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• DHCPv6: Provide IPv6 information in your local network

  Even though IPv6 might not be that important within your local network it might be good to get yourself into shape, and be able to provide some details of your infrastructure automatically to your network clients. This is the second article in a series on IPv6 configuration: Configure IPv6 on your Linux system DHCPv6: Provide IPv6 information in your local network Enabling DNS for IPv6 infrastructure Accessing your web server via IPv6 Piece of advice: This is based on my findings on the internet while reading other people's helpful articles and going through a couple of man-pages on my local system. IPv6 addresses for everyone (in your network) Okay, after setting up the configuration of your local system, it might be interesting to enable all your machines in your network to use IPv6. There are two options to solve this kind of requirement... Either you're busy like a bee and you go around to configure each and every system manually, or you're more the lazy and effective type of network administrator and you prefer to work with Dynamic Host Configuration Protocol (DHCP). Obviously, I'm of the second type. Enabling dynamic IPv6 address assignments can be done with a new or an existing instance of a DHCPd. In case of Ubuntu-based installation this might be isc-dhcp-server. The isc-dhcp-server allows address pooling for IP and IPv6 within the same package, you just have to run to independent daemons for each protocol version. First, check whether isc-dhcp-server is already installed and maybe running your machine like so: $ service isc-dhcp-server6 status In case, that the service is unknown, you have to install it like so: $ sudo apt-get install isc-dhcp-server Please bear in mind that there is no designated installation package for IPv6. Okay, next you have to create a separate configuration file for IPv6 address pooling and network parameters called /etc/dhcp/dhcpd6.conf. This file is not automatically provided by the package, compared to IPv4. Again, use your favourite editor and put the following lines: $ sudo nano /etc/dhcp/dhcpd6.conf authoritative;default-lease-time 14400; max-lease-time 86400;log-facility local7;subnet6 2001:db8:bad:a55::/64 {    option dhcp6.name-servers 2001:4860:4860::8888, 2001:4860:4860::8844;    option dhcp6.domain-search "ios.mu";    range6 2001:db8:bad:a55::100 2001:db8:bad:a55::199;    range6 2001:db8:bad:a55::/64 temporary;} Next, save the file and start the daemon as a foreground process to see whether it is going to listen to requests or not, like so: $ sudo /usr/sbin/dhcpd -6 -d -cf /etc/dhcp/dhcpd6.conf eth0 The parameters are explained quickly as -6 we want to run as a DHCPv6 server, -d we are sending log messages to the standard error descriptor (so you should monitor your /var/log/syslog file, too), and we explicitely want to use our newly created configuration file (-cf). You might also use the command switch -t to test the configuration file prior to running the server. In my case, I ended up with a couple of complaints by the server, especially reporting that the necessary lease file wouldn't exist. So, ensure that the lease file for your IPv6 address assignments is present: $ sudo touch /var/lib/dhcp/dhcpd6.leases$ sudo chown dhcpd:dhcpd /var/lib/dhcp/dhcpd6.leases Now, you should be good to go. Stop your foreground process and try to run the DHCPv6 server as a service on your system: $ sudo service isc-dhcp-server6 startisc-dhcp-server6 start/running, process 15883 Check your log file /var/log/syslog for any kind of problems. Refer to the man-pages of isc-dhcp-server and you might check out Chapter 22.6 of Peter Bieringer's IPv6 Howto. The instructions regarding DHCPv6 on the Ubuntu Wiki are not as complete as expected and it might not be as helpful as this article or Peter's HOWTO. But see for yourself. Does the client get an IPv6 address? Running a DHCPv6 server on your local network surely comes in handy but it has to work properly. The following paragraphs describe briefly how to check the IPv6 configuration of your clients, Linux - ifconfig or ip command First, you have enable IPv6 on your Linux by specifying the necessary directives in the /etc/network/interfaces file, like so: $ sudo nano /etc/network/interfaces iface eth1 inet6 dhcp Note: Your network device might be eth0 - please don't just copy my configuration lines. Then, either restart your network subsystem, or enable the device manually using the dhclient command with IPv6 switch, like so: $ sudo dhclient -6 You would either use the ifconfig or (if installed) the ip command to check the configuration of your network device like so: $ sudo ifconfig eth1eth1      Link encap:Ethernet  HWaddr 00:1d:09:5d:8d:98            inet addr:192.168.160.147  Bcast:192.168.160.255  Mask:255.255.255.0          inet6 addr: 2001:db8:bad:a55::193/64 Scope:Global          inet6 addr: fe80::21d:9ff:fe5d:8d98/64 Scope:Link          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1 Looks good, the client has an IPv6 assignment. Now, let's see whether DNS information has been provided, too. $ less /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTENnameserver 2001:4860:4860::8888nameserver 2001:4860:4860::8844nameserver 192.168.1.2nameserver 127.0.1.1search ios.mu Nicely done. Windows - netsh Per description on TechNet the netsh is defined as following: "Netsh is a command-line scripting utility that allows you to, either locally or remotely, display or modify the network configuration of a computer that is currently running. Netsh also provides a scripting feature that allows you to run a group of commands in batch mode against a specified computer. Netsh can also save a configuration script in a text file for archival purposes or to help you configure other servers." And even though TechNet states that it applies to Windows Server (only), it is also available on Windows client operating systems, like Vista, Windows 7 and Windows 8. In order to get or even set information related to IPv6 protocol, we have to switch the netsh interface context prior to our queries. Open a command prompt in Windows and run the following statements: C:\Users\joki>netshnetsh>interface ipv6netsh interface ipv6>show interfaces Select the device index from the Idx column to get more details about the IPv6 address and DNS server information (here: I'm going to use my WiFi device with device index 11), like so: netsh interface ipv6>show address 11 Okay, address information has been provided. Now, let's check the details about DNS and resolving host names: netsh interface ipv6> show dnsservers 11 Okay, that looks good already. Our Windows client has a valid IPv6 address lease with lifetime information and details about the configured DNS servers. Talking about DNS server... Your clients should be able to connect to your network servers via IPv6 using hostnames instead of IPv6 addresses. Please read on about how to enable a local named with IPv6.

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• OS Analytics - Deep Dive Into Your OS

  - by Eran_Steiner

  Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. We will have a call to discuss this blog - please join us!Date: Thursday, November 1, 2012Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833067&UID=1512092402&PW=NY2JhMmFjMmFh&RT=MiMxMQ%3D%3D2. If requested, enter your name and email address.3. If a password is required, enter the meeting password: oracle1234. Click "Join". To join the teleconference:Call-in toll-free number:       1-866-682-4770  (US/Canada)      Other countries:                https://oracle.intercallonline.com/portlets/scheduling/viewNumbers/viewNumber.do?ownerNumber=5931260&audioType=RP&viewGa=true&ga=ONConference Code:       7629343#Security code:            7777# Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data View Solaris services status details Drill down into a process details View the busiest zones if applicable Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. On Solaris machines with zones, you get an extra level of tabs, allowing you to get more information on the different zones: This is a good way to see the busiest zones. For example, one zone may not take a lot of CPU but it can consume a lot of memory, or perhaps network bandwidth. To see the detailed Analytics for each of the zones, simply click each of the zones in the tree and go to its Analytics tab. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. Next, if you view a Solaris machine, you will have a "Services" tab: By default, all services will be displayed, but you can choose to display only certain states, for example, those in maintenance or the degraded ones. You can highlight a service and choose to view the details, where you can see the Dependencies, Dependents and also the location of the service log file (not shown in the picture as you need to scroll down to see the log file). The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect On Solaris, the location is /opt/SUNWxvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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• General monitoring for SQL Server Analysis Services using Performance Monitor

  - by Testas

  A recent customer engagement required a setup of a monitoring solution for SSAS, due to the time restrictions placed upon this, native Windows Performance Monitor (Perfmon) and SQL Server Profiler Monitoring Tools was used as using a third party tool would have meant the customer providing an additional monitoring server that was not available.I wanted to outline the performance monitoring counters that was used to monitor the system on which SSAS was running. Due to the slow query performance that was occurring during certain scenarios, perfmon was used to establish if any pressure was being placed on the Disk, CPU or Memory subsystem when concurrent connections access the same query, and Profiler to pinpoint how the query was being managed within SSAS, profiler I will leave for another blogThis guide is not designed to provide a definitive list of what should be used when monitoring SSAS, different situations may require the addition or removal of counters as presented by the situation. However I hope that it serves as a good basis for starting your monitoring of SSAS. I would also like to acknowledge Chris Webb’s awesome chapters from “Expert Cube Development” that also helped shape my monitoring strategy:http://cwebbbi.spaces.live.com/blog/cns!7B84B0F2C239489A!6657.entrySimulating ConnectionsTo simulate the additional connections to the SSAS server whilst monitoring, I used ascmd to simulate multiple connections to the typical and worse performing queries that were identified by the customer. A similar sript can be downloaded from codeplex at http://www.codeplex.com/SQLSrvAnalysisSrvcs.     File name: ASCMD_StressTestingScripts.zip. Performance MonitorWithin performance monitor,  a counter log was created that contained the list of counters below. The important point to note when running the counter log is that the RUN AS property within the counter log properties should be changed to an account that has rights to the SSAS instance when monitoring MSAS counters. Failure to do so means that the counter log runs under the system account, no errors or warning are given while running the counter log, and it is not until you need to view the MSAS counters that they will not be displayed if run under the default account that has no right to SSAS. If your connection simulation takes hours, this could prove quite frustrating if not done beforehand JThe counters used……  Object Counter Instance Justification System Processor Queue legnth N/A Indicates how many threads are waiting for execution against the processor. If this counter is consistently higher than around 5 when processor utilization approaches 100%, then this is a good indication that there is more work (active threads) available (ready for execution) than the machine's processors are able to handle. System Context Switches/sec N/A Measures how frequently the processor has to switch from user- to kernel-mode to handle a request from a thread running in user mode. The heavier the workload running on your machine, the higher this counter will generally be, but over long term the value of this counter should remain fairly constant. If this counter suddenly starts increasing however, it may be an indicating of a malfunctioning device, especially if the Processor\Interrupts/sec\(_Total) counter on your machine shows a similar unexplained increase Process % Processor Time sqlservr Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process % Processor Time msmdsrv Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process Working Set sqlservr If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Process Working Set msmdsrv If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Processor % Processor Time _Total and individual cores measures the total utilization of your processor by all running processes. If multi-proc then be mindful only an average is provided Processor % Privileged Time _Total To see how the OS is handling basic IO requests. If kernel mode utilization is high, your machine is likely underpowered as it's too busy handling basic OS housekeeping functions to be able to effectively run other applications. Processor % User Time _Total To see how the applications is interacting from a processor perspective, a high percentage utilisation determine that the server is dealing with too many apps and may require increasing thje hardware or scaling out Processor Interrupts/sec _Total  The average rate, in incidents per second, at which the processor received and serviced hardware interrupts. Shoulr be consistant over time but a sudden unexplained increase could indicate a device malfunction which can be confirmed using the System\Context Switches/sec counter Memory Pages/sec N/A Indicates the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays, this is the primary counter to watch for indication of possible insufficient RAM to meet your server's needs. A good idea here is to configure a perfmon alert that triggers when the number of pages per second exceeds 50 per paging disk on your system. May also want to see the configuration of the page file on the Server Memory Available Mbytes N/A is the amount of physical memory, in bytes, available to processes running on the computer. if this counter is greater than 10% of the actual RAM in your machine then you probably have more than enough RAM. monitor it regularly to see if any downward trend develops, and set an alert to trigger if it drops below 2% of the installed RAM. Physical Disk Disk Transfers/sec for each physical disk If it goes above 10 disk I/Os per second then you've got poor response time for your disk. Physical Disk Idle Time _total If Disk Transfers/sec is above  25 disk I/Os per second use this counter. which measures the percent time that your hard disk is idle during the measurement interval, and if you see this counter fall below 20% then you've likely got read/write requests queuing up for your disk which is unable to service these requests in a timely fashion. Physical Disk Disk queue legnth For the OLAP and SQL physical disk A value that is consistently less than 2 means that the disk system is handling the IO requests against the physical disk Network Interface Bytes Total/sec For the NIC Should be monitored over a period of time to see if there is anb increase/decrease in network utilisation Network Interface Current Bandwidth For the NIC is an estimate of the current bandwidth of the network interface in bits per second (BPS). MSAS 2005: Memory Memory Limit High KB N/A Shows (as a percentage) the high memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Limit Low KB N/A Shows (as a percentage) the low memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Usage KB N/A Displays the memory usage of the server process. MSAS 2005: Memory File Store KB N/A Displays the amount of memory that is reserved for the Cache. Note if total memory limit in the msmdsrv.ini is set to 0, no memory is reserved for the cache MSAS 2005: Storage Engine Query Queries from Cache Direct / sec N/A Displays the rate of queries answered from the cache directly MSAS 2005: Storage Engine Query Queries from Cache Filtered / Sec N/A Displays the Rate of queries answered by filtering existing cache entry. MSAS 2005: Storage Engine Query Queries from File / Sec N/A Displays the Rate of queries answered from files. MSAS 2005: Storage Engine Query Average time /query N/A Displays the average time of a query MSAS 2005: Connection Current connections N/A Displays the number of connections against the SSAS instance MSAS 2005: Connection Requests / sec N/A Displays the rate of query requests per second MSAS 2005: Locks Current Lock Waits N/A Displays thhe number of connections waiting on a lock MSAS 2005: Threads Query Pool job queue Length N/A The number of queries in the job queue MSAS 2005:Proc Aggregations Temp file bytes written/sec N/A Shows the number of bytes of data processed in a temporary file MSAS 2005:Proc Aggregations Temp file rows written/sec N/A Shows the number of bytes of data processed in a temporary file 

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• Exchange 2003-Exchange 2010 post migration GAL/OAB problem

  - by user68726

  I am very new to Exchange so forgive my newbie-ness. I've exhausted Google trying to find a way to solve my problem so I'm hoping some of you gurus can shed some light on my next steps. Please forgive my bungling around through this. The problem I cannot download/update the Global Address List (GAL) and Offline Address Book (OAB) on my Outlook 2010 clients. I get: Task 'emailaddress' reported error (0x8004010F) : 'The operation failed. An object cannot be found.' ---- error. I'm using cached exchange mode, which if I turn off Outlook hangs completely from the moment I start it up. (Note I've replaced my actual email address with 'emailaddress') Background information I migrated mailboxes, public store, etc. from a Small Business Server 2003 with Exchange 2003 box to a Server 2008 R2 with Exchange 2010 based primarily on an experts exchange how to article. The exchange server is up and running as an internet facing exchange server with all of the roles necessary to send and receive mail and in that capacity is working fine. I "thought" I had successfully migrated everything from the SBS03 box, and due to huge amounts of errors in everything from AD to the Exchange install itself I removed the reference to the SBS03 server in adsiedit. I've still got access to the old SBS03 box, but as I said the number of errors in everything is preventing even the uninstall of Exchange (or the starting of the Exchange Information Store service), so I'm quite content to leave that box completely out of the picture while trying to solve my problem. After research I discovered this is most likely because I failed to run the “update-globaladdresslist” (or get / update) command from the Exchange shell before I removed the Exchange 2003 server from adsiedit (and the network). If I run the command now it gives me: WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/Offline Address Book - first administrative group" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/Schedule+ Free Busy Information – first administrative group" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/ContainernameArchive" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/ContainernameContacts" is invalid and couldn't be updated. (Note that I’ve replaced my domain with “domainname.com” and my organization name with “containername”) What I’ve tried I don’t want to use the old OAB, or GAL, I don’t care about either, our GAL and distribution lists needed to be organized anyway, so at this point I really just want to get rid of the old reference to the “first administrative group” and move on. I’ve tried to create a new GAL and tell Exchange 2010 to use that GAL instead of the old GAL, but I'm obviously missing some of the commands or something dumb I need to do to start over with a blank slate/GAL/OAB. I'm very tempted to completely delete the entire "first administrative group" tree from adsiedit and see if that gets rid of the ridiculous reference that no longer exists but I dont want to break something else. Commands run to try to create a new GAL and tell exch10 to use that GAL: New-globaladdresslist –name NAMEOFNEWGAL Set-globaladdresslist GUID –name NAMEOFNEWGAL This did nothing for me except now when I run get-globaladdresslist or with the | FL pipe I see two GALs listed, the “default global address list” and the “NAMEOFNEWGAL” that I created. After a little more research this morning it looks like you can't change/delete/remove the default address list, and the only way to do what I'm trying to do would be to maybe remove the default address list via adsiedit and recreate with a command something like new-GlobalAddressList -Name "Default Global Address List" -IncludedRecipients AllRecipients. This would be acceptable but I've searched and searched and can't find instructions or a breakdown of where exactly the default GAL lives in AD, and if I'd have to remove multiple child references/records. ** Of interest** I'm getting an event ID 9337 in my application log OALGen did not find any recipients in address list ‘\Global Address List. This offline address list will not be generated. -\NAMEOFMYOAB --------- on my Exchange 2010 box, which pretty much to me seems to confirm my suspicion that the empty GAL/OAB is what's causing the Outlook client 0x8004010F error. Help please!

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• Learning content for MCSDs: Web Applications and Windows Store Apps using HTML5

  Recently, I started again to learn for various Microsoft certifications. First candidate on my way to MSCD: Web Applications is the Exam 70-480: Programming in HTML5 with JavaScript and CSS3. Motivation to go for a Microsoft exam I guess, this is quite personal but let me briefly describe my intentions to go that exam. First, I'm doing web development since the 1990's. Working with HTML, CSS and Javascript is happening almost daily in my workspace. And honestly, I do not only do 'pure' web development but already integrated several HTML/CSS/Javascript frontend UIs into an existing desktop application (written in Visual FoxPro) inclusive two-way communication and data exchange. Hm, might be an interesting topic for another blog article here... Second, this exam has a very interesting aspect which is listed at the bottom of the exam's details: Credit Toward Certification When you pass Exam 70-480: Programming in HTML5 with JavaScript and CSS3, you complete the requirements for the following certification(s): Programming in HTML5 with JavaScript and CSS3 Specialist Exam 70-480: Programming in HTML5 with JavaScript and CSS3: counts as credit toward the following certification(s): MCSD: Web Applications MCSD: Windows Store Apps using HTML5 So, passing one single exam will earn you specialist certification straight-forward, and opens the path to higher levels of certifications. Preparations and learning path Well, due to a newsletter from Microsoft Learning (MSL) I caught interest in picking up the circumstances and learning materials for this particular exam. As of writing this article there is a promotional / voucher code available which enables you to register for this exam for free! Simply register yourself with or log into your existing account at Prometric, choose the exam for a testing facility near to you and enter the voucher code HTMLJMP (available through 31.03.2013 or while supplies last). Hurry up, there are restrictions... As stated above, I'm already very familiar with web development and the programming flavours involved into this. But of course, it is always good to freshen up your knowledge and reflect on yourself. Microsoft is putting a lot of effort to attract any kind of developers into the 'App Development'. Whether it is for the Windows 8 Store or the Windows Phone 8 Store, doesn't really matter. They simply need more apps. This demand for skilled developers also comes with a nice side-effect: Lots and lots of material to study. During the first couple of hours, I could easily gather high quality preparation material - again for free! Following is just a small list of starting points. If you have more resources, please drop me a message in the comment section, and I'll be glad to update this article accordingly. Developing HTML5 Apps Jump Start This is an accelerated jump start video course on development of HTML5 Apps for Windows 8. There are six modules that are split into two video sessions per module. Very informative and intense course material. This is packed stuff taken from an official preparation course for exam 70-480. Developing Windows Store Apps with HTML5 Jump Start Again, an accelerated preparation video course on Windows 8 Apps. There are six modules with two video sessions each which will catapult you to your exam. This is also related to preps for exam 70-481. Programming Windows 8 Apps with HTML, CSS, and JavaScript Kraig Brockschmidt delves into the ups and downs of Windows 8 App development over 800+ pages. Great eBook to read, study, and to practice the samples - best of all, it's for free. codeSHOW() This is a Windows 8 HTML/JS project with the express goal of demonstrating simple development concepts for the Windows 8 platform. Code, code and more code... absolutely great stuff to study and practice. Microsoft Virtual Academy I already wrote about the MVA in a previous article. Well, if you haven't registered yourself yet, now is the time. The list is not complete for sure, but this might keep you busy for at least one or even two weeks to go through the material. Please don't hesitate to add more resources in the comment section. Right now, I'm already through all videos once, and digging my way through chapter 4 of Kraig's book. Additional material - Pluralsight Apart from those free online resources, I also following some courses from the excellent library of Pluralsight. They already have their own section for Windows 8 development, but of course, you get companion material about HTML5, CSS and Javascript in other sections, too. Introduction to Building Windows 8 Applications Building Windows 8 Applications with JavaScript and HTML Selling Windows 8 Apps HTML5 Fundamentals Using HTML5 and CSS3 HTML5 Advanced Topics CSS3 etc... Interesting to see that Michael Palermo provides his course material on multiple platforms. Fantastic! You might also pay a visit to his personal blog. Hm, it just came to my mind that Aaron Skonnard of Pluralsight publishes so-called '24 hours Learning Paths' based on courses available in the course library. Would be interested to see a combination for Windows 8 App development using HTML5, CSS3 and Javascript in the future. Recommended workspace environment Well, you might have guessed it but this requires Windows 8, Visual Studio 2012 Express or another flavour, and a valid Developers License. Due to an MSDN subscription I working on VS 2012 Premium with some additional tools by Telerik. Honestly, the fastest way to get you up and running for Windows 8 App development is the source code archive of codeSHOW(). It does not only give you all source code in general but contains a couple of SDKs like Bing Maps, Microsoft Advertising, Live ID, and Telerik Windows 8 controls... for free! Hint: Get the Windows Phone 8 SDK as well. Don't worry, while you are studying the material for Windows 8 you will be able to leverage from this knowledge to development for the phone platform, too. It takes roughly one to two hours to get your workspace and learning environment, at least this was my time frame due to slow internet connection and an aged spare machine. ;-) Oh, before I forget to mention it, as soon as you're done, go quickly to the Windows Store and search for ClassBrowserPlus. You might not need it ad hoc for your development using HTML5, CSS and Javascript but I think that it is a great developer's utility that enables you to view the properties, methods and events (along with help text) for all Windows 8 classes. It's always good to look behind the scenes and to explore how it is made. Idea: Start/join a learning group The way you learn new things or intensify your knowledge in a certain technology is completely up to your personal preference. Back in my days at the university, we used to meet once or twice a week in a small quiet room to exchange our progress, questions and problems we ran into. In general, I recommend to any software craftsman to lift your butt and get out to exchange with other developers. Personally, I like this approach, as it gives you new points of view and an insight into others' own experience with certain techniques and how they managed to solve tricky issues. Just keep it relaxed and not too formal after all, and you might a have a good time away from your dull office desk. Give your machine a break, too.

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• Service Broker, not ETL

  - by jamiet

  I have been very quiet on this blog of late and one reason for that is I have been very busy on a client project that I would like to talk about a little here. The client that I have been working for has a website that runs on a distributed architecture utilising a messaging infrastructure for communication between different endpoints. My brief was to build a system that could consume these messages and produce analytical information in near-real-time. More specifically I basically had to deliver a data warehouse however it was the real-time aspect of the project that really intrigued me. This real-time requirement meant that using an Extract transformation, Load (ETL) tool was out of the question and so I had no choice but to write T-SQL code (i.e. stored-procedures) to process the incoming messages and load the data into the data warehouse. This concerned me though – I had no way to control the rate at which data would arrive into the system yet we were going to have end-users querying the system at the same time that those messages were arriving; the potential for contention in such a scenario was pretty high and and was something I wanted to minimise as much as possible. Moreover I did not want the processing of data inside the data warehouse to have any impact on the customer-facing website. As you have probably guessed from the title of this blog post this is where Service Broker stepped in! For those that have not heard of it Service Broker is a queuing technology that has been built into SQL Server since SQL Server 2005. It provides a number of features however the one that was of interest to me was the fact that it facilitates asynchronous data processing which, in layman’s terms, means the ability to process some data without requiring the system that supplied the data having to wait for the response. That was a crucial feature because on this project the customer-facing website (in effect an OLTP system) would be calling one of our stored procedures with each message – we did not want to cause the OLTP system to wait on us every time we processed one of those messages. This asynchronous nature also helps to alleviate the contention problem because the asynchronous processing activity is handled just like any other task in the database engine and hence can wait on another task (such as an end-user query). Service Broker it was then! The stored procedure called by the OLTP system would simply put the message onto a queue and we would use a feature called activation to pick each message off the queue in turn and process it into the warehouse. At the time of writing the system is not yet up to full capacity but so far everything seems to be working OK (touch wood) and crucially our users are seeing data in near-real-time. By near-real-time I am talking about latencies of a few minutes at most and to someone like me who is used to building systems that have overnight latencies that is a huge step forward! So then, am I advocating that you all go out and dump your ETL tools? Of course not, no! What this project has taught me though is that in certain scenarios there may be better ways to implement a data warehouse system then the traditional “load data in overnight” approach that we are all used to. Moreover I have really enjoyed getting to grips with a new technology and even if you don’t want to use Service Broker you might want to consider asynchronous messaging architectures for your BI/data warehousing solutions in the future. This has been a very high level overview of my use of Service Broker and I have deliberately left out much of the minutiae of what has been a very challenging implementation. Nonetheless I hope I have caused you to reflect upon your own approaches to BI and question whether other approaches may be more tenable. All comments and questions gratefully received! Lastly, if you have never used Service Broker before and want to kick the tyres I have provided below a very simple “Service Broker Hello World” script that will create all of the objects required to facilitate Service Broker communications and then send the message “Hello World” from one place to anther! This doesn’t represent a “proper” implementation per se because it doesn’t close down down conversation objects (which you should always do in a real-world scenario) but its enough to demonstrate the capabilities! @Jamiet ----------------------------------------------------------------------------------------------- /*This is a basic Service Broker Hello World app. Have fun! -Jamie */ USE MASTER GO CREATE DATABASE SBTest GO --Turn Service Broker on! ALTER DATABASE SBTest SET ENABLE_BROKER GO USE SBTest GO -- 1) we need to create a message type. Note that our message type is -- very simple and allowed any type of content CREATE MESSAGE TYPE HelloMessage VALIDATION = NONE GO -- 2) Once the message type has been created, we need to create a contract -- that specifies who can send what types of messages CREATE CONTRACT HelloContract (HelloMessage SENT BY INITIATOR) GO --We can query the metadata of the objects we just created SELECT * FROM   sys.service_message_types WHERE name = 'HelloMessage'; SELECT * FROM   sys.service_contracts WHERE name = 'HelloContract'; SELECT * FROM   sys.service_contract_message_usages WHERE  service_contract_id IN (SELECT service_contract_id FROM sys.service_contracts WHERE name = 'HelloContract') AND        message_type_id IN (SELECT message_type_id FROM sys.service_message_types WHERE name = 'HelloMessage'); -- 3) The communication is between two endpoints. Thus, we need two queues to -- hold messages CREATE QUEUE SenderQueue CREATE QUEUE ReceiverQueue GO --more querying metatda SELECT * FROM sys.service_queues WHERE name IN ('SenderQueue','ReceiverQueue'); --we can also select from the queues as if they were tables SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   -- 4) Create the required services and bind them to be above created queues CREATE SERVICE Sender   ON QUEUE SenderQueue CREATE SERVICE Receiver   ON QUEUE ReceiverQueue (HelloContract) GO --more querying metadata SELECT * FROM sys.services WHERE name IN ('Receiver','Sender'); -- 5) At this point, we can begin the conversation between the two services by -- sending messages DECLARE @conversationHandle UNIQUEIDENTIFIER DECLARE @message NVARCHAR(100) BEGIN   BEGIN TRANSACTION;   BEGIN DIALOG @conversationHandle         FROM SERVICE Sender         TO SERVICE 'Receiver'         ON CONTRACT HelloContract WITH ENCRYPTION=OFF   -- Send a message on the conversation   SET @message = N'Hello, World';   SEND  ON CONVERSATION @conversationHandle         MESSAGE TYPE HelloMessage (@message)   COMMIT TRANSACTION END GO --check contents of queues SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   GO -- Receive a message from the queue RECEIVE CONVERT(NVARCHAR(MAX), message_body) AS MESSAGE FROM ReceiverQueue GO --If no messages were received and/or you can't see anything on the queues you may wish to check the following for clues: SELECT * FROM sys.transmission_queue -- Cleanup DROP SERVICE Sender DROP SERVICE Receiver DROP QUEUE SenderQueue DROP QUEUE ReceiverQueue DROP CONTRACT HelloContract DROP MESSAGE TYPE HelloMessage GO USE MASTER GO DROP DATABASE SBTest GO

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• No root file system is defined error after installation

  - by LearnCode

  I installed ubuntu through Wubi and once i rebooted I get no root file system defined error. here's the output of the boot_info_script.Could anyone point me out where the error is. Boot Info Script 0.60 from 17 May 2011 ============================= Boot Info Summary: =============================== => Windows is installed in the MBR of /dev/sda. => Windows is installed in the MBR of /dev/sdb. sda1: __________________________________________________________________________ File system: ntfs Boot sector type: Windows Vista/7 Boot sector info: No errors found in the Boot Parameter Block. Operating System: Windows 7 Boot files: /bootmgr /Boot/BCD /Windows/System32/winload.exe /ntldr /ntdetect.com /wubildr /ubuntu/winboot/wubildr /wubildr.mbr /ubuntu/winboot/wubildr.mbr /ubuntu/disks/root.disk /ubuntu/disks/swap.disk sda1/Wubi: _____________________________________________________________________ File system: Boot sector type: Unknown Boot sector info: Mounting failed: mount: unknown filesystem type '' sda2: __________________________________________________________________________ File system: vfat Boot sector type: Unknown Boot sector info: No errors found in the Boot Parameter Block. Operating System: Boot files: /boot.ini /ntldr /NTDETECT.COM sdb1: __________________________________________________________________________ File system: ntfs Boot sector type: Windows Vista/7 Boot sector info: No errors found in the Boot Parameter Block. Operating System: Boot files: ============================ Drive/Partition Info: ============================= Drive: sda _____________________________________________________________________ Disk /dev/sda: 160.0 GB, 160041885696 bytes 240 heads, 63 sectors/track, 20673 cylinders, total 312581808 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes Partition Boot Start Sector End Sector # of Sectors Id System /dev/sda1 * 63 301,250,879 301,250,817 7 NTFS / exFAT / HPFS /dev/sda2 301,250,943 312,575,759 11,324,817 c W95 FAT32 (LBA) GUID Partition Table detected, but does not seem to be used. Partition Start Sector End Sector # of Sectors System /dev/sda1 323,465,741,313,502,988275,962,973,585-323,465,465,350,529,402 - /dev/sda2 242,728,591,638,290,720578,721,383,108,845,578335,992,791,470,554,859 - /dev/sda3 1,827,498,311,425,204,2562,091,935,274,843,009,907264,436,963,417,805,652 - /dev/sda4 579,711,218,081,401,3572,006,665,459,744,645,1521,426,954,241,663,243,796 - /dev/sda11 270,286,346,402,038,1183,786,543,326,404,525,9543,516,256,980,002,487,837 - /dev/sda12 4,179,681,002,230,769,6684,179,389,374,010,033,387-291,628,220,736,280 - /dev/sda13 232,556,480,979,456,1311,160,152,593,793,119,235927,596,112,813,663,105 - /dev/sda14 98,342,784,050,266,9183,691,264,578,843,725,1953,592,921,794,793,458,278 - /dev/sda15 2,307,845,219,957,882,4961,850,841,032,955,276,350-457,004,187,002,606,145 - /dev/sda16 512,592,046,878,946,497368,458,231,024,779,444-144,133,815,854,167,052 - /dev/sda17 2,504,135,232,870,384,3923,665,087,872,719,320,8291,160,952,639,848,936,438 - /dev/sda18 3,783,181,605,270,691,304122,034,509,624,708,942-3,661,147,095,645,982,361 - /dev/sda19 3,519,661,520,275,829,5122,376,243,094,723,723,587-1,143,418,425,552,105,924 - /dev/sda20 3,867,920,076,859,0744,494,691,111,933,625,1044,490,823,191,856,766,031 - /dev/sda21 1,500,144,061,909,253,7612,511,182,033,846,676,3401,011,037,971,937,422,580 - /dev/sda22 13,035,625,499,900,0062,360,168,613,941,394,9472,347,132,988,441,494,942 - /dev/sda23 4,228,978,682,068,599,48813,159,423,631,648,263-4,215,819,258,436,951,224 - /dev/sda24 3,695,955,742,872,046,9084,561,928,726,501,845,776865,972,983,629,798,869 - /dev/sda25 1,297,460,286,683,948,0461,444,350,486,339,417,957146,890,199,655,469,912 - /dev/sda26 1,228,858,248,533,131,831 0-1,228,858,248,533,131,830 - /dev/sda121 3,189,184,846,146,487,1461,849,820,258,006,914,852-1,339,364,588,139,572,293 - /dev/sda122 1,226,215,547,991,800,578389,781,518,734,546,300-836,434,029,257,254,277 - /dev/sda123 3,851,660,168,574,583,4654,046,215,657,583,031,556194,555,489,008,448,092 - /dev/sda124 1,197,460,980,174,153,341699,103,965,005,093,246-498,357,015,169,060,094 - Drive: sdb _____________________________________________________________________ Disk /dev/sdb: 750.2 GB, 750153367552 bytes 255 heads, 63 sectors/track, 91200 cylinders, total 1465143296 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes Partition Boot Start Sector End Sector # of Sectors Id System /dev/sdb1 2,048 1,465,143,295 1,465,141,248 7 NTFS / exFAT / HPFS "blkid" output: ________________________________________________________________ Device UUID TYPE LABEL /dev/loop0 iso9660 Ubuntu 11.04 amd64 /dev/loop1 squashfs /dev/sda1 E814B55B14B52E06 ntfs /dev/sda2 01CD-023B vfat HP_RECOVERY /dev/sdb1 7836F22A36F1E8D0 ntfs Elements ================================ Mount points: ================================= Device Mount_Point Type Options /dev/loop0 /cdrom iso9660 (ro,noatime) /dev/loop1 /rofs squashfs (ro,noatime) /dev/sdb1 /mnt fuseblk (rw,nosuid,nodev,allow_other,blksize=4096) ================================ sda2/boot.ini: ================================ -------------------------------------------------------------------------------- [boot loader] timeout=0 default=C:\CMDCONS\BOOTSECT.DAT [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons -------------------------------------------------------------------------------- ======================== Unknown MBRs/Boot Sectors/etc: ======================== Unknown GPT Partiton Type c104043000e9b9040dff24b580010100 Unknown GPT Partiton Type 46313020746f20737461727420746865 Unknown GPT Partiton Type 65727920706172746974696f6e207761 Unknown GPT Partiton Type 727920706172746974696f6e0d0a0000 Unknown GPT Partiton Type 000f84e5f7668b162404e82804744066 Unknown GPT Partiton Type ce01e8dc038bfe66391624047505e8d9 Unknown GPT Partiton Type 0345086603f0e881030bd2740333d240 Unknown GPT Partiton Type bece01e8db0287fec645041266895508 Unknown GPT Partiton Type 01f60634010175078b363b01e854f5e8 Unknown GPT Partiton Type 313825740ffec03865107408fec03824 Unknown GPT Partiton Type 02f60634014074088bfdbece01e85101 Unknown GPT Partiton Type 263401f9e894f30f858ef4e8e201e8ec Unknown GPT Partiton Type f7e960f35245434f5645525966606633 Unknown GPT Partiton Type 660faf1e00106603dac3668b0e001066 Unknown GPT Partiton Type 8bfd386d04740583c710e2f6c36660c6 Unknown GPT Partiton Type 04ebf132c0b91000f3aac3bf0c04ebf3 Unknown GPT Partiton Type 02662bc1660fb71e0e02662bc366031e Unknown GPT Partiton Type f4b40ebb0700b901003c08751381ff25 Unknown GPT Partiton Type 534f465448494e4b90653f62011b0100 Unknown GPT Partiton Type 0b050900027777772e68702e636f6d00 Unknown GPT Partiton Type d441a0f5030003000ecb744a08bb3746 Unknown GPT Partiton Type f8579a116b4a7aa931cde97a4b9b5c09 Unknown GPT Partiton Type 7229990415b77c0a1970e7e824237a3a Unknown GPT Partiton Type afb6e34d6b4bd8c7c0eada19a9786cc3 Unknown BootLoader on sda1/Wubi 00000000 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 |0000000000000000| * 00000200 Unknown BootLoader on sda2 00000000 e9 a7 00 52 45 43 4f 56 45 52 59 00 02 08 20 00 |...RECOVERY... .| 00000010 02 00 00 00 00 f8 00 00 3f 00 f0 00 7f b9 f4 11 |........?.......| 00000020 8c cd ac 00 1e 2b 00 00 00 00 00 00 02 00 00 00 |.....+..........| 00000030 01 00 06 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 00000040 80 00 29 3b 02 cd 01 20 20 20 20 20 20 20 20 20 |..);... | 00000050 20 20 46 41 54 33 32 20 20 20 8b d0 c1 e2 02 80 | FAT32 ......| 00000060 e6 01 66 c1 e8 07 66 3b 46 f8 74 2a 66 89 46 f8 |..f...f;F.t*f.F.| 00000070 66 03 46 f4 66 0f b6 5e 28 80 e3 0f 74 0f 3a 5e |f.F.f..^(...t.:^| 00000080 10 0f 83 90 00 66 0f af 5e 24 66 03 c3 bb e0 07 |.....f..^$f.....| 00000090 b9 01 00 e8 cf 00 8b da 66 8b 87 00 7e 66 25 ff |........f...~f%.| 000000a0 ff ff 0f 66 3d f8 ff ff 0f c3 33 c9 8e d9 8e c1 |...f=.....3.....| 000000b0 8e d1 66 bc f4 7b 00 00 bd 00 7c 66 0f b6 46 10 |..f..{....|f..F.| 000000c0 66 f7 66 24 66 0f b7 56 0e 66 03 56 1c 66 89 56 |f.f$f..V.f.V.f.V| 000000d0 f4 66 03 c2 66 89 46 fc 66 c7 46 f8 ff ff ff ff |.f..f.F.f.F.....| 000000e0 66 8b 46 2c 66 50 e8 af 00 bb 70 00 b9 01 00 e8 |f.F,fP....p.....| 000000f0 73 00 bf 00 07 b1 0b be a9 7d f3 a6 74 2a 03 f9 |s........}..t*..| 00000100 83 c7 15 81 ff 00 09 72 ec 66 40 4a 75 db 66 58 |[email protected]| 00000110 e8 47 ff 72 cf be b4 7d ac 84 c0 74 09 b4 0e bb |.G.r...}...t....| 00000120 07 00 cd 10 eb f2 cd 19 66 58 ff 75 09 ff 75 0f |........fX.u..u.| 00000130 66 58 bb 00 20 66 83 f8 02 72 da 66 3d f8 ff ff |fX.. f...r.f=...| 00000140 0f 73 d2 66 50 e8 50 00 0f b6 4e 0d e8 16 00 c1 |.s.fP.P...N.....| 00000150 e1 05 03 d9 66 58 53 e8 00 ff 5b 72 d8 8a 56 40 |....fXS...[r..V@| 00000160 ea 00 00 00 20 66 60 66 6a 00 66 50 53 6a 00 66 |.... f`fj.fPSj.f| 00000170 68 10 00 01 00 8b f4 b8 00 42 8a 56 40 cd 13 be |h........B.V@...| 00000180 c7 7d 72 94 67 83 44 24 06 20 66 67 ff 44 24 08 |.}r.g.D$. fg.D$.| 00000190 e2 e3 83 c4 10 66 61 c3 66 48 66 48 66 0f b6 56 |.....fa.fHfHf..V| 000001a0 0d 66 f7 e2 66 03 46 fc c3 4e 54 4c 44 52 20 20 |.f..f.F..NTLDR | 000001b0 20 20 20 20 0d 0a 4e 6f 20 53 79 73 74 65 6d 20 | ..No System | 000001c0 44 69 73 6b 20 6f 72 0d 0a 44 69 73 6b 20 49 2f |Disk or..Disk I/| 000001d0 4f 20 65 72 72 6f 72 0d 0a 50 72 65 73 73 20 61 |O error..Press a| 000001e0 20 6b 65 79 20 74 6f 20 72 65 73 74 61 72 74 0d | key to restart.| 000001f0 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 55 aa |..............U.| 00000200 =============================== StdErr Messages: =============================== umount: /isodevice: device is busy. (In some cases useful info about processes that use the device is found by lsof(8) or fuser(1))

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• WhatsApp &amp; Tasker for Android &ndash; Read &amp; Write messages

  - by Shaurya Anand

  So, I finally gave up on all my previous the Microsoft Mobile/Phone OS devices and made my switch to Android this year. I am using my Samsung Galaxy Note GT-N7000 with CyanogenMod 9.1.0 (http://get.cm/get/jenkins/7086/cm-9.1.0-n7000.zip) and ClockworkMod 6.0.1.2 (http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.1.2-n7000.zip) since August this year and I am so happy with the performance and the flexibility it offers me. As a software developer by profession, I would expect most of my gadget to be highly customizable and programmable (one time or at intervals) to suit my needs as close as it can. I was introduced to Automation for Android – Tasker (https://play.google.com/store/apps/details?id=net.dinglisch.android.taskerm&hl=en) via reddit (http://www.reddit.com/r/tasker) and the word ‘automation’ was enough for me to dive right into this app. Only automation that I did earlier was switching profiles depending on location on there phones. And now, just imagine a complete set of possibilities that can be automate on the phone or via the phone. I did my research and found a couple of other tools that do the same/as close as what Tasker can do and few of them are even free. There’s one even by Microsoft called on{X} (https://play.google.com/store/apps/details?id=com.microsoft.onx.app&hl=en). Microsoft’s on{X} really caught my eye. You can write code for your phone on the web application by them, deploy it on your phone and even trace the flow all using your PC. Really brilliant, I love the fact that it’s all JavaScript. Here comes the but, it is still very very young and it’s policy of accessing my News Feed on Facebook is not something that I can not digest. On{X} is good, but as I said earlier, the API is not very mature and hence, I gave up on it. I bought Tasker, the best 5,00 € I spent in ages and I want to talk about it in this post. I am still a “noob” while operating this tool, but I tried my shot at automating WhatsApp (https://play.google.com/store/apps/details?id=com.whatsapp&hl=en), a popular messenger for various platform. The requirement for the automation is that, if I send a WhatsApp ‘wru’ message to the phone, it should respond back giving the location and battery level of my phone. It could be useful, if you like to locate your misplaced phone or automatically reply to your partner/friend, honestly, I don’t know what you will use it - through this post, I am just introducing automating WhatsApp using Tasker. Before we begin, the following script only works when your phone is rooted as we will be accessing the WhatsApp database and type some special characters like ‘:’. Let’s follow the code line by line: Profile:         Location request from XYZ. (12) // Name of your profile. Event:         Notification [ Owner Application:WhatsApp Title:* ] // When a new notification comes from WhatsApp, this event is fired. Read the end note, if you face problems with Chrome app after enabling Tasker accessibility. Enter:         A1: Run Shell [ Command:sqlite3 // We will access the WhatsApp database and check if the message comes from designated phone number or not. We mustn’t reply to every message.                 /data/data/com.whatsapp/databases/msgstore.db "SELECT _id, data FROM                  messages WHERE key_from_me='0' AND key_remote_jid LIKE '%XXXXXXXXXXX%' // Replace XXXXXXXXXXX with the phone number of your message sender.                 ORDER BY _id DESC LIMIT 1;" Timeout (Seconds):10 Use Root:On Store // I made a timeout for 10 seconds, if in case WhatsApp is busy accessing the database.                 Result In:%WHATSAPP_CURRREQ ] // Store the read Id and the last message on to the variable %WHATSAPP_CURRREQ         A2: If [ %WHATSAPP_CURRREQ ~R .*[wW][rR][uU].* ] // Check if the pattern of the message is correct and we are all set to send the location.                 A3: If [ %WHATSAPP_CURRREQ !~ %WHATSAPP_LASTREQ ] // Verify that the message is different from the last request. Remember every message has a unique Id.                         A4: Notify [ Title:WhatsApp location request... Text:Sending location // Just a notification that the location message is being prepared.                                 to Krati Gupta... Icon:<icon> Number:0 Permanent:On Priority:3 ] // Make a note it is a permanent notification, we will clear it later.                         A5: Secure Settings [ Configuration:Pattern Lock Disabled // I am disabling the pattern lock, that I use using the plugin Secure Settings.                                 Package:com.intangibleobject.securesettings.plugin Name:Secure // You can download the plugin from here: https://play.google.com/store/apps/details?id=com.intangibleobject.securesettings.plugin&hl=en                                 Settings ]                         A6: Secure Settings [ Configuration:Keyguard Disabled // Disable the keygaurd, it is useful, when your phone is on lock and you want to automate everything, even the typing.                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A7: Secure Settings [ Configuration:GPS Enabled // Pretty clear, turn on the GPS and get location at A8                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A8: AutoShortcut [ Configuration:WhatsApp: Some One // I am using AutoShortcut plugin (https://play.google.com/store/apps/details?id=com.joaomgcd.autoshortcut) to start WhatsApp with the indented recipient.                                 Package:com.joaomgcd.autoshortcut Name:AutoShortcut ] // Replace Some One, actually choose it from the plugin, the right recipient.                         A9: Get Location [ Source:Any Timeout (Seconds):30 Continue Task // I am getting the location, timeout is 30 seconds, adjust it accordingly.                                 Immediately:Off Keep Tracking:Off ]                         A10: Secure Settings [ Configuration:Screen Dim // Now, this extension of the plugin Secure Settings, wakes your device so that you can type out the string on the WhatsApp app.                                 5 Seconds Package:com.intangibleobject.securesettings.plugin                                 Name:Secure Settings ]                         A11: Run Shell [ Command:input text // Now, I am using the shell script to type the text to the window, because the ‘:’ while not be typed from the Type task in Tasker.                                 LOCATION:maps.google.com/maps?q=%LOC Timeout (Seconds):0 Use Root:On // And also, this is way faster, but remember you need root for this, not for the other way of typing.                                 Store Result In: ]                         A12: Dpad [ Button:Right Repeat Times:1 ] // Focus the Send button                         A13: Dpad [ Button:Press Repeat Times:1 ] // And press it.                         A14: Dpad [ Button:Left Repeat Times:1 ] // Get back to the typing box.                         A15: Run Shell [ Command:input text LOCATION_ACCURACY:%LOCACC Timeout                                 (Seconds):0 Use Root:On Store Result In: ]                         A16: Dpad [ Button:Right Repeat Times:1 ]                         A17: Dpad [ Button:Press Repeat Times:1 ]                         A18: Dpad [ Button:Left Repeat Times:1 ]                         A19: Run Shell [ Command:input text BATTERY_LEVEL:%BATT% Timeout // I am adding Battery level in my case as well.                                 (Seconds):0 Use Root:On Store Result In: ]                         A20: Dpad [ Button:Right Repeat Times:1 ]                         A21: Dpad [ Button:Press Repeat Times:1 ]                         A22: Variable Set [ Name:%WHATSAPP_LASTREQ To:%WHATSAPP_CURRREQ Do // And now, we say, request is done.                                 Maths:Off Append:Off ]                         A23: Button [ Button:Back ] // I am exiting the WhatsApp nicely and not killing it. If you are the murderer kind, kill it, just know, you don’t have any place in the heaven.                         A24: Button [ Button:Back ]                         A25: Notify Cancel [ Title: Warn Not Exist:Off ] // Remove the permanent notification.                         A26: Notify [ Title:WhatsApp location request Text:Location sent // Make a temporary notification, and say, location is sent.                                 successfully. Icon:<icon> Number:0 Permanent:Off Priority:3 ]                                                         A27: Secure Settings [ Configuration:GPS Disabled // Disable all the horrible things we turned on earlier.                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A28: Secure Settings [ Configuration:Pattern Lock Enabled                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A29: Secure Settings [ Configuration:Keyguard Enabled                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                 A30: End If         A31: End If Download this Task from here: http://db.tt/9vRmbhyb That’s it in the above small example – you can read/write messages from/to WhatsApp app. I am using n7000-cm9.1-cwr6. Oh yea, and if you are having the Talkback auto enabled for Chrome browser, you need to turn Off the Web scripts to run. Tasker is amazing, I have automated a lot of tasks using this tool. I will share a few none generic ones with you in my coming post here.

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• Summit Time!

  - by Ajarn Mark Caldwell

  Boy, how time flies!  I can hardly believe that the 2011 PASS Summit is just one week away.  Maybe it snuck up on me because it’s a few weeks earlier than last year.  Whatever the cause, I am really looking forward to next week.  The PASS Summit is the largest SQL Server conference in the world and a fantastic networking opportunity thrown in for no additional charge.  Here are a few thoughts to help you maximize the week. Networking As Karen Lopez (blog | @DataChick) mentioned in her presentation for the Professional Development Virtual Chapter just a couple of weeks ago, “Don’t wait until you need a new job to start networking.”  You should always be working on your professional network.  Some people, especially technical-minded people, get confused by the term networking.  The first image that used to pop into my head was the image of some guy standing, awkwardly, off to the side of a cocktail party, trying to shmooze those around him.  That’s not what I’m talking about.  If you’re good at that sort of thing, and you can strike up a conversation with some stranger and learn all about them in 5 minutes, and walk away with your next business deal all but approved by the lawyers, then congratulations.  But if you’re not, and most of us are not, I have two suggestions for you.  First, register for Don Gabor’s 2-hour session on Tuesday at the Summit called Networking to Build Business Contacts.  Don is a master at small talk, and at teaching others, and in just those two short hours will help you with important tips about breaking the ice, remembering names, and smooth transitions into and out of conversations.  Then go put that great training to work right away at the Tuesday night Welcome Reception and meet some new people; which is really my second suggestion…just meet a few new people.  You see, “networking” is about meeting new people and being friendly without trying to “work it” to get something out of the relationship at this point.  In fact, Don will tell you that a better way to build the connection with someone is to look for some way that you can help them, not how they can help you. There are a ton of opportunities as long as you follow this one key point: Don’t stay in your hotel!  At the least, get out and go to the free events such as the Tuesday night Welcome Reception, the Wednesday night Exhibitor Reception, and the Thursday night Community Appreciation Party.  All three of these are perfect opportunities to meet other professionals with a similar job or interest as you, and you never know how that may help you out in the future.  Maybe you just meet someone to say HI to at breakfast the next day instead of eating alone.  Or maybe you cross paths several times throughout the Summit and compare notes on different sessions you attended.  And you just might make new friends that you look forward to seeing year after year at the Summit.  Who knows, it might even turn out that you have some specific experience that will help out that other person a few months’ from now when they run into the same challenge that you just overcame, or vice-versa.  But the point is, if you don’t get out and meet people, you’ll never have the chance for anything else to happen in the future. One more tip for shy attendees of the Summit…if you can’t bring yourself to strike up conversation with strangers at these events, then at the least, after you sit through a good session that helps you out, go up to the speaker and introduce yourself and thank them for taking the time and effort to put together their presentation.  Ideally, when you do this, tell them WHY it was beneficial to you (e.g. “Now I have a new idea of how to tackle a problem back at the office.”)  I know you think the speakers are all full of confidence and are always receiving a ton of accolades and applause, but you’re wrong.  Most of them will be very happy to hear first-hand that all the work they put into getting ready for their presentation is paying off for somebody. Training With over 170 technical sessions at the Summit, training is what it’s all about, and the training is fantastic!  Of course there are the big-name trainers like Paul Randall, Kimberly Tripp, Kalen Delaney, Itzik Ben-Gan and several others, but I am always impressed by the quality of the training put on by so many other “regular” members of the SQL Server community.  It is amazing how you don’t have to be a published author or otherwise recognized as an “expert” in an area in order to make a big impact on others just by sharing your personal experience and lessons learned.  I would rather hear the story of, and lessons learned from, “some guy or gal” who has actually been through an issue and came out the other side, than I would a trained professor who is speaking just from theory or an intellectual understanding of a topic. In addition to the three full days of regular sessions, there are also two days of pre-conference intensive training available.  There is an extra cost to this, but it is a fantastic opportunity.  Think about it…you’re already coming to this area for training, so why not extend your stay a little bit and get some in-depth training on a particular topic or two?  I did this for the first time last year.  I attended one day of extra training and it was well worth the time and money.  One of the best reasons for it is that I am extremely busy at home with my regular job and family, that it was hard to carve out the time to learn about the topic on my own.  It worked out so well last year that I am doubling up and doing two days or “pre-cons” this year. And then there are the DVDs.  I think these are another great option.  I used the online schedule builder to get ready and have an idea of which sessions I want to attend and when they are (much better than trying to figure this out at the last minute every day).  But the problem that I have run into (seems this happens every year) is that nearly every session block has two different sessions that I would like to attend.  And some of them have three!  ACK!  That won’t work!  What is a guy supposed to do?  Well, one option is to purchase the DVDs which are recordings of the audio and projected images from each session so you can continue to attend sessions long after the Summit is officially over.  Yes, many (possibly all) of these also get posted online and attendees can access those for no extra charge, but those are not necessarily all available as quickly as the DVD recording are, and the DVDs are often more convenient than downloading, especially if you want to share the training with someone who was not able to attend in person. Remember, I don’t make any money or get any other benefit if you buy the DVDs or from anything else that I have recommended here.  These are just my own thoughts, trying to help out based on my experiences from the 8 or so Summits I have attended.  There is nothing like the Summit.  It is an awesome experience, fantastic training, and a whole lot of fun which is just compounded if you’ll take advantage of the first part of this article and make some new friends along the way.

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• The Internet of Things Is Really the Internet of People

  - by HCM-Oracle

  By Mark Hurd - Originally Posted on LinkedIn As I speak with CEOs around the world, our conversations invariably come down to this central question: Can we change our corporate cultures and the ways we train and reward our people as rapidly as new technology is changing the work we do, the products we make and how we engage with customers? It’s a critical consideration given today’s pace of disruption, which already is straining traditional management models and HR strategies. Winning companies will bring innovation and vision to their employees and partners by attracting people who will thrive in this emerging world of relentless data, predictive analytics and unlimited what-if scenarios. So, where are we going to find employees who are as familiar with complex data as I am with orderly financial statements and business plans? I’m not just talking about high-end data scientists who most certainly will sit at or near the top of the new decision-making pyramid. Global organizations will need creative and motivated people who will devote their time to manipulating, reviewing, analyzing, sorting and reshaping data to drive business and delight customers. This might seem evident, but my conversations with business people across the globe indicate that only a small number of companies get it. In the past few years, executives have been busy keeping pace with seismic upheavals, including the rise of social customer engagement, the rapid acceleration of product-development cycles and the relentless move to mobile-first. But all of that, I think, is the start of an uphill climb to the top of a roller-coaster. Today, about 10 billion devices across the globe are connected to the Internet. In a couple of years, that number will probably double, and not because we will have bought 10 billion more computers, smart phones and tablets. This unprecedented explosion of Big Data is being triggered by the Internet of Things, which is another way of saying that the numerous intelligent devices touching our everyday lives are all becoming interconnected. Home appliances, food, industrial equipment, pets, pharmaceutical products, pallets, cars, luggage, packaged goods, athletic equipment, even clothing will be streaming data. Some data will provide important information about how to run our businesses and lead healthier lives. Much of it will be extraneous. How does a CEO cope with this unimaginable volume and velocity of data, much less harness it to excite and delight customers? Here are three things CEOs must do to tackle this challenge: 1) Take care of your employees, take care of your customers. Larry Ellison recently noted that the two most important priorities for any CEO today revolve around people: Taking care of your employees and taking care of your customers. Companies in today’s hypercompetitive business environment simply won’t be able to survive unless they’ve got world-class people at all levels of the organization. CEOs must demonstrate a commitment to employees by becoming champions for HR systems that empower every employee to fully understand his or her job, how it ties into the corporate framework, what’s expected of them, what training is available, and how they can use an embedded social network to communicate, collaborate and excel. Over the next several years, many of the world’s top industrialized economies will see a turnover in the workforce on an unprecedented scale. Across the United States, Europe, China and Japan, the “baby boomer” generation will be retiring and, by 2020, we’ll see turnovers in those regions ranging from 10 to 30 percent. How will companies replace all that brainpower, experience and know-how? How will CEOs perpetuate the best elements of their corporate cultures in the midst of this profound turnover? The challenge will be daunting, but it can be met with world-class HR technology. As companies begin replacing up to 30 percent of their workforce, they will need thousands of new types of data-native workers to exploit the Internet of Things in the service of the Internet of People. The shift in corporate mindset here can’t be overstated. The CEO has to be at the forefront of this new way of recruiting, training, motivating, aligning and developing truly 21-century talent. 2) Start thinking today about the Internet of People. Some forward-looking companies have begun pursuing the “democratization of data.” This allows more people within a company greater access to data that can help them make better decisions, move more quickly and keep pace with the changing interests and demands of their customers. As a result, we’ve seen organizations flatten out, growing numbers of well-informed people authorized to make decisions without corporate approval and a movement of engagement away from headquarters to the point of contact with the customer. These are profound changes, and I’m a huge proponent. As I think about what the next few years will bring as companies become deluged with unprecedented streams of data, I’m convinced that we’ll need dramatically different organizational structures, decision-making models, risk-management profiles and reward systems. For example, if a car company’s marketing department mines incoming data to determine that customers are shifting rapidly toward neon-green models, how many layers of approval, review, analysis and sign-off will be needed before the factory starts cranking out more neon-green cars? Will we continue to have organizations where too many people are empowered to say “No” and too few are allowed to say “Yes”? If so, how will those companies be able to compete in a world in which customers have more choices, instant access to more information and less loyalty than ever before? That’s why I think CEOs need to begin thinking about this problem right now, not in a year or two when competitors are already reshaping their organizations to match the marketplace’s new realities. 3) Partner with universities to help create a new type of highly skilled workers. Several years ago, universities introduced new undergraduate as well as graduate-level programs in analytics and informatics as the business need for deeper insights into the booming world of data began to explode. Today, as the growth rate of data continues to soar, we know that the Internet of Things will only intensify that growth. Moreover, as Big Data fuels insights that can be shaped into products and services that generate revenue, the demand for data scientists and data specialists will go on unabated. Beyond that top-level expertise, companies are going to need data-native thinkers at all levels of the organization. Where will this new type of worker come from? I think it’s incumbent on the business community to collaborate with universities to develop new curricula designed to turn out graduates who can capitalize on the data-driven world that the Internet of Things is surely going to create. These new workers will create opportunities to help their companies in fields as diverse as product design, customer service, marketing, manufacturing and distribution. They will become innovative leaders in fashioning an entirely new type of workforce and organizational structure optimized to fully exploit the Internet of Things so that it becomes a high-value enabler of the Internet of People. Mark Hurd is President of Oracle Corporation and a member of the company's Board of Directors. He joined Oracle in 2010, bringing more than 30 years of technology industry leadership, computer hardware expertise, and executive management experience to his role with the company. As President, Mr. Hurd oversees the corporate direction and strategy for Oracle's global field operations, including marketing, sales, consulting, alliances and channels, and support. He focuses on strategy, leadership, innovation, and customers.

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• Rapid Evolution of Society & Technology

  - by Michael Snow

  We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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• Add a small RAID card? Will it help overall stability and performance of my nine hard drives?

  - by Ray

  Hi, Will I get any extra genuine added performance and RAID stability if I insert a basic RAID card into a PCI-E x1 slot? I am considering the Adaptec 1220SA - 2 port SATA , pci-express (1x) , raid 0/1. Ok it only supports two SATA drives. Purpose is to help support the eight internal hard drives (1TB each), a DVD drive and an external e-SATA connected 2TB hard drive - by dealing with two of the internal hard drives. My current configuration of eight internal 1TB Barracuda (7200.12) SATA hard drives, one external 2TB SATA Western Digital Green Drive (e-SATA) and one DVD drive can already be supported by the Intel P55 & JMicron controllers on the ASUS motherboard : the Intel P55 (controls six HDD; configured as three x RAID 1), and the JMicron (controls two HDD as one RAID 1, as well as the DVD drive and the external SATA drive via the motherboard's e-SATA port (controlled by the JMicron)). Bigger picture details : I have an ASUS motherboard designed for the LGA1156 type processor and it includes the Intel P55 Express Chipset and JMicron. I am using the Intel Core i7-870 processor, and have 8GB DDR3 (1333) memory (four x 2GB Corsair DIMMs). Enough overall power. The power supply is more than sufficicient for the system. Corsair AX850. The system will never need the full 850 watts (future : second graphics card). The RAID card would provide hardware RAID 1 for two of the eight intrnal drives. It would either reduce the load on : the Intel P55 firmware RAID support, or replace the JMicron controller's RAID 1 set. I am busy installing the above configuration using Windows 7 Ultimate 64-bit as the OS. The RAID card is a last minute addition to the plan. Is it worth spending the extra R700 - R900 on the Adaptec 1220SA, or equivalent RAID card? I cannot afford to spend yet another R2000 - R3000 on a RAID card that would support many SATA2 hard drives, with a better RAID, example the RAID 5. My Issue & assumption : I am trusting that the Intel P55 chipset can properly handle six drives, configured as three * RAID 1. I am assuming that the JMicron can handle, using its RED SATA ports, one RAID-1 (two HDDs). The DVD drive connects to the JMicron optical SATA port 1 (white port 1). White port 2 is not used. The e-SATA connection is from the JMicron straight to, and through the motherboard - to an on-board (rear panel) e-SATA port. Am I being a little hopeful in only using the on-board Intel P55 and the JMicron? Is it a waste of money to install a RAID card that handles two SATA2 drives? OR Is it wisdom to take the pressure a little off the Intel P55? Obviously I am interested in data security, hence RAID 1, not RAID Zero. RAID 5 would be nice. The CPU, Intel Core i7-870 will provide the clout. Context to nine drives : I am using virtualisation with Windows 7 Ultimate. Bootable VMs. The operating system gets a mirror. Loaded apps gets a mirror. The current design data is kept in another mirror and Another mirror is back-up one and / or VM territory. Then the external 2TB drive (via e-SATA) is the next layer of data security and then finally, I use off-site data security. Thanks.

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• Exchange 2003-Exchange 2010 post migration GAL/OAB problem

  - by user68726

  I am very new to Exchange so forgive my newbie-ness. I've exhausted Google trying to find a way to solve my problem so I'm hoping some of you gurus can shed some light on my next steps. Please forgive my bungling around through this. The problem I cannot download/update the Global Address List (GAL) and Offline Address Book (OAB) on my Outlook 2010 clients. I get: Task 'emailaddress' reported error (0x8004010F) : 'The operation failed. An object cannot be found.' ---- error. I'm using cached exchange mode, which if I turn off Outlook hangs completely from the moment I start it up. (Note I've replaced my actual email address with 'emailaddress') Background information I migrated mailboxes, public store, etc. from a Small Business Server 2003 with Exchange 2003 box to a Server 2008 R2 with Exchange 2010 based primarily on an experts exchange how to article. The exchange server is up and running as an internet facing exchange server with all of the roles necessary to send and receive mail and in that capacity is working fine. I "thought" I had successfully migrated everything from the SBS03 box, and due to huge amounts of errors in everything from AD to the Exchange install itself I removed the reference to the SBS03 server in adsiedit. I've still got access to the old SBS03 box, but as I said the number of errors in everything is preventing even the uninstall of Exchange (or the starting of the Exchange Information Store service), so I'm quite content to leave that box completely out of the picture while trying to solve my problem. After research I discovered this is most likely because I failed to run the “update-globaladdresslist” (or get / update) command from the Exchange shell before I removed the Exchange 2003 server from adsiedit (and the network). If I run the command now it gives me: WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/Offline Address Book - first administrative group" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/Schedule+ Free Busy Information – first administrative group" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/ContainernameArchive" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/ContainernameContacts" is invalid and couldn't be updated. (Note that I’ve replaced my domain with “domainname.com” and my organization name with “containername”) What I’ve tried I don’t want to use the old OAB, or GAL, I don’t care about either, our GAL and distribution lists needed to be organized anyway, so at this point I really just want to get rid of the old reference to the “first administrative group” and move on. I’ve tried to create a new GAL and tell Exchange 2010 to use that GAL instead of the old GAL, but I'm obviously missing some of the commands or something dumb I need to do to start over with a blank slate/GAL/OAB. I'm very tempted to completely delete the entire "first administrative group" tree from adsiedit and see if that gets rid of the ridiculous reference that no longer exists but I dont want to break something else. Commands run to try to create a new GAL and tell exch10 to use that GAL: New-globaladdresslist –name NAMEOFNEWGAL Set-globaladdresslist GUID –name NAMEOFNEWGAL This did nothing for me except now when I run get-globaladdresslist or with the | FL pipe I see two GALs listed, the “default global address list” and the “NAMEOFNEWGAL” that I created. After a little more research this morning it looks like you can't change/delete/remove the default address list, and the only way to do what I'm trying to do would be to maybe remove the default address list via adsiedit and recreate with a command something like new-GlobalAddressList -Name "Default Global Address List" -IncludedRecipients AllRecipients. This would be acceptable but I've searched and searched and can't find instructions or a breakdown of where exactly the default GAL lives in AD, and if I'd have to remove multiple child references/records. Of interest I'm getting an event ID 9337 in my application log OALGen did not find any recipients in address list \Global Address List. This offline address list will not be generated. -\NAMEOFMYOAB --------- on my Exchange 2010 box, which pretty much to me seems to confirm my suspicion that the empty GAL/OAB is what's causing the Outlook client 0x8004010F error. Help please!

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• Visiting the Fire Station in Coromandel

  Hm, I just tried to remember how we actually came up with this cool idea... but it's already too blurred and it doesn't really matter after all. Anyway, if I remember correctly (IIRC), it happened during one of the Linux meetups at Mugg & Bean, Bagatelle where Ajay and I brought our children along and we had a brief conversation about how cool it would be to check out one of the fire stations here in Mauritius. We both thought that it would be a great experience and adventure for the little ones. An idea takes shape And there we go, down the usual routine these... having an idea, checking out the options and discussing who's doing what. Except this time, it was all up to Ajay, and he did a fantastic job. End of August, he told me that he got in touch with one of his friends which actually works as a fire fighter at the station in Coromandel and that there could be an option to come and visit them (soon). A couple of days later - Confirmed! Be there, and in time... What time? Anyway, doesn't really matter... Everything was settled and arranged. I asked the kids on Friday afternoon if they might be interested to see the fire engines and what a fire fighter is doing. Of course, they were all in! Getting up early on Sunday morning isn't really a regular exercise for all of us but everything went smooth and after a short breakfast it was time to leave. Where are we going? Are we there yet? Now, we are in Bambous. Why do you go this way? The kids were so much into it. Absolutely amazing to see their excitement. Are we there yet? Well, we went through the sugar cane fields towards Chebel and then down into the industrial zone at Coromandel. Honestly, I had a clue where the fire station is located but having Google Maps in reach that shouldn't be a problem in case that we might get lost. But my worries were washed away when our children guided us... "There! Over there are the fire engines! We have to turn left, dad." - No comment, the kids were right! As we were there a little bit too early, we parked the car and the kids started to explore the area and outskirts of the fire station. Some minutes later, as if we had placed an order a unit of two cars had to go out for an alarm and the kids could witness them leaving as closely as possible. Sirens on and wow!!! Ladder truck L32 - MAN truck with Rosenbauer built-up and equipment by Metz Taking the tour Ajay arrived shortly after that and guided us finally inside the station to meet with his pal. The three guys were absolutely well-prepared and showed us around in the hall, explaining that there two units out at the moment. But the ladder truck (with max. 32m expandable height) was still around we all got a great insight into the technique and equipment on the vehicle. It was amazing to see all three kids listening to Mambo as give some figures about the truck and how the fire fighters are actually it. The children and 'our' fire fighters of the day had great fun with the various fire engines Absolutely fantastic that the children were allowed to experience this - we had so much fun! Ajay's son brought two of his toy fire engines along, shared them with ours, and they all played very well together. As a parent it was really amazing to see them at such an ease. Enough theory Shortly afterwards the ladder truck was moved outside, got stabilised and ready to go for 'real-life' exercising. With the additional equipment of safety helmets, security belts and so on, we all got a first-hand impression about how it could be as a fire-fighter. Actually, I was totally amazed by the curiousity and excitement of my BWE. She was really into it and asked lots of interesting questions - in general but also technical. And while our fighters were busy with Ajay and family, I gave her some more details and explanations about the truck, the expandable ladder, the safety cage at the top and other equipment available. Safety first! No exceptions and always be prepared for the worst case... Also, the equipped has been checked prior to excuse - This is your life saver... Hooked up and ready to go... ...of course not too high. This is just a demonstration - and 32 meters above ground isn't for everyone. Well, after that it was me that had the asking looks on me, and I finally revealed to the local fire fighters that I was in the auxiliary fire brigade, more precisely in the hazard department, for more than 10 years. So not a professional fire fighter but at least a passionate and educated one as them. Inside the station Our fire fighters really took their time to explain their daily job to kids, provided them access to operation seat on the ladder truck and how the truck cabin is actually equipped with the different radios and so on. It was really a great time. Later on we had a brief tour through the building itself, and again all of our questions were answered. We had great fun and started to joke about bits and pieces. For me it was also very interesting to see the comparison between the fire station here in Mauritius and the ones I have been to back in Germany. Amazing to see them completely captivated in the play - the children had lots of fun! Also, that there are currently ten fire stations all over the island, plus two additional but private ones at the airport and at the harbour. The newest one is actually down in Black River on the west coast because the time from Quatre Bornes takes too long to have any chance of an effective alarm at all. IMHO, a very good decision as time is the most important factor in getting fire incidents under control. After all it was great experience for all of us, especially for the children to see and understand that their toy trucks are only copies of the real thing and that the job of a (professional) fire fighter is very important in our society. Don't forget that those guys run into the danger zone while you're trying to get away from it as much as possible. Another unit just came back from a grass fire - and shortly after they went out again. No time to rest, too much to do! Mauritian Fire Fighters now and (maybe) in the future... Thank you! It was an honour to be around! Thank you to Ajay for organising and arranging this Sunday morning event, and of course of Big Thank You to the three guys that took some time off to have us at the Fire Station in Coromandel and guide us through their daily job! And remember to call 115 in case of emergencies!

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• Oracle OpenWorld 2013 – Wrap up by Sven Bernhardt

  - by JuergenKress

  OOW 2013 is over and we’re heading home, so it is time to lean back and reflecting about the impressions we have from the conference. First of all: OOW was great! It was a pleasure to be a part of it. As already mentioned in our last blog article: It was the biggest OOW ever. Parallel to the conference the America’s Cup took place in San Francisco and the Oracle Team America won. Amazing job by the team and again congratulations from our side Back to the conference. The main topics for us are: Oracle SOA / BPM Suite 12c Adaptive Case management (ACM) Big Data Fast Data Cloud Mobile Below we will go a little more into detail, what are the key takeaways regarding the mentioned points: Oracle SOA / BPM Suite 12c During the five days at OOW, first details of the upcoming major release of Oracle SOA Suite 12c and Oracle BPM Suite 12c have been introduced. Some new key features are: Managed File Transfer (MFT) for transferring big files from a source to a target location Enhanced REST support by introducing a new REST binding Introduction of a generic cloud adapter, which can be used to connect to different cloud providers, like Salesforce Enhanced analytics with BAM, which has been totally reengineered (BAM Console now also runs in Firefox!) Introduction of templates (OSB pipelines, component templates, BPEL activities templates) EM as a single monitoring console OSB design-time integration into JDeveloper (Really great!) Enterprise modeling capabilities in BPM Composer These are only a few points from what is coming with 12c. We are really looking forward for the new realese to come out, because this seems to be really great stuff. The suite becomes more and more integrated. From 10g to 11g it was an evolution in terms of developing SOA-based applications. With 12c, Oracle continues it’s way – very impressive. Adaptive Case Management Another fantastic topic was Adaptive Case Management (ACM). The Oracle PMs did a great job especially at the demo grounds in showing the upcoming Case Management UI (will be available in 11g with the next BPM Suite MLR Patch), the roadmap and the differences between traditional business process modeling. They have been very busy during the conference because a lot of partners and customers have been interested Big Data Big Data is one of the current hype themes. Because of huge data amounts from different internal or external sources, the handling of these data becomes more and more challenging. Companies have a need for analyzing the data to optimize their business. The challenge is here: the amount of data is growing daily! To store and analyze the data efficiently, it is necessary to have a scalable and flexible infrastructure. Here it is important that hardware and software are engineered to work together. Therefore several new features of the Oracle Database 12c, like the new in-memory option, have been presented by Larry Ellison himself. From a hardware side new server machines like Fujitsu M10 or new processors, such as Oracle’s new M6-32 have been announced. The performance improvements, when using one of these hardware components in connection with the improved software solutions were really impressive. For more details about this, please take look at our previous blog post. Regarding Big Data, Oracle also introduced their Big Data architecture, which consists of: Oracle Big Data Appliance that is preconfigured with Hadoop Oracle Exdata which stores a huge amount of data efficently, to achieve optimal query performance Oracle Exalytics as a fast and scalable Business analytics system Analysis of the stored data can be performed using SQL, by streaming the data directly from Hadoop to an Oracle Database 12c. Alternatively the analysis can be directly implemented in Hadoop using “R”. In addition Oracle BI Tools can be used to analyze the data. Fast Data Fast Data is a complementary approach to Big Data. A huge amount of mostly unstructured data comes in via different channels with a high frequency. The analysis of these data streams is also important for companies, because the incoming data has to be analyzed regarding business-relevant patterns in real-time. Therefore these patterns must be identified efficiently and performant. To do so, in-memory grid solutions in combination with Oracle Coherence and Oracle Event Processing demonstrated very impressive how efficient real-time data processing can be. One example for Fast Data solutions that was shown during the OOW was the analysis of twitter streams regarding customer satisfaction. The feeds with negative words like “bad” or “worse” have been filtered and after a defined treshold has been reached in a certain timeframe, a business event was triggered. Cloud Another key trend in the IT market is of course Cloud Computing and what it means for companies and their businesses. Oracle announced their Cloud strategy and vision – companies can focus on their real business while all of the applications are available via Cloud. This also includes Oracle Database or Oracle Weblogic, so that companies can also build, deploy and run their own applications within the cloud. Three different approaches have been introduced: Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a Service (SaaS) Using the IaaS approach only the infrastructure components will be managed in the Cloud. Customers will be very flexible regarding memory, storage or number of CPUs because those parameters can be adjusted elastically. The PaaS approach means that besides the infrastructure also the platforms (such as databases or application servers) necessary for running applications will be provided within the Cloud. Here customers can also decide, if installation and management of these infrastructure components should be done by Oracle. The SaaS approach describes the most complete one, hence all applications a company uses are managed in the Cloud. Oracle is planning to provide all of their applications, like ERP systems or HR applications, as Cloud services. In conclusion this seems to be a very forward-thinking strategy, which opens up new possibilities for customers to manage their infrastructure and applications in a flexible, scalable and future-oriented manner. As you can see, our OOW days have been very very interresting. We collected many helpful informations for our projects. The new innovations presented at the confernce are great and being part of this was even greater! We are looking forward to next years’ conference! Links: http://www.oracle.com/openworld/index.html http://thecattlecrew.wordpress.com/2013/09/23/first-impressions-from-oracle-open-world-2013 SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: cattleCrew,Sven Bernhard,OOW2013,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Communities - The importance of exchange and discussion

  Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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• Probation is Over: PASS Board Year 1, Q2

  - by Denise McInerney

  Though it's not always official every job begins with a probation period. You start out with lots of questions and every day you find out how much more you have to learn. Usually after a few months you discover that you can actually answer some questions and have at least an idea of what you are supposed to be doing. Now at the end of my second quarter on the "job" of serving on the PASS Board I have reached that point. My probation period is over. The last three months were busy for the entire Board with the budget process, an in-person meeting and moving forward with PASS Global Growth plans. I had also set a specific goal for myself for my 2nd quarter: to see the Board to adopt a Code of Conduct for the PASS Summit. Code of Conduct When I ran for the Board I included my desire to see PASS establish a code of conduct in my campaign platform.  I was motivated to do this for a few reasons. Other technical conferences have had incidents of harassment. Most of these did not have a policy in place prior to having a problem, though several conference organizers have since adopted anti-harassment policies or codes of conduct. I felt it would be in PASS' interest to establish a policy so we would be prepared should there be an incident.   "This is Community" Adopting a code of conduct would reinforce our community orientation and send a message about the positive character of the Summit. PASS is a leader among technical organizations for its promotion and support of women. Adopting a code of conduct would further demonstrate our leadership in this area. After researching similar polices from other organizations I published a first draft in April. I solicited feedback from the Board, HQ staff and some PASS members. Incorporating that feedback I presented version 4 at the May Board meeting, where we had a good discussion. You can read the meeting minutes for details. I incorporated points from  the Board discussion as well as feedback from a legal review to produce a final version which has been submitted to the Board. It will be discussed at the Board meeting July 12. You can read the full text at the end of this post. Virtual Chapters In the first quarter we started ramping up marketing support for the Virtual Chapters. Since then each edition of the Connector has highlighted a different VC to help get out the message about the variety of eductional opporutnities that are offered. These VC profiles will continue in the coming months. I was very pleased to welcome the new DBA Fundamentals VC which is geared toward new DBAs, people who are considering entering the field and those transitioning from a different IT role. Thanks to the contributions of Erin Stellato, Michelle Nalliah and Karla Landrum we published a "Virtual Chapter Guidebook". This document includes great advice on how to build and promote a VC. It's also a reference for how things work, from budgets to webinar hosting. I think this document will be extremely valuable to all our VC leaders and am grateful to those who put it together. Board Meeting/SQL Rally The Board met in May in Dallas. Among the items discussed were Global Growth, the budget, future events and the upcoming elections. We covered a lot of ground in two days and I will again refer you to the meeting minutes for details. The meeting schedule allowed us to participate in the SQL Rally networking events and one full day of the conference. I enjoyed having the opportunity to meet and talk with many PASS members. And my hat is off to the SQL Rally organizers who put on an outstanding event. Global Growth PASS has undertaken a major intitiative to reach and engage SQL Server professionals around the world. This Global Growth plan is ambitious and will have a significant impact on the strategic direction of the organization. We have been reaching out to the community for feedback, including hosting Twitter chats and live Town Hall meetings. I co-hosted two of these events and appreciated hearing the different perspectives of the people who participated If you have not done so I encourage you to read about the Global Growth vision and proposed governance changes  and submit your feedback. FY13 Budget July 1 is the beginning of PASS' fiscal year, which makes the end of June the deadline for approving a budget. Each director submits a budget for his or her portfolio. For the Virtual Chapter portfolio I focused on how we can allocate resources to grow the VCs. Budgeting is a give-and-take process, and while I didn't get everything I asked for I'm pleased the FY13 budget includes a significant increase in financial support for the Virtual Chapters. Many people put a lot of work into the budget, but no two people deserve credit more than VP of Finance Douglas McDowell and Accounting Manager Sandy Cherry. Thanks to both of them for getting us across the goal line on time. SQL Saturday I attended SQL Saturdays in Orange Co. CA and Phoenix. It's always inspiring to see the enthusiasm in the community for learning and networking. These events are successful due to the hard work of many volunteers. Thanks to the organizers in both cities for all your efforts. Next Up This quarter we'll be gearing up plans for the VCs at the Summit and exploring ways the VCs can best support PASS' Global Growth work. I'll also be wrapping up work on the Code of Conduct and attending a Board meeting in September. And I will be at SQL Saturday #144 in Sacramento later this month. Here is the language of the Code of Conduct I have submitted to the Board for consideration: PASS Code of Conduct The PASS Summit provides database professionals from a variety of backgrounds with an opportunity to connect, share and learn.  We value the strong sense of community that characterizes this event and we seek to foster an inclusive, professional atmosphere. We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, physical appearance, religion or any other protected classification.  Everyone at the Summit is expected to follow the Code of Conduct. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees and anyone affiliated with the event. Participants are expected to follow the Code of Conduct at all Summit events, including PASS-sponsored social events. Participant behavior Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, physical appearance, religion, or any other protected classification.  Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.  Recourse If a participant engages in any conduct that is prohibited under this Code of Conduct, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds will be granted to attendees expelled from the Summit due to violations of the Code of Conduct. If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters/Staff” shirts and are trained to handle the situation appropriately. A Code of Conduct Committee (CCC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Code of Conduct.

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• DTracing TCP congestion control

  - by user12820842

  In a previous post, I showed how we can use DTrace to probe TCP receive and send window events. TCP receive and send windows are in effect both about flow-controlling how much data can be received - the receive window reflects how much data the local TCP is prepared to receive, while the send window simply reflects the size of the receive window of the peer TCP. Both then represent flow control as imposed by the receiver. However, consider that without the sender imposing flow control, and a slow link to a peer, TCP will simply fill up it's window with sent segments. Dealing with multiple TCP implementations filling their peer TCP's receive windows in this manner, busy intermediate routers may drop some of these segments, leading to timeout and retransmission, which may again lead to drops. This is termed congestion, and TCP has multiple congestion control strategies. We can see that in this example, we need to have some way of adjusting how much data we send depending on how quickly we receive acknowledgement - if we get ACKs quickly, we can safely send more segments, but if acknowledgements come slowly, we should proceed with more caution. More generally, we need to implement flow control on the send side also. Slow Start and Congestion Avoidance From RFC2581, let's examine the relevant variables: "The congestion window (cwnd) is a sender-side limit on the amount of data the sender can transmit into the network before receiving an acknowledgment (ACK). Another state variable, the slow start threshold (ssthresh), is used to determine whether the slow start or congestion avoidance algorithm is used to control data transmission" Slow start is used to probe the network's ability to handle transmission bursts both when a connection is first created and when retransmission timers fire. The latter case is important, as the fact that we have effectively lost TCP data acts as a motivator for re-probing how much data the network can handle from the sending TCP. The congestion window (cwnd) is initialized to a relatively small value, generally a low multiple of the sending maximum segment size. When slow start kicks in, we will only send that number of bytes before waiting for acknowledgement. When acknowledgements are received, the congestion window is increased in size until cwnd reaches the slow start threshold ssthresh value. For most congestion control algorithms the window increases exponentially under slow start, assuming we receive acknowledgements. We send 1 segment, receive an ACK, increase the cwnd by 1 MSS to 2*MSS, send 2 segments, receive 2 ACKs, increase the cwnd by 2*MSS to 4*MSS, send 4 segments etc. When the congestion window exceeds the slow start threshold, congestion avoidance is used instead of slow start. During congestion avoidance, the congestion window is generally updated by one MSS for each round-trip-time as opposed to each ACK, and so cwnd growth is linear instead of exponential (we may receive multiple ACKs within a single RTT). This continues until congestion is detected. If a retransmit timer fires, congestion is assumed and the ssthresh value is reset. It is reset to a fraction of the number of bytes outstanding (unacknowledged) in the network. At the same time the congestion window is reset to a single max segment size. Thus, we initiate slow start until we start receiving acknowledgements again, at which point we can eventually flip over to congestion avoidance when cwnd ssthresh. Congestion control algorithms differ most in how they handle the other indication of congestion - duplicate ACKs. A duplicate ACK is a strong indication that data has been lost, since they often come from a receiver explicitly asking for a retransmission. In some cases, a duplicate ACK may be generated at the receiver as a result of packets arriving out-of-order, so it is sensible to wait for multiple duplicate ACKs before assuming packet loss rather than out-of-order delivery. This is termed fast retransmit (i.e. retransmit without waiting for the retransmission timer to expire). Note that on Oracle Solaris 11, the congestion control method used can be customized. See here for more details. In general, 3 or more duplicate ACKs indicate packet loss and should trigger fast retransmit . It's best not to revert to slow start in this case, as the fact that the receiver knew it was missing data suggests it has received data with a higher sequence number, so we know traffic is still flowing. Falling back to slow start would be excessive therefore, so fast recovery is used instead. Observing slow start and congestion avoidance The following script counts TCP segments sent when under slow start (cwnd ssthresh). #!/usr/sbin/dtrace -s #pragma D option quiet tcp:::connect-request / start[args[1]-cs_cid] == 0/ { start[args[1]-cs_cid] = 1; } tcp:::send / start[args[1]-cs_cid] == 1 && args[3]-tcps_cwnd tcps_cwnd_ssthresh / { @c["Slow start", args[2]-ip_daddr, args[4]-tcp_dport] = count(); } tcp:::send / start[args[1]-cs_cid] == 1 && args[3]-tcps_cwnd args[3]-tcps_cwnd_ssthresh / { @c["Congestion avoidance", args[2]-ip_daddr, args[4]-tcp_dport] = count(); } As we can see the script only works on connections initiated since it is started (using the start[] associative array with the connection ID as index to set whether it's a new connection (start[cid] = 1). From there we simply differentiate send events where cwnd ssthresh (congestion avoidance). Here's the output taken when I accessed a YouTube video (where rport is 80) and from an FTP session where I put a large file onto a remote system. # dtrace -s tcp_slow_start.d ^C ALGORITHM RADDR RPORT #SEG Slow start 10.153.125.222 20 6 Slow start 138.3.237.7 80 14 Slow start 10.153.125.222 21 18 Congestion avoidance 10.153.125.222 20 1164 We see that in the case of the YouTube video, slow start was exclusively used. Most of the segments we sent in that case were likely ACKs. Compare this case - where 14 segments were sent using slow start - to the FTP case, where only 6 segments were sent before we switched to congestion avoidance for 1164 segments. In the case of the FTP session, the FTP data on port 20 was predominantly sent with congestion avoidance in operation, while the FTP session relied exclusively on slow start. For the default congestion control algorithm - "newreno" - on Solaris 11, slow start will increase the cwnd by 1 MSS for every acknowledgement received, and by 1 MSS for each RTT in congestion avoidance mode. Different pluggable congestion control algorithms operate slightly differently. For example "highspeed" will update the slow start cwnd by the number of bytes ACKed rather than the MSS. And to finish, here's a neat oneliner to visually display the distribution of congestion window values for all TCP connections to a given remote port using a quantization. In this example, only port 80 is in use and we see the majority of cwnd values for that port are in the 4096-8191 range. # dtrace -n 'tcp:::send { @q[args[4]-tcp_dport] = quantize(args[3]-tcps_cwnd); }' dtrace: description 'tcp:::send ' matched 10 probes ^C 80 value ------------- Distribution ------------- count -1 | 0 0 |@@@@@@ 5 1 | 0 2 | 0 4 | 0 8 | 0 16 | 0 32 | 0 64 | 0 128 | 0 256 | 0 512 | 0 1024 | 0 2048 |@@@@@@@@@ 8 4096 |@@@@@@@@@@@@@@@@@@@@@@@@@@ 23 8192 | 0

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• NUMA-aware placement of communication variables

  - by Dave

  For classic NUMA-aware programming I'm typically most concerned about simple cold, capacity and compulsory misses and whether we can satisfy the miss by locally connected memory or whether we have to pull the line from its home node over the coherent interconnect -- we'd like to minimize channel contention and conserve interconnect bandwidth. That is, for this style of programming we're quite aware of where memory is homed relative to the threads that will be accessing it. Ideally, a page is collocated on the node with the thread that's expected to most frequently access the page, as simple misses on the page can be satisfied without resorting to transferring the line over the interconnect. The default "first touch" NUMA page placement policy tends to work reasonable well in this regard. When a virtual page is first accessed, the operating system will attempt to provision and map that virtual page to a physical page allocated from the node where the accessing thread is running. It's worth noting that the node-level memory interleaving granularity is usually a multiple of the page size, so we can say that a given page P resides on some node N. That is, the memory underlying a page resides on just one node. But when thinking about accesses to heavily-written communication variables we normally consider what caches the lines underlying such variables might be resident in, and in what states. We want to minimize coherence misses and cache probe activity and interconnect traffic in general. I don't usually give much thought to the location of the home NUMA node underlying such highly shared variables. On a SPARC T5440, for instance, which consists of 4 T2+ processors connected by a central coherence hub, the home node and placement of heavily accessed communication variables has very little impact on performance. The variables are frequently accessed so likely in M-state in some cache, and the location of the home node is of little consequence because a requester can use cache-to-cache transfers to get the line. Or at least that's what I thought. Recently, though, I was exploring a simple shared memory point-to-point communication model where a client writes a request into a request mailbox and then busy-waits on a response variable. It's a simple example of delegation based on message passing. The server polls the request mailbox, and having fetched a new request value, performs some operation and then writes a reply value into the response variable. As noted above, on a T5440 performance is insensitive to the placement of the communication variables -- the request and response mailbox words. But on a Sun/Oracle X4800 I noticed that was not the case and that NUMA placement of the communication variables was actually quite important. For background an X4800 system consists of 8 Intel X7560 Xeons . Each package (socket) has 8 cores with 2 contexts per core, so the system is 8x8x2. Each package is also a NUMA node and has locally attached memory. Every package has 3 point-to-point QPI links for cache coherence, and the system is configured with a twisted ladder "mobius" topology. The cache coherence fabric is glueless -- there's not central arbiter or coherence hub. The maximum distance between any two nodes is just 2 hops over the QPI links. For any given node, 3 other nodes are 1 hop distant and the remaining 4 nodes are 2 hops distant. Using a single request (client) thread and a single response (server) thread, a benchmark harness explored all permutations of NUMA placement for the two threads and the two communication variables, measuring the average round-trip-time and throughput rate between the client and server. In this benchmark the server simply acts as a simple transponder, writing the request value plus 1 back into the reply field, so there's no particular computation phase and we're only measuring communication overheads. In addition to varying the placement of communication variables over pairs of nodes, we also explored variations where both variables were placed on one page (and thus on one node) -- either on the same cache line or different cache lines -- while varying the node where the variables reside along with the placement of the threads. The key observation was that if the client and server threads were on different nodes, then the best placement of variables was to have the request variable (written by the client and read by the server) reside on the same node as the client thread, and to place the response variable (written by the server and read by the client) on the same node as the server. That is, if you have a variable that's to be written by one thread and read by another, it should be homed with the writer thread. For our simple client-server model that means using split request and response communication variables with unidirectional message flow on a given page. This can yield up to twice the throughput of less favorable placement strategies. Our X4800 uses the QPI 1.0 protocol with source-based snooping. Briefly, when node A needs to probe a cache line it fires off snoop requests to all the nodes in the system. Those recipients then forward their response not to the original requester, but to the home node H of the cache line. H waits for and collects the responses, adjudicates and resolves conflicts and ensures memory-model ordering, and then sends a definitive reply back to the original requester A. If some node B needed to transfer the line to A, it will do so by cache-to-cache transfer and let H know about the disposition of the cache line. A needs to wait for the authoritative response from H. So if a thread on node A wants to write a value to be read by a thread on node B, the latency is dependent on the distances between A, B, and H. We observe the best performance when the written-to variable is co-homed with the writer A. That is, we want H and A to be the same node, as the writer doesn't need the home to respond over the QPI link, as the writer and the home reside on the very same node. With architecturally informed placement of communication variables we eliminate at least one QPI hop from the critical path. Newer Intel processors use the QPI 1.1 coherence protocol with home-based snooping. As noted above, under source-snooping a requester broadcasts snoop requests to all nodes. Those nodes send their response to the home node of the location, which provides memory ordering, reconciles conflicts, etc., and then posts a definitive reply to the requester. In home-based snooping the snoop probe goes directly to the home node and are not broadcast. The home node can consult snoop filters -- if present -- and send out requests to retrieve the line if necessary. The 3rd party owner of the line, if any, can respond either to the home or the original requester (or even to both) according to the protocol policies. There are myriad variations that have been implemented, and unfortunately vendor terminology doesn't always agree between vendors or with the academic taxonomy papers. The key is that home-snooping enables the use of a snoop filter to reduce interconnect traffic. And while home-snooping might have a longer critical path (latency) than source-based snooping, it also may require fewer messages and less overall bandwidth. It'll be interesting to reprise these experiments on a platform with home-based snooping. While collecting data I also noticed that there are placement concerns even in the seemingly trivial case when both threads and both variables reside on a single node. Internally, the cores on each X7560 package are connected by an internal ring. (Actually there are multiple contra-rotating rings). And the last-level on-chip cache (LLC) is partitioned in banks or slices, which with each slice being associated with a core on the ring topology. A hardware hash function associates each physical address with a specific home bank. Thus we face distance and topology concerns even for intra-package communications, although the latencies are not nearly the magnitude we see inter-package. I've not seen such communication distance artifacts on the T2+, where the cache banks are connected to the cores via a high-speed crossbar instead of a ring -- communication latencies seem more regular.

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• Not attending the LUGM mini-meetup - 05. Oct 2013

  Not attending a meeting of the LUGM can be fun, too. It's getting a bit of a habit that Ish is organising small gatherings, aka mini-meetups, of the Linux User Group Mauritius/Meta (LUGM) almost every Saturday. There they mainly discuss and talk about various elements of using Linux as ones main operating systems and the possibilities you are going to have. On top of course, some tips & tricks about mastering the command line and initial steps in scripting or even writing HTML. In general, sounds like a good portion of fun and great spirit of community. Unfortunately, I'm usually quite busy with private and family matters during the weekend and so I already signalised that I wouldn't be around. Well, at least not physically... But this Saturday a couple of things worked out faster than expected and so I was hanging out on my machine. I made virtual contact with one of Pawan's messages over on Facebook... And somehow that kicked off some kind of an online game fun on basic configuration of Apache HTTPd 2.2.x, PHP 5.x and how to improve the overall performance of a newly installed blog based on WordPress. Default configuration files Nitin's website finally came alive and despite the dark theme and the hidden Apple 'fanboy' advertisement I was more interested in the technical situation. As with any new installation there is usually quite some adjustment to be done. And Nitin's page was no exception. Unfortunately, out of the box installations of Apache httpd and PHP are too verbose and expose too much information under the hood. You might think that this isn't really a problem at all, well, think about it again after completely reading this article. First, I checked the HTTP response headers - using either Chrome Developer Tools or Firefox Web Developer extension - of Nitin's page and based on that I advised him to lower the noise levels a little bit. It's not really necessary that detailed information about web server software and scripting language has to be published in every response made. Quite a number of script kiddies and exploits actually check for version specifics prior to an attack. So, removing at least version details hardens the system a little bit. In particular, I'm talking about these response values: Server X-Powered-By How to achieve that? By tweaking the configuration files... Namely, we are going to look into the following ones: apache2.conf httpd.conf .htaccess php.ini The above list contains some additional files, I'm talking about in the next paragraphs. Anyway, those are the ones involved. Tweaking Apache Open your favourite text editor and start to modify the apache2.conf. Eventually, you might like to have a quick peak at the file to see whether it is necessary to adjust it or not. Following is a handy combination of commands to get an overview of your active directives: # sudo grep -v '#' /etc/apache2/apache2.conf | grep -v '^$' | less There you keep an eye on those two Apache directives: ServerSignature Off ServerTokens Prod If that's not the case, change them as highlighted above. In order to activate your modifications you have to restart Apache httpd server. On Debian and Ubuntu you might use apache2ctl for that, on other distributions you might have to use service or run the init-scripts again: # sudo apache2ctl configtestSyntax OK# sudo apache2ctl restart Refresh your website and check the HTTP response header. Tweaking PHP5 (a little bit) Next, check your php.ini file with the following statement: # sudo grep -v ';' /etc/php5/apache2/php.ini | grep -v '^$' | less And check the value of expose_php = Off Again, if it's not as highlighted, change it... Some more Apache love Okay, back to Apache it might also be interesting to improve the situation about browser caching and removing more obsolete information. When you run your website against the usual performance checks like Google Page Speed and Yahoo YSlow you might see those check points with bad grades on a standard, default configuration. Well, this can be done easily. Configure entity tags (ETags) ETags are only interesting when you run your websites on a farm of multiple web servers. Removing this data for your static resources is very simple in Apache. As we are going to deal with the HTTP response header information you have to ensure that Apache is capable to manipulate them. First, check your enabled modules: # sudo ls -al /etc/apache2/mods-enabled/ | grep headers And in case that the 'headers' module is not listed, you have to enable it from the available ones: # sudo a2enmod headers Second, check your httpd.conf file (in case it exists): # sudo grep -v '#' /etc/apache2/httpd.conf | grep -v '^$' | less In newer (better said fresh) installations you might have to create a new configuration file below your conf.d folder with your favourite text editor like so: # sudo nano /etc/apache2/conf.d/headers.conf Then, in order to tweak your HTTP responses either check for those lines or add them: Header unset ETagFileETag None In case that your file doesn't exist or those lines are missing, feel free to create/add them. Afterwards, check your Apache configuration syntax and restart your running instances as already shown above: # sudo apache2ctl configtestSyntax OK# sudo apache2ctl restart Add Expires headers To improve the loading performance of your website, you should take some care into the proper configuration of how to leverage the browser's ability to cache certain resources and files. This is done by adding an Expires: value to the HTTP response header. Generally speaking it is advised that you specify a near-future, read: 1 week or a little bit more, for your static content like JavaScript files or Cascading Style Sheets. One solution to adjust this is to put some instructions into the .htaccess file in the root folder of your web site. Of course, this could also be placed into a more generic location of your Apache installation but honestly, I'd like to keep this at the web site level. Following some adjustments I'm currently using on this blog site: # Turn on Expires and set default to 0ExpiresActive OnExpiresDefault A0 # Set up caching on media files for 1 year (forever?)<FilesMatch "\.(flv|ico|pdf|avi|mov|ppt|doc|mp3|wmv|wav)$">ExpiresDefault A29030400Header append Cache-Control "public"</FilesMatch> # Set up caching on media files for 1 week<FilesMatch "\.(js|css)$">ExpiresDefault A604800Header append Cache-Control "public"</FilesMatch> # Set up caching on media files for 31 days<FilesMatch "\.(gif|jpg|jpeg|png|swf)$">ExpiresDefault A2678400Header append Cache-Control "public"</FilesMatch> As we are editing the .htaccess files, it is not necessary to restart Apache. In case that your web site doesn't load anymore or you're experiencing an error while trying to restart your httpd, check that the 'expires' module is actually an enabled module: # ls -al /etc/apache2/mods-enabled/ | grep expires# sudo a2enmod expires Of course, the instructions above a re not feature complete but I hope that they might provide a better default configuration for your LAMP stack. Resume of the day Within a couple of hours, and while being occupied with an eLearning course on SQL Server 2012, I had some good fun in helping and assisting other LUGM members while they were some kilometers away at Bagatelle. According to other blog articles it seems that Nitin had quite some moments of desperation. Just for the records: At no time it was my intention to either kick his butt or pull a leg on him. Simply, providing some input based on the lessons I've learned over the last couple of years configuring Apache HTTPd and PHP. Check out the other blogs, too: LUGM mini-meetup... Epic! Superb Saturday Linux Meetup And last but not least, the man himself: The end of a new beginning Cheers, and happy community'ing! Updates Due to our weekly Code & Coffee sessions in the MSCC community, I had a chance to talk to Nitin directly and he showed me the problems directly on his machine. This led to update this article hence the paragraphs on enabling the modules 'headers' and 'expires'.

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• Corsair Hackers Reboot

  It wasn't easy for me to attend but it was absolutely worth to go. The Linux User Group of Mauritius (LUGM) organised another get-together for any open source enthusiast here on the island. Strangely named "Corsair Hackers Reboot" but it stands for a positive cause: "Corsair Hackers Reboot Event A collaborative activity involving LUGM, UoM Computer Club, Fortune Way Shopping Mall and several geeks from around the island, striving to put FOSS into homes & offices. The public is invited to discover and explore Free Software & Open Source." And it was a good opportunity for me and the kids to visit the east coast of Mauritius, too. Perfect timing It couldn't have been better... Why? Well, for two important reasons (in terms of IT): End of support for Microsoft Windows XP - 08.04.2014 Release of Ubuntu 14.04 Long Term Support - 17.04.2014 Quite funnily, those two IT dates weren't the initial reasons and only during the weeks of preparations we put those together. And therefore it was even more positive to promote the use of Linux and open source software in general to a broader audience. Getting there ... Thanks to the new motor way M3 and all the additional road work which has been completed recently it was very simple to get across the island in a very quick and relaxed manner. Compared to my trips in the early days of living in Mauritius (and riding on a scooter) it was very smooth and within less than an hour we hit Centrale de Flacq. Well, being in the city doesn't necessarily mean that one has arrived at the destination. But thanks to modern technology I had a quick look on Google Maps, and we finally managed to get a parking behind the huge bus terminal in Flacq. From there it was just a short walk to Fortune Way. The children were trying to count the number of buses... Well, lots and lots of buses - really impressive actually. What was presented? There were different areas set up. Right at the entrance one's attention was directly drawn towards the elevated hacker's stage. Similar to rock stars performing their gig there was bunch of computers, laptops and networking equipment in order to cater the right working conditions for coding/programming challenge(s) on the one hand and for the pen-testing or system hacking competition on the other hand. Personally, I was very impresses that actually Nitin took care of the pen-testing competition. He hardly started one year back with Linux in general, and Kali Linux specifically. Seeing his personal development from absolute newbie to a decent Linux system administrator within such a short period of time, is really impressive. His passion to open source software made him a living. Next, clock-wise seen, was the Kid's Corner with face-painting as the main attraction. Additionally, there were numerous paper print outs to colour. Plus a decent workstation with the educational suite GCompris. Of course, my little ones were into that. They already know GCompris since a while as they are allowed to use it on an IGEL thin client terminal here at home. To simplify my life, I set up GCompris as full-screen guest session on the server, and they can pass the login screen without any further obstacles. And because it's a thin client hooked up to a XDMCP remote session I don't have to worry about the hardware on their desk, too. The next section was the main attraction of the event: BYOD - Bring Your Own Device Well, compared to the usual context of BYOD the corsairs had a completely different intention. Here, you could bring your own laptop and a team of knowledgeable experts - read: geeks and so on - offered to fully convert your system on any Linux distribution of your choice. And even though I came later, I was told that the USB pen drives had been in permanent use. From being prepared via dd command over launching LiveCD session to finally installing a fresh Linux system on bare metal. Most interestingly, I did a similar job already a couple of months ago, while upgrading an existing Windows XP system to Xubuntu 13.10. So far, the female owner is very happy and enjoys her system almost every evening to go shopping online, checking mails, and reading latest news from the Anime world. Back to the Hackers event, Ish told me that they managed approximately 20 conversion during the day. Furthermore, Ajay and others gladly assisted some visitors with some tricky issues and by the end of the day you can call is a success. While I was around, there was a elderly male visitor that got a full-fledged system conversion to a Linux system running completely in French language. A little bit more to the centre it was Yasir's turn to demonstrate his Arduino hardware that he hooked up with an experimental electrical circuit board connected to an LCD matrix display. That's the real spirit of hacking, and he showed some minor adjustments on the fly while demo'ing the system. Also, very interesting there was a thermal sensor around. Personally, I think that platforms like the Arduino as well as the Raspberry Pi have a great potential at a very affordable price in order to bring a better understanding of electronics as well as computer programming to a broader audience. It would be great to see more of those experiments during future activities. And last but not least there were a small number of vendors. Amongst them was Emtel - once again as sponsor of the general internet connectivity - and another hardware supplier from Riche Terre shopping mall. They had a good collection of Android related gimmicks, like a autonomous web cam that can convert any TV with HDMI connector into an online video chat system given WiFi. It's actually kind of awesome to have a Skype or Google hangout video session on the big screen rather than on the laptop. Some pictures of the event LUGM: Great conversations on Linux, open source and free software during the Corsair Hackers Reboot LUGM: Educational workstation running GCompris suite attracted the youngest attendees of the day. Of course, face painting had to be done prior to hacking... LUGM: Nadim demoing some Linux specifics to interested visitors. Everyone was pretty busy during the whole day LUGM: The hacking competition, here pen-testing a wireless connection and access point between multiple machines LUGM: Well prepared workstations to be able to 'upgrade' visitors' machines to any Linux operating system Final thoughts Gratefully, during the preparations of the event I was invited to leave some comments or suggestions, and the team of the LUGM did a great job. The outdoor banner was a eye-catcher, the various flyers and posters for the event were clearly written and as far as I understood from the quick chats I had with Ish, Nadim, Nitin, Ajay, and of course others all were very happy about the event execution. Great job, LUGM! And I'm already looking forward to the next Corsair Hackers Reboot event ... Crossing fingers: Very soon and hopefully this year again :) Update: In the media The event had been announced in local media, too. L'Express: Salon informatique: Hacking Challenge à Flacq

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• Reviewing Retail Predictions for 2011

  - by David Dorf

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} I've been busy thinking about what 2012 and beyond will look like for retail, and I have some interesting predictions to share.  But before I go there, let’s first review this year’s predictions before making new ones for 2012. 1. Alternate Payments We've seen several alternate payment schemes emerge over the last two years, and 2011 may be the year one of them takes hold. Any competition that can drive down fees will be good for everyone. I'm betting that Apple will add NFC chips to their next version of the iPhone, then enable payments in stores using iTunes accounts on the backend. Paypal will continue to make inroads, and Isis will announce a pilot. The iPhone 4S did not contain an NFC chip, so we’ll have to continuing waiting for the iPhone 5. PayPal announced its moving into in-store payments, and Google launched its wallet in selected cities.  Overall I think the payment scene is heating up and that trend will continue. 2. Engineered Systems The industry is moving toward purpose-built appliances that are optimized across the entire stack. Oracle calls these "engineered systems" and the first two examples are Exadata and Exalogic, but there are other examples from other vendors. These are particularly important to the retail industry because of the volume of data that must be processed. There should be continued adoption in 2011. Oracle reports that Exadata is its fasting growing product, and at the recent OpenWorld it announced the SuperCluster and Exalytics products, both continuing the engineered systems trend. SAP’s HANA continues to receive attention, and IBM also seems to be moving in this direction. 3. Social Analytics There are lots of tools that provide insight into how a brand is perceived across popular internet sites, but as far as I know, these tools are not industry specific. The next step needs to mine the data and determine how it should influence retail operations. The data needs to help retailers determine how they create promotions, which products to stock, and how to keep consumers engaged. Social data alone does not provide the answers, but its one more data point that will help retailers make better decisions. Look for some vendor consolidation to help make this happen. In March, Salesforce.com acquired leading social monitoring vendor Radian6 and followed up with acquisitions of Heroku and Model Metrics. The notion of Social CRM seems to be going more mainstream now. 4. 2-D Barcodes Look for more QRCodes on shelf-tags, in newspaper circulars, and on billboards. It's a great portal from the physical world into the digital one that buys us time until augmented reality matures further. Nobody wants to type "www", backslash, and ".com" on their phones. QRCodes are everywhere. ‘Nuff said. 5. In the words of Microsoft, "To the Cloud!" My favorite "cloud application" is Evernote. If you take notes on your work laptop, you will inevitably need those notes on your home PC. And if you manage to solve that problem, you'll need to access them from your mobile phone. Evernote stores your notes in the cloud and provides easy ways to access them. Being able to access a service from anywhere and not having to worry about backups, upgrades, etc. is great. Retailers will start to rely on cloud services, both public and private, in the coming year. There were no shortage of announcements in this area: Amazon’s cloud-based Kindle Fire, Apple’s iCloud, Oracle’s Public Cloud, etc. I saw an interesting presentation showing how BevMo moved their systems to the cloud.  Seems like retailers are starting to consider the cloud for specific uses. 6. F-CommerceTop of Form Move over "E" and "M" so we can introduce "F-Commerce," which should go mainstream in 2011. Already several retailers have created small stores on Facebook, and it won't be long before Facebook becomes a full-fledged channel in the omni-channel world of retail. The battle between Facebook and Google will heat up over retail, where both stand to make lots of money. JCPenney and ASOS both put their entire catalogs on Facebook, and lots of other retailers have connected Facebook to their e-commerce site. I still think selling from the newsfeed is the best approach, and several retailers are trying that approach as well. I just don’t see Google+ as a threat to Facebook, so I think that battle is over.  I called 2011 The Year of F-Commerce, and that was probably accurate. Its good to look back at predictions, but we also have to think about what was missed.  I didn't see Amazon entering the tablet business with such a splash, although in hindsight it was obvious. Nor did I think HP would fall so far so fast.  Look for my 2012 predictions coming soon.

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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