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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Unity 5.1 audio issues (no sound in back channels)

  - by N0xus

  I've trying to bring in surround sound audio into my project. I've set my computer up to run in 5.1 and when I play a 6 channel audio through windows media player (it's a test audio that does left speaker, right speaker etc) it works fine. However, when I run it through Unity, all I get is the front 3 channels. I've set it in the Edit - project settings - audio to be 5.1 in there. I even set it in code with following: void Start() { AudioSettings.speakerMode = AudioSpeakerMode.Mode5point1; } How ever, when I run a debug line of: print ( AudioSettings.driverCaps); It tells me that Unity is only playing in stereo. Is there something I'm still not doing? I should also add I've ran 10 different tests using the 3D audio pan and spread options. I've set both to either being fully off, half way on and full. Still the same results.

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• New Zealand Windows Phone 7 Dev Training Events

  This week Ben Gracewood, Chris Klug, Keith Patton and myself delivered three Windows Phone 7 developer training events in Christchurch, Wellington and Auckland. The agenda was packed with more than 5 1/2 hours worth of content and we met and interacted with more than 100 motivated kiwis dev looking to build applications for the new Windows Phone 7 platform. Below is a 15min video that I have posted to Channel 9 of the content that was delivered at the sessions: For our presentations we drew...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• An introduction to Oracle Retail Data Model with Claudio Cavacini

  - by user801960

  In this video, Claudio Cavacini of Oracle Retail explains Oracle Retail Data Model, a solution that combines pre-built data mining, online analytical processing (OLAP) and dimensional models to deliver industry-specific metrics and insights that improve a retailers’ bottom line. Claudio shares how the Oracle Retail Data Model (ORDM) delivers retailer and market insight quickly and efficiently, allowing retailers to provide a truly multi-channel approach and subsequently an effective customer experience. The rapid implementation of ORDM results in predictable costs and timescales, giving retailers a higher return on investment. Please visit our website for further information on Oracle Retail Data Model.

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• Why Oracle Retail Merchandise Operations Management?

  - by user801960

  Lara Livgard, Director of Oracle Retail Strategy, explains why retailers should choose Oracle Retail Merchandise Operations Management (MOM), sharing the benefits of the solutions and showcasing customer examples. MOM is a highly proven solution supporting over 275 live customers across the world across a range of vertical markets, through its flexible, modular architecture. The robust functionality and scalable nature of the MOM solutions provide the platform to support retail growth through acquisitions, international expansion and the addition of new formats, assortments and channels. Access this video on our YouTube Channel. Take a look at the Oracle Retail website for more information on Merchandise Operations Management.

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• I'm getting unrelated system messages in terminal?

  - by Zed

  For some reason from time to time I keep getting this weird system messages in my working terminal emulator, unrelated to anything I do.For example: [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:001] Using Gtk2 toolkit [000:033] Starting client channel. [000:048] Read port file, port=33359 [000:050] Initiated connection to GoogleTalkPlugin [000:154] Socket connection established [000:154] ScheduleOnlineCheck: Online check in 5000ms [000:203] Got cookie response, socket is authorized [000:203] AUTHORIZED; socket handshake complete [005:216] HandleOnlineCheck: Starting check [005:216] HandleOnlineCheck: OK; current state: 3 Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory After some investigation I concluded that those messages ARE from firefox.However, I didn't start Firefox from terminal. or nsBuiltinDecoderStateMachine::RunStateMachine queuing nsBuiltinDecoder::PlaybackEnded nsBuiltinDecoder::PlaybackEnded mPlayState=3 nsBuiltinDecoderStateMachine::RunStateMachine queuing nsBuiltinDecoder::PlaybackEnded nsBuiltinDecoder::PlaybackEnded mPlayState=3 I have no clue how this ends up in working terminal, any thoughts ?

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• NightHacking Tour Continues - Don't Miss It!

  - by Tori Wieldt

  Java Evangelist Steven Chin (@steveonjava) has been motorcycling across Europe, dropping in on developers and Java User Groups to do some hacking. The visits he has already made are up on the Youtube/Java channel (including James Gosling, Ben Evans, Stephen Colebourne and Trisha Gee).  Steve will be at J-Fall in the Netherlands all day Wednesday, Oct 31. You can watch streaming live and join in on the conversation. (You mean you missed the discussion about long variable names?) Watch for #nighthacking on Twitter. Some upcoming stops on the tour include: Adam Bien (Java Champion and Author) - Friday Nov 2 at 11AM CEST (2AM PST) Andres Almiray (Griffon Founder and Author) - Sunday Nov 4 at 8PM CEST (11AM PST) In total, there will be over 20 different interviews, several JUG visits, and special coverage of J-Fall and Devoxx conferences.You can view the full schedule and watch streaming video at nighthacking.com.

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• In Social Relationship Management, the Spirit is Willing, but Execution is Weak

  - by Mike Stiles

  In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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• JSF 2.2, Interceptors 1.2, and JPA 2.1 Replay: Java EE 7 Launch Webinar Technical Breakouts on YouTube

  - by arungupta

  As stated previously (here, here, and here), the On-Demand Replay of Java EE 7 Launch Webinar is already available. You can watch the entire Strategy and Technical Keynote there, and all other Technical Breakout sessions as well. We are releasing the next set of Technical Breakout sessions on GlassFishVideos YouTube channel as well. In this series, we are releasing JSF 2.2, Interceptors 1.2, and JPA 2.1. Here's the JSF 2.2 session: Here's the Interceptors 1.1 session: Here's the JPA 2.1 session: Enjoy watching them over the next few days before we release the next set of videos! And don't forget to download Java EE 7 SDK and try numerous bundled samples.

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• Preventing Users From Copying Text From and Pasting It Into TextBoxes

  Many websites that support user accounts require users to enter an email address as part of the registration process. This email address is then used as the primary communication channel with the user. For instance, if the user forgets her password a new one can be generated and emailed to the address on file. But what if, when registering, a user enters an incorrect email address? Perhaps the user meant to enter <code>[email protected]</code>, but accidentally transposed the first two letters, entering <code>[email protected]</code>. How can such typos be prevented?The only foolproof way to ensure that the user's entered email address is valid is to send them a validation email upon registering that includes a link that, when visited, activates their account. (This

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• Oracle WebCenter Quiz

  - by Michael Snow

  Quiz: How many of the following business necessities can you accomplish with Oracle WebCenter? a) Employee On-boarding b) Policies & Procedures c) Regulatory Compliance d) Sales Enablement Dashboards e) Secure Deal Collaboration f) Document & IP Management g) Accounts Payable h) Records Management i) Claims Processing j) Marketing and Brand Management k) Call Center & HelpDesk l) Contract Management m) Collaborative Content Contribution and Sharing Environment n) Enterprise Application, Desktop and Office integration o) Share Content Across Intranet And Extranets p) Combine Content In Composite Applications q) Subject Matter Expert Location r) Personalize Recommendations of Spaces, Documents, Wikis, Blogs, and Topics s) Collaborative Community Websites t) Marketing Driven Websites u) Strategic Web Experience Management v) Online Engagement Optimization w) Create Targeted Online Experiences x) Manage Interactive Social Experiences y) Optimize Multi-Channel Customer Experiences z) End-User Personalization & Syndication aa) ALL OF THE ABOVE!!!  (HINT: CHOOSE THIS ONE!!) bb) NONE OF THE ABOVE Learn More - Join us for a Webcast   Do More with Oracle WebCenter – Expand Beyond Content Management

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• Die individuelle Lizenz zum Erfolg

  - by A&C Redaktion

  Wer will schon mit anderen über einen Kamm geschoren werden? All unsere Partner sind auf sehr unterschiedliche Bereiche spezialisiert und arbeiten mit einem breiten Spektrum an Kunden, die wiederum eine Vielzahl besonderer Bedürfnisse mitbringen. Dieser Vielfalt entsprechend, bietet Oracle ein ausdifferenziertes Lizenzierungsmodell. Speziell für die unabhängigen Softwarepartner (ISVs) erläutert Senior Channel Manager Sven Jürgens im Gespräch mit Holger Pölzl, welche Form der Lizenzierung zu welchem Vorhaben passt. Neben der klassischen Full Use Lizenz gibt es beispielsweise noch deutlich günstigere Arten, von Application Specific Full Use (ASFU) oder Embedded Software Licensing (ESL) bis hin zu SAAS- oder Hosting-Angeboten. Welches Modell das richtige ist, entscheiden die beiden am liebsten im direkten Gespräch mit dem Partner. Kontaktieren Sie uns: Sven Jürgens und Holger Pölzl.

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• How to Build Your Own Siri App In a Browser

  - by ultan o'broin

  This post from Applications User Experience team co-worker Mark Vilrokx (@mvilrokx) about building your own Siri-style voice app in a browser using Rails, Chrome, and WolframAlpha is so just good you've now got it thrice! I love these kind of How To posts. They not only show off innovation but inspire others to try it out too. Love the sharing of the code snippets too. Hat tip to Jake at the AppsLab (and now on board with the Applications UX team too) for picking up the original All Things Rails blog post. Oracle Voice & Nuance demo on the Oracle Applications User Experience Usable Apps YouTube Channel Mark recently presented on Oracle Voice at the Oracle Usability Advisory Board on Oracle Voice and Oracle Fusion Applications and opened customers and partners eyes to how this technology can work for their users in the workplace and what's coming down the line! Great job, Mark.

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• 64 bit Ubuntu sees half my RAM

  - by koehn

  This is on my AMD FX(tm)-4100 Quad-Core Processor (according to /proc/cpuinfo) on a machine with two 4GB RAM DIMMs. BIOS shows 8GB RAM installed. Any help would be appreciated. RAM: Extreme Performance Sector 5 G Series 8GB DDR3-1333 (PC3-1066) Enhanced Latency Dual Channel Desktop Memory Kit (Two 4GB Memory Modules) MB: GA-78LMT-S2P Socket AM3+ 760G mATX AMD Motherboard CPU: FX 4100 Black Edition 3.6GHz Quad-Core Socket AM3+ Boxed Processor Here's what the software says: $ free total used free shared buffers cached Mem: 3515100 3293656 221444 0 19260 2670352 -/+ buffers/cache: 604044 2911056 Swap: 3650556 90916 3559640 $ uname -a Linux mythbuntu 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux From lshw: *-memory description: System Memory physical id: 20 slot: System board or motherboard size: 4GiB *-bank:0 description: DIMM 1066 MHz (0.9 ns) product: None vendor: None physical id: 0 serial: None slot: A0 size: 2GiB width: 64 bits clock: 1066MHz (0.9ns) *-bank:1 description: DIMM 1066 MHz (0.9 ns) product: None vendor: None physical id: 1 serial: None slot: A1 size: 2GiB width: 64 bits clock: 1066MHz (0.9ns)

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• Shortcut to switch between Analog Stereo output & HDMI audio output

  - by iJeeves

  To switch to HDMI audio output (of monitor) and back to normal audio output from system audio jack (for headphones, as my monitor doesn't have audio out), I find myself opening up sound preferences and selecting the right channel everytime. Is there any way I can create a toggle button in the panel or assign some shortcut key to toggle since I do the switching so often. :aplay -l **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 3: HDMI 0 [HDMI 0] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 7: STAC92xx Digital [STAC92xx Digital] Subdevices: 1/1 Subdevice #0: subdevice #0

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• Get Creative soundcard working correctly

  - by schwiz

  I am trying to get sound going on my fresh install of 10.10. I have a creative fatlity branded sound card. My ALSA information. Most things seems to be working out of the box, once I turned off my onboard sound in my BIOS the soundcard kicked in. However, the system sounds aren't working (I love those drums and the road runner sound when you press backspace). Also, with a 7.1 setup my center channel and subwoofer don't work at all. All other channels are working like a champ. So I am trying to accomplish two things, get system sounds working and get center/sub channels working. How should I try to fix this?

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• Online accounts advanced setting with Empathy (13.10)

  - by uruloke

  the new online accounts doesn't have the advanced settings as the empathy accounts had. How do i change the google server to connect to? i read here: https://wiki.gnome.org/Empathy/FAQ I can't connect to my Google Talk account Your router is probably blocking DNS SRV requests. If possible you should try to fix it. If you can't, the easiest work around is to set "talk.google.com" in the "Server" field of the advanced section of the account. So i think this might fix my problem, or maybe just an option to shift the port it connects to. and is there anyone that knows how to use join any IRC channels with Empathy? i have installed the plugin, but i don't know how to join a channel.

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• Registration Open Now! Virtual Developer Day: Oracle ADF Development

  - by Greg Jensen

  Is your organization looking at developing Web or Mobile application based upon the Oracle platform?  Oracle is offering a virtual event for Developer Leads, Managers and Architects to learn more about developing Web, Mobile and beyond based on Oracle applications. This event will provide sessions that range from introductory to deep dive covering Oracle's strategic framework for developing multi-channel enterprise applications for the Oracle platforms. Multiple tracks cover every interest and every level and include live online Q&A chats with Oracle's technical staff.   For Registration and Information, please follow the link HERE Sign up for one of the following events below Americas - Tuesday - November 19th / 9am to 1pm PDT / 12pm to 4pm EDT / 1pm to 5pm BRT APAC - Thursday - November 21st / 10am - 1:30pm IST (India) / 12:30pm - 4pm SGT (Singapore) / 3:30pm -7pm AESDT EMEA - Tuesday - November 26th / 9am - 1pm GMT / 1pm - 5pm GST / 2:30pm -6:30pm IST

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• Manual bootstrapping with Juju on VPS

  - by aaronfc

  I recently bought a VPS (OpenVZ) with Ubuntu 13.04. Lately I've read about Juju and I thought it would match my needs on my brand new VPS as I want to easily configure Hadoop, Wordpress, Graphite and other services. I tried the juju-local approach but I got an error while installing it: http://paste.ubuntu.com/6373143/ So I got to #juju IRC channel and I was told to use "Manual bootstrapping" and create a question here in order to get more info as it seems is something under development. Could anybody help me getting Juju to work on my VPS? Did any had the same problem? Thanks in advance! EDIT: After some more research (and after reading my own question) I think I should clarify a little more the situation. What I want is a manual provider to allow me manage my VPS from Juju. I know there might be a work in progress and I would appreciate any info regarding it's state and any possible solution :)

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• Not able to suspend or hibernate

  - by Tim

  My Ubuntu 10.10 on my laptop Lenovo T400 is not able to suspend or hibernate. Whenever I click Suspend or Hibernate, the moon LED on the bottom of the lid flashes a few seconds, the screen quickly shows something like "some devices fail to suspend, error 5", and then the moon LED goes off and the display still has ambient light illumination. I suppose in suspend or hibernation state, the display should have no illumination, just like when the laptop is turned off, right? If I press any key, the unlock screen dialogue will pop out. I searched a little on the internet, and installed 'acpi-support' according to some advice but it does not help. Any suggestions to solve this problem? Thanks and regards! ADDED: Laptop specifications: CPU Intel Mobile Core 2 Duo P8800 @ 2.66GHz Penryn 45nm Technology RAM 1.9GB Single-Channel DDR3 @ 532MHz (7-7-7-20) Motherboard LENOVO 2764CTO (None) Graphics ThinkPad Display 1440x900 @ 1440x900 ATI Mobility Radeon HD 3400 Series (Lenovo) Hard Drives 244GB Western Digital WDC WD2500BEVS-08VAT2 (SATA) Optical Drives HL-DT-ST DVDRAM GSA-U20N AZCDW EFCPUZ452 SCSI CdRom Device AZCDW EFCPUZ452 SCSI CdRom Device Audio Conexant 20561 SmartAudio HD

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• Atheros 922 PCI WIFI is disabled in Unity but enabled in terminal - How to get it to work?

  - by zewone

  I am trying to get my PCI Wireless Atheros 922 card to work. It is disabled in Unity: both the network utility and the desktop (see screenshot http://www.amisdurailhalanzy.be/Screenshot%20from%202012-10-25%2013:19:54.png) I tried many different advises on many different forums. Installed 12.10 instead of 12.04, enabled all interfaces... etc. I have read about the aht9 driver... The terminal shows no hw or sw lock for the Atheros card, nevertheless, it is still disabled. Nothing worked so far, the card is still disabled. Any help is much appreciated. Here are more tech details: myuser@adri1:~$ sudo lshw -C network *-network:0 DISABLED description: Wireless interface product: AR922X Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 2 bus info: pci@0000:03:02.0 logical name: wlan1 version: 01 serial: 00:18:e7:cd:68:b1 width: 32 bits clock: 66MHz capabilities: pm bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.5.0-17-generic firmware=N/A latency=168 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:18 memory:d8000000-d800ffff *-network:1 description: Ethernet interface product: VT6105/VT6106S [Rhine-III] vendor: VIA Technologies, Inc. physical id: 6 bus info: pci@0000:03:06.0 logical name: eth0 version: 8b serial: 00:11:09:a3:76:4a size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=via-rhine driverversion=1.5.0 duplex=half latency=32 link=no maxlatency=8 mingnt=3 multicast=yes port=MII speed=10Mbit/s resources: irq:18 ioport:d300(size=256) memory:d8013000-d80130ff *-network DISABLED description: Wireless interface physical id: 1 bus info: usb@1:8.1 logical name: wlan0 serial: 00:11:09:51:75:36 capabilities: ethernet physical wireless configuration: broadcast=yes driver=rt2500usb driverversion=3.5.0-17-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg myuser@adri1:~$ sudo rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy1: Wireless LAN Soft blocked: no Hard blocked: yes 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no myuser@adri1:~$ dmesg | grep wlan0 [ 15.114235] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready myuser@adri1:~$ dmesg | egrep 'ath|firm' [ 14.617562] ath: EEPROM regdomain: 0x30 [ 14.617568] ath: EEPROM indicates we should expect a direct regpair map [ 14.617572] ath: Country alpha2 being used: AM [ 14.617575] ath: Regpair used: 0x30 [ 14.637778] ieee80211 phy0: >Selected rate control algorithm 'ath9k_rate_control' [ 14.639410] Registered led device: ath9k-phy0 myuser@adri1:~$ dmesg | grep wlan1 [ 15.119922] IPv6: ADDRCONF(NETDEV_UP): wlan1: link is not ready myuser@adri1:~$ lspci -nn | grep 'Atheros' 03:02.0 Network controller [0280]: Atheros Communications Inc. AR922X Wireless Network Adapter [168c:0029] (rev 01) myuser@adri1:~$ sudo ifconfig eth0 Link encap:Ethernet HWaddr 00:11:09:a3:76:4a inet addr:192.168.2.2 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::211:9ff:fea3:764a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:5457 errors:0 dropped:0 overruns:0 frame:0 TX packets:2548 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:3425684 (3.4 MB) TX bytes:282192 (282.1 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:590 errors:0 dropped:0 overruns:0 frame:0 TX packets:590 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:53729 (53.7 KB) TX bytes:53729 (53.7 KB) myuser@adri1:~$ sudo iwconfig wlan0 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on lo no wireless extensions. eth0 no wireless extensions. wlan1 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off myuser@adri1:~$ lsmod | grep "ath9k" ath9k 116549 0 mac80211 461161 3 rt2x00usb,rt2x00lib,ath9k ath9k_common 13783 1 ath9k ath9k_hw 376155 2 ath9k,ath9k_common ath 19187 3 ath9k,ath9k_common,ath9k_hw cfg80211 175375 4 rt2x00lib,ath9k,mac80211,ath myuser@adri1:~$ iwlist scan wlan0 Failed to read scan data : Network is down lo Interface doesn't support scanning. eth0 Interface doesn't support scanning. wlan1 Failed to read scan data : Network is down myuser@adri1:~$ lsb_release -d Description: Ubuntu 12.10 myuser@adri1:~$ uname -mr 3.5.0-17-generic i686  Any help much appreciated... Thanks, Philippe 31-10-2012 ... I have some more updates. When I do the following command it does see my Wifi router... So even if it is still disabled... the card seems to work and see the router (ESSID:"5791BC26-CE9C-11D1-97BF-0000F81E") See below: sudo iwlist wlan1 scanning wlan1 Scan completed : Cell 01 - Address: 00:19:70:8F:B0:EA Channel:10 Frequency:2.457 GHz (Channel 10) Quality=51/70 Signal level=-59 dBm Encryption key:on ESSID:"5791BC26-CE9C-11D1-97BF-0000F81E" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s Mode:Master Extra:tsf=000000025dbf2188 Extra: Last beacon: 108ms ago IE: Unknown: 002035373931424332362D434539432D313144312D393742462D3030303046383145 IE: Unknown: 010882848B960C121824 IE: Unknown: 03010A IE: Unknown: 0706424520010D14 IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: Unknown: 2A0100 IE: Unknown: 32043048606C IE: Unknown: DD180050F2020101030003A4000027A4000042435E0062322F00 IE: Unknown: DD0900037F01010000FF7F IE: Unknown: DD0A00037F04010000000000

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• Auf Erfolg spezialisiert

  - by A&C Redaktion

  Spezialisierung kommt an. So lautet kurz gefasst die Bilanz, die Oracle Alliances & Channel jetzt, nach gut einem Jahr Laufzeit des OPN Spezialisierungsprogramms, gezogen hat. Das Wichtigste auf einen Blick: über 400 Unternehmen in 65 Ländern in Europa, Afrika und dem Nahen Osten sind bereits spezialisierte Oracle Partner270 davon haben das Platin-Level erreichtinsgesamt erfolgten über 560 Spezialisierungensomit sind 14.400 spezialisierte Fachkräfte im OPN Netzwerk tätig und das in 65 Ländern der EMEA-Region Als Grund dafür dass die Sepzialisierungsangebote so gut ankommen, nennt Stein Surlien, dass sich Partner "besser vom Wettbewerb abheben und für ihr spezifisches Fachwissen anerkannt" werden. Weitere Fakten, Stimmen und Einschützungen finden Sie in der aktuellen Pressemitteilung.

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• Dealing with blackhat SEO companies and low quality link building competitors [closed]

  - by Mikko Ohtamaa

  I have often faced a case where the competitors of my client use SEO blackhat tactics where they contact a SEO company to do link building for their websites and products. Here is an example of a typical case of a fake blog created only for link building purposes A very low content article http://marshallfab.com/fundus-camera-explained.html in obvious fake blog: no author information, partially machine generated text, all blog posts are solely about link building Following the link you get to the promoted company page http://www.patternless.com/ ... which, unsurprisingly, links the SEO company homepage in the footer text http://www.affordableseofl.com/ ... who are not shy to advertise their Extremely aggressive SEO plan Does Google have any feedback channel where one could submit cases like this, so that Google would punish the link builders? Are there any means to bring these blackhat companies to pushame to damage their reputation?

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• Drive Innovation from Data with Oracle Business Analytics

  - by Mike.Hallett(at)Oracle-BI&EPM

  Oracle is doing a big marketing push on the transformational value of Business Analytics to our customers, and we hope you as partners can get excited, involved and more business from this campaign.  Work with your local in-country BI business development manager and your partner channel manager: if you want to contribute and are struggling to make contact, then let me know ([email protected]) and I will facilitate introductions. Oracle Day Business Analytics Track Invite your customers to register for their local Oracle Day to get the latest news from OpenWorld and learn about Oracle's Big Data strategy and solution. There is a dedicated Business Analytics track. Business Analytics Facebook Hub Encourage your customers to "Like" the Business Analytics Facebook Page @ www.facebook.com/OracleBusinessAnalytics so they can receive useful and interesting information on their Facebook wall.

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• Invitation to the Oracle EDGE Applications Partner Roadshow

  - by Hartmut Wiese

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is a unique opportunity for any Oracle Alliance & Channel Managers & their Partners to connect with the Oracle Edge Sales and Management Team to understand the relevance and value of the entire Oracle Edge Portfolio of Applications in solving complex customer issues and supporting a variety of evolving Partner Go-To-Market business models. Oracle Edge Applications (PLM, VCE, VCP, MDM, GRC, OPA) With strong participation from the key Oracle Edge Applications Sales business leaders, attendees will get the opportunity to hear about the benefits of the Oracle Edge Solutions within three different value-added contexts: Value 1: Oracle Edge Application Strategy Value 2: Oracle Value Chain Transformation Vision Value 3: Individual Application Business Line Differentiators Following on from the morning presentations, Oracle Partners will also get the opportunity in the afternoon to challenge and discuss the value of Oracle Edge Applications in the context of their own Go-To-Market business models. These sensitive discussions will be managed via focused 1-2-1 breakout meetings with the relevant Oracle Edge Applications Sales Business Leaders. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} When Where To Register Tuesday, July 09th 2013 09 am to 04 pm Utrecht Register now Tuesday, July 16th 2013 09 am to 04 pm London Register now Wednesday, August 28th 2013 09 am to 04 pm Paris Register now IIMPORTANT NOTE: ONLY 60 ATTENDEE PLACES AVAILABLE PER LOCATION - BOOK NOW TO AVOID MISSING OUT. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} There is a strict limit to the number of people who can attend this event based on site logistics for the day. Please note that Partners will be given priority over Oracle personnel registrations. Partners however may only register a maximum of 2 personnel from their company plus the supporting local Oracle Alliance & Channel Manager /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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