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  • JD Edwards World Reporting Made Easy with Real Time Reporting Tools from The GL Company

    Fred talks to Paul Yarwood, US Operations General Manager and Richard Crotty, North America Business Development Manager for The GL Company, an Oracle Certified Partner, and Denise Grills, Senior Director of Marketing and Product Strategy for Oracle's JD Edwards World products. They discuss how the finance department of JD Edwards World customers can have complete control over their management reporting with a true inquiry, consolidation, and reporting solution from The GL Company, freeing up the finance team from being dependent upon IT time and resources.

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  • CQRS &ndash; Questions and Concerns

    - by Dylan Smith
    I’ve been doing a lot of learning on CQRS and Event Sourcing over the last little while and I have a number of questions that I haven’t been able to answer. 1. What is the benefit of CQRS when compared to a typical DDD architecture that uses Event Sourcing and properly captures intent and behavior via verb-based commands? (other than Scalability) 2. When using CQRS what do you do with complex query-based logic? I’m going to elaborate on #1 in this blog post and I’ll do a follow-up post on #2. I watched through Greg Young’s video on the business benefits of CQRS + Event Sourcing and first let me say that I thought it was an excellent presentation that really drives home a lot of the benefits to this approach to architecture (I watched it twice in a row I enjoyed it so much!). But it didn’t answer some of my questions fully (I wish I had been there to ask these of Greg in person!). So let me pick apart some of the points he makes and how they relate to my first question above. I’m completely sold on the idea of event sourcing and have a clear understanding of the benefits that it brings to the table, so I’m not going to question that. But you can use event sourcing without going to a CQRS architecture, so my main question is around the benefits of CQRS + Event Sourcing vs Event Sourcing + Typical DDD architecture Architecture with Event Sourcing + Commands on Left, CQRS on Right Greg talks about how the stereotypical architecture doesn’t support DDD, but is that only because his diagram shows DTO’s coming up from the client. If we use the same diagram but allow the client to send commands doesn’t that remove a lot of the arguments that Greg makes against the stereotypical architecture? We can now introduce verbs into the system. We can capture intent now (storing it still requires event sourcing, but you can implement event sourcing without doing CQRS) We can create a rich domain model (as opposed to an anemic domain model) Scalability is obviously a benefit that CQRS brings to the table, but like Greg says, very few of the systems we create truly need significant scalability Greg talks about the ability to scale your development efforts. He says CQRS allows you to split the system into 3 parts (Client, Domain/Commands, Reads) and assign 3 teams of developers to work on them in parallel; letting you scale your development efforts by 3x with nearly linear gains. But in the stereotypical architecture don’t you already have 2 separate modules that you can split your dev efforts between: The client that sends commands/queries and receives DTO’s, and the Domain which accepts commands/queries, and generates events/DTO’s. If this is true it’s not really a 3x scaling you achieve with CQRS but merely a 1.5x scaling which while great doesn’t sound nearly as dramatic (“I can do it with 10 devs in 12 months – let me hire 5 more and we can have it done in 8 months”). Making the Query side “stupid simple” such that you can assign junior developers (or even outsource it) sounds like a valid benefit, but I have some concerns over what you do with complex query-based logic/behavior. I’m going to go into more detail on this in a follow-up blog post shortly. He also seemed to focus on how “stupid-simple” it is doing queries against the de-normalized data store, but I imagine there is still significant complexity in the event handlers that interpret the events and apply them to the de-normalized tables. It sounds like Greg suggests that because we’re doing CQRS that allows us to apply Event Sourcing when we otherwise wouldn’t be able to (~33:30 in the video). I don’t believe this is true. I don’t see why you wouldn’t be able to apply Event Sourcing without separating out the Commands and Queries. The queries would just operate against the domain model instead of the database. But you’d still get the benefits of Event Sourcing. Without CQRS the queries would only be able to operate against the current state rather than the event history, but even in CQRS the domain behaviors can only operate against the current state and I don’t see that being a big limiting factor. If some query needs to operate against something that is not captured by the current state you would just have to update the domain model to capture that information (no different than if that statement were made about a Command under CQRS). Some of the benefits I do see being applicable are that your domain model might end up being simpler/smaller since it only needs to represent the state needed to process commands and not worry about the reads (like the Deactivate Inventory Item and associated comment example that Greg provides). And also commands that can be handled in a Transaction Script style manner by the command handler simply generating events and not touching the domain model. It also makes it easier for your senior developers to focus on the command behavior and ignore the queries, which is usually going to be a better use of their time. And of course scalability. If anybody out there has any thoughts on this and can help educate me further, please either leave a comment or feel free to get in touch with me via email:

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  • BIWA Wednesday TechCast Series - Opposition to Data Warehouse Initiatives

    - by jenny.gelhausen
    BIWA Wednesday TechCast Series - 19th Event! Opposition to Data Warehouse Initiatives Please join us for this webcast on Wednesday, March 24, 12 noon Eastern or check your local area's time Webcast is open to clients, prospects and partners. No matter how good your technology and technical skills, organizational issues can derail a data warehousing or BI project. Therefore BIWA presents a vital topic that crosses product boundaries: organizational resistance to data warehouse initiatives - how to recognize it and what to do about it. Many a DW/BI professional has been surprised by organizational resistance to DW/BI initiatives. Yet real organizational imperatives may be behind this apparently irrational behavior. Based on in-depth interviews with IT professionals, industry consultants, and power users, our speaker Bruce Jenks will present his research findings about what drives organizational resistance to data warehouse initiatives. The talk will cover specific behaviors that can signal organizational resistance to a data warehouse program and what organizations have done to address such resistance. Presenter: Bruce Jenks of Dun and Bradstreet Bruce Jenks has over 20 years experience in data warehousing and business intelligence, much of it as a consultant to large organizations spanning the US. Bruce's data warehousing clients have included firms such as Sprint, Gallo Wines, Southern California Edison, The Gap, and Safeway. He started his data warehousing career at Metaphor Computers, a pioneering DW/BI firm from which a number of industry luminaries sprang including Ralph Kimball (author of The Data Warehouse Toolkit ). Bruce continued his data warehousing career at HP, Stanford University and other firms. Bruce is currently completing his doctorate in business administration at Golden Gate University, and today's material arises from his doctoral research. He is also a principal consultant for Dun and Bradstreet. Audio Dial-In: 866 682 4770 Audio Meeting ID: 1683901 Audio Meeting Passcode: 334451 Web Conference: Please register at https://www1.gotomeeting.com/register/807185273 After you register you will be provided with a link to the TechCast. Invitation to Speakers: All BIWA members and Oracle professionals (experts, end users, managers, DBAs, developers, data analysts, ISVs, partners, etc.) may submit abstracts for 45 minute technical webcasts to our Oracle BIWA (IOUG SIG) Community. Submit your BIWA TechCast abstract today! BIWA is a worldwide forum with over 2000 members who are business intelligence, warehousing and analytics professionals. BIWA presents information, experiences and best practices in successfully deploying Oracle Database-centric BI, Data Warehousing, and Analytics products, features and Options--the Oracle Database "BIWA" platform. Attendance Information & Replays at the BIWA website: oraclebiwa.org var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Don’t install JDev and BPM in the same Home

    - by Mark Nelson
    I don’t think this is actually documented anywhere, but it is something that you will want to be aware of if you are using the BPM 11.1.1.5 Feature Pack. It is not supported to install the Feature Pack patch into an Oracle Home which contains JDeveloper and the runtime components (WebLogic, SOA, BPM, etc.) If you are installing on the same machine, like a developer’s machine for example, you should install JDeveloper into a separate Oracle (Middleware) Home.

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  • Enterprise Performance Management: Driving Management Excellence

    Extending operational excellence to management excellence is the new strategic imperative for organizations large and small, all around the world. Management Excellence is a strategy for organizations to differentiate from their competition, by being smarter, more agile and more aligned. Tune into this conversation with John Kopcke, Senior Vice President of Oracle’s Enterprise Performance Management Global Business Unit to learn how leading companies are integrating their management processes and using Oracle’s EPM System to achieve management excellence.

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  • How do you Send More that 20 Parameters to a Stored Procedure Using ODP.Net?

    - by discwiz
    Switching from Microsofts Oracle Driver to ODP.NET version 10.2.0.100. After changing the data types to OracleDBTypes in a procedure, that worked perficetly using System.Data.OracleClient, the procedure fails if we try and pass in more that 20 parameters. The error returned is: ORA-06550: line 1, column 7: PLS-00306: wrong number or types of arguments in call to 'ADD_TARP_EVENT' ORA-06550: line 1, column 7: PL/SQL: Statement ignorede If we reduce the number of parameters to less than 20 it works. Is this a known issue? Thanks, Dave Here the code for creating the parameters: Shared Function CreateTarpEventCommand(ByVal aTarpEvent As TARPEventType) As OracleCommand Dim cmd As New OracleCommand With aTarpEvent cmd.Parameters.Add(New OracleParameter("I_facID_C", OracleDbType.Char)).Value = .FacilityShortName cmd.Parameters.Add(New OracleParameter("I_facName_VC", OracleDbType.Varchar2)).Value = .FacilityLongName cmd.Parameters.Add(New OracleParameter("I_client_VC", OracleDbType.Varchar2)).Value = .ComputerNameTarpIsRunningOn cmd.Parameters.Add(New OracleParameter("I_TARP_Version_VC", OracleDbType.Varchar2)).Value = .TarpVersionNumber cmd.Parameters.Add(New OracleParameter("I_NAS_Type_VC", OracleDbType.Varchar2)).Value = .FacilityNASSystemType cmd.Parameters.Add(New OracleParameter("I_Aircraft1_Callsign_VC", OracleDbType.Varchar2)).Value = .Aircraft1Callsign If .Aircraft1Type Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Aircraft1_Type_VC", OracleDbType.Varchar2)).Value = .Aircraft1Type End If If .Aircraft1Category Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Aircraft1_Cat_VC", OracleDbType.Varchar2)).Value = .Aircraft1Category End If cmd.Parameters.Add(New OracleParameter("I_Aircraft2_Callsign_VC", OracleDbType.Varchar2)).Value = .Aircraft2Callsign If .Aircraft2Type Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Aircraft2_Type_VC", OracleDbType.Varchar2)).Value = .Aircraft2Type End If If .Aircraft2Category Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Aircraft2_Cat_VC", OracleDbType.Varchar2)).Value = .Aircraft2Category End If If .SensorShortName Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Sensor_Name_VC", OracleDbType.Varchar2)).Value = .SensorShortName End If If .TarpConfigurationName Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_TARP_Config_Name_VC", OracleDbType.Varchar2)).Value = .TarpConfigurationName End If If .EntryCreatorID Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Create_VC", OracleDbType.Varchar2)).Value = .EntryCreatorID End If If .LogAction Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Log_Action_VC", OracleDbType.Varchar2)).Value = .LogAction End If cmd.Parameters.Add(New OracleParameter("I_TARP_Mode_VC", OracleDbType.Varchar2)).Value = .TarpOperatingMode cmd.Parameters.Add(New OracleParameter("I_Min_Loss_N", OracleDbType.Decimal)).Value = .ClosestMeasureOfLoSS If .MapName Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_MAP_NAME_VC", OracleDbType.Varchar2)).Value = .MapName End If If .TarpConfigurationFileHash Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_CONFIG_HASH_VC", OracleDbType.Varchar2)).Value = .TarpConfigurationFileHash End If Dim aDate As OracleDate = CType(.LossEventsMessages(0).LossEventTime, System.DateTime) cmd.Parameters.Add(New OracleParameter("I_FIRST_LOSS_EVENT_DATE", OracleDbType.Date)).Value = aDate cmd.Parameters.Add(New OracleParameter("I_FIRST_LOSS_EVENT_MS_N", OracleDbType.Int32)).Value = .LossEventsMessages(0).LossEventMilliSeconds If .ZippedMapFiles Is Nothing Then cmd.Parameters.Add(New OracleParameter("I_Map_File_BL", OracleDbType.Blob)).Value = .ZippedMapFiles End If cmd.Parameters.Add(New OracleParameter("I_TARP_Package_BL", OracleDbType.Blob)).Value = .ZippedTarpPackageWithoutMaps cmd.Parameters.Add(New OracleParameter("rs_RESULTS", OracleDbType.RefCursor)).Direction = ParameterDirection.Output End With Return cmd End Function And here is the code for executing the procedure: Dim workingDataSet As New DataSet Dim oracleConnection As New OracleConnection Dim cmd As New OracleCommand Dim oracleDataAdapter As New OracleDataAdapter Try Using oracleConnection oracleConnection.ConnectionString = System.Configuration.ConfigurationManager.AppSettings("MasterConnectionODT") cmd = HelperDB.CreateTarpEventCommand(TarpEvent) cmd.Connection = oracleConnection cmd.CommandText = "LOADER.ADD_TARP_EVENT" cmd.CommandType = CommandType.StoredProcedure Using oracleConnection oracleConnection.Open() Dim aTransation As OracleTransaction = oracleConnection.BeginTransaction(IsolationLevel.ReadCommitted) Try Using oracleDataAdapter oracleDataAdapter = New OracleDataAdapter(cmd) oracleDataAdapter.TableMappings.Add("Results", "rs_Max") oracleDataAdapter.Fill(workingDataSet) ....

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  • Cannot create a row of size 8074 which is greater than the allowable maximum row size of 8060.

    - by Lieven Cardoen
    I have already asked a question about this, but the problems keeps on hitting me ;-) I have two tables that are identical. I want to add a xml column. In the first table this is no problem, but in the second table I get the sqlException (title). However, apart from the data in it, they are the same. So, can I get the sqlException because of data in the table? I have also tried to store the field off page with EXEC sp_tableoption 'dbo.PackageSessionNodesFinished', 'large value types out of row', 1 but without any succes. The same SqlException keeps coming. First table: PackageSessionNodes CREATE TABLE [dbo].[PackageSessionNodes]( [PackageSessionNodeId] [int] IDENTITY(1,1) NOT NULL, [PackageSessionId] [int] NOT NULL, [TreeNodeId] [int] NOT NULL, [Duration] [int] NULL, [Score] [float] NOT NULL, [ScoreMax] [float] NOT NULL, [Interactions] [xml] NOT NULL, [BrainTeaser] [bit] NULL, [DateCreated] [datetime] NULL, [CompletionStatus] [int] NOT NULL, [ReducedScore] [float] NOT NULL, [ReducedScoreMax] [float] NOT NULL, [ContentInteractions] [xml] NOT NULL, CONSTRAINT [PK_PackageSessionNodes] PRIMARY KEY CLUSTERED ( [PackageSessionNodeId] ASC )WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY] ) ON [PRIMARY] Second table: PackageSessionNodesFinished CREATE TABLE [dbo].[PackageSessionNodesFinished]( [PackageSessionNodeFinishedId] [int] IDENTITY(1,1) NOT NULL, [PackageSessionId] [int] NOT NULL, [TreeNodeId] [int] NOT NULL, [Duration] [int] NULL, [Score] [float] NOT NULL, [ScoreMax] [float] NOT NULL, [Interactions] [xml] NOT NULL, [BrainTeaser] [bit] NULL, [DateCreated] [datetime] NULL, [CompletionStatus] [int] NOT NULL, [ReducedScore] [float] NOT NULL, [ReducedScoreMax] [float] NOT NULL, [ContentInteractions] [xml] NULL, CONSTRAINT [PK_PackageSessionNodesFinished] PRIMARY KEY CLUSTERED ( [PackageSessionNodeFinishedId] ASC )WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY] ) ON [PRIMARY] First script I tried to run (First two ALTER TABLE work fine, the third crashes on SqlException) ALTER TABLE dbo.PackageSessionNodes ADD ContentInteractions xml NOT NULL CONSTRAINT DF_PackageSessionNodes_ContentInteractions DEFAULT (('<contentinteractions/>')); ALTER TABLE dbo.PackageSessionNodes DROP CONSTRAINT DF_PackageSessionNodes_ContentInteractions ALTER TABLE dbo.PackageSessionNodesFinished ADD ContentInteractions xml NOT NULL CONSTRAINT DF_PackageSessionNodesFinished_ContentInteractions DEFAULT (('<contentinteractions/>')); ALTER TABLE dbo.PackageSessionNodesFinished DROP CONSTRAINT DF_PackageSessionNodesFinished_ContentInteractions Second script I tried to run with the same result as previous script: EXEC sp_tableoption 'dbo.PackageSessionNodes', 'large value types out of row', 1 ALTER TABLE dbo.PackageSessionNodes ADD ContentInteractions xml NOT NULL CONSTRAINT DF_PackageSessionNodes_ContentInteractions DEFAULT (('<contentinteractions/>')); ALTER TABLE dbo.PackageSessionNodes DROP CONSTRAINT DF_PackageSessionNodes_ContentInteractions EXEC sp_tableoption 'dbo.PackageSessionNodesFinished', 'large value types out of row', 1 ALTER TABLE dbo.PackageSessionNodesFinished ADD ContentInteractions xml NOT NULL CONSTRAINT DF_PackageSessionNodesFinished_ContentInteractions DEFAULT (('<contentinteractions/>')); ALTER TABLE dbo.PackageSessionNodesFinished DROP CONSTRAINT DF_PackageSessionNodesFinished_ContentInteractions Now, In PackageSessionNodes there are 234 records, in PackageSessionNodesFinished there are 4256946 records. Really would appreciate some help here as I'm stuck.

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  • Message From David Callaghan: Be The Best We Can Be

    - by swalker
    In this new message, David Callaghan shares his observations on taking the lead of EMEA Alliances & Channels and outlines his personal mantra and priorities for FY13. Please watch this video to hear David's perspective on the most significant evolution of Alliances & Channels, and how we can be successful by making the most of the unique opportunities of Oracle on Oracle together.

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  • BYOD is not a fashion statement; it’s an architectural shift - by Indus Khaitan

    - by Greg Jensen
    Ten years ago, if you asked a CIO, “how mobile is your enterprise?”. The answer would be, “100%, we give Blackberry to all our employees.”Few things have changed since then: 1.    Smartphone form-factors have matured, especially after the launch of iPhone. 2.    Rapid growth of productivity applications and services that enable creation and consumption of digital content 3.    Pervasive mobile data connectivityThere are two threads emerging from the change. Users are rapidly mingling their personas of an individual as well as an employee. In the first second, posting a picture of a fancy dinner on Facebook, to creating an expense report for the same meal on the mobile device. Irrespective of the dual persona, a user’s personal and corporate lives intermingle freely on a single hardware and more often than not, it’s an employees personal smartphone being used for everything. A BYOD program enables IT to “control” an employee owned device, while enabling productivity. More often than not the objective of BYOD programs are financial; instead of the organization, an employee pays for it.  More than a fancy device, BYOD initiatives have become sort of fashion statement, of corporate productivity, of letting employees be in-charge and a show of corporate empathy to not force an archaic form-factor in a world of new device launches every month. BYOD is no longer a means of effectively moving expense dollars and support costs. It does not matter who owns the device, it has to be protected.  BYOD brings an architectural shift.  BYOD is an architecture, which assumes that every device is vulnerable, not just what your employees have brought but what organizations have purchased for their employees. It's an architecture, which forces us to rethink how to provide productivity without comprising security.Why assume that every device is vulnerable? Mobile operating systems are rapidly evolving with leading upgrade announcement every other month. It is impossible for IT to catch-up. More than that, user’s are savvier than earlier.  While IT could install locks at the doors to prevent intruders, it may degrade productivity—which incentivizes user’s to bypass restrictions. A rapidly evolving mobile ecosystem have moving parts which are vulnerable. Hence, creating a mobile security platform, which uses the fundamental blocks of BYOD architecture such as identity defragmentation, IT control and data isolation, ensures that the sprawl of corporate data is contained. In the next post, we’ll dig deeper into the BYOD architecture. Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

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  • Java Spotlight Episode 58: Peter Korn and Ofir Leitner on ME Accessibility

    - by Roger Brinkley
    Tweet Interview with Peter Korn and Ofir Leitner on Mobile and Embedded Accessibility. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Alexis Moussine-Pouchkine, Java EE Developer Advocate. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Announcing Oracle WebLogic 12c Geronimo 3 beta - Another Apache project now compatible with Java EE 6 NetBeans 7.1 RC1 is out JavaFX links of the weeks JavaFX videos on Parleys: Nicolas Lorain's Introduction to JavaFX 2.0 from JavaOne 2011 & Richard Bair on JavaFX Architecture and Programming Model Events Dec 4, SOUJava Geek Bike Ride 2011, Sao Paulo  Dec 5-7, UKOUG, Birmingham, UK Dec 6-8, Java One Brazil, Sao Paulo Dec 9 UAIJUG, Uberlandia Dec 9 CEJUG, Fortaleza/CE Dec 10 GUJAVA, Florianopolis Dec 10 ALJUG, Maceio/AL Dec 11 Javaneiros, Campo Grande/MS Dec 12 GOJAVA, Goiania/GO Dec 13 RioJUG, Rio de Janeiro Feature interview Peter Korn is Oracle's Accessibility Principal – their senior individual contributor on accessibility. He is also Technical Manager of the AEGIS project, leading an EC-funded €12.6m investment building accessibility into future mainstream ICT (FP7-ICT224348). Mr. Korn co-developed and co-implemented the Java Accessibility API, and developed the Java Access Bridge for Windows. He helped design the open source GNOME Accessibility architecture found on most modern UNIX and GNU/Linux systems, and consulted on accessibility support for OpenOffice.org, Firefox, Thunderbird, and other applications. Prior to Sun/Oracle, Peter co-developed the outSPOKEN for Windows screen reader. Mr. Korn represented Sun/Oracle on TEITAC for the Section 508/255 refresh, co-led the OASIS ODF Accessibility subcommittee, and sits on INCITS V2 where he is contributing to ISO 13066: defining AT-IT interoperability standards including specifically the Java Accessibility API. Ofir Leitner is the architect of one of LWUIT's key features - the HTMLComponent which allows rendering HTML within LWUIT applications and to embed web-flows inside apps. Ofir is also responsible for LWUIT's bidirectional and RTL support and for the accessibility work that is being done these days in LWUIT. Mail Bag What's Cool Devoxx 2011 (Alexis) Eclipsecon Europe Talk by Andrew Overholt: IcedTea & IcedTea-Web Geek bike ride & Rio 500 Twitter followers @JavaSpotlight Show Transcripts Transcript for this show is available here when available.

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Java Space on Parleys

    - by Yolande Poirier
    Now available! A great selection of JavaOne 2010 and JVM Language Summit 2010 sessions as well as Oracle Technology Network TechCasts on the new Java Space on Parleys website. Oracle partnered with Stephan Janssen, founder of Parleys to make this happen. Parleys website offers a user friendly experience to view online content. You can download some of the talks to your desktop or watch them on the go on mobile devices. The current selection is a well of expertise from top Java luminaries and Oracle experts. JavaOne 2010 sessions: ·        Best practices for signing code by Sean Mullan   ·        Building software using rich client platforms by Rickard Thulin ·        Developing beyond the component libraries by Ryan Cuprak ·        Java API for keyhole markup language by Florian Bachmann ·        Avoiding common user experience anti-patterns by Burk Hufnagel ·        Accelerating Java workloads via GPUs by Gary Frost JVM Languages Summit 2010 sessions: ·      Mixed language project compilation in Eclipse by Andy Clement  ·      Gathering the threads by John Rose  ·      LINQ: language features for concurrency by Neal Gafter  ·      Improvements in OpenJDK useful for JVM languages by Eric Caspole  ·      Symmetric Multilanguage - VM Architecture by Oleg Pliss  Special interviews with Oracle experts on product innovations: ·      Ludovic Champenois, Java EE architect on Glassfish 3.1 and Java EE. ·      John Jullion-Ceccarelli and Martin Ryzl on NetBeans IDE 6.9 You can chose to listen to a section of talks using the agenda view and search for related content while watching a presentation.  Enjoy the Java content and vote on it! 

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  • Enhance Primavera Project Document Collaboration with AutoVue Enterprise Visualization

    Completing projects on time and within budget requires effective project planning, management and collaboration amongst a variety of stakeholders. By introducing Oracle’s AutoVue document visualization and collaboration solutions in Primavera , users can visualize and collaborate on engineering and project documents. Tune into this conversation with Guy Barlow, Industry Strategist for Primavera and Thierry Bonfante, Director Product Strategy for Oracle’s AutoVue solutions to learn how the combination of AutoVue and Primavera accelerates project delivery by providing the right documents to the right resources at the right time to increase team response rates, and provide all critical information for improved decision making.

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  • Review of UPK Book

    - by ultan o'broin
    Better late than never, but my review of Dirk Manuel's UPK book was published in February. Oracle UPK - User Productivty Kit - is a cool tool for creating training material from the very environment users work in. An excellent accelerator to learning and reducing time spent reading manuals instead of productive activity! You can read more about UPK on the Oracle Web site.

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  • links for 2010-04-06

    - by Bob Rhubart
    Dean Halbeisen: Best Practices for Network Backup (Sun StorageTek) Dean Halbeisen's white paper describes the Oracle reference architecture for next-generation data backup using Sun StorageTek Enterprise Backup software. (tags: entarch oracle otn sun enterprisearchitecture storagetek)

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  • CVE-2011-2896 Buffer overflow vulnerability in GIMP

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-2896 Buffer Overflow vulnerability 5.1 GIMP Image Editor Solaris 10 SPARC: 147988-01 X86: 147989-01 Solaris 11 Express snv_151a + 7079990 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Motores tecnológicos para el crecimiento económico

    - by Fabian Gradolph
    Oracle ha participado hoy en el IV Curso de Verano AMETIC-UPM. La presentación a corrido a cargo de José Manuel Peláez, director de Preventa de Tecnología de Oracle Ibérica, quien ha hecho una completa revisión de cuáles son los impulsores actuales de la innvovación y del desarrollo en el entorno de las tecnologías, haciendo honor al título del curso:  Las TIC en el nuevo entorno socio-económico: Motores de la recuperación económica y el empleo. Peláez, en su presentación "De la tecnología a la innovación: impulsores de la actividad económica",  ha comenzado destacando la importancia estratégica que hoy en día tienen las tecnologías para cualquier modelo de negocio. No se trata ya de hacer frente a la crisis económica, que también, sino sobre todo de hacer frente a los desafíos presentes y futuros de las empresas. En este sentido, es esencial hacer frente a un reto: el alto coste que tiene para las organizaciones la complejidad de sus sistemas tecnológicos. Hay un ejemplo que Oracle utiliza con frecuencia. Si un coche se comprase del mismo modo en que las empresas adquieren los sistemas de información, compraríamos por un lado la carrocería, por otro lado el motor, las ventanas, el cambio de marchas, etc... y luego pasaríamos un tiempo muy interesante montándolo todo en casa. La pregunta clave es: ¿por qué no adquirir los sistemas de información ya preparados para funcionar, al igual que compramos un coche?. El sector TI, con Oracle a la cabeza, está dando uina respuesta adecuada con los sistemas de ingenería conjunta. Se trata de sistemas de hardware y software diseñados y concebidos de forma integrada que reducen considerablemente el tiempo necesario para la implementación, los costes de integración y los costes de energía y mantenimiento. La clave de esta forma de adquirir la tecnología, según ha explicado Peláez, es que al reducir la complejidad y los costes asociados, se están liberando recursos que pueden dedicarse a otras necesidades. Según los datos de Gartner, de la cantidad de recursos invertidos por las empresas en TI, el 63% se dedica a tareas de puro funcionamiento, es decir, a mantener el negocio en marcha. La parte de presupuesto que se dedica a crecimiento del negocio es el 21%, mientras que sólo un 16% se dedica a transformación, es decir, a innovación. Sólo mediante la utilización de tecnologías más eficientes -como los sistemas de ingeniería conjunta-, que lleven aparejados menores costes, es viable reducir ese 63% y dedicar más recursos al crecimiento y la innovación. Ahora bien, una vez liberados los recursos económicos, ¿hacia dónde habría que dirigir las inversiones en tecnología?. José Manuel Peláez ha destacado algunas áreas esenciales como son Big Data, Cloud Computing, los retos de la movilidad y la necesidad de mejorar la experiencia de los clientes, entre otros. Cada uno de estos aspectos lleva aparejados nuevos retos empresariales, pero sólo las empresas que sean capaces de integrarlos en su ADN e incorporarlos al corazón de su estrategia de negocio, podrán diferenciarse en el panorama competitivo del siglo XXI. Desde estas páginas los iremos desgranando poco a poco.

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  • Don’t Miss The Top Exastack ISV Headlines – Week Of June 5

    - by Roxana Babiciu
    Kerridge achieves Oracle Exadata Optimized status with K8, an ERP Solution for distribution, merchant and wholesale/retail sectors. The online transactional processing saw a 12x increase in the volume throughput from previous benchmarks – Watch video. Accenture achieves Oracle Exalogic Optimized status with AFPO, a unique accelerator for customer-facing solutions. Over 125 clients cut their implementation costs by up to thirty percent – Read more.

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  • Invitation: WebCenter Implementation Specialist Exam Preparation Webcasts

    - by rituchhibber
    Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS.This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus. NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend?Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Date Topic Speaker  Web Call Details  Intercall Details  December 14th WebCenter Content RefreshCourse Markus Neubauer, SilburyWebCenter Content Specialized Partner Join Webcast Dial-in numbers:CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249533/1412 Date Topic Speaker Web Call Details Intercall Details January 10th                  WebCenter Portal    Refresh Course                   Yannick Ongena, InfoMentumWebCenter Portal Specialized Partner                     Join Webcast Dial-in numbers:CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249375/1001 Date Topic Speaker Web Call Details Intercall Details February 22nd                WebCenter Content  RefreshCourse Markus Neubauer, SilburyWebCenter Content Specialized Partner    Join Webcast Dial-in numbers:CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around13:30 Conference ID/Key: 9249541/2202 Date Topic Speaker Web Call Details Intercall Details  March 13th                WebCenter Portal   Refresh     Course      Yannick Ongena, InfoMentumWebCenter Portal Specialized Partner    Join Webcast Dial-in numbers:CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249549/1303 Local dial-in numbers can be found here . Next Steps:After the Webcast you will receive the Training material and FREE Vouchers to book and take the: Oracle ECM 11g Certified Implementation Specialist EXAM Oracle WebCenter 11g Essentials EXAM Booking with Voucher can be done on www.pearsonvue.com. Note: FREE Vouchers will be send after attending the webcast.

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  • OBIEE 11.1.1 - Built-in BI Metrics for Performance Monitoring

    - by Ahmed Awan
    You can use Fusion Middleware Control metrics to monitor System Components (BI processes) and WebLogic Server processes.   Tip: ·         Use Oracle Enterprise Manager (EM) URL to monitor end to end OBIEE real time performance: :7001/em"http://<server>:7001/em ·         In Oracle Business Intelligence 11g, the perfmon URL is still valid to use i.e. :9704/analytics/saw.dll?Perfmon"http://<server>:9704/analytics/saw.dll?Perfmon

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  • Redmine install not working and displaying directory contents - Ubuntu 10.04

    - by Casey Flynn
    I've gone through the steps to set up and install the redmine project tracking web app on my VPS with Apache2 but I'm running into a situation where instead of displaying the redmine app, I just see the directory contents: Does anyone know what could be the problem? I'm not sure what other files might be of use to diagnose what's going on. Thanks! # # Based upon the NCSA server configuration files originally by Rob McCool. # # This is the main Apache server configuration file. It contains the # configuration directives that give the server its instructions. # See http://httpd.apache.org/docs/2.2/ for detailed information about # the directives. # # Do NOT simply read the instructions in here without understanding # what they do. They're here only as hints or reminders. If you are unsure # consult the online docs. You have been warned. # # The configuration directives are grouped into three basic sections: # 1. Directives that control the operation of the Apache server process as a # whole (the 'global environment'). # 2. Directives that define the parameters of the 'main' or 'default' server, # which responds to requests that aren't handled by a virtual host. # These directives also provide default values for the settings # of all virtual hosts. # 3. Settings for virtual hosts, which allow Web requests to be sent to # different IP addresses or hostnames and have them handled by the # same Apache server process. # # Configuration and logfile names: If the filenames you specify for many # of the server's control files begin with "/" (or "drive:/" for Win32), the # server will use that explicit path. If the filenames do *not* begin # with "/", the value of ServerRoot is prepended -- so "/var/log/apache2/foo.log" # with ServerRoot set to "" will be interpreted by the # server as "//var/log/apache2/foo.log". # ### Section 1: Global Environment # # The directives in this section affect the overall operation of Apache, # such as the number of concurrent requests it can handle or where it # can find its configuration files. # # # ServerRoot: The top of the directory tree under which the server's # configuration, error, and log files are kept. # # NOTE! If you intend to place this on an NFS (or otherwise network) # mounted filesystem then please read the LockFile documentation (available # at <URL:http://httpd.apache.org/docs-2.1/mod/mpm_common.html#lockfile>); # you will save yourself a lot of trouble. # # Do NOT add a slash at the end of the directory path. # ServerRoot "/etc/apache2" # # The accept serialization lock file MUST BE STORED ON A LOCAL DISK. # #<IfModule !mpm_winnt.c> #<IfModule !mpm_netware.c> LockFile /var/lock/apache2/accept.lock #</IfModule> #</IfModule> # # PidFile: The file in which the server should record its process # identification number when it starts. # This needs to be set in /etc/apache2/envvars # PidFile ${APACHE_PID_FILE} # # Timeout: The number of seconds before receives and sends time out. # Timeout 300 # # KeepAlive: Whether or not to allow persistent connections (more than # one request per connection). Set to "Off" to deactivate. # KeepAlive On # # MaxKeepAliveRequests: The maximum number of requests to allow # during a persistent connection. Set to 0 to allow an unlimited amount. # We recommend you leave this number high, for maximum performance. # MaxKeepAliveRequests 100 # # KeepAliveTimeout: Number of seconds to wait for the next request from the # same client on the same connection. # KeepAliveTimeout 15 ## ## Server-Pool Size Regulation (MPM specific) ## # prefork MPM # StartServers: number of server processes to start # MinSpareServers: minimum number of server processes which are kept spare # MaxSpareServers: maximum number of server processes which are kept spare # MaxClients: maximum number of server processes allowed to start # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_prefork_module> StartServers 5 MinSpareServers 5 MaxSpareServers 10 MaxClients 150 MaxRequestsPerChild 0 </IfModule> # worker MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_worker_module> StartServers 2 MinSpareThreads 25 MaxSpareThreads 75 ThreadLimit 64 ThreadsPerChild 25 MaxClients 150 MaxRequestsPerChild 0 </IfModule> # event MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_event_module> StartServers 2 MaxClients 150 MinSpareThreads 25 MaxSpareThreads 75 ThreadLimit 64 ThreadsPerChild 25 MaxRequestsPerChild 0 </IfModule> # These need to be set in /etc/apache2/envvars User ${APACHE_RUN_USER} Group ${APACHE_RUN_GROUP} # # AccessFileName: The name of the file to look for in each directory # for additional configuration directives. See also the AllowOverride # directive. # AccessFileName .htaccess # # The following lines prevent .htaccess and .htpasswd files from being # viewed by Web clients. # <Files ~ "^\.ht"> Order allow,deny Deny from all Satisfy all </Files> # # DefaultType is the default MIME type the server will use for a document # if it cannot otherwise determine one, such as from filename extensions. # If your server contains mostly text or HTML documents, "text/plain" is # a good value. If most of your content is binary, such as applications # or images, you may want to use "application/octet-stream" instead to # keep browsers from trying to display binary files as though they are # text. # DefaultType text/plain # # HostnameLookups: Log the names of clients or just their IP addresses # e.g., www.apache.org (on) or 204.62.129.132 (off). # The default is off because it'd be overall better for the net if people # had to knowingly turn this feature on, since enabling it means that # each client request will result in AT LEAST one lookup request to the # nameserver. # HostnameLookups Off # ErrorLog: The location of the error log file. # If you do not specify an ErrorLog directive within a <VirtualHost> # container, error messages relating to that virtual host will be # logged here. If you *do* define an error logfile for a <VirtualHost> # container, that host's errors will be logged there and not here. # ErrorLog /var/log/apache2/error.log # # LogLevel: Control the number of messages logged to the error_log. # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. # LogLevel warn # Include module configuration: Include /etc/apache2/mods-enabled/*.load Include /etc/apache2/mods-enabled/*.conf # Include all the user configurations: Include /etc/apache2/httpd.conf # Include ports listing Include /etc/apache2/ports.conf # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i # LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %O" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent # # Define an access log for VirtualHosts that don't define their own logfile CustomLog /var/log/apache2/other_vhosts_access.log vhost_combined # Include of directories ignores editors' and dpkg's backup files, # see README.Debian for details. # Include generic snippets of statements Include /etc/apache2/conf.d/ # Include the virtual host configurations: Include /etc/apache2/sites-enabled/ # Enable fastcgi for .fcgi files # (If you're using a distro package for mod_fcgi, something like # this is probably already present) #<IfModule mod_fcgid.c> # AddHandler fastcgi-script .fcgi # FastCgiIpcDir /var/lib/apache2/fastcgi #</IfModule> LoadModule fcgid_module /usr/lib/apache2/modules/mod_fcgid.so LoadModule passenger_module /var/lib/gems/1.8/gems/passenger-3.0.7/ext/apache2/mod_passenger.so PassengerRoot /var/lib/gems/1.8/gems/passenger-3.0.7 PassengerRuby /usr/bin/ruby1.8 ServerName demo and my vhosts file #No DNS server, default ip address v-host #domain: none #public: /home/casey/public_html/app/ <VirtualHost *:80> ServerAdmin webmaster@localhost # ScriptAlias /redmine /home/casey/public_html/app/redmine/dispatch.fcgi DirectoryIndex index.html DocumentRoot /home/casey/public_html/app/public <Directory "/home/casey/trac/htdocs"> Order allow,deny Allow from all </Directory> <Directory /var/www/redmine> RailsBaseURI /redmine PassengerResolveSymlinksInDocumentRoot on </Directory> # <Directory /> # Options FollowSymLinks # AllowOverride None # </Directory> # <Directory /var/www/> # Options Indexes FollowSymLinks MultiViews # AllowOverride None # Order allow,deny # allow from all # </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog /home/casey/public_html/app/log/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel debug CustomLog /home/casey/public_html/app/log/access.log combined # Alias /doc/ "/usr/share/doc/" # <Directory "/usr/share/doc/"> # Options Indexes MultiViews FollowSymLinks # AllowOverride None # Order deny,allow # Deny from all # Allow from 127.0.0.0/255.0.0.0 ::1/128 # </Directory> </VirtualHost>

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  • Innovation and the Role of Social Media

    - by Brian Dirking
    A very interesting post by Andy Mulholland of CAP Gemini this week – “The CIO is trapped between the CEO wanting innovation and the CFO needing compliance” – had many interesting points: “A successful move in one area won’t be recognized and rapidly implemented in other areas to multiply the benefits, or worse unsuccessful ideas will get repeated adding to the cost and time wasted. That’s where the need to really address the combination of social networking, collaboration, knowledge management and business information is required.” Without communicating what works and what doesn’t, the innovations of our organization may be lost, and the failures repeated. That makes sense. If you liked Andy Mulholland’s blog post, you need to hear Howard Beader’s presentation at Enterprise 2.0 Conference on innovation and the role of social media. (Howard will be speaking in the Market Leaders Session at 1 PM on Wednesday June 22nd). Some of the thoughts Howard will share include: • Innovation is more than just ideas, it’s getting ideas to market, and removing the obstacles that stand in the way • Innovation is about parallel processing – you can’t remove the obstacles one by one because you will get to market too late • Innovation can be about product innovation, but it can also be about process innovation This brings us to Andy’s second issue he raises: "..the need for integration with, and visibility of, processes to understand exactly how the enterprise functions and delivers on its policies…" Andy goes on to talk about this from the perspective of compliance and the CFO’s concerns. And it’s true: innovation can come both in product innovation, but also internal process innovation. And process innovation can have as much impact as product innovation.  New supply chain models can disrupt an industry overnight. Many people ignore process innovation as a benefit of social business, because it is perceived as a bottom line rather than top line impact. But it can actually impact your top line by changing your entire business model. Oracle WebCenter sits at this crossroads between product innovation and process innovation, enabling you to drive go-to-market innovations through internal social media tools, removing obstacles in parallel, and also providing you deep insight into your processes so you can identify bottlenecks and realize whole new ways of doing business. Learn more about how at the Enterprise 2.0 Conference, where Oracle will be in booth #213 showing Oracle WebCenter and Oracle Fusion Applications.

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