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  • Doing your first mock with JustMock

    - by mehfuzh
    In this post, i will start with a  more traditional mocking example that  includes a fund transfer scenario between two different currency account using JustMock.Our target interface that we will be mocking looks similar to: public interface ICurrencyService {     float GetConversionRate(string fromCurrency, string toCurrency); } Moving forward the SUT or class that will be consuming the  service and will be invoked by user [provided that the ICurrencyService will be passed in a DI style] looks like: public class AccountService : IAccountService         {             private readonly ICurrencyService currencyService;               public AccountService(ICurrencyService currencyService)             {                 this.currencyService = currencyService;             }               #region IAccountService Members               public void TransferFunds(Account from, Account to, float amount)             {                 from.Withdraw(amount);                 float conversionRate = currencyService.GetConversionRate(from.Currency, to.Currency);                 float convertedAmount = amount * conversionRate;                 to.Deposit(convertedAmount);             }               #endregion         }   As, we can see there is a TransferFunds action implemented from IAccountService  takes in a source account from where it withdraws some money and a target account to where the transfer takes place using the provided conversion rate. Our first step is to create the mock. The syntax for creating your instance mocks is pretty much same and  is valid for all interfaces, non-sealed/sealed concrete instance classes. You can pass in additional stuffs like whether its an strict mock or not, by default all the mocks in JustMock are loose, you can use it as default valued objects or stubs as well. ICurrencyService currencyService = Mock.Create<ICurrencyService>(); Using JustMock, setting up your expectations and asserting them always goes with Mock.Arrang|Assert and this is pretty much same syntax no matter what type of mocking you are doing. Therefore,  in the above scenario we want to make sure that the conversion rate always returns 2.20F when converting from GBP to CAD. To do so we need to arrange in the following way: Mock.Arrange(() => currencyService.GetConversionRate("GBP", "CAD")).Returns(2.20f).MustBeCalled(); Here, I have additionally marked the mock call as must. That means it should be invoked anywhere in the code before we do Mock.Assert, we can also assert mocks directly though lamda expressions  but the more general Mock.Assert(mocked) will assert only the setups that are marked as "MustBeCalled()”. Now, coming back to the main topic , as we setup the mock, now its time to act on it. Therefore, first we create our account service class and create our from and to accounts respectively. var accountService = new AccountService(currencyService);   var canadianAccount = new Account(0, "CAD"); var britishAccount = new Account(0, "GBP"); Next, we add some money to the GBP  account: britishAccount.Deposit(100); Finally, we do our transfer by the following: accountService.TransferFunds(britishAccount, canadianAccount, 100); Once, everything is completed, we need to make sure that things were as it is we have expected, so its time for assertions.Here, we first do the general assertions: Assert.Equal(0, britishAccount.Balance); Assert.Equal(220, canadianAccount.Balance); Following, we do our mock assertion,  as have marked the call as “MustBeCalled” it will make sure that our mock is actually invoked. Moreover, we can add filters like how many times our expected mock call has occurred that will be covered in coming posts. Mock.Assert(currencyService); So far, that actually concludes our  first  mock with JustMock and do stay tuned for more. Enjoy!!

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  • Gnome Shell Theme Problem on Ubuntu 11.10

    - by Khurram Majeed
    I am trying to install ANewStart GNOME shell themes on Ubuntu 11.10. I have installed gnome shell extension for themes: sudo add-apt-repository ppa:webupd8team/gnome3 sudo apt-get update sudo apt-get install gnome-shell-extensions-user-theme I got the instructions from here ANewStart GNOME Shell Theme + AwOken Icons Theme = Pure Art. But when I go to "Advanced Settings - Shell Extensions" its empty... There is nothing. Also there is a orange triangle sign next to Shell Theme drop down in Advanced Settings - Theme. When I try to run the gnome-tweak-tool from terminal I get following error: imresh@imresh-laptop:~$ gnome-tweak-tool CRITICAL: Error parsing schema org.gnome.shell (/usr/share/glib-2.0/schemas/org.gnome.shell.gschema.xml) Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/gtweak/gsettings.py", line 45, in __init__ summary = key.getElementsByTagName("summary")[0].childNodes[0].data IndexError: list index out of range WARNING : Error detecting shell Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/gtweak/tweaks/tweak_shell_extensions.py", line 145, in __init__ shell = GnomeShellFactory().get_shell() File "/usr/lib/python2.7/dist-packages/gtweak/utils.py", line 38, in getinstance instances[cls] = cls() File "/usr/lib/python2.7/dist-packages/gtweak/gshellwrapper.py", line 123, in __init__ v = map(int,proxy.version.split(".")) File "/usr/lib/python2.7/dist-packages/gtweak/gshellwrapper.py", line 46, in version return json.loads(self.execute_js('const Config = imports.misc.config; Config.PACKAGE_VERSION')) File "/usr/lib/python2.7/dist-packages/gtweak/gshellwrapper.py", line 39, in execute_js result, output = self.proxy.Eval('(s)', js) File "/usr/lib/python2.7/dist-packages/gi/overrides/Gio.py", line 148, in __call__ kwargs.get('flags', 0), kwargs.get('timeout', -1), None) File "/usr/lib/python2.7/dist-packages/gi/types.py", line 43, in function return info.invoke(*args, **kwargs) GError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.Shell was not provided by any .service files WARNING : Shell not running Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/gtweak/tweaks/tweak_shell.py", line 57, in __init__ self._shell = GnomeShellFactory().get_shell() File "/usr/lib/python2.7/dist-packages/gtweak/utils.py", line 38, in getinstance instances[cls] = cls() File "/usr/lib/python2.7/dist-packages/gtweak/gshellwrapper.py", line 123, in __init__ v = map(int,proxy.version.split(".")) File "/usr/lib/python2.7/dist-packages/gtweak/gshellwrapper.py", line 46, in version return json.loads(self.execute_js('const Config = imports.misc.config; Config.PACKAGE_VERSION')) File "/usr/lib/python2.7/dist-packages/gtweak/gshellwrapper.py", line 39, in execute_js result, output = self.proxy.Eval('(s)', js) File "/usr/lib/python2.7/dist-packages/gi/overrides/Gio.py", line 148, in __call__ kwargs.get('flags', 0), kwargs.get('timeout', -1), None) File "/usr/lib/python2.7/dist-packages/gi/types.py", line 43, in function return info.invoke(*args, **kwargs) GError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.Shell was not provided by any .service files WARNING : Could not list shell extensions Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/gtweak/tweaks/tweak_shell.py", line 62, in __init__ extensions = self._shell.list_extensions() AttributeError: ShellThemeTweak instance has no attribute '_shell' (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed (gnome-tweak-tool:5323): Gtk-CRITICAL **: gtk_widget_get_preferred_height_for_width: assertion `width >= 0' failed Please help me in fixing this. I have also restarted the computer many times it does not make a difference.

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  • Unclaimed user group prizes, Live meeting on Monday, Next weeks UG, SQLRelay and more prizes

    - by Testas
      Hi Everyone Firstly I want to let you know that I finally found the LINQ book prize winners and the list of people at the bottom of this email are owed a LINQ book. This will be given out at next week’s UG meeting Live meeting with Carolyn Chau, Program Manager at Microsoft on Monday! It is very rare that we get the opportunity to have a Live meeting with a Program Manager in Redmond. Carolyn Chau will be presenting PowerView next Monday at 8pm. Live meeting details can be found on http://sqlserverfaq.com/events/388/Live-Meeting-on-SQL-Server-2012-PowerView-with-Carolyn-Chau-Principal-Program-Manager-in-the-Reporting-Services-in-association-with-SQLPASS-SQLServerFAQ-and-SQLBits.aspx Next week’s UG!! We welcome Mark Broadbent to Manchester next week where he will be presenting his session on SQL Server 2012 on Windows Core. We also hand out the unclaimed prizes. Register at http://sqlserverfaq.com/events/369/Thursday-night-meeting-at-BSS-with-Chris-TestaONeill-and-Mark-Broadbent.aspx Chris Webb is in Manchester!!! Chris Webb will be speaking at the Manchester SQL Server UG on 4th July. He will also be running his Real World Cube Design and Performance Tuning with Analysis Services between the 3rd – 5th July. If you want to attend then you can sign up at the link below http://www.technitrain.com/coursedetail.php?c=13&trackingcode=FAQ SQLRelay and a Special Prize and Jamie Thomson comes to Manchester!!!! SQLRelay takes place in Manchester on the 22nd. We have a special guest, after years of asking Jamie Thomson is coming to Manchester. The SSIS Junkie will be gracing us with his presence with a talk on SSIS 2012. Also we have a prize. Know a friend or colleague who would benefit from SQLRelay? Get them to register at www.sqlserverfaq.com and then register for the event http://sqlserverfaq.com/events/373/ALL-DAY-TUESDAY-EVENT-12-hours-of-SQL-Server-2012-at-the-SQLRelay-meeting-at-the-COOP-Manchester.aspx Then send an email to [email protected] with the subject of SQLFriend with the name of your friend. If you are both at the SQLRelay event on the day and your names are pulled out of the hat you will win a PASS 2011 DVD and your friend will win the “Best of PASS DVD 2011” worth  $1000 courtesy of SQLPASS. The draw will take place between 4.30pm – 5pm on the day. SQLBits feedback!!!!! Attended SQLBits? We really need to know your opinion. Please fill out the survey for the days you attended If you attended any of the days at SQLBits please can you all fill out the following survey http://www.sqlbits.com/SQLBitsX If you attended the Thursday Training day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXThursday If you attended the Friday Deep Dives day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXFriday If you attended the Saturday Community day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXSaturday Thanks   Chris and Martin   LINQ BOOK winners Andrew Birds Chris Kennedy Dave Carpenter David Forrester Ian Ringrose James Cullen James Simpson Kevan Riley Kirsty Hunter Martin Bell Martin Croft Michael Docherty Naga Anand Ram Mangipudi Neal Atkinson Nick Colebourn Pavel Nefyodov Ralph Baines Rick Hibbert saad saleh Simon Enion Stan Venn Steve Powell Stuart Quinn

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  • Running Multiple WebLogic and OSB Domains

    - by jeff.x.davies
    I have any number of OSB domain created on my machine at any point in time. For example, I have different domains for different version of Oracle Service Bus and Oracle SOA Suite. I also have different domains for different purposes. I have a demo domain and another domain for the projects in my blog. Starting with OSB 11g and the Apache Derby server, there is a small "gotcha" if you want to create multiple domains on a devevelopment machine. When you create a new domain for OSB 11g it will use the same database info for all databases and this will cause an error when starting the admin server of the second domain (the first domain doesn't have to be running for this error to occur). Here is an example of the error message in the server console: ####<Mar 8, 2011 2:58:48 PM PST> <Critical> <JTA> <jeff-laptop> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1299625128464> <BEA-110482> <A logging last resource failed during initialization. The server cannot boot unless all configured logging last resources (LLRs) initialize. Failing reason: weblogic.transaction.loggingresource.LoggingResourceException: java.sql.SQLException: JDBC LLR, table verify failed for table 'WL_LLR_ADMINSERVER', row 'JDBC LLR Domain//Server' record had unexpected value 'osb11gR1PS3//AdminServer' expected 'OSBCIM//AdminServer'*** ONLY the original domain and server that creates an LLR table may access it *** The solution is to create a database instance for each of your domains and this is very simple to do. After you create a domain using the Configuration Wizard, locate the wlsbjmsrpDataSource-jdbc.xml file that is found under the DOMAIN_HOME/config/jdbc directory. Near the top of the file you will see the following entry: <url>jdbc:derby://localhost:1527/osbexamples;create=true;ServerName=localhost;databaseName=osbexamples</url> You need to modify this entry with a different and unique database name. The easiest way to do this is to substiture the name of your domain. For example: <url>jdbc:derby://localhost:1527/mydomain;create=true;ServerName=localhost;databaseName=mydomain</url> will create a database named mydomain . Now, when you restart the admin server for the domain, it will create the new database for you. Do this for each domain you create on your development machine and you'll have no troubles. The process is much simpler if you are creating a domain using the Configuration Wizard. Simply name the database when you get to the Configure JDBC Component Schema step of the Configuration Wizard, select the OSB JMS Reporting Provider and set the name in the DBMS/Service field to whatever name you like, as shown in Figure 1 below. Figure 1 – Configuring the JDBC Component Schema That is all there is to it. Now you can create as many domains on your leptop or development machine as you like and not have to worry about them conflicting with each other.

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  • How to create managed properties at site collection level in SharePoint2013

    - by ybbest
    In SharePoint2013, you can create managed properties at site collection. Today, I’d like to show you how to do so through PowerShell. 1. Define your managed properties and crawled properties and managed property Type in an external csv file. PowerShell script will read this file and create the managed and the mapping. 2. As you can see I also defined variant Type, this is because you need the variant type to create the crawled property. In order to have the crawled properties, you need to do a full crawl and also make sure you have data populated for your custom column. However, if you do not want to a full crawl to create those crawled properties, you can create them yourself by using the PowerShell; however you need to make sure the crawled properties you created have the same name if created by a full crawl. Managed properties type: Text = 1 Integer = 2 Decimal = 3 DateTime = 4 YesNo = 5 Binary = 6 Variant Type: Text = 31 Integer = 20 Decimal = 5 DateTime = 64 YesNo = 11 3. You can use the following script to create your managed properties at site collection level, the differences for creating managed property at site collection level is to pass in the site collection id. param( [string] $siteUrl="http://SP2013/", [string] $searchAppName = "Search Service Application", $ManagedPropertiesList=(IMPORT-CSV ".\ManagedProperties.csv") ) Add-PSSnapin Microsoft.SharePoint.PowerShell -ErrorAction SilentlyContinue $searchapp = $null function AppendLog { param ([string] $msg, [string] $msgColor) $currentDateTime = Get-Date $msg = $msg + " --- " + $currentDateTime if (!($logOnly -eq $True)) { # write to console Write-Host -f $msgColor $msg } # write to log file Add-Content $logFilePath $msg } $scriptPath = Split-Path $myInvocation.MyCommand.Path $logFilePath = $scriptPath + "\CreateManagedProperties_Log.txt" function CreateRefiner {param ([string] $crawledName, [string] $managedPropertyName, [Int32] $variantType, [Int32] $managedPropertyType,[System.GUID] $siteID) $cat = Get-SPEnterpriseSearchMetadataCategory –Identity SharePoint -SearchApplication $searchapp $crawledproperty = Get-SPEnterpriseSearchMetadataCrawledProperty -Name $crawledName -SearchApplication $searchapp -SiteCollection $siteID if($crawledproperty -eq $null) { Write-Host AppendLog "Creating Crawled Property for $managedPropertyName" Yellow $crawledproperty = New-SPEnterpriseSearchMetadataCrawledProperty -SearchApplication $searchapp -VariantType $variantType -SiteCollection $siteID -Category $cat -PropSet "00130329-0000-0130-c000-000000131346" -Name $crawledName -IsNameEnum $false } $managedproperty = Get-SPEnterpriseSearchMetadataManagedProperty -Identity $managedPropertyName -SearchApplication $searchapp -SiteCollection $siteID -ErrorAction SilentlyContinue if($managedproperty -eq $null) { Write-Host AppendLog "Creating Managed Property for $managedPropertyName" Yellow $managedproperty = New-SPEnterpriseSearchMetadataManagedProperty -Name $managedPropertyName -Type $managedPropertyType -SiteCollection $siteID -SearchApplication $searchapp -Queryable:$true -Retrievable:$true -FullTextQueriable:$true -RemoveDuplicates:$false -RespectPriority:$true -IncludeInMd5:$true } $mappedProperty = $crawledproperty.GetMappedManagedProperties() | ?{$_.Name -eq $managedProperty.Name } if($mappedProperty -eq $null) { Write-Host AppendLog "Creating Crawled -> Managed Property mapping for $managedPropertyName" Yellow New-SPEnterpriseSearchMetadataMapping -CrawledProperty $crawledproperty -ManagedProperty $managedproperty -SearchApplication $searchapp -SiteCollection $siteID } $mappedProperty = $crawledproperty.GetMappedManagedProperties() | ?{$_.Name -eq $managedProperty.Name } #Get-FASTSearchMetadataCrawledPropertyMapping -ManagedProperty $managedproperty } $searchapp = Get-SPEnterpriseSearchServiceApplication $searchAppName $site= Get-SPSite $siteUrl $siteId=$site.id Write-Host "Start creating Managed properties" $i = 1 FOREACH ($property in $ManagedPropertiesList) { $propertyName=$property.managedPropertyName $crawledName=$property.crawledName $managedPropertyType=$property.managedPropertyType $variantType=$property.variantType Write-Host $managedPropertyType Write-Host "Processing managed property $propertyName $($i)..." $i++ CreateRefiner $crawledName $propertyName $variantType $managedPropertyType $siteId Write-Host "Managed property created " $propertyName } Key Concepts Crawled Properties: Crawled properties are discovered by the search index service component when crawling content. Managed Properties: Properties that are part of the Search user experience, which means they are available for search results, advanced search, and so on, are managed properties. Mapping Crawled Properties to Managed Properties: To make a crawled property available for the Search experience—to make it available for Search queries and display it in Advanced Search and search results—you must map it to a managed property. References Administer search in SharePoint 2013 Preview Managing Metadata

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  • Silverlight Cream for February 07, 2011 -- #1043

    - by Dave Campbell
    In this Issue: Roy Dallal, Kevin Dockx, Gill Cleeren, Oren Gal, Colin Eberhardt, Rudi Grobler, Jesse Liberty, Shawn Wildermuth, Kirupa Chinnathambi, Jeremy Likness, Martin Krüger(-2-), Beth Massi, and Michael Crump. Above the Fold: Silverlight: "A Circular ProgressBar Style using an Attached ViewModel" Colin Eberhardt WP7: "Isolated Storage" Jesse Liberty Lightswitch: "How To Create Outlook Appointments from a LightSwitch Application" Beth Massi Shoutouts: Gergely Orosz has a summary of his 4-part series on Styles in Silverlight: Everything a Developer Needs To Know From SilverlightCream.com: Silverlight Memory Leak, Part 2 Roy Dallal has part 2 of his memory leak posts up... and discusses the results of runnin VMMap and some hints on how to make best use of it. Using a Channel Factory in Silverlight (instead of adding a Service Reference). With cows. Kevin Dockx has a post up for those of you that don't like the generated code that comes about when adding a service reference, and the answer is a Channel Factory... and he has an example app in the post that populates a list of cows... honest ... check it out. Getting ready for Microsoft Silverlight Exam 70-506 (Part 4) Gill Cleeren has Part 4 of his deep-dive into studying for the Silverlight Certification exam. This time out he's got probably half a gazillion links for working with data... seriously! Sync unlimited instances of one Silverlight application How about a cross-browser sync of an unlimited number of instances of the same Silverlight app... Oren Gal has just that going on, and discusses his first two attempts and how he finally honed in on the solution. A Circular ProgressBar Style using an Attached ViewModel Wow... check out what Colin Eberhardt's done with the "Progress Bar" ... using an Attached View Model which he discussed in a post a while back... these are awesome! WP7 - Professional Audio Recorder Rudi Grobler discusses an audio recorder for WP7 that uses the NAudio audio library for not only the recording but visualization. Isolated Storage Jesse Liberty's got his 30th 'From Scratch' post up and this time he's talking about Isolated Storage. Learning OData? MSDN and Shawn Wildermuth has the videos for you! Shawn Wildermuth produced a couple series of videos for MSDN on OData: Getting Started and Consuming OData... get the link on Shawn's post. Creating Sample Data from a Class - Page 1 Kirupa Chinnathambi shows us how to use a schema of your own design in Blend... yet still have Blend produce sample data A Pivot-Style Data Grid without the DataGrid Jeremy Likness discusses the lack of an open-source grid with dynamic columns ... let him know if you've done one! ... and then he continues on to demonstrate his build-out of the same. Synchronize a freeform drawing and a real path creation Martin Krüger has a few new samples up in the Expression Gallery. This first is taking mouse movement in an InkPresenter and creating path statements from it in a canvas and playing them back. How to: use Storyboard completed behaviors Martin Krüger's next post is about Storyboards and firing one off the end of another, in Blend... so he ended up producing a behavior for doing that... and it's in the Expression Gallery How To Create Outlook Appointments from a LightSwitch Application Beth Massi has a new Lightswitch post up... her previous was email from Lightswitch... this is Outlook appointments... pretty darn cool. Quick run through of the WP7 Developer Tools January 2011 Michael Crump has a really good Quick look at the new WP7 Dev Tools that were released last week posted on his blog Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • WebCenter Marketing and Upcoming Events

    - by rituchhibber
    Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

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  • Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

    - by ken.pulverman
      ERP has been the backbone of enterprise software.  The data held in your ERP system is core of most companies.  Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years.  Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor.   Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough."  So your ERP is working.  It's humming along.  You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere.   Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on.  And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™.   SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications.  Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise.  In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure the Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution.  It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do.  The diagram below reflects that change.    In this model, the hegemony of ERP is over.  It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information.  And through modern middleware it will connect to everything.  So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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  • My Take on Hadoop World 2011

    - by Jean-Pierre Dijcks
    I’m sure some of you have read pieces about Hadoop World and I did see some headlines which were somewhat, shall we say, interesting? I thought the keynote by Larry Feinsmith of JP Morgan Chase & Co was one of the highlights of the conference for me. The reason was very simple, he addressed some real use cases outside of internet and ad platforms. The following are my notes, since the keynote was recorded I presume you can go and look at Hadoopworld.com at some point… On the use cases that were mentioned: ETL – how can I do complex data transformation at scale Doing Basel III liquidity analysis Private banking – transaction filtering to feed [relational] data marts Common Data Platform – a place to keep data that is (or will be) valuable some day, to someone, somewhere 360 Degree view of customers – become pro-active and look at events across lines of business. For example make sure the mortgage folks know about direct deposits being stopped into an account and ensure the bank is pro-active to service the customer Treasury and Security – Global Payment Hub [I think this is really consolidation of data to cross reference activity across business and geographies] Data Mining Bypass data engineering [I interpret this as running a lot of a large data set rather than on samples] Fraud prevention – work on event triggers, say a number of failed log-ins to the website. When they occur grab web logs, firewall logs and rules and start to figure out who is trying to log in. Is this me, who forget his password, or is it someone in some other country trying to guess passwords Trade quality analysis – do a batch analysis or all trades done and run them through an analysis or comparison pipeline One of the key requests – if you can say it like that – was for vendors and entrepreneurs to make sure that new tools work with existing tools. JPMC has a large footprint of BI Tools and Big Data reporting and tools should work with those tools, rather than be separate. Security and Entitlement – how to protect data within a large cluster from unwanted snooping was another topic that came up. I thought his Elephant ears graph was interesting (couldn’t actually read the points on it, but the concept certainly made some sense) and it was interesting – when asked to show hands – how the audience did not (!) think that RDBMS and Hadoop technology would overlap completely within a few years. Another interesting session was the session from Disney discussing how Disney is building a DaaS (Data as a Service) platform and how Hadoop processing capabilities are mixed with Database technologies. I thought this one of the best sessions I have seen in a long time. It discussed real use case, where problems existed, how they were solved and how Disney planned some of it. The planning focused on three things/phases: Determine the Strategy – Design a platform and evangelize this within the organization Focus on the people – Hire key people, grow and train the staff (and do not overload what you have with new things on top of their day-to-day job), leverage a partner with experience Work on Execution of the strategy – Implement the platform Hadoop next to the other technologies and work toward the DaaS platform This kind of fitted with some of the Linked-In comments, best summarized in “Think Platform – Think Hadoop”. In other words [my interpretation], step back and engineer a platform (like DaaS in the Disney example), then layer the rest of the solutions on top of this platform. One general observation, I got the impression that we have knowledge gaps left and right. On the one hand are people looking for more information and details on the Hadoop tools and languages. On the other I got the impression that the capabilities of today’s relational databases are underestimated. Mostly in terms of data volumes and parallel processing capabilities or things like commodity hardware scale-out models. All in all I liked this conference, it was great to chat with a wide range of people on Oracle big data, on big data, on use cases and all sorts of other stuff. Just hope they get a set of bigger rooms next time… and yes, I hope I’m going to be back next year!

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  • Focus on Social Relationship Management at Oracle OpenWorld

    - by Pat Ma
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 0 0 1 422 2408 involver 20 5 2825 14.0 Normal 0 false false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Greetings from Oracle OpenWorld 2012. Today, we’re going to focus on Social Relationship Management at Oracle OpenWorld.?Social networking is touching all businesses today.  Customers are speaking about your brand right now on social media sites. Your employees are speaking to one another on social media sites. In an Oracle survey, 40% of consumers factor in Facebook recommendations when making purchasing decisions. Despite the rise of social networking, 70% of marketers report having little understanding of social media conversations happening around their brand. Oracle has invested in technologies that will help companies leverage social media technologies for their enterprise. Our suite of social products is collectively known as Social Relationship Management. Customers are using Social Relationship Management to get analytics to social media conversations around their brand, manage multiple social media channels while keeping their brand consistent, optimize internal workflows and processes, and create better customer relationships and experiences. In this example, using Social Relationship Management, a high-end national grocery chain is able to see that “Coconut Water” is trending in San Francisco. They are now able to send a $2-off coconut water coupon to shoppers who have checked into their San Francisco locations. This promotion further drives sales of coconut water in San Francisco. In another example, using Social Relationship Management, a technology company creates multiple Facebook pages and runs campaigns on them. These social campaigns are now integrated and tracked as another marketing channel in Oracle Fusion CRM. The technology company can now track and respond to a particular customer as he moves across multiple channels – without having to restart the conversation each time the customer contacts the company. Furthermore, the technology company can see in one interface what marketing channels – including social – is performing best for each promotion. Besides being a Software-as-a-Service solution, social is also a Platform-as-a-Service solution. The benefit here is that customers can extend the functionality of our social applications to suit their particular needs or create their own social application from scratch. During the Social Developer track, developers are learning how to use Java and other industry-standard programming languages to plug in social functionality to enterprise applications. To see how Social Relationship Management can help your business build better relationships and experience with customers, visit us on the web at oracle.com/social. There are a lot more social-oriented sessions left at OpenWorld. To view a schedule of the upcoming social-oriented sessions, go here.

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  • Windows Azure Recipe: Mobile Computing

    - by Clint Edmonson
    A while back, mashups were all the rage. The idea was to compose solutions that provided aggregation and integration across applications and services to make information more available, useful, and personal. Mashups ushered in the era of Web 2.0 in all it’s socially connected goodness. They taught us that to be successful, we needed to add web service APIs to our web applications. Web and client based mashups met with great success and have evolved even further with the introduction of the internet connected smartphone. Nothing is more available, useful, or personal than our smartphones. The current generation of cloud connected mobile computing mashups allow our mobilized workforces to receive, process, and react to information from disparate sources faster than ever before. Drivers Integration Reach Time to market Solution Here’s a sketch of a prototypical mobile computing solution using Windows Azure: Ingredients Web Role – with the phone running a dedicated client application, the web role is responsible for serving up backend web services that implement the solution’s core connected functionality. Database – used to store core operational and workflow data for the solution’s web services. Access Control – this service is used to authenticate and manage users identity, roles, and groups, possibly in conjunction with 3rd identity providers such as Windows LiveID, Google, Yahoo!, and Facebook. Worker Role – this role is used to handle the orchestration of long-running, complex, asynchronous operations. While much of the integration and interaction with other services can be handled directly by the mobile client application, it’s possible that the backend may need to integrate with 3rd party services as well. Offloading this work to a worker role better distributes computing resources and keeps the web roles focused on direct client interaction. Queues – these provide reliable, persistent messaging between applications and processes. They are an absolute necessity once asynchronous processing is involved. Queues facilitate the flow of distributed events and allow a solution to send push notifications back to mobile devices at appropriate times. Training & Resources These links point to online Windows Azure training labs and resources where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Windows Azure Toolkit for Windows Phone The Windows Azure Toolkit for Windows Phone is designed to make it easier for you to build mobile applications that leverage cloud services running in Windows Azure. The toolkit includes Visual Studio project templates for Windows Phone and Windows Azure, class libraries optimized for use on the phone, sample applications, and documentation Windows Azure Toolkit for iOS The Windows Azure Toolkit for iOS is a toolkit for developers to make it easy to access Windows Azure storage services from native iOS applications. The toolkit can be used for both iPhone and iPad applications, developed using Objective-C and XCode. Windows Azure Toolkit for Android The Windows Azure Toolkit for Android is a toolkit for developers to make it easy to work with Windows Azure from native Android applications. The toolkit can be used for native Android applications developed using Eclipse and the Android SDK. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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  • Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

    - by [email protected]
    By ken.pulverman on March 24, 2010 8:51 AM ERP has been the backbone of enterprise software. The data held in your ERP system is core of most companies. Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years. Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor. Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough." So your ERP is working. It's humming along. You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere. Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on. And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™. SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications. Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise. In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure that Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution. It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do. The diagram below reflects that change. In this model, the hegemony of ERP is over. It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information. And through modern middleware it will connect to everything. So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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  • Tech Ed/BI Conference 2010: A Recovering Industry in a Recovering City

    - by andrewbrust
    I tried writing a post for this blog last night, while at the this year’s Microsoft Tech Ed and Business Intelligence conferences, in New Orleans. But I literally fell asleep while writing it.  That’s probably a sign that my readers might have done the same while reading it. Why the writer’s block? This was a very good show for me, but I think I was having trouble figuring out exactly why.  Now that I’m on the flight home, I’m starting to piece it together. One reason, for sure, was that I’ve spent years in both the developer and the BI worlds, and a show that combined the two was really enjoyable for me.  Typically, the subject matter, the attendees, the Microsoft execs and managers, and even the social circles have been separate.  This year’s Tech Ed facilitated a fusion of each of these previously segregated groups.  That was good for me as a speaker; for example, I facilitated a Birds of a Feather session on PowerPivot (Microsoft’s new self-service BI offering) which was well-attended, and by a large number of non-BI pros.  The fusion was good for me as an attendee too, as Microsoft BI, in the form of a new Pivot Viewer control, made it into the Day 1 keynote, demoed by Microsoft’s key BI champion, Amir Netz.  And it was good for me socially, as I was able to meet with peers in both camps, and at one location. Speaking of meeting with industry colleagues, I did a lot of that at this show.  Probably for the first time ever, I carefully scheduled and conducted a series of meetings with friends and business acquaintances in the developer tools, data visualization, utilities, publishing and training areas of the Microsoft ecosystem.  Beside the time efficiencies in conducting so many meetings, I discovered another benefit. I got a real handle on the tech industry’s economic health. The news here is good.  First of all, 2010 has been a great year for just about everyone I spoke to.  The mood is positive, energy is high, and people are working really hard.  This is, of course, refreshing to see, and it’s a huge relief.  Add to that the fact that this year’s Tech Ed was about 2.5 times larger in headcount than last year’s (based on numbers from unofficial, but reliable, sources), and the economic prognosis seems excellent.  But there’s more to it than that. Here’s the thing: everyone I talked to seems to be working, and succeeding, at changing their business models to adapt to changes in the industry.  Whether it’s the Internet’s impact on publishing and training, the increased importance of the developer audience in South Asia, the shift of affordable developer and business talent to unfamiliar locales abroad, or even lapses in Microsoft’s performance in the market, partner companies aren’t just rolling with the punches; they’re welcoming the changes and working them to their advantage.  No one seemed downtrodden, or even fatigued.  Even for businesses who have seen core revenue streams become commoditized, everyone seems to be changing their market strategy and winning.  Even Microsoft, of whom I have been critical recently, showed signs of successful hard work and playbook change, in the maturing of their cloud strategy, their commitment to it and their excitement around it.  And the embedded, managed, self-service BI strategy that Microsoft has been touting looks like it’s already being embraced by customers, even though PowerPivot, and other new Microsoft BI products, were released only recently. The collective optimism I have witnessed, and that I have felt, tells me good things about this industry and the economy.  The stock market had huge mood swings during my stay, and that may yet subdue the industry recovery I have seen this week.  Nonetheless, I am convinced that a strong foundation of hard work, innovative thinking and, if I may,  true renaissance is underlying this industry’s success. That kind of strength will generate a strong recovery, I am certain, whether now or once we’re past another round of choppy weather in the broader economy.  The fundamentals are good.

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  • Installing Eclipse for OSB Development

    - by James Taylor
    OSB provides 2 methods for OSB development, the OSB console, and Eclipse. This post deals with a typical development environment with OSB installed on a remote server and the developer requiring an IDE on their PC for development. As at 11.1.1.4 Eclipse is only IDE supported for OSB development. We are hoping OSB will support JDeveloper in the future. To get the download for Eclipse use the download WebLogic Server with the Oracle Enterprise Pack for Eclipse, e.g. wls1034_oepe111161_win32.exe.To ensure the Eclipse version is compatible with your OSB version I recommend using the Eclipse that comes with the supported WLS server, e.g. OSB 11.1.1.4 you would install WLS 10.3.4+oepe.The install is a 2 step process, install the base Eclipse, then install the OSB plugins. In this example I'm using the 11.1.1.4 install for windows, your versions may differ. You need to download 2 programs, WebLogic Server with the oepe plugin for your OS, and the Oracle Service Bus which is generally generic. Place these files in a directory of your choice. Start the executable I create a new Oracle Home for this installation as it don't want to impact on my JDeveloper install or any other Oracle products installed on my machine. Ignore the support / email notifications Choose a custom install as we only want to install the minimum for Eclipse. If you really want you can do a typical and install everything. Deselect all products then select the Oracle Enterprise Pack for Eclipse. This will select the minimum prerequisites required for install. As I'm only going to use this home for OSB Development I deselect the JRockit JVM. Accept the locations for the installs. If running on a Windows environment you will be asked to start a Node Manger service. This is optional. I have chosen to ignore. Select the user permissions you require, I have set to default. Do a last check to see if the values are correct and continue to install. The install should start. The install should complete successfully. I chose not to run the Quick Start. Extract the OSB download to a location of your choice and double click on the setup.exe. You may be asked to supply a correct java location. Point this to the java installed in your OS. I'm running Windows 7 so I used the 64bit version. Skip the software updates. Set the OSB home to the location of the WLS home installed above Choose a custom install as all we want to install is the OSB Eclipse Plugins. Select OSB IDE. For the rest of the install screens accept the defaults. Start the install There is no need to configure a WLS domain if you only intend to deploy to the remote server. If you need to do this there are other sites how to configure via the configuration wizard. Start Eclipse to make sure the OSB Plugin has been created. In the top right drop down you should see OSB as an option. Connecting to the remote server, select the Server Tab at the bottom Right-click in that frame and select Server. Chose the remote server version and the hostname Provide and name for your server if necessary, and accept the defaults Enter connection details for the remote server Click on the Remote server and it should validate stating its status.Now you ready to develop, Happy developing!

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  • Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization

    - by helen.pitts(at)oracle.com
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  • Project structure: where to put business logic

    - by Mister Smith
    First of all, I'm not asking where does business logic belong. This has been asked before and most answers I've read agree in that it belongs in the model: Where to put business logic in MVC design? How much business logic should be allowed to exist in the controller layer? How accurate is "Business logic should be in a service, not in a model"? Why put the business logic in the model? What happens when I have multiple types of storage? However people disagree in the way this logic should be distributed across classes. There seem to exist three major currents of thought: Fat model with business logic inside entity classes. Anemic model and business logic in "Service" classes. It depends. I find all of them problematic. The first option is what most Fowlerites stick to. The problem with a fat model is that sometimes a business logic funtion is not only related to a class, and instead uses a bunch of other classes. If, for example, we are developing a web store, there should be a function that calcs an order's total. We could think of putting this function inside the Order class, but what actually happens is that the logic needs to use different classes, not only data contained in the Order class, but also in the User class, the Session class, and maybe the Tax class, Country class, or Giftcard, Payment, etc. Some of these classes could be composed inside the Order class, but some others not. Sorry if the example is not very good, but I hope you understand what I mean. Putting such a function inside the Order class would break the single responsibility principle, adding unnecesary dependences. The business logic would be scattered across entity classes, making it hard to find. The second option is the one I usually follow, but after many projects I'm still in doubt about how to name the class or classes holding the business logic. In my company we usually develop apps with offline capabilities. The user is able to perform entire transactions offline, so all validation and business rules should be implemented in the client, and then there's usually a background thread that syncs with the server. So we usually have the following classes/packages in every project: Data model (DTOs) Data Access Layer (Persistence) Web Services layer (Usually one class per WS, and one method per WS method). Now for the business logic, what is the standard approach? A single class holding all the logic? Multiple classes? (if so, what criteria is used to distribute the logic across them?). And how should we name them? FooManager? FooService? (I know the last one is common, but in our case it is bad naming because the WS layer usually has classes named FooWebService). The third option is probably the right one, but it is also devoid of any useful info. To sum up: I don't like the first approach, but I accept that I might have been unable to fully understand the Zen of it. So if you advocate for fat models as the only and universal solution you are welcome to post links explaining how to do it the right way. I'd like to know what is the standard design and naming conventions for the second approach in OO languages. Class names and package structure, in particular. It would also be helpful too if you could include links to Open Source projects showing how it is done. Thanks in advance.

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  • A Case for Oracle Fusion Middleware by Lucas Jellema

    - by JuergenKress
    An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Problem when trying to update "Duplicate sources.list"

    - by Coca Akat
    I got this problem when trying to update using sudo apt-get update W: Duplicate sources.list entry http://archive.ubuntu.com/ubuntu/ saucy-backports/multiverse amd64 Packages (/var/lib/apt/lists/archive.ubuntu.com_ubuntu_dists_saucy-backports_multiverse_binary-amd64_Packages) W: Duplicate sources.list entry http://archive.ubuntu.com/ubuntu/ saucy-backports/multiverse i386 Packages (/var/lib/apt/lists/archive.ubuntu.com_ubuntu_dists_saucy-backports_multiverse_binary-i386_Packages) W: You may want to run apt-get update to correct these problems This is my souces.list : # deb cdrom:[Ubuntu 13.10 _Saucy Salamander_ - Release amd64 (20131016.1)]/ saucy main restricted # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://archive.ubuntu.com/ubuntu saucy main restricted ## Major bug fix updates produced after the final release of the ## distribution. deb http://archive.ubuntu.com/ubuntu saucy-updates main restricted ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. deb http://archive.ubuntu.com/ubuntu saucy universe deb http://archive.ubuntu.com/ubuntu saucy-updates universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. deb http://archive.ubuntu.com/ubuntu saucy multiverse deb http://archive.ubuntu.com/ubuntu saucy-updates multiverse ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. deb http://archive.ubuntu.com/ubuntu saucy-backports main restricted universe multiverse deb http://archive.ubuntu.com/ubuntu saucy-security main restricted deb http://archive.ubuntu.com/ubuntu saucy-security universe deb http://archive.ubuntu.com/ubuntu saucy-security multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. ## This software is not part of Ubuntu, but is offered by third-party ## developers who want to ship their latest software. # deb http://extras.ubuntu.com/ubuntu saucy main # deb-src http://extras.ubuntu.com/ubuntu saucy main # deb http://archive.canonical.com/ saucy partner # deb-src http://archive.canonical.com/ saucy partner # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. ## Major bug fix updates produced after the final release of the ## distribution. ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. deb http://archive.ubuntu.com/ubuntu saucy-backports multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. ## This software is not part of Ubuntu, but is offered by third-party ## developers who want to ship their latest software.

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  • Welcome to the Oracle Retail International Blog

    - by sarah.taylor(at)oracle.com
    Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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  • eSTEP Newsletter November 2012

    - by uwes
    Dear Partners,We would like to inform you that the November '12 issue of our Newsletter is now available.The issue contains information to the following topics: News from CorpOracle Celebrates 25 Years of SPARC Innovation; IDC White Papers Finds Growing Customer Comfort with Oracle Solaris Operating System; Oracle Buys Instantis; Pillar Axiom OpenWorld Highlights; Announcement Oracle Solaris 11.1 Availability (data sheet, new features, FAQ's, corporate pages, internal blog, download links, Oracle shop); Announcing StorageTek VSM 6; Announcement Oracle Solaris Cluster 4.1 Availability (new features, FAQ's, cluster corp page, download site, shop for media); Announcement: Oracle Database Appliance 2.4 patch update becomes available Technical SectionOracle White papers on SPARC SuperCluster; Understanding Parallel Execution; With LTFS, Tape is Gaining Storage Ground with additional link to How to Create Oracle Solaris 11 Zones with Oracle Enterprise Manager Ops Center; Provisioning Capabilities of Oracle Enterprise Ops Center Manager 12c; Maximizing your SPARC T4 Oracle Solaris Application Performance with the following articles: SPARC T4 Servers Set World Record on Siebel CRM 8.1.1.4 Benchmark, SPARC T4-Based Highly Scalable Solutions Posts New World Record on SPECjEnterprise2010 Benchmark, SPARC T4 Server Delivers Outstanding Performance on Oracle Business Intelligence Enterprise Edition 11g; Oracle SUN ZFS Storage Appliance Reference Architecture for VMware vSphere4;  Why 4K? - George Wilson's ZFS Day Talk; Pillar Axiom 600 with connected subjects: Oracle Introduces Pillar Axiom Release 5 Storage System Software, Driving down the high cost of Storage, This Provisioning with Pilar Axiom 600, Pillar Axiom 600- System overview and architecture; Migrate to Oracle;s SPARC Systems; Top 5 Reasons to Migrate to Oracle's SPARC Systems Learning & EventsRecently delivered Techcasts: Learning Paths; Oracle Database 11g: Database Administration (New) - Learning Path; Webcast: Drill Down on Disaster Recovery; What are Oracle Users Doing to Improve Availability and Disaster Recovery; SAP NetWeaver and Oracle Exadata Database Machine ReferencesARTstor Selects Oracle’s Sun ZFS Storage 7420 Appliances To Support Rapidly Growing Digital Image Library, Scottish Widows Cuts Sales Administration 20%, Reduces Time to Prepare Reports by 75%, and Achieves Return on Investment in First Year, Oracle's CRM Cloud Service Powers Innovation: Applications on Demand; Technology on Demand, How toHow to Migrate Your Data to Oracle Solaris 11 Using Shadow Migration; Using svcbundle to Create SMF Manifests and Profiles in Oracle Solaris 11; How to prepare a Sun ZFS Storage Appliance to Serve as a Storage Devise with Oracle Enterprise Manager Ops Center 12c; Command Summary: Basic Operations with the Image Packaging System In Oracle Solaris 11; How to Update to Oracle Solaris 11.1 Using the Image Packaging System, How to Migrate Oracle Database from Oracle Solaris 8 to Oracle Solaris 11;  Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster; Ease the Chaos with Automated Patching: Oracle Enterprise Manager Cloud Control 12c; Book excerpt: Oracle Exalogic Elastic Cloud Handbook You find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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  • Do we still have a case against the goto statement? [closed]

    - by FredOverflow
    Possible Duplicate: Is it ever worthwhile using goto? In a recent article, Andrew Koenig writes: When asked why goto statements are harmful, most programmers will say something like "because they make programs hard to understand." Press harder, and you may well hear something like "I don't really know, but that's what I was taught." For that reason, I'd like to summarize Dijkstra's arguments. He then shows two program fragments, one without a goto and and one with a goto: if (n < 0) n = 0; Assuming that n is a variable of a built-in numeric type, we know that after this code, n is nonnegative. Suppose we rewrite this fragment: if (n >= 0) goto nonneg; n = 0; nonneg: ; In theory, this rewrite should have the same effect as the original. However, rewriting has changed something important: It has opened the possibility of transferring control to nonneg from anywhere else in the program. I emphasized the part that I don't agree with. Modern languages like C++ do not allow goto to transfer control arbitrarily. Here are two examples: You cannot jump to a label that is defined in a different function. You cannot jump over a variable initialization. Now consider composing your code of tiny functions that adhere to the single responsibility principle: int clamp_to_zero(int n) { if (n >= 0) goto n_is_not_negative: n = 0; n_is_not_negative: return n; } The classic argument against the goto statement is that control could have transferred from anywhere inside your program to the label n_is_not_negative, but this simply is not (and was never) true in C++. If you try it, you will get a compiler error, because labels are scoped. The rest of the program doesn't even see the name n_is_not_negative, so it's just not possible to jump there. This is a static guarantee! Now, I'm not saying that this version is better then the one without the goto, but to make the latter as expressive as the first one, we would at least have to insert a comment, or even better yet, an assertion: int clamp_to_zero(int n) { if (n < 0) n = 0; // n is not negative at this point assert(n >= 0); return n; } Note that you basically get the assertion for free in the goto version, because the condition n >= 0 is already written in line 1, and n = 0; satisfies the condition trivially. But that's just a random observation. It seems to me that "don't use gotos!" is one of those dogmas like "don't use multiple returns!" that stem from a time where the real problem were functions of hundreds or even thousand of lines of code. So, do we still have a case against the goto statement, other than that it is not particularly useful? I haven't written a goto in at least a decade, but it's not like I was running away in terror whenever I encountered one. 1 Ideally, I would like to see a strong and valid argument against gotos that still holds when you adhere to established programming principles for clean code like the SRP. "You can jump anywhere" is not (and has never been) a valid argument in C++, and somehow I don't like teaching stuff that is not true. 1: Also, I have never been able to resurrect even a single velociraptor, no matter how many gotos I tried :(

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Richard Lefebvre
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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  • Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) Now Available!

    - by Javier Puerta
    Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is now available on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011 and the first ever Enterprise Manager release available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board.   New Capabilities and Features   Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins:   Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality.   Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade:   All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation:   Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2.   All updated Oracle Enterprise Manager documentation can be found on OTN   Customer Webcast - EM 12c Installation and Upgrade: This webcast is for customers who are interested in learning how to successfully deploy or upgrade to EM 12.1.0.2.   Customer Webcast - Installation and Upgrade - September 21(registration and info on OTN starting September 12)   Enterprise Manager 12c R2 Resources:   OTN Download Page Upgrade Guide

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  • Use Case Actors - Primary versus Secondary

    - by Dave Burke
    The Unified Modeling Language (UML1) defines an Actor (from UseCases) as: An actor specifies a role played by a user or any other system that interacts with the subject. In Alistair Cockburn’s book “Writing Effective Use Cases” (2) Actors are further defined as follows: Primary Actor: The primary actor of a use case is the stakeholder that calls on the system to deliver one of its services. It has a goal with respect to the system – one that can be satisfied by its operation. The primary actor is often, but not always, the actor who triggers the use case. Supporting Actors: A supporting actor in a use case in an external actor that provides a service to the system under design. It might be a high-speed printer, a web service, or humans that have to do some research and get back to us. In a 2006 article (3) Cockburn refined the definitions slightly to read: Primary Actors: The Actor(s) using the system to achieve a goal. The Use Case documents the interactions between the system and the actors to achieve the goal of the primary actor. Secondary Actors: Actors that the system needs assistance from to achieve the primary actor’s goal. Finally, the Oracle Unified Method (OUM) concurs with the UML definition of Actors, along with Cockburn’s refinement, but OUM also includes the following: Secondary actors may or may not have goals that they expect to be satisfied by the use case, the primary actor always has a goal, and the use case exists to satisfy the primary actor. Now that we are on the same “page”, let’s consider two examples: A bank loan officer wants to review a loan application from a customer, and part of the process involves a real-time credit rating check. Use Case Name: Review Loan Application Primary Actor: Loan Officer Secondary Actors: Credit Rating System A Human Resources manager wants to change the job code of an employee, and as part of the process, automatically notify several other departments within the company of the change. Use Case Name: Maintain Job Code Primary Actor: Human Resources Manager Secondary Actors: None The first example is quite straight forward; we need to define the Secondary Actor because without the “Credit Rating System” we cannot successfully complete the Use Case. In other words, the goal of the Primary Actor is to successfully complete the Loan Application, but they need the explicit “help” of the Secondary Actor (Credit Rating System) to achieve this goal. The second example is where people sometimes get confused. Within OUM we would not include the “other departments” as Secondary Actors and therefore not include them on the Use Case diagram for the following reasons: The other departments are not required for the successful completion of the Use Case We are not expecting any response from the other departments (at least within the bounds of the Use Case under discussion) Having said that, within the detail of the Use Case Specification Main Success Scenario, we would include something like: “The system sends a notification to the related department heads (ref. Business Rule BR101)” Now let’s consider one final example. A Procurement Manager wants to place a “bid” for some goods using an On-Line Trading Community (B2B version of eBay) Use Case Name: Create Bid Primary Actor: Procurement Manager Secondary Actors: On-Line Trading Community You might wonder why the Trading Community is listed as a Secondary Actor, i.e. if all we are going to do is place a bid for a specific quantity of goods at a given price and send that off to the Trading Community, then why would the Trading Community need to “assist” in that Use Case? Well, once again, it comes back to the “User Experience” and how we want to optimize that when we think about our Use Case, and ultimately, when the developer comes to assembling some code. In this final example, the Procurement Manager cannot successfully complete the “Create Bid” Use Case until they receive an affirmative confirmation back from the Trading Community that the Bid has been accepted. Therefore, the Trading Community must become a Secondary Actor and be referenced both on the Use Case diagram and Use Case Specification. Any astute readers who are wondering about the “single sitting” rule will have to wait for a follow-up Blog entry to find out how that consideration can be factored in!!! Happy Use Case writing! (1) OMG Unified Modeling LanguageTM (OMG UML), Superstructure Version 2.4.1 (2) Cockburn, A, 2000, Writing Effective Use Case, Addison-Wesley Professional; Edition 1 (3) Cockburn, A, 2006 “Use Case fundamentals” viewed 20th March 2012, http://alistair.cockburn.us/Use+case+fundamentals

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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