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• creating decision tree based troubleshooting documentation?

  - by Joseph

  We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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• HCM is Alive and Well in APAC

  - by Row Henson

  I just returned from a 5 country tour on “Rethinking HR” where Oracle hosted breakfast and lunch executive seminars to the most senior HR practitioners in 5 cities in these major markets in APAC. While I have done many of these “road shows” in the past, I was most impressed with the response we received during this trip. I’m sure the execution of our marketing and sales teams had lots to do with the turnout, but I’d also like to think that this region is primed for applications that help with the talent dilemma faced by many organizations today in this part of the world and are excited about the offerings Oracle provides to help our customers attract, develop, retain and analyze their human capital. For these type of events, we normally expect 25-30 companies in attendance with a drop-off rate of around 15%. In all 5 cities, we had standing room only with an average attendance of 50 people from 30+ companies. Interestingly enough, in 3 of the 5 cities we had people show up that were turned down during registration, for lack of room – so we actually exceeded our registration. This was the case in Canberra – Australia’s capital – with over 70 attendees. Unusual indeed! During my presentation I referenced several studies which highlight how this region is primed for support in looking at talent in the future as high growth creates talent shortages and talented workers see opportunities outside of their current employers. A Deloitte study shows that 61% of respondents in APAC expect significant or moderate talent shortages over the next year (compared to 45% and 31% for the Americas and EMEA respectively). Please accept my thanks to all who arranged and orchestrated this time in APAC. While my body was quite tired from the hectic schedule, my mind was energized with the interest and interaction.

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• Office 2010 Client &ndash; Should I go with 32 bit or 64 bit?

  - by Sahil Malik

  Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). As you know, Office 2010 client now comes in both 32 bit and 64 bit versions. The question is, should you go with 32 bit or 64 bit? 64 is bigger than 32 .. so 64 is better no? NO! Given a choice, or unless you have a very strong reason not to – GO WITH 32 bit. Why is that? Here is why - 32 bit apps actually work better on 64 bit OS’s in most scenarios due to WoW, and the additional 64 bit VLSW calculations. If you have 2007 installations to support, SharePoint designer 2010 cannot be used to work with SharePoint 2007 sites. So you will have to install SharePoint designer 2007 32bit side by side with SharePoint designer 2010 32 bit side by side. So you cannot mix and match 32 bit and 64 bit here. Of course you can virtualize and not have this problem to begin with :-D. 64 bit office will break many things on your SharePoint experience for that client – example, that fancy datasheet view won’t work on lists. 32 bit office apps don’t have this issue. There are some extreme situations where you DO want 64 bit client apps though. Specifically if you have HUGE excel sheets to work with, then 64 bit office client excel is much better than the equivalent 32 bit excel. Comment on the article ....

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• Intermittent USB 3.0 access - How do I troubleshoot?

  - by Billy ONeal

  I've got a WD Passport hard disk with "superspeed" USB 3.0 support. When I use my USB 3.0 flash drive (this is a Lenovo X220 laptop), USB 3.0 consistently works. But when I use the passport drive, almost without fail the connection drops to USB 2.0. Touching the cable seems to immediately trigger the problem, but it seems to happen on its own though. I've got another cable on order right now... but is it likely the cable's the issue here? Is there anything else I can check?

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• Do I need a web service for watershed.ustream.tv?

  - by Corey

  I am looking to use the watershed.ustream.tv service for a one-time event. Do I really need my own web service? In the control panel it says “WARNING: the test web service will always approve all requests so do NOT use it in a production environment!”. I'm not looking for any advanced features, I'm not even using the chat functionality. All I want to do is broadcast a funeral service without any advertising. I've looked for support on the watershed site, but I can't find any. Any help or advise would be appreciated.

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• Laptop keyboard and touchpad disabled on startup

  - by JAM

  I use Ubuntu 14.04 LTS on my Toshiba Satellite L775D laptop. 14.04 is the only operating system installed. I am new to Linux and only barely scratching the surface of doing things in terminal. When I boot my laptop keyboard and touchpad are disabled (99.99% of the time) if I do nothing. The only direct effect I can have is to keep pressing the "numlock" key during boot when I notice the "numlock" light goes off. If I do this then I have a 95% chance of the keyboard and touchpad working when I am in the operating system. I am able to use my wireless mouse regardless. I have not seen any messages during boot. Previously I have tried playing with input method settings and utilities as well as language support settings. This same problem exists with the 12.... and 13... versions of ubuntu. With everything I have tried (from looking at other posts/suggestions) it seems I can have only a temporary effect. Please help me find a permanent solution to this problem. thank you.

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• Playing Around with WebLogic Maven Plug-In by Flavius Sana

  - by JuergenKress

  Packaged with WebLogic 12c wls-maven-plugin let’s you install, start and stop servers, create domain, execute WLST scripts, compile and deploy applications. The plug-in works with Maven 2.x and 3.x. WebLogic 12c can be downloaded from http://www.oracle.com/technetwork/index.html. Developers version has around  180MB (zip archive).  To install the plugin we need first to extract wls-maven-plugin.jar.pack and pom.xml $unzip ~/Downloads/wls1212_dev.zip wls12120/wlserver/server/lib/wls-maven-plugin.jar.pack $unzip ~/Downloads/wls1212_dev.zip wls12120/wlserver/server/lib/pom.xml Now, let’s unpack the jar file: $unpack200 -r wls12120/wlserver/server/lib/wls-maven-plugin.jar.pack wls12120/wlserver/server/lib/wls-maven-plugin.jar Install the plug-in in the local repository. Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Maven,Flavius Sana,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• sata2 hdd not reported correctly on gigabyte mobo

  - by hyperboreean

  hey guys, I have a gigabyte ga-k8nmf-9 mobo which has both sata 1 and sata 2 support. Until a few hours ago I had a samsung 160gb sata 1 hdd which worked ok until it failed. I bought a wd se16 caviar, 500 gb, 7200 rpm, 16 mb cache, but it seems that it's not properly detected by my computer - it's only showing 137 GB out of 500. I tried a BIOS update (to F10e) and it's still doing the same thing. I've altered BIOS settings to use only sata (no ide) and many other settings, but nothing worked. Any help will be greatly appreciated Update on this one: it seems that the previous hdd was doing the same thing, though I didn't notice because it was approximately the same size

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• How can I enforce directory space limits in a OpenVPZ system?

  - by George

  The title says it all. I have some programs on a server (centos4-openvz) that use a directory as temp directory - but pay no attention to the size it grows. I want to enforcee a limit, like this folder cannot exceed 300mb. I would use quota but OpenVZ does not support loop devices to mount a file as such. Any other solutions? (apart from scripting a periodic delete of files in the directory). Editing the application's code to implement such a functionality is not entirely out of the question - if it can be done easily and no other ways exist.. Its written in cpp - but I don't know how to implement it.

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• Throttling apache downloads selectively

  - by Synchro

  I have a linux box running Debian Sarge (old I know) and apache 2.0.54. It serves two kinds of files - regular web pages and small images, and a lot of large podcast mp3s. The podcast downloads swamp the connection and make the rest of the site unresponsive, so I'm looking to throttle the data transfer rate (not the request rate) of just the podcasts. I've set up haproxy using this technique which does what it says it will, but solves a different problem - even only 5 simultaneous podcast downloads is enough to saturate the link. In a perfect world, haproxy would support per-connection throttling, but it doesn't. So far I've looked at mod_bw (won't compile for me, seems unsupported), mod_cband (unsupported, widely reported as problematic) and iptables using tc. The iptables approach would allow me to throttle things, but would not be at all selective, slowing down everything on the server, not just the podcasts, so would just move the bottleneck without changing overall behaviour. Ideas?

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• ADF & Fusion Development Webcast–December 11th 2012

  - by JuergenKress

  Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff. Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF's integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity. For details and registration please click here. View Session Abstracts We look forward to welcoming you at this free event! December 11th, 2012 9:00 – 13:00 GMT & 10:00 – 14:00 CET & 12:00 – 16:00 AST & 13:00 – 17:00 MSK & 14:30 – 18:30 IST WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: ADF,ADF training,Fusion Developer day,webcast,WebLogic Specialization,WebLogic Community,Oracle,OPN,Jürgen Kress

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• The Power of Specialization – google ads for SOA & BPM Specialized Partners

  - by JuergenKress

  For SOA & BPM specialized partner we offer free google advertisement to promote your Oracle SOA & BPM service offerings on your website or your SOA & BPM events. We will host the complete campaign management. To create your google campaign please send us below: Your campaign text: 3 lines of text each 35 letters (NOT more letters!) Your campaign link: direct link to the website you want to promote Ideas for the website which we will promote with the google ads: Your Oracle SOA Service offerings with concrete offering e.g. SOA Discovery Workshop Oracle SOA Specialized Logo Your Oracle SOA References Your SOA Implementation consultant with pictures Your SOA sales contact persons Example of an SOA Specialization text ad: Oracle SOA Specialized plan to become more agile? eProseed the Oracle SOA Experts An interview with Griffiths Waite's Business Development Director highlighting the benefits of the Oracle Specialization Programme. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Specializaion,Benefits Specialization,marketing,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Disable NSS LDAP IPv6 (AAAA) lookups

  - by pilcrow

  Question: How can I disable inet6 AAAA queries for my LDAP server during (LDAP-backed) NSS lookups on a CentOS (RHEL) 5 machine? Background: I've servers configured to consult ldap://ldap.internal for NSS passwd and group lookups. Every relevant NSS lookup, for example the getpwuid(3) implied by an ls -l which needs to translate UIDs to network user names, performs the following DNS dance before connecting to the ldap server: AAAA? ldap.internal -> (no records) AAAA? ldap.internal.internal -> NXDomain A? ldap.internal -> 192.168.3.89 I'd like to skip the first two queries completely. Configuration: [server]$ cat /etc/redhat-release CentOS release 5.4 (Final) [server]$ grep ^passwd /etc/nsswitch.conf passwd: files ldap [server]$ grep ^uri /etc/ldap.conf uri ldap://ldap.internal/ For what it's worth, IPv6 support is otherwise disabled on these systems: [server]$ grep off /etc/modprobe.conf alias ipv6 off alias net-pf-10 off [server]$ echo "$(ip a | grep -c inet6) IPv6-enabled interfaces" 0 IPv6-enabled interfaces

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• How can I format a USB drive as FAT from a MacBook Pro?

  - by Edward Tanguay

  I plugged in a 250GB USB hard drive into my MacBook Pro and want to format it in FAT so I can transfer files back and forth between a windows machine. (My windows7 machine only formats in exFAT which my Snow Leopard 2.6.4 doesn't support until I do the update). So I want to format it on the mac. but when I right click on the drive, it gives me the options to eject, copy, but not to format. I can go into Disk Utilities, click on Partition, but the only option is the "Mac Journaled format". How can I Format my USB drive as FAT from my MacBook Pro?

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• search nfs network volume from mac client

  - by user1440190

  Asked: how does a Mac OSX SL or Lion user search the cluster for a particular file (foo.txt) "From the cluster, you would need to run some form of recursive lookup for the file desired. As an example, using 'find'. RAM-1# find /ifs |grep test.txt /ifs/Elements/avid2test.txt /ifs/Elements/test.txt I would suggest contacting Apple support regarding their recommendation for searching for files on remote file systems from the Mac client itself" OK that's great, but I don't want users using CLI !!! Anyone know a good method (non-CLI)? Spotlight is not an option. BTW cluster is roughly 80TB

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• Norton Ghost usage, Linux? ISO? Server? MBR?

  - by OverTheRainbow

  Before evaluating Symantec/Norton Ghost to image partitions, I have a couple of questions about using this tool: In the product page, it only mentions Windows: Can Norton image Linux partitions as well? Can I burn an ISO to create/recover images? The ISO's I found seem only able to restore an image but not create one. Does it mean that images can only be created from within a running Windows? For Windows partitions: Does it support both regular and Server versions? Acronis doesn't image Server partitions in the regular version When restoring an image, does Norton give the option of including/excluding the MBR? Thank you.

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• 2D Image Creator for a video game

  - by user1276078

  I need to make a few images for an arcade video game I'm making in Java. As of right now, I have drawings that animate, but there are two problems. The drawings are horrible, and as a result, the game won't get enough attention. It's a pain to have to change each coordinate for the drawing, as the drawings are fairly complex. I'd like to use images. I feel they could solve my problem. They would look better than the drawings, and it would only have an x and a y coordinate, rather than the many coordinates I need for each drawing. So, in a sense, I have two questions. Would images actually help? Would they solve my 2 problems? I just want to clarify. How would I make these images. I don't think I can copy them off of the internet because I plan on publishing this game. So, is there any software where you can make your own images? (It has to be in an image type that Java can support. I'm working with java). It also, as stated by the header, needs to be a 2D image; not 3D

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• What is a "Technical Programmer"? [closed]

  - by Mike E

  I've noticed in job posting boards a few postings, all from European companies in the games industry, for a "Technical Programmer". The job description in both was similar, having to do with tools development, 3d graphics programming, etc. It seems to be somewhere between a Technical Artist who's more technical than artist or who can code, and a Technical Director but perhaps without the seniority/experience. Information elsewhere on the position is sparse. The title seems redundant and I haven't seen any American companies post jobs by that name exactly. One example is this job posting on gamedev.net which isn't exactly thorough. In case the link dies: Subject: Technical Programmer Frictional Games, the creators of Amnesia: The Dark Descent and the Penumbra series, are looking for a talented programmer to join the company! You will be working for a small team with a big focus on finding new and innovating solutions. We want you who are not afraid to explore uncharted territory and constantly learn new things. Self-discipline and independence are also important traits as all work will be done from home. Some the things you will work with include: 3D math, rendering, shaders and everything else related. Console development (most likely Xbox 360). Hardware implementations (support for motion controls, etc). All coding is in C++, so great skills in that is imperative. As I mentioned, the job title has appeared from European companies so maybe it goes by another title in America. What other titles might this specialization of programmer go by?

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• Oracle OpenWorld 2012 Hands-on Lab: “Leading Your Everyday Application Integration Projects with Enterprise SOA”

  - by Lionel Dubreuil

  Sharpen your Oracle skill sets and master Oracle technology in Oracle OpenWorld Hands-on Labs.In self-paced, practical learning sessions covering everything from business applications to middleware, database, storage, and enterprise management solutions, you'll discover new ways to derive maximum benefits from your Oracle hardware and software solutionsOracle experts will be available in person to answer questions and guide you through each lab.Hands-on Labs fill up early, and seats are limited, so don’t be late.This  HOL10093 - Leading Your Everyday Application Integration Projects with Enterprise SOA is scheduled for: Date: Monday, Oct 1 Time: 10:45 AM - 11:45 AM Location: Marriott Marquis - Salon 5/6 In this Hands-on Lab, Experience firsthand how Oracle Enterprise Repository, Oracle Application Integration Architecture (AIA) Foundation Pack, and Oracle SOA Suite work together to help you drive your enterprisewide integration projects.From asset management, discovery, and management in Oracle Enterprise Repository to integration of content in Oracle AIA Foundation Pack operating on the Oracle SOA Suite platform, discover how you can develop integrations to support business agility.Take advantage of Oracle-delivered integration assets and validate your services for compliance, within Oracle JDeveloper. You will get your hands on the tools and talk with Oracle experts in this hands-on lab.Objectives for this session are to: Use Oracle Enterprise Repository to manage application interfaces, composite applications, and business processes See how Oracle Enterprise Repository can benefit every service-based application integration project Learn how to govern services through the software lifecycle and validate your services for compliance

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• Oracle OpenWorld 2012 Hands-on Lab: “Leading Your Everyday Application Integration Projects with Enterprise SOA”

  - by Lionel Dubreuil

  Sharpen your Oracle skill sets and master Oracle technology in Oracle OpenWorld Hands-on Labs.In self-paced, practical learning sessions covering everything from business applications to middleware, database, storage, and enterprise management solutions, you'll discover new ways to derive maximum benefits from your Oracle hardware and software solutionsOracle experts will be available in person to answer questions and guide you through each lab.Hands-on Labs fill up early, and seats are limited, so don’t be late.This  HOL10093 - Leading Your Everyday Application Integration Projects with Enterprise SOA is scheduled for: Date: Monday, Oct 1 Time: 10:45 AM - 11:45 AM Location: Marriott Marquis - Salon 5/6 In this Hands-on Lab, Experience firsthand how Oracle Enterprise Repository, Oracle Application Integration Architecture (AIA) Foundation Pack, and Oracle SOA Suite work together to help you drive your enterprisewide integration projects.From asset management, discovery, and management in Oracle Enterprise Repository to integration of content in Oracle AIA Foundation Pack operating on the Oracle SOA Suite platform, discover how you can develop integrations to support business agility.Take advantage of Oracle-delivered integration assets and validate your services for compliance, within Oracle JDeveloper. You will get your hands on the tools and talk with Oracle experts in this hands-on lab.Objectives for this session are to: Use Oracle Enterprise Repository to manage application interfaces, composite applications, and business processes See how Oracle Enterprise Repository can benefit every service-based application integration project Learn how to govern services through the software lifecycle and validate your services for compliance

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• Advice on designing web application with a 40+ year lifetime

  - by user2708395

  Scenario Currently, I am apart of a health care project whose main requirement is to capture data with unknown attributes using user generated forms by health care providers. The second requirement is that data integrity is key and that the application will be used for 40+ years. We are currently migrating the client's data from the past 40 years from various sources (Paper, Excel, Access, etc...) to the database. Future requirements are: Workflow management of forms Schedule management of forms Security/Role based management Reporting engine Mobile/Tablet support Situation Only 6 months in, the current (contracted) architect/senior programmer has taken the "fast" approach and has designed a poor system. The database is not normalized, the code is coupled, the tiers have no dedicated purpose and data is starting to go missing since he has designed some beans to perform "deletes" on the database. The code base is extremely bloated and there are jobs just to synchronize data since the database is not normalized. His approach has been to rely on backup jobs to restore missing data and doesn't seem to believe in re-factoring. Having presented my findings to the PM, the architect will be removed when his contract ends. I have been given the task to re-architect this application. My team consists of me and one junior programmer. We have no other resources. We have been granted a 6-month requirement freeze in which we can focus on re-building this system. I suggested using a CMS system like Drupal, but for policy reasons at the client's organization, the system must be built from scratch. This is the first time that I will be designing a system with a 40+ lifespan. I have only worked on projects with 3-5 year lifespans, so this situation is very new, yet exciting. Questions What design considerations will make the system more "future proof"? What experiences have you had in designing such systems - both failures and successes? What questions should be asked to the client/PM to make the system more "future proof"?

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• Remote file copy util (like rsync) but that will take account of data already copied (in this sessio

  - by Rory McCann

  Let's say I have a directory with 2 files, both are identical and quite large (e.g. 2GB ea.) I want to rsync that directory to a remote host. As I understand it (and I could be wrong), rsync calculates checksums of files. Surely if it sees 2 files with the same checksum it can just copy the first file, then do a local copy on the remote host for the 2nd file? That would make it faster, no? On a similar note, doesn't rsync hash all the remote files before copying? If it saw a different file with the same hash as a file that was to transfered, it could do a local copy on the remote host. Does rsync support this sort of thing? Is there some way to turn it on? Is there a tool similar to rsync that will do this sort of 'hash based' local copies?

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• Thunderbird 3.0 refuses to start on Mac OS X?

  - by jtimberman

  I just downloaded Thunderbird 3.0 on my Macbook Pro running Leopard, and installed it in /Applications. When I attempt to start it, the icon opens on the Dock as normal, but I get the following dialog. I don't have a ~/Library/Application Support/Thunderbird directory at all, let alone a .parentlock file. While I didn't expect it to help, I did reboot my system. And sign out and back in. And close all programs besides Thunderbird. Earlier versions of Thunderbird have worked just fine.

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• Force a browser to load the 'https' edition of a website, not the 'http'?

  - by warren

  This is similar to this previous question, but I believe it's a bit different*. Sites like GMail support a preference that pushes all traffic through the SSL edition of the site rather than the plain-text protocol. For sites that don't offer such preferences (or ones that may, but I have been unable to find, like facebook), is there a way using only the browser (perhaps with a plugin or addon) to always try SSL first, and fall-back to plain-text iff SSL fails? Is that solution available on Windows, Mac OS X, and Linux? Just one? * The previous question was looking for external applications that would accomplish this goal.

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• xinet vs iptables for port forwarding performance

  - by jamie.mccrindle

  I have a requirement to run a Java based web server on port 80. The options are: Web proxy (apache, nginx etc.) xinet iptables setuid The baseline would be running the app using setuid but I'd prefer not to for security reasons. Apache is too slow and nginx doesn't support keep-alives so new connections are made for every proxied request. xinet is easy to set up but creates a new process for every request which I've seen cause problems in a high performance environment. The last option is port forwarding with iptables but I have no experience of how fast it is. Of course, the ideal solution would be to do this on a dedicated hardware firewall / load balancer but that's not an option at present.

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