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  • (resolved) empty response body in ajax (or 206 Partial Content)

    - by Nikita Rybak
    Hi guys, I'm feeling completely stupid because I've spent two hours solving task which should be very simple and which I solved many times before. But now I'm not even sure in which direction to dig. I fail to fetch static content using ajax from local servers (Apache and Mongrel). I get responses 200 and 206 (depending on the server), empty response text (although Content-Length header is always correct), firebug shows request in red. Javascript is very generic, I'm getting same results even here: http://www.w3schools.com/ajax/tryit.asp?filename=tryajax_first (just change document location to 'http://localhost:3000/whatever') So, it's probably not the cause. Well, now I'm out of ideas. I can also post http headers, if it'll help. Thanks! Response Headers Connection close Date Sat, 01 May 2010 21:05:23 GMT Last-Modified Sun, 18 Apr 2010 19:33:26 GMT Content-Type text/html Content-Length 7466 Request Headers Host localhost:3000 User-Agent Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language en-us,en;q=0.5 Accept-Encoding gzip,deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Referer http://www.w3schools.com/ajax/tryit_view.asp Origin http://www.w3schools.com Response Headers Date Sat, 01 May 2010 21:54:59 GMT Server Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8l DAV/2 mod_jk/1.2.28 Etag "3d5cbdb-fb4-4819c460d4a40" Accept-Ranges bytes Content-Length 4020 Cache-Control max-age=7200, public, proxy-revalidate Expires Sat, 01 May 2010 23:54:59 GMT Content-Range bytes 0-4019/4020 Keep-Alive timeout=5, max=100 Connection Keep-Alive Content-Type application/javascript Request Headers Host localhost User-Agent Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language en-us,en;q=0.5 Accept-Encoding gzip,deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Origin null UPDATED: I've found a problem, it was about cross-domain requests. I knew that there are restrictions, but thought they're relaxed for local filesystem and local servers. (and expected more descriptive error message, anyway) Thanks everybody!

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  • jQuery: Hide/Display tabs (and its corresponding content) with check boxes

    - by Ricardo
    Hello, Well, this must be very simple to do for most of you, but I have no idea how to accomplish this. I have a set of tabs and on top of the tabs is a set of checkboxes ; each checkbox 'corresponds' to a tab. What I need is to be able to activate/deactivate each checkbox and have its corresponding tab (and the tab's content) hide/display. Here's my HTML: <div class="show-results-from"> <ul> <li>See results from:</li> <li> <label> <input type="checkbox" name="a" id="a"> Products &amp; Services <span>(16)</span></label> </li> <li> <label> <input type="checkbox" name="b" id="b"> Publications <span>(9)</span></label> </li> <li> <label> <input type="checkbox" name="c" id="c"> Other <span>(150)</span></label> </li> </ul> </div> <ul class="tabs"> <li><span rel="tabs1" class="defaulttab">Products &amp; Services</span></li> <li><span rel="tabs2">Publications</span></li> <li><span rel="tabs3">Other</span></li> </ul> <div class="tab-content" id="tabs1">content</div> <div class="tab-content" id="tabs2">content</div> <div class="tab-content" id="tabs3">content</div> Any help with this is greatly appreciated.

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  • WebSeal and jsp content updated by Ajax

    - by lior chaga
    Hey, I have a problem running an application on environment with WebSeal. It is a web application with Java server that contains many parts that are replcaed within the page according to user input. For instance - a form called Outer.jsp may contain a form:options combo-box (by spring-forms), that uppon selection of an option, a certain Div is updated with a content produced by a jsp and fetched by an Ajax call (the ajax impementation in the client is done by Prototype JavaScript framework 1.5.1.2). Let's call the content fetched by ajax - Inner.jsp So Outer.jsp is fetching Inner.jsp, which in turn uses js functions in files included by the Outer.jsp. This, I think, is where my problem starts - Inner.jsp is not familiar with any of the functions included in Outer.jsp. And so, almost any operation performed by Inner.jsp is failing miserably. Needless to say - this works perfect when running on environment without WebSeal. Note that the scripting is enabled in WebSeal junction (with the -J option). I also see that the content returned by the Ajax call includes a document.cookie added by WebSeal (not sure it matters to this problem) Can anyone assist? Thanks! Lior

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  • Apache 2.2 Present rss http 410 pages as application/rss+xml content type

    - by Mark Bakker
    I have a problem sending http-410 for very old rss feeds. Functional this can happen in one Very old rss feeds where content is not updated anymore / subject could not move to another feed Migration from 3th party site to our site where the rss feed is not longer functional supported I tried several things in my site config see below; <VirtualHost *:80> DocumentRoot /opt/tomcat/webapps/ROOT/ ErrorDocument 500 /error/static/error-500.html ErrorDocument 503 /error/static/error-500.html ErrorDocument 404 /error/static/rss/error-404.html ErrorDocument 410 /error/static/rss/error-410.html # When error pages need to be served by apache, # exclude the files to serve as below (in comment) SetEnvIf Request_URI "/error/static/*" no-jk # force all files to be image/gif: <Location *.rss> #<Location *> #ForceType application/rss+xml </Location> #AddType application/rss+xml .rss #AddType application/rss+xml .xml #AddType application/rss+xml .html JkMount /* rss;use_server_errors=402 # JkMount /* rss RewriteEngine on JkMount /news.rss rss JkMount /documenten-en-publicaties.rss rss RewriteEngine on RewriteRule ^/news.rss$ - [NC,T=application/rss+xml,G,L] RewriteRule ^/documenten-en-publicaties.rss$ - [NC,G,L] # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn ErrorLog "|/usr/bin/logger -s -p local3.err -t 'Apache'" CustomLog "|/usr/bin/logger -s -p local2.info -t 'Apache'" combined ServerSignature Off </VirtualHost> The desired end result should be on /news.rss and /documenten-en-publicaties.rss a 410 page with content in the error page with a content type 'application/rss+xml'

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  • JSP Content Issue in Tomcat

    - by gautam vegeta
    There is one application where I work where there are still manual builds used i.e manually moving the servlet classes and jsp files from Dev to QA and finally to Prod. This is the method used in this application which cant be changed for some wierd reasons.BTW this is not the problem. We did a manual build where we transferred jsp files from QA to PROD recently. And we noticed that the jsp file content does not correspond to the updated jsp's but have the same content to the jsp file which was present in the server prior to the deployment. We did not re-start tomcat since jsp files upon updation automatically changes its contents. This problem persisted even after 6 hours of deployment If we consider the time standards which are different which may cause some delay. So to fix this we had to individually go into every jsp file and just type something save it and delete this change and save it.Then it worked perfectly. But finally the jsp file content before and after was never changed we just did this to change the modification date. If we think in terms of timestamp problem how can this be possible coz the old jsp files which were present in the server prior to deployment was atlest one month old and the ones getting deployed were defenitely newer than that. Why did this happen? This did not happen when we did same type of deployments earlier. How can we prevent this from happening in the future.

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  • Does Google consider my blog page as duplicate page if that page URL and that page URL with ‘showcomment’ cached separately?

    - by John Sanjay
    While I’m searching all the index page of my blog I found that Google cached one of my blog page http://example.com/page.html as well as http://example.com/page.html?showComment=1372054729698 These two pages are showing while I searched site:http://example.com. I’m so afraid about it because these two pages are same with same content. Does google consider these two pages as duplicate? If so what can I do now? Is it really a big problem to my blog?

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  • The fallacy of preventing plagiarism

    - by AaronBertrand
    If you're not living in a cave, you are probably aware of the blog posts and twitter discussions that resulted from an innocent post by Tom LaRock ( blog | twitter ) yesterday ( original post ). This led to at least the following three posts, and maybe others I haven't noticed yet: Jonathan Kehayias: Has the SQL Community Lost its Focus? Karen Lopez: It Isn't Stealing, But I Will Respect Your Wishes. That's the Bad News. And then Tom: Protecting Blog Content There seem to be some different opinions...(read more)

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  • Stay Connected with Oracle Enterprise 2.0

    - by kellsey.ruppel(at)oracle.com
    We want to be sure you stay connected and updated with the latest in Oracle Content Management, Portal and Collaboration technologies. We invite you to follow us on Twitter, become our friends on Facebook, check our blog frequently, and subscribe to the Enterprise 2.0 newsletter! Oracle Enterprise 2.0 Twitter Oracle Enterprise 2.0 Facebook Oracle Enterprise 2.0 Blog Oracle Enterprise 2.0 Newsletter We look forward to staying connected with you in 2011!

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  • .htaccess / 301 redirection question

    - by John K
    All my WordPress post URLs generate subdirectories with duplicate content and I do not know what regular expression to use to consistently 301 redirect domain.com/category/post/random-number/ to domain.com/category/post/ and domain.com/category/post/random-number/another-random-number/ also to domain.com/category/post/. Here is an example of my problem: http://www.example.com/features/harb-constitution-not-to-allow-kr-provinces-to-receive-foreign-officials/ http://www.example.com/features/harb-constitution-not-to-allow-kr-provinces-to-receive-foreign-officials/1345257927000/

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  • How to find first cached date and time of a website?

    - by John Sanjay
    I found some of my webpage contents has been copied in other website. I need to check the cache date and time of both pages so that i can compare and guess which page is original and which one is duplicate according to Google. Because i know that if Google found two webpages with same content, it consider the first cached page by Google bot as unique. Is there any online tool for checking that? or other ways?

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  • How to avoid lawsuits for a website that could enable illegal actions by users?

    - by Richard DesLonde
    How do you avoid getting into trouble with the law or lawsuits for a website that could enable illegal or potentially harmful activity by its users. The only thing I can think of is to make the content wholly user-generated, and thereby I have no control or say or responsibility for what goes on there. As an example, a website that shows great ski and snowboarding locations...well people could get hurt, or ski and snowboard on land where they are tresspassing, etc. Thoughts?

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  • php - Can I integrate functions with same content, different names?

    - by Gal
    I have a couple of functions inside a class that essentially do the same thing: public function fn_a(){ return __FUNCTION__; } public function fn_b(){ return __FUNCTION__; } public function fn_c(){ return __FUNCTION__; } I need those functions to remain in their current names so I intentionally did not do: public function fn_($letter){ return __FUNCTION__.$letter; } I was hoping for some sort of way to minify the verboseness of code here, since they all do the same. The ultimate situation would be something like this: public functions fn_a, fn_b, fn_c() { return __FUNCTION__; } Another solution, if applicable, might be doing something like Class's "extends": fn_b, fn_c extend fn_a? What do you think guys?

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  • how can I deliver remote content via web service?

    - by Slinky
    We have multiple websites under different domains that need to receive our banner ads. We have a server app, in PHP, that returns the HTML for a randomly-generated banner ad. Out of concern for the client side, I don't want to use an iframe nor do I want to include the jquery library because of the weight - I also do not want to duplicate code across all the domains. Any other way to do this? Maybe there is a way to do this with mod rewrite or a web service? Anyone solve a similar problem? Thanks

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  • Drupal views pane content not visible

    - by jwandborg
    I have a pane on my front page with one content pane and two views panes. I can't see the content of the third view ($pane->pid = "new-3" / comment: # Senaste bilder). Here's my panel <?php $page = new stdClass; $page->disabled = FALSE; /* Edit this to true to make a default page disabled initially */ $page->api_version = 1; $page->name = 'frontpage'; $page->task = 'page'; $page->admin_title = 'Startsida'; $page->admin_description = ''; $page->path = 'hem'; $page->access = array(); $page->menu = array(); $page->arguments = array(); $page->conf = array(); $page->default_handlers = array(); $handler = new stdClass; $handler->disabled = FALSE; /* Edit this to true to make a default handler disabled initially */ $handler->api_version = 1; $handler->name = 'page_frontpage_panel_context'; $handler->task = 'page'; $handler->subtask = 'frontpage'; $handler->handler = 'panel_context'; $handler->weight = 0; $handler->conf = array( 'title' => 'Panel', 'no_blocks' => FALSE, 'css_id' => '', 'css' => '', 'contexts' => array(), 'relationships' => array(), ); $display = new panels_display; $display->layout = 'onecol'; $display->layout_settings = array(); $display->panel_settings = array(); $display->cache = array(); $display->title = ''; $display->content = array(); $display->panels = array(); # Bild $pane = new stdClass; $pane->pid = 'new-1'; $pane->panel = 'middle'; $pane->type = 'custom'; $pane->subtype = 'custom'; $pane->shown = TRUE; $pane->access = array(); $pane->configuration = array( 'admin_title' => '', 'title' => '', 'body' => '<img src="/sites/all/themes/zen/ils-2010/img/graphics-start-text-v3.png" alt="Hej! Vi vet att du och dina klasskompisar har mycket att tänka på under er sista termin i gymnasiet. Därför har vi samlat några saker som vi tror kommer göra er studenttid lite roligare och lite enklare. Välkommen!" />', 'format' => '2', 'substitute' => TRUE, ); $pane->cache = array(); $pane->style = array(); $pane->css = array(); $pane->extras = array(); $pane->position = 0; $display->content['new-1'] = $pane; $display->panels['middle'][0] = 'new-1'; # Topplista $pane = new stdClass; $pane->pid = 'new-2'; $pane->panel = 'middle'; $pane->type = 'views_panes'; $pane->subtype = 'topplista_terms-panel_pane_1'; $pane->shown = TRUE; $pane->access = array(); $pane->configuration = array( 'link_to_view' => 1, 'more_link' => 0, 'use_pager' => 0, 'pager_id' => '', 'items_per_page' => '10', 'offset' => '0', 'path' => 'flaktavling/topplista/klasser', 'override_title' => 0, 'override_title_text' => '', ); $pane->cache = array(); $pane->style = array(); $pane->css = array(); $pane->extras = array(); $pane->position = 1; $display->content['new-2'] = $pane; $display->panels['middle'][1] = 'new-2'; # Senaste bilder $pane = new stdClass; $pane->pid = 'new-3'; $pane->panel = 'middle'; $pane->type = 'views_panes'; $pane->subtype = 'senaste_bilderna-panel_pane_1'; $pane->shown = TRUE; $pane->access = array(); $pane->configuration = array( 'link_to_view' => 0, 'more_link' => 0, 'use_pager' => 0, 'pager_id' => '', 'items_per_page' => '2', 'offset' => '0', 'path' => 'galleri/senaste-bilder', 'override_title' => 0, 'override_title_text' => '', ); $pane->cache = array(); $pane->style = array(); $pane->css = array( 'css_id' => 'pane-senaste-bilderna', 'css_class' => '', ); $pane->extras = array(); $pane->position = 2; $display->content['new-3'] = $pane; $display->panels['middle'][2] = 'new-3'; $display->hide_title = PANELS_TITLE_FIXED; $display->title_pane = 'new-1'; $handler->conf['display'] = $display; $page->default_handlers[$handler->name] = $handler; Here´s the view senaste_bilderna <?php $view = new view; $view->name = 'senaste_bilderna'; $view->description = ''; $view->tag = ''; $view->view_php = ''; $view->base_table = 'node'; $view->is_cacheable = FALSE; $view->api_version = 2; $view->disabled = FALSE; /* Edit this to true to make a default view disabled initially */ $handler = $view->new_display('default', 'Förvalt', 'default'); $handler->override_option('fields', array( 'field_picture_fid' => array( 'id' => 'field_picture_fid', 'table' => 'node_data_field_picture', 'field' => 'field_picture_fid', ), )); $handler->override_option('sorts', array( 'created' => array( 'order' => 'DESC', 'granularity' => 'second', 'id' => 'created', 'table' => 'node', 'field' => 'created', 'relationship' => 'none', ), )); $handler->override_option('filters', array( 'type' => array( 'operator' => 'in', 'value' => array( 'ils_picture' => 'ils_picture', ), 'group' => '0', 'exposed' => FALSE, 'expose' => array( 'operator' => FALSE, 'label' => '', ), 'id' => 'type', 'table' => 'node', 'field' => 'type', 'override' => array( 'button' => 'Åsidosätt', ), 'relationship' => 'none', ), )); $handler->override_option('access', array( 'type' => 'none', )); $handler->override_option('cache', array( 'type' => 'none', )); $handler->override_option('title', 'Senaste bilderna från galleriet'); $handler->override_option('items_per_page', 2); $handler->override_option('row_options', array( 'inline' => array( 'field_picture_fid' => 'field_picture_fid', ), 'separator' => '', 'hide_empty' => 0, )); $handler = $view->new_display('panel_pane', 'Content pane', 'panel_pane_1'); $handler->override_option('pane_title', ''); $handler->override_option('pane_description', ''); $handler->override_option('pane_category', array( 'name' => 'View panes', 'weight' => 0, )); $handler->override_option('allow', array( 'use_pager' => FALSE, 'items_per_page' => FALSE, 'offset' => FALSE, 'link_to_view' => FALSE, 'more_link' => FALSE, 'path_override' => FALSE, 'title_override' => FALSE, 'exposed_form' => FALSE, )); $handler->override_option('argument_input', array()); $handler->override_option('link_to_view', 0); $handler->override_option('inherit_panels_path', 0); $handler = $view->new_display('page', 'Sida', 'page_1'); $handler->override_option('path', 'galleri/senaste-bilderna'); $handler->override_option('menu', array( 'type' => 'none', 'title' => '', 'description' => '', 'weight' => 0, 'name' => 'navigation', )); $handler->override_option('tab_options', array( 'type' => 'none', 'title' => '', 'description' => '', 'weight' => 0, )); I have edited one views template, here's the code in the file views-view-fields--senaste-bilderna.tpl.php <?php // $Id: views-view-fields.tpl.php,v 1.6 2008/09/24 22:48:21 merlinofchaos Exp $ /** * @file views-view-fields.tpl.php * Default simple view template to all the fields as a row. * * - $view: The view in use. * - $fields: an array of $field objects. Each one contains: * - $field->content: The output of the field. * - $field->raw: The raw data for the field, if it exists. This is NOT output safe. * - $field->class: The safe class id to use. * - $field->handler: The Views field handler object controlling this field. Do not use * var_export to dump this object, as it can't handle the recursion. * - $field->inline: Whether or not the field should be inline. * - $field->inline_html: either div or span based on the above flag. * - $field->separator: an optional separator that may appear before a field. * - $row: The raw result object from the query, with all data it fetched. * * @ingroup views_templates */ ?> <?php foreach ($fields as $id => $field): ?> <?php $result = db_query('SELECT * FROM {files} WHERE fid = ' . $row->node_data_field_picture_field_picture_fid ); ?> <?php $data = db_fetch_object( $result ); ?> <div id="senaste-bilderna-first"><img src="<?= imagecache_create_url('senaste_bilderna_thumbnail', $data->filepath) ?>" alt="" /></div> <?php /* if (!empty($field->separator)): <?php print $field->separator; <?php endif; <<?php print $field->inline_html; class="views-field-<?php print $field->class; "> <?php if ($field->label): <label class="views-label-<?php print $field->class; "> <?php print $field->label; : </label> <?php endif; <?php // $field->element_type is either SPAN or DIV depending upon whether or not // the field is a 'block' element type or 'inline' element type. <<?php print $field->element_type; class="field-content"><?php print $field->content; </<?php print $field->element_type; > </<?php print $field->inline_html;> <?php*/ endforeach; ?> This is the result <div class="panel-separator"> </div> <div class="panel-pane pane-views-panes pane-senaste-bilderna-panel-pane-1" id="pane-senaste-bilderna"> <h2 class="pane-title">Senaste bilderna från galleriet </h2> <div class="pane-content"> <div class="view view-senaste-bilderna view-id-senaste_bilderna view-display-id-panel_pane_1 view-dom-id-2"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first"> </div> <div class="views-row views-row-2 views-row-even views-row-last"> </div> </div> </div> </div> </div> My Drupal version is 6.16

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  • Oracle Unveils Industry’s Broadest Cloud Strategy

    - by kellsey.ruppel
    Oracle Unveils Industry’s Broadest Cloud Strategy Adds Social Cloud and Showcases early customers Redwood Shores, Calif. – June 6, 2012 “Almost seven years of relentless engineering and innovation plus key strategic acquisitions. An investment of billions. We are now announcing the most comprehensive Cloud on the planet Earth,” said Oracle CEO, Larry Ellison. “Most cloud vendors only have niche assets. They don’t have platforms to extend. Oracle is the only vendor that offers a complete suite of modern, socially-enabled applications, all based on a standards-based platform.” News Facts In a major strategy update today, Larry Ellison announced the industry’s broadest and most advanced Cloud strategy and introduced Oracle Cloud Social Services, a broad Enterprise Social Platform offering. Oracle Cloud delivers a broad set of industry-standards based, integrated services that provide customers with subscription-based access to Oracle Platform Services, Application Services, and Social Services, all completely managed, hosted and supported by Oracle. Offering a wide range of business applications and platform services, the Oracle Cloud is the only cloud to enable customers to avoid the data and business process fragmentation that occurs when using multiple, siloed public clouds. Oracle Cloud is powered by leading enterprise-grade infrastructure, including Oracle Exadata and Oracle Exalogic, providing customers and partners with a high-performance, reliable, and secure infrastructure for running critical business applications. Oracle Cloud enables easy self-service for both business users and developers. Business users can order, configure, extend, and monitor their applications. Developers and administrators can easily develop, deploy, monitor and manage their applications. As part of the event, Oracle also showcased several early Oracle Cloud customers and partners including system integrators and independent software vendors. Oracle Cloud Platform Services Built on a common, complete, standards-based and enterprise-grade set of infrastructure components, Oracle Cloud Platform Services enable customers to speed time to market and lower costs by quickly building, deploying and managing bespoke applications. Oracle Cloud Platform Services will include: Database Services to manage data and build database applications with the Oracle Database. Java Services to develop, deploy and manage Java applications with Oracle WebLogic. Developer Services to allow application developers to collaboratively build applications. Web Services to build Web applications rapidly using PHP, Ruby, and Python. Mobile Services to allow developers to build cross-platform native and HTML5 mobile applications for leading smartphones and tablets. Documents Services to allow project teams to collaborate and share documents through online workspaces and portals. Sites Services to allow business users to develop and maintain visually engaging .com sites Analytics Services to allow business users to quickly build and share analytic dashboards and reports through the Cloud. Oracle Cloud Application Services Oracle Cloud Application Services provides customers access to the industry’s broadest range of enterprise applications available in the cloud today, with built-in business intelligence, social and mobile capabilities. Easy to setup, configure, extend, use and administer, Oracle Cloud Application Services will include: ERP Services: A complete set of Financial Accounting, Project Management, Procurement, Sourcing, and Governance, Risk & Compliance solutions. HCM Services: A complete Human Capital Management solution including Global HR, Workforce Lifecycle Management, Compensation, Benefits, Payroll and other solutions. Talent Management Services: A complete Talent Management solution including Recruiting, Sourcing, Performance Management, and Learning. Sales and Marketing Services: A complete Sales and Marketing solution including Sales Planning, Territory Management, Leads & Opportunity Management, and Forecasting. Customer Experience Services: A complete Customer Service solution including Web Self-Service, Contact Centers, Knowledge Management, Chat, and e-mail Management. Oracle Cloud Social Services Oracle Cloud Social Services provides the most broad and complete enterprise social platform available in the cloud today.  With Oracle Cloud Social Services, enterprises can engage with their customers on a range of social media properties in a comprehensive and meaningful fashion including social marketing, commerce, service and listening. The platform also provides enterprises with a rich social networking solution for their employees to collaborate effectively inside the enterprise. Oracle’s integrated social platform will include: Oracle Social Network to enable secure enterprise collaboration and purposeful social networking for business. Oracle Social Data Services to aggregate data from social networks and enterprise data sources to enrich business applications. Oracle Social Marketing and Engagement Services to enable marketers to centrally create, publish, moderate, manage, measure and report on their social marketing campaigns. Oracle Social Intelligence Services to enable marketers to analyze social media interactions and to enable customer service and sales teams to engage with customers and prospects effectively. Supporting Resources Oracle Cloud – learn more cloud.oracle.com – sign up now Webcast – watch the replay About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. TrademarksOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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  • Three Principles to Fix Your Broken Organization

    - by Michael Snow
    Everyone's organization is broken in some capacity. For some this is painfully visible both inside and outside their organization. For others, there are cracks noticed by only the keenest trained eyes used to looking for problems in the midst of perfection. We all know that there is often incredible hope in the despair of chaos and recognition of your problems is the first step on the road to recovery. Let us help you in your path to recovery. Join our very own, Christian Finn,  this Thursday (11/15), as he guides you through three important principles you can take back to the office to start the mending process. (Above Image Credits: the BEST site on the web to make fun of our organizations and ourselves: http://www.despair.com/ ) His three principles are NOT "TeamWork", "Ignorance" and "Tradition", but - before jumping lower on this blog post to click and register for the upcoming webcast - I thought it would be a good opportunity to give you a little taste of what we have to offer beyond the array of our fabulous On-Demand webcasts from our Social Business Thought Leader Webcast Series featuring Christian as the host. Instead, here's a snippet from our marketing team friends across the pond in Europe, where they hosted a Social Business Forum recently and featured Christian in a segment.  Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why it’s easier to get things done on the Web than at work. What’s the solution?Join us for this Webcast. Christian Finn will talk about three simple, powerful, and proven principles for improving your organization through collaboration. Each principle will be illustrated by real-world examples. Discover: How to dramatically improve workplace collaboration Why improved employee engagement creates better business results What’s the value of a fully engaged customer Time to Fix What’s Broken Register now for this Webcast—the tenth in the Oracle Social Business Thought Leaders Series. Register Now Thurs., Nov. 15, 2012 10 a.m. PT / 1 p.m. ET Presented by: Christian Finn Senior Director, Product Management, Oracle Copyright © 2012, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • Oracle Coherence 3.5 PreSales Boot Camp - Live Virtual Training (12-13/Mai/10)

    - by Claudia Costa
    Oracle Coherence is an in-memory data grid solution that enables organizations to predictably scale mission-critical applications by providing fast access to frequently used data. By automatically and dynamically partitioning data, Oracle Coherence ensures continuous data availability and transactional integrity, even in the event of a server failure. It provides organizations with a robust scale-out data abstraction layer that brokers the supply and demand of data between applications and data sources. Register today!   What will we cover The Oracle Coherence 3.5 Boot Camp is a FREE workshop which provides a quick hands-on technical ramp up on Oracle Coherence Data Grid.The Boot Camp provides a product overview, positioning and demo, discussion of customer uses and hands on lab work. Participants will leave the Oracle Coherence Boot Camp with a solid understanding of the product and where and how to apply it.It will provide an overview of the product as well as hands-on lab work.   • Architecting applications for scalability, availability, and performance • Introduction to Data Grids and Extreme Transaction Processing (XTP) • Coherence Case Studies • Oracle Coherence Product Demonstration • Coherence implementation strategies and architectural approaches • Coherence product features and APIs • Hands-on labs that will include product installation, configuration, sample applications, code examples, and more.   Who should attend This boot camp is intended for prospective users and implementers of Oracle Coherence Data Grid or implementers that have had limited exposure to Coherence and seek to gain a Technical Overview of the product with hand on exercises. Ideal participants are Oracle partners (SIs and resellers) with backgrounds in business information systems and a clientele of customers with ongoing or prospective application and/or data grid initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants.   Prerequisites and Workstation requirements There are no prerequisite classes for this Boot Camp. However, labs rely upon usage of the Java programming language. Therefore participants should be familiar with the Java language or similar Object Oriented programming languages. Additionally, students experience with enterprise data storage and manipulation is and knowledge of relevant concepts will benefit most from the boot camp. In order to attend this boot camp you need to have the necessary software installed on your laptop prior to attending the class. Please revise the Workstation Requirements page and register today! Agenda - May 12 - 8:30 May 13 - 12:30 *To view the full agenda and to register click here.    

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  • Three Key Tenets of Optimal Social Collaboration

    - by kellsey.ruppel
    Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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  • Will Your Brand Survive the Age of Digital Darwinism?

    - by Christie Flanagan
    It’s the end of business as usual.  Trends such as the mobile web, social media, gamification and real-time are forcing businesses to rethink the way they operate.  At the same time, people are embracing a new digital culture across ever expanding networks.  Together, these trends have given rise to a new breed of connected consumer, one that is ready to shake the very foundation of business today.  This is the age of Digital Darwinism – where society and technology evolve faster than your ability to adapt.  How well poised is your brand to survive and thrive in this new environment? Attend this webcast to hear Altimeter Group digital analyst and futurist, Brian Solis, discuss the rise of connected consumerism and learn how brands can survive Digital Darwinism by better understanding customer expectations, disruptive technology, and the new opportunities that arise from them. You will learn: How brands are being redefined in the digital consumer landscape and what they can do to create and steer these experiences Why consumer influence is growing and how businesses can use this to their advantage How to connect with a rising audience through new touchpoints between consumers, brands, and influencers Why you need to create a culture of change to earn trust, influence and significance among today’s connected customers Register now.

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  • Rapid Evolution of Society & Technology

    - by Michael Snow
    We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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  • Bunny Inc. Season 2: Spice Up Your Applications

    - by kellsey.ruppel
    The quality and effectiveness of online services is strongly dependent on core business processes and applications. Nonetheless, user friendly composite applications are still a challenge for enterprises, especially if they are also requested to embed social technologies to empower customization and facilitate collaboration. You can operate like Hare Inc. and disappoint your customers, delivering inefficient services and wasting outside-in innovation opportunities, or you can operate like Bunny Inc., leveraging participatory services to improve connections between people, information and applications. And maybe you are ahead enough to adopt a public enterprise cloud to drive business through organic conversations and jump-start productivity with more-purposeful social networking and contextual enterprise collaboration. Don't miss this second episode of Social Bunnies Season 2 to learn how to increase the value of existing enterprise systems while augmenting employee productivity, business flexibility and organizational awareness. Still looking for more information on composite applications. We've got a ton of great resources for you to learn more!

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