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  • Silverlight 4 + RIA Services - Ready for Business: Exposing WCF (SOAP\WSDL) Services

    Continuing in our series, I wanted to touch on how a RIA Services can be exposed as a Soap\WSDL service.   This is very useful if you want to enable the exact same business logic\data access logic is available to clients other than Silverlight.    For example to a WinForms application or WPF or even a console application.  SOAP is a particularly good model for interop with the Java\JEE world as well.    First you need to add a reference to Microsoft.ServiceModel.DomainSerivves.Hosting.EndPoints...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Didmo did mo' to advance Java ME technology than other companies

    - by hinkmond
    Here's a company that's keeping Java ME tech real in the field. DIDMO is the creator of Magmito, a user-generated mobile content creation service. That's a good thing to have when there are so many mobile platforms out there to choose from. See: Didmo does mo' Here's a quote: DIDMO's mission is to deliver the market leading mobile application generator. We will achieve this by meeting the growing market demand for a true end-to-end solution for easy mobile content creation and universal delivery. Our software offering will incorporate an award- winning toolset with universal reach (from Java to [that other platform]), Make an app today! Just make sure it's a Java ME app... Hinkmond

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  • How do i stop or turn off the x-server?

    - by Alex
    im trying to do this tutorial: http://wiki.accelereyes.com/wiki/index.php/Installing_CUDA_Under_Ubuntu_10.04 I need the command that would completely stop/turn off the x-server. when i try to install the nvidia developer driver, i get a blue screen telling my Error:cant install with x-server running, please turn it off (something like that). "sudo service gdm stop" worked at the time i guess, (didnt give any errors) but the x-server is still running. is this the command i should be using? thanks for anyhelp!

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  • Transferring local site to shared hosting

    - by Pete
    I'm looking to setup a simple online text processing tool similar to the Clang demo. The processing program itself is a C++ program which I can modify to provide the desired output I need. Since I use Linux+Perl daily and have used Apache in the past, I'd like to get this working locally first. My two questions are: Is it possible to do this with only Apache and Perl? I've looked into frameworks for doing this and quickly ran into The Paradox Of Choice. Will I be able to easily transfer a working local site to a shared hosting service? I want to administer as little as possible. My understanding is since this needs to run a C++ program that CGI is a requirement and thus I need to administer the httpd server. Hopefully this doesn't mean a VPS. Thanks

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  • What options are there for integrating with payment gateways? [closed]

    - by Rowland Shaw
    It seems that there are only two types of payment gateway service out there at the moment; Either that the entire cart logic is handled offsite (with something like Paypal's Standard option) or the other option being that you need to go through the certification for handling credit card numbers and doing pretty much everything yourself. Ideally, for the project I'm working on, I'm after a bit of middle ground such that I can handle the cart on-site, and only pass over to a payment gateway (with an order amount, billing & delivery details, and order ref) for them to handle the card details, before passing back. I'm sure that I've used e-commerce sites using this pattern before, but I cannot find any payment providers out there that offer this sort of option, so are there any? The only over requirement we have at present is that it must accept orders in Sterling.

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  • Why "Fork me on github"?

    - by NoBugs
    I understand how Github works, but one thing I've been confused about is, why almost every OSS project lately has a "Fork me on Github" link on their homepage. For example, http://jqtjs.com/, http://www.daviddurman.com/flexi-color-picker/, and others. Why is this so common? Is it that they want/need code validation, checking for security/performance improvements that they may not know how to do? Is it meant to show that this is a collaborative project - you're welcome to add improvements? Do they work for Github, or want to promote their service? Oddly enough, I don't think I've seen a "Fork project on Bitbucket" logo recently. My first reaction to that logo was that the project probably needs to be modified (forked) in order to integrate it with anything useful - or that they are encouraging fragmented codebase, encouraging everyone to make their own fork of the project. But I don't think that is the intent.

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  • High level overview of Visual Studio Extensibility APIs

    - by Daniel Cazzulino
    If your head is dizzy with the myriad VS services and APIs, from EnvDTE to Shell.Interop, this should clarify a couple things. First a bit of background: APIs on EnvDTE (DTE for short, since that’s the entry point service you request from the environment) was originally an API intended to be used by macros. It’s also called the automation API. Most of the time, this is a simplified API that is easier to work with, but which doesn’t expose 100% of what VS is capable of doing. It’s also kind of the “rookie” way of doing VS extensibility (VSX for short), since most hardcore VSX devs sooner or later realize that they need to make the leap to the “serious” APIs. The “real” VSX APIs virtually always start with IVs, make heavy use of uint, ref/out parameters and HResults. These are the APIs that have been evolving for years and years, and there is a lot of COM baggage. ...Read full article

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  • Why Executives Need Enterprise Project Portfolio Management: 3 Key Considerations to Drive Value Across the Organization

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} By: Guy Barlow, Oracle Primavera Industry Strategy Director Over the last few years there has been a tremendous shift – some would say tectonic in nature – that has brought project management to the forefront of executive attention. Many factors have been driving this growing awareness, most notably, the global financial crisis, heightened regulatory environments and a need to more effectively operationalize corporate strategy. Executives in India are no exception. In fact, given the phenomenal rate of progress of the country, top of mind for all executives (whether in finance, operations, IT, etc.) is the need to build capacity, ramp-up production and ensure that the right resources are in place to capture growth opportunities. This applies across all industries from asset-intensive – like oil & gas, utilities and mining – to traditional manufacturing and the public sector, including services-based sectors such as the financial, telecom and life sciences segments are also part of the mix. However, compounding matters is a complex, interplay between projects – big and small, complex and simple – as companies expand and grow both domestically and internationally. So, having a standardized, enterprise wide solution for project portfolio management is natural. Failing to do so is akin to having two ERP systems, one to manage “large” invoices and one to manage “small” invoices. It makes no sense and provides no enterprise wide visibility. Therefore, it is imperative for executives to understand the full range of their business commitments, the benefit to the company, current performance and associated course corrections if needed. Irrespective of industry and regardless of the use case (e.g., building a power plant, launching a new financial service or developing a new automobile) company leaders need to approach the value of enterprise project portfolio management via 3 critical areas: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} 1. Greater Financial Discipline – Improve financial rigor and results through better governance and control is an imperative given today’s financial uncertainty and greater investment scrutiny. For example, as India plans a US$1 trillion investment in the country’s infrastructure how do companies ensure costs are managed? How do you control cash flow? Can you easily report this to stakeholders? 2. Improved Operational Excellence – Increase efficiency and reduce costs through robust collaboration and integration. Upwards of 66% of cost variances are driven by poor supplier collaboration. As you execute initiatives do you have visibility into the performance of your supply base? How are they integrated into the broader program plan? 3. Enhanced Risk Mitigation – Manage and react to uncertainty through improved transparency and contingency planning. What happens if you’re faced with a skills shortage? How do you plan and account for geo-political or weather related events? In summary, projects are not just the delivery of a product or service to a customer inside a predetermined schedule; they often form a contractual and even moral obligation to shareholders and stakeholders alike. Hence the intimate connection between executives and projects, with the latter providing executives with the platform to demonstrate that their organization has the capabilities and competencies needed to meet and, whenever possible, exceed their customer commitments. Effectively developing and operationalizing corporate strategy is the hallmark of successful executives and enterprise project and portfolio management allows them to achieve this goal. Article was first published for Manage India, an e-newsletter, PMI India.

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  • Unified Communications Suite Ships New Version

    - by joesciallo
    We shipped the latest version (7.0.5.0.0) of Unified Communications Suite. The following information should get you started: Get the Software New Features Release Notes Some Changes for 7.0.5.0.0 Convergence: Version 3.0.0.0.0 enables you to use the add-on framework to add third-party services to the Convergence UI. These services include: Advertising Click-to-call service Multinetwork IM SMS (both one-way and two-way) Social media applications (Facebook, Twitter, and Flickr) Video and voice calling capability For more information, see Overview of Add-on Services in Convergence. Calendar Server: Version 7.0.4.14.0 provides a number of security enhancements, including supporting the SSL protocol for all front-end and back-end communications, and the ability to list hosts that are allowed to send iSchedule POST requests. For more information, see Securing Communications to Calendar Server Back Ends. New Platform Support: Oracle GlassFish Server 3, Oracle Solaris 11, and Oracle Enterprise Linux 6.x are supported in this release of Communications Suite.

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  • BPI onDemand to present at the Sales Director Live Event - London November 22-23

    - by Richard Lefebvre
    BPI OnDemand will be exhibiting and presenting a seminar at the Sales Director Live event, on 22nd and 23rd November, at Olympia in London. http://www.salesdirectorlive.co.uk/ BPI OnDemand provide configured CRM solutions for organisations across industries. It is the only company offering a ZERO up front cost implementation model....so there's no longer a need to pay large project budgets to get started. “Working with BPI OnDemand has been a very positive experience. BPI OnDemand demonstrated a high level of professionalism and service and were always available to answer questions—throughout the initial implementation and beyond. Their involvement added to the extreme value of our new CRM solution, as we were able to tailor the product specifically to our needs,” said Phil Hill, CIO, BMS Group. www.thebpiway.com

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  • Is this Anti-Scraping technique viable with Crawl-Delay?

    - by skibulk
    I want to prevent web scrapers from abusing 1,000,000 on my website. I'd like to do this by returning a "503 Service Unavailable" error code for users that access an abnormal number of pages per minute. I don't want search engine spiders to ever receive the error. My inclination is to set a robots.txt crawl-delay which will ensure spiders access a number of pages per minute under my 503 threshold. Is this an appropriate solution? Do all major search engines support the directive? Could it negatively affect SEO? Are there any other solutions or recommendations?

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  • Disabling Bluetooth crashes 3G: can I consider this a bug?

    - by workflow
    I'm on an Acer TravelMate 8372G here runnning Ubuntu 11.10 64bit and I get the following weird behaviour: As soon as I turn off bluetoooth, the built-in 3G connection disconnects and Network Manager is unable to reconnect, leaving the following track in syslog: NetworkManager[1205]: <warn> GSM modem enable failed: (32) Unknown error The only way I'm able to reconnect 3G is by going all the way through rfkill unblock bluetooth rfkill block wwan rfkill unblock wwan sudo service network-manager restart My question to you guys: should I file a bug, or is there any any logical connection I'm missing that makes this a feature? = thanks! workflow

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  • How to log out with a command in a gnome-less environment?

    - by octosquidopus
    I installed various window managers (Awesome, dwm, etc.) from which I am not able to log out back to the login screen (gnome-session) in order to switch to another window manager. I need to reboot to do that, which is a waste of time. Question How can you log out via the terminal? didn't work.. dbus-send --session --type=method_call --print-reply --dest=org.gnome.SessionManager /org/gnome/SessionManager org.gnome.SessionManager.Logout uint32:1 ..neither did this: gnome-session-save --force-logout ..nor that: gnome-session-quit --force-logout they all returned: Failed to call logout: The name org.gnome.SessionManager was not provided by any .service files Is there a quick way to log out back into Gnome's session manager from a non-Gnome desktop manager using a terminal emulator? I know that CTRL+ALT+BACKSPACE can be configured to restart X, but I'm looking for the easiest way to log out.

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  • links for 2011-02-15

    - by Bob Rhubart
    Why the hybrid cloud model is the best approach | Cloud Computing - InfoWorld Although some cloud providers look at the hybrid model as blasphemy, there are strong reasons for them to adopt it, says David Linthicum.  (tags: davidlinthicum cloud) Exadata Part V: Monitoring with Database Control The Oracle Instructor Uwe Hesse shows how "we can use Oracle Enterprise Manager Database Control to monitor an Exadata Database Machine, especially the Storage Servers (Cells). " (tags: oracle exadata) ATG Live Webcast Feb. 24th: Using the EBS 12 SOA Adapter (Oracle E-Business Suite Technology) "This live one-hour webcast will offer a review of the Service Oriented Architecture (SOA) capabilities within E-Business Suite R12 focusing on the E-Business Suite Adapter." (tags: oracle soa) Oracle Forms Migration to ADF - Webinar vom ORACLE Partner PITSS (Oracle Fusion Middleware für den Finanzsektor) "Join Oracle's Grant Ronald and PITSS to see a software architecture comparison of Oracle Forms and ADF and a live step-by-step presentation on how to achieve a successful migration." (tags: oracle adf)

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  • FFmpeg & Installation on phpmyadmin

    - by Vivek
    I am attempting to have an interface in which people can upload music files and listen to them through the site. The biggest problem obviously is that someone who uploads an audio track in mp3 format into Mozilla wouldn't be able to play it back (since MF doesn't support mp3 playback since I'm using jPlayer). I did some research and found out that I could use command line php using FFmpeg to convert the mp3 to ogg or some other supportable format. I believe I understand (a little bit) how command line php works but I was wondering how I could install it onto phpmyadmin on my hosting service? Could anyone link me to a tutorial or care to explain? I tried googling it but I just couldn't find it.

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  • How to print over ssh?

    - by mit
    I have the following configuration: P == U ---------------- W P is a HP Laserjet, connected to U, which is an Ubuntu 10.04 desktop machine with a standard gnome setup from the live cd. I just selected the HP Laserjet in the gnome printer admin and it works, I can print locally. W is a remote windows machine, server 2003, and --- is an untrusted connection. I wonder if I can create an ssh tunnel between U and W, so W can print using U's printer service. Which ports will I need to forward and what kind of printer must I add then on the windows machine?

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  • udev rule gives wrong group ownership

    - by Tirithen
    I have added a udev rule for my Arduino, but the symlink gets the ownership "root root" instead of "root dialout". $ cat /etc/udev/rules.d/47-Arduino.rules SUBSYSTEM=="usb", ATTR{idVendor}=="2341", ATTR{idProduct}=="0001", MODE="0666", SYMLINK+="arduino", GROUP="dialout" $ ls -la /dev/ar* lrwxrwxrwx 1 root root 15 sep 8 11:02 /dev/arduino -> bus/usb/003/007 $ ls -la /dev/bus/usb/003/007 crw-rw-r-- 1 root dialout 189, 262 sep 8 11:12 /dev/bus/usb/003/007 My user is a member of the group "dialout" but I still get "Permission Denied" error when I'm trying to communicate with the device. There are also no problems when I'm using the "default" device "/etc/ttyACM3". $ ls -la /dev/ttyACM3 crw-rw---- 1 root dialout 166, 3 sep 8 11:12 /dev/ttyACM3 I have tried to restart both the udev service and reboot my computer. How can I fix this?

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  • CS, SE, HCI, Information Science, Please recommendation for further education of the former performing art manager seeking career in IT industries? [on hold]

    - by Baek Seungjoo
    IT specialists there J Thank you very much for your collective efforts here, and I got huge help reading your professional comments and advices on each questions I have searched so far! This time, I would like to ask for your practical advices or recommendation on what I am struggling on at this moment. I am currently seeking higher education for my career transition from performing art manager and director to “IT software and/or service development and management specialist”. However, as this field is quite new to me, and there are lots of different work positions, I have no idea which grad major I better pursue in order to get qualification. Of course I know this question could sounds wired as it is kind of personal choice. But my lack of understanding on how IT software companies work in general, your practical and experience-based advice will be great help to me, who spent more than two months of self-research on net. OK. Before my question, here is my plan and history, which are quite different from those currently in IT industry I think… 1) Target Firstly, get career transition into IT service or products companies and get experiences. Eventually, pursue IT entrepreneurship in combination with my arts and cultural production and business expertise. 2) Background Career: performing arts director and manager in theatre-based scale opera and musical Art education in youth BA in literature and Chinese studies (Art & Humanities) MA in Cultural & Creative Industries (Art & Humanities) – dissertation with focus on digital prosumption and the lived experience of the prosumer. (a qualitative research on the agents in the digital world) 2) Personally Huge interest in IT hardware and software, and their trend. Skills to build up, repair, tune PCs -of course this is no more than personal hobby, but shows my interests in this field. 4) Problem Encounter a question “So, what do you think you can contribute practically in this position”. This question turn me down everytime I go through job interviews, and I decided more education in the relevant area. Here are my questions. 1) In terms of work positions in IT software companies, I wonder if I can put the comparison of what “Artists” is to “Arts Manager or Director” is what “Developer” is to “Product Manager”. (Of course, this stereotypical division of Artist-Art Manager is out of sense because the domain overlaps to some extent, and is blurring at least in my field, and they are in different contexts, but just speaking easily.) Normally, artist comes with special arts educations, and they live in their own world of artistic inspiration and creation, and they feel alive in practice and on stages. Meanwhile, from the point of staging and managing productions, the role of art manager is critical as well. Our role cares how the production appeals to the audience in effective way, how to make profit and future sustainable management through that, how to set up future strategy in consideration of the external conditions such as political and social circumstances, audience trend and level, other production trends from on-going and historical perspectives, how and what the production make voice to the society from political, economic, humanitarian stances. So, we need keen eyes on economic, political, and societal environment, have to understand human-being and their desires, must know how to make presentation and attract investors, must have sense in managing and fighting over the limited financial resource, how to extend networking and so on. It is common that the two agents create productions in collaboration (normally not in that ideal way but in conflict and fight though J ). So, we need to know each other’s expertise to some extent, for better production. What are the work positions in IT software industries equivalent to the role of “art manager” in performing arts? From my view, considering developers come with special education in the world of computer science, software engineering, or others (self-education sometimes), and they express themselves with the arts of coding, computer languages on the black screen, and make sort of their artistic production online to the audience, I guess there might be someone who collaborate with developers in creating, managing, and launching IT services or products. 2) Which education among CS, SE, HCI, Information Science, is needed for those seeking such work position? Especially for person like me. (At this moment, Information Science has the highest possibility to get in, since I lack Calculus and Math in undergrad educaiton. But please let me know irrespective of this concern, I think there are ways to back it up if CS or SE education needed in my case) 3) Which field between Information Science and HCI can be more practical background regarding job hungting? And which of them have more demands in job market? AS I checked, HCI is more close to CS than IS in its focus of study area. Thank you very much for your patience reading such a long inquiry, and I appreciate to your efforts in advance. Have a nice day in this beautiful summer.

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  • 6 Ways To Secure Your Dropbox Account

    - by Chris Hoffman
    Dropbox is a hugely popular cloud storage service beloved by many. Unfortunately, it’s had a history of security problems, ranging from compromised accounts to once allowing access to every Dropbox account without requiring a password for several hours. If you’re using Dropbox, there are a variety of ways you can secure your account against unauthorized access and protect your files even if someone does gain access to your account. Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • Openx api Advertiser statistics call [migrated]

    - by Sameer
    I am trying to write a jsp application which will establish the xmlrpc connection with openxapi and return the values. I am using openxapi v1 Here I get the dates through a datepicker and then convert to date format: `String dateStr = request.getParameter("datum1"); SimpleDateFormat formater = new SimpleDateFormat("dd-MM-yyyy"); Date result1 = formater.parse(dateStr); String dateStr2 = request.getParameter("datum2"); SimpleDateFormat formater2 = new SimpleDateFormat("dd-MM-yyyy"); Date result2 = formater2.parse(dateStr2);` Then I call the service provided by openxapi (Advertiser Daily Statistics) (sessionID, advertiserID, from date, to date) Object[] objects1=(Object[])client.execute("advertiserDailyStatistics", new Object[]{sessionId,3,result1,result2});

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  • How do I set up XDMCP access via GDM?

    - by np_hard
    I am a newbie to ubuntu linux, and want to setup xdmcp access, so i can access it from my windows box using xming. part of it is learning exercise also, since i know i could use vnc to directly connect to ubuntu. I modified the gdm's custom.conf file like this [xdmcp] Enable=true but when i launch xlaunch, i see a blank screen, further diagnosing with wireshark, i got that the udp port 177 on the linux box is unreachable so i disabled the firewall on linux box, but still same result. I checked with nmap and there is no service listening on UDP 177 port, the gdnsetup on natty is quite different from the older version, where setting up xdmcp was in UI

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  • Unable to connect via Mobile Broadband - But its detected - 12.10

    - by Rexford
    Previously (on ubuntu 12.04), i will just connect my 3G mobile broadband modem, and will start browsing after enabling it and going through the setup process. However, on the 12.10, I'm able to setup my connection, but it doesn't connect to the internet. All settings are okay. I've tried two different network providers in Ghana, still, i'm not able to connect. At times, i'm notified that, its connected to the "home network" of the service provider, but disconnects in less than 10 seconds. Is it supposed to be a bug? I've been reading about the wvdial, but I'm wondering something that used to be possible by "default" in Ubuntu should now be "configured" via a software. Help!

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  • Should I limit my type name suffix vocabulary when using OOP?

    - by Den
    My co-workers tend to think that it is better to limit non-domain type suffixes to a small fixed set of OOP-pattern inspired words, e.g.: *Service *Repository *Factory *Manager *Provider I believe there is no reason to not extend that set with more names, e.g. (some "translation" to the previous vocabulary is given in brackets): *Distributor (= *DistributionManager or *SendingService) *Generator *Browser (= *ReadonlyRepositoryService) *Processor *Manipulator (= *StateMachineManager) *Enricher (= *EnrichmentService) (*) denotes some domain word, e.g. "Order", "Student", "Item" etc. The domain is probably not complex enough to use specialized approaches such as DDD which could drive the naming.

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  • udev rule group ownership not working

    - by Tirithen
    I have added a udev rule for my Arduino, but the symlink gets the ownership "root root" instead of "root dialout". $ cat /etc/udev/rules.d/47-Arduino.rules SUBSYSTEM=="usb", ATTR{idVendor}=="2341", ATTR{idProduct}=="0001", MODE="0666", SYMLINK+="arduino", GROUP="dialout" $ ls -la /dev/ar* lrwxrwxrwx 1 root root 15 sep 8 11:02 /dev/arduino -> bus/usb/003/007 $ ls -la /dev/bus/usb/003/007 crw-rw-r-- 1 root dialout 189, 262 sep 8 11:12 /dev/bus/usb/003/007 My user is a member of the group "dialout" but I still get permission denied error when I'm trying to communicate with the device. There are no problems when I'm using the "default" device "/etc/ttyACM3". $ ls -la /dev/ttyACM3 crw-rw---- 1 root dialout 166, 3 sep 8 11:12 /dev/ttyACM3 I have tried to restart both the udev service and reboot my computer. How can I fix this?

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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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