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  • SQL Azure and Trust Services

    - by BuckWoody
    Microsoft is working on a new Windows Azure service called “Trust Services”. Trust Services takes a certificate you upload and uses it to encrypt and decrypt sensitive data in the cloud. Of course, like any security service, there’s a bit more to it than that. I’ll give you a quick overview of how you can use this product to protect data you send to SQL Azure. The primary issue with storing data in the cloud is that you are in an environment that isn’t under your control – in fact, that’s the benefit of being in a distributed computing environment in the first place. On premises you’re able to encrypt data you don’t want anyone else to see, using various methods such as passwords (not very strong) or certificates (stronger). When you use a certificate, it’s vital that you create (or procure) and protect it yourself. When you store data remotely, regardless of IaaS, PaaS or SaaS, you don’t own the machines where the data lives. That means if you use a certificate from the cloud vendor to encrypt the data, you have to trust that the data won’t be accessed by the vendor. In some cases having a signed agreement with the vendor that they won’t access your data is sufficient, in other cases that doesn’t meet the requirements your system has for security. With the new Trust Services service, the basic process is that you use a Portal to create a Trust Server using policies and other controls. You place a X.509 Certificate you create or procure in that server. Using the Software development Kit (SDK), the developer has access to an Application Layer Encryption Framework to set fields of data they want to encrypt. From there, the data can be stored in SQL Azure as a standard field – only it is encrypted before it ever arrives. The portion of the client software that decrypts the data uses the same service, so the authenticated user sees the data if they are allowed to do so. The data remains encrypted “at rest”.  You can learn more about this product and check it out in the SQL Azure labs at Microsoft Codename "Trust Services"

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  • Create Outlook Appointments from PowerShell

    - by BuckWoody
    I've been toying around with a script to create a special set of calendar objects in Outlook that show when my SQL Server Agent Jobs are scheduled to run. I haven't finished yet, but I thought I would share the part that creates the Outlook Appointments.I have yet to fill a variable with the start and end times, and then loop through that to create the appointments. I'm thinking I'll make the script below into a function, and feed it those variables in a loop. The script below creates a whole new Calendar Folder in Outlook called "SQL Server Agent Jobs". I also use categories quite a bit, so you'll see that too. Caution: If you plan to play with this script, do it on an isolated workstation, not on your "regular" Outlook calendar. Otherwise, you'll have lots of appointments in there that you don't care about!  # Add a new calendar item to a new Outlook folder called "SQL Server Agent Jobs" $outlook = new-object -com Outlook.Application $calendar = $outlook.Session.folders.Item(1).Folders.Item("SQL Server Agent Jobs") $appt = $calendar.Items.Add(1) # == olAppointmentItem $appt.Start = [datetime]"03/11/2010 11:00" $appt.End = [datetime]"03/11/2009 12:00" $appt.Subject = "JobName" $appt.Location = "ServerName" $appt.Body = "Job Details" $appt.Categories = "SQL server Agent Job" $appt.Save()   Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Use Those Schemas, People!

    - by BuckWoody
    Database Schemas are just containers – they aren’t users or anything else – think of a sub-directory on the hard drive. In early versions of SQL Server we “hid” schemas, placing all objects under “dbo”, which gave the erroneous perception that Schemas are users. In SQL Server 2005, we “un-hid” or re-introduced schemas within the database. Users can have a default schema (a place where their new objects go), you can add new schemas and transfer objects between them, and they have many other benefits. But I still see a lot of applications, developed by shops I know as well as vendors, that don’t make use of a Schema. Everything is piled under dbo. I completely understand this – since permissions can be granted to a schema, they feel a lot like a user, so it’s just easier not to worry about both users and schemas when you create a database. But if you’ll use them properly you can make your application more understandable and portable. You should at least take a few minutes and read more about them – you owe it to your users: http://msdn.microsoft.com/en-us/library/ms190387.aspx Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Backup those keys, citizen

    - by BuckWoody
    Periodically I back up the keys within my servers and databases, and when I do, I blog a reminder here. This should be part of your standard backup rotation – the keys should be backed up often enough to have at hand and again when they change. The first key you need to back up is the Service Master Key, which each Instance already has built-in. You do that with the BACKUP SERVICE MASTER KEY command, which you can read more about here. The second set of keys are the Database Master Keys, stored per database, if you’ve created one. You can back those up with the BACKUP MASTER KEY command, which you can read more about here. Finally, you can use the keys to create certificates and other keys – those should also be backed up. Read more about those here. Anyway, the important part here is the backup. Make sure you keep those keys safe! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Presenting the Cloud in a Different Way

    - by BuckWoody
    I had the honor of presenting the Developers at the Portland PASS chapter, and decided to go a different way than just using PowerPoint Slides…. (click on any picture to enlarge) The point is that when you need to get a point across, it’s OK to change tactics to make sure the information sticks. In this case, I decided to make the audience the PowerPoint. I used a few props to show the various paradigms we use to describe what the industry uses for the word “cloud” First, we talked about Infrastructure as a Service. I picked a gentleman who didn’t quite fit the hard hat and safety vest I picked out for him. Notice our “user” as she accesses our “Server” (complete with tray and glass) which has been virtualized.    Software as a service comes next. In this case, the user and potentially even customers just access software (represented here as a Windows ME box…) remotely – everything is virtualized. Finally, Platform as a Service – Yup, Platform shoes as a necklace, and a tie-dye shirt to represent the 70’s – a decade when mainframes used stateless programming as well. Notice also the components of Windows Azure – Compute (Keyboard) Application Fabric (Toy Bus) and Storage (Bucket).   And at the end of the day, it’s all about serving those customers…

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  • Great Example of a Simple Cost-Benefit Analysis

    - by BuckWoody
    I saw a post the other day that you should definitely go check out. It’s a cost/benefit decision, and although the author gives it a quick treatment and doesn’t take all points in the decision into account, you should focus on the process he follows. It’s a quick and simple example of the kind of thought process we should have as data professionals when we pick a server, a process, or application and even platform software. The key is to include more than just the price of a piece of software or hardware. You need to think about the “other” costs in the decision, and then make the right one. Sometimes the cheapest option is the cheapest, and other times, well, it isn’t. I’ve seen this played out not only in the decision to go with a certain selection, but in the options or editions it comes in. You have to put all of the decision points in the analysis to come up with the right answer, and you have to be able to explain your logic to your team and your company. This is the way you become a data professional, not just a DBA. You can check out the post here – it deals with Azure, but the point is the process, not Azure itself: http://blogs.msdn.com/eugeniop/archive/2010/03/19/windows-azure-guidance-a-simplistic-economic-analysis-of-a-expense-migration.aspx Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Quote of the day – on when NOT to say something

    - by BuckWoody
    I think many of us can say something right at the right time. But there’s a deeper skill: “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” - Benjamin Franklin Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Conducting Effective Web Meetings

    - by BuckWoody
    There are several forms of corporate communication. From immediate, rich communications like phones and IM messaging to historical transactions like e-mail, there are a lot of ways to get information to one or more people. From time to time, it's even useful to have a meeting. (This is where a witty picture of a guy sleeping in a meeting goes. I won't bother actually putting one here; you're already envisioning it in your mind) Most meetings are pointless, and a complete waste of time. This is the fault, completely and solely, of the organizer. It's because he or she hasn't thought things through enough to think about alternate forms of information passing. Here's the criteria for a good meeting - whether in-person or over the web: 100% of the content of a meeting should require the participation of 100% of the attendees for 100% of the time It doesn't get any simpler than that. If it doesn't meet that criteria, then don't invite that person to that meeting. If you're just conveying information and no one has the need for immediate interaction with that information (like telling you something that modifies the message), then send an e-mail. If you're a manager, and you need to get status from lots of people, pick up the phone.If you need a quick answer, use IM. I once had a high-level manager that called frequent meetings. His real need was status updates on various processes, so 50 of us would sit in a room while he asked each one of us questions. He believed this larger meeting helped us "cross pollinate ideas". In fact, it was a complete waste of time for most everyone, except in the one or two moments that they interacted with him. So I wrote some code for a Palm Pilot (which was a kind of SmartPhone but with no phone and no real graphics, but this was in the days when we had just discovered fire and the wheel, although the order of those things is still in debate) that took an average of the salaries of the people in the room (I guessed at it) and ran a timer which multiplied the number of people against the salaries. I left that running in plain sight for him, and when he asked about it, I explained how much the meetings were really costing the company. We had far fewer meetings after. Meetings are now web-enabled. I believe that's largely a good thing, since it saves on travel time and allows more people to participate, but I think the rule above still holds. And in fact, there are some other rules that you should follow to have a great meeting - and fewer of them. Be Clear About the Goal This is important in any meeting, but all of us have probably gotten an invite with a web link and an ambiguous title. Then you get to the meeting, and it's a 500-level deep-dive on something everyone expects you to know. This is unfair to the "expert" and to the participants. I always tell people that invite me to a meeting that I will be as detailed as I can - but the more detail they can tell me about the questions, the more detailed I can be in my responses. Granted, there are times when you don't know what you don't know, but the more you can say about the topic the better. There's another point here - and it's that you should have a clearly defined "win" for the meeting. When the meeting is over, and everyone goes back to work, what were you expecting them to do with the information? Have that clearly defined in your head, and in the meeting invite. Understand the Technology There are several web-meeting clients out there. I use them all, since I meet with clients all over the world. They all work differently - so I take a few moments and read up on the different clients and find out how I can use the tools properly. I do this with the technology I use for everything else, and it's important to understand it if the meeting is to be a success. If you're running the meeting, know the tools. I don't care if you like the tools or not, learn them anyway. Don't waste everyone else's time just because you're too bitter/snarky/lazy to spend a few minutes reading. Check your phone or mic. Check your video size. Install (and learn to use)  ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx). Format your slides or screen or output correctly. Learn to use the voting features of the meeting software, and especially it's whiteboard features. Figure out how multiple monitors work. Try a quick meeting with someone to test all this. Do this *before* you invite lots of other people to your meeting.   Use a WebCam I'm not a pretty man. I have a face fit for radio. But after attending a meeting with clients where one Microsoft person used a webcam and another did not, I'm convinced that people pay more attention when a face is involved. There are tons of studies around this, or you can take my word for it, but toss a shirt on over those pajamas and turn the webcam on. Set Up Early Whether you're attending or leading the meeting, don't wait to sign on to the meeting at the time when it starts. I can almost plan that a 10:00 meeting will actually start at 10:10 because the participants/leader is just now installing the web client for the meeting at 10:00. Sign on early, go on mute, and then wait for everyone to arrive. Mute When Not Talking No one wants to hear your screaming offspring / yappy dog / other cubicle conversations / car wind noise (are you driving in a desert storm or something?) while the person leading the meeting is trying to talk. I use the Lync software from Microsoft for my meetings, and I mute everyone by default, and then tell them to un-mute to talk to the group. Share Collateral If you have a PowerPoint deck, mail it out in case you have a tech failure. If you have a document, share it as an attachment to the meeting. Don't make people ask you for the information - that's why you're there to begin with. Even better, send it out early. "But", you say, "then no one will come to the meeting if they have the deck first!" Uhm, then don't have a meeting. Send out the deck and a quick e-mail and let everyone get on with their productive day. Set Actions At the Meeting A meeting should have some sort of outcome (see point one). That means there are actions to take, a follow up, or some deliverable. Otherwise, it's an e-mail. At the meeting, decide who will do what, when things are needed, and so on. And avoid, if at all possible, setting up another meeting, unless absolutely necessary. So there you have it. Whether it's on-premises or on the web, meetings are a necessary evil, and should be treated that way. Like politicians, you should have as few of them as are necessary to keep the roads paved and public libraries open.

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  • You Probably Already Have a “Private Cloud”

    - by BuckWoody
    I’ve mentioned before that I’m not a fan of the word “Cloud”. It’s too marketing-oriented, gimmicky and non-specific. A better definition (in many cases) is “Distributed Computing”. That means that some or all of the computing functions are handled somewhere other than under your specific control. But there is a current use of the word “Cloud” that does not necessarily mean that the computing is done somewhere else. In fact, it’s a vector of Cloud Computing that can better be termed “Utility Computing”. This has to do with the provisioning of a computing resource. That means the setup, configuration, management, balancing and so on that is needed so that a user – which might actually be a developer – can do some computing work. To that person, the resource is just “there” and works like they expect, like the phone system or any other utility. The interesting thing is, you can do this yourself. In fact, you probably already have been, or are now. It’s got a cool new trendy term – “Private Cloud”, but the fact is, if you have your setup automated, the HA and DR handled, balancing and performance tuning done, and a process wrapped around it all, you can call yourself a “Cloud Provider”. A good example here is your E-Mail system. your users – pretty much your whole company – just logs into e-mail and expects it to work. To them, you are the “Cloud” provider. On your side, the more you automate and provision the system, the more you act like a Cloud Provider. Another example is a database server. In this case, the “end user” is usually the development team, or perhaps your SharePoint group and so on. The data professionals configure, monitor, tune and balance the system all the time. The more this is automated, the more you’re acting like a Cloud Provider. Lots of companies help you do this in your own data centers, from VMWare to IBM and many others. Microsoft's offering in this is based around System Center – they have a “cloud in a box” provisioning system that’s actually pretty slick. The most difficult part of operating a Private Cloud is probably the scale factor. In the case of Windows and SQL Azure, we handle this in multiple ways – and we're happy to share how we do it. It’s not magic, and the algorithms for balancing (like the one we started with called Paxos) are well known. The key is the knowledge, infrastructure and people. Sure, you can do this yourself, and in many cases such as top-secret or private systems, you probably should. But there are times where you should evaluate using Azure or other vendors, or even multiple vendors to spread your risk. All of this should be based on client need, not on what you know how to do already. So congrats on your new role as a “Cloud Provider”. If you have an E-mail system or a database platform, you can just put that right on your resume.

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  • PowerShell – Show a Notification Balloon

    - by BuckWoody
    In my presentations for PowerShell I sometimes want to start a process (like a backup) that will take some time. I normally pop up a notification “balloon” at the start, and then do the bulk of the work, and then pop up a balloon at the end to let me know it’s done. You can actually try out this little sample (on a test system, of course) without any other code to see what it does. Then just put the other PowerShell commands in the #Do Some Work part. Oh – throw an icon (.ico file) in a c:\temp directory or point that somewhere else. (No, this probably isn’t original. Can’t remember where I saw the original code, but I’ve modified it a bit anyway, so if you’re the original author and this looks slightly familiar, post a comment.) [void] [System.Reflection.Assembly]::LoadWithPartialName("System.Windows.Forms") $objBalloon = New-Object System.Windows.Forms.NotifyIcon $objBalloon.Icon = "C:\temp\Folder.ico" # You can use the value Info, Warning, Error $objBalloon.BalloonTipIcon = "Info" # Put what you want to say here for the Start of the process $objBalloon.BalloonTipTitle = "Begin Title" $objBalloon.BalloonTipText = "Begin Message" $objBalloon.Visible = $True $objBalloon.ShowBalloonTip(10000) # Do some work # Put what you want to say here for the completion of the process $objBalloon.BalloonTipTitle = "End Title" $objBalloon.BalloonTipText = "End Message" $objBalloon.Visible = $True $objBalloon.ShowBalloonTip(10000) Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Three Buckets of Knowledge

    - by BuckWoody
    As I learn more and more about SQL Server every day, I divide up my information into three “buckets”: Concepts In the first bucket are the general concepts about the topic. What is it? What does it do (or sometimes, what is is supposed to do?) How does one operation flow to another? For this information I use books, magazine articles and believe it or not – Wikipedia. I don’t always trust that last source, but I do use it to see how others lay out their thoughts around a concept. I really like graphical charts that show me the process flow if I can get it, and this is an ideal place for a good presentation. In fact, this may be the only real use for a presentation – I’ll explain what I mean in a moment. Reference The references for a topic include things like Transact-SQL (T-SQL) syntax, or the screen layout on a panel, things like that. Think Dictionary. The only reference I trust for this information is Books Online – presentations are fine, but we’re talking about a dictionary. Ever go to a movie that just reads through a dictionary? Me neither. But I have gone to presentations where people try to include tons of reference materials in their slides. Even if you give me the presentation material later, it’s not really a searchable, readable medium. How To A how-to for me is an example, or even better, a tutorial about an example. Whatever it is shows me a practical use for the concepts and of course involves the syntax. The important thing here is that you need to be able to separate out the example the person is showing you from the stuff you need to know. I can’t tell you how many times folks have told me, “well, sure, if yours is red then that works. But mine is blue.” And I have to explain, “then use “blue” for the search word here.” You get the idea. No one will do your work for you – the examples are meant as a teaching tool only. I accept that, learn what I can, and then run off to create my own thing. You might think a How To works well in a presentation, and it does, for the most part. For a complex example or tutorial, I still prefer the printed word (electronic if possible) so that I can go over the example multiple times, skip around and so on.   The order here isn’t actually that important. Most of the time I start with a concept, look at an example, and then read the reference material. But sometimes I look up an example, read a little of concepts and then check the reference. The only primary thing I try to enforce is to read something from each of them. It’s dangerous to base your work on any single example, reference or concept.  Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • How I Work: Staying Productive Whilst Traveling

    - by BuckWoody
    I travel a lot. Not like some folks that are gone every week, mind you, although in the last month I’ve been to: Cambridge, UK; Anchorage, AK; San Jose, CA; Copenhagen, DK, Boston, MA; and I’m currently en-route to Anaheim, CA.  While this many places in a month is a bit unusual for me, I would say I travel frequently. I’ve travelled most of my 28+ years in IT, and at one time was a consultant traveling weekly.   With that much time away from my primary work location, I have to find ways to stay productive. Some might say “just rest – take a nap!” – but I’m not able to do that. For one thing, I’m a very light sleeper and I’ve never slept on a plane - even a 30+ hour trip to New Zealand in Business Class - so that just isn’t option. I also am not always in the plane, of course. There’s the hotel, the taxi/bus/train, the airport and then all that over again when I arrive. Since my regular jobs have many demands, I have to get work done.   Note: No, I’m not always focused on work. I need downtime just like everyone else. Sometimes I just think, watch a movie or listen to tunes – and I give myself permission to do that anytime – sometimes the whole trip. I have too fewheartbeats left in life to only focus on work – it’s just not that important, and neither am I. Some of these tasks are letters to friends and family, or other personal things. What I’m talking about here is a plan, not some task list I have to follow. When I get to the location I’m traveling to, I always build in as much time as I can to ensure I enjoy those sights and the people I’m with. I would find traveling to be a waste if not for that.   The Unrealistic Expectation As I would evaluate the trip I was taking – say a 6-8 hour flight – I would expect to get 10-12 hours of work done. After all, there’s the time at the airport, the taxi and so on, and then of course the time in the air with all of the room, power, internet and everything else I needed to get my work done. I would pile up tasks at home, pack my bags, and head happily to the magical land of the TSA.   Right. On return from the trip, I had accomplished little, had more e-mails and other work that had piled up, and I was tired, hungry, and unorganized. This had to change. So, I decided to do three things: Segment my work Set realistic expectations Plan accordingly  Segmenting By Available Resources The first task was to decide what kind of work I could do in each location – if any. I found that I was dependent on a few things to get work done, such as power, the Internet, and a place to sit down. Before I fly, I take some time at home to get all of the work I’d like to accomplish while away segmented into these areas, and print that out on paper, which goes in my suit-coat pocket along with a mechanical pencil. I print my tickets, and I’m all set for the adventure ahead. Then I simply do each kind of work whenever I’m in that situation. No power There are certain times when I don’t have power available. But not only that, I might not even be able to use most of my electronics. So I now schedule as many phone calls as I can for the taxi/bus/train ride and the airports as I can. I have a paper notebook (Moleskine, of course) and a pencil and I print out any notes or numbers I need prior to the trip. Once I’m airborne or at the airport, I work on my laptop. I check and respond to e-mails, create slides, write code, do architecture, whatever I can.  If I can’t use any electronics, or once the power runs out, I schedule time for reading. I can read at the airport or anywhere, actually, even in-flight or any other transport. I “read with a pencil”, meaning I take a lot of notes, which I liketo put in OneNote, but since in most cases I don’t have power, I use the Moleskine to do that. Speaking of which, sometimes as I’m thinking I come up with new topics, ideas, blog posts, or things to teach in my classes. Once again I take out the notebook and write it down. All of these notes get a check-mark when I get back to the office and transfer the writing to OneNote. I’ve tried those “smart pens” and so on to automate this, but it just never works out. Pencil and paper are just fine. As I mentioned, sometime I just need to think. I’ll do nothing, and let my mind wander, thinking of nothing in particular, or some math problem or science question I’m interested in. My only issue with this is that I communicate tothink, and I don’t want to drive people crazy by being that guy that won’t shut up, so I think in a different way. Power, but no Internet or Phone If I have power but no Internet or phone, I focus on the laptop and the tablet as before, and I also recharge my other gadgets. Power, Internet, Phone and a Place to Work At first I thought that when I arrived at the hotel or event I could get the same amount of work done that I do at the office. Not so. There’s simply too many distractions, things you need, or other issues that allow this. Of course, Ican work on any device, read, think, write or whatever, but I am simply not as productive as I am in my home office. So I plan for about 25-50% as much work getting done in this environment as I think I could really do. I’ve done some measurements, and this holds out to be true almost every time. The key is that I re-set my expectations (and my co-worker’s expectations as well) that this is the case. I use the Out-Of-Office notices to let people know that I’m just not going to be 100% at this time – it’s hard for everyone, but it’s more honest and realistic, and I’d rather they know that – and that I realize that – than to let them think I’m totally available. Because I’m not – I’m traveling. I don’t tend to put too much detail, because after all I don’t necessarily want to let people know when I’m not home :) but I do think it’s important to let people that depend on my know that I’ll get back with them later. I hope this helps you think through your own methodology of staying productive when you travel. Or perhaps you just go offline, and don’t worry about any of this – good for you! That’s completely valid as well.   (Oh, and yes, I wrote this at 35K feet, on Alaska Airlines on a trip. :)  Practice what you preach, Buck.)

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  • More Tables or More Databases?

    - by BuckWoody
    I got an e-mail from someone that has an interesting situation. He has 15,000 customers, and he asks if he should have a database for their data per customer. Without a LOT more data it’s impossible to say, of course, but there are some general concepts to keep in mind. Whenever you’re segmenting data, it’s all about boundary choices. You have not only boundaries around how big the data will get, but things like how many objects (tables, stored procedures and so on) that will be involved, if there are any cross-sections of data (do they share location or product information) and – very important – what are the security requirements? From the answer to these types of questions, you now have the choice of making multiple tables in a single database, or using multiple databases. A database carries some overhead – it needs a certain amount of memory for locking and so on. But it has a very clean boundary – everything from objects to security can be kept apart. Having multiple users in the same database is possible as well, using things like a Schema. But keeping 15,000 schemas can be challenging as well. My recommendation in complex situations like this is similar to a post on decisions that I did earlier – I lay out the choices on a spreadsheet in rows, and then my requirements at the top in the columns. I  give each choice a number based on how well it meets each requirement. At the end, the highest number wins. And many times it’s a mix – perhaps this person could segment customers into larger regions or districts or products, in a database. Within that database might be multiple schemas for the customers. Of course, he needs to query across all customers, that becomes another requirement. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Vendors: Partners or Salespeople?

    - by BuckWoody
    I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • PowerShell: Read Excel to Create Inserts

    - by BuckWoody
    I’m writing a series of articles on how to migrate “departmental” data into SQL Server. I also hold workshops on the entire process – from discovering that the data exists to the modeling process and then how to design the Extract, Transform and Load (ETL) process. Finally I write about (and teach) a few methods on actually moving the data. One of those options is to use PowerShell. There are a lot of ways even with that choice, but the one I show is to read two columns from the spreadsheet and output statements that would insert the data using a stored procedure. Of course, you could re-write this as INSERT statements, out to a text file for bcp, or even use a database connection in the script to move the data directly from Excel into SQL Server. This snippet won’t run on your system, of course – it assumes a Microsoft Office Excel 2007 spreadsheet located at c:\temp called VendorList.xlsx. It looks for a tab in that spreadsheet called Vendors. The statement that does the writing just uses one column: Vendor Code. Here’s the breakdown of what I’m doing: In the first block, I connect to Microsoft Office Excel. That connection string is specific to Excel 2007, so if you need a different version you’ll need to look that up. In the second block I set up a selection from the entire spreadsheet based on that tab. Note that if you’re only after certain data you shouldn’t get the whole spreadsheet – that’s just good practice. In the next block I create the text I want, inserting the Vendor Code field as I go. Finally I close the connection. Enjoy! $ExcelConnection= New-Object -com "ADODB.Connection" $ExcelFile="c:\temp\VendorList.xlsx" $ExcelConnection.Open("Provider=Microsoft.ACE.OLEDB.12.0;` Data Source=$ExcelFile;Extended Properties=Excel 12.0;") $strQuery="Select * from [Vendors$]" $ExcelRecordSet=$ExcelConnection.Execute($strQuery) do { Write-Host "EXEC sp_InsertVendors '" $ExcelRecordSet.Fields.Item("Vendor Code").Value "'" $ExcelRecordSet.MoveNext()} Until ($ExcelRecordSet.EOF) $ExcelConnection.Close() Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Find Rules and Defaults using the PowerShell for SQL Server 2008 Provider

    - by BuckWoody
    I ran into an issue the other day where I couldn't set up some features in SQL Server 2008 because they ddon't support the use of Rules or Defaults. Let me explain a little more about that. In older versions of SQL Server, you could decalre a "Rule" or "Default" just like you do with a Table Constraint today. You would then "bind" these rules or defaults to the tables you wanted them to apply to. Sure, there are advantages and disadvantages to this approach, but it certainly isn't standard Data Definition Language (DDL), so they are deprecated and many features don't work with them any more. Honestly, it's been so long since I've seen them in use I had forgotten to even check for them. My suspicion is that this was a new database created with an older script. Nevertheless, the feature failed when it ran into one. Immediately I thought that I had better build some logic into my process to try and catch those - but how? Lots of choices here, but since I was using PowerShell to do the rest of the work, I thought I would investigate how easy it would be just to do it there. And using the SQL Server 2008 provider, this could not be simpler. I won't show all of the scrupt here, because I was testing for these as a condition and then bailing out of the script and sending a notification, but all it is using is the DIR command! Here's an example on my "UNIVAC" computer for the "pubs" database: Find Rules using PowerShell: dir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases\pubs\Rulesdir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases\pubs\Defaults And this one will look in all databases:  #All Databases:dir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases | select-object -property Name, Rules, Defaults Awesome. Love me some PowerShell. Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately.       Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Data-tier Applications in SQL Server 2008 R2

    - by BuckWoody
    I had the privilege of presenting to the Adelaide SQL Server User Group in Australia last evening, and I covered the Data Access Component (DAC) and the Utility Control Point (UCP) from SQL Server 2008 R2. Here are some links from that presentation:   Whitepaper: http://msdn.microsoft.com/en-us/library/ff381683.aspx Tutorials: http://msdn.microsoft.com/en-us/library/ee210554(SQL.105).aspx From Visual Studio: http://msdn.microsoft.com/en-us/library/dd193245(VS.100).aspx Restrictions and capabilities by Edition: http://msdn.microsoft.com/en-us/library/cc645993(SQL.105).aspx    Glen Berry's Blog entry on scripts for UCP/DAC: http://www.sqlservercentral.com/blogs/glennberry/archive/2010/05/19/sql-server-utility-script-from-24-hours-of-pass.aspx    Objects supported by a DAC: http://msdn.microsoft.com/en-us/library/ee210549(SQL.105).aspx   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Quote of the day – on when NOT to say something

    - by BuckWoody
    I think many of us can say something right at the right time. But there’s a deeper skill: “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” - Benjamin Franklin Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Book Review (Book 12) - 20 Master Plots

    - by BuckWoody
    This is a continuation of the books I challenged myself to read to help my career - one a month, for a year. You can read my first book review here, and the entire list is here. The book I chose for May 2012 was:20 Master Plots by Ronald B. Tobias. This is my final book review - at least for this year. I'll explain what I've learned in this book in particular, and in the last twelve months in general. Why I chose this book: Stories and themes are part of software, presenting, and working in teams. This book claims there are only 20 plots, ever. I wanted to find out. What I learned: Probably my most favorite read of the year. Deceptively small, amazingly insightful. The premise is that there are only a few "base" themes, and that once you learn them you can put together an interesting set of stories on most any topic. Yes, the author admits that this number has been different throughout history - some have said 50, others 14, and still others claim only one or two basic plots. This doesn't change the fact that you can build very complex stories from a simple set of circumstances and characters. Be warned - if you read this book it takes away much of the wonder from almost every movie or book you'll read from here on! I loved it. My favorite part is that the author gives you exercises to build stories, right from the start. I've actually used these as the start of a meeting to foster creativity. Amazing stuff. One of my favorite sections of the book deals with plot and story. Plot: The king died, and the queen died. Story: The king died, and the queen died of heartbreak. Add one or two words, and you have the essence of storytelling. A highly recommended read, for all folks of all ages. You'll like it, your spouse will like it, and your kids will like it. I learned to be a better storyteller, and it helped me understand that plots and stories are not just things in books - they are a direct reflection of human nature. That makes me a better manager of myself and others.   And this is the last of the reviews - at least for this year. I probably won't post many more book reviews here, but I will keep up the practice. As a reminder, the goal was to select 12 books that will help you reach your career goals. They don't have to be technical, or even apply directly to your job - but they do need to be books that you mindfully select as getting you closer to what you want to be. Each month, jot down what you learned from the work. And see if it doesn't in fact get you closer to your goals. These readings helped me - I got a promotion this year, and I attribute at least some of that to the things I learned.

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  • Which Edition of SQL Server 2008 R2 should you use?

    - by BuckWoody
    SQL Server 2008 R2 has just released to manufacturing (RTM’d) as I write this. With each new release, we make changes to the “Editions” we offer. A SQL Server “version” deals with the major changes in the product – and “edition” is a set of features and capabilities within that version (you’re welcome). So… definitely run over to http://msdn.microsoft.com/en-us/library/cc645993(v=SQL.105).aspx and check out the changes. For instance, did you know that SQL Server Express now supports 10GB databases? Well, then get over there and read what each edition does. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Book Review (Book 12) - 20 Master Plots

    - by BuckWoody
    This is a continuation of the books I challenged myself to read to help my career - one a month, for a year. You can read my first book review here, and the entire list is here. The book I chose for May 2012 was:20 Master Plots by Ronald B. Tobias. This is my final book review - at least for this year. I'll explain what I've learned in this book in particular, and in the last twelve months in general. Why I chose this book: Stories and themes are part of software, presenting, and working in teams. This book claims there are only 20 plots, ever. I wanted to find out. What I learned: Probably my most favorite read of the year. Deceptively small, amazingly insightful. The premise is that there are only a few "base" themes, and that once you learn them you can put together an interesting set of stories on most any topic. Yes, the author admits that this number has been different throughout history - some have said 50, others 14, and still others claim only one or two basic plots. This doesn't change the fact that you can build very complex stories from a simple set of circumstances and characters. Be warned - if you read this book it takes away much of the wonder from almost every movie or book you'll read from here on! I loved it. My favorite part is that the author gives you exercises to build stories, right from the start. I've actually used these as the start of a meeting to foster creativity. Amazing stuff. One of my favorite sections of the book deals with plot and story. Plot: The king died, and the queen died. Story: The king died, and the queen died of heartbreak. Add one or two words, and you have the essence of storytelling. A highly recommended read, for all folks of all ages. You'll like it, your spouse will like it, and your kids will like it. I learned to be a better storyteller, and it helped me understand that plots and stories are not just things in books - they are a direct reflection of human nature. That makes me a better manager of myself and others.   And this is the last of the reviews - at least for this year. I probably won't post many more book reviews here, but I will keep up the practice. As a reminder, the goal was to select 12 books that will help you reach your career goals. They don't have to be technical, or even apply directly to your job - but they do need to be books that you mindfully select as getting you closer to what you want to be. Each month, jot down what you learned from the work. And see if it doesn't in fact get you closer to your goals. These readings helped me - I got a promotion this year, and I attribute at least some of that to the things I learned.

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  • Is Data Science “Science”?

    - by BuckWoody
    I hold the term “science” in very high esteem. I grew up on the Space Coast in Florida, and eventually worked at the Kennedy Space Center, surrounded by very intelligent people who worked in various scientific fields. Recently a new term has entered the computing dialog – “Data Scientist”. Since it’s not a standard term, it has a lot of definitions, and in fact has been disputed as a correct term. After all, the reasoning goes, if there’s no such thing as “Data Science” then how can there be a Data Scientist? This argument has been made before, albeit with a different term – “Computer Science”. In Peter Denning’s excellent article “Is Computer Science Science” (April  2005/Vol. 48, No. 4 COMMUNICATIONS OF THE ACM) there are many points that separate “science” from “engineering” and even “art”.  I won’t repeat the content of that article here (I recommend you read it on your own) but will leverage the points he makes there. Definition of Science To ask the question “is data science ‘science’” then we need to start with a definition of terms. Various references put the definition into the same basic areas: Study of the physical world Systematic and/or disciplined study of a subject area ...and then they include the things studied, the bodies of knowledge and so on. The word itself comes from Latin, and means merely “to know” or “to study to know”. Greek divides knowledge further into “truth” (episteme), and practical use or effects (tekhne). Normally computing falls into the second realm. Definition of Data Science And now a more controversial definition: Data Science. This term is so new and perhaps so niche that the major dictionaries haven’t yet picked it up (my OED reference is older – can’t afford to pop for the online registration at present). Researching the term's general use I created an amalgam of the definitions this way: “Studying and applying mathematical and other techniques to derive information from complex data sets.” Using this definition, data science certainly seems to be science - it's learning about and studying some object or area using systematic methods. But implicit within the definition is the word “application”, which makes the process more akin to engineering or even technology than science. In fact, I find that using these techniques – and data itself – part of science, not science itself. I leave out the concept of studying data patterns or algorithms as part of this discipline. That is actually a domain I see within research, mathematics or computer science. That of course is a type of science, but does not seek for practical applications. As part of the argument against calling it “Data Science”, some point to the scientific method of creating a hypothesis, testing with controls, testing results against the hypothesis, and documenting for repeatability.  These are not steps that we often take in working with data. We normally start with a question, and fit patterns and algorithms to predict outcomes and find correlations. In this way Data Science is more akin to statistics (and in fact makes heavy use of them) in the process rather than starting with an assumption and following on with it. So, is Data Science “Science”? I’m uncertain – and I’m uncertain it matters. Even if we are facing rampant “title inflation” these days (does anyone introduce themselves as a secretary or supervisor anymore?) I can tolerate the term at least from the intent that we use data to study problems across a wide spectrum, rather than restricting it to a single domain. And I also understand those who have worked hard to achieve the very honorable title of “scientist” who have issues with those who borrow the term without asking. What do you think? Science, or not? Does it matter?

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  • Windows Azure – Write, Run or Use Software

    - by BuckWoody
    Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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  • With Choice Comes Complexity

    - by BuckWoody
    "Complex" may be defined as "Having many steps, details or parts." Many of Microsoft's products, including SQL Server, can be complex. I'm stating what most data professionals already know - there's usually multiple ways to do things in SQL Server. For instance, to import some data into a table you can use graphical tools, SQLCMD, bcp, SQL Server Integration Services, BULK INSERT, even PowerShell, just to name a few tools at your disposal. That's really not the issue, though. The bigger issue is that there are normally multiple thought-processes, or methods, that you have available for a task. That's both a strength and a weakness. If things were more simple, you would have fewer choices. Sometimes that's a good thing. Just tell me what I need to do and I'll do it. However, your particular situation may not fit that tool or process, so having more options increases your ability to get your job done the way you need to do it. On the other hand, that's more for you to learn, which is harder. There's another side of this benefit/difficulty that you need to be aware of. Even if you're quite good at what you do, keep in mind that the way you know how to do something may not be the only way to do it. Keep your mind open to new possibilities, and most importantly - to new knowledge. SQL Server professionals teach me something new every day. So embrace the complexity - on balance, it's a good thing! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • SQL Saturday 43 (Redmond, WA) Review

    - by BuckWoody
    Last Saturday (June 12th) we held a “SQL Saturday” (more about those here) event in Redmond, Washington. The event was held at the Microsoft campus, at the Mixer in our new location called the “Commons”. This is a mall-like area that we have on campus, and the Mixer is a large building with lots of meeting rooms, so it made a perfect location for the event. There was a sign to find the parking, and once there they had a sign to show how to get to the building. Since it’s a secure facility, Greg Larsen and crew had a person manning the door so that even late arrivals could get in. We had about 400 sign up for the event, and a little over 300 attend (official numbers later). I think we would have had a lot more, but the sun was out – and you just can’t underestimate the effect of that here in the Pacific Northwest. We joke a lot about not seeing the sun much, but when a day like what we had on Saturday comes around, and on a weekend at that, you’d cancel your wedding to go outside to play in the sun. And your spouse would agree with you for doing it. We had some top-notch speakers, including Clifford Dibble and Kalen Delany. The food was great, we had multiple sponsors (including Confio who seems to be at all of these) and the attendees were from all over the professional spectrum, from developers to BI to DBA’s. Everyone I saw was very engaged, and when I visited room-to-room I saw almost no one in the halls – everyone was in the sessions. I also saw a much larger Microsoft presence this year, especially from Dan Jones’ team. I had a great turnout at my session, and yes, I was wearing an Oracle staff shirt. I did that because I wanted to show that the session I gave on “SQL Server for the Oracle DBA” was non-marketing – I couldn’t exactly bash Oracle wearing their colors! These events are amazing. I can’t emphasize enough how much I appreciate the volunteers and how much work they put into these events, and to you for coming. If you’re reading this and you haven’t attended one yet, definitely find out if there is one in your area – and if not, start one. It’s a lot of work, but it’s totally worth it.       Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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