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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • BI Publisher - Hottest Show in Vegas

    - by mike.donohue
    Two days down, two to go. Monday was a very busy and rewarding day. Attended "XML Publisher and FSG for Beginners" given by Susan Behn and Alyssa Johnson from Solution Beacon. It was packed, standing room only ... even though it was at 8:00 am. Later in the afternoon, despite being at the same time and in conflict with other Publisher related sessions, Noelle's session, "The Reporting Platform for Applications: Oracle Business Intelligence Publisher" and my session, "Introduction to Oracle Business Intelligence Publisher" were both very well attended. Immediately following our presentations we ran the BI Publisher Hands On Lab which was great fun. The turnout was so large that unfortunately we could not accommodate everyone who came to the lab. There were as many as 5 people huddled around each of the 20 machines. All the the groups completed the 2 main exercises. Some groups even took the product for an off-road test drive. Look at all the fun we had ... For those who could not attend or want the Hands On Lab document: Hands On Lab Oracle BI Publisher Collaborate 2010.pdf Note that these lab instructions assume a specific set up and files that you may not have in your environment. You can download and install a trial license version of BI Publisher from the download page. Highly recommend taking a look at the additional Tutorials available on OTN. Big thanks to Dan Vlamis and Jonathan Clark from Vlamis Software Solutions and to the Oracle BIWA SIG for setting up these machines and getting the time and space to run this lab. It was inspiring to see all of the attendees successfully creating reports. On Tuesday morning we were up early again for a rousing session of BI Publisher Best Practices that was also, very well attended especially considering the 8 am start. Later that morning saw Ben Bruno from STR Software and two of his customers speak on the additional functionality and ROI they have achieved by using Publisher within EBS and AventX to FAX and Email Publisher generated documents. Spent the afternoon staffing the BI Technology demo pod and had a steady flow of people dropping by with questions. Having a great conference so far and looking forward to the rest of it.

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  • Don’t Miss The Top Exastack ISV Headlines – Week Of May 26

    - by Roxana Babiciu
    Calypso Technology announced that Calypso version 14 has achieved Oracle Exadata Optimized status through OPN. In simulations of data-intensive straight through-processing tasks, Calypso achieved performance gains of up to 500% using Exadata hardware – Read more Infosys achieves Oracle SuperCluster Optimized status with Finacle, a core banking solution. Finacle can process 6x the volume of transactions currently processed by the entire US banking system – Read more

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  • JavaOne Call for Papers

    - by Paulo Folgado
    Hot off the presses!Yes, there will be a JavaOne Conference in 2010. JavaOne will be located with Oracle Develop during Oracle OpenWorld in San Francisco. Unlike in recent years, JavaOne will focus solely on Java Technology and its associated ecosystem and will also include a Sun partner showcase. All Java users and partners are invited to submit papers. The JavaOne Call for Papers is now open.Please click here to learn more.

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  • JD Edwards Delivers Once Again with Significant Announcements

    Listen to Lenley Hensarling, JD Edwards Group Vice President,talk about the significant JD Edwards announcements made during Oracle OpenWorld 2008.Lenley will highlight how JD Edwards’ customers can benefit from the latest product releases from EnterpriseOne and World,discuss the wave of companies who are upgrading to the most recent JD Edwards releases to take advantage of an array of industry specific enhancements,and elaborate on JD Edwards’ strategy about integrating to other Oracle solutions,bringing continuous value to customers.

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  • CRM Partner Community Monthly Newsletter

    - by Richard Lefebvre
    Dear CRM Partner, The Oracle EMEA CRM Partner Community Newsletter was broadcasted last Thursday to 2'000 contacts accross EMEA. If you want to be informed about Oracle Programs and Events for CRM partners by receiving this regular newsletter as well as other important communication, please register yourself to the EMEA CRM Community Pages. I look forward to welcome to our Community, Warm regards, Richard Lefebvre - EMEA CRM Partners Program Director

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  • How Fusion Middleware Built the Fusion User Experience

    See how you can leverage the entire Fusion Middleware stack to create a compelling user experience, just like Oracle's Applications User Experience team did during the design of Fusion Applications. Learn about key Fusion Middleware components that comprise Oracle's new end-to-end user experience platform in Fusion Applications. Hear about the role of components such as Application Development Framework (ADF), WebCenter, Metadata Services (MDS), Service-Oriented Architecture (SOA), and design patterns.

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  • Jobs, jobs, jobs, jobs: in Java technology (3/2012)

    - by hinkmond
    If you're looking for an opportunity to work on the latest Java technology, we have some job openings on our team. We are currently planning some pretty cool projects that you would work on! See Java Technology Jobs at Oracle: Req IRC1722640 Req IRC1722647 Req IRC1722654 So, check it out. You'll get the opportunity to program Java devices, work on cutting edge embedded platforms, and a get an assigned free blog at the Oracle blog site too. Won't that be fun? Hinkmond

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  • The Jack LaLanne School of Sysadmins

    - by rickramsey
    Two of my childhood heroes were Tarzan and Jack LaLanne. Tarzan was an obvious choice: what boy wouldn't want to spend his days bungee jumping through the jungle with his own pack of gorillas? Jack Lalanne had a disturbing habit of wearing stretch pants, but he was so damn fit for an old guy that you couldn't help but be impressed. Especially back then, when nobody knew what a dumb bell was, much less Cross-Fit. Here's what he did to celebrate his 70th birthday. Sooner or later we all face a choice in our careers: surrender to the life of a has-been like Bruce Sprinsteen's baseball player or become an unstoppable sysadmin like Jack Lalanne. If you'd rather keep on fighting like Jack, give these resources a look. Brian Bream's blog provides specific suggestions for keeping your skills up to date. The video interviews describe the types of technologies that are challenging what you used to know. Blog: The Old School Sysadmin - A Dying Breed? by Brian Bream "The sysadmin role has been far too dependent on performing repetitive tasks and working in a reactionary mode ... the sysadmin must grow a much larger skill set to be successful. Don’t grow vertically in one technology, grow horizontally amongst many technologies." Just one of the suggestions Brian Bream provides in this excellent blog post. Video: Freeing the Sysadmin From Repetitive Tasks Interview with Marshall Choy Marshall Choy, Director of Optimized Solutions at Oracle was once a sysadmin. And a Solaris engineer. He explains what optimized solutions are, how they are developed and tested, how they handle patching, and how these vertically integrated systems impact the job and duties of a sysadmin. Video: The Oracle Database Appliance Interview with Bob Thome Bob Thome, Senior Director of Product Management, explains what makes the Database Appliance simple, reliable, and affordable, and how it could change the economies and processes of the data center. Video: Why Pinellas County Chose Oracle Exalytics Interview with Gautham Gautham (pronounced like Batman's Gotham) recently led an effort to refresh the Pinellas County hardware systems. He'll explain what they were looking for, why they chose Oracle Exalytics, how they became convinced it was the right decision, and how it changed the way they managed their data center. Video: DTrace for System Administrators Interview with Brendan Gregg This video interview will give you an idea of some of the value-add tasks you can perform when you are freed from the reactive mode that Brian Bream describes in his blog. Brendan Gregg describes the best ways for sysadmins to tune deployed applications to get more performance out of them in their particular computing environment photograph of Ford Mustang GT 500 taken at Gateway Museum copyright by Rick Ramsey -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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  • Screwed Up Again, Did Ya?

    - by rickramsey
    Your turn to wear the Cantaloupe Cap of Shame? Here's how to keep it from happening again: Figure out what data you need to archive Create a solid archive someplace safer than your iphone Get wicked fast at recovering your system. Jesse Butler explains how to do all three for a system running Oracle Solaris 11: How to Recover an Oracle Solaris 11 System Website Newsletter Facebook Twitter

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  • links for 2010-04-21

    - by Bob Rhubart
    Mark Kromer: Thank you for joining us @ Collaborate! (The EPPM Blogspot) Mark's post includes a link to "Driving Capital Program and Facilities Management Success," the EPPM presentation he and Mark Rosenberg gave at Collaborate 2010. (tags: otn oracle collaborate2010 eppm enterprisearchitecture) @ORACLENERD: COLLABORATE: Day 3 Wrap Up Oracle ACE and bestower of t-shirts Chet "oraclenerd" Justice shares his brush with ODTUG greatness. (tags: otn odtug collaborate2010 oracleace)

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  • OracleServiceBus+SOA in same server

    - by Manoj Neelapu
    Oracle Service Bus 11gR1 (11.1.1.3) supports running in same JVM as SOA. This tutorial covers on how to do create domain in of SOA+OSB combined to run in single JVM .For this tutorial we will use a flavor  WebLogic installer bundled with both OEPE and coherence components (eg oepe111150_wls1033_win32.exe). WebLogic installer bundled with coherence and OEPE components can be seen in the screen shot.Oracle Service Bus 11gR1 (11.1.1.3) has built-in caching support for Business Services using coherence. Because of this we will have to install coherence before  installing OSB.  To get SOAand OSB running in the same domain, we have to install the SOA and OSB on the above ORACLE_HOME. After installation we should see both the SOA and OSB homes has highlighted in red.We could also see the coherence components which is mandatory for OSB and optional OEPE also installed.                     Now we will execute RCU(ofm_rcu_win_11.1.1.3.0_disk1_1of1) to install the schema for SOA and OSB. New RCU contains OSB tables (WLI_QS_REPORT_DATA , WLI_QS_REPORT_ATTRIBUTE) gets loaded as part of SOAINFRA schema  After this step we will have to create soa+osb domain using config wizard. It is located under $WEBLOGIC_HOME\common\bin\config.* (.cmd or .sh as per your platform) .While creating a domain we will select options for SOA Suite  and Oracle Service Bus Extension-All Domain Topologies.We can also bundle Enterprise Manager in the same installation or in a different server. Here in this case we will use the enterprise manager in the same domain. So we selected the Enterprise Manager component also. There is another option for OSB  Oracle Service Bus Extension-Single server Domain Topology. This topology is for users who want to use OSB in single server configuration. Currently SOA doesn't support single server topology. So this topology cannot be used with SOA domain but can only be used for stand alone OSB installations.We can continue with domain configuration till we reach the below screen. Following steps are mandatory if we want to have the SOA and OSB run in same JVMwe should select Managed Server, Clusters and Machines as shown below   After this selection you should see a screen with two servers One managed server for OSB and one managed for SOA.  Since we would like to have both the servers in one managed server (one JVM) we will have to do one  

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  • All about the Fusion Middleware Best Practice Centers for Applications

    Nishit Rao, Group Product Manager and Markus Zirn, Senior Director, Oracle Fusion Middleware discuss Oracle's Fusion Middlware Best Practice Centers for E-Business Suite, Peoplesoft and Siebel, and how Application Developers can use the how-to guides, blogs and webcasts to learn FMW components and create SOA solutions with their favorite applications.

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  • Nouvelle certification sur le système de stockage New Certification Pillar Axiom 600

    - by swalker
    Vous pouvez dès à présent passer l'examen Pillar Axiom 600 Storage System Essentials (1Z0-581) en version bêta. Décrochez cet examen pour devenir Spécialiste de l'implémentation des systèmes de stockage Pillar Axiom 600. Les partenaires Oracle peuvent bénéficier de bons gratuits ! Si vous souhaitez recevoir un bon gratuit pour l’examen bêta, veuillez envoyer votre demande à l’adresse [email protected] sans oublier de préciser votre nom, votre adresse email professionnelle, le nom de votre société ainsi que le nom de l'examen : Examen Pillar Axiom 600 Storage System Essentials Beta.

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  • Rapid Planning: Next Generation MRP

    - by john.bermudez
    MRP has been a mainstay of manufacturing systems for 40 years. MRP evolved from simple inventory planning systems to become the heart of the MRPII systems which eventually became ERP. While the applications surrounding it have become broader, more sophisticated and web-based, MRP continues to operate in the loneliness of the Saturday night batch window quietly exploding bills of materials and logging exceptions for hours. During this same 40 years, manufacturing business processes have seen countless changes and improvements including JIT, TQM, Six Sigma, Flow Manufacturing, Lean Manufacturing and Supply Chain Management. Although much logic has been added to MRP to deal with new manufacturing processes, it has not been able to keep up with the real-time pace of today's supply chain. As a result, planners have devised ingenious ways to trick MRP to handle new processes but often need to dump the output into spreadsheets of their own design in the hope of wrestling thousands of exceptions to ground. Oracle's new Rapid Planning application is just what companies still running MRP have been waiting for! The newest member of the Value Chain Planning product line, Rapid Planning is designed to empower planners with comprehensive supply planning that runs online in minutes, not hours. It enables a planner simulate the incremental impact of a new order or re-run an entire plan in a separate sandbox. Rapid Planning does a complete multi-level bill of material explosion like MRP but plans orders considering material and capacity constraints. Considering material and capacity constraints in planning can help you quickly reduce inventory and improve on-time shipments. Rapid Planning is an APS application that leverages years of Oracle development experience and customer feedback. Rather than rely exclusively on black-box heuristics, Rapid Planning is designed to give planners the computing power to use their industry experience and business knowledge to improve MRP. For example, Rapid Planning has a powerful worksheet user interface with built-in query capability that allows the planner to locate the orders she is interested in and use a mass update function to make quick work of large changes. The planner can save these queries and unique user interface to personalize their planning environment. Most importantly, Rapid Planning is designed to do supply planning in today's dynamic supply chain environment. It can be used to supplement MRP or replace MRP entirely. It generates plans that provide order-by-order details with aggregate key performance indicators that enable planners to quickly assess the overall business impact of a plan. To find out more about how Rapid Planning can help improve your MRP, please contact me at [email protected] or your Oracle Account Manager.

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  • SOA+OSB in same JVM

    - by Manoj Neelapu
    Oracle Service Bus 11gR1 (11.1.1.3) supports running in same JVM as SOA. This tutorial covers on how to do create domain in of SOA+OSB combined to run in single JVM . For this tutorial we will use a flavor  WebLogic installer bundled with both OEPE and coherence components (eg oepe111150_wls1033_win32.exe). WebLogic installer bundled with coherence and OEPE components can be seen in the screen shot.Oracle Service Bus 11gR1 (11.1.1.3) has built-in caching support for Business Services using coherence. Because of this we will have to install coherence before  installing OSB.  To get soa and osb running in the same domain, we have to install the SOA and OSB on the above ORACLE_HOME. After installation we should see both the SOA and OSB homes has highlighted in red.We could also see the coherence components which is mandatory for OSB and optional OEPE also installed.Now we will execute RCU(ofm_rcu_win_11.1.1.3.0_disk1_1of1) to install the schema for SOA and OSB. New RCU contains OSB tables (WLI_QS_REPORT_DATA , WLI_QS_REPORT_ATTRIBUTE) gets loaded as part of SOAINFRA schema After this step we will have to create soa+osb domain using config wizard. It is located under $WEBLOGIC_HOME\common\bin\config.* (.cmd or .sh as per your platform) .While creating a domain we will select options for SOA Suite  and Oracle Service Bus Extension-All Domain Topologies.There is another option for OSB  Oracle Service Bus Extension-Single server Domain Topology. This topology is for users who want to use OSB in single server configuration. Currently SOA doesn't support single server topology. So this topology cannot be used with SOA domain but can only be used for stand alone OSB installations.We can continue with domain configuration till we reach the below screen. Following steps are mandatory if we want to have the SOA and OSB run in same JVMwe should select Managed Server, Clusters and Machines as shown below After this selection you should see a screen with two servers One managed server for OSB and one managed for SOA. Since we would like to have both the servers in one managed server (one JVM) we will have to do one important step here. We have to delete either of the servers and rename the other server with deleted server name.eg delete osb_server1 and rename the soa_server1 to osb_server1 or we can also delete soa_server1 and rename the osb_server1 to soa_server1After this steps proceed as as-usual . If we observe created domain we see only one managed server which contains components for both SOA and OSB ($DOMAIN_HOME/startManagedWebLogic_readme.txt). 

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  • CVE-2010-1634 Integer Overflow vulnerability in Python

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2010-1634 Integer Overflow vulnerability 5.0 Python Solaris 10 SPARC: 143506-03 X86: 143507-03 Solaris 11 Contact Support This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • General Questions on setting up Subversion (w/Netbeans) and web development workflow.

    - by Roeland
    Hey guys, I am web developer who currently works mostly on his own but, some projects require outside coding help (my brother.) Anyway, after running in to the problem of "working on the same files" and "saving over each others edits" I decided to research ways to avoid this. Through the help of stackoverflow I decided on subversion. My setup is the following: A windows 2008 server with a clean install. My desktop which is on the local network of the server. Then my brothers desktop which is at his house, not on lan. We both prefer to use netbeans for development. My Questions: How do we set this thing up correctly and most optimally. Here is my current setup and work flow. dev site: in the past I just created sub domains with my web host for test sites (company1.bythepixel.com, company2.bythepixel.com), and editted those sites with netbeans set up having remote sources (ftp). how do i set up my netbeans now? should I set it up with remote sources? I guess I may need to set up a web server on my local server. I'm just not sure of the work flow. When i hit save in netbeans.. will it update the repository.. then do i need to update the site from the repository somehow? live site: when going live, i would just copy all the files from the dev site into the live site. from what i gather i should be able to update the site from the dev repository? Currently I am toying with virtualsvn server (http://www.visualsvn.com/server/) on my local server. It looks like it is set up to use the http protocol. Is there advantages to this or should I consider something that does the file//. Do you recommend any other subversion software that would run on my 2008 box? how will my brother connect? should i set up a permanent vpn from his house to mine? suggestions? (not that important) how do I deal with databases, there anyway to do subversion on database? I know I have a lot of questions and I am trying to read / make sense of the free online subversion book, but its all so overwhelming! Wish there was a small subversion for dummies guide :)

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  • Using the ASP.NET Cache to cache data in a Model or Business Object layer, without a dependency on System.Web in the layer - Part One.

    - by Rhames
    ASP.NET applications can make use of the System.Web.Caching.Cache object to cache data and prevent repeated expensive calls to a database or other store. However, ideally an application should make use of caching at the point where data is retrieved from the database, which typically is inside a Business Objects or Model layer. One of the key features of using a UI pattern such as Model-View-Presenter (MVP) or Model-View-Controller (MVC) is that the Model and Presenter (or Controller) layers are developed without any knowledge of the UI layer. Introducing a dependency on System.Web into the Model layer would break this independence of the Model from the View. This article gives a solution to this problem, using dependency injection to inject the caching implementation into the Model layer at runtime. This allows caching to be used within the Model layer, without any knowledge of the actual caching mechanism that will be used. Create a sample application to use the caching solution Create a test SQL Server database This solution uses a SQL Server database with the same Sales data used in my previous post on calculating running totals. The advantage of using this data is that it gives nice slow queries that will exaggerate the effect of using caching! To create the data, first create a new SQL database called CacheSample. Next run the following script to create the Sale table and populate it: USE CacheSample GO   CREATE TABLE Sale(DayCount smallint, Sales money) CREATE CLUSTERED INDEX ndx_DayCount ON Sale(DayCount) go INSERT Sale VALUES (1,120) INSERT Sale VALUES (2,60) INSERT Sale VALUES (3,125) INSERT Sale VALUES (4,40)   DECLARE @DayCount smallint, @Sales money SET @DayCount = 5 SET @Sales = 10   WHILE @DayCount < 5000  BEGIN  INSERT Sale VALUES (@DayCount,@Sales)  SET @DayCount = @DayCount + 1  SET @Sales = @Sales + 15  END Next create a stored procedure to calculate the running total, and return a specified number of rows from the Sale table, using the following script: USE [CacheSample] GO   SET ANSI_NULLS ON GO   SET QUOTED_IDENTIFIER ON GO   -- ============================================= -- Author:        Robin -- Create date: -- Description:   -- ============================================= CREATE PROCEDURE [dbo].[spGetRunningTotals]       -- Add the parameters for the stored procedure here       @HighestDayCount smallint = null AS BEGIN       -- SET NOCOUNT ON added to prevent extra result sets from       -- interfering with SELECT statements.       SET NOCOUNT ON;         IF @HighestDayCount IS NULL             SELECT @HighestDayCount = MAX(DayCount) FROM dbo.Sale                   DECLARE @SaleTbl TABLE (DayCount smallint, Sales money, RunningTotal money)         DECLARE @DayCount smallint,                   @Sales money,                   @RunningTotal money         SET @RunningTotal = 0       SET @DayCount = 0         DECLARE rt_cursor CURSOR       FOR       SELECT DayCount, Sales       FROM Sale       ORDER BY DayCount         OPEN rt_cursor         FETCH NEXT FROM rt_cursor INTO @DayCount,@Sales         WHILE @@FETCH_STATUS = 0 AND @DayCount <= @HighestDayCount        BEGIN        SET @RunningTotal = @RunningTotal + @Sales        INSERT @SaleTbl VALUES (@DayCount,@Sales,@RunningTotal)        FETCH NEXT FROM rt_cursor INTO @DayCount,@Sales        END         CLOSE rt_cursor       DEALLOCATE rt_cursor         SELECT DayCount, Sales, RunningTotal       FROM @SaleTbl   END   GO   Create the Sample ASP.NET application In Visual Studio create a new solution and add a class library project called CacheSample.BusinessObjects and an ASP.NET web application called CacheSample.UI. The CacheSample.BusinessObjects project will contain a single class to represent a Sale data item, with all the code to retrieve the sales from the database included in it for simplicity (normally I would at least have a separate Repository or other object that is responsible for retrieving data, and probably a data access layer as well, but for this sample I want to keep it simple). The C# code for the Sale class is shown below: using System; using System.Collections.Generic; using System.Data; using System.Data.SqlClient;   namespace CacheSample.BusinessObjects {     public class Sale     {         public Int16 DayCount { get; set; }         public decimal Sales { get; set; }         public decimal RunningTotal { get; set; }           public static IEnumerable<Sale> GetSales(int? highestDayCount)         {             List<Sale> sales = new List<Sale>();               SqlParameter highestDayCountParameter = new SqlParameter("@HighestDayCount", SqlDbType.SmallInt);             if (highestDayCount.HasValue)                 highestDayCountParameter.Value = highestDayCount;             else                 highestDayCountParameter.Value = DBNull.Value;               string connectionStr = System.Configuration.ConfigurationManager .ConnectionStrings["CacheSample"].ConnectionString;               using(SqlConnection sqlConn = new SqlConnection(connectionStr))             using (SqlCommand sqlCmd = sqlConn.CreateCommand())             {                 sqlCmd.CommandText = "spGetRunningTotals";                 sqlCmd.CommandType = CommandType.StoredProcedure;                 sqlCmd.Parameters.Add(highestDayCountParameter);                   sqlConn.Open();                   using (SqlDataReader dr = sqlCmd.ExecuteReader())                 {                     while (dr.Read())                     {                         Sale newSale = new Sale();                         newSale.DayCount = dr.GetInt16(0);                         newSale.Sales = dr.GetDecimal(1);                         newSale.RunningTotal = dr.GetDecimal(2);                           sales.Add(newSale);                     }                 }             }               return sales;         }     } }   The static GetSale() method makes a call to the spGetRunningTotals stored procedure and then reads each row from the returned SqlDataReader into an instance of the Sale class, it then returns a List of the Sale objects, as IEnnumerable<Sale>. A reference to System.Configuration needs to be added to the CacheSample.BusinessObjects project so that the connection string can be read from the web.config file. In the CacheSample.UI ASP.NET project, create a single web page called ShowSales.aspx, and make this the default start up page. This page will contain a single button to call the GetSales() method and a label to display the results. The html mark up and the C# code behind are shown below: ShowSales.aspx <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="ShowSales.aspx.cs" Inherits="CacheSample.UI.ShowSales" %>   <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">   <html xmlns="http://www.w3.org/1999/xhtml"> <head runat="server">     <title>Cache Sample - Show All Sales</title> </head> <body>     <form id="form1" runat="server">     <div>         <asp:Button ID="btnTest1" runat="server" onclick="btnTest1_Click"             Text="Get All Sales" />         &nbsp;&nbsp;&nbsp;         <asp:Label ID="lblResults" runat="server"></asp:Label>         </div>     </form> </body> </html>   ShowSales.aspx.cs using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Web.UI; using System.Web.UI.WebControls;   using CacheSample.BusinessObjects;   namespace CacheSample.UI {     public partial class ShowSales : System.Web.UI.Page     {         protected void Page_Load(object sender, EventArgs e)         {         }           protected void btnTest1_Click(object sender, EventArgs e)         {             System.Diagnostics.Stopwatch stopWatch = new System.Diagnostics.Stopwatch();             stopWatch.Start();               var sales = Sale.GetSales(null);               var lastSales = sales.Last();               stopWatch.Stop();               lblResults.Text = string.Format( "Count of Sales: {0}, Last DayCount: {1}, Total Sales: {2}. Query took {3} ms", sales.Count(), lastSales.DayCount, lastSales.RunningTotal, stopWatch.ElapsedMilliseconds);         }       } }   Finally we need to add a connection string to the CacheSample SQL Server database, called CacheSample, to the web.config file: <?xmlversion="1.0"?>   <configuration>    <connectionStrings>     <addname="CacheSample"          connectionString="data source=.\SQLEXPRESS;Integrated Security=SSPI;Initial Catalog=CacheSample"          providerName="System.Data.SqlClient" />  </connectionStrings>    <system.web>     <compilationdebug="true"targetFramework="4.0" />  </system.web>   </configuration>   Run the application and click the button a few times to see how long each call to the database takes. On my system, each query takes about 450ms. Next I shall look at a solution to use the ASP.NET caching to cache the data returned by the query, so that subsequent requests to the GetSales() method are much faster. Adding Data Caching Support I am going to create my caching support in a separate project called CacheSample.Caching, so the next step is to add a class library to the solution. We shall be using the application configuration to define the implementation of our caching system, so we need a reference to System.Configuration adding to the project. ICacheProvider<T> Interface The first step in adding caching to our application is to define an interface, called ICacheProvider, in the CacheSample.Caching project, with methods to retrieve any data from the cache or to retrieve the data from the data source if it is not present in the cache. Dependency Injection will then be used to inject an implementation of this interface at runtime, allowing the users of the interface (i.e. the CacheSample.BusinessObjects project) to be completely unaware of how the caching is actually implemented. As data of any type maybe retrieved from the data source, it makes sense to use generics in the interface, with a generic type parameter defining the data type associated with a particular instance of the cache interface implementation. The C# code for the ICacheProvider interface is shown below: using System; using System.Collections.Generic;   namespace CacheSample.Caching {     public interface ICacheProvider     {     }       public interface ICacheProvider<T> : ICacheProvider     {         T Fetch(string key, Func<T> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry);           IEnumerable<T> Fetch(string key, Func<IEnumerable<T>> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry);     } }   The empty non-generic interface will be used as a type in a Dictionary generic collection later to store instances of the ICacheProvider<T> implementation for reuse, I prefer to use a base interface when doing this, as I think the alternative of using object makes for less clear code. The ICacheProvider<T> interface defines two overloaded Fetch methods, the difference between these is that one will return a single instance of the type T and the other will return an IEnumerable<T>, providing support for easy caching of collections of data items. Both methods will take a key parameter, which will uniquely identify the cached data, a delegate of type Func<T> or Func<IEnumerable<T>> which will provide the code to retrieve the data from the store if it is not present in the cache, and absolute or relative expiry policies to define when a cached item should expire. Note that at present there is no support for cache dependencies, but I shall be showing a method of adding this in part two of this article. CacheProviderFactory Class We need a mechanism of creating instances of our ICacheProvider<T> interface, using Dependency Injection to get the implementation of the interface. To do this we shall create a CacheProviderFactory static class in the CacheSample.Caching project. This factory will provide a generic static method called GetCacheProvider<T>(), which shall return instances of ICacheProvider<T>. We can then call this factory method with the relevant data type (for example the Sale class in the CacheSample.BusinessObject project) to get a instance of ICacheProvider for that type (e.g. call CacheProviderFactory.GetCacheProvider<Sale>() to get the ICacheProvider<Sale> implementation). The C# code for the CacheProviderFactory is shown below: using System; using System.Collections.Generic;   using CacheSample.Caching.Configuration;   namespace CacheSample.Caching {     public static class CacheProviderFactory     {         private static Dictionary<Type, ICacheProvider> cacheProviders = new Dictionary<Type, ICacheProvider>();         private static object syncRoot = new object();           ///<summary>         /// Factory method to create or retrieve an implementation of the  /// ICacheProvider interface for type <typeparamref name="T"/>.         ///</summary>         ///<typeparam name="T">  /// The type that this cache provider instance will work with  ///</typeparam>         ///<returns>An instance of the implementation of ICacheProvider for type  ///<typeparamref name="T"/>, as specified by the application  /// configuration</returns>         public static ICacheProvider<T> GetCacheProvider<T>()         {             ICacheProvider<T> cacheProvider = null;             // Get the Type reference for the type parameter T             Type typeOfT = typeof(T);               // Lock the access to the cacheProviders dictionary             // so multiple threads can work with it             lock (syncRoot)             {                 // First check if an instance of the ICacheProvider implementation  // already exists in the cacheProviders dictionary for the type T                 if (cacheProviders.ContainsKey(typeOfT))                     cacheProvider = (ICacheProvider<T>)cacheProviders[typeOfT];                 else                 {                     // There is not already an instance of the ICacheProvider in       // cacheProviders for the type T                     // so we need to create one                       // Get the Type reference for the application's implementation of       // ICacheProvider from the configuration                     Type cacheProviderType = Type.GetType(CacheProviderConfigurationSection.Current. CacheProviderType);                     if (cacheProviderType != null)                     {                         // Now get a Type reference for the Cache Provider with the                         // type T generic parameter                         Type typeOfCacheProviderTypeForT = cacheProviderType.MakeGenericType(new Type[] { typeOfT });                         if (typeOfCacheProviderTypeForT != null)                         {                             // Create the instance of the Cache Provider and add it to // the cacheProviders dictionary for future use                             cacheProvider = (ICacheProvider<T>)Activator. CreateInstance(typeOfCacheProviderTypeForT);                             cacheProviders.Add(typeOfT, cacheProvider);                         }                     }                 }             }               return cacheProvider;                 }     } }   As this code uses Activator.CreateInstance() to create instances of the ICacheProvider<T> implementation, which is a slow process, the factory class maintains a Dictionary of the previously created instances so that a cache provider needs to be created only once for each type. The type of the implementation of ICacheProvider<T> is read from a custom configuration section in the application configuration file, via the CacheProviderConfigurationSection class, which is described below. CacheProviderConfigurationSection Class The implementation of ICacheProvider<T> will be specified in a custom configuration section in the application’s configuration. To handle this create a folder in the CacheSample.Caching project called Configuration, and add a class called CacheProviderConfigurationSection to this folder. This class will extend the System.Configuration.ConfigurationSection class, and will contain a single string property called CacheProviderType. The C# code for this class is shown below: using System; using System.Configuration;   namespace CacheSample.Caching.Configuration {     internal class CacheProviderConfigurationSection : ConfigurationSection     {         public static CacheProviderConfigurationSection Current         {             get             {                 return (CacheProviderConfigurationSection) ConfigurationManager.GetSection("cacheProvider");             }         }           [ConfigurationProperty("type", IsRequired=true)]         public string CacheProviderType         {             get             {                 return (string)this["type"];             }         }     } }   Adding Data Caching to the Sales Class We now have enough code in place to add caching to the GetSales() method in the CacheSample.BusinessObjects.Sale class, even though we do not yet have an implementation of the ICacheProvider<T> interface. We need to add a reference to the CacheSample.Caching project to CacheSample.BusinessObjects so that we can use the ICacheProvider<T> interface within the GetSales() method. Once the reference is added, we can first create a unique string key based on the method name and the parameter value, so that the same cache key is used for repeated calls to the method with the same parameter values. Then we get an instance of the cache provider for the Sales type, using the CacheProviderFactory, and pass the existing code to retrieve the data from the database as the retrievalMethod delegate in a call to the Cache Provider Fetch() method. The C# code for the modified GetSales() method is shown below: public static IEnumerable<Sale> GetSales(int? highestDayCount) {     string cacheKey = string.Format("CacheSample.BusinessObjects.GetSalesWithCache({0})", highestDayCount);       return CacheSample.Caching.CacheProviderFactory. GetCacheProvider<Sale>().Fetch(cacheKey,         delegate()         {             List<Sale> sales = new List<Sale>();               SqlParameter highestDayCountParameter = new SqlParameter("@HighestDayCount", SqlDbType.SmallInt);             if (highestDayCount.HasValue)                 highestDayCountParameter.Value = highestDayCount;             else                 highestDayCountParameter.Value = DBNull.Value;               string connectionStr = System.Configuration.ConfigurationManager. ConnectionStrings["CacheSample"].ConnectionString;               using (SqlConnection sqlConn = new SqlConnection(connectionStr))             using (SqlCommand sqlCmd = sqlConn.CreateCommand())             {                 sqlCmd.CommandText = "spGetRunningTotals";                 sqlCmd.CommandType = CommandType.StoredProcedure;                 sqlCmd.Parameters.Add(highestDayCountParameter);                   sqlConn.Open();                   using (SqlDataReader dr = sqlCmd.ExecuteReader())                 {                     while (dr.Read())                     {                         Sale newSale = new Sale();                         newSale.DayCount = dr.GetInt16(0);                         newSale.Sales = dr.GetDecimal(1);                         newSale.RunningTotal = dr.GetDecimal(2);                           sales.Add(newSale);                     }                 }             }               return sales;         },         null,         new TimeSpan(0, 10, 0)); }     This example passes the code to retrieve the Sales data from the database to the Cache Provider as an anonymous method, however it could also be written as a lambda. The main advantage of using an anonymous function (method or lambda) is that the code inside the anonymous function can access the parameters passed to the GetSales() method. Finally the absolute expiry is set to null, and the relative expiry set to 10 minutes, to indicate that the cache entry should be removed 10 minutes after the last request for the data. As the ICacheProvider<T> has a Fetch() method that returns IEnumerable<T>, we can simply return the results of the Fetch() method to the caller of the GetSales() method. This should be all that is needed for the GetSales() method to now retrieve data from a cache after the first time the data has be retrieved from the database. Implementing a ASP.NET Cache Provider The final step is to actually implement the ICacheProvider<T> interface, and add the implementation details to the web.config file for the dependency injection. The cache provider implementation needs to have access to System.Web. Therefore it could be placed in the CacheSample.UI project, or in its own project that has a reference to System.Web. Implementing the Cache Provider in a separate project is my favoured approach. Create a new project inside the solution called CacheSample.CacheProvider, and add references to System.Web and CacheSample.Caching to this project. Add a class to the project called AspNetCacheProvider. Make the class a generic class by adding the generic parameter <T> and indicate that the class implements ICacheProvider<T>. The C# code for the AspNetCacheProvider class is shown below: using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Web.Caching;   using CacheSample.Caching;   namespace CacheSample.CacheProvider {     public class AspNetCacheProvider<T> : ICacheProvider<T>     {         #region ICacheProvider<T> Members           public T Fetch(string key, Func<T> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry)         {             return FetchAndCache<T>(key, retrieveData, absoluteExpiry, relativeExpiry);         }           public IEnumerable<T> Fetch(string key, Func<IEnumerable<T>> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry)         {             return FetchAndCache<IEnumerable<T>>(key, retrieveData, absoluteExpiry, relativeExpiry);         }           #endregion           #region Helper Methods           private U FetchAndCache<U>(string key, Func<U> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry)         {             U value;             if (!TryGetValue<U>(key, out value))             {                 value = retrieveData();                 if (!absoluteExpiry.HasValue)                     absoluteExpiry = Cache.NoAbsoluteExpiration;                   if (!relativeExpiry.HasValue)                     relativeExpiry = Cache.NoSlidingExpiration;                   HttpContext.Current.Cache.Insert(key, value, null, absoluteExpiry.Value, relativeExpiry.Value);             }             return value;         }           private bool TryGetValue<U>(string key, out U value)         {             object cachedValue = HttpContext.Current.Cache.Get(key);             if (cachedValue == null)             {                 value = default(U);                 return false;             }             else             {                 try                 {                     value = (U)cachedValue;                     return true;                 }                 catch                 {                     value = default(U);                     return false;                 }             }         }           #endregion       } }   The two interface Fetch() methods call a private method called FetchAndCache(). This method first checks for a element in the HttpContext.Current.Cache with the specified cache key, and if so tries to cast this to the specified type (either T or IEnumerable<T>). If the cached element is found, the FetchAndCache() method simply returns it. If it is not found in the cache, the method calls the retrievalMethod delegate to get the data from the data source, and then adds this to the HttpContext.Current.Cache. The final step is to add the AspNetCacheProvider class to the relevant custom configuration section in the CacheSample.UI.Web.Config file. To do this there needs to be a <configSections> element added as the first element in <configuration>. This will match a custom section called <cacheProvider> with the CacheProviderConfigurationSection. Then we add a <cacheProvider> element, with a type property set to the fully qualified assembly name of the AspNetCacheProvider class, as shown below: <?xmlversion="1.0"?>   <configuration>  <configSections>     <sectionname="cacheProvider" type="CacheSample.Base.Configuration.CacheProviderConfigurationSection, CacheSample.Base" />  </configSections>    <connectionStrings>     <addname="CacheSample"          connectionString="data source=.\SQLEXPRESS;Integrated Security=SSPI;Initial Catalog=CacheSample"          providerName="System.Data.SqlClient" />  </connectionStrings>    <cacheProvidertype="CacheSample.CacheProvider.AspNetCacheProvider`1, CacheSample.CacheProvider, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null">  </cacheProvider>    <system.web>     <compilationdebug="true"targetFramework="4.0" />  </system.web>   </configuration>   One point to note is that the fully qualified assembly name of the AspNetCacheProvider class includes the notation `1 after the class name, which indicates that it is a generic class with a single generic type parameter. The CacheSample.UI project needs to have references added to CacheSample.Caching and CacheSample.CacheProvider so that the actual application is aware of the relevant cache provider implementation. Conclusion After implementing this solution, you should have a working cache provider mechanism, that will allow the middle and data access layers to implement caching support when retrieving data, without any knowledge of the actually caching implementation. If the UI is not ASP.NET based, if for example it is Winforms or WPF, the implementation of ICacheProvider<T> would be written around whatever technology is available. It could even be a standalone caching system that takes full responsibility for adding and removing items from a global store. The next part of this article will show how this caching mechanism may be extended to provide support for cache dependencies, such as the System.Web.Caching.SqlCacheDependency. 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