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  • How can I optimize the SELECT statement running on an Oracle database?

    - by Elvis Lou
    I have a SELECT statement in ORACLE: SELECT COUNT(DISTINCT ds1.endpoint_msisdn) multiple30, dss1.service, dss1.endpoint_provisioning_id, dss1.company_scope, Nvl(x.subscription_status, dss1.subscription_status) subscription_status FROM daily_summary ds1 join daily_summary ds2 ON ds1.endpoint_msisdn = ds2.endpoint_msisdn, daily_summary_static dss1, daily_summary_static dss2, (SELECT NULL subscription_status FROM dual UNION ALL SELECT -2 subscription_status FROM dual) x WHERE ds1.summary_ts >= To_date('10-04-2012', 'dd-mm-yyyy') - 30 AND ds1.summary_ts <= To_date('10-04-2012', 'dd-mm-yyyy') AND dss1.last_active >= To_date('10-04-2012', 'dd-mm-yyyy') - 30 AND dss1.last_active <= To_date('10-04-2012', 'dd-mm-yyyy') AND dss2.last_active >= To_date('10-04-2012', 'dd-mm-yyyy') - 30 AND dss2.last_active <= To_date('10-04-2012', 'dd-mm-yyyy') AND dss1.service <> dss2.service AND ( dss1.company_scope = 2 OR dss1.company_scope = 5 ) AND ( dss2.company_scope = 2 OR dss2.company_scope = 5 ) AND dss1.company_scope = dss2.company_scope AND ds1.endpoint_noc_id = dss1.endpoint_noc_id AND ds1.endpoint_host_id = dss1.endpoint_host_id AND ds1.endpoint_instance_id = dss1.endpoint_instance_id AND ds2.endpoint_noc_id = dss2.endpoint_noc_id AND ds2.endpoint_host_id = dss2.endpoint_host_id AND ds2.endpoint_instance_id = dss2.endpoint_instance_id AND dss1.endpoint_provisioning_id = dss2.endpoint_provisioning_id AND Least(1, ds1.total_actions) = 1 AND Least(1, ds2.total_actions) = 1 GROUP BY dss1.service, dss1.endpoint_provisioning_id, dss1.company_scope, Nvl(x.subscription_status, dss1.subscription_status); This query took about 26 minutes to return in my environment, but if I remove the section: dss1.last_active >= to_date('10-04-2012','dd-mm-yyyy') - 30 AND dss1.last_active <= to_date('10-04-2012','dd-mm-yyyy') AND dss2.last_active >= to_date('10-04-2012','dd-mm-yyyy') - 30 AND dss2.last_active <= to_date('10-04-2012','dd-mm-yyyy') AND it only took 20 seconds to run. We have index on the column last_active, I don't know why the section slow down the performance so much? any ideas?

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  • Is there a way to restart a cursor? Oracle

    - by Solid1Snake1
    I am trying to do something such as: for(int i = 0; i<10; i++) { for(int j = 0; j<10; j++) { Blah; } } //As you can see each time that there is a different i, j starts at 0 again. Using cursors in Oracle. But if I'm correct, after I fetch all rows from a cursor, it will not restart. Is there a way to do this? Here is my sql: CREATE OR REPLACE PROCEDURE SSACHDEV.SyncTeleappWithClientinfo as teleCase NUMBER; CURSOR TeleAppCursor is Select distinct(casenbr) from TeleApp; CURSOR ClientInfoCursor is Select casenbr from clientinfo where trim(cashwithappyn) is null; BEGIN open TeleAppCursor; open ClientInfoCursor; LOOP fetch TeleAppCursor into teleCase; EXIT when TeleAppCursor%NOTFOUND; LOOP fetch ClientInfoCursor into clientCase; EXIT when ClientInfoCursor%NOTFOUND; if clientCase = teleCase then update ClientInfo set cashwithappyn = (select cashwithappyn from teleapp where casenbr = clientCase) where casenbr = clientCase; break; end if; END LOOP; END LOOP; END; I did check online and was unable to find anything on this.

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  • How to run Repository Creation Utility (RCU) on 64-bit Linux

    - by Kevin Smith
    I was setting up WebCenter Content (WCC) on a new virtual box running 64-bit Linux and ran into a problem when I tried to run the Repository Creation Utility (RCU). I saw this error when trying to start RCU .../rcuHome/jdk/jre/bin/java: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory I think I remember running into this before and reading something about RCU only being supported on 32-bit Linux. I decided to try and see if I could get it to run on 64-bit Linux. I saw it was using it's own copy of java (.../rcuHome/jdk/jre/bin/java), so I decided to try and get it to use the 64-bit JRockit I had already installed. I edited the rcu script in rcuHome/bin and replaced JRE_DIR=$ORACLE_HOME/jdk/jre with JRE_DIR=/apps/java/jrockit-jdk1.6.0_29-R28.2.2-4.1.0 Sure enough that fixed it. I was able to run RCU and create the WCC schema.

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  • Bargain Hunter Round Up – Kicking Off The E-Commerce Holiday Season

    - by Jeri Kelley
    Everyone has a different way to tackle holiday shopping – Black Friday, Small Business Saturday, Cyber Monday, some have it done months in advance, and others wait until the very last minute.   For me, I’m not big into massive crowds so online shopping to the rescue.   Others thrive on the energy of being in the stores on the busiest shopping day of the year.  With last weekend marking the official kick-off to the holiday season, I thought I’d provide a round up of what’s trending:   Online numbers are looking up: According to comScore, for the holiday season-to-date, $16.4 billion has been spent online, marking a 16-percent increase versus the corresponding days last year. Thanksgiving Day – Why wait until Black Friday or Cyber Monday: Online shopping on Thanksgiving Day also increased, totaling $633 million in receipts, a 32 percent increase over Thanksgiving 2011 Black Friday – More than just in-store: Bargain hunters spent $1.042 billion online the day after Thanksgiving, a 26 percent increase of last year's Black Friday, according to new figures released today by market analyst ComScore Cyber Monday Week: Cyber Monday reached $1.465 billion in online spending, up 17 percent versus year ago, representing the heaviest online spending day in history and the second day this season (in addition to Black Friday) to surpass $1 billion in sales                 Cyber Monday is now being dubbed Cyber Week:  “The annual event is increasingly becoming Cyber Week instead of a one-day event as retailers open their arms for Americans who prefer to avoid crowds and compare prices online.” But, Cyber Monday continues its importance, driving a nearly 22% increase in year-over-year (YoY) online sales. Monday sales beat Sunday, the next highest day by a margin of 26.7%. Mobile shopping continues to rise: ChannelAdvisor that said mobile shopping made up 32% of all online spending over the Black Friday weekend Mobile devices were a key part of the online shopping craziness that was November 26th.  Sales from smartphones and tablets doubled this year. I n tablets the growth was 110% and in smartphones - 100% Mobile bar code scans on Black Friday increased 50 percent, according to a report from ScanLife For more on how you can be ready for the holiday season, check out my blog post on commerce strategies for the holidays.

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  • The Business case for Big Data

    - by jasonw
    The Business Case for Big Data Part 1 What's the Big Deal Okay, so a new buzz word is emerging. It's gone beyond just a buzzword now, and I think it is going to change the landscape of retail, financial services, healthcare....everything. Let me spend a moment to talk about what i'm going to talk about. Massive amounts of data are being collected every second, more than ever imaginable, and the size of this data is more than can be practically managed by today’s current strategies and technologies. There is a revolution at hand centering on this groundswell of data and it will change how we execute our businesses through greater efficiencies, new revenue discovery and even enable innovation. It is the revolution of Big Data. This is more than just a new buzzword is being tossed around technology circles.This blog series for Big Data will explain this new wave of technology and provide a roadmap for businesses to take advantage of this growing trend. Cases for Big Data There is a growing list of use cases for big data. We naturally think of Marketing as the low hanging fruit. Many projects look to analyze twitter feeds to find new ways to do marketing. I think of a great example from a TED speech that I recently saw on data visualization from Facebook from my masters studies at University of Virginia. We can see when the most likely time for breaks-ups occurs by looking at status changes and updates on users Walls. This is the intersection of Big Data, Analytics and traditional structured data. Ted Video Marketers can use this to sell more stuff. I really like the following piece on looking at twitter feeds to measure mood. The following company was bought by a hedge fund. They could predict how the S&P was going to do within three days at an 85% accuracy. Link to the article Here we see a convergence of predictive analytics and Big Data. So, we'll look at a lot of these business cases and start talking about what this means for the business. It's more than just finding ways to use Hadoop + NoSql and we'll talk about that too. How do I start in Big Data? That's what is coming next post.

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  • How to deecode your ODI encoded password in SDK

    - by tina.wang
    Someone asked me he want to use SDK to create ODI repository, but latest 11g API in SDK use plain password parameter. But he don't want to use plain text for security reason. So he want to transfer an encoded password, then decode it inside his code. He ask me whether there is a way.  After some investigating, I find com.sunopsis.dwg.DwgObject class has a static method snpsDecypher(String), it can satisfy his requirement. But seems this method is deprecated, I am trying to find the new replaced method. 

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  • Transforming Customer Experiences Through Agile Commerce With Forrester Research’s Brian Walker – April 4th Webinar

    - by Jeri Kelley
    eBusiness today has fundamentally changed. Platforms and technologies must be flexible to support a number of business functions - marketing, merchandising, shopping, customer service - across a variety of digital channels and provide customers with a seamless, well-designed brand experience. Join us for this complimentary webinar on Wednesday, April 4th, 2012 at 12:00pm ET as Forrester Research’s Brian Walker provides expert insight on: The latest innovations, best practices, and industry trends in agile commerce, and how brands can maximize efforts How forward-thinking companies today are leveraging technology to deliver powerful customer experiences across touchpoints  The future of eBusiness and agile commerce Register Now!

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  • Discoverer 11g 11.1.1.2 Certified with EBS 12 on Five New Platforms

    - by Steven Chan
    Oracle Fusion Middleware 11g Release 1 includes Oracle Discoverer.  Discoverer is an ad-hoc query, reporting, analysis, and Web-publishing tool that allows end-users to work directly with Oracle E-Business Suite OLTP data.We certified Discoverer 11gR1 11.1.1.2 with the E-Business Suite Release 11i and 12 on Linux earlier this year.  Our Applications Platforms Group has just released five additional platform certifications for Discoverer 11.1.1.2 for Oracle E-Business Suite Release 12 (12.0.x and 12.1.x).Certified EBS 12 PlatformsLinux x86-64 (Oracle Enterprise Linux 4, 5) Linux x86-64 (RHEL 4, 5) Linux x86-64 (SLES 10) Oracle Solaris on SPARC (64-bit) (Solaris 9, 10) HP-UX Itanium (11.23, 11.31) HP-UX PA-RISC (64-bit) (11.23, 11.31) IBM AIX on Power Systems (64-bit) (5.3, 6.1) Microsoft Windows Server (32-bit) (2003, 2008)

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  • Extended JMS Support

    - by ACShorten
    In a previous post I discussed the real time JMS integration we added in FW4.1 and also as patches for FW2.2. There are some additional aspects of this integration I did not mention which may be of interest: JMS Topic Support - In the post I concentrated on talking about JMS Queue support but failed to mention that the MDB and outgoing real time JMS also supports JMS Topics. JMS Queues are typically used for point to point decoupled integration and JMS Topics are used for hub integration that uses Publish and Subscribe. JMS Selector Support - By default the MDB will process every message from a JMS resource (Queue or Topic). If you want to alter this behaviour to selectively filter JMS messages then you can use JMS Selectors to specify the conditions for the MDB to selectively process JMS messages based upon conditions. JMS Selectors allow filters to be specified on elements in the JMS Header and JMS Message Properties using SQL like syntax. Note: JMS Selectors do not support filters on the body elements. JMS Header Support - It is possible to place custom information in the JMS Header and JMS Message Properties for outgoing messages (so that other applications can use JMS selectors if necessary as well). This is only available when installing Patches 11888040 (FW4.1) and 11850795 (FW2.2). These facilities coupled with the JMS facilities described in the previous posts gives the product integration capabilities in JMS which can be used with configuration rather than coding. Of course, the JMS facility I have described can also be used in conjunction with SOA Suite to provide greater levels of traceability and management.

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  • Parameter _rollback_segment_count can cause trouble

    - by Mike Dietrich
    Just some weeks ago we've learned that setting the hidden underscore parameter: _rollback_segment_count may cause trouble during upgrade. This parameter is used in very rare cases to have under all circumstances and situations this specified number of UNDO's online. Now during upgrade this may result in massive latch contention due to bug14226559 - and there's a patch available as well. Recommendation is to unset it during upgrade. I don't think that many people will hit this as I personally haven't seen databases with this underscore in their init.ora or spfiles. So take this post more or less as a reminder for myself

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  • ASR / SNMP on Exadata

    - by rene.kundersma
    Recently I worked with ASR on Exadata for multiple customers. ASR is a great functionality that enables your 'systems' to alert Oracle when hardware failures occur. Sun hardware is using ASM for sometime and since 2009/2010 this is also available for Exadata. My goal is not to re-write the documentation so for general information I like to refer to this link. So, where is this note about ? Well, it is about two things I experienced around setting up ASR. I like to provide my experience so others can be successful with ASR fast as well. (It is however expected that things will be updated in the latest documentation.) First, imagine yourself configuring SNMP traps to be sent to ASR. In this situation be sure to not erase any existing SNMP Subscribers settings for example the subscription to Enterprise Manager Grid Control or whatever you already subscribed for. So, when you have documentation stating to execute "cellcli -e alter cell snmpSubscriber=(host=, port=)" be sure to add existing snmpSubscribers when they exist. The syntax allows this: snmpSubscriber= ((host=host [,port=port] [,community=community][,type=ASR]) [,(host=host[,port=port][,community=community][,type=ASR])...) Second, when configuring SnmpSubscribers using DCLI you have to work with a slash to escape the brackets. Be sure to verify your SNMP settings after setting them because you might end up with a bracket in the 'asrs.state' file stating 'public\' in stead of 'public'. Having the extra slash after the word 'public' of course doesn't help when sending SNMP-traps: dcli -g dbs_group -l root -n "/opt/oracle.cellos/compmon/exadata_mon_hw_asr.pl -validate_snmp_subscriber -type asr" cn38: Sending test trap to destination - 173.25.100.43:162 cn38: (1). count - 50 Failed to run "/usr/bin/snmptrap -v 2c -c public\ -M "+/opt/oracle.cellos/compmon/" -m SUN-HW-TRAP-MIB 173.25.100.43:162 "" SUN-HW- TRAP-MIB::sunHwTrapTestTrap sunHwTrapSystemIdentifier s " Sun Oracle Database Machine secret" sunHwTrapChassisId s "secret" sunHwTrapProductName s "SUN FIRE X4170 SERVER" sunHwTrapTestMessage s "This is a test trap. Exadata Compute Server: cn38.oracle.com "" cn38: getaddrinfo: +/opt/oracle.cellos/compmon/ Name or service not known cn38: snmptrap: Unknown host (+/opt/oracle.cellos/compmon/) All together ASR is a great addition to Exadata that I highly recommend. Some excellent documentation is written on the implementation details and available on MyOracleSupport. See "Oracle Database Machine Monitoring (Doc ID 1110675.1)" Rene Kundersma Technical Architect Oracle Technology Services

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  • Seriously, It’s Time to Get Your Content Act Together

    - by Mike Stiles
    Branded content, content marketing, social content, brand journalism, we’re seeing those terms more and more. Why? The technology tools are coming together. We should know. We can gather big data, crunch it, listen to the public, moderate, respond, get to know the customer intimately, know what they like, know what they want, we can target, distribute, amplify, measure engagement and reaction, modify strategy and even automate a great deal of all that. An amazing machine, a sleek, smooth-running engine has been built such that all the parts can interact and work together to deliver peak performance and maximum output. But that engine isn’t going anywhere without any gas. Content is the gas. Yes, we curate other people’s content. We can siphon their gas. There’s tech to help with that too. But as for the creation of original, worthwhile content made for a specific audience, our audience, machines can’t do that…at least not yet. Curated content is great. But somebody has to originate the content for it to be curated and shared. And since the need for good, curated content is obviously large and the desire to share is there, it’s a winning proposition for a brand to be a consistent producer of original content. And yet, it feels like content is an issue we’re avoiding. There’s a reluctance to build a massive pipeline if you have no idea what you’re going to run through it. The C-suite often doesn’t know what content is, that it’s different from ads, where to get it, who makes it, how long it should be, what the point of it is if there’s no hard sell of the product, what it costs, how to use it, how to measure it, how to make sure it’s good, or how to make sure it will keep flowing. It could be the reason many brands aren’t pulling the trigger on socially enabling the enterprise. And that’s a shame, because there are a lot of creative, daring, experimental, uniquely talented entertainers and journalists chomping at the bit to execute content for brands. But for many corporate executives, content is “weird,” and the people who make it are even weirder. The content side of the equation is human. It’s art, but art that can be informed by data. The natural inclination is for brands to turn to their agencies for such creative endeavors. But agencies are falling into one of two categories. They’re failing to transition from ads to content. In “Content Era, What’s the Role of Agencies?” Alexander Jutkowitz says agencies were made for one-hit campaigns, not ongoing content. Or, they’re ready and capable but can’t get clients to do the right things. Agencies have to make money, even if it means continuing to do the wrong things because that’s all the client will agree to. So what we wind up with in the pipeline is advertising, marketing-heavy content, content that was obviously created or spearheaded by non-creative executives, random & inconsistent content, copy written for SEO bots, and other completely uninteresting nightmares. Frank Rose, author of “The Art of Immersion,” writes, “Content without story and excitement is noise pollution.” In the old days, you made an ad and inserted it into shows made by people who knew what they were doing. You could bask in that show’s success and leverage their audience. Now, you are tasked with attracting, amassing and holding your own audience. You may just want to make, advertise and sell your widgets. But now there’s a war on for a precious commodity, attention. People are busy. They have filters to keep uninteresting and irrelevant things out. They value their time and expect value back when they give it up. Joe Pulizzi, founder of the Content Marketing Institute, says, "Your customers don't care about you, your products, your services…they care about themselves, their wants and their needs." Is it worth getting serious about content and doing it right? 61% of consumers feel better about a company that delivers custom content (Custom Content Council). Interesting content is one of the top 3 reasons people follow brands on social (Content+). 78% of consumers think organizations that provide custom content want to build good relationships with them (TMG Custom Media). On the B2B side, 80% of business decision makers prefer to get company info in a series of articles vs. an ad. So what’s the hang-up? Cited barriers to content marketing are lack of human resources (42%) and lack of budget (35%). 54% of brands don’t have a single on-site, dedicated content creator. And only 38% of brands have a content marketing strategy. Tech has built the biggest, most incredible stage for brands that’s ever been built. Putting something on that stage is your responsibility. Do a bad show, or no show at all, and you’ll be the beautiful, talented actress that never got discovered. @mikestilesPhoto: Gabriella Fabbri, stock.xchng

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  • Pinterest and Social Commerce: The Social Networking Site Retailers Shouldn’t Ignore

    - by Jeri Kelley
    If you are in the midst of remodeling your home, researching the latest spring fashion trends, or simply trying to figure out what to cook for dinner you’ve probably been on Pinterest, and like me, find it extremely useful for generating new ideas and storing them all in one place. Gone are the days of folding over corners of magazines or bookmarking the URL of a Web page – Pinterest makes it easy for you to “pin” ideas, photos, links, and more to virtual bulletin boards where your “followers” can repin, like, and share. As a consumer, Pinterest has gained my attention and I’m definitely not the only one. According to a Monetate infographic, Pinterest’s unique visitors increased 329% from September to December 2011. With this explosion of users, what does it mean for social commerce? Also according to Monetate, Pinterest is one of the top traffic drivers for retailers – driving even more traffic than popular social networking sites like Google+.  For businesses, creating a presence on Pinterest is a great way to extend the reach of your brand, increase inbound links, and drive more traffic to your site. Socialnomics has a great post on how some of the biggest retail brands are using Pinterest to connect with consumers, offer cool content, and engage on a more personal level. When evaluating your social commerce program, while Facebook still delivers the most referrals, Pinterest shouldn’t be ignored as a way to help reach and connect with as many consumers as possible.

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  • Getting hp-snmp-agents on HP ProLiant DL360 on Lenny working

    - by mark
    After receiving our HP ProLiant DL360 I'd like to integrate the machine into our Munin system and thus enable ProLiant specific information to be exposed via SNMP. I'm running Debian Lenny with kernel 2.6.26-2-vserver-amd64 . I've followed http://downloads.linux.hp.com/SDR/getting_started.html and the HP repository has been added to /etc/apt/sources.list.d/HP-ProLiantSupportPack.list . Setting up Lenny SNMP itself is not a problem, I configure it to have a public v1 community string to read all data and it works. I install hp-snmp-agents and run hpsnmpconfig and it adds additional lines to the top of /etc/snmp/snmpd.conf : dlmod cmaX /usr/lib64/libcmaX64.so snmpd gets restarted. Via lsof I can see that libcmaX64 was loaded and is used by snmpd, put I do not get any additional information out of snmp. I use snmpwalk -v 1 -c public ... and I can see many OIDs but I do not see the new ones I'd expect, most notably temperatures, fan speed and such. The OIDs I'm expecting are e.g. 1.3.6.1.4.1.232.6.2.6.8.1.4.1 , this is from the existing munin plugins from http://exchange.munin-monitoring.org/plugins/snmp__hp_temp/version/1 . snmpd[19007]: cmaX: Parsing shared as a type was unsucessful snmpd[19007]: cmaX: listening for subagents on port 25375 snmpd[19007]: cmaX: subMIB 1 handler has disconnected snmpd[19007]: cmaX: subMIB 2 handler has disconnected snmpd[19007]: cmaX: subMIB 3 handler has disconnected snmpd[19007]: cmaX: subMIB 5 handler has disconnected snmpd[19007]: cmaX: subMIB 6 handler has disconnected snmpd[19007]: cmaX: subMIB 8 handler has disconnected snmpd[19007]: cmaX: subMIB 9 handler has disconnected snmpd[19007]: cmaX: sent ColdStarts on ports 25376 to 25393 snmpd[19007]: cmaX: subMIB 10 handler has disconnected snmpd[19007]: cmaX: subMIB 11 handler has disconnected snmpd[19007]: cmaX: subMIB 14 handler has disconnected snmpd[19007]: cmaX: subMIB 15 handler has disconnected snmpd[19007]: cmaX: subMIB 16 handler has disconnected snmpd[19007]: cmaX: subMIB 21 handler has disconnected snmpd[19007]: cmaX: subMIB 22 handler has disconnected snmpd[19007]: cmaX: subMIB 23 handler has disconnected snmpd[19007]: cmaX: subMIB 1 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 2 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 3 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 5 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 6 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 8 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 9 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 10 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 11 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 14 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 15 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 16 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 21 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 22 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 23 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 18 handler has disconnected snmpd[19007]: cmaX: subMIB 18 will be sent on port 25393 to cpqnicd snmpd[19007]: NET-SNMP version 5.4.1 This doesn't look particular bad for me, it's just informational I guess. I've compared the walking OID output with and without the module and there's no difference in the OID served back at all. Are there any other prerequisites I'm missing? I've also noticed that from the time I installed hp-snmp-agents it adds a lot of additional daemons and that my load suddenly jumps to 1. I've uninstalled the package for now. Is this expected behavior?

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  • Cheap dvr media server

    - by Tester101
    I would like to build a new computer to be used as a DVR and media server. I am thinking of using mythtv as the DVR software, but short of that decision I am completely open to suggestions. Requirements: Must be cheap. Must have low power consumption (since it will always be on). Should be quiet. Should be small. I'm really not sure where to start with this project, and am open to any hardware/software suggestions. Is it possible to build a small quiet and cheap system? *Keep in mind I am working on this project because I am tired of Cable rate increases, but I can't imagine living without a DVR so cost is very important and I would like the system to be sub $200.00. The system also needs to handle the new digital broadcast system. Thanks for the help,

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  • Webcast with Brian Griffin, Ancestry, 2013 Winner 10 Best Web Support Sites

    - by Tuula Fai
    The web is one of the fastest growing channels for providing service, support and information, as seen in The Service Council's (TSC) latest multi-channel research survey. Join TSC's Chief Customer Officer Sumair Dutta as he shares key findings from his current customer experience research from over 200 organizations. Sumair will be joined by Brian Griffin, Senior Program Manager, Global Support Experience, Ancestry.com who will show how Ancestry is using the web as a powerful tool to enhance self-service opportunities and increase customer engagement. Smarter Web Service Educast Thursday, November 14th 2 pm ET / 11 am PT Register: http://bit.ly/1cwz4Ns  

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  • Looking ahead at 2011-with Gartner

    - by andrea.mulder
    Speaking of forecasting the future. Gartner highlighted the top 10 technologies and trends that will be strategic for most organizations in 2011. While Gartner's predictions are not specific to CRM, you just cannot help but notice some of the common themes in store for 2011. The top 10 strategic technologies for 2011 include: Cloud Computing Mobile Applications and Media Tablets Social Communications and Collaborations Video Next Generation Analytics Social Analytics Context-Aware Computing Storage Class Memory Ubiquitous Computing Fabric-Based Infrastructure and Computers

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  • Programmable Home Security Alarm [closed]

    - by stej
    I don't ask for recommendation! (just wanted to say that; anyway it doesn't matter now as the question is closed) I've seen some advertisements about home alarms that notifies me that something is happening in my house. None of them mentioned programmability (with real programming language like e.g C, assembler, whatever). As a programmer I'd like to have a possibility to add some behaviour, that is not part of the alarm itself. This might be: take snapshots of all cameras in a house and send it to some email send email, twitter message, skype message to some predefined account send email to a police (silly, I know) start turning the lights on and off (scary, right?) etc. (would be veeery challenging with assembler, I know; but lets suppose I can use some more high level language) I don't expect that there is a alarm system capable of this stuff, that's why I'm looking for a programmable module. Question: Is it even possible? Is it good idea (my program could crash and cause instability of the system).

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  • ¿Es más barato desarrollar a medida que adquirir un ERP?

    - by Luis Alberto Quilez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} La clave está en el tiempo. Cuando abordamos un desarrollo a medida, estamos pensando únicamente en las necesidades de hoy. Tenemos un proyecto concreto, un determinado alcance funcional y conocemos las herramientas que hoy tenemos disponibles. Somos los que mejor conocemos nuestra empresa de hoy, sus procesos y el desarrollo parece una buena opción, pues las licencias de las herramientas de desarrollo son económicas y el coste de la tarifa diaria de programación es asequible, y entonces, caemos en la trampa del corto plazo y vamos adelante. Es muy posible que este desarrollo salga bien, que estemos orgullosos de nuestro trabajo, e incluso que proclamemos a los 4 vientos el dinero que nos hemos ahorrado. Sin embargo el mundo no se para, el negocio no se para, la adaptación debe ser permanente, nuestros clientes, internos y externos, tendrán nuevas exigencias y nuestro desarrollo no estará terminado, tendremos que integrarlo con otras áreas, tendremos que tratar de darle mayor funcionalidad y alcance, tendremos que adaptarlo a las nuevas tecnologías, permitir que la información se analice, se comparta, se acceda desde nuevos dispositivos … y veremos en primera persona cómo la trampa del desarrollo se cierra sobre nuestras cabezas, nunca estará terminado, la tecnología que usamos un día se quedará obsoleta, el ritmo de exigencia por funcionalidad e integración será cada vez mayor y no podremos sino poner más y más recursos dedicados al mantenimiento de un desarrollo propio, que no deja de comer, que me obliga a gastar más y más cada día y del que no puedo salir. Al poco tiempo me he convertido en una empresa de desarrollo de software dentro de mi propia empresa y ni tengo los recursos económicos para hacerlo viable, ni tengo las capacidades humanas y de inversión para responder a lo que se me exige desde el negocio. Así que pensemos, desde el principio, en que nuestra empresa debe perdurar muchos años, y hagamos el análisis de costes bajo esta perspectiva a la hora de tomar la decisión y veremos entonces que la adquisición de un ERP es mucho más económica que el desarrollo a medida. Por otro lado tenemos la integración. Un sistema de producción, requiere la asignación de recursos, que a su vez requieren de un plan de desarrollo, una formación o un cálculo de su nómina; también requiere de una cuenta contable, de una gestión de compras o de una asignación de costes y claro,de todos estos puntos nos vamos dando cuenta sobre la marcha, cuando en un sistema de gestión integral (ERP) lo tenemos disponible desde el primer momento. Claro que no nos vale un ERP cerrado, poco flexible y que no me permita diferenciar a mi empresa. Tenemos que buscar un socio tecnológico que nos acompañe, que asuma la inversión en tecnología y que me vaya suministrando versiones y soluciones acordes a las exigencias de los tiempos, de hoy y de mañana, pero además que me permita adaptar los flujos e innovar en los procesos para que podamos diferenciar nuestra empresa de la competencia, hoy y mañana. Veremos cómo, con la decisión de un ERP, flexible y abierto, los números salen y en el largo plazo es mucho más económica la decisión de adquirir un ERP que de optar por el desarrollo. Luis Alberto Quilez v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Updated Security Baseline (7u45) impacts Java 7u40 and before with High Security settings

    - by costlow
    The Java Security Baseline has been increased from 7u25 to 7u45.  For versions of Java below 7u45, this means unsigned Java applets or Java applets that depend on Javascript LiveConnect calls will be blocked when using the High Security setting in the Java Control Panel. This issue only affects Applets and Web Start applications. It does not affect other types of Java applications. The Short Answer Users upgrading to Java 7 update 45 will automatically fix this and is strongly recommended. The More Detailed Answer There are two items involved as described on the deployment flowchart: The Security Baseline – a dynamically updated attribute that checks to see which Java version contains the most recent security patches. The Security Slider – the user-controlled setting of when to prompt/run/block applets. The Security Baseline Java clients periodically check in to understand what version contains the most recent security patches. Versions are released in-between that contain bug fixes. For example: 7u25 (July 2013) was the previous secure baseline. 7u40 contained bug fixes. Because this did not contain security patches, users were not required to upgrade and were welcome to remain on 7u25. When 7u45 was released (October, 2013), this critical patch update contained security patches and raised the secure baseline. Users are required to upgrade from earlier versions. For users that are not regularly connected to the internet, there is a built in Expiration Date. Because of the pre-established quarterly critical patch updates, we are able to determine an approximate date of the next version. A critical patch released in July will have its successor released, at latest, in July + 3 months: October. The Security Slider The security slider is located within the Java control panel and determines which Applets & Web Start applications will prompt, which will run, and which will be blocked. One of the questions used to determine prompt/run/block is, “At or Above the Security Baseline.” The Combination JavaScript calls made from LiveConnect do not reside within signed JAR files, so they are considered to be unsigned code. This is correct within networked systems even if the domain uses HTTPS because signed JAR files represent signed "data at rest" whereas TLS (often called SSL) literally stands for "Transport Level Security" and secures the communication channel, not the contents/code within the channel. The resulting flow of users who click "update later" is: Is the browser plug-in registered and allowed to run? Yes. Does a rule exist for this RIA? No rules apply. Does the RIA have a valid signature? Yes and not revoked. Which security prompt is needed? JRE is below the baseline. This is because 7u45 is the baseline and the user, clicked "upgrade later." Under the default High setting, Unsigned code is set to "Don’t Run" so users see: Additional Notes End Users can control their own security slider within the control panel. System Administrators can customize the security slider during automated installations. As a reminder, in the future, Java 7u51 (January 2014) will block unsigned and self-signed Applets & Web Start applications by default.

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  • Social Network Updates: While You Were Busy Marketing 2

    - by Mike Stiles
    Since social moves at the speed of data, it’s already time for another update, as we did back in April, on the changes the various social networks have made or gone through while you were busy marketing. Facebook There’s a lot of talk Facebook’s developing a mobile product to act like Flipboard and surface news, from both users and media outlets. The biggest news was Facebook/Instagram’s introduction of 15-second videos, enhanced with with filters, to take some of Vine’s candy. You can also delete parts of videos and rerecord them, and there’s image stabilization. Facebook’s ad revenue is coming along just fine, thank you very much. 35% quarter-to-quarter growth in Q2. And it looks like new formats like Mobile App Install Ads and Unpublished Page Posts are adding to the mix. If you don’t already, you’ll soon see a little camera in comment boxes letting you insert photos right into the comments you make. The drive toward “more visual” continues. The other big news is Facebook’s adoption of our Twitter friend, the hashtag. Adding # sets apart the post topic so it can be easily found or discovered. It’s also being added to Google Plus, Tumblr, and Pinterest. Twitter Want to send someone a promoted tweet when they’re in range of your store? That could be happening by the end of this year. Some users have been seeing automatic in-stream previews of images on Twitter.com. Right now it’s images in your own tweets, but we can assume all tweets are next. Get your followers organized! Twitter raised the limit on the number of lists you can create from 20 to 1,000. They also raised the number of accounts you can have in a list from 500 to 5,000. Twitter started notifying you when someone favorites a tweet you’re mentioned in or re-tweets a tweet you re-tweeted. Anyway, it’s the first time Twitter’s notified you about indirect interactions like that. Who’s afraid of Instagram? A study shows 6-second Vine videos are being posted to Twitter at the rate of 9/second, up from 5/second 2 months ago. Vine has over 13 million users and branded Vines are 4x more likely to be shared than video ads. Google Plus Now featuring a 3-column redesigned stream, and images that take up a whole column. And photo filters Auto Highlight and Auto Awesome work to turn your photos into a real show. Google Hangouts is the workhorse for all Google messaging now, it’s not just an online chat with 9 people anymore. Google Plus Dashboard improves the connection between your company’s Google Plus business page and your Google Plus Local. Updates go out across all Google properties and you can do your managing from the dashboard. With Google Plus’ authorship system, you can build “Author Rank” based on what you write and put on the web. If your stuff is +1’ed and shared a lot, you’re the real deal and there are search result benefits. LinkedIn "Who's Viewed Your Updates" shows you what you’ve shared recently, who saw it and what they did about it in real-time. “Influencers” is, well, influential. Traffic to all LI news products has gone up 8x since it was introduced. LinkedIn is quickly figuring out how to get users to stick around awhile. You and your brand can post images and documents in status updates now. In fact, that whole “document posting” thing is making some analysts wonder if LinkedIn will drift on over to the Dropboxes and YouSendIts of the world. C’mon, admit it. Your favorite part of LinkedIn is being able to see who’s viewed your profile. Now you’ve got even more info and can see what/who you have in common. Premium users get even deeper insights about how people are finding them. If you’re a big fan of security, you’ll love that LinkedIn started offering two-factor authentication (2FA). It’s optional, but step 2 is a one-time code texted to your registered mobile. Pinterest A study showed pins have a looong shelf life compared to other social net posts. “Clicks kept coming for 30 days and beyond.” Most pins are timeless, and the infinite scroll causes people to see older pins. Is it a keeper? Pinterest jumped 82% to 54 million users in the past year. It’s valued at $2.5 billion and is one of the biggest sources of referral traffic there is. That said, CEO Ben Silbermann adds, "Right now, we don't make money." A new search feature stops you from having to endlessly scroll through your own pins looking for that waterfall picture you posted. Simply select “just my pins” in the search bar. New "Rich Pins" lets brands add info like price and availability to pins that can be updated daily via a data feed from your merchant site. Not so fast, you have to apply to Pinterest for it first. Like other social nets, Pinterest does not allow sexual content, nudity, or even partial nudity. However…some art contains nudity, and Pinterest wants to allow art. What constitutes “art” will be judged by…what we have to assume are Pinterest employees who love their job. @mikestilesPhoto: stock.xchng, Tim Marmon

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  • Facebook Sponsored Results: Is It Getting Results?

    - by Mike Stiles
    Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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  • Article: Interceptors 1.1 in Java EE 6

    - by OracleTechnologyNetwork
    This Tip Of The Day (TOTD) attempts to explain the basics of Interceptors 1.1 - a "new" specification introduced in the Java EE 6. Interceptors do what they say - they intercept on invocations and lifecycle events on an associated target class. The specification is not entirely new as the concept is borrowed from the EJB 3.0 specification.

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  • Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

    - by [email protected]
    Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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