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• Easy Listening = CRM On Demand Podcasts

  - by Anne

  OK, here's my NEW favorite resource for CRM On Demand info -- podcasts! Specifically, the CRM On Demand Podcast site -- signed, sealed, and delivered with humor and know-how. Yes, I admit, I know the cast of characters. But let's face it, sometimes dealing with software is just soooo dry! Not so when discussed by the two main commentators, Louis Peters and Robert Davidson, whom someone once referred to as CRM On Demand's "Click and Clack." (Thought that was too good not to pass along!) Anyhow, another huge plus about the site is the option to listen OR to read. Out walking my dog or doing the dishes? Just turn up the podcast. Listening to music or watching TV? I'll read Louis's entertaining write-ups to glean great info about CRM On Demand in a very short period of time. So that you get a better understanding of why I like this site so much, here's a sampling of what's discussed: Five Things about Books of Business As Louis Peters put it in his entry, when you see "Five Things" in the title, "you'll know you're going to get some concrete advice that you can put to work right away." Well, Louis and Robert do just that, pointing you in the right direction when using Books of Business to segment data. Moving to Indexed Fields - A Rough Guide (only an article, not a podcast) I've read all about performance and even helped develop material around it. But nowhere have I heard indexed custom fields referred to as "super heroes." Louis and Robert use imaginative language to describe the process for moving your data to indexed fields for optimal performance. Data Access QA from the Forums I think that everyone would admit that data access and visibility is the most difficult topic to understand in CRM On Demand. Following up on their previous podcast on the same topic, Louis and Robert answer a few key questions from the many postings on the Oracle CRM On Demand forums. And I bet that the scenarios match many companies' business requirements...maybe even yours! We Need to Talk About Adoption Another expert, Tim Koehler, joins Louis to talk about how to drive user adoption: aligning product usage with business results, communicating why and how to use the product, getting feedback on usability, and so on. Hope I've made my point -- turn to these podcasts to hear knowledgeable folks discuss CRM On Demand tips and tricks in entertaining ways. One podcast is even called "SaaS Talk"!

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• What's up with LDoms: Part 4 - Virtual Networking Explained

  - by Stefan Hinker

  I'm back from my summer break (and some pressing business that kept me away from this), ready to continue with Oracle VM Server for SPARC ;-) In this article, we'll have a closer look at virtual networking.  Basic connectivity as we've seen it in the first, simple example, is easy enough.  But there are numerous options for the virtual switches and virtual network ports, which we will discuss in more detail now.   In this section, we will concentrate on virtual networking - the capabilities of virtual switches and virtual network ports - only.  Other options involving hardware assignment or redundancy will be covered in separate sections later on. There are two basic components involved in virtual networking for LDoms: Virtual switches and virtual network devices.  The virtual switch should be seen just like a real ethernet switch.  It "runs" in the service domain and moves ethernet packets back and forth.  A virtual network device is plumbed in the guest domain.  It corresponds to a physical network device in the real world.  There, you'd be plugging a cable into the network port, and plug the other end of that cable into a switch.  In the virtual world, you do the same:  You create a virtual network device for your guest and connect it to a virtual switch in a service domain.  The result works just like in the physical world, the network device sends and receives ethernet packets, and the switch does all those things ethernet switches tend to do. If you look at the reference manual of Oracle VM Server for SPARC, there are numerous options for virtual switches and network devices.  Don't be confused, it's rather straight forward, really.  Let's start with the simple case, and work our way to some more sophisticated options later on.  In many cases, you'll want to have several guests that communicate with the outside world on the same ethernet segment.  In the real world, you'd connect each of these systems to the same ethernet switch.  So, let's do the same thing in the virtual world: root@sun # ldm add-vsw net-dev=nxge2 admin-vsw primary root@sun # ldm add-vnet admin-net admin-vsw mars root@sun # ldm add-vnet admin-net admin-vsw venus We've just created a virtual switch called "admin-vsw" and connected it to the physical device nxge2.  In the physical world, we'd have powered up our ethernet switch and installed a cable between it and our big enterprise datacenter switch.  We then created a virtual network interface for each one of the two guest systems "mars" and "venus" and connected both to that virtual switch.  They can now communicate with each other and with any system reachable via nxge2.  If primary were running Solaris 10, communication with the guests would not be possible.  This is different with Solaris 11, please see the Admin Guide for details.  Note that I've given both the vswitch and the vnet devices some sensible names, something I always recommend. Unless told otherwise, the LDoms Manager software will automatically assign MAC addresses to all network elements that need one.  It will also make sure that these MAC addresses are unique and reuse MAC addresses to play nice with all those friendly DHCP servers out there.  However, if we want to do this manually, we can also do that.  (One reason might be firewall rules that work on MAC addresses.)  So let's give mars a manually assigned MAC address: root@sun # ldm set-vnet mac-addr=0:14:4f:f9:c4:13 admin-net mars Within the guest, these virtual network devices have their own device driver.  In Solaris 10, they'd appear as "vnet0".  Solaris 11 would apply it's usual vanity naming scheme.  We can configure these interfaces just like any normal interface, give it an IP-address and configure sophisticated routing rules, just like on bare metal.  In many cases, using Jumbo Frames helps increase throughput performance.  By default, these interfaces will run with the standard ethernet MTU of 1500 bytes.  To change this,  it is usually sufficient to set the desired MTU for the virtual switch.  This will automatically set the same MTU for all vnet devices attached to that switch.  Let's change the MTU size of our admin-vsw from the example above: root@sun # ldm set-vsw mtu=9000 admin-vsw primary Note that that you can set the MTU to any value between 1500 and 16000.  Of course, whatever you set needs to be supported by the physical network, too. Another very common area of network configuration is VLAN tagging. This can be a little confusing - my advise here is to be very clear on what you want, and perhaps draw a little diagram the first few times.  As always, keeping a configuration simple will help avoid errors of all kind.  Nevertheless, VLAN tagging is very usefull to consolidate different networks onto one physical cable.  And as such, this concept needs to be carried over into the virtual world.  Enough of the introduction, here's a little diagram to help in explaining how VLANs work in LDoms: Let's remember that any VLANs not explicitly tagged have the default VLAN ID of 1. In this example, we have a vswitch connected to a physical network that carries untagged traffic (VLAN ID 1) as well as VLANs 11, 22, 33 and 44.  There might also be other VLANs on the wire, but the vswitch will ignore all those packets.  We also have two vnet devices, one for mars and one for venus.  Venus will see traffic from VLANs 33 and 44 only.  For VLAN 44, venus will need to configure a tagged interface "vnet44000".  For VLAN 33, the vswitch will untag all incoming traffic for venus, so that venus will see this as "normal" or untagged ethernet traffic.  This is very useful to simplify guest configuration and also allows venus to perform Jumpstart or AI installations over this network even if the Jumpstart or AI server is connected via VLAN 33.  Mars, on the other hand, has full access to untagged traffic from the outside world, and also to VLANs 11,22 and 33, but not 44.  On the command line, we'd do this like this: root@sun # ldm add-vsw net-dev=nxge2 pvid=1 vid=11,22,33,44 admin-vsw primary root@sun # ldm add-vnet admin-net pvid=1 vid=11,22,33 admin-vsw mars root@sun # ldm add-vnet admin-net pvid=33 vid=44 admin-vsw venus Finally, I'd like to point to a neat little option that will make your live easier in all those cases where configurations tend to change over the live of a guest system.  It's the "id=<somenumber>" option available for both vswitches and vnet devices.  Normally, Solaris in the guest would enumerate network devices sequentially.  However, it has ways of remembering this initial numbering.  This is good in the physical world.  In the virtual world, whenever you unbind (aka power off and disassemble) a guest system, remove and/or add network devices and bind the system again, chances are this numbering will change.  Configuration confusion will follow suit.  To avoid this, nail down the initial numbering by assigning each vnet device it's device-id explicitly: root@sun # ldm add-vnet admin-net id=1 admin-vsw venus Please consult the Admin Guide for details on this, and how to decipher these network ids from Solaris running in the guest. Thanks for reading this far.  Links for further reading are essentially only the Admin Guide and Reference Manual and can be found above.  I hope this is useful and, as always, I welcome any comments.

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• Complex type support in process flow &ndash; XMLTYPE

  - by shawn

      Before OWB 11.2 release, there are only 5 simple data types supported in process flow: DATE, BOOLEAN, INTEGER, FLOAT and STRING. A new complex data type – XMLTYPE is added in 11.2, in order to support complex data being passed between the process flow activities. In this article we will give a simple example to illustrate the usage of the new type and some related editors.     Suppose there is a bookstore that uses XML format orders as shown below (we use the simplest form for the illustration purpose), then we can create a process flow to handle the order, take the order as the input, then extract necessary information, and generate a confirmation email to the customer automatically. <order id=’0001’>     <customer>         <name>Tom</name>         <email>[email protected]</email>     </customer>     <book id=’Java_001’>         <quantity>3</quantity>     </book> </order>     Considering a simple user case here: we use an input parameter/variable with XMLTYPE to hold the XML content of the order; then we can use an Assign activity to retrieve the email info from the order; after that, we can create an email activity to send the email (Other activities might be added in practical case, but will not be described here). 1) Set XML content value     For testing purpose, we will create a variable to hold the sample order, and then this will be used among the process flow activities. When the variable is of XMLTYPE and the “Literal” value is set the true, the advance editor will be enabled.     Click the “Advance Editor” shown as above, a simple xml editor will popup. The editor has basic features like syntax highlight and check as shown below:     We can also do the basic validation or validation against schema with the editor by selecting the normalized schema. With this, it will be easier to provide the value for XMLTYPE variables. 2) Extract information from XML content     After setting the value, we need to extract the email information with the Assign activity. In process flow, an enhanced expression builder is used to help users construct the XPath for extracting values from XML content. When the variable’s literal value is set the false, the advance editor is enabled.     Click the button, the advance editor will popup, as shown below:     The editor is based on the expression builder (which is often used in mapping etc), an XPath lib panel is appended which provides some help information on how to write the XPath. The expression used here is: “XMLTYPE.EXTRACT(XML_ORDER,'/order/customer/email/text()').getStringVal()”, which uses ‘/order/customer/email/text()’ as the XPath to extract the email info from the XML document.     A variable called “EMAIL_ADDR” is created with String data type to hold the value extracted.     Then we bind the “VARIABLE” parameter of Assign activity to “EMAIL_ADDR” variable, which means the value of the “EMAIL_ADDR” activity will be set to the result of the “VALUE” parameter of Assign activity. 3) Use the extracted information in Email activity     We bind the “TO_ADDRESS” parameter of the email activity to the “EMAIL_ADDR” variable created in above step.     We can also extract other information from the xml order directly through the expression, for example, we can set the “MESSAGE_BODY” with value “'Dear '||XMLTYPE.EXTRACT(XML_ORDER,'/order/customer/name/text()').getStringVal()||chr(13)||chr(10)||'   You have ordered '||XMLTYPE.EXTRACT(XML_ORDER,'/order/book/quantity/text()').getStringVal()||' '||XMLTYPE.EXTRACT(XML_ORDER,'/order/book/@id').getStringVal()”. This expression will extract the customer name, the quantity and the book id from the order to compose the message body.     To make the email activity work, we need provide some other necessary information, Such as “SMTP_SERVER” (which is the SMTP server used to send the emails, like “mail.bookstore.com”. The default PORT number is set to 25. You need to change the value accordingly), “FROM_ADDRESS” and “SUBJECT”. Then the process flow is ready to go.     After deploying the process flow package, we can simply run the process flow to check if the result is as expected (An email will be sent to the specified email address with proper subject and message body).     Note: In oracle 11g, there is an enhanced security feature - ACL (Access Control List), which restrict the network access within db, so we need to edit the list to allow UTL_SMTP work if you are using oracle 11g. Refer to chapter “Access Control Lists for UTL_TCP/HTTP/SMTP” and “Managing Fine-Grained Access to External Network Services” for more details.       In previous releases, XMLTYPE already exists in other OWB objects, like mapping/transformation etc. When the mapping/transformation is dragged into a process flow, the parameters with XMLTYPE are mapped to STRING. Now with the XMLTYPE support in process flow, the XMLTYPE will map to XMLTYPE in a more natural way, and we can leverage the new data type for the design.

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• DTracing a PHPUnit Test: Looking at Functional Programming

  - by cj

  Here's a quick example of using DTrace Dynamic Tracing to work out what a PHP code base does. I was reading the article Functional Programming in PHP by Patkos Csaba and wondering how efficient this stype of programming is. I thought this would be a good time to fire up DTrace and see what is going on. Since DTrace is "always available" even in production machines (once PHP is compiled with --enable-dtrace), this was easy to do. I have Oracle Linux with the UEK3 kernel and PHP 5.5 with DTrace static probes enabled, as described in DTrace PHP Using Oracle Linux 'playground' Pre-Built Packages I installed the Functional Programming sample code and Sebastian Bergmann's PHPUnit. Although PHPUnit is included in the Functional Programming example, I found it easier to separately download and use its phar file: cd ~/Desktop wget -O master.zip https://github.com/tutsplus/functional-programming-in-php/archive/master.zip wget https://phar.phpunit.de/phpunit.phar unzip master.zip I created a DTrace D script functree.d: #pragma D option quiet self int indent; BEGIN { topfunc = $1; } php$target:::function-entry /copyinstr(arg0) == topfunc/ { self->follow = 1; } php$target:::function-entry /self->follow/ { self->indent += 2; printf("%*s %s%s%s\n", self->indent, "->", arg3?copyinstr(arg3):"", arg4?copyinstr(arg4):"", copyinstr(arg0)); } php$target:::function-return /self->follow/ { printf("%*s %s%s%s\n", self->indent, "<-", arg3?copyinstr(arg3):"", arg4?copyinstr(arg4):"", copyinstr(arg0)); self->indent -= 2; } php$target:::function-return /copyinstr(arg0) == topfunc/ { self->follow = 0; } This prints a PHP script function call tree starting from a given PHP function name. This name is passed as a parameter to DTrace, and assigned to the variable topfunc when the DTrace script starts. With this D script, choose a PHP function that isn't recursive, or modify the script to set self->follow = 0 only when all calls to that function have unwound. From looking at the sample FunSets.php code and its PHPUnit test driver FunSetsTest.php, I settled on one test function to trace: function testUnionContainsAllElements() { ... } I invoked DTrace to trace function calls invoked by this test with # dtrace -s ./functree.d -c 'php phpunit.phar \ /home/cjones/Desktop/functional-programming-in-php-master/FunSets/Tests/FunSetsTest.php' \ '"testUnionContainsAllElements"' The core of this command is a call to PHP to run PHPUnit on the FunSetsTest.php script. Outside that, DTrace is called and the PID of PHP is passed to the D script $target variable so the probes fire just for this invocation of PHP. Note the quoting around the PHP function name passed to DTrace. The parameter must have double quotes included so DTrace knows it is a string. The output is: PHPUnit 3.7.28 by Sebastian Bergmann. ......-> FunSetsTest::testUnionContainsAllElements -> FunSets::singletonSet <- FunSets::singletonSet -> FunSets::singletonSet <- FunSets::singletonSet -> FunSets::union <- FunSets::union -> FunSets::contains -> FunSets::{closure} -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains <- FunSets::{closure} <- FunSets::contains -> PHPUnit_Framework_Assert::assertTrue -> PHPUnit_Framework_Assert::isTrue <- PHPUnit_Framework_Assert::isTrue -> PHPUnit_Framework_Assert::assertThat -> PHPUnit_Framework_Constraint::count <- PHPUnit_Framework_Constraint::count -> PHPUnit_Framework_Constraint::evaluate -> PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint::evaluate <- PHPUnit_Framework_Assert::assertThat <- PHPUnit_Framework_Assert::assertTrue -> FunSets::contains -> FunSets::{closure} -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains <- FunSets::{closure} <- FunSets::contains -> PHPUnit_Framework_Assert::assertTrue -> PHPUnit_Framework_Assert::isTrue <- PHPUnit_Framework_Assert::isTrue -> PHPUnit_Framework_Assert::assertThat -> PHPUnit_Framework_Constraint::count <- PHPUnit_Framework_Constraint::count -> PHPUnit_Framework_Constraint::evaluate -> PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint_IsTrue::matches <- PHPUnit_Framework_Constraint::evaluate <- PHPUnit_Framework_Assert::assertThat <- PHPUnit_Framework_Assert::assertTrue -> FunSets::contains -> FunSets::{closure} -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains -> FunSets::contains -> FunSets::{closure} <- FunSets::{closure} <- FunSets::contains <- FunSets::{closure} <- FunSets::contains -> PHPUnit_Framework_Assert::assertFalse -> PHPUnit_Framework_Assert::isFalse -> {closure} -> main <- main <- {closure} <- PHPUnit_Framework_Assert::isFalse -> PHPUnit_Framework_Assert::assertThat -> PHPUnit_Framework_Constraint::count <- PHPUnit_Framework_Constraint::count -> PHPUnit_Framework_Constraint::evaluate -> PHPUnit_Framework_Constraint_IsFalse::matches <- PHPUnit_Framework_Constraint_IsFalse::matches <- PHPUnit_Framework_Constraint::evaluate <- PHPUnit_Framework_Assert::assertThat <- PHPUnit_Framework_Assert::assertFalse <- FunSetsTest::testUnionContainsAllElements ... Time: 1.85 seconds, Memory: 3.75Mb OK (9 tests, 23 assertions) The periods correspond to the successful tests before and after (and from) the test I was tracing. You can see the function entry ("->") and return ("<-") points. Cross checking with the testUnionContainsAllElements() source code confirms the two singletonSet() calls, one union() call, two assertTrue() calls and finally an assertFalse() call. These assertions have a contains() call as a parameter, so contains() is called before the PHPUnit assertion functions are run. You can see contains() being called recursively, and how the closures are invoked. If you want to focus on the application logic and suppress the PHPUnit function trace, you could turn off tracing when assertions are being checked by adding D clauses checking the entry and exit of assertFalse() and assertTrue(). But if you want to see all of PHPUnit's code flow, you can modify the functree.d code that sets and unsets self-follow, and instead change it to toggle the variable in request-startup and request-shutdown probes: php$target:::request-startup { self->follow = 1 } php$target:::request-shutdown { self->follow = 0 } Be prepared for a large amount of output!

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• Going Inside the Store

  - by David Dorf

  Location was the first "killer-tech" for smartphones, and innovators have found several ways to use it. For retail, apps exist to find nearby stores, provide coupons, and give directions to the front door. But once you enter the store, location-finding ceases to work. That's because your location is usually found by finding GPS satellites in they sky, and the store's roof blocks the signal. But it won't take technology long to solve that problem. The first problem to solve is a lack of indoor maps. Navteq and others provide very accurate maps of the outdoors, enabling navigation for cars and pedestrians. Micello is building a business creating digital maps of indoor locations like malls, convention centers, office buildings. They have over 500 live maps, including maps of IKEA stores. They claim it took them only four hours to create a map of the Stanford Shopping Center in Palo Alto with its 1.4 million square feet and 140 retail stores. And within stores, retailers are producing more accurate plan-o-grams. I'm always impressed watching demos of our space planning from AVT. It uses CAD software to allow you to walk the virtual store and see products on the shelves. The second problem is being able to determine location inside the store so it can be overlayed on the map. There are several goals for this endeavor. Your smartphone might direct you straight to particular products, it might summon a sales associate to your location for immediate assistance, and it might send you coupons based on the aisle you're viewing. Companies like Nearbuy, ZuluTime, and Skyhook are working to master indoor location using a combination of GPS signals, WiFi, and cell tower positioning to calculate a location. (Skyhook calls this WPS, as depicted in the chart.) Today they can usually hit 10 meters accuracy, but that number is improving all the time. When it gets inside 3 meters some the goals mentioned earlier will be in easy reach. I for one can't wait until the time my iPhone leads me directly to the sprinkler heads in Lowes and Home Depot.

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• Digital Agenda in the EU means open standards after all

  - by trond-arne.undheim

  European Commission Vice President Neelie Kroes speech on Openness at the heart of the EU Digital Agenda at Open Forum Europe 2010 Summit in Brussels refocuses the EU Digital Agenda on open standards. I say the speech scores a 90/100, smooth, smart, a little vicious at the fringes, maybe? Anyway, it shows the strategy might age and implement well. This is Dutch pragmatism at its best. The EU Digital Agenda (I give it an 85/100 score), while laudable, stops short of using the term. The next step for the European Commission is defining the term open standards. If they do that, and do it right, Vice President Kroes will go into history as having made a significant contribution towards global progress in e-government by possibly eradicating lock-in forever. Moreover, she will put Europe's SMEs in a better position to succeed in a global IT market filled with barriers to entry from players not fully understanding, using, or unpacking standards. Kroes' interesting suggestion that she will now explore a "legal proposal" on interoperability that will have an impact on all IT companies operating in the European market is more up for debate. An interoperability directive? One run by DG COMP or one run by DG INFSO, telecom style? Would something like that work? Would the industry like it? Would it help European governments? Possibly, if done right. The good thing was, Kroes pointed out that she will look for input from the industry. Kroes' track record is one of not being scared of taking on the Titans. She also wants to enact real, positive, lasting change. "I will not go anywhere", she said. All of that is good. And she does understand the importance of open standards. Let's now start discussing the details. Implementing the Digital Agenda is not simple. It requires collaboration across the various Directorates in the European Commission. Mounting a new Interoperability directive is also never attempted before. Getting it right is important. Even possibly finding out it cannot be done right and choosing a more light weight approach that is equally effective would be bold. Go Kroes!

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• MySQL and Hadoop Integration - Unlocking New Insight

  - by Mat Keep

  “Big Data” offers the potential for organizations to revolutionize their operations. With the volume of business data doubling every 1.2 years, analysts and business users are discovering very real benefits when integrating and analyzing data from multiple sources, enabling deeper insight into their customers, partners, and business processes. As the world’s most popular open source database, and the most deployed database in the web and cloud, MySQL is a key component of many big data platforms, with Hadoop vendors estimating 80% of deployments are integrated with MySQL. The new Guide to MySQL and Hadoop presents the tools enabling integration between the two data platforms, supporting the data lifecycle from acquisition and organisation to analysis and visualisation / decision, as shown in the figure below The Guide details each of these stages and the technologies supporting them: Acquire: Through new NoSQL APIs, MySQL is able to ingest high volume, high velocity data, without sacrificing ACID guarantees, thereby ensuring data quality. Real-time analytics can also be run against newly acquired data, enabling immediate business insight, before data is loaded into Hadoop. In addition, sensitive data can be pre-processed, for example healthcare or financial services records can be anonymized, before transfer to Hadoop. Organize: Data is transferred from MySQL tables to Hadoop using Apache Sqoop. With the MySQL Binlog (Binary Log) API, users can also invoke real-time change data capture processes to stream updates to HDFS. Analyze: Multi-structured data ingested from multiple sources is consolidated and processed within the Hadoop platform. Decide: The results of the analysis are loaded back to MySQL via Apache Sqoop where they inform real-time operational processes or provide source data for BI analytics tools. So how are companies taking advantage of this today? As an example, on-line retailers can use big data from their web properties to better understand site visitors’ activities, such as paths through the site, pages viewed, and comments posted. This knowledge can be combined with user profiles and purchasing history to gain a better understanding of customers, and the delivery of highly targeted offers. Of course, it is not just in the web that big data can make a difference. Every business activity can benefit, with other common use cases including: - Sentiment analysis; - Marketing campaign analysis; - Customer churn modeling; - Fraud detection; - Research and Development; - Risk Modeling; - And more. As the guide discusses, Big Data is promising a significant transformation of the way organizations leverage data to run their businesses. MySQL can be seamlessly integrated within a Big Data lifecycle, enabling the unification of multi-structured data into common data platforms, taking advantage of all new data sources and yielding more insight than was ever previously imaginable. Download the guide to MySQL and Hadoop integration to learn more. I'd also be interested in hearing about how you are integrating MySQL with Hadoop today, and your requirements for the future, so please use the comments on this blog to share your insights.

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• Transparent Technology from Amazon

  - by David Dorf

  Amazon has been making some interesting moves again, this time in the augmented humanity area.  Augmented humanity is about helping humans overcome their shortcomings using technology.  Putting a powerful smartphone in your pocket helps you in many ways like navigating streets, communicating with far off friends, and accessing information.  But the interface for smartphones is somewhat limiting and unnatural, so companies have been looking for ways to make the technology more transparent and therefore easier to use. When Apple helped us drop the stylus, we took a giant leap forward in simplicity.  Using touchscreens with intuitive gestures was part of the iPhone's original appeal.  People don't want to know that technology is there -- they just want the benefits.  So what's the next leap beyond the touchscreen to make smartphones even easier to use? Two natural ways we interact with the world around us is by using sight and voice.  Google and Apple have been using both in their mobile platforms for limited uses cases.  Nobody actually wants to type a text message, so why not just speak it?  Any if you want more information about a book, why not just snap a picture of the cover?  That's much more accurate than trying to key the title and/or author. So what's Amazon been doing?  First, Amazon released a new iPhone app called Flow that allows iPhone users to see information about products in context.  Yes, its an augmented reality app that uses the phone's camera to view products, and overlays data about the products on the screen.  For the most part it requires the barcode to be visible to correctly identify the product, but I believe it can also recognize certain logos as well.  Download the app and try it out but don't expect perfection.  Its good enough to demonstrate the concept, but its far from accurate enough.  (MobileBeat did a pretty good review.)  Extrapolate to the future and we might just have a heads-up display in our eyeglasses. The second interesting area is voice response, for which Siri is getting lots of attention.  Amazon may have purchased a voice recognition company called Yap, although the deal is not confirmed.  But it would make perfect sense, especially with the Kindle Fire in Amazon's lineup. I believe over the next 3-5 years the way in which we interact with smartphones will mature, and they will become more transparent yet more important to our daily lives.  This will, of course, impact the way we shop, making information more readily accessible than it already is.  Amazon seems to be positioning itself to be at the forefront of this trend, so we should be watching them carefully.

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• IBM DB2: Cutting The Management Needs Of Databases

  IBM is giving its DB2 database software a major upgrade, with new federated data-management and self-managing capabilities. IBM, which is in a tight database race with Oracle, says DB2 version 8 will be pushed particularly to midsize companies.

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• Java Spotlight Episode 111: Bruno Souza @brjavaman and Fabiane Nardon @fabianenardonon StoryTroop @storytroop

  - by Roger Brinkley

  Interview with Bruno Souza and Fabiane Nardon on StoryTroop. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News End of Puplic Updates for JDK 6 Bean Valdiation 1.1 public review approved Two key JSRs accepted in time for JavaEE7 Public_JCP EC_meeting_audio_and materials posted Devoxx UK and Devoxx France CFP open JPA 2.1 Schema Generation WebSocket, Java EE 7, and GlassFish Events Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India JCP Spec Lead Call December on Developing a TCK JCP EC Face to Face Meeting, January 15-16, West Coast USA Feature InterviewBruno Souza is a Java Developer and Open Source Evangelist at Summa Technologies, and a Cloud Expert at ToolsCloud. Nurturing developer communities is a personal passion, and Bruno worked actively with Java, NetBeans, Open Solaris, OFBiz, and many other open source communities. As founder and coordinator of SouJava (The Java Users Society), one of the world's largest Java User Groups, Bruno leaded the expansion of the Java movement in Brazil. Founder of the Worldwide Java User Groups Community, Bruno helped the creation and organization of hundreds of JUGs worldwide. A Java Developer since the early days, Bruno participated in some of the largest Java projects in Brazil.Fabiane Nardon is a computer scientist who is passionate about creating software that will positively change the world we live in. She was the architect of the Brazilian Healthcare Information System, considered the largest JavaEE application in the world and winner of the 2005 Duke's Choice Award. She leaded several communities, including the JavaTools Community at java.net, where 800+ open source projects were born. She is a frequent speaker at conferences in Brazil and abroad, including JavaOne, OSCON, Jfokus, JustJava and more. She’s also the author of several technical articles and member of the program committee of several conferences as JavaOne, OSCON, TDC. She was chosen a Java Champion by Sun Microsystems as a recognition of her contribution to the Java ecosystem. Currently, she works as a tools expert at ToolsCloud and in companies she co-founded, where she is helping to shape new disruptive Internet based services.StoryTroop is a space where we combine multiple perspectives about a story. This creates an understanding of that story like never seen before. Pieces of a story are organized in time and space and anyone can add a different perspective.What’s Cool Geek Bike Ride at JavaOne LAD Devoxx UK (Mar 26, 27) and FR (Mar 27 - 29) CFP jFokus schedule is firming up Nashorn Blog 1,500 @JavaSpotlight Twitter followers

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• Configurable Objects - Introduction

  - by Anthony Shorten

  One of the interesting facilities in the framework is Configurable Object functionality (it is also known as Task Optimization and also known as Cool Tools). The idea is that any implementation can create their own views of the base product objects and services and implement functionality against those new views. For example, in Oracle Utilities Customer Care and Billing, there is a Person object. That object is used to store and manage information about individuals as well as companies. In the base product you would use the Person Maintenance screen and fill in some of the screen when you wanted to register or maintain and individual as well and fill out other parts of the screen when you wanted to register or maintain a company. This can be somewhat confusing to some customers. Using Configurable Objects this can be simplified. A business object can be created that is a view of the any object. For example, you could create a Human business object which would cover the aspects of the Person object pertaining to an individual and a Company business object to cover the aspects unique to a company. Even the tag names (i.e. Field Names) in the object can be changed to be more what the implementation is familiar with. The object can also restructure the object. For example, a common identifier for an individual in the USA is the Social Security number, this value is a Person Identifier (as this varies in each country). In the new Human object you can remap the Person Identifier as a Social Security number. To define a Business Object you use a schema editor built into the browser user interface and use a mapping language to setup the business objects. An example of the language is shown below in an extract of the schema for the Human business object. As you can see there are mapping as well as formatting and other tags. This information can be built manually or using a wizard which generates the base structure for you to alter. This is all stored as meta data when saved. Once a Business object is built it can be used as basis for code, other business objects (we support inheritance), called by a screen (called a UI Map) or even as a Web Service. This is just a start with Configurable Objects as you can also create views of base services called Business Services, Service Scripts used for non-object or complex object processing (as well as other things), UI Maps used for screens and Data Areas to reuse definitions across multiple objects. Configurable Objects are powerful and I only really touched on them here. Over the next few months I hope to add lots more entries about them.

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• How to ensure custom serverListener events fires before action events

  - by frank.nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Using JavaScript in ADF Faces you can queue custom events defined by an af:serverListener tag. If the custom event however is queued from an af:clientListener on a command component, then the command component's action and action listener methods fire before the queued custom event. If you have a use case, for example in combination with client side integration of 3rd party technologies like HTML, Applets or similar, then you want to change the order of execution. The way to change the execution order is to invoke the command item action from the client event method that handles the custom event propagated by the af:serverListener tag. The following four steps ensure your successful doing this 1.       Call cancel() on the event object passed to the client JavaScript function invoked by the af:clientListener tag 2.       Call the custom event as an immediate action by setting the last argument in the custom event call to true function invokeCustomEvent(evt){   evt.cancel();          var custEvent = new AdfCustomEvent(                         evt.getSource(),                         "mycustomevent",                                                                                                                    {message:"Hello World"},                         true);    custEvent.queue(); } 3.       When handling the custom event on the server, lookup the command item, for example a button, to queue its action event. This way you simulate a user clicking the button. Use the following code ActionEvent event = new ActionEvent(component); event.setPhaseId(PhaseId.INVOKE_APPLICATION); event.queue(); The component reference needs to be changed with the handle to the command item which action method you want to execute. 4.       If the command component has behavior tags, like af:fileDownloadActionListener, or af:setPropertyListener, defined, then these are also executed when the action event is queued. However, behavior tags, like the file download action listener, may require a full page refresh to be issued to work, in which case the custom event cannot be issued as a partial refresh. File download action tag: http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_fileDownloadActionListener.html " Since file downloads must be processed with an ordinary request - not XMLHttp AJAX requests - this tag forces partialSubmit to be false on the parent component, if it supports that attribute." To issue a custom event as a non-partial submit, the previously shown sample code would need to be changed as shown below function invokeCustomEvent(evt){   evt.cancel();          var custEvent = new AdfCustomEvent(                         evt.getSource(),                         "mycustomevent",                                                                                                                    {message:"Hello World"},                         true);    custEvent.queue(false); } To learn more about custom events and the af:serverListener, please refer to the tag documentation: http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_serverListener.html

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• Benchmarking MySQL Replication with Multi-Threaded Slaves

  - by Mat Keep

  0 0 1 1145 6530 Homework 54 15 7660 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} The objective of this benchmark is to measure the performance improvement achieved when enabling the Multi-Threaded Slave enhancement delivered as a part MySQL 5.6. As the results demonstrate, Multi-Threaded Slaves delivers 5x higher replication performance based on a configuration with 10 databases/schemas. For real-world deployments, higher replication performance directly translates to: · Improved consistency of reads from slaves (i.e. reduced risk of reading "stale" data) · Reduced risk of data loss should the master fail before replicating all events in its binary log (binlog) The multi-threaded slave splits processing between worker threads based on schema, allowing updates to be applied in parallel, rather than sequentially. This delivers benefits to those workloads that isolate application data using databases - e.g. multi-tenant systems deployed in cloud environments. Multi-Threaded Slaves are just one of many enhancements to replication previewed as part of the MySQL 5.6 Development Release, which include: · Global Transaction Identifiers coupled with MySQL utilities for automatic failover / switchover and slave promotion · Crash Safe Slaves and Binlog · Optimized Row Based Replication · Replication Event Checksums · Time Delayed Replication These and many more are discussed in the “MySQL 5.6 Replication: Enabling the Next Generation of Web & Cloud Services” Developer Zone article  Back to the benchmark - details are as follows. Environment The test environment consisted of two Linux servers: · one running the replication master · one running the replication slave. Only the slave was involved in the actual measurements, and was based on the following configuration: - Hardware: Oracle Sun Fire X4170 M2 Server - CPU: 2 sockets, 6 cores with hyper-threading, 2930 MHz. - OS: 64-bit Oracle Enterprise Linux 6.1 - Memory: 48 GB Test Procedure Initial Setup: Two MySQL servers were started on two different hosts, configured as replication master and slave. 10 sysbench schemas were created, each with a single table: CREATE TABLE `sbtest` (    `id` int(10) unsigned NOT NULL AUTO_INCREMENT,    `k` int(10) unsigned NOT NULL DEFAULT '0',    `c` char(120) NOT NULL DEFAULT '',    `pad` char(60) NOT NULL DEFAULT '',    PRIMARY KEY (`id`),    KEY `k` (`k`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 10,000 rows were inserted in each of the 10 tables, for a total of 100,000 rows. When the inserts had replicated to the slave, the slave threads were stopped. The slave data directory was copied to a backup location and the slave threads position in the master binlog noted. 10 sysbench clients, each configured with 10 threads, were spawned at the same time to generate a random schema load against each of the 10 schemas on the master. Each sysbench client executed 10,000 "update key" statements: UPDATE sbtest set k=k+1 WHERE id = <random row> In total, this generated 100,000 update statements to later replicate during the test itself. Test Methodology: The number of slave workers to test with was configured using: SET GLOBAL slave_parallel_workers=<workers> Then the slave IO thread was started and the test waited for all the update queries to be copied over to the relay log on the slave. The benchmark clock was started and then the slave SQL thread was started. The test waited for the slave SQL thread to finish executing the 100k update queries, doing "select master_pos_wait()". When master_pos_wait() returned, the benchmark clock was stopped and the duration calculated. The calculated duration from the benchmark clock should be close to the time it took for the SQL thread to execute the 100,000 update queries. The 100k queries divided by this duration gave the benchmark metric, reported as Queries Per Second (QPS). Test Reset: The test-reset cycle was implemented as follows: · the slave was stopped · the slave data directory replaced with the previous backup · the slave restarted with the slave threads replication pointer repositioned to the point before the update queries in the binlog. The test could then be repeated with identical set of queries but a different number of slave worker threads, enabling a fair comparison. The Test-Reset cycle was repeated 3 times for 0-24 number of workers and the QPS metric calculated and averaged for each worker count. MySQL Configuration The relevant configuration settings used for MySQL are as follows: binlog-format=STATEMENT relay-log-info-repository=TABLE master-info-repository=TABLE As described in the test procedure, the slave_parallel_workers setting was modified as part of the test logic. The consequence of changing this setting is: 0 worker threads:    - current (i.e. single threaded) sequential mode    - 1 x IO thread and 1 x SQL thread    - SQL thread both reads and executes the events 1 worker thread:    - sequential mode    - 1 x IO thread, 1 x Coordinator SQL thread and 1 x Worker thread    - coordinator reads the event and hands it to the worker who executes 2+ worker threads:    - parallel execution    - 1 x IO thread, 1 x Coordinator SQL thread and 2+ Worker threads    - coordinator reads events and hands them to the workers who execute them Results Figure 1 below shows that Multi-Threaded Slaves deliver ~5x higher replication performance when configured with 10 worker threads, with the load evenly distributed across our 10 x schemas. This result is compared to the current replication implementation which is based on a single SQL thread only (i.e. zero worker threads). Figure 1: 5x Higher Performance with Multi-Threaded Slaves The following figure shows more detailed results, with QPS sampled and reported as the worker threads are incremented. The raw numbers behind this graph are reported in the Appendix section of this post. Figure 2: Detailed Results As the results above show, the configuration does not scale noticably from 5 to 9 worker threads. When configured with 10 worker threads however, scalability increases significantly. The conclusion therefore is that it is desirable to configure the same number of worker threads as schemas. Other conclusions from the results: · Running with 1 worker compared to zero workers just introduces overhead without the benefit of parallel execution. · As expected, having more workers than schemas adds no visible benefit. Aside from what is shown in the results above, testing also demonstrated that the following settings had a very positive effect on slave performance: relay-log-info-repository=TABLE master-info-repository=TABLE For 5+ workers, it was up to 2.3 times as fast to run with TABLE compared to FILE. Conclusion As the results demonstrate, Multi-Threaded Slaves deliver significant performance increases to MySQL replication when handling multiple schemas. This, and the other replication enhancements introduced in MySQL 5.6 are fully available for you to download and evaluate now from the MySQL Developer site (select Development Release tab). You can learn more about MySQL 5.6 from the documentation  Please don’t hesitate to comment on this or other replication blogs with feedback and questions. Appendix – Detailed Results

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• Is Infiniband going to get squeezed by iWARP and external QPI?

  - by andy.grover

  The Inquirer certainly thinks so.However, I'm not so sure it makes sense to compare Infiniband to an as-yet-unannounced optical external QPI. QPI is currently a processor interconnect. CPUs, RAM, and devices connected by it are conceptually part of the same machine -- they run a single OS, for example. They are both "networks" or "fabrics" but they have very different design trade-offs.Another widely-used bus in the system is closer to Infiniband than QPI -- PCI Express. Isn't it more likely that PCIe could take on IB? There are companies already who have solutions that use external PCI Express for cluster interconnect, but these have not gained significant market share. Why would QPI, a technology whose sweet spot is even further from Infiniband's than PCIe, be able to challenge Infiniband? It's hard to speculate without much information, but right now it doesn't seem likely to me.The other prediction made in the article is that Intel's 10GbE iWARP card could squeeze IB on the low end, due to its greater compatibility and lower cost.It's definitely never a good idea to bet against Ethernet when it comes to mass-market, commodity networking. Ethernet will win. 10GbE will win. But, there are now two competing ways to implement the low-latency RDMA Verbs interface on top of Ethernet. iWARP is essentially RDMA over TCP/IP over Ethernet. The new alternative is IBoE (Infiniband over Ethernet, aka RoCEE, aka "Rocky"). This encapsulates the IB packet protocol directly in the Ethernet frame. It loses the layer 3 routability of iWARP, but better maintains software compatibility with existing apps that use IB, and is simpler to implement in both software and hardware. iWARP has a substantial head start, but I believe that IBoE silicon will eventually be cheaper, and more likely to be implemented in commodity Ethernet hardware.I think IBoE is going to take low-end market share from traditional IB, but I think this is a situation IB hardware vendors have no problem accepting. Commoditized IBoE NICs invite greater use of RDMA features, and when higher performance is needed, customers can upgrade to "real" IB, maintaining IB's justification for higher prices. (IB max interconnect speeds have historically been 2-4x higher than Ethernet, and I don't see that changing.)(ObDisclosure: My current employer now sells IB hardware. I previously also worked at Intel. My opinions are my own, duh.)

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• Delivering the Integrated Portal Experience!

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Guest post by Richard Maldonado, Principal Product Manager, Oracle WebCenter Portal Organizations are still struggling to standardize on a user interaction platform which can meet the needs of all their target audiences.  This has not only resulted in inefficient and inconsistent experiences for their users, but it also creates inefficiencies (productivity and costs) for the departments that manage the applications and information systems.  Portals have historically been the unifying platform that provide IT with a common interface which can securely surface the most relevant interactions for a given user and/or group of users.  However, organizations have found that the technologies available have either not provided the flexibility necessary to address all of their use cases, or they rely too much on IT resources to manage, maintain, and evolve.  Empowering  the Business Groups The core issue that IT departments face with delivering portal experiences is having enough resources to respond and address the influx of requirements which come in from the business.  Commonly, when a business group wants a new portal site established for their group, they will submit a request to the IT dept, the IT dept then assigns a resource to an administrator and/or developer to build.  Unfortunately, this approach is not scalable, it can be a time consuming activity which requires significant interaction between the business owner and the IT resource.  A modern user interaction platforms should empower the business groups by providing them tools which they can use to build and manage the portal experiences without the need for IT's involvement.  And because business groups rarely have technical resources (developers) on staff, the tools must be easy enough that virtually any business user could use.  In addition, the tool must be powerful enough to allow them to build the experience that they need, things such as creating a whole new portal, add/manage page and page hierarchy, manage user/group access, add/modify components within the page, etc.  This balance between ease-of-use and flexibility is key to the successful adoption of tools which will ultimately reduce the burden on IT, respond to the needs of the business, and deliver high-value experiences for the users.  Ready or Not, Here They Come: Smartphones and Tablets Recently, several studies have highlighted that smartphone and tablet-style devices have overtaken PC's in both sales and usage.  This shift is further driving organizations to revaluate how they're delivering data, information, and applications to their users.  Users are expecting to get the same level of access and interaction, but in a ways which are optimized for the capabilities of the device that they are using.  Expect More With the ever growing number of new IT projects and flat/shrinking budgets, organizations are looking for comprehensive solutions which can deliver integrated web experiences that are tailored for the users and optimized for mobile devices.  Piecing together a number of point solutions is no longer an option.  A modern portal technology should not only address the traditional needs of integrating and surfacing back-end applications/information, but it should enable the business through easy-to-use tools and accelerate the delivery of mobile optimized experiences.   v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter Featuring Qualcomm & Keste 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 12.00 Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-fareast- mso-bidi-font-family:"Times New Roman";}

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• Building an OpenStack Cloud for Solaris Engineering, Part 1

  - by Dave Miner

  One of the signature features of the recently-released Solaris 11.2 is the OpenStack cloud computing platform.  Over on the Solaris OpenStack blog the development team is publishing lots of details about our version of OpenStack Havana as well as some tips on specific features, and I highly recommend reading those to get a feel for how we've leveraged Solaris's features to build a top-notch cloud platform.  In this and some subsequent posts I'm going to look at it from a different perspective, which is that of the enterprise administrator deploying an OpenStack cloud.  But this won't be just a theoretical perspective: I've spent the past several months putting together a deployment of OpenStack for use by the Solaris engineering organization, and now that it's in production we'll share how we built it and what we've learned so far.In the Solaris engineering organization we've long had dedicated lab systems dispersed among our various sites and a home-grown reservation tool for developers to reserve those systems; various teams also have private systems for specific testing purposes.  But as a developer, it can still be difficult to find systems you need, especially since most Solaris changes require testing on both SPARC and x86 systems before they can be integrated.  We've added virtual resources over the years as well in the form of LDOMs and zones (both traditional non-global zones and the new kernel zones).  Fundamentally, though, these were all still deployed in the same model: our overworked lab administrators set up pre-configured resources and we then reserve them.  Sounds like pretty much every traditional IT shop, right?  Which means that there's a lot of opportunity for efficiencies from greater use of virtualization and the self-service style of cloud computing.  As we were well into development of OpenStack on Solaris, I was recruited to figure out how we could deploy it to both provide more (and more efficient) development and test resources for the organization as well as a test environment for Solaris OpenStack.At this point, let's acknowledge one fact: deploying OpenStack is hard.  It's a very complex piece of software that makes use of sophisticated networking features and runs as a ton of service daemons with myriad configuration files.  The web UI, Horizon, doesn't often do a good job of providing detailed errors.  Even the command-line clients are not as transparent as you'd like, though at least you can turn on verbose and debug messaging and often get some clues as to what to look for, though it helps if you're good at reading JSON structure dumps.  I'd already learned all of this in doing a single-system Grizzly-on-Linux deployment for the development team to reference when they were getting started so I at least came to this job with some appreciation for what I was taking on.  The good news is that both we and the community have done a lot to make deployment much easier in the last year; probably the easiest approach is to download the OpenStack Unified Archive from OTN to get your hands on a single-system demonstration environment.  I highly recommend getting started with something like it to get some understanding of OpenStack before you embark on a more complex deployment.  For some situations, it may in fact be all you ever need.  If so, you don't need to read the rest of this series of posts!In the Solaris engineering case, we need a lot more horsepower than a single-system cloud can provide.  We need to support both SPARC and x86 VM's, and we have hundreds of developers so we want to be able to scale to support thousands of VM's, though we're going to build to that scale over time, not immediately.  We also want to be able to test both Solaris 11 updates and a release such as Solaris 12 that's under development so that we can work out any upgrade issues before release.  One thing we don't have is a requirement for extremely high availability, at least at this point.  We surely don't want a lot of down time, but we can tolerate scheduled outages and brief (as in an hour or so) unscheduled ones.  Thus I didn't need to spend effort on trying to get high availability everywhere.The diagram below shows our initial deployment design.  We're using six systems, most of which are x86 because we had more of those immediately available.  All of those systems reside on a management VLAN and are connected with a two-way link aggregation of 1 Gb links (we don't yet have 10 Gb switching infrastructure in place, but we'll get there).  A separate VLAN provides "public" (as in connected to the rest of Oracle's internal network) addresses, while we use VxLANs for the tenant networks. One system is more or less the control node, providing the MySQL database, RabbitMQ, Keystone, and the Nova API and scheduler as well as the Horizon console.  We're curious how this will perform and I anticipate eventually splitting at least the database off to another node to help simplify upgrades, but at our present scale this works.I had a couple of systems with lots of disk space, one of which was already configured as the Automated Installation server for the lab, so it's just providing the Glance image repository for OpenStack.  The other node with lots of disks provides Cinder block storage service; we also have a ZFS Storage Appliance that will help back-end Cinder in the near future, I just haven't had time to get it configured in yet.There's a separate system for Neutron, which is our Elastic Virtual Switch controller and handles the routing and NAT for the guests.  We don't have any need for firewalling in this deployment so we're not doing so.  We presently have only two tenants defined, one for the Solaris organization that's funding this cloud, and a separate tenant for other Oracle organizations that would like to try out OpenStack on Solaris.  Each tenant has one VxLAN defined initially, but we can of course add more.  Right now we have just a single /24 network for the floating IP's, once we get demand up to where we need more then we'll add them.Finally, we have started with just two compute nodes; one is an x86 system, the other is an LDOM on a SPARC T5-2.  We'll be adding more when demand reaches the level where we need them, but as we're still ramping up the user base it's less work to manage fewer nodes until then.My next post will delve into the details of building this OpenStack cloud's infrastructure, including how we're using various Solaris features such as Automated Installation, IPS packaging, SMF, and Puppet to deploy and manage the nodes.  After that we'll get into the specifics of configuring and running OpenStack itself.

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• IBM DB2 Express on the Way

  In the coming months, the IBM Software Group plans to offer versions of its DB2 database and WebSphere application and portal servers for midsize businesses under the Express banner, said sources close to the company. DB2 Express is slated to be released early next year.

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• The Buzz at the JavaOne Bookstore

  - by Janice J. Heiss

  I found my way to the JavaOne bookstore, a hub of activity. Who says brick and mortar bookstores are dead? I asked what was hot and got two answers: Hadoop in Practice by Alex Holmes was doing well. And Scala for the Impatient by noted Java Champion Cay Horstmann also seemed to be a fast seller. Hadoop in PracticeHadoop is a framework that organizes large clusters of computers around a problem. It is touted as especially effective for large amounts of data, and is use such companies as  Facebook, Yahoo, Apple, eBay and LinkedIn. Hadoop in Practice collects nearly 100 Hadoop examples and presents them in a problem/solution format with step by step explanations of solutions and designs. It’s very much a participatory book intended to make developers more at home with Hadoop.The author, Alex Holmes, is a senior software engineer with more than 15 years of experience developing large-scale distributed Java systems. For the last four years, he has gained expertise in Hadoop solving Big Data problems across a number of projects. He has presented at JavaOne and Jazoon and is currently a technical lead at VeriSign.At this year’s JavaOne, he is presenting a session with VeriSign colleague, Karthik Shyamsunder called “Java: A Perfect Platform for Data Science” where they will explain how the Java platform has emerged as a perfect platform for practicing data science, and also talk about such technologies as Hadoop, Hive, Pig, HBase, Cassandra, and Mahout. Scala for the ImpatientSan Jose State University computer science professor and Java Champion Cay Horstmann is the principal author of the highly regarded Core Java. Scala for the Impatient is a basic, practical introduction to Scala for experienced programmers. Horstmann has a presentation summarizing the themes of his book on at his website. On the final page he offers an enticing summary of his conclusions:* Widespread dissatisfaction with Java + XML + IDEs               --Don't make me eat Elephant again * A separate language for every problem domain is not efficient               --It takes time to master the idioms* ”JavaScript Everywhere” isn't going to scale* Trend is towards languages with more expressive power, less boilerplate* Will Scala be the “one ring to rule them”?* Maybe              --If it succeeds in industry             --If student-friendly subsets and tools are created The popularity of both books echoed comments by IBM Distinguished Engineer Jason McGee who closed his part of the Sunday JavaOne keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers increasingly must know the strengths and weaknesses of such languages going forward.

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• Java EE 8 update

  - by delabassee

  Planning for Java EE 8 is now well underway. As you know, a few weeks ago, we conducted a three part Java EE 8 Community Survey (you can find the final summary here). The data gathered have been very influential for the next steps. You can now expect over the coming weeks and months to see updates on the various specifications that compose the Java EE platform. Some Specification Leads are busy gathering additional feedback regarding what they should focus their efforts on (e.g. CDI 2 survey). Other Specification Leads have already publicly exposed what they think should be one of the focus for the evolution of the specification they lead.  For example, adding Server-Senet Events (SSE) support in JAX-RS is being discussed here and adding MVC support is being discussed here. Please remember that the fact we are now discussing any feature does not insure that it will be included in the proposal, nor in any particular update to Java EE. We can expect additional enhancements, changes and evolutions as we get closer to the finalisation of the different specifications... and there is still a long way to go with these specification proposals! Linda DeMichiel, Java EE Co-Specification Lead, has recently posted a draft proposal for the Java EE 8 Platform specification. Linda's goal is to recruit people and companies supporting this proposal before submitting it to the JCP.  This draft proposal is very interesting reading as it contains relevant information on the plans for Java EE 8 such as : The themes: Support for the latest web standards (eg. HTTP 2.0)  Continue to work on ease of development Improve the infrastructure for cloud support Alignment with Java SE 8 New JSRs to be added to the platform: J-Cache Java API for JSON Binding Java Configuration Plans for the Web Profile Plans on technologies to prune in Java EE 8, ... So if you haven't done it yet, I really encourage you to read the Java EE 8 draft proposal! Our goal for the Java EE 8 specification is for it to be finalized in the second half of 2016. It is important to note that we are in the early days of Java EE 8 and at this stage everything (themes, content, timing, etc.) is preliminary. Everything still needs to be discussed, challenged and agreed within the different Java Community Process (JCP) Experts Groups (EGs). Some EGs that still need to be formed! It could also means that the roadmap will have to be adjusted to follow the progress being made in the different EGs. This is also a good occasion to remind you that participation within those upcoming JCP Experts Groups is encouraged. Contributing in an EG is an effective lever to influence what Java EE 8 will become! Finally, as things get more concrete, we will share details on how to engage in the different Java EE 8 related Adopt-a-JSR initiatives, another way to contribute. You can also read other posts related to Java EE 8, here at The Aquarium blog. Just look for articles with the 'javaee8' tag.

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• JavaOne Session Report: “50 Tips in 50 Minutes for GlassFish Fans”

  - by Janice J. Heiss

  At JavaOne 2012 on Monday, Oracle’s Engineer Chris Kasso, and Technology Evangelist Arun Gupta, presented a head-spinning session (CON4701) in which they offered 50 tips for GlassFish fans. Kasso and Gupta alternated back and forth with each presenting 10 tips at a time. An audience of about (appropriately) 50 attentive and appreciative developers was on hand in what has to be one of the most information-packed sessions ever at JavaOne!Aside: I experienced one of the quiet joys of JavaOne when, just before the session began, I spotted Java Champion and JavaOne Rock Star Adam Bien sitting nearby – Adam is someone I have been fortunate to know for many years.GlassFish is a freely available, commercially supported Java EE reference implementation. The session prioritized quantity of tips over depth of information and offered tips that are intended for both seasoned and new users, that are meant to increase the range of functional options available to GlassFish users. The focus was on lesser-known dimensions of GlassFish. Attendees were encouraged to pursue tips that contained new information for them. All 50 tips can be accessed here.Below are several examples of more elaborate tips and a final practical tip on how to get in touch with these folks. Tip #1: Using the login Command * To execute a remote command with asadmin you must provide the admin's user name and password.* The login command allows you to store the login credentials to be reused in subsequent commands.* Can be logged into multiple servers (distinguish by host and port). Example:     % asadmin --host ouch login     Enter admin user name [default: admin]>     Enter admin password>     Login information relevant to admin user name [admin]     for host [ouch] and admin port [4848] stored at     [/Users/ckasso/.asadminpass] successfully.     Make sure that this file remains protected.     Information stored in this file will be used by     asadmin commands to manage the associated domain.     Command login executed successfully.     % asadmin --host ouch list-clusters     c1 not running     Command list-clusters executed successfully.Tip #4: Using the AS_DEBUG Env Variable* Environment variable to control client side debug output* Exposes: command processing info URL used to access the command:                           http://localhost:4848/__asadmin/uptime Raw response from the server Example:   % export AS_DEBUG=true  % asadmin uptime  CLASSPATH= ./../glassfish/modules/admin-cli.jar  Commands: [uptime]  asadmin extension directory: /work/gf-3.1.2/glassfish3/glassfish/lib/asadm      ------- RAW RESPONSE  ---------   Signature-Version: 1.0   message: Up 7 mins 10 secs   milliseconds_value: 430194   keys: milliseconds   milliseconds_name: milliseconds   use-main-children-attribute: false   exit-code: SUCCESS  ------- RAW RESPONSE  ---------Tip #11: Using Password Aliases * Some resources require a password to access (e.g. DB, JMS, etc.).* The resource connector is defined in the domain.xml.Example:Suppose the DB resource you wish to access requires an entry like this in the domain.xml:     <property name="password" value="secretp@ssword"/>But company policies do not allow you to store the password in the clear.* Use password aliases to avoid storing the password in the domain.xml* Create a password alias:     % asadmin create-password-alias DB_pw_alias     Enter the alias password>     Enter the alias password again>     Command create-password-alias executed successfully.* The password is stored in domain's encrypted keystore.* Now update the password value in the domain.xml:     <property name="password" value="${ALIAS=DB_pw_alias}"/>Tip #21: How to Start GlassFish as a Service * Configuring a server to automatically start at boot can be tedious.* Each platform does it differently.* The create-service command makes this easy.   Windows: creates a Windows service Linux: /etc/init.d script Solaris: Service Management Facility (SMF) service * Must execute create-service with admin privileges.* Can be used for the DAS or instances* Try it first with the --dry-run option.* There is a (unsupported) _delete-serverExample:     # asadmin create-service domain1     The Service was created successfully. Here are the details:     Name of the service:application/GlassFish/domain1     Type of the service:Domain     Configuration location of the service:/work/gf-3.1.2.2/glassfish3/glassfish/domains     Manifest file location on the system:/var/svc/manifest/application/GlassFish/domain1_work_gf-3.1.2.2_glassfish3_glassfish_domains/Domain-service-smf.xml.     You have created the service but you need to start it yourself. Here are the most typical Solaris commands of interest:     * /usr/bin/svcs  -a | grep domain1  // status     * /usr/sbin/svcadm enable domain1 // start     * /usr/sbin/svcadm disable domain1 // stop     * /usr/sbin/svccfg delete domain1 // uninstallTip #34: Posting a Command via REST* Use wget/curl to execute commands on the DAS.Example:  Deploying an application   % curl -s -S \       -H 'Accept: application/json' -X POST \       -H 'X-Requested-By: anyvalue' \       -F id=@/path/to/application.war \       -F force=true http://localhost:4848/management/domain/applications/application* Use @ before a file name to tell curl to send the file's contents.* The force option tells GlassFish to force the deployment in case the application is already deployed.* Use wget/curl to execute commands on the DAS.Example:  Deploying an application   % curl -s -S \       -H 'Accept: application/json' -X POST \       -H 'X-Requested-By: anyvalue' \       -F id=@/path/to/application.war \       -F force=true http://localhost:4848/management/domain/applications/application* Use @ before a file name to tell curl to send the file's contents.* The force option tells GlassFish to force the deployment in case the application is already deployed.Tip #46: Upgrading to a Newer Version * Upgrade applications and configuration from an earlier version* Upgrade Tool: Side-by-side upgrade– GUI: asupgrade– CLI: asupgrade --c– What happens ?* Copies older source domain -> target domain directory* asadmin start-domain --upgrade* Update Tool and pkg: In-place upgrade– GUI: updatetool, install all Available Updates– CLI: pkg image-update– Upgrade the domain* asadmin start-domain --upgradeTip #50: How to reach us?* GlassFish Forum: http://www.java.net/forums/glassfish/glassfish* [email protected]* @glassfish* facebook.com/glassfish* youtube.com/GlassFishVideos* blogs.oracle.com/theaquariumArun Gupta acknowledged that their method of presentation was experimental and actively solicited feedback about the session. The best way to reach them is on the GlassFish user forum.In addition, check out Gupta’s new book Java EE 6 Pocket Guide.

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• ???? ????? ????? ?????? ????? 10.2.0.4

  - by gadi.chen

  Normal 0 false false false EN-US X-NONE HE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} DBA's ?????? ?????? ???? ??? ????? ??? ?????? ???? ????? ????? ??? ?????. ??? ????? ???? ????? ???? ??????? 30-Apr-2011  ???? ???? ?????? ????? ???? ??????? 10.2.0.4. ?????? ????? EBS ?? ????? ????? ????? ????? ??? ??? ???? ????? ?????? extended support, ???? ???? 11.5.10.2 ??? ???? ? 01-Dec-2011 . ) ????? ?????? ????  Minimum Baseline For Extended Support ????? ?????: 883202.1) ???? ????? ????? ?????? ?????? ?? ????? ????? ????? ????????? ???? ?? :   # ATG.RUP6 # Forms6i Patchset 19 # JRE 1.6.0_03       ???? ???? ?????? EBS ?? ????? ?????? ?????? ????? ???? ?????? ?? ,?? ??? ????? ?? ???? ??????.   ????? ???? 10.2.0.4 ?? ???? ?patches ????? ????  30-Apr-2011 . ???? ????  patches ????? ?? ????? ????? 10.2.0.5   .   ???? ????? EBS ????? 3 ?????? ?????? ?? ???: 1.      ????? ????? 11.2.0.2 - ??? ???? ????? ??????? ?????? ??? EBS ??????? 11i   ? R12 2.      ????? ????? 11.1.0.7 -  ??? ???? ????? ?????? ????? ????? 11.1 ??? ?????. 3.      ?????/????? patch 10.2.0.5 -   ???? ????? ?????? ????? ?????? ????? 10gR2 . v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE HE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}   ?????? ??????? ???? ??????:     http://blogs.oracle.com/stevenChan/2011/01/ecs_10gr2_10204.html On Database Patching and Support: A Primer for E-Business Suite Users Oracle Database 10.2 End of Premier Support -- Frequently Asked Questions (Note 1130327.1)        

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• poorman's redandunt domain name server array

  - by John

  Can I configure my domain, example.com's name servers as: ns1.dyndns.com ns2.dyndns.com ns1.opendns.com ns2.opendns.com That is, combining free dns services to create a redundant name server array? Note these name servers from different companies are not aware other companies' name servers also serve our domain. In case one company, say, ns1(2).dyndns.com is down, will people experience interruption when visiting my example.com? If one name server is unreachable, the next name server will be tried, or?

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• Site getting blocked on corporate networks

  - by ajay

  Hi there, Our site is getting blocked in corporate networks across various companies, but not all. Would appreciate help on what could be the reasons for this and how we can resolve this? Attached are a couple of snapshots that customers have sent us from the companies where the site is getting blocked. http://www.freeimagehosting.net/uploads/2ca59a8460.jpg

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