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  • Web Experience Management: Segmentation & Targeting - Chalk Talk with John

    - by Michael Snow
    Today's post comes from our WebCenter friend, John Brunswick.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Having trouble getting your arms around the differences between Web Content Management (WCM) and Web Experience Management (WEM)?  Told through story, the video below outlines the differences in an easy to understand manner. By following the journey of Mr. and Mrs. Smith on their adventure to find the best amusement park in two neighboring towns, we can clearly see what an impact context and relevancy play in our decision making within online channels.  Just as when we search to connect with the best products and services for our needs, the Smiths have their grandchildren coming to visit next week and finding the best park is essential to guarantee a great family vacation.  One town effectively Segments and Targets visitors to enhance their experience, reducing the effort needed to learn about their park. Have a look below to join the Smiths in their search.    Learn MORE about how you might measure up: Deliver Engaging Digital Experiences Drive Digital Marketing SuccessAccess Free Assessment Tool

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  • Just when you thought it was safe..........

    - by GrumpyOldDBA
    One of my duties is to handle software releases to our Production system, as is my want I always run my eye down any schema changes, this new object stood out for a number of reasons. I may add this to my interview questions: SET ANSI_NULLS ON SET QUOTED_IDENTIFIER ON GO IF NOT EXISTS ( SELECT 1 FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA= 'dbo' AND TABLE_NAME= 'MSPaymentForExtraction' ) BEGIN CREATE TABLE [dbo].[MSPaymentForExtraction]([MSPaymentID] [ int ] NOT NULL IDENTITY...(read more)

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  • How often to authenticate iOS app in web service

    - by jeraldov
    I am trying to build an iOS app that connects to a PHP+MySQL web service. My question is how often should I check for user's authentication to get data from the web service. My app requires a login at start up, but I am wondering if how often should I check if he can still validly get data from the web service. Should I check for his username and password each time the user views a table view that get its data from the web service?

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  • New Feature in ODI 11.1.1.6: Enterprise Data Quality Integration

    - by Julien Testut
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Data Integrator 11.1.1.6.0 introduces a new Open Tool called EnterpriseDataQuality which allows ODI users to invoke an Oracle Enterprise Data Quality Job from a Package. This post will give you an overview of this new feature. Oracle Enterprise Data Quality (OEDQ) provides organizations with an integrated suite of data quality tools that offer an end-to-end solution to measure, improve, and manage the quality of data from any domain, including customer and product data. The addition of the EnterpriseDataQuality Open Tool extends the inline Data Quality capabilities of Oracle Data Integrator with Oracle Enterprise Data Quality powerful data profiling, cleansing, matching, and monitoring capabilities. The EnterpriseDataQuality Open Tool can invoke any OEDQ Job stored in a Project. This Open Tool connects to an OEDQ server using a JMX (Java Management Extensions) interface. Once installed, this Open Tool will be found under Plugins in the Package Toolbox area: This EnterpriseDataQuality Open Tool takes a couple of parameters as inputs such as the Enterprise Data Quality Job and Project names, the OEDQ hostname and JMX port etc. With the EnterpriseDataQuality Open Tool, ODI customers can now incorporate their Oracle Enterprise Data Quality processes within their Data Integration workflows. You will find instructions about how to use the Enterprise Data Quality Open Tool in the Oracle Data Integrator documentation at: Using the EnterpriseDataQuality Open Tool.You can find an overview of all the new features introduced in ODI 11.1.1.6 in the following document: ODI 11.1.1.6 New Features Overview.

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  • Salt River Project Identifies US$500,000 in Cost Reduction Opportunities Through Unified IT Portfolio Management

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Salt River Project (SRP) includes two entities serving the Phoenix area: the Salt River Project Agricultural Improvement and Power District and the Salt River Valley Water Users’ Association. The SRP district operates various power plants and generating stations to provide electricity to nearly 956,000 retail customers. The SRP association maintains an extensive system of reservoirs, wells, and irrigation laterals to deliver nearly 1 million acre-feet of water annually. Salt River Project implemented Oracle’s Primavera Portfolio Management to unify management of its extensive IT portfolio, including essential utility systems, like work and asset management, as well as programming frameworks and development tools. With the system, SRP discovered almost US$500,000 in cost-reduction opportunities by identifying redundant or low use software, including 150 applications that are close to being unsupported. The company retired 10 applications in the last year and upgraded 34 systems. SRP also identified preferred technologies and ensured that more than 90% of applications are based on standard technologies—reducing procurement costs, simplifying maintenance support, and lowering total cost of ownership. Solutions: Provided approximately 70 users in the IT support group with detailed insight into the product lifecycle of each piece of IT infrastructure and software in the entire portfolio Discovered almost US$500,000 in cost reduction opportunities by identifying redundant or low use software that could be eliminated or migrated to alternative solutions Identified approximately 150 applications that are close to being unsupported and prioritized them to begin modernization Click here to view more Oracle Primavera Portfolio Management solutions for SRP. Why Oracle Salt River Project chose Oracle’s Primavera Portfolio Management after evaluating it against four other solutions. “Oracle’s Primavera Portfolio Management offered the most functionality to support our diverse needs,” said Eileen Ahles, IT portfolio manager, Salt River Project. Read the complete customer success story Access a list of all Primavera customer success stories

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  • How to use Object Type Converter

    - by arun.x.sridharan(at)oracle.com
    UseCase Description A person form where in user will enter String which has to be converted to Number while persisting. From the User Interface we might be getting a String value which has to be persisted in the database as a number in that scenario we can use converters to map the java object which is of type String to its database value which is a Number. For example , there is a 'Person' table in database which is used to store the user details passed from the User Interface. It has a 'Status' column which is of the value  Number. But from the User Interface String values (Active/InActive) are passed . For persisting the user details we can use Object type converter and provide the mappings for status column corresponding to the String values. Object type converter can be used if you wanted to have a mapping for a field for example when departmentName on the entity was of String value and mapped to dept_name field on the database table which is of the value NUMBER.   Implementation steps Sample EJB API for setting the value of status on Person Entity as a String     public void createPerson(String status,String firstName,String lastName) {                Person person = new Person();                // status will be set as a String value received from the User Interface         person.setStatus(status);                person.setFirstname(firstName);        person.setLastname(lastName);                persistPerson(person);         } In the sample code shown above status is passed as a String, this has to be converted to Number. The String value obtained will be set on Person object and persistPerson API will be called for creating a new person from the values passed from the User Interface.  Steps to configure Object type converter: 1. Navigate to Person Entity from persistence.xml and navigate to status field2. Click on Conversion tab and select Converted check box3. Select Object Type Converter radio button and set the Data Type Class to      java.math.BigDecimal and Object Type Class to java.lang.String4. Specify the conversion values for all the values that can be passed from the user interface  as shown below5. Set the Default Object value

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  • What if you could work on anything you wanted?

    - by red@work
    This week we've downed our tools and organised ourselves into small project teams or struck out alone. We're working on whatever we like, with whoever we like, wherever we like. We've called it Down Tools week and so far it's a blast. It all started a few months ago with an idea from Neil, our CEO. Neil wanted to capture the excitement, innovation, and productivity of Coding by the Sea and extend this to all Red Gaters working in Product Development. A brainstorm is always a good place to start for an "anything goes" project. Half of Red Gate piled into our largest meeting room (it's pretty big) armed with flip charts, post its and a heightened sense of possibility. An hour or so later our SQL Servery walls were covered in project ideas. So what would you do, if you could work on anything you wanted? Many projects are related to tools we already make, others are for internal product development use and some are, well, just something completely different. Someone suggested we point a web cam at the SQL Servery lunch queue so we can check it before heading to lunch. That one couldn't wait for Down Tools Week. It was up and running within a few days and even better, it captures the table tennis table too. Thursday is the Show and Tell - I am looking forward to seeing what everyone has come up with. Some of the projects will turn into new products or features so this probably isn't the time or place to go into detail of what is being worked on. Rest assured, you'll hear all about it! We're making a video as we go along too which will be up on our website as soon. In the meantime, all meetings are cancelled, we've got plenty of food in and people are being very creative with the £500 expenses budget (Richard, do you really need an iPad?). It's brilliant to see it all coming together from the idea stage to reality. Catch up with our progress by following #downtoolsweek on Twitter. Who knows, maybe a future Red Gate flagship tool is coming to life right now? By the way, it's business as usual for our customer facing and internal operations teams. Hmm, maybe we can all down tools for a week and ask Product Development to hold the fort? Post by: Alice Chapman

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  • What is new in Oracle SOA Suite 11g R1 PS6? by Shanny Anoep

    - by JuergenKress
    Oracle has released a new version 11.1.1.7.0 for their Oracle Fusion Middleware product line. This version includes Patch Set #6 (PS6) for Oracle SOA Suite 11g R1, with a big list of improvements and fixes for each component in that suite. In this post we will highlight some of the interesting updates with regards to troubleshooting, performance, reliability and scalability. Infrastructure/Purging scripts Database growth is a common problem for large-scale Oracle SOA Suite deployments. Oracle already provides multiple purging strategies for the SOA Suite runtime database. This patch set includes two new scripts for purging most of the runtime data: Table Recreation Script (TRS): This script can be used to reclaim as much database space as possible, while still retaining the open instances. It can be used as a corrective action for databases that grew excessively, for example when purging was not performed at all. This should be used as a single corrective action only; the script does not replace the normal purging scripts. Truncate script: Remove all records from the SOA Suite runtime tables without dropping the tables. This script can be used for cloning SOA Suite environments without copying the instance data, or for recreating test scenarios by cleaning all the runtime data. The Oracle SOA Suite Administrator's guide contains a table with the available purging strategies. Diagnostic dumps Using WLST you could already dump diagnostic information about various components of the SOA Suite. This version adds support to retrieve more information on BPEL and Adapters from the command-line. Diagnostic dumps for BPEL New diagnostic dumps are available for BPEL to get information on thread pools, average processing time for BPEL components, and average waiting times for asynchronous instances. This information can be very useful for performance analysis or troubleshooting. With WLST this information can be retrieved from the command-line and included for monitoring or reporting. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Suite PS6,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Engineered Systems: Oracle schlägt drei Fliegen mit einer Klappe

    - by A&C Redaktion
    Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die News aus dem Partnergeschäft von Oracle sorgen für Schlagzeilen im Magazin ChannelPartner. Über den neuen Fokus auf Engineered Systems und die SMB Appliances heißt es dort, so könne Oracle „drei Fliegen mit einer Klappe schlagen“: Erstens wird früheren Sun Hardware-Resellern der Einstieg ins Software-Geschäft erleichtert, zweitens bieten die Appliances neue Möglichkeiten für den Mittelstand und drittens bekräftigt die Strategie das zweistufige Channel-Modell. Dazu Silvia Kaske, Senior Director Channel Sales & Alliances Oracle Deutschland: "Wir stärken weltweit den Channel, weil das SMB-Geschäft zunehmend anzieht." Neben der durchaus positiven Wertung der Channel-Strategie bietet der Artikel einen anschaulichen Überblich darüber, was Engineered Systems eigentlich sind. Außerdem werden die Einsatzmöglichkeiten (Big Data, Mobile Computing, Cloud etc.) und Angebote von Oracle in diesem Bereich dargestellt und diskutiert. Das Highlight hierbei ist – wen wundert’s – die Oracle Database Appliance. Mit dem Portfolio wächst natürlich auch die Zahl der Spezialisierungen. Logisch, findet Silvia Kaske: "Endkunden erwarten keine Generalisten, sondern Spezialisten. Nur mit einem klaren Fokus wird der Partner erfolgreich sein". Hier geht’s zum vollständigen CP-Artikel unter dem Titel „Oracle lockt Channel mit SMB-Appliances“.

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  • Paypal PDT and IPN , how does it work?

    - by slow diver
    PDT Payment Data Transfer is getting the transaction data of the purchase that was made on paypal site and you want to fetch that on your own site and display to the user. Also you may want to store it in your database for archive and tracking purposes. But I cannot exactly follow the documentation here What I am not getting is Once you have activated PDT, every time a buyer makes a website payment and is redirected to your return URL, a transaction token will be passed along as a "GET" variable to this return URL. In order to properly use PDT and display transaction details to your customer, you should fetch the transaction token, variable name "tx", and retreive transaction details from PayPal by constructing an HTTP POST to PayPal. Your POST should be sent to https://www.paypal.com/cgi-bin/webscr. You must post the transaction token using the variable "tx" and the value of the transaction token previously received (e.g. "tx=transaction_token"), and the special identity token using the variable at and the value of your PDT identity token (e.g. "at=identity_token"). You will also need to append a variable named "cmd" with the value "_notify-synch", for example "cmd=_notify-synch", to the POST string. IPN I have setup Instant Payment Notification through setting according to this documentation. This is basically logging into your paypal account and enable IPN while specifying a url where the notification will be sent. This is used to complete an order so that the product can be shipped. What I did is setup a PHP page. I have created a table and whenever that page is called (or hit), it registers an entry in the table so I know a notification came from Paypal. But it does not work either. What am I really doing wrong? The first thing I want to trouble shoot though is when the buyer pays the amount, he is automatically redirected to my site. I have enabled this but automatic redirection just does not work. Instead he is shown the url as an option after payment confirmation is shown. Can someone guide my how the PDT process goes? Where do I make the request for PDT, is it along the very first request (Buy Now button) or it is sent later? Addition I found some good sampling code of how everything should work but it still does not work. I use this code http://officetrio.com/modules/free-php-paypal-ipn-script.php for IPN. I am using this for PDT. This one uses SSL, I changed SSL to regular HTTP (copied paypal version), still does not work. http://ykyuen.wordpress.com/2010/02/17/paypal-payment-data-transfer-sample-code/

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  • Managing Matrix Relationships: Organization Visualization and Navigation

    - by Nancy Estell Zoder
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle is pleased to announce the posting of our latest feature, Matrix Relationship Administration. Our continued investment in our Organization Visualization and Navigation solution is demonstrated with the release of Matrix Relationship Administration as well as the enhancements made to our Org Viewer capabilities. Some of those enhancements include the ability to export to Excel and Visio, Search, Zoom, as well as the addition of Manager Self Service transactions. Matrix relationships are relationships defined by rules or ad hoc. These relationships can include, but are not limited to, product or project affiliations, functional groups including multi dimensional relationships such as when the product, region or even the customer is the profit center. The PeopleSoft solution will enable you to configure how you work in this multi dimensional world to ensure you have the tools to be productive……. For more information, please check out the datasheet available on oracle.com, video on the feature on YouTube or contact your sales representative.

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  • T-SQL User-Defined Functions: the good, the bad, and the ugly (part 4)

    - by Hugo Kornelis
    Scalar user-defined functions are bad for performance. I already showed that for T-SQL scalar user-defined functions without and with data access, and for most CLR scalar user-defined functions without data access , and in this blog post I will show that CLR scalar user-defined functions with data access fit into that picture. First attempt Sticking to my simplistic example of finding the triple of an integer value by reading it from a pre-populated lookup table and following the standard recommendations...(read more)

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  • Transform Your Portal Experience and Optimize Online Engagement

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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  • Introducing Oracle Retail Mobile Point-of-Service

    - by user801960
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle recently announced the introduction of Oracle Retail Mobile Point-of-Service, a mobile extension to the Oracle Retail Point-of-Service (POS) used by many retailers internationally. Oracle Retail Mobile POS offers wide ranging cost and efficiency benefits by allowing staff resource to be used more effectively whilst also reducing spend associated with fixed POS solutions. For retailers utilising Oracle Retail Stores Solutions, additional benefits can be realised. Oracle Retail Mobile POS works with these solutions to allow store personnel to check in-store inventory, access product information and specifications, and perform tasks such as the printing or emailing of receipts and the activation of gift cards.  As Oracle Retail Mobile POS is an extension of Oracle Retail Point-of-Service, retailers can benefit from seamless integration with existing systems, simple upgrade procedures and seamless delivery across the business. However, the solution’s scalable and flexible architecture also supports multiple mobile operators and systems, so retailers are not locked into particular vendors. As well as being popular with retailers, Mobile POS has also proved to be well liked by consumers as it facilitates improved customer service levels. Retail staff are able to spend more time with consumers on the shop floor, access requested inventory information, and perform tasks that would traditionally have needed to be completed at a fixed cash register. Additional information can be accessed on Oracle Retail Point-of-Service or read the press announcement Oracle Introduces Mobile Point-of-Service for Retailers. Normal 0 false false false EN-US X-NONE X-NONE

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  • Running MySQL in Batch Mode

    Anyone who has spent a fair amount of time working with databases comes to realize that common tasks like backups and data transfers should be run from a script rather than interactively. In this tutorial, we will be writing a common batch file to back up a table to a file.

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  • Jornada de conocimiento CX. Una experiencia sin precedentes.

    - by Noelia Gomez
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Más de 40 profesionales de Contact Centers de las empresas más notorias del país, se reunieron ayer en un entorno privilegiado como es la majestuosa Casa de Velázquez de Madrid. La jornada comenzó con la bienvenida de Fernando Rumbero, Director de Generación de Negocio de Aplicaciones en Oracle, que nos planteó la situación del mercado y nos puso en perspectiva de la visión del cliente. Después Ana del Amo , Gema Sebastian, ambas especialistas en soluciones CRM,y Albert Valls, especialista en aplicaciones en la nube, nos hablaron de los retos a los que se enfrentan los departamento de atención al cliente, nos dieron las claves de cómo abordarlos y aterrizaron los conceptos con casos reales. La nota de positivismo nos la dio la ponencia de Silvia García, Directora del Instituto de la Felicidad de Coca-Cola, hablándonos de la importancia de la felicidad y cómo llevarla a nuestro trabajo y transmitirla al cliente. La jornada finalizó con una mesa redonda donde todos los asistentes compartieron sus experiencias, inquietudes y necesidades para lograr el lazo perfecto en la relación con el cliente. El broche final fue marcado por la comida con el networking como telón de fondo y amenizado por un concierto de piano en directo. Esperando que lo hayan disfrutado, queríamos agradecer a los asistentes su participación y disposición, que fueron la clave para lograr un ambiente excepcional. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Developing Schema Compare for Oracle (Part 1)

    - by Simon Cooper
    SQL Compare is one of Red Gate's most successful SQL Server tools; it allows developers and DBAs to compare and synchronize the contents of their databases. Although similar tools exist for Oracle, they are quite noticeably lacking in the usability and stability that SQL Compare is known for in the SQL Server world. We could see a real need for a usable schema comparison tools for Oracle, and so the Schema Compare for Oracle project was born. Over the next few weeks, as we come up to release of v1, I'll be doing a series of posts on the development of Schema Compare for Oracle. For the first post, I thought I would start with the main pitfalls that we stumbled across when developing the product, especially from a SQL Server background. 1. Schemas and Databases The most obvious difference is that the concept of a 'database' is quite different between Oracle and SQL Server. On SQL Server, one server instance has multiple databases, each with separate schemas. There is typically little communication between separate databases, and most databases are no more than about 1000-2000 objects. This means SQL Compare can register an entire database in a reasonable amount of time, and cross-database dependencies probably won't be an issue. It is a quite different scene under Oracle, however. The terms 'database' and 'instance' are used interchangeably, (although technically 'database' refers to the datafiles on disk, and 'instance' the running Oracle process that reads & writes to the database), and a database is a single conceptual entity. This immediately presents problems, as it is infeasible to register an entire database as we do in SQL Compare; in my Oracle install, using the standard recommended options, there are 63975 system objects. If we tried to register all those, not only would it take hours, but the client would probably run out of memory before we finished. As a result, we had to allow people to specify what schemas they wanted to register. This decision had quite a few knock-on effects for the design, which I will cover in a future post. 2. Connecting to Oracle The next obvious difference is in actually connecting to Oracle – in SQL Server, you can specify a server and database, and off you go. On Oracle things are slightly more complicated. SIDs, Service Names, and TNS A database (the files on disk) must have a unique identifier for the databases on the system, called the SID. It also has a global database name, which consists of a name (which doesn't have to match the SID) and a domain. Alternatively, you can identify a database using a service name, which normally has a 1-to-1 relationship with instances, but may not if, for example, using RAC (Real Application Clusters) for redundancy and failover. You specify the computer and instance you want to connect to using TNS (Transparent Network Substrate). The user-visible parts are a config file (tnsnames.ora) on the client machine that specifies how to connect to an instance. For example, the entry for one of my test instances is: SC_11GDB1 = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = simonctest)(PORT = 1521)) ) (CONNECT_DATA = (SID = 11gR1db1) ) ) This gives the hostname, port, and SID of the instance I want to connect to, and associates it with a name (SC_11GDB1). The tnsnames syntax also allows you to specify failover, multiple descriptions and address lists, and client load balancing. You can then specify this TNS identifier as the data source in a connection string. Although using ODP.NET (the .NET dlls provided by Oracle) was fine for internal prototype builds, once we released the EAP we discovered that this simply wasn't an acceptable solution for installs on other people's machines. Due to .NET assembly strong naming, users had to have installed on their machines the exact same version of the ODP.NET dlls as we had on our build server. We couldn't ship the ODP.NET dlls with our installer as the Oracle license agreement prohibited this, and we didn't want to force users to install another Oracle client just so they can run our program. To be able to list the TNS entries in the connection dialog, we also had to locate and parse the tnsnames.ora file, which was complicated by users with several Oracle client installs and intricate TNS entries. After much swearing at our computers, we eventually decided to use a third party Oracle connection library from Devart that we could ship with our program; this could use whatever client version was installed, parse the TNS entries for us, and also had the nice feature of being able to connect to an Oracle server without having any client installed at all. Unfortunately, their current license agreement prevents us from shipping an Oracle SDK, but that's a bridge we'll cross when we get to it. 3. Running synchronization scripts The most important difference is that in Oracle, DDL is non-transactional; you cannot rollback DDL statements like you can on SQL Server. Although we considered various solutions to this, including using the flashback archive or recycle bin, or generating an undo script, no reliable method of completely undoing a half-executed sync script has yet been found; so in this case we simply have to trust that the DBA or developer will check and verify the script before running it. However, before we got to that stage, we had to get the scripts to run in the first place... To run a synchronization script from SQL Compare we essentially pass the script over to the SqlCommand.ExecuteNonQuery method. However, when we tried to do the same for an OracleConnection we got a very strange error – 'ORA-00911: invalid character', even when running the most basic CREATE TABLE command. After much hair-pulling and Googling, we discovered that Oracle has got some very strange behaviour with semicolons at the end of statements. To understand what's going on, we need to take a quick foray into SQL and PL/SQL. PL/SQL is not T-SQL In SQL Server, T-SQL is the language used to interface with the database. It has DDL, DML, control flow, and many other nice features (like Turing-completeness) that you can mix and match in the same script. In Oracle, DDL SQL and PL/SQL are two completely separate languages, with different syntax, different datatypes and different execution engines within the instance. Oracle SQL is much more like 'pure' ANSI SQL, with no state, no control flow, and only the basic DML commands. PL/SQL is the Turing-complete language, but can only do DML and DCL (i.e. BEGIN TRANSATION commands). Any DDL or SQL commands that aren't recognised by the PL/SQL engine have to be passed back to the SQL engine via an EXECUTE IMMEDIATE command. In PL/SQL, a semicolons is a valid token used to delimit the end of a statement. In SQL, a semicolon is not a valid token (even though the Oracle documentation gives them at the end of the syntax diagrams) . When you execute the command CREATE TABLE table1 (COL1 NUMBER); in SQL*Plus the semicolon on the end is a command to SQL*Plus to execute the preceding statement on the server; it strips off the semicolon before passing it on. SQL Developer does a similar thing. When executing a PL/SQL block, however, the syntax is like so: BEGIN INSERT INTO table1 VALUES (1); INSERT INTO table1 VALUES (2); END; / In this case, the semicolon is accepted by the PL/SQL engine as a statement delimiter, and instead the / is the command to SQL*Plus to execute the current block. This explains the ORA-00911 error we got when trying to run the CREATE TABLE command – the server is complaining about the semicolon on the end. This also means that there is no SQL syntax to execute more than one DDL command in the same OracleCommand. Therefore, we would have to do a round-trip to the server for every command we want to execute. Obviously, this would cause lots of network traffic and be very slow on slow or congested networks. Our first attempt at a solution was to wrap every SQL statement (without semicolon) inside an EXECUTE IMMEDIATE command in a PL/SQL block and pass that to the server to execute. One downside of this solution is that we get no feedback as to how the script execution is going; we're currently evaluating better solutions to this thorny issue. Next up: Dependencies; how we solved the problem of being unable to register the entire database, and the knock-on effects to the whole product.

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  • How to Split an Outlook PST File?

    MS Outlook PST Files: Personal Storage Table (PST) is a vital component of Microsoft Outlook email client. Almost all the Outlook mailbox items including mail messages, contacts, notes, calendar, jou... [Author: Pamela Broom - Computers and Internet - April 12, 2010]

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  • Two BULK INSERT issues I worked around recently

    - by AaronBertrand
    Since I am still afraid of SSIS, and because I am dealing mostly with CSV files and table structures that are relatively simple and require only one of the three letters in the acronym "ETL," I find myself using BULK INSERT a lot. I have been meaning to switch to using CLR, since I am doing a lot of file system querying using xp_cmdshell, but I haven't had the chance to really explore it yet. I know, a lot of you are probably thinking, wow, look at all those bad habits. But for every person thinking...(read more)

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  • Women Techmakers

    Women Techmakers A panel of technical women leaders at Google talk about innovation, product leadership, and getting more women to the table. Susan Wojcicki (SVP, Advertising) Angela Lai (VP, Engineering of Payments) Anna Patterson (Director, Engineering) Gayathri Rajan (Director, Product Management) Megan Smith (VP, New Business Development) as moderator From: GoogleDevelopers Views: 10 3 ratings Time: 00:00 More in Education

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  • How To: Using spatial data with Entity Framework and Connector/Net

    - by GABMARTINEZ
    One of the new features introduced in Entity Framework 5.0 is the incorporation of some new types of data within an Entity Data Model: the spatial data types. These types allow us to perform operations on coordinates values in an easier way. There's no need to add stored routines or functions for every operation among these geometry types, now the user can have the alternative to put this logic on his application or keep it in the database. In the new 6.7.4 version there's also this new feature incorporated to Connector/Net library so our users can start exploring it and could provide us some feedback or comments about this new functionality. Through this tutorial on how to create a Code First Entity Model with a geometry column, we'll show an example on using Geometry types and some common operations when using geometry types inside an application. Requirements: - Connector/Net 6.7.4 - Entity Framework 5.0 version - .NET Framework 4.5 version - Basic understanding on Entity Framework and C# language. - An installed and running instance of MySQL Server 5.5.x or 5.6.10 version- Visual Studio 2012. Step One: Create a new Console Application  Inside Visual Studio select File->New Project menu option and select the Console Application template. Also make sure the .Net 4.5 version is selected so the new features for EF 5.0 will work with the application. Step Two: Add the Entity Framework Package For adding the Entity Framework Package there is more than one option: the package manager console or the Manage Nuget Packages option dialog. If you want to open the Package Manager Console, go to the Tools Menu -> Library Package Manager -> Package Manager Console. On the Package Manager Console Type:Install-Package EntityFrameworkThis will add the reference to the project of the latest released No alpha version of Entity Framework. Step Three: Adding Entity class and DBContext We'll add a simple class that represents a table entity to save some places and its location using a DBGeometry column that will be mapped to a Geometry type in MySQL. After that some operations can be performed using this data. public class MyPlace { [Key] public int Id { get; set; } public string name { get; set; } public DbGeometry location { get; set; } } public class JourneyDb : DbContext { public DbSet<MyPlace> MyPlaces { get; set; } }  Also make sure to add the connection string to the App.Config file as in the example: <?xml version="1.0" encoding="utf-8"?> <configuration>   <configSections>     <!-- For more information on Entity Framework configuration, visit http://go.microsoft.com/fwlink/?LinkID=237468 -->     <section name="entityFramework" type="System.Data.Entity.Internal.ConfigFile.EntityFrameworkSection, EntityFramework, Version=5.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false" />   </configSections>   <startup>     <supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5" />   </startup>   <connectionStrings>     <add name="JourneyDb" connectionString="server=localhost;userid=root;pwd=;database=journeydb" providerName="MySql.Data.MySqlClient"/>   </connectionStrings>   <entityFramework>     </entityFramework> </configuration> Note also that the <entityFramework> section is empty.Step Four: Adding some new records.On the Program.cs file add the following code for the Main method so the Database gets created and also some new data can be added to the new table. This code adds some records containing some determinate locations. After being added a distance function will be used to know how much distance has each location in reference to the Queens Village Station in New York. static void Main(string[] args)    {     using (JourneyDb cxt = new JourneyDb())      {        cxt.Database.Delete();        cxt.Database.Create();         cxt.MyPlaces.Add(new MyPlace()        {          name = "JFK INTERNATIONAL AIRPORT OF NEW YORK",          location = DbGeometry.FromText("POINT(40.644047 -73.782291)"),        });         cxt.MyPlaces.Add(new MyPlace()        {          name = "ALLEY POND PARK",          location = DbGeometry.FromText("POINT(40.745696 -73.742638)"),        });       cxt.MyPlaces.Add(new MyPlace()        {          name = "CUNNINGHAM PARK",          location = DbGeometry.FromText("POINT(40.735031 -73.768387)"),        });         cxt.MyPlaces.Add(new MyPlace()        {          name = "QUEENS VILLAGE STATION",          location = DbGeometry.FromText("POINT(40.717957 -73.736501)"),        });         cxt.SaveChanges();         var points = (from p in cxt.MyPlaces                      select new { p.name, p.location });        foreach (var item in points)       {         Console.WriteLine("Location " + item.name + " has a distance in Km from Queens Village Station " + DbGeometry.FromText("POINT(40.717957 -73.736501)").Distance(item.location) * 100);       }       Console.ReadKey();      }  }}Output : Location JFK INTERNATIONAL AIRPORT OF NEW YORK has a distance from Queens Village Station 8.69448802402959 Km. Location ALLEY POND PARK has a distance from Queens Village Station 2.84097675104912 Km. Location CUNNINGHAM PARK has a distance from Queens Village Station 3.61695793727275 Km. Location QUEENS VILLAGE STATION has a distance from Queens Village Station 0 Km. Conclusion:Adding spatial data to a table is easier than before when having Entity Framework 5.0. This new Entity Framework feature that handles spatial data columns within the Data layer has a lot of integrated functions and methods toease this type of tasks.Notes:This version of Connector/Net is just released as GA so is preatty much stable to be used on a ProductionEnvironment. Please send us your comments or questions using this blog or at the Forums where we keep answering any questions you have about Connector/Net and MySQL Server.A copy of this sample project can be downloaded here. This application does not include any library so you will haveto add them before running it. Happly MySQL/.Net Coding.

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  • Can't access local network when connect to pppoe

    - by shantanu
    I am using DSL(PPPOE) connection in ubuntu. It has two part (I am not sure), when I just connect the cable, system automatically get an IP address started with 172.x.x.x(DHCP). When I connect using username/password (PPPOE) I get another IP started with 10.x.x.x and can access internet but can't access some local IP (in my LAN), which are some FTP, media server provided by my ISP. I complained about that to my ISP but they reply Windows is working It's true, Windows 7 is working fine with this settings. I can access internet and local server at the same time. Also I use a WIFI router (TP-link TL-WR340G/TL-WR340GD) which result the same problem. So when I connect cable directly to system and use Windows 7 than everything is fine. Otherwise problem. Similar problem discussed here. Edit before connect. route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 172.100.0.1 0.0.0.0 UG 0 0 0 eth0 172.100.0.0 0.0.0.0 255.255.0.0 U 1 0 0 eth0 after connect. Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 10.12.44.91 0.0.0.0 UG 0 0 0 ppp0 10.12.44.91 0.0.0.0 255.255.255.255 UH 0 0 0 ppp0 ifconfig after connect eth0 Link encap:Ethernet HWaddr 74:d0:2b:d5:b3:6c inet6 addr: fe80::76d0:2bff:fed5:b36c/64 Scope:Link inet6 addr: 2002:ac64:154:c:76d0:2bff:fed5:b36c/64 Scope:Global inet6 addr: fec0::c:76d0:2bff:fed5:b36c/64 Scope:Site UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:26582 errors:0 dropped:18 overruns:0 frame:0 TX packets:2340 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2542063 (2.5 MB) TX bytes:244938 (244.9 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:4118 errors:0 dropped:0 overruns:0 frame:0 TX packets:4118 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:336759 (336.7 KB) TX bytes:336759 (336.7 KB) ppp0 Link encap:Point-to-Point Protocol inet addr:10.12.44.95 P-t-P:10.12.44.91 Mask:255.255.255.255 inet6 addr: fe80::a536:c7ae:e079:d88d/10 Scope:Link UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1492 Metric:1 RX packets:689 errors:0 dropped:0 overruns:0 frame:0 TX packets:744 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:3 RX bytes:385746 (385.7 KB) TX bytes:75296 (75.2 KB) I used network manager to create network(DSL connection)

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  • Idera Compliance Manager 3.5 and SQL Server 2012 Release Candidate

    Unlike most conventional database auditing solutions, SQL Compliance Manager places a blanket over data access with real-time auditing. Clients can pinpoint any malicious intent with sensitive column auditing. This feature gives specifics as to who has accessed information located within an audited table's sensitive columns. With transaction status auditing, database administrators can detect suspicious activity by auditing the status of transactions that execute DML statements on an audited database with the help of rollbacks and save-points. In addition, SQL Compliance Manager lives up t...

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  • Devoxx!!

    - by Yolande
    0 0 1 350 2000 Oracle Corporation 16 4 2346 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Announcing Devoxx London! Taking place on  March 26th and 27th, 2013 right before Devoxx  France on March 28th and 29th, this will be the first  edition of Devoxx UK!. The call for papers begins  on December 1st for Devoxx in London and Paris.  Speakers will be able to present at the two  conferences in the same week. Oracle committed  to fully sponsor the three Devoxx conferences in  2013 with a platinum sponsorship. Over 5,000 developers are expected to attend those conferences. Five dancing NAO robots welcomed attendees at the keynote. Stephan Janssen offers the JUGs to replicate Devoxx4kids workshops using his content and web infrastructure.  He recommended organizing kid events because “the workshops were really fun and such rewarding experience.” Stephan also announced the redesign of Parleys with Html 5 and GlassFish. Friendlier to speakers, they will be able to post their slides online before their talks and then sync the talk's sound track with the slides. Nandini Ramani, VP of product development explained in her keynote address the growing role of Java from enterprise application development to cloud computing to embedded machine-to-machines systems. “Java continues to drive the applications and devices that enrich our interactivity with the world around us” she said. The Java platform has expanded its reach with the OS X and Linux ARM support on Java SE and with two new releases, Java SE embedded and Java embedded Suite 7.0 middleware platform.  Coming up next year is JDK 8, which will include Project Lambda, Project Nashorn and more. As part of that release, JavaFX will offer 3D and third-party component integration. At Devoxx, the slick and interactive schedules were designed with JavaFX. The earliest version of the Java EE 7 SDK is available for download and has WebSocket support, improved JSON support and more.  Stephen Chin arrived on stage with his bike, ending his European NightHacking tour. Check the hacking sessions online here

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  • LightSwitch Tutorial - Adding Image to a LightSwitch Screen

    - by ChrisD
    Last week, I have discussed how to control Screen Layouts in LightSwitch. Now, I will talk about how to add an image to the LightSwitch screen. In this demo, I will try to upload the image to the screen and will save the image into the database. The first step we need to do is start the VS 2010, create LightSwitch Desktop application with the name “AddingImageIntoScreenInLSBeta2” as shown in the following figure. The second steps, create a table as shown in the screen by selecting the "create a table" option in the start up screen. Then, we need to add a New Data Screen to our demo application. See the following figure which is the default screen layouts for the screen we have created. So we have to change the layout of this screen so that the uploading and using the image in the screen can be easily explained. Before adding the Model Window we have to prepare the layout. So delete the Highlighted fields as shown in the above figure. After preparing the layout to add the image, just add a new Group to the Person Property Rows Layout. To add a new group, [No: 1] – Select the Rows layout, it will shows you the Add button. [No: 2] – Click the Add button to select the new group. [No: 3] – Select the New Group. After adding the new group change the Layout type to Columns Layout. Here, -          Change the rows layout to columns layouts and give the display name as Uploading Image Example. -          Click on the add button to add the Photo field under the column layout. Add a new group under the Column layout group. Follow the [No: #] to create a new group under the columns layout group. After adding a new group of rows layout add the fields to the newly created group. [No: 1] – Select the Rows Layout group and change the display name as Details. [No: 2] – Click on Add button to select the appropriate fields to add to the group. [No: 3] – Add the fields to the group The above snippet shows the complete layout tree for our screen. Now the screen for uploading the image is ready. Just press the Play button. And see the result.

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