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  • Will Online Learning Save Higher Education (and does it need saving)?

    - by user739873
    A lot (an awful lot) of education industry rag real estate has been devoted to the topics of online learning, MOOC’s, Udacity, edX, etc., etc. and to the uninitiated you’d think that the education equivalent of the cure for cancer had been discovered. There are certainly skeptics (whose voice is usually swiftly trampled upon by the masses) who feel we could over steer and damage or destroy something vital to teaching and learning (i.e. the classroom experience and direct interaction with human beings known as instructors), but for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same. Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning proselytizers. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford (from a fiscal or time perspective) a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher). But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough? The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education. I would like to (with a not so gentle reminder) refer you back to a blog entry I wrote when I first stepped into my current role at Oracle in which I talked about how higher ed needs an “Oracle” more than at any other time in it’s evolution (despite the somewhat mercantilist reputation it has in some circles). There just aren’t that many organizations that can deliver the kinds of solutions “at scale” that this brave new world of online education will demand. The future may be closer than we think. Cole

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  • Using Network load balancing to distribute load for SharePoint2010 – Part3 of building my own development SharePoint2010 Farm

    - by ybbest
    Part1 of building my own development SharePoint2010 Farm Part2 of building my own development SharePoint2010 Farm Part3 of building my own development SharePoint2010 Farm In my last post, I have installed SharePoint2010 in one of the server (WFE One) and configured using the OOB SharePoint configuration wizard. In this post I will show you how to use OOB windows network load balancing to distribute load for SharePoint2010 site. 1. Install SharePoint in another server WFE Two (you can follow the steps in my last post), but instead of choosing create new Farm, you need to select “connect to existing farm” this time. 2. Click next then click retrieve database names button and select the farm configuration database. 3. Click next and enter the passphrase you specified when you first installed the SharePoint Farm. 4. Click the advanced settings and select Use this machine to host the web site. 5. Click OK to finish the configurations 6. Next, Install NLB in the two WFE (web front end) SharePoint servers 7. Configure NLB to create the cluster. Go to Start—Administrative Tools—Network Load Balancing Manager 8. Right-click the Network Load Balancing Clusters Node and select New Cluster. 9. Type in the host name that is to be part of the new cluster. 10. Type in the IP address for the cluster. 11. Select the Multicast for this cluster.(The default one is Unicast) 12. You can configure the Port Rules for the clustering , but I will leave the default here. 13. Add another WEF to the cluster. 14. Type in the host name that is to be part of the new cluster. 15. Set the Priority to 2. 16. Click Next to complete the cluster setup. 17. Create an entry in the DNS for the new cluster. 18. Add the binding to the IIS site in the IIS Manager 19. Change the Alternate access mapping for you default site collection from http://sp2010wefone to http://team 20. Browse to http://Team , you will be redirected to the SharePoint site.

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  • Driving Growth through Smarter Selling

    - by Samantha.Y. Ma
    With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.  Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.” How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster. Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more.  Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past. Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.

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  • SharePoint Thoughts

    - by Tim Murphy
    I was listening to .NET Rocks episode #713 and it got me thinking about a number of SharePoint related topics. I have been working with SharePoint since the 2001 product came out and have watched it evolve over the years.  Today SharePoint is one of the most powerful and flexible products in the market.  Of course that doesn’t mean there isn’t room for improvement (a lot of improvement in fact) and with much power comes much responsibility. My main gripe these days is that you have to develop on a server instance.  This adds a real barrier to entry for developers.  You either have to run VMWare or Hyper-V on your developer machine or actually develop on your dev server for most tasks.  Yes, there is a way to setup a Windows 7 machine with the SharePoint components but it is very hackish. Beyond that the tools in VS2010 are a great leap forward from past generations.  Not requiring a separate package creation tool is not the least of the improvements.  Better workflow and web part development have also eased the burden of many developers. The other thing the show brought up in my thoughts was more around usage.  Users want to be able to self server everything without regard to what affect that has on leveraging their data from a corporate perspective.  My coworkers who work on Lotus Notes ask why the user can’t just do what ever they want? Part of the reason is that those features have not been built, but the other part is that giving them those features is often like giving an infant a loaded hand gun.  You can do it but it doesn’t make it the smart thing to do. As with any tool that is going to be used in the enterprise it should be subject to governance.  If controls are not in place as they said in the episode of DNR the document libraries and I believe SharePoint in general starts to look as disarrayed and unusable as a shared drive.  Consider these factors before giving into every whim of the users.  You should be able to explain to them the tradeoffs of giving them full control versus being able to leverage the information they collect to the benefit of the organization. These are just a couple of the thoughts that were triggered by the show.  I’m sure there are more discussions that can be had.  Feel free to leave your comments about the pros and cons of SharePoint. del.icio.us Tags: .NET Rocks,SharePoint,software development

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  • Should a server "be lenient" in what it accepts and "discard faulty input silently"?

    - by romkyns
    I was under the impression that by now everyone agrees this maxim was a mistake. But I recently saw this answer which has a "be lenient" comment upvoted 137 times (as of today). In my opinion, the leniency in what browsers accept was the direct cause of the utter mess that HTML and some other web standards were a few years ago, and have only recently begun to properly crystallize out of that mess. The way I see it, being lenient in what you accept will lead to this. The second part of the maxim is "discard faulty input silently, without returning an error message unless this is required by the specification", and this feels borderline offensive. Any programmer who has banged their head on the wall when something fails silently will know what I mean. So, am I completely wrong about this? Should my program be lenient in what it accepts and swallow errors silently? Or am I mis-interpreting what this is supposed to mean? The original question said "program", and I take everyone's point about that. It can make sense for programs to be lenient. What I really meant, however, is APIs: interfaces exposed to other programs, rather than people. HTTP is an example. The protocol is an interface that only other programs use. People never directly provide the dates that go into headers like "If-Modified-Since". So, the question is: should the server implementing a standard be lenient and allow dates in several other formats, in addition to the one that's actually required by the standard? I believe the "be lenient" is supposed to apply to this situation, rather than human interfaces. If the server is lenient, it might seem like an overall improvement, but I think in practice it only leads to client implementations that end up relying on the leniency and thus failing to work with another server that's lenient in slightly different ways. So, should a server exposing some API be lenient or is that a very bad idea? Now onto lenient handling of user input. Consider YouTrack (a bug tracking software). It uses a language for text entry that is reminiscent of Markdown. Except that it's "lenient". For example, writing - foo - bar - baz is not a documented way of creating a bulleted list, and yet it worked. Consequently, it ended up being used a lot throughout our internal bugtracker. Next version comes out, and this lenient feature starts working slightly differently, breaking a bunch of lists that (mis)used this (non)feature. The documented way to create bulleted lists still works, of course. So, should my software be lenient in what user inputs it accepts?

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  • Java: How to manage UDP client-server state

    - by user92947
    I am trying to write a Java application that works similar to MapReduce. There is a server and several workers. Workers may come and go as they please and the membership to the group has a soft-state. To become a part of the group, the worker must send a UDP datagram to the server, but to continue to be part of the group, the worker must send the UDP datagram to the server every 5 minutes. In order to accommodate temporary errors, a worker is allowed to miss as many as two consecutive periodic UDP datagrams. So, the server must keep track of the current set of workers as well as the last time each worker had sent a UDP datagram. I've implemented a class called WorkerListener that implements Runnable and listens to UDP datagrams on a particular UDP port. Now, to keep track of active workers, this class may maintain a HashSet (or HashMap). When a datagram is received, the server may query the HashSet to check if it is a new member. If so, it can add the new worker to the group by adding an entry into the HashSet. If not, it must reset a "timer" for the worker, noting that it has just heard from the corresponding worker. I'm using the word timer in a generic sense. It doesn't have to be a clock of sorts. Perhaps this could also be implemented using int or long variables. Also, the server must run a thread that continuously monitors the timers for the workers to see that a client that times out on two consecutive datagram intervals, it is removed from the HashSet. I don't want to do this in the WorkerListener thread because it would be blocking on the UDP datagram receive() function. If I create a separate thread to monitor the worker HashSet, it would need to be a different class, perhaps WorkerRegistrar. I must share the HashSet with that thread. Mutual exclusion must also be implemented, then. My question is, what is the best way to do this? Pointers to some sample implementation would be great. I want to use the barebones JDK implementation, and not some fancy state maintenance API that takes care of everything, because I want this to be a useful demonstration for a class that I am teaching. Thanks

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  • How to show pending messages using WLST?

    - by lmestre
    Here are the steps: 1. . ./setDomainEnv.sh2. java weblogic.WLST3. connect('weblogic','welcome1','t3://localhost:7001')4. domainRuntime()5. cd('ServerRuntimes/MS1/JMSRuntime/MS1.jms/JMSServers/JMSServer1/Destinations/JMSModule1!Queue1')6. cursor1=cmo.getMessages('true',9999999,10)                                                 **String(selector),Integer(timeout),Integer(state)7. msgs = cmo.getNext(cursor1, 10)                  ** This step gets 10 messages, you can call again cmo.getNext(cursor1, 10) to get the next 10 msgs8. print(msgs)My assumption, is that you had created:a. Managed Server MS1.b. JMS Server JMSServer1.c. Module called JMSModule1.d. Inside of JMSModule1, a Queue called Queue1.If you read my previous post:How to get Messages Pending Count from a Queue using WLST? https://blogs.oracle.com/LuzMestre/entry/how_to_get_messages_pendingYou can see that both are very similar.  Sometimes it is difficult to get a WLST Script sample, but you can use ls() function to know about other functionalities you don't have a sample code.***Until step 5, nothing new comparing to my previous post.5. cd('ServerRuntimes/MS1/JMSRuntime/MS1.jms/JMSServers/JMSServer1/Destinations/JMSModule1!Queue1')6. ls()You will see, MessagesPendingCount, getMessages along a lot of other functionalities available in this Queue. e.g, you can see:-r-x   getMessages                                  String : String(selector),Integer(timeout),Integer(state)Here you can check the complete MBean Reference:http://docs.oracle.com/cd/E23943_01/apirefs.1111/e13951/core/index.htmlSee JMSDestinationRuntimeMBean.Enjoy!

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  • New ZFS Encryption features in Solaris 11.1

    - by darrenm
    Solaris 11.1 brings a few small but significant improvements to ZFS dataset encryption.  There is a new readonly property 'keychangedate' that shows that date and time of the last wrapping key change (basically the last time 'zfs key -c' was run on the dataset), this is similar to the 'rekeydate' property that shows the last time we added a new data encryption key. $ zfs get creation,keychangedate,rekeydate rpool/export/home/bob NAME PROPERTY VALUE SOURCE rpool/export/home/bob creation Mon Mar 21 11:05 2011 - rpool/export/home/bob keychangedate Fri Oct 26 11:50 2012 local rpool/export/home/bob rekeydate Tue Oct 30 9:53 2012 local The above example shows that we have changed both the wrapping key and added new data encryption keys since the filesystem was initially created.  If we haven't changed a wrapping key then it will be the same as the creation date.  It should be obvious but for filesystems that were created prior to Solaris 11.1 we don't have this data so it will be displayed as '-' instead. Another change that I made was to relax the restriction that the size of the wrapping key needed to match the size of the data encryption key (ie the size given in the encryption property).  In Solaris 11 Express and Solaris 11 if you set encryption=aes-256-ccm we required that the wrapping key be 256 bits in length.  This restriction was unnecessary and made it impossible to select encryption property values with key lengths 128 and 192 when the wrapping key was stored in the Oracle Key Manager.  This is because currently the Oracle Key Manager stores AES 256 bit keys only.  Now with Solaris 11.1 this restriciton has been removed. There is still one case were the wrapping key size and data encryption key size will always match and that is where they keysource property sets the format to be 'passphrase', since this is a key generated internally to libzfs and to preseve compatibility on upgrade from older releases the code will always generate a wrapping key (using PKCS#5 PBKDF2 as before) that matches the key length size of the encryption property. The pam_zfs_key module has been updated so that it allows you to specify encryption=off. There were also some bugs fixed including not attempting to load keys for datasets that are delegated to zones and some other fixes to error paths to ensure that we could support Zones On Shared Storage where all the datasets in the ZFS pool were encrypted that I discussed in my previous blog entry. If there are features you would like to see for ZFS encryption please let me know (direct email or comments on this blog are fine, or if you have a support contract having your support rep log an enhancement request).

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  • Critical Patch Updates During EBS 11i Exception to Sustaining Support Period

    - by Elke Phelps (Oracle Development)
    As previously blogged in the EBS 11i and 12.1 Support Timeline Changes entry, two important changes to the Oracle Lifetime Support policies were announced at Oracle OpenWorld 2012 - San Francisco.  These changes affect E-Business Suite Releases 11i and 12.1. Critical Patch Updates for EBS 11i during the Exception to Sustaining Support Period You may be wondering about the availability of Critical Patch Updates (CPU) for EBS 11i during the Exception to Sustaining Support period.  The following details the E-Business Suite Critical Patch Update support policy for EBS 11i during the Exception to Sustaining Support period: Oracle will continue to provide CPUs containing critical security fixes for E-Business Suite 11i.  CPUs will be packaged and released as as cumulative patches for both ATG RUP 6 and ATG RUP 7. As always, we try to minimize the number of patches and dependencies required for uptake of a CPU; however, there have been quite a few changes to the 11i baseline since its release.  For dependency reasons the 11i CPUs may require a higher number of files in order to bring them up to a consistent, stable, and well tested level. EBS 11i customer will continue to receive CPUs up to and including the October 2014 CPU. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components? Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Where can I learn more about Critical Patch Updates?The Critical Patch Update Advisory is the starting point for relevant information. It includes a list of products affected, pointers to obtain the patches, a summary of the security vulnerabilities, and links to other important documents.  Related Articles EBS 11i and 12.1 Support Timeline Changes Frequently Asked Questions about Latest EBS Support Changes Extended Support Fees Waived for E-Business Suite 11i and 12.0

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  • I need help installing Ubuntu 11.10 to multi-drive system

    - by CookyMonzta
    I have a machine with 3 hard drives; the primary, which is 750GB (drive 0), and 2 others, each of which is 640GB (drives 1 and 2). On the last screen before the actual installation begins, this is how my hard drive configuration looks: /dev/sda [DISK0, 750GB] /dev/sda1 ntfs 104MB [Win7 System Reserved] /dev/sda2 ntfs 499,997MB [Windows 7 Pro] free space 250,052MB [This space intended for Windows 8] /dev/sdb [DISK1, 640GB] /dev/sdb1 ntfs 400,085MB [Windows XP Pro] free space 240,049MB [This space intended for Ubuntu] /dev/sdc [DISK2, 640GB] [This drive intended for various backups] free space 160,033MB /dev/sdc5 ntfs 480,101MB [Acronis Secure Zone] As you can see, I have 3 drives, all SATA. I have Win7 on my first drive (0), WinXP on my second drive (1) and a secure zone for daily backups on my third drive (2). I want to put Ubuntu 11.10 Oneiric Ocelot on the drive that also has XP. I've already used 400GB for XP and I have 240GB remaining, for which, my intention was to create a 4GB swap file and use the rest for Ubuntu itself. This is what my second hard drive looked like, for my intended setup before installation: /dev/sdb /dev/sdb5 swap 4,095MB [Linux swap] /dev/sdb6 ext4 235,951MB [Ubuntu 11.10] Needless to say, this is only the second time I have attempted to install Linux. I managed to get 7.10 Gutsy Gibbon working on an old machine. I have two problems with this installation: Ubuntu asks for a location to install the boot loader (i.e., "Device for Boot Loader Installation"). I already have a boot loader; namely, Acronis OS Selector (from Acronis Disk Director 11). So I decided to put the Ubuntu boot loader in /dev/sdb6 (where I intend to install Ubuntu), to keep it from interfering with my Acronis OS Selector. Once I hit "Install now", I ended up with the following error: "No root file system is defined. Please correct this from the partitioning menu." What am I missing? Did I attempt to put the boot loader in the wrong place? I assume I did, because as I am writing this entry, I am looking at LinuxIdentity.com's Ubuntu 11.04 Natty Narwhal magazine, and I see a screenshot (Figure 7 on Page 13) that implies that the boot loader can be installed anywhere, including the first hard drive (in the MBR, which would obviously force me to reinstall the Acronis OS Selector) or even on a floppy. But why do I get an undefined root file system error? I thought /dev/sdb6 was the root file. Obviously I'm missing something in the installation procedure. Should I try installing it in Windows using the WUBI Installer? I assume that, if I attempt to install Ubuntu from WinXP (on the second drive), it will automatically install Ubuntu on the empty partition alongside XP. But will I have the option of creating a swap partition? And what if the WUBI Installer searches all of my drives and decides to install Ubuntu on my first drive's empty partition (which I have left empty for Win8 upon its release)?

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  • Best Practices for High Volume CPA Import Operations with ebXML in B2B 11g

    - by Shub Lahiri, A-Team
    Background B2B 11g supports ebXML messaging protocol, where multiple CPAs can be imported via command-line utilities.  This note highlights one aspect of the best practices for import of CPA, when large numbers of CPAs in the excess of several hundreds are required to be maintained within the B2B repository. Symptoms The import of CPA usually is a 2-step process, namely creating a soa.zip file using b2bcpaimport utility based on a CPA properties file and then using b2bimport to import the b2b repository.  The commands are provided below: ant -f ant-b2b-util.xml b2bcpaimport -Dpropfile="<Path to cpp_cpa.properties>" -Dstandard=true ant -f ant-b2b-util.xml b2bimport -Dlocalfile=true -Dexportfile="<Path to soa.zip>" -Doverwrite=true Usually the first command completes fairly quickly regardless of the number of CPAs in the repository. However, as the number of trading partners within the repository goes up, the time to complete the second command could go up to ~30 secs per operation. So, this could add up to a significant amount, if there is a need to import hundreds of CPA in a production system within a limited downtime, maintenance window.  Remedy In situations, where there is a large number of entries to be imported, it is best to setup a staging environment and go through the import operation of each individual CPA in an empty repository. Since, this will be done in an empty repository, the time taken for completion should be reasonable.  After all the partner profiles have been imported, a full repository export can be taken to capture the metadata for all the entries in one file.  If this single file with all the partner entries is imported in a loaded repository, the total time taken for import of all the CPAs should see a dramatic reduction. Results Let us take a look at the numbers to see the benefit of this approach. With a pre-loaded repository of ~400 partners, the individual import time for each entry takes ~30 secs. So, if we had to import another 100 partners, the individual entries will take ~50 minutes (100 times ~30 secs). On the other hand, if we prepare the repository export file of the same 100 partners from a staging environment earlier, the import takes about ~5 mins. The total processing time for the loading of metadata, specially in a production environment, can thus be shortened by almost a factor of 10. Summary The following diagram summarizes the entire approach and process. Acknowledgements The material posted here has been compiled with the help from B2B Engineering and Product Management teams.

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  • Resources to Help You Getting Up To Speed on ADF Mobile

    - by Joe Huang
    Hi, everyone: By now, I hope you would have a chance to review the sample applications and try to deploy it.  This is a great way to get started on learning ADF Mobile.  To help you getting started, here is a central list of "steps to get up to speed on ADF Mobile" and related resources that can help you developing your mobile application. Check out the ADF Mobile Landing Page on the Oracle Technology Network. View this introductory video. Read this Data Sheet and FAQ on ADF Mobile. JDeveloper 11.1.2.3 Download. Download the generic version of JDeveloper for installation on Mac. Note that there are workarounds required to install JDeveloper on a Mac. Download ADF Mobile Extension from JDeveloper Update Center or Here. Please note you will need to configure JDeveloper for Internet access (In HTTP Proxy preferences) in order the install the extension, as the installation process will prompt you for a license that's linked off Oracle's web site. View this end-to-end application creation video. View this end-to-end iOS deployment video if you are developing for iOS devices. Configure your development environment, including location of the SDK, etc in JDeveloper-Tools-Preferences-ADF Mobile dialog box.  The two videos above should cover some of these configuration steps. Check out the sample applications shipped with JDeveloper, and then deploy them to simulator/devices using the steps outlined in the video above.  This blog entry outlines all sample applications shipped with JDeveloper. Develop a simple mobile application by following this tutorial. Try out the Oracle Open World 2012 Hands on Lab to get a sense of how to programmatically access server data.  You will need these source files. Ask questions in the ADF/JDeveloper Forum. Search ADF Mobile Preview Forum for entries from ADF Mobile Beta Testing participants. For all other questions, check out this exhaustive and detailed ADF Mobile Developer Guide. If something does not seem right, check out the ADF Mobile Release Note. Thanks, Oracle ADF Mobile Product Management Team

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  • PL/SQL to delete invalid data from token Strings

    - by Jie Chen
    Previous article describes how to delete the duplicated values from token string in bulk mode. This one extends it and shows the way to delete invalid data. Scenario Support we have page_two and manufacturers tables in database and the table DDL is: SQL> desc page_two; Name NULL? TYPE ----------------------------------------- -------- ------------------------ MULTILIST04 VARCHAR2(765) SQL> SQL> desc manufacturers; Name NULL? TYPE ----------------------------------------- -------- ------ ID NOT NULL NUMBER NAME VARCHAR In table page_two, column multilist04 stores a token string splitted with common. Each token represent a valid ID in manufacturers table. My expectation is to delete invalid token strings from page_two.multilist04, which have no mapping id in manufacturers.id. For example in below SQL result: ,6295728,33,6295729,6295730,6295731,22, , value 33 and 22 are invalid data because there is no ID equals to 33 or 22 in manufacturers table. So I need to delete 33 and 22. SQL> col rowid format a20; SQL> col multilist04 format a50; SQL> select rowid, multilist04 from page_two; ROWID MULTILIST04 -------------------- -------------------------------------------------- AAB+UrADfAAAAhUAAI ,6295728,6295729,6295730,6295731, AAB+UrADfAAAAhUAAJ ,1111,6295728,6295729,6295730,6295731, AAB+UrADfAAAAhUAAK ,6295728,111,6295729,6295730,6295731, AAB+UrADfAAAAhUAAL ,6295728,6295729,6295730,6295731,22, AAB+UrADfAAAAhUAAM ,6295728,33,6295729,6295730,6295731,22, SQL> select id, encode_name from manufacturers where id in (1111,11,22,33); No rows selected SQL> Solution As there is no existing SPLIT function or related in PL/SQL, I should program it by myself. I code Split intermediate function which is used to get the token value between current splitter and next splitter. Next program is main entry point, it get each column value from page_two.multilist04, process each row based on cursor. When it get each multilist04 value, it uses above Split function to get each token string stored to singValue variant, then check if it exists in manufacturers.id. If not found, set fixFlag to 1, pending to be deleted.

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  • WebCenter Content Web Search Performance: Do you really need that folder path info?

    - by Nicolas Montoya
    End-users want content at their fingertips at the speed of thought if possible. When running search operations in the WebCenter Conter Web Interface every second or fraction of a second improvement does matter. When doing some trace analysis on the systemdatabase tracing on a customer environment, we came across some SQL queries that were unnecessarily being triggered! These were related to determining the folder path for every entry part of the search result set. However, this folder path was not even being used as part of the displayed information in the user interface.Why was the folder path information being collected when it was not even displayed in the UI? We found that the configuration parameter 'FolderPathInSearchResults' was set to 'true' under Administration > Admin Server > General Configuration > Additional Configuration Variables as shown below:When executing a quicksearch by keyword we were getting 100 out of 2280 entries in the first page of the result set.When thera 'FolderPathInSearchResults' configuration parameter is set to 'true', the following queries appear in the systemdatabase tracing:100 executions for a query on the FolderFiles table for each of the documents displayed in the first page:>systemdatabase/6       12.13 11:17:48.188      IdcServer-199   1.45 ms. SELECT * FROM FolderFiles WHERE dDocName='SLC02VGVUSORAC140641' AND fLinkRank=0[Executed. Returned row(s): true]382 executions for a query of the folders tables - most of the documents that match the keyword criteria are at a folder depth level of three or four:>systemdatabase/6       12.13 11:17:48.114      IdcServer-199   2.57 ms. SELECT FolderFolders.*,FolderMetaDefaults.* FROM FolderFolders,FolderMetaDefaults WHERE FolderFolders.fFolderGUID=FolderMetaDefaults.fFolderGUID(+) AND((FolderFolders.fFolderGUID = '1EB8E527E19B09ED3FE82EE310AEA13A' ) )[Executed.Returned row(s): true]By setting this 'FolderPathInSearchResults' configuration parameter to 'false', the above queries were no longer reported in the Server Output System Audit Information.Now, let's consider a practical scenario:Search result set page = 100Average folder depth der document in the search result set: 5The number of folder path related queries will be: 100 + 5*500 = 600If each query takes slightly over 3 ms. You would have 2000 ms (2 seconds) spent in server time to get this information.The overall performance impact goes beyond seerver time execution, as this information needs to travel from the server to the browser. If the documents are further nested into the folder hierarchy, additional hundreds of queries may be executed. If folder path is not being displayed in the end-user interface profile, your system may be better of with the 'FolderPathInSearchResults' configuration parameter disabled.

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  • Getting a virus is *very* annoying

    - by bconlon
    I spent most of yesterday removing an annoying virus from my PC. I feel slightly foolish for getting one in the first place, but after so many years I guess I was always going to eventually succumb. I was also a little surprised at the failure of various tools at removing it. The virus would redirect the browser to websites including ‘licosearch’, ‘hugosearch’ and ‘facebook’, and the disk would be thrashing away infecting dlls in some way. I had the full up to date version of McAfee installed. This identified that there was an issue in some dlls on the system and was able to ‘fix’ them. But they kept getting re-infected. So I installed Microsoft Security Essentials and this too was able to identify and ‘fix’ the infected dlls. The system scans take forever and I really expected better results. I also tried Malwarebytes, Hitman Pro, AVG and Sophos to no avail. Eventually I thought I’d investigate myself. It turned out that on reboot, the virus would start 3 instances of Firefox.exe which I’m guessing would do bad things including infecting as many dlls on the system as possible. I removed Firefox and the virus cleverly then launched 3 instances of Chrome! So I uninstalled Chrome and yes, it then started to launch 3 instances of iexplore.exe. If I’m honest, by this stage I was just seeing if it would be able to use any of the browsers! As it was starting these on reboot, I looked in my User Startup folder and there was a <randomly named>.exe and several log files. I deleted these and rebooted. When I looked they had been recreated. So I then looked in the registry Run and RunOnce entries: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Sure enough there were entries to run a file in C:\Program Files\<random name folder>\<random name file>.exe. I deleted this and rebooted and it was fixed. I also looked in the event log and found a warning that Winlogon had failed to start the file C:\Program Files\<random name folder>\<random name file>.exe So I also checked HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon and this entry had also been changed. Finally I ran a full system scan to clean up any infected dlls. I hope it’s gone for good!  #

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  • New computer hangs on shutdown/reboot, how to troubleshoot?

    - by Torben Gundtofte-Bruun
    My system is working perfectly but it freezes during shutdown/reboot/suspend/hibernate: All windows and the menu bar disappear but the desktop wallpaper remains. It doesn't even show the shutdown screen (the one with the animated dots) where I could hit ESC and watch the shutdown console text. The system is brand-new and fully updated using Update Manager. How can I determine what is causing the freeze? Is there a log I can investigate? How can I fix this? I see no obvious cause of the freeze. The only USB attachment is a mouse/keyboard; I don't have any external storage attached; and I don't have any programs running (the machine freezes even when doing shutdown right from the login screen). What I've tried so far: Based on other questions (this, this, and this) that suggest some ACPI settings, I've tried sudo shutdown -h now to see whether the shutdown console text display offers any hints, but the system doesn't even get that far - it still freezes while the screen shown the desktop background image, without any toolbars. Only sudo shutdown --force works, but that's not a solution. Editing the grub menu to add acpi=off to the kernel didn't help. I guess there's not much point in trying the other (lesser) ACPI suggestions? Adding noapic to the grub entry had no discernible effect. Adding nolapic instead did something (I had removed the quiet option) - the system managed to continue further with the shutdown, right until the line Checking for running unattended-upgrades: which were the last characters on the screen. I've also checked the system BIOS, especially regarding power options, but didn't see anything out of the ordinary. Switching the BIOS standby setting from S3 to S1 didn't help. The standby setting can't be disabled, and there are no other ACPI-related settings AFAIK. BIOS reset didn't help. Not surprised; hadn't changed anything. I tried going to a virtual console (CtrlAltF1) as suggested by djeikyb and from there did a shutdown -h now and it froze there too, after this console output. I didn't try killing processes one at a time because I'm still too newbie to figure out how to do that. Booting with kernel 2.6.35.22 rather than 2.6.35.25 didn't help. Disabling the Nvidia drivers didn't help. Booting from Live CD (USB stick in fact) didn't help; it freezes the same way. Booting from Live CD, with acpi=off noapic nolapic didn't help either. Neither did just nolapic. So evidently this is not some custom setting in my install, but some sort of basic issue. MemTest competed in 1 hour without errors.

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  • Perfect is the enemy of “Good Enough”

    - by Daniel Moth
    This is one of the quotes that I was against, but now it is totally part of my core beliefs: "Perfect is the enemy of Good Enough" Folks used to share this quote a lot with me in my early career and my frequent interpretation was that they were incompetent people that were satisfied with mediocrity, i.e. I ignored them and their advice. (Yes, I went through an arrogance phase). I later "grew up" and "realized" that they were missing the point, so instead of ignoring them I would retort: "Of course we have to aim for perfection, because as human beings we'll never achieve perfection, so by aiming for perfection we will indeed achieve good enough results". (Yes, I went through a smart ass phase). Later I grew up a bit more and "understood" that what I was really being told is to finish my work earlier and move on to other things because by trying to perfect that one thing, another N things that I was responsible for were suffering by not getting my attention - all things on my plate need to move beyond the line, not just one of them to go way over the line. It is really a statement of increasing scale and scope. To put it in other words, getting PASS grades on 10 things is better than getting an A+ with distinction on 1-2 and a FAIL on the rest. Instead of saying “I am able to do very well these X items” it is best if you can say I can do well enough on these X * Y items”, where Y > 1. That is how breadth impact is achieved. In the future, I may grow up again and have a different interpretation, but for now - even though I secretly try to "perfect" things, I try not to do that at the expense of other responsibilities. This means that I haven't had anybody quote that saying to me in a while (or perhaps my quality of work has dropped so much that it doesn't apply to me any more - who knows :-)). Wikipedia attributes the quote to Voltaire and it also makes connections to the “Law of diminishing returns”, and to the “80-20 rule” or “Pareto principle”… it commonly takes 20% of the full time to complete 80% of a task while to complete the last 20% of a task takes 80% of the effort …check out the Wikipedia entry on “Perfect is the enemy of Good” and its links. Also use your favorite search engine to search and see what others are saying (Bing, Google) – it is worth internalizing this in a way that makes sense to you… Comments about this post by Daniel Moth welcome at the original blog.

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  • Simple HTML5 Friendly Markup Sample

    - by Geertjan
    From a demo done by David Heffelfinger (who has a great Java EE 7 screencast series here), on HTML5 friendly markup. index.xhtml:  <?xml version='1.0' encoding='UTF-8' ?> <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:jsf="http://xmlns.jcp.org/jsf"> <title>Data Entry Page</title> <body> <form method="POST" jsf:id='form'> <table> <tr> <td>Name:</td> <td><input jsf:id='name' type="text" jsf:value="${person.name}" /></td> </tr> <tr> <td>City</td> <th><input jsf:id='city' type="text" jsf:value="${person.city}"/></th> </tr> <tr> <td><input type="submit" value="Submit" jsf:action="confirmation" /></td> </tr> </table> </form> </body> </html> confirmation.xhtml: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Data Confirmation Page</title> </head> <body> <h1>#{person.name}</h1> from <h2>#{person.city}</h2> </body> </html> Person.java: package org.demo; import javax.enterprise.inject.Model; @Model public class Person { String name; String city; public String getName() { return name; } public void setName(String name) { this.name = name; } public String getCity() { return city; } public void setCity(String city) { this.city = city; } }

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  • 2012 EC Election Ballot open; Meet the Candidates Call tomorrow

    - by heathervc
    The JCP Executive Committee (EC) Election ballot is now open and all of the candidates' nominations materials are now available on JCP.org -- note that two new candidates were nominated late last week:  Liferay and North Sixty-One. It is shaping up to be an exciting election this year! The ratified candidates are:  Cinterion, Credit Suisse, Fujitsu and HP.The elected candidates are (9 candidates, 2 open seats):  Cisco Systems, CloudBees, Giuseppe Dell'Abate, Liferay, London Java Community, MoroccoJUG, North Sixty-One, Software AG, and Zero Turnaround. Tomorrow, 18 October, we will hold an open teleconference for the Java Community to meet the candidates and ask questions regarding their nomination.  We hope you will be able to participate in the call.  Should the time be inconvenient, a recording will be made available for download, and candidate questions may be posted on this blog entry or sent to [email protected]. Topic: Meet the EC Candidates Date: Thursday, October 18, 2012 Time: 9:30 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 807 818 225 Meeting Password: MeetEC ------------------------------------------------------- To join the online meeting (Now from mobile devices) ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&RT=MiM0 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: MeetEC 4. Click "Join". To view in other time zones or languages, please click the link: https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&ORT=MiM0 ------------------------------------------------------- To join the audio conference only -------------------------------------------------------     +1 (866) 682-4770     Outside the US: global access numbers  https://www.intercallonline.com/portlets/scheduling/viewNumbers/listNumbersByCode.do?confCode=6279803 or +1 (408) 774-4073     Conference code: 9454597     Security code: JCPEC (52732)------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/mc 2. On the left navigation bar, click "Support".

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  • Unable to boot into 11.10 in normal (get a black screen) OR recovery (get just a flashing cursor, no cli)

    - by user1092284
    Okay, so I had a dual boot of Tango Studio (based on Ubuntu 10.04) and Windows XP. Yesterday I downloaded the .iso for Ubuntu 11.10 and attempted to install from a USB (my BIOS won't normally boot from USB but I had PLOP boot manager on a CD). I booted up Ubuntu from the USB and then from there formatted the partition with Tango on and installed Ubuntu 11.10. On booting up I came into Grub rescue mode. So I booted up from the USB again and used boot-repair to reinstall Grub. After this I would see the normal Grub menu, but on choosing Ubuntu I would come to a black screen. On choosing recovery mode it would begin starting normally with no obvious errors but instead of coming to a cli I would just get a blank screen with a flashing cursor on the top left, not accepting any input. I have since reformatted and reinstalled from a CD rather than USB and had the exact same problem. I used boot-repair again and the result is the same. Output of the most recent boot-repair is at http://paste.ubuntu.com/869805/ I have also tried editing the ubuntu grub entry and replacing quiet with text nomodeset as I saw in an answer to another question. This got me a bit further - I saw the purple ubuntu loading screen but still came to a blank screen after that. Anyway, in most of the other questions in which that is brought up the user is still able to boot into recovery, while I am not. Can anyone help? Thanks in advance, let me know if there's any more info I need to provide! EDIT FOR MORE INFO: I read something saying it's quiet splash that should be replaced with nomodeset. Earlier I had left splash in the line. So i tried it this way and it froze after displaying the following text: fsck from util-linux 2.19.1 mountall: Plymouth command failed mountall: Disconnected from Plymouth /dev/sda5:clean, 139359/1741488 files, 745830/6961125 blocks From a bit of googling it doesn't look like plymouth is essential, but I've checked and I do have the most current versions of mountall and plymouth installed so I don't know why there's a problem EDIT FOR MORE INFO AGAIN: I used dkpg --reconfigure plymouth cause I saw it mentioned in another forum and it still says plymouth command failed on boot

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  • High-Powered Sites for low Cost

    - by HighAltitudeCoder
    Ahh, I am experiencing the intimidation of my very first post - visible by the whole world. Ok, here goes.   This first post is nothing exceptional.  It is simply a recommendation based (fittingly, I suppose) upon the job search you may be gearing up for.  I find myself in this very situation right now.  And, I will take my own recommendation after posting this entry. Job-Seekers: To the left you will notice two links under "Recommended Learning".  I have found these links to be invaluable when it comes to re-tooling, re-familiarizing, or otherwise resharping my skills when looking for that next job. Often, you will find job-postings with the text, usually posted after a laborious list of qualifications indicating the company's desire to hire candidates who know what they are doing: "...Looking for a candidate who can hit the ground running...".  The interesting thing about this post to me is I've encountered many individuals who, after speaking and working with them for some time, I've realized are perfectly capable of hitting the ground running - and FAST.  But what if they speed off in the wrong direction? The next time you spearhead a major task in your job, ask yourself: Am I headed in the wrong direction?  There are many ways to do this.  In fact, I've found in this new field there are more tempting ways to steer your project in the wrong direction than there are good ones.  I don't want to suggest that every one of my posts will fall into the "right direction" category, however I do think a healthy dose of introspection of the pros and cons will always be beneficial before you set off. That said, allow me to expound on the previously mentioned links. These web sites are invaluable.  They demonstrate the capabilities of existing as well as new and upcoming tools available in several IDE's.  I've viewed many tutorials in LearnVisualStudio.NET, and only one or two so far in TrainingSpot, however I've been delighted in their simplicity and straightforward approach to proper usage of the particular tool or concept being discussed.  They have not (so far in my experience) demonstrated ways in which to use the tools that become cumbersome, impractical, or error-prone. Each website has step-by-step videos that can be paused, replayed, and most importantly, they are done in real time.  As the author is typing, the viewer gets to experience the coding experience from a first-person perspective, including syntax errors, unexpected behaviors, IDE setup idiosyncracies, everything.  A subtle value I've gained from these videos is that a certain degree of confusion and introspection is normal when working with new tools and exploring new paths.  They (as well as your own experience) are not to be feared, but enjoyed.  I highly recommend them. Good work, guys!

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  • AS3 - At exactly 23 empty alpha channels, images below stop drawing

    - by user46851
    I noticed, while trying to draw large numbers of circles, that occasionally, there would be some kind of visual bug where some circles wouldn't draw properly. Well, I narrowed it down, and have noticed that if there is 23 or more objects with 00 for an alpha value on the same spot, then the objects below don't draw. It appears to be on a pixel-by-pixel basis, since parts of the image still draw. Originally, this problem was noticed with a class that inherited Sprite. It was confirmed to also be a problem with Sprites, and now Bitmaps, too. If anyone can find a lower-level class than Bitmap which doesn't have this problem, please speak up so we can try to find the origin of the problem. I prepared a small test class that demonstrates what I mean. You can change the integer value at line 20 in order to see the three tests I came up with to clearly show the problem. Is there any kind of workaround, or is this just a limit that I have to work with? Has anyone experienced this before? Is it possible I'm doing something wrong, despite the bare-bones implementation? package { import flash.display.Sprite; import flash.events.Event; import flash.display.Bitmap; import flash.display.BitmapData; public class Main extends Sprite { public function Main():void { if (stage) init(); else addEventListener(Event.ADDED_TO_STAGE, init); } private function init(e:Event = null):void { removeEventListener(Event.ADDED_TO_STAGE, init); // entry point Test(3); } private function Test(testInt:int):void { if(testInt==1){ addChild(new Bitmap(new BitmapData(200, 200, true, 0xFFFF0000))); for (var i:int = 0; i < 22; i++) { addChild(new Bitmap(new BitmapData(100, 100, true, 0x00000000))); } } if(testInt==2){ addChild(new Bitmap(new BitmapData(200, 200, true, 0xFFFF0000))); for (var j:int = 0; j < 23; j++) { addChild(new Bitmap(new BitmapData(100, 100, true, 0x00000000))); } } if(testInt==3){ addChild(new Bitmap(new BitmapData(200, 200, true, 0xFFFF0000))); for (var k:int = 0; k < 22; k++) { addChild(new Bitmap(new BitmapData(100, 100, true, 0x00000000))); } var M:Bitmap = new Bitmap(new BitmapData(100, 100, true, 0x00000000)); M.x += 50; M.y += 50; addChild(M); } } } }

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  • Employer admits that its developers are underpaid and undervalued. Time to part ways?

    - by Psionic
    My employer recently posted an opening for a C# Developer with 3-5 years of experience. The requirements and expectations for the position were fair, up until the criteria for salary determination. It was stated clearly that compensation would depend ONLY on experience with C#, and that years of programming experience with other languages & frameworks would be considered irrelevant and not factored in. I brought up my concern with HR that good candidates would see this as a red flag and steer away. I attempted to explain that software development is about much more than specific languages, and that paying someone for their experience in a single language is a very shortsighted approach to hiring good developers (I'm telling this to the HR dept of a software company). The response: "We are tired of wasting time interviewing developers who expect 'big salaries' because they have lots of additional programming experience in languages other than what we require." The #1 issue here is that 'big salaries' = Market Rate. After some serious discussion, they essentially admitted that nobody at the company is paid near market rate for their skills, and there's nothing that can be done about it. The C-suite has the mentality that employees should only be paid for skills proven over years under their watch. Entry-level developers are picked up for less than $38K and may reach 50K after 3 years, which I'm assuming is around what they plan on offering candidates for the C# position. Another interesting discovery (not as relevant) - people 'promoted' to higher responsibilities do not get raises. The 'promotion' is considered an adjustment of the individuals' roles to better suit their 'strengths', which is what they're already being paid for. After hearing these hard truths straight from HR, I would assume that most people who are looking out for themselves would quickly begin searching for a new employer that has a better idea of what they're doing in the industry (this company fails in many other ways, but I don't want to write a book). Here is my dilemma however: This is the first official software development position I've held, for barely 1 year now. My previous position of 3 years was with a very small company where I performed many duties, among them software development (not in my official job description, but I tried very hard to make it so). I've identified local openings that I'm currently qualified for, most paying at least 50% more than I'm getting now. Question is, is it too soon for a jump? I am getting valuable experience in my current position, with no shortage of exciting projects. The work environment is very comfortable, and I'm told by many that I'm in the spotlight of the C-level guys for the stuff that I've been able to accomplish during my short time (for what that's worth). However, there is a clear opportunity cost to staying, knowing now with certainty that I will have to wait 3-5 years only to be capped at what I could potentially be earning elsewhere this year. I am also aware that 'job hopper' is a dangerous label to have, regardless of the reasons.

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  • A Simple Entity Tagger

    - by Elton Stoneman
    In the REST world, ETags are your gateway to performance boosts by letting clients cache responses. In the non-REST world, you may also want to add an ETag to an entity definition inside a traditional service contract – think of a scenario where a consumer persists its own representation of your entity, and wants to keep it in sync. Rather than load every entity by ID and check for changes, the consumer can send in a set of linked IDs and ETags, and you can return only the entities where the current ETag is different from the consumer’s version.  If your entity is a projection from various sources, you may not have a persistent ETag, so you need an efficient way to generate an ETag which is deterministic, so an entity with the same state always generates the same ETag. I have an implementation for a generic ETag generator on GitHub here: EntityTagger code sample. The essence is simple - we get the entity, serialize it and build a hash from the serialized value. Any changes to either the state or the structure of the entity will result in a different hash. To use it, just call SetETag, passing your populated object and a Func<> which acts as an accessor to the ETag property: EntityTagger.SetETag(user, x => x.ETag); The implementation is all in at 80 lines of code, which is all pretty straightforward: var eTagProperty = AsPropertyInfo(eTagPropertyAccessor); var originalETag = eTagProperty.GetValue(entity, null); try { ResetETag(entity, eTagPropertyAccessor); string json; var serializer = new DataContractJsonSerializer(entity.GetType()); using (var stream = new MemoryStream()) { serializer.WriteObject(stream, entity); json = Encoding.UTF8.GetString(stream.GetBuffer(), 0, (int)stream.Length); } var guid = GetDeterministicGuid(json); eTagProperty.SetValue(entity, guid.ToString(), null); //... There are a couple of helper methods to check if the object has changed since the ETag value was last set, and to reset the ETag. This implementation uses JSON to do the serializing rather than XML. Benefit - should be marginally more efficient as your hashing a much smaller serialized string; downside, JSON doesn't include namespaces or class names at the root level, so if you have two classes with the exact same structure but different names, then instances which have the same content will have the same ETag. You may want that behaviour, but change to use the XML DataContractSerializer if you think that will be an issue. If you can persist the ETag somewhere, it will save you server processing to load up the entity, but that will only apply to scenarios where you can reliably invalidate your ETag (e.g. if you control all the entry points where entity contents can be updated, then you can calculate and persist the new ETag with each update).

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  • Windows Phone 7, taking the mobile out of mobile

    - by markritchie
    I’ll start off this blog entry with a little background which is necessary for you to understand my situation. I moved from to the UK to Germany about three years ago and while I can converse in German, English is still very much my first language and the language I want my content delivered in. I happily purchased a HTC HD7 when WP7 was released here in Germany thinking foolishly that Microsoft really would get internationalization and localization as it’s at the heart of their business and developer products. Overall I’m very happy with my WP7, the camera sucks but that’s more HTC’s fault that Microsoft, but other than that it’s a very promising platform. My problems started when I purchased my first app. Initially everything appeared to be fine and things were as smooth as things had been with my previous free applications, however about a month after I received an email from Zune informing me that the credit card that they had registered against my account had expired. No problem I foolishly thought; I’ll simply add a new one. I don’t want to bore you with the details of what I’ve been through other than to take the low-lights: trying numerous websites, posts on Microsoft Answers and a tweet to Microsoft Support all to no avail. Today somebody suggested that I call the Xbox support line in the UK as they had solved their billing problems this way. So I called up the Xbox support line since I hadn’t resolved the problem using the Zune portal to resolve my problem with my WP7 (anybody else thinks Microsoft might need some consolidation here). After being on the phone with a very friendly representative in Ireland I was informed that because my British credit card has a billing address in Germany they are unable to accept it as a credit card. Because my Live ID and Zune Tag are registered in the UK they cannot take my card. Their solution is that I have to create a new Zune Tag that has its locale in Germany and then associate it with my phone. Now, first thing I go to register for a Zune Tag with a German locale it very kindly switches into German for me, nothing quite like reading a EULA in a language you’re not fluent in. I’ve no idea how this will affect the apps that are available to me in the app store, and I’m pretty sure it means that all my Xbox live achievements will become history. And what if I was to move to say France at some point do I have to go through all this again? At the end of the day I’m trying to set something up so I can give them my money and they’re making it VERY difficult for me. Could you imagine walking into a book store when you were on holiday and being told by the clerk that they couldn’t take your credit card because you came from another country?

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