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• 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

  - by Tuula Fai

  Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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• const vs. readonly for a singleton

  - by GlenH7

  First off, I understand there are folk who oppose the use of singletons. I think it's an appropriate use in this case as it's constant state information, but I'm open to differing opinions / solutions. (See The singleton pattern and When should the singleton pattern not be used?) Second, for a broader audience: C++/CLI has a similar keyword to readonly with initonly, so this isn't strictly a C# type question. (Literal field versus constant variable in C++/CLI) Sidenote: A discussion of some of the nuances on using const or readonly. My Question: I have a singleton that anchors together some different data structures. Part of what I expose through that singleton are some lists and other objects, which represent the necessary keys or columns in order to connect the linked data structures. I doubt that anyone would try to change these objects through a different module, but I want to explicitly protect them from that risk. So I'm currently using a "readonly" modifier on those objects*. I'm using readonly instead of const with the lists as I read that using const will embed those items in the referencing assemblies and will therefore trigger a rebuild of those referencing assemblies if / when the list(s) is/are modified. This seems like a tighter coupling than I would want between the modules, but I wonder if I'm obsessing over a moot point. (This is question #2 below) The alternative I see to using "readonly" is to make the variables private and then wrap them with a public get. I'm struggling to see the advantage of this approach as it seems like wrapper code that doesn't provide much additional benefit. (This is question #1 below) It's highly unlikely that we'll change the contents or format of the lists - they're a compilation of things to avoid using magic strings all over the place. Unfortunately, not all the code has converted over to using this singleton's presentation of those strings. Likewise, I don't know that we'd change the containers / classes for the lists. So while I normally argue for the encapsulations advantages a get wrapper provides, I'm just not feeling it in this case. A representative sample of my singleton public sealed class mySingl { private static volatile mySingl sngl; private static object lockObject = new Object(); public readonly Dictionary<string, string> myDict = new Dictionary<string, string>() { {"I", "index"}, {"D", "display"}, }; public enum parms { ABC = 10, DEF = 20, FGH = 30 }; public readonly List<parms> specParms = new List<parms>() { parms.ABC, parms.FGH }; public static mySingl Instance { get { if(sngl == null) { lock(lockObject) { if(sngl == null) sngl = new mySingl(); } } return sngl; } } private mySingl() { doSomething(); } } Questions: Am I taking the most reasonable approach in this case? Should I be worrying about const vs. readonly? is there a better way of providing this information?

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• Red Gate in the Community

  - by Nick Harrison

  Much has been said recently about Red Gate's community involvement and commitment to the DotNet community. Much of this has been unduly negative. Before you start throwing stones and spewing obscenities, consider some additional facts: Red Gate's software is actually very good. I have worked on many projects where Red Gate's software was instrumental in finishing successfully. Red Gate is VERY good to the community. I have spoken at many user groups and code camps where Red Gate has been a sponsor. Red Gate consistently offers up money to pay for the venue or food, and they will often give away licenses as door prizes. There are many such community events that would not take place without Red Gate's support. All I have ever seen them ask for is to have their products mentioned or be listed as a sponsor. They don't insist on anyone following a specific script. They don't monitor how their products are showcased. They let their products speak for themselves. Red Gate sponsors the Simple Talk web site. I publish there regularly. Red Gate has never exerted editorial pressure on me. No one has ever told me we can't publish this unless you mention Red Gate products. No one has ever said, you need to say nice things about Red Gate products in order to be published. They have told me, "you need to make this less academic, so you don't alienate too many readers. "You need to actually write an introduction so people will know what you are talking about". "You need to write this so that someone who isn't a reflection nut will follow what you are trying to say." In short, they have been good editors worried about the quality of the content and what the readers are likely to be interested in. For me personally, Red Gate and Simple Talk have both been excellent to work with. As for the developer outrage… I am a little embarrassed by so much of the response that I am seeing. So much of the complaints remind me of little children whining "but you promised" Semantics aside. A promise is just a promise. It's not like they "pinky sweared". Sadly no amount name calling or "double dog daring" will change the economics of the situation. Red Gate is not a multibillion dollar corporation. They are a mid size company doing the best they can. Without a doubt, their pockets are not as deep as Microsoft's. I honestly believe that they did try to make the "freemium" model work. Sadly it did not. I have no doubt that they intended for it to work and that they tried to make it work. I also have no doubt that they labored over making this decision. This could not have been an easy decision to make. Many people are gleefully proclaiming a massive backlash against Red Gate swearing off their wonderful products and promising to bash them at every opportunity from now on. This is childish behavior that does not represent professionals. This type of behavior is more in line with bullies in the school yard than professionals in a professional community. Now for my own prediction… This back lash against Red Gate is not likely to last very long. We will all realize that we still need their products. We may look around for alternatives, but realize that they really do have the best in class for every product that they produce, and that they really are not exorbitantly priced. We will see them sponsoring Code Camps and User Groups and be reminded, "hey this isn't such a bad company". On the other hand, software shops like Red Gate, will remember this back lash and give a second thought to supporting open source projects. They will worry about getting involved when an individual wants to turn over control for a product that they developed but can no longer support alone. Who wants to run the risk of not being able to follow through on their best intentions. In the end we may all suffer, even the toddlers among us throwing the temper tantrum, "BUT YOU PROMISED!" Disclaimer Before anyone asks or jumps to conclusions, I do not get paid by Red Gate to say any of this. I have often written about their products, and I have long thought that they are a wonderful company with amazing products. If they ever open an office in the SE United States, I will be one of the first to apply.

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• Inside Red Gate - Project teams

  - by Simon Cooper

  Within each division in Red Gate, development effort is structured around one or more project teams; currently, each division contains 2-3 separate teams. These are self contained units responsible for a particular development project. Project team structure The typical size of a development team varies, but is normally around 4-7 people - one project manager, two developers, one or two testers, a technical author (who is responsible for the text within the application, website content, and help documentation) and a user experience designer (who designs and prototypes the UIs) . However, team sizes can vary from 3 up to 12, depending on the division and project. As an rule, all the team sits together in the same area of the office. (Again, this is my experience of what happens. I haven't worked in the DBA division, and SQL Tools might have changed completely since I moved to .NET. As I mentioned in my previous post, each division is free to structure itself as it sees fit.) Depending on the project, and the other needs in the division, the tech author and UX designer may be shared between several projects. Generally, developers and testers work on one project at a time. If the project is a simple point release, then it might not need a UX designer at all. However, if it's a brand new product, then a UX designer and tech author will be involved right from the start. Developers, testers, and the project manager will normally stay together in the same team as they work on different projects, unless there's a good reason to split or merge teams for a particular project. Technical authors and UX designers will normally go wherever they are needed in the division, depending on what each project needs at the time. In my case, I was working with more or less the same people for over 2 years, all the way through SQL Compare 7, 8, and Schema Compare for Oracle. This helped to build a great sense of camaraderie wihin the team, and helped to form and maintain a team identity. This, in turn, meant we worked very well together, and so the final result was that much better (as well as making the work more fun). How is a project started and run? The product manager within each division collates user feedback and ideas, does lots of research, throws in a few ideas from people within the company, and then comes up with a list of what the division should work on in the next few years. This is split up into projects, and after each project is greenlit (I'll be discussing this later on) it is then assigned to a project team, as and when they become available (I'm sure there's lots of discussions and meetings at this point that I'm not aware of!). From that point, it's entirely up to the project team. Just as divisions are autonomous, project teams are also given a high degree of autonomy. All the teams in Red Gate use some sort of vaguely agile methodology; most use some variations on SCRUM, some have experimented with Kanban. Some store the project progress on a whiteboard, some use our bug tracker, others use different methods. It all depends on what the team members think will work best for them to get the best result at the end. From that point, the project proceeds as you would expect; code gets written, tests pass and fail, discussions about how to resolve various problems are had and decided upon, and out pops a new product, new point release, new internal tool, or whatever the project's goal was. The project manager ensures that everyone works together without too much bloodshed and that thrown missiles are constrained to Nerf bullets, the developers write the code, the testers ensure it actually works, and the tech author and UX designer ensure that people will be able to use the final product to solve their problem (after all, developers make lousy UI designers and technical authors). Projects in Red Gate last a relatively short amount of time; most projects are less than 6 months. The longest was 18 months. This has evolved as the company has grown, and I suspect is a side effect of the type of software Red Gate produces. As an ISV, we sell packaged software; we only get revenue when customers purchase the ready-made tools. As a result, we only get a sellable piece of software right at the end of a project. Therefore, the longer the project lasts, the more time and money has to be invested by the company before we get any revenue from it, and the riskier the project becomes. This drives the average project time down. Small project teams are the core of how Red Gate produces software, and are what the whole development effort of the company is built around. In my next post, I'll be looking at the office itself, and how all 200 of us manage to fit on two floors of a small office building.

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• Running Multiple Queries in Oracle SQL Developer

  - by thatjeffsmith

  There are two methods for running queries in SQL Developer: Run Statement Run Statement, Shift+Enter, F9, or this button Run Script No grids, just script (SQL*Plus like) ouput is fine, thank you very much! What’s the Difference? There are some obvious differences between the two features, the most obvious being the format of the output delivered. But there are some other, more subtle differences here, primarily around fetching. What is Fetch? After you run send your query to Oracle, it has to do 3 things: Parse Execute Fetch Technically it has to do at least 2 things, and sometimes only 1. But, to get the data back to the user, the fetch must occur. If you have a 10 row query or a 1,000,000 row query, this can mean 1 or many fetches in groups of records. Ok, before I went on the Fetch tangent, I said there were two ways to run statements in SQL Developer: Run Statement Run statement brings your query results to a grid with a single fetch. The user sees 50, 100, 500, etc rows come back, but SQL Developer and the database know that there are more rows waiting to be retrieved. The process on the server that was used to execute the query is still hanging around too. To alleviate this, increase your fetch size to 500. Every query ran will come back with the first 500 rows, and rows will be continued to be fetched in 500 row increments. You’ll then see most of your ad hoc queries complete with a single fetch. Scroll down, or hit Ctrl+End to force a full fetch and get all your rows back. Run Script Run Script runs the contents of the worksheet (or what’s highlighted) as a ‘script.’ What does that mean exactly? Think of this as being equivalent to running this in SQL*Plus: @my_script.sql; Each statement is executed. Also, ALL rows are fetched. So once it’s finished executing, there are no open cursors left around. The more obvious difference here is that the output comes back formatted as plain old text. Run one or more commands plus SQL*Plus commands like SET and SPOOL The Trick: Run Statement Works With Multiple Statements! It says ‘run statement,’ but if you select more than one with your mouse and hit the button – it will run each and throw the results to 1 grid for each statement. If you mouse hover over the Query Result panel tab, SQL Developer will tell you the query used to populate that grid. This will work regardless of what you have this preference set to: DATABASE – WORKSHEET – SHOW QUERY RESULTS IN NEW TABS Mind the fetch though! Close those cursors by bring back all the records or closing the grids when you’re done with them.

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• input / output error, drives randomly refusing to read / write

  - by ILMV

  I have an issue with one of our servers running Ubuntu 10.04, it is running BackupPC and collects backups from various machines / servers around the building. On the 8th minute (12:08, 12:18, 12:28 etc) the backups are transferred to an external hard drive, we have three and rotate one drive for another everyday. The problem we are having is we are randomly experiencing input / output errors, when this happens you cannot read / write to the drive, it hasn't unmounted so I can cd to the mount point /media/backup1. The drives are not faulty as it's happening on all of them, so I'm at a loss as to what the problem could be, here is an example of the many errors we get: gzip: stdout: Input/output error /var/lib/backuppc/backuppc_offline: line 47: /media/backup1/Tue/offline.log: Input/output error ls: cannot access /media/backup1/Tue/incr_1083_host1.something.co.uk.tar.gz: Input/output error ls: cannot access /media/backup1/Tue/incr_1088_host1.something.co.uk.tar.gz: Input/output error ls: cannot access /media/backup1/Tue/incr_1089_host1.something.co.uk.tar.gz: Input/output error ls: cannot access /media/backup1/Tue/incr_1090_host1.something.co.uk.tar.gz: Input/output error /var/lib/backuppc/backuppc_offline: line 39: /media/backup1/Tue/offline.log: Input/output error /var/lib/backuppc/backuppc_offline: line 44: /media/backup1/Tue/offline.log: Input/output error /var/lib/backuppc/backuppc_offline: line 45: /media/backup1/Tue/incr_1090_host1.something.co.uk.tar.gz: Input/output error /var/lib/backuppc/backuppc_offline: line 47: /media/backup1/Tue/offline.log: Input/output error ls: cannot access /media/backup1/Tue/incr_591_tech2.something.co.uk.tar.gz: Input/output error /var/lib/backuppc/backuppc_offline: line 44: /media/backup1/Tue/offline.log: Input/output error /var/lib/backuppc/backuppc_offline: line 45: /media/backup1/Tue/incr_591_tech2.something.co.uk.tar.gz: Input/output error /var/lib/backuppc/backuppc_offline: line 47: /media/backup1/Tue/offline.log: Input/output error ls: cannot access /media/backup1/Tue/incr_592_tech3.something.co.uk.tar.gz: Input/output error ls: cannot access /media/backup1/Tue/incr_593_tech3.something.co.uk.tar.gz: Input/output error /var/lib/backuppc/backuppc_offline: line 44: /media/backup1/Tue/offline.log: Input/output error /var/lib/backuppc/backuppc_offline: line 45: /media/backup1/Tue/incr_593_tech3.something.co.uk.tar.gz: Input/output error /var/lib/backuppc/backuppc_offline: line 47: /media/backup1/Tue/offline.log: Input/output error EDIT » Resolved So it turns out Quamis was right, even though I didn't think it was possible it was actually a problem with the drive. You see we have three drives all formatted to ext2, on two of them we were getting I/O errors frequently, I cam back to Quamis' answer and discovered the fsck command, so ran it against the problems drives: fsck /dev/sdb1 This found and fixed a load of problems on the drive, most probably caused by power outages / unsafe removal of drives etc, as the drives are in the xt2 format they aren't journalled and thus aren't protected against such issues. Drives are now working beautifully, thanks all! :D

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• Einladung zum Oracle Partner Day 2012

  - by A&C Redaktion

  EINLADUNG: ORACLE PARTNER DAY GERMANY - 29. Oktober 2012: COMMERZBANK ARENA, Frankfurt Sehr geehrter Oracle Partner, volle Kraft voraus! Unsere Neuausrichtung und Zusammenfassung der Ressourcen, die Sie sicherlich aufmerksam verfolgt haben, ist nun abgeschlossen. Wir sind sehr überzeugt davon, dass wir alle gemeinsam von diesen Veränderungen nachhaltig profitieren werden. Nur ein Stichwort dazu: „One Oracle Red Stack“. Oracle Alliances & Channels und seine Partner können ab sofort das komplette Oracle Produktportfolio bestehend aus Oracle Software Technology, Oracle Applications und Oracle Hardware anbieten – bei bestmöglichem Support aus unserer neuen Organisation. Mein Name ist Christian Werner. Ich bin seit einigen Wochen verantwortlich für alle Alliances & Channels Bereiche in Deutschland. Frau Silvia Kaske leitet jetzt den kompletten A&C Bereich in Europe North in der Funktion als Senior Director Europe North Alliances & Channel Sales. Willkommen an Bord! Was Sie als Oracle Partner davon erwarten können? Wir haben alle unsere Kräfte konzentriert. Aus drei eigenen Bereichen wird ein großes Ganzes. Für Sie bedeutet das: fokussiertes Wachstum, geballte Kompetenz und Supportinfrastruktur. Abgestimmte Prozesse und kürzere Zeiten für Approvals. Wir meinen: Die Zeit ist reif, um jetzt gemeinsam den Hebel auf „Volle Kraft voraus“ zu legen. Und die Bedingungen für Sie sind besser als jemals zuvor, wenn Sie Ihre Kundenbasis erweitern oder neue Marktbereiche erschließen wollen. Leinen los: Kommen Sie zum Oracle Partner Day, wenn Sie wissen wollen, was sich für Sie verbessern wird: am 29. Oktober 2012 in der Commerzbank Arena in Frankfurt. Treffen Sie Ihr neu aufgestelltes A&C-Team. Erleben Sie die Produktneuheiten von der Oracle Open World in San Francisco (30. September bis 4. Oktober 2012) aus erster Hand. Nutzen Sie das neue Speed Dating-Format mit ausgewählten Oracle Experten vor Ort – für konkrete Fragen zu Vertrieb und Produkten. Ganz besonders freue ich mich, dass dieses Jahr Jürgen Kunz, SVP Technology Northern Europe & Country Leader Germany, als Keynote Speaker dabei sein wird. Ich lade Sie ganz herzlich ein und freue mich, Sie in Frankfurt zu begrüßen! Die Teilnahme ist für Sie als Oracle Partner selbstverständlich kostenfrei. Hier finden Sie weitere Informationen zum Oracle Partner Day sowie die unkomplizierte Anmeldemöglichkeit. Ich freue mich auf Sie! Ihr Christian WernerSenior Director Alliances & Channels Germany Übrigens: Direkt nach dem Oracle Partner Day findet der Oracle Day für Endkunden statt. Sie als Partner können natürlich gemeinsam mit Ihren Kunden an dieser Veranstaltung teilnehmen. Bitte melden Sie sich schnell an, da die Plätze limitiert sind. Hier finden Sie weitere Infos zum Oracle Day.

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• Einladung zum Oracle Partner Day 2012

  - by A&C Redaktion

  EINLADUNG: ORACLE PARTNER DAY GERMANY - 29. Oktober 2012: COMMERZBANK ARENA, Frankfurt Sehr geehrter Oracle Partner, volle Kraft voraus! Unsere Neuausrichtung und Zusammenfassung der Ressourcen, die Sie sicherlich aufmerksam verfolgt haben, ist nun abgeschlossen. Wir sind sehr überzeugt davon, dass wir alle gemeinsam von diesen Veränderungen nachhaltig profitieren werden. Nur ein Stichwort dazu: „One Oracle Red Stack“. Oracle Alliances & Channels und seine Partner können ab sofort das komplette Oracle Produktportfolio bestehend aus Oracle Software Technology, Oracle Applications und Oracle Hardware anbieten – bei bestmöglichem Support aus unserer neuen Organisation. Mein Name ist Christian Werner. Ich bin seit einigen Wochen verantwortlich für alle Alliances & Channels Bereiche in Deutschland. Frau Silvia Kaske leitet jetzt den kompletten A&C Bereich in Europe North in der Funktion als Senior Director Europe North Alliances & Channel Sales. Willkommen an Bord! Was Sie als Oracle Partner davon erwarten können? Wir haben alle unsere Kräfte konzentriert. Aus drei eigenen Bereichen wird ein großes Ganzes. Für Sie bedeutet das: fokussiertes Wachstum, geballte Kompetenz und Supportinfrastruktur. Abgestimmte Prozesse und kürzere Zeiten für Approvals. Wir meinen: Die Zeit ist reif, um jetzt gemeinsam den Hebel auf „Volle Kraft voraus“ zu legen. Und die Bedingungen für Sie sind besser als jemals zuvor, wenn Sie Ihre Kundenbasis erweitern oder neue Marktbereiche erschließen wollen. Leinen los: Kommen Sie zum Oracle Partner Day, wenn Sie wissen wollen, was sich für Sie verbessern wird: am 29. Oktober 2012 in der Commerzbank Arena in Frankfurt. Treffen Sie Ihr neu aufgestelltes A&C-Team. Erleben Sie die Produktneuheiten von der Oracle Open World in San Francisco (30. September bis 4. Oktober 2012) aus erster Hand. Nutzen Sie das neue Speed Dating-Format mit ausgewählten Oracle Experten vor Ort – für konkrete Fragen zu Vertrieb und Produkten. Ganz besonders freue ich mich, dass dieses Jahr Jürgen Kunz, SVP Technology Northern Europe & Country Leader Germany, als Keynote Speaker dabei sein wird. Ich lade Sie ganz herzlich ein und freue mich, Sie in Frankfurt zu begrüßen! Die Teilnahme ist für Sie als Oracle Partner selbstverständlich kostenfrei. Hier finden Sie weitere Informationen zum Oracle Partner Day sowie die unkomplizierte Anmeldemöglichkeit. Ich freue mich auf Sie! Ihr Christian WernerSenior Director Alliances & Channels Germany Übrigens: Direkt nach dem Oracle Partner Day findet der Oracle Day für Endkunden statt. Sie als Partner können natürlich gemeinsam mit Ihren Kunden an dieser Veranstaltung teilnehmen. Bitte melden Sie sich schnell an, da die Plätze limitiert sind. Hier finden Sie weitere Infos zum Oracle Day.

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• SSAS: Utility to check you have the correct data types and sizes in your cube definition

  - by DrJohn

  This blog describes a tool I developed which allows you to compare the data types and data sizes found in the cube’s data source view with the data types/sizes of the corresponding dimensional attribute.  Why is this important?  Well when creating named queries in a cube’s data source view, it is often necessary to use the SQL CAST or CONVERT operation to change the data type to something more appropriate for SSAS.  This is particularly important when your cube is based on an Oracle data source or using custom SQL queries rather than views in the relational database.   The problem with BIDS is that if you change the underlying SQL query, then the size of the data type in the dimension does not update automatically.  This then causes problems during deployment whereby processing the dimension fails because the data in the relational database is wider than that allowed by the dimensional attribute. In particular, if you use some string manipulation functions provided by SQL Server or Oracle in your queries, you may find that the 10 character string you expect suddenly turns into an 8,000 character monster.  For example, the SQL Server function REPLACE returns column with a width of 8,000 characters.  So if you use this function in the named query in your DSV, you will get a column width of 8,000 characters.  Although the Oracle REPLACE function is far more intelligent, the generated column size could still be way bigger than the maximum length of the data actually in the field. Now this may not be a problem when prototyping, but in your production cubes you really should clean up this kind of thing as these massive strings will add to processing times and storage space. Similarly, you do not want to forget to change the size of the dimension attribute if your database columns increase in size. Introducing CheckCubeDataTypes Utiltity The CheckCubeDataTypes application extracts all the data types and data sizes for all attributes in the cube and compares them to the data types and data sizes in the cube’s data source view.  It then generates an Excel CSV file which contains all this metadata along with a flag indicating if there is a mismatch between the DSV and the dimensional attribute.  Note that the app not only checks all the attribute keys but also the name and value columns for each attribute. Another benefit of having the metadata held in a CSV text file format is that you can place the file under source code control.  This allows you to compare the metadata of the previous cube release with your new release to highlight problems introduced by new development. You can download the C# source code from here: CheckCubeDataTypes.zip A typical example of the output Excel CSV file is shown below - note that the last column shows a data size mismatch by TRUE appearing in the column

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• Installing Ubuntu 12.04 on NUC intel i3 DC3217IYE

  - by Kieron

  System: NUC i3, 2 hdmi ports, ethernet, no wireless. UEFI boot 2x2gb ram 30gb mSATA internal drive Ubuntu 64bit 12.04.03 Hello i am having much trouble loading an OS on my NUC. I started out attempting another OS with various loaders (beast/hack) without much success,(various panics on boot or endless reboot loops, or graphics failures) after many tries i decided to attempt Ubuntu. Many years ago i loaded Ubuntu on an e-machine without an issue so i figured it would go smoothly, nothing could be further from the truth. The Live USB stick loads, but when i am installing the OS it always fails to load grub 2. Obviously it wont boot from SSD without grub2. I searched and found that Boot-repair should fix it...so i created a live usb with boot repair...it refuses to repair the grub because the install never finished and the needed partions are not fully created and flagged. It also demands an internet connection which i am unable to provide. I then ran gparted in an attempt to create the needed partitions manually, then re-ran boot repair turning off the "check internet" option. and disabling the re-install grub hoping it would create the missing directories and or fix the flags. it appeared to run successfully but upon return to the Ubuntu live USB it still fails at the grub2 install. also gparted doesnt have the same choices that Ubuntu install has when creating partitions, causing it to not recognize that i already had a root, or an EFI directory or it sometimes couldnt tell what the format of the partition was...all very annoying the reason i cant connect to internet (and cant upload the error logs) is the nuc only has Ethernet and the location i have to set up is too far away from modem. i can not move the monitor closer to modem as it is a 50inch LCD. I just want to do a basic install with one user acct and remote desktop (vnc) turned on so i can move the NUC to the modem connect via ethernet and then finish setting it up via Remote desktop/VNC chicken from my mac. While i await any assistance you maybe able to provide i am going to attempt to switch to the 32bit version and legacy boot to see if that can load grub. thnx again to anyone that can come up with a possible solution. i would love to hit "erase and install ubuntu" if anyone can figure out what is stopping that simple answer from working. Also disks (CD/DVD) are not an option as neither my Mac mini or my NUC have optical drives, and i have no desire to buy one for one task

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• Java Certification Exams and Their Move to Pearson VUE

  - by Harold Green

  You may be aware that Oracle recently migrated all Sun-branded certification exams from Prometric to Pearson VUE. Below are answers to some frequently-asked questions that we've been getting recently: What changes to the exams should I be aware of?Only minor changes were made to the exams during the transition to Pearson VUE: Renumbering of all exams to the Oracle exam numbering structure (i.e. 1Z0...). Most exam score reports were enhanced to provide more detailed feedback. Score reports now list every exam objective for which a question (or questions) were answered incorrectly. The previous format provided only section-level performance feedback. For three Java exams, some lengthy (time-consuming) questions were removed & replaced with shorter (less time-consuming) questions. This was done in order to shorten the required exam time (to 150 minutes). Some interactive question types were removed from several Java and Solaris exams (including "matching" and "drag-and-drop" questions). The passing scores (for the exams that were revised) were statistically adjusted to make them equal to their prior passing scores, thus ensuring that the exams maintained the same level of difficulty as before. The exam objectives and the exam questions themselves did not change. Candidates should study the same material and objectives. Are there also new testing practices I should be aware of?Oracle follows a common industry practice of placing occasional un-scored questions on our certification exams. Candidates will not know which questions are unscored. At the time of this blog post, only one of the migrated exams (1Z0-898) contains unscored questions.I started the Master certification path through Prometric, and now I need to complete the requirements through Pearson VUE. Where can I get guidance on this process?Visit our Vendor Transition FAQs to find comprehensive instructions. Oracle has created several specific paths to accommodate candidates who were at at varying stages of completion of their master path when the transition occurred. Make sure to follow the specific path designed for your case, as you will need to know which exam number to select in order to submit/re-submit your requirements. QUICK LINKS Oracle Certification Blog Post: Java, Oracle Solaris, MySQL and Other Former Sun Certification Exams Now Being Delivered At Pearson VUE Oracle Certification Website: Vendor Transition Announcement

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• The Diabolical Developer: What You Need to Do to Become Awesome

  - by Tori Wieldt

  Wearing sunglasses and quite possibly hungover, Martijn Verburg's evil persona provided key tips on how to be a Diabolical Developer. His presentation at TheServerSide Java Symposium was heavy on the sarcasm and provided lots of laughter. Martijn insisted that developers take their power back and get rid of all the "modern fluff" that distract developers.He provided several key tips to become a Diabolical Developer:*Learn only from yourself. Don't read blogs or books, and don't attend conferences. If you must go on forums, only do it display your superiority, answer as obscurely as possible.*Work aloneBest coding happens when you alone in your room, lock yourself in for days. Make sure you have a gaming machine in with you.*Keep information to yourselfKnowledge is power. Think job security. Never provide documentation. *Make sure only you can read your code.Don't put comments in your code. Name your variables A,B,C....A1,B1, etc.If someone insists you format your in a standard way, change a small section and revert it back as soon as they walk away from your screen. *Stick to what you knowStay on Java 1.3. Don't bother learning abstractions. Write your application in a single file. Stuff as much code into one class as possible, a 30,000-line class is fine. Makes it easier for you to read and maintain.*Use Real ToolsNo "fancy-pancy" IDEs. Real developers only use vi.*Ignore FadsThe cloud is massively overhyped. Mobile is a big fad for young kids.The big, clunky desktop computer (with a real keyboard) will return.Learn new stuff only to pad your resume. Ajax is great for that. *Skip TestingTest-driven development is a complete waste of time. They sent men to the moon without unit tests.Just write your code properly in the first place and you don't need tests.*Compiled = Ship ItUser acceptance testing is an absolute waste of time. *Use a Single ThreadDon't use multithreading. All you need to do is throw more hardware at the problem.*Don't waste time on SEO.If you've written the contract correctly, you are paid for writing code, not attracting users.You don't want a lot of users, they only report problems. *Avoid meetingsFake being sick to avoid meetings. If you are forced into a meeting, play corporate bingo.Once you stand up and shout "bingo" you will kicked out of the meeting. Job done.Follow these tips and you'll be well on your way to being a Diabolical Developer!

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• High Jinks, Hi Jacks, Exceptional DBA Awards and PASS

  - by Rodney

  The countdown to PASS has counted down.  The day after tomorrow I will board a plane, like many others, on my way for the 4th year in a row to SQL PASS Summit.  The anticipation has been excruciating but luckily I have this little thing called a day job as a DBA that has kept me busy and not thinking too much about the event. Well that is not exactly true since my beautiful wife works for PASS so we get to talk about SQL from the time we wake up until late in the evening. I would not have it any other way and I feel very fortunate to be a part of this great event and to have been chosen as the Exceptional DBA Award judge also for the 4th year in a row.  This year, I will have been again tasked with presenting the award to the winner, Mr. Jeff Moden and it will be a true honor to meet him in person as I have read many of his articles on SSC and have attended his session at PASS previously.  The speech is all ready but one item remains, which will be a surprise to all who attend the party on Tuesday night in Seattle (see links below).  Let's face it, Exceptional DBAs everywhere work very hard protecting our data stores, tuning queries, mentoring, saving money, installing clusters, etc and once in a while there is time to be exceptionally non-professional and have a bit of fun. Once incident that happened this year that falls under the High Jinks category was when my network admin asked if I could Telnet into a SQL instance and see if I could make the connection through the firewall that he had just configured. I was able to establish a connection on port 1433 and it occurred to me that it would be very interesting if I could actually run T-SQL queries via a Telnet session much like you might do with an SMTP server. With that thought, I proceeded to demonstrate this could be possible by convincing my senior DBA Shawn McGehee that I was able to do so. At first he did not believe me. It shook his world view.  It was inconceivable.  What I had done, behind the scenes, of course, was to copy and rename SQLCMD.exe to Telnet.exe and used it to connect and run a simple, "Select * from sys.databases" on the SQL instance. I think if it had been anyone other than Shawn I could have extended this ruse indefinitely but he caught on within 30 seconds. It was a fun thirty seconds though. On the High Jacks side of the house, which is really merged to be SQL HACKS, I finally, after several years of struggling with how to connect to an untrusted domain like in a DMZ with a windows account in SSMS, I stumbled upon a solution that does away with the requirement to use SQL Authentication.  While "Runas" is a great command to use to run an application with a higher privileged account, I had not previously been able to figure out how to connect to the remote domain with SSMS and "Runsas". It never connected and caused a login failure every time for the remote windows domain account. Then I ran across an option for "Runas",   "/netonly".  This option postpones the login until a connection is made and only then passes the remote login you supply when you first launch SSMS with the "Runas" command. So a typical shortcut would look like: "C:\Windows\System32\runas.exe /netonly /user:remotedomain.com\rodlandrum "C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe" You will want to make sure the passwords are synced between the two domains, your local domain and the remote domain, otherwise you may have account lockout issues, but I have found in weeks of testing this is a stable solution. Now it is time to get ready to head for Seattle. Please, if you see me (@SQLBeat) or my wife (@Karlakay22) please run up and high five me (wait..High Jinks.High Jacks.High Fives.Need to change the title) or give me a big bear hug if you are strong enough to lift me off the ground. And if you do actually do that, I will think you are awesome and will not embarrass you by crying out for help or complaining of a broken back or sciatic nerve damage. And now the links to others who have all of the details. First, for the MVP Deep Dives 2, of which, like John, I was lucky enough to be able to participate in this year. http://www.simple-talk.com/community/blogs/johnm/archive/2011/09/29/103577.aspx And the details of the SSC party where the Exceptional DBA of 2011, Jeff Moden, will be awarded. http://www.simple-talk.com/community/blogs/rebecca_amos/archive/2011/10/05/103661.aspx   Cheers! Rodney

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• Cowboy Agile?

  - by Robert May

  In a previous post, I outlined the rules of Scrum.  This post details one of those rules. I’ve often heard similar phrases around Scrum that clue me in to someone who doesn’t understand Scrum.  The phrases go something like this: “We don’t do Agile because the idea of letting people just do whatever they want is wrong.  We believe in a more structured approach.” (i.e. Work is Prison, and I’m the Warden!) “I love Agile.  Agile lets us do whatever we want!” (Cowboy Agile?) “We’re Agile, but we use a process that I’ve created.” (Cowboy Agile?) All of those phrases have one thing in common:  The assumption that Agile, and I mean Scrum, lets you do whatever you want.  This is simply not true. Executing Scrum properly requires more dedication, rigor, and diligence than happens in most traditional development methods. Scrum and Waterfall Compared Since Scrum and Waterfall are two of the most commonly used methodologies, a little bit of contrasting and comparing is in order. Waterfall Scrum A project manager defines all tasks and then manages the tasks that team members are working on. The team members define the tasks and estimates of the stories for the current iteration.  Any team member may work on any task in the iteration. Usually only a few milestones that need to be met, the milestones are measured in months, and these milestones are expected to be missed.  Little work is ever done to improve estimates and poor estimators can hide behind high estimates. Stories must be delivered every iteration, milestones are measured in hours, and the team is expected to figure out why their estimates were wrong, even when they were under.  Repeated misses can get the entire team fired. Partially completed work is normal. Partially completed work doesn’t count. Nobody knows the task you’re working on. Everyone knows what you’re working on, whether or not you’re making progress and how much longer you think its going to take, in hours. Little requirement to show working code.  Prototypes are ok. Working code must be shown each iteration.  No smoke and mirrors allowed.  Testing is done in lengthy cycles at the end of development.  Developers aren’t held accountable. Testing is part of the team.  If the testers don’t accept the story as complete, the team can’t count it.  Complete means that the story’s functionality works as designed.  The team can’t have any open defects on the story. Velocity is rarely truly measured and difficult to evaluate. Velocity is integral to the process and can be seen at a glance and everyone in the company knows what it is. A business analyst writes requirements.  Designers mock up screens.  Developers hide behind “I did it just like the spec doc told me to and made the screen exactly like the picture” Developers are expected to collaborate in real time.  If a design is bad or lacks needed details, the developers are required to get it right in the iteration, because all software must be functional.  Designers and Business Analysts are part of the team and must do their work in iterations slightly ahead of the developers. Upper Management is often surprised.  “You told me things were going well two months ago!” Management receives updates at the end of every iteration showing them exactly what the team did and how that compares to what' is remaining in the backlog.  Managers know every iteration what their money is buying. Status meetings are rare or don’t occur.  Email is a primary form of communication. Teams coordinate every single day with each other and use other high bandwidth communication channels to make sure they’re making progress.  Email is used only as a last resort.  Instead, team members stand up, walk to each other, and talk, face to face.  If that’s not possible, they pick up the phone. IF someone asks what happened, its at the end of a lengthy development cycle measured in months, and nobody really knows why it happened. Someone asks what happened every iteration.  The team talks about what happened, and then adapts to make sure that what happened either never happens again or happens every time.   That’s probably enough for now.  As you can see, a lot is required of Scrum teams! One of the key differences in Scrum is that the burden for many activities is shifted to a group of people who share responsibility, instead of a single person having responsibility.  This is a very good thing, since small groups usually come up with better and more insightful work than single individuals.  This shift also results in better velocity.  Team members can take vacations and the rest of the team simply picks up the slack.  With Waterfall, if a key team member takes a vacation, delays can ensue. Scrum requires much more out of every team member and as a result, Scrum teams outperform non-Scrum teams working 60 hour weeks. Recommended Reading Everyone considering Scrum should read Mike Cohn’s excellent book, User Stories Applied. Technorati Tags: Agile,Scrum,Waterfall

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• Manage Your Amazon S3 Account with CloudBerry Explorer

  - by Mysticgeek

  If you have an Amazon S3 account you’re using to backup your data, you might want an easy way to manage it. CloudBerry Explorer is a free app that runs on your desktop an provides an easy way to manage your S3 account. Installation and Setup Just download and install the application with the defaults. When the application launches you’ll be prompted to enter in your username and email to get a registration key. Or you can continue on by clicking Register later. Now you will want to set up your Amazon S3 account. Click on File \ Amazon S3 Accounts. Double-click on the New Account icon.   Next enter in your Amazon account Access and Secret keys, select SSL if you want, then click the Test Connection button. Provided everything was entered correctly, you’ll see the Connection Success screen, just close out of it. Browse and Manage files Once you have your account setup through the Explorer, you can start viewing and managing your files on S3. The left pane shows your S3 buckets and stored files, while the right side shows your local computer. This allows you to manage your files in your Amazon S3 buckets directly from your desktop! It’s very easy to use, and you can drag and drop files from your computer to the S3 account or vice versa. There is also the ability to transfer files between Amazon S3 accounts from within the explorer. Go into Tools and Content Types and you can control the file types by adding, removing, or editing them. If you end up messing something up along the lines, you can always select Reset to defaults and everything will be back to normal. There is a multiple tabbed view so you can easily keep track of your different accounts and local machine. It allows the ability to create new storage buckets directly in the Explorer. Or you can delete buckets as well… Different actions can be accessed from the toolbars or by right-clicking and selecting from the context menu. Here we see a cool option that lets you move your data inside Amazon S3. It is faster and doesn’t cost money by moving the files to your computer first, then to another account. However, if you want data moved to your local machine first, you have that option as well.   Not all features are available in the free version, and if it’s not, you’ll be prompted to purchase a license for the Pro version. We will have a comprehensive review of the Pro version in the near future.    If you ever need help with CloudBerry Explorer, go to Tools \ Diagnostics. It will run a quick diagnostics check and you can send the information to the CloudBerry team for assistance. Delete Files from Amazon S3 To delete a file from you Amazon S3 account, simply highlight the files or folder you want to get rid of then click Delete on the toolbar. You can also right-click the file and select Delete from the Context Menu. Click Yes to the confirmation dialog box… Then you can watch the progress as your files are deleted in the bottom section of the explorer. Conclusion CloudBerry Explorer free version has several neat features that will allow you easy and basic control over you Amazon S3 account. The free version may be enough for basic users, but power users will want to upgrade to the pro version, as it includes a lot more features. Using the free version allows you to get a feel for what CloudBerry Explorer has to offer, and is a good starting point. Keep in mind that Amazon S3 is introducing Reduced Redundancy Storage which will lower the price of data stored. The price drops from $0.15 per GB to only $0.10 per GB. If you’re a Windows Home Server user, check out our review of CloudBerry Online Backup 1.5 for WHS. Download CloudBerry Explorer Free for Amazon S3 Similar Articles Productive Geek Tips CloudBerry Online Backup 1.5 for Windows Home ServerReopen Closed Tabs in Internet ExplorerPreview and Purchase Ebooks with Kindle for PCTroubleshoot and Manage Addons in Internet Explorer 8Beginner Geek: Delete User Accounts in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 VMware Workstation 7 Google TV The iPod Revolution Ultimate Boot CD can help when disaster strikes Windows Firewall with Advanced Security – How To Guides Sculptris 1.0, 3D Drawing app AceStock, a Tiny Desktop Quote Monitor

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• 3rd Party Tools: dbForge Studio for SQL Server

  - by Greg Low

  I've been taking a look at some of the 3rd party tools for SQL Server. Today, I looked at DBForge Studio for SQL Server from the team at DevArt. Installation was smooth. I did find it odd that it defaults to SQL authentication, not to Windows but either works fine. I like the way they have followed the SQL Server Management Studio visual layout. That will make the product familiar to existing SQL Server Management Studio users. I was keen to see what the database diagram tools are like. I found that the layouts generated where quite good, and certainly superior to the built-in SQL Server ones in SSMS. I didn't find any easy way to just add all tables to the diagram though. (That might just be me). One thing I did like was that it doesn't get confused when you have role playing dimensions. Multiple foreign key relationships between two tables display sensibly, unlike with the standard SQL Server version. It was pleasing to see a printing option in the diagramming tool. I found the database comparison tool worked quite well. There are a few UI things that surprised me (like when you add a new connection to a database, it doesn't select the one you just added by default) but generally it just worked as advertised, and the code that was generated looked ok. I used the SQL query editor and found the code formatting to be quite fast and while I didn't mind the style that it used by default, it wasn't obvious to me how to change the format. In Tools/Options I found things that talked about Profiles but I wasn't sure if that's what I needed. The help file pointed me in the right direction and I created a new profile. It's a bit odd that when you create a new profile, that it doesn't put you straight into editing the profile. At first I didn't know what I'd done. But as soon as I chose to edit it, I found that a very good range of options were available. When entering SQL code, the code completion options are quick but even though they are quite complete, one of the real challenges is in making them useful. Note in the following that while the options shown are correct, none are actually helpful: The Query Profiler seemed to work quite well. I keep wondering when the version supplied with SQL Server will ever have options like finding the most expensive operators, etc. Now that it's deprecated, perhaps never but it's great to see the third party options like this one and like SQL Sentry's Plan Explorer having this functionality. I didn't do much with the reporting options as I use SQL Server Reporting Services. Overall, I was quite impressed with this product and given they have a free trial available, I think it's worth your time taking a look at it.

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• Create Shortcuts for Your Favorite or Most Used Folders in Ubuntu

  - by Asian Angel

  Do you have certain folders that you access often each day but are only available through the Places Menu or Nautilus? See how easy it is to create shortcuts for your desktop and taskbar with our quick tutorial. To get started open Nautilus and locate the folders that you want to make new shortcuts for. For our example we chose Ubuntu One. Right click on the chosen folder and select Make Link. Your new shortcut will appear with the text Link to “Folder Name” and an Arrow Shortcut Marker attached. If you are happy with your new shortcut as is, then drag it to your desktop or taskbar as desired. We created the shortcut twice in our example…once for the desktop and once for the taskbar. For our example we decided to customize the taskbar shortcut a bit. To customize your shortcut right click on the shortcut and select Properties. Note: The desktop shortcut is limited on the amount you can customize it (name change and addition of up to four emblems to the folder). From here you can rename the shortcut and change the icon as desired. A quick name change and new icon made a huge improvement in how our taskbar shortcut looked. Note: The link for the icon we used is shown below. A little touch-up to our desktop shortcut and both are looking good. Download the Ubuntu Cloud Icon *Icon is 128*128 pixels and comes in .png format. Latest Features How-To Geek ETC Macs Don’t Make You Creative! So Why Do Artists Really Love Apple? MacX DVD Ripper Pro is Free for How-To Geek Readers (Time Limited!) HTG Explains: What’s a Solid State Drive and What Do I Need to Know? How to Get Amazing Color from Photos in Photoshop, GIMP, and Paint.NET Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Create Shortcuts for Your Favorite or Most Used Folders in Ubuntu Create Custom Sized Thumbnail Images with Simple Image Resizer [Cross-Platform] Etch a Circuit Board using a Simple Homemade Mixture Sync Blocker Stops iTunes from Automatically Syncing The Journey to the Mystical Forest [Wallpaper] Trace Your Browser’s Roots on the Browser Family Tree [Infographic]

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• A Bad Day at Work

  - by TehGrumpyCoder

  There's lots of ways of having a bad day at work... I suppose for many people, just being *at* work makes it a bad day, but I happen to be one of those people that found a way to do something I like for a living. I've always said "if you're not having fun, what's the point?" ... on the latest Zune podcast, they were interviewing someone from the WP7 team and he said they're mantra is "It's not done until it's fun" ... I like that too. But, even when you're doing what you like for a living, it can get tedious. There were times that I didn't look forward to going out and playing guitar on a Friday or Saturday night, and some nights I was looking at my watch just waiting for it to be over. Well, that was today... like Steve Martin in "The Jerk" ... the first hour was like a regular hour, but then the rest of the morning was like a day, and the afternoon has been like a week. I've got a list of stuff I need to get into my head, and it's tough when the highest technology you have during 9 hours of your day is .NET 2.0 and you can only run what IT installed. I get wrapped around the power take-off reading something and dearly want to write some code to try, but with the state of technology here, it's like trying to teach jazz chords to someone that showed up for their lesson with that stupid plastic guitar from Guitar Hero. I tried to watch a training video... downloaded it zipped so maybe it wouldn't be noticed like it might if I streamed it. Then nothing on this machine would play the video... dang! Well, if someone doesn't take me out on the drive tonight or back in tomorrow, maybe it'll be a better day... or maybe I'll d/l a bunch of training videos in a different format, or bring in a decent viewer, or download them to my Zune maybe... that would work. I suppose at age 61 there are worse things than feeling stifled... for instance, so far I've lived 2 years longer than my father... but at the same time, he's the one that pointed out that in my first letter home from Boot Camp "He's complaining, he's fine"... guess he had my number :) I think he'd appreciate "Teh Grumpy Coder"

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• Understanding Data Science: Recent Studies

  - by Joe Lamantia

  If you need such a deeper understanding of data science than Drew Conway's popular venn diagram model, or Josh Wills' tongue in cheek characterization, "Data Scientist (n.): Person who is better at statistics than any software engineer and better at software engineering than any statistician." two relatively recent studies are worth reading.   'Analyzing the Analyzers,' an O'Reilly e-book by Harlan Harris, Sean Patrick Murphy, and Marck Vaisman, suggests four distinct types of data scientists -- effectively personas, in a design sense -- based on analysis of self-identified skills among practitioners.  The scenario format dramatizes the different personas, making what could be a dry statistical readout of survey data more engaging.  The survey-only nature of the data,  the restriction of scope to just skills, and the suggested models of skill-profiles makes this feel like the sort of exercise that data scientists undertake as an every day task; collecting data, analyzing it using a mix of statistical techniques, and sharing the model that emerges from the data mining exercise.  That's not an indictment, simply an observation about the consistent feel of the effort as a product of data scientists, about data science.  And the paper 'Enterprise Data Analysis and Visualization: An Interview Study' by researchers Sean Kandel, Andreas Paepcke, Joseph Hellerstein, and Jeffery Heer considers data science within the larger context of industrial data analysis, examining analytical workflows, skills, and the challenges common to enterprise analysis efforts, and identifying three archetypes of data scientist.  As an interview-based study, the data the researchers collected is richer, and there's correspondingly greater depth in the synthesis.  The scope of the study included a broader set of roles than data scientist (enterprise analysts) and involved questions of workflow and organizational context for analytical efforts in general.  I'd suggest this is useful as a primer on analytical work and workers in enterprise settings for those who need a baseline understanding; it also offers some genuinely interesting nuggets for those already familiar with discovery work. We've undertaken a considerable amount of research into discovery, analytical work/ers, and data science over the past three years -- part of our programmatic approach to laying a foundation for product strategy and highlighting innovation opportunities -- and both studies complement and confirm much of the direct research into data science that we conducted. There were a few important differences in our findings, which I'll share and discuss in upcoming posts.

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• SQL SERVER – Reseting Identity Values for All Tables

  - by pinaldave

  Sometime email requesting help generates more questions than the motivation to answer them. Let us go over one of the such examples. I have converted the complete email conversation to chat format for easy consumption. I almost got a headache after around 20 email exchange. I am sure if you can read it and feel my pain. DBA: “I deleted all of the data from my database and now it contains table structure only. However, when I tried to insert new data in my tables I noticed that my identity values starts from the same number where they actually were before I deleted the data.” Pinal: “How did you delete the data?” DBA: “Running Delete in Loop?” Pinal: “What was the need of such need?” DBA: “It was my development server and I needed to repopulate the database.” Pinal: “Oh so why did not you use TRUNCATE which would have reset the identity of your table to the original value when the data got deleted? This will work only if you want your database to reset to the original value. If you want to set any other value this may not work.” DBA: (silence for 2 days) DBA: “I did not realize it. Meanwhile I regenerated every table’s schema and dropped the table and re-created it.” Pinal: “Oh no, that would be extremely long and incorrect way. Very bad solution.” DBA: “I understand, should I just take backup of the database before I insert the data and when I need, I can use the original backup to restore the database. This way I will have identity beginning with 1.” Pinal: “This going totally downhill. It is wrong to do so on multiple levels. Did you even read my earlier email about TRUNCATE.” DBA: “Yeah. I found it in spam folder.” Pinal: (I decided to stay silent) DBA: (After 2 days) “Can you provide me script to reseed identity for all of my tables to value 1 without asking further question.” Pinal: USE DATABASE; EXEC sp_MSForEachTable ' IF OBJECTPROPERTY(object_id(''?''), ''TableHasIdentity'') = 1 DBCC CHECKIDENT (''?'', RESEED, 1)' GO Our conversation ended here. If you have directly jumped to this statement, I encourage you to read the conversation one time. There is difference between reseeding identity value to 1 and reseeding it to original value – I will write an another blog post on this subject in future. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• A big flat text file or a HTML site for language documentation?

  - by Bad Sector

  A project of mine is a small embeddable Tcl-like scripting language, LIL. While i'm mostly making it for my own use, i think it is interesting enough for others to use, so i want it to have a nice (but not very "wordy") documentation. So far i'm using a single flat readme.txt file. It explains the language's syntax, features, standard functions, how to use the C API, etc. Also it is easy to scan and read in almost every environment out there, from basic text-only terminals to full-fledged high-end graphical desktop environments. However, while i tried to keep things nicely formatted (as much as this is possible in plain text), i still think that being a big (and growing) wall of text, it isn't as easy on the eyes as it could be. Also i feel that sometimes i'm not writing as much as i want in order to avoid expanding the text too much. So i thought i could use another project of mine, QuHelp, which is basically a help site generator for sites like this one with a sidebar that provides a tree of topics/subtopics and offline full text search. With this i can use HTML to format the documentation and if i use QuHelp for some other project that uses LIL, i can import LIL's documentation as part of the other project's documentation. However converting the existing documentation to QuHelp/HTML isn't a small task, especially when it comes to functions (i'll need to put more detail on them than what currently exists in the readme.txt file). Also it loses the wide range of availability that it currently has (even if QuHelp's generated code degrades gracefully down to console-only web browsers, plain text is readable from everywhere, including from popular editors such as Vim and Emacs - i had someone once telling me that he likes LIL's documentation because it is readable without leaving his editor). So, my question is simply this: should i keep the documentation as it is now in the form of a single readme.txt file or should i convert it to something like the site i mentioned above? There is also the option to do both, but i'm not sure if i'll be able to always keep them in sync or if it is worth the effort. After asking around in IRC i've got mixed answers: some liked the wide availability of the single text file, others said that it is looks as bad as a man page (personally i don't mind that - i can read man pages just fine - but other people might have issues reading them). What do you think?

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• Wildcards!

  - by Tim Dexter

  Yes, its been a while, Im sorry, mumble, mumble ... no excuses. Well other than its been, as my son would say 'hecka busy.' On a brighter note I see Kan has been posting some cool stuff in my absence, long may he continue! I received a question today asking about using a wildcard in a template, something like: <?if:INVOICE = 'MLP*'?> where * is the wildcard Well that particular try does not work but you can do it without building your own wildcard function. XSL, the underpinning language of the RTF templates, has some useful string functions - you can find them listed here. I used the starts-with function to achieve a simple wildcard scenario but the contains can be used in conjunction with some of the others to build something more sophisticated. Assume I have a a list of friends and the amounts of money they owe me ... Im very generous and my interest rates a pretty competitive :0) <ROWSET> <ROW> <NAME>Andy</NAME> <AMT>100</AMT> </ROW> <ROW> <NAME>Andrew</NAME> <AMT>60</AMT> </ROW> <ROW> <NAME>Aaron</NAME> <AMT>50</AMT> </ROW> <ROW> <NAME>Alice</NAME> <AMT>40</AMT> </ROW> <ROW> <NAME>Bob</NAME> <AMT>10</AMT> </ROW> <ROW> <NAME>Bill</NAME> <AMT>100</AMT> </ROW> Now, listing my friends is easy enough <for-each:ROW> <NAME> <AMT> <end for-each> but lets say I just want to see all my friends beginning with 'A'. To do that I can use an XPATH expression to filter the data and tack it on to the for-each expression. This is more efficient that using an 'if' statement just inside the for-each. <?for-each:ROW[starts-with(NAME,'A')]?> will find me all the A's. The square braces denote the start of the XPATH expression. starts-with is the function Im calling and Im passing the value I want to check i.e. NAME and the string Im looking for. Just substitute in the characters you are looking for. You can of course use the function in a if statement too. <?if:starts-with(NAME,'A')?><?attribute@incontext:color;'red'?><?end if?> Notice I removed the square braces, this will highlight text red if the name begins with an 'A' You can even use the function to do conditional calculations: <?sum (AMT[starts-with(../NAME,'A')])?> Sum only the amounts where the name begins with an 'A' Notice the square braces are back, its a function we want to apply to the AMT field. Also notice that we need to use ../NAME. The AMT and NAME elements are at the same level in the tree, so when we are at the AMT level we need the ../ to go up a level to then come back down to test the NAME value. I have built out the above functions in a sample template here. Huge prizes for the first person to come up with a 'true' wildcard solution i.e. if NAME like '*im*exter* demand cash now!

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• Commandline Purge in AS11

  - by Dheeraj Kumar

  AS11 - B2B offering consists of numerous features that have been made available via commandline approach. Most of these are supplement to the already available User Interface based approach. One such is purging of runtime data. The commandline purge option enables the users to purge the runtime data, based on various criteria. This is an ANT based command, provides the flexibility to selectively set the criteria to purge the runtime data. Providing the command line option also enables the administrator to purge in bulk, without visiting the B2B UI, which can also be used for automation purpose By default archival is turned on for purge activity. As a pre-requisite, the respective folder needs to be configured in database with the proper permission. When no filename is provided for archived data, the sysdate will be considered for filename. Below are the various options to purge the runtime data Normal 0 Option ANT option   Message state -Dmsgstate   Date range -Dfromdate,  -Dtodate Format : dd/mm/yyyy hh:mm AM/PM Trading partner -Dtp   Direction -Ddirection   Message Type -Dmsgtype   Agreement Name -Dagreement   IdType/ value -Didtype,  -Didvalue   Archive -Darchive True/false By default true Archive file name -Darchivename File name (optional), will be used when archive is set to true. Normal 0 Note: When using -Darchivename the value must be a unique file name. An existing file name used with -Darchivename throws an exception v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 Below are the few of ant commands and various options.   Purge based on date range and message state: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dfromdate="19/12/2009 1:04 AM" -Dtodate="19/12/2009 1:05 AM" -Dmsgstate=MSG_COMPLETE -Darchivename="filename.dmp"  Purge based on direction: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" Normal 0 Purge based on agreement Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dagreement="agreement_name" Normal 0 Purge based on Trading partner Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dtp=GlobalChips Normal 0 Purge based on Message State: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dmsgstate="MSG_COMPLETE" Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" -Dmsgstate="MSG_COMPLETE"

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• Selectively Exposing Functionallity in .Net

  - by David V. Corbin

  Any developer should be aware of the principles of encapsulation, cross-tier isolation, and cross-functional separation of concerns. However, it seems the few take the time to consider the adage of "minimal yet complete"1 when developing the software. Consider the exposure of "business objects" to the user interface. Some common situations occur: Accessing a given element requires a compound set of calls that do not "make sense" to the User Interface. More information than absolutely required is exposed to the user interface It would be much cleaner if a custom interface was provided that exposed exactly (and only) the information that is required by the consumer. Achieving this using conventional techniques would require the creation (and maintenance!) of custom classes to filter and transpose the information into the ideal format. Determining the ROI on this approach can be very difficult to ascertain, and as a result it is often ignored completely. There is another approach, which is largely made practical by virtual of the Action and Func delegates. From a callers point of view, the following two samples can be used interchangeably:     interface ISomeInterface     {         void SampleMethod1(string param);         string SamepleMethod2(string param);     }       class ISomeInterface     {         public Action<string> SampleMethod1 {get; }         public Func<string,string> SamepleMethod2 {get; }     }   The capabilities this simple changes enable are significant (and remember it does not cange the syntax at the call site): The delegates can be initialized to directly call the proper method of any target class. The delegates can be dynamically updated based on the current state. The "interface" can NOT be cast to the concrete class (which often exposes more functionallity). This patterns By limiting the interface to the exact functionallity required, the reduced surface area will typically result in lower development, testing and maintenance costs. We are currently in the process of posting a project on CodePlex which illustrates this (and many other) techniques which have proven helpful in creating robust yet flexible solutions that are highly efficient2 and maintainable. This post will be updated as soon as the project is published. 1) Credit: Scott  Meyers, Effective C++, Addison-Wesley 1992 2) For those who read my previous post on performance it should be noted that the use of delegates is on the same order of magnitude (actually a tiny amount faster) as conventional interfaces.

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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