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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Authenticating your windows domain users in the cloud

  - by cibrax

  Moving to the cloud can represent a big challenge for many organizations when it comes to reusing existing infrastructure. For applications that drive existing business processes in the organization, reusing IT assets like active directory represent good part of that challenge. For example, a new web mobile application that sales representatives can use for interacting with an existing CRM system in the organization. In the case of Windows Azure, the Access Control Service (ACS) already provides some integration with ADFS through WS-Federation. That means any organization can create a new trust relationship between the STS running in the ACS and the STS running in ADFS. As the following image illustrates, the ADFS running in the organization should be somehow exposed out of network boundaries to talk to the ACS. This is usually accomplish through an ADFS proxy running in a DMZ. This is the official story for authenticating existing domain users with the ACS.  Getting an ADFS up and running in the organization, which talks to a proxy and also trust the ACS could represent a painful experience. It basically requires  advance knowledge of ADSF and exhaustive testing to get everything right.  However, if you want to get an infrastructure ready for authenticating your domain users in the cloud in a matter of minutes, you will probably want to take a look at the sample I wrote for talking to an existing Active Directory using a regular WCF service through the Service Bus Relay Binding. You can use the WCF ability for self hosting the authentication service within a any program running in the domain (a Windows service typically). The service will not require opening any port as it is opening an outbound connection to the cloud through the Relay Service. In addition, the service will be protected from being invoked by any unauthorized party with the ACS, which will act as a firewall between any client and the service. In that way, we can get a very safe solution up and running almost immediately. To make the solution even more convenient, I implemented an STS in the cloud that internally invokes the service running on premises for authenticating the users. Any existing web application in the cloud can just establish a trust relationship with this STS, and authenticate the users via WS-Federation passive profile with regular http calls, which makes this very attractive for web mobile for example. This is how the WCF service running on premises looks like, [ServiceBehavior(Namespace = "http://agilesight.com/active_directory/agent")] public class ProxyService : IAuthenticationService { IUserFinder userFinder; IUserAuthenticator userAuthenticator;   public ProxyService() : this(new UserFinder(), new UserAuthenticator()) { }   public ProxyService(IUserFinder userFinder, IUserAuthenticator userAuthenticator) { this.userFinder = userFinder; this.userAuthenticator = userAuthenticator; }   public AuthenticationResponse Authenticate(AuthenticationRequest request) { if (userAuthenticator.Authenticate(request.Username, request.Password)) { return new AuthenticationResponse { Result = true, Attributes = this.userFinder.GetAttributes(request.Username) }; }   return new AuthenticationResponse { Result = false }; } } Two external dependencies are used by this service for authenticating users (IUserAuthenticator) and for retrieving user attributes from the user’s directory (IUserFinder). The UserAuthenticator implementation is just a wrapper around the LogonUser Win Api. The UserFinder implementation relies on Directory Services in .NET for searching the user attributes in an existing directory service like Active Directory or the local user store. public UserAttribute[] GetAttributes(string username) { var attributes = new List<UserAttribute>();   var identity = UserPrincipal.FindByIdentity(new PrincipalContext(this.contextType, this.server, this.container), IdentityType.SamAccountName, username); if (identity != null) { var groups = identity.GetGroups(); foreach(var group in groups) { attributes.Add(new UserAttribute { Name = "Group", Value = group.Name }); } if(!string.IsNullOrEmpty(identity.DisplayName)) attributes.Add(new UserAttribute { Name = "DisplayName", Value = identity.DisplayName }); if(!string.IsNullOrEmpty(identity.EmailAddress)) attributes.Add(new UserAttribute { Name = "EmailAddress", Value = identity.EmailAddress }); }   return attributes.ToArray(); } As you can see, the code is simple and uses all the existing infrastructure in Azure to simplify a problem that looks very complex at first glance with ADFS. All the source code for this sample is available to download (or change) in this GitHub repository, https://github.com/AgileSight/ActiveDirectoryForCloud

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• October in Review

  - by Richard Bingham

  With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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• Business School graduate joins Oracle

  - by jessica.ebbelaar(at)oracle.com

  My name is Mathias, I work as an Applications Inside Sales Rep for the French market, and I’d like to give you a brief snapshot of my experience at Oracle. First things first, how did you hear about Oracle? Where have you seen the sharp and recognizable red logo? Was it in Charles de Gaulle Airport when your eyes crossed the 20-metre banner with a picture of a strange big machine in the middle? Was it through reading the Forbes 10 top IT companies worldwide ranking? Or is it because IT is your thing and you cannot but know one of the “big four”? Meeting with a Grenoble Alumnus My story is a little different. My plan was to work in sales, in the IT industry. I had heard about Oracle, but my opinion at the time was that this kind of multinational company was way out of reach for a young graduate, even with high enthusiasm and great excitement to be (finally) on the job market. So, I was really surprised when I had an interesting conversation with a top alumnus of my business school. We were at the Grenoble Ecole de Management graduation ceremony (our graduation!), and before the party got really started, I got to chat with her. She told me of the great experience she was getting by living and working in Dublin. She had already figured it all out: “you work with another 100 young people from 10 different nationalities across Europe, you can be based in Dublin, but then once you work really hard you can move to Malaga Spain or other BUs around the world, you can work with different lines of business and learn about new “techy” and business oriented products, move to the field in your home country or elsewhere, etc.” What, what, what? Moving around Europe, trained by the best sales coaches in the world, acquiring strong IT knowledge and getting on board with one of fastest-growing and most watched companies in the world? Well, I was in. The next day (OK, 3 days after, the time to recover), I sent her my CV, and 3 months later I started as a Business Development Consultant at Oracle in Dublin, representing the latest cloud based CRM across the French market. That was 15 months ago. Since then, I moved line of business twice, I’m always learning new things and working with different and senior stakeholders; I have attended hundreds of hours of sales and product training (priceless when you come from a business background); I passed the Dublin Institute of Technology Sales Certification through different trainings given onsite within Oracle; I’ve led projects based around social media and I’ve gotten involved within various sales deals going on my market. Despite all of these great things, two will remain in my spirit: the multiculturalism that I experience every day in the office, and the American style of management - more direct and open than what you can find in “regular French companies”. Sales Progression Board In May 2012, I passed what we call a ‘Sales Progression Board’ to be promoted to an Inside Sales position. I am now in charge of generating revenue through the sale of Oracle applications on my specific territory. Always keeping in my mind my personal ambition: going to the field one day. Interested to join Oracle in the same role as Mathias? Visit http://campus.oracle.com.

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• Oracle participó en el Expocontact14

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Los pasados 27 y 28 de Mayo tuvo lugar el congreso Expocontact en el Museo del Traje. El congreso volvió a ser punto de encuentro de los mejores expertos y empresas líderes del sector Contact Center con una convocatoria de 700 asistentes. Oracle, además de patrocinador del evento, formó parte de la agenda con la ponencia de Victor López, Sales Consulting Director, CRM Orale Ibérica en la que explicó “Cómo pasar de atender a “gestionar experiencias” ”. En esta ponencia trasladó la importancia de la innovación tecnológica en el servicio al cliente ya que a través de este “puedes disponer del perfil completo de tu cliente” y hacer tu trabajo más ágil y funcional, comentaba Victor. Además, aprovechó para resaltar las mayores funcionalidades de las soluciones de CX (Customer Experience) de Oracle en la nube: “multicanal, móviles, integradas y flexibles”. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además de las ponencias, la agenda contaba con una mesa redonda donde se debatió sobre la gestión integral del cliente desde una perspectiva global. La interacción de la audiencia fue clave durante las dos jornadas, pudiendo votar a las preguntas propuestas sobre las ponencias en directo y conociendo al momento los resultados, a través de una aplicación móvil. Algo que hizo constatar un mensaje clave para este sector: “saber escuchar al cliente” Conoce ya nuestras soluciones de CX aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Replicating between Cloud and On-Premises using Oracle GoldenGate

  - by Ananth R. Tiru

  Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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• BI&EPM in Focus Sep 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  Customers ·       Iluka Resources Improves Business Insight into Mining Operations Through Significantly Faster, Customized Analyses ·       Waikato Regional Council Consolidates Financial Reports up to 10 Times Faster  ·       Lojas Renner Shortens Budget Consolidation from Three Days to 15 Minutes; Improves Data Quality, and Supports Aggressive Expansion Plans  ·       Link to Complete Archive ·       Profit Magazine article featuring General Dynamics: RECONnomics: Integrate. Innovate. Grow (link) ·       Video: Goodhope Asia Unifies Financial Data with Oracle Hyperion (link)   Enterprise Performance Management ·       Oracle University Training on Demand: 1.     Oracle Hyperion Financial Reporting 11.1.2 for Financial Management (link) 2.     Oracle Essbase Bootcamp: On Demand (link) 3.     Oracle Hyperion Planning 11.1.2: Create & Manage Applications On Demand (link)   Business Intelligence ·       Oracle University Training on Demand: 1.     Learn How to Create Analyses, Dashboards with OBI 11g (link) 2.     Build Repositories with Oracle Business Intelligence 11g (link) 3.     Oracle BI Publisher 11g Fundamentals (link) 4.     Oracle BI Applications Courses now available for 7.9.6  (link) 5.     Oracle BI 11g: New Features and Exalytics ·       Oracle Business Intelligence Release 11.1.1.6.2BP, updated information: 1.     Oracle BI Mobile at the Speed of Thought 2.     What's New in Oracle Business Intelligence Mobile 3.     What's New in Oracle Business Intelligence Visualizations 4.     Oracle Business Intelligence on Oracle.com 5.     Download the New Release ·       Discover How to Turn Data into Insight: Big Data Guide : Whitepaper and set of short Videos. ·       New OPN Specialisation Exam for OBI 11g Certification . ·       Lastest BIC2g and Exalytics Demonstration VMs for Partners . ·       New Version 2.3 Oracle Endeca Information Discovery and Server now available . ·       New Oracle BI Publisher 11.1.1.6 Trial Edition Now Available .

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• Minimum team development sizes

  - by MarkPearl

  Disclaimer - these are observations that I have had, I am not sure if this follows the philosophy of scrum, agile or whatever, but most of these insights were gained while implementing a scrum scenario. Two is a partnership, three starts a team For a while I thought that a team was anything more than one and that scrum could be effective methodology with even two people. I have recently adjusted my thinking to a scrum team being a minimum of three, so what happened to two and what do you call it? For me I consider a group of two people working together a partnership - there is value in having a partnership, but some of the dynamics and value that you get from having a team is lost with a partnership. Avoidance of a one on one confrontation The first dynamic I see missing in a partnership is the team motivation to do better and how this is delivered to individuals that are not performing. Take two highly motivated individuals and put them together and you will typically see them continue to perform. Now take a situation where you have two individuals, one performing and one not and the behaviour is totally different compared to a team of three or more individuals. With two people, if one feels the other is not performing it becomes a one on one confrontation. Most people avoid confrontations and so nothing changes. Compare this to a situation where you have three people in a team, 2 performing and 1 not the dynamic is totally different, it is no longer a personal one on one confrontation but a team concern and people seem more willing to encourage the individual not performing and express their dissatisfaction as a team if they do not improve. Avoiding the effects of Tuckman’s Group Development Theory If you are not familiar with Tuckman’s group development theory give it a read (http://en.wikipedia.org/wiki/Tuckman's_stages_of_group_development) In a nutshell with Tuckman’s theory teams go through these stages of Forming, Storming, Norming & Performing. You want your team to reach and remain in the Performing stage for as long as possible - this is where you get the most value. When you have a partnership of two and you change the individuals in the partnership you basically do a hard reset on the partnership and go back to the beginning of Tuckman’s model each time. This has a major effect on the performance of a team and what they can deliver. What I have seen is that you reduce the effects of Tuckman's theory the more individuals you have in the team (until you hit the maximum team size in which other problems kick in). While you will still experience Tuckman's theory with a team of three, the impact will be greatly reduced compared to two where it is guaranteed every time a change occurs. It's not just in the numbers, it's in the people One final comment - while the actual numbers of a team do play a role, the individuals in the team are even more important - ideally you want to keep individuals working together for an extended period. That doesn't mean that you never change the individuals in a team, or that once someone joins a team they are stuck there - there is value in an individual moving from team to team and getting cross pollination, but the period of time that an individual moves should be in month's or years, not days or weeks. Why? So why is it important to know this? Why is it important to know how a team works and what motivates them? I have been asking myself this question for a while and where I am at right now is this… the aim is to achieve the stage where the sum of the total (team) is greater than the sum of the parts (team members). This is why we form teams and why understanding how they work is a challenge and also extremely stimulating.

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• 4 Key Ingredients for the Cloud

  - by Kellsey Ruppel

  It's a short week here with the US Thanksgiving Holiday. So, before we put on our stretch pants and get ready to belly up to the dinner table for turkey, stuffing and mashed potatoes, let's spend a little time this week talking about the Cloud (kind of like the feathery whipped goodness that tops the infamous Thanksgiving pumpkin pie!) But before we dive into the Cloud, let's do a side by side comparison of the key ingredients for each. Cloud Whipped Cream  Application Integration  1 cup heavy cream  Security  1/4 cup sugar  Virtual I/O  1 teaspoon vanilla  Storage  Chilled Bowl It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another.Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. If you are looking for something to watch as you veg on the couch in a post-turkey dinner hangover, you might consider watching these how-to videos! And yes, it is perfectly ok to have that 2nd piece of pie

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• Framework for Everything - Where to begin? [Longer post]

  - by SquaredSoft

  Back story of this question, feel free to skip down for the specific question Hello, I've been very interested in the idea of abstract programming the last few years. I've made about 30 attempts at creating a piece of software that is capable of almost anything you throw at it. I've undertook some attempts at this that have taken upwards of a year, while getting close, never releasing it beyond my compiler. This has been something I've always tried wrapping my head around, and something is always missing. With the title, I'm sure you're assuming, "Yes of course you noob! You can't account for everything!" To which I have to reply, "Why not?" To give you some background into what I'm talking about, this all started with doing maybe a shade of gray hat SEO software. I found myself constantly having to create similar, but slightly different sets of code. I've gone through as many iterations of way to communicate on http as the universe has particles. "How many times am I going to have to write this multi-threaded class?" is something I found myself asking a lot. Sure, I could create a class library, and just work with that, but I always felt I could optimize what I had, which often was a large undertaking and typically involved frequent use of the CRTL+A keyboard shortcut, mixed with the delete button. It dawned on me that it was time to invest in a plugin system. This would allow me to simply add snippets of code. as time went on, and I could subversion stuff out, and distribute small chunks of code, rather than something that encompasses only a specific function or design. This comes with its own complexity, of course, and by the time I had finished the software scope for this addition, it hit me that I would want to add to everything in the software, not just a new http method, or automation code for a specific website. Great, we're getting more abstract. However, the software that I have in my mind comes down to a quite a few questions regarding its execution. I have to have some parameters to what I am going to do. After writing what the perfect software would do in my mind, I came up with this as a list of requirements: Should be able to use networking A "Macro" or "Expression system" which would allow people to do something like : =First(=ParseToList(=GetUrl("http://www.google.com?q=helloworld!"), Template.Google)) Multithreaded Able to add UI elements through some type of XML -- People can make their own addons etc. Can use third party API through the plugins, such as Microsoft CRM, Exchange, etc. This would allow the software to essentially be used for everything. Really, any task you wish to automate, in a simple way. Making the UI was as also extremely hard. How do you do all of this? Its very difficult. So my question: With so many attempts at this, I'm out of ideas how to successfully complete this. I have a very specific idea in my mind, but I keep failing to execute it. I'm a self taught programmer. I've been doing it for years, and work professionally in it, but I've never encountered something that would be as complex and in-depth as a system which essentially does everything. Where would you start? What are the best practices for design? How can I avoid constantly having to go back and optimize my software. What can I do to generalize this and draw everything out to completion. These are things I struggle with. P.s., I'm using c# as my main language. I feel like in this example, I might be hitting the outer limit of the language, although, I don't know if that is the case, or if I'm just a bad programmer. Thanks for your time.

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• Oracle Executive Strategy Brief: Enterprise-Grade Cloud Applications

  - by B Shashikumar

  Cloud Computing has clearly evolved into one of the dominant secular trends in the industry. Organizations are looking to the cloud to change how they buy and consume IT. And its no longer about just lower up-front costs. The cloud promises to deliver greater agility and free up resources to focus on innovation versus running and maintaining systems. But are organizations actually realizing these benefits? The full promise of cloud is not being realized by customers who entrust their business to multiple niche cloud providers. While almost 9 out of 10 companies  expect more IT agility with cloud, only 47% are actually getting it (Source: 2011 State of Cloud Survey by Symantec). These niche cloud customers have also seen the promises of lower costs, efficiency gains, improved security, and compliance go unfulfilled. Having one cloud provider for customer relationship management (CRM) and another for human capital management (HCM), and then trying to glue these proprietary systems together while integrating to a back-office financial system can add to complexity and long-term costs. Completing a business process or generating an integrated report is cumbersome, and leverages incomplete data. Why can’t niche cloud providers deliver on the full promise of cloud? It’s simple: you still need to complete business processes. You still need reporting that enables you to take action using data from multiple systems. You still have to comply with SOX and other industry regulations. These requirements don’t go away just because you deploy in the cloud. Delivering lower up-front costs by enabling customers to buy software as a service (SaaS) is the easy part. To get real value that lasts longer than your quarterly report, it’s important to realize the benefits of cloud without compromising on functionality and while having the right level of control and flexibility. This is the true promise of cloud. Oracle’s cloud strategy centers around delivering the benefits of cloud—without compromise. We uniquely empower our customers with complete solutions and choice. From the richest functionality to integrated reporting and great user experience. It’s all available in the cloud. And it works not just with other Oracle cloud applications, but with your existing Oracle and third-party systems as well. This helps protect your current investments and extend their value as you journey to the cloud. We’ve made the necessary investments not only in our applications but also in the underlying technology that makes it all run—from the platform down to the hardware and operating system. We make it all. And we’ve engineered it to work together and be highly optimized for our customers, in the cloud. With Oracle enterprise-grade cloud applications, you get the benefits of cloud plus more power, more choice, and more confidence. Read more about how you can realize the true advantage of Cloud with Oracle Enterprise-grade Cloud applications in the Oracle Executive Strategy Brief here.  You can also attend an Oracle Cloud Conference event at a city near you. Register here. 

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• What do you need to know to be a world-class master software developer? [closed]

  - by glitch

  I wanted to bring up this question to you folks and see what you think, hopefully advise me on the matter: let's say you had 30 years of learning and practicing software development in front of you, how would you dedicate your time so that you'd get the biggest bang for your buck. What would you both learn and work on to be a world-class software developer that would make a large impact on the industry and leave behind a legacy? I think that most great developers end up being both broad generalists and specialists in one-two areas of interest. I'm thinking Bill Joy, John Carmack, Linus Torvalds, K&R and so on. I'm thinking that perhaps one approach would be to break things down by categories and establish a base minimum of "software development" greatness. I'm thinking: Operating Systems: completely internalize the core concepts of OS, perhaps gain a lot of familiarity with an OSS one such as Linux. Anything from memory management to device drivers has to be complete second nature. Programming Languages: this is one of those topics that imho has to be fully grokked even if it might take many years. I don't think there's quite anything like going through the process of developing your own compiler, understanding language design trade-offs and so on. Programming Language Pragmatics is one of my favorite books actually, I think you want to have that internalized back to back, and that's just the start. You could go significantly deeper, but I think it's time well spent, because it's such a crucial building block. As a subset of that, you want to really understand the different programming paradigms out there. Imperative, declarative, logic, functional and so on. Anything from assembly to LISP should be at the very least comfortable to write in. Contexts: I believe one should have experience working in different contexts to truly be able to appreciate the trade-offs that are being made every day. Embedded, web development, mobile development, UX development, distributed, cloud computing and so on. Hardware: I'm somewhat conflicted about this one. I think you want some understanding of computer architecture at a low level, but I feel like the concepts that will truly matter will be slightly higher level, such as CPU caching / memory hierarchy, ILP, and so on. Networking: we live in a completely network-dependent era. Having a good understanding of the OSI model, knowing how the Web works, how HTTP works and so on is pretty much a pre-requisite these days. Distributed systems: once again, everything's distributed these days, it's getting progressively harder to ignore this reality. Slightly related, perhaps add solid understanding of how browsers work to that, since the world seems to be moving so much to interfacing with everything through a browser. Tools: Have a really broad toolset that you're familiar with, one that continuously expands throughout the years. Communication: I think being a great writer, effective communicator and a phenomenal team player is pretty much a prerequisite for a lot of a software developer's greatness. It can't be overstated. Software engineering: understanding the process of building software, team dynamics, the requirements of the business-side, all the pitfalls. You want to deeply understand where what you're writing fits from the market perspective. The better you understand all of this, the more of your work will actually see the daylight. This is really just a starting list, I'm confident that there's a ton of other material that you need to master. As I mentioned, you most likely end up specializing in a bunch of these areas as you go along, but I was trying to come up with a baseline. Any thoughts, suggestions and words of wisdom from the grizzled veterans out there who would like to share their thoughts and experiences with this? I'd really love to know what you think!

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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• How do I solve column width problems in a SSRS Tablix?

  - by David Stein

  I'm creating a simple report from Microsoft Dynamics CRM. When I pull in the following dataset: SELECT FQD.productidname , FQD.NEW_PRICEBREAKS , FQD.NEW_WEEKSARO , ltrim(rtrim(FP.NEW_PRODUCTNAME)) AS NewProductDesc , FQD.productdescription , FQD.quoteid , FQD.quantity , FQD.productiddsc , FQD.baseamount , FQD.lineitemnumber , FQD.priceperunit , FQD.extendedamount , ISNULL(FP.productnumber, '') AS productnumber , ISNULL(FQD.uomidname, '-') AS Unit , FQD.tax AS Tax , FQD.volumediscountamount * FQD.quantity AS Discount , FQD.manualdiscountamount AS MDiscount , FQD.quotedetailid , FQD.crm_moneyformatstring , FQD.NEW_PRICEPERUNIT , FQD.NEW_PRICEPERUNIT_BASE FROM FilteredQuoteDetail FQD LEFT OUTER JOIN FilteredProduct FP ON FQD.productid = FP.productid WHERE (FQD.quoteid = @CRM_QuoteId) The NewProductDesc field is too wide. If I shorted it in design view, it still comes out too wide in the presentation. I think the field is coming out that wide because the database field probably has a bunch of blank spaces at the end of every description. I could not find a way to force that field in the Tablix not to grow horizontally, so I attempted to remedy it in the dataset by replacing the NewProductDesc line with: ltrim(rtrim(FP.NEW_PRODUCTNAME)) AS NewProductDesc However, that has no effect either. Can anyone suggest why this behavior is occuring? Can anyone tell me how I can force the field not to grow horizontally?

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• How to programmatically set the ContextKey of an AutoComplete Extender placed in a gridviews footer

  - by rism

  As per the thread title I want to programmatically set the ContextKey of an AutoComplete Extender placed in a gridviews footer row. Background is I have a data model that has Territory and Journey Plans for those territories. Customers need to be added to the journey plans but only those customers that belong to the Territory that owns the Journey Plan. In the footer row of my grid I have added a textbox which allows a user to enter account code of customer. Attached to this textbox is an autocomplete extender. I need to do a select against the db for customers with account code like prefix where customer in territory. But there is no way to provide territory id. I thought I could just: <asp:TemplateField HeaderStyle-Width="100" HeaderStyle-HorizontalAlign="Left" HeaderText="LKey" ItemStyle-HorizontalAlign="Left" ItemStyle-Width="100"> <ItemTemplate> <asp:Label ID="lblLKey" runat="server" Text='<%# Eval("LKey") %>' /> </ItemTemplate> <FooterTemplate> <asp:TextBox ID="txtLKey" CssClass="sitepagetext" runat="server" MaxLength="15" Width="60" /> <cc1:AutoCompleteExtender ID="Autocompleteextender1" MinimumPrefixLength="4" CompletionInterval="1000" CompletionSetCount="10" ServiceMethod="GetCompletionList" ContextKey="<% this.Controller.TerritoryId %>" TargetControlID="txtLKey" runat="server"> </cc1:AutoCompleteExtender> </FooterTemplate> </asp:TemplateField> for the relevant field in the grid but when the page is run I get the following markup for the autoextender: Sys.Application.add_init(function() { $create(AjaxControlToolkit.AutoCompleteBehavior, {"contextKey":"\u003c% this.Controller.TerritoryId %\u003e","delimiterCharacters":"","id":"ctl00_ctl00_mainContentHolder_serviceContentHolder_qlgvJourneyPlanCustomers_ctl03_Autocompleteextender1","minimumPrefixLength":4,"serviceMethod":"GetCompletionList","servicePath":"/Views/CRM/JourneyPlans/CustomersEditor.aspx","useContextKey":true}, null, null, $get("ctl00_ctl00_mainContentHolder_serviceContentHolder_qlgvJourneyPlanCustomers_ctl03_txtLKey")); }); //]]> </script> ContextKey value doesnt get evaluated. It just uses the literal text. Any thoughts?

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• Javascript html5 database transaction problem in loops

  - by Marek

  I'm hittig my head on this and i will be glad for any help. I need to store in a database a context (a list of string ids) for another page. I open a page with a list of artworks and this page save into the database those artowrks ids. When i click on an artwork i open its webpage but i can access the database to know the context and refer to the next and prev artwork. This is my code to retrieve the contex: updateContext = function () { alert("updating context"); try { mydb.transaction( function(transaction) { transaction.executeSql("select artworks.number from artworks, collections where collections.id = artworks.section_id and collections.short_name in ('cro', 'cra', 'crp', 'crm');", [], contextDataHandler, errorHandler); }); } catch(e) { alert(e.message); } } the contextDatahandler function then iterates through the results and fill again the current_context table: contextDataHandler = function(transaction, results) { try { mydb.transaction( function(transaction) { transaction.executeSql("drop table current_context;", [], nullDataHandler, errorHandler); transaction.executeSql("create table current_context(id String);", [], nullDataHandler, errorHandler); } ) } catch(e) { alert(e.message); } var s = ""; for (var i=0; i < results.rows.length; i++) { var item = results.rows.item(0); s += item['number'] + " "; mydb.transaction( function(tx) { tx.executeSql("insert into current_context(id) values (?);", [item['number']]); } ) } alert(s); } the result is, i get the current_context table deleted, recreated, and filled, but all the rows are filled with the LAST artwork id. the query to retrieve the artworks ids works, so i think it's a transaction problem, but i cant figure out where. thanks for any help

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• Reinforcement learning toy project

  - by Betamoo

  My toy project to learn & apply Reinforcement Learning is: - An agent tries to reach a goal state "safely" & "quickly".... - But there are projectiles and rockets that are launched upon the agent in the way. - The agent can determine rockets position -with some noise- only if they are "near" - The agent then must learn to avoid crashing into these rockets.. - The agent has -rechargable with time- fuel which is consumed in agent motion - Continuous Actions: Accelerating forward - Turning with angle I need some hints and names of RL algorithms that suit that case.. - I think it is POMDP , but can I model it as MDP and just ignore noise? - In case POMDP, What is the recommended way for evaluating probability? - Which is better to use in this case: Value functions or Policy Iterations? - Can I use NN to model environment dynamics instead of using explicit equations? - If yes, Is there a specific type/model of NN to be recommended? - I think Actions must be discretized, right? I know it will take time and effort to learn such a topic, but I am eager to.. You may answer some of the questions if you can not answer all... Thanks

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• Will fixed-point arithmetic be worth my trouble?

  - by Thomas

  I'm working on a fluid dynamics Navier-Stokes solver that should run in real time. Hence, performance is important. Right now, I'm looking at a number of tight loops that each account for a significant fraction of the execution time: there is no single bottleneck. Most of these loops do some floating-point arithmetic, but there's a lot of branching in between. The floating-point operations are mostly limited to additions, subtractions, multiplications, divisions and comparisons. All this is done using 32-bit floats. My target platform is x86 with at least SSE1 instructions. (I've verified in the assembler output that the compiler indeed generates SSE instructions.) Most of the floating-point values that I'm working with have a reasonably small upper bound, and precision for near-zero values isn't very important. So the thought occurred to me: maybe switching to fixed-point arithmetic could speed things up? I know the only way to be really sure is to measure it, that might take days, so I'd like to know the odds of success beforehand. Fixed-point was all the rage back in the days of Doom, but I'm not sure where it stands anno 2010. Considering how much silicon is nowadays pumped into floating-point performance, is there a chance that fixed-point arithmetic will still give me a significant speed boost? Does anyone have any real-world experience that may apply to my situation?

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• Database design for invoices, invoice lines & revisions

  - by FreshCode

  I'm designing the 2nd major iteration of a relational database for a franchise's CRM (with lots of refactoring) and I need help on the best database design practices for storing job invoices and invoice lines with a strong audit trail of any changes made to each invoice. Current schema Invoices Table InvoiceId (int) // Primary key JobId (int) StatusId (tinyint) // Pending, Paid or Deleted UserId (int) // auditing user Reference (nvarchar(256)) // unique natural string key with invoice number Date (datetime) Comments (nvarchar(MAX)) InvoiceLines Table LineId (int) // Primary key InvoiceId (int) // related to Invoices above Quantity (decimal(9,4)) Title (nvarchar(512)) Comment (nvarchar(512)) UnitPrice (smallmoney) Revision schema InvoiceRevisions Table RevisionId (int) // Primary key InvoiceId (int) JobId (int) StatusId (tinyint) // Pending, Paid or Deleted UserId (int) // auditing user Reference (nvarchar(256)) // unique natural string key with invoice number Date (datetime) Total (smallmoney) Schema design considerations 1. Is it sensible to store an invoice's Paid or Pending status? All payments received for an invoice are stored in a Payments table (eg. Cash, Credit Card, Cheque, Bank Deposit). Is it meaningful to store a "Paid" status in the Invoices table if all the income related to a given job's invoices can be inferred from the Payments table? 2. How to keep track of invoice line item revisions? I can track revisions to an invoice by storing status changes along with the invoice total and the auditing user in an invoice revision table (see InvoiceRevisions above), but keeping track of an invoice line revision table feels hard to maintain. Thoughts? 3. Tax How should I incorporate sales tax (or 14% VAT in SA) when storing invoice data?

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• Hopping from a C++ to a Perl/Unix job

  - by rocknroll

  Hi all, I have been a C++ / Linux Developer till now and I am adept in this stack. Of late I have been getting opportunities that require Perl, Unix (with knowledge of C++,shell scripting) expertise. Organizations are showing interest even though I don't have much scripting experience to boast off. The role is more in a Support, maintenance project involving SQL as well. Off late I am in a fix whether to forgo these offers or not. I don't know the dynamics of an IT organization and thus on one hand I fear that my C++ experience will be nullified and on the positive side I am getting to work on a new technology stack which will only add to my skill set. I am sure, most of you at some point of time have encountered such dilemmas and would have taken some decision. I want you to share your perspectives on such a scenario where a person is required to change his/her technology stack when changing his/her job. What are the merits and demerits in going with either of the choices? Also I know that C++ isn't going anywhere in the near future. What about perl? I have no clue as to what the future holds for perl developer? Whether there are enough opportunities for a perl developer? I am asking this question here because most of my fellow programmers face this career choice dilemma. Thanks.

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• Embedding a CMS in an MVC Web App

  - by Mr Snuffle

  I'm working on a website for searching for businesses, then displaying a listing page. We've been toying with the idea of letting the clients manage their listing page using an external CMS. I'm not sure how often this is done, or if it's even best practice. Ideally, we want to be able to setup a listing on our website, then give the clients access to an external CRM when they can manage their listing page. We then want to embed this custom page within our website, possibly using an iframe (which will come along with it's own set of complications). We'd like this integration to be as seamless as possible. I'd personally prefer it if we could directly inject the HTML into our own page and bypass an iframe all together, but I don't know of any CMS hosting services that provide the interface for such a thing. We've experimented a little with Squarespace, and we can get a fairly clean version of someone's page which would be well suited for an iframe. I'm wondering if anyone else has looked and integrating an external hosting CMS into a website (in this case, we're using ASP.NET MVC). We'd also want to automate the creation of accounts on this external CMS, so when a user signed up we could just point them to the website with some login details. I have no idea if anyone offers a service like this, but any recommendations would be greatly appreciated. We could host a service ourself too, but the aim is to have an external system that clients can use to manage their pages. Cheers, James

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• WPF Sizing of Panels

  - by Mystagogue

  I'm looking for an article or overview of WPF Panel types, that explains the sizing characters of each. For example, here are the panel types: http://msdn.microsoft.com/en-us/library/ms754152.aspx#Panels_derived_elements I've learned (by experiment) that UniformGrid can be given a fixed height, or it can be "auto" where it expands to fit available space. That is great, but what I wanted was for Uniform Grid to shrink to fit its internal content (particularly content that is provided dynamically, at run-time). I don't think it has that ability. So I'd like to know either what other Panel I could use for that purpose, or what Panel I should nest the UniformGrid inside of. But I don't just want an answer to that specific question. I want the sizing dynamics and capabilities of all the Panel types, in summary form, so I can make all these choices as needed. Online I find articles that cover only half the Panel types, and don't give as much information about sizing as I'm describing. Anyone know the link (or book) that has the info I'm seeking? p.s. Since I want the UniformGrid to shrink to the dynamic content I'm providing, I could just keep track of the total height of controls placed within, and then set the height of the UniformGrid. But it would be nice if WPF took care of this for me.

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• MSCRM 4 Convert Standard enitity to Custom entity using InitializeFromRequest

  - by user363727

  Hi there, I'm trying to convert an order and orderdetail lines to a custom entity and its child lines using InitializeFromRequest using the code below: public void Convert(Guid FromEntityId, string FromEntityName, string ToEntityName) { try { // Set up the CRM Service. CrmService _service = GetCrmService(); InitializeFromRequest req = new InitializeFromRequest(); req.EntityMoniker = new Moniker(); // this is the very thing that does the job. req.EntityMoniker.Id = FromEntityId; req.EntityMoniker.Name = FromEntityName; req.TargetEntityName = ToEntityName; //contact for our example req. req.TargetFieldType = TargetFieldType.ValidForCreate; InitializeFromResponse rps = (InitializeFromResponse)_service.Execute(req); //now the lead is converted to a contact, and you can see it in contacts. Guid entityId = _service.Create(rps.Entity); lblMsg.Text = "Done ID:" + entityId.ToString(); } catch (System.Web.Services.Protocols.SoapException se) { lblMsg.Text = "soap:" + se.Detail.InnerText; } catch (Exception ex) { lblMsg.Text = ex.Message; } } Now i am able to get a custom entity created but all the attributes are empty despite me setting the mapping fields in the realtionship. Any ideas on what i am missing or doing wrong? Thanks in advance Andrew

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• Should Development / Testing / QA / Staging environments be similar?

  - by Walter White

  Hi all, After much time and effort, we're finally using maven to manage our application lifecycle for development. We still unfortunately use ANT to build an EAR before deploying to Test / QA / Staging. My question is, while we made that leap forward, developers are still free to do as they please for testing their code. One issue that we have is half our team is using Tomcat to test on and the other half is using Jetty. I prefer Jetty slightly over Tomcat, but regardless we using WAS for all the other environments. My question is, should we develop on the same application server we're deploying to? We've had numerous bugs come up from these differences in environments. Tomcat, Jetty, and WAS are different under the hood. My opinion is that we all should develop on what we're deploying to production with so we don't have the problem of well, it worked fine on my machine. While I prefer Jetty, I just assume we all work on the same environment even if it means deploying to WAS which is slow and cumbersome. What are your team dynamics like? Our lead developers stepped down from the team and development has been a free for all since then. Walter

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