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• SQL – Contest to Get The Date – Win USD 50 Amazon Gift Cards and Cool Gift

  - by Pinal Dave

  If you are a regular reader of this blog – you will find no issue at all in resolving this puzzle. This contest is based on my experience with NuoDB. If you are not familiar with NuoDB, here are few pointers for you. Step by Step Guide to Download and Install NuoDB – Getting Started with NuoDB Quick Start with Admin Sections of NuoDB – Manage NuoDB Database Quick Start with Explorer Sections of NuoDB – Query NuoDB Database In today’s contest you have to answer following questions: Q 1: Precision of NOW() What is the precision of the NuoDB’s NOW() function, which returns current date time? Hint: Run following script on NuoDB Console Explorer section: SELECT NOW() AS CurrentTime FROM dual; Here is the image. I have masked the area where the time precision is displayed. Q 2: Executing Date and Time Script When I execute following script - SELECT 'today' AS Today, 'tomorrow' AS Tomorrow, 'yesterday' AS Yesterday FROM dual; I will get the following result:   NOW – What will be the answer when we execute following script? and WHY? SELECT CAST('today' AS DATE) AS Today, CAST('tomorrow' AS DATE) AS Tomorrow, CAST('yesterday'AS DATE) AS Yesterday FROM dual; HINT: Install NuoDB (it takes 90 seconds). Prizes: 2 Amazon Gifts 2 Limited Edition Hoodies (US resident only)   Rules: Please leave an answer in the comments section below. You must answer both the questions together in a single comment. US resident who wants to qualify to win NuoDB apparel please mention your country in the comment. You can resubmit your answer multiple times, the latest entry will be considered valid. Last day to participate in the puzzle is June 24, 2013. All valid answer will be kept hidden till June 24, 2013. The winner will be announced on June 25, 2013. Two Winners will get USD 25 worth Amazon Gift Card. (Total Value = 25 x 2 = 50 USD) The winner will be selected using a random algorithm from all the valid answers. Anybody with a valid email address can take part in the contest. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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• CRM vs VRM

  - by David Dorf

  In a previous post, I discussed the potential power of combining social, interest, and location graphs in order to personalize marketing and shopping experiences for consumers.  Marketing companies have been trying to collect detailed information for that very purpose, a large majority of which comes from tracking people on the internet.  But their approaches stem from the one-way nature of traditional advertising.  With TV, radio, and magazines there is no opportunity to truly connect to customers, which has trained marketing companies to [covertly] collect data and segment customers into easily identifiable groups.  To a large extent, we think of this as CRM. But what if we turned this viewpoint upside-down to accommodate for the two-way nature of social media?  The notion of marketing as conversations was the basis for the Cluetrain, an early attempt at drawing attention to the fact that customers are actually unique humans.  A more practical implementation is Project VRM, which is a reverse CRM of sorts.  Instead of vendors managing their relationships with customers, customers manage their relationships with vendors. Your shopping experience is not really controlled by you; rather, its controlled by the retailer and advertisers.  And unfortunately, they typically don't give you a say in the matter.  Yes, they might tailor the content for "female age 25-35 interested in shoes" but that's not really the essence of you, is it?  A better approach is to the let consumers volunteer information about themselves.  And why wouldn't they if it means a better, more relevant shopping experience?  I'd gladly list out my likes and dislikes in exchange for getting rid of all those annoying cookies on my harddrive. I really like this diagram from Beyond SocialCRM as it captures the differences between CRM and VRM. The closest thing to VRM I can find is Buyosphere, a start-up that allows consumers to track their shopping history across many vendors, then share it appropriately.  Also, Amazon does a pretty good job allowing its customers to edit their profile, which includes everything you've ever purchased from Amazon.  You can mark items as gifts, or explicitly exclude them from their recommendation engine.  This is a win-win for both the consumer and retailer. So here is my plea to retailers: Instead of trying to infer my interests from snapshots of my day, please just ask me.  We'll both have a better experience in the long-run.

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• A Hot Topic - Profitability and Cost Management

  - by john.orourke(at)oracle.com

  Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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• Detect, Analyze, Act – Fast!

  - by Ajay Khanna

  In fast changing business environment, it becomes crucial to identify business opportunities and business issues as soon as possible. If identified at the right time, business managers can address issues before they escalate to serious problems and can take advantage of the new opportunities before the competition does. Moreover, they have to be efficient to do this at the right cost. Success depends on how responsive organization is to emerging events and changing environment. These events can be customer issues, competition moves, changes in regulations, or changes in company policies. In order to be responsive in such situations, organizations need to first identify and track these situations. They can do that via business activity monitoring (BAM) and complex event processing (CEP). A unified monitoring dashboard helps put together a comprehensive picture of the situation in hand and provides deep insight to take proper actions. With CEP, businesses can connect all the relevant events, detect event patterns and take immediate actions using Business Process Management system.   So to be responsive we need: Real-Time Visibility with Business Activity Monitoring You can use BAM technology to monitor progress, track performance, meet service-level agreements (SLAs), manage exceptions, and issue alerts to an employee or application when a process is not functioning properly—all in real time. A unified monitoring dashboard helps you maintain a complete picture of each situation so you can take action effectively. BAM works hand in hand with BPM software to discover the significant activities that drive business success.   Real-Time Sense and Respond An event-driven BPM solution enables each step in a business process to be informed not only by the previous step, but also by any other step, data, and pattern of behavior deemed relevant to that step. This gives the company the ability to “sense and respond.” You can describe interesting event patterns and event correlations and monitor the business in real-time. Whenever a pre-defined pattern emerges you can take actions like raising alerts, notifications, or kicking off another business process. This synergy possible by integrating activity monitoring, event processing, and BPM makes it possible for managers to keep a finger on the pulse of their business. Business managers can now respond to customers faster, respond to competition faster, reduce fraud and do more cross-selling. Read more about being responsive in the whitepaper “The Instantly Responsive Enterprise: Integrating BPM and Complex Event Processing” in BPM Resource Kit.

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• More Efficient Data Structure for Large Layered Tile Map

  - by Stupac

  It seems like the popular method is to break the map up into regions and load them as needed, my problem is that in my game there are many AI entities other than the player out performing actions in virtually all the regions of the map. Let's just say I have a 5000x5000 map, when I use a 2D array of byte's to render it my game uses around 17 MB of memory, as soon as I change that data structure to a my own defined MapCell class (which only contains a single field: byte terrain) my game's memory consumption rockets up to 400+ MB. I plan on adding layering, so an array of byte's won't cut it and I figure I'd need to add a List of some sort to the MapCell class to provide objects in the layers. I'm only rendering tiles that are on screen, but I need the rest of the map to be represented in memory since it is constantly used in Update. So my question is, how can I reduce the memory consumption of my map while still maintaining the above requirements? Thank you for your time! Here's a few snippets my C# code in XNA4: public static void LoadMapData() { // Test map generations int xSize = 5000; int ySize = 5000; MapCell[,] map = new MapCell[xSize,ySize]; //byte[,] map = new byte[xSize, ySize]; Terrain[] terrains = new Terrain[4]; terrains[0] = grass; terrains[1] = dirt; terrains[2] = rock; terrains[3] = water; Random random = new Random(); for(int x = 0; x < xSize; x++) { for(int y = 0; y < ySize; y++) { //map[x,y] = new MapCell(terrains[random.Next(4)]); map[x,y] = new MapCell((byte)random.Next(4)); //map[x, y] = (byte)random.Next(4); } } testMap = new TileMap(map, xSize, ySize); // End test map setup currentMap = testMap; } public class MapCell { //public TerrainType terrain; public byte terrain; public MapCell(byte itsTerrain) { terrain = itsTerrain; } // the type of terrain this cell is treated as /*public Terrain terrain { get; set; } public MapCell(Terrain itsTerrain) { terrain = itsTerrain; }*/ }

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• Cool Tools You Can Use: Validation Templates for PeopleSoft Contracts Processes

  - by Mark Rosenberg

  This is the first in a series of postings we’ll be making under the heading of Cool Tools You Can Use. Our PeopleSoft product management team identified the need for this series after reflecting on the many conversations we have each year with our PeopleSoft community members. During these conversations, we were discovering that customers and implementation partners were often not aware that solutions exist to the problems they were trying to address and that the solutions were readily available at no additional charge. Thus, the Cool Tools You Can Use series will describe the business challenge we’ve heard, the PeopleSoft solution to the challenge, and how you can learn more about the solution so that everyone can be sure to make full use of what PeopleSoft applications have to offer. The first cool tool we’ll look at is the Validation Template for PeopleSoft Contracts Process Requests, which was first released in December 2013 as part of PeopleSoft Contracts 9.2 Update Image 4. The business issue our customers highlighted to us is the need to tightly control but easily configure and manage the scope of data that any user can process when initiating a process. Control of each user’s span of impact is essential to reducing billing reconciliation issues, passing span of authority audits, and reducing (or even eliminating) the frequency of unexpected process results.  Setting Up the Validation Template for a PeopleSoft Contracts Process With the validation template, organizations can easily and quickly ensure the software restricts the scope of transactions a user can affect and gives organizations the confidence to know that business processes are being governed effectively. Additionally, this control of PeopleSoft Contracts process requests can be applied and easily maintained and adjusted from a web browser thereby enabling analysts to administer the rules without having to engage software developers to customize the software. During the field validation template setup, an analyst specifies the combinations of fields that must contain values when a user tries to setup a run control and initiate a PeopleSoft Contracts process from a process request page. For example, for the Process Limits component, an organization could require that users enter a valid combination of values for the business unit, contract, and contract type fields or a value in the contract administrator field. Until the user enters a valid combination of entries on the process request page, he cannot launch the process. With the validation template activated for process request pages, organizations can be confident that PeopleSoft Contracts users will not accidentally begin generating invoices or triggering other revenue management processes for transactions beyond their scope of authority. To learn more about the Validation Template, please review the Defining Validation Templates section of the PeopleSoft Contracts PeopleBooks. 

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• New Version Demonstration VM BIC2g 2013-04 Partner Edition

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 This Oracle Business Intelligence Linux VM virtual appliance (“BIC2g”) was developed to support Oracle OBI & BI-Apps sales and Oracle partners in product demonstrations, training activities and POC activities. It is available on ftp.oracle.com (see the deployment guide and “BIC2g 2013-04 Partner Edition Readme” pdf from the link below) and is available for OPN member partners. This BIC2g image is based on OBIEE v. 11.1.1.7. with Essbase and Essbase Studio Server started when starting BI. It also contains: Updated BI-Apps Cross Functional Demo (date advanced from 2011 to 2013), including DAC 11.1.1.6.4, Informatica 9.0.1 and is configured for a load against EBS R12. Both the 7.9.6.3 rpd/catalog and the 7.9.6.4 rpd/catalog versions of BI-Apps are provided. Updated integrated Essbase - BI Apps - EBS Demo (date advanced from 2009 to 2013. Re-configured BI Apps Data Sets to remove VPD (simplification) and greatly improved performance. Note that this image is identical to Oracle’s internal BI demonstration image, except that Endeca has been removed pending Endeca latest version availability on OTN. Once it is available on OTN we will provide a replacement that contains Endeca. Some of the screen shots in the “Readme”.pdf shows Endeca, but it is not on this (2013-04) image. The FTP access details and password are shown at the bottom of the page @ BI Solutions Engineering Partner Portal. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Customer Experience and BPM – From Efficiency to Engagement

  - by Ajay Khanna

  Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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• Avoiding the Black Hole of Leads

  - by Charles Knapp

  Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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• "ODM" - One of the Support team's most valued acronyms

  - by graham.mckendry(at)oracle.com

  If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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• Obtaining the correct Client IP address when a Physical Load Balancer and a Web Server Configured With Proxy Plug-in Are Between The Client And Weblogic

  - by adejuanc

  Some Load Balancers like Big-IP have build in interoperability with Weblogic Cluster, this means they know how Weblogic understand a header named 'WL-Proxy-Client-IP' to identify the original client ip.The problem comes when you have a Web Server configured with weblogic plug-in between the Load Balancer and the back-end weblogic servers - WL-Proxy-Client-IP this is not designed to go to Web server proxy plug-in. The plug-in will not use a WL-Proxy-Client-IP header that came in from the previous hop (which is this case is the Physical Load Balancer but could be anything), in order to prevent IP spoofing, therefore the plug-in won't pass on what Load Balancer has set for it.So unfortunately under this Architecture the header will be useless. To get the client IP from Weblogic you need to configure extended log format and create a custom field that gets the appropriate header containing the IP of the client.On WLS versions prior to 10.3.3 use these instructions:You can also create user-defined fields for inclusion in an HTTP access log file that uses the extended log format. To create a custom field you identify the field in the ELF log file using the Fields directive and then you create a matching Java class that generates the desired output. You can create a separate Java class for each field, or the Java class can output multiple fields. For a sample of the Java source for such a class, seeJava Class for Creating a Custom ELF Field to import weblogic.servlet.logging.CustomELFLogger;import weblogic.servlet.logging.FormatStringBuffer;import weblogic.servlet.logging.HttpAccountingInfo;/* This example outputs the X-Forwarded-For field into a custom field called MyOriginalClientIPField */public class MyOriginalClientIPField implements CustomELFLogger{ public void logField(HttpAccountingInfo metrics,  FormatStringBuffer buff) {   buff.appendValueOrDash(metrics.getHeader("X-Forwarded-For");  }}In this case we are using 'X-Forwarded-For' but it could be changed for the header that contains the data you need to use.Compile the class, jar it, and prepend it to the classpath.In order to compile and package the class: 1. Navigate to <WLS_HOME>/user_projects/domains/<SOME_DOMAIN>/bin2. Set up an environment by executing: $ . ./setDomainEnv.sh This will include weblogic.jar into classpath, in order to use any of the libraries included under package weblogic.*3. Compile the class by copying the content of the code above and naming the file as:MyOriginalClientIPField.java4. Run javac to compile the class.$javac MyOriginalClientIPField.java5. Package the compiled class into a jar file by executing:$jar cvf0 MyOriginalClientIPField.jar MyOriginalClientIPField.classExpected output is:added manifestadding: MyOriginalClientIPField.class(in = 711) (out= 711)(stored 0%)6. This will produce a file called:MyOriginalClientIPField.jar This way you will be able to get the real client IP when the request is passing through a Load Balancer and a Web server before reaching WLS. Since 10.3.3 it is possible to configure a specific header that WLS will check when getRemoteAddr is called. That can be set on the WebServer Mbean. In this case, set that to be X-Forwarded-For header coming from Load Balancer as well.

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• Part 5: Choose the right tool - or - why

  - by volker.eckardt(at)oracle.com

  Consider the following client request “Please create a report for us to list expenses”. Which Oracle EBS tool would you choose? There are plenty of options available: Oracle Reports, or BI Publisher with PDF or Excel layout, or Discoverer, or BI Publisher Stand Alone, or PDF online generation, or Oracle WebADI, or Plain SQL*Plus as Concurrent Program, or Online review option … Assuming, you as development lead have to decide, you may decide by available skill set in your development team. However, is this a good decision? An important question to influence the decision is the “Why” question: why do you need this report, what process is behind, what exactly you like to achieve? We see often data created or printed, although it would be much better to get the data in Excel, and upload changes via WebADI directly. There are more points that should drive your decision: How many of such requirements you have got? Has this technique been used in the project already? Are there related reusable’s you may gain from? How difficult is it to maintain your solution? Can you merge this report with another one, to reduce test and maintenance work? In addition, also your own development standards should guide you a bit to come to a good decision. In one of my own projects, we discussed such topics in our weekly team meeting. By utilizing the team knowledge best, you may come to a better decision, and additionally, your team supports your decision. Unfortunately, I have rarely seen dedicated team trainings or planned knowledge transfer to support such processes. Often the pressure to deliver on time is too high to have discussion and decision time left. But exactly this can help keeping maintenance costs low by limiting the number of alternative solutions for similar requirements. Lastly, design decisions should be documented to allow another person taking this over easily. Decisions shall be reviewed and updated regularly, to reflect related procedures or Oracle products respective product versions. Summary: Oracle EBS offers plenty of alternatives to implement customizations. Create and maintain a decision tree to support the design process. Do not leave the decision just on developer side. Limit the number of alternative solutions as best as possible; choose one which is the most appropriate also from future maintenance perspective.

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• Zabbix Proxy not collecting data

  - by Jordan Eunson

  I have a working Zabbix 1.8.2 server collecting data for our office and our colo facility. However the link between the colo and office is flaky. What I'm trying to do is setup a proxy on the colo side to have a 1 hour cache and relay the data to our primary server at the office. Our zabbix server is compiled from source and uses a mysql database I've followed the instructions found in the zabbix documentation to compile the proxy using a sqlite3 database. I add the proxy to zabbix under Administration-DM-Proxies. The zabbix server "sees" the proxy because the "last seen" field is always under 60s. However when I assign a colo host to the proxy I stop receiving data from it. The colo host's zabbix_agentd.log file says this: 29343:20100622:124847 Timeout while answering request 29343:20100622:124847 Getting list of active checks failed. Will retry after 60 seconds The zabbix_proxy.log says this. 2041:20100622:123131.760 Deleted 0 records from history [0.000994 seconds] 2028:20100622:124131.671 Error while receiving answer from server [ZBX_TCP_READ() failed I also am unable to receive any SNMP data which is more important to me than the zabbix agent data. Has anyone had this problem before? Zabbix Server OS: CentOS5.4 Zabbix Server Build: 1.8.2 from source Zabbix Proxy OS: CentOS5.4 Zabbix Proxy Build: 1.8.2 from source P.S. The SQLite database on the zabbix proxy never gets any data written to it, it is identical to when I created it from the blank schema in zabbix-1.8.2/create/schema. (Yes I've checked the permissions)

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• Cacti not working for SNMP data sources

  - by lorenzo-s

  I installed packages cacti and snmpd on a Debian server. I'm able to display common graphs in Cacti (such as memory usage, load average, logged in users, etc) using the data templates listed as Unix. Now I want to replace these graphs with new ones using SNMP data sources, because I see there is also CPU usage and because it's not excluded I have to manage multiple hosts in the future. So, I installed snmpd on the machine and left the snmpd.conf as it is. In Cacti, I created three new data sources from SNMP templates for 127.0.0.1 host: ucd/net - CPU Usage - Nice ucd/net - CPU Usage - System ucd/net - CPU Usage - User Then I created a new graph from template ucd/net - CPU Usage, and select the three data sources in the Graph Item Fields section. Graph is now enabled and running, but empty. No data have been collected. Under Console - Devices my SNMP host is listed as up and running: System:Linux ip-xx-xx-xxx-xxx 3.2.0-23-virtual #36-Ubuntu SMP Tue Apr 10 22:29:03 UTC 2012 x86_64 Uptime: 929267 (0 days, 2 hours, 34 minutes) Hostname: ip-xx-xx-xxx-xxx Location: Sitting on the Dock of the Bay Contact: Me [email protected] In SNMP Options I left all as it is: SNMP Version: Version 1 SNMP Community: public SNMP Timeout: 500 ms Maximum OID's Per Get Request: 10 In Console - Utilities - Cacti Log I have multiple warning (two for each data source) every 5 minutes: 10/29/2012 01:45:01 PM - CMDPHP: Poller[0] Host[2] DS[18] WARNING: Result from SNMP not valid. Partial Result: U 10/29/2012 01:45:01 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'127.0.0.1', and OID:'.1.3.6.1.4.1.2021.4.15.0' 10/29/2012 01:45:01 PM - CMDPHP: Poller[0] Host[1] DS[9] WARNING: Result from SNMP not valid. Partial Result: U 10/29/2012 01:45:01 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'127.0.0.1', and OID:'.1.3.6.1.4.1.2021.11.52.0' 10/29/2012 01:40:01 PM - CMDPHP: Poller[0] Host[2] DS[19] WARNING: Result from SNMP not valid. Partial Result: U 10/29/2012 01:40:01 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'127.0.0.1', and OID:'.1.3.6.1.4.1.2021.4.6.0' [...] I have the feeling I'm missing something, but I cannot get it...

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• Force database read to master if slave data is stale

  - by Jeff Storey

  I previously asked a specific question about this database replication for new user signup to which I got an answer, but I want to ask this in the more general sense. I have a database setup in which I am using a master/slave combination. I am using the slaves for load balancing (the data itself is partitioned/sharded across multiple databases, but each database has X slaves for load balancing). Let's say I write some data to the master. Now I do a subsequent read which hits a slave, but the slave has not yet caught up to the master. Is there a way (which can be done quickly since it will happen frequently) to determine if the data is stale in the slave so I can then route to the master? In my previous question, it was suggested to do simultaneous writes to the cache and the database. This solution seems practical, but there is still a chance that the data may have been removed from the cache but not yet updated in the slave. A possible solution is to ensure the cache is big enough (based on the typical application load) so the data will not be evicted within the time frame it takes to replicate the data. This seems like it may be feasible. Can anyone provide additional insight into this question? Thanks!

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• How to deduplicate 40TB of data?

  - by Michael Stauffer

  I've inherited a research cluster with ~40TB of data across three filesystems. The data stretches back almost 15 years, and there are most likely a good amount of duplicates as researchers copy each others data for different reasons and then just hang on to the copies. I know about de-duping tools like fdupes and rmlint. I'm trying to find one that will work on such a large dataset. I don't care if it takes weeks (or maybe even months) to crawl all the data - I'll probably throttle it anyway to go easy on the filesystems. But I need to find a tool that's either somehow super efficient with RAM, or can store all the intermediary data it needs in files rather than RAM. I'm assuming that my RAM (64GB) will be exhausted if I crawl through all this data as one set. I'm experimenting with fdupes now on a 900GB tree. It's 25% of the way through and RAM usage has been slowly creeping up the whole time, now it's at 700MB. Or, is there a way to direct a process to use disk-mapped RAM so there's much more available and it doesn't use system RAM? I'm running CentOS 6.

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• Zabbix Proxy not collecting data

  - by syntaxcollector

  Hi All I have a working Zabbix 1.8.2 server collecting data for our office and our colo facility. However the link between the colo and office is flaky. What I'm trying to do is setup a proxy on the colo side to have a 1 hour cache and relay the data to our primary server at the office. Our zabbix server is compiled from source and uses a mysql database I've followed the instructions found in the zabbix documentation to compile the proxy using a sqlite3 database. I add the proxy to zabbix under Administration-DM-Proxies. The zabbix server "sees" the proxy because the "last seen" field is always under 60s. However when I assign a colo host to the proxy I stop receiving data from it. The colo host's zabbix_agentd.log file says this: 29343:20100622:124847 Timeout while answering request 29343:20100622:124847 Getting list of active checks failed. Will retry after 60 seconds The zabbix_proxy.log says this. 2041:20100622:123131.760 Deleted 0 records from history [0.000994 seconds] 2028:20100622:124131.671 Error while receiving answer from server [ZBX_TCP_READ() failed I also am unable to receive any SNMP data which is more important to me than the zabbix agent data. Has anyone had this problem before? Zabbix Server OS: CentOS5.4 Zabbix Server Build: 1.8.2 from source Zabbix Proxy OS: CentOS5.4 Zabbix Proxy Build: 1.8.2 from source P.S. The SQLite database on the zabbix proxy never gets any data written to it, it is identical to when I created it from the blank schema in zabbix-1.8.2/create/schema. (Yes I've checked the permissions)

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• Did chkdsk make it harder to restore files?

  - by neyl

  My friend asked me to try and fix his loaded Sansa Clip + which wasn't playing. After opening it in MSC mode I discovered that the Music directory was empty and total of all files was only a few MB. However Disk properties showed me that it was 7Gb full. I then ran Tools - Error Checking and Windows dutifully informed me that disk was corrupt and I should run again Allowing Windows to Fix Errors. I did that and it told me everything was fixed and that all files were placed in FOUND.000 Dir. FOUND.000 was about 7.5 GB with FILE0000-1546 . CHK. (I am aware of methods like ChkBack to scan and convert to mp3 etc BUT Original filenames and structure needed!) Now I started getting worried that I made things worse! I have plenty of experience with Data Recovery Programs - Recuva, Restore My Files etc. and I was anyhow planning to use them to scan the drive. But NOW after CHKDSK "fixed" the drive maybe it modified critical FAT information vital for data recovery. So I run these programs and 0!!!. No trace of files! I tried a ton of Recovery Programs with same results TILL EaseUS Data Recovery Wizard found all files and I purchased program for $55! My Question In your opinion - did running CHKDSK with automatic fixing of errors make matters worse (i.e. many data recovery progs. didn't find a trace and they would have done if not for chkdsk) or was the filesystem too corrupt anyhow for regular File Recovery Progs.? If I would be a Professional - would I be responsible for running CHKDSK - automatic Fixing. Do you know of a better Data Recovery Program than EaseUs Data Recovery wizard - According to my experience I haven't found better!? Thanks

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• Linux Mint 13 64bit Cinnamon and Oracle Virtualbox: 3d acceleration crash

  - by Stephen Swensen

  I've recently got an interest in Linux. After some research, it looks like Linux Mint 13 cinnamon is hot and I thought I'd try it out... I'm running Windows 7 64bit and have experience with Oracle Virtual Box. So I thought it would be a good idea to try out Linux Mint inside Virtual Box. I download Linux Mint 13 64bit Cinnamon and set it up in my VM player... Nothing special about my settings. Except Linux Mint 13 Cinnamon requires 3d acceleration, and when I enable that, it crashes whenever I open the Menu in the bottom left corner of the guest OS (and some other times too)... I've seen other mentions of this problem on the web, but no solutions. Is there a solution? If not, any suggestions short of installing the OS on a partition for trying out this OS (I'm not interested in the LIve mode either - I'd really like to get the full feel for it)?

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• Quickly revert an Oracle Database to a known state

  - by Anthony

  I would like to use Selenium to test a web application but in order to do that successfully the tests must be run against a database at a known state. The recording and running of the Selenium tests is not within the scope of this website so I'm only looking for recommendations on how best to revert the database after each test execution. Some details: current database size is 30GB however only about 4GB needs to be reverted database is Oracle 11g Standard Edition running on Windows Server 2003 the data in 6 different schemas needs to be reverted Ideally the process should be scripted so that it can be re-executed frequently and automatically via a scheduled task.

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• postfix error: open database /var/lib/mailman/data/aliases.db: No such file

  - by Thufir

  In trying to follow the Ubuntu guide for postfix and mailman, I do not understand these directions: This build of mailman runs as list. It must have permission to read /etc/aliases and read and write /var/lib/mailman/data/aliases. Do this with these commands: sudo chown root:list /var/lib/mailman/data/aliases sudo chown root:list /etc/aliases Save and run: sudo newaliases I'm getting this kind of error: root@dur:~# root@dur:~# root@dur:~# telnet localhost 25 Trying 127.0.0.1... Connected to localhost. Escape character is '^]'. 220 dur.bounceme.net ESMTP Postfix (Ubuntu) ehlo dur 250-dur.bounceme.net 250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN quit 221 2.0.0 Bye Connection closed by foreign host. root@dur:~# root@dur:~# tail /var/log/mail.log Aug 28 01:16:43 dur postfix/master[19444]: terminating on signal 15 Aug 28 01:16:43 dur postfix/postfix-script[19558]: starting the Postfix mail system Aug 28 01:16:43 dur postfix/master[19559]: daemon started -- version 2.9.1, configuration /etc/postfix Aug 28 01:16:45 dur postfix/postfix-script[19568]: stopping the Postfix mail system Aug 28 01:16:45 dur postfix/master[19559]: terminating on signal 15 Aug 28 01:16:45 dur postfix/postfix-script[19673]: starting the Postfix mail system Aug 28 01:16:45 dur postfix/master[19674]: daemon started -- version 2.9.1, configuration /etc/postfix Aug 28 01:17:22 dur postfix/smtpd[19709]: error: open database /var/lib/mailman/data/aliases.db: No such file or directory Aug 28 01:17:22 dur postfix/smtpd[19709]: connect from localhost[127.0.0.1] Aug 28 01:18:37 dur postfix/smtpd[19709]: disconnect from localhost[127.0.0.1] root@dur:~# root@dur:~# postconf -n alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases, hash:/var/lib/mailman/data/aliases append_dot_mydomain = no biff = no broken_sasl_auth_clients = yes config_directory = /etc/postfix default_transport = smtp home_mailbox = Maildir/ inet_interfaces = loopback-only mailbox_command = /usr/lib/dovecot/deliver -c /etc/dovecot/conf.d/01-mail-stack-delivery.conf -m "${EXTENSION}" mailbox_size_limit = 0 mailman_destination_recipient_limit = 1 mydestination = dur, dur.bounceme.net, localhost.bounceme.net, localhost myhostname = dur.bounceme.net mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 readme_directory = no recipient_delimiter = + relay_domains = lists.dur.bounceme.net relay_transport = relay relayhost = smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtp_use_tls = yes smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) smtpd_recipient_restrictions = reject_unknown_sender_domain, reject_unknown_recipient_domain, reject_unauth_pipelining, permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination smtpd_sasl_auth_enable = yes smtpd_sasl_authenticated_header = yes smtpd_sasl_local_domain = $myhostname smtpd_sasl_path = private/dovecot-auth smtpd_sasl_security_options = noanonymous smtpd_sasl_type = dovecot smtpd_tls_auth_only = yes smtpd_tls_cert_file = /etc/ssl/certs/ssl-mail.pem smtpd_tls_key_file = /etc/ssl/private/ssl-mail.key smtpd_tls_mandatory_ciphers = medium smtpd_tls_mandatory_protocols = SSLv3, TLSv1 smtpd_tls_received_header = yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtpd_use_tls = yes tls_random_source = dev:/dev/urandom transport_maps = hash:/etc/postfix/transport root@dur:~# root@dur:~# And am wondering what connection might be. I do see that I don't have the requisite files: root@dur:~# root@dur:~# ll /var/lib/mailman/data/aliases ls: cannot access /var/lib/mailman/data/aliases: No such file or directory root@dur:~# At what stage were those aliases created? How can I create them? Is that what's causing the error error: open database /var/lib/mailman/data/aliases.db: No such file or directory Aug 28 01:17:22 dur postfix/smtpd[19709]: connect from localhost[127.0.0.1]?

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• Keyboard in Oracle VirtualBox

  - by marc_s

  My buddy is running Oracle VirtualBox, and everything works fine - except for the fact that the backslash ( \ ) key on a Swiss-German keyboard doesn't work - instead you're getting a vertical bar ( | ) - which is really quite annoying if you're trying to type in UNC paths.... The \ on a Swiss-German keyboard is on the key with the < and > signs - you need to press Alt Gr or Alt+Ctrl to get it. Is there any way to teach VirtualBox that we're using a Swiss German keyboard and that it should respect the keyboard layout??

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• opening Dbf files in oracle 10g

  - by nagaraju

  This nagaraju,from India,Hyderabad. I have installed oracle 10g trail version in my system(E drive),created one database with my name(database:-nagaraju),in that created tables, prodecures ,functions ,sequences etc for my project. Due to some sudden problem,i formatted my machine C drive,now iam not ablle to open my database, i need all procedures ,tables which i created in that. Now I newly installed oracle10g again in another folder,how can i copy my old database into my inew installation database. Or can i copy the script of procedures so that ican run in new database. I have all data in Oradata folder,like DBF files etc. Could you please help me, how to do that?

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• Connecting SQL 2005 to Oracle 10g

  - by Lorn

  Environment: - Oracle 10g database over a windows 32bit 2003 server - SQL 2005 database over a windows 32 bit 2003 server. I am trying to connect the above databases through heterogeneous services. I have updated the following files: TNSNames.ora, Listener.ora and hs.ora. When performing a test connection from SQL developer, I get the following error - ORA 28500 - indicating that the login for SA user is incorrect. I also tried using another authenticated user that has rights to the database. I can successfully connect with SQL 2000. Has anyone experienced such a problem before?

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• Oracle 10g Failover Database - How to fail back?

  - by rrkwells

  I want to know how the failover database concept works after recovery. We have defined our application to connect to a backup database in case the production database fails. If this happens, then all the transactions will be happening on that backup database. Once the production db server is running again, then how do we make sure the changes made in the backup database will be reflected on the production database? We want to make sure that any changes made while failed over are not lost. We are using Oracle 10g.

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