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  • The Importance of Fully Specifying a Problem

    - by Alan
    I had a customer call this week where we were provided a forced crashdump and asked to determine why the system was hung. Normally when you are looking at a hung system, you will find a lot of threads blocked on various locks, and most likely very little actually running on the system (unless it's threads spinning on busy wait type locks). This vmcore showed none of that. In fact we were seeing hundreds of threads actively on cpu in the second before the dump was forced. This prompted the question back to the customer: What exactly were you seeing that made you believe that the system was hung? It took a few days to get a response, but the response that I got back was that they were not able to ssh into the system and when they tried to login to the console, they got the login prompt, but after typing "root" and hitting return, the console was no longer responsive. This description puts a whole new light on the "hang". You immediately start thinking "name services". Looking at the crashdump, yes the sshds are all in door calls to nscd, and nscd is idle waiting on responses from the network. Looking at the connections I see a lot of connections to the secure ldap port in CLOSE_WAIT, but more interestingly I am seeing a few connections over the non-secure ldap port to a different LDAP server just sitting open. My feeling at this point is that we have an either non-responding LDAP server, or one that is responding slowly, the resolution being to investigate that server. Moral When you log a service ticket for a "system hang", it's great to get the forced crashdump first up, but it's even better to get a description of what you observed to make to believe that the system was hung.

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  • Interim Patches for CVE-2011-4313 released through MOS

    - by Alan
    As reported on the article on the Sun Security Blog, interim patches are available for Solaris 8,9 and 10 directly from MOS without the need to log a Service Request. There is also Interim Relief available for Solaris 11, but at this point in time that will still require a Service Request. As seen from running "named -V", these patches implement the same fix as ISC by taking Bind to the version:BIND 9.6-ESV-R5-P1.

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  • What are the Consequences for using Relative Location Headers?

    - by Alan Storm
    According to the spec, Location headers used in a redirect require a server name HTTP/1.1 301 Moved Permanently ... Location: http://example.com/foo/baz/bar However, in 2012, most web browsers will recognize a relative path and redirect you to the new location using the original server name HTTP/1.1 301 Moved Permanently ... Location: /foo/baz/bar Are there any negative/surprising consequences to using the relative URLs in the Location headers? My particular concern is how Google/search-engines will interpret this, but if there's anything else I'm not thinking about I'd love to hear it.

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  • How much effort is involved in moving a WordPress site to a private server? [on hold]

    - by Alan
    I work in tech, but am on the business side. I have a WordPress site that I would like to move to a personal server and associate with a new domain name. I already have a server (actually, a friend is letting me use his) and the domain name. A friend-of-a-friend, who claims to be an IT pro, has agreed to help, but now is asking for what feels like a lot of money for what he says is a pretty time-intensive job. This doesn't sound right to me, so I thought I would ask here: Would it take months or even days to move the content, and why would it have to be moved in stages? The blog currently uses a basic template and has about 1000 posts. How much effort is really involved in moving a WordPress site from one server to another? Can anyone explain the process? Would it just make more sense to point the domain name at the existing WordPress blog, and pay the nominal yearly fee? I appreciate any answers you can provide.

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  • Handling deleted users - separate or same table?

    - by Alan Beats
    The scenario is that I've got an expanding set of users, and as time goes by, users will cancel their accounts which we currently mark as 'deleted' (with a flag) in the same table. If users with the same email address (that's how users log in) wish to create a new account, they can signup again, but a NEW account is created. (We have unique ids for every account, so email addresses can be duplicated amongst live and deleted ones). What I've noticed is that all across our system, in the normal course of things we constantly query the users table checking the user is not deleted, whereas what I'm thinking is that we dont need to do that at all...! [Clarification1: by 'constantly querying', I meant that we have queries which are like: '... FROM users WHERE isdeleted="0" AND ...'. For example, we may need to fetch all users registered for all meetings on a particular date, so in THAT query, we also have FROM users WHERE isdeleted="0" - does this make my point clearer?] (1) continue keeping deleted users in the 'main' users table (2) keep deleted users in a separate table (mostly required for historical book-keeping) What are the pros and cons of either approach?

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  • Where should I store and verify files manipulated by an app

    - by Alan W. Smith
    I'm working on a little Ruby script to move screenshots while renaming them based on a specific convention. I'll be writing tests to confirm the behavior. Ruby has lots of conventions for where to store files (e.g. the "spec" and "features" directories for RSpec and Cucumber, respectively), but I'm not finding best practices for storing files that will be acted upon by the tests. The same goes for a destination for the final copies of the files. So, the question in two parts is: Where should I store files that the test cases will use for a source input. Where should tests that need to write output files send them to.

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  • Earliest use of Comments as Semantically Meaningful Things in a Program?

    - by Alan Storm
    In certain corners of the PHP meta-programming world, it's become fashionable to use PHPDoc comments as a mechanism for providing semantically meaningful information to a program. That is, other code will parse the doc blocks and do something significant with the information encoded in those comments. Doctrine's annotations and code generation are an example of this. What's the earliest (or some early) use of this technique? I have vague memories of some early java Design by Contract implementations doing similar things, but I'm not sure of those folks were inventing the technique, or if they got it from somewhere. Mainly asking so I can provide some historical context for PHP developers who haven't come across the technique before, and are distrustful of it because it seems a little crazy pants.

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  • Sweden Windows Azure Group Meeting in November &amp; Fast with Windows Azure Competition

    - by Alan Smith
    SWAG November Meeting There will be a Sweden Windows Azure Group (SWAG) meeting in Stockholm on Monday 19th November. Chris Klug will be presenting a session on Windows Azure Mobile Services, and I will be presenting a session on Web Site Authentication with Social Identity Providers. Active Solution have been kid enough to host the event, and will be providing food and refreshments. The registration link is here: http://swag14.eventbrite.com If you would like to join SWAG the link is here: http://swagmembership.eventbrite.com Fast with Windows Azure Competition I’ve entered a 3 minute video of rendering a 3D animation using 256 Windows Azure worker roles in the “Fast with Windows Azure” competition. It’s the last week of voting this week, it would be great if you can check out the video and vote for it if you like it. I have not driven a car for about 15 years, so if I win you can expect a hilarious summery of the track day in Vegas. My preparation for the day would be to play Project Gotham Racing for a weekend, and watch a lot of Top Gear.   My video is “Rapid Massive On-Demand Scalability Makes Me Fast!”. The link is here: http://www.meetwindowsazure.com/fast/

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  • Will Ubuntu be releasing an update for Cedar Trail Processors?

    - by Alan
    There is a file available on the Intel web site with the file name "cdv-gfx-drivers-1.0.1_bee.tar.bz2" and a date of July 6, 2012. It can be found by searching the Intel Download Center for the filename or the string "Linux* PowerVR Graphics/Media Drivers". The download page links to the file, release notes and a link, Enabling hardware accelerated playback that takes one to a page containing links to two pdf documents titled "Enabling Hardware Accelerated Playback for Intel® AtomTM Processor N2000/D2000 Series", one for Ubuntu and one for Fedora. The instruction and release notes speak to working with kernel 3.1.0 and since I do not feel I have the skills, knowledge or training to do anything else but, follow the instructions to the "T", I am very reluctant to try anything on my freshly updated 3.2.0 kernel. I would much rather use a Ubuntu supported kernel that applies these drivers and doesn't break anything in the process. Is it a case where this is so new that Canonical has not yet included these drivers but, soon will do so?

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  • error: no such partition after 11.10 upgrade to 12.04

    - by Alan King
    -I recently upgraded my 11.10 install to 12.04 LTS and got the above error message upon reboot after a GNU GRUB version ubuntu3 display showing Ubuntu 3.2.0-23-generic pae and other kernels or memory tests to choose from. The upgrade had to be done by CD because the Update Manager did not show the 12.04 upgrade option. After selecting the default install option of upgrading 11.10 to 12.04, I was presented with a screen saying that I had not specified a swap partition. Upon selection the 'back' key, I was taken to a partition page which listed two current partitions (only Ubuntu 11.10 had been installed - no Windoz): an ext4 partition plus a small 1.8GB partition. I double clicked the small partition and selected it as the swap partition even though I wondered at the time why this even came up. I can see the two user folders under home from the file manager screen while runnning 12.04 from the CD but if I try to access either one an error message is displayed saying I do not have permission while I get a loading message in the lower right corner of the window that does not go away. I have two questions: Can I access the user folders prior to recovery via the Terminal? If so, how? How do I fix the GRUB issue?

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  • How do I implement URL rewriting in my .htaccess file?

    - by Alan
    I'd like to do some URL rewriting (Why? See this question.) so that instead of users seeing addresses like labouseur.com/course-compilers.html they can instead see and use simply labouseur.com/course-compilers (Even better, maybe I should restructure that so that it's courses/compilers.) I'm using a Linux-based shared hosting service for my website, so I do not have administrative control of the server, but I do have control over .htaccess. The references I've read online seemed less than clear to me, so I'm looking for a little clarity and advice here. Thanks!

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  • After one has made many grid based puzzles how does one make then into a PDF ready for printing

    - by alan ross
    After one has generated many grid based puzzles like sudoku, kakuro or even plain crosswords and now one has to print them in a book. How does one make a pdf (book file) from them automatically. To explain the question better. One has the puzzle ready in computer format like ..35.6.89 for all nine rows. The dot being the empty cell. How does one convert then to a picture on a PDF page complete with box, automatically without doing them individually and then print a book from the pdf file. As can be seen there are other things also printed on the page all this is done automatically.

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  • I have a performance problem

    - by Alan
    (copied from my wordpress blog). So start 95% of the performance calls that I receive. They usually continue something like: I have gathered some *stat data for you (eg the guds tool from Document 1285485.1), can you please root cause our problem? So, do you think you could? Neither can I, based on this my answer inevitably has to be "No". Given this kind of problem statement, I have no idea about the expectations, the boundary conditions, or even the application. The answer may as well be "Performance problems? Consult your local Doctor for Viagra". It's really not a lot to go on. So, What kind of problem description is going to allow me to start work on the issue that is being seen? I don't doubt that there really is an issue, it just needs to be pinned down somewhat. What behavior exactly are you expecting to see? Be specific and use business metrics. For example "run-time", "response-time" and "throughput". This helps us define exit criterea. Now, let's look at the system that is having problems. How is what you are seeing different? Use the same type of metrics. The answers to these two questions take us a long way towards being able to work a call. Even more helpful are answers to questions like Has this system ever worked to expectation? If so, when did it start exhibiting this behavior? Is the problem always present, or does it sometimes work to expectation? If it sometimes works to expectation, when are you seeing the problem? Is there any discernible pattern? Is the impact of the problem getting better, worse, or remaining constant? What kind of differences are there between when the system was performing to expectation and when it is not? Are there other machines where we could expect to see the same issue (eg similar usage and load), but are not? Again, differences? Once we start to gather information like this we start to build up a much clearer picture of exactly what we need to investigate, and what we need to achieve so that both you and me agree that the problem has been solved. Please help get that figure of poorly defined problem statements down from it's current 95% value.

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  • How to get my windows docs ; pics, mp3, and docs off an external usb hard drive (sata 3.5 enclosure)

    - by Alan
    Back when I had windows 7, I cloned my internal hard drive to an enclosed external usb hard drive. I then formatted my internal hard drive and installed ubuntu 11.10 as my only OS. How do I migrate my files, pics, mp3's, and etc off the external drive and back to my internal drive which now only has ubuntu on it. (and why is this process not made easier?) I have tried logging in as the root user but I cannot find the external device. I have downloaded several different apps to manage files, usb sticks and etc. PLEASE HELP!!!

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  • GDB Not Skipping Functions without Debug Info

    - by Alan Lue
    I compiled GDB 7 on a Mac OS X Leopard system. When stepping through a C program, GDB fails to step through 'printf()' statements, which probably don't have associated debug information, and starts printing "Cannot find bounds of current function." Here's some output: $ /usr/local/bin/gdb try1 GNU gdb (GDB) 7.1 Copyright (C) 2010 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-apple-darwin10". (gdb) list 1 #include <stdio.h> 2 static void display(int i, int *ptr); 3 4 int main(void) { 5 int x = 5; 6 int *xptr = &x; 7 printf("In main():\n"); 8 printf(" x is %d and is stored at %p.\n", x, &x); 9 printf(" xptr holds %p and points to %d.\n", xptr, *xptr); 10 display(x, xptr); (gdb) b 6 Breakpoint 1 at 0x1e8e: file try1.c, line 6. (gdb) r Starting program: /tmp/try1 Breakpoint 1, main () at try1.c:6 6 int *xptr = &x; (gdb) n 7 printf("In main():\n"); (gdb) n 0x0000300a in ?? () (gdb) n Cannot find bounds of current function (gdb) n Cannot find bounds of current function Any idea what's going on? Alan

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  • Binary file email attachment problem

    - by Alan Harris-Reid
    Hi there, Using Python 3.1.2 I am having a problem sending binary attachment files (jpeg, pdf, etc.) - MIMEText attachments work fine. The code in question is as follows... for file in self.attachments: part = MIMEBase('application', "octet-stream") part.set_payload(open(file,"rb").read()) encoders.encode_base64(part) part.add_header('Content-Disposition', 'attachment; filename="%s"' % file) msg.attach(part) # msg is an instance of MIMEMultipart() server = smtplib.SMTP(host, port) server.login(username, password) server.sendmail(from_addr, all_recipients, msg.as_string()) However, way down in the calling-stack (see traceback below), it looks as though msg.as_string() has received an attachment which creates a payload of 'bytes' type instead of string. Has anyone any idea what might be causing the problem? Any help would be appreciated. Alan builtins.TypeError: string payload expected: File "c:\Dev\CommonPY\Scripts\email_send.py", line 147, in send server.sendmail(self.from_addr, all_recipients, msg.as_string()) File "c:\Program Files\Python31\Lib\email\message.py", line 136, in as_string g.flatten(self, unixfrom=unixfrom) File "c:\Program Files\Python31\Lib\email\generator.py", line 76, in flatten self._write(msg) File "c:\Program Files\Python31\Lib\email\generator.py", line 101, in _write self._dispatch(msg) File "c:\Program Files\Python31\Lib\email\generator.py", line 127, in _dispatch meth(msg) File "c:\Program Files\Python31\Lib\email\generator.py", line 181, in _handle_multipart g.flatten(part, unixfrom=False) File "c:\Program Files\Python31\Lib\email\generator.py", line 76, in flatten self._write(msg) File "c:\Program Files\Python31\Lib\email\generator.py", line 101, in _write self._dispatch(msg) File "c:\Program Files\Python31\Lib\email\generator.py", line 127, in _dispatch meth(msg) File "c:\Program Files\Python31\Lib\email\generator.py", line 155, in _handle_text raise TypeError('string payload expected: %s' % type(payload))

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  • Templates vs. coded HTML

    - by Alan Harris-Reid
    I have a web-app consisting of some html forms for maintaining some tables (SQlite, with CherryPy for web-server stuff). First I did it entirely 'the Python way', and generated html strings via. code, with common headers, footers, etc. defined as functions in a separate module. I also like the idea of templates, so I tried Jinja2, which I find quite developer-friendly. In the beginning I thought templates were the way to go, but that was when pages were simple. Once .css and .js files were introduced (not necessarily in the same folder as the .html files), and an ever-increasing number of {{...}} variables and {%...%} commands were introduced, things started getting messy at design-time, even though they looked great at run-time. Things got even more difficult when I needed additional javascript in the or sections. As far as I can see, the main advantages of using templates are: Non-dynamic elements of page can easily be viewed in browser during design. Except for {} placeholders, html is kept separate from python code. If your company has a web-page designer, they can still design without knowing Python. while some disadvantages are: {{}} delimiters visible when viewed at design-time in browser Associated .css and .js files have to be in same folder to see effects in browser at design-time. Data, variables, lists, etc., must be prepared in advanced and either declared globally or passed as parameters to render() function. So - when to use 'hard-coded' HTML, and when to use templates? I am not sure of the best way to go, so I would be interested to hear other developers' views. TIA, Alan

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  • sIFR 3 rev 436 - copy link to clipboard

    - by Alan Forsyth
    This was originally a question, but is now a code enhancement, since it's a very minor (but useful) update. When heading (or other) text is used as a link with sIFR 3, you now get the two 'open link / open link in new window' options in the right-click flash context menu for the link. When I came across sIFR for the first time yesterday, I was wanting to copy a header (h2) link to the clipboard, on a site that used sIFR 2.x, and was frustrated that I couldn't. Thanks to the wonders of open source (and well written code), I can suggest the following enhancement to sIFR 3: [In the file flash/sIFR.as, find the section starting with the comment "// Have to set up menu items first!" through to ");" and replace with the following, then add font information to the .fla and export the swf as per the tutorial:] // Have to set up the menu items first! menuItems.push( new ContextMenuItem("Follow link", function() { getURL(sIFR.instance.primaryLink, sIFR.instance.primaryLinkTarget) }), new ContextMenuItem("Open link in new window", function() { getURL(sIFR.instance.primaryLink, "_blank") }), new ContextMenuItem("Copy link to clipboard", function() { System.setClipboard(sIFR.instance.primaryLink) }) ); Now I'm happy... :-) Alan.

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  • .NET Embedded Manifest Crashes XP

    - by Alan Spark
    Hi, I am embedding a manifest in a .NET exe so that it can request elevated permissions in Vista and Windows 7. The manifest that I am using is as follows: <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0"> <assemblyIdentity version="1.0.0.0" name="ElevationTest" type="win32"/> <trustInfo xmlns="urn:schemas-microsoft-com:asm.v3"> <security> <requestedPrivileges> <requestedExecutionLevel level="requireAdministrator"/> </requestedPrivileges> </security> </trustInfo> </assembly> It works as expected in Vista and Windows 7 but crashes XP with the standard "... has encountered a problem and needs to close..." error. If I don't embed any manifest then it works as expected but will obviously not have the required permissions in Vista and Windows 7. What is a standard way of producing an exe that will function with the correct permissions in XP and Vista / Windows 7? Thanks, Alan

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  • PHP Mailer Class - Securing Email Credentials

    - by Alan A
    I am using the php mailer class to send email via my scripts. The structure is as follows: $mail = new PHPMailer; $mail->IsSMTP(); // Set mailer to use SMTP $mail->Host = 'myserver.com'; // Specify main and backup server $mail->SMTPAuth = true; // Enable SMTP authentication $mail->Username = '[email protected]'; // SMTP username $mail->Password = 'user123'; // SMTP password $mail->SMTPSecure = 'pass123'; It seems to me to be a bit of a security hole having the mailbox credentials in plain view. So I thought I might put these in an external file outside of the web root. My question is how would I then assign the $mail object these values. I of course no how to use include and/or requires... would it simple be a case of.... $mail->IsSMTP(); // Set mailer to use SMTP $mail->Host = 'myserver.com'; // Specify main and backup server $mail->SMTPAuth = true; // Enable SMTP authentication includes '../locationOutsideWebroot/emailCredntials.php'; $mail->SMTPSecure = 'pass123'; Then emailCredentails.php: <?php $mail->Username = '[email protected]'; $mail->Password = 'user123'; ?> Would this be sufficient and secure enough? Thanks, Alan.

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  • Upgrade from Vista 32 to Vista 64

    - by Lance Fisher
    I just ordered a laptop, and it came with Vista Home Premium 32. I want Vista Home Premium 64 on it. I'm planning a reinstall. Does anyone know if my product key for Vista 32 will also work for Vista 64 for an OEM copy? As far as I know, I just need to get the 64 bit media. Is this correct? Thanks. Update The laptop is a Dell XPS M1330, and its hardware is supported. Dell would even sell it with 64 bit. However, it was significantly more expensive for lower specs, and I couldn't get it in red.

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  • How can I get Virtual Server 2005 R2 running on Windows Server 2008 R2?

    - by Bret Fisher
    For various reasons (old VT-less hardware, and .vhd support) we need to still run Virtual Server 2005 R2. It's just for lab/demo work but we'd like to run the host on the newest Windows OS possible. It's documented and at least partially supported to run the old Virtual Server 2005 R2 SP1 on Windows Server 2008 (non-R2). I've done that before. I'm wondering if anyone has gotten the scenario in the title above to work. This post says it's possible but has anyone here actually done it before I go through that process: http://blogs.infosupport.com/blogs/ericd/archive/2009/08/31/running-virtual-server-2005-r2-sp1-on-windows-server-2008-r2.aspx

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  • How to calibrate Wacom tablets under Ubuntu Lucid?

    - by Calvin Fisher
    I've been using Wacom tablets on Linux for quite some time, almost exclusively in Ubuntu, and in previous versions I've used xidump to track input values. I would use that information to put calibration settings in my xorg.conf file. However, in the most recent Ubuntu release, this command does not exist, and the package wacom-tools that previously installed it has now been removed. Is there a new method for calibrating Wacom pads under Linux? Should I have been using a different method all along for obtaining this information?

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  • RDS, RDWeb, and RemoteApp: How to use public certificate for launching apps on session host?

    - by Bret Fisher
    Question: How do i tell RDWeb to launch apps from remote.domain.com rather then host.internaldomain.local? Environment: Existing org with AD forest. New single Server 2012 running all Remote Desktop Services roles for session host. Used the new 2012 wizard to setup "QuickSessionCollection" with roles: RD Session Host RD Connection Broker RD Gateway RD Web Access RD Licensing Everything works with self-signed cert, but we want to prevent those. The users are potentially non-domain machines so sticking a private root cert for on their machines isn't an option. Every part of the solution needs to use public cert. Added public remote.domain.com cert to all roles using Server Manager GUI: RD Connection Broker - Enable Single Sign On RD Connection Broker - Publishing RD Web Access RD Gateway So now everything works beautifully except the last step: user logs into https://remote.domain.com user clicks a app icon, which in background downloads a .rdp file that is signed by remote.domain.com. .rdp is set to use RD Gateway, which is remote.domain.com .rdp says app is hosted on internal host.internaldomain.local, which doesn't match the RDP-tcp TLS cert of remote.domain.com, and pops a warning. It's this last step that I'd like to fix. Is there a config option in PowerShell, WMI, or .config to tell RDWeb/RemoteApp to use remote.domain.com for all published apps so the TLS cert for RDP matches what the Session Host is using? NOTE: This question talks about this issue, and this answer mentions how you might fix it in 2008, but that GUI doesn't exist in 2012 for RemoteApp, and I can't find a PowerShell setting for it. NOTE: Here's a screenshot of the setting in 2008R2 that I need to change. It tells RemoteApp what to use for the Session Host server name. How can I set that in 2012?

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  • What is the simplest way to build your own .deb package?

    - by Calvin Fisher
    Having used Ubuntu for several years now, I've assembled a short list of scripts and packages that I always install on my computers. I would like to pack them up into a .deb to make it easier to get set up on a fresh OS installation. I'm imagining, for instance, one package that would install all of my custom BASH scripts that I've made for common tasks, and another one that would depend on other packages (like w64codecs) that I always install but forget that I need to until I go to do something and it's not there. It doesn't even have to be by-the-book; I'm not looking to deploy these publicly. I'm just looking to roll up all these tasks into one sudo dpkg --install. To quantify "simple" or "easy," I mean to say that I'm looking for the method with the fewest steps requiring the least technical knowledge and, most importantly, taking the least time.

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