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• SSIS - Connect to Oracle on a 64-bit machine (Updated for SSIS 2008 R2)

  - by jorg

  We recently had a few customers where a connection to Oracle on a 64 bit machine was necessary. A quick search on the internet showed that this could be a big problem. I found all kind of blog and forum posts of developers complaining about this. A lot of developers will recognize the following error message: Test connection failed because of an error in initializing provider. Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation. Provider is unable to function until these components are installed. After a lot of searching, trying and debugging I think I found the right way to do it! Problems Because BIDS is a 32 bit application, as well on 32 as on 64 bit machines, it cannot see the 64 bit driver for Oracle. Because of this, connecting to Oracle from BIDS on a 64 bit machine will never work when you install the 64 bit Oracle client. Another problem is the "Microsoft Provider for Oracle", this driver only exists in a 32 bit version and Microsoft has no plans to create a 64 bit one in the near future. The last problem I know of is in the Oracle client itself, it seems that a connection will never work with the instant client, so always use the full client. There are also a lot of problems with the 10G client, one of it is the fact that this driver can't handle the "(x86)" in the path of SQL Server. So using the 10G client is no option! Solution Download the Oracle 11G full client. Install the 32 AND the 64 bit version of the 11G full client (Installation Type: Administrator) and reboot the server afterwards. The 32 bit version is needed for development from BIDS with is 32 bit, the 64 bit version is needed for production with the SQLAgent, which is 64 bit. Configure the Oracle clients (both 32 and 64 bits) by editing  the files tnsnames.ora and sqlnet.ora. Try to do this with an Oracle DBA or, even better, let him/her do this. Use the "Oracle provider for OLE DB" from SSIS, don't use the "Microsoft Provider for Oracle" because a 64 bit version of it does not exist. Schedule your packages with the SQLAgent. Background information Visual Studio (BI Dev Studio)is a 32bit application. SQL Server Management Studio is a 32bit application. dtexecui.exe is a 32bit application. dtexec.exe has both 32bit and 64bit versions. There are x64 and x86 versions of the Oracle provider available. SQLAgent is a 64bit process. My advice to BI consultants is to get an Oracle DBA or professional for the installation and configuration of the 2 full clients (32 and 64 bit). Tell the DBA to download the biggest client available, this way you are sure that they pick the right one ;-) Testing if the clients have been installed and configured in the right way can be done with Windows ODBC Data Source Administrator: Start... Programs... Administrative tools... Data Sources (ODBC) ADITIONAL STEPS FOR SSIS 2008 R2 It seems that, unfortunately, some additional steps are necessary for SQL Server 2008 R2 installations: 1. Open REGEDIT (Start… Run… REGEDIT) on the server and search for the following entry (for the 32 bits driver): HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC\MTxOCI Make sure the following values are entered: 2. Next, search for (for the 64 bits driver): HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\MSDTC\MTxOCI Make sure the same values as above are entered. 3. Reboot your server.

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• Deploying an SSL Application to Windows Azure &ndash; The Dark Secret

  - by ToStringTheory

  When working on an application that had been in production for some time, but was about to have a shopping cart added to it, the necessity for SSL certificates came up.  When ordering the certificates through the vendor, the certificate signing request (CSR) was generated through the providers (http://register.com) web interface, and within a day, we had our certificate. At first, I thought that the certification process would be the hard part…  Little did I know that my fun was just beginning… The Problem I’ll be honest, I had never really secured a site before with SSL.  This was a learning experience for me in the first place, but little did I know that I would be learning more than the simple procedure.  I understood a bit about SSL already, the mechanisms in how it works – the secure handshake, CA’s, chains, etc…  What I didn’t realize was the importance of the CSR in the whole process.  Apparently, when the CSR is created, a public key is created at the same time, as well as a private key that is stored locally on the PC that generated the request.  When the certificate comes back and you import it back into IIS (assuming you used IIS to generate the CSR), all of the information is combined together and the SSL certificate is added into your store. Since at the time the certificate had been ordered for our site, the selection to use the online interface to generate the CSR was chosen, the certificate came back to us in 5 separate files: A root certificate – (*.crt file) An intermediate certifcate – (*.crt file) Another intermediate certificate – (*.crt file) The SSL certificate for our site – (*.crt file) The private key for our certificate – (*.key file) Well, in case you don’t know much about Windows Azure and SSL certificates, the first thing you should learn is that certificates can only be uploaded to Azure if they are in a PFX package – securable by a password.  Also, in the case of our SSL certificate, you need to include the Private Key with the file.  As you can see, we didn’t have a PFX file to upload. If you don’t get the simple PFX from your hosting provider, but rather the multiple files, you will soon find out that the process has turned from something that should be simple – to one that borders on a circle of hell… Probably between the fifth and seventh somewhere… The Solution The solution is to take the files that make up the certificates chain and key, and combine them into a file that can be imported into your local computers store, as well as uploaded to Windows Azure.  I can not take the credit for this information, as I simply researched a while before finding out how to do this. Download the OpenSSL for Windows toolkit (Win32 OpenSSL v1.0.1c) Install the OpenSSL for Windows toolkit Download and move all of your certificate files to an easily accessible location (you'll be pointing to them in the command prompt, so I put them in a subdirectory of the OpenSSL installation) Open a command prompt Navigate to the folder where you installed OpenSSL Run the following command: openssl pkcs12 -export –out {outcert.pfx} –inkey {keyfile.key}      –in {sslcert.crt} –certfile {ca1.crt} –certfile (ca2.crt) From this command, you will get a file, outcert.pfx, with the sum total of your ssl certificate (sslcert.crt), private key {keyfile.key}, and as many CA/chain files as you need {ca1.crt, ca2.crt}. Taking this file, you can then import it into your own IIS in one operation, instead of importing each certificate individually.  You can also upload the PFX to Azure, and once you add the SSL certificate links to the cloud project in Visual Studio, your good to go! Conclusion When I first looked around for a solution to this problem, there were not many places online that had the information that I was looking for.  While what I ended up having to do may seem obvious, it isn’t for everyone, and I hope that this can at least help one developer out there solve the problem without hours of work!

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• Best depth sorting method for a Top Down 2D game using a 3D physics engine

  - by Alic44

  I've spent many days googling this and still have issues with my game engine I'd like to ask about, which I haven't seen addressed before. I think the problem is that my game is an unusual combination of a completely 2D graphical approach using XNA's SpriteBatch, and a completely 3D engine (the amazing BEPU physics engine) with rotation mostly disabled. In essence, my question is similar to this one (the part about "faux 3D"), but the difference is that in my game, the player as well as every other creature is represented by 3D objects, and they can all jump, pick up other objects, and throw them around. What this means is that sorting by one value, such as a Z position (how far north/south a character is on the screen) won't work, because as soon as a smaller creature jumps on top of a larger creature, or a box, and walks backwards, the moment its z value is less than that other creature, it will appear to be behind the object it is actually standing on. I actually originally solved this problem by splitting every object in the game into physics boxes which MUST have a Y height equal to their Z depth. I then based the depth sorting value on the object's y position (how high it is off the ground) PLUS its z position (how far north or south it is on the screen). The problem with this approach is that it requires all moving objects in the game to be split graphically into chunks which match up with a physical box which has its y dimension equal to its z dimension. Which is stupid. So, I got inspired last night to rewrite with a fresh approach. My new method is a little more complex, but I think a little more sane: every object which needs to be sorted by depth in the game exposes the interface IDepthDrawable and is added to a list owned by the DepthDrawer object. IDepthDrawable contains: public interface IDepthDrawable { Rectangle Bounds { get; } //possibly change this to a class if struct copying of the xna Rectangle type becomes an issue DepthDrawShape DepthShape { get; } void Draw(SpriteBatch spriteBatch); } The Bounds Rectangle of each IDepthDrawable object represents the 2D Axis-Aligned Bounding Box it will take up when drawn to the screen. Anything that doesn't intersect the screen will be culled at this stage and the remaining on-screen IDepthDrawables will be Bounds tested for intersections with each other. This is where I get a little less sure of what I'm doing. Each group of collisions will be added to a list or other collection, and each list will sort itself based on its DepthShape property, which will have access to the object-to-be-drawn's physics information. For starting out, lets assume everything in the game is an axis aligned 3D Box shape. Boxes are pretty easy to sort. Something like: if (depthShape1.Back > depthShape2.Front) //if depthShape1 is in front of depthShape2. //depthShape1 goes on top. else if (depthShape1.Bottom > depthShape2.Top) //if depthShape1 is above depthShape2. //depthShape1 goes on top. //if neither of these are true, depthShape2 must be in front or above. So, by sorting draw order by several different factors from the physics engine, I believe I can get a really correct draw order. My question is, is this a good way of going about this, or is there some tried and true, tested way which is completely different and has somehow completely eluded me on the internets? And, if this does seem like a good way to remake my draw order sorting, what's the right sorting algorithm for reordering the Bounds Rectangle collision lists, and how do you deal with a Bounds Rectangle colliding with two different object which don't collide with eachother. I know these are solved problems, but I've only been programming for a year so any specific input here will be greatly appreciated. Thanks for reading this far, ye who made it -- sorry it was so long!

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• Eclipse no longer useful

  - by dgood1

  When I got my Eclipse from the Ubuntu Software Center, it was good and worked fine. I could work on Java projects fine. This week I was required to add ADT and tried the ADT-bundle, assuming it had everthing I needed, seeing that the SDK had more steps. So now, I can create Android apps using the ADT-bundle. I tried to work on my java projects again and I now discovered: I can't run my java projects: "The selection cannot be launched. And there are no recent launches." error. I also believe Eclipse doesn't know it's a java program because it all in black and white. Not the usual green/blue/red/black things when making comments, variables and Strings. I can't make new projects of ANYTHING unless I use the adt-bundle. New project only offers CVS (whatever that is) My perspectives seem limited. I remembered more choices and now I'm limited to [Java], Resource, CVS Repository, debug, Team Sync. I was told to be able to use perspectives to swap between Android and Java developing. Even after the ADT installation using "Install new Software",nothing. I can't uninstall/purge/remove Eclipse via the terminal. I tried removing it then reinstalling it via the Ubuntu Software Cetner. No results other than it's temporary removal. (Possibly unrelated) A large number of repositories are not found when updating Eclipse. (See Step 8 in Summary of what I did...) Although, on checking the versions and installation history, I confirmed Android and Java are installed. It probably just doesn't know it's there. Eclipse Indigo: Version: 3.7.2 Build id: I20110613-1736 Summary of what I did before and during the problem: Downloaded adt-bundle. Attempted instructions from teacher. (Install new Software) (Failed but other than an annoying "can't find repository" during each update, no damage to report) (Fixed) Ran "eclipse" executable from the adt-bundle. Updated Eclipse. (After restart, I noticed the problem) NOTE: other than window arrangement, I had no customizations. Played around with the Windowspreferences and Projectpropertied. Restored to default settings after no results. Tried "apt-get purge eclipse". Couldn't find Eclipse so, nothing happened. Used Software center. No results. Tried swapping workspaces. I tried different folder, deeper folder, renaming. All return the same problem. Deleted adt-bundle (browsed folders then delete). Got Adt-sdk only. Installed. Can't find any changes other than some disk space usage. Of course, I can't make Android apps until I unzip the bundle again. WindowsPreferencesInstall/UpdateAvailable Software Sites, Checked as many repositories as possible, then updated. Still nothing. I'm about to get a second try on uninstalling it, because I think my last action will just be taking up space. But I'll wait for tomorrow, in case the answer will help. Any thoughts?

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• Session and Pop Up Window

  - by imran_ku07

   Introduction :        Session is the secure state management. It allows the user to store their information in one page and access in another page. Also it is so much powerful that store any type of object. Every user's session is identified by their cookie, which client presents to server. But unfortunately when you open a new pop up window, this cookie is not post to server with request, due to which server is unable to identify the session data for current user.         In this Article i will show you how to handle this situation,  Description :         During working in a application, i was getting an Exception saying that Session is null, when a pop window opens. After seeing the problem more closely i found that ASP.NET_SessionId cookie for parent page is not post in cookie header of child (popup) window.         Therefore for making session present in both parent and child (popup) window, you have to present same cookie. For cookie sharing i passed parent SessionID in query string,   window.open('http://abc.com/s.aspx?SASID=" & Session.SessionID &','V');           and in Application_PostMapRequestHandler application Event, check if the current request has no ASP.NET_SessionId cookie and SASID query string is not null then add this cookie to Request before Session is acquired, so that Session data remain same for both parent and popup window.    Private Sub Application_PostMapRequestHandler(ByVal sender As Object, ByVal e As EventArgs)           If (Request.Cookies("ASP.NET_SessionId") Is Nothing) AndAlso (Request.QueryString("SASID") IsNot Nothing) Then               Request.Cookies.Add(New HttpCookie("ASP.NET_SessionId", Request.QueryString("SASID")))           End If       End Sub           Now access Session in your parent and child window without any problem. How this works :          ASP.NET (both Web Form or MVC) uses a cookie (ASP.NET_SessionId) to identify the user who is requesting. Cookies are may be persistent (saved permanently in user cookies ) or non-persistent (saved temporary in browser memory). ASP.NET_SessionId cookie saved as non-persistent. This means that if the user closes the browser, the cookie is immediately removed. This is a sensible step that ensures security. That's why ASP.NET unable to identify that the request is coming from the same user. Therefore every browser instance get it's own ASP.NET_SessionId. To resolve this you need to present the same parent ASP.NET_SessionId cookie to the server when open a popup window.           You can confirm this situation by using some tools like Firebug, Fiddler,  Summary :          Hopefully you will enjoy after reading this article, by seeing that how to workaround the problem of sharing Session between different browser instances by sharing their Session identifier Cookie.

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• How does interpolation actually work to smooth out an object's movement?

  - by user22241

  I've asked a few similar questions over the past 8 months or so with no real joy, so I am going make the question more general. I have an Android game which is OpenGL ES 2.0. within it I have the following Game Loop: My loop works on a fixed time step principle (dt = 1 / ticksPerSecond) loops=0; while(System.currentTimeMillis() > nextGameTick && loops < maxFrameskip){ updateLogic(dt); nextGameTick+=skipTicks; timeCorrection += (1000d/ticksPerSecond) % 1; nextGameTick+=timeCorrection; timeCorrection %=1; loops++; } render(); My intergration works like this: sprite.posX+=sprite.xVel*dt; sprite.posXDrawAt=sprite.posX*width; Now, everything works pretty much as I would like. I can specify that I would like an object to move across a certain distance (screen width say) in 2.5 seconds and it will do just that. Also because of the frame skipping that I allow in my game loop, I can do this on pretty much any device and it will always take 2.5 seconds. Problem However, the problem is that when a render frame skips, the graphic stutter. It's extremely annoying. If I remove the ability to skip frames, then everything is smooth as you like, but will run at different speeds on different devices. So it's not an option. I'm still not sure why the frame skips, but I would like to point out that this is Nothing to do with poor performance, I've taken the code right back to 1 tiny sprite and no logic (apart from the logic required to move the sprite) and I still get skipped frames. And this is on a Google Nexus 10 tablet (and as mentioned above, I need frame skipping to keep the speed consistent across devices anyway). So, the only other option I have is to use interpolation (or extrapolation), I've read every article there is out there but none have really helped me to understand how it works and all of my attempted implementations have failed. Using one method I was able to get things moving smoothly but it was unworkable because it messed up my collision. I can foresee the same issue with any similar method because the interpolation is passed to (and acted upon within) the rendering method - at render time. So if Collision corrects position (character now standing right next to wall), then the renderer can alter it's position and draw it in the wall. So I'm really confused. People have said that you should never alter an object's position from within the rendering method, but all of the examples online show this. So I'm asking for a push in the right direction, please do not link to the popular game loop articles (deWitters, Fix your timestep, etc) as I've read these multiple times. I'm not asking anyone to write my code for me. Just explain please in simple terms how Interpolation actually works with some examples. I will then go and try to integrate any ideas into my code and will ask more specific questions if need-be further down the line. (I'm sure this is a problem many people struggle with).

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• How Can I Start an Incognito/Private Browsing Window from a Shortcut?

  - by Jason Fitzpatrick

  Sometimes you just want to pop the browser open for a quick web search without reloading all your saved tabs; read on as we show a fellow reader how to make a quick private-browsing shortcut. Dear How-To Geek, I came up with a solution to my problem, but I need your help implementing it. I typically have a ton of tabs open in my web browser and, when I need to free up system resources when gaming or using a resource intense application, I shut down the web browser. The problem arises when I find myself needing to do quick web search while the browser is shut down. I don’t want to open it up, load all the tabs, and waste the resources in doing so all for a quick Google search. The perfect solution, it would seem, is to open up one of Chrome’s Incognito windows: it loads separate, it won’t open up all the old tabs, and it’s perfect for a quick Google search. Is there a way to launch Chrome with a single Incognito window open without having to open the browser in the normal mode (and load the bazillion tabs I have sitting there)? Sincerely, Tab Crazy That’s a rather clever work around to your problem. Since you’ve already done the hard work of figuring out the solution you need, we’re more than happy to help you across the finish line. The magic you seek is available via what are known as “command line options” which allow you to add additional parameters and switches onto a command.   By appending the command the Chrome shortcut uses, we can easily tell it to launch in Incognito mode. (And, for other readers following along at home, we can do the same thing with other browsers like Firefox). First, let’s look at Chrome’s default shortcut: If you right click on it and select the properties menu, you’ll see where the shortcut points: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" If you run that shortcut, you’ll open up normal browsing mode in Chrome and your saved tabs will all load. What we need to do is use the command line switches available for Chrome and tell it that we want it to launch an Incognito window instead. Doing so is as simple as appending the end of the “Target” box’s command line entry with -incognito, like so: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -incognito We’d also recommend changing the icon to it’s easy to tell the default Chrome shortcut apart from your new Incognito shortcut. When you’re done, make sure to hit OK/Apply at the button to save the changes. You can recreate the same private-browsing-shortcut effect with other major web browsers too. Repeat shortcut editing steps we highlighted above, but change out the -incognito with -private (for Firefox and Internet Explorer) and -newprivatetab (for Opera). With just a simple command line switch applied, you can now launch a lightweight single browser window for those quick web searches without having to stop your game and load up all your saved tabs. Have a pressing tech question? Email us at [email protected] and we’ll do our best to answer it.

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• 2D Tile Based Collision Detection

  - by MrPlosion1243

  There are a lot of topics about this and it seems each one addresses a different problem, this topic does the same. I was looking into tile collision detection and found this where David Gouveia explains a great way to get around the person's problem by separating the two axis. So I implemented the solution and it all worked perfectly from all the testes I through at it. Then I implemented more advanced platforming physics and the collision detection broke down. Unfortunately I have not been able to get it to work again which is where you guys come in :)! I will present the code first: public void Update(GameTime gameTime) { if(Input.GetKeyDown(Keys.A)) { velocity.X -= moveAcceleration; } else if(Input.GetKeyDown(Keys.D)) { velocity.X += moveAcceleration; } if(Input.GetKeyDown(Keys.Space)) { if((onGround && isPressable) || (!onGround && airTime <= maxAirTime && isPressable)) { onGround = false; airTime += (float)gameTime.ElapsedGameTime.TotalSeconds; velocity.Y = initialJumpVelocity * (1.0f - (float)Math.Pow(airTime / maxAirTime, Math.PI)); } } else if(Input.GetKeyReleased(Keys.Space)) { isPressable = false; } if(onGround) { velocity.X *= groundDrag; velocity.Y = 0.0f; } else { velocity.X *= airDrag; velocity.Y += gravityAcceleration; } velocity.Y = MathHelper.Clamp(velocity.Y, -maxFallSpeed, maxFallSpeed); velocity.X = MathHelper.Clamp(velocity.X, -maxMoveSpeed, maxMoveSpeed); position += velocity * (float)gameTime.ElapsedGameTime.TotalSeconds; position = new Vector2((float)Math.Round(position.X), (float)Math.Round(position.Y)); if(Math.Round(velocity.X) != 0.0f) { HandleCollisions2(Direction.Horizontal); } if(Math.Round(velocity.Y) != 0.0f) { HandleCollisions2(Direction.Vertical); } } private void HandleCollisions2(Direction direction) { int topTile = (int)Math.Floor((float)Bounds.Top / Tile.PixelTileSize); int bottomTile = (int)Math.Ceiling((float)Bounds.Bottom / Tile.PixelTileSize) - 1; int leftTile = (int)Math.Floor((float)Bounds.Left / Tile.PixelTileSize); int rightTile = (int)Math.Ceiling((float)Bounds.Right / Tile.PixelTileSize) - 1; for(int x = leftTile; x <= rightTile; x++) { for(int y = topTile; y <= bottomTile; y++) { Rectangle tileBounds = new Rectangle(x * Tile.PixelTileSize, y * Tile.PixelTileSize, Tile.PixelTileSize, Tile.PixelTileSize); Vector2 depth; if(Tile.IsSolid(x, y) && Intersects(tileBounds, direction, out depth)) { if(direction == Direction.Horizontal) { position.X += depth.X; } else { onGround = true; isPressable = true; airTime = 0.0f; position.Y += depth.Y; } } } } } From the code you can see when velocity.X is not equal to zero the HandleCollisions() Method is called along the horizontal axis and likewise for the vertical axis. When velocity.X is not equal to zero and velocity.Y is equal to zero it works fine. When velocity.Y is not equal to zero and velocity.X is equal to zero everything also works fine. However when both axis are not equal to zero that's when it doesn't work and I don't know why. I basically teleport to the left side of a tile when both axis are not equal to zero and there is a air block next to me. Hopefully someone can see the problem with this because I sure don't as far as I'm aware nothing has even changed from what I'm doing to what the linked post's solution is doing. Thanks.

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• How to Mentor a Junior Developer

  - by Josh Johnson

  This title is a little broad but I may need to give a little background before I can ask my question properly. I know that similar questions have been asked here already. But in my case I'm not asking if I should be mentoring someone or if the person is a good fit for being a software developer. That is not my place to judge. I have not been asked outright, but it is apparent that myself and other fellow senior developers are to mentor the new developers that start here. I have no problem with this whatsoever and, in many cases, it lends me a fresh perspective on things and I end up learning in the process. Also, I remember how beneficial it was in the beginning of my career when someone would take some time to teach me something. When I say "new developer" they could be anywhere from fresh out of college to having a year or two of experience. Recently and in the past we've had people start here who seem to have an attitude toward development/programming which is different from mine and hard for me to reconcile; they seem to extract just enough information to get the task done but not really learn from it. I find myself going over and over the same issues with them. I understand that part of this could be a personality thing, but I feel it's my job to do my best and sort of push them out of the nest while they're under my wing, so to speak. How can I impart just enough information so that they will learn but not give so much as to solve the problem for them? Or perhaps: What's the proper response to questions that are designed to take the path of least resistance and, in essence, force them to learn instead of take the easy way out? These questions are probably more general teaching questions and don't have that much to do specifically with software development. Note: I do not get a say in what tasks they are working on. Management doles the task out and it could be anything from a very simple bug fix to starting an entire application by themselves. While this is not ideal by any means and obviously presents its own gauntlet of challenges, I feel it's a topic best left for another question. So the best I can do is help them with the problem at hand and try to help them break it down into simpler problems and also check their commit logs and point out mistakes that they made. My main objectives are to: Help them out and give them the tools they need to start becoming more self-reliant. Steer them in the right direction and break bad development habits early on. Lessen the amount of time I spend with them (the personality type described above seems to need much more one-on-one time and does not do well over IM or email. While that's generally fine, I can't always stop what I'm working on, break my stride, and help them debug an error on a moments notice; I have my own projects that need to get done).

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• New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

  - by Jason Crease

  One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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• Why are you doing this? [closed]

  - by NIcholas Lawson

  I am working on a story that I am going to be querying to several magazines in my hometown about this work that is being done by the AXR group. This is a group of people who have networked online and are working on developing a higher level syntax structure than CSS and HTML currently offer. I am covering this is as a story because I see potential in this as a human interest story in cosmopolitan society. I have been asked by the group to pose this question to you and would appreciate any and all comments you would have on the following ... To AXR: So when does the internet become finished? At what point does a computer scientist say to himself ... my job here is finished ... the internet is complete? When is the internet ready to be more about the display of content than the uploading of new websites or computer tech? You are embarking on upon a sixty year project every day you work with this internet, what drives you? Why are you spending your hard earned hours working on the code to this computer? I spend thirty hours a week online because I love the writing and I know what would make the internet better ... ease of use ... i know it is difficult to program but I see some very elegant solutions online ... in this early inception phase of your programming development for this HSS prototype ... I would like to know why I do not see you programmers asking questions such as ... What would make the end user's life the easiest when using this code? I know you can solve the problem but an evolution forward would be simple, not simple to a computer scientist but simple to use for a career janitor ... if you could solve the problem of alleviating the stress at using a the computer you could get better content out of the computer ... right now the main problem is that the best content is in the hands of the people least likely to use the computer and the more simple you make the computer to use ... the better the content collection will be in the long run ... That is not what I want to talk about though ... why are you writing code when you could be writing stories? I know the computer is worthless without content so I build content, I know the book is worthless without the combinations of words in them, i know the television is worthless without the television news anchor or the actor, what I want to know from you folks in a very journalistic sense is why are you even bothering to bother to write code for a machine that has only made our lives i would dare say less interesting. why are you feeding the beast your time when you could be writing stories or being an actor or musician or auto mechanic ... why code? why this machine? what do you love about it? what do you hate about it? what do you wonder about it? I want to know so that starting out I know how to further shape my questions with axr ... i want the full story ... i want the real answers ... and i want to know why you are doing this, it would make for great writing if you could elucidate on this point.

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• what differs a computer scientist/software engineer to regular people who learn programming language and APIs?

  - by Amumu

  In University, we learn and reinvent the wheel a lot to truly learn the programming concepts. For example, we may learn assembly language to understand, what happens inside the box, and how the system operates, when we execute our code. This helps understanding higher level concepts deeper. For example, memory management like in C is just an abstraction of manually managed memory contents and addresses. The problem is, when we're going to work, usually productivity is required more. I could program my own containers, or string class, or date/time (using POSIX with C system call) to do the job, but then, it would take much longer time to use existing STL or Boost library, which abstract all of those thing and very easy to use. This leads to an issue, that a regular person doesn't need to get through all the low level/under the hood stuffs, who learns only one programming language and using language-related APIs. These people may eventually compete with the mainstream graduates from computer science or software engineer and call themselves programmers. At first, I don't think it's valid to call them programmers. I used to think, a real programmer needs to understand the computer deeply (but not at the electronic level). But then I changed my mind. After all, they get the job done and satisfy all the test criteria (logic, performance, security...), and in business environment, who cares if you're an expert and understand how computer works or not. You may get behind the "amateurs" if you spend to much time learning about how things work inside. It is totally valid for those people to call themselves programmers. This makes me confuse. So, after all, programming should be considered an universal skill? Does programming language and concepts matter or the problems we solve matter? For example, many C/C++ vs Java and other high level language, one of the main reason is because C/C++ features performance, as well as accessing low level facility. One of the main reason (in my opinion), is coding in C/C++ seems complex, so people feel good about it (not trolling anyone, just my observation, and my experience as well. Try to google "C hacker syndrome"). While Java on the other hand, made for simplifying programming tasks to help developers concentrate on solving their problems. Based on Java rationale, if the programing language keeps evolve, one day everyone can map their logic directly with natural language. Everyone can program. On that day, maybe real programmers are mathematicians, who could perform most complex logic (including business logic and academic logic) without worrying about installing/configuring compiler, IDEs? What's our job as a computer scientist/software engineer? To solve computer specific problems or to solve problems in general? For example, take a look at this exame: http://cm.baylor.edu/ICPCWiki/attach/Problem%20Resources/2010WorldFinalProblemSet.pdf . The example requires only basic knowledge about the programming language, but focus more on problem solving with the language. In sum, what differs a computer scientist/software engineer to regular people who learn programming language and APIs? A mathematician can be considered a programmer, if he is good enough to use programming language to implement his formula. Can we programmer do this? Probably not for most of us, since we specialize about computer, not math. An electronic engineer, who learns how to use C to program for his devices, can be considered a programmer. If the programming languages keep being simplified, may one day the software engineers, who implements business logic and create softwares, be obsolete? (Not for computer scientist though, since many of the CS topics are scientific, and science won't change, but technology will).

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• Numerically stable(ish) method of getting Y-intercept of mouse position?

  - by Fraser

  I'm trying to unproject the mouse position to get the position on the X-Z plane of a ray cast from the mouse. The camera is fully controllable by the user. Right now, the algorithm I'm using is... Unproject the mouse into the camera to get the ray: Vector3 p1 = Vector3.Unproject(new Vector3(x, y, 0), 0, 0, width, height, nearPlane, farPlane, viewProj; Vector3 p2 = Vector3.Unproject(new Vector3(x, y, 1), 0, 0, width, height, nearPlane, farPlane, viewProj); Vector3 dir = p2 - p1; dir.Normalize(); Ray ray = Ray(p1, dir); Then get the Y-intercept by using algebra: float t = -ray.Position.Y / ray.Direction.Y; Vector3 p = ray.Position + t * ray.Direction; The problem is that the projected position is "jumpy". As I make small adjustments to the mouse position, the projected point moves in strange ways. For example, if I move the mouse one pixel up, it will sometimes move the projected position down, but when I move it a second pixel, the project position will jump back to the mouse's location. The projected location is always close to where it should be, but it does not smoothly follow a moving mouse. The problem intensifies as I zoom the camera out. I believe the problem is caused by numeric instability. I can make minor improvements to this by doing some computations at double precision, and possibly abusing the fact that floating point calculations are done at 80-bit precision on x86, however before I start micro-optimizing this and getting deep into how the CLR handles floating point, I was wondering if there's an algorithmic change I can do to improve this? EDIT: A little snooping around in .NET Reflector on SlimDX.dll: public static Vector3 Unproject(Vector3 vector, float x, float y, float width, float height, float minZ, float maxZ, Matrix worldViewProjection) { Vector3 coordinate = new Vector3(); Matrix result = new Matrix(); Matrix.Invert(ref worldViewProjection, out result); coordinate.X = (float) ((((vector.X - x) / ((double) width)) * 2.0) - 1.0); coordinate.Y = (float) -((((vector.Y - y) / ((double) height)) * 2.0) - 1.0); coordinate.Z = (vector.Z - minZ) / (maxZ - minZ); TransformCoordinate(ref coordinate, ref result, out coordinate); return coordinate; } // ... public static void TransformCoordinate(ref Vector3 coordinate, ref Matrix transformation, out Vector3 result) { Vector3 vector; Vector4 vector2 = new Vector4 { X = (((coordinate.Y * transformation.M21) + (coordinate.X * transformation.M11)) + (coordinate.Z * transformation.M31)) + transformation.M41, Y = (((coordinate.Y * transformation.M22) + (coordinate.X * transformation.M12)) + (coordinate.Z * transformation.M32)) + transformation.M42, Z = (((coordinate.Y * transformation.M23) + (coordinate.X * transformation.M13)) + (coordinate.Z * transformation.M33)) + transformation.M43 }; float num = (float) (1.0 / ((((transformation.M24 * coordinate.Y) + (transformation.M14 * coordinate.X)) + (coordinate.Z * transformation.M34)) + transformation.M44)); vector2.W = num; vector.X = vector2.X * num; vector.Y = vector2.Y * num; vector.Z = vector2.Z * num; result = vector; } ...which seems to be a pretty standard method of unprojecting a point from a projection matrix, however this serves to introduce another point of possible instability. Still, I'd like to stick with the SlimDX Unproject routine rather than writing my own unless it's really necessary.

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• Move on and look elsewhere, or confront the boss?

  - by Meister

  Background: I have my Associates in Applied Science (Comp/Info Tech) with a strong focus in programming, and I'm taking University classes to get my Bachelors. I was recently hired at a local company to be a Software Engineer I on a team of about 8, and I've been told they're looking to hire more. This is my first job, and I was offered what I feel to be an extremely generous starting salary ($30/hr essentially + benefits and yearly bonus). What got me hired was my passion for programming and a strong set of personal projects. Problem: I had no prior experience when I interviewed, so I didn't know exactly what to ask them about the company when I was hired. I've spotted a number of warning signs and annoyances since then, such as: Four developers when I started, with everyone talking about "Ben" or "Ryan" leaving. One engineer hired thirty days before me, one hired two weeks after me. Most of the department has been hiring a large number of people since I started. Extremely limited internet access. I understand the idea from an IT point of view, but not only is Facebook blocked, but so it Youtube, Twitter, and Pandora. I've also figured out that they block all access to non-DNS websites (http://xxx.xxx.xxx.xxx/) and strangely enough Miranda-IM. Low cubicles. Which is fine because I like my immediate coworkers, but they put the developers with the customer service, customer training, and QA department in a huge open room. Noise, noise, noise, and people stop to chitchat all day long. Headphones only go so far. Several emails have been sent out by my boss since I started telling us programmers to not talk about non-work-related-things like Video Games at our cubicles, despite us only spending maybe five minutes every few hours doing so. Further digging tells me that this is because someone keeps complaining that the programmers are "slacking off". People are looking over my shoulder all day. I was in the Freenode webchat to get help with a programming issue, and within minutes I had an email from my boss (to all the developers) telling us that we should NOT be connected to any outside chat servers at work. Version control system from 2005 that we must access with IE and keep the Java 1.4 JRE installed to be able to use. I accidentally updated to Java 6 one day and spent the next two days fighting with my PC to undo this "problem". No source control, no comments on anything, no standards, no code review, no unit testing, no common sense. I literally found a problem in how they handle string resource translations that stems from the simple fact that they don't trim excess white spaces, leading to developers doing: getResource("Date: ") instead of: getResource("Date") + ": ", and I was told to just add the excess white spaces back to the database instead of dealing with the issue directly. Some of these things I'd like to try to understand, but I like having IRC open to talk in a few different rooms during the day and keep in touch with friends/family over IM. They don't break my concentration (not NEARLY as much as the lady from QA stopping by to talk about her son), but because people are looking over my shoulder all day as they walk by they complain when they see something that's not "programmer-looking work". I've been told by my boss and QA that I do good, fast work. I should be judged on my work output and quality, not what I have up on my screen for the five seconds you're walking by So, my question is, even though I'm just barely at my 90 days: How do you decide to move on from a job and looking elsewhere, or when you should start working with your boss to resolve these issues? Is it even possible to get the boss to work with me in many of these things? This is the only place I heard back from even though I sent out several resume's a day for several months, and this place does pay well for putting up with their many flaws, but I'm just starting to get so miserable working here already. Should I just put up with it?

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• Oh no! My padding's invalid!

  - by Simon Cooper

  Recently, I've been doing some work involving cryptography, and encountered the standard .NET CryptographicException: 'Padding is invalid and cannot be removed.' Searching on StackOverflow produces 57 questions concerning this exception; it's a very common problem encountered. So I decided to have a closer look. To test this, I created a simple project that decrypts and encrypts a byte array: // create some random data byte[] data = new byte[100]; new Random().NextBytes(data); // use the Rijndael symmetric algorithm RijndaelManaged rij = new RijndaelManaged(); byte[] encrypted; // encrypt the data using a CryptoStream using (var encryptor = rij.CreateEncryptor()) using (MemoryStream encryptedStream = new MemoryStream()) using (CryptoStream crypto = new CryptoStream( encryptedStream, encryptor, CryptoStreamMode.Write)) { crypto.Write(data, 0, data.Length); encrypted = encryptedStream.ToArray(); } byte[] decrypted; // and decrypt it again using (var decryptor = rij.CreateDecryptor()) using (CryptoStream crypto = new CryptoStream( new MemoryStream(encrypted), decryptor, CryptoStreamMode.Read)) { byte[] decrypted = new byte[data.Length]; crypto.Read(decrypted, 0, decrypted.Length); } Sure enough, I got exactly the same CryptographicException when trying to decrypt the data even in this simple example. Well, I'm obviously missing something, if I can't even get this single method right! What does the exception message actually mean? What am I missing? Well, after playing around a bit, I discovered the problem was fixed by changing the encryption step to this: // encrypt the data using a CryptoStream using (var encryptor = rij.CreateEncryptor()) using (MemoryStream encryptedStream = new MemoryStream()) { using (CryptoStream crypto = new CryptoStream( encryptedStream, encryptor, CryptoStreamMode.Write)) { crypto.Write(data, 0, data.Length); } encrypted = encryptedStream.ToArray(); } Aaaah, so that's what the problem was. The CryptoStream wasn't flushing all it's data to the MemoryStream before it was being read, and closing the stream causes it to flush everything to the backing stream. But why does this cause an error in padding? Cryptographic padding All symmetric encryption algorithms (of which Rijndael is one) operates on fixed block sizes. For Rijndael, the default block size is 16 bytes. This means the input needs to be a multiple of 16 bytes long. If it isn't, then the input is padded to 16 bytes using one of the padding modes. This is only done to the final block of data to be encrypted. CryptoStream has a special method to flush this final block of data - FlushFinalBlock. Calling Stream.Flush() does not flush the final block, as you might expect. Only by closing the stream or explicitly calling FlushFinalBlock is the final block, with any padding, encrypted and written to the backing stream. Without this call, the encrypted data is 16 bytes shorter than it should be. If this final block wasn't written, then the decryption gets to the final 16 bytes of the encrypted data and tries to decrypt it as the final block with padding. The end bytes don't match the padding scheme it's been told to use, therefore it throws an exception stating what is wrong - what the decryptor expects to be padding actually isn't, and so can't be removed from the stream. So, as well as closing the stream before reading the result, an alternative fix to my encryption code is the following: // encrypt the data using a CryptoStream using (var encryptor = rij.CreateEncryptor()) using (MemoryStream encryptedStream = new MemoryStream()) using (CryptoStream crypto = new CryptoStream( encryptedStream, encryptor, CryptoStreamMode.Write)) { crypto.Write(data, 0, data.Length); // explicitly flush the final block of data crypto.FlushFinalBlock(); encrypted = encryptedStream.ToArray(); } Conclusion So, if your padding is invalid, make sure that you close or call FlushFinalBlock on any CryptoStream performing encryption before you access the encrypted data. Flush isn't enough. Only then will the final block be present in the encrypted data, allowing it to be decrypted successfully.

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• Issues glVertexAttribPointer last 2 parameters?

  - by NoobScratcher

  Introduction Hello I will start out by explaining my setup, showing samples as I go along explaining the situation. I'm using these tools: OpenGL 3.3 GLSL 330 C++ Problem The problem is when I render the wavefront obj 3d model it gives a very weird visual glitch the model was supposed to be a square but instead its a triangluated mess with parts of the vertexes pointing in a stretched direction in massive amounts towards the bottom left side of the frustum.... Explanation: I'm using std::vectors to store my wavefront .obj model data using sscanf to get the floating point values into the structure members x,y,z and store them into the Points structure variable p; int index = IndexAssigner(1, 1); ifstream file (list[index].c_str() ); points.push_back(Point()); Point p; int face[4]; while (!file.eof() ) { char modelbuffer[10000]; file.getline(modelbuffer, 10000); switch(modelbuffer[0]) { case 'v' : sscanf(modelbuffer, "v %f %f %f", &p.x, &p.y, &p.z); points.push_back(p); break; case 'f': sscanf(modelbuffer, "f %d %d %d %d", face, face+1, face+2, face+3 ); faces.push_back(face[0]); faces.push_back(face[1]); faces.push_back(face[2]); faces.push_back(face[3]); } //Turn on FileReader aka "RENDER CODE" FileReader = true; } then I render the Points vector using the .data() member of std::vectors to the frustum. Other declarations: int numfloats = 4; float* point=reinterpret_cast<float*>(&points[0]); int num_bytes=numfloats*sizeof(float); Vector declarations: struct Point {float x, y , z; }; std::vector<int>faces; std::vector<Point>points; Render code: glGenBuffers(1, &vertexbuffer); glGenTextures(1, &ModelTexture); glBindBuffer(GL_ARRAY_BUFFER, vertexbuffer); glBindTexture(GL_TEXTURE_3D, ModelTexture); glTexImage2D(GL_TEXTURE_2D, 0,GL_RGBA, ModelSurface->w, ModelSurface->h, 0, GL_BGR, GL_UNSIGNED_BYTE, ModelSurface->pixels); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glBufferData(GL_ARRAY_BUFFER, sizeof(points), points.data(), GL_STATIC_DRAW); glVertexAttribPointer(3, 3, GL_FLOAT, GL_FALSE,num_bytes ,points.data()); glEnableVertexAttribArray(3); //Translation Process GLfloat TranslationMatrix[] = { 1.0, 0.0, 0.0, 0.0, 0.0, 1.0, 0.0, 0.0, 0.0, 0.0, 1.0, 1.0, 0.0, 0.0, 0.0, 1.0 }; //Send Translation Matrix up to the vertex shader glUniformMatrix4fv(translation, 1, TRUE, TranslationMatrix); glDrawElements( GL_QUADS, faces.size(), GL_UNSIGNED_INT, faces.data()); I tried looking at what was causing this and went through every function every parameter ,etc looked at the man pages. Then found out that it could be my glVertexAttribPointer. Here are the man pages for glVertexAttribPointer http://www.opengl.org/sdk/docs/man/xhtml/glVertexAttribPointer.xml The last 2 parameters is my problem How do I write those 2 last parameters do I try putting the data from Points into it?. glVertexAttribPointer(3, 3, GL_FLOAT, GL_FALSE,num_bytes ,points.data()); How does it work with vectors? Is it fast?* if you can not be bothered too look at the man pages here is the scripts coming from the man pages directly. Stride Specifies the byte offset between consecutive generic vertex attributes. If stride is 0, the generic vertex attributes are understood to be tightly packed in the array. The initial value is 0. Pointer Specifies a pointer to the first component of the first generic vertex attribute in the array. The initial value is 0. If you want my full source - http://ideone.com/fPfkg Thanks Again if you do read this.

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• Projective texture and deferred lighting

  - by Vodácek

  In my previous question, I asked whether it is possible to do projective texturing with deferred lighting. Now (more than half a year later) I have a problem with my implementation of the same thing. I am trying to apply this technique in light pass. (my projector doesn't affect albedo). I have this projector View a Projection matrix: Matrix projection = Matrix.CreateOrthographicOffCenter(-halfWidth * Scale, halfWidth * Scale, -halfHeight * Scale, halfHeight * Scale, 1, 100000); Matrix view = Matrix.CreateLookAt(Position, Target, Vector3.Up); Where halfWidth and halfHeight is are half of the texture's width and height, Position is the Projector's position and target is the projector's target. This seems to be ok. I am drawing full screen quad with this shader: float4x4 InvViewProjection; texture2D DepthTexture; texture2D NormalTexture; texture2D ProjectorTexture; float4x4 ProjectorViewProjection; sampler2D depthSampler = sampler_state { texture = <DepthTexture>; minfilter = point; magfilter = point; mipfilter = point; }; sampler2D normalSampler = sampler_state { texture = <NormalTexture>; minfilter = point; magfilter = point; mipfilter = point; }; sampler2D projectorSampler = sampler_state { texture = <ProjectorTexture>; AddressU = Clamp; AddressV = Clamp; }; float viewportWidth; float viewportHeight; // Calculate the 2D screen position of a 3D position float2 postProjToScreen(float4 position) { float2 screenPos = position.xy / position.w; return 0.5f * (float2(screenPos.x, -screenPos.y) + 1); } // Calculate the size of one half of a pixel, to convert // between texels and pixels float2 halfPixel() { return 0.5f / float2(viewportWidth, viewportHeight); } struct VertexShaderInput { float4 Position : POSITION0; }; struct VertexShaderOutput { float4 Position :POSITION0; float4 PositionCopy : TEXCOORD1; }; VertexShaderOutput VertexShaderFunction(VertexShaderInput input) { VertexShaderOutput output; output.Position = input.Position; output.PositionCopy=output.Position; return output; } float4 PixelShaderFunction(VertexShaderOutput input) : COLOR0 { float2 texCoord =postProjToScreen(input.PositionCopy) + halfPixel(); // Extract the depth for this pixel from the depth map float4 depth = tex2D(depthSampler, texCoord); //return float4(depth.r,0,0,1); // Recreate the position with the UV coordinates and depth value float4 position; position.x = texCoord.x * 2 - 1; position.y = (1 - texCoord.y) * 2 - 1; position.z = depth.r; position.w = 1.0f; // Transform position from screen space to world space position = mul(position, InvViewProjection); position.xyz /= position.w; //compute projection float3 projection=tex2D(projectorSampler,postProjToScreen(mul(position,ProjectorViewProjection)) + halfPixel()); return float4(projection,1); } In first part of pixel shader is recovered position from G-buffer (this code I am using in other shaders without any problem) and then is tranformed to projector viewprojection space. Problem is that projection doesn't appear. Here is an image of my situation: The green lines are the rendered projector frustum. Where is my mistake hidden? I am using XNA 4. Thanks for advice and sorry for my English. EDIT: Shader above is working but projection was too small. When I changed the Scale property to a large value (e.g. 100), the projection appears. But when the camera moves toward the projection, the projection expands, as can bee seen on this YouTube video.

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• How much is a subscriber worth?

  - by Tom Lewin

  This year at Red Gate, we’ve started providing a way to back up SQL Azure databases and Azure storage. We decided to sell this as a service, instead of a product, which means customers only pay for what they use. Unfortunately for us, it makes figuring out revenue much trickier. With a product like SQL Compare, a customer pays for it, and it’s theirs for good. Sure, we offer support and upgrades, but, fundamentally, the sale is a simple, upfront transaction: we’ve made this product, you need this product, we swap product for money and everyone is happy. With software as a service, it isn’t that easy. The money and product don’t change hands up front. Instead, we provide a service in exchange for a recurring fee. We know someone buying SQL Compare will pay us $X, but we don’t know how long service customers will stay with us, or how much they will spend. How do we find this out? We use lifetime value analysis. What is lifetime value? Lifetime value, or LTV, is how much a customer is worth to the business. For Entrepreneurs has a brilliant write up that we followed to conduct our analysis. Basically, it all boils down to this equation: LTV = ARPU x ALC To make it a bit less of an alphabet-soup and a bit more understandable, we can write it out in full: The lifetime value of a customer equals the average revenue per customer per month, times the average time a customer spends with the service Simple, right? A customer is worth the average spend times the average stay. If customers pay on average $50/month, and stay on average for ten months, then a new customer will, on average, bring in $500 over the time they are a customer! Average spend is easy to work out; it’s revenue divided by customers. The problem comes when we realise that we don’t know exactly how long a customer will stay with us. How can we figure out the average lifetime of a customer, if we only have six months’ worth of data? The answer lies in the fact that: Average Lifetime of a Customer = 1 / Churn Rate The churn rate is the percentage of customers that cancel in a month. If half of your customers cancel each month, then your average customer lifetime is two months. The problem we faced was that we didn’t have enough data to make an estimate of one month’s cancellations reliable (because barely anybody cancels)! To deal with this data problem, we can take data from the last three months instead. This means we have more data to play with. We can still use the equation above, we just need to multiply the final result by three (as we worked out how many three month periods customers stay for, and we want our answer to be in months). Now these estimates are likely to be fairly unreliable; when there’s not a lot of data it pays to be cautious with inference. That said, the numbers we have look fairly consistent, and it’s super easy to revise our estimates when new data comes in. At the very least, these numbers give us a vague idea of whether a subscription business is viable. As far as Cloud Services goes, the business looks very viable indeed, and the low cancellation rates are much more than just data points in LTV equations; they show that the product is working out great for our customers, which is exactly what we’re looking for!

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• Blind As a Bat in Multi-Monitor Hell &ndash; Free Program Inside!

  - by ToStringTheory

  If you know me personally, then you probably know that I am going blind thanks to a rare genetic eye disease.  My eye disease has already been a huge detriment to my eyesight.  One of the big things to suffer is my ability to see small things moving fast right in front of me.  On a multi-monitor setup, this makes finding the cursor absolute hell. The Problem I’ll keep this short, as I’ve basically already told you what the problem is.  On my three monitor development computer, I am constantly losing the mouse during the day.  I had used the Microsoft accessibility mousefinder (press CTRL, and it pings around the mouse).  The problem with this is, there is only an effect around 50-100 PX around the mouse, and it is a very light gray, almost unnoticeable.. For someone like me, if I am not looking at the monitor when I click the CTRL button, I have to click it multiple times and dart my eyes back and forth in a futile attempt to catch a glimpse of the action…  I had tried other cursor finders, but none I liked… The Solution So what’s a guy to do when he doesn’t like his options?  MAKE A NEW OPTION…  What else should we as developers do, am I right?  So, I went ahead and made a mousefinder of my own, with 6 separate settings to change the effect.  I am releasing it here for anyone else that may also have problems finding their mouse at times. Some of its features include: Multiple options to change to achieve the exact effect you want. If your mouse moves while it is honing in, it will hone in on its current position. Many times, I would press the button and move my mouse at the same time, and many times, the mouse happened to be at a screen edge, so I would miss it. This program will restart its animation on a new screen if the mouse changes its screen while playing. Tested on Windows 7 x64 Stylish color changing from green to red. Deployed as a ClickOnce, so easy to remove if you don't like it. Press Right CTRL to trigger effect Application lives in notification area so that you can easily reach configuration or close it. To get it to run on startup, copy its application shortcut from its startmenu directory to the “Startup” folder in your startmenu. Conclusion I understand if you don’t download this…  You don’t know me and I don’t know you.  I can only say that I have honestly NOT added any virus’ or malware to the package. Yeah, I know it’s weird Download: ‘ToString(theory) Mousefinder.zip’ CRC32: EEBCE300 MD5: 0394DA581BE6F3371B5BA11A8B24BC91 SHA-1: 2080C4930A2E7D98B81787BB5E19BB24E118991C Finally, if you do use this application - please leave a comment, or email me and tell me what you think of it. Encounter a bug or hashes no longer match? I want to know that too! <warning type=”BadPun”>Now, stop messing around and start mousing around!</warning>

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• Creating a Corporate Data Hub

  - by BuckWoody

  The Windows Azure Marketplace has a rich assortment of data and software offerings for you to use – a type of Software as a Service (SaaS) for IT workers, not necessarily for end-users. Among those offerings is the “Data Hub” – a  codename for a project that ironically actually does what the codename says. In many of our organizations, we have multiple data quality issues. Finding data is one problem, but finding it just once is often a bigger problem. Lots of departments and even individuals have stored the same data more than once, and in some cases, made changes to one of the copies. It’s difficult to know which location or version of the data is authoritative. Then there’s the problem of accessing the data. It’s fairly straightforward to publish a database, share or other location internally to store the data. But then you have to figure out who owns it, how it is controlled, and pass out the various connection strings to those who want to use it. And then you need to figure out how to let folks access the internal data externally – bringing up all kinds of security issues. Finally, in many cases our user community wants us to combine data from the internally sources with external data, bringing up the security, strings, and exploration features up all over again. Enter the Data Hub. This is an online offering, where you assign an administrator and data stewards. You import the data into the service, and it’s available to you - and only you and your organization if you wish. The basic steps for this service are to set up the portal for your company, assign administrators and permissions, and then you assign data areas and import data into them. From there you make them discoverable, and then you have multiple options that you or your users can access that data. You’re then able, if you wish, to combine that data with other data in one location. So how does all that work? What about security? Is it really that easy? And can you really move the data definition off to the Subject Matter Experts (SME’s) that know the particular data stack better than the IT team does? Well, nothing good is easy – but using the Data Hub is actually pretty simple. I’ll give you a link in a moment where you can sign up and try this yourself. Once you sign up, you assign an administrator. From there you’ll create data areas, and then use a simple interface to bring the data in. All of this is done in a portal interface – nothing to install, configure, update or manage. After the data is entered in, and you’ve assigned meta-data to describe it, your users have multiple options to access it. They can simply use the portal – which actually has powerful visualizations you can use on any platform, even mobile phones or tablets.     Your users can also hit the data with Excel – which gives them ultimate flexibility for display, all while using an authoritative, single reference for the data. Since the service is online, they can do this wherever they are – given the proper authentication and permissions. You can also hit the service with simple API calls, like this one from C#: http://msdn.microsoft.com/en-us/library/hh921924  You can make HTTP calls instead of code, and the data can even be exposed as an OData Feed. As you can see, there are a lot of options. You can check out the offering here: http://www.microsoft.com/en-us/sqlazurelabs/labs/data-hub.aspx and you can read the documentation here: http://msdn.microsoft.com/en-us/library/hh921938

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• HLSL 5 interpolation issues

  - by metredigm

  I'm having issues with the depth components of my shadowmapping shaders. The shadow map rendering shader is fine, and works very well. The world rendering shader is more problematic. The only value which seems to definitely be off is the pixel's position from the light's perspective, which I pass in parallel to the position. struct Pixel { float4 position : SV_Position; float4 light_pos : TEXCOORD2; float3 normal : NORMAL; float2 texcoord : TEXCOORD; }; The reason that I used the semantic 'TEXCOORD2' on the light's pixel position is because I believe that the problem lies with Direct3D's interpolation of values between shaders, and I started trying random semantics and also forcing linear and noperspective interpolations. In the world rendering shader, I observed in the pixel shader that the Z value of light_pos was always extremely close to, but less than the W value. This resulted in a depth result of 0.999 or similar for every pixel. Here is the vertex shader code : struct Vertex { float3 position : POSITION; float3 normal : NORMAL; float2 texcoord : TEXCOORD; }; struct Pixel { float4 position : SV_Position; float4 light_pos : TEXCOORD2; float3 normal : NORMAL; float2 texcoord : TEXCOORD; }; cbuffer Camera : register (b0) { matrix world; matrix view; matrix projection; }; cbuffer Light : register (b1) { matrix light_world; matrix light_view; matrix light_projection; }; Pixel RenderVertexShader(Vertex input) { Pixel output; output.position = mul(float4(input.position, 1.0f), world); output.position = mul(output.position, view); output.position = mul(output.position, projection); output.world_pos = mul(float4(input.position, 1.0f), world); output.world_pos = mul(output.world_pos, light_view); output.world_pos = mul(output.world_pos, light_projection); output.texcoord = input.texcoord; output.normal = input.normal; return output; } I suspect interpolation to be the culprit, as I used the camera matrices in place of the light matrices in the vertex shader, and had the same problem. The problem is evident as both of the same vectors were passed to a pixel from the VS, but only one of them showed a change in the PS. I have already thoroughly debugged the matrices' validity, the cbuffers' validity, and the multiplicative validity. I'm very stumped and have been trying to solve this for quite some time. Misc info : The light projection matrix and the camera projection matrix are the same, generated from D3DXMatrixPerspectiveFovLH(), with an FOV of 60.0f * 3.141f / 180.0f, a near clipping plane of 0.1f, and a far clipping plane of 1000.0f. Any ideas on what is happening? (This is a repost from my question on Stack Overflow)

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• Creating a Corporate Data Hub

  - by BuckWoody

  The Windows Azure Marketplace has a rich assortment of data and software offerings for you to use – a type of Software as a Service (SaaS) for IT workers, not necessarily for end-users. Among those offerings is the “Data Hub” – a  codename for a project that ironically actually does what the codename says. In many of our organizations, we have multiple data quality issues. Finding data is one problem, but finding it just once is often a bigger problem. Lots of departments and even individuals have stored the same data more than once, and in some cases, made changes to one of the copies. It’s difficult to know which location or version of the data is authoritative. Then there’s the problem of accessing the data. It’s fairly straightforward to publish a database, share or other location internally to store the data. But then you have to figure out who owns it, how it is controlled, and pass out the various connection strings to those who want to use it. And then you need to figure out how to let folks access the internal data externally – bringing up all kinds of security issues. Finally, in many cases our user community wants us to combine data from the internally sources with external data, bringing up the security, strings, and exploration features up all over again. Enter the Data Hub. This is an online offering, where you assign an administrator and data stewards. You import the data into the service, and it’s available to you - and only you and your organization if you wish. The basic steps for this service are to set up the portal for your company, assign administrators and permissions, and then you assign data areas and import data into them. From there you make them discoverable, and then you have multiple options that you or your users can access that data. You’re then able, if you wish, to combine that data with other data in one location. So how does all that work? What about security? Is it really that easy? And can you really move the data definition off to the Subject Matter Experts (SME’s) that know the particular data stack better than the IT team does? Well, nothing good is easy – but using the Data Hub is actually pretty simple. I’ll give you a link in a moment where you can sign up and try this yourself. Once you sign up, you assign an administrator. From there you’ll create data areas, and then use a simple interface to bring the data in. All of this is done in a portal interface – nothing to install, configure, update or manage. After the data is entered in, and you’ve assigned meta-data to describe it, your users have multiple options to access it. They can simply use the portal – which actually has powerful visualizations you can use on any platform, even mobile phones or tablets.     Your users can also hit the data with Excel – which gives them ultimate flexibility for display, all while using an authoritative, single reference for the data. Since the service is online, they can do this wherever they are – given the proper authentication and permissions. You can also hit the service with simple API calls, like this one from C#: http://msdn.microsoft.com/en-us/library/hh921924  You can make HTTP calls instead of code, and the data can even be exposed as an OData Feed. As you can see, there are a lot of options. You can check out the offering here: http://www.microsoft.com/en-us/sqlazurelabs/labs/data-hub.aspx and you can read the documentation here: http://msdn.microsoft.com/en-us/library/hh921938

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• "The connection has timed out" - Please help!

  - by gon

  I recently installed a fresh Ubuntu 12.04 LTS on a desktop, and the installation itself was successful (other than 'grub rescue' issue that I encountered but fixed) but this connection problem is really giving me a headache. Symptoms: 1. When I open the FireFox browser and try to connect to a website, it just hangs for a while saying "Connecting..." but eventually loads an error page "The connection has timed out". 2. It's not a browser problem (and I tried setting ipv6 thing to "true" at about:config) because running "sudo apt-get install [some-random-package]" at terminal fails ("E: Unable to locate package [package]") too. All other operations that need internet access are not working. 3. I certainly see a wired network (called "eth1") at the Network Manager, and it says "Connection Established" after disconnecting and then connecting again. I have tried almost everything that could be found from google search results still no luck. Their problems slightly differ from mine or the solutions just don't work. By the way it didn't have internet access when installing Ubuntu 12.04. (I ignored the message that I need internet to install Ubuntu) Could this be a problem? I'm sorry I don't remember if internet worked or not on the previous version of Ubuntu. :( I would really appreciate your help... I don't even know what more to do if this fails too.. Thanks!! Thanks for your comment. Here is the result of ifconfig: eth0 Link encap:Ethernet HWaddr 78:ac:c0:3d:b2:b9 inet addr:10.10.65.185 Bcast:10.10.65.255 Mask:255.255.255.0 inet6 addr: fe80::7aac:c0ff:fe3d:b2b9/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:3907 errors:0 dropped:0 overruns:0 frame:0 TX packets:771 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:393118 (393.1 KB) TX bytes:73472 (73.4 KB) Interrupt:16 eth1 Link encap:Ethernet HWaddr 78:ac:c0:3d:b2:b8 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4 errors:0 dropped:0 overruns:0 frame:0 TX packets:4 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:204 (204.0 B) TX bytes:204 (204.0 B) route -n: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 10.10.65.1 0.0.0.0 UG 0 0 0 eth0 10.10.65.0 0.0.0.0 255.255.255.0 U 1 0 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 eth0 /etc/resolv.conf: # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 8.8.8.8 nameserver 8.8.4.4 nameserver 10.81.1.8 nameserver 10.1.2.10 nameserver 127.0.0.1 search yamatake.local /etc/network/interfaces: auto lo iface lo inet loopback #auto eth0 #iface eth0 inet dhcp #auto eth1 #iface eth1 inet dhcp And I'll also include the result of 'sudo lshw -C network' in case it might help: *-network description: Ethernet interface product: NetXtreme BCM5764M Gigabit Ethernet PCIe vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: 10 serial: 78:ac:c0:3d:b2:b9 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=5764m-v3.35 ip=10.10.65.185 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:93 memory:fc000000-fc00ffff *-network description: Ethernet interface product: NetXtreme BCM5764M Gigabit Ethernet PCIe vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:01:00.0 logical name: eth1 version: 10 serial: 78:ac:c0:3d:b2:b8 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=5764m-v3.35 latency=0 link=no multicast=yes port=twisted pair speed=100Mbit/s resources: irq:94 memory:fb000000-fb00ffff

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• Software Center seems to freeze system when installing, syslog has "blocked for more than 120 seconds" errors

  - by nbm

  12.04 (precise) 64-bit Kernel Linux 3.2.0-39 3.6GB memory Intel Core 2 Duo CPU @ 2.40GHz x2 WUBI-installed Ubuntu running on a MacBook Pro 7.1 with OSX running Vista via Boot Camp (hey, I like lots of OS's m'kay?) When installing from Ubuntu software center my system very frequently freezes. This has happened 4 of the last 5 installs. Most recently I was installing the Google Earth .deb from Google's website: clicking the .deb file automatically opens Software Center (otherwise I would have used Synaptic, as I've grown to expect Software Center to freeze my system and I'm rather tired of it.) By "freeze" I mean nothing works: no dash, no launcher, no mouse movement, no alt-tab, can't open terminal (keyboard does not work). Software center does show the "installing" icon but after that it greys out and I can't click anything. REISUB has no effect but a cold power-down and restart is possible. Occasionally, after 5-10 minutes, I'll be able to move the mouse / use the keyboard and run a launcher command or two, although other open apps (Chrome and Software Center) will still be greyed-out/frozen. (I've never waited longer than that - if still unresponsive after 15 minutes I just power down and restart.) Most recently, which is why I am finally posting a question, I waited about 15 minutes and was finally able to open System Monitor while this was going on. Processes tells me that System Monitor is using about 20% of CPU, and nothing else is using much (zeros mostly). In fact I didn't even see Software Center listed? However at this point the system finally partially unfroze, the installation completed, and while I wasn't about to close Software Center I was able to do a system shutdown and fresh restart and I went and took a look at the syslog. In /var/log/syslog I see a lot of ":blocked for more than 120 seconds" messages. Similar to ubuntu hang out with this message :blocked for more than 120 seconds Which has not been answered, and I'm not running a virtual machine. My full syslog with stack traces looks very, very similar to this: Why do tasks on Amazon Xen instance block for over 120 seconds causing server to hang? Note that that question was solved, but that's because the problem was being caused by Amazon and Amazon fixed the bug. I'm not running anything Amazon-related. My syslog does look very similar, however. My question is also similar to this: Troubleshooting server hang But the referenced "duplicate" in that question is about how to kill processes/restart when the system freezes. I know how to kill processes and restart. I want to figure out what is causing the problem so I can try to fix it. I realize that I could just use Synaptic instead of Ubuntu Software Center, but I'd like to try to solve the problem if possible. I'm thinking I should perhaps submit a bug report, but I wanted to first see if anyone else was having any similar problems, and if so what you all did to fix it. I see a number of questions about Software Center freezing and others, including those I linked, about the "blocked for more than 120 seconds" log error, but I didn't see any question that links the two. I did save a copy of the syslog report if anyone wants to see it, but as mentioned it's quite similar to the one posted in the Amazon-related question...and I didn't want to take up even more space unnecessarily as, my apologies - this question has already become extremely verbose!

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• XNA - 3D AABB collision detection and response

  - by fastinvsqrt

  I've been fiddling around with 3D AABB collision in my voxel engine for the last couple of days, and every method I've come up with thus far has been almost correct, but each one never quite worked exactly the way I hoped it would. Currently what I do is get two bounding boxes for my entity, one modified by the X translation component and the other by the Z component, and check if each collides with any of the surrounding chunks (chunks have their own octrees that are populated only with blocks that support collision). If there is a collision, then I cast out rays into that chunk to get the shortest collision distance, and set the translation component to that distance if the component is greater than the distance. The problem is that sometimes collisions aren't even registered. Here's a video on YouTube that I created showing what I mean. I suspect the problem may be with the rays that I cast to get the collision distance not being where I think they are, but I'm not entirely sure what would be wrong with them if they are indeed the problem. Here is my code for collision detection and response in the X direction (the Z direction is basically the same): // create the XZ offset vector Vector3 offsXZ = new Vector3( ( _translation.X > 0.0f ) ? SizeX / 2.0f : ( _translation.X < 0.0f ) ? -SizeX / 2.0f : 0.0f, 0.0f, ( _translation.Z > 0.0f ) ? SizeZ / 2.0f : ( _translation.Z < 0.0f ) ? -SizeZ / 2.0f : 0.0f ); // X physics BoundingBox boxx = GetBounds( _translation.X, 0.0f, 0.0f ); if ( _translation.X > 0.0f ) { foreach ( Chunk chunk in surrounding ) { if ( chunk.Collides( boxx ) ) { float dist = GetShortestCollisionDistance( chunk, Vector3.Right, offsXZ ) - 0.0001f; if ( dist < _translation.X ) { _translation.X = dist; } } } } else if ( _translation.X < 0.0f ) { foreach ( Chunk chunk in surrounding ) { if ( chunk.Collides( boxx ) ) { float dist = GetShortestCollisionDistance( chunk, Vector3.Left, offsXZ ) - 0.0001f; if ( dist < -_translation.X ) { _translation.X = -dist; } } } } And here is my implementation for GetShortestCollisionDistance: private float GetShortestCollisionDistance( Chunk chunk, Vector3 rayDir, Vector3 offs ) { int startY = (int)( -SizeY / 2.0f ); int endY = (int)( SizeY / 2.0f ); int incY = (int)Cube.Size; float dist = Chunk.Size; for ( int y = startY; y <= endY; y += incY ) { // Position is the center of the entity's bounding box Ray ray = new Ray( new Vector3( Position.X + offs.X, Position.Y + offs.Y + y, Position.Z + offs.Z ), rayDir ); // Chunk.GetIntersections(Ray) returns Dictionary<Block, float?> foreach ( var pair in chunk.GetIntersections( ray ) ) { if ( pair.Value.HasValue && pair.Value.Value < dist ) { dist = pair.Value.Value; } } } return dist; } I realize some of this code can be consolidated to help with speed, but my main concern right now is to get this bit of physics programming to actually work.

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