Search Results

Search found 19362 results on 775 pages for 'oracle supply chain planning'.

Page 493/775 | < Previous Page | 489 490 491 492 493 494 495 496 497 498 499 500  | Next Page >

  • "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

    Read the article

  • Have You Visited the New Procurement Enhancement Request Community?

    - by LuciaC
    Have you visited the new Procurement Enhancement Request Community yet?  If not, we strongly encourage you to visit this site to vote on current Enhancement Requests (ERs) available through the ‘Quick Preview of Voting List’.  You can also vote on any ER currently displayed.  Have an ER that is not listed?  Simply add it by creating a thread stating the ER and any detailed information you would like to include.  If the ER already exists in the database, we will add the ER # to the thread so that development can provide updates around the requested ERs. This community is your one-stop source for all Enhancement information.  It is being monitored regularly by development and soon we will be posting some updates around some of the top voted Enhancement Requests.  Know that your vote counts!  By voting, you will bring forward those ERs that impact the Procurement Suite's value and usability.  Is your request industry specific?  Let us know by posting this information in the body of the thread.  We have a team monitoring these ERs and will be happy to highlight industry specific ERs to ensure they also get equal visibility! Coming Soon:  A list of the Top implemented ERs!  Development has been working hard to make improvements to the Procurement Suite of Products and they want you to know about them!  Until then, check out the Best Practices Section for some key ERs and how they can help your company secure the most value from your implementation!! What you need to know: The Procurement Enhancement Requests Community is your 1-stop shop for the latest information on Enhancements! The Community allows you to vote on ERs bringing visibility to the collective audience interest in value and usability recommendations. Your place to submit any new enhancement requests. Get the latest on top Procurement Enhancement Requests (ERs) - know when an improvement is PLANNED, COMING SOON, and DELIVERED. This Community is owned and managed by the Oracle Procurement Development team! Let your voice be heard by telling us what you want to see implemented in the Procurement Suite.

    Read the article

  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

    Read the article

  • Error : Member 'D-T-D' in the Period dimension has no value for the Period Type property

    - by RahulS
    Workaround for LCM EPMA deploy errors: Error : Member 'D-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'D-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'W-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'W-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'M-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'M-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'Q-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'Q-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'P-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'P-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'S-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'S-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'Y-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'Y-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'.  Error : Member 'H-T-D' in the Period dimension has no value for the Period  Type property.  Error : Member name 'H-T-D' in the Period dimension is only valid when Period  Type is set to 'DTS Time Period'. Fix 1. Edit the Period dimension LCM artifact (Keep the back up of the file before editing.)  2. Delete the DTS members (for example as mentioned below) in the Period dimension hierarchy section.   #root|D-T-D|True||||||||||||||||   #root|W-T-D|True||||||||||||||||   #root|M-T-D|True||||||||||||||||   #root|Q-T-D|True||||||||||||||||   #root|P-T-D|True||||||||||||||||   #root|S-T-D|True||||||||||||||||   #root|Y-T-D|True||||||||||||||||   #root|H-T-D|True||||||||||||||||   3. Delete the DTS members (for example as mentioned below) in the Period member hierarchy section,   D-T-D|True||||||||||||||||   W-T-D|True||||||||||||||||   M-T-D|True||||||||||||||||   Q-T-D|True||||||||||||||||   P-T-D|True||||||||||||||||   S-T-D|True||||||||||||||||   Y-T-D|True||||||||||||||||   H-T-D|True||||||||||||||||   4. Then save the edited Period dimension LCM artifact.   5. Then try to import the Period dimension using LCM.   6. Then Validate/Deploy the Planning application still the same issue. PS: This issue is fixed in 11.1.2.2.

    Read the article

  • OBIEE 11.1.1.5.0 BP2 patch released

    - by THE
    Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} We are happy to announce that: OBIEE 11.1.1.5.0 BP2 patch is released for four platforms : Win64, Linux64, AIX64, and Solaris SPARC 64 Remaining four platforms Win32, Linux32, Hp-Itanium, and Solaris x86-64 are expected in a few weeks.This is released as patch 13611078 on MOS /  http://support.oracle.comCustomers can download this patch directly, there is no password needed. Please note these points: README contains a list of all bug fixes included in this patch.(Only "new" fixes are listed in the readme of the BP2 patch. The fixes in the BP1 patch (aka PS1 - Patch 13562882 ) are included in the BP2 patch, even though they are not explicitly listed in the BP2 Readme. The readme is currently under review to reflect this.) This is a (mostly) cumulative bundle patch, and includes all fixes from PS1 (patch 13562882) which was released for Linux64 platform.Customers who have PS1 applied will get the expected OPatch conflict message.  Since BP2 is cumulative, you can safely rollback PS1.  You can do this prior to applying BP2, or you can choose to rollback at the time of applying the patch. Likewise, customers who have other one-off patches applied will get the expected OPatch conflict message.  If you have questions about this, please review the applied patches and compare them with list of bug fixes in Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} README's of BP2 and BP1 Patch 13562882. If all thebug fixes are included, you can continue with patch installation and rollback applied patches. Please note, this is not a fully cumulative patch on 11.1.1.5.0.  This means it does not contain all one-off patches given out so far on top of 11.1.1.5.0.  There is a small number of such bug fixes remaining, which will all be included in BP3 patch. In case you encounter this, please have Support log an OOB (one-off backport) requests for missing bug fixes so they can be included in BP3 cumulative bundle patch, which is expected to be fully cumulative going forward. This BP2 includes the CPU patch fix from BUG 12830486 - OCT 2011 CPU - UPDATE FOR OBIEE 11.1.1.5.0 BP3 patch is in planning stage, no ETA is announced yet.

    Read the article

  • Our winners- and some BBQ for everyone

    - by Steve Tunstall
    Congrats to our two winners for the first two comments on my last entry. Steve from Australia and John Lemon. Steve won since he was the first person over the International Date Line to see the post I made so late after a workday on Friday. So not only does he get to live in a country with the 2nd most beautiful women in the world, but now he gets some cool Oracle Swag, too. (Yes, I live on the beach in southern California, so you can guess where 1st place is for that other contest…Now if Steve happens to live in Manly, we may actually have a tie going…) OK, ok, for everyone else, you can be winners, too. How you ask? I will make you the envy of every guy and gal in your neighborhood or campsite. What follows is the way to smoke the best ribs you or anyone you know have ever tasted. Follow my instructions and give it a try. People at your party/cookout/campsite will tell you that they’re the best ribs they’ve ever had, and I will let you take all the credit. Yes, I fully realize this post is going to be longer than any post I’ve done yet. But let’s get serious here. Smoking meat is much more important, agreed? J In all honesty, this is a repeat of another blog I did, so I’m just copying and pasting. Step 1. Get some ribs. I actually really like Costco’s pack. They have both St. Louis and Baby Back. (They are the same ribs, but cut in half down the sides. St. Louis style is the ‘front’ of the ribs closest to the stomach, and ‘Baby back’ is the part of the ribs where is connects to the backbone). I like them both, so here you see I got one pack of each. About 4 racks to a pack. So these two packs for $25 each will feed about 16-20 of my guests. So around 3 bucks a person is a pretty good deal for the best ribs you’ll ever have. Step 2. Prep the ribs the night before you’re going to smoke. You need to trim them to fit your smoker racks, and also take off the membrane and add your rub. Then cover and set in fridge overnight. Here’s how to take off the membrane, which will not break down with heat and smoke like the rest of the meat, so must be removed. Use a butter knife to work in a ways between the membrane and the white bone. Just enough to make room for your finger. Try really hard not to poke through the membrane, you want to keep it whole. See how my gloved fingers can now start to lift up and pull off the membrane? This is what you are trying to do. It’s awesome when the whole thing can come off at once. This one is going great, maybe the best one I’ve ever done. Sometime, it falls apart and doesn't come off in one nice piece. I hate when that happens. Now, add your rub and pat it down once into the meat with your other hand. My rub is not secret. I got it from my mentor, a BBQ competitive chef who is currently ranked #1 in California and #3 in the nation on the BBQ circuit. He does full-day classes in southern California if anyone is interested in taking his class. Go to www.slapyodaddybbq.com to check him out. I tweaked his run recipe a tad and made my own. It’s one part Lawry’s, one part sugar, one part Montreal Steak Seasoning, one part garlic powder, one-half part red chili powder, one-half part paprika, and then 1/20th part cayenne. You can adjust that last ingredient, or leave it out. Real cheap stuff you can get at Costco. This lets you make enough rub to last about a year or two. Don’t make it all at once, make a shaker’s worth and use it up before you make more. Place it all in a bowl, mix well, and then add to a shaker like you see here. You can get a shaker with medium sized holes on it at any restaurant supply store or Smart & Final. The kind you see at pizza places for their red pepper flakes works best. Now cover and place in fridge overnight. Step 3. The next day. Ok, I’m ready to go. Get your stuff together. You will need your smoker, some good foil, a can of peach nectar, a bottle of Agave syrup, and a package of brown sugar. You will need this stuff later. I also use a clean spray bottle, and apple juice. Step 4. Make your fire, or turn on your electric smoker. In this example I’m using my portable charcoal smoker. I got this for only $40. I then modified it to be useful. Once modified, these guys actually work very well. Trust me, your food DOES NOT KNOW how expensive your smoker is. Someone who tells you that you need to spend a bunch of money on a smoker is an idiot. I also have an electric smoker that stays in my backyard. It’s cleaner and larger so I can smoke more food. But this little $40 one works great for going camping. Here is what my fire-bowl looks like. I leave a space in the middle open, and place cold charcoal and wood chucks in a circle going outwards. This makes it so when I dump the hot coals down the middle, they will slowly burn outwards, hitting different wood chucks at different times, allowing me to go 4-5 hours without having to even touch my fire. For ribs, I use apple and pecan wood. Pecan works for anything. Apple or any fruit wood is excellent for pork. So now I make my hot charcoal with a chimney only about half-full. I found a great use for that side-burner on my grill that I never use. It makes a fantastic chimney starter. You never use fluids of any kind, nor ever use that stupid charcoal that has lighter fluid built into it. Never, ever, ever. Step 5. Smoke. Add your ribs in the racks and stack them up in your smoker. I have a digital thermometer on a probe that I use to keep track of the temp in the smoker. I just lay the probe on the top rack and shut the lid. This cheap guy is a little harder to maintain the right temperature of around 225 F, so I do have to keep my eye on it more than my electric one or a more expensive charcoal one with the cool gadgets that regulate your temp for you. Every hour, spray apple juice all over your ribs using that spray bottle. After about 3 hours, you should have a very good crust (called the Bark) on your ribs. Once you have the Bark where you want it, carefully remove your ribs and place them in a tray. We are now ready for a very important part to make the flavor. Get a large piece of foil and place one rib section on it. Splash some of the peach nectar on it, and then a drizzle of the Agave syrup. Then, use your gloved hand to pack on some brown sugar. Do this on BOTH sides, and then completely wrap it up TIGHT in the foil. Do this for each rib section, and then place all the wrapped sections back into the smoker for another 4 to 6 hours. This is where the meat will get tender and flavorful. The first three hours is only to make the smoke bark. You don’t need smoke anymore, since the ribs are wrapped, you only need to keep the heat around 225 for the next 4-6 hours. Obviously you don’t spray anymore. Just time and slow heat. Be patient. It’s actually really hard to overdo it. You can let them go longer, and all that will happen is they will get even MORE tender!!! If you take them out too soon, they will be tough. How do you know? Take out one package (use long tongs) and open it up. If you grab a bone with your tongs and it just falls apart and breaks away from the rest of the meat, you are done!!! Enjoy!!! Step 6. Eat. It pulls apart like this when it’s done. By the way, smoking tri-tip is way easier. Just rub it with the same rub, and put in your smoker for about 2.5 hours at 250 F. That’s it. Low-maintenance. It comes out like this, with a fantastic smoke ring and amazing flavor. Thanks, and I will put up another good tip, about the ZFSSA, around the end of November. Steve 

    Read the article

  • Using R to Analyze G1GC Log Files

    - by user12620111
    Using R to Analyze G1GC Log Files body, td { font-family: sans-serif; background-color: white; font-size: 12px; margin: 8px; } tt, code, pre { font-family: 'DejaVu Sans Mono', 'Droid Sans Mono', 'Lucida Console', Consolas, Monaco, monospace; } h1 { font-size:2.2em; } h2 { font-size:1.8em; } h3 { font-size:1.4em; } h4 { font-size:1.0em; } h5 { font-size:0.9em; } h6 { font-size:0.8em; } a:visited { color: rgb(50%, 0%, 50%); } pre { margin-top: 0; max-width: 95%; border: 1px solid #ccc; white-space: pre-wrap; } pre code { display: block; padding: 0.5em; } code.r, code.cpp { background-color: #F8F8F8; } table, td, th { border: none; } blockquote { color:#666666; margin:0; padding-left: 1em; border-left: 0.5em #EEE solid; } hr { height: 0px; border-bottom: none; border-top-width: thin; border-top-style: dotted; border-top-color: #999999; } @media print { * { background: transparent !important; color: black !important; filter:none !important; -ms-filter: none !important; } body { font-size:12pt; max-width:100%; } a, a:visited { text-decoration: underline; } hr { visibility: hidden; page-break-before: always; } pre, blockquote { padding-right: 1em; page-break-inside: avoid; } tr, img { page-break-inside: avoid; } img { max-width: 100% !important; } @page :left { margin: 15mm 20mm 15mm 10mm; } @page :right { margin: 15mm 10mm 15mm 20mm; } p, h2, h3 { orphans: 3; widows: 3; } h2, h3 { page-break-after: avoid; } } pre .operator, pre .paren { color: rgb(104, 118, 135) } pre .literal { color: rgb(88, 72, 246) } pre .number { color: rgb(0, 0, 205); } pre .comment { color: rgb(76, 136, 107); } pre .keyword { color: rgb(0, 0, 255); } pre .identifier { color: rgb(0, 0, 0); } pre .string { color: rgb(3, 106, 7); } var hljs=new function(){function m(p){return p.replace(/&/gm,"&").replace(/"}while(y.length||w.length){var v=u().splice(0,1)[0];z+=m(x.substr(q,v.offset-q));q=v.offset;if(v.event=="start"){z+=t(v.node);s.push(v.node)}else{if(v.event=="stop"){var p,r=s.length;do{r--;p=s[r];z+=("")}while(p!=v.node);s.splice(r,1);while(r'+M[0]+""}else{r+=M[0]}O=P.lR.lastIndex;M=P.lR.exec(L)}return r+L.substr(O,L.length-O)}function J(L,M){if(M.sL&&e[M.sL]){var r=d(M.sL,L);x+=r.keyword_count;return r.value}else{return F(L,M)}}function I(M,r){var L=M.cN?'':"";if(M.rB){y+=L;M.buffer=""}else{if(M.eB){y+=m(r)+L;M.buffer=""}else{y+=L;M.buffer=r}}D.push(M);A+=M.r}function G(N,M,Q){var R=D[D.length-1];if(Q){y+=J(R.buffer+N,R);return false}var P=q(M,R);if(P){y+=J(R.buffer+N,R);I(P,M);return P.rB}var L=v(D.length-1,M);if(L){var O=R.cN?"":"";if(R.rE){y+=J(R.buffer+N,R)+O}else{if(R.eE){y+=J(R.buffer+N,R)+O+m(M)}else{y+=J(R.buffer+N+M,R)+O}}while(L1){O=D[D.length-2].cN?"":"";y+=O;L--;D.length--}var r=D[D.length-1];D.length--;D[D.length-1].buffer="";if(r.starts){I(r.starts,"")}return R.rE}if(w(M,R)){throw"Illegal"}}var E=e[B];var D=[E.dM];var A=0;var x=0;var y="";try{var s,u=0;E.dM.buffer="";do{s=p(C,u);var t=G(s[0],s[1],s[2]);u+=s[0].length;if(!t){u+=s[1].length}}while(!s[2]);if(D.length1){throw"Illegal"}return{r:A,keyword_count:x,value:y}}catch(H){if(H=="Illegal"){return{r:0,keyword_count:0,value:m(C)}}else{throw H}}}function g(t){var p={keyword_count:0,r:0,value:m(t)};var r=p;for(var q in e){if(!e.hasOwnProperty(q)){continue}var s=d(q,t);s.language=q;if(s.keyword_count+s.rr.keyword_count+r.r){r=s}if(s.keyword_count+s.rp.keyword_count+p.r){r=p;p=s}}if(r.language){p.second_best=r}return p}function i(r,q,p){if(q){r=r.replace(/^((]+|\t)+)/gm,function(t,w,v,u){return w.replace(/\t/g,q)})}if(p){r=r.replace(/\n/g,"")}return r}function n(t,w,r){var x=h(t,r);var v=a(t);var y,s;if(v){y=d(v,x)}else{return}var q=c(t);if(q.length){s=document.createElement("pre");s.innerHTML=y.value;y.value=k(q,c(s),x)}y.value=i(y.value,w,r);var u=t.className;if(!u.match("(\\s|^)(language-)?"+v+"(\\s|$)")){u=u?(u+" "+v):v}if(/MSIE [678]/.test(navigator.userAgent)&&t.tagName=="CODE"&&t.parentNode.tagName=="PRE"){s=t.parentNode;var p=document.createElement("div");p.innerHTML=""+y.value+"";t=p.firstChild.firstChild;p.firstChild.cN=s.cN;s.parentNode.replaceChild(p.firstChild,s)}else{t.innerHTML=y.value}t.className=u;t.result={language:v,kw:y.keyword_count,re:y.r};if(y.second_best){t.second_best={language:y.second_best.language,kw:y.second_best.keyword_count,re:y.second_best.r}}}function o(){if(o.called){return}o.called=true;var r=document.getElementsByTagName("pre");for(var p=0;p|=||=||=|\\?|\\[|\\{|\\(|\\^|\\^=|\\||\\|=|\\|\\||~";this.ER="(?![\\s\\S])";this.BE={b:"\\\\.",r:0};this.ASM={cN:"string",b:"'",e:"'",i:"\\n",c:[this.BE],r:0};this.QSM={cN:"string",b:'"',e:'"',i:"\\n",c:[this.BE],r:0};this.CLCM={cN:"comment",b:"//",e:"$"};this.CBLCLM={cN:"comment",b:"/\\*",e:"\\*/"};this.HCM={cN:"comment",b:"#",e:"$"};this.NM={cN:"number",b:this.NR,r:0};this.CNM={cN:"number",b:this.CNR,r:0};this.BNM={cN:"number",b:this.BNR,r:0};this.inherit=function(r,s){var p={};for(var q in r){p[q]=r[q]}if(s){for(var q in s){p[q]=s[q]}}return p}}();hljs.LANGUAGES.cpp=function(){var a={keyword:{"false":1,"int":1,"float":1,"while":1,"private":1,"char":1,"catch":1,"export":1,virtual:1,operator:2,sizeof:2,dynamic_cast:2,typedef:2,const_cast:2,"const":1,struct:1,"for":1,static_cast:2,union:1,namespace:1,unsigned:1,"long":1,"throw":1,"volatile":2,"static":1,"protected":1,bool:1,template:1,mutable:1,"if":1,"public":1,friend:2,"do":1,"return":1,"goto":1,auto:1,"void":2,"enum":1,"else":1,"break":1,"new":1,extern:1,using:1,"true":1,"class":1,asm:1,"case":1,typeid:1,"short":1,reinterpret_cast:2,"default":1,"double":1,register:1,explicit:1,signed:1,typename:1,"try":1,"this":1,"switch":1,"continue":1,wchar_t:1,inline:1,"delete":1,alignof:1,char16_t:1,char32_t:1,constexpr:1,decltype:1,noexcept:1,nullptr:1,static_assert:1,thread_local:1,restrict:1,_Bool:1,complex:1},built_in:{std:1,string:1,cin:1,cout:1,cerr:1,clog:1,stringstream:1,istringstream:1,ostringstream:1,auto_ptr:1,deque:1,list:1,queue:1,stack:1,vector:1,map:1,set:1,bitset:1,multiset:1,multimap:1,unordered_set:1,unordered_map:1,unordered_multiset:1,unordered_multimap:1,array:1,shared_ptr:1}};return{dM:{k:a,i:"",k:a,r:10,c:["self"]}]}}}();hljs.LANGUAGES.r={dM:{c:[hljs.HCM,{cN:"number",b:"\\b0[xX][0-9a-fA-F]+[Li]?\\b",e:hljs.IMMEDIATE_RE,r:0},{cN:"number",b:"\\b\\d+(?:[eE][+\\-]?\\d*)?L\\b",e:hljs.IMMEDIATE_RE,r:0},{cN:"number",b:"\\b\\d+\\.(?!\\d)(?:i\\b)?",e:hljs.IMMEDIATE_RE,r:1},{cN:"number",b:"\\b\\d+(?:\\.\\d*)?(?:[eE][+\\-]?\\d*)?i?\\b",e:hljs.IMMEDIATE_RE,r:0},{cN:"number",b:"\\.\\d+(?:[eE][+\\-]?\\d*)?i?\\b",e:hljs.IMMEDIATE_RE,r:1},{cN:"keyword",b:"(?:tryCatch|library|setGeneric|setGroupGeneric)\\b",e:hljs.IMMEDIATE_RE,r:10},{cN:"keyword",b:"\\.\\.\\.",e:hljs.IMMEDIATE_RE,r:10},{cN:"keyword",b:"\\.\\.\\d+(?![\\w.])",e:hljs.IMMEDIATE_RE,r:10},{cN:"keyword",b:"\\b(?:function)",e:hljs.IMMEDIATE_RE,r:2},{cN:"keyword",b:"(?:if|in|break|next|repeat|else|for|return|switch|while|try|stop|warning|require|attach|detach|source|setMethod|setClass)\\b",e:hljs.IMMEDIATE_RE,r:1},{cN:"literal",b:"(?:NA|NA_integer_|NA_real_|NA_character_|NA_complex_)\\b",e:hljs.IMMEDIATE_RE,r:10},{cN:"literal",b:"(?:NULL|TRUE|FALSE|T|F|Inf|NaN)\\b",e:hljs.IMMEDIATE_RE,r:1},{cN:"identifier",b:"[a-zA-Z.][a-zA-Z0-9._]*\\b",e:hljs.IMMEDIATE_RE,r:0},{cN:"operator",b:"|=||   Using R to Analyze G1GC Log Files   Using R to Analyze G1GC Log Files Introduction Working in Oracle Platform Integration gives an engineer opportunities to work on a wide array of technologies. My team’s goal is to make Oracle applications run best on the Solaris/SPARC platform. When looking for bottlenecks in a modern applications, one needs to be aware of not only how the CPUs and operating system are executing, but also network, storage, and in some cases, the Java Virtual Machine. I was recently presented with about 1.5 GB of Java Garbage First Garbage Collector log file data. If you’re not familiar with the subject, you might want to review Garbage First Garbage Collector Tuning by Monica Beckwith. The customer had been running Java HotSpot 1.6.0_31 to host a web application server. I was told that the Solaris/SPARC server was running a Java process launched using a commmand line that included the following flags: -d64 -Xms9g -Xmx9g -XX:+UseG1GC -XX:MaxGCPauseMillis=200 -XX:InitiatingHeapOccupancyPercent=80 -XX:PermSize=256m -XX:MaxPermSize=256m -XX:+PrintGC -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGC -XX:+PrintGCDateStamps -XX:+PrintFlagsFinal -XX:+DisableExplicitGC -XX:+UnlockExperimentalVMOptions -XX:ParallelGCThreads=8 Several sources on the internet indicate that if I were to print out the 1.5 GB of log files, it would require enough paper to fill the bed of a pick up truck. Of course, it would be fruitless to try to scan the log files by hand. Tools will be required to summarize the contents of the log files. Others have encountered large Java garbage collection log files. There are existing tools to analyze the log files: IBM’s GC toolkit The chewiebug GCViewer gchisto HPjmeter Instead of using one of the other tools listed, I decide to parse the log files with standard Unix tools, and analyze the data with R. Data Cleansing The log files arrived in two different formats. I guess that the difference is that one set of log files was generated using a more verbose option, maybe -XX:+PrintHeapAtGC, and the other set of log files was generated without that option. Format 1 In some of the log files, the log files with the less verbose format, a single trace, i.e. the report of a singe garbage collection event, looks like this: {Heap before GC invocations=12280 (full 61): garbage-first heap total 9437184K, used 7499918K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) region size 4096K, 1 young (4096K), 0 survivors (0K) compacting perm gen total 262144K, used 144077K [0xffffffff40000000, 0xffffffff50000000, 0xffffffff50000000) the space 262144K, 54% used [0xffffffff40000000, 0xffffffff48cb3758, 0xffffffff48cb3800, 0xffffffff50000000) No shared spaces configured. 2014-05-14T07:24:00.988-0700: 60586.353: [GC pause (young) 7324M->7320M(9216M), 0.1567265 secs] Heap after GC invocations=12281 (full 61): garbage-first heap total 9437184K, used 7496533K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) region size 4096K, 0 young (0K), 0 survivors (0K) compacting perm gen total 262144K, used 144077K [0xffffffff40000000, 0xffffffff50000000, 0xffffffff50000000) the space 262144K, 54% used [0xffffffff40000000, 0xffffffff48cb3758, 0xffffffff48cb3800, 0xffffffff50000000) No shared spaces configured. } A simple grep can be used to extract a summary: $ grep "\[ GC pause (young" g1gc.log 2014-05-13T13:24:35.091-0700: 3.109: [GC pause (young) 20M->5029K(9216M), 0.0146328 secs] 2014-05-13T13:24:35.440-0700: 3.459: [GC pause (young) 9125K->6077K(9216M), 0.0086723 secs] 2014-05-13T13:24:37.581-0700: 5.599: [GC pause (young) 25M->8470K(9216M), 0.0203820 secs] 2014-05-13T13:24:42.686-0700: 10.704: [GC pause (young) 44M->15M(9216M), 0.0288848 secs] 2014-05-13T13:24:48.941-0700: 16.958: [GC pause (young) 51M->20M(9216M), 0.0491244 secs] 2014-05-13T13:24:56.049-0700: 24.066: [GC pause (young) 92M->26M(9216M), 0.0525368 secs] 2014-05-13T13:25:34.368-0700: 62.383: [GC pause (young) 602M->68M(9216M), 0.1721173 secs] But that format wasn't easily read into R, so I needed to be a bit more tricky. I used the following Unix command to create a summary file that was easy for R to read. $ echo "SecondsSinceLaunch BeforeSize AfterSize TotalSize RealTime" $ grep "\[GC pause (young" g1gc.log | grep -v mark | sed -e 's/[A-SU-z\(\),]/ /g' -e 's/->/ /' -e 's/: / /g' | more SecondsSinceLaunch BeforeSize AfterSize TotalSize RealTime 2014-05-13T13:24:35.091-0700 3.109 20 5029 9216 0.0146328 2014-05-13T13:24:35.440-0700 3.459 9125 6077 9216 0.0086723 2014-05-13T13:24:37.581-0700 5.599 25 8470 9216 0.0203820 2014-05-13T13:24:42.686-0700 10.704 44 15 9216 0.0288848 2014-05-13T13:24:48.941-0700 16.958 51 20 9216 0.0491244 2014-05-13T13:24:56.049-0700 24.066 92 26 9216 0.0525368 2014-05-13T13:25:34.368-0700 62.383 602 68 9216 0.1721173 Format 2 In some of the log files, the log files with the more verbose format, a single trace, i.e. the report of a singe garbage collection event, was more complicated than Format 1. Here is a text file with an example of a single G1GC trace in the second format. As you can see, it is quite complicated. It is nice that there is so much information available, but the level of detail can be overwhelming. I wrote this awk script (download) to summarize each trace on a single line. #!/usr/bin/env awk -f BEGIN { printf("SecondsSinceLaunch IncrementalCount FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize\n") } ###################### # Save count data from lines that are at the start of each G1GC trace. # Each trace starts out like this: # {Heap before GC invocations=14 (full 0): # garbage-first heap total 9437184K, used 325496K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) ###################### /{Heap.*full/{ gsub ( "\\)" , "" ); nf=split($0,a,"="); split(a[2],b," "); getline; if ( match($0, "first") ) { G1GC=1; IncrementalCount=b[1]; FullCount=substr( b[3], 1, length(b[3])-1 ); } else { G1GC=0; } } ###################### # Pull out time stamps that are in lines with this format: # 2014-05-12T14:02:06.025-0700: 94.312: [GC pause (young), 0.08870154 secs] ###################### /GC pause/ { DateTime=$1; SecondsSinceLaunch=substr($2, 1, length($2)-1); } ###################### # Heap sizes are in lines that look like this: # [ 4842M->4838M(9216M)] ###################### /\[ .*]$/ { gsub ( "\\[" , "" ); gsub ( "\ \]" , "" ); gsub ( "->" , " " ); gsub ( "\\( " , " " ); gsub ( "\ \)" , " " ); split($0,a," "); if ( split(a[1],b,"M") > 1 ) {BeforeSize=b[1]*1024;} if ( split(a[1],b,"K") > 1 ) {BeforeSize=b[1];} if ( split(a[2],b,"M") > 1 ) {AfterSize=b[1]*1024;} if ( split(a[2],b,"K") > 1 ) {AfterSize=b[1];} if ( split(a[3],b,"M") > 1 ) {TotalSize=b[1]*1024;} if ( split(a[3],b,"K") > 1 ) {TotalSize=b[1];} } ###################### # Emit an output line when you find input that looks like this: # [Times: user=1.41 sys=0.08, real=0.24 secs] ###################### /\[Times/ { if (G1GC==1) { gsub ( "," , "" ); split($2,a,"="); UserTime=a[2]; split($3,a,"="); SysTime=a[2]; split($4,a,"="); RealTime=a[2]; print DateTime,SecondsSinceLaunch,IncrementalCount,FullCount,UserTime,SysTime,RealTime,BeforeSize,AfterSize,TotalSize; G1GC=0; } } The resulting summary is about 25X smaller that the original file, but still difficult for a human to digest. SecondsSinceLaunch IncrementalCount FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ... 2014-05-12T18:36:34.669-0700: 3985.744 561 0 0.57 0.06 0.16 1724416 1720320 9437184 2014-05-12T18:36:34.839-0700: 3985.914 562 0 0.51 0.06 0.19 1724416 1720320 9437184 2014-05-12T18:36:35.069-0700: 3986.144 563 0 0.60 0.04 0.27 1724416 1721344 9437184 2014-05-12T18:36:35.354-0700: 3986.429 564 0 0.33 0.04 0.09 1725440 1722368 9437184 2014-05-12T18:36:35.545-0700: 3986.620 565 0 0.58 0.04 0.17 1726464 1722368 9437184 2014-05-12T18:36:35.726-0700: 3986.801 566 0 0.43 0.05 0.12 1726464 1722368 9437184 2014-05-12T18:36:35.856-0700: 3986.930 567 0 0.30 0.04 0.07 1726464 1723392 9437184 2014-05-12T18:36:35.947-0700: 3987.023 568 0 0.61 0.04 0.26 1727488 1723392 9437184 2014-05-12T18:36:36.228-0700: 3987.302 569 0 0.46 0.04 0.16 1731584 1724416 9437184 Reading the Data into R Once the GC log data had been cleansed, either by processing the first format with the shell script, or by processing the second format with the awk script, it was easy to read the data into R. g1gc.df = read.csv("summary.txt", row.names = NULL, stringsAsFactors=FALSE,sep="") str(g1gc.df) ## 'data.frame': 8307 obs. of 10 variables: ## $ row.names : chr "2014-05-12T14:00:32.868-0700:" "2014-05-12T14:00:33.179-0700:" "2014-05-12T14:00:33.677-0700:" "2014-05-12T14:00:35.538-0700:" ... ## $ SecondsSinceLaunch: num 1.16 1.47 1.97 3.83 6.1 ... ## $ IncrementalCount : int 0 1 2 3 4 5 6 7 8 9 ... ## $ FullCount : int 0 0 0 0 0 0 0 0 0 0 ... ## $ UserTime : num 0.11 0.05 0.04 0.21 0.08 0.26 0.31 0.33 0.34 0.56 ... ## $ SysTime : num 0.04 0.01 0.01 0.05 0.01 0.06 0.07 0.06 0.07 0.09 ... ## $ RealTime : num 0.02 0.02 0.01 0.04 0.02 0.04 0.05 0.04 0.04 0.06 ... ## $ BeforeSize : int 8192 5496 5768 22528 24576 43008 34816 53248 55296 93184 ... ## $ AfterSize : int 1400 1672 2557 4907 7072 14336 16384 18432 19456 21504 ... ## $ TotalSize : int 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 ... head(g1gc.df) ## row.names SecondsSinceLaunch IncrementalCount ## 1 2014-05-12T14:00:32.868-0700: 1.161 0 ## 2 2014-05-12T14:00:33.179-0700: 1.472 1 ## 3 2014-05-12T14:00:33.677-0700: 1.969 2 ## 4 2014-05-12T14:00:35.538-0700: 3.830 3 ## 5 2014-05-12T14:00:37.811-0700: 6.103 4 ## 6 2014-05-12T14:00:41.428-0700: 9.720 5 ## FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ## 1 0 0.11 0.04 0.02 8192 1400 9437184 ## 2 0 0.05 0.01 0.02 5496 1672 9437184 ## 3 0 0.04 0.01 0.01 5768 2557 9437184 ## 4 0 0.21 0.05 0.04 22528 4907 9437184 ## 5 0 0.08 0.01 0.02 24576 7072 9437184 ## 6 0 0.26 0.06 0.04 43008 14336 9437184 Basic Statistics Once the data has been read into R, simple statistics are very easy to generate. All of the numbers from high school statistics are available via simple commands. For example, generate a summary of every column: summary(g1gc.df) ## row.names SecondsSinceLaunch IncrementalCount FullCount ## Length:8307 Min. : 1 Min. : 0 Min. : 0.0 ## Class :character 1st Qu.: 9977 1st Qu.:2048 1st Qu.: 0.0 ## Mode :character Median :12855 Median :4136 Median : 12.0 ## Mean :12527 Mean :4156 Mean : 31.6 ## 3rd Qu.:15758 3rd Qu.:6262 3rd Qu.: 61.0 ## Max. :55484 Max. :8391 Max. :113.0 ## UserTime SysTime RealTime BeforeSize ## Min. :0.040 Min. :0.0000 Min. : 0.0 Min. : 5476 ## 1st Qu.:0.470 1st Qu.:0.0300 1st Qu.: 0.1 1st Qu.:5137920 ## Median :0.620 Median :0.0300 Median : 0.1 Median :6574080 ## Mean :0.751 Mean :0.0355 Mean : 0.3 Mean :5841855 ## 3rd Qu.:0.920 3rd Qu.:0.0400 3rd Qu.: 0.2 3rd Qu.:7084032 ## Max. :3.370 Max. :1.5600 Max. :488.1 Max. :8696832 ## AfterSize TotalSize ## Min. : 1380 Min. :9437184 ## 1st Qu.:5002752 1st Qu.:9437184 ## Median :6559744 Median :9437184 ## Mean :5785454 Mean :9437184 ## 3rd Qu.:7054336 3rd Qu.:9437184 ## Max. :8482816 Max. :9437184 Q: What is the total amount of User CPU time spent in garbage collection? sum(g1gc.df$UserTime) ## [1] 6236 As you can see, less than two hours of CPU time was spent in garbage collection. Is that too much? To find the percentage of time spent in garbage collection, divide the number above by total_elapsed_time*CPU_count. In this case, there are a lot of CPU’s and it turns out the the overall amount of CPU time spent in garbage collection isn’t a problem when viewed in isolation. When calculating rates, i.e. events per unit time, you need to ask yourself if the rate is homogenous across the time period in the log file. Does the log file include spikes of high activity that should be separately analyzed? Averaging in data from nights and weekends with data from business hours may alias problems. If you have a reason to suspect that the garbage collection rates include peaks and valleys that need independent analysis, see the “Time Series” section, below. Q: How much garbage is collected on each pass? The amount of heap space that is recovered per GC pass is surprisingly low: At least one collection didn’t recover any data. (“Min.=0”) 25% of the passes recovered 3MB or less. (“1st Qu.=3072”) Half of the GC passes recovered 4MB or less. (“Median=4096”) The average amount recovered was 56MB. (“Mean=56390”) 75% of the passes recovered 36MB or less. (“3rd Qu.=36860”) At least one pass recovered 2GB. (“Max.=2121000”) g1gc.df$Delta = g1gc.df$BeforeSize - g1gc.df$AfterSize summary(g1gc.df$Delta) ## Min. 1st Qu. Median Mean 3rd Qu. Max. ## 0 3070 4100 56400 36900 2120000 Q: What is the maximum User CPU time for a single collection? The worst garbage collection (“Max.”) is many standard deviations away from the mean. The data appears to be right skewed. summary(g1gc.df$UserTime) ## Min. 1st Qu. Median Mean 3rd Qu. Max. ## 0.040 0.470 0.620 0.751 0.920 3.370 sd(g1gc.df$UserTime) ## [1] 0.3966 Basic Graphics Once the data is in R, it is trivial to plot the data with formats including dot plots, line charts, bar charts (simple, stacked, grouped), pie charts, boxplots, scatter plots histograms, and kernel density plots. Histogram of User CPU Time per Collection I don't think that this graph requires any explanation. hist(g1gc.df$UserTime, main="User CPU Time per Collection", xlab="Seconds", ylab="Frequency") Box plot to identify outliers When the initial data is viewed with a box plot, you can see the one crazy outlier in the real time per GC. Save this data point for future analysis and drop the outlier so that it’s not throwing off our statistics. Now the box plot shows many outliers, which will be examined later, using times series analysis. Notice that the scale of the x-axis changes drastically once the crazy outlier is removed. par(mfrow=c(2,1)) boxplot(g1gc.df$UserTime,g1gc.df$SysTime,g1gc.df$RealTime, main="Box Plot of Time per GC\n(dominated by a crazy outlier)", names=c("usr","sys","elapsed"), xlab="Seconds per GC", ylab="Time (Seconds)", horizontal = TRUE, outcol="red") crazy.outlier.df=g1gc.df[g1gc.df$RealTime > 400,] g1gc.df=g1gc.df[g1gc.df$RealTime < 400,] boxplot(g1gc.df$UserTime,g1gc.df$SysTime,g1gc.df$RealTime, main="Box Plot of Time per GC\n(crazy outlier excluded)", names=c("usr","sys","elapsed"), xlab="Seconds per GC", ylab="Time (Seconds)", horizontal = TRUE, outcol="red") box(which = "outer", lty = "solid") Here is the crazy outlier for future analysis: crazy.outlier.df ## row.names SecondsSinceLaunch IncrementalCount ## 8233 2014-05-12T23:15:43.903-0700: 20741 8316 ## FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ## 8233 112 0.55 0.42 488.1 8381440 8235008 9437184 ## Delta ## 8233 146432 R Time Series Data To analyze the garbage collection as a time series, I’ll use Z’s Ordered Observations (zoo). “zoo is the creator for an S3 class of indexed totally ordered observations which includes irregular time series.” require(zoo) ## Loading required package: zoo ## ## Attaching package: 'zoo' ## ## The following objects are masked from 'package:base': ## ## as.Date, as.Date.numeric head(g1gc.df[,1]) ## [1] "2014-05-12T14:00:32.868-0700:" "2014-05-12T14:00:33.179-0700:" ## [3] "2014-05-12T14:00:33.677-0700:" "2014-05-12T14:00:35.538-0700:" ## [5] "2014-05-12T14:00:37.811-0700:" "2014-05-12T14:00:41.428-0700:" options("digits.secs"=3) times=as.POSIXct( g1gc.df[,1], format="%Y-%m-%dT%H:%M:%OS%z:") g1gc.z = zoo(g1gc.df[,-c(1)], order.by=times) head(g1gc.z) ## SecondsSinceLaunch IncrementalCount FullCount ## 2014-05-12 17:00:32.868 1.161 0 0 ## 2014-05-12 17:00:33.178 1.472 1 0 ## 2014-05-12 17:00:33.677 1.969 2 0 ## 2014-05-12 17:00:35.538 3.830 3 0 ## 2014-05-12 17:00:37.811 6.103 4 0 ## 2014-05-12 17:00:41.427 9.720 5 0 ## UserTime SysTime RealTime BeforeSize AfterSize ## 2014-05-12 17:00:32.868 0.11 0.04 0.02 8192 1400 ## 2014-05-12 17:00:33.178 0.05 0.01 0.02 5496 1672 ## 2014-05-12 17:00:33.677 0.04 0.01 0.01 5768 2557 ## 2014-05-12 17:00:35.538 0.21 0.05 0.04 22528 4907 ## 2014-05-12 17:00:37.811 0.08 0.01 0.02 24576 7072 ## 2014-05-12 17:00:41.427 0.26 0.06 0.04 43008 14336 ## TotalSize Delta ## 2014-05-12 17:00:32.868 9437184 6792 ## 2014-05-12 17:00:33.178 9437184 3824 ## 2014-05-12 17:00:33.677 9437184 3211 ## 2014-05-12 17:00:35.538 9437184 17621 ## 2014-05-12 17:00:37.811 9437184 17504 ## 2014-05-12 17:00:41.427 9437184 28672 Example of Two Benchmark Runs in One Log File The data in the following graph is from a different log file, not the one of primary interest to this article. I’m including this image because it is an example of idle periods followed by busy periods. It would be uninteresting to average the rate of garbage collection over the entire log file period. More interesting would be the rate of garbage collect in the two busy periods. Are they the same or different? Your production data may be similar, for example, bursts when employees return from lunch and idle times on weekend evenings, etc. Once the data is in an R Time Series, you can analyze isolated time windows. Clipping the Time Series data Flashing back to our test case… Viewing the data as a time series is interesting. You can see that the work intensive time period is between 9:00 PM and 3:00 AM. Lets clip the data to the interesting period:     par(mfrow=c(2,1)) plot(g1gc.z$UserTime, type="h", main="User Time per GC\nTime: Complete Log File", xlab="Time of Day", ylab="CPU Seconds per GC", col="#1b9e77") clipped.g1gc.z=window(g1gc.z, start=as.POSIXct("2014-05-12 21:00:00"), end=as.POSIXct("2014-05-13 03:00:00")) plot(clipped.g1gc.z$UserTime, type="h", main="User Time per GC\nTime: Limited to Benchmark Execution", xlab="Time of Day", ylab="CPU Seconds per GC", col="#1b9e77") box(which = "outer", lty = "solid") Cumulative Incremental and Full GC count Here is the cumulative incremental and full GC count. When the line is very steep, it indicates that the GCs are repeating very quickly. Notice that the scale on the Y axis is different for full vs. incremental. plot(clipped.g1gc.z[,c(2:3)], main="Cumulative Incremental and Full GC count", xlab="Time of Day", col="#1b9e77") GC Analysis of Benchmark Execution using Time Series data In the following series of 3 graphs: The “After Size” show the amount of heap space in use after each garbage collection. Many Java objects are still referenced, i.e. alive, during each garbage collection. This may indicate that the application has a memory leak, or may indicate that the application has a very large memory footprint. Typically, an application's memory footprint plateau's in the early stage of execution. One would expect this graph to have a flat top. The steep decline in the heap space may indicate that the application crashed after 2:00. The second graph shows that the outliers in real execution time, discussed above, occur near 2:00. when the Java heap seems to be quite full. The third graph shows that Full GCs are infrequent during the first few hours of execution. The rate of Full GC's, (the slope of the cummulative Full GC line), changes near midnight.   plot(clipped.g1gc.z[,c("AfterSize","RealTime","FullCount")], xlab="Time of Day", col=c("#1b9e77","red","#1b9e77")) GC Analysis of heap recovered Each GC trace includes the amount of heap space in use before and after the individual GC event. During garbage coolection, unreferenced objects are identified, the space holding the unreferenced objects is freed, and thus, the difference in before and after usage indicates how much space has been freed. The following box plot and bar chart both demonstrate the same point - the amount of heap space freed per garbage colloection is surprisingly low. par(mfrow=c(2,1)) boxplot(as.vector(clipped.g1gc.z$Delta), main="Amount of Heap Recovered per GC Pass", xlab="Size in KB", horizontal = TRUE, col="red") hist(as.vector(clipped.g1gc.z$Delta), main="Amount of Heap Recovered per GC Pass", xlab="Size in KB", breaks=100, col="red") box(which = "outer", lty = "solid") This graph is the most interesting. The dark blue area shows how much heap is occupied by referenced Java objects. This represents memory that holds live data. The red fringe at the top shows how much data was recovered after each garbage collection. barplot(clipped.g1gc.z[,c("AfterSize","Delta")], col=c("#7570b3","#e7298a"), xlab="Time of Day", border=NA) legend("topleft", c("Live Objects","Heap Recovered on GC"), fill=c("#7570b3","#e7298a")) box(which = "outer", lty = "solid") When I discuss the data in the log files with the customer, I will ask for an explaination for the large amount of referenced data resident in the Java heap. There are two are posibilities: There is a memory leak and the amount of space required to hold referenced objects will continue to grow, limited only by the maximum heap size. After the maximum heap size is reached, the JVM will throw an “Out of Memory” exception every time that the application tries to allocate a new object. If this is the case, the aplication needs to be debugged to identify why old objects are referenced when they are no longer needed. The application has a legitimate requirement to keep a large amount of data in memory. The customer may want to further increase the maximum heap size. Another possible solution would be to partition the application across multiple cluster nodes, where each node has responsibility for managing a unique subset of the data. Conclusion In conclusion, R is a very powerful tool for the analysis of Java garbage collection log files. The primary difficulty is data cleansing so that information can be read into an R data frame. Once the data has been read into R, a rich set of tools may be used for thorough evaluation.

    Read the article

  • SOA Suite 11g Native Format Builder Complex Format Example

    - by bob.webster
    This rather long posting details the steps required to process a grouping of fixed length records using Format Builder.   If it’s 10 pm and you’re feeling beat you might want to leave this until tomorrow.  But if it’s 10 pm and you need to get a Format Builder Complex template done, read on… The goal is to process individual orders from a file using the 11g File Adapter and Format Builder Sample Data =========== 001Square Widget            0245.98 102Triagular Widget         1120.00 403Circular Widget           0099.45 ORD8898302/01/2011 301Hexagon Widget         1150.98 ORD6735502/01/2011 The records are fixed length records representing a number of logical Order records. Each order record consists of a number of item records starting with a 3 digit number, followed by a single Summary Record which starts with the constant ORD. How can this file be processed so that the first poll returns the first order? 001Square Widget            0245.98 102Triagular Widget         1120.00 403Circular Widget           0099.45 ORD8898302/01/2011 And the second poll returns the second order? 301Hexagon Widget           1150.98 ORD6735502/01/2011 Note: if you need more than one order per poll, that’s also possible, see the “Multiple Messages” field in the “File Adapter Step 6 of 9” snapshot further down.   To follow along with this example you will need - Studio Edition Version 11.1.1.4.0    with the   - SOA Extension for JDeveloper 11.1.1.4.0 installed Both can be downloaded from here:  http://www.oracle.com/technetwork/middleware/soasuite/downloads/index.html You will not need a running WebLogic Server domain to complete the steps and Format Builder tests in this article.     Start with a SOA Composite containing a File Adapter The Format Builder is part of the File Adapter so start by creating a new SOA Project and Composite. Here is a quick summary for those not familiar with these steps - Start JDeveloper - From the Main Menu choose File->New - In the New Gallery window that opens Expand the “General” category and Select the Applications node.   Then choose SOA Application from the Items section on the right.  Finally press the OK button. - In Step 1 of the “Create SOA Application wizard” that appears enter an Application Name and an Directory of your     choice,   then press the Next button. - In Step 2 of the “Create SOA Application wizard”, press the Next button leaving all entries as defaulted. - In Step 3 of the “Create SOA Application wizard”, Enter a composite name of your choice and Press the Finish   Button These steps result in a new Application and SOA Project. The SOA Project contains a composite.xml file which is opened and shown below. For our example we have not defined a Mediator or a BPEL process to minimize the steps, but one or the other would eventually be needed to use the File Adapter we are about to create. Drag and drop the File Adapter icon from the Component Pallette onto either the LEFT side of the diagram under “Exposed Services” or the right side under “External References”.  (See the Green Circle in the image below).  Placing the adapter on the left side would indicate the file being processed is inbound to the composite, if the adapter is placed on the right side then the data is outbound to a file.     Note that the same Format Builder definition can be used in both directions.  For example we could use the format with a File Adapter on the left side of the composite to parse fixed data into XML, modify the data in our Composite or BPEL process and then use the same Format Builder definition with a File adapter on the right side of the composite to write the data back out in the same fixed data format When the File Adapter is dropped on the Composite the File Adapter Wizard Appears. Skip Past the first page, Step 1 of 9 by pressing the Next button. In Step 2 enter a service name of your choice as shown below, then press Next   When the Native Format Builder appears, skip the welcome page by pressing next. Also press the Next button to accept the settings on Step 3 of 9 On Step 4, select Read File and press the Next button as shown below.   On Step 5 enter a directory that will contain a file with the input data, then  Press the Next button as shown below. In step 6, enter *.txt or another file format to select input files from the input directory mentioned in step 5. ALSO check the “Files contain Multiple Messages” checkbox and set the “Publish Messages in Batches of” field to 1.  The value can be set higher to increase the number of logical order group records returned on each poll of the file adapter.  In other words, it determines the number of Orders that will be sent to each instance of a Mediator or Composite processing using the File Adapter.   Skip Step 7 by pressing the Next button In Step 8 press the Gear Icon on the right side to load the Native Format Builder.       Native Format Builder  appears Before diving into the format, here is an overview of the process. Approach - Bottom up Assuming an Order is a grouping of item records and a summary record…. - Define a separate  Complex Type for each Record Type found in the group.    (One for itemRecord and one for summaryRecord) - Define a Complex Type to contain the Group of Record types defined above   (LogicalOrderRecord) - Define a top level element to represent an order.  (order)   The order element will be of type LogicalOrderRecord   Defining the Format In Step 1 select   “Create new”  and  “Complex Type” and “Next”   In Step two browse to and select a file containing the test data shown at the start of this article. A link is provided at the end of this article to download a file containing the test data. Press the Next button     In Step 3 Complex types must be define for each type of input record. Select the Root-Element and Click on the Add Complex Type icon This creates a new empty complex type definition shown below. The fastest way to create the definition is to highlight the first line of the Sample File data and drag the line onto the  <new_complex_type> Format Builder introspects the data and provides a grid to define additional fields. Change the “Complex Type Name” to  “itemRecord” Then click on the ruler to indicate the position of fixed columns.  Drag the red triangle icons to the exact columns if necessary. Double click on an existing red triangle to remove an unwanted entry. In the case below fields are define in columns 0-3, 4-28, 29-eol When the field definitions are correct, press the “Generate Fields” button. Field entries named C1, C2 and C3 will be created as shown below. Click on the field names and rename them from C1->itemNum, C2->itemDesc and C3->itemCost  When all the fields are correctly defined press OK to save the complex type.        Next, the process is repeated to define a Complex Type for the SummaryRecord. Select the Root-Element in the schema tree and press the new complex type icon Then highlight and drag the Summary Record from the sample data onto the <new_complex_type>   Change the complex type name to “summaryRecord” Mark the fixed fields for Order Number and Order Date. Press the Generate Fields button and rename C1 and C2 to itemNum and orderDate respectively.   The last complex type to be defined is a type to hold the group of items and the summary record. Select the Root-Element in the schema tree and click the new complex type icon Select the “<new_complex_type>” entry and click the pencil icon   On the Complex Type Details page change the name and type of each input field. Change line 1 to be named item and set the Type  to “itemRecord” Change line 2 to be named summary and set the Type to “summaryRecord” We also need to indicate that itemRecords repeat in the input file. Click the pencil icon at the right side of the item line. On the Edit Details page change the “Max Occurs” entry from 1 to UNBOUNDED. We also need to indicate how to identify an itemRecord.  Since each item record has “.” in column 32 we can use this fact to differentiate an item record from a summary record. Change the “Look Ahead” field to value 32 and enter a period in the “Look For” field Press the OK button to save entry.     Finally, its time to create a top level element to represent an order. Select the “Root-Element” in the schema tree and press the New element icon Click on the <new_element> and press the pencil icon.   Set the Element Name to “order” and change the Data Type to “logicalOrderRecord” Press the OK button to save the element definition.   The final definition should match the screenshot below. Press the Next Button to view the definition source.     Press the Test Button to test the definition   Press the Green Triangle Icon to run the test.   And we are presented with an unwelcome error. The error states that the processor ran out of data while working through the definition. The processor was unable to differentiate between itemRecords and summaryRecords and therefore treated the entire file as a list of itemRecords.  At end of file, the “summary” portion of the logicalOrderRecord remained unprocessed but mandatory.   This root cause of this error is the loss of our “lookAhead” definition used to identify itemRecords. This appears to be a bug in the  Native Format Builder 11.1.1.4.0 Luckily, a simple workaround exists. Press the Cancel button and return to the “Step 4 of 4” Window. Manually add    nxsd:lookAhead="32" nxsd:lookFor="."   attributes after the maxOccurs attribute of the item element. as shown in the highlighted text below.   When the lookAhead and lookFor attributes have been added Press the Test button and on the Test page press the Green Triangle. The test is now successful, the first order in the file is returned by the File Adapter.     Below is a complete listing of the Result XML from the right column of the screen above   Try running it The downloaded input test file and completed schema file can be used for testing without following all the Native Format Builder steps in this example. Use the following link to download a file containing the sample data. Download Sample Input Data This is the best approach rather than cutting and pasting the input data at the top of the article.  Since the data is fixed length it’s very important to watch out for trailing spaces in the data and to ensure an eol character at the end of every line. The download file is correctly formatted. The final schema definition can be downloaded at the following link Download Completed Schema Definition   - Save the inputData.txt file to a known location like the xsd folder in your project. - Save the inputData_6.xsd file to the xsd folder in your project. - At step 1 in the Native Format Builder wizard  (as shown above) check the “Edit existing” radio button,    then browse and select the inputData_6.xsd file - At step 2 of the Format Builder configuration Wizard (as shown above) supply the path and filename for    the inputData.txt file. - You can then proceed to the test page and run a test. - Remember the wizard bug will drop the lookAhead and lookFor attributes,  you will need to manually add   nxsd:lookAhead="32" nxsd:lookFor="."    after the maxOccurs attribute of the item element in the   LogicalOrderRecord Complex Type.  (as shown above)   Good Luck with your Format Project

    Read the article

  • Social Media Talk: Facebook, Really?? How Has It Become This Popular??

    - by david.talamelli
    If you have read some of my previous posts over the past few years either here or on my personal blog David's Journal on Tap you will know I am a Social Media enthusiast. I use various social media sites everday in both my work and personal life. I was surprised to read today on Mashable.com that Facebook now Commands 41% of Social Media Trafic. When I think of the Social Media sites I use most, the sites that jump into my mind first are LinkedIn, Blogging and Twitter. I do use Facebook in both work and in my personal life but on the list of sites I use it probably ranks closer to the bottom of the list rather than the top. I know Facebook is engrained in everything these days - but really I am not a huge Facebook fan - and I am finding that over the past 3-6 months my interest in Facebook is going down rather than up. From a work perspective - SM sites let me connect with candidates and communities and they help me talk about the things that I am doing here at Oracle. From a personal perspective SM sites let me keep in touch with friends and family both here and overseas in a really simple and easy way. Sites like LinkedIn give me a great way to proactively talk to both active and passive candidates. Twitter is fantastic to keep in touch with industry trends and keep up to date on the latest trending topics as well as follow conversations about whatever keyword you want to follow. Blogging lets me share my thoughts and ideas with others and while FB does have some great benefits I don't think the benefits outweigh the negatives of using FB. I use TweetDeck to keep track of my twitter feeds, the latest LinkedIn updates and Facebook updates. Tweetdeck is a great tool as it consolidates these 3 SM sites for me and I can quickly scan to see the latest news on any of them. From what I have seen from Facebook it looks like 70%-80% of people are using FB to grow their farm on farmville, start a mafia war on mafiawars or read their horoscope, check their love percentage, etc...... In between all these "updates" every now and again you do see a real update from someone who actually has something to say but there is so much "white noise" on FB from all the games and apps that is hard to see the real messages from all the 'games' information. I don't like having to scroll through what seems likes pages of farmville updates only to get one real piece of information. For me this is where FB's value really drops off. While I use SM everyday I try to use SM effectively. Sifting through so much noise is not effective and really I am not all that interested in Farmville, MafiaWars or any similar game/app. But what about Groups and Facebook Ads?? Groups are ok, but I am not sure I would call them SM game changers - yes there is a group for everything out there, but a group whether it is on FB or not is only as good as the community that supports and participates in it. Many of the Groups on FB (and elsewhere) are set up and never used or promoted by the moderator. I have heard that FB ads do have an impact, and I have not really looked at them - the question of cost jumps and return on investment comes to my mind though. FB does have some benefits, it is a great way to keep in touch with people and a great way to talk to others. I think it would have been interesting to see a different statistic measuring how effective that 41% of Social Media Traffic via FB really is or is it just a case of more people jumping online to play games. To me FB does not equal SM effectiveness, at the moment it is a tool that I sometimes need to use as opposed to want to use. This article was originally posted on David Talamelli's Blog - David's Journal on Tap

    Read the article

  • Text Expansion Awareness for UX Designers: Points to Consider

    - by ultan o'broin
    Awareness of translated text expansion dynamics is important for enterprise applications UX designers (I am assuming all source text for translation is in English, though apps development can takes place in other natural languages too). This consideration goes beyond the standard 'character multiplication' rule and must take into account the avoidance of other layout tricks that a designer might be tempted to try. Follow these guidelines. For general text expansion, remember the simple rule that the shorter the word is in the English, the longer it will need to be in English. See the examples provided by Richard Ishida of the W3C and you'll get the idea. So, forget the 30 percent or one inch minimum expansion rule of the old Forms days. Unfortunately remembering convoluted text expansion rules, based as a percentage of the US English character count can be tough going. Try these: Up to 10 characters: 100 to 200% 11 to 20 characters: 80 to 100% 21 to 30 characters: 60 to 80% 31 to 50 characters: 40 to 60% 51 to 70 characters: 31 to 40% Over 70 characters: 30% (Source: IBM) So it might be easier to remember a rule that if your English text is less than 20 characters then allow it to double in length (200 percent), and then after that assume an increase by half the length of the text (50%). (Bear in mind that ADF can apply truncation rules on some components in English too). (If your text is stored in a database, developers must make sure the table column widths can accommodate the expansion of your text when translated based on byte size for the translated character and not numbers of characters. Use Unicode. One character does not equal one byte in the multilingual enterprise apps world.) Rely on a graceful transformation of translated text. Let all pages to resize dynamically so the text wraps and flow naturally. ADF pages supports this already. Think websites. Don't hard-code alignments. Use Start and End properties on components and not Left or Right. Don't force alignments of components on the page by using texts of a certain length as spacers. Use proper label positioning and anchoring in ADF components or other technologies. Remember that an increase in text length means an increase in vertical space too when pages are resized. So don't hard-code vertical heights for any text areas. Don't be tempted to manually create text or printed reports this way either. They cannot be translated successfully, and are very difficult to maintain in English. Use XML, HTML, RTF and so on. Check out what Oracle BI Publisher offers. Don't force wrapping by using tricks such as /n or /t characters or HTML BR tags or forced page breaks. Once the text is translated the alignment will be destroyed. The position of the breaking character or tag would need to be moved anyway, or even removed. When creating tables, then use table components. Don't use manually created tables that reply on word length to maintain column and row alignment. For example, don't use codeblock elements in HTML; use the proper table elements instead. Once translated, the alignment of manually formatted tabular data is destroyed. Finally, if there is a space restriction, then don't use made-up acronyms, abbreviations or some form of daft text speak to save space. Besides being incomprehensible in English, they may need full translations of the shortened words, even if they can be figured out. Use approved or industry standard acronyms according to the UX style rules, not as a space-saving device. Restricted Real Estate on Mobile Devices On mobile devices real estate is limited. Using shortened text is fine once it is comprehensible. Users in the mobile space prefer brevity too, as they are on the go, performing three-minute tasks, with no time to read lengthy texts. Using fragments and lightning up on unnecessary articles and getting straight to the point with imperative forms of verbs makes sense both on real estate and user experience grounds.

    Read the article

  • Framework 4 Features: Support for Timed Jobs

    - by Anthony Shorten
    One of the new features of the Oracle Utilities Application Framework V4 is the ability for the batch framework to support Timed Batch. Traditionally batch is associated with set processing in the background in a fixed time frame. For example, billing customers. Over the last few versions their has been functionality required by the products required a more monitoring style batch process. The monitor is a batch process that looks for specific business events based upon record status or other pieces of data. For example, the framework contains a fact monitor (F1-FCTRN) that can be configured to look for specific status's or other conditions. The batch process then uses the instructions on the object to determine what to do. To support monitor style processing, you need to run the process regularly a number of times a day (for example, every ten minutes). Traditional batch could support this but it was not as optimal as expected (if you are a site using the old Workflow subsystem, you understand what I mean). The Batch framework was extended to add additional facilities to support times (and continuous batch which is another new feature for another blog entry). The new facilities include: The batch control now defines the job as Timed or Not Timed. Non-Timed batch are traditional batch jobs. The timer interval (the interval between executions) can be specified The timer can be made active or inactive. Only active timers are executed. Setting the Timer Active to inactive will stop the job at the next time interval. Setting the Timer Active to Active will start the execution of the timed job. You can specify the credentials, language to view the messages and an email address to send the a summary of the execution to. The email address is optional and requires an email server to be specified in the relevant feature configuration. You can specify the thread limits and commit intervals to be sued for the multiple executions. Once a timer job is defined it will be executed automatically by the Business Application Server process if the DEFAULT threadpool is active. This threadpool can be started using the online batch daemon (for non-production) or externally using the threadpoolworker utility. At that time any batch process with the Timer Active set to Active and Batch Control Type of Timed will begin executing. As Timed jobs are executed automatically then they do not appear in any external schedule or are managed by an external scheduler (except via the DEFAULT threadpool itself of course). Now, if the job has no work to do as the timer interval is being reached then that instance of the job is stopped and the next instance started at the timer interval. If there is still work to complete when the interval interval is reached, the instance will continue processing till the work is complete, then the instance will be stopped and the next instance scheduled for the next timer interval. One of the key ways of optimizing this processing is to set the timer interval correctly for the expected workload. This is an interesting new feature of the batch framework and we anticipate it will come in handy for specific business situations with the monitor processes.

    Read the article

  • How To Clear An Alert - Part 2

    - by werner.de.gruyter
    There were some interesting comments and remarks on the original posting, so I decided to do a follow-up and address some of the issues that got raised... Handling Metric Errors First of all, there is a significant difference between an 'error' and an 'alert'. An 'alert' is the violation of a condition (a threshold) specified for a given metric. That means that the Agent is collecting and gathering the data for the metric, but there is a situation that requires the attention of an administrator. An 'error' on the other hand however, is a failure to collect metric data: The Agent is throwing the error because it cannot determine the value for the metric Whereas the 'alert' guarantees continuity of the metric data, an 'error' signals a big unknown. And the unknown aspect of all this is what makes an error a lot more serious than a regular alert: If you don't know what the current state of affairs is, there could be some serious issues brewing that nobody is aware of... The life-cycle of a Metric Error Clearing a metric error is pretty much the same workflow as a metric 'alert': The Agent signals the error after it failed to execute the metric The error is uploaded to the OMS/repository, where it becomes visible in the Console The error will remain active until the Agent is able to execute the metric successfully. Even though the metric is still getting scheduled and executed on a regular basis, the error will remain outstanding as long as the Agent is not capable of executing the metric correctly Knowing this, the way to fix the metric error should be obvious: Take the 'problem' away, and as soon as the metric is executed again (based on the frequency of the metric), the error will go away. The same tricks used to clear alerts can be used here too: Wait for the next scheduled execution. For those metrics that are executed regularly (like every 15 minutes or so), it's just a matter of waiting those minutes to see the updates. The 'Reevaluate Alert' button can be used to force a re-execution of the metric. In case a metric is executed once a day, this will be a better way to make sure that the underlying problem has been solved. And if it has been, the metric error will be removed, and the regular data points will be uploaded to the repository. And just in case you have to 'force' the issue a little: If you disable and re-enable a metric, it will get re-scheduled. And that means a new metric execution, and an update of the (hopefully) fixed problem. Database server-generated alerts and problem checkers There are various ways the Agent can collect metric data: Via a script or a SQL statement, reading a log file, getting a value from an SNMP OID or listening for SNMP traps or via the DBMS_SERVER_ALERTS mechanism of an Oracle database. For those alert which are generated by the database (like tablespace metrics for 10g and above databases), the Agent just 'waits' for the database to report any new findings. If the Agent has lost the current state of the server-side metrics (due to an incomplete recovery after a disaster, or after an improper use of the 'emctl clearstate' command), the Agent might be still aware of an alert that the database no longer has (or vice versa). The same goes for 'problem checker' alerts: Those metrics that only report data if there is a problem (like the 'invalid objects' metric) will also have a problem if the Agent state has been tampered with (again, the incomplete recovery, and after improper use of 'emctl clearstate' are the two main causes for this). The best way to deal with these kinds of mismatches, is to simple disable and re-enable the metric again: The disabling will clear the state of the metric, and the re-enabling will force a re-execution of the metric, so the new and updated results can get uploaded to the repository. Starting 10gR5, the Agent performs additional checks and verifications after each restart of the Agent and/or each state change of the database (shutdown/startup or failover in case of DataGuard) to catch these kinds of mismatches.

    Read the article

  • Java Spotlight Episode 57: Live From #Devoxx - Ben Evans and Martijn Verburg of the London JUG with Yara Senger of SouJava

    - by Roger Brinkley
    Tweet Live from Devoxx 11,  an interview with Ben Evans and Martijn Verburg from the London JUG along with  Yara Senger from the SouJava JUG on the JCP Executive Committee Elections, JSR 248, and Adopt-a-JSR program. Both the London JUG and SouJava JUG are JCP Standard Edition Executive Committee Members. Joining us this week on the Java All Star Developer Panel are Geertjan Wielenga, Principal Product Manger in Oracle Developer Tools; Stephen Chin, Java Champion and Java FX expert; and Antonio Goncalves, Paris JUG leader. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Netbeans 7.1 JDK 7 upgrade tools Netbeans First Patch Program OpenJFX approved as an OpenJDK project Devoxx France April 18-20, 2012 Events Nov 22-25, OTN Developer Days in the Nordics Nov 22-23, Goto Conference, Prague Dec 6-8, Java One Brazil, Sao Paulo Feature interview Ben Evans has lived in "Interesting Times" in technology - he was the lead performance testing engineer for the Google IPO, worked on the initial UK trials of 3G networks with BT, built award-winning websites for some of Hollywood's biggest hits of the 90s, rearchitected and reimagined technology helping some of the most vulnerable people in the UK and has worked on everything from some of the UKs very first ecommerce sites, through to multi-billion dollar currency trading systems. He helps to run the London Java Community, and represents the JUG on the Java SE/EE Executive Committee. His first book "The Well-Grounded Java Developer" (with Martijn Verburg) has just been published by Manning. Martijn Verburg (aka 'the Diabolical Developer') herds Cats in the Java/open source communities and is constantly humbled by the creative power to be found there. Currently he resides in London where he co-leads the London JUG (a JCP EC member), runs a couple of open source projects & drinks too much beer at his local pub. You can find him online moderating at the Javaranch or discussing (ranting?) subjects on the Prgorammers Stack Exchange site. Most recently he's become a regular speaker at conferences on Java, open source and software development and has recently wrapped up his first Manning title - "The Well-Grounded Java Developer" with his co-author Ben Evans. Yara Senger is the partner and director of teacher education and Globalcode, graduated from the University of Sao Paulo, Sao Carlos, has significant experience in Brazil and abroad in developing solutions to critical Java. She is the co-creator of Java programs Academy and Academy of Web Developer, accumulating over 1000 hours in the classroom teaching Java. She currently serves as the President of Sou Java. In this interview Ben, Martijn, and Yara talk about the JCP Executive Committee Elections, JSR 348, and the Adopt-a-JSR program. Mail Bag What's Cool Show Transcripts Transcript for this show is available here when available.

    Read the article

  • Tuxedo 11gR1 Client Server Affinity

    - by todd.little
    One of the major new features in Oracle Tuxedo 11gR1 is the ability to define an affinity between clients and servers. In previous releases of Tuxedo, the only way to ensure that multiple requests from a client went to the same server was to establish a conversation with tpconnect() and then use tpsend() and tprecv(). Although this works it has some drawbacks. First for single-threaded servers, the server is tied up for the entire duration of the conversation and cannot service other clients, an obvious scalability issue. I believe the more significant drawback is that the application programmer has to switch from the simple request/response model provided by tpcall() to the half duplex tpsend() and tprecv() calls used with conversations. Switching between the two typically requires a fair amount of redesign and recoding. The Client Server Affinity feature in Tuxedo 11gR1 allows by way of configuration an application to define affinities that can exist between clients and servers. This is done in the *SERVICES section of the UBBCONFIG file. Using new parameters for services defined in the *SERVICES section, customers can determine when an affinity session is created or deleted, the scope of the affinity, and whether requests can be routed outside the affinity scope. The AFFINITYSCOPE parameter can be MACHINE, GROUP, or SERVER, meaning that while the affinity session is in place, all requests from the client will be routed to the same MACHINE, GROUP, or SERVER. The creation and deletion of affinity is defined by the SESSIONROLE parameter and a service can be defined as either BEGIN, END, or NONE, where BEGIN starts an affinity session, END deletes the affinity session, and NONE does not impact the affinity session. Finally customers can define how strictly they want the affinity scope adhered to using the AFFINITYSTRICT parameter. If set to MANDATORY, all requests made during an affinity session will be routed to a server in the affinity scope. Thus if the affinity scope is SERVER, all subsequent tpcall() requests will be sent to the same server the affinity scope was established with. If the server doesn't offer that service, even though other servers do offer the service, the call will fail with TPNOENT. Setting AFFINITYSTRICT to PRECEDENT tells Tuxedo to try and route the request to a server in the affinity scope, but if that's not possible, then Tuxedo can try to route the request to servers out of scope. All of this begs the question, why? Why have this feature? There many uses for this capability, but the most common is when there is state that is maintained in a server, group of servers, or in a machine and subsequent requests from a client must be routed to where that state is maintained. This might be something as simple as a database cursor maintained by a server on behalf of a client. Alternatively it might be that the server has a connection to an external system and subsequent requests need to go back to the server that has that connection. A more sophisticated case is where a group of servers maintains some sort of cache in shared memory and subsequent requests need to be routed to where the cache is maintained. Although this last case might be able to be handled by data dependent routing, using client server affinity allows the cache to be partitioned dynamically instead of statically.

    Read the article

  • Running ODI 11gR1 Standalone Agent as a Windows Service

    - by fx.nicolas
    ODI 11gR1 introduces the capability to use OPMN to start and protect agent processes as services. Setting up the OPMN agent is covered in the following post and extensively in the ODI Installation Guide. Unfortunately, OPMN is not installed along with ODI, and ODI 10g users who are really at ease with the old Java Wrapper are a little bit puzzled by OPMN, and ask: "How can I simply set up the agent as a service?". Well... although the Tanuki Service Wrapper is no longer available for free, and the agentservice.bat script lost, you can switch to another service wrapper for the same result. For example, Yet Another Java Service Wrapper (YAJSW) is a good candidate. To configure a standalone agent with YAJSW: download YAJSW Uncompress the zip to a folder (called %YAJSW% in this example) Configure, start and test your standalone agent. Make sure that this agent is loaded with all the required libraries and drivers, as the service will not load dynamically the drivers added subsequently in the /drivers directory. Retrieve the PID of the agent process: Open Task Manager. Select View Select Columns Select the PID (Process Identifier) column, then click OK In the list of processes, find the java.exe process corresponding to your agent, and note its PID. Open a command line prompt in %YAJSW%/bat and run: genConfig.bat <your_pid> This command generates a wrapper configuration file for the agent. This file is called %YAJSW%/conf/wrapper.conf. Stop your agent. Edit the wrapper.conf file and modify the configuration of your service. For example, modify the display name and description of the service as shown in the example below. Important: Make sure to escape the commas in the ODI encoded passwords with a backslash! In the example below, the ODI_SUPERVISOR_ENCODED_PASS contained a comma character which had to be prefixed with a backslash. # Title to use when running as a console wrapper.console.title=\"AGENT\" #******************************************************************** # Wrapper Windows Service and Posix Daemon Properties #******************************************************************** # Name of the service wrapper.ntservice.name=AGENT_113 # Display name of the service wrapper.ntservice.displayname=ODI Agent # Description of the service wrapper.ntservice.description=Oracle Data Integrator Agent 11gR3 (11.1.1.3.0) ... # Escape the comma in the password with a backslash. wrapper.app.parameter.7 = -ODI_SUPERVISOR_ENCODED_PASS=fJya.vR5kvNcu9TtV\,jVZEt Execute your wrapped agent as console by calling in the command line prompt: runConsole.bat Check that your agent is running, and test it again.This command starts the agent with the configuration but does not install it yet as a service. To Install the agent as service call installService.bat From that point, you can view, start and stop the agent via the windows services. Et voilà ! Two final notes: - To modify the agent configuration, you must uninstall/reinstall the service. For this purpose, run the uninstallService.bat to uninstall it and play again the process above. - To be able to uninstall the agent service, you should keep a backup of the wrapper.conf file. This is particularly important when starting several services with the wrapper.

    Read the article

  • How to prepare for an interview presentation!

    - by Tim Koekkoek
    During an interview process you might be asked to prepare a presentation as one of the steps in the recruitment process. Below, we want to give you some tips to help you prepare for what might be considered a daunting aspect of a recruitment process. Main purpose of the presentation Always keep in mind the main purpose of what the presentation is meant to convey. Generally speaking, an interview presentation is for the company to check if you have the ability to represent and sell the organization (and yourself), to the internal and external stakeholders in the position you are applying for. A presentation is often also part of the recruitment process to check whether you can structure and explain your experience and thoughts in a convincing manner. If you are unsure about the purpose of the presentation, feel free to ask your recruiter for more information. Preparation As with every task you do, preparation is key, so is the case with an interview presentation. It is important to know who your audience is. You have to adapt your presentation to your audience, ensuring that you are presenting the facts which they would want to hear. Furthermore, make sure you practice your presentation beforehand; this will make you more confident in your presenting skills. Also, estimate the length of your presentation as presentations or pitches during the recruitment process are often capped to a certain time limit. Structure Every presentation should have a beginning, middle and an end. Make sure you give an overview of your presentation and tell the audience what they can expect. Your presentation should have a logical order and a clear message. Always build up to your key message with strong arguments and evidence. When speaking about the topic, make sure you convey your points with conviction. Also be sure you believe the message you bring forward, if you don’t believe it yourself, then the audience definitely won’t! Delivery When you think back on successful presentations you have seen, the presenter was most likely always standing up. So if asked to do a presentation, follow this example and make sure you stand up as well. Standing up when you are doing your presentation shows confidence and control. Another important aspect in the delivery of the presentation is to relax and speak slowly and with enough volume for the audience to hear you. Speaking slowly allows the audience the time to absorb the information you are providing to them. Visual Using PowerPoint, or an equivalent, makes it very easy to have a visually attractive presentation. Make sure however that you take into account that the visual aids you use are there to support you, not for you to read word for word what is on the slides! Questions When starting your presentation, it is a good idea to tell your audience that you will deal with any questions they might have at the end of the presentation. This way it doesn’t interrupt your train of thought and the flow of your presentation. Answering questions at the end may give you additional opportunities to further expand on your facts in the topic. Some people might play the “devil’s advocate” role and confront you with opposing opinions, if this is the case, take your time to reiterate your points and remain professional in your response. A good way to deal with this is to start interacting with other members of the audience and ask for their opinions, so it will become a group discussion. This will also shows strong leadership skills, as you are open to discuss and ask for other opinions. If you are interested in more tips and tricks for your interview process, have a look at Competency Based Interview Tips and How to prepare for a Telephone Interview. For more information about Oracle and our vacancies, please visit our Facebook community and our careers website.

    Read the article

  • MvcExtensions - PerRequestTask

    - by kazimanzurrashid
    In the previous post, we have seen the BootstrapperTask which executes when the application starts and ends, similarly there are times when we need to execute some custom logic when a request starts and ends. Usually, for this kind of scenario we create HttpModule and hook the begin and end request events. There is nothing wrong with this approach, except HttpModules are not at all IoC containers friendly, also defining the HttpModule execution order is bit cumbersome, you either have to modify the machine.config or clear the HttpModules and add it again in web.config. Instead, you can use the PerRequestTask which is very much container friendly as well as supports execution orders. Lets few examples where it can be used. Remove www Subdomain Lets say we want to remove the www subdomain, so that if anybody types http://www.mydomain.com it will automatically redirects to http://mydomain.com. public class RemoveWwwSubdomain : PerRequestTask { public RemoveWww() { Order = DefaultOrder - 1; } protected override TaskContinuation ExecuteCore(PerRequestExecutionContext executionContext) { const string Prefix = "http://www."; Check.Argument.IsNotNull(executionContext, "executionContext"); HttpContextBase httpContext = executionContext.HttpContext; string url = httpContext.Request.Url.ToString(); bool startsWith3W = url.StartsWith(Prefix, StringComparison.OrdinalIgnoreCase); bool shouldContinue = true; if (startsWith3W) { string newUrl = "http://" + url.Substring(Prefix.Length); HttpResponseBase response = httpContext.Response; response.StatusCode = (int)HttpStatusCode.MovedPermanently; response.Status = "301 Moved Permanently"; response.RedirectLocation = newUrl; response.SuppressContent = true; shouldContinue = false; } return shouldContinue ? TaskContinuation.Continue : TaskContinuation.Break; } } As you can see, first, we are setting the order so that we do not have to execute the remaining tasks of the chain when we are redirecting, next in the ExecuteCore, we checking the whether www is present, if present we are sending a permanently moved http status code and breaking the task execution chain otherwise we are continuing with the chain. Blocking IP Address Lets take another scenario, your application is hosted in a shared hosting environment where you do not have the permission to change the IIS setting and you want to block certain IP addresses from visiting your application. Lets say, you maintain a list of IP address in database/xml files which you want to block, you have a IBannedIPAddressRepository service which is used to match banned IP Address. public class BlockRestrictedIPAddress : PerRequestTask { protected override TaskContinuation ExecuteCore(PerRequestExecutionContext executionContext) { bool shouldContinue = true; HttpContextBase httpContext = executionContext.HttpContext; if (!httpContext.Request.IsLocal) { string ipAddress = httpContext.Request.UserHostAddress; HttpResponseBase httpResponse = httpContext.Response; if (executionContext.ServiceLocator.GetInstance<IBannedIPAddressRepository>().IsMatching(ipAddress)) { httpResponse.StatusCode = (int)HttpStatusCode.Forbidden; httpResponse.StatusDescription = "IPAddress blocked."; shouldContinue = false; } } return shouldContinue ? TaskContinuation.Continue : TaskContinuation.Break; } } Managing Database Session Now, let see how it can be used to manage NHibernate session, assuming that ISessionFactory of NHibernate is already registered in our container. public class ManageNHibernateSession : PerRequestTask { private ISession session; protected override TaskContinuation ExecuteCore(PerRequestExecutionContext executionContext) { ISessionFactory factory = executionContext.ServiceLocator.GetInstance<ISessionFactory>(); session = factory.OpenSession(); return TaskContinuation.Continue; } protected override void DisposeCore() { session.Close(); session.Dispose(); } } As you can see PerRequestTask can be used to execute small and precise tasks in the begin/end request, certainly if you want to execute other than begin/end request there is no other alternate of HttpModule. That’s it for today, in the next post, we will discuss about the Action Filters, so stay tuned.

    Read the article

  • Failure Sucks, But Does It Have To?

    - by steve.diamond
    Hey Folks--It's "elephant in the room" time. Imagine a representative from a CRM VENDOR discussing CRM FAILURES. Well. I recently saw this blog post from Michael Krigsman on "six ways CRM projects go wrong." Now, I know this may come off defensive, but my comments apply to ALL CRM vendors, not just Oracle. As I perused the list, I couldn't find any failures related to technology. They all seemed related to people or process. Now, this isn't about finger pointing, or impugning customers. I love customers! And when they fail, WE fail. Although I sit in the cheap seats, i.e., I haven't funded any multi-million dollar CRM initiatives lately, I kept wondering how to convert the perception of failure as something that ends and is never to be mentioned again (see Michael's reason #4), to something that one learns from and builds upon. So to continue my tradition of speaking in platitudes, let me propose the following three tenets: 1) Try and get ahead of your failures while they're very very small. 2) Immediately assess what you can learn from those failures. 3) With more than 15 years of CRM deployments, seek out those vendors that have a track record both in learning from "misses" and in supporting MANY THOUSANDS of CRM successes at companies of all types and sizes. Now let me digress briefly with an unpleasant (for me, anyway) analogy. I really don't like flying. Call it 'fear of dying' or 'fear of no control.' Whatever! I've spoken with quite a few commercial pilots over the years, and they reassure me that there are multiple failures on most every flight. We as passengers just don't know about them. Most of them are too miniscule to make a difference, and most of them are "caught" before they become LARGER failures. It's typically the mid-sized to colossal failures we hear about, and a significant percentage of those are due to human error. What's the point? I'd propose that organizations consider the topic of FAILURE in five grades. On one end, FAILURE Grade 1 is a minor/miniscule failure. On the other end, FAILURE Grade 5 is a colossal failure A Grade 1 CRM FAILURE could be that a particular interim milestone was missed. Why? What can we learn from that? How can we prevent that from happening as we proceed through the project? Individual organizations will need to define their own Grade 2 and Grade 3 failures. The opportunity is to keep those Grade 3 failures from escalating any further. Because honestly, a GRADE 5 failure may not be recoverable. It could result in a project being pulled, countless amounts of hours and dollars lost, and jobs lost. We don't want to go there. In closing, I want to thank Michael for opening my eyes up to the world of "color," versus thinking of failure as both "black and white" and a dead end road that organizations can't learn from and avoid discussing like the plague.

    Read the article

  • OBIEE 11.1.1 - How to Enable Caching in Internet Information Services (IIS) 7.0+

    - by Ahmed A
    Follow these steps to configure static file caching and content expiration if you are using IIS 7.0 Web Server with Oracle Business Intelligence. Tip: Install IIS URL Rewrite that enables Web administrators to create powerful outbound rules. Following are the steps to set up static file caching for IIS 7.0+ Web Server: 1. In “web.config” file for OBIEE static files virtual directory (ORACLE_HOME/bifoundation/web/app) add the following highlight in bold the outbound rule for caching:<?xml version="1.0" encoding="UTF-8"?><configuration>    <system.webServer>        <urlCompression doDynamicCompression="true" />        <rewrite>            <outboundRules>                <rule name="header1" preCondition="FilesMatch" patternSyntax="Wildcard">                    <match serverVariable="RESPONSE_CACHE_CONTROL" pattern="*" />                    <action type="Rewrite" value="max-age=604800" />                </rule>                <preConditions>    <preCondition name="FilesMatch">                        <add input="{RESPONSE_CONTENT_TYPE}" pattern="^text/css|^text/x-javascript|^text/javascript|^image/gif|^image/jpeg|^image/png" />                    </preCondition>                </preConditions>            </outboundRules>        </rewrite>    </system.webServer></configuration>2. Restart IIS. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

    Read the article

  • Creating and using VM Groups in VirtualBox

    - by Fat Bloke
    With VirtualBox 4.2 we introduced the Groups feature which allows you to organize and manage your guest virtual machines collectively, rather than individually. Groups are quite a powerful concept and there are a few nice features you may not have discovered yet, so here's a bit more information about groups, and how they can be used.... Creating a group Groups are just ad hoc collections of virtual machines and there are several ways of creating a group: In the VirtualBox Manager GUI: Drag one VM onto another to create a group of those 2 VMs. You can then drag and drop more VMs into that group; Select multiple VMs (using Ctrl or Shift and click) then  select the menu: Machine...Group; or   press Cmd+U (Mac), or Ctrl+U(Windows); or right-click the multiple selection and choose Group, like this: From the command line: Group membership is an attribute of the vm so you can modify the vm to belong in a group. For example, to put the vm "Ubuntu" into the group "TestGroup" run this command: VBoxManage modifyvm "Ubuntu" --groups "/TestGroup" Deleting a Group Groups can be deleted by removing a group attribute from all the VMs that constitute that group. To do this via the command-line the syntax is: VBoxManage modifyvm "Ubuntu" --groups "" In the VirtualBox Manager, this is more easily done by right-clicking on a group header and selecting "Ungroup", like this: Multiple Groups Now that we understand that Groups are just attributes of VMs, it can be seen that VMs can exist in multiple groups, for example, doing this: VBoxManage modifyvm "Ubuntu" --groups "/TestGroup","/ProjectX","/ProjectY" Results in: Or via the VirtualBox Manager, you can drag VMs while pressing the Alt key (Mac) or Ctrl (other platforms). Nested Groups Just like you can drag VMs around in the VirtualBox Manager, you can also drag whole groups around. And dropping a group within a group creates a nested group. Via the command-line, nested groups are specified using a path-like syntax, like this: VBoxManage modifyvm "Ubuntu" --groups "/TestGroup/Linux" ...which creates a sub-group and puts the VM in it. Navigating Groups In the VirtualBox Manager, Groups can be collapsed and expanded by clicking on the carat to the left in the Group Header. But you can also Enter and Leave groups too, either by using the right-arrow/left-arrow keys, or by clicking on the carat on the right hand side of the Group Header, like this: . ..leading to a view of just the Group contents. You can Leave or return to the parent in the same way. Don't worry if you are imprecise with your clicking, you can use a double click on the entire right half of the Group Header to Enter a group, and the left half to Leave a group. Double-clicking on the left half when you're at the top will roll-up or collapse the group.   Group Operations The real power of Groups is not simply in arranging them prettily in the Manager. Rather it is about performing collective operations on them, once you have grouped them appropriately. For example, let's say that you are working on a project (Project X) where you have a solution stack of: Database VM, Middleware/App VM, and  a couple of client VMs which you use to test your app. With VM Groups you can start the whole stack with one operation. Select the Group Header, and choose Start: The full list of operations that may be performed on Groups are: Start Starts from any state (boot or resume) Start VMs in headless mode (hold Shift while starting) Pause Reset Close Save state Send Shutdown signal Poweroff Discard saved state Show in filesystem Sort Conclusion Hopefully we've shown that the introduction of VM Groups not only makes Oracle VM VirtualBox pretty, but pretty powerful too.  - FB 

    Read the article

  • jtreg update, March 2012

    - by jjg
    There is a new update for jtreg 4.1, b04, available. The primary changes have been to support faster and more reliable test runs, especially for tests in the jdk/ repository. [ For users inside Oracle, there is preliminary direct support for gathering code coverage data using jcov while running tests, and for generating a coverage report when all the tests have been run. ] -- jtreg can be downloaded from the OpenJDK jtreg page: http://openjdk.java.net/jtreg/. Scratch directories On platforms like Windows, if a test leaves a file open when the test is over, that can cause a problem for downstream tests, because the scratch directory cannot be emptied beforehand. This is addressed in agentvm mode by discarding any agents using that scratch directory and starting new agents using a new empty scratch directory. Successive directives use suffices _1, _2, etc. If you see such directories appearing in the work directory, that is an indication that files were left open in the preceding directory in the series. Locking support Some tests use shared system resources such as fixed port numbers. This causes a problem when running tests concurrently. So, you can now mark a directory such that all the tests within all such directories will be run sequentially, even if you use -concurrency:N on the command line to run the rest of the tests in parallel. This is seen as a short term solution: it is recommended that tests not use shared system resources whenever possible. If you are running multiple instances of jtreg on the same machine at the same time, you can use a new option -lock:file to specify a file to be used for file locking; otherwise, the locking will just be within the JVM used to run jtreg. "autovm mode" By default, if no options to the contrary are given on the command line, tests will be run in othervm mode. Now, a test suite can be marked so that the default execution mode is "agentvm" mode. In conjunction with this, you can now mark a directory such that all the tests within that directory will be run in "othervm" mode. Conceptually, this is equivalent to putting /othervm on every appropriate action on every test in that directory and any subdirectories. This is seen as a short term solution: it is recommended tests be adapted to use agentvm mode, or use "@run main/othervm" explicitly. Info in test result files The user name and jtreg version info are now stored in the properties near the beginning of the .jtr file. Build The makefiles used to build and test jtreg have been reorganized and simplified. jtreg is now using JT Harness version 4.4. Other jtreg provides access to GNOME_DESKTOP_SESSION_ID when set. jtreg ensures that shell tests are given an absolute path for the JDK under test. jtreg now honors the "first sentence rule" for the description given by @summary. jtreg saves the default locale before executing a test in samevm or agentvm mode, and restores it afterwards. Bug fixes jtreg tried to execute a test even if the compilation failed in agentvm mode because of a JVM crash. jtreg did not correctly handle the -compilejdk option. Acknowledgements Thanks to Alan, Amy, Andrey, Brad, Christine, Dima, Max, Mike, Sherman, Steve and others for their help, suggestions, bug reports and for testing this latest version.

    Read the article

  • How do I deal with a third party application that has embedded hints that result in a sub-optimal execution plan in my environment?

    - by Maria Colgan
    I have gotten many variations on this question recently as folks begin to upgrade to Oracle Database 11g and there have been several posts on this blog and on others describing how to use SQL Plan Management (SPM) so that a non-hinted SQL statement can use a plan generated with hints. But what if the hint is supplied in the third party application and is causing performance regressions on your system? You can actually use a very similar technique to the ones shown before but this time capture the un-hinted plan and have the hinted SQL statement use that plan instead. Below is an example that demonstrates the necessary steps. 1. We will begin by running the hinted statement 2. After examining the execution plan we can see it is suboptimal because of a bad join order. 3. In order to use SPM to correct the problem we must create a SQL plan baseline for the statement. In order to create a baseline we will need the SQL_ID for the hinted statement. Easy place to get it is in V$SQL. 4. A SQL plan baseline can be created using a SQL_ID and DBMS_SPM.LOAD_PLANS_FROM_CURSOR_CACHE. This will capture the existing plan for this SQL_ID from the shared pool and store in the SQL plan baseline. 5. We can check the SQL plan baseline got created successfully by querying DBA_SQL_PLAN_BASELINES. 6. When you manually create a SQL plan baseline the first plan added is automatically accepted and enabled. We know that the hinted plan is poorly performing plan so we will disable it using DBMS_SPM.ALTER_SQL_PLAN_BASELINE. Disabling the plan tells the optimizer that this plan not a good plan, however since there is no alternative plan at this point the optimizer will still continue to use this plan until we provide a better one. 7. Now let's run the statement without the hint. 8. Looking at the execution plan we can see that the join order is different. The plan without the hint also has a lower cost (3X lower), which indicates it should perform better. 9. In order to map the un-hinted plan to the hinted SQL statement we need to add the plan to the SQL plan baseline for the hinted statement. We can do this using DBMS_SPM.LOAD_PLANS_FROM_CURSOR_CACHE but we will need the SQL_ID and  PLAN_HASH_VALUE for the non-hinted statement, which we can find in V$SQL. 10. Now we can add the non-hinted plan to the SQL plan baseline of the hinted SQL statement using DBMS_SPM.LOAD_PLANS_FROM_CURSOR_CACHE. This time we need to pass a few more arguments. We will use the SQL_ID and PLAN_HASH_VALUE of the non-hinted statement but the SQL_HANDLE of the hinted statement. 11. The SQL plan baseline for our statement now has two plans. But only the newly added plan (SQL_PLAN_gbpcg3f67pc788a6d8911) is enabled and accepted. This tells the Optimizer that this is the plan it should use for this statement. We can confirm that the correct plan (non-hinted) will be selected for the statement from now on by re-executing the hinted statement and checking its execution plan.

    Read the article

  • Weblogic 10.3.4 (PS3) nodemanager wont start?

    - by angelo.santagata
    Hi all, well Im back from Australia and one of the things which happened was Oracle announced the PS3 release of oracles SOA & Webcenter products have been released. Now I normally use pre-installed images but I always like to install the products at least once that way I get to see its installation caveats.. Here’s one. Installation on Windows 7 64bit, 64bit JVM, generic weblogic Server installer. All worked fine, EXCEPT I cant start the node manager, I get the following error <08-Feb-2011 17:16:48> <INFO> <Loading domains file: D:\products\wls1034\WLSERV~1.3\common\NODEMA~1\nodemanager.domains> <08-Feb-2011 17:16:48> <SEVERE> <Fatal error in node manager server> weblogic.nodemanager.common.ConfigException: Native version is enabled but nodemanager native library could not be loaded     at weblogic.nodemanager.server.NMServerConfig.initProcessControl(NMServerConfig.java:249)     at weblogic.nodemanager.server.NMServerConfig.<init>(NMServerConfig.java:190)     at weblogic.nodemanager.server.NMServer.init(NMServer.java:182)     at weblogic.nodemanager.server.NMServer.<init>(NMServer.java:148)     at weblogic.nodemanager.server.NMServer.main(NMServer.java:390)     at weblogic.NodeManager.main(NodeManager.java:31) Caused by: java.lang.UnsatisfiedLinkError: D:\products\wls1034\wlserver_10.3\server\native\win\32\nodemanager.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform     at java.lang.ClassLoader$NativeLibrary.load(Native Method)     at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1803)     at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1728)     at java.lang.Runtime.loadLibrary0(Runtime.java:823)     at java.lang.System.loadLibrary(System.java:1028)     at weblogic.nodemanager.util.WindowsProcessControl.<init>(WindowsProcessControl.java:17)     at weblogic.nodemanager.util.ProcessControlFactory.getProcessControl(ProcessControlFactory.java:24)     at weblogic.nodemanager.server.NMServerConfig.initProcessControl(NMServerConfig.java:247)     ... 5 more Ok it appears that the node manager has gotten confused and thinks this is a 32bit install of Weblogic Server whereas it is the 64bit install.. Might have been something I did, or didnt do, on installation (e.g. –d64 on the jvm command line), however the workaround is pretty easy. 1. Create a file called nodemanager.properties in %WL_HOME%\common\nodemanager on my machine it was D:\products\wls1034\wlserver_10.3\common\nodemanager 2. Add the following line to it NativeVersionEnabled=false 3. And start it up!, this will force it not to use .DLL files and use emulation/non native methods instead..  

    Read the article

  • My Doors - Why Standards Matter to Business

    - by Brian Dayton
    "Standards save money." "Standards accelerate projects." "Standards make better solutions."   What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc.   When "standards" come up in presentations and discussions do you: -          Nod your head politely -          Tune out and check your smart phone -          Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?"   Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen."   -          24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors -          20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry -          19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself -          5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't   We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day.   The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: -          How standards can benefit your business -          Your IT organization's philosophy around standards -          Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through   The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there.   Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

    Read the article

< Previous Page | 489 490 491 492 493 494 495 496 497 498 499 500  | Next Page >