Can't install any drivers at all on Windows 8. Error 0x000003F9
- by ABarney
I suddenly can't install any drivers at all on my Windows 8 Pro x64 install. It doesn't matter what kind of driver it is, nothing will install. Everything ends with error 0x000003F9: The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format. When Windows Update tries to install a driver, it just gives error code 800703F9 and says that "Windows Update ran into a problem."
I've already done a scan of system files with sfc, tried another user account, done a chkdsk, and a few more things, but nothing works.
The problem started when I tried to install drivers for my printer earlier today and suddenly started getting messages saying that "Windows Modules Installer has stopped working." I decided to restart and was being greeted with the recovery boot options. I shut the computer down, but when I booted it back up the same thing happened, so I did a repair your pc, and was able to boot into the OS properly. Then I rebooted into my external drive and did a chkdsk on the Windows 8 install that started acting funny. When I booted back into Windows 8, I wasn't able to install any drivers. They all keep coming up with the same error. And I can't seem to find anything at all on this issue. Any help would be much appreciated.
Here's an install log from a failed driver install:
>>> [Device Install (DiInstallDriver) - F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf]
>>> Section start 2012/12/06 20:15:20.714
cmd: "F:\Windows\System32\InfDefaultInstall.exe" "F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf"
inf: {SetupCopyOEMInf: F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf} 20:15:20.716
sto: {Import Driver Package: F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf} 20:15:20.719
sto: Driver Store = F:\Windows\System32\DriverStore [Online] (6.2.9200)
sto: Driver Package = F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf
sto: Architecture = amd64
sto: Flags = 0x00000000
inf: Provider = Google, Inc.
inf: Class GUID = {3f966bd9-fa04-4ec5-991c-d326973b5128}
inf: Driver Version = 08/27/2012,7.0.0.1
inf: Catalog File = androidwinusba64.cat
inf: Version Flags = 0x00000011
! sto: Unable to determine presence of driver package 'android_winusb.inf'. Error = 0x000003F9
flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\amd64\WdfCoInstaller01009.dll' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WdfCoInstaller01009.dll'.
flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\amd64\WinUSBCoInstaller2.dll' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WinUSBCoInstaller2.dll'.
flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf'.
flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\androidwinusba64.cat' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\androidwinusba64.cat'.
pol: {Driver package policy check} 20:15:20.814
pol: {Driver package policy check - exit(0x00000000)} 20:15:20.814
sto: {Stage Driver Package: F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf} 20:15:20.815
! sto: Unable to determine presence of driver package 'android_winusb.inf'. Error = 0x000003F9
inf: {Query Configurability: F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf} 20:15:20.820
inf: Driver package uses WDF.
inf: Driver package 'android_winusb.inf' is configurable.
inf: {Query Configurability: exit(0x00000000)} 20:15:20.823
flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WdfCoInstaller01009.dll' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\amd64\WdfCoInstaller01009.dll'.
flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WinUSBCoInstaller2.dll' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\amd64\WinUSBCoInstaller2.dll'.
flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\android_winusb.inf'.
flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\androidwinusba64.cat' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\androidwinusba64.cat'.
sto: {DRIVERSTORE IMPORT VALIDATE} 20:15:20.875
sig: {_VERIFY_FILE_SIGNATURE} 20:15:20.881
sig: Key = android_winusb.inf
sig: FilePath = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\android_winusb.inf
sig: Catalog = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\androidwinusba64.cat
! sig: Verifying file against specific (valid) catalog failed! (0x800b0109)
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 20:15:20.893
sig: {_VERIFY_FILE_SIGNATURE} 20:15:20.893
sig: Key = android_winusb.inf
sig: FilePath = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\android_winusb.inf
sig: Catalog = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\androidwinusba64.cat
sig: Success: File is signed in Authenticode(tm) catalog.
sig: Error 0xe0000242: The publisher of an Authenticode(tm) signed catalog has not yet been established as trusted.
sig: {_VERIFY_FILE_SIGNATURE exit(0xe0000242)} 20:15:20.907
! sig: Driver package signer is unknown, but user trusts signer.
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 20:15:22.701
sig: Signer Score = 0x0F000000
sig: Signer Name = Google Inc
sto: {DRIVERSTORE IMPORT BEGIN} 20:15:22.702
sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 20:15:22.702
cpy: {Copy Directory: F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}} 20:15:22.703
cpy: Target Path = F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3
cpy: {Copy Directory: F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\amd64} 20:15:22.704
cpy: Target Path = F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3\amd64
cpy: {Copy Directory: exit(0x00000000)} 20:15:22.705
cpy: {Copy Directory: exit(0x00000000)} 20:15:22.706
! sto: Unable to determine if driver package 'android_winusb.inf' is already registered. Error = 0x000003F9
idb: {Register Driver Package: F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3\android_winusb.inf} 20:15:22.707
!!! idb: Failed to create driver package object 'android_winusb.inf_amd64_f7c4b212c9d862a3' in DRIVERS database node. Error = 0x000003F9
!!! idb: Failed to register driver package 'F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3\android_winusb.inf'. Error = 0x000003F9
idb: {Register Driver Package: exit(0x000003f9)} 20:15:22.709
sto: {DRIVERSTORE IMPORT END} 20:15:22.710
sto: {DRIVERSTORE IMPORT END: exit(0x000003f9)} 20:15:22.710
sto: Rolled back driver package import.
!!! sto: Failed to import driver package into Driver Store. Error = 0x000003F9
sto: {Stage Driver Package: exit(0x000003f9)} 20:15:22.736
sto: {Import Driver Package: exit(0x000003f9)} 20:15:22.766
