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  • Silverlight 4 + RIA Services - Ready for Business: Validating Data

      To continue our series lets look at data validation our business applications. Updating data is great, but when you enable data update you often need to check the data to ensure it is valid.  RIA Services as clean, prescriptive pattern for handling this.   First lets look at what you get for free.  The value for any field entered has to be valid for the range of that data type.  For example, you never need to write code to ensure someone didnt type is forty-two into...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Silverlight 4 + RIA Services - Ready for Business: Validating Data

      To continue our series lets look at data validation our business applications. Updating data is great, but when you enable data update you often need to check the data to ensure it is valid.  RIA Services as clean, prescriptive pattern for handling this.   First lets look at what you get for free.  The value for any field entered has to be valid for the range of that data type.  For example, you never need to write code to ensure someone didnt type is forty-two into...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Force10 layer 3 switches

    - by ALQ
    We've been running Cisco and dell layer 3 switches. The former are expensive and reliable, the latter a lot cheaper and fraught with issues. Anyone has positive experience with the core Force10 switches (and edge switches as well)?

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  • Layer 3 Protocol only in wireshark

    - by javardo
    I have a simple question: is there any way in wireshark to avoid resolution of protocol besides the protocol of layer 3 ? For example, in the column protocol, instead of showing http, I want it to show TCP or it's value (6). I can see in menu analyse / enabled protocols we can disable one by one, but for very big traces with lots of differente protocols like "eDonkey" "QUAKE" etc, it's costs a lot of time...

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  • Organizing Business and Presentation entities

    - by simoneL
    Background I am developing a WPF project. This is the basic structure: User Interface (WPF Project); Interfaces (class library, contains all the interfaces and the entities used by the application; Modules (every module contains the logic of a specific argument, e.g. File Management, and can eventually contains Wpf User Controls). In the WPF Controls, to facilitate the binding operations I have created a BaseViewModel class which contains a Raise method that automates the binding mechanism (for further details, I used a technique similar to that one described in this article). The problem Understand which is the best way to separate Presentation form from the Business form in the entities classes. The case In the Interfaces project I have, for instance, the class User public class User { public virtual string Name { get; set; } // Other properties } In one of the modules I need to use the User class and to bind its properties to the User Interface controls. To do so I have to use a custom implementation of the get and set keywords. At first point, I thought to create a class in the Module called, for instance, ClientUser and override the properties that I need: public class ClientUser : User { private string name; public override string Name { get { return name; } set { Raise(out name, value); } } // Other properties } The problem is the Raise method, which is declared in the BaseViewModel class, but due to C# single inheritance constraint, I can't inherit from both classes. Which is the right way to implement this architecture?

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  • Business Analyst role in development process

    - by Ryan
    I work as a business analyst and I currently oversee much of the development efforts of an internal project. I'm responsible for the requirements, specs, and overall testing. I work closely with the developers (onshore and offshore). The offshore team produces all of the reports. Version 1.0 had a 9 month development cycle and I had about 4-5 months to test all the reports. There was the usual back and forth to get the implementation right. Version 2.0 had a much shorter development cycle (3 months). I received the first version of the reports about 3 weeks ago and noticed a lot of things wrong with it. Many of the requirements were wrong and the performance of the queries was horrendous at 5x - 6x longer than it should have been. The onshore lead developer was out and did not supervise the offshore development team in generating the reports. Without consulting management, I took a look at the SQL in the reports and was able to improve performance greatly (by a factor of 6x) which is acceptable for this version. I sent the updated queries as guidelines to the offshore team and told them they should look at doing X instead of Y to improve performance and also to fix some specific logic issues. I then spoke to my managers about this because it doesn't feel right that I was developing SQL queries, but given our time crunch I saw no other way. We were able to fix the issue quite fast which I'm happy with. Current situation: the onshore managers aren't too pleased that the offshore team did not code for performance. I know there are some things I could have done better throughout this process and I do not in any way consider myself a programmer. My question is, if an offshore team that works apart from the onshore project resources fails to deliver an acceptable release, is it appropriate to clean up their work to meet a deadline? What kind of problems could this create in the future?

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  • Limiting game loop to exactly 60 tics per second (Android / Java)

    - by user22241
    So I'm having terrible problems with stuttering sprites. My rendering and logic takes less than a game tic (16.6667ms) However, although my game loop runs most of the time at 60 ticks per second, it sometimes goes up to 61 - when this happens, the sprites stutter. Currently, my variables used are: //Game updates per second final int ticksPerSecond = 60; //Amount of time each update should take final int skipTicks = (1000 / ticksPerSecond); This is my current game loop @Override public void onDrawFrame(GL10 gl) { // TODO Auto-generated method stub //This method will run continuously //You should call both 'render' and 'update' methods from here //Set curTime initial value if '0' //Set/Re-set loop back to 0 to start counting again loops=0; while(System.currentTimeMillis() > nextGameTick && loops < maxFrameskip){ SceneManager.getInstance().getCurrentScene().updateLogic(); //Time correction to compensate for the missing .6667ms when using int values nextGameTick+=skipTicks; timeCorrection += (1000d/ticksPerSecond) % 1; nextGameTick+=timeCorrection; timeCorrection %=1; //Increase loops loops++; } render(); } I realise that my skipTicks is an int and therefore will come out as 16 rather that 16.6667 However, I tried changing it (and ticksPerSecond) to Longs but got the same problem). I also tried to change the timer used to Nanotime and skiptics to 1000000000/ticksPerSecond, but everything just ran at about 300 ticks per seconds. All I'm attempting to do is to limit my game loop to 60 - what is the best way to guarantee that my game updates never happen at more than 60 times a second? Please note, I do realise that very very old devices might not be able to handle 60 although I really don't expect this to happen - I've tested it on the lowest device I have and it easily achieves 60 tics. So I'm not worried about a device not being able to handle the 60 ticks per second, but rather need to limit it - any help would be appreciated.

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  • Scrolling a WriteableBitmap

    - by Skoder
    I need to simulate my background scrolling but I want to avoid moving my actual image control. Instead, I'd like to use a WriteableBitmap and use a blitting method. What would be the way to simulate an image scrolling upwards? I've tried various things buy I can't seem to get my head around the logic: //X pos, Y pos, width, height Rect src = new Rect(0, scrollSpeed , 480, height); Rect dest = new Rect(0, 700 - scrollSpeed , 480, height); //destination rect, source WriteableBitmap, source Rect, blend mode wb.Blit(destRect, wbSource, srcRect, BlendMode.None); scrollSpeed += 5; if (scrollSpeed > 700) scrollSpeed = 0; If height is 10, the image is quite fuzzy and moreso if the height is 1. If the height is a taller, the image is clearer, but it only seems to do a one to one copy. How can I 'scroll' the image so that it looks like it's moving up in a continuous loop? (The height of the screen is 700).

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  • Designing business objects, and gui actions

    - by fozz
    Developing a product ordering system using Java SE 6. The previous implementations used combo boxes, text fields, and check boxes. Preforming validation on action events from the GUI. The validation includes limiting existing combo boxes items, or even availability. The issue in the old system was that the action was received and all rules were applied to the entire business object. This resulted in a huge event change as options were changed multiple times. To be honest I have no idea how an infinite loop wasn't produced. Through the next iteration I stepped in and attempted to limit the chaos by controlling the order in which the selections could be made. Making configuration of BO's a top down approach. I implemented custom box models, action events, beans/binding, and an MVC pattern. However I still am unable to fully isolate action even chains. I'm thinking that I've approached the whole concept backwards in an attempt to stay closest to what was already in place. So the question becomes what do I design instead? I'm currently considering an implementation of Interfaces, Beans, Property Change Listeners to manage the back and forth. Other thoughts were validation exceptions, dynamic proxies.... I'm sure there are a ton of different ways. To say that one way is right is crazy, and I'm sure it will take a blending of multiple patterns. My knowledge of swing/awt validation is limited, previously I did backend logic only. Other considerations are were some sort of binding(jgoodies or otherwise) to directly bind GUI state to BO's.

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  • Confused about implementing Single Responsibility Principle

    - by HichemSeeSharp
    Please bear with me if the question looks not well structured. To put you in the context of my issue: I am building an application that invoices vehicles stay duration in a parking. In addition to the stay service there are some other services. Each service has its own calculation logic. Here is an illustration (please correct me if the design is wrong): public abstract class Service { public int Id { get; set; } public bool IsActivated { get; set; } public string Name { get; set } public decimal Price { get; set; } } public class VehicleService : Service { //MTM : many to many public virtual ICollection<MTMVehicleService> Vehicles { get; set; } } public class StayService : VehicleService { } public class Vehicle { public int Id { get; set; } public string ChassisNumber { get; set; } public DateTime? EntryDate { get; set; } public DateTime? DeliveryDate { get; set; } //... public virtual ICollection<MTMVehicleService> Services{ get; set; } } Now, I am focusing on the stay service as an example: I would like to know at invoicing time which class(es) would be responsible for generating the invoice item for the service and for each vehicle? This should calculate the duration cost knowing that the duration could be invoiced partially so the like is as follows: not yet invoiced stay days * stay price per day. At this moment I have InvoiceItemsGenerator do everything but I am aware that there is a better design.

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  • How to build a good service layer in ASP.NET?

    - by Swippen
    I have looked through some questions, technologies for building a good service layer but I have some questions regarding this that I need help with. First some information of what I have for requirements. We currently have a number of web applications that talk to each other in a spiderweb looking way (all talking to each other in a confusing way via webservices and database data). We want to change this so that all applications go through a service layer where we can work more with cache and encapsulate common functionality and more. We want this layer to also have a Web API so that 3rd party clients can consume information from the service. The problem I see is that if we build the service layer with say MVC4 Web API don't we need to communicate between the application using the webAPI meaning we have to construct URLs and consume JSON/Xml. That does not sound too effective. I assume a better method would be working with entities and WCF to communicate between the application but then we might loose the Web API magic? So the question is if there is a way to consume a service layer as both a Web API (JSON/XML) and as a more backend service layer with entities. If we are forced to use 2 different service layers we might have to duplicate some functionality and other bad things. Hope the question is clear enough and please ask if you need any more information.

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  • If and else condition not working properly in xna [closed]

    - by user1090751
    I am developing chess like game and i wanted to show error message if user try to place any player inside the box which is not empty. For example in certain place if there is empty then the object(2d object) is placed else it should show error message. However in my program it is showing message everytime i.e when i place object on empty place then also it is showing error message. Please see the below code: protected override void Update(GameTime gameTime) { // Allows the game to exit if (GamePad.GetState(PlayerIndex.One).Buttons.Back == ButtonState.Pressed) this.Exit(); // TODO: Add your update logic here for (int i = 0; i < 25; i++) { MouseState mouseState; mouseDiBack = false; mouseState = Mouse.GetState(); if (new Rectangle(mouseState.X, mouseState.Y, 1, 1).Intersects(rect_arr[i])) { background_color_arr[i] = Color.Red; } else { background_color_arr[i] = Color.White; } if (new Rectangle(mouseState.X, mouseState.Y, 1, 1).Intersects(rect_arr[i]) && (mouseState.LeftButton == ButtonState.Pressed)) { if (boxes[i] != "goat" && boxes[i] != "tiger") { place = i; if (turn == "goat") { boxes[i] = "goat"; turn = "tiger"; } else { boxes[i] = "tiger"; turn = "goat"; } } else { errMsg = "This " + i + " block is not empty to place " + turn + ". Please select empty block!!"; } } } base.Update(gameTime); }

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  • How to Programmatically Split Data Using VBA Using Specific Logic

    - by Charlene
    This is an addition to my previous post here. The code that was previously supplied to me worked like a charm, but I am having issues modifying it adding some additional logic. I am creating a macro in VBA to do the following. I have raw order data that I need to transform based on some logic. Raw Data: order-id product-num date buyer-name prod-name qty-purc sales-tax freight order-st 0000000000-00 10000000000000 5/29/2014 John Doe Product 0 1 1.00 1.50 GA 0000000000-00 10000000000001 5/29/2014 John Doe Product 1 2 1.00 1.50 GA 0000000000-00 10000000000002 5/29/2014 John Doe Product 2 1 1.00 2.00 GA 0000000000-01 10000000000002 5/30/2014 Jane Doe Product 2 1 0.00 0.00 PA 0000000000-01 10000000000003 5/30/2014 Jane Doe Product 3 1 0.00 0.00 PA Desired Outcome: HDR 0000000000-00 John Doe 5/29/2014 CHG Tax 3.00 CHG Freight 5.00 ITM 10000000000000 Product 0 1 ITM 10000000000001 Product 1 2 ITM 10000000000002 Product 2 1 HDR 0000000000-01 Jane Doe 5/30/2014 ITM 10000000000002 Product 2 1 ITM 10000000000003 Product 3 1 The "CHG" rows are created based on the following logic; if the order-st is CA or GA, add the total of sales-tax and freight for each of the rows with the same order-id. If the order-st is NOT CA or GA, no CHG rows should be created. Any help would be appreciated - let me know if I left any details out!

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  • Windows Small Business System 2003. SQL timeout in Server Performance Report

    - by tetranz
    I'm the volunteer IT admin at a small school. We have SBS 2003 with about ten desktops. The server performance report is emailed to me daily. It is setup with a wizard in the Monitoring and Performance part of the "Server Management" console. It often fails with a "The page cannot be displayed" error. The event log shows Event Type: Error Event Source: ServerStatusReports Event Category: None Event ID: 1 Date: 1/16/2011 Time: 6:03:14 AM User: N/A Computer: ALPHA Description: Server Status Report: URL: http://localhost/monitoring/perf.aspx?reportMode=1&allHours=1 Error Message: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Stack Trace: at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, TdsParserState state) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, TdsParserState state) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning() at System.Data.SqlClient.TdsParser.ReadNetlib(Int32 bytesExpected) [plus lots more stack trace] This has been happening for years :) I've never really solved it. It seems to be related to WSUS. When it happens, I run the Update Services "Server Cleanup Wizard". That takes a long time to run. If I haven't run it for a while it can take 10 hours. I also run the WsusDBMaintenance.sql script (from TechNet I think) which reindexes the database etc. Those two things seem to get it working again for a while. Recently the "while" has become a couple of weeks. My searching online has revealed lots of people having this problem but no real solution. Does anyone have any good ideas about this? I have to wonder if something in the WSUS SQL schema is not indexed properly. The time that the server cleanup wizard takes seems ridiculous. Thanks

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  • The Scoop: Oracle E-Business Suite Support on 64-bit Linux

    - by Terri Noyes
    This article addresses frequently asked questions about Oracle E-Business Suite (EBS) 64-bit Linux support.Q:  Which 64-bit Linux OSs are supported for EBS? A: Beginning with Release 12, we support the following 64-bit operating systems for both application and database tiers on x86-64 servers:Oracle Enterprise Linux Red Hat Enterprise Linux SUSE Linux Enterprise Server For EBS Release 11i (and again in Release 12), when the application tier is installed on a certified platform, additional platforms (including the above) may be used for a 64-bit database tier on x86-64 servers. This is an example of a mixed platform architecture (Release 12), or a Split Configuration (Release 11i). Q:  I understand that the EBS application tier code is 32-bit, even for the 64-bit Linux OS -- is this the case?A: It is true that the majority of executables provided as part of our release media on the application tier are 32-bit (as are the Fusion Middleware libraries and objects they depend on).  However, the 'Planning' products have large memory requirements and therefore are 64-bit compiled to take advantage of the larger memory space afforded by the 64-bit OS'es.

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  • Inheritance versus Composition in a business application

    - by ProfK
    I have a training management and tracking system, with a high level structure as follows: We have a Role1, e.g. Manager, Shift-boss, miner, etc. and a Candidate, training for that Role. The role has a list of courses and their subjects the candidate needs to complete to qualify for the role. Candidate has a TrainingHistory attribute, containing the courses and subjects they have completed, their results, and the date completed. Now I see it as a TrainingHistoryCourse is-a Course, extended to add DateCompleted etc. but something is nagging at me to rather use something like a TrainingHistoryRecord that has-a Course. How can I further analyse this to determine which pattern to use? Then, a Role has a list of RoleTask definitions that the Candidate must be observed practising, and a Candidate has a history of RoleTaskObservation objects recording their performance at these tasks. This is very similar to the course/subject requirement and history pattern for the candidate, except for one less hierarchical level, but, a RoleTaskObservation clearly does not have an is-a relationship with RoleTask, unless I block my nose and rather use ObservedRoleTask. I would prefer to use the same pattern for both subject/course and task/observation structures, but I think that would force me to adopt a composition pattern for TrainingHistoryCourse. What is the wisdom here? Always inherit where possible and validated by a solid is-a association, or always favour composition wherever possible? 1 Client specified this to be called JobTitle, but he isn't writing the app, and a JobTitle is only one attribute of a Role. Authorization roles are handled by the DevExpress framework and its customization hooks, so there would be very little little confusion between a business Role in my domain objects and an authorization role in lower level, framework code.

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  • UPK and the Oracle Unified Method can be used to deploy Oracle-Based Business Solutions

    - by Emily Chorba
    Originally developed to support Oracle's acquisition strategy, the Oracle Unified Method (OUM) defines a common implementation language across all of Oracle's products and technologies. OUM is a flexible, scalable, and evolving body of knowledge that combines existing best practices and field experience with an industry standard framework that includes the latest thinking around agile implementation and cloud computing.    Strong, proven methods are essential to ensuring successful enterprise IT projects both within Oracle and for our customers and partners. OUM provides a collection of repeatable processes that are the basis for agile implementations of Oracle enterprise business solutions. OUM also provides a structure for tracking progress and managing cost and risks. OUM is applicable to any size or type of IT project. While OUM is a plan-based method—including overview material, task and artifact descriptions, and templates—the method is intended to be tailored to support the appropriate level of ceremony (or agility) required for each project. Guidance is provided for identifying the minimum subset of tasks, tailoring the approach, executing iterative and incremental planning, and applying agile techniques, including support for managing projects using Scrum. Supplemental guidance provides specific support for Oracle products, such as UPK. OUM is available to Oracle employees, partners, and customers. Internal Use at Oracle: Employees can download OUM from MyDesktop. OUM Partner Program: OUM is available free of charge to Oracle PartnerNetwork (OPN) Diamond, Platinum, and Gold partners as a benefit of membership. These partners may download OUM from the Oracle Unified Method Knowledge Zone on OPN. OUM Customer Program: The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for a services engagement of two weeks or longer. Customers who have a signed contract with Oracle and meet the engagement qualification criteria as published on Customer tab of the OUM Website, are permitted to download the current release of OUM for their perpetual use. They may obtain subsequent releases published during a renewable, three-year access period To learn more about OUM, visit OUM Blog OUM on LinkedIn OUM on Twitter Emily Chorba, Principle Product Manager, Oracle User Productivity Kit

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  • Business Forecast: Cloudy with a Chance to Gain

    - by Oracle OpenWorld Blog Team
    Join us at Oracle OpenWorld to learn how Oracle’s cloud solutions are transforming how customers do business.  Whether you’re interested in public, private or managed clouds, Oracle has a cloud session for you.  The Oracle Cloud Computing track offers an in-depth look at Oracle’s comprehensive cloud offerings, with featured keynotes by Oracle executives Larry Ellison and Thomas Kurian, eight general sessions, and more than 300 sessions and demos. Catch these must-see sessions: Keynotes Hardware and Software, Engineered to Work Together: Why It’s A Different Approach (Larry Ellison, Sunday, September 30 at 5:00 p.m.) The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy (Thomas Kurian, Tuesday, October 2 at 8:00 a.m.) The Oracle Cloud: Where Social Is Built In (Larry Ellison, Tuesday, October 2 at 2:45 p.m.) General Sessions The Future of Development for Oracle Fusion - From Desktop to Mobile to Cloud (Monday, October 1 at 10:45 a.m.) Oracle Fusion Applications - Overview, Strategy, and Roadmap (Monday, October 1 at 10:45 a.m.) Overview of Oracle’s Public Cloud Strategy (Monday, October 1 at 12:15 p.m.) Overview of Oracle’s Public Cloud for Database and Application Developers (Monday, October 1 at 1:45 p.m.) Building and Managing a Private Oracle Database Cloud (Monday, October 1 at 3:15 p.m.) Building and Managing a Private Oracle Java and Middleware Cloud (Monday, October 1 at 4:45 p.m.) Building Mobile Applications with Oracle Cloud (Monday, October 1 at 4:45 p.m.) Using Enterprise Manager to Manage Your Own Private Cloud (Tuesday, October 2 at 11:45 a.m.) Breakthrough Efficiency in Private Cloud Infrastructure (Tuesday, October 2 at 1:15 p.m.) To stay in touch with Oracle Cloud announcements, follow us on Twitter @OracleCloudZone or Like us on Facebook.

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  • Ein besonderes Oracle Business Breakfast in Berlin

    - by Detlef Drewanz
    Seit mehreren Jahren finden bei uns Business Breakfasts statt. Diese Veranstaltung ist üblicherweise an Technologen mit tiefem technologischen Wissensdurst gerichtet. Aus einem besonderen Anlass ist die Veranstaltung am 13.6.2014 in unserem Customer Visit Center in Berlin etwas speziell. Anlässlich des Solaris 11.2 Launches tourt Herr Markus Flierl, Oracle VP Software Development, gerade durch Deutschland. Wir haben ihn nach Berlin in unser Customer Visit Center eingeladen, um mit Ihnen Ihre Cloud Strategien und Anforderungen an ein modernes Betriebssystem zu diskutieren. Vielleicht setzen Sie zurzeit ein Betriebssystem ein, welches nicht aus dem Hause Oracle stammt. Das macht nichts. Auch dann ist der Besuch zu dieser Veranstaltung interessant, denn Herr Flierl interessiert sich ebenso für Ihre Anforderungen und Entscheidungsgrundlagen. Übrigens: Markus Flierl ist in Südddeutschland geboren und aufgewachsen und spricht somit fließend Deutsch. Agenda Start Ende Titel 08:30 09:30 Registrierung und Frühstück 09:30 09:45 Begrüßung und Einleitung Ralf Zenses, Oracle Senior Director Systems Sales Consulting Europe North 09:45 11:30 Strategien für OpenStack, Software Defined Networking und RZ Automatisierung: Cloud Management Integriert, nicht nur Installiert Markus Flierl, Oracle VP Software Development 11:30 11:45 Pause 11:45 12:15 Solaris 11.2 OpenStack Demo Joost Pronk, Oracle Senior Principle Product Strategy Manager 12:15 13:00 Unified Archiving und SCAP: Die finale Antwort auf Migrations- und Compliance Fragen Detlef Drewanz, Oracle Master Principle Sales Consultant Weitere Details und den Link zur Anmeldung finden Sie hier. Die Veranstaltung ist offen für alle Interessierten. Ich freue mich auf Ihren Besuch. Wir sehen uns.

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  • Question on business connections and page rank?

    - by Viveta
    I just want to ask this question to get a yes no answer on something that I've been wondering on lately. So regarding how there are countless numbers of sites now that use the no-follow; making it harder to get ranking for your page if your website information might be something useful and will get traffic but maybe isn't something that your business connections share content of; but I am trying to find out if the benefit to having a bunch of say "likes" to your facebook page, but all the connection to your website's content isn't passing any benefit to your main page. So are you then competing with your own website in regards to SERPs to your facebook page and that of your home page. Am I correct on this; that if you start having your facebook page doing real good as far as connections and likes (helping bump up your facebook PageRank) but if you have links on your page with certain optimized keywords, that there is no benefit to your website (other than people getting to your facebook page, and then more likely to click to your page). Hope I explained it well what I am asking. Just wanted to get a better picture of this to know what I want to focus on as far as how I'll be linking to my desired landing pages in the future.

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • Forking a GPL dual licensed software with business owned copyrights

    - by Eric
    After receiving some threats of the copyrights holder of a dual licensed software(GPL2 and commercial) to buy the commercial version for projects in production, I am thinking to make a fork. In a case of GPL2 and commercially dual licensed with business owned copyrights software, is forking the GPL2 version an option? Also, is forking a good way to deal with such cases? Background information The software is a web CMS released under 2 versions a GPL2 free open source edition and a commercial edition including technical support and extra functionality. The problem is that now, basing their argumentation on the "distribution" definition of the GPL2, the company holding the copyrights argue that delivering the software and some extensions to a client is considered as a "distribution". And that such a "distribution" falls under the GPL2 obligation to release the custom made extension code. Custom made extensions are mainly designs, templates and very specific functionality. Basically they give me 3 choices: Buying the commercial licensed edition for projects based on the GPL in production, Deleting all the projects in production based on GPL2 version, Releasing all the extensions as GPL2 code. The first 2 options are nothing realistic for finished projects. The third option could be fine, but as most of the extensions are very specific, cleaning the code to make it usable by other users means lot of works and also I am not sure the clients will appreciate to have their website designs and specific functionality released publicly. The copyrights holding company even contacted some clients directly, giving them the "choice". I know that this is a very corporate interpretation of GPL2, and a such action is nothing close to legal, but as an independent developer, I don't want to take the risk to get involved in some long and tiring legal procedures. PS. This question was first asked on Stack Overflow where it felt out of the scope and closed, after reading the present site FAQ, discussing about software licensing seems fine.

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  • Oracle E-Business Products New Search Helpers for Guided Resolution of Customer Issues

    - by user793044
    Oracle E-Business Proactive Support has created many new guided resolution documents that you may find helpful in resolving issues in your EBS applications.  These new documents are called “Search Helpers” and they guide you through your issue to a solution.  They are meant to be an easy and fast method to finding a relevant, complete solution. Hundreds of notes and service requests were reviewed and the best solutions to these known issues were selected.  For some issues, notes were updated to better clarify the solution.  In other cases, if a note with a solution did not already exist, one was created. You start the process by selecting the scenario you have encountered.  You may have received an error message, or there may be a particular area of the application in which you have encountered an issue.  Based on your selection of the issue, the Search Helper will present one or more additional possible symptoms.  When you have selected from both of these two sections, you are then presented with one or more articles known to have fully solved this issue in the past.  Several EBS products have produced Search Helpers documents.  Take a look at Doc ID 1501724.1 for an index of the current EBS Search Helpers.  Here is an example of a Search Helper from the Receivables Transactions area: After selecting the Functional Area of "Entering / Updating Transactions" a list of Known Symptoms is presented: And, when "Transaction numbers are not in sequence" is selected, a solution link is provided for Document ID 197212.1: How To Setup Gapless Document Sequencing in Receivables. The EBS applications that currently have published Search Helpers are: Advanced Pricing Applications Technology Configurator General Ledger Human Capital Management Inventory Management Order Management Payables Process Manufacturing Purchasing Receivables Shipping Value Chain Planning

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