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  • Know Your Service Request Status

    - by Get Proactive Customer Adoption Team
    Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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  • SR Activity Summaries Via Direct Email? You Bet!

    - by PCat
    Courtesy of Ken Walker. I’m a “bottom line” kind of guy.  My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life.  For example, if I were to come up with a fantastic new recipe for a low-fat pan fried chicken, I’d Tweet, email, or find a way to blast the recipe directly to you so that you could enjoy it immediately.  My friends would see the subject, “Awesome New Fried Chicken” and they’d click and see the recipe there before them.Others are “Indirect Communicators.”  My friend Joel is like this.  He would post the recipe in his blog, and then Tweet or email a link back to his blog with a subject, “Fried Chicken.”  Then Joel would sit back and expect his friends to read the email, AND click the link to his blog, and then read the recipe.  As a fan of the “Direct” method, I wish there was a way for me to “Opt-in” for immediate updates from Joel so I could see the recipe without having to click over to his blog to search for it.The same is true for MOS.  If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account? Example1:Your SR has been updated.  Click HERE to see the update. Or Example2:Your SR has been updated.  Here is the update:  “Hi John, Oracle Development has completed the patch we’ve been waiting for!  Here’s a direct “LINK” to the patch that should resolve your issue.  Please download and install the patch via the instructions (included with the link) and let me know if it does, in fact, resolve your issue!”Example2 is available to you!  All you need to do is to “Opt-In” for the direct email updates.  The default is for the indirect update as seen in Example1.  To turn on “Service Request Details in Email” simply follow these instructions (aided by the screenshot below):1.    Log into MOS, and click on your name in the upper right corner.  Select “My Account.”2.    Make sure “My Account” is highlighted in bold on the left.3.    Turn ON, “Service Request Details in Email” That’s it!  You will now receive the SR Updates, directly in your email account without having to log into MOS, click the SR, scroll down to the updates, etc.  That’s better than Fried Chicken!  (Well; almost better....).

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  • Paper-free Customer Engagement

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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  • Passing data between the VirtualBox Host and the Guest

    - by Fat Bloke
    Here's a good question: "How can you figure out the VM name from within the VM itself?" While this data is not automatically available, the general purpose, and very powerful VirtualBox "GuestProperty" APIs can be used from the host and guest to pass arbitrary data, in key/value pairs format, in and out of the guest. Note that this does require that the VirtualBox Guest Additions have been installed in the guest. To play with this, try using the "VBoxManage" command line on your VirtualBox host machine, and "VBoxControl" in the guest. Host syntax VBoxManage guestproperty get <vmname>|<uuid> <property> [--verbose] VBoxManage guestproperty set <vmname>|<uuid> <property> [<value> [--flags <flags>]] VBoxManage guestproperty enumerate <vmname>|<uuid> [--patterns <patterns>] VBoxManage guestproperty wait <vmname>|<uuid> <patterns> [--timeout <msec>] [--fail-on-timeout]   Guest syntax VBoxControl.exe guestproperty        get <property> [-verbose] VBoxControl.exe guestproperty        set <property> [<value> [-flags <flags>]] VBoxControl.exe guestproperty        enumerate [-patterns <patterns>] VBoxControl.exe guestproperty        wait <patterns>                                      [-timestamp <last timestamp>]                                      [-timeout <timeout in ms>  So to solve our problem above, we set the vm name in the Host system on an arbitrary key like this: $ VBoxManage guestproperty set "Windows 7 (x64)" /MyData/VMname "Windows 7 (x64)" And within the guest we can use: C:\Program Files\Oracle\VirtualBox Guest Additions>VBoxControl.exe guestproperty get /MyData/VMname Oracle VM VirtualBox Guest Additions Command Line Management Interface Version 4.1.14 (C) 2008-2012 Oracle Corporation All rights reserved. Value: Windows 7 (x64) The GuestProperty API is pretty powerful, so for the interested, get more info in the User Manual. - FB 

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  • VS2012 Coded UI Test closes browser by default

    - by Tarun Arora
    *** Thanks to Steve St. Jean for asking this question and Shubhra Maji for answering this question on the ALM champs list *** 01 – Introduction The default behaviour of coded UI tests running in an Internet Explorer browser has changed between MTM 2010 and MTM 2012. When running a Coded UI test recorded in MTM 2012 or VS 2012 at the end of the test execution the instance of the browser is closed by default. 02 – Description Let’s take an example. As you can see the CloseDinnerNowWeb() method is commented out.  In VS 2010, upon running this test the browser would be left open after the test execution completes. In VS 2012 RTM the behaviour has changed. At the end of the test run, the IE window is closed even though there is no command from the test to do so. In the example below when the test runs, it opens 2 IE windows to the website. When the test run completes both the windows are closed, even though there is no command in the test to close the window. 03 – How to change the CUIT behaviour not to close the IE window after test execution? This change to this functionality in VS 2012 is by design. It is however possible to rollback the behaviour to how it originally was in VS 2010 i.e. the IE window will not close after the test execution unless otherwise commanded by the test to do so. To go back to the original functionality, set BrowserWindow.CloseOnPlaybackCleanup = false More details on the CloseOnPlaybackCleanup property can be found here http://msdn.microsoft.com/en-us/library/microsoft.visualstudio.testtools.uitesting.applicationundertest.closeonplaybackcleanup.aspx  HTH

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • Testing my model for hybrid scheduling in Embedded Systems

    - by markusian
    I am working on a project for school, where I have to analyze the performances of a few fixed-priority servers algorithms (polling server, deferrable server, priority exchange) using a simulator in the case of hybrid scheduling, where we have both hard periodic tasks and soft aperiodic tasks. In my model I consider that: the hard tasks have a period equal to their deadline, with a known worst case execution time (wcet). The actual execution time could be smaller than the wcet. the soft tasks have a known wcet and random interarrival times. The actual execution time could be smaller than the wcet. In order to test those algorithms I need realistic case studies. For this reason I'm digging in the scientific literature but I am facing different problems: Sometimes I find a list of hard tasks with wcet, but it is not specified how the soft tasks parameters are found. Given the wcet of a task, how can I model its actual execution time? This means, what random distribution should I use considering the wcet? How can I model the random interarrival times of soft aperiodic tasks?

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  • ORA-4031 Troubleshooting Tool ???

    - by Takeyoshi Sasaki
    ORA-4031 ???????????????????? SGA ????????????(??????)??????????????????????????????????????????????????? ORA-4031 ??????????????????? ORA-4031 Troubleshooting Tool ??????????? ORA-4031 Troubleshooting Tool ?? ORA-4031 Troubleshooting Tool ? ORA-4031 ????????? ORA-4031 ???????????????????????????????????WEB????????????????????????????????My Oracle Support ??????????????????????? ORA-4031 ??????????????????????????????ORA-4031 ?????????????????????????????? ORA-4031 Troubleshooting Tool ???????? My Oracle Support ?????? Diagnostic Tools Catalog ??  ORA-4031 Troubleshooting Tool ???????????????? ORA-4031 Troubleshooting Tool ??????????????? ORA-4031 Troubleshooting Tool ????? ???2??????????????? ORA-4031 ?????????????????????????????ORA-4031 Troubleshooting Tool ????????????????????????????????????????ORA-4031 ???????????????????? ??????????????? ORA-4031???????????? ????????????? ORA-4031 ?????? AWR???????????????????????????????????????????????????????????? ????·???????·???????????? ORA-4031 ?????????? ????????? SR ?????????????????????????? [ADR] ????·??????·?????????? [10g ???] AWR?????(STATSPACK????)???? ?????????? ORA-4031 ????????????????????????????????????????????? ORA-4031 ?????????????? ORA-4031 ??????1?1??????????? ORA-4031 Troubleshooting Tool ???????????(??????????????)???????? ORA-4031 ????????? ???????????????????????????????????????????????? ??????????????????????????????????????1)High Session_Cached_Cursor Setting Causing Excessive Consumption of Shared Pool???SESSION_CACHED_CURSOR ??????????????????????????????????????????????2)Insufficient SGA Free Memory at StartupThis issue could occur if in the init.ora parameters of your Alert log, (shared_pool_size + large_pool_size + java_pool_size + db_keep_cache_size + streams_pool_size + db_cache_size) / sga_target is greater than 90%.????????????????????????? ?????????????? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size, db_cache_size ????? /sga_target ??? 90% ??????????????????sga_target ??? memory_target ??????????????????????????????????????????????????????????????????? shared_pool_size ???????????????????????????????????????????????????????????????????????(?????????)? sga_target ????????????????????????????????????????????????????????????? ?????????????????????????????????????????????1)In your Alert log,* Look for parameters under "System parameters with non-default values:". If session_cached_cursor * 2000 / shared_pool_size is greater than 10%, then session_cached_cursors are consuming significant shared_pool_size.??? ????????????? "System parameters with non-default values:" ????  session_cached_cursor * 2000 ??? shared_pool_size ? 10% ???????????????????????? ???2) In your Alert log, SGA Utilization (Sum of shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size over sga_target) is 99%, which might be too high. ??? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size ???? sga_target ? 99% ???????????????????? ?????????????????????????????? My Oracle Support ??????????????????????????1)Decrease the parameter SESSION_CACHED_CURSORSSESSION_CACHED_CURSORS ???????????????????????2)Reduce the minimum values for the dynamic SGA components to allow memory manager to make changes as neededSGA ?????????????????(???)?????????????????? 2????????????????????? ORA-4031 Trobuleshooting Tool ????????????????????????????????????????? ORA-4031 Troubleshooting Tool ?????? ORA-4031 ??????????????????????ORA-4031 Troubleshooting Tool ???????????????????????????????????????????????????????ORA-4031 ????????????????????????????ORA-4031 ??????????????? ORA-4031 Troubleshooting Tool ?????????

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  • Using Image Source with big images in WPF

    - by xyzzer
    I am working on an application that allows users to manipulate multiple images by using ItemsControl. I started running some tests and found that the app has problems displaying some big images - ie. it did not work with the high resolution (21600x10800), 20MB images from http://earthobservatory.nasa.gov/Features/BlueMarble/BlueMarble_monthlies.php, though it displays the 6200x6200, 60MB Hubble telescope image from http://zebu.uoregon.edu/hudf/hudf.jpg just fine. The original solution just specified an Image control with a Source property pointing at a file on a disk (through a binding). With the Blue Marble file - the image would just not show up. Now this could be just a bug hidden somewhere deep in the funky MVVM + XAML implementation - the visual tree displayed by Snoop goes like: Window/Border/AdornerDecorator/ContentPresenter/Grid/Canvas/UserControl/Border/ContentPresenter/Grid/Grid/Grid/Grid/Border/Grid/ContentPresenter/UserControl/UserControl/Border/ContentPresenter/Grid/Grid/Grid/Grid/Viewbox/ContainerVisual/UserControl/Border/ContentPresenter/Grid/Grid/ItemsControl/Border/ItemsPresenter/Canvas/ContentPresenter/Grid/Grid/ContentPresenter/Image... Now debug this! WPF can be crazy like that... Anyway, it turned out that if I create a simple WPF application - the images load just fine. I tried finding out the root cause, but I don't want to spend weeks on it. I figured the right thing to do might be to use a converter to scale the images down - this is what I have done: ImagePath = @"F:\Astronomical\world.200402.3x21600x10800.jpg"; TargetWidth = 2800; TargetHeight = 1866; and <Image> <Image.Source> <MultiBinding Converter="{StaticResource imageResizingConverter}"> <MultiBinding.Bindings> <Binding Path="ImagePath"/> <Binding RelativeSource="{RelativeSource Self}" /> <Binding Path="TargetWidth"/> <Binding Path="TargetHeight"/> </MultiBinding.Bindings> </MultiBinding> </Image.Source> </Image> and public class ImageResizingConverter : MarkupExtension, IMultiValueConverter { public Image TargetImage { get; set; } public string SourcePath { get; set; } public int DecodeWidth { get; set; } public int DecodeHeight { get; set; } public object Convert(object[] values, Type targetType, object parameter, CultureInfo culture) { this.SourcePath = values[0].ToString(); this.TargetImage = (Image)values[1]; this.DecodeWidth = (int)values[2]; this.DecodeHeight = (int)values[3]; return DecodeImage(); } private BitmapImage DecodeImage() { BitmapImage bi = new BitmapImage(); bi.BeginInit(); bi.DecodePixelWidth = (int)DecodeWidth; bi.DecodePixelHeight = (int)DecodeHeight; bi.UriSource = new Uri(SourcePath); bi.EndInit(); return bi; } public object[] ConvertBack(object value, Type[] targetTypes, object parameter, CultureInfo culture) { throw new Exception("The method or operation is not implemented."); } public override object ProvideValue(IServiceProvider serviceProvider) { return this; } } Now this works fine, except for one "little" problem. When you just specify a file path in Image.Source - the application actually uses less memory and works faster than if you use BitmapImage.DecodePixelWidth. Plus with Image.Source if you have multiple Image controls that point to the same image - they only use as much memory as if only one image was loaded. With the BitmapImage.DecodePixelWidth solution - each additional Image control uses more memory and each of them uses more than when just specifying Image.Source. Perhaps WPF somehow caches these images in compressed form while if you specify the decoded dimensions - it feels like you get an uncompressed image in memory, plus it takes 6 times the time (perhaps without it the scaling is done on the GPU?), plus it feels like the original high resolution image also gets loaded and takes up space. If I just scale the image down, save it to a temporary file and then use Image.Source to point at the file - it will probably work, but it will be pretty slow and it will require handling cleanup of the temporary file. If I could detect an image that does not get loaded properly - maybe I could only scale it down if I need to, but Image.ImageFailed never gets triggered. Maybe it has something to do with the video memory and this app just using more of it with the deep visual tree, opacity masks etc. Actual question: How can I load big images as quickly as Image.Source option does it, without using more memory for additional copies and additional memory for the scaled down image if I only need them at a certain resolution lower than original? Also, I don't want to keep them in memory if no Image control is using them anymore.

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  • .NET Oracle Provider: Why will my stored proc not work?

    - by Matt
    I am using the Oracle .NET Provider and am calling a stored procedure in a package. The message I get back is "Wrong number or types in call". I have ensured that the order in which the parameters are being added are in the correct order and I have gone over the OracleDbType's thoroughly though I suspect that is where my problem is. Here is the code-behind: //setup intial stuff, connection and command string msg = string.Empty; string oraConnString = ConfigurationManager.ConnectionStrings["OracleServer"].ConnectionString; OracleConnection oraConn = new OracleConnection(oraConnString); OracleCommand oraCmd = new OracleCommand("PK_MOVEMENT.INSERT_REC", oraConn); oraCmd.CommandType = CommandType.StoredProcedure; try { //iterate the array //grab 3 items at a time and do db insert, continue until all items are gone. Will always be divisible by 3. for (int i = 0; i < theData.Length; i += 3) { //3 items hardcoded for now string millCenter = "0010260510"; string movementType = "RECEIPT"; string feedCode = null; string userID = "GRIMMETTM"; string inventoryType = "INGREDIENT"; //set to FINISHED for feed stuff string movementDate = theData[i + 0]; string ingCode = System.Text.RegularExpressions.Regex.Match(theData[i + 1], @"^([0-9]*)").ToString(); string pounds = theData[i + 2].Replace(",", ""); //setup parameters OracleParameter p1 = new OracleParameter("A_MILL_CENTER", OracleDbType.NVarchar2, 10); p1.Direction = ParameterDirection.Input; p1.Value = millCenter; oraCmd.Parameters.Add(p1); OracleParameter p2 = new OracleParameter("A_INGREDIENT_CODE", OracleDbType.NVarchar2, 50); p2.Direction = ParameterDirection.Input; p2.Value = ingCode; oraCmd.Parameters.Add(p2); OracleParameter p3 = new OracleParameter("A_FEED_CODE", OracleDbType.NVarchar2, 30); p3.Direction = ParameterDirection.Input; p3.Value = feedCode; oraCmd.Parameters.Add(p3); OracleParameter p4 = new OracleParameter("A_MOVEMENT_TYPE", OracleDbType.NVarchar2, 10); p4.Direction = ParameterDirection.Input; p4.Value = movementType; oraCmd.Parameters.Add(p4); OracleParameter p5 = new OracleParameter("A_MOVEMENT_DATE", OracleDbType.NVarchar2, 10); p5.Direction = ParameterDirection.Input; p5.Value = movementDate; oraCmd.Parameters.Add(p5); OracleParameter p6 = new OracleParameter("A_MOVEMENT_QTY", OracleDbType.Int64, 12); p6.Direction = ParameterDirection.Input; p6.Value = pounds; oraCmd.Parameters.Add(p6); OracleParameter p7 = new OracleParameter("INVENTORY_TYPE", OracleDbType.NVarchar2, 10); p7.Direction = ParameterDirection.Input; p7.Value = inventoryType; oraCmd.Parameters.Add(p7); OracleParameter p8 = new OracleParameter("A_CREATE_USERID", OracleDbType.NVarchar2, 20); p8.Direction = ParameterDirection.Input; p8.Value = userID; oraCmd.Parameters.Add(p8); OracleParameter p9 = new OracleParameter("A_RETURN_VALUE", OracleDbType.Int32, 10); p9.Direction = ParameterDirection.Output; oraCmd.Parameters.Add(p9); //open and execute oraConn.Open(); oraCmd.ExecuteNonQuery(); oraConn.Close(); } } catch (OracleException oraEx) { msg = "An error has occured in the database: " + oraEx.ToString(); } catch (Exception ex) { msg = "An error has occured: " + ex.ToString(); } finally { //close connection oraConn.Close(); } return msg;

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  • disk-to-disk backup without costly backup redundancy?

    - by AaronLS
    A good backup strategy involves a combination of 1) disconnected backups/snapshots that will not be affected by bugs, viruses, and/or security breaches 2) geographically distributed backups to protect against local disasters 3) testing backups to ensure that they can be restored as needed Generally I take an onsite backup daily, and an offsite backup weekly, and do test restores periodically. In the rare circumstance that I need to restore files, I do some from the local backup. Should a catastrophic event destroy the servers and local backups, then the offsite weekly tape backup would be used to restore the files. I don't need multiple offsite backups with redundancy. I ALREADY HAVE REDUNDANCY THROUGH THE USE OF BOTH LOCAL AND REMOTE BACKUPS. I have recovery blocks and par files with the backups, so I already have protection against a small percentage of corrupt bits. I perform test restores to ensure the backups function properly. Should the remote backups experience a dataloss, I can replace them with one of the local backups. There are historical offsite backups as well, so if a dataloss was not noticed for a few weeks(such as a bug/security breach/virus), the data could be restored from an older backup. By doing this, the only scenario that poses a risk to complete data loss would be one where both the local, remote, and servers all experienced a data loss in the same time period. I'm willing to risk that happening since the odds of that trifecta negligibly small, and the data isn't THAT valuable to me. So I hope I have emphasized that I don't need redundancy in my offsite backups because I have covered all the bases. I know this exact technique is employed by numerous businesses. Of course there are some that take multiple offsite backups, because the data is so incredibly valuable that they don't even want to risk that trifecta disaster, but in the majority of cases the trifecta disaster is an accepted risk. I HAD TO COVER ALL THIS BECAUSE SOME PEOPLE DON'T READ!!! I think I have justified my backup strategy and the majority of businesses who use offsite tape backups do not have any additional redundancy beyond what is mentioned above(recovery blocks, par files, historical snapshots). Now I would like to eliminate the use of tapes for offsite backups, and instead use a backup service. Most however are extremely costly for $/gb/month storage. I don't mind paying for transfer bandwidth, but the cost of storage is way to high. All of them advertise that they maintain backups of the data, and I imagine they use RAID as well. Obviously if you were using them to host servers this would all be necessary, but for my scenario, I am simply replacing my offsite backups with such a service. So there is no need for RAID, and absolutely no value in another layer of backups of backups. My one and only question: "Are there online data-storage/backup services that do not use redundancy or offer backups(backups of my backups) as part of their packages, and thus are more reasonably priced?" NOT my question: "Is this a flawed strategy?" I don't care if you think this is a good strategy or not. I know it pretty standard. Very few people make an extra copy of their offsite backups. They already have local backups that they can use to replace the remote backups if something catastrophic happens at the remote site. Please limit your responses to the question posed. Sorry if I seem a little abrasive, but I had some trolls in my last post who didn't read my requirements nor my question, and were trying to go off answering a totally different question. I made it pretty clear, but didn't try to justify my strategy, because I didn't ask about whether my strategy was justifyable. So I apologize if this was lengthy, as it really didn't need to be, but since there are so many trolls here who try to sidetrack questions by responding without addressing the question at hand.

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  • Fun with Aggregates

    - by Paul White
    There are interesting things to be learned from even the simplest queries.  For example, imagine you are given the task of writing a query to list AdventureWorks product names where the product has at least one entry in the transaction history table, but fewer than ten. One possible query to meet that specification is: SELECT p.Name FROM Production.Product AS p JOIN Production.TransactionHistory AS th ON p.ProductID = th.ProductID GROUP BY p.ProductID, p.Name HAVING COUNT_BIG(*) < 10; That query correctly returns 23 rows (execution plan and data sample shown below): The execution plan looks a bit different from the written form of the query: the base tables are accessed in reverse order, and the aggregation is performed before the join.  The general idea is to read all rows from the history table, compute the count of rows grouped by ProductID, merge join the results to the Product table on ProductID, and finally filter to only return rows where the count is less than ten. This ‘fully-optimized’ plan has an estimated cost of around 0.33 units.  The reason for the quote marks there is that this plan is not quite as optimal as it could be – surely it would make sense to push the Filter down past the join too?  To answer that, let’s look at some other ways to formulate this query.  This being SQL, there are any number of ways to write logically-equivalent query specifications, so we’ll just look at a couple of interesting ones.  The first query is an attempt to reverse-engineer T-SQL from the optimized query plan shown above.  It joins the result of pre-aggregating the history table to the Product table before filtering: SELECT p.Name FROM ( SELECT th.ProductID, cnt = COUNT_BIG(*) FROM Production.TransactionHistory AS th GROUP BY th.ProductID ) AS q1 JOIN Production.Product AS p ON p.ProductID = q1.ProductID WHERE q1.cnt < 10; Perhaps a little surprisingly, we get a slightly different execution plan: The results are the same (23 rows) but this time the Filter is pushed below the join!  The optimizer chooses nested loops for the join, because the cardinality estimate for rows passing the Filter is a bit low (estimate 1 versus 23 actual), though you can force a merge join with a hint and the Filter still appears below the join.  In yet another variation, the < 10 predicate can be ‘manually pushed’ by specifying it in a HAVING clause in the “q1” sub-query instead of in the WHERE clause as written above. The reason this predicate can be pushed past the join in this query form, but not in the original formulation is simply an optimizer limitation – it does make efforts (primarily during the simplification phase) to encourage logically-equivalent query specifications to produce the same execution plan, but the implementation is not completely comprehensive. Moving on to a second example, the following query specification results from phrasing the requirement as “list the products where there exists fewer than ten correlated rows in the history table”: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) < 10 ); Unfortunately, this query produces an incorrect result (86 rows): The problem is that it lists products with no history rows, though the reasons are interesting.  The COUNT_BIG(*) in the EXISTS clause is a scalar aggregate (meaning there is no GROUP BY clause) and scalar aggregates always produce a value, even when the input is an empty set.  In the case of the COUNT aggregate, the result of aggregating the empty set is zero (the other standard aggregates produce a NULL).  To make the point really clear, let’s look at product 709, which happens to be one for which no history rows exist: -- Scalar aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709;   -- Vector aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709 GROUP BY th.ProductID; The estimated execution plans for these two statements are almost identical: You might expect the Stream Aggregate to have a Group By for the second statement, but this is not the case.  The query includes an equality comparison to a constant value (709), so all qualified rows are guaranteed to have the same value for ProductID and the Group By is optimized away. In fact there are some minor differences between the two plans (the first is auto-parameterized and qualifies for trivial plan, whereas the second is not auto-parameterized and requires cost-based optimization), but there is nothing to indicate that one is a scalar aggregate and the other is a vector aggregate.  This is something I would like to see exposed in show plan so I suggested it on Connect.  Anyway, the results of running the two queries show the difference at runtime: The scalar aggregate (no GROUP BY) returns a result of zero, whereas the vector aggregate (with a GROUP BY clause) returns nothing at all.  Returning to our EXISTS query, we could ‘fix’ it by changing the HAVING clause to reject rows where the scalar aggregate returns zero: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) BETWEEN 1 AND 9 ); The query now returns the correct 23 rows: Unfortunately, the execution plan is less efficient now – it has an estimated cost of 0.78 compared to 0.33 for the earlier plans.  Let’s try adding a redundant GROUP BY instead of changing the HAVING clause: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY th.ProductID HAVING COUNT_BIG(*) < 10 ); Not only do we now get correct results (23 rows), this is the execution plan: I like to compare that plan to quantum physics: if you don’t find it shocking, you haven’t understood it properly :)  The simple addition of a redundant GROUP BY has resulted in the EXISTS form of the query being transformed into exactly the same optimal plan we found earlier.  What’s more, in SQL Server 2008 and later, we can replace the odd-looking GROUP BY with an explicit GROUP BY on the empty set: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ); I offer that as an alternative because some people find it more intuitive (and it perhaps has more geek value too).  Whichever way you prefer, it’s rather satisfying to note that the result of the sub-query does not exist for a particular correlated value where a vector aggregate is used (the scalar COUNT aggregate always returns a value, even if zero, so it always ‘EXISTS’ regardless which ProductID is logically being evaluated). The following query forms also produce the optimal plan and correct results, so long as a vector aggregate is used (you can probably find more equivalent query forms): WHERE Clause SELECT p.Name FROM Production.Product AS p WHERE ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) < 10; APPLY SELECT p.Name FROM Production.Product AS p CROSS APPLY ( SELECT NULL FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ) AS ca (dummy); FROM Clause SELECT q1.Name FROM ( SELECT p.Name, cnt = ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) FROM Production.Product AS p ) AS q1 WHERE q1.cnt < 10; This last example uses SUM(1) instead of COUNT and does not require a vector aggregate…you should be able to work out why :) SELECT q.Name FROM ( SELECT p.Name, cnt = ( SELECT SUM(1) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID ) FROM Production.Product AS p ) AS q WHERE q.cnt < 10; The semantics of SQL aggregates are rather odd in places.  It definitely pays to get to know the rules, and to be careful to check whether your queries are using scalar or vector aggregates.  As we have seen, query plans do not show in which ‘mode’ an aggregate is running and getting it wrong can cause poor performance, wrong results, or both. © 2012 Paul White Twitter: @SQL_Kiwi email: [email protected]

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  • Fun with Aggregates

    - by Paul White
    There are interesting things to be learned from even the simplest queries.  For example, imagine you are given the task of writing a query to list AdventureWorks product names where the product has at least one entry in the transaction history table, but fewer than ten. One possible query to meet that specification is: SELECT p.Name FROM Production.Product AS p JOIN Production.TransactionHistory AS th ON p.ProductID = th.ProductID GROUP BY p.ProductID, p.Name HAVING COUNT_BIG(*) < 10; That query correctly returns 23 rows (execution plan and data sample shown below): The execution plan looks a bit different from the written form of the query: the base tables are accessed in reverse order, and the aggregation is performed before the join.  The general idea is to read all rows from the history table, compute the count of rows grouped by ProductID, merge join the results to the Product table on ProductID, and finally filter to only return rows where the count is less than ten. This ‘fully-optimized’ plan has an estimated cost of around 0.33 units.  The reason for the quote marks there is that this plan is not quite as optimal as it could be – surely it would make sense to push the Filter down past the join too?  To answer that, let’s look at some other ways to formulate this query.  This being SQL, there are any number of ways to write logically-equivalent query specifications, so we’ll just look at a couple of interesting ones.  The first query is an attempt to reverse-engineer T-SQL from the optimized query plan shown above.  It joins the result of pre-aggregating the history table to the Product table before filtering: SELECT p.Name FROM ( SELECT th.ProductID, cnt = COUNT_BIG(*) FROM Production.TransactionHistory AS th GROUP BY th.ProductID ) AS q1 JOIN Production.Product AS p ON p.ProductID = q1.ProductID WHERE q1.cnt < 10; Perhaps a little surprisingly, we get a slightly different execution plan: The results are the same (23 rows) but this time the Filter is pushed below the join!  The optimizer chooses nested loops for the join, because the cardinality estimate for rows passing the Filter is a bit low (estimate 1 versus 23 actual), though you can force a merge join with a hint and the Filter still appears below the join.  In yet another variation, the < 10 predicate can be ‘manually pushed’ by specifying it in a HAVING clause in the “q1” sub-query instead of in the WHERE clause as written above. The reason this predicate can be pushed past the join in this query form, but not in the original formulation is simply an optimizer limitation – it does make efforts (primarily during the simplification phase) to encourage logically-equivalent query specifications to produce the same execution plan, but the implementation is not completely comprehensive. Moving on to a second example, the following query specification results from phrasing the requirement as “list the products where there exists fewer than ten correlated rows in the history table”: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) < 10 ); Unfortunately, this query produces an incorrect result (86 rows): The problem is that it lists products with no history rows, though the reasons are interesting.  The COUNT_BIG(*) in the EXISTS clause is a scalar aggregate (meaning there is no GROUP BY clause) and scalar aggregates always produce a value, even when the input is an empty set.  In the case of the COUNT aggregate, the result of aggregating the empty set is zero (the other standard aggregates produce a NULL).  To make the point really clear, let’s look at product 709, which happens to be one for which no history rows exist: -- Scalar aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709;   -- Vector aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709 GROUP BY th.ProductID; The estimated execution plans for these two statements are almost identical: You might expect the Stream Aggregate to have a Group By for the second statement, but this is not the case.  The query includes an equality comparison to a constant value (709), so all qualified rows are guaranteed to have the same value for ProductID and the Group By is optimized away. In fact there are some minor differences between the two plans (the first is auto-parameterized and qualifies for trivial plan, whereas the second is not auto-parameterized and requires cost-based optimization), but there is nothing to indicate that one is a scalar aggregate and the other is a vector aggregate.  This is something I would like to see exposed in show plan so I suggested it on Connect.  Anyway, the results of running the two queries show the difference at runtime: The scalar aggregate (no GROUP BY) returns a result of zero, whereas the vector aggregate (with a GROUP BY clause) returns nothing at all.  Returning to our EXISTS query, we could ‘fix’ it by changing the HAVING clause to reject rows where the scalar aggregate returns zero: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) BETWEEN 1 AND 9 ); The query now returns the correct 23 rows: Unfortunately, the execution plan is less efficient now – it has an estimated cost of 0.78 compared to 0.33 for the earlier plans.  Let’s try adding a redundant GROUP BY instead of changing the HAVING clause: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY th.ProductID HAVING COUNT_BIG(*) < 10 ); Not only do we now get correct results (23 rows), this is the execution plan: I like to compare that plan to quantum physics: if you don’t find it shocking, you haven’t understood it properly :)  The simple addition of a redundant GROUP BY has resulted in the EXISTS form of the query being transformed into exactly the same optimal plan we found earlier.  What’s more, in SQL Server 2008 and later, we can replace the odd-looking GROUP BY with an explicit GROUP BY on the empty set: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ); I offer that as an alternative because some people find it more intuitive (and it perhaps has more geek value too).  Whichever way you prefer, it’s rather satisfying to note that the result of the sub-query does not exist for a particular correlated value where a vector aggregate is used (the scalar COUNT aggregate always returns a value, even if zero, so it always ‘EXISTS’ regardless which ProductID is logically being evaluated). The following query forms also produce the optimal plan and correct results, so long as a vector aggregate is used (you can probably find more equivalent query forms): WHERE Clause SELECT p.Name FROM Production.Product AS p WHERE ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) < 10; APPLY SELECT p.Name FROM Production.Product AS p CROSS APPLY ( SELECT NULL FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ) AS ca (dummy); FROM Clause SELECT q1.Name FROM ( SELECT p.Name, cnt = ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) FROM Production.Product AS p ) AS q1 WHERE q1.cnt < 10; This last example uses SUM(1) instead of COUNT and does not require a vector aggregate…you should be able to work out why :) SELECT q.Name FROM ( SELECT p.Name, cnt = ( SELECT SUM(1) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID ) FROM Production.Product AS p ) AS q WHERE q.cnt < 10; The semantics of SQL aggregates are rather odd in places.  It definitely pays to get to know the rules, and to be careful to check whether your queries are using scalar or vector aggregates.  As we have seen, query plans do not show in which ‘mode’ an aggregate is running and getting it wrong can cause poor performance, wrong results, or both. © 2012 Paul White Twitter: @SQL_Kiwi email: [email protected]

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  • added shell script to sudoers still getting permission denied

    - by Bill S
    I don't understand this? Other uses of sudo work fine. [oracle@o plugins]$ su Password: [root@ plugins]# su nrpe bash-3.2$ /home/oracle/obiee/instances/instance1/bifoundation/OracleBIApplication/coreapplication/setup/bi-init.sh bash: /home/oracle/obiee/instances/instance1/bifoundation/OracleBIApplication/coreapplication/setup/bi-init.sh: Permission denied bash-3.2$ sudo -l Matching Defaults entries for nrpe on this host: env_reset, env_keep="COLORS DISPLAY HOSTNAME HISTSIZE INPUTRC KDEDIR LS_COLORS MAIL PS1 PS2 QTDIR USERNAME LANG LC_ADDRESS LC_CTYPE LC_COLLATE LC_IDENTIFICATION LC_MEASUREMENT LC_MESSAGES LC_MONETARY LC_NAME LC_NUMERIC LC_PAPER LC_TELEPHONE LC_TIME LC_ALL LANGUAGE LINGUAS _XKB_CHARSET XAUTHORITY" Runas and Command-specific defaults for nrpe: User nrpe may run the following commands on this host: (ALL) NOPASSWD: /home/oracle/obiee/instances/instance1/bifoundation/OracleBIApplication/coreapplication/setup/bi-init.sh bash-3.2$

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  • How do I catch this WPF Bitmap loading exception?

    - by mmr
    I'm developing an application that loads bitmaps off of the web using .NET 3.5 sp1 and C#. The loading code looks like: try { CurrentImage = pics[unChosenPics[index]]; bi = new BitmapImage(CurrentImage.URI); // BitmapImage.UriSource must be in a BeginInit/EndInit block. bi.DownloadCompleted += new EventHandler(bi_DownloadCompleted); AssessmentImage.Source = bi; } catch { System.Console.WriteLine("Something broke during the read!"); } and the code to load on bi_DownloadCompleted is: void bi_DownloadCompleted(object sender, EventArgs e) { try { double dpi = 96; int width = bi.PixelWidth; int height = bi.PixelHeight; int stride = width * 4; // 4 bytes per pixel byte[] pixelData = new byte[stride * height]; bi.CopyPixels(pixelData, stride, 0); BitmapSource bmpSource = BitmapSource.Create(width, height, dpi, dpi, PixelFormats.Bgra32, null, pixelData, stride); AssessmentImage.Source = bmpSource; Loading.Visibility = Visibility.Hidden; AssessmentImage.Visibility = Visibility.Visible; } catch { System.Console.WriteLine("Exception when viewing bitmap."); } } Every so often, an image comes along that breaks the reader. I guess that's to be expected. However, rather than being caught by either of those try/catch blocks, the exception is apparently getting thrown outside of where I can handle it. I could handle it using global WPF exceptions, like this SO question. However, that will seriously mess up the control flow of my program, and I'd like to avoid that if at all possible. I have to do the double source assignment because it appears that many images are lacking in width/height parameters in the places where the microsoft bitmap loader expects them to be. So, the first assignment appears to force the download, and the second assignment gets the dpi/image dimensions happen properly. What can I do to catch and handle this exception? Stack trace: at MS.Internal.HRESULT.Check(Int32 hr) at System.Windows.Media.Imaging.BitmapFrameDecode.get_ColorContexts() at System.Windows.Media.Imaging.BitmapImage.FinalizeCreation() at System.Windows.Media.Imaging.BitmapImage.OnDownloadCompleted(Object sender, EventArgs e) at System.Windows.Media.UniqueEventHelper.InvokeEvents(Object sender, EventArgs args) at System.Windows.Media.Imaging.LateBoundBitmapDecoder.DownloadCallback(Object arg) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler) at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam) at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg) at System.Windows.Threading.Dispatcher.TranslateAndDispatchMessage(MSG& msg) at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame) at System.Windows.Application.RunInternal(Window window) at LensComparison.App.Main() in C:\Users\Mark64\Documents\Visual Studio 2008\Projects\LensComparison\LensComparison\obj\Release\App.g.cs:line 48 at System.AppDomain._nExecuteAssembly(Assembly assembly, String[] args) at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly() at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

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  • Installing SharePoint 2010 and PowerPivot for SharePoint on Windows 7

    - by smisner
    Many people like me want (or need) to do their business intelligence development work on a laptop. As someone who frequently speaks at various events or teaches classes on all subjects related to the Microsoft business intelligence stack, I need a way to run multiple server products on my laptop with reasonable performance. Once upon a time, that requirement meant only that I had to load the current version of SQL Server and the client tools of choice. In today's post, I'll review my latest experience with trying to make the newly released Microsoft BI products work with a Windows 7 operating system.The entrance of Microsoft Office SharePoint Server 2007 into the BI stack complicated matters and I started using Virtual Server to establish a "suitable" environment. As part of the team that delivered a lot of education as part of the Yukon pre-launch activities (that would be SQL Server 2005 for the uninitiated), I was working with four - yes, four - virtual servers. That was a pretty brutal workload for a 2GB laptop, which worked if I was very, very careful. It could also be a finicky and unreliable configuration as I learned to my dismay at one TechEd session several years ago when I had to reboot a very carefully cached set of servers just minutes before my session started. Although it worked, it came back to life very, very slowly much to the displeasure of the audience. They couldn't possibly have been less pleased than me.At that moment, I resolved to get the beefiest environment I could afford and consolidate to a single virtual server. Enter the 4GB 64-bit laptop to preserve my sanity and my livelihood. Likewise, for SQL Server 2008, I managed to keep everything within a single virtual server and I could function reasonably well with this approach.Now we have SQL Server 2008 R2 plus Office SharePoint Server 2010. That means a 64-bit operating system. Period. That means no more Virtual Server. That means I must use Hyper-V or another alternative. I've heard alternatives exist, but my few dabbles in this area did not yield positive results. It might have been just me having issues rather than any failure of those technologies to adequately support the requirements.My first run at working with the new BI stack configuration was to set up a 64-bit 4GB laptop with a dual-boot to run Windows Server 2008 R2 with Hyper-V. However, I was generally not happy with running Windows Server 2008 R2 on my laptop. For one, I couldn't put it into sleep mode, which is helpful if I want to prepare for a presentation beforehand and then walk to the podium without the need to hold my laptop in its open state along the way (my strategy at the TechEd session long, long ago). Secondly, it was finicky with projectors. I had issues from time to time and while I always eventually got it to work, I didn't appreciate those nerve-wracking moments wondering whether this would be the time that it wouldn't work.Somewhere along the way, I learned that it was possible to load SharePoint 2010 in a Windows 7 which piqued my interest. I had just acquired a new laptop running Windows 7 64-bit, and thought surely running the BI stack natively on my laptop must be better than running Hyper-V. (I have not tried booting to Hyper-V VHD yet, but that's on my list of things to try so the jury of one is still out on this approach.) Recently, I had to build up a server with the RTM versions of SQL Server 2008 R2 and Sharepoint Server 2010 and decided to follow suit on my Windows 7 Ultimate 64-bit laptop. The process is slightly different, but I'm happy to report that it IS possible, although I had some fits and starts along the way.DISCLAIMER: These products are NOT intended to be run in production mode on the Windows 7 operating system. The configuration described in this post is strictly for development or learning purposes and not supported by Microsoft. If you have trouble, you will NOT get help from them. I might be able to help, but I provide no guarantees of my ability or availablity to help. I won't provide the step-by-step instructions in this post as there are other resources that provide these details, but I will provide an overview of my approach, point you to the relevant resources, describe some of the problems I encountered, and explain how I addressed those problems to achieve my desired goal.Because my goal was not simply to set up SharePoint Server 2010 on my laptop, but specifically PowerPivot for SharePoint, I started out by referring to the installation instructions at the PowerPiovt-Info site, but mainly to confirm that I was performing steps in the proper sequence. I didn't perform the steps in Part 1 because those steps are applicable only to a server operating system which I am not running on my laptop. Then, the instructions in Part 2, won't work exactly as written for the same reason. Instead, I followed the instructions on MSDN, Setting Up the Development Environment for SharePoint 2010 on Windows Vista, Windows 7, and Windows Server 2008. In general, I found the following differences in installation steps from the steps at PowerPivot-Info:You must copy the SharePoint installation media to the local drive so that you can edit the config.xml to allow installation on a Windows client.You also have to manually install the prerequisites. The instructions provides links to each item that you must manually install and provides a command-line instruction to execute which enables required Windows features.I will digress for a moment to save you some grief in the sequence of steps to perform. I discovered later that a missing step in the MSDN instructions is to install the November CTP Reporting Services add-in for SharePoint. When I went to test my SharePoint site (I believe I tested after I had a successful PowerPivot installation), I ran into the following error: Could not load file or assembly 'RSSharePointSoapProxy, Version=10.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified. I was rather surprised that Reporting Services was required. Then I found an article by Alan le Marquand, Working Together: SQL Server 2008 R2 Reporting Services Integration in SharePoint 2010,that instructed readers to install the November add-in. My first reaction was, "Really?!?" But I confirmed it in another TechNet article on hardware and software requirements for SharePoint Server 2010. It doesn't refer explicitly to the November CTP but following the link took me there. (Interestingly, I retested today and there's no longer any reference to the November CTP. Here's the link to download the latest and greatest Reporting Services Add-in for SharePoint Technologies 2010.) You don't need to download the add-in anymore if you're doing a regular server-based installation of SharePoint because it installs as part of the prerequisites automatically.When it was time to start the installation of SharePoint, I deviated from the MSDN instructions and from the PowerPivot-Info instructions:On the Choose the installation you want page of the installation wizard, I chose Server Farm.On the Server Type page, I chose Complete.At the end of the installation, I did not run the configuration wizard.Returning to the PowerPivot-Info instructions, I tried to follow the instructions in Part 3 which describe installing SQL Server 2008 R2 with the PowerPivot option. These instructions tell you to choose the New Server option on the Setup Role page where you add PowerPivot for SharePoint. However, I ran into problems with this approach and got installation errors at the end.It wasn't until much later as I was investigating an error that I encountered Dave Wickert's post that installing PowerPivot for SharePoint on Windows 7 is unsupported. Uh oh. But he did want to hear about it if anyone succeeded, so I decided to take the plunge. Perseverance paid off, and I can happily inform Dave that it does work so far. I haven't tested absolutely everything with PowerPivot for SharePoint but have successfully deployed a workbook and viewed the PowerPivot Management Dashboard. I have not yet tested the data refresh feature, but I have installed. Continue reading to see how I accomplished my objective.I unintalled SQL Server 2008 R2 and started again. I had different problems which I don't recollect now. However, I uninstalled again and approached installation from a different angle and my next attempt succeeded. The downside of this approach is that you must do all of the things yourself that are done automatically when you install PowerPivot as a new server. Here are the steps that I followed:Install SQL Server 2008 R2 to get a database engine instance installed.Run the SharePoint configuration wizard to set up the SharePoint databases.In Central Administration, create a Web application using classic mode authentication as per a TechNet article on PowerPivot Authentication and Authorization.Then I followed the steps I found at How to: Install PowerPivot for SharePoint on an Existing SharePoint Server. Especially important to note - you must launch setup by using Run as administrator. I did not have to manually deploy the PowerPivot solution as the instructions specify, but it's good to know about this step because it tells you where to look in Central Administration to confirm a successful deployment.I did spot some incorrect steps in the instructions (at the time of this writing) in How To: Configure Stored Credentials for PowerPivot Data Refresh. Specifically, in the section entitled Step 1: Create a target application and set the credentials, both steps 10 and 12 are incorrect. They tell you to provide an actual Windows user name and password on the page where you are simply defining the prompts for your application in the Secure Store Service. To add the Windows user name and password that you want to associate with the application - after you have successfully created the target application - you select the target application and then click Set credentials in the ribbon.Lastly, I followed the instructions at How to: Install Office Data Connectivity Components on a PowerPivot server. However, I have yet to test this in my current environment.I did have several stops and starts throughout this process and edited those out to spare you from reading non-essential information. I believe the explanation I have provided here accurately reflect the steps I followed to produce a working configuration. If you follow these steps and get a different result, please let me know so that together we can work through the issue and correct these instructions. I'm sure there are many other folks in the Microsoft BI community that will appreciate the ability to set up the BI stack in a Windows 7 environment for development or learning purposes. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • ATG Live Webcast Event - EBS 12 OAF Rich UI Enhancements

    - by Bill Sawyer
    The E-Business Suite Applications Technology Group (ATG) participates in several conferences a year, including Oracle OpenWorld in San Francisco and OAUG/Collaborate.   We announce new releases, roadmaps, updates, and other news at these events.  These events are exciting, drawing thousands of attendees, but it's clear that only a fraction of our EBS users are able to participate. We touch upon many of the same announcements here on this blog, but a blog article is necessarily different than an hour-long conference session.  We're very interested in offering more in-depth technical content and the chance to interact directly with senior ATG Development staff.  New ATG Live Webcast series -- free of charge As part of that initiative, I'm very pleased to announce that we're launching a new series of free ATG Live Webcasts jointly with Oracle University.  Our goal is to provide solid, authoritative coverage of some of the latest ATG technologies, broadcasting live from our development labs to you. Our first event is titled: The Latest E-Business Suite R12.x OA Framework Rich User Interface Enhancements This live one-hour webcast will offer a comprehensive review of the latest user interface enhancements and updates to OA Framework in EBS 12. Developers will get a detailed look at new features designed to enhance usability, offer more capabilities for personalization and extensions, and support the development and use of dashboards and web services. Topics will include new rich user interface (UI) capabilities such as: 

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  • How do I create statistics to make ‘small’ objects appear ‘large’ to the Optmizer?

    - by Maria Colgan
    I recently spoke with a customer who has a development environment that is a tiny fraction of the size of their production environment. His team has been tasked with identifying problem SQL statements in this development environment before new code is released into production. The problem is the objects in the development environment are so small, the execution plans selected in the development environment rarely reflects what actually happens in production. To ensure the development environment accurately reflects production, in the eyes of the Optimizer, the statistics used in the development environment must be the same as the statistics used in production. This can be achieved by exporting the statistics from production and import them into the development environment. Even though the underlying objects are a fraction of the size of production, the Optimizer will see them as the same size and treat them the same way as it would in production. Below are the necessary steps to achieve this in their environment. I am using the SH sample schema as the application schema who's statistics we want to move from production to development. Step 1. Create a staging table, in the production environment, where the statistics can be stored Step 2. Export the statistics for the application schema, from the data dictionary in production, into the staging table Step 3. Create an Oracle directory on the production system where the export of the staging table will reside and grant the SH user the necessary privileges on it. Step 4. Export the staging table from production using data pump export Step 5. Copy the dump file containing the stating table from production to development Step 6. Create an Oracle directory on the development system where the export of the staging table resides and grant the SH user the necessary privileges on it.  Step 7. Import the staging table into the development environment using data pump import Step 8. Import the statistics from the staging table into the dictionary in the development environment. You can get a copy of the script I used to generate this post here. +Maria Colgan

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  • Catch up with ‘In Touch’ on-demand

    - by rituchhibber
    We had another fantastic live broadcast of the ‘In Touch’ PartnerCast last week which covered a range of topics, updates and answered your questions live on air. The cast started with host David Callaghan, Senior Vice President EMEA Alliances and Channels, updating us on the Rebate programme and focussed on the benefits this system offers. We were then introduced to Will O’Brien, VP Alliances & Channels, UK & Ireland, and Markus Reischl, Senior Director and Sales Leader EMEA Strategic Alliances who discussed the headlines from Oracle OpenWorld from their point of view. Monia Bosetti sent in a video report discussing LMS and how this affects SI’s, which sparked studio conversation betweeen the guests and got you talking at your desks too! David also had the chance to talk with Platinmun Partner Uptime Technology, who shared their best practice and exmaples of working with Oracle to achieve great results. The studio team ended the cast answering your questions live, which had some interesting results! Like the sound of this cast? You can watch on-demand here: Make sure you keep up to date with the ‘In Touch’ series by visiting the website here.

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  • Ügyfelek elégedettsége

    - by Lajos Sárecz
    Tegnap az indexen olvastam egy érdekes cikket arról, hogy ma már idehaza is egyre tudatosabban viselkednek a fogyasztók az IFUA Horváth & Partners felmérése szerint. Például bankok esetében ha jobb ajánlat van a konkurenciánál, akkor máris átviszik a pénzüket. Fentirol egybol beugrott, hogy az Oracle Real User Experience Insight (RUEI) termékünk esetében készült Gartner és ResponseTek közös felmérés is hasonló megfigyelésre épít, csak épp az online, webes rendszerek esetében. Így például ha maradunk a banki példánál, akkor mondjuk egy netbank rendszer elégedetlen felhasználóit is könnyen elveszíthetjük. A felmérés alapján az összes ügyfél kb. 10%-át veszíthetjük el, ami az összes problémát tapasztaló felhasználónak közel a fele! Ezidáig mindig óvatosan kezeltem a fenti ábrát, hiszen nem voltam biztos abban a magyar vásárlók is kelloen tudatosak. Az IFUA felmérése alapján azonban bátrabban állíthatom, hogy a ResponseTek felmérés nagyságrendileg hasonló eredményt hozna Magyarországon is. Így érdemes lehet megfontolni bármely olyan cégnek a valós végfelhasználók hatékony monitorozását, amely forgalmának és bevételeinek jelentos részét webes felületen realizálja. Az Oracle RUEI terméke mindezt úgy teszi, hogy a hálózati protokollt elemzi. Ezáltal rendkívül gyorsan bevezetheto, nem igényel beavatkozást a már muködo alkalmazásokba és a valós felhasználói aktivitást teljes mértékben képes monitorozni. Igény esetén magam is szívesen segítek a szoftver kipróbálásában, saját környezetben történo tesztelésében.

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  • Java Spotlight Episode 99: Daniel Blaukopf on JavaFX for Embedded Systems

    - by Roger Brinkley
    Interview with  Daniel Blaukopf on JavaFX for Embedded Systems Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Top 5 Reasons to go to JavaOne 5. Chance to see the future of Java Technical Keynotes and sessions The pavillion The new Embedded@JavaOne conference 4. The meetings outside the scope of the conference Top 10 Reasons to Attend the Oracle Appreciation Event GlassFish Community Event at JavaOne 2012 Sundays User Group Forum 3. It’s like drinking from firehose Less keynotes more sessions - 20% more 60% of the talks are external to HOLs Tutorials OracleJava University classes on Sunday - Top Five Reasons You Should Attend Java University at JavaOne 2. Students are free 1. It’s not what you see it’s who you will meet Events Sep 10-15, IMTS 2012 Conference,  Chicago Sep 12,  The Coming M2M Revolution: Critical Issues for End-to-End Software and Systems Development,  Webinar Sep 30-Oct 4, JavaONE, San Francisco Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewDaniel Blaukopf is the Embedded Java Client Architect at Oracle, working on JavaFX. Daniel's focus in his 14 years in the Java organization has been mobile and embedded devices, including working with device manufacturers to port and tune all levels of the Java stack to their hardware and software environments. Daniel's particular interests are: graphics, performance optimization and functional programming.

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  • Secure Government Series Part 3

    - by Naresh Persaud
    Secure Government Training SeriesSafeguarding Government CyberspaceClick here, to register for the live webcast. Cybersecurity threats represent one of the most serious national security, public safety, and economic challenges. While technologies empower government to lead and innovate, they also enable those who seek to disrupt and destroy progress. Cloud computing, mobile devices and social networks help government reduce costs and streamline service delivery, but also introduce heightened security vulnerabilities. How can government organizations keep pace with heightened service delivery demands and advancements in technology without compromising security? Join us November 28th for a webcast as part of the “Secure Government Training Series” to learn about a security portfolio that helps organizations mitigate cyber attacks by providing Full-spectrum cybersecurity capabilities that harden the data tier, lock down sensitive information, and provide access controls and visibility for frequently targeted systems.Gain insights to an integrated security framework and overall strategy for preventing attacks that will help your organization: Deploy resilient IT infrastructure Catalog and classify sensitive and mission-critical data Secure the enterprise data tier and lock down trusted insider privileges at all levels Automate and centralize enterprise auditing Enable automated alerting and situational awareness of security threats and incidents For more information, access the Secure Government Resource Center or to speak with an Oracle representative, please call1.800.ORACLE1. LIVE Webcast Safeguarding Government Cyberspace Date: Wednesday, November 28th, 2012 Time: 2:00 p.m. ET Visit the Secure Government Resource CenterClick here for information on enterprise security solutions that help government safeguard information, resources and networks. ACCESS NOW Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices | Privacy Statement

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  • Additional options in MDL

    - by Jane Zhang
        The Metadata Loader(MDL) enables you to populate a new repository as well as transfer, update, or restore a backup of existing repository metadata. It consists of two utilities: metadata export and metadata import. The export utility extracts metadata objects from a repository and writes the information into a file. The import utility reads the metadata information from an exported file and inserts the metadata objects into a repository.      While the Design Client provides an intuitive UI that helps you perform the most commonly used export and import tasks, OMBPlus scripting enables you to specify some additional options, and manage a control file that allows you to perform more specialized export and import tasks. Is it possible to utilize these options in MDL from Design Client? This article will tell you how to achieve it.      A property file named mdl.properties is used to configure the additional options. It stores options in name/value pairs. This file can be created and placed under the directory <owb installation path>/owb/bin/admin/. Below we will introduce the options that can be specified in the mdl.properties file. 1. DEFAULTDIRECTORY     When we open a Metadata Export/Import dialog in Design Client, a default directory is provided for MDL file and log file. For MDL Export, the default directory is <owb installation path>/owb/bin/. As for MDL Import, the default directory is <owb installation path>/owb/mdl/. It may not be the one you would want to use as a default. You can specify the option DEFAULTDIRECTORY in the mdl.properties file to set your own default directory for MDL Export/Import, for example, DEFAULTDIRECOTRY=/tmp/     In this example, the default directory is set to /tmp/. Be sure the value ends with a file separator since it represents a directory. In Windows, the file separator is “\”. In linux, the file separator is “/”. 2. MDLTRACEFILE     Sometimes we would like to trace the whole process of MDL Export/Import, and get detailed information about operations to help developers or supports troubleshooting. To turn on MDL trace, set the option MDLTRACEFILE in the mdl.properties file. MDLTRACEFILE=/tmp/mdl.trc    The right side of the equals sign is to specify the name of the file for MDL trace information to be written. If no path is specified, the file will be placed under directory <owb installation path>/owb/bin/admin/. However, the trace file may be large if the MDL file contains a large number of metadata objects, so please use this option sparingly. 3. CONTROLFILE       We can use a control file to specify how objects are imported or exported. We can set an option called CONTROLFILE in the mdl.properties file, so the control file can also be utilized in Design Client, for example, CONTROLFILE=/tmp/mdl_control_file.ctl     The control file stores options in name/value pairs. When using control file, be sure the file exists, otherwise an exception java.lang.Exception: CNV0002-0031(ERROR): Cannot find specified file will be thrown out during MDL Export/Import.      Next we will introduce some options specified in control file. ZIPFILEFORMAT     By default, MDL exports objects into a zip format file. This zip file has an .mdl extension and contains two files. For example, you export the repository metadata into a file called projects.mdl. When you unzip this MDL file, you obtain two files. The file projects.mdx contains the repository objects. The file mdlcatalog.xml contains internal information about the MDL XML file. Another choice is to combine these two files into one unzip text format file when doing MDL exporting.    In OMBPlus command related to MDL, there is an option called FILE_FORMAT which is used to specify the file format for the exported file. Its acceptable values are ZIP or TEXT. When the value TEXT is selected, the exported file is in text format, for example, OMBEXPORT MDL_FILE '/tmp/options_file_format_test.mdl' FILE_FORMAT TEXT FROM PROJECT 'MY_PROJECT'    How to achieve this via Design Client when doing an MDL exporting? Here we have another option called ZIPFILEFORMAT which has the same function as the FILE_FORMAT. The difference is the acceptable values for ZIPFILEFORMAT are Y or N. When the value is set to N, the exported file is in text format, otherwise it is in zip file format. LOGMESSAGELEVEL     Whenever you export or import repository metadata, MDL writes diagnostic and statistical information to a log file. Their are 3 types of status messages: Informational, Warning and Error. By default, the log file includes all types of message. Sometimes, user may only care about one type of messages, for example, they would like only error messages written to the log file. In order to achieve this, we can set an option called LOGMESSAGELEVEL in control file. The acceptable values for LOGMESSAGELEVEL are ALL, WARNING and ERROR. ALL: If the option LOGMESSAGELEVEL is set to ALL, all types of messages (Informational, Warning and Error) will be written into the log file. WARNING: If the option LOGMESSAGELEVEL is set to WARNING, only warning messages will be written into log file. ERROR: If the option LOGMESSAGELEVEL is set to ERROR, only error messages will be written into log file. UPDATEPROJECTATTRIBUTES, UPDATEMODULEATTRIBUTES      These two options are used to decide whether updating the attributes of projects/modules. The options work when projects/modules being imported already exist in repository and we use update metadata mode or replace metadata mode to do the MDL import. The acceptable values for these two options are Y or N. If the value is set to Y, the attributes of projects/modules will be updated, otherwise not.      Next, let’s give an example to see how these options take effect in MDL. 1. First of all, create the property file mdl.properties under the directory <owb installation path>/owb/bin/admin/. 2. Specify the options in the mdl.properties file, see the following screenshot. 3. Create the control file mdl_control_file.ctl under the directory /tmp/. Set the following options in control file. 4. Log into the OWB Design Client. 5. Create an Oracle module named ORA_MOD_1 under the project MY_PROJECT, then export the project MY_PROJECT into file my_project.mdl. 6. Check the trace file mdl.trc under the directory /tmp/. In this file, we can see very detail information for the above export task. 7. Check the exported MDL file. The file my_project.mdl is in text format. Opening the file, you can see the content of the file directly. It concats the file my_project.mdx and mdlcatalog.xml. 8. Modify the project MY_PROJECT and Oracle module ORA_MOD_1, add descriptions for them separately. Delete the location created in step 5. 9. Import the MDL file my_project.mdl. From the Metadata Import dialog, we can see the default directory for MDL file and log file has been changed to /tmp/. Here we use update metadata mode, match by names to do the importing. 10. After importing, check the description of the project MY_PROJECT, we can see the description is still there. But the description of the Oracle module ORA_MOD_1 has gone. That because we set the option UPDATEPROJECTATTRIBUTES to N, and set the option UPDATEMODULEATTRIBUTES to Y. 11. Check the log file, the log file only contains warning messages and the log message level is set to WARNING.      For more details about the 3 types of status messages, see Oracle® Warehouse Builder Installation and Administration Guide11g Release 2.

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  • Upgrading from 2005 to R2

    - by DavidWimbush
    We're about to take the plunge and upgrade our servers from SQL 2005 to SQL 2008 R2. Real world accounts of people upgrading to R2 are a bit hard to find so I thought it might be useful to blog what happens. (I don't count marketing 'case studies' that just say stuff like "The process was effortless and the upgrade will pay for itself by the end the week.") We're using the database engine, Analysis Services and Reporting Services so upgrading by a major version number was looking a bit daunting. I wasn't expecting much trouble on the engine side of things but, as most of the action in 2008 and R2 appears to have been on the Reporting and BI front, I expected to have quite a bit of work to do. But our testing so far has been one nice surprise after another: The 2005 backups restore cleanly onto R2. R2's BI Studio upgraded the Reporting and Analysis Services solutions without any issues. The cubes all deployed and processed just fine. R2 BI Studio interacts fine with TFS 2008 version control. I'll blog some more as things develop.  

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  • Amit Jasuja's Session at Gartner IAM with Ranjan Jain of Cisco

    - by Naresh Persaud
    If you did not get a chance to attend Amit Jasuja's session at Gartner IAM this week in Las Vegas, here is a summary of the session and a copy of the slides. The agenda featured an introduction by Ray Wagner, Managing VP at Gartner, followed by Amit discussing the trends in Identity and Access Management shaping Oracle's strategy. Today we are seeing the largest re-architecture in a decade. Every business from manufacturing to retail is transforming the way they do business. Manufacturing companies are becoming manufacturing services companies. Retail organizations are embracing social retail. Healthcare is being delivered on-line around the clock. Identity Management is at the center of the transformation. Whether you are Toyota embracing a social network for cars or launching the next Iphone, the Identity of the user provides context to enable the interaction and secure the experience. All of these require greater attention to the context of the user and externalizing applications for customers and employees.  Ranjan discussed how Cisco is transforming  by integrating 1800 applications to a single access management framework and consolidating 3M users across 4 data centers to support internal and external processes. David Lee demonstrated how to use Oracle Access Manager 11g R2 on a mobile application to sign-on across multiple applications while connecting mobile applications to a single access control policy.

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