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  • Doing a P2V in OVM 3.0.3

    - by Steen Schmidt
    The other day I was talking to a customer about how you can do a P2V in OVM. I had already written about this topic earlier in my Blog and there was also some good documentation on the topic on how you do this. But what about seing the whole process from start to end, so I have include a link to a demo on the topic. Here is demo that has been divide into three steps: Step 1. Taget System,   Step 2. Import into OVM, and    Step 3. Use the new Template.

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  • WebCast: WebCenter Portal, April 03rd, 2012

    - by rituchhibber
    Our next WebCenter Portal webcast will be on April 03rd, 2012. This WebCast will help you to prepare yourself for the WebCenter Portal Certified Implementation Specialist EXAM. Webcast Details: Date Topic Speaker Web Call Details Intercall Details  April 03rd                WebCenter Portal   Refresh     Course      Yannick Ongena, InfoMentumWebCenter Portal Specialized Partner    Join Webcast Dial-in numbers:CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9729232/0304 For more details, please click here.

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  • Jung Meets the NetBeans Platform

    - by Geertjan
    Here's a small Jung diagram in a NetBeans Platform application: And the code, copied directly from the Jung 2.0 Tutorial:  public final class JungTopComponent extends TopComponent { public JungTopComponent() { initComponents(); setName(Bundle.CTL_JungTopComponent()); setToolTipText(Bundle.HINT_JungTopComponent()); setLayout(new BorderLayout()); Graph sgv = getGraph(); Layout<Integer, String> layout = new CircleLayout(sgv); layout.setSize(new Dimension(300, 300)); BasicVisualizationServer<Integer, String> vv = new BasicVisualizationServer<Integer, String>(layout); vv.setPreferredSize(new Dimension(350, 350)); add(vv, BorderLayout.CENTER); } public Graph getGraph() { Graph<Integer, String> g = new SparseMultigraph<Integer, String>(); g.addVertex((Integer) 1); g.addVertex((Integer) 2); g.addVertex((Integer) 3); g.addEdge("Edge-A", 1, 2); g.addEdge("Edge-B", 2, 3); Graph<Integer, String> g2 = new SparseMultigraph<Integer, String>(); g2.addVertex((Integer) 1); g2.addVertex((Integer) 2); g2.addVertex((Integer) 3); g2.addEdge("Edge-A", 1, 3); g2.addEdge("Edge-B", 2, 3, EdgeType.DIRECTED); g2.addEdge("Edge-C", 3, 2, EdgeType.DIRECTED); g2.addEdge("Edge-P", 2, 3); return g; } And here's what someone who attended a NetBeans Platform training course in Poland has done with Jung and the NetBeans Platform: The source code for the above is on Git: git://gitorious.org/j2t/j2t.git

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  • Formatting: Group Multiline Alignment - Added

    - by Petr
    One week ago I have added two new properties for formating PHP code into NetBeans 7.1. In Alignment category there are new properties for Group Multiline Alignment - Assignment and Array Initializer.  The Assignment property influence position of the char '=' in a group of lines with assignments.  Let see the pictures below.  On the left site -  Assignment property is off and on the right site the property is on. As you can see, when the property is set on, then the assignment char '=' is placed after the longest identifier in a group. The group is defined as a number of lines that contains the same type of assignments. End of a group can be empty line, line where is only a comment, different expression, end of a block. This formatting options works for variable assignment, field initialization and constants.  The second new property is for Array Initializer.   Both properties are switched off by default. If you will play with it, please file any problem into our Bugzilla.  

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  • Java Spotlight Episode 112: Joonas Lehiten on @Vaadin

    - by Roger Brinkley
    Interview with Joonas Lehtinen on Vaadin. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Java Smart Metering video JavaFX for Tablets and Mobile survey on FXExperience Muliple JSR Migrating to the Latest JCP Version A number of JEPs added to  JDK 8 features and JDK 8 Milestones Adopt-a-JSR for Java EE 7 Events Dec 14-15, IndicThreads, Pune, India Dec 20, 9:30am JCP Spec Lead Call December on Developing a TCK Jan 15-16, JCP EC Face to Face Meeting, West Coast USA Feature InterviewJoonas Lehtinen started the development of Vaadin, a Java-based open source framework for building business-oriented Rich Internet Applications. He has been developing applications for the web since 1995 with a strong focus on Ajax and Java. He is also the founder and CEO of the company behind the Vaadin framework. What’s Cool Hinkmond Wong’s work with RasberryPI and Java Embedded GPIO Collaborative Whiteboard using WebSocket

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  • InnoDB Compression Improvements in MySQL 5.6

    - by Inaam Rana
    MySQL 5.6 comes with significant improvements for the compression support inside InnoDB. The enhancements that we'll talk about in this piece are also a good example of community contributions. The work on these was conceived, implemented and contributed by the engineers at Facebook. Before we plunge into the details let us familiarize ourselves with some of the key concepts surrounding InnoDB compression. In InnoDB compressed pages are fixed size. Supported sizes are 1, 2, 4, 8 and 16K. The compressed page size is specified at table creation time. InnoDB uses zlib for compression. InnoDB buffer pool will attempt to cache compressed pages like normal pages. However, whenever a page is actively used by a transaction, we'll always have the uncompressed version of the page as well i.e.: we can have a page in the buffer pool in compressed only form or in a state where we have both the compressed page and uncompressed version but we'll never have a page in uncompressed only form. On-disk we'll always only have the compressed page. When both compressed and uncompressed images are present in the buffer pool they are always kept in sync i.e.: changes are applied to both atomically. Recompression happens when changes are made to the compressed data. In order to minimize recompressions InnoDB maintains a modification log within a compressed page. This is the extra space available in the page after compression and it is used to log modifications to the compressed data thus avoiding recompressions. DELETE (and ROLLBACK of DELETE) and purge can be performed without recompressing the page. This is because the delete-mark bit and the system fields DB_TRX_ID and DB_ROLL_PTR are stored in uncompressed format on the compressed page. A record can be purged by shuffling entries in the compressed page directory. This can also be useful for updates of indexed columns, because UPDATE of a key is mapped to INSERT+DELETE+purge. A compression failure happens when we attempt to recompress a page and it does not fit in the fixed size. In such case, we first try to reorganize the page and attempt to recompress and if that fails as well then we split the page into two and recompress both pages. Now lets talk about the three major improvements that we made in MySQL 5.6.Logging of Compressed Page Images:InnoDB used to log entire compressed data on the page to the redo logs when recompression happens. This was an extra safety measure to guard against the rare case where an attempt is made to do recovery using a different zlib version from the one that was used before the crash. Because recovery is a page level operation in InnoDB we have to be sure that all recompress attempts must succeed without causing a btree page split. However, writing entire compressed data images to the redo log files not only makes the operation heavy duty but can also adversely affect flushing activity. This happens because redo space is used in a circular fashion and when we generate much more than normal redo we fill up the space much more quickly and in order to reuse the redo space we have to flush the corresponding dirty pages from the buffer pool.Starting with MySQL 5.6 a new global configuration parameter innodb_log_compressed_pages. The default value is true which is same as the current behavior. If you are sure that you are not going to attempt to recover from a crash using a different version of zlib then you should set this parameter to false. This is a dynamic parameter.Compression Level:You can now set the compression level that zlib should choose to compress the data. The global parameter is innodb_compression_level - the default value is 6 (the zlib default) and allowed values are 1 to 9. Again the parameter is dynamic i.e.: you can change it on the fly.Dynamic Padding to Reduce Compression Failures:Compression failures are expensive in terms of CPU. We go through the hoops of recompress, failure, reorganize, recompress, failure and finally page split. At the same time, how often we encounter compression failure depends largely on the compressibility of the data. In MySQL 5.6, courtesy of Facebook engineers, we have an adaptive algorithm based on per-index statistics that we gather about compression operations. The idea is that if a certain index/table is experiencing too many compression failures then we should try to pack the 16K uncompressed version of the page less densely i.e.: we let some space in the 16K page go unused in an attempt that the recompression won't end up in a failure. In other words, we dynamically keep adding 'pad' to the 16K page till we get compression failures within an agreeable range. It works the other way as well, that is we'll keep removing the pad if failure rate is fairly low. To tune the padding effort two configuration variables are exposed. innodb_compression_failure_threshold_pct: default 5, range 0 - 100,dynamic, implies the percentage of compress ops to fail before we start using to padding. Value 0 has a special meaning of disabling the padding. innodb_compression_pad_pct_max: default 50, range 0 - 75, dynamic, the  maximum percentage of uncompressed data page that can be reserved as pad.

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  • JavaOne - Java SE Embedded Booth - Freescale Technologies

    - by David Clack
    Hi All, I've been working with Freescale this year on both the Power Architecture (PPC) and ARM solutions to test Java SE Embedded we will have a special Freescale demo case I had built, in the booth at JavaOne is the Freescale i.MX28, i.MX53 and i.MX6 demos plus the P1025 Tower Power Architecture demo. Freescale i.MX ARM Freescale Power Architecture This year we became a sponsor at the Freescale Technology Forum shows in San Antonio, TX, Beijing, China and Bangalore, India, FTF Japan is at the end of October in Tokyo. It's really exciting to get to see what is being developed in the M2M and IoT space on the Freescale technologies, lots of products use the Freescale chips with Java that we don't even really know about like the original Amazon Kindle. If you are registered at JavaOne you can come over to the Java Embedded @ JavaOne for $100 Come see us in booth 5605 See you there Dave

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  • Filtering option list values based on security in UCM

    - by kyle.hatlestad
    Fellow UCM blog writer John Sim recently posted a comment asking about filtering values based on the user's security. I had never dug into that detail before, but thought I would take a look. It ended up being tricker then I originally thought and required a bit of insider knowledge, so I thought I would share. The first step is to create the option list table in Configuration Manager. You want to define the column for the option list value and any other columns desired. You then want to have a column which will store the security attribute to apply to the option list value. In this example, we'll name the column 'dGroupName'. Next step is to create a View based on the new table. For the Internal and Visible column, you can select the option list column name. Then click on the Security tab, uncheck the 'Publish view data' checkbox and select the 'Use standard document security' radio button. Click on the 'Edit Values...' button and add the values for the option list. In the dGroupName field, enter the Security Group (or Account if you use Accounts for security) to apply to that value. Create the custom metadata field and apply the View just created. The next step requires file system access to the server. Open the file [ucm directory]\data\schema\views\[view name].hda in a text editor. Below the line '@Properties LocalData', add the line: schSecurityImplementorColumnMap=dGroupName:dSecurityGroup The 'dGroupName' value designates the column in the table which stores the security value. 'dSecurityGroup' indicates the type of security to check against. It would be 'dDocAccount' if using Accounts. Save the file and restart UCM. Now when a user goes to the check-in page, they will only see the options for which they have read and write privileges to the associated Security Group. And on the Search page, they will see the options for which they have just read access. One thing to note is if a value that a user normally can't view on Check-in or Search is applied to a document, but the document is viewable by the user, the user will be able to see the value on the Content Information screen.

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  • surviveFocusChange=true

    - by Geertjan
    Here's a very cool thing that I keep forgetting about but that Jesse reminded me of in the recent blog entries on Undo/Redo: "surviveFocusChange=true". Look at the screenshot below. You see two windows with a toolbar button. The toolbar button is enabled whenever an object named "Bla" is in the Lookup. The "Demo" window has a "Bla" object in its Lookup and hence the toolbar button is enabled when the focus is in the "Demo" window, as shown below: Now the focus is in the "Output" window, which does not have a "Bla" object in its Lookup and hence the button is disabled: However, there are scenarios where you might like the button to remain enabled even when the focus changes. (One such scenario is the Undo/Redo scenario in this blog a few days ago, i.e., even when the Properties window has the focus the Undo/Redo buttons should be enabled.) Here you can see that the button is enabled even though the focus has switched to the "Output" window: How to achieve this? Well, you need to register your Action to have "surviveFocusChange" set to "true". It is, by default, set to "false": import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import org.openide.awt.ActionID; import org.openide.awt.ActionReference; import org.openide.awt.ActionReferences; import org.openide.awt.ActionRegistration; import org.openide.util.NbBundle.Messages; @ActionID(category = "File", id = "org.mymodule.BlaAction") @ActionRegistration(surviveFocusChange=true, iconBase = "org/mymodule/Datasource.gif", displayName = "#CTL_BlaAction") @ActionReferences({     @ActionReference(path = "Toolbars/Bla", position = 0) }) @Messages("CTL_BlaAction=Bla") public final class BlaAction implements ActionListener {     private final Bla context;     public BlaAction(Bla context) {         this.context = context;     }     @Override     public void actionPerformed(ActionEvent ev) {         // TODO use context     } } That's all. Now folders and files will be created in the NetBeans Platform filesystem from the annotations above when the module is compiled such that the NetBeans Platform will automatically keep the button enabled even when the user switches focus to a window that does not contain a "Bla" object in its Lookup. Hence, the same "Bla" object will remain available when switching from one window to another, until a new "Bla" object will be made available in the Lookup.

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  • Announcing: General Availability of Demantra 7.3.1.4!

    - by user702295
    Announcing: General Availability of Demantra 7.3.1.4! This new release brings important usability upgrades and key requested customer enhancements. Key features released in Demantra 7.3.1.4: - Improved user interface - Improved mobile support - Embed Demantra-Anywhere in Advanced Planning Command Center - Aggregate work orders for Asset Intensive Planning Additionally: - Demantra 7.3.1.4 is certified with VCP 12.1.3.8 only. Availability via patch 14405087.

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  • SteelSeries & JavaFX External Control via Tinkerforge

    - by Geertjan
    The first photo shows me controling a JavaFX chart by rotating a Tinkerforge device, while the other two are of me using code by Christian Pohl from Nordhorn, Germany, to show components from Gerrit Grunwald's SteelSeries library being externally controled by Tinkerforge devices: What these examples show is that you can have a robot (i.e., an external device), of some kind, that can produce output that can be visualized via JavaFX charts and SteelSeries components. For example, imagine a robot that moves around while collecting data on the current temperature throughout a building. That's possible because a temperature device is part of Tinkerforge, just like the rotating device and distance device shown in the photos above. The temperature data collected by the robot would be displayed in various ways on a computer via, for example, JavaFX charts and SteelSeries components. From there, reports could be produced and adjustments could be made to the robot while it continues moving around collecting temperature data. The fact that Tinkerforge has Wifi support makes a scenario such as described here completely possible to implement. And all of this can be programmed in Java, without very much work, since the Java bindings for Tinkerforge are simple to use, such as shown in yesterday's blog entry.

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  • Identify memory leak in Java app

    - by Vincent Ma
    One important advantage of java is programer don't care memory management and GC handle it well. Maybe this is one reason why java is more popular. As Java programer you real dont care it? After you meet Out of memory you will realize it it’s not true. Java GC and memory is big topic you can get some information in here Today just let me show how to identify memory leak quickly. Let quickly review demo java code, it’s one kind of memory leak in our code, using static collection and always add some object. import java.util.ArrayList;import java.util.List; public class MemoryTest { public static void main(String[] args) { new Thread(new MemoryLeak(), "MemoryLeak").start(); }} class MemoryLeak implements Runnable { public static List<Integer> leakList = new ArrayList<Integer>(); public void run() { int num =0; while(true) { try { Thread.sleep(1); } catch (InterruptedException e) { } num++; Integer i = new Integer(num); leakList.add(i); } }} run it with java -verbose:gc -XX:+PrintGCDetails -Xmx60m -XX:MaxPermSize=160m MemoryTest after about some minuts you will get Exception in thread "MemoryLeak" java.lang.OutOfMemoryError: Java heap space at java.util.Arrays.copyOf(Arrays.java:2760) at java.util.Arrays.copyOf(Arrays.java:2734) at java.util.ArrayList.ensureCapacity(ArrayList.java:167) at java.util.ArrayList.add(ArrayList.java:351) at MemoryLeak.run(MemoryTest.java:25) at java.lang.Thread.run(Thread.java:619)Heap def new generation total 18432K, used 3703K [0x045e0000, 0x059e0000, 0x059e0000) eden space 16384K, 22% used [0x045e0000, 0x0497dde0, 0x055e0000) from space 2048K, 0% used [0x055e0000, 0x055e0000, 0x057e0000) to space 2048K, 0% used [0x057e0000, 0x057e0000, 0x059e0000) tenured generation total 40960K, used 40959K [0x059e0000, 0x081e0000, 0x081e0000) the space 40960K, 99% used [0x059e0000, 0x081dfff8, 0x081e0000, 0x081e0000) compacting perm gen total 12288K, used 2083K [0x081e0000, 0x08de0000, 0x10de0000) the space 12288K, 16% used [0x081e0000, 0x083e8c50, 0x083e8e00, 0x08de0000)No shared spaces configured. OK let us quickly identify it using JProfile Download JProfile in here  Run JProfile and attach MemoryTest get largest size of  Objects in Memory View in here is Integer then select Integer and go to Heap Walker. get GC Graph for this object  Then you get detail code raise this issue quickly now.  That is enjoy it.

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  • System Wide Performance Sanity Check Procedures

    - by user702295
    Do you need to boost your overall implementation performance? Do you need a direction to pinpoint possible performance opportunities? Are you looking for a general performance guide? Try MOS note 69565.1.  This paper describes a holistic methodology that defines a systematic approach to resolve complex Application performance problems.  It has been successfully used on many critical accounts.  The 'end-to-end' tuning approach encompasses the client, network and database and has proven far more effective than isolated tuning exercises.  It has been used to define and measure targets to ensure success.  Even though it was checked for relevance on 13-Oct-2008, the procedure is still very valuable. Regards!  

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  • RPi and Java Embedded GPIO: Using Java to read input

    - by hinkmond
    Now that we've learned about using Java code to control the output of the Raspberry Pi GPIO ports (by lighting up LEDs from a Java app on the RPi for now and noting in the future the same Java code can be used to drive industrial automation or medical equipment, etc.), let's move on to learn about reading input from the RPi GPIO using Java code. As before, we need to start out with the necessary hardware. For this exercise we will connect a Static Electricity Detector to the RPi GPIO port and read the value of that sensor using Java code. The circuit we'll use is from William J. Beaty and is described at this Web link. See: Static Electricity Detector He calls it an "Electric Charge" detector, which is a bit misleading. A Field Effect Transistor is subject to nearby electro-magnetic fields, such as a static charge on a nearby object, not really an electric charge. So, this sensor will detect static electricity (or ghosts if you are into paranormal activity ). Take a look at the circuit and in the next blog posts we'll step through how to connect it to the GPIO port of your RPi and then how to write Java code to access this fun sensor. Hinkmond

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  • Submit Nominations for Duke's Choice Awards Latin America

    - by Tori Wieldt
    The Duke's Choice Awards are nominated by members of the Java community and recognize compelling uses of Java technology or community involvement.  The first of the regional Duke's Choice Awards will be in December in Latin America. Three winners will be announced on stage during JavaOne Latin America December 4th to 6th and in the Jan/Feb issue of Java Magazine.   Nominations are accepted from anyone in the Java community for compelling uses of Java technology or community involvement.   Duke's Choice Awards LAD judges include community members Yara Senger (Brazil) and Alexis Lopez (Colombia). In keeping with the 10 year tradition of the Duke's Choice Award program, the most important ingredient is innovation. Let's recognize and celebrate the innovation that Java delivers within Latin America! Submit your nominations now!  Nominations close 7 November. www.java.net/dukeschoiceLAD As announced at JavaOne San Francisco, the Duke's Choice Award program has been expanded to include regional awards in conjunction with each international JavaOne conference.  The expanded Duke's Choice Award program celebrates Java innovation happening within specific regions and provides an opportunity to recognize winners locally. Regions include Latin America (LAD), Europe Africa Middle East (EMEA), and Asia.  The global program will continue in association with the flagship JavaOne conference.  

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  • JSF 2.2 Update from Ed Burns

    - by arungupta
    In a recent interview the JavaServer Faces specification lead, Ed Burns, gave an update on JSF 2.2. This is a required component of the Java EE 7 platform. The work is expected to wrap up by CY 2012 and the schedule is publicly available. The interview provide an update on how Tenant Scope from CDI and multi-templating will be included. It also provide details on which HTML 5 content categories will be addressed. The EG discussions are mirrored at jsr344-experts@javaserverfaces-spec-public. You can also participate in the discussion by posting a message to users@javaserverfaces-spec-public. All the mailing lists are open for subscription anyway and JIRA for spec provide more details about features targeted for the upcoming release. A blog at J-Development provide complete details about the new features coming in this version. And an Early Draft of the specification is available for some time now.

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  • 2-D Codes in Retail

    - by David Dorf
    The UPC you find on packaging is a one-dimensional barcode that's been in use, in one form or another, since the 1970s. While its a good symbology to encode numbers like a product identifier, its not really big enough to hold much more. It also requires a barcode scanner (like those connected to the POS), although iPhone apps like RedLaser have proved a mobile camera can be made to work in many situations. The next generation barcodes are two-dimensional and therefore capable of holding much more information as well as being more conducive to cameras. The most popular format is the QR Code, widely used in Japan because almost every mobile phone has a built-in reader. A typical use for QR Codes is to embed a URL so that that a mobile phone can quickly navigate to the specified web page. QR Codes can be found on posters, billboards, catalogs, and circulars. Speaking of which, Best Buy recently put a QR code in their circular as shown below. If fact, they even updated their iPhone application to include a QR Code reader. I was able to scan the barcode above right from the screen with my iPhone without issues, even though its fairly small in this image. Clearly they are planning to incorporate more QR Codes in their stores and advertising. If you haven't seen QR Codes before, you're not looking hard enough. They are around and will continue to spread.

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  • Using DB_PARAMS to Tune the EP_LOAD_SALES Performance

    - by user702295
    The DB_PARAMS table can be used to tune the EP_LOAD_SALES performance.  The AWR report supplied shows 16 CPUs so I imaging that you can run with 8 or more parallel threads.  This can be done by setting the following DB_PARAMS parameters.  Note that most of parameter changes are just changing a 2 or 4 into an 8: DBHintEp_Load_SalesUseParallel = TRUE DBHintEp_Load_SalesUseParallelDML = TRUE DBHintEp_Load_SalesInsertErr = + parallel(@T_SRC_SALES@ 8) full(@T_SRC_SALES@) DBHintEp_Load_SalesInsertLd  = + parallel(@T_SRC_SALES@ 8) DBHintEp_Load_SalesMergeSALES_DATA = + parallel(@T_SRC_SALES_LD@ 8) full(@T_SRC_SALES_LD@) DBHintMdp_AddUpdateIs_Fictive0SD = + parallel(s 8 ) DBHintMdp_AddUpdateIs_Fictive2SD = + parallel(s 8 )

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  • If You Include the Groovy Editor...

    - by Geertjan
    ...in a NetBeans RCP application, what additional JARs will you need to include for the Groovy Editor to work? Leaving aside the debate on the current state & quality of the NetBeans Groovy Editor, so, assuming you need the Groovy support that the NetBeans Groovy Editor provides, you would check the Groovy Editor checkbox in the Project Properties dialog of your application: As you can see, however, the Groovy Editor depends on other modules, some of which, in turn, depend on yet other modules, and so on. So, I clicked the "Resolve" button above and then created a ZIP distribution, to see which additional JARs had been included. Until that point, I had only been using the "platform" cluster, which means that absolutely everything found in the ZIP's "ide" cluster and "java" cluster have only been included so that the Groovy Editor could be included, i.e., all thanks to clicking the "Resolve" button above. Let's first look at what that means for the "java" cluster: That's not so bad and kind of a side effect of Groovy being Java, i.e., a lot of Java functionality is needed. Now let's look at the "ide" cluster: So, in answer to the original question, if all you want in your NetBeans Platform application, in terms of editor functionality, is the Groovy Editor, then you have a pretty high price to pay. At the very least, I would have assumed that the project support JARs and the debugger support JARs would not be so tightly coupled with the Groovy Editor. That would be a cool thing to separate out from the editor support.

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • Company Administrators: Stay Alert!

    - by Pete
    Some of our customers choose to use the Themes feature to rebrand their Training and Support Center link, and redirect it to an internal support site. If your company does this, we strongly advise that for your employees that have the Administrator role, you maintain a separate theme that keeps the Administrator's Training and Support link pointed to the CRM On Demand Training and Support Center, and not redirect it to an internal support site. Why? The company administrator needs access to the Training and Support Center because it gives them pod-specific application alerts on the Support tab and pod-specific release information on the Release Info tab. If a customer no longer has access to the Training and Support Center URL because they have already rebranded that link, they can contact Customer Care to request it again.  

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  • The Stub Proto: Not Just For Stub Objects Anymore

    - by user9154181
    One of the great pleasures of programming is to invent something for a narrow purpose, and then to realize that it is a general solution to a broader problem. In hindsight, these things seem perfectly natural and obvious. The stub proto area used to build the core Solaris consolidation has turned out to be one of those things. As discussed in an earlier article, the stub proto area was invented as part of the effort to use stub objects to build the core ON consolidation. Its purpose was merely as a place to hold stub objects. However, we keep finding other uses for it. It turns out that the stub proto should be more properly thought of as an auxiliary place to put things that we would like to put into the proto to help us build the product, but which we do not wish to package or deliver to the end user. Stub objects are one example, but private lint libraries, header files, archives, and relocatable objects, are all examples of things that might profitably go into the stub proto. Without a stub proto, these items were handled in a variety of ad hoc ways: If one part of the workspace needed private header files, libraries, or other such items, it might modify its Makefile to reach up and over to the place in the workspace where those things live and use them from there. There are several problems with this: Each component invents its own approach, meaning that programmers maintaining the system have to invest extra effort to understand what things mean. In the past, this has created makefile ghettos in which only the person who wrote the makefiles feels confident to modify them, while everyone else ignores them. This causes many difficulties and benefits no one. These interdependencies are not obvious to the make, utility, and can lead to races. They are not obvious to the human reader, who may therefore not realize that they exist, and break them. Our policy in ON is not to deliver files into the proto unless those files are intended to be packaged and delivered to the end user. However, sometimes non-shipping files were copied into the proto anyway, causing a different set of problems: It requires a long list of exceptions to silence our normal unused proto item error checking. In the past, we have accidentally shipped files that we did not intend to deliver to the end user. Mixing cruft with valuable items makes it hard to discern which is which. The stub proto area offers a convenient and robust solution. Files needed to build the workspace that are not delivered to the end user can instead be installed into the stub proto. No special exceptions or custom make rules are needed, and the intent is always clear. We are already accessing some private lint libraries and compilation symlinks in this manner. Ultimately, I'd like to see all of the files in the proto that have a packaging exception delivered to the stub proto instead, and for the elimination of all existing special case makefile rules. This would include shared objects, header files, and lint libraries. I don't expect this to happen overnight — it will be a long term case by case project, but the overall trend is clear. The Stub Proto, -z assert_deflib, And The End Of Accidental System Object Linking We recently used the stub proto to solve an annoying build issue that goes back to the earliest days of Solaris: How to ensure that we're linking to the OS bits we're building instead of to those from the running system. The Solaris product is made up of objects and files from a number of different consolidations, each of which is built separately from the others from an independent code base called a gate. The core Solaris OS consolidation is ON, which stands for "Operating System and Networking". You will frequently also see ON called the OSnet. There are consolidations for X11 graphics, the desktop environment, open source utilities, compilers and development tools, and many others. The collection of consolidations that make up Solaris is known as the "Wad Of Stuff", usually referred to simply as the WOS. None of these consolidations is self contained. Even the core ON consolidation has some dependencies on libraries that come from other consolidations. The build server used to build the OSnet must be running a relatively recent version of Solaris, which means that its objects will be very similar to the new ones being built. However, it is necessarily true that the build system objects will always be a little behind, and that incompatible differences may exist. The objects built by the OSnet link to other objects. Some of these dependencies come from the OSnet, while others come from other consolidations. The objects from other consolidations are provided by the standard library directories on the build system (/lib, /usr/lib). The objects from the OSnet itself are supposed to come from the proto areas in the workspace, and not from the build server. In order to achieve this, we make use of the -L command line option to the link-editor. The link-editor finds dependencies by looking in the directories specified by the caller using the -L command line option. If the desired dependency is not found in one of these locations, ld will then fall back to looking at the default locations (/lib, /usr/lib). In order to use OSnet objects from the workspace instead of the system, while still accessing non-OSnet objects from the system, our Makefiles set -L link-editor options that point at the workspace proto areas. In general, this works well and dependencies are found in the right places. However, there have always been failures: Building objects in the wrong order might mean that an OSnet dependency hasn't been built before an object that needs it. If so, the dependency will not be seen in the proto, and the link-editor will silently fall back to the one on the build server. Errors in the makefiles can wipe out the -L options that our top level makefiles establish to cause ld to look at the workspace proto first. In this case, all objects will be found on the build server. These failures were rarely if ever caught. As I mentioned earlier, the objects on the build server are generally quite close to the objects built in the workspace. If they offer compatible linking interfaces, then the objects that link to them will behave properly, and no issue will ever be seen. However, if they do not offer compatible linking interfaces, the failure modes can be puzzling and hard to pin down. Either way, there won't be a compile-time warning or error. The advent of the stub proto eliminated the first type of failure. With stub objects, there is no dependency ordering, and the necessary stub object dependency will always be in place for any OSnet object that needs it. However, makefile errors do still occur, and so, the second form of error was still possible. While working on the stub object project, we realized that the stub proto was also the key to solving the second form of failure caused by makefile errors: Due to the way we set the -L options to point at our workspace proto areas, any valid object from the OSnet should be found via a path specified by -L, and not from the default locations (/lib, /usr/lib). Any OSnet object found via the default locations means that we've linked to the build server, which is an error we'd like to catch. Non-OSnet objects don't exist in the proto areas, and so are found via the default paths. However, if we were to create a symlink in the stub proto pointing at each non-OSnet dependency that we require, then the non-OSnet objects would also be found via the paths specified by -L, and not from the link-editor defaults. Given the above, we should not find any dependency objects from the link-editor defaults. Any dependency found via the link-editor defaults means that we have a Makefile error, and that we are linking to the build server inappropriately. All we need to make use of this fact is a linker option to produce a warning when it happens. Although warnings are nice, we in the OSnet have a zero tolerance policy for build noise. The -z fatal-warnings option that was recently introduced with -z guidance can be used to turn the warnings into fatal build errors, forcing the programmer to fix them. This was too easy to resist. I integrated 7021198 ld option to warn when link accesses a library via default path PSARC/2011/068 ld -z assert-deflib option into snv_161 (February 2011), shortly after the stub proto was introduced into ON. This putback introduced the -z assert-deflib option to the link-editor: -z assert-deflib=[libname] Enables warning messages for libraries specified with the -l command line option that are found by examining the default search paths provided by the link-editor. If a libname value is provided, the default library warning feature is enabled, and the specified library is added to a list of libraries for which no warnings will be issued. Multiple -z assert-deflib options can be specified in order to specify multiple libraries for which warnings should not be issued. The libname value should be the name of the library file, as found by the link-editor, without any path components. For example, the following enables default library warnings, and excludes the standard C library. ld ... -z assert-deflib=libc.so ... -z assert-deflib is a specialized option, primarily of interest in build environments where multiple objects with the same name exist and tight control over the library used is required. If is not intended for general use. Note that the definition of -z assert-deflib allows for exceptions to be specified as arguments to the option. In general, the idea of using a symlink from the stub proto is superior because it does not clutter up the link command with a long list of objects. When building the OSnet, we usually use the plain from of -z deflib, and make symlinks for the non-OSnet dependencies. The exception to this are dependencies supplied by the compiler itself, which are usually found at whatever arbitrary location the compiler happens to be installed at. To handle these special cases, the command line version works better. Following the integration of the link-editor change, I made use of -z assert-deflib in OSnet builds with 7021896 Prevent OSnet from accidentally linking to build system which integrated into snv_162 (March 2011). Turning on -z assert-deflib exposed between 10 and 20 existing errors in our Makefiles, which were all fixed in the same putback. The errors we found in our Makefiles underscore how difficult they can be prevent without an automatic system in place to catch them. Conclusions The stub proto is proving to be a generally useful construct for ON builds that goes beyond serving as a place to hold stub objects. Although invented to hold stub objects, it has already allowed us to simplify a number of previously difficult situations in our makefiles and builds. I expect that we'll find uses for it beyond those described here as we go forward.

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  • Commandline Purge in AS11

    - by Dheeraj Kumar
    AS11 - B2B offering consists of numerous features that have been made available via commandline approach. Most of these are supplement to the already available User Interface based approach. One such is purging of runtime data. The commandline purge option enables the users to purge the runtime data, based on various criteria. This is an ANT based command, provides the flexibility to selectively set the criteria to purge the runtime data. Providing the command line option also enables the administrator to purge in bulk, without visiting the B2B UI, which can also be used for automation purpose By default archival is turned on for purge activity. As a pre-requisite, the respective folder needs to be configured in database with the proper permission. When no filename is provided for archived data, the sysdate will be considered for filename. Below are the various options to purge the runtime data Normal 0 Option ANT option   Message state -Dmsgstate   Date range -Dfromdate,  -Dtodate Format : dd/mm/yyyy hh:mm AM/PM Trading partner -Dtp   Direction -Ddirection   Message Type -Dmsgtype   Agreement Name -Dagreement   IdType/ value -Didtype,  -Didvalue   Archive -Darchive True/false By default true Archive file name -Darchivename File name (optional), will be used when archive is set to true. Normal 0 Note: When using -Darchivename the value must be a unique file name. An existing file name used with -Darchivename throws an exception v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 Below are the few of ant commands and various options.   Purge based on date range and message state: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dfromdate="19/12/2009 1:04 AM" -Dtodate="19/12/2009 1:05 AM" -Dmsgstate=MSG_COMPLETE -Darchivename="filename.dmp"  Purge based on direction: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" Normal 0 Purge based on agreement Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dagreement="agreement_name" Normal 0 Purge based on Trading partner Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dtp=GlobalChips Normal 0 Purge based on Message State: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dmsgstate="MSG_COMPLETE" Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" -Dmsgstate="MSG_COMPLETE"

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  • After 10 Years, MySQL Still the Right Choice for ScienceLogic's "Best Network Monitoring System on the Planet"

    - by Rebecca Hansen
    ScienceLogic has a pretty fantastic network monitoring appliance.  So good in fact that InfoWorld gave it their "2013 Best Network Monitoring System on the Planet" award.  Inside their "ultraflexible, ultrascalable, carrier-grade" enterprise appliance, ScienceLogic relies on MySQL and has since their start in 2003.  Check out some of the things they've been able to do with MySQL and their reasons for continuing to use MySQL in these highlights from our new MySQL ScienceLogic case study. Science Logic's larger customers use their appliance to monitor and manage  20,000+ devices, each of which generates a steady stream of data and a workload that is 85% write. On a large system, the MySQL database: Averages 8,000 queries every second or about 1 billion queries a day Can reach 175,000 tables and up to 20 million rows in a single table Is 2 terabytes on average and up to 6 terabytes "We told our customers they could add more and more devices. With MySQL, we haven't had any problems. When our customers have problems, we get calls. Not getting calls is a huge benefit." Matt Luebke, ScienceLogic Chief Software Architect.? ScienceLogic was approached by a number of Big Data / NoSQL vendors, but decided against using a NoSQL-only solution. Said Matt, "There are times when you really need SQL. NoSQL can't show me the top 10 users of CPU, or show me the bottom ten consumer of hard disk. That's why we weren't interested in changing and why we are very interested in MySQL 5.6. It's great that it can do relational and key-value using memcached." The ScienceLogic team is very cautious about putting only very stable technology into their product, and according to Matt, MySQL has been very stable: "We've been using MySQL for 10 years and we have never had any reliability problems. Ever." ScienceLogic now uses SSDs for their write-intensive appliance and that change alone has helped them achieve a 5x performance increase. Learn more>> ScienceLogic MySQL Case Study MySQL 5.6 InnoDB Compression options for better SSD performance Tuning MySQL 5.6 for Great Product Performance - on demand webinar Developer and DBA Guide to MySQL 5.6 white paper Guide to MySQL and NoSQL: The Best of Both Worlds white paper

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