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  • Does Firefox Phishing Protection / Safebrowsing have any privacy implications?

    - by Nowo
    The current google results are outdated. What is the current status? I was on www.mozilla.org/en-US/legal/privacy/firefox.html and saw "Protection Against Suspected Forgery and Attack Sites Features". Can you translate please more to human speak? First they download a list and compare local... Ok... Here it gets messy "If there is a match, Firefox will check with its third party provider to ensure that the website is still on the blacklist. The information sent between Firefox and its third party provider(s) are hashed URLs. In fact, multiple hashed URLs are sent with the real hash so that the third party provider(s) will not know what site you are visiting." - If that hash were send to mozilla, they would knew which site were accessed? "In order to safeguard your privacy, Firefox will not transmit the complete URL of web pages that you visit to anyone other than Mozilla and its service providers." - In other words, Mozilla and its service providers get all complete URLs (of sites, which were in blacklist)? "While it is possible that a third party service provider may determine the actual URL from the hashed URL sent, Mozilla’s policy is to require [...]" - Privacy is depends on policy rather than technology?

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  • Text tagging/analysis tool for Mac

    - by Mark Porter
    I'm a doctoral student doing research in the humanities. As part of my research I have gathered together a lot of interview text. To analyse this data I want to be able to easily tag sections of text with keywords (the tags need to be able to overlap, and perhaps be organised hierarchically) and later be able to collate those sections from across multiple files. I need to be able to do this on a Mac. It feels like a simple task but I can't find any software for doing it that isn't either horribly clunky or a massive overkill worth hundreds of pounds. Is there any good software for doing this, or are there any good ways of doing it with other software?

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  • What is causing a vm to exhibit packet loss?

    - by Joe Philllips
    We have a pretty nice piece of hardware set up to run multiple virtual machines in vmware and one of the vm's is an instance of Windows Server 2003 running SQL Server 2005. For some reason we occasionally see 10-20 seconds of straight packet loss to this machine from remote machines (my workstation) as well as other vm's on the same physical hardware. I am using PingPlotter to keep a close eye on the packet loss. So far we've turned off flow control on the NIC but we are already running out of other things to try. What might be causing this and how can I identify the problem? Note: We also have another server with a very similar configuration with the same type of problem to a lesser extent (because its not used as heavily?)

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  • How to keep background requests in sequence

    - by Jason Lewis
    I'm faced with implementing interfaces for some rather archaic systems, for handling online deposits to stored value accounts (think campus card accounts for students). Here's my dilemma: stage 1 of the process involves passing the user off to a thrid-party site for the credit card transaction, like old-school PayPal. Step two involves using a proprietary protocol for communicating with a legacy system for conducting the actual deposit. Step two requires that each transaction have a unique sequence number, and that the requests' seqnums are in order. Since we're logging each transaction in Postgres, my first thought was to take a number from a sequence in the DB, guaranteeing uniqueness. But since we're dealing with web requests that might come in near-simultaneously, and since latency with the return from the off-ste payment processor is beyond our control, there's always the chance for a race condition in the order of requests passed back to the proprietary system, and if the seqnums are out of order, the request fails silently (brilliant, right?). I thought about enqueuing the requests in Redis and using Resque workers to process them (single worker, single process, so they are processed in order), but we need to be able to give the user feedback as to whether the transaction was processed successfully, so this seems less feasible to me. I've tried to make this application handle concurrency well (as much as possible for a Ruby on Rails app), but now we're in a situation where we have to interact with a system that is designed to be single process, single threaded, and sequential. If it at least gave an "out of order" error, I could just increment (or take the next value off the sequence), but it's designed to fail silently in the event of ANY error. We are handling timeouts in a way that blocks on I/O, but since the application uses multiple workers (Unicorn), that's no guarantee. Any ideas/suggestions would be appreciated.

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  • Towards Ultra-Reusability for ADF - Adaptive Bindings

    - by Duncan Mills
    The task flow mechanism embodies one of the key value propositions of the ADF Framework, it's primary contribution being the componentization of your applications and implicitly the introduction of a re-use culture, particularly in large applications. However, what if we could do more? How could we make task flows even more re-usable than they are today? Well one great technique is to take advantage of a feature that is already present in the framework, a feature which I will call, for want of a better name, "adaptive bindings". What's an adaptive binding? well consider a simple use case.  I have several screens within my application which display tabular data which are all essentially identical, the only difference is that they happen to be based on different data collections (View Objects, Bean collections, whatever) , and have a different set of columns. Apart from that, however, they happen to be identical; same toolbar, same key functions and so on. So wouldn't it be nice if I could have a single parametrized task flow to represent that type of UI and reuse it? Hold on you say, great idea, however, to do that we'd run into problems. Each different collection that I want to display needs different entries in the pageDef file and: I want to continue to use the ADF Bindings mechanism rather than dropping back to passing the whole collection into the taskflow   If I do use bindings, there is no way I want to have to declare iterators and tree bindings for every possible collection that I might want the flow to handle  Ah, joy! I reply, no need to panic, you can just use adaptive bindings. Defining an Adaptive Binding  It's easiest to explain with a simple before and after use case.  Here's a basic pageDef definition for our familiar Departments table.  <executables> <iterator Binds="DepartmentsView1" DataControl="HRAppModuleDataControl" RangeSize="25"             id="DepartmentsView1Iterator"/> </executables> <bindings> <tree IterBinding="DepartmentsView1Iterator" id="DepartmentsView1">   <nodeDefinition DefName="oracle.demo.model.vo.DepartmentsView" Name="DepartmentsView10">     <AttrNames>       <Item Value="DepartmentId"/>         <Item Value="DepartmentName"/>         <Item Value="ManagerId"/>         <Item Value="LocationId"/>       </AttrNames>     </nodeDefinition> </tree> </bindings>  Here's the adaptive version: <executables> <iterator Binds="${pageFlowScope.voName}" DataControl="HRAppModuleDataControl" RangeSize="25"             id="TableSourceIterator"/> </executables> <bindings> <tree IterBinding="TableSourceIterator" id="GenericView"> <nodeDefinition Name="GenericViewNode"/> </tree> </bindings>  You'll notice three changes here.   Most importantly, you'll see that the hard-coded View Object name  that formally populated the iterator Binds attribute is gone and has been replaced by an expression (${pageFlowScope.voName}). This of course, is key, you can see that we can pass a parameter to the task flow, telling it exactly what VO to instantiate to populate this table! I've changed the IDs of the iterator and the tree binding, simply to reflect that they are now re-usable The tree binding itself has simplified and the node definition is now empty.  Now what this effectively means is that the #{node} map exposed through the tree binding will expose every attribute of the underlying iterator's collection - neat! (kudos to Eugene Fedorenko at this point who reminded me that this was even possible in his excellent "deep dive" session at OpenWorld  this year) Using the adaptive binding in the UI Now we have a parametrized  binding we have to make changes in the UI as well, first of all to reflect the new ID that we've assigned to the binding (of course) but also to change the column list from being a fixed known list to being a generic metadata driven set: <af:table value="#{bindings.GenericView.collectionModel}" rows="#{bindings.GenericView.rangeSize}"         fetchSize="#{bindings.GenericView.rangeSize}"           emptyText="#{bindings.GenericView.viewable ? 'No data to display.' : 'Access Denied.'}"           var="row" rowBandingInterval="0"           selectedRowKeys="#{bindings.GenericView.collectionModel.selectedRow}"           selectionListener="#{bindings.GenericView.collectionModel.makeCurrent}"           rowSelection="single" id="t1"> <af:forEach items="#{bindings.GenericView.attributeDefs}" var="def">   <af:column headerText="#{bindings.GenericView.labels[def.name]}" sortable="true"            sortProperty="#{def.name}" id="c1">     <af:outputText value="#{row[def.name]}" id="ot1"/>     </af:column>   </af:forEach> </af:table> Of course you are not constrained to a simple read only table here.  It's a normal tree binding and iterator that you are using behind the scenes so you can do all the usual things, but you can see the value of using ADFBC as the back end model as you have the rich pantheon of UI hints to use to derive things like labels (and validators and converters...)  One Final Twist  To finish on a high note I wanted to point out that you can take this even further and achieve the ultra-reusability I promised. Here's the new version of the pageDef iterator, see if you can notice the subtle change? <iterator Binds="{pageFlowScope.voName}"  DataControl="${pageFlowScope.dataControlName}" RangeSize="25"           id="TableSourceIterator"/>  Yes, as well as parametrizing the collection (VO) name, we can also parametrize the name of the data control. So your task flow can graduate from being re-usable within an application to being truly generic. So if you have some really common patterns within your app you can wrap them up and reuse then across multiple developments without having to dictate data control names, or connection names. This also demonstrates the importance of interacting with data only via the binding layer APIs. If you keep any code in the task flow generic in that way you can deal with data from multiple types of data controls, not just one flavour. Enjoy!

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  • Self-serv advertising service

    - by Mystere Man
    I am seeking a self-serv advertising service for my websites, but I have a few restrictions that seem to make what i'm looking for hard to find. Specifically, I want to place "advertise here" links on my pages and allow end-users to purchase advertising on that site, page, and location. These ads will not be part of a national network. Supports multi-tenancy - That is, I have a number of domains using the same "web application" but with customized content per domain. When a customer wants to advertise on a given domain, then the ads will only appear on that domain and on that page of the domain (even though the page name may be the same across multiple domains). Supports fixed ad prices, not just CPC. I need monthly and quarterly pricing regardless of performance. Integrates with OpenX and other ad networks, so that if there is no self-serv on a given zone, it will use national advertising or direct advertising. Shiny Ads has much of this, but i'm looking for alternatives, as their prices are a bit crazy (20%) and can only do PayPal.

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  • How should I describe the process of learning someone else's code? (In an invoicing situation.)

    - by MattyG
    I have a contract to upgrade some in-house software for a large company. The company has requested multiple feature additions and a few bug fixes. This is my first freelance style job. First, I needed to become familiar with how the application worked - I learnt it as if I was a user. Next, I had to learn how the software worked. I started with broad concepts, and then narrowed down into necessary detail before working on each bug fix and feature. At least at the start of the project, it took me a lot longer to learn the existing code than it did to write the additional features. How can I describe the process of learning the existing code on the invoice? (This part of the company usually does things in-house, so doesn't have much experience dealing with software contractors like me, and I fear they may not understand the overhead of learning someone else's code). I don't want to just tack the learning time onto the actual feature upgrade, because in some cases this would make a 'simple task' look like it took me way too long. I want break the invoice into relevant steps, and communicate that I'm charging for the large overhead of learning someone else's code before being able to add my own to it. Is there a standard way of describing this sort of activity when billing for a job?

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  • Help me choose an Open-Source license

    - by Spartan-117A
    So I've done lots of open-source work. I have released many projects, most of which have fallen under GPL, LGPL, or BSD licensing. Now I have a new project (an implementation library), and I can't find a license that meets my needs (although I believe one may exist, hence this question). This is the list of things I'm looking for in the license. Appropriate credit given for ALL usage or derivative works. No warranty expressed or implied. The library may be freely used in ANY other open-source/free-software product (regardless of license, GPL, BSD, EPL, etc). The library may be used in closed-source/commercial products ONLY WITH WRITTEN PERMISSION. GPL - Useless to me, obviously, as it completely precludes any and all closed-source use, violating requirement (4). BSD/LGPL/MIT - Won't work, because they wouldn't require closed-source developers to get my permission, violating requirement (4). If it wasn't for that, BSD (FreeBSD in particular) would look like a good choice here. EPL/MPL - Won't work either, as the code couldn't be combined with GPL-code, therefore violating requirement (3). Also I'm pretty sure they allow commercial works without asking permission, so they don't meet (4) either. Dual-licensing is an option, but in that case, what combination would hold to all four requirements? Basically, I want BSD minus the commercial use, plus an option to use in commercial/closed-source as long as the developer has my written permission. EDIT: At the moment, thinking something like multiple-licensing under GPL/LGPL plus something else for commercial?

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  • once VPNed into pfSense, unable to hit the public URLs of my websites - they are routed to the pfSense box

    - by Sean
    I have a pfSense box setup as the firewall/router/VPN appliance at my colo. Once I VPN into the colo (either pptp or openvpn, pptp preferred due to multiple clients and ease of configuration), I am able to hit all my servers by their private 10.10.10.x ip and am able to browse the public internet without issue. When I try and hit the URL of a domain hosted by one of my servers, I am prompted for credentials. If I login using the pfSense credentials, I'm connected to pfSense as if I'd used it's internal IP. If I hack my hosts file to point url - server private IP it works fine, but this is obviously not a good solution. To recap: not connected to VPN - www.myurl.com works connected to VPN - www.myurl.com never makes it to the correct server, but is sent only to the pfSense box I'm sure it's something small that I've missed in the pfSense config.

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  • Move some iTunes library items to different drive?

    - by Sören Kuklau
    My internal hard drive is somewhat small, and I only regularly listen to a fraction of my iTunes library anyway, so I'd like to keep large portions on it on an external drive for archival purposes. Since dealing with multiple iTunes libraries is somewhat painful, the solution I'm looking for is to move individual items of the library to a different location, without compromising the "Keep organized" and "Copy files" settings. I found an AppleScript that I assume is supposed to do this, Move Files To Folder…, but it instead copies them, and doesn't update the library accordingly. I can do this manually by moving the file, then accessing it in iTunes — it'll prompt me for the new location. I just don't intend to do this one by one for thousands of files.

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  • Simple multi-seat

    - by Oli
    I've asked about multiseat before. The answer (for 10.04) involved doing it the proper way (eg through gdm, multiple server layouts). The problem was that gdm needs to be patched or reverted to 2.20 for multiseat. It's an ugly hack that, worse than anything, will hold up future updates. As a result, I didn't do anything. I still have a spare video card. I still have the monitor, keyboard and mouse all sitting waiting to jump into action. And I still want to be able to turn that into a simple desktop. My needs don't seem complicated. I have a second video card, a USB hub and anything connected to that USB hub that I want to be dedicated to another X server. I don't need a login screen (I'm happy hard-coding in a auto-login and I'd be happy with the user starting the X server if that's possible). This is so simple in my head that I only need two questions: How can I explicitly start an X server from the command line on an unused video adapter (by passing it whatever configuration I need to)? Can I have this new X session load a desktop environment on load? This seems like something you should be able to write in a little upstart script within 10 minutes. That would be perfect for me as then I'd have a nice start/stop control over the secondary desktop from the main desktop (that I want to leave unscathed!) I'm thinking something as simple as this for the payload: su -u other_user -c "startx -- localhost hardware-information" And use .xinitrc to load openbox or something...

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  • The MDM Journey: From the Customer Perspective

    - by Mala Narasimharajan
    Master Data Management is more than just about a single version of  the truth or providing a 360 degree view of the customer.  It spans multiple domains ranging from customers to suppliers to products and beyond.  MDM is pivotal to providing a solid customer experience - one that results in repeat business, continued loyalty and last but not least - high customer satisfaction.  Customer experience is not only defined as accurate information about the customer for the enterprise, but also presenting the customer with the right information about products, orders, product availability, etc.   Let's take a look at a couple of customer use cases with Oracle MDM. Below is a picture from a recent customer panel: Oracle MDM is a key platform for increasing upsell/cross-sell opportunities, improve targeting of customers and uncover new sales opportunies, reduce inaccuracies in mailing marketing materials to prospects, as well as to tap into and uncover the full value of a customer across business units more accurately.  A leading investment and private bank leverages Oracle MDM to do a better job of identifying clients, their levels of investment as well as consistently manage them through a series of areas such as credit, risk, new accounts, etc. Ultimately, they are looking to understand client investments and touchpoints across the company's offerings.  Another use case for Oracle MDM is with a major financial and insurance services company with clients worldwide, looking to resolve customer data inaccuracies and client information stored differently across mulitiple systems.  For more information on Oracle Master Data Management, click here.  

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  • Font Book does not Install all Fonts

    - by waiwai933
    My Mac decided to delete all but 19 fonts, which is fairly annoying. It didn't really delete them, as in I still have the original files in the /Library/Fonts folder, but they've disappeared from Font Book, so I can't use them. Now, Apple says that you can select a folder to install all fonts in that folder, but when I try that, the spinning wheel (not the beach ball) comes up in the lower right hand corner for a few seconds and then leaves, without installing any fonts. The same thing happens if I use the + sign in the menu bar, select multiple, or if I try validating and then installing (actually, that installs one font). Is there any way to mass-install these fonts or will I have to install them one by one? Comp info: Mac OS X 10.5.8 running Font Book 2.1 (123).

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  • How do I set up different configurations on an Ubuntu laptop based on different physical locations?

    - by Andrew Larned
    I'm looking for a way to have a couple (or three) multiple configurations set up on my laptop, and easily switch between them. To be more specific, when my laptop is at work, it's plugged into a second monitor, and has a specific set of networks configurations. At home, the second monitor is gone, the network configurations are different. At a public wireless point there are other configurations to set, etc. I know I can go into my preferences and turn on/turn off the monitor, and mess with the networking preferences, and so on, but I'm looking for a way to change a bunch of preferences all at once, and if it's possible to do that automatically, maybe based on the wireless APs in the vicinity, that would be even better.

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  • Forms Authentication across Sub-Domains on local IIS

    - by Parminder
    I asked this question at SO http://stackoverflow.com/questions/8278015/forms-nauthentication-across-sub-domains-on-local-iis Now asking it here. I know a cookie can be shared across multiple subdomains using the setting <forms name=".ASPXAUTH" loginUrl="Login/" protection="Validation" timeout="120" path="/" domain=".mydomain.com"/> in Web.config. But how to replicate same thing on local machine. I am using windows 7 and IIS 7 on my laptop. So I have sites localhost.users/ for my actual site users.mysite.com localhost.host/ for host.mysite.com and similar.

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  • Network: Incoming connections work, outgoing fails

    - by anirvan
    i recently set up my own server at home to run Ubuntu 12.04 server ed. on booting up, i noticed that a message related to networking comes up, and the booting process pauses. the message read something like - waiting for network configuration and after a while - waiting another 60 seconds... on booting up, I realised that any command which requires a network connection was not working - ping, apt-get install, etc. on firing the ifup eth0 command, I get the error RTNETLINK answers: File exists. Failed to bring up eth0. I also realised, while searching the web for this problem, that this is probably one of the most common networking related issues - however, most of the questions are around setting up multiple IPs for the same machine. ifdown eth0 also fails, stating that eth0 is not configured. my /etc/network/interfaces file has a simple configuration for a static IP: auto lo iface lo inet loopback auto eth0 iface eth0 inet static address xx.xx.xx.xx netmask xx.xx.xx.xx broadcast xx.xx.xx.xx gateway xx.xx.xx.xx dns-nameservers xx.xx.xx.xx The strangest part of this problem is that, while I can't connect to anything outside, I can ping to this particular server using the static IP configured in the interface file, and, i can even SSH into it! I'm really at ends here with this problem, and any guidance is much appreciated. Thanks!

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  • When to use Nginx PHP Fast CGI with a TCP socket instead of a UNIX socket?

    - by user64204
    I've followed this guide to setup PHP in FastCGI mode with Nginx. This guide describes 2 ways of doing it: TCP socket and UNIX socket. I've ran some Apache Benchmark on my locale machine and here are the results: Below tests ran multiple times to get better average statistics: $ ab -c 200 -n 100000 http://.... APACHE: 1800 req/sec NGINX (TCP socket): 2500 req/sec NGINX (UNIX socket): 15000 req/sec As far as I understand, there is overhead with using a TCP socket rather than a UNIX socket, hence the better performance with the latter. However I was not expecting such a performance difference given that the TCP socket is on the localhost, and therefore would like to ask the following question: Q: Given the huge performance gain with using a UNIX socket, what are the configuration scenarios where it would make sense to use a TCP socket instead?

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  • Looking at desktop virtualization, but some users need 3D support. Is HP Remote Graphics a viable solution?

    - by Ryan Thompson
    My company is looking at desktop virtualization, and are planning to move all of the desktop compute resources into the server room or data center, and provide users with thin clients for access. In most cases, a simple VNC or Remote Desktop solution is adequate, but some users are running visualizations that require 3D capability--something that VNC and Remote Desktop cannot support. Rather than making an exception and providing desktop machines for these users, complicating out rollout and future operations, we are considering adding servers with GPUs, and using HP's Remote Graphics to provide access from the thin client. The demo version appears to work acceptably, but there is a bit of a learning curve, it's not clear how well it would work for multiple simultaneous sessions, and it's not clear if it would be a good solution to apply to non-3D sessions. If possible, as with the hardware, we want to deploy a single software solution instead of a mishmash. If anyone has had experience managing a large installation of HP Remote Graphics, I would appreciate any feedback you can provide.

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  • Adding CNAME entry to nginx for cdn rewrite

    - by Ayaz Malik
    I am using apache + nginx (for serving static content) and just bought a CDN. I have added a CNAME entry to my CDN URL, which should be cdn.example.com and pointing to the original cdn url. xxx.netdna-cdn.com/ But probably because of my nginx vhost file when I run cdn.example.com, it opens the first server entry site in my vhost file. I have multiple sites in my server. I have added CNAME from CPanel DNS editor as well. No luck, so I think I need to add something in the vhost.conf.

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  • How to rewrite to a virtual directory with a different application

    - by user42181
    Hi, I have a CMS application that manages multiple websites, today whenever i change the codebehind of one of these websites - i have to rebuild the dll for all websites, deploy it - this disconnects all current sessions and is really bad. The iis is configured to listen to all domain requests, if the request is to one of the websites' domain , the application rewrites it, or example, if someone requests for www.example.com, and example.com is configured in the application to be website 12, it is rewritten to www.example.com/websites/12/default.aspx. This is done for all websites. We want to seperate the dlls of the websites from each other, and from the main CMS, we have a virtual directory to each websites, but when trying to rewrite to it, we discover that IIS support this (we get an "Could not load type '_12._Default'". error). How can we perform this rewrite so it does rewrite to virtual directories, or if anyone has any other solution for the initial dll seperation problem. Thanks in advance

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  • IIS7.5 App Pool recycling. What is the best schedule for Recycling

    - by mikedopp
    I have been using IIS7.5 Since its release. I am also using commerce server 2007sp2. Due to Commerce Servers Need for memory and processor I have the app pool the website is assigned to recycling at midnight every night. My Question is what is the best time table to recycle heavy web app pools? I am looking to keep speed and not bump potential customers while recycling multiple times a day if possible. Another issue is that every few days the same app pool will hang and I have to force a reset of IIS to get it working again.

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  • Would NetBSD be a good choice for a web server?

    - by Alexander
    I've the choice of crafting a NetBSD image for a Xen VPS host, and was just wanting to play around as I like BSD and wished to use it for my general web hosting. I will be hosting a low-mid traffic website and maybe a few other simple services. Do you think NetBSD would be a sufficient choice, in terms of general performance of multiple system users and fair amount of traffic to Apache compared to what Linux could normally handle? I am concerned if I do start to really like it and keep it, I may be limiting myself if I am to move further with my web host and get more traffic (and maybe a lot of FTP access and user shell accounts) Ken

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  • can canonical links be used to make 'duplicate' pages unique?

    - by merk
    We have a website that allows users to list items for sale. Think ebay - except we don't actually deal with selling the item, we just list it for sale and provide a way to contact the seller. Anyhow, in several cases sellers maybe have multiple units of an item for sale. We don't have a quantity field, so they upload each item as a separate listing (and using a quantity field is not an option). So we have a lot of pages which basically have the exact same info and only the item # might be different. The SEO guy we've started using has said we should put a canonical link on each page, and have the canonical link point to itself. So for example, www.mysite.com/something/ would have a canonical link of href="www.mysite.com/something/" This doesn't really seem kosher to me. I thought canonical links we're suppose to point to other pages. The SEO guy claims doing it this way will tell google all these pages are indeed unique, even if they do basically have the same content. This seems a little off to me since what's to stop a spammer from putting up a million pages and doing this as well? Can anyone tell me if the SEO guy's suggestion is valid or not? If it's not valid, then do i need to figure out some way to check for duplicated items and automatically pick one of the duplicates to serve as an original and generate canonical links based off that? Thanks in advance for any help

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  • Using mod_rewrite to shutdown website.

    - by moolagain
    Hi, I am trying to shutdown a website to everyone except my ip address. I almost have it working. I cannot access www.mysite.com, but I can access all folders that have another .htaccess file in them. I have a .htaccess file in /www with the following code: #Use this when website is down RewriteEngine on #this allows access through my ip RewriteCond %{REMOTE_ADDR} !^(66\.777\.888\.99)$ RewriteRule !down.php$ /down.php [L] Some folders in my site have .htaccess files in them. If I have a file with the line: RewriteEngine on I can still access the folder. For example, if I have the second .htaccess file in /www/about, then I can still access mysite.com/about (but the .css file included on that page actually loads down.php). If I delete "RewriteEngine on" I get redirected to down.php. Any ideas? I think my mod_rewrite gets confused with multiple .htaccess files. Thanks!

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  • How to manage and estimate unstructured requirements received from customers

    - by user20358
    A lot of the times I receive a software system's requirements from our customers in a very unstructured format. It is usually a bunch of "product development" guys from the customer's who come up with these "proposed solutions" to the business problems they have. While they are the experts at the business domain, a lot of the times they don't have the solutions right. This results in multiple versions of the same requirement mixing up of two requirements into one a few versions of the requirement later down the line, the requirements which were combined together get separated out again, each taking with it some of the new additions How do you work with such requirements coming in and sort them out into proper use cases and before development begins? What tools can we use to track a particular requirement's history, from the first time it was conceived till the time it gets crystallized into a proper use case? Estimating work against requirements received in such a fashion is a nightmare which ends up in making mistakes in understanding the requirement correctly and estimating the effort against it correctly. Any tips, tools, tricks to make this activity more manageable? I'm just trying to get some insights from someone more experienced than I am in requirements management and effort estimation.

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