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• BIP Enterprise Patches

  - by Tim Dexter

  Got some input from the support team yesterday BIP patching. I dont have any control over the patches but have a voice to get information out there. Just to clarify for you all, the recent 'rollup' patch, 9546699 that I blogged a while back supersedes all other patches for the standalone release. If you have an issue and log an SR, please ensure you have applied 9546699 and re-checked the issue. There are so many fixes and enhancements in that patch that your issue may be fixed or addressed. If you are a new customer and download the latest release, 10.1.3.4.1 from oracle.com. Please get onto the support site and get 9546699 applied straight away. For more information check out Pieter's Note on BIP patching - 797057.1

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• The Work Order Printing Challenge

  - by celine.beck

  One of the biggest concerns we've heard from maintenance practitioners is the ability to print and batch print work order details along with its accompanying attachments. Indeed, maintenance workers traditionally rely on work order packets to complete their job. A standard work order packet can include a variety of information like equipment documentation, operating instructions, checklists, end-of-task feedback forms and the likes. Now, the problem is that most Asset Lifecycle Management applications do not provide a simple and efficient solution for process printing with document attachments. Work order forms can be easily printed but attachments are usually left out of the printing process. This sounds like a minor problem, but when you are processing high volume of work orders on a regular basis, this inconvenience can result in important inefficiencies. In order to print work order and its related attachments, maintenance personnel need to print the work order details and then go back to the work order and open each individual attachment using the proper authoring application to view and print each document. The printed output is collated into a work order packet. The AutoVue Document Print Service products that were just released in April 2010 aim at helping organizations address the work order printing challenge. Customers and partners can leverage the AutoVue Document Print Services to build a complete printing solution that complements their existing print server solution with AutoVue's document- and platform-agnostic document print services. The idea is to leverage AutoVue's printing services to invoke printing either programmatically or manually directly from within the work order management application, and efficiently process the printing of complete work order packets, including all types of attachments, from office files to more advanced engineering documents like 2D CAD drawings. Oracle partners like MIPRO Consulting, specialists in PeopleSoft implementations, have already expressed interest in the AutoVue Document Print Service products for their ability to offer print services to the PeopleSoft ALM suite, so that customers are able to print packages of documents for maintenance personnel. For more information on the subject, please consult MIPRO Consulting's article entitled Unsung Value: Primavera and AutoVue Integration into PeopleSoft posted on their blog. The blog post entitled Introducing AutoVue Document Print Service provides additional information on how the solution works. We would also love to hear what your thoughts are on the topic, so please do not hesitate to post your comments/feedback on our blog. Related Articles: Introducing AutoVue Document Print Service Print Any Document Type with AutoVue Document Print Services

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• UNHCR and Stanyslas Matayo Receive Duke's Choice Award 2012

  - by Geertjan

  This year, NetBeans Platform applications winning Duke's Choice Awards were not only AgroSense, by Ordina in the Netherlands, and the air command and control system by NATO... but also Level One, the UNHCR registration and emergency management system. Unfortunately, Stanyslas Matayo, the architect and lead engineer of Level One, was unable to be at JavaOne to receive his award. It would have been really cool to meet him in person, of course, and he would have joined the NetBeans Party and NetBeans Day, as well as the NetBeans Platform panel discussions that happened at various stages throughout JavaOne. Instead, he received his award at Oracle Day 2012 Nairobi, some days ago, where he presented Level One and received the Duke's Choice Award: Level One is the UNHCR (UN refugee agency) application for capturing information on the first level details of refugees in an emergency context. In its recently released initial version, the application was used in Niger to register information about families in emergency contexts. Read more about it here and see the screenshot below. Congratulations, Stanyslas, and the rest of the development team working on this interesting and important project!

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• Take Steps to Mitigate the Threat of Insiders

  - by Troy Kitch

  Register now for our upcoming Feb 23 Webcast The Insider Threat, Understand and Mitigate Your Risks. Insiders, by virtue of legitimate access to their organizations' information and IT infrastructure, pose a significant risk to employers. Employees, motivated by financial problems, greed, revenge, the desire to obtain a business advantage, or the wish to impress a new employer, have stolen confidential data, proprietary information, or intellectual property from their employers. Since this data typically resides in databases, organizations need to consider a database security defense in depth approach that takes into account preventive and detective controls to protect their data against abuse by insiders. Register now and learn about: Actual cases of insider cyber crimes Three primary types of insider cyber crimes: IT sabotage, theft of intellectual property (e.g. trade secrets), and employee fraud Lack of controls around data that allow these crimes to be successful Solutions to help secure data and database infrastructure

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• JavaOne 2012 Call for Papers

  - by Tori Wieldt

  JavaOne 2012 is happening Sept. 30-Oct 4 in San Francisco. The Call For Papers for this conference is now open. Java Evangelist Arun Gupta, who was on one of the selection committees and will be again this year, provided some great tips for submission (and a peek into the submission process): JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list. Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects. Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details." :-) The tracks this year are: Core Java Platform Development Tools and Techniques Emerging Langauges on the JVM Enterprise Services Architectures and the Cloud Java EE Web Profile and Platform Technologies Java ME, Java Card, Embedded, and Devices Java FX and Rich User Experiences IMPORTANT: Submit your proposal as soon as possible, the the Call for Papers closes April 9th, a mere three weeks away!  Follow these channels to get the latest news about #JavaOne 2012. 

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• Impact of Truncate or Drop Table When Flashback Database is Enabled

  - by alejandro.vargas

  Recently I was working on a VLDB on the implementation of a disaster recovery environment configured with data guard physical standby and fast start failover. One of the questions that come up was about the overhead of truncating and dropping tables. There are daily jobs on the database that truncate extremely large partitions, and as note 565535.1 explains, we knew there is an overhead for these operations. But the information on the note was not clear enough, we the additional information I've got from Senior Oracle colleagues I did compile this document "Impact of Truncate or Drop Table When Flashback Database is Enabled" that further explain the case

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• Cool Enhancements Everyone Can Enjoy

  - by Ruth

  With Release 17, we have a few visual and functional enhancements that make using CRM On Demand that much better for us all. I'll mention a few here, but to get the full outline of these upgrades, I recommend taking 10 minutes to view the Release 17 Usability Transfer of Information course. First and foremost, I find the ability to customize your theme (or skin) pretty cool, but I've said that before. Take a look at the Selecting Your Theme and the Themes - Create Your CRM Style blog articles for more information. My next favorite is the resizeable user interface (UI). CRM On Demand will dynamically fit the device and screen resolution you're using, which includes the resizing of fields, field editors and pop-ups. If you have a wide screen like me, you should appreciate that one very much. To make it easier to see that resized UI, the detail pages got a little face lift. New horizontal lines and other subtle changes make those pages easier to read. Also, those things you need to know, like error messages and inline help are highlighted with a little icon to show the message type. You may not think every change to the detail pages are particularly exciting, but I'm sure you'll enjoy the new Head Up Display, which saves you scrolling time by adding links to related information sections. I like that the head up display travels with me as I move up and down the page...it's like a little friend that takes me where I want to go as fast as possible. You may also really like the fact that the copy record feature is now available for all record types from both detail pages and lists. Your company administrator can choose which fields get copied, so you can maximize your efficiency when creating new records. Lists also got a face lift. Alternating colors in rows make it easier to see your data. Also, the Favorite Lists icon is now on the list itself, so you can save your most useful lists with one click. If you've ever tried to create a new list with 10 columns or more, you'll be happy to hear that the maximum number of columns in a list has increased from 9 to 20. This is great news, but doesn't mean you should include the kitchen sink in your list...excess columns can slow list performance. So choose your columns wisely. Again, these are just a few of my favorite things. Let us know what you think about the new usability features. What are your favorite things?

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• SOA Suite 11g Dynamic Payload Testing with soapUI Free Edition

  - by Greg Mally

  Overview Many web service developers use soapUI for various tests like: smoke test, unit test, and load testing because you can get a free edition that is fairly robust. However, if you need to venture into more complex testing that requires a dynamic payload, then the free edition doesn't necessarily make it easy. This feature does exist in soapUI, but for obvious reasons it is in the Pro version. In this blog I will show you how to use soapUI free edition for dynamic payloads in a simplified example. Hopefully this will open the doors for you to expand into more complex scenarios. The following assumes that you have a working knowledge of soapUI and will not go into concepts like setting up a project etc. For the basics, please review the documentation for soapUI: http://www.soapui.org/Getting-Started/. Additionally, we will be using asynchronous web services and you can review the setup for this in my blog: SOA Suite 11g Asynchronous Testing with soapUI. Features in soapUI Free Edition Relating to this Topic The soapUI test tool provides a very feature rich environment that can do many things provided you are willing to go beyond point and click. For this example, we will be leveraging just a couple features for our dynamic payload example: Test Case Properties Scripting with Groovy Basically, we will be using a property as a global variable and we will manipulate that property using a Groovy script. Setting Up Our Property Properties are available throughout soapUI and here is a snippet from the soapUI website defining the locations: Projects : for handling Project scope values, for example a subscription ID TestSuite : for handling TestSuite scoped values, can be seen as "arguments" to a TestSuite TestCases : for handling TestCase scoped values, can be seen as "arguments" to a TestCase Properties TestStep : for providing local values/state within a TestCase Local TestStep properties : several TestStep types maintain their own list of properties specific to their functionality : DataSource, DataSink, Run TestCase MockServices : for handling MockService scoped values/arguments MockResponses : for handling MockResponse scoped values Global Properties : for handling Global properties, optionally from an external source For our example, we will be defining a custom property in a TestCase called SimpleAsyncPayload. The property can be created in either the Custom Properties tab located at the bottom of the Navigator panel when the TestCase is selected in the Navigator or the Properties label in the TestCase editor: Navigator Panel TestCase Editor You will notice that I set a value of “0” for the custom property. For this simplified example, we will need to retrieve that value and manipulate it prior to making the web service request invocation. In order to accomplish this, we will need to get Groovy ;) Let's Get Groovy We will now add a new Groovy Script step to the TestCase called Manipulate Payload: TestCase Editor > Append Step > Groovy Script Once we have added the Groovy Script step to our TestCase, we can open the Groovy Script editor to add the code to: Get the current value of the property we created called SimpleAsyncPayload. Convert the value of the property to an integer. Increment the value. Store the incremented value back into the TestCase property called SimpleAsyncPayload. The script should look something like the following: Groovy Script Editor – Manipulate Payload At this point we can test the script to see if it is working by simply running the TestCase (left-click on the green triangle in the upper left-hand corner of the TestCase editor). To verify if it ran correctly, we can look at the value of the SimpleAsyncPayload property which should now be 1: TestCase Editor – Run Results All that is left to complete the TestCase is to append another step of type Test Request. The information required to append the request is a name and an operation to invoke. In this example we will use the default name and select the SimpleAsyncBPELProcessBingd -> process as the operation (any other information being requested, simply use the defaults unless you are calling an asynchronous operation then do not add any assertions). We are now in familiar ground with the Test Request editor. Depending upon the type of operation you are invoking (synchronous or asynchronous), please update the request with the necessary information (e.g., callback information for asynchronous operations). We will now tweak the Test Request payload to retrieve the value of the SimpleAsyncPayload property. The soapUI editor makes this very simple: right-click in the payload and navigate to the property (e.g., right-click > Get Data.. > TestCase: [Groovy TestCase] > Property [SimpleAsyncPayload]): Test Request Editor – Insert Property Value Your payload should now look something like the following: Test Request Editor – Inserted Property Value Just like before, we are now ready to run the TestCase. If everything goes as expected we should see a response like the following: Message Viewer – Results of TestCase Run We are now setup to be able to run a stress test where the payload will change for each request. This simple example can be expanded to include multiple payload values, complex calculations in the scripts, or whatever can be done via the soapUI scripting. Hopefully you have found this useful and happy testing to you :)

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• WebCenter Content shared folders for clustering

  - by Kyle Hatlestad

  When configuring a WebCenter Content (WCC) cluster, one of the things which makes it unique from some other WebLogic Server applications is its requirement for a shared file system.  This is actually not any different then 10g and previous versions of UCM when it ran directly on a JVM.  And while it is simple enough to say it needs a shared file system, there are some crucial details in how those directories are configured. And if they aren't followed, you may result in some unwanted behavior. This blog post will go into the details on how exactly the file systems should be split and what options are required. Beyond documents being stored on the file system and/or database and metadata being stored in the database along with other structured data, there is other information being read and written to on the file system.  Information such as user profile preferences, workflow item state information, metadata profiles, and other details are stored in files.  In addition, for certain processes within WCC, each of the nodes needs to know what the other nodes are doing so they don’t step on each other.  WCC keeps track of this through the use of lock files on the file system.  Because of this, each node of the WCC must have access to the same file system just as they have access to the same database. WCC uses its own locking mechanism using files, so it also needs to have access to those files without file attribute caching and without locking being done by the client (node).  If one of the nodes accesses a certain status file and it happens to be cached, that node might attempt to run a process which another node is already working on.  Or if a particular file is locked by one of the node clients, this could interfere with access by another node.  Unfortunately, when disabling file attribute caching on the file share, this can impact performance.  So it is important to only disable caching and locking on the particular folders which require it.  When configuring WebCenter Content after deploying the domain, it asks for 3 different directories: Content Server Instance Folder, Native File Repository Location, and Weblayout Folder.  And starting in PS5, it now asks for the User Profile Folder. Even if you plan on storing the content in the database, you still need to establish a Native File (Vault) and Weblayout directories.  These will be used for handling temporary files, cached files, and files used to deliver the UI. For these directories, the only folder which needs to have the file attribute caching and locking disabled is the ‘Content Server Instance Folder’.  So when establishing this share through NFS or a clustered file system, be sure to specify those options. For instance, if creating the share through NFS, use the ‘noac’ and ‘nolock’ options for the mount options. For the other directories, caching and locking should be enabled to provide best performance to those locations.   These directory path configurations are contained within the <domain dir>\ucm\cs\bin\intradoc.cfg file: #Server System PropertiesIDC_Id=UCM_server1 #Server Directory Variables IdcHomeDir=/u01/fmw/Oracle_ECM1/ucm/idc/ FmwDomainConfigDir=/u01/fmw/user_projects/domains/base_domain/config/fmwconfig/ AppServerJavaHome=/u01/jdk/jdk1.6.0_22/jre/ AppServerJavaUse64Bit=true IntradocDir=/mnt/share_no_cache/base_domain/ucm/cs/ VaultDir=/mnt/share_with_cache/ucm/cs/vault/ WeblayoutDir=/mnt/share_with_cache/ucm/cs/weblayout/ #Server Classpath variables #Additional Variables #NOTE: UserProfilesDir is only available in PS5 – 11.1.1.6.0UserProfilesDir=/mnt/share_with_cache/ucm/cs/data/users/profiles/ In addition to these folder configurations, it’s also recommended to move node-specific folders to local disk to avoid unnecessary traffic to the shared directory.  So on each node, go to <domain dir>\ucm\cs\bin\intradoc.cfg and add these additional configuration entries: VaultTempDir=<domain dir>/ucm/<cs>/vault/~temp/ TraceDirectory=<domain dir>/servers/<UCM_serverN>/logs/EventDirectory=<domain dir>/servers/<UCM_serverN>/logs/event/ And of course, don’t forget the cluster-specific configuration values to add as well.  These can be added through Admin Server -> General Configuration -> Additional Configuration Variables or directly in the <IntradocDir>/config/config.cfg file: ArchiverDoLocks=true DisableSharedCacheChecking=true ServiceAllowRetry=true    (use only with Oracle RAC Database)PublishLockTimeout=300000  (time can vary depending on publishing time and number of nodes) For additional information and details on clustering configuration, I highly recommend reviewing document [1209496.1] on the support site.  In addition, there is a great step-by-step guide on setting up a WebCenter Content cluster [1359930.1].

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• Analyst's Corner - "Getting Ubiquitous"

  Embedded databases enable a wide array of information management capabilities.

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• Can't remove burg theme packages

  - by Lassi

  Today after trying to install and remove BURG and few themes I faced an issue. Now I can't install or remove anything. Here is the output (unfortunately partly in Finnish, I couldn't change language since it also seems to depend on package listings: lassi@lassi-ubuntu:~$ sudo apt-get autoremove Luetaan pakettiluetteloita... Valmis Muodostetaan riippuvuussuhteiden puu Luetaan tilatietoja... Valmis Seuraavat paketit POISTETAAN: burg-theme-fortune burg-theme-gnome burg-theme-picchio 0 päivitetty, 0 uutta asennusta, 3 poistettavaa ja 0 päivittämätöntä. 3 ei asennettu kokonaan tai poistettiin. Toiminnon jälkeen vapautuu 7 180 k t levytilaa. Haluatko jatkaa [K/e]? k (Luetaan tietokantaa... 166462 files and directories currently installed.) Poistetaan pakettia burg-theme-fortune... sudo: update-burg: command not found dpkg: virhe käsiteltäessä burg-theme-fortune (--remove): aliprosessi installed post-removal script palautti virhetilakoodin 1 Poistetaan pakettia burg-theme-gnome... sudo: update-burg: command not found dpkg: virhe käsiteltäessä burg-theme-gnome (--remove): aliprosessi installed post-removal script palautti virhetilakoodin 1 Poistetaan pakettia burg-theme-picchio... sudo: update-burg: command not found dpkg: virhe käsiteltäessä burg-theme-picchio (--remove): aliprosessi installed post-removal script palautti virhetilakoodin 1 Käsittelyssä tapahtui liian monta virhettä: burg-theme-fortune burg-theme-gnome burg-theme-picchio E: Sub-process /usr/bin/dpkg returned an error code (1) Basically what seems to happen is this: It creates the package lists, then tries to remove packet burg-theme-fortune. This fails as update-burg command was not found. Then dpkg reports an error while processing the packet. Same goes with all 3 packages. In the end it claims that there were too many errors, and packages stay installed. I also tried installing burg as it tries to run command update-burg, but appears that it tries to delete these packages always when I try to install or remove or do anything with apt. Any ideas how I could solve this issue? Edit: Here is the output of apt-get install burg (tried installing again to get English output) lassi@lassi-ubuntu:~$ LC_ALL=C sudo apt-get install burg [sudo] password for lassi: Reading package lists... Done Building dependency tree Reading state information... Done burg is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 3 not fully installed or removed. Need to get 0 B/6169 kB of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y (Reading database ... 167497 files and directories currently installed.) Preparing to replace burg-theme-fortune 0.5.0-1 (using .../burg-theme-fortune_0.5.0-1_all.deb) ... Unpacking replacement burg-theme-fortune ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: warning: subprocess old post-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error processing /var/cache/apt/archives/burg-theme-fortune_0.5.0-1_all.deb (--unpack): subprocess new post-removal script returned error exit status 1 Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error while cleaning up: subprocess new post-removal script returned error exit status 1 Preparing to replace burg-theme-gnome 0.5.0-1 (using .../burg-theme-gnome_0.5.0-1_all.deb) ... Unpacking replacement burg-theme-gnome ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: warning: subprocess old post-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error processing /var/cache/apt/archives/burg-theme-gnome_0.5.0-1_all.deb (--unpack): subprocess new post-removal script returned error exit status 1 Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error while cleaning up: subprocess new post-removal script returned error exit status 1 Preparing to replace burg-theme-picchio 0.5.0-1 (using .../burg-theme-picchio_0.5.0-1_all.deb) ... Unpacking replacement burg-theme-picchio ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: warning: subprocess old post-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error processing /var/cache/apt/archives/burg-theme-picchio_0.5.0-1_all.deb (--unpack): subprocess new post-removal script returned error exit status 1 Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error while cleaning up: subprocess new post-removal script returned error exit status 1 Errors were encountered while processing: /var/cache/apt/archives/burg-theme-fortune_0.5.0-1_all.deb /var/cache/apt/archives/burg-theme-gnome_0.5.0-1_all.deb /var/cache/apt/archives/burg-theme-picchio_0.5.0-1_all.deb E: Sub-process /usr/bin/dpkg returned an error code (1) lassi@lassi-ubuntu:~$

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• NRF Big Show 2011 -- Part 2

  - by David Dorf

  One of the things I love about attending NRF is visiting the smaller booths to see what new innovative ideas have sprung up. After all, by watching emerging technologies we can get a sense of how the retail experience might change. After NRF I'm hoping to write a post on what I found, if anything, so be sure to check back. At the Oracle Retail booth we'll be demonstrating some of the aspects of the changing retail experience. These demos use a mix of GA and experimental components. Here are some highlights: 1. Checkin We wrote a consumer iPhone app we call Store Gateway that lets consumers access information from the store. They'll start by doing a checkin when they arrive that will alert the store manager via another iPhone app we wrote called Mobile Manager. Additionally, we display a welcome messaging using Starmount's digital sign. 2. Receive Offers There are three interaction points where a store can easily make an offer to a consumer: checkin, product scans, and checkout. For this demo we're calling our Universal Offer Engine at checkin to determine the best offer for this particular consumer. This offer is then displayed on the consumer's phone as well as on the digital sign. 3. Scan Products To thwart consumers from scanning product barcodes, we used Store Inventory Management to print QRCodes on shelf label then provided access to a scanner in the Store Gateway iphone app. When the consumer scans the shelf label they are shown product information provided by the retailer. 4. Checkout While we don't have a NFC-enabled mobile phone, we have a NFC chip that can attach to a phone. We're using this to checkout using a reader provided by ViVOTech. Tap the phone on the reader, and the POS accesses the customer#, coupons, and payment information. This really speeds the checkout process. 5. Digital Receipt After the transaction is complete, a digital copy of the receipt is sent to Intuit's QuickReceipts where consumers to store all their digital receipts. There's even an iPhone app that provides easy access to the receipts. This covers about half of what what we'll be showing, so be sure to stop by. I'll also be talking about how mobile is impacting the retail experience at the Wednesday morning session NRF Mobile Retail Initiative: a Blueprint for Action. See you at the Big Show!

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• Defining Your Online Segmentation and Targeting Strategy

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A lot of times, companies will put online segmentation and targeting on the back burner because they don’t know where to start. Often, I’ve heard web managers say that their segments aren’t well understood yet, so they can’t really deliver personalized online experiences that are meaningful. This lack of complete understanding means that they don't really bother to try. But, I don’t think you necessarily need to have an elaborate segmentation and targeting strategy already in place to start delivering a more relevant online customer experience. Sometimes it helps to think of how segmentation and targeting might solve some of the challenges your sites visitors are currently experiencing on your web presence, rather than doing nothing and waiting until a fully baked segmentation strategy lands in your inbox.  For example, perhaps you have a broad and varied service offering that makes it difficult for site visitors to easily find the solutions that are most relevant for them.  How can segmentation and targeting help solve this problem?  Or maybe it’s like the airline I described in Monday’s post where the special deals featured on the home page are only relevant to site visitors from a couple of cities.  Couldn’t segmentation and targeting help them to highlight offers on their home page that are relevant to a larger share of their site visitors? Your early segmentation and targeting efforts do not need to be complicated.  There are simple ways to start delivering a more relevant online customer experience, even if you’re dealing with anonymous site visitors.  These include targeting content to site visitors based on: Referral: Deliver targeted content to your site visitors that is based on where they came from or the search term they used to find your site Behavior:  Deliver content to your site visitors that is related or similar to content they’ve clicked on already Location:  Deliver content your site visitors that is most relevant for their geographic location (this would solve that pesky airline home page problem described above) So as you can see, there really are some very simple ways in which you can start improving your online customer experience using very basic segmentation and targeting methods.  One thing to keep in mind as you start to define you segmentation and targeting strategy is that there are many different types of attributes or combinations of attributes upon which you can base your segmentation and targeting strategy.  In addition to referral, behavior and location, other attributes that you should consider are: Profile Information:  What profile information do you know about this customer already?  Perhaps they provided some information on their interests and preferences when they first registered with your site. Time:  What time is it and how does that impact what my site visitors are looking for or trying to do? Demographics: What are my site visitors’ ages, incomes or ethnicities? Which attributes you select to include in your segmentation strategy will depend on your unique business needs and objectives.  Attributes such as behavior or referral may not be the most important targeting criteria depending on your situation. For example, if you’re a newspaper you might know that certain visitors are sports fans based on their profile information.  You can create a segment for sports fans and target sports related content to that segment of your readership online.  Or perhaps, a reader is browsing stories that are related to politics; you can use that visitor’s behavior to assign him or her to a segment for those interested in politics. From there you can recommend more stories to that visitor based on their interest in politics. For an airline, the visitor’s location may be a more important attribute. By detecting the visitor’s location, you can assign them to an appropriate segment and then target special flights and offers to them based on their likely departure airport. As you can see, there are many practical ways that you can start improving the experience your customers receive on your web presence using fairly basic segmentation and targeting techniques. If you want to learn more about segmentation and targeting using Oracle’s web experience management solution, check out this helpful video that demonstrates these powerful capabilities in Oracle WebCenter Sites. ***** On Demand Webcast Featuring Brian Solis of Altimeter Group Trends such as the mobile web, social media, gamification and real-time are changing customer behavior and expectations. In this new environment, many businesses will struggle. Some will fall by the wayside, while others learn to adapt and thrive. Watch this on demand webcast with Altimeter Group digital analyst and author, Brian Solis, and discover what your organization needs to know about how to compete in the new era of Digital Darwinism. View now.

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• OPN SPECIALIZED Webcasts

  - by Claudia Costa

  OPN Specialized Webcast Series for Partners For the EMEA region the webcasts start at 11:00 CET/10:00GMT. Each training session will run for approximately one hour and include live Q&A. "How to become Specialized in the Applications products portfolio," 25th May 2010,11:00 CET/10:00GMT. Click here for more information& registration. "How to become an OPN Specialized Reseller of Oracle's Sun SPARC Servers, Storage, Software and Services," 1st June 2010,11:00 CET/10:00GMT. Click here for more information& registration.  

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• Five Best Practices for Going Mobile

  - by kellsey.ruppel

  76% of IT decision makers indicate mobile trends will have a high to extremely high impact on their organization. Has your organization gone mobile? Looking for some ideas on how to get started? John Brunswick shares his Best Practices for Going Mobile. Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables social networking, decision support, purchasing, content consumption, and location-based searching, extending experiences beyond what is available in traditional desktop computing.  Organizations rushing to ensure their brand's mobile availability may have taken a tactical approach to implementation, but strategically approaching mobile can enable greater returns on a similar investment and subsequent mobile projects. Here are some strategic considerations for delivering products, services, and information to mobile constituents.  Who, Why, and What? Ask yourself these key questions: who are you attempting to engage through the channel, and why are they engaging you through this channel? What experience will satisfy their needs? What outcome will support your core business? Will you be informing and/or transacting with this person?  Mobile Behavior. Mobile users generally engage for a very specific purpose. Ensure that access to information, services, and products is streamlined. Arriving on a mobile site through search only to be asked to search again frustrates users.  Mobile Is Broad. After establishing the audience and goal, review technology requirements to support them. Do you need a mobile Website, native mobile application, or both? Do you need to support multiple devices? Know the difference between native mobile and mobile Web.  Social Strategy. Users are more likely to trust reviews from peers than marketing information from a vendor. If you are selling products or services, be sure to make social integration part of your strategy.  Content Management. Consider a shared content platform strategy for Web and mobile projects. Fresh, consistent content is important for high-quality experiences. Read more from John Brunswick.We'll also be talking mobile strategies and how you can transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels in a webcast tomorrow. We hope you'll join us!

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• OBIEE 11g recommended patch sets

  - by THE

   Martin has busied himself to combine the recommended patch sets for OBIEE 11g into one single useful KM note.(This one contains the recommendations for 11.1.1.5 as well as those for 11.1.1.6) OBIEE 11g: Required and Recommended Patches and Patch Sets (Doc ID 1488475.1) So if you are looking for update/patch information for your OBIEE installation - this is most likely a useful stop. And as patching is an ongoing process you may want to bookmark this KM doc, as I am sure Martin will keep this current as new patches come out. Oh - and if you are looking for upgrade information from 11.1.1.5 to 11.1.1.6, KM Doc ID 1434253.1 might just be the thing you are looking for.

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• Public JCP EC Meeting on 12 November

  - by Heather VanCura

  The next JCP EC Meeting, and the last public EC Meeting of 2013, is scheduled for Tuesday, 12 November at 08:00 AM PST.  Agenda includes a discussion on invigorating your community participation in the JCP program. We hope you will join us, but if you cannot attend, the recording and materials will also be public on the JCP.org multimedia page. Meeting details below. Meeting information ------------------------------------------------------- Topic: Public EC Meeting Date: Tuesday, November 12, 2013 Time: 8:00 am, Pacific Standard Time (San Francisco, GMT-08:00) Meeting Number: 809 853 126 Meeting Password: 1234 ------------------------------------------------------- To start or join the online meeting ------------------------------------------------------- Go to https://jcp.webex.com/jcp/j.php?ED=239354237&UID=491098062&PW=NZjAyM2Q2YTVj&RT=MiM0 ------------------------------------------------------- Audio conference information ------------------------------------------------------- +1 (866) 682-4770 (US)   Conference code: 5731908   Security code: 1234 For global access numbers https://www.intercallonline.com/listNumbersByCode.action?confCode=5731908 Or +1 (408) 774-4073   

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• Bunny Inc. Season 2: Spice Up Your Applications

  - by kellsey.ruppel

  The quality and effectiveness of online services is strongly dependent on core business processes and applications. Nonetheless, user friendly composite applications are still a challenge for enterprises, especially if they are also requested to embed social technologies to empower customization and facilitate collaboration. You can operate like Hare Inc. and disappoint your customers, delivering inefficient services and wasting outside-in innovation opportunities, or you can operate like Bunny Inc., leveraging participatory services to improve connections between people, information and applications. And maybe you are ahead enough to adopt a public enterprise cloud to drive business through organic conversations and jump-start productivity with more-purposeful social networking and contextual enterprise collaboration. Don't miss this second episode of Social Bunnies Season 2 to learn how to increase the value of existing enterprise systems while augmenting employee productivity, business flexibility and organizational awareness. Still looking for more information on composite applications. We've got a ton of great resources for you to learn more!

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• JavaFX 2.2.3 Documentation

  - by joni g.

  JavaFX 2.2.3 and JDK 7u9 were released today. In addition to the release documentation, the following new information is provided: Learn about some of the "behind the scenes" work for an application, such as threads, events, and binding with the new learning trail on the landing page. Learn how to use cell editors with the List View component. The new example in the UI Controls tutorial shows how to build a list of names by selecting them from a combo box. Other documents were updated to reflect minor bug fixes. You can download JavaFX 2.2.3 from OTN. For all tutorials and API documentation, see http://docs.oracle.com/javafx. Other News: JavaFX Scene Builder 1.1 Developer Preview was released during the week of JavaOne and is available from OTN. This version contains support for the Linux and Mac OS X 10.8 platforms, and a preview of the new CSS Analyzer feature. See the release notes for more information.

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• Running Built-In Test Simulator with SOA Suite Healthcare 11g in PS4 and PS5

  - by Shub Lahiri, A-Team

  Background SOA Suite for Healthcare Integration pack comes with a pre-installed simulator that can be used as an external endpoint to generate inbound and outbound HL7 traffic on specified MLLP ports. This is a command-line utility that can be very handy when trying to build a complete end-to-end demo within a standalone, closed environment. The ant-based utility accepts the name of a configuration file as the command-line input argument. The format of this configuration file has changed between PS4 and PS5. In PS4, the configuration file was XML based and in PS5, it is name-value property based. The rest of this note highlights these differences and provides samples that can be used to run the first scenario from the product samples set. PS4 - Configuration File The sample configuration file for PS4 is shown below. The configuration file contains information about the following items: Directory for incoming and outgoing files for the host running SOA Suite Healthcare Polling Interval for the directory External Endpoint Logical Names External Endpoint Server Host Name and Ports Message throughput to be simulated for generating outbound messages Documents to be handled by different endpoints A copy of this file can be downloaded from here. PS5 - Configuration File The corresponding sample configuration file for PS5 is shown below. The configuration file contains similar information about the sample scenario but is not in XML format. It has name-value pairs specified in the form of a properties file. This sample file can be downloaded from here. Simulator Configuration Before running the simulator, the environment has to be set by defining the proper ANT_HOME and JAVA_HOME. The following extract is taken from a working sample shell script to set the environment: Also, as a part of setting the environment, template jndi.properties and logging.properties can be generated by using the following ant command: ant -f ant-b2bsimulator-util.xml b2bsimulator-prop Sample jndi.properties and logging.properties are shown below and can be modified, as needed. The jndi.properties contains information about connectivity to the local Weblogic Managed Server instance and the logging.properties file controls the amount of logging that can be generated from the running simulator process. Simulator Usage - Start and Stop The command syntax to launch the simulator via ant is the same in PS4 and PS5. Only the appropriate configuration file has to be supplied as the command-line argument, for example: ant -f ant-b2bsimulator-util.xml b2bsimulatorstart -Dargs="simulator1.hl7-config.xml" This will start the simulator and will keep running to provide an active external endpoint for SOA Healthcare Integration engine. To stop the simulator, a similar ant command can be used, for example: ant -f ant-b2bsimulator-util.xml b2bsimulatorstop

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• Analyst's Corner: "In Perfect Harmony"

  Data integration tools improve movement of information among systems.

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• JDK 7 In Action - Learn With Java Tutorials and Developer Guides

  - by sowmya

  At JavaOne 2012, Stuart Marks, Mike Duigou, and Joe Darcy gave a presentation about JDK 7 In Action. Learn more about using JDK 7 features with the help of Java Tutorials and JDK 7 Developer Guides. Links to relevant information are provided below. If you are considering moving to JDK 7 from a previous release, the JDK 7 Release Notes and JDK 7 Adoption Guide are great resources. Project Coin Features Improved Literals * Literals section in Primitive Datatypes topic. * Binary Literals * Underscores in Numeric Literals Strings In Switch * Strings In Switch Diamond * Type Inference for Generic Instance Creation * Type Inference and Instantiation of Generic Classes Multi-catch and Precise Throw * Catching Multiple Exception Types and Rethrowing Exceptions with Improved Type Checking * Catch Blocks Try-with-resources * The try-with-resources Statement NIO.2 File System API * File I/O for information on path, files, change notification, and more * Zip File System Provider * Zip File System Provider * Developing a Custom File System Provider Fork Join Framework * Fork/Join - Sowmya

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• The Minimalist's Approach to Content Governance

  - by Kellsey Ruppel

  This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick has some great advice when it comes to this topic, so expect to hear a lot from him this week! Originally posted by John Brunswick. Let's be honest - content governance is far from an exciting topic. BUT the potential of a very small intranet team creating and maintaining a platform that provides an organization with relevant, high value information, helping workers to get their jobs done with greater accuracy and in less time is exciting. It is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year.   What can be done to bridge this gap? Over the next few blog entries let's take a pragmatic, minimalistic view of a process that can help any team manage a wealth of unstructured information. Based on an earlier article that I wrote around Portal Governance, I am going to focus on using technology as much as possible to support the governance of content with minimal involvement from users. The only certainty about content production is that business users are not fans of maintaining content. Maintenance is overhead and is a long-term investment thats value will possibly not be realized under the current content creator's watch. To add context to how we will use technical tools in this process, each post will highlight one section of the content lifecycle process as outlined below Content Lifecycle Stages 1. Request - Understand the education, purpose, resource and success criteria for content 2. Create - Determine access and workflow for content 3. Manage - Understand ownership and review cycles 4. Retire - Act on thresholds established during the request stage Within each state we will also elaborate as to 1. Why - why would we entertain doing this? 2. How - the steps that are needed to make it happen 3. Impact - what is the net benefit or loss based on the process Over the course of this week, we will dive deep into the stages and the minimal amount of time, effort and process within each to make some meaningful gains in the improvement of user experience and productivity in their search for information. It might be a stretch to say that we can make content governance exciting, but hopefully it can end up being painless and paying dividends. And if you'd like to hear first hand from a customer that is managing their content lifecycle with Oracle WebCenter, be sure to join us on Wednesday for this webcast "ResCare Solves Content Lifecycle Challenges with Oracle WebCenter"!

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• Organic Business Networks -Don't Miss This Webcast!

  - by Michael Snow

  TUNE IN TODAY!! Oracle Social Business Thought Leaders Webcast Series Thursday, June 21st 10am PST  Organic Business Networks: Doing Business in a Hyper-Connected World Organic business networks connect people, data, content, and IT systems in a flexible, self-optimizing, self-healing, self-configuring and self-protecting system. Join us for this webcast and hear examples of how businesses today can effectively utilize the interconnectedness of emerging business information environments, adapt to changing conditions, and leverage assets effectively to thrive in a hyper-connected, globally competitive, information driven world. Listen as Featured Speaker, Michael Fauscette, GVP, Software Business Solutions, IDC, discusses: Emerging trends in social business that are driving transformative changes today The dynamic characteristics that make up social, collaborative, and connected enterprises Effective ways that technology combined with culture and process provide unique competitive advantage through new organic networked business models. Register now for the fifth Webcast in the Social Business Thought Leaders Series,“Organic Business Networks: Doing Business in a Hyper-Connected World.”

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• Java Embedded @ JavaOne Toolkit

  - by Tori Wieldt

  Java Embedded @ JavaOne provides business decision makers, technical leaders, and ecosystem partners information about Java Embedded technologies and new business opportunities.  From the enterprise business world to the consumer arena, smart meters, automated buildings, and context-aware medical devices can provide information that drive value for businesses and consumers. Java Embedded @ JavaOne will held Wednesday, Oct. 3th and Thursday, Oct. 4th in San Francisco at the Hotel Nikko (during JavaOne). If you have already registered, you can use the Java Embedded @ JavaOne Toolkit to let people know you are attending, to enhanced your blog, and to generate awareness, enthusiasm, and participation. There are banners and buttons, a list of High-Level Benefits of Attending Java Embbeded @ JavaOne, Sample E-Mail Copy, and more. There is also a Toolkit for Partners, Sponsors and Exhibitors. Check out the Java Embbed @ JavaOne Toolkits!

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