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• Business Insight, IT Execution: 9 Project Management Tips

  - by Sylvie MacKenzie, PMP

  Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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• Default values - are they good or evil?

  - by Andrew

  The question about default values in general - default return function values, default parameter values, default logic for when something is missing, default logic for handling exceptions, default logic for handling the edge conditions etc. For a long time I considered default values to be a "pure evil" thing, something that "cloaks the catastrophe" and results in a very hard do find bugs. But recently I started to think about default values as some sort of a technical debt ... which is not a straight bad thing but something that could provide some "short term financing" get us to survive the project (how many of us could afford to buy a house without taking out the mortgage?). When I say a "short term" - I don't mean - "do something quickly first and do refactor it out later before it hits the production". No - I am talking about relying on a hardcoded default values in a production software. Granted - it could cause some issues, but what if it only going to cause a single trouble in a whole year. Again - I am talking about the "average" mainstream software here (not a software for a nuclear power station) - the average web site or a UI application for the accounting software, meaning that people lives are not at stake, nor millions of dollars. Again, from my experience, business users would rather live with the software which "works somehow", rather then wait for a perfect one. And the use of default values helps a lot if you develop a software in a RAD style. But again - the longest debug sessions I have spent were because of the bugs introduced by a default value which either stopped being "a default" along the way or because a small subsystem has recently been upgraded and as a result of this upgrade it does not handle the default correctly (e.g. empty list vs null, or null string vs empty string). So my question is - are the default values good or evil. And if they are a technical debt - how do measure up how much you can borrow so you can afford the repayments? Would really appreciate any input. Cheers. EDIT: If I am using the default values as a way to cut the corners during the development - and if the corners cutting results in a bugs and issues - what is the methodology to recover from these issues?

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• Using multiple diagrams per model in Entity Framework 5.0

  - by nikolaosk

  I have downloaded .Net framework 4.5 and Visual Studio 2012 since it was released to MSDN subscribers on the 15th of August.For people that do not know about that yet please have a look at Jason Zander's excellent blog post .Since then I have been investigating the many new features that have been introduced in this release.In this post I will be looking into theIn order to follow along this post you must have Visual Studio 2012 and .Net Framework 4.5 installed in your machine.Download and install VS 20120 using this link.My machine runs on Windows 8 and Visual Studio 2012 works just fine. I have also installed in my machine SQL Server 2012 developer edition. I have also downloaded and installed AdventureWorksLT2012 database.You can download this database from the codeplex website.   Before I start showcasing the demo I want to say that I strongly believe that Entity Framework is maturing really fast and now at version 5.0 can be used as your data access layer in all your .Net projects.I have posted extensively about Entity Framework in my blog.Please find all the EF related posts here. In this demo I will show you how to split an entity model into multiple diagrams using the new enhanced EF designer. We will not build an application in this demo.Sometimes our model can become too large to edit or view.In earlier versions we could only have one diagram per EDMX file.In EF 5.0 we can split the model into more diagrams.1) Launch VS 2012. Express edition will work fine.2) Create a New Project. From the available templates choose a Web Forms application  3) Add a new item in your project, an ADO.Net Entity Data Model. I have named it AdventureWorksLT.edmx.Then we will create the model from the database and click Next.Create a new connection by specifying the SQL Server instance and the database name and click OK.Then click Next in the wizard.In the next screen of the wizard select all the tables from the database and hit Finish.4) It will take a while for our .edmx diagram to be created. When I select an Entity (e.g Customer) from my diagram and right click on it,a new option appears "Move to new Diagram".Make sure you have the Model Browser window open.Have a look at the picture below 5) When we do that a new diagram is created and our new Entity is moved there.Have a look at the picture below  6) We can also right-click and include the related entities. Have a look at the picture below. 7) When we do that the related entities are copied to the new diagram.Have a look at the picture below  8) Now we can cut (CTRL+X) the entities from Diagram2 and paste them back to Diagram1.9) Finally another great enhancement of the EF 5.0 designer is that you can change colors in the various entities that make up the model.Select the entities you want to change color, then in the Properties window choose the color of your choice. Have a look at the picture below. To recap we have demonstrated how to split your entity model in multiple diagrams which comes handy in EF models that have a large number of entities in them Hope it helps!!!!

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• Do we need to adopt a black-box asset our project is inheriting from its predecessor?

  - by Tom Anderson

  Our client has an eCommerce site which was developed by an in-house team, and is now showing its age. I work for a firm brought in as external contractors to build a replacement. Part of the current site is a Flash viewer applet which displays media about the product - zoom-able images, 360-degree views, movies, and so on. We need to show the same media the current site does, so we are simply reusing the viewer. The viewer is embedded on a page in the usual way, and told what media to show by means of an XML file it loads from our server, which is pretty simple for us to generate. We've got this working; it was pretty straightforward. But what else do we need to do? The thing is, as far as we're concerned, the viewer is a binary blob which is served from the client's content-distribution network. We embed it, feed it some XML, and it does its job, but we have no power over its internals. It's completely opaque to us - a black box. We can use it to do what it does, but we can't change it, so if we ever need to do something different, we're stuffed. We're building this site for the client, and when we're done, we'll hand it over for them to maintain. We won't be doing the maintenance ourselves. There's a small team within the client who are working as part of our team, and who will be the ones doing the maintenance. That team only includes one person from the team that built the old site, and it's not someone who knows the image viewer. The people who do know the image viewer are not slated to join our team when our system replaces theirs - they'll be moved to other projects. The documentation on the viewer is extremely thin, and as far as i know doesn't cover the internals at all. My worry is that if someone doesn't take some positive action, all knowledge of the internal workings of the viewer - even down to where the source code for it is - will be lost. It's possible it already has been. Is this something to worry about? If so, whose job is it to worry about it? What should they do about it once they've got worried?

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• 12.04 boots fine, with graphical splash screen, but then Monitor "out of range"

  - by Jim Bednar

  I see dozens of posts from people whose monitors are saying "out of range" under Ubuntu; seems like there are some serious problems in Ubuntu with autodetection of monitor capabilities. :-( But none of the many, many suggestions I found have solved my problem, and right now I can't use anything graphical on this machine! History: I installed Ubuntu 12.04 on my HP Proliant Microserver N40L, which worked reasonably at the default resolution across several reboots. At some point I noticed that the proprietary video driver was not in use, and tried to install one to get better window-drawing speeds, but it failed with some sort of error, and I gave up on that. A few weeks later when I next rebooted, it showed the usual BIOS screen and various boot loading screens (including GRUB), and then the usual purple Ubuntu splash screen with the dots showing that things were loading, but when it finished booting the monitor went black and eventually showed "Out of range" (with no other information). Given that there were several weeks between reboots (it's a server, after all), I've no idea if it was some system update, trying to install the proprietary drivers, or something else that caused the problem. Anyway, the system has booted fine, as I can do Ctrl-Alt-F1 to get a text prompt and can log in there. But Ctrl-Alt-F7 goes back to the out of range error. Some posters said to try Ctrl-Alt-- (minus) to cycle through resolutions until one works, but that didn't have any visible effect. Many, many others said it was a grub problem, which seems unlikely given that grub's screen looks fine, but I tried editing /etc/default/grub to set a particular resolution (trying many of them) and running update-grub, with no apparent effect. Rebooting into failsafe mode works the same as regular mode. Replacing xorg.conf with xorg.conf.failsafe works the same too. I'm at my wits' end! Isn't there anything I can do to convince Ubuntu to choose a mode that the monitor supports? E.g. the one that it is using for the splash screen? I don't need great resolution on this machine, just anything that works!!!!! Help!!!!!! Please!!!!

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• Visual studio Real Dark mode (2010,2012,2013)

  - by Anirudha

  Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/11/02/visual-studio-real-dark-mode-201020122013.aspxWhen Visual studio 2010 released back in 3 year ago I soon show a demo to some people that how Dark mode of Visual studio will be great idea. Soon we got some theme plugin  which make us able to modify the look of visual studio.   http://studiostyl.es/ already provide lots of wonderful color scheme that make you able to modify the theme. These themes are also work in webmatrix 2.  Webmatrix 2 have a plugin for themes that is made by Yishai Galatzer that is awesome for webmatrix 2.   In Visual studio 2012 we got a native dark mode. This means we can configure it without any plugin or requirement of anything. In this post I have a demo to show you how to use Dark mode that is part of Windows 7 (and windows 8 too).   Few months ago I show a problem that webmatrix 2 run slow. it’s run better in windows 7 dark mode. Windows 7 dark mode simply refer to right click > personalize > High contrast theme in bottom of windows. This setting make thing a little bit faster.   When you have set this you have seen that Visual studio doesn’t react good anymore because it’s color scheme is broken now. What you need now is import any theme from http://studiostyl.es/ When you import this this will look good as this.   This is the demo look of Windows 7 phone Express 2010. It will react same for future version as 2012, 2013. Now see your VS react look dark. Everything is dark now. Your Firefox and IE will not run totally in blackish mode but you can use chrome. Chrome have less effect of dark. Now if you benchmark it then you will feel that everything that take a long time in loading now run fast.   Note :- This is experiments. Remember to have settings backup before apply new theme. All thing I do is make my VS run faster. If you have any trouble or idea please comment it.   Thanks for read my post

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• Drawing multiple objects from one Vertex Buffer Object in OpenGL/OpenTK

  - by stoney78us

  I am trying to experimenting drawing method using VBO in OpenGL. Many people normally use 1 vbo to store one object data array. I was trying to do something quite opposite which is storing multiple object data into 1 vbo then drawing it. There is story behind why i want to do this. I want to group many of objects as a single object sometime. However my code doesn't do the justice. Following is my pseudo code: //Data double[] vertices = {line strip 1, line strip 2, line strip 3}; //series of vertices int linestrip1offset = index of the first vertex in line strip 1; int linestrip2offset = index of the first vertex in line strip 2; int linestrip3offset = index of the first vertex in line strip 3; int linestrip1VertexNum = number of vertices in linestrip 1; int linestrip2VertexNum = number of vertices in linestrip 2; int linestrip3VertexNum = number of vertices in linestrip 3; //Setting Up void init() { int[] vBO = new int[1]; GL.GenBuffer(1, vBO); GL.BindBuffer(BufferTarget.ArrayBuffer, vBO[0]); GL.BufferData(BufferTarget.ArrayBuffer, new IntPtr(_vertices.Length * sizeof(double)), _vertices, BufferUsageHint.StaticDraw); GL.EnableClientState(Array.VertexArray); } //Drawing void draw() { GL.BindBuffer(BufferTarget.ArrayBuffer, vBO[0]); GL.EnableClientState(ArrayCap.VertexArray); GL.VertexPointer(3, VertexPointerType.Double, 0, linestrip1offset); //drawing first linestrip GL.DrawArrays(drawMode, linestrip1offset , linestrip1VertexNum ); GL.VertexPointer(3, VertexPointerType.Double, 0, linestrip2offset); //drawing second linestrip GL.DrawArrays(drawMode, linestrip2offset , linestrip2VertexNum ); GL.VertexPointer(3, VertexPointerType.Double, 0, linestrip3offset); //drawing third linestrip GL.DrawArrays(drawMode, linestrip3offset , linestrip3VertexNum ); GL.DisableClientState(ArrayCap.VertexArray); GL.BindBuffer(BufferTarget.ArrayBuffer, 0); } I don't know what i did wrong but i think technically it should work where we can tell OpenGL which part of the data in the vBO to be drawn.

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• Gamification in the enterprise updates, September edition

  - by erikanollwebb

  Things have been a little busy here at GamifyOracle.  Last week, I attended a small conference in San Diego on Enterprise Gamification.  Mario Herger of SAP, Matt Landes of Google and I were on a panel discussion about how to introduce and advocate gamification in your organization.  I gave a talk as well as a workshop on gamification.  The workshop was a new concept, to take our Design Jam from Applications User Experience and try it with people outside of user experience.  I have to say, the whole thing was a great success, in great part because I had some expert help from Teena Singh from Apps UX.  We took a flow from expense reporting and created a scenario about sales reps who are on the road a lot and how we needed them to get their expense reports filed by the end of the fiscal year.  We divided the attendees into groups and gave them a little over two hours to work out how they might use game mechanics to gamify the flows.   We even took the opportunity to re-use the app our fab dev team in our Mexico Development Center put together to gamify the event including badges, points, prizes and a leaderboard.  Since I am a firm believer that you can't gamify everything (or at least, not everything well), I focused my talk prior to the workshop on when it works, and when it might not, including pitfalls to gamifying badly.  I was impressed that the teams all considered what might go wrong with gamifying expenses and built into their designs some protections against that.  I can't wait to take this concept on the road again, it really was a fun day. Now that we have gotten through that set of events, we're wildly working on our next project for next week.  I'm doing a focus group at Oracle OpenWorld on Gamification in the Enterprise.  To do that, Andrea Cantu and I are trying to kill as many trees as possible while we work out some gamification concepts to present (see proof below!).  It should be a great event and I'm hoping we learn a lot about what our customers think about the use of gamification in their companies and in the products they use. So that's the news so far from GamifyOracle land.  I'll try to get more out about those events and more after next week. And if you will be at OOW, ping me and we can discuss in person!  I'd love to know what everyone is thinking in the area.

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• Walmart's Mobile Self-Checkout

  - by David Dorf

  Reuters recently reported that Walmart was testing an iPhone-based self-checkout at a store near its headquarters.  Consumers scan items as they're placed in the physical basket, then the virtual basket is transferred to an existing self-checkout station where payment is tendered.  A very solid solution, but not exactly original. Before we go further, let's look at the possible cost savings for Walmart.  According to the article: Pushing more shoppers to scan their own items and make payments without the help of a cashier could save Wal-Mart millions of dollars, Chief Financial Officer Charles Holley said on March 7. The company spends about $12 million in cashier wages every second at its Walmart U.S. stores. Um, yeah. Using back-of-the-napkin math, I calculated Walmart's cashiers are making $157k per hour.  A more accurate statement would be saving $12M per year for each second saved on the average transaction time.  So if this self-checkout approach saves 2 seconds per transaction on average, Walmart would save $24M per year on labor.  Maybe.  Sometimes that savings will be used to do other tasks in the store, so it may not directly translate to less employees. When I saw this approach demonstrated in Sweden, there were a few differences, which may or may not be in Walmart's plans.  First, the consumers were identified based on their loyalty card.  In order to offset the inevitable shrink, retailers need to save on labor but also increase basket size, typically via in-aisle promotions.  As they scan items, retailers should target promos, and that's easier to do if you know some shopping history.  Last I checked, Walmart had no loyalty program. Second, at the self-checkout station consumers were randomly selected for an audit in which they must re-scan all the items just like you do at a typical self-checkout.  If you were found to be stealing, your ability to use the system can be revoked.  That's a tough one in the US, especially when the system goes wrong, either by mistake or by lying.  At least in my view, the Swedes are bit more trustworthy than the people of Walmart. So while I think the idea of mobile self-checkout has merit, perhaps its not right for Walmart.

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• Five Fake Sounds Engineered to Make Your Feel Better [Science]

  - by Jason Fitzpatrick

  As objects in our environment (like cars, ATMs, and phones) have grown lighter and quieter scientists have been carefully engineering their sounds so that they continue to sound like we expect them to. Read on to see how. At the design blog Humans Invent they share five interesting ways that the world around us is being engineered so it sounds the way we expect it to. They start with the example of the car door. Years ago cars were almost entirely steel, the doors were weighty, and when you slammed them it sounded like one big hunk of steel locking into another big hunk of steel (which, in fact, it was). Newer cars are lighter but people still crave that substantial clunk. Humans Invent highlights the effect of consumer desire: A car door is essentially a hollow shell with parts placed inside it. Without careful design the door frame amplifies the rattling of mechanisms inside. Car companies know that if buyers don’t get a satisfying thud when they close the door, it dents their confidence in the entire vehicle. To produce the ideal clunk, car doors are designed to minimise the amount of high frequencies produced (we associate them with fragility and weakness) and emphasise low, bass-heavy frequencies that suggest solidity. The effect is achieved in a range of different ways – car companies have piled up hundreds of patents on the subject – but usually involves some form of dampener fitted in the door cavity. Locking mechanisms are also tailored to produce the right sort of click and the way seals make contact is precisely controlled. On average it takes 1.8 seconds to close a car door but in that time you’re witnessing a strange kind of symphony composed by engineers and designers whose goal is to reassure you that its rock solid. They mention lock mechanisms, something you may never have thought about. A friend of mine had a Ford Focus some years ago and that particular model had electric locks that, instead of giving a satisfying thunk or solid click, made this horrible gates-of-the-prison-buzzing sound that was completely unnerving. Hit up the link below to see how sounds are engineered for car doors, electric motors, ATM machines, and more. 5 Fake Sounds Designed to Help Humans [Humans Invent via Boing Boing] How To Easily Access Your Home Network From Anywhere With DDNSHow To Recover After Your Email Password Is CompromisedHow to Clean Your Filthy Keyboard in the Dishwasher (Without Ruining it)

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• A "First" at Oracle OpenWorld

  - by Kathryn Perry

  A guest post by Adam May, Director, Fusion CRM, Oracle Applications Development There are always firsts at OpenWorld. These firsts keep the conference fresh and are the reason people come back year after year. An important first this year is our Fusion CRM customers who are using the product and deriving real benefit from Fusion CRM. Everyone can learn from and interact with them -- including us!  We love talking to customers, especially those who are using our solutions in unexpected ways because they challenge us! At previous OpenWorlds, we presented our overall Fusion vision and our plans for Fusion CRM. Those presentations helped customers plan their strategies and map out their new release uptakes. Fast forward to March of this year when the first Fusion CRM customer went live. Since then we've watched the pace of go-lives accelerate every single month. Now we're at the threshold of another OpenWorld -- with over 45,000 attendees, 2,500 sessions and LOTS of other activities. To avoid having our customers curl into a ball with sensory overload, we designed a Focus On Document to outline the most important Fusion CRM activities. Here are some of the highlights: Anthony Lye's "Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap" on Monday at 3:15 p.m. The CRM Pavilion, open in Moscone West from Monday through Wednesday; features our strategic Fusion CRM partners and provides live demonstrations of their capabilities General Session: "Oracle Fusion CRM--Improving Sales Effectiveness, Efficiency, and Ease of Use" on Tuesday at 11:45 a.m.; features Anthony Lye and Deloitte "Meet the Fusion CRM Experts" on Tuesday at 5:00 p.m.; this session gives customers the opportunity to interact one-on-one with Fusion experts divided into eight categories of expertise CRM Social Reception on Tuesday from 6-8 p.m.; there's no better way to spend the early evening than discussing Fusion CRM with Oracle experts and strategic partners over appetizers and drinks Wednesday night is Oracle's Customer Appreciation event; enjoy Pearl Jam, Kings of Leon, etc. beginning at 7:30 p.m. at Treasure Island Be sure to drink plenty of water before sleeping Wednesday night and don't stay out too late because we have lots of great content on Thursday; at the top of the list is "Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement" at 11:15 a.m. We hope you have a fantastic experience at OpenWorld 2012! And here's a little video treat to whet your appetite: http://www.youtube.com/user/FusionAppsAtOracle

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• How to run a local and external website on same computer with 2 NIC's, 2 Routers and 3 seperate networks?

  - by CandN

  Hello and hopefully I can get some answers to my question, though I think I'm making it more complicated for myself than it has to be. My business is a used auto dealership, and I'm in the process of connecting it to the world - via ethernet from the business server [running Xubuntu] to the ISP's ethernet router/modem, so that I can host our own website (no more than 5-10 people probably visiting at any time - mainly paying their bill), as well as set up a web based internal-intranet site - via DD-WRT Router on the 2nd NIC on the business server - that'll be accessed over Wifi from employees personal devices. On the other end of this is trying to offer free wifi to customers that is completely seperate of the 2 mentioned above networks. Quick Rundown: 1. Web Site for Customers to access. I'm going to use no-ip.org for DNS for the moment being, so I'll have a site that customers can access from anywhere in the world at "mybiz.no-ip.org". This will be forwarded to NIC #1 on the server, possibly at an address like "108.69.." as its being provided an IP from the ISP's modem/router, that is from Time Warner, and they allow NO! configuration options. Web Site for employees to access. I'm trying not to use the server too much as a desktop, only for critical situations, so having a backend thats seperate from the front-facing website is critical. This will be the DD-WRT router hardwired into NIC #2 on the server. This WiFi will be password accessible. Public WiFi for customers. The DD-WRT can seperate networks if I'm correct, I just can't seem to understand how to seperate the 2 and still have internet access on both. I've done it before, but the "Public" wifi (with no password set to connect) kept dropping the connection like a problem was happening that I couldn't figure out. So if I could do a little drawing, this is how it would/should possibly look. ISP -- [Sends Public Facing IP of 108.69.*.1/8] -- ISP Modem Router ISP Modem Router (Ethernet Only) -- [Gives Private IP 108.69.*.2] -- Server NIC #1 Server NIC #1 -- [Gives Private IP 108.69.*.3] -- DD-WRT Router DD-WRT Router -- [DHCP Enabled Giving IP's 172.16.0.0/16] -- Employees Network | | --------- [DHCP Enabled Giving IP's 192.168.1.0/24] -- Public WIFI Hope it's not too confusing, but it anyone could give me some good direct tutorials on how to accomplish this, or if YOU know, then it'll be alot of help. Thanks to all in advance. Need anything else to be explained? Don't hesitate to ask! *Using The LAMP stack with Webmin/VirtualMin -Customer site is located in /var/www2/ -Private Employees site is located in /var/www/ Using no-ip.org's dynamic client updater

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• Configuring keyboard input to eliminate unused diacritics

  - by David Cesarino

  I'd like to change the way diacritics work under Xubuntu. My problem My native language is pt-BR and my notebook has an american keyboard. Thus, I use ' and " followed by keys like u and c to achieve things like ú, ç and ü. It all works well. However, in the case of apostrophes and quotes, that creates a problem when I use ' followed by: letters that won't accept the acute accent ( ´ , ACUTE ACCENT -- 0x00B4) at all, like t; and letters that won't accept the acute in pt-BR, like r. In 1, ' with t does absolutely nothing. In 2, ' with r creates r (LATIN SMALL LETTER R WITH ACUTE -- 0x0155), which is used, afaik, for some eastern european languages like slovak. It isn't used in portuguese, just like ?, s, z, ?, ?, ?, n and all consonants (portuguese do not take diacritics in consonants). Question That said, is there a way to better support the portuguese-brazilian language using an american keyboard? It is very common here --- I actually prefer the american keyboard to our own, known as “ABNT”. Desired solution I'd like to deactivate unused diacritics, so case 2 would behave just like case 1. Additionally, if possible, I'd like case 1 to behave like it does under Windows. As an example, typing ' followed by t should write 't (acute followed by T) instead of doing nothing. About 2, in my humble opinion, doing nothing is counterproductive. I realize the behavior is reasonable according to logic ("there isn't t-acute, so please tell the computer to typeset apostrophe --- ', SPACE --- instead of acute). But from a human, practical point of view, I think it makes more sense (to me, at least). Additional comments I believe this also applies to spanish, french, italian and other western european latin languages. On the console (Ctrl+Alt+F?), case 1 is not a problem. I don't need to press space as apostrophes are automatically added. However, there, I'm unable to access cedilla (ç). Two completely different behaviors. If it's just a matter of customizing text config files (possibly creating a custom layout or whatever), I'd be glad to share my efforts. I just need guide on the "howto" part. Somehow Google only points me to the "enough" people (those who cope with the situation and think that it works "well enough"). And since I have definitely migrated to Linux/Xubuntu after years, I'd like to leave just as I like it (and I'm sure others as well). For example, if there is some kind of scripting or definition to tell the computer to do what I described, so be it.

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• Career Change Need Advice: Professional Web Developer

  - by bikedorkseattle

  I'm hoping to get some advice here on the steps I should take to make a career change into professional web development. I've been working in cancer research the last 14 years and I need a change. The job market is terrible, the pay is worse, and despite what one would think the atmosphere is generally un-collegial, even in your own group. Venture funding never returned after the dot com burst and with 3 to 5 wars our country is now in, NIH funding is only going to get worse. I know things are not going to get better for my field, sadly, and I know I need to move on. For probably just as long I have fiddled around with web development, I even run a fairly popular site with close to 1 million/month pageviews that pulls a decent income, but not stable enough to live off of right now. My skills are ok for being self taught. I enjoy the fast paced nature of the web and the tools the community creates and how eager people are to help and share knowledge; it's what science should be. I have been trying to find an entry level developer job doing standard HTML/CSS/PHP/MySQL/JS/jQuery type work. A good 50%+ of the jobs want someone with a CS degree, and most want 5 years experience. Having no professional experience and no formal education, I know I'm at a huge disadvantage. I am now considering my options on how to move forward professionally. The way I see it I have basically 3 options. Build up my portfolio of work as much as I can and continue to learn as much as I can on my own. Try to contribute on some open source project when time allows. Network like crazy and go to meetups. Be confident and pray a lot in private. OR While doing above, do some certification programs in PHP and Java, possibly others. Get a Zend Certification. OR Spend a few years getting a CS degree while doing 1. I've already done the work fulltime go to school thing and it doesn't excite me one bit. I didn't have the greatest college experience and am not too eager to return, but I have a family to feed. Is the degree really necessary or is it more of a right of passage type thing in most instances? I appreciate everyones input. Thanks for taking the time to respond.

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• Playing with F#

  - by mroberts

  Project Euler is a awesome site.   When working with a new language it can be tricky to find problems that need solving, that are more complex than "Hello World" and simpler than a full blown application. Project Euler gives use just that, cool and thought provoking problems that usually don't take days to solve.  I've solved a number of questions with C# and some with Java.  BTW, I used Java because it had BigInteger support before .Net. A couple weeks ago, back when winter had a firm grip on Columbus, OH, I began playing (researching) with F#.  I began with Problem #1 from Project Euler.  I started by looking at my solution in C#. Here is my solution in C#. 1: using System; 2: using System.Collections.Generic; 3:   4: namespace Problem001 5: { 6: class Program 7: { 8: static void Main(string[] args) 9: { 10: List<int> values = new List<int>(); 11:   12: for (int i = 1; i < 1000; i++) 13: { 14: if (i % 3 == 0 || i % 5 == 0) 15: values.Add(i); 16: } 17: int total = 0; 18:   19: values.ForEach(v => total += v); 20:   21: Console.WriteLine(total); 22: Console.ReadKey(); 23: } 24: } 25: }   Now, after much tweaking and learning, here is my solution in F#.   1: open System 2:   3: let calc n = 4: [1..n] 5: |> List.map (fun x -> if (x % 3 = 0 || x % 5 = 0) then x else 0) 6: |> List.sum 7:   8: let main() = 9: calc 999 10: |> printfn "result = %d" 11: Console.ReadKey(true) |> ignore 12:   13: main() Just this little example highlights some cool things about F#. Type inference. F# infers the type of a value.  In the C# code above we declare a number of variables, the list, and a couple ints.  F# does not require this, it infers the calc (a function) accepts a int and returns a int. Great built in functionality for Lists.  List.map for example. BTW, I don’t think I’m spilling the beans by giving away the code for Problem 1.  It by far is the easiest question, IMHO, solved by 92,000+ people. Next I’ll look into writing a class library with F#.

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• Customer Experience and BPM – From Efficiency to Engagement

  - by Ajay Khanna

  Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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• Thoughts on schemas and schema proliferation

  - by jamiet

  In SQL Server 2005 Microsoft introduced user-schema separation and since then I have seen the use of schemas increase; whereas before I would typically see databases where all objects were in the [dbo] schema I now see databases that have multiple schemas, a database I saw recently had 31 (thirty one) of them. I can’t help but wonder whether this is a good thing or not – clearly 31 is an extreme case but I question whether multiple schemas create more problems than they solve? I have been involved in many discussions that go something like this: Developer #1> “I have a new function to add to the database and I’m not sure which schema to put it in” Developer #2> “What does it do?” Developer #1> “It provides data to a report in Reporting Services” Developer #2> “Ok, so put it in the [reports] schema” Developer #1> “Well I could, but the data will only be used by our Financial reporting folks so shouldn’t I put it in the [financial] schema?” Developer #2> “Maybe, yes” Developer #1> “Mind you, the data is supposed to be used for regulatory reporting to the FSA, should I put it in [regulatory]?” Developer #2> “Err….” You get the idea!!! The more schemas that exist in your database then the more chance that their supposed usages will overlap. I’m left wondering whether the use of schemas is actually necessary. I don’t view really see them as an aid to security because I generally believe that principles should be assigned permissions on objects as-needed on a case-by-case basis (and I have a stock SQL query that deciphers them all for me) so why bother using them at all? I can envisage a use where a database is used to house objects pertaining to many different business functions (which, in itself, is an ambiguous term) and in that circumstance perhaps a schema per business function would be appropriate; hence of late I have been loosely following this edict: If some objects in a database could be moved en masse to another database without the need to remove any foreign key constraints then those objects could legitimately exist in a dedicated schema. I am interested to know what other people’s thoughts are on this. If you would like to share then please do so in the comments. @Jamiet

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• ASP.NET vNext Blog Post Series

  - by Soe Tun

  Originally posted on: http://geekswithblogs.net/stun/archive/2014/06/04/asp.net-vnext-blog-post-series.aspxASP.NET vNext Blog Post Series ASP.NET vNext was announced at TechEd 2014, and I have been playing around with it a bit. ASP.NET vNext is an exciting and revolutionary change for the Microsoft .NET development platform. ASP.NET vNext is now open-source, and available on Github at this location: https://github.com/aspnet/Home. I want to start a blog post series on the ASP.NET vNext, and share my experience as I learn more about it. Keeping it simple Each blog post in the series will be short and simple so I can write them in a short amount of time, and keep it focused on one (at most two) topic(s) per post. My goal is to make it easy to absorb the information as there are a ton of great new stuff to cover. Many other people in the community have blogged about the key new features of the ASP.NET vNext. I will link to those blog posts in my next blog post. MVC 6 POCO Controller Today, I want to start this blog post series with a teaser code snippet for those developers familiar with the ASP.NET MVC. Getting Started with ASP.NET MVC 6 article from ASP.NET website shows how to write a lightweight POCO (plain-old CLR object) MVC Controller class in the upcoming ASP.NET MVC 6. However, it doesn't show us how to use the IActionResultHelper interface to render a View. This is how I wrote my POCO MVC Controller based on the https://github.com/aspnet/Home/blob/master/samples/HelloMvc/Controllers/HomeController.cs sample from Github.   Note that this may not be the best way to write it, but this is good enough for now. using Microsoft.AspNet.Mvc; using Microsoft.AspNet.Mvc.ModelBinding; using MvcSample.Web.Models; namespace MvcSample.Web { public class HomeController { IActionResultHelper html; IModelMetadataProvider mmp; public HomeController(IActionResultHelper h, IModelMetadataProvider mmp) { this.html = h; this.mmp = mmp; } public IActionResult Index() { var viewData = new ViewDataDictionary<User>(mmp) { Model = User() }; return html.View("Index", viewData); } public User User() { return new User { Name = "My name", Address = "My address" }; } } } Please feel free to give me feedback as this will greatly help me organize the blog posts in this series, and plan head. Thanks for reading!

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• Unable to boot ubuntu 11.10 from external usb drive

  - by user45006

  I'm new to Ubuntu (and actually all things Linux) as of this morning, so please excuse any stupid mistakes I may be making. I recently bought an external hard drive for my newly built PC (that is running windows 7 if it matters). I would like to install Ubuntu onto the external drive and boot from there. I downloaded Ubuntu 11.10 and made a bootable cd, unplugged my internal HDDs, plugged in the external drive, installed Ubuntu 11.10 on the external drive via the installer, and replugged in my internal HDDs. Then I set my bios boot order to: Boot from USB-HDD - Boot from Hard Disk - Boot from CD/DVD. Now when I restart I get the message "Starting Operating System..." (or something like that, I forget exactly what it says) that lingers on the screen for a moment and then windows starts. Any idea what the problem may be? ~Relevant info~ BIOS version: Award Software International, Inc. F2, 2/22/2011 Ubuntu Version: 11.10 External Hard Drive: Western Digital My Passport Essential 500GB Portable Hard Drive (Black) ~Things I've already tried~ 1) Unplug internal HDDs so that only external drive was plugged in via usb. Same thing happened only obviously my BIOS could not detect any hard drives besides the external one. When booting received error "Could not detect operating system" 2) Formatted external hard drive and re installed. It didn't make a difference, however interestingly when I booted from cd the ubuntu installer said it detected ubuntu 11.10 on the external hard drive. 3) Within BIOS I've messed around with every boot order combo I could think of both in the "Hard Disk boot order" screen and the "Boot order" screen. I'm a little confused of why there are two screens for this. 4) Held F12 during startup which opens (what I think is) the one time boot screen and it gave me the options "Hard Drive", "cd/dvd", "USB-FDD", "USB-cdrom", "USB-HDD", and "USB-something else I can't remember what it was". I tried all of them, but the same thing as before happened each time. ~References~ I noticed several people on askubuntu have tried to do something similar if not the exact same. In fact, I even found a post that pretty much outlines step by step exactly what I did... only their's worked. /jealous. Linky: Install Ubuntu or Kubuntu on a External USB Drive I'm willing to try a different version of ubuntu - it's not like my heart is set on 11.10, but it's a pain to open my case and unplug my internal hard drives so I'd prefer not to do this unless someone is reasonably confident it'll work. Thank you for all of your help in advance! I'm really looking forward to exploring Ubuntu!

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• It's All In The Cloud

  - by Natalia Rachelson

  People turned out in droves for Steve Miranda's Apps Cloud General Session. Steve, as engaging as ever, covered our Apps strategy in the cloud and reinforced that Oracle has a complete set of cloud services including: •    Human Capital Management•    Talent Management•    Sales and Marketing•    Customer Service and Support•    Financial Management•    Procurement, Sourcing, and Inventory•    Project Portfolio Management•    Governance, Risk, and Compliance... all delivered on top of the Social, Platform, and Common Infrastructure.Steve talked about Fusion being the centerpiece of our Cloud Services. The fact that Fusion is 100 percent standards based is a big, big deal! In addition, our ERP Cloud Service is the most complete cloud service on the market. And email marketing is dead -- social marketing is where the action is. It's also where Oracle is investing heavily from a Sales & Marketing Cloud perspective. Steve covered the strategic acquisitions Oracle has made to enhance our organic Cloud offering. Specifically, Oracle bought RightNow to make our Customer Service and Support Cloud service complete. We also bought Taleo to add Recruiting and Learning capabilities to our Talent Management Cloud. Steve talked about our customers and how they are benefiting from the use of a variety of our Cloud Services. Red Robin is driving lower labor and food costs with Oracle ERP Cloud Service. He used Elizabeth Arden as the profile customer for HCM and Talent Management Service, UBS for HCM and Talent Management Service, and Brocade for Talent Management. All these customers are benefiting from a comprehensive and fully integrated HR platform that aligns compensation with performance and enhances workforce motivation and retention. At the same time, Hitachi Data Systems is using Oracle Taleo Performance Management Cloud to recruit the right competencies, pinpoint areas of improvement, and develop and monitor employee goals to support the global account organization. KLM and Overstock.com are gaining the benefits of Oracle's Customer Service and Support Service from RightNow by better engaging and serving customer needs online and through call centers. And last but not least, Graco and Key Energy are leveraging mobility features and sales forecasting and territory management capabilities within the Oracle Sales and Marketing Service. They expect to gain better visibility to sales information and drive more efficient sales campaigns and empower their sales force with data they need to make sales. Overall, Oracle Apps Cloud Services are enjoying a significant momentum in the marketplace. Steve projected an air of confidence and enthusiasm highlighting Oracle's latest successes with Cloud services.

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• Games at Work Part 1: Introduction to Gamification and Applications

  - by ultan o'broin

  Games Are Everywhere How many of you (will admit to) remember playing Pong? OK then, do you play Angry Birds on your phone during work hours? Thought about why we keep playing online, video, and mobile games and what this "gamification" business we're hearing about means for the enterprise applications user experience? In Reality Is Broken: Why Games Make Us Better and How They Can Change the World, Jane McGonigal says that playing computer and online games now provides more rewards for people than their real lives do. Games offer intrinsic rewards and happiness to the players as they pursue more satisfying work and the success, social connection, and meaning that goes with it. Yep, Gran Turismo, Dungeons & Dragons, Guitar Hero, Mario Kart, Wii Boxing, and the rest are all forms of work it seems. Games are, in fact, work taken so seriously that governments now move to limit the impact of virtual gaming currencies on the real financial system. Anyone who spends hours harvesting crops on FarmVille realizes it’s hard work too. Yet games evoke a positive emotion in players who voluntarily stay engaged with games for hours, day after day. Some 183 million active gamers in the United States play on average 13 hours per week. Weekly, 5 million of those gamers play for longer than a working week (45 hours). So why not harness the work put into games to solve real-world problems? Or, in the case of our applications users, real-world work problems? What’s a Game? Jane explains that all games have four defining traits: a goal, rules, a feedback system, and voluntary participation. We need to look at what motivational ideas behind the dynamics of the game—what we call gamification—are appropriate for our users. Typically, these motivators are achievement, altruism, competition, reward, self-expression, and status). Common game techniques for leveraging these motivations include: Badging and avatars Points and awards Leader boards Progress charts Virtual currencies or goods Gifting and giving Challenges and quests Some technology commentators argue for a game layer on top of everything, but this layer is already part of our daily lives in many instances. We see gamification working around us already: the badging and kudos offered on My Oracle Support or other Oracle community forums, becoming a Dragon Slayer implementor of Atlassian applications, being made duke of your favorite coffee shop on Yelp, sharing your workout details with Nike+, or donating to Japanese earthquake relief through FarmVille, for example. And what does all this mean for the applications that you use in your work? Read on in part two...

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• NEW: Oracle Certification Exam Preparation Seminars

  - by Harold Green

  Hi Everyone, I am really excited about a new offering that we are announcing this week - Oracle Certification Exam Preparation Seminars. These are something that will make a big difference for many of you in your efforts to become certified and move your career forward. They are also something that have previously only been available (but very popular) to the limited number of customers who have attended our annual conferences in San Francisco (Oracle OpenWorld and JavaOne). These are the first in a series of offerings that we are releasing over the next few months. So for those of you either preparing or considering Oracle certification - keep watching here on the blog, Facebook, Twitter and the Oracle Certification website for additional announcements related to our most popular certification areas. Details of the new Exam Preparation Seminars are found below: NEW: ORACLE CERTIFICATION EXAM PREPARATION SEMINARS Becoming Oracle certified is a great way to build your career, gain additional credibility and improve your earning power. We know that the decision to become certified is not trivial. Our surveys indicate that people consider their time investment a critical factor in their decision to become certified. Your time is important. In order to help candidates maximize the efficiency of their study time we are releasing a new series of video-based seminars called Exam Preparation Seminars. These seminars are patterned after the extremely popular Exam Cram sessions that until now have only been available at our annual customer conferences (Oracle Open World and JavaOne). Beginning today they are now available to anyone, anywhere as a part of this Exam Prep Seminar series. Features: Fast-paced objective by objective review of the exam topics - led by top Oracle University instructors 24/7 access through Oracle University's training on demand platform. Ability to re-watch all or part of the the seminar. All the conveniences of video-based training: start, stop, fast-forward, skip, rewind, review. Tips that will help you better understand what you need to know to pass the exam. The Exam Preparation Seminars are meant to help anyone with a working knowledge of the technology get that extra boost to help them finalize their preparation, and will help anyone who wants a better understanding of the the depth and breadth of the exam topics and objectives. Benefits: Save time by understanding what you should study. Makes you efficient because you will understand the breadth and depth of each of the exam topics. Helps you create a better, more efficient study plan. Improves your confidence in your skills and ability to pass the certification exam. Exam Preparation Seminars are available individually, or in convenient Value Packages (which include the Exam Preparation Seminar, and an exam voucher which includes one free-retake if you need it). Currently we are releasing two seminars - one for DBA SQL and one for DBA Administration I. Additional offerings are in process. Find out more: General WEB: Oracle Certification Exam Preparation Seminars VIDEO: Exam Preparation Seminars Promo (1:27) Oracle Database Administration I (11g, 10g) VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16) Oracle Database SQL VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16)

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• ArchBeat Link-o-Rama for 2012-08-29

  - by Bob Rhubart

  ORCLville: OOW 2012 - Crystal BallOracle ACE Director Floyd Teter cooks up some tongue-in-cheek predictions for news and announcements that might come out of Oracle OpenWorld 2012. What's your prediction? Oracle Optimized Solutions at Oracle OpenWorld 2012 | Oracle Hardware Hardware matters, too! The people behind the Oracle Hardware blog have put together a list of Oracle Openworld 2012 sessions focused Oracle Optimized Solutions, "designed, pre-tested, tuned and fully documented architectures for optimal performance and availability." Just plug the session ID numbers into Schedule Builder and you're good to go. AIX Checklist for stable OBIEE deployment | Dick Dunbar "OBIEE is a complicated system with many moving parts and connection points," according to Oracle Business Inteligence escalation engineer Dick Dunbar. "The purpose of this article is to provide a checklist to discuss OBIEE deployment with your systems administrators." Demo for OPN: Coherence Management with EM Cloud Control 12c Oracle Partner Network members can check out a new Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics. "The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management," according to the WebLogic Partner Community EMEA blog. The Pragmatic Architect: To Boldly Go Where No One Has Gone Before | Frank Buschmann "Many architects have technical knowledge that's both impressive and sound, which is indeed an inevitable basis for design success," says Frank Buschmann. "Yet, a lot of software projects fail or suffer due to severe challenges in their architecture. The key to mastery is how architects approach design, what they value, and where they focus their attention and work." As retail dies, whom will be the winners? | Peter Evans-Greenwood "The problem for many retailers is that how consumers shop has changed but the the retailers haven't adapted, " says Peter Evans-Greenwood. "Their sole virtue was to be the last step in a supply chain delivering somebody else's products to the consumer. However, being the last step in the supply chain is no longer a virtue when consumers skip across channels and can reach around the globe, no longer dependant on or limited to what they can find locally." Thought for the Day "Brains require stimulation. If you're locked into a pattern of work, work, and more work, your brain soon habituates - the same way that it lets you stop hearing a clock ticking. So, if you want to be more effective at work, you must, paradoxically, be less single-minded in your devotion to work. Anything you do—anything—that stimulates new segments of your brain will make you a more effective programmer or analyst. I promise, with a money-back guarantee." — Gerald M. Weinberg Source: SoftwareQuotes.com

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