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  • Defining Discovery: Core Concepts

    - by Joe Lamantia
    Discovery tools have had a referencable working definition since at least 2001, when Ben Shneiderman published 'Inventing Discovery Tools: Combining Information Visualization with Data Mining'.  Dr. Shneiderman suggested the combination of the two distinct fields of data mining and information visualization could manifest as new category of tools for discovery, an understanding that remains essentially unaltered over ten years later.  An industry analyst report titled Visual Discovery Tools: Market Segmentation and Product Positioning from March of this year, for example, reads, "Visual discovery tools are designed for visual data exploration, analysis and lightweight data mining." Tools should follow from the activities people undertake (a foundational tenet of activity centered design), however, and Dr. Shneiderman does not in fact describe or define discovery activity or capability. As I read it, discovery is assumed to be the implied sum of the separate fields of visualization and data mining as they were then understood.  As a working definition that catalyzes a field of product prototyping, it's adequate in the short term.  In the long term, it makes the boundaries of discovery both derived and temporary, and leaves a substantial gap in the landscape of core concepts around discovery, making consensus on the nature of most aspects of discovery difficult or impossible to reach.  I think this definitional gap is a major reason that discovery is still an ambiguous product landscape. To help close that gap, I'm suggesting a few definitions of four core aspects of discovery.  These come out of our sustained research into discovery needs and practices, and have the goal of clarifying the relationship between discvoery and other analytical categories.  They are suggested, but should be internally coherent and consistent.   Discovery activity is: "Purposeful sense making activity that intends to arrive at new insights and understanding through exploration and analysis (and for these we have specific defintions as well) of all types and sources of data." Discovery capability is: "The ability of people and organizations to purposefully realize valuable insights that address the full spectrum of business questions and problems by engaging effectively with all types and sources of data." Discovery tools: "Enhance individual and organizational ability to realize novel insights by augmenting and accelerating human sense making to allow engagement with all types of data at all useful scales." Discovery environments: "Enable organizations to undertake effective discovery efforts for all business purposes and perspectives, in an empirical and cooperative fashion." Note: applicability to a world of Big data is assumed - thus the refs to all scales / types / sources - rather than stated explicitly.  I like that Big Data doesn't have to be written into this core set of definitions, b/c I think it's a transitional label - the new version of Web 2.0 - and goes away over time. References and Resources: Inventing Discovery Tools Visual Discovery Tools: Market Segmentation and Product Positioning Logic versus usage: the case for activity-centered design A Taxonomy of Enterprise Search and Discovery

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  • Windows Azure Myths

    - by BuckWoody
    Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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  • Tellago announces SQL Server 2008 R2 BI quick adoption programs

    - by Vishal
    During the last year, we (Tellago) have been involved in various business intelligence initiatives that leverage some emerging BI techniques such as self-service BI or complex event processing (CEP). Specifically, in the last few months, we have partnered with Microsoft to deliver a series of events across the country where we present the different technologies of the SQL Server 2008 R2 BI stack such as PowerPivot, StreamInsight, Ad-Hoc Reporting and Master Data Services. As part of those events, we try to go beyond the traditional technology presentation and provide a series of best practices and lessons we have learned on real world BI projects that leverage these technologies. Now that SQL Server 2008 R2 has been released to manufacturing, we have launched a series of quick adoption programs that are designed to help customers understand how they can embrace the newest additions to Microsoft's BI stack as part of their IT initiatives. The programs are also designed to help customers understand how the new SQL Server features interact with established technologies such as SQL Server Analysis Services or SQL Server Integration Services. We try to keep these adoption programs very practical by doing a lot of prototyping and design sessions that will give our customers a practical glimpse of the capabilities of the technologies and how they can fit in their enterprise architecture roadmap. Here is our official announcement (you can blame my business partner, BI enthusiast, and Tellago's CEO Elizabeth Redding for the marketing pitch ;)): Tellago Marks Microsoft's SQL Server 2008 R2 Launch With Business Intelligence Quick Adoption Program Microsoft launched SQL Server 2008 R2 last week, which delivers several breakthrough business intelligence (BI) capabilities that enable organizations to:  Efficiently process, analyze and mine data Improve IT and developer efficiency Enable highly scalable and well-managed Business Intelligence on a self-service basis for business users The release offers a new feature called PowerPivot, which enables self service BI through connecting business users directly to enterprise data sources and providing improved reporting and analytics. The release also offers Master Data Management which helps enterprises centrally manage critical data assets company-wide and across diverse systems, enabling increased integrity of information over time. Finally, the release includes StreamInsight, which is a framework for implementing Complex Event Processing (CEP) applications on the Microsoft platform. With StreamInsight, IT organizations can implement the infrastructure to process a large volume of events near real time, execute continuous queries against event streams and enable real time business intelligence. As a thought leader in the Business Intelligence community, Tellago has recognized the occasion by launching a series of quick adoption programs to enable the adoption of this new BI technology stack in your enterprise. Our Quick Adoption programs are designed to help you: Brainstorm BI solution options  Architect initial infrastructure components Prototype key features of a solution As a 2-3 day program, our approach is more efficient and cost effective than a traditional Proof of Concept because it allows you to understand the new SQL Server 2008 R2 feature set  while seeing directly how you can leverage it for your business intelligence needs. If you are interested in learning more about the BI capabilities of Microsoft's Business Intelligence stack, including SQL Server 2008 R2, we can help.  As industry experts and software content advisers to Microsoft, Tellago is the place where ideas meet technology expertise.  Let us help you see for yourself the advantages that you can gain from Microsoft's  SQL Server 2008 R2. Email or call for more information - [email protected] or 847-925-2399.

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  • Oracle Tutor: Are Documented Policies and Procedures Necessary?

    - by emily.chorba(at)oracle.com
    People refer to policies and procedures with a variety of expressions including business process documentation, standard operating procedures (SOPs), department operating procedures (DOPs), work instructions, specifications, and so on. For our purpose here, policies and procedures mean a set of documents that describe an organization's policies (rules) for operation and the procedures (containing tasks performed by individuals) to fulfill the policies. When an organization documents policies and procedures properly, they can be the strategic link between an organization's vision and its daily operations. Policies and procedures are often necessary because of some external requirement, such as environmental compliance or other governmental regulations. One example of an external requirement would be the American Sarbanes-Oxley Act, requiring full openness in accounting practices. Here are a few other examples of business issues that necessitate writing policies and procedures: Operational needs -- policies and procedures ensure fundamental processes are performed in a consistent way that meets the organization's needs. Risk management -- policies and procedures are identified by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) as a control activity needed to manage risk. Continuous improvement -- Procedures can improve processes by building important internal communication practices. Compliance -- Well-defined and documented processes (i.e. procedures, training materials) along with records that demonstrate process capability can demonstrate an effective internal control system compliant with regulations and standards. In addition to helping with the above business issues, policies and procedures can support the basic needs of employees and management. Well documented and easy to access policies and procedures: allow employees to understand their roles and responsibilities within predefined limits and to stay on the accepted path indentified by the organization's management provide clarity to the reader when dealing with accountability issues or activities that are of critical importance allow management to guide operations without constant intervention allow managers to control events in advance and prevent employees from making costly mistakes Can you think of another way organizations can meet the above needs of management and their employees in place of documented Policies and Procedures? Probably not, but we would love your feedback on this question. And that my friends, is why documented policies and procedures are very necessary. Learn MoreFor more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Windows Azure Myths

    - by BuckWoody
    Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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  • European e-government Action Plan all about interoperability

    - by trond-arne.undheim
    Yesterday, the European Commission released its European eGovernment Action Plan for 2011-2015. The plan includes measures on providing deeper user empowerment, enhancing the Internal Market, more efficiency and effectiveness of public administrations, and putting in place pre-conditions for developing e-government. The Good - Defines interoperability very clearly. Calls interoperability "a pre-condition for cross-border eGovernment services" (a very strong formulation) and says interoperability "is supported by open specifications". - Uses the terminology "open specifications" which, let's face it, is pretty close to "open standards" which is the term the rest of the world would use. - Confirms that Member States are fully committed to the political priorities of the Malmö Declaration (which was all about open standards) including the very strong action: by 2013: All Member States will have incorporated the political priorities of the Malmö Declaration in their national strategies. Such tight Action Plan integration between Commission and Member State priorities has seldom been attempted before, particularly not in a field where European legal competence is virtually non-existent. What we see now, is the subtle force of soft power rather than the rough force of regulation. In this case, it is the Member States who want Europe to take the lead. Very refreshing! Some quotes that show the commitment to interoperability and open specifications: "The emergence of innovative technologies such as "service-oriented architectures" (SOA), or "clouds" of services,  together with more open specifications which allow for greater sharing, re-use and interoperability reinforce the ability of ICT to play a key role in this quest for effficiency in the public sector." (p.4) "Interoperability is supported through open specifications" (p.13) 2.4.1. Open Specifications and Interoperability (p.13 has a whole section dedicated to this important topic. Open specifications and interoperability are nearly 100% interrelated): "Interoperability is the ability of systems and machines to exchange, process and correctly interpret information. It is more than just a technical challenge, as it also involves legal, organisational and semantic aspects of handling  data" (p.13) "standards and  open platforms offer opportunities for more cost-effective use of resources and delivery of services" (p.13). The Bad Shies away from defining open standards, or even open specifications, the EU's preferred term for the key enabler of interoperability. Verdict 90/100, a very respectable score.

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  • Inverted schedctl usage in the JVM

    - by Dave
    The schedctl facility in Solaris allows a thread to request that the kernel defer involuntary preemption for a brief period. The mechanism is strictly advisory - the kernel can opt to ignore the request. Schedctl is typically used to bracket lock critical sections. That, in turn, can avoid convoying -- threads piling up on a critical section behind a preempted lock-holder -- and other lock-related performance pathologies. If you're interested see the man pages for schedctl_start() and schedctl_stop() and the schedctl.h include file. The implementation is very efficient. schedctl_start(), which asks that preemption be deferred, simply stores into a thread-specific structure -- the schedctl block -- that the kernel maps into user-space. Similarly, schedctl_stop() clears the flag set by schedctl_stop() and then checks a "preemption pending" flag in the block. Normally, this will be false, but if set schedctl_stop() will yield to politely grant the CPU to other threads. Note that you can't abuse this facility for long-term preemption avoidance as the deferral is brief. If your thread exceeds the grace period the kernel will preempt it and transiently degrade its effective scheduling priority. Further reading : US05937187 and various papers by Andy Tucker. We'll now switch topics to the implementation of the "synchronized" locking construct in the HotSpot JVM. If a lock is contended then on multiprocessor systems we'll spin briefly to try to avoid context switching. Context switching is wasted work and inflicts various cache and TLB penalties on the threads involved. If context switching were "free" then we'd never spin to avoid switching, but that's not the case. We use an adaptive spin-then-park strategy. One potentially undesirable outcome is that we can be preempted while spinning. When our spinning thread is finally rescheduled the lock may or may not be available. If not, we'll spin and then potentially park (block) again, thus suffering a 2nd context switch. Recall that the reason we spin is to avoid context switching. To avoid this scenario I've found it useful to enable schedctl to request deferral while spinning. But while spinning I've arranged for the code to periodically check or poll the "preemption pending" flag. If that's found set we simply abandon our spinning attempt and park immediately. This avoids the double context-switch scenario above. One annoyance is that the schedctl blocks for the threads in a given process are tightly packed on special pages mapped from kernel space into user-land. As such, writes to the schedctl blocks can cause false sharing on other adjacent blocks. Hopefully the kernel folks will make changes to avoid this by padding and aligning the blocks to ensure that one cache line underlies at most one schedctl block at any one time.

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  • links for 2010-04-22

    - by Bob Rhubart
    Barry N. Perkins: Unique Business Value vs. Unique IT "Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution." -- Barry N. Perkins, VP Oracle Modernization & Oracle Integrated Solutions (tags: oracle otn enterprisearchitecture modernization) Paul Homchick: The Information Driven Value Chain - Part 2 Paul Homchick continues his series with a look "at the way investments have been made in enterprise software in an effort to create and manage value, and how systems are moving from a controlled-process approach design towards gathering and using dynamically using information." (tags: oracle otn enterprisearchitecture) @vambenepe: The battle of the Cloud Frameworks: Application Servers redux? "The battle of the Cloud Frameworks has started," says William Vambenepe, "and it will look a lot like the battle of the Application Servers which played out over the last decade and a half." (tags: oracle otn cloud frameworks appserver) @ORACLENERD: COLLABORATE: Day 4 Wrap Up Oraclenerd feesses up: "The day started out with the realization that I pulled off the best (COLLABORATE - self annointed) prank ever. Twitter was...all atwitter about the fact that Mark Rittman was Oracle's Person of the Year. Of course it wasn't true. If you look at the picture, you'll realize that he's wearing exactly the same clothes in the magazine cover as he is in real life." (tags: collaborate2010 oracleace) Oracle's Hal Stern at Cloud Expo: "We've Moved from 'What' to 'How'" | Cloud Computing Journal "Hal also spoke a bit about building 'a sustainable IT model.' By this, he said he didn't mean the various Green IT and similar efforts that 'are all about data center efficiency. I think the operational model is just as important. Many enterprises are managing a tremendous amount of complexity, and it's hard to make this sustainable.'" -- Cloud News Desk (tags: oracle cloud cloudexpo halstern) @ORACLENERD: COLLABORATE: The Beach Party "Then tiki statues somehow were incorporated into various dances" -- Oracle ACE Chet "oraclenerd" Justice (tags: 0racle otn oracleace collaborate2010 oaug ioug lasvegas) David Andrews: Collaborate Day Two "Collaborate 2010 has focused on helping attendees understand what is already available and how to make more effective use of it. This does not sound exciting but it is extremely valuable. Most customers use only a small fraction of the capability of the products they already own. Helping them understand all the additional things they could be doing without buying anything more is very valuable." -- David Andrews (tags: oracle oaug collaborate2010 ioug)

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  • Iterative and Incremental Principle Series 3: The Implementation Plan (a.k.a The Fitness Plan)

    - by llowitz
    Welcome back to the Iterative and Incremental Blog series.  Yesterday, I demonstrated how shorter interval sets allowed me to focus on my fitness goals and achieve success.  Likewise, in a project setting, shorter milestones allow the project team to maintain focus and experience a sense of accomplishment throughout the project lifecycle.  Today, I will discuss project planning and how to effectively plan your iterations. Admittedly, there is more to applying the iterative and incremental principle than breaking long durations into multiple, shorter ones.  In order to effectively apply the iterative and incremental approach, one should start by creating an implementation plan.   In a project setting, the Implementation Plan is a high level plan that focuses on milestones, objectives, and the number of iterations.  It is the plan that is typically developed at the start of an engagement identifying the project phases and milestones.  When the iterative and incremental principle is applied, the Implementation Plan also identified the number of iterations planned for each phase.  The implementation plan does not include the detailed plan for the iterations, as this detail is determined prior to each iteration start during Iteration Planning.  An individual iteration plan is created for each project iteration. For my fitness regime, I also created an “Implementation Plan” for my weekly exercise.   My high level plan included exercising 6 days a week, and since I cross train, trying not to repeat the same exercise two days in a row.  Because running on the hills outside is the most difficult and consequently, the most effective exercise, my implementation plan includes running outside at least 2 times a week.   Regardless of the exercise selected, I always apply a series of 6-minute interval sets.  I never plan what I will do each day in advance because there are too many changing factors that need to be considered before that level of detail is determined.  If my Implementation Plan included details on the exercise I was to perform each day of the week, it is quite certain that I would be unable to follow my plan to that level.  It is unrealistic to plan each day of the week without considering the unique circumstances at that time.  For example, what is the weather?  Are there are conflicting schedule commitments?  Are there injuries that need to be considered?  Likewise, in a project setting, it is best to plan for the iteration details prior to its start. Join me for tomorrow’s blog where I will discuss when and how to plan the details of your iterations.

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  • top tweets SOA Partner Community – June 2013

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • SQLAuthority News – Presented Soft Skill Session on Presentation Skills at SQL Bangalore on May 3, 2014

    - by Pinal Dave
    I have presented on various database technologies for almost 10 years now. SQL, Database and NoSQL have been part of my life. Earlier this month, I had the opportunity to present on the topic Performing an Effective Presentation. I must say it was blast to prepare as well as present this session. This event was part of the SQL Bangalore community. If you are in Bangalore, you must be part of this group. SQL Bangalore is a wonderful community and we always have a great response when we present on technology. It is SQL User Group and we discuss everything SQL there. This month we had SQL Server 2014 theme and we had a community launch of SQL Server. We have the best of the best speakers presenting on SQL Server 2014 technology. The event had amazing speakers and each of them did justice to the subject. You can read about this over here. In this session I told a story from my life. I talked about who inspired me and how I learned to speak in public. I told stories about two legends  who have inspired me. There is no video recording of this session. If you want to get resources from this session, please sign up my newsletter at http://bit.ly/sqllearn. Well, I had a great time at this event. We had over 250 people showed up at this event and had a grand  time together. I personally enjoyed a session of Amit Benerjee, Balmukund Lakhani and Vinod Kumar. Ken and Surabh also entertained the audience. Overall, this was a grand event and if you were in Bangalore and did not make it to this event. You did miss out on a few things. Here are a few photos of this event. SQL Bangalore UG Nupur, Chandra, Shaivi, Balmukund, Amit, Vinod [captions This] SQL Bangalore UG Audience Pinal Dave presenting at SQL UG in Bangalore Here are few of the slides from this presentation: Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL

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  • PTLQueue : a scalable bounded-capacity MPMC queue

    - by Dave
    Title: Fast concurrent MPMC queue -- I've used the following concurrent queue algorithm enough that it warrants a blog entry. I'll sketch out the design of a fast and scalable multiple-producer multiple-consumer (MPSC) concurrent queue called PTLQueue. The queue has bounded capacity and is implemented via a circular array. Bounded capacity can be a useful property if there's a mismatch between producer rates and consumer rates where an unbounded queue might otherwise result in excessive memory consumption by virtue of the container nodes that -- in some queue implementations -- are used to hold values. A bounded-capacity queue can provide flow control between components. Beware, however, that bounded collections can also result in resource deadlock if abused. The put() and take() operators are partial and wait for the collection to become non-full or non-empty, respectively. Put() and take() do not allocate memory, and are not vulnerable to the ABA pathologies. The PTLQueue algorithm can be implemented equally well in C/C++ and Java. Partial operators are often more convenient than total methods. In many use cases if the preconditions aren't met, there's nothing else useful the thread can do, so it may as well wait via a partial method. An exception is in the case of work-stealing queues where a thief might scan a set of queues from which it could potentially steal. Total methods return ASAP with a success-failure indication. (It's tempting to describe a queue or API as blocking or non-blocking instead of partial or total, but non-blocking is already an overloaded concurrency term. Perhaps waiting/non-waiting or patient/impatient might be better terms). It's also trivial to construct partial operators by busy-waiting via total operators, but such constructs may be less efficient than an operator explicitly and intentionally designed to wait. A PTLQueue instance contains an array of slots, where each slot has volatile Turn and MailBox fields. The array has power-of-two length allowing mod/div operations to be replaced by masking. We assume sensible padding and alignment to reduce the impact of false sharing. (On x86 I recommend 128-byte alignment and padding because of the adjacent-sector prefetch facility). Each queue also has PutCursor and TakeCursor cursor variables, each of which should be sequestered as the sole occupant of a cache line or sector. You can opt to use 64-bit integers if concerned about wrap-around aliasing in the cursor variables. Put(null) is considered illegal, but the caller or implementation can easily check for and convert null to a distinguished non-null proxy value if null happens to be a value you'd like to pass. Take() will accordingly convert the proxy value back to null. An advantage of PTLQueue is that you can use atomic fetch-and-increment for the partial methods. We initialize each slot at index I with (Turn=I, MailBox=null). Both cursors are initially 0. All shared variables are considered "volatile" and atomics such as CAS and AtomicFetchAndIncrement are presumed to have bidirectional fence semantics. Finally T is the templated type. I've sketched out a total tryTake() method below that allows the caller to poll the queue. tryPut() has an analogous construction. Zebra stripping : alternating row colors for nice-looking code listings. See also google code "prettify" : https://code.google.com/p/google-code-prettify/ Prettify is a javascript module that yields the HTML/CSS/JS equivalent of pretty-print. -- pre:nth-child(odd) { background-color:#ff0000; } pre:nth-child(even) { background-color:#0000ff; } border-left: 11px solid #ccc; margin: 1.7em 0 1.7em 0.3em; background-color:#BFB; font-size:12px; line-height:65%; " // PTLQueue : Put(v) : // producer : partial method - waits as necessary assert v != null assert Mask = 1 && (Mask & (Mask+1)) == 0 // Document invariants // doorway step // Obtain a sequence number -- ticket // As a practical concern the ticket value is temporally unique // The ticket also identifies and selects a slot auto tkt = AtomicFetchIncrement (&PutCursor, 1) slot * s = &Slots[tkt & Mask] // waiting phase : // wait for slot's generation to match the tkt value assigned to this put() invocation. // The "generation" is implicitly encoded as the upper bits in the cursor // above those used to specify the index : tkt div (Mask+1) // The generation serves as an epoch number to identify a cohort of threads // accessing disjoint slots while s-Turn != tkt : Pause assert s-MailBox == null s-MailBox = v // deposit and pass message Take() : // consumer : partial method - waits as necessary auto tkt = AtomicFetchIncrement (&TakeCursor,1) slot * s = &Slots[tkt & Mask] // 2-stage waiting : // First wait for turn for our generation // Acquire exclusive "take" access to slot's MailBox field // Then wait for the slot to become occupied while s-Turn != tkt : Pause // Concurrency in this section of code is now reduced to just 1 producer thread // vs 1 consumer thread. // For a given queue and slot, there will be most one Take() operation running // in this section. // Consumer waits for producer to arrive and make slot non-empty // Extract message; clear mailbox; advance Turn indicator // We have an obvious happens-before relation : // Put(m) happens-before corresponding Take() that returns that same "m" for T v = s-MailBox if v != null : s-MailBox = null ST-ST barrier s-Turn = tkt + Mask + 1 // unlock slot to admit next producer and consumer return v Pause tryTake() : // total method - returns ASAP with failure indication for auto tkt = TakeCursor slot * s = &Slots[tkt & Mask] if s-Turn != tkt : return null T v = s-MailBox // presumptive return value if v == null : return null // ratify tkt and v values and commit by advancing cursor if CAS (&TakeCursor, tkt, tkt+1) != tkt : continue s-MailBox = null ST-ST barrier s-Turn = tkt + Mask + 1 return v The basic idea derives from the Partitioned Ticket Lock "PTL" (US20120240126-A1) and the MultiLane Concurrent Bag (US8689237). The latter is essentially a circular ring-buffer where the elements themselves are queues or concurrent collections. You can think of the PTLQueue as a partitioned ticket lock "PTL" augmented to pass values from lock to unlock via the slots. Alternatively, you could conceptualize of PTLQueue as a degenerate MultiLane bag where each slot or "lane" consists of a simple single-word MailBox instead of a general queue. Each lane in PTLQueue also has a private Turn field which acts like the Turn (Grant) variables found in PTL. Turn enforces strict FIFO ordering and restricts concurrency on the slot mailbox field to at most one simultaneous put() and take() operation. PTL uses a single "ticket" variable and per-slot Turn (grant) fields while MultiLane has distinct PutCursor and TakeCursor cursors and abstract per-slot sub-queues. Both PTL and MultiLane advance their cursor and ticket variables with atomic fetch-and-increment. PTLQueue borrows from both PTL and MultiLane and has distinct put and take cursors and per-slot Turn fields. Instead of a per-slot queues, PTLQueue uses a simple single-word MailBox field. PutCursor and TakeCursor act like a pair of ticket locks, conferring "put" and "take" access to a given slot. PutCursor, for instance, assigns an incoming put() request to a slot and serves as a PTL "Ticket" to acquire "put" permission to that slot's MailBox field. To better explain the operation of PTLQueue we deconstruct the operation of put() and take() as follows. Put() first increments PutCursor obtaining a new unique ticket. That ticket value also identifies a slot. Put() next waits for that slot's Turn field to match that ticket value. This is tantamount to using a PTL to acquire "put" permission on the slot's MailBox field. Finally, having obtained exclusive "put" permission on the slot, put() stores the message value into the slot's MailBox. Take() similarly advances TakeCursor, identifying a slot, and then acquires and secures "take" permission on a slot by waiting for Turn. Take() then waits for the slot's MailBox to become non-empty, extracts the message, and clears MailBox. Finally, take() advances the slot's Turn field, which releases both "put" and "take" access to the slot's MailBox. Note the asymmetry : put() acquires "put" access to the slot, but take() releases that lock. At any given time, for a given slot in a PTLQueue, at most one thread has "put" access and at most one thread has "take" access. This restricts concurrency from general MPMC to 1-vs-1. We have 2 ticket locks -- one for put() and one for take() -- each with its own "ticket" variable in the form of the corresponding cursor, but they share a single "Grant" egress variable in the form of the slot's Turn variable. Advancing the PutCursor, for instance, serves two purposes. First, we obtain a unique ticket which identifies a slot. Second, incrementing the cursor is the doorway protocol step to acquire the per-slot mutual exclusion "put" lock. The cursors and operations to increment those cursors serve double-duty : slot-selection and ticket assignment for locking the slot's MailBox field. At any given time a slot MailBox field can be in one of the following states: empty with no pending operations -- neutral state; empty with one or more waiting take() operations pending -- deficit; occupied with no pending operations; occupied with one or more waiting put() operations -- surplus; empty with a pending put() or pending put() and take() operations -- transitional; or occupied with a pending take() or pending put() and take() operations -- transitional. The partial put() and take() operators can be implemented with an atomic fetch-and-increment operation, which may confer a performance advantage over a CAS-based loop. In addition we have independent PutCursor and TakeCursor cursors. Critically, a put() operation modifies PutCursor but does not access the TakeCursor and a take() operation modifies the TakeCursor cursor but does not access the PutCursor. This acts to reduce coherence traffic relative to some other queue designs. It's worth noting that slow threads or obstruction in one slot (or "lane") does not impede or obstruct operations in other slots -- this gives us some degree of obstruction isolation. PTLQueue is not lock-free, however. The implementation above is expressed with polite busy-waiting (Pause) but it's trivial to implement per-slot parking and unparking to deschedule waiting threads. It's also easy to convert the queue to a more general deque by replacing the PutCursor and TakeCursor cursors with Left/Front and Right/Back cursors that can move either direction. Specifically, to push and pop from the "left" side of the deque we would decrement and increment the Left cursor, respectively, and to push and pop from the "right" side of the deque we would increment and decrement the Right cursor, respectively. We used a variation of PTLQueue for message passing in our recent OPODIS 2013 paper. ul { list-style:none; padding-left:0; padding:0; margin:0; margin-left:0; } ul#myTagID { padding: 0px; margin: 0px; list-style:none; margin-left:0;} -- -- There's quite a bit of related literature in this area. I'll call out a few relevant references: Wilson's NYU Courant Institute UltraComputer dissertation from 1988 is classic and the canonical starting point : Operating System Data Structures for Shared-Memory MIMD Machines with Fetch-and-Add. Regarding provenance and priority, I think PTLQueue or queues effectively equivalent to PTLQueue have been independently rediscovered a number of times. See CB-Queue and BNPBV, below, for instance. But Wilson's dissertation anticipates the basic idea and seems to predate all the others. Gottlieb et al : Basic Techniques for the Efficient Coordination of Very Large Numbers of Cooperating Sequential Processors Orozco et al : CB-Queue in Toward high-throughput algorithms on many-core architectures which appeared in TACO 2012. Meneghin et al : BNPVB family in Performance evaluation of inter-thread communication mechanisms on multicore/multithreaded architecture Dmitry Vyukov : bounded MPMC queue (highly recommended) Alex Otenko : US8607249 (highly related). John Mellor-Crummey : Concurrent queues: Practical fetch-and-phi algorithms. Technical Report 229, Department of Computer Science, University of Rochester Thomasson : FIFO Distributed Bakery Algorithm (very similar to PTLQueue). Scott and Scherer : Dual Data Structures I'll propose an optimization left as an exercise for the reader. Say we wanted to reduce memory usage by eliminating inter-slot padding. Such padding is usually "dark" memory and otherwise unused and wasted. But eliminating the padding leaves us at risk of increased false sharing. Furthermore lets say it was usually the case that the PutCursor and TakeCursor were numerically close to each other. (That's true in some use cases). We might still reduce false sharing by incrementing the cursors by some value other than 1 that is not trivially small and is coprime with the number of slots. Alternatively, we might increment the cursor by one and mask as usual, resulting in a logical index. We then use that logical index value to index into a permutation table, yielding an effective index for use in the slot array. The permutation table would be constructed so that nearby logical indices would map to more distant effective indices. (Open question: what should that permutation look like? Possibly some perversion of a Gray code or De Bruijn sequence might be suitable). As an aside, say we need to busy-wait for some condition as follows : "while C == 0 : Pause". Lets say that C is usually non-zero, so we typically don't wait. But when C happens to be 0 we'll have to spin for some period, possibly brief. We can arrange for the code to be more machine-friendly with respect to the branch predictors by transforming the loop into : "if C == 0 : for { Pause; if C != 0 : break; }". Critically, we want to restructure the loop so there's one branch that controls entry and another that controls loop exit. A concern is that your compiler or JIT might be clever enough to transform this back to "while C == 0 : Pause". You can sometimes avoid this by inserting a call to a some type of very cheap "opaque" method that the compiler can't elide or reorder. On Solaris, for instance, you could use :"if C == 0 : { gethrtime(); for { Pause; if C != 0 : break; }}". It's worth noting the obvious duality between locks and queues. If you have strict FIFO lock implementation with local spinning and succession by direct handoff such as MCS or CLH,then you can usually transform that lock into a queue. Hidden commentary and annotations - invisible : * And of course there's a well-known duality between queues and locks, but I'll leave that topic for another blog post. * Compare and contrast : PTLQ vs PTL and MultiLane * Equivalent : Turn; seq; sequence; pos; position; ticket * Put = Lock; Deposit Take = identify and reserve slot; wait; extract & clear; unlock * conceptualize : Distinct PutLock and TakeLock implemented as ticket lock or PTL Distinct arrival cursors but share per-slot "Turn" variable provides exclusive role-based access to slot's mailbox field put() acquires exclusive access to a slot for purposes of "deposit" assigns slot round-robin and then acquires deposit access rights/perms to that slot take() acquires exclusive access to slot for purposes of "withdrawal" assigns slot round-robin and then acquires withdrawal access rights/perms to that slot At any given time, only one thread can have withdrawal access to a slot at any given time, only one thread can have deposit access to a slot Permissible for T1 to have deposit access and T2 to simultaneously have withdrawal access * round-robin for the purposes of; role-based; access mode; access role mailslot; mailbox; allocate/assign/identify slot rights; permission; license; access permission; * PTL/Ticket hybrid Asymmetric usage ; owner oblivious lock-unlock pairing K-exclusion add Grant cursor pass message m from lock to unlock via Slots[] array Cursor performs 2 functions : + PTL ticket + Assigns request to slot in round-robin fashion Deconstruct protocol : explication put() : allocate slot in round-robin fashion acquire PTL for "put" access store message into slot associated with PTL index take() : Acquire PTL for "take" access // doorway step seq = fetchAdd (&Grant, 1) s = &Slots[seq & Mask] // waiting phase while s-Turn != seq : pause Extract : wait for s-mailbox to be full v = s-mailbox s-mailbox = null Release PTL for both "put" and "take" access s-Turn = seq + Mask + 1 * Slot round-robin assignment and lock "doorway" protocol leverage the same cursor and FetchAdd operation on that cursor FetchAdd (&Cursor,1) + round-robin slot assignment and dispersal + PTL/ticket lock "doorway" step waiting phase is via "Turn" field in slot * PTLQueue uses 2 cursors -- put and take. Acquire "put" access to slot via PTL-like lock Acquire "take" access to slot via PTL-like lock 2 locks : put and take -- at most one thread can access slot's mailbox Both locks use same "turn" field Like multilane : 2 cursors : put and take slot is simple 1-capacity mailbox instead of queue Borrow per-slot turn/grant from PTL Provides strict FIFO Lock slot : put-vs-put take-vs-take at most one put accesses slot at any one time at most one put accesses take at any one time reduction to 1-vs-1 instead of N-vs-M concurrency Per slot locks for put/take Release put/take by advancing turn * is instrumental in ... * P-V Semaphore vs lock vs K-exclusion * See also : FastQueues-excerpt.java dice-etc/queue-mpmc-bounded-blocking-circular-xadd/ * PTLQueue is the same as PTLQB - identical * Expedient return; ASAP; prompt; immediately * Lamport's Bakery algorithm : doorway step then waiting phase Threads arriving at doorway obtain a unique ticket number Threads enter in ticket order * In the terminology of Reed and Kanodia a ticket lock corresponds to the busy-wait implementation of a semaphore using an eventcount and a sequencer It can also be thought of as an optimization of Lamport's bakery lock was designed for fault-tolerance rather than performance Instead of spinning on the release counter, processors using a bakery lock repeatedly examine the tickets of their peers --

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  • Digital Agenda in the EU means open standards after all

    - by trond-arne.undheim
    European Commission Vice President Neelie Kroes speech on Openness at the heart of the EU Digital Agenda at Open Forum Europe 2010 Summit in Brussels refocuses the EU Digital Agenda on open standards. I say the speech scores a 90/100, smooth, smart, a little vicious at the fringes, maybe? Anyway, it shows the strategy might age and implement well. This is Dutch pragmatism at its best. The EU Digital Agenda (I give it an 85/100 score), while laudable, stops short of using the term. The next step for the European Commission is defining the term open standards. If they do that, and do it right, Vice President Kroes will go into history as having made a significant contribution towards global progress in e-government by possibly eradicating lock-in forever. Moreover, she will put Europe's SMEs in a better position to succeed in a global IT market filled with barriers to entry from players not fully understanding, using, or unpacking standards. Kroes' interesting suggestion that she will now explore a "legal proposal" on interoperability that will have an impact on all IT companies operating in the European market is more up for debate. An interoperability directive? One run by DG COMP or one run by DG INFSO, telecom style? Would something like that work? Would the industry like it? Would it help European governments? Possibly, if done right. The good thing was, Kroes pointed out that she will look for input from the industry. Kroes' track record is one of not being scared of taking on the Titans. She also wants to enact real, positive, lasting change. "I will not go anywhere", she said. All of that is good. And she does understand the importance of open standards. Let's now start discussing the details. Implementing the Digital Agenda is not simple. It requires collaboration across the various Directorates in the European Commission. Mounting a new Interoperability directive is also never attempted before. Getting it right is important. Even possibly finding out it cannot be done right and choosing a more light weight approach that is equally effective would be bold. Go Kroes!

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  • The Social Business Thought Leaders - Ray Wang

    - by kellsey.ruppel
    It seems both consumers and businesses are at the peak of the social hype. Overwhelmed by social media channels, platforms, and processes both in their private and professional life, many early adopters are starting to feel the social fatigue. Mirroring what happened with email and web sites during the late 1990's - early 2000's, more and more managers are looking to move from ubiquitous social media tactics to the most appropriate business use case and processes. This step becomes even more important considering the year over year contraction in IT budgets and the consequent need to maximize return on every dollar spent in new technologies. Ray Wang, CEO and Principal Analyst at Constellation Research, suggests engagement through collaborative technologies both as a conceptual model and a transformational tool for enterprises to reap business value. Without participation - the reasoning goes - there is no value and good technology alone is not enough to guarantee employee and customer adoption. Enterprise gamification is a new lever to succeed with Social Business by directing a critical mass of participation towards desired outcomes. What kind of outcomes? A recent study from Constellation Research (see 2012 Q1 Gamification Early Adopters Best Practices) highlights how Marketing, Customer Service and HR are leading the pack with gamification in processes such as: Sustaining long term customer loyalty (76.4%) Improving response in campaign to lead (74.5%) Right channeling incidents for resolution in social media (67.3%) Growing the number service and support incidents resolved by the community (63.6%) Improving employee referral rates and effective recruiting (43.6%) Driving on-boarding success with new hires (20%) More than simply adding badges, points and leaderboards to existing processes, enterprise gamification should be holistically embedded into employee and customer experience to stimulate specific behaviors. According to Ray Wang this can be done at three core levels: Measurable actions. The behaviors we want to facilitate consist of granular actions (i.e likes, comments, posts, recommendations, etc) and more complex actions (i.e projects, initiatives, programmes) attributed to individuals, groups and/or external actors  Reputation. The reputation an individual has earned through his actions is a key factor in building motivation among others and it is determined by its identity, social standing status and competitiveness Incentives or the intrinsic and extrinsic rewards that motivate behaviors and drive actions Listen to Ray Wang's video-interview to learn more about the dynamics that are shaping the future of collaboration and how gamification can help organizations attain new levels of engagement.

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  • I still think Twitter is dead &hellip; but

    - by Randy Walker
    Twitter finally hit the mainstream about 8 months ago, but I’ve been saying for a couple of years now, without a real way for the company to earn money, what’s the future fate of Twitter?  On the personal side, where is the real value for the users?  For the most part, Twitter has replaced most people’s IM (instant messaging), at least in the technology circles I run in.  It still has value for users as a communication tool.  But I see it more as a fad.  My prediction is over the next 6 months we’ll start seeing a usage drop (if we haven’t already started to see it). On the business side, how does Twitter make money?  It doesn’t.  If you use the text messaging capabilities, you see a few ads.  But most smart phone and PC users, won’t ever see them.  I still think Twitter has the best chance to make money by forcing the “collectors” to pay money.  You know what I mean by “collector”, those people that collect tons of followers or friends.  If Twitter caps the number of followers and makes you pay to have more, would you?  The normal twitter user doesn’t have that many followers, and this is where my title comes in … BUT The financial value for Twitter is really seen through businesses connecting with their customers.  I’ve seen 3 effective ways this has been accomplished. 1. Giving your customers a coupon or announcing a sale My favorite is @amazonmp3, Being a huge music lover, I get notified when they put music on sale. Various restaurants like @ruthschris_ARK will let their favorite customers know about certain specials @BluefinMemphis I was traveling through Memphis once looking for a sushi restaurant when they had %50 off if we mentioned we saw them on Twitter.  It was their first attempt at trying to encourage customers in the door, and after talking with the management, it was a huge success 2. Giveaways @namecheap Several companies have started huge marketing campaigns, but my favorite is watching companies post trivia questions, and the first person to respond wins a prize. 3. Responding to Customer Complaints I once posted a complaint about American Express (a company that I have slowly come to really dislike) but they actually had someone contact me to try and resolve the issue.  I give them credit for paying attention, but still dislike them for their horrible credit practices.

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  • WebCenter Customer Spotlight: College of American Pathologists

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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  • Leveraging Social Networks for Retail

    - by David Dorf
    For retailers, social media is all about B2C2C. That is, Business to Consumer to Consumer, or more specifically, retailer to influencer to consumer. Traditional marketing targeted mass media, trying to expose the message to as many people as possible. While effective, this approach has never been very efficient, with high costs for relatively low penetration. Then it was thought that marketers should focus their efforts on a relative few super-influencers that would then sway the masses. History shows a few successes with this approach but lacked any consistency or predictability. After all, if super-influencers were easy to find, most campaigns would easily go viral. Alas, research shows that most wide-spread trends were the result of several fortunate events, including some luck. So do people exert influence over each other when it comes to purchase decisions? Of course they do, all the time. But that influence is usually limited to a small set of friends and specific specialization. For instance, although I have 165 friends on Facebook, I am only able to influence my close friends and family on PC purchases, and I have no sway at all for fashion purchases. People trust my knowledge on technology, but nobody asks my advice on shoes. How then should retailers leverage social networks in order to reinforce brand image and push promotions? Two obvious ways are Like and Share. Online advertisements or wall-postings receive more clicks when the viewer sees that friends have "liked" the posting. That's our modern-day version of word-of-mouth advertising. Statistics show that endorsements from friends make it more likely a person will engage. If my friends and I liked it, then I might also "share" (or "retweet" in the case of Twitter) it with other friends. In that case the retailer has paid for X showings of the advertisement, but sharing has pushed it to an additional Y people at no cost. And further, the implicit endorsement by the sharer makes it more likely the recipient will engage. So a good first step is to find people active in social networks that will Like and Share in order to exert influence. Its still tough to go viral, but doubling engagement is still a big step in the right direction. More complex social graph analysis would be a second step, but I'll leave that topic for another day. If you're interested in the academic side of social dynamics, I suggest reading Duncan Watts' work.

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  • It's called College.

    - by jeffreyabecker
    Today I saw yet another 'GUID vs int as your primary key' article. Like most of the ones I've read this was filled with technical misrepresentations and out-right fallices. Chef's famous line that "There's a time and a place for everything children" applies here. GUIDs have distinct advantages and disadvantages which should be considered when choosing a data type for the primary key. Fallacy 1: "Its easier" An integer data type(tinyint, smallint, int, bigint) is a better artifical key than a GUID because its easier to remember. I'm a firm believer that your artifical primary keys should be opaque gibberish. PK's are an implementation detail which should never be exposed to the user or relied on for business logic. If you want things to come back in an order, add and ORDER BY clause and SortOrder fields. If you want a human-usable look-up add a business key with a unique constraint. If you want to know what order things were inserted into a table add a timestamp. Fallacy 2: "Size Matters" For many applications, the size of the artifical primary key is going to be irrelevant. The particular article which kicked this post off stated repeatedly that joining against an int has better performance than joining against a GUID. In computer science the performance of your algorithm is always a function of the number of data points. This still holds true for databases. Unless your table is very large, the performance difference between an int and a guid probably isnt going to be mesurable let alone noticeable. My personal experience is that the performance becomes an issue when you start having billions of rows in the table. At this point, you should probably start looking to move from int to bigint so the effective space/performance gain isnt as much as you'd think. GUID Advantages: Insert-ability / Mergeability: You can reliably insert guids into tables without key collisions. Database Independence: Saving entities to the database often requires knowing ids. With identity based ids the id must be selected back after every insert. GUIDs can be generated application-side allowing much faster inserts. GUID Disadvantages: Generatability: You can calculate the next id for an integer pk pretty easily in your head but will need a program to generate GUIDs. Solution: "Select top 100 newid() from sysobjects" Fragmentation: most GUID generation algorithms generate pseudo random GUIDs. This can cause inserts into the middle of your clustered index. Solutions: add a default of newsequentialid() or use GuidComb in NHibernate.

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  • The Dispose Pattern (and FxCop warnings)

    - by Scott Dorman
    [This is actually a response to Bill’s blog post, but since it isn’t possible to leave this as a comment on his blog it’s a post here.] There are many different ways to implement the Dispose pattern correctly. Some are (in my opinion) better than others. In Bill’s blog post he presents a particular pattern, which is an excerpt from his book (Effective C#). The issue centers around the fact that a reader took the code sample presented in the book and ran FxCop (Code Analysis) on it, which generated a warning: “Ensure that base.Dispose() is always called.” The “lesson learned” that Bill presents is that “tools are there to help us, not control us.” While I completely agree with the belief that tools are there to help us, I think it’s important to understand why FxCop is raising this particular warning. The code presented in Bill’s book looks like: // Have its own disposed flag.private bool disposed = false;protected override void Dispose(bool isDisposing){ // Don't dispose more than once. if (disposed) return; if (isDisposing) { // TODO: free managed resources here. } // TODO: free unmanaged resources here. // Let the base class free its resources. // Base class is responsible for calling // GC.SuppressFinalize( ) base.Dispose(isDisposing); // Set derived class disposed flag: disposed = true;} This code does follow all of the guidelines for implementing the Dispose pattern. In this case, it’s presumably part of a larger example showing how to implement the pattern as part of a base class. The reason FxCop is warning you about this code is the first if statement in the Dispose method, which will cause the method to exit if disposed is true. The problem here is that there is the possibility that if the disposed flag is true, the call to base.Dispose() will never be executed. As Bill points out, it is possible for some other code elsewhere in the class to set this flag. He states that this is an “unlikely occurrence.” While that is probably true, it can be a potentially dangerous assumption to make and is one that can be easily corrected. By changing the code slightly you can remove this assumption and correct the FxCop violation. private bool disposed = false;protected override void Dispose(bool disposing){ if (!disposed) { if (disposing) { // Dispose managed resources. } // Dispose unmanaged resources. disposed = true; } base.Dispose(disposing);} Using this implementation allows the call to base.Dispose() to always occur, which ensures that the the disposal chain is always properly followed. Technorati Tags: .NET,C#,Dispose Pattern

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  • Giving a Zone "More Power"

    - by Brian Leonard
    In addition to the traditional virtualization benefits that Solaris zones offer, applications running in zones are also running in a more secure environment. One way to quantify this is compare the privileges available to the global zone with those of a local zone. For example, there a 82 distinct privileges available to the global zone: bleonard@solaris:~$ ppriv -l | wc -l 82 You can view the descriptions for each of those privileges as follows: bleonard@solaris:~$ ppriv -lv contract_event Allows a process to request critical events without limitation. Allows a process to request reliable delivery of all events on any event queue. contract_identity Allows a process to set the service FMRI value of a process contract template. ... Or for just one or more privileges: bleonard@solaris:~$ ppriv -lv file_dac_read file_dac_write file_dac_read Allows a process to read a file or directory whose permission bits or ACL do not allow the process read permission. file_dac_write Allows a process to write a file or directory whose permission bits or ACL do not allow the process write permission. In order to write files owned by uid 0 in the absence of an effective uid of 0 ALL privileges are required. However, in a non-global zone, only 43 of the 83 privileges are available by default: root@myzone:~# ppriv -l zone | wc -l 43 The missing privileges are: cpc_cpu dtrace_kernel dtrace_proc dtrace_user file_downgrade_sl file_flag_set file_upgrade_sl graphics_access graphics_map net_mac_implicit proc_clock_highres proc_priocntl proc_zone sys_config sys_devices sys_ipc_config sys_linkdir sys_dl_config sys_net_config sys_res_bind sys_res_config sys_smb sys_suser_compat sys_time sys_trans_label virt_manage win_colormap win_config win_dac_read win_dac_write win_devices win_dga win_downgrade_sl win_fontpath win_mac_read win_mac_write win_selection win_upgrade_sl xvm_control However, just like Tim Taylor, it is possible to give your zones more power. For example, a zone by default doesn't have the privileges to support DTrace: root@myzone:~# dtrace -l ID PROVIDER MODULE FUNCTION NAME The DTrace privileges can be added, however, as follows: bleonard@solaris:~$ sudo zonecfg -z myzone Password: zonecfg:myzone> set limitpriv="default,dtrace_proc,dtrace_user" zonecfg:myzone> verify zonecfg:myzone> exit bleonard@solaris:~$ sudo zoneadm -z myzone reboot Now I can run DTrace from within the zone: root@myzone:~# dtrace -l | more ID PROVIDER MODULE FUNCTION NAME 1 dtrace BEGIN 2 dtrace END 3 dtrace ERROR 7115 syscall nosys entry 7116 syscall nosys return ... Note, certain privileges are never allowed to be assigned to a zone. You'll be notified on boot if you attempt to assign a prohibited privilege to a zone: bleonard@solaris:~$ sudo zoneadm -z myzone reboot privilege "dtrace_kernel" is not permitted within the zone's privilege set zoneadm: zone myzone failed to verify Here's a nice listing of all the privileges and their zone status (default, optional, prohibited): Privileges in a Non-Global Zone.

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  • Selectively Exposing Functionallity in .Net

    - by David V. Corbin
    Any developer should be aware of the principles of encapsulation, cross-tier isolation, and cross-functional separation of concerns. However, it seems the few take the time to consider the adage of "minimal yet complete"1 when developing the software. Consider the exposure of "business objects" to the user interface. Some common situations occur: Accessing a given element requires a compound set of calls that do not "make sense" to the User Interface. More information than absolutely required is exposed to the user interface It would be much cleaner if a custom interface was provided that exposed exactly (and only) the information that is required by the consumer. Achieving this using conventional techniques would require the creation (and maintenance!) of custom classes to filter and transpose the information into the ideal format. Determining the ROI on this approach can be very difficult to ascertain, and as a result it is often ignored completely. There is another approach, which is largely made practical by virtual of the Action and Func delegates. From a callers point of view, the following two samples can be used interchangeably:     interface ISomeInterface     {         void SampleMethod1(string param);         string SamepleMethod2(string param);     }       class ISomeInterface     {         public Action<string> SampleMethod1 {get; }         public Func<string,string> SamepleMethod2 {get; }     }   The capabilities this simple changes enable are significant (and remember it does not cange the syntax at the call site): The delegates can be initialized to directly call the proper method of any target class. The delegates can be dynamically updated based on the current state. The "interface" can NOT be cast to the concrete class (which often exposes more functionallity). This patterns By limiting the interface to the exact functionallity required, the reduced surface area will typically result in lower development, testing and maintenance costs. We are currently in the process of posting a project on CodePlex which illustrates this (and many other) techniques which have proven helpful in creating robust yet flexible solutions that are highly efficient2 and maintainable. This post will be updated as soon as the project is published. 1) Credit: Scott  Meyers, Effective C++, Addison-Wesley 1992 2) For those who read my previous post on performance it should be noted that the use of delegates is on the same order of magnitude (actually a tiny amount faster) as conventional interfaces.

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  • Basic web architecture : Perl -> PHP

    - by Sunny Jim
    This is an architecture question. If there is a better forum, please redirect me. Apologies in advance. Essentially every website is built around a relational database, right? When a user uploads form data, that data is stored in a table. The problem is that the table structure(s) need to be modified whenever the website form is modified. Although I understand that modern web frameworks work around this problem by automatically building forms based on the table structure. For the last 20 years, I have been building websites using Perl. When I first encountered this problem, the easiest solution was to save serialized Perl objects as data BLOBS. After XML's introduction, this solution worked even better because XML is so effective for representing arbitrary data. This approach is consistent with the original Perl principles of Hubris, Laziness, and Impatience and I'm pretty committed to it. Obviously, the biggest drawback is that this solution locks me into the Perl interpreter. So instead, I've just completed a prototype of a universal RDB table. The prototype is written in Perl but porting it to PHP will be a good chance to develop those skills. The principal is based on the XML::Dumper module, which converts arbitrary Perl data structures into uniform XML. With my approach, each XML node is stored as a table record. I underestimated this undertaking and rolled something up myself. But the effort allows me to discuss the basic design instead of implementation details. As mentioned, I'm pretty committed to this approach of using flexible data structures. It's been successfully deployed on many websites, large, and complex. But are there any drawbacks I've overlooked? I rolled my own. Are other people taking a similar approach to their data? What kinds of solutions are available? I have not abandoned my dream of eventually contributing something useful to the worldwide community. In order to proceed, the next step would be peer review. How does one pursue that effort? Thanks! -Jim

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  • Internships available in Oracle Netherlands - this summer

    - by jessica.ebbelaar
    I am Jannie Minnema, Director of Business Operations for Oracle in the Benelux. My career at Oracle started at Oracle Headquartes in San Francisco as a Project Manager, building Computer Based Training Products. After spending 3 years in Dubai, my husband and I moved to the USA as he wanted to study a MBA there. This move kick started my career as I was working in Silicon Valley during a time of great opportunity. After the USA, I fulfilled numerous roles at Oracle ranging from Project Management to Sales and Marketing. I currently work in the Netherlands were I am now Director of Business Operations for Oracle in the Benelux and a member of the Dutch Management Team. Business Operations advises the Benelux Management Team and focuses on topics such as Corporate Social Responsibility, Customer Satisfaction, Internal Communication, Internal training and effective usage of Sales Tools and Systems. We are currently also working on how best to introduce a “New way of Working”. The move to our new office building in 2011 aides in creating the right environment for this. Our goal is to continually improve the organisation. I enjoy working for Oracle because there is never a dull moment, and I am continuously challenged to improve. The environment that I work in changes constantly. Look at all the recent acquisitions; over 60 in the past 3 years! If you, as an Oracle employee, see something that can be done better, like a new service or tool, then combine it with some enthusiasm, motivate it further and the (Oracle) world changes! Internships This summer we have a number of Internships available, coordinated by the Business Operations team. We very much look forward to welcoming Students in our Dutch office. We look at it as an opportunity for both Oracle and the Interns to learn from each other. It will definitely result in both parties improving, growing and achieving results! We offer Internships related to Sales, Marketing and New Technology. You can find the assignments here. During the Internship you will experience what is like to work for an international and dynamic company, where we work and play hard. Our customers are major Dutch companies and our employees are professionals that compare working at Oracle with playing a Soccer World Cup final. We offer several Internships at the same time, so you will learn and share your experiences with a group of fellow students. If you have any questions related to this article feel free to contact [email protected].  You can find our job opportunities via http://campus.oracle.com

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  • Smarter Ways to Unlock Your Unused Contingency Budgets

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cash flow is becoming increasingly important in the current economy; senior executives are looking for smarter ways of unlocking unused funds for new or ongoing capital expenditure projects. With project contingency budgets on average equaling 10 percent of overall costs, are you confident that you can release this cash without risking existing investments or the health of your overall project portfolio? This is the central question posed in a new report from the EPPM board, Hedging Your Bets? Optimizing Investment Opportunities for Great Cash Flow. The board is Oracle’s international steering committee, which brings together senior figures from leading organizations to discuss the critical role of enterprise project portfolio management (EPPM). C-Level Visibility Will Unlock Funds In addition to exploring how unlocking your contingency funds enables you to augment your cash flow (without resorting to expensive borrowing), the report offers a number of suggestions on how this can be done in a risk-free way, including Building an effective governance framework that shows the demonstrable value of every project within the portfolio Undertaking contingency planning risk assessments that give you complete portfolio wide visibility into all risk factors Establishing executive ownership of the portfolio to promote a more realistic appreciation of the risk levels inherent in the portfolio Creating a chief risk officer role that can review consolidated contingencies and risks so they are not considered in isolation The overriding message behind the report—and the work carried out by the EPPM board—is the need for increased C-level visibility across the entire enterprise project portfolio to enable better business decisions. Read the complete report in English, Chinese, German, or French. Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter

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  • Issues with touch buttons in XNA (Release state to be precise)

    - by Aditya
    I am trying to make touch buttons in WP8 with all the states (Pressed, Released, Moved), but the TouchLocationState.Released is not working. Here's my code: Class variables: bool touching = false; int touchID; Button tempButton; Button is a separate class with a method to switch states when touched. The Update method contains the following code: TouchCollection touchCollection = TouchPanel.GetState(); if (!touching && touchCollection.Count > 0) { touching = true; foreach (TouchLocation location in touchCollection) { for (int i = 0; i < menuButtons.Count; i++) { touchID = location.Id; // store the ID of current touch Point touchLocation = new Point((int)location.Position.X, (int)location.Position.Y); // create a point Button button = menuButtons[i]; if (GetMenuEntryHitBounds(button).Contains(touchLocation)) // a method which returns a rectangle. { button.SwitchState(true); // change the button state tempButton = button; // store the pressed button for accessing later } } } } else if (touchCollection.Count == 0) // clears the state of all buttons if no touch is detected { touching = false; for (int i = 0; i < menuButtons.Count; i++) { Button button = menuButtons[i]; button.SwitchState(false); } } menuButtons is a list of buttons on the menu. A separate loop (within the Update method) after the touched variable is true if (touching) { TouchLocation location; TouchLocation prevLocation; if (touchCollection.FindById(touchID, out location)) { if (location.TryGetPreviousLocation(out prevLocation)) { Point point = new Point((int)location.Position.X, (int)location.Position.Y); if (prevLocation.State == TouchLocationState.Pressed && location.State == TouchLocationState.Released) { if (GetMenuEntryHitBounds(tempButton).Contains(point)) // Execute the button action. I removed the excess } } } } The code for switching the button state is working fine but the code where I want to trigger the action is not. location.State == TouchLocationState.Released mostly ends up being false. (Even after I release the touch, it has a value of TouchLocationState.Moved) And what is more irritating is that it sometimes works! I am really confused and stuck for days now. Is this the right way? If yes then where am I going wrong? Or is there some other more effective way to do this? PS: I also posted this question on stack overflow then realized this question is more appropriate in gamedev. Sorry if it counts as being redundant.

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