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  • How do developers verify that software requirement changes in one system do not violate a requirement of downstream software systems?

    - by Peter Smith
    In my work, I do requirements gathering, analysis and design of business solutions in addition to coding. There are multiple software systems and packages, and developers are expected to work on any of them, instead of being assigned to make changes to only 1 system or just a few systems. How developers ensure they have captured all of the necessary requirements and resolved any conflicting requirements? An example of this type of scenario: Bob the developer is asked to modify the problem ticket system for a hypothetical utility repair business. They contract with a local utility company to provide this service. The old system provides a mechanism for an external customer to create a ticket indicating a problem with utility service at a particular address. There is a scheduling system and an invoicing system that is dependent on this data. Bob's new project is to modify the ticket placement system to allow for multiple addresses to entered by a landlord or other end customer with multiple properties. The invoicing system bills per ticket, but should be modified to bill per address. What practices would help Bob discover that the invoicing system needs to be changed as well? How might Bob discover what other systems in his company might need to be changed in order to support the new changes\business model? Let's say there is a documented specification for each system involved, but there are many systems and Bob is not familiar with all of them. End of example. We're often in this scenario, and we do have design reviews but management places ultimate responsibility for any defects (business process or software process) on the developer who is doing the design and the work. Some organizations seem to be better at this than others. How do they manage to detect and solve conflicting or incomplete requirements across software systems? We currently have a lot of tribal knowledge and just a few developers who understand the entire business and software chain. This seems highly ineffective and leads to problems at the requirements level.

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  • Deep in the Heart of Texas

    - by Applications User Experience
    Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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  • The first day of JavaOne is already over!

    - by delabassee
    In the past Sunday used to be a more relaxing day with ‘just’ some JavaOne activities going on. Sunday used to be a soft day to prepare yourself for an exhausting week. This is now over as JavaOne is expanding; Sunday is now an integral part of the conference. One of the side effect of this extra day is that some activities related to JavaOne and OpenWorld such as MySQL Connect are being push to start a day earlier on Saturday (can you spot the pattern here?). On the GlassFish front, Sunday was a very busy day! It started at the Moscone Center with the annual GlassFish Community Event where the Java EE 7 and GF 4 roadmaps were presented and discussed. During the event, different GlassFish users such as ZeroTurnaround (the JRebel guys), Grupo RBS and IDR Solutions shared their views on GF, why they like GF but also what could be improved. The event was also a forum for the GF community to exchange with some of the key Java EE / GlassFish Oracle Executives and the different GF team members. The Strategy keynote and the Technical keynote were held in the Masonic Auditorium later in the after-noon. Oracle executives have presented the plans for Java SE, Java FX and Java EE. As on-demand replays will be available soon, I will not summarize several hours of content but here are some personal takeaways from those keynotes. Modularity Modularity is a big deal. We know by now that Project Jigsaw will not be ready for Java SE 8 but in any case, it is already possible (and encouraged) to test Jigsaw today. In the future, Java EE plan to rely on the modularity features provided by Java SE, so Project Jigsaw is also relevant for Java EE developers. Shorter term, to cover some of the modular requirements, Java SE will adopt the approach that was used for Java EE 6 and the notion of Profiles. This approach does not define a module system per say; Profiles is a way to clearly define different subsets of Java SE to fulfill different needs (e.g. the full JRE is not required for a headless application). The introduction of different Profiles, from the Base profile (10mb) to the Full Profile (+50mb), has been proposed for Java SE 8. Embedded Embedded is a strong theme going forward for the Java Plaform. There is now a dedicated program : Java Embedded @ JavaOne Java by nature (e.g. platform independence, built-in security, ability easily talks to any back-end systems, large set of skills available on the market, etc.) is probably the most suited platform for the Internet of Things. You can quickly be up-to-speed and develop services and applications for that space just by using your current Java skills. All you need to start developing on ARM is a 35$ Raspberry Pi ARM board (25$ if you are cheap and can live without an ethernet connection) and the recently released JDK for Linux/ARM. Obviously, GlassFish runs on Raspberry Pi. If you wan to go further in the embedded space, you should take a look Java SE Embedded, an optimized, low footprint, Java environment that support the major embedded architectures (ARM, PPC and x86). Finally, Oracle has recently introduced Java Embedded Suite, a new solution that brings modern middleware capabilities to the embedded space. Java Embedded Suite is an optimized solution that leverage Java SE Embedded but also GlassFish, Jersey and JavaDB to deploy advanced value added capabilities (eg. sensor data filtering and) deeper in the network, closer to the devices. JavaFX JavaFX is going strong! Starting from Java SE 7u6, JavaFX is bundled with the JDK. JavaFX is now available for all the major desktop platforms (Windows, Linux and Mac OS X). JavaFX is now also available, in developer preview, for low end device running Linux/ARM. During the keynote, JavaFX was shown running on a Raspberry Pi! And as announced during the keynote, JavaFX should be fully open-sourced by the end of the year; contributions are welcome!. There is a strong momentum around JavaFX, it’s the ideal client solution for the Java platform. A client layer that works perfectly with GlassFish on the back-end. If you were not convince by JavaFX, it’s time to reconsider it! As an old Chinese proverb say “One tweet is worth a thousand words!” HTML5, Project Avatar and Java EE 7 HTML5 got a lot of airtime too, it was covered during the Java EE 7 section of the keynote. Some details about Project Avatar, Oracle’s incubator project for a TSA (Thin Server Architecture) solution, were diluted and shown during the keynote. On the tooling side, Project Easel running on NetBeans 7.3 beta was demo’ed, including a cool NetBeans debugging session running in Chrome! HTML 5, Project Avatar and Java EE 7 deserve separate posts... Feedback We need your feedback! There are many projects, JSRs and products cooking : GlassFish 4, Project Jigsaw, Concurrency Utilities for Java EE (JSR 236), OpenJFX, OpenJDK to name just a few. Those projects, those specifications will have a profound impact on the Java platform for the years to come! So if you have the opportunity, download, install, learn, tests them and give feedback! Remember, you can "Make the Future Java!" Finally, the traditional GlassFish Party at the Thirsty Bear concluded the first JavaOne day. This party is another place where the community can freely exchange with the GlassFish team in a more relaxed, more friendly (but sometime more noisy) atmosphere. Arun has posted a set of pictures to reflect the atmosphere of the keynotes and the GlassFish party. You can find more details on the others Java EE and GlassFish activities here.

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  • Multiple Denial of Service vulnerabilities in libpng

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2007-5266 Denial of Service (DoS) vulnerability 4.3 PNG reference library (libpng) Solaris 10 SPARC: 137080-03 X86: 137081-03 Solaris 9 SPARC: 139382-02 114822-06 X86: 139383-02 Solaris 8 SPARC: 114816-04 X86: 114817-04 CVE-2007-5267 Denial of Service (DoS) vulnerability 4.3 CVE-2007-5268 Denial of Service (DoS) vulnerability 4.3 CVE-2007-5269 Denial of Service (DoS) vulnerability 5.0 CVE-2008-1382 Denial of Service (DoS) vulnerability 7.5 CVE-2008-3964 Denial of Service (DoS) vulnerability 4.3 CVE-2009-0040 Denial of Service (DoS) vulnerability 6.8 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Ops Center 12.1.4 Released

    - by Owen Allen
    Ops Center version 12.1.4.0.0, an update for 12c, has just been released. There are a few new features. The biggest one is support for multiple Automated Installer install services, which means that you can provision any version of Oracle Solaris 11, rather than just one. We've also added support for multi-file VM templates, and enhanced the network configuration support for vServers. You can take a look at the What's New document for more information about the new features. If you're already using Ops Center, you can download the 12.1.4 upgrade through the UI, or get it from the Oracle Tech Network or from e-delivery. The Upgrade chapter in the Admin Guide explains how to perform the upgrade.

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  • OTN Lounge at JavaOne Latin America

    - by Tori Wieldt
    At JavaOne Latin America, the Oracle Technology Network (OTN) lounge is part of the Java Demogrounds. Come join us to talk to technology experts, network with other developers, see some cool demos and live hacking sessions, to charge your laptop, and recharge yourself between sessions. We'll have a mini-theater with demos and Stephen Chin with his NightHacking tour. Come join the fun! The schedule so far is (follow @JavaOneConf for schedule updates): Daily (Tuesday, Wednesday, Thursday) 14:00 Nighthacking Tour with Stephen Chin 15:00 Nighthacking Tour with Stephen Chin 16:00 Oracle ACEs We also will have giveaways at the lounge, hope you like this image...

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  • The Virtues and Challenges of Implementing Basel III: What Every CFO and CRO Needs To Know

    - by Jenna Danko
    The Basel Committee on Banking Supervision (BCBS) is a group tasked with providing thought-leadership to the global banking industry.  Over the years, the BCBS has released volumes of guidance in an effort to promote stability within the financial sector.  By effectively communicating best-practices, the Basel Committee has influenced financial regulations worldwide.  Basel regulations are intended to help banks: More easily absorb shocks due to various forms of financial-economic stress Improve risk management and governance Enhance regulatory reporting and transparency In June 2011, the BCBS released Basel III: A global regulatory framework for more resilient banks and banking systems.  This new set of regulations included many enhancements to previous rules and will have both short and long term impacts on the banking industry.  Some of the key features of Basel III include: A stronger capital base More stringent capital standards and higher capital requirements Introduction of capital buffers  Additional risk coverage Enhanced quantification of counterparty credit risk Credit valuation adjustments  Wrong  way risk  Asset Value Correlation Multiplier for large financial institutions Liquidity management and monitoring Introduction of leverage ratio Even more rigorous data requirements To implement these features banks need to embark on a journey replete with challenges. These can be categorized into three key areas: Data, Models and Compliance. Data Challenges Data quality - All standard dimensions of Data Quality (DQ) have to be demonstrated.  Manual approaches are now considered too cumbersome and automation has become the norm. Data lineage - Data lineage has to be documented and demonstrated.  The PPT / Excel approach to documentation is being replaced by metadata tools.  Data lineage has become dynamic due to a variety of factors, making static documentation out-dated quickly.  Data dictionaries - A strong and clean business glossary is needed with proper identification of business owners for the data.  Data integrity - A strong, scalable architecture with work flow tools helps demonstrate data integrity.  Manual touch points have to be minimized.   Data relevance/coverage - Data must be relevant to all portfolios and storage devices must allow for sufficient data retention.  Coverage of both on and off balance sheet exposures is critical.   Model Challenges Model development - Requires highly trained resources with both quantitative and subject matter expertise. Model validation - All Basel models need to be validated. This requires additional resources with skills that may not be readily available in the marketplace.  Model documentation - All models need to be adequately documented.  Creation of document templates and model development processes/procedures is key. Risk and finance integration - This integration is necessary for Basel as the Allowance for Loan and Lease Losses (ALLL) is calculated by Finance, yet Expected Loss (EL) is calculated by Risk Management – and they need to somehow be equal.  This is tricky at best from an implementation perspective.  Compliance Challenges Rules interpretation - Some Basel III requirements leave room for interpretation.  A misinterpretation of regulations can lead to delays in Basel compliance and undesired reprimands from supervisory authorities. Gap identification and remediation - Internal identification and remediation of gaps ensures smoother Basel compliance and audit processes.  However business lines are challenged by the competing priorities which arise from regulatory compliance and business as usual work.  Qualification readiness - Providing internal and external auditors with robust evidence of a thorough examination of the readiness to proceed to parallel run and Basel qualification  In light of new regulations like Basel III and local variations such as the Dodd Frank Act (DFA) and Comprehensive Capital Analysis and Review (CCAR) in the US, banks are now forced to ask themselves many difficult questions.  For example, executives must consider: How will Basel III play into their Risk Appetite? How will they create project plans for Basel III when they haven’t yet finished implementing Basel II? How will new regulations impact capital structure including profitability and capital distributions to shareholders? After all, new regulations often lead to diminished profitability as well as an assortment of implementation problems as we discussed earlier in this note.  However, by requiring banks to focus on premium growth, regulators increase the potential for long-term profitability and sustainability.  And a more stable banking system: Increases consumer confidence which in turn supports banking activity  Ensures that adequate funding is available for individuals and companies Puts regulators at ease, allowing bankers to focus on banking Stability is intended to bring long-term profitability to banks.  Therefore, it is important that every banking institution takes the steps necessary to properly manage, monitor and disclose its risks.  This can be done with the assistance and oversight of an independent regulatory authority.  A spectrum of banks exist today wherein some continue to debate and negotiate with regulators over the implementation of new requirements, while others are simply choosing to embrace them for the benefits I highlighted above. Do share with me how your institution is coping with and embracing these new regulations within your bank. Dr. Varun Agarwal is a Principal in the Banking Practice for Capgemini Financial Services.  He has over 19 years experience in areas that span from enterprise risk management, credit, market, and to country risk management; financial modeling and valuation; and international financial markets research and analyses.

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  • What's the format of Real World Performance Day?

    - by william.hardie
    A question that has cropped a lot of late is "what's the format of Real World Performance Day?" Not an unreasonable question you might think. Sure enough, a quick check of the Independent Oracle User Group's website tells us a bit about the Real World Performance Day event, but no formal agenda? This was one of the questions I posed to Tom Kyte (one of the main presenters) in our recent podcast. Tom tells us that this isn't your traditional event where one speaker follows another with loads of slides. In fact, the Real World Performance Day features Tom and fellow Oracle performance experts - Andrew Holdsworth and Graham Wood - continuously on stage throughout the day. All three will be discussing database performance challenges and solutions from development, architectural design and management perspectives. There's going to be multi-terabyte demos on show, less of the traditional slides, and more interactive debate and discussion going on. Tune-in and hear what else Tom has to say about this fairly unique event!

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  • Kscope 2014 Preview: Data Modeling and Moving Meditation with Kent Graziano

    - by OTN ArchBeat
    Those attending ODTUG's Kscope event in Seattle, June 22-26, will spend several days up to their eyeballs in technical sessions by more than 200 experts in a variety of specialties and Oracle technologies. Oracle ACE Director Kent Graziano is one of those experts, with a focus on business intelligence and data warehouse architecture. But in addition to the two data modeling sessions he'll present, Kent will for the fourth year in a row lead Kscope early risers in daily sessions in Chi Gung, Chinese martial art that Kent describes as "moving mediation." Want to learn more about Kent's Kscope 2014 data modeling sessions and how Chi Gung can help you get a great start on your day? Check out this video interview. Connect with Kent Gaziano Watch more interviews with Kscope 2014 session presenters.

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  • Choice Hotels' Rain Fletcher talks WebLogic Server

    - by ruma.sanyal
    Choice Hotels International's Vice President of Application Development & Architecture, Rain Fletcher, discusses how Oracle WebLogic Server supports their mission-critical reservation system. Choice Hotels has very stringent requirements of their reservation systems servicing over hundred thousand check-in and check-outs every day. The reservation system needs to be up 24X7 and unplanned outages are not acceptable. Choice Hotels chose WebLogic because it is the #1 app server in the marketplace with high uptime, zero downtime deployment, and best in class clustering abilities. Listen to Rain discuss Choice Hotels future plans and how Oracle bestows them with competitive advantage.

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  • From DBA to Data Analyst

    - by Denise McInerney
    Cross posted from the PASS Blog There is a lot changing in the data professional’s world these days. More data is being produced and stored. More enterprises are trying to use that data to improve their products and services and understand their customers better. More data platforms and tools seem to be crowding the market. For a traditional DBA this can be a confusing and perhaps unsettling time. It’s also a time that offers great opportunity for career growth. I speak from personal experience. We sometimes refer to the “accidental DBA”, the person who finds herself suddenly responsible for managing the database because she has some other technical skills. While it was not accidental, six months ago I was unexpectedly offered a chance to transition out of my DBA role and become a data analyst. I have since come to view this offer as a gift, though at the time I wasn’t quite sure what to do with it. Throughout my DBA career I’ve gotten support from my PASS friends and colleagues and they were the first ones I turned to for counsel about this new situation. Everyone was encouraging and I received two pieces of valuable advice: first, leverage what I already know about data and second, work to understand the business’ needs. Bringing the power of data to bear to solve business problems is really the heart of the job. The challenge is figuring out how to do that. PASS had been the source of much of my technical training as a DBA, so I naturally started there to begin my Business Intelligence education. Once again the Virtual Chapter webinars, local chapter meetings and SQL Saturdays have been invaluable. I work in a large company where we are fortunate to have some very talented data scientists and analysts. These colleagues have been generous with their time and advice. I also took a statistics class through Coursera where I got a refresher in statistics and an introduction to the R programming language. And that’s not the end of the free resources available to someone wanting to acquire new skills. There are many knowledgeable Business Intelligence and Analytics professionals who teach through their blogs. Every day I can learn something new from one of these experts. Sometimes we plan our next career move and sometimes it just happens. Either way a database professional who follows industry developments and acquires new skills will be better prepared when change comes. Take the opportunity to learn something about the changing data landscape and attend a Business Intelligence, Business Analytics or Big Data Virtual Chapter meeting. And if you are moving into this new world of data consider attending the PASS Business Analytics Conference in April where you can meet and learn from those who are already on that road. It’s been said that “the only thing constant is change.” That’s never been more true for the data professional than it is today. But if you are someone who loves data and grasps its potential you are in the right place at the right time.

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  • The Information Driven Value Chain - Part 1

    - by Paul Homchick
    One hundred years ago, there were places on Earth that no man had ever seen.  Today, a man standing in one of those places can instantaneously communicate with someone who may be strolling down the street on his way to lunch half way around the globe.  Our world is shrinking and becoming virtual. It is a world of incredible bounty and speed where we can get a product delivered to us anywhere on earth within a day or two. However, this world is also one of challenge where volatility, uncertainty, risk and chaos are our daily companions. To prosper amid the realities of this new world, the enterprise needs a business model. Globalization and instant communications demand greater operational flexibility than ever before. Extended supply chains have elevated the management of risk to a central concern, and regulatory demands from multiple governments place an increasing burden of compliance on companies. Finally, the speed of today's business requires continuous innovation to keep from falling behind the global competition.

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  • APEX 4.2 Early Adopter ist da!

    - by carstenczarski
    Gentlemen ... start your engines .... Es ist wieder soweit: Das Early Adopter Release von APEX 4.2 ist zum Testen auf apexea.oracle.com  freigegeben. Workspaces gibt es wie immer kostenlos für alle interessierten Tester. Nach dem Login können Sie die neuen Features gleich ausprobieren - allen voran das einfache, deklarative Erstellen von APEX-Anwendungen für mobile Endgeräte oder HTML5-Diagramme. Aber auch darüber hinaus gibt es zahlreiche neue Dinge - mit Verbesserungen beim Excel-Upload für den Endanwender oder der Möglichkeit nun 200 (anstelle von 100) Elemente auf eine Seite zu setzen, seien nur zwei genannt. Ein Community Tipp mit detaillierterten Erklärungen der neuen Features folgt in Kürze - bleiben Sie dran und vergessen Sie nicht, sich gleich bei apexea.oracle.com  anzumelden.

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  • Willkommen in der Cloud. Aber nur mit den richtigen Standards.

    - by A&C Redaktion
    Cloud Computing ist das „In"-Thema, über das Anwender, Partner und Anbieter gleichermaßen heiß diskutieren. Reinhard Arnhold, Director Channel Sales, ist ein echter Kenner der Materie und zeigt im Video die unterschiedlichen Perspektiven auf, die ein ISV einnehmen kann. Die Geschäftsmodelle erfahren durch die Möglichkeit des Cludcomputings eine neue Dimension. Für welches Modell sich ISVs hierbei auch entscheiden, den richtigen Standard bei der Lösungsarchitektur zu wählen, das ist, so Reinhard Arnhold, eine der wichtigsten Erfolgsvoraussetzungen. Für ISVs, die aktuell noch keine Cloud Computing-fähigen Anwendungen haben, hat Reinhard Arnhold eine gute Botschaft. Oracle ist vorbereitet, mit der standardisierten Oracle Architektur den ISVs den Weg in die Cloud zu bahnen. Erlauben Sie ein kleines Wortspiel: Das ist der „Stairway to heaven". Es kann also ganz einfach sein, den geschäftlichen Himmel durch die Cloud zu erreichen.

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  • BizTalk Server 2010 Beta available

    - by Rajesh Charagandla
    BizTalk Server 2010 Beta - Click Here to Download Overview: BizTalk Server 2010 offers significant enhancements to help integrate heterogeneous Line-of-business systems with Windows .NET and SharePoint based applications to optimize user productivity, gain business efficiency and increase agility . BizTalk Server 2010 allow .Net developers to take advantage of BizTalk services right out of the box to rapidly build solutions that need to integrate transactions and data from applications like SAP, Mainframes, MS Dynamics and Oracle. Similarly SharePoint developers can seamlessly use BizTalk services directly through the new Business Connectivity Services in SharePoint 2010. BizTalk Server 2010 includes new data mapping & transformation tool to dramatically reduce the development time to mediate data exchange between disparate systems. It also provide a new single dashboard to manage performance parameters and streamline deployments from development to test to production. BizTalk 2010 includes new, scalable Trading Partner Management (TPM) model with a graphical interface for flexible management of business partner relationships and efficient on-boarding process.

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  • IRM and Consumerization

    - by martin.abrahams
    As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

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  • Recording Available: March 2010 Quarterly Customer Update Webcast

    - by michelle.huff
    Missed the last Quarterly Customer Update Webcast? We discussed several product updates on the March quarterly customer Webcast, including the first phase of the Oracle Content Management 11g release. Some of the highlights include Information Rights Management (IRM) 11g and Imaging and Process Management (I/PM) 11g Overviews. Additionally, we covered I/PM 11g new features, implementation and migration topics that existing customers would like to know. You can find quick links to all the resources I mentioned on the call, as well as links to the presentation and recording details in My Oracle Support from the March 2010 Webcast Resource Links page on OTN.

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  • Laptoppal a HOUG konferenci&aacute;ra

    - by Lajos Sárecz
    Mához 3 hétre kezdodik a HOUG konferencia. Március 28-án hétfon, a konferencia 0. napján délután Workshop-okkal indítjuk a konferenciát, amelyek közül több is lehetoséget ad arra, hogy a résztvevok saját laptopjukon kipróbálhassák az Oracle különbözo termékeit. Én egy Oracle Data Masking Hands-on Workshop-ot fogok tartani a deperszonalizáció, anonimizálás bemutatására, amely keretében egy Virtualbox image-et kap minden résztvevo. Szükség lesz kb. 20GB szabad területre, 3 GB memóriára. Valami oknál fogva a Data Masking Demo nem szereti az AMD processzorokat, így érdemes Intel alapú processzorral felszerelt laptoppal érkezni. Mivel egymás után több hands-on részvételre is lehetoség nyílik, ezért aki szeretné az image-eket megorízni, az készüljön megfelelo méretu háttértárral.

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • MSR Issue on 12.1 Enterprise Controllers

    - by Owen Allen
    We've noticed a problem with MSR initialization and synchronization on Enterprise Controllers that are using Java 7u45. If you're running into the issue, these jobs fail with Java errors. Java 7u45 is bundled with Oracle Solaris 11.1 SRU 12, so if you're using that version or if you plan to use it, you should be aware of this issue. There's a simple fix. You can do the fix before upgrading to SRU 12, but you can't do it before you install the Enterprise Controller. First, log on to the Enterprise Controller system and stop the EC using the ecadm command. This command is in the /opt/SUNWxvmoc/bin directory on Oracle Solaris systems and in the /opt/sun/xvmoc/bin directory on Linux systems: ecadm stop -w Then run this command to fix the issue: cacaoadm set-param java-flags=`cacaoadm get-param -v java-flags -i oem-ec | sed 's/Xss256k/Xss384k/'` -i oem-ec And then restart the EC: ecadm start -w Once you apply this fix, you should be set.

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