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• Oracle SOA Partner Community Forum Lisbon, Portugal &ndash; April 21st 2010

  - by Jürgen Kress

  We would like to invite you to attend our SOA Partner Community Forum that will be in held in Lisbon, April 21, 2010 The Oracle SOA Partner Community Forum is a wonderful opportunity to: Meet with Oracle SOA and BPM Product management Exchange thoughts and knowledge with SOA and BPM experts Learn from successful SOA implementation Network within the Oracle SOA Partner Community During this highly informative event you can learn about partner success stories, participate in an array of breakout sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, so register today. Registration only takes a few minutes and it is free of charge. By registration you will confirm that you will attend to the event. Seminar is free. In the event that you cancel your registration after April 16th 2010 Oracle may request that you will pay late cancellation fee of € 150. Please visit our website for further information. Alternatively, if you require assistance or have any queries please contact Jürgen Kress. Agenda 10:00     Welcome & Introduction 10:15     SOA Cloud presentation 11:15     SOA Partner Sales Campaign 12:30     Lunch break 13:15     Partner Reference Case 14:15     BPMN 2.0 15:00     Cocktail reception   Location: Lagoas Park Hotel 2740-245, Porto Salvo, Oeiras For partners with BPM 11g opportunities we will offer an advanced workshop on Thursday April 22nd and Friday April 23rd hosted by Clemens Utschig-Utschig. If you are interested please contact Jürgen Kress.   Quotes from previous SOA Partner Community Forums "The SOA Partner Community Forum was a first-rate event that provided a balanced agenda of vendor-specific and vendor-neutral content pertaining to modern-day service-oriented computing technologies and practices. I enjoyed the opportunity to provide an objective voice on the topics I consider most important for today's IT practitioners to fully leverage the many patterns, principles, and service technology innovations that comprise the next-generation SOA platform." Thomas Erl, SOA Systems Inc., SOASchool.com “The Community is an excellent forum for Partners to hear about each others success stories on SOA, especially BPEL and ODI” Jørn F. Schurink, Competence Expert Oracle Technologies Logica “The Community is the best source for information around Oracle SOA a wonderful platform with many interesting contacts and discussions”. Torsten Winterberg, Opitz Consulting “The regular meetings of the SOA Partner Community are a perfectly organized platform for learning the latest in Oracle SOA tooling by extraordinary speakers and for vivid discussions with practitioners about SOA challenges and design solutions. This is the best opportunity to build and deepen a network with the brightest and most passionate protagonists in Oracle SOA world in EMEA.” Hajo Normann, HP Services Technorati Tags: soa partner community forum,soa,event

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• Identify memory leak in Java app

  - by Vincent Ma

  One important advantage of java is programer don't care memory management and GC handle it well. Maybe this is one reason why java is more popular. As Java programer you real dont care it? After you meet Out of memory you will realize it it’s not true. Java GC and memory is big topic you can get some information in here Today just let me show how to identify memory leak quickly. Let quickly review demo java code, it’s one kind of memory leak in our code, using static collection and always add some object. import java.util.ArrayList;import java.util.List; public class MemoryTest { public static void main(String[] args) { new Thread(new MemoryLeak(), "MemoryLeak").start(); }} class MemoryLeak implements Runnable { public static List<Integer> leakList = new ArrayList<Integer>(); public void run() { int num =0; while(true) { try { Thread.sleep(1); } catch (InterruptedException e) { } num++; Integer i = new Integer(num); leakList.add(i); } }} run it with java -verbose:gc -XX:+PrintGCDetails -Xmx60m -XX:MaxPermSize=160m MemoryTest after about some minuts you will get Exception in thread "MemoryLeak" java.lang.OutOfMemoryError: Java heap space at java.util.Arrays.copyOf(Arrays.java:2760) at java.util.Arrays.copyOf(Arrays.java:2734) at java.util.ArrayList.ensureCapacity(ArrayList.java:167) at java.util.ArrayList.add(ArrayList.java:351) at MemoryLeak.run(MemoryTest.java:25) at java.lang.Thread.run(Thread.java:619)Heap def new generation total 18432K, used 3703K [0x045e0000, 0x059e0000, 0x059e0000) eden space 16384K, 22% used [0x045e0000, 0x0497dde0, 0x055e0000) from space 2048K, 0% used [0x055e0000, 0x055e0000, 0x057e0000) to space 2048K, 0% used [0x057e0000, 0x057e0000, 0x059e0000) tenured generation total 40960K, used 40959K [0x059e0000, 0x081e0000, 0x081e0000) the space 40960K, 99% used [0x059e0000, 0x081dfff8, 0x081e0000, 0x081e0000) compacting perm gen total 12288K, used 2083K [0x081e0000, 0x08de0000, 0x10de0000) the space 12288K, 16% used [0x081e0000, 0x083e8c50, 0x083e8e00, 0x08de0000)No shared spaces configured. OK let us quickly identify it using JProfile Download JProfile in here  Run JProfile and attach MemoryTest get largest size of  Objects in Memory View in here is Integer then select Integer and go to Heap Walker. get GC Graph for this object  Then you get detail code raise this issue quickly now.  That is enjoy it.

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• Analytics in an Omni-Channel World

  - by David Dorf

  Retail has been around ever since mankind started bartering.  The earliest transactions were very specific to the individuals buying and selling, then someone had the bright idea to open a store.  Those transactions were a little more generic, but the store owner still knew his customers and what they wanted.  As the chains rolled out, customer intimacy was sacrificed for scale, and retailers began to rely on segments and clusters.  But thanks to the widespread availability of data and the technology to convert said data into information, retailers are getting back to details. The retail industry is following a maturity model for analytics that is has progressed through five stages, each delivering more value than the previous. Store Analytics Brick-and-mortar retailers (and pure-play catalogers as well) that collect anonymous basket-level data are able to get some sense of demand to help with allocation decisions.  Promotions and foot-traffic can be measured to understand marketing effectiveness and perhaps focus groups can help test ideas.  But decisions are influenced by the majority, using faceless customer segments and aggregated industry data points.  Loyalty programs help a little, but in many cases the cost outweighs the benefits. Web Analytics The Web made it much easier to collect data on specific, yet still anonymous consumers using cookies to track visits. Clickstreams and product searches are analyzed to understand the purchase journey, gauge demand, and better understand up-selling opportunities.  Personalization begins to allow retailers target market consumers with recommendations. Cross-Channel Analytics This phase is a minor one, but where most retailers probably sit today.  They are able to use information from one channel to bolster activities in another. However, there are technical challenges combining data silos so its not an easy task.  But for those retailers that are able to perform analytics on both sources of data, the pay-off is pretty nice.  Revenue per customer begins to go up as customers have a better brand experience. Mobile & Social Analytics Big data technologies are enabling a 360-degree view of the customer by incorporating psychographic data from social sites alongside traditional demographic data.  Retailers can track individual preferences, opinions, hobbies, etc. in order to understand a consumer's motivations.  Using mobile devices, consumers can interact with brands anywhere, anytime, accessing deep product information and reviews.  Mobile, combined with a loyalty program, presents an opportunity to put shopping into geographic context, understanding paths to the store, patterns within the store, and be an always-on advertising conduit. Omni-Channel Analytics All this data along with the proper technology represents a new paradigm in which the clock is turned back and retail becomes very personal once again.  Rich, individualized data better illuminates demand, allows for highly localized assortments, and helps tailor up-selling.  Interactions with all channels help build an accurate profile of each consumer, and allows retailers to tailor the retail experience to meet the heightened expectations of today's sophisticated shopper.  And of course this culminates in greater customer satisfaction and business profitability.

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• ArchBeat Link-o-Rama for November 8, 2012

  - by Bob Rhubart

  Webcast: Meeting Customer Expectations in the New Age of Retail Keep your eye on this live webcast as Sanjeev Sharma (Principal Product Director, Oracle Exalogic), Kelly Goetsch (Senior Principal Product Manager, Oracle Commerce), and Dan Conway (Senior Product Manager, Oracle Retail) offer real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems. Live, Thursday Nov 8, 10am PT/ 1pm ET. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger SOA Still Not Dead: Ratification of Governance Standard Highlights SOA’s Continued Relevance So just about the time I dig into Google Trends to learn that the conversation about governance peaked in 2004, along comes all this InfoQ article by Richard Seroter. And of course you've already listened to the OTN Archbeat Podcast about governance, right? Right? Implications of Java 6 End of Public Updates for Oracle E-Business Suite Users | Steven Chan The short version is: "Nothing will change for EBS users after February 2013." According to Steven Chan, "EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6." You'll find additional information on Steven's blog. ADF Mobile Custom Javascript – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Thought for the Day "(When) asking skilled architects…what they do when confronted with highly complex problems…(they) would most likely answer, 'Just use Common Sense.' (A) better expression than 'common sense' is 'contextual sense' — a knowledge of what is reasonable within a given content. Practicing architects through eduction, experience and examples accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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• VirtualBox image SOA Suite &amp; BPM Suite 11.1.1.6.0 & Your feedback?

  - by JuergenKress

  The integration PM team is very pleased to announce the release of a new version of our pre-configured SOA/BPM VirtualBox image for testing and evaluation. This VirtualBox appliance contains a fully configured, ready-to-use SOA/BPM/Webcenter 11.1.1.6.0 installation. All you need is to install Oracle VM VirtualBox on your desktop/laptop and import the SOA/BPM appliance and you are ready to try out SOA Suite and BPM Suite -- no installation and configuration required! The following software is installed in this VritualBox image: Oracle Enterprise Linux (64-bit) EL 5 Update 5 Oracle XE Database 11.2.0 Oracle SOA Suite 11.1.1.6.0 (includes Service Bus) Oracle BPM Suite 11.1.1.6.0 Oracle Webcenter Content (Enterprise Content Management) 11.1.1.6.0 Oracle Webcenter Suite 11.1.1.6.0 Oracle JDeveloper 11.1.1.6.0 JRockit R28.2.0-79-146777-1.6.0_29s Sun Java SDK 1.6.0_29-b11 If you want to try it out, please go to the Pre-built Virtual Machine for SOA Suite and BPM Suite 11g OTN page for detailed instructions on downloading and importing the VirtualBox image. Jon Petter Hjulstad published the first impression at his blog Twitter & LinkedIn We have been waiting for the new VirtualBox Image for a long time, and finally it is here. The appliance has improved in many ways since last release, so it has been worth waiting for. Both the appliance itself and the documentation is excellent. It is evident that Oracle has listened to feedback on the previous release, and I think the developer VMs are useful. Especially the adoption of new patchsets and versions (ex when 12c will be available) will gain a lot from quick getting hands-on experiences. This VirtualBox appliance is a multipurpose image which can be used in different domain configurations. The image has a number of pre-configured domains that you can use depending on your need. The image can be set up so that it requires use of as few resources as possible, you can for instance easily disable B2B if you do not need it, or you can shut down the desktop console and save 600MB. It is important to say that this image is not for production purposes. Read the full article SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix ForumTechnorati Tags: SOA Suite Image,VirtualBox,BPM suite Image,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• SQL 2012 Licensing Thoughts

  - by Geoff N. Hiten

  The only thing more controversial than new Federal Tax plans is new Licensing plans from Microsoft.  In both cases, everyone calculates several numbers.  First, will I pay more or less under this plan?  Second, will my competition pay more or less than now?  Third, will <insert interesting person/company here> pay more or less?  Not that items 2 and 3 are meaningful, that is just how people think. Much like tax plans, the devil is in the details, so lets see how this looks.  Microsoft shows it here: http://www.microsoft.com/sqlserver/en/us/future-editions/sql2012-licensing.aspx First up is a switch from per-socket to per-core licensing.  Anyone who didn’t see something like this coming should rapidly search for a new line of work because you are not paying attention.  The explosion of multi-core processors has made SQL Server a bargain.  Microsoft is in business to make money and the old per-socket model was not going to do that going forward. Per-core licensing also simplifies virtualization licensing.  Physical Core = Virtual Core, at least for licensing.  Oversubscribe your processors, that’s your lookout.  You still pay for  what is exposed to the VM.  The cool part is you can seamlessly move physical and virtual workloads around and the licenses follow.  The catch is you have to have Software Assurance to make the licenses mobile.  Nice touch there. Let’s have a moment of silence for the late, unlamented, largely ignored Workgroup Edition.  To quote the Microsoft  FAQ:  “Standard becomes our sole edition for basic database needs”.  Considering I haven’t encountered a singe instance of SQL Server Workgroup Edition in the wild, I don’t think this will be all that controversial. As for pricing, it looks like a wash with current per-socket pricing based on four core sockets.  Interestingly, that is the minimum core count Microsoft proposes to swap to transition per-socket to per-core if you are on Software Assurance.  Reading the fine print shows that if you are using more, you will get more core licenses: From the licensing FAQ. 15. How do I migrate from processor licenses to core licenses?  What is the migration path? Licenses purchased with Software Assurance (SA) will upgrade to SQL Server 2012 at no additional cost. EA/EAP customers can continue buying processor licenses until your next renewal after June 30, 2012. At that time, processor licenses will be exchanged for core-based licenses sufficient to cover the cores in use by processor-licensed databases (minimum of 4 cores per processor for Standard and Enterprise, and minimum of 8 EE cores per processor for Datacenter). Looks like the folks who invested in the AMD 12-core chips will make out like bandits. Now, on to something new: SQL Server Business Intelligence Edition. Yep, finally a BI-specific SKU licensed for server+CAL configurations only.  Note that Enterprise Edition still supports the complete feature set; the BI Edition is intended for smaller shops who want to use the full BI feature set but without needing Enterprise Edition scale (or costs).  No, you don’t get ColumnStore, Compression, or Partitioning in the BI Edition.  Those are Enterprise scale features, ThankYouVeryMuch.  Then again, your starting licensing costs are about one sixth of an Enterprise Edition system (based on an 8 core server). The only part of the message I am missing is if the current Failover Licensing Policy will change.  Do we need to fully or partially license failover servers?  That is a detail I definitely want to know.

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• New Feature in ODI 11.1.1.6: Enterprise Data Quality Integration

  - by Julien Testut

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Data Integrator 11.1.1.6.0 introduces a new Open Tool called EnterpriseDataQuality which allows ODI users to invoke an Oracle Enterprise Data Quality Job from a Package. This post will give you an overview of this new feature. Oracle Enterprise Data Quality (OEDQ) provides organizations with an integrated suite of data quality tools that offer an end-to-end solution to measure, improve, and manage the quality of data from any domain, including customer and product data. The addition of the EnterpriseDataQuality Open Tool extends the inline Data Quality capabilities of Oracle Data Integrator with Oracle Enterprise Data Quality powerful data profiling, cleansing, matching, and monitoring capabilities. The EnterpriseDataQuality Open Tool can invoke any OEDQ Job stored in a Project. This Open Tool connects to an OEDQ server using a JMX (Java Management Extensions) interface. Once installed, this Open Tool will be found under Plugins in the Package Toolbox area: This EnterpriseDataQuality Open Tool takes a couple of parameters as inputs such as the Enterprise Data Quality Job and Project names, the OEDQ hostname and JMX port etc. With the EnterpriseDataQuality Open Tool, ODI customers can now incorporate their Oracle Enterprise Data Quality processes within their Data Integration workflows. You will find instructions about how to use the Enterprise Data Quality Open Tool in the Oracle Data Integrator documentation at: Using the EnterpriseDataQuality Open Tool.You can find an overview of all the new features introduced in ODI 11.1.1.6 in the following document: ODI 11.1.1.6 New Features Overview.

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• Spotlight on RIVA: CRM integration for Oracle CRM on Demand and Microsoft Exchange

  - by Richard Lefebvre

  Introducing Riva from Omni - an Oracle ISV partner specializing in Enterprise Management and Integration Solutions Riva delivers advanced, server-side integration for Oracle CRM On Demand and Microsoft Exchange or even Novell GroupWise. Riva allows Oracle customers to go beyond the standard Outlook plug-in to deliver additional value for the end user as they interact between Outlook and CRM On Demand. Riva syncs CRM On Demand to ALL Exchange mail apps, not just Windows Outlook.  So, whether customers are using Outlook 2010, Outlook Web Access (web client), Outlook 2011 for Mac, Apple Mail, Outlook on Citrix  or a mobile device, Riva's got them covered. There are no plug-ins to be installed, configured, managed and maintained on users' desktops, laptops as Riva delivers Server-side synchronisation for CRMOD and Exchange. The automation of CRM and Outlook integration will remove the reliance upon users to synchronise between the two with Riva handling this process. Riva allows administrators to define sync policies and apply them to individuals or groups of users depending on their sync requirements. Administrators will be able to determine and manage the exposure of the most pertinent detail to be synchronised between Outlook and CRM On Demand. Custom and organic contact filtering for large deployments i.e. Based on ownership, groupings and contact frequency, filters can be applied on what contact records are shared with the users. Riva provides the capability to synchronise CRM and Outlook beyond Contacts, Calendar entries and Email. The synchronisation can be extended to cater for  opportunities, quotes and custom objects for example within the Outlook interface. Riva SmartConvert Folders can automate the creation of opportunities and associated contacts for example if they don't already exist. This can facilitate a reduction in manual detail entry through quick association whilst also benefiting user adoption. From a mobile perspective, Riva allows users to view and manage their CRM On Demand contacts, calendar, tasks, opportunities and cases from iPad, iPhone, Android and BlackBerry devices.  Again, there are no mobile apps or additional plugins to install, configure or manage. We sync CRM On Demand to Exchange.  Because the mobile device is connected to an Exchange mailbox, the information automatically syncs down to the native address book, calendar and mail apps on the smartphone or tablet. Riva Datasheet for CRM On Demand Riva Brochure – Oracle CRM On Demand  Technical Knowledgebase & Riva Trial  http://kb.omni-ts.com/47/ Comparison to Outlook Plug-ins Riva Diagram – Riva Comparison with Outlook Plug-ins Contact: Wolfgang Berger - [email protected]

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• Stir Trek 2: Iron Man Edition

  Next month (7 May 2010) Ill be presenting at the second annual Stir Trek event in Columbus, Ohio. Stir Trek (so named because last year its themes mixed MIX and the opening of the Star Trek movie) is a very cool local event.  Its a lot of fun to present at and to attend, because of its unique venue: a movie theater.  And whats more, the cost of admission includes a private showing of a new movie (this year: Iron Man 2).  The sessions cover a variety of topics (not just Microsoft), similar to CodeMash.  The event recently sold out, so Im not telling you all of this so that you can go and sign up (though I believe you can get on the waitlist still).  Rather, this is pretty much just an excuse for me to talk about my session as a way to organize my thoughts. Im actually speaking on the same topic as I did last year, but the key difference is that last year the subject of my session was nowhere close to being released, and this year, its RTM (as of last week).  Thats right, the topic is Whats New in ASP.NET 4 how did you guess? Whats New in ASP.NET 4 So, just what *is* new in ASP.NET 4?  Hasnt Microsoft been spending all of their time on Silverlight and MVC the last few years?  Well, actually, no.  There are some pretty cool things that are now available out of the box in ASP.NET 4.  Theres a nice summary of the new features on MSDN.  Here is my super-brief summary: Extensible Output Caching use providers like distributed cache or file system cache Preload Web Applications IIS 7.5 only; avoid the startup tax for your site by preloading it. Permanent (301) Redirects are finally supported by the framework in one line of code, not two. Session State Compression Can speed up session access in a web farm environment.  Test it to see. Web Forms Features several of which mirror ASP.NET MVC advantages (viewstate, control ids) Set Meta Keywords and Description easily Granular and inheritable control over ViewState Support for more recent browsers and devices Routing (introduced in 3.5 SP1) some new features and zero web.config changes required Client ID control makes client manipulation of DOM elements much simpler. Row Selection in Data Controls fixed (id based, not row index based) FormView and ListView enhancements (less markup, more CSS compliant) New QueryExtender control makes filtering data from other Data Source Controls easy More CSS and Accessibility support Reduction of Tables and more control over output for other template controls Dynamic Data enhancements More control templates Support for inheritance in the Data Model New Attributes ASP.NET Chart Control (learn more) Lots of IDE enhancements Web Deploy tool My session will cover many but not all of these features.  Theres only an hour (3pm-4pm), and its right before the prize giveaway and movie showing, so Ill be moving quickly and most likely answering questions off-line via email after the talk. Hope to see you there! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Connect Team Foundation Service/TFS 2012 with Visual Studio 2010 &amp; Visual Studio 2008

  - by Vishal

  Hello, Microsoft finally released the Team Foundation Service in late October 2012 after its long time in the preview phase. I was already using the TFS Preview which was free but I was happy to see Microsoft releasing the Team Foundation Service also FREE for upto 5 users. Isn't that great news? I know there are bunch of other free source control repositories (Github, Bitbucket, SVN etc.) out there but I somehow like TFS better. Also the other good thing about the final release was that I didn’t had to do any kind of migration of my code from preview to final release version. Just changed the TFS connection URL and it worked like a charm. Anyways, if you are a startup with small team and need some awesome Source Control along with all the good Project Management, Continuous Integration (Build, Test, Deploy), Team Collaboration, Agile/Scrum planning etc. features than Team Foundation Service is your answer. Microsoft has not yet released their pricing for more than 5 users and will be releasing it sometime in early 2013. What if as of now you have a team more than 5 users and you want to use Team Foundation Service, the good news is you can use it for FREE but when they release the final pricing, you will have to transition to the paid plan. Lot of story, getting to the point, connecting to Team Foundation Service with Visual Studio 2012 is straight forward and would work out of the box but it wont for previous versions of Visual Studio. You will have to upgrade to the latest service pack first and than install the forward compatibility pack. (1st : Service Packs & 2nd: Forward Compatibility packs) For Visual Studio 2010: Visual Studio 2010 Service Pack 1. Visual Studio 2010 forward compatibility for TFS 2012 and Team Foundation Service.         For Visual Studio 2008: Visual Studio 2008 Service Pack 1. Visual Studio 2008 forward compatibility for TFS 2012 & Team Foundation Service. Restart your system. Visual Studio 2008 will not work if you only put https://xxx.visualstudio.com. You will have to put your collection name too as shown below.       By the way, it doesn’t matter if you are an Apple Application Developer or Android App Developer, you can still use Team Foundation Service as your source control. Below are few links to connect to Team Foundation Service with other IDEs: Connect Eclipse to Team Foundation Service. Connect XCode to Team Foundation Service. Happy coding. Vishal Mody

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• Web.NET: A Brief Retrospective

  - by Chris Massey

  It’s been several weeks since I had the pleasure of visiting Milan, and joining 150 enthusiastic web developers for a day of server-side frameworks and JavaScript. Lucky for me, I keep good notes. Overall the day went smoothly, with some solid logistics and very attentiveorganizerss, and an impressively diverse audience drawn by the fact that the event was ambitiously run in English. This was great in that it drew a truly pan-European audience (11 countries were represented on the day, and at least 1 visa had to be procured to get someone there!) It was trouble because, in some cases, it pushed speakers outside their comfort zone. Thankfully, despite a slightly rocky start, every session I attended was very well presented, and the consensus on the day was that the speakers were excellent. While I felt that a lot of the speakers had more that they wanted to cover, the topics were well-chosen, every room constantly had a stack of people in it, and all the sessions were pleasingly focused on code & demos. For all that the language barriers occasionally made networking a little challenging,organizerss Simone & Ugo nailed the logistics. Registration was slick, lunch was plentiful, and session management was great. The very generous Rui was kind enough to showcase a short video about Glimpse in his session, which seemed to go down well (Although the audio in the rooms was a little under-powered). Because I think you might need a mid-week chuckle, here are some out-takes.: And lets not forget the Hackathon. The idea was what having just learned about a stack of interesting technologies, attendees could spend an evening (fuelled by pizza and some good Github beer) hacking something together using them. Unfortunately, after a (great)10-hour day, and in many cases facing international travel in the morning, many of the attendees headed straight for their hotel rooms. This idea could work so beautifully, and I’m excited to see how it pans out in 2013. On top of the slick sessions, getting to finally meet Ugo and Simone in the flesh as a pleasure, as was the serendipitous introduction to the most excellent Rui. They’re all fantastic guys who are passionate about the web, and I’m looking forward to finding opportunities to work with them. Simone & Ugo put on a great event, and I’m excited to see what they do next year.

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• Impressions on jQuery Mobile

  - by Jeff

  For the uninitiated, jQuery Mobile is a sweet little client framework that turns regular HTML into something more touch and mobile friendly. It results in a user interface that has bigger targets, rounded corners and simple skinning capability. When it was announced that ASP.NET MVC 4 would include support for a mobile-sensitive view engine, offering up alternate views for clients that fit the mobile profile, I was all over that. Combined with jQuery Mobile, it brought a chance to do some experimentation. I blitzed through the views in POP Forums and converted them all to mobile views. (For the curious, this first pass can be found here on CodePlex, while a more recent update that uses RC 2 of jQuery Mobile v1.1.0 is running on the demo site.) Initially, it was kind of a mixed bag. The jQuery demo site also acts as documentation, and it’s reasonably complete. I had no problem getting up a lot of basic views quickly, splitting out portions of some pages as subpages that they quickly load in. The default behavior in the older version was to slide the pages in, which looked a little weird when you were using a back button. They’ve since changed it so the default transition is a fade in/out. Because you’re dealing with Web pages, I don’t think anyone is really under the illusion that you’re not using a native app, so I don’t know that this matters. I’ve tested extensively on iPad and Windows Phone, and to be honest, I’ve encountered a lot of issues. On Windows Phone, there is some kind of inconsistency that prevents the proper respect for the viewport settings. The text background on text fields (for labeling) doesn’t work, either. On both platforms, certain in-DOM page navigation links work only half of the time. Is this an issue of user error? Probably, but that’s what’s frustrating about it. Most of what you accomplish with this framework involves decorating various elements with CSS classes. There isn’t any design-time safety to speak of to make sure that you’re doing it right. I think the issues can be overcome, but there are some trade-offs to consider. The first is download size. Yes, the scripts and CSS do get cached, but that first hit will cost nearly 40k for the mobile parts. That’s still a lot when you’re on some crappy AT&T EDGE network, or hotel Wi-Fi. Then you have to ask yourself, do you really want your app to look like it’s native to iOS? I’m not saying that’s a bad thing, because consistent UI is good, but you will end up feeling a whole lot of sameness, and maybe you don’t want that. I did some experimentation to try and Metro-ize the jQuery Mobile theme, and it’s kind of a mixed bag. It mostly works, but you get some weirdness on badges and with buttons that I’m not crazy about. It probably just means you need to keep tweaking. At this point, I’m a little torn about whether or not I’ll use it for POP Forums or one of the sites I’m working on. The benefits are pretty strong, but figuring out where I’m doing it wrong is proving a little time consuming.

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• Transform Your Portal Experience and Optimize Online Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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• Cannot boot into system after deleting partition

  - by Clayton

  Okay...so this was kind of a stupid thing for me to do now that I think back on it. I was experiencing a ton of lag and not as much memory that I could use after installing Ubuntu 12.04. So after remembering I had installed multiple server versions of Ubuntu 12.04 by mistake, I went into Disk Management and proceeded to delete each and every one. Everything went fine. Up until this week, I have not experienced any problems. But starting yesterday I began to get lag just as I had before, and nothing fixed the problem. I decided to remove the Ubuntu partition, since I was also experiencing a visual error when given the option to select one to boot(the screen doesn't come up at all, and I recieved a monitor resolution error instead, but could still access both Windows and Ubuntu via arrow keys). After deleting the Ubuntu partition, so that I could see if running just Windows would fix the problem, I proceeded with what I was doing, installing a few programs that were not tied to my prediciment in any way. Upon rebooting my desktop, however, I recieved the following error: error: unknown filesystem. grub rescue> Hoping I could boot into Ubuntu via a pendrive and possibly backup my important files and wipe the hard drive to start fresh, I installed Ubuntu 13.04, but even that does not boot. Instead, I get this message on a terminal screen: SYSLINUX 4.06. EDD 4.06-pre1 Copyright (C) 1994-2011 H. Peter Anvin et al ERROR: No configuration file found No DEFAULT or UI configuration directive found! boot: So more or less, my desktop is screwed. I need to be able to get to the files inside because of my job as an artist, as well as retrieve my documents for my stories stored on Windows. Once I can succeed in solving this once and for all, I know for a fact I will stick to Ubuntu only, and install what is required to be able to run any Windows applications I used to use or need to use. I would rather not reformat the hard drive, and if I need to, it is a last resort. And I doubt I can use a Windows Recovery Disk to get my files back, as my mom has thrown out a lot of the installation disks and paperwork I would need to even follow through with that. :\ Keep in mind that I am a novice/newbie when it comes to Linux, but am hoping ot become better at it as time goes by. I appreciate any help you guys can give me. This will probably be the last time I attempt to do anything that could risk the well-being of my PC. (I've also looked through various questions on the site and tested a lot of the solutions. None seem to have worked.)

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• Things I've noticed with DVCS

  - by Wes McClure

  Things I encourage: Frequent local commits This way you don't have to be bothered by changes others are making to the central repository while working on a handful of related tasks.  It's a good idea to try to work on one task at a time and commit all changes at partitioned stopping points.  A local commit doesn't have to build, just FYI, so a stopping point doesn't mean a build point nor a point that you can push centrally.  There should be several of these in any given day.  2 hours is a good indicator that you might not be leveraging the power of frequent local commits.  Once you have verified a set of changes works, save them away, otherwise run the risk of introducing bugs into it when working on the next task.  The notion of a task By task I mean a related set of changes that can be completed in a few hours or less.  In the same token don’t make your tasks so small that critically related changes aren’t grouped together.  Use your intuition and the rest of these principles and I think you will find what is comfortable for you. Partial commits Sometimes one task explodes or unknowingly encompasses other tasks, at this point, try to get to a stopping point on part of the work you are doing and commit it so you can get that out of the way to focus on the remainder.  This will often entail committing part of the work and continuing on the rest. Outstanding changes as a guide If you don't commit often it might mean you are not leveraging your version control history to help guide your work.  It's a great way to see what has changed and might be causing problems.  The longer you wait, the more that has changed and the harder it is to test/debug what your changes are doing! This is a reason why I am so picky about my VCS tools on the client side and why I talk a lot about the quality of a diff tool and the ability to integrate that with a simple view of everything that has changed.  This is why I love using TortoiseHg and SmartGit: they show changed files, a diff (or two way diff with SmartGit) of the current selected file and a commit message all in one window that I keep maximized on one monitor at all times. Throw away / stash commits There is extreme value in being able to throw away a commit (or stash it) that is getting out of hand.  If you do not commit often you will have to isolate the work you want to commit from the work you want to throw away, which is wasted productivity and highly prone to errors.  I find myself doing this about once a week, especially when doing exploratory re-factoring.  It's much easier if I can just revert all outstanding changes. Sync with the central repository daily The rest of us depend on your changes.  Don't let them sit on your computer longer than they have to.  Waiting increases the chances of merge conflict which just decreases productivity.  It also prohibits us from doing deploys when people say they are done but have not merged centrally.  This should be done daily!  Find a way to partition the work you are doing so that you can sync at least once daily. Things I discourage: Lots of partial commits right at the end of a series of changes If you notice lots of partial commits at the end of a set of changes, it's likely because you weren't frequently committing, nor were you watching for the size of the task expanding beyond a single commit.  Chances are this cost you productivity if you use your outstanding changes as a guide, since you would have an ever growing list of changes. Committing single files Committing single files means you waited too long and no longer understand all the changes involved.  It may mean there were overlapping changes in single files that cannot be isolated.  In either case, go back to the suggestions above to avoid this.  Committing frequently does not mean committing frequently right at the end of a day's work. It should be spaced out over the course of several tasks, not all at the end in a 5 minute window.

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• OBIEE version 11.1.1.7.131017 has been released

  - by inowodwo

  The Business Intelligence Enterprise Edition 11.1.1.7.131017 patch set has been released, and is available to download from My Oracle Support (https:\\support.oracle.com). Per the patch readme: This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.7.0 and 11.1.1.7.1. It is also available for Exalytics customers who have applied the Exalytics PS3 patch. Patch 17530796 - OBIEE BUNDLE PATCH 11.1.1.7.131017 (Patch) is comprised of the following patches, which are not available separately:     Patch 16913445 - Patch 11.1.1.7.131017 (1 of 8) Oracle Business Intelligence Installer (BIINST)     Patch 17463314 - Patch 11.1.1.7.131017 (2 of 8) Oracle Business Intelligence Publisher (BIP)     Patch 17300417 - Patch 11.1.1.7.131017 (3 of 8) Enterprise Performance Management Components Installed from BI Installer 11.1.1.7.0 (BIFNDNEPM))     Patch 17463395 - Patch 11.1.1.7.131017 (4 of 8) Oracle Business Intelligence Server (BIS)     Patch 17463376 - Patch 11.1.1.7.131017 (5 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 17300045 - Patch 11.1.1.7.131017 (6 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 16997936 - Patch 11.1.1.7.131017 (7 of 8) Oracle Business Intelligence Presentation Services (BIPS)     Patch 17463403 - Patch 11.1.1.7.131017 (8 of 8) Oracle Business Intelligence Platform Client Installers and MapViewer Also you must download: Patch 16569379 - Dynamic Monitoring Service patch The instructions to apply the bundle patch are given in the patch readme along with some important notes if you are upgrading from 11.1.1.6.x versions. The new functionality in this patch includes:     Support for Microsoft Internet Explorer 10     Support for Oracle BI Mobile App Designer     Support for improved exporting functionality into Microsoft Excel For more information please refer to document: OBIEE 11g 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics (Doc ID 1595219.1) In addition we strongly recommend you review this document: OBIEE Suite Bundle Patches (Doc ID 1591422.1), which explains the new naming convention, the strategy behind bundle patches and other interesting facts about OBIEE patching. Please take some time to review it.

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• TomEE Integration in NetBeans Next

  - by Geertjan

  At JavaOne 2013, there was a lot of buzz around the TomEE server, e.g., many Tweets, nice party, and a new TomEE consulting company. For those tracking TomEE developments, it is interesting to note that recently the NetBeans IDE development builds have had added to them... TomEE support. Note: The TomEE support described here is not in NetBeans IDE 7.4, but in development builds for the next release of NetBeans IDE.For example, with NetBeans IDE development builds you're able to: register TomEE as a server in the Services window (TomEE has several distributions, e.g., one can use the "with JAX-RS" one, for example) create a Java EE 6 web project (e.g., Maven based) against this server create JPA entities from database create JAX-RS classes from JPA entities create JSF pages from JPA entities the IDE lets you create a new data source for TomEE and deploy it to the server the IDE figures out the components that are already packaged in TomEE, and the fact that (unlike with regular Tomcat), it does not need to package any components such as JSF implementation, persistence provider, or JAX-RS runtime, so that the resulting WAR file is very small the IDE can also do "deploy on save" with TomEE, so that your development cycle is very fast Adam Bien blogged about how he set up TomEE sometime ago, here. The official support in NetBeans IDE will be much more tightly integrated, simplifying the steps Adam describes. For example, the IDE does step 2 from Adam's blog for you, i.e., it sets up TomEE deployment roles. Moreover, it knows about all the technologies included in TomEE so that it can optimize the packaging; it knows about TomEE's persistence setup; it can work with TomEE data sources, etc. Below you see a Maven-based Java EE 6 PrimeFaces application (all entities and JSF pages generated from a database) deployed to TomEE in NetBeans IDE: And here's the management console for configuring and finetuning TomEE in NetBeans IDE: When I tried out the NetBeans IDE development build and TomEE, to see how everything fits together, I was surprised at how fast TomEE started up. Not sure what they did to it, but seems like a server on steroids. And setting it up in NetBeans IDE was trivial. Add the simple set up of TomEE in NetBeans IDE to the many benefits that the widely praised out of the box NetBeans Maven tools make possible, together with the fact that not one single plugin had to be installed to get everything you see described here up and running... and you have a really powerful combination of dev tools, all for free.

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• Microsoft Build 2012 Day 1 Keynote Summary

  - by Tim Murphy

  So I have finally dried the tears after watching the Keynote for Build 2012.  This wasn’t because it was an emotional presentation, but because for the second year I missed the goodies.  Each on site attendee got a Surface RT, a Lumia 920 and a voucher for 100GB of SkyDrive storage. The event was opened with the announcement that in the three days since the launch of Windows 8 over 4 million upgrades have been sold.  I don’t care who you are that is an impressive stat.  Ballmer then spent a fair amount of time remaking the case for the Windows and Windows Phone platforms similar to what we have heard over the last to launch events. There were some cool, but non-essential demos.  The one that was the most fun was the Perceptive Pixel 82” slate device.  At first glance I wondered why I would ever want such a device, but then Ballmer explained it’s possible use for schools and boardrooms.  The actually made sense. Then things got strange.  Steve started explaining features that developers could leverage.  Usually this type of information is left to the product leads.  He focused on the integration with the Charms features such as Search and Share. Steve “Guggs” Guggenheim showed off an app that would appeal to my kids from Disney called “Agent P” which is base on Phineas and Ferb.  Then he got to the meat of the presentation.  We found out that you could add a tile that can be used to sell ad space.  In the same vein we also found out that you could use Microsoft’s, Paypal’s or any commerce engine of your own creation or choosing. For those who are interested in sports and especially developing sports apps you would have found the small presentation from Michael Bayle of ESPN.  He introduced the ESPN app which has tons of features.  For the developers in the crowd he also mentioned that ESPN has an API available at developer.espn.com. During the launch events we were told apps were coming.  In this presentation we were actually shown a scrolling list of logos and told about a couple of them.  Ballmer mentioned specifically Twitter, SAP and DropBox.  These are impressive names that were just a couple of the list impressive names. Steve Ballmer addressed the question of why you should develop for the Windows 8 platform.  He feels that Microsoft has the best commercial terms for developers, a better way to build apps than other platforms and a variety of form factors.  His key point though was the available volume of customers given the current Windows install base and assuming even a flat growth of the platform.  This he backed with a promise that Microsoft is going to do better at marketing and you won’t be able to avoid the ads that they are bringing out. The last section of the key note was present by Kevin Gallo from the Windows Phone team.  This was the real reason I tuned into the webcast.  He impressed upon those watching that the strength of developing for the Microsoft platform is the common programming model that now exist.  While there are difference between form factor implementations you can leverage code across them. He claimed that 90% of developer requests for Windows Phone 8 had been implemented.  These include: More controls with better performance Better live tiles including lock screen integration Speech support in custom apps Easier submission to the market place App camera integration VOIP and chat support Bluetooth and NFC support Native C++ development Direct 3D development   The quote from Kevin that stood out for me was that “Take your Dramamine and buckle your seatbelt type of games are coming to Windows Phone 8”.  He back this up by displaying a list of game development frameworks and then having Unity come out and do a demo. Ok, almost done … The last two things of note for me were the announcement that the SDK is immediately available at dev.windowsphone.com and that they were reducing the cost of an individual developer account to $8 for the next 8 days. Let the development commence. del.icio.us Tags: Build 2012,Windows 8,Windows Phone 8,Windows Phone

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• Why Healthcare Today Needs BPM and SOA by Avio

  - by JuergenKress

  Within the past couple years, the Patient Protection and Affordable Care Act has led to significant changes in the healthcare industry. A highly-complex supply chain between patients, providers, buyers and insurance companies has led to a lack of overall collaboration when it comes to processes. The first open enrollment deadline for products on the Health Insurance Exchange has passed. So what now? Let’s take a brief look at how things have changed and what organizations can do to stay in (and ahead of) the game. New requirements, new processes Organizations that have not adapted processes to meet new regulatory requirements will fall further behind. New regulatory requirements effectively make some legacy applications obsolete, require batch process to move to real-time, and more. Business Process Management (BPM) can help organizations bring data processes in line while helping IT redesign processes rather than change code or replace existing applications. BPM fills in application gaps and links critical information systems for a more visible, efficient and auditable organization. Social and mobile solutions BPM technology also facilitates social and mobile solutions that can help meet new needs. Patients are dependent on a network of doctors, pharmacists, families and others. Social solutions can connect members of the patient’s community in ways never seen before - enabling real-time, relevant communication. Likewise, mobile technology supports social solutions, and BPM is the most efficient way to make processes simple and role-based. It unties medical professionals from their offices by enabling them to access timely information and alerts anywhere. Why SOA is also needed Integrating BPM with Service-Oriented Architecture (SOA) also plays a critical role in the development of healthcare solutions that work. SOA can create a single end-to-end process, integrate applications and move them into a common workflow. While SOA enables the reutilization of existing IT infrastructure, BPM supports the process optimization, monitoring and social aspects. SOA and BPM applications support business analysts as they model, create and monitor processes - providing real-time insight and a unified workflow of process activities. Read “New” Solutions for a New Healthcare Landscape on our blog to learn more. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Avio,Healthcare,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• links for 2010-12-23

  - by Bob Rhubart

  Oracle VM Virtualbox 4.0 extension packs (Wim Coekaerts Blog) Wim Coekaerts describes the the new extension pack in Oracle VM Virtualbox 4.0 and how it's different from 3.2 and earlier releases. (tags: oracle otn virtualization virtualbox) Oracle Fusion Middleware Security: Creating OES SM instances on 64 bit systems "I've already opened a bug on this against OES 10gR3 CP5, but in case anyone else runs into it before it gets fixed I wanted to blog it too. (NOTE: CP5 is when official support was introduced for running OES on a 64 bit system with a 64 bit JVM)" - Chris Johnson (tags: oracle otn fusionmiddleware security) Oracle Enterprise Manager Grid Control: Shared loader directory, RAC and WebLogic Clustering "RAC is optional. Even the load balancer is optional. The feed from the agents also goes to the load balancer on a different port and it is routed to the available management server. In normal case, this is ok." - Porus Homi Havewala (tags: WebLogic oracle otn grid clustering) Magic Web Doctor: Thought Process on Upgrading WebLogic Server to 11g "Upgrading to new versions can be challenging task, but it's done for linear scalability, continuous enhanced availability, efficient manageability and automatic/dynamic infrastructure provisioning at a low cost." - Chintan Patel (tags: oracle otn weblogic upgrading) InfoQ: Using a Service Bus to Connect the Supply Chain Peter Paul van de Beek presents a case study of using a service bus in a supply channel connecting a wholesale supplier with hundreds of retailers, the overall context and challenges faced – including the integration of POS software coming from different software providers-, the solution chosen and its implementation, how it worked out and the lessons learned along the way. (tags: ping.fm) Oracle VM VirtualBox 4.0 is released! - The Fat Bloke Sings The Fat Bloke spreads the news and shares some screenshots.  (tags: oracle otn virtualization virtualbox) Leaks on Wikis: "Corporations...You're Next!" Oracle Desktop Virtualization Can Help. (Oracle's Virtualization Blog) "So what can you do to guard against these types of breaches where there is no outsider (or even insider) intrusion to detect per se, but rather someone with malicious intent is physically walking out the door with data that they are otherwise allowed to access in their daily work?" - Adam Hawley (tags: oracle otn virtualization security) OTN ArchBeat Podcast Guest Roster As the OTN ArchBeat Podcast enters its third year, it's time to acknowledge the invaluable contributions of the guests who have participated in ArchBeat programs. Check out this who's who of ArchBeat podcast panelists, with links to their respective interviews and more. (tags: oracle otn oracleace podcast archbeat) Show Notes: Architects in the Cloud (ArchBeat) Now available! Part 2 (of 4) of the ArchBeat interview with Stephen G. Bennett and Archie Reed, the authors of "Silver Clouds, Dark Linings: A Concise Guide to Cloud Computing." (tags: oracle otn podcast cloud) A Cautionary Tale About Multi-Source JNDI Configuration (Scott Nelson's Portal Productivity Ponderings) "I ran into this issue after reading that p13nDataSource and cgDataSource-NonXA should not be configured as multi-source. There were some issues changing them to use the basic JDBC connection string and when rolling back to the bad configuration the server went 'Boom.'" - Scott Nelson (tags: weblogic jdbc oracle jndi)

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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• SCCM 2007 Collections per OU

  - by VirtualizeIT

  Recently I wanted to create our SCCM collections setup as our Active Directory structure. I finally figured out how to create collections per OU of the domain. I decided to create a simple tutorial that may help other IT professionals the steps to complete this task.   1. Open the ConfigMgr and navigation to the collections. To navigate to the collections go to Site Database>Computer Management>Collections. 2. In the ‘Collections’ right-click and select New Collections. Then it will pop up a Wizards so you can enter the name of the collection and any notes that you may want to add that is associated with the collection.                       3. Next, select the database icon. In the ‘Name’ textbox enter the name of the query. I named mine ‘Query’ just for simplicity sake. After you enter the name select ‘Edit Query Statement…’ 4. Select the ‘Criteria’ tab 5. Select the icon that looks like a sun. 6. At this point you should see a dialog box like this…                     7. Next, click the ‘select’ button. 8. Under the ‘Attribute class’ scroll through until you see ’System Resource’ and for the ‘Attribute"’ scroll through you see ‘System OU Name’. It should look something like this…                 9. After that select OK. 10. In the ‘Value’ textbox enter the string that is associated with the OU in your domain. NOTE: If you don’t know your string name for your OU you can simply go to “Active Directory Users and Computers” and right-click on the OU and select properties. In the ‘object’ tab you should see the string under the ‘Canonical name of object”. That is the string that you put in the ‘Value’ text box. 11. After you enter the OU string name press OK>OK>OK>NEXT>NEXT>FINISH.   That’s it!   I hope this tutorial has help you understand how to create a collection through your OU structure.

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• Managing Operational Risk of Financial Services Processes – part 1/ 2

  - by Sanjeevio

  Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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• Getting WLAN on my Laptop to work (Medion MD98300)

  - by Anand Böhmer

  Dear Ubuntu Community, I am having difficulties to get the WLAN Adapter on my Medion 98300 Laptop to work. The WLAN Card seems to be connected through an internal USB Interface and the Card itself had shown up as a wirelles Network while installing Ubuntu. I have tried a few things earlier, but none of my google reasearches have brought me to a working solution... I am quite new to the Linux System and only knoew a couple of terminal commands so far, so I probably have missed out on a few possible solutions. Maybe you can help me? Thank you very much in advance! A fre minimal technical Details: AMD Turion 64 X2 Dual-Core Mobile Technolgie TL-50 NVIDIA GeForce Go 6150 SanDisk 64GB SSD 2GB RAM DDR2 667 nForce Chipset (I forgt the Version, but deductable from the GPU I guess) WiFi: ZyDAS ZD1211B 802.11g Thank's a lot again! :) UPDATE: I tried around myself a little and found a guide on the Linux Mint forums that helped! I already had tried to install the linux backport modules etc. What I finally did was update the linux firmware and run the following command: echo "options acer_wmi wirelles=1" sudo tee /etc/modprobe.d/acer_wmi.conf and rebooted now I found and could connect to networks, but unfortunately I found, that the link quality was very bad, around 40 to 50. Eventhough my Router is running at high power and is only 6 Meters away! I then switched a few channels, but that did not improve much. Before, under Windows, I had a very good link quality and had the entire 16mbit/s internet connection at disposal, now I can only get about 3-5Mbit/s. better then nothing, but still pretty bad! The "TX power" is fixed on 20dBm and iwconfig says, that the "Power Management" is off... Maybe the power of the module is set too low?... UPDATE2: I figured that 20dBm is a normal power output. I even tried to change the power using iwconfig wlan0 txpower INTEGERHERE but, obviously my "Card" does not support more then 20. More would probably be illegal as well, so I won't even use more then 20. I guess that I will have to figure out a way, or maybe just switch cards. Are the Mailboard-USB-Connectors on a laptop of the same property as the standard external ones? If so, I could simply solder a micro Wirelless N Adapter onto the board :)

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• Review&ndash;Build Android and iOS apps in Visual Studio with Nomad

  - by Bill Osuch

  Nomad is a Visual Studio extension that allows you build apps for both Android and iOS platforms in Visual Studio using HTML5. There is no need to switch between .Net, Java and Objective-C to target different platforms - write your code once in HTML5 and build for all common mobile platforms and tablets. You have access to the native hardware functions (such as camera and GPS) through the PhoneGap library, UI libraries such as jQuery mobile allow you to create an impressive UI with minimal work. Nomad is still in an early access beta stage, so the documentation is a bit sparse. In fact, the only documentation is a simple series of steps on how to install the plug-in, set up a project, build and deploy it. You're going to want to be a least a little familiar with the PhoneGap library and jQuery mobile to really tap into the power of this. The sample project included with the download shows you just how simple it is to create projects in Visual Studio. The sample solution comes with an index.html file containing the HTML5 code, the Cordova (PhoneGap) library, jQuery libraries, and a JQuery style sheet: The html file is pretty straightforward. If you haven't experimented with JQuery mobile before, some of the attributes (such as data-role) might be new to you, but some quick Googling will fill in everything you need to know. The first part of the file builds a simple (but attractive) list with some links in it: The second part of the file is where things get interesting and it taps into the PhoneGap library. For instance, it gets the geolocation position by calling position.coords.latitude and position.coords.longitude: ...and then displays it in a simple span: Building is pretty simple, at least for Android (I'm not an iOS developer so I didn't look at that feature) - just configure the display name, version number, and package ID. There's no need to specify Android version; Nomad supports 2.2 and later. Enter these bits of information, click the new "Build for Android" button (not the regular Visual Studio Build link...) and you get a dialog box saying that your code is being built by their cloud build service (so no building while away from a WiFi signal apparently). After a couple minutes you wind up with a .apk file that can be copied over to your device. Applications built with Nomad for Android currently use a temporary certificate, so you can test the app on your devices but you cannot publish them in the Google Play Store (yet). And I love the "success" dialog box: Since Nomad is still in Beta, no pricing plans have been announced yet, so I'll be curious to see if this becomes a cost-effective solution to mobile app development. If it is, I may even be tempted to spring for the $99 iOS membership fee! In the meantime, I plan to work on porting some of my apps over to it and seeing how they work. My only quibble at this time is the lack of a centralized documentation location - I'd like to at least see which (if any) features of JQuery and PhoneGap are limited or not supported. Also, some notes on targeting different Android screen sizes would be nice, but it's relatively easy to find jQuery examples out on the InterWebs. Oh well, trial and error! You can download the Nomad extension for Visual Studio by going to their web site: www.vsnomad.com. Technorati Tags: Android, Nomad

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