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  • Software management for 2 programmers

    - by kajo
    me and my very good friend do a small bussiness. We have company and we develop web apps using Scala. We have started 3 months ago and we have a lot of work now. We cannot afford to employ another programmer because we can't pay him now. Until now we try to manage entire developing process very simply. We use excel sheets for simple bug tracking and we work on client requests on the fly. We have no plan for next week or something similar. But now I find it very inefficient and useless. I am trying to find some rules or some methodology for small team or for only two guys. For example Scrum is, imo, unadapted for us. There are a lot of roles (ScrumMaster, Product Owner, Team...) and it seems overkill. Can you something advise me? Have you any experiences with software management in small teams? Is any methodology of current agile development fitten for pair of programmers? Is there any software management for simple bug tracking, maybe wiki or time management for two coders? thanks a lot for sharing.

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • My Dog, Cross-Channel Shopping, and Fusion SCM

    - by Kathryn Perry
    A guest post by Mark Carson, Director, Oracle Fusion Supply Chain Management I was walking my dog Max in an open space behind my house. As we tromped through the tall weeds I remembered it is tick season and that I should get Max some protection. While he sniffed merrily in the tick infested brush, I started shopping in the middle of an open field on my phone. I thought it would be convenient to pick up the tick medicine from a pet store on the way home. Searching the pet store website I saw that they had the medicine, but there was no information on whether the store had any in stock and there were no options for shipping it to the store for pickup. I could return it, but not pick it up which seamed kind of odd. I really didn't feel like making calls to the local stores to find out if they had it. Since the product is popular, I tried one of the large 'everything' stores. Browsing its website I could see that it could be shipped to me, shipped to the store for free, and that the store nearest to me had it in stock. Needless to say, this store became a better option. This experience is a small example of why retailers, distributors, and manufactures have placed a high priority on enabling 'cross-channel commerce.' Shoppers like you and me expect to be able to search, compare, buy and return products on-line and over the phone using a variety of devices including PDAs, tablets and in-store kiosks. The pet store lost my business because its web channel had limited information about its stores. I have spoken with many customers and prospects about cross-channel commerce. They all realize the business implications and urgency behind cross-channel commerce but recognize there are challenges to enable it. New and existing applications must be integrated together globally through a consistent cross-channel business process. Integration is required between applications that provide the initial shopping experience and delivery applications associated with warehouses, stores, and partners. The enablement must be accomplished in a flexible way to react to fast-changing product portfolios and new acquisitions, while at the same time minimizing costs through reuse of existing systems. Meanwhile, the business must continue to grow and decision makers need to balance new capability with peak seasons. The challenges above are not unique to retail. Any customer in any industry who has multiple points for capturing orders and multiple points for fulfilling orders will face these challenges. With this in mind, we had a unique opportunity in Fusion SCM to re-think how to build a set of modular and flexible applications in the order management space that would make these challenges easier to conquer. The results are Fusion Distributed Order Orchestration and Global Order Promising. These applications can help companies, such as the pet store, enable true cross-channel commerce. The apps provide highly adaptable and flexible business processes to automate order orchestration across multiple cross-channel systems. They also show a global view of supply across warehouses, stores, and partners for real-time availability and more accurate order promising. Additional capability includes a standards-based integration framework for seamless execution and the ability to reuse existing systems for faster and lower cost implementations. OK, that was a mouthful of features and benefits. As Max waited to cross the street (he can do basic math too), I wondered if he could relate. He does not care about leash laws, pick-up courtesy, where he can/can't walk, what time of day it is, or even ticks. He does not care about how all these things could make walking complicated. He just wants to walk. Similarly, customers just want to shop and companies just want to make it easier to sell and deliver. You can learn more about Distributed Order Orchestration and Global Order Promising in cross-channel here.

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  • Jenkins slave jobs failing on "Unexpected termination of channel"

    - by Clark Wright
    I am currently seeing a set of errors across my builds. Is this expected behaviour if you loose Jenkins (say to a box crash, or a kill -9)? Or is there something worse going on (like a bad network connection)? The stack and error is: FATAL: hudson.remoting.RequestAbortedException: java.io.IOException: Unexpected termination of the channel hudson.remoting.RequestAbortedException: hudson.remoting.RequestAbortedException: java.io.IOException: Unexpected termination of the channel at hudson.remoting.Request.call(Request.java:149) at hudson.remoting.Channel.call(Channel.java:681) at hudson.remoting.RemoteInvocationHandler.invoke(RemoteInvocationHandler.java:158) at $Proxy175.join(Unknown Source) at hudson.Launcher$RemoteLauncher$ProcImpl.join(Launcher.java:861) at hudson.Launcher$ProcStarter.join(Launcher.java:345) at hudson.tasks.CommandInterpreter.perform(CommandInterpreter.java:82) at hudson.tasks.CommandInterpreter.perform(CommandInterpreter.java:58) at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19) at hudson.model.AbstractBuild$AbstractRunner.perform(AbstractBuild.java:703) at hudson.model.Build$RunnerImpl.build(Build.java:178) at hudson.model.Build$RunnerImpl.doRun(Build.java:139) at hudson.model.AbstractBuild$AbstractRunner.run(AbstractBuild.java:473) at hudson.model.Run.run(Run.java:1410) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46) at hudson.model.ResourceController.execute(ResourceController.java:88) at hudson.model.Executor.run(Executor.java:238) Caused by: hudson.remoting.RequestAbortedException: java.io.IOException: Unexpected termination of the channel at hudson.remoting.Request.abort(Request.java:273) at hudson.remoting.Channel.terminate(Channel.java:732) at hudson.remoting.Channel$ReaderThread.run(Channel.java:1157) Caused by: java.io.IOException: Unexpected termination of the channel at hudson.remoting.Channel$ReaderThread.run(Channel.java:1133) Caused by: java.io.EOFException at java.io.ObjectInputStream$BlockDataInputStream.peekByte(ObjectInputStream.java:2554) at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1297) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:351) at hudson.remoting.Channel$ReaderThread.run(Channel.java:1127)

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  • The Ins and Outs of Effective Smart Grid Data Management

    - by caroline.yu
    Oracle Utilities and Accenture recently sponsored a one-hour Web cast entitled, "The Ins and Outs of Effective Smart Grid Data Management." Oracle and Accenture created this Web cast to help utilities better understand the types of data collected over smart grid networks and the issues associated with mapping out a coherent information management strategy. The Web cast also addressed important points that utilities must consider with the imminent flood of data that both present and next-generation smart grid components will generate. The three speakers, including Oracle Utilities' Brad Williams, focused on the key factors associated with taking the millions of data points captured in real time and implementing the strategies, frameworks and technologies that enable utilities to process, store, analyze, visualize, integrate, transport and transform data into the information required to deliver targeted business benefits. The Web cast replay is available here. The Web cast slides are available here.

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  • Landed Cost Management Integration with OPM Financials

    - by Robert Story
    Upcoming WebcastTitle: Landed Cost Management Integration with OPM FinancialsDate: April 21, 2010 Time: 11:00 am EDT, 9:00 am PDT, 8:00 am MDT Product Family: EBS: Process Manufacturing Summary This one-hour session will present setup overview and detailed steps for a test case, and is recommended for functional users who are using OPM Financials module with an actual costing method. Topics will include: Overview on Landed Cost Management functionality Setup steps and a test case Some technical considerations Documentation and other reference materials available A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • Project management without experience

    - by Raven13
    I'm a web developer who is part of a three-man team that has been tasked with a rather large and complex development project. Other than some direction and impetus from management, we're pretty much on our own to develop the new website. None of us have any project management experience nor do my two coworkers seem like they would be interested in taking on that role, so I feel like it's up to me to implement some kind of structure to the development process in order to avoid issues down the road. My question is: what can I do as a developer without project managment experience to ensure that our project gets developed successfully and avoid the pitfalls of developing a project without a plan?

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  • What are good Software Project Management Texts / Resources?

    - by locster
    I'm looking for ideas and resources pertaining to software project management, specifically resources that I can direct project managers to in order to broaden their knowledge of the subject. So for example an obvious choice here would be The Mythical Man Month - I do think that this would be an appropriate suggested first read for /some/, but not all. Probably for managers that arrive at the job with more of a management background rather than a technical one TMMM might be a bit 'heavy'. I'm looking for similar texts that convey more or less the same messages, but perhaps in a form more appropriate for people from a wide range of backgrounds. Thanks.

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  • Convincing Upper Management the need of larger monitors for Developers

    - by The Rubber Duck
    The company I work for has recently hired on several developers, and there are a limited number of monitors to go around. There are two types in the office - a standard 15" (thankfully flatscreen) and a widescreen 23". No developer has a machine capable of a dual monitor setup, and the largest monitors went to the people who got here first. Three or four new senior level developers only have a 15" monitor to work on. To make matters worse, there are perhaps a total of 25-30 DBAs/Testers/Admin types in the company who all have dual screen 23" setups. We have brought the issue to management, and they refuse to take away large monitors from people who have been here for years for the sake of new employees, even if they are senior level. We have pitched the idea of testers sacrificing a large monitor for one of our small ones, but they won't go for that either. What can I say to management to illustrate the need of monitors for developers?

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  • Fiber Channel Loop vs Point to Point

    - by RandomInsano
    So, I'm playing with a couple of QLogic QLA2340s connected directly together. I've got options here to either have them act as a loop, or in point to point mode. What's the difference if I'm only going to have two machines connected together? Is point-to-point more efficient? The firmware has an option to prefer loop, then fall back to p2p. Anyone have any idea if there are performance benefits or drawbacks? It's pretty hard to find that information.

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  • Fibre channel long distance woes

    - by Marki
    I need a fresh pair of eyes. We're using a 15km fibre optic line across which fibrechannel and 10GbE is multiplexed (passive optical CWDM). For FC we have long distance lasers suitable up to 40km (Skylane SFCxx0404F0D). The multiplexer is limited by the SFPs which can do max. 4Gb fibrechannel. The FC switch is a Brocade 5000 series. The respective wavelengths are 1550,1570,1590 and 1610nm for FC and 1530nm for 10GbE. The problem is the 4GbFC fabrics are almost never clean. Sometimes they are for a while even with a lot of traffic on them. Then they may suddenly start producing errors (RX CRC, RX encoding, RX disparity, ...) even with only marginal traffic on them. I am attaching some error and traffic graphs. Errors are currently in the order of 50-100 errors per 5 minutes when with 1Gb/s traffic. Optics Here is the power output of one port summarized (collected using sfpshow on different switches) SITE-A units=uW (microwatt) SITE-B ********************************************** FAB1 SW1 TX 1234.3 RX 49.1 SW3 1550nm (ko) RX 95.2 TX 1175.6 FAB2 SW2 TX 1422.0 RX 104.6 SW4 1610nm (ok) RX 54.3 TX 1468.4 What I find curious at this point is the asymmetry in the power levels. While SW2 transmits with 1422uW which SW4 receives with 104uW, SW2 only receives the SW4 signal with similar original power only with 54uW. Vice versa for SW1-3. Anyway the SFPs have RX sensitivity down to -18dBm (ca. 20uW) so in any case it should be fine... But nothing is. Some SFPs have been diagnosed as malfunctioning by the manufacturer (the 1550nm ones shown above with "ko"). The 1610nm ones apparently are ok, they have been tested using a traffic generator. The leased line has also been tested more than once. All is within tolerances. I'm awaiting the replacements but for some reason I don't believe it will make things better as the apparently good ones don't produce ZERO errors either. Earlier there was active equipment involved (some kind of 4GFC retimer) before putting the signal on the line. No idea why. That equipment was eliminated because of the problems so we now only have: the long distance laser in the switch, (new) 10m LC-SC monomode cable to the mux (for each fabric), the leased line, the same thing but reversed on the other side of the link. FC switches Here is a port config from the Brocade portcfgshow (it's like that on both sides, obviously) Area Number: 0 Speed Level: 4G Fill Word(On Active) 0(Idle-Idle) Fill Word(Current) 0(Idle-Idle) AL_PA Offset 13: OFF Trunk Port ON Long Distance LS VC Link Init OFF Desired Distance 32 Km Reserved Buffers 70 Locked L_Port OFF Locked G_Port OFF Disabled E_Port OFF Locked E_Port OFF ISL R_RDY Mode OFF RSCN Suppressed OFF Persistent Disable OFF LOS TOV enable OFF NPIV capability ON QOS E_Port OFF Port Auto Disable: OFF Rate Limit OFF EX Port OFF Mirror Port OFF Credit Recovery ON F_Port Buffers OFF Fault Delay: 0(R_A_TOV) NPIV PP Limit: 126 CSCTL mode: OFF Forcing the links to 2GbFC produces no errors, but we bought 4GbFC and we want 4GbFC. I don't know where to look anymore. Any ideas what to try next or how to proceed? If we can't make 4GbFC work reliably I wonder what the people working with 8 or 16 do... I don't assume that "a few errors here and there" are acceptable. Oh and BTW we are in contact with everyone of the manufacturers (FC switch, MUX, SFPs, ...) Except for the SFPs to be changed (some have been changed before) nobody has a clue. Brocade SAN Health says the fabric is ok. MUX, well, it's passive, it's only a prism, nature at it's best. Any shots in the dark? APPENDIX: Answers to your questions @Chopper3: This is the second generation of Brocades exhibiting the problem. Before we had 5000s, now we have 5100s. In the beginning when we still had the active MUX we rented a longdistance laser once to put it into the switch directly in order to make tests for a day, during that day of course it was clean. But as I said, sometimes it's clean just like that. And sometimes it's not. Alternative switches would mean to rebuild the entire SAN with those only to test. Alternative SFPs, well they're hard to come by just like that. @longneck: The line is rented. It's a dark fibre (9um monomode) so there's noone else on it. Sure there are splices. I can't go and look but I have to trust they have been done correctly. As I said the line has been checked and rechecked (using an optical time-domain reflectometer). Obviously you don't have all this equipment yourself because it's way too expensive. @mdpc: What would be the "wrong" type of cable according to you? Up to the switch everything is monomode, yes. The connectors are the correct ones too. Yeah I know there are the green ones where the fibre is cut off at a certain angle etc. But we have the correct ones for all that I know. Progress Report #1 We have had two fabrics (=2x2 switches) with Brocade 5100s with FabricOS 6.4.1 and two fabrics (another 2x4 switches) on FabricOS 7.0.2. On the longdistance ISLs (one in each fabric) it turned out that with FOS 6.4.1 setting it to long distance issues warnings about the VC Init setting and consequently the fill word. But those are only warnings. FOS 7.0.2 requires you to do modifications to VCI and the fillword for long distance links. Setting FOS 6.4.1 to the LS (long-distance static distance) setting with wrong VCI and fillword setting made the whole fabric inoperational (stuck in an SCN loop, use fabriclog -s to see, you don't see it anywhere else, no port error counters or anything increasing). Currently I'm giving the one fabric with the IMHO more correct settings a beating and it seems to do fine, whereas the other one without much traffic still has errors here and there. In short: We have eliminated the active part of the MUX (the FC retimer). We are putting the long distance SFPs into the end equipment themselves. Just to be sure we bought new monomode cables to connect the end equipment to the remaining passive part of the MUX. We are now trying out several long distance configs. It's almost black magic. Everything that happens is mostly empirical, noone seems to have a clue what are the exact reasons to do something. ("We have tried this, and it didn't work, then we tried that and it worked, so we stuck with that." But noone really seems to know why.) I'll keep you updated. Progress Report #2 We got the new lasers for one of the fabrics on warranty. It's ultra clean even on 4GbFC. They're transmitting with roughly 2mW (3dBm) whereas the others are only at 1.5mW (1.5dBm) although that should really be enough. The other fabric (where the lasers are apparently ok) still produces one or two CRCs infrequently. Using sfpshow the SFP producing the actual RX errors shows Status/Ctrl: 0x82 Alarm flags[0,1] = 0x5, 0x40 Warn Flags[0,1] = 0x5, 0x40 Now I'll have to find out what that means. Not sure if it was there before. Well I'll first clear my head with a week of vacation. 8-)

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  • The Oracle Retail Week Awards - most exciting awards yet?

    - by sarah.taylor(at)oracle.com
    Last night's annual Oracle Retail Week Awards saw the UK's top retailers come together to celebrate the very best of our industry over the last year.  The Grosvenor House Hotel on Park Lane in London was the setting for an exciting ceremony which this year marked several significant milestones in British - and global - retail.  Check out our videos about the event at our Oracle Retail YouTube channel, and see if you were snapped by our photographer on our Oracle Retail Facebook page. There were some extremely hot contests for many of this year's awards - and all very deserving winners.  The entries have demonstrated beyond doubt that retailers have striven to push their standards up yet again in all areas over the past year.  The judging panel includes some of the most prestigious names in the retail industry - to impress the panel enough to win an award is a substantial achievement.  This year the panel included the likes of Andy Clarke - Chief Executive of ASDA Group; Mark Newton Jones - CEO of Shop Direct Group; Richard Pennycook - the finance director at Morrisons; Rob Templeman - Chief Executive of Debenhams; and Stephen Sunnucks - the president of Gap Europe.  These are retail veterans  who have each helped to shape the British High Street over the last decade.  It was great to chat with many of them in the Oracle VIP area last night.  For me, last night's highlight was honouring both Sir Stuart Rose and Sir Terry Leahy for their contributions to the retail industry.  Both have set the standards in retailing over the last twenty years and taken their respective businesses from strength to strength, demonstrating that there is always a need for innovation even in larger businesses, and that a business has to adapt quickly to new technology in order to stay competitive.  Sir Terry Leahy's retirement this year marks the end of an era of global expansion for the Tesco group and a milestone in the progression of British retail.  Sir Terry has helped steer Tesco through nearly 20 years of change, with 14 years as Chief Executive.  During this time he led the drive for international expansion and an aggressive campaign to increase market share.  He has led the way for High Street retailers in adapting to the rise of internet retailing and nurtured a very successful home delivery service.  More recently he has pioneered the notion of cross-channel retailing with the introduction of Tesco apps for the iPhone and Android mobile phones allowing customers to scan barcodes of items to add to a shopping list which they can then either refer to in store or order for delivery.  John Lewis Partnership was a very deserving winner of The Oracle Retailer of the Year award for their overall dedication to excellent retailing practices.  The business was also named the American Express Marketing/Advertising Campaign of the Year award for their memorable 'Never Knowingly Undersold' advert series, which included a very successful viral video and radio campaign with Fyfe Dangerfield's cover of Billy Joel's 'She's Always a Woman' used for the adverts.  Store Design of the Year was another exciting category with Topshop taking the accolade for its flagship Oxford Street store in London, which combines boutique concession-style stalls with high fashion displays and exclusive collections from leading designers.  The store even has its own hairdressers and food hall, making it a truly all-inclusive fashion retail experience and a global landmark for any self-respecting international fashion shopper. Over the next few weeks we'll be exploring some of the winning entries in more detail here on the blog, so keep an eye out for some unique insights into how the winning retailers have made such remarkable achievements. 

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  • *New Movie* featuring AutoVue value in Primavera Contract Management

    - by prasenjit.niyogi(at)oracle.com
    With the Oscar season approaching fast, one movie that you woudn't want to miss is the latest release from our post-production studios. Check out the new demo movie featuring the joint value of AutoVue's enterprise visualization within Primavera Contract Management. Please feel free share it with your partners, customers and prosepects. The video can be found on O.com (here), or on AutoVue's YouTube channel (here) or by simply clicking on the image below

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  • SQL SERVER – Read Only Files and SQL Server Management Studio (SSMS)

    - by pinaldave
    Just like any other Developer or DBA SQL Server Management Studio is my favorite application. Any any moment of the time I have multiple instances of the same application are open and I am working on it. Recently, I have come across a very interesting feature in SSMS related to “Read Only” files. I believe it is a little unknown feature as well so decided to write a blog about the same. First create a read only SQL file. You can make any file read by Right Click >> Properties >> Select Attribute Read Only. Now open the same file in SQL Server Management Studio. You will find that besides the file name there is a small ‘lock’ icon. This small icon indicates that the file is read only. Now let us attempt to edit the read only file. It will let us edit the file any way we want, however when we attempt to save it, it gives following pop-up value. The options in the pop-up are self explanatory and I liked it. The goal of the read only file is to prevent users to make un-intended changes. However, when a user should have complete control over the user file. User should be aware that the file is read only but if he wants to edit the file or save as a new file the choices should be present in front of it and the pop-up menu precisely captures the same. Now let us check option related to this feature in SSMS. Go to Menu >> Options >> Environment >> Documents You will find the third option which is “Allow editing of read-only files; warn when attempt to save”. In the above scenario it was already checked. Let us uncheck the same and do the same exercise which we have done earlier. I closed all the earlier window to avoid confusion. With the new option selected when I attempt to even modify the Read Only file, it gives me totally different pop up screen. It gives me an option like “Edit In-Memory”, “Make Writeable” etc. When you select “Edit In-Memory” it allows you to edit the file and later you can save as new file – just like the earlier scenario which we have discussed. . If clicked on the Make Writeable it will remove the restriction of the Read Only and file can be edited as pleased. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – Right Aligning Numerics in SQL Server Management Studio (SSMS)

    - by pinaldave
    SQL Server Management Studio is my most favorite tool and the comfort it provides to user is sometime very amazing. Recently I was retrieving numeric data in SSMS and I found it is very difficult to read them as they were all right aligned. Please pay attention to following image, you will notice that it is not easier to read the digits as we are used to read the numbers which are right aligned. I immediately thought before I go for any other tricks I should check the query properties. I right clicked on query properties and I found following option. I checked option Right align numeric values and it just worked fine. Do you have any other similar tricks which do you practice often. I prefer to also include column headers in the result set as it gives me proper perspective of which column I have selected. Sometime little tips like this helps a lot in productivity, I encourage you to share your tips. I will publish it with due credit. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology

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  • How can I justify software testing to management?

    - by Nate
    I work for a small company (less than 200 employees) whose software group only makes up a small part of our staff (4 employees, occasionally with a few contractors). The four of us have been making strides in transitioning to better practices, and one of the next logical steps is to improve our testing. As anyone who has done any meaningful tests knows, testing takes a lot of time - and at my company, it takes too much time to justify to management, so we generally do what little we do on the sly. I don't think this is serving us well, as we keep coming up against otherwise avoidable problems when we ship under-tested software. I would like to be able to come to management with a justification for hiring a dedicated software test engineer (someone who can both write automated tests and perform manual ones). Are there any good published studies that show the benefits of adding such a position to a small company? Where can I find information about costs associated with the position? I plan on doing a little number crunching on our own history, but having some external sources to point to would help bolster my case.

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  • Coherence Management with EM Cloud Control 12c –demo for partners

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert We are pleased to announce the availability of the Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics (licensed under WLS Management Pack EE and Management Pack for NonOracle MW). This demo specifically focuses on some of the performance management and configuration management solutions for Oracle Coherence. The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management. Demo Highlights The demo showcases the following capabilities. Centralized monitoring for enterprise wide Coherence deployments Drill down diagnostics Customizable performance views Monitoring performance trends Monitoring Caches, Nodes, Services, etc Performance and Log Alerts Real-time Java Diagnostics and memory leak analysis Cache Data Management Lifecycle management Provisioning Coherence on a new machine Starting nodes on machine where Coherence is already running Killing a node process Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Middleware Management” section, click on the link “EM Cloud Control 12c Coherence Management” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. Read more on Community Events and post your comment here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence demo,DSS,CAF,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Coherence Management with EM Cloud Control 12c –demo for partners

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert We are pleased to announce the availability of the Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics (licensed under WLS Management Pack EE and Management Pack for NonOracle MW). This demo specifically focuses on some of the performance management and configuration management solutions for Oracle Coherence. The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management. Demo Highlights The demo showcases the following capabilities. Centralized monitoring for enterprise wide Coherence deployments Drill down diagnostics Customizable performance views Monitoring performance trends Monitoring Caches, Nodes, Services, etc Performance and Log Alerts Real-time Java Diagnostics and memory leak analysis Cache Data Management Lifecycle management Provisioning Coherence on a new machine Starting nodes on machine where Coherence is already running Killing a node process Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Middleware Management” section, click on the link “EM Cloud Control 12c Coherence Management” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. Read more on Community Events and post your comment here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence demo,DSS,CAF,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Oracle Financial Management Analytics 11.1.2.2.300 is available

    - by THE
    (guest post by Greg) Oracle Financial Management Analytics 11.1.2.2.300 is now available for download from My Oracle Support as Patch 15921734 New Features in this release: Support for the new Oracle BI mobile HD iPad client. New Account Reconciliation Management and Financial Data Quality Management analytics Improved Hyperion Financial Management analytics and usability enhancements Enhanced Configuration Utility to support multiple products. For HFM, FCM or ARM, and FDM, we support both Oracle and Microsoft SQL Server database. Simplified Test to Production migration of OFMA. Web browsers support for Oracle Financial Management Analytics: Internet Explorer Version 9 - The Oracle Financial Management Analytics supports the Internet Explorer 9 Web browser (for both 32 and 64 bit). Firefox Version 6.x - The Oracle Financial Management Analytics supports the Firefox 6.x Web browser. Chrome Version 12.x - The Oracle Financial Management Analytics supports the Chrome 12.x Web browser. See OBIEE Certification Matrix 11.1.1.6:  http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html Oracle Financial Management Analytics Compatibility: The Oracle Financial Management Analytics supports the following product version: Oracle Hyperion Financial Data Quality Management Release 11.1.2.2.300 Oracle Financial Close Manager Release 11.1.2.2.300 Oracle Hyperion Financial Management Release 11.1.2.2.300  

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  • Concurrent WCF calls via shared channel

    - by Kent Boogaart
    I have a web tier that forwards calls onto an application tier. The web tier uses a shared, cached channel to do so. The application tier services in question are stateless and have concurrency enabled. But they are not being called concurrently. If I alter the web tier to create a new channel on every call, then I do get concurrent calls onto the application tier. But I wanted to avoid that cost since it is functionally unnecessary for my scenario. I have no session state, and nor do I need to re-authenticate the caller each time. I understand that the creation of the channel factory is far more expensive than than the creation of the channels, but it is still a cost I'd like to avoid if possible. I found this article on MSDN that states: While channels and clients created by the channels are thread-safe, they might not support writing more than one message to the wire concurrently. If you are sending large messages, particularly if streaming, the send operation might block waiting for another send to complete. Firstly, I'm not sending large messages (just a lot of small ones since I'm doing load testing) but am still seeing the blocking behavior. Secondly, this is rather open-ended and unhelpful documentation. It says they "might not" support writing more than one message but doesn't explain the scenarios under which they would support concurrent messages. Can anyone shed some light on this?

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  • Will final version of 12.04 use the power management changes found in kernel 3.3

    - by Luis Alvarado
    I have seen in some version of Ubuntu that instead of making a huge change to update to the latest kernel, they take some of the good stuff out of it, for the sake of stability and put it on a previous version. In this case, kernel 3.3 has seen some very good power management enhancements that are not all found in the kernel 3.2. My question then is: Will this updates in 3.3 be somehow pulled into the 3.2 kernel used for Ubuntu 12.04?

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  • Windows Azure: Backup Services Release, Hyper-V Recovery Manager, VM Enhancements, Enhanced Enterprise Management Support

    - by ScottGu
    This morning we released a huge set of updates to Windows Azure.  These new capabilities include: Backup Services: General Availability of Windows Azure Backup Services Hyper-V Recovery Manager: Public preview of Windows Azure Hyper-V Recovery Manager Virtual Machines: Delete Attached Disks, Availability Set Warnings, SQL AlwaysOn Configuration Active Directory: Securely manage hundreds of SaaS applications Enterprise Management: Use Active Directory to Better Manage Windows Azure Windows Azure SDK 2.2: A massive update of our SDK + Visual Studio tooling support All of these improvements are now available to use immediately.  Below are more details about them. Backup Service: General Availability Release of Windows Azure Backup Today we are releasing Windows Azure Backup Service as a general availability service.  This release is now live in production, backed by an enterprise SLA, supported by Microsoft Support, and is ready to use for production scenarios. Windows Azure Backup is a cloud based backup solution for Windows Server which allows files and folders to be backed up and recovered from the cloud, and provides off-site protection against data loss. The service provides IT administrators and developers with the option to back up and protect critical data in an easily recoverable way from any location with no upfront hardware cost. Windows Azure Backup is built on the Windows Azure platform and uses Windows Azure blob storage for storing customer data. Windows Server uses the downloadable Windows Azure Backup Agent to transfer file and folder data securely and efficiently to the Windows Azure Backup Service. Along with providing cloud backup for Windows Server, Windows Azure Backup Service also provides capability to backup data from System Center Data Protection Manager and Windows Server Essentials, to the cloud. All data is encrypted onsite before it is sent to the cloud, and customers retain and manage the encryption key (meaning the data is stored entirely secured and can’t be decrypted by anyone but yourself). Getting Started To get started with the Windows Azure Backup Service, create a new Backup Vault within the Windows Azure Management Portal.  Click New->Data Services->Recovery Services->Backup Vault to do this: Once the backup vault is created you’ll be presented with a simple tutorial that will help guide you on how to register your Windows Servers with it: Once the servers you want to backup are registered, you can use the appropriate local management interface (such as the Microsoft Management Console snap-in, System Center Data Protection Manager Console, or Windows Server Essentials Dashboard) to configure the scheduled backups and to optionally initiate recoveries. You can follow these tutorials to learn more about how to do this: Tutorial: Schedule Backups Using the Windows Azure Backup Agent This tutorial helps you with setting up a backup schedule for your registered Windows Servers. Additionally, it also explains how to use Windows PowerShell cmdlets to set up a custom backup schedule. Tutorial: Recover Files and Folders Using the Windows Azure Backup Agent This tutorial helps you with recovering data from a backup. Additionally, it also explains how to use Windows PowerShell cmdlets to do the same tasks. Below are some of the key benefits the Windows Azure Backup Service provides: Simple configuration and management. Windows Azure Backup Service integrates with the familiar Windows Server Backup utility in Windows Server, the Data Protection Manager component in System Center and Windows Server Essentials, in order to provide a seamless backup and recovery experience to a local disk, or to the cloud. Block level incremental backups. The Windows Azure Backup Agent performs incremental backups by tracking file and block level changes and only transferring the changed blocks, hence reducing the storage and bandwidth utilization. Different point-in-time versions of the backups use storage efficiently by only storing the changes blocks between these versions. Data compression, encryption and throttling. The Windows Azure Backup Agent ensures that data is compressed and encrypted on the server before being sent to the Windows Azure Backup Service over the network. As a result, the Windows Azure Backup Service only stores encrypted data in the cloud storage. The encryption key is not available to the Windows Azure Backup Service, and as a result the data is never decrypted in the service. Also, users can setup throttling and configure how the Windows Azure Backup service utilizes the network bandwidth when backing up or restoring information. Data integrity is verified in the cloud. In addition to the secure backups, the backed up data is also automatically checked for integrity once the backup is done. As a result, any corruptions which may arise due to data transfer can be easily identified and are fixed automatically. Configurable retention policies for storing data in the cloud. The Windows Azure Backup Service accepts and implements retention policies to recycle backups that exceed the desired retention range, thereby meeting business policies and managing backup costs. Hyper-V Recovery Manager: Now Available in Public Preview I’m excited to also announce the public preview of a new Windows Azure Service – the Windows Azure Hyper-V Recovery Manager (HRM). Windows Azure Hyper-V Recovery Manager helps protect your business critical services by coordinating the replication and recovery of System Center Virtual Machine Manager 2012 SP1 and System Center Virtual Machine Manager 2012 R2 private clouds at a secondary location. With automated protection, asynchronous ongoing replication, and orderly recovery, the Hyper-V Recovery Manager service can help you implement Disaster Recovery and restore important services accurately, consistently, and with minimal downtime. Application data in an Hyper-V Recovery Manager scenarios always travels on your on-premise replication channel. Only metadata (such as names of logical clouds, virtual machines, networks etc.) that is needed for orchestration is sent to Azure. All traffic sent to/from Azure is encrypted. You can begin using Windows Azure Hyper-V Recovery today by clicking New->Data Services->Recovery Services->Hyper-V Recovery Manager within the Windows Azure Management Portal.  You can read more about Windows Azure Hyper-V Recovery Manager in Brad Anderson’s 9-part series, Transform the datacenter. To learn more about setting up Hyper-V Recovery Manager follow our detailed step-by-step guide. Virtual Machines: Delete Attached Disks, Availability Set Warnings, SQL AlwaysOn Today’s Windows Azure release includes a number of nice updates to Windows Azure Virtual Machines.  These improvements include: Ability to Delete both VM Instances + Attached Disks in One Operation Prior to today’s release, when you deleted VMs within Windows Azure we would delete the VM instance – but not delete the drives attached to the VM.  You had to manually delete these yourself from the storage account.  With today’s update we’ve added a convenience option that now allows you to either retain or delete the attached disks when you delete the VM:   We’ve also added the ability to delete a cloud service, its deployments, and its role instances with a single action. This can either be a cloud service that has production and staging deployments with web and worker roles, or a cloud service that contains virtual machines.  To do this, simply select the Cloud Service within the Windows Azure Management Portal and click the “Delete” button: Warnings on Availability Sets with Only One Virtual Machine In Them One of the nice features that Windows Azure Virtual Machines supports is the concept of “Availability Sets”.  An “availability set” allows you to define a tier/role (e.g. webfrontends, databaseservers, etc) that you can map Virtual Machines into – and when you do this Windows Azure separates them across fault domains and ensures that at least one of them is always available during servicing operations.  This enables you to deploy applications in a high availability way. One issue we’ve seen some customers run into is where they define an availability set, but then forget to map more than one VM into it (which defeats the purpose of having an availability set).  With today’s release we now display a warning in the Windows Azure Management Portal if you have only one virtual machine deployed in an availability set to help highlight this: You can learn more about configuring the availability of your virtual machines here. Configuring SQL Server Always On SQL Server Always On is a great feature that you can use with Windows Azure to enable high availability and DR scenarios with SQL Server. Today’s Windows Azure release makes it even easier to configure SQL Server Always On by enabling “Direct Server Return” endpoints to be configured and managed within the Windows Azure Management Portal.  Previously, setting this up required using PowerShell to complete the endpoint configuration.  Starting today you can enable this simply by checking the “Direct Server Return” checkbox: You can learn more about how to use direct server return for SQL Server AlwaysOn availability groups here. Active Directory: Application Access Enhancements This summer we released our initial preview of our Application Access Enhancements for Windows Azure Active Directory.  This service enables you to securely implement single-sign-on (SSO) support against SaaS applications (including Office 365, SalesForce, Workday, Box, Google Apps, GitHub, etc) as well as LOB based applications (including ones built with the new Windows Azure AD support we shipped last week with ASP.NET and VS 2013). Since the initial preview we’ve enhanced our SAML federation capabilities, integrated our new password vaulting system, and shipped multi-factor authentication support. We've also turned on our outbound identity provisioning system and have it working with hundreds of additional SaaS Applications: Earlier this month we published an update on dates and pricing for when the service will be released in general availability form.  In this blog post we announced our intention to release the service in general availability form by the end of the year.  We also announced that the below features would be available in a free tier with it: SSO to every SaaS app we integrate with – Users can Single Sign On to any app we are integrated with at no charge. This includes all the top SAAS Apps and every app in our application gallery whether they use federation or password vaulting. Application access assignment and removal – IT Admins can assign access privileges to web applications to the users in their active directory assuring that every employee has access to the SAAS Apps they need. And when a user leaves the company or changes jobs, the admin can just as easily remove their access privileges assuring data security and minimizing IP loss User provisioning (and de-provisioning) – IT admins will be able to automatically provision users in 3rd party SaaS applications like Box, Salesforce.com, GoToMeeting, DropBox and others. We are working with key partners in the ecosystem to establish these connections, meaning you no longer have to continually update user records in multiple systems. Security and auditing reports – Security is a key priority for us. With the free version of these enhancements you'll get access to our standard set of access reports giving you visibility into which users are using which applications, when they were using them and where they are using them from. In addition, we'll alert you to un-usual usage patterns for instance when a user logs in from multiple locations at the same time. Our Application Access Panel – Users are logging in from every type of devices including Windows, iOS, & Android. Not all of these devices handle authentication in the same manner but the user doesn't care. They need to access their apps from the devices they love. Our Application Access Panel will support the ability for users to access access and launch their apps from any device and anywhere. You can learn more about our plans for application management with Windows Azure Active Directory here.  Try out the preview and start using it today. Enterprise Management: Use Active Directory to Better Manage Windows Azure Windows Azure Active Directory provides the ability to manage your organization in a directory which is hosted entirely in the cloud, or alternatively kept in sync with an on-premises Windows Server Active Directory solution (allowing you to seamlessly integrate with the directory you already have).  With today’s Windows Azure release we are integrating Windows Azure Active Directory even more within the core Windows Azure management experience, and enabling an even richer enterprise security offering.  Specifically: 1) All Windows Azure accounts now have a default Windows Azure Active Directory created for them.  You can create and map any users you want into this directory, and grant administrative rights to manage resources in Windows Azure to these users. 2) You can keep this directory entirely hosted in the cloud – or optionally sync it with your on-premises Windows Server Active Directory.  Both options are free.  The later approach is ideal for companies that wish to use their corporate user identities to sign-in and manage Windows Azure resources.  It also ensures that if an employee leaves an organization, his or her access control rights to the company’s Windows Azure resources are immediately revoked. 3) The Windows Azure Service Management APIs have been updated to support using Windows Azure Active Directory credentials to sign-in and perform management operations.  Prior to today’s release customers had to download and use management certificates (which were not scoped to individual users) to perform management operations.  We still support this management certificate approach (don’t worry – nothing will stop working).  But we think the new Windows Azure Active Directory authentication support enables an even easier and more secure way for customers to manage resources going forward.  4) The Windows Azure SDK 2.2 release (which is also shipping today) includes built-in support for the new Service Management APIs that authenticate with Windows Azure Active Directory, and now allow you to create and manage Windows Azure applications and resources directly within Visual Studio using your Active Directory credentials.  This, combined with updated PowerShell scripts that also support Active Directory, enables an end-to-end enterprise authentication story with Windows Azure. Below are some details on how all of this works: Subscriptions within a Directory As part of today’s update, we have associated all existing Window Azure accounts with a Windows Azure Active Directory (and created one for you if you don’t already have one). When you login to the Windows Azure Management Portal you’ll now see the directory name in the URI of the browser.  For example, in the screen-shot below you can see that I have a “scottgu” directory that my subscriptions are hosted within: Note that you can continue to use Microsoft Accounts (formerly known as Microsoft Live IDs) to sign-into Windows Azure.  These map just fine to a Windows Azure Active Directory – so there is no need to create new usernames that are specific to a directory if you don’t want to.  In the scenario above I’m actually logged in using my @hotmail.com based Microsoft ID which is now mapped to a “scottgu” active directory that was created for me.  By default everything will continue to work just like you used to before. Manage your Directory You can manage an Active Directory (including the one we now create for you by default) by clicking the “Active Directory” tab in the left-hand side of the portal.  This will list all of the directories in your account.  Clicking one the first time will display a getting started page that provides documentation and links to perform common tasks with it: You can use the built-in directory management support within the Windows Azure Management Portal to add/remove/manage users within the directory, enable multi-factor authentication, associate a custom domain (e.g. mycompanyname.com) with the directory, and/or rename the directory to whatever friendly name you want (just click the configure tab to do this).  You can also setup the directory to automatically sync with an on-premises Active Directory using the “Directory Integration” tab. Note that users within a directory by default do not have admin rights to login or manage Windows Azure based resources.  You still need to explicitly grant them co-admin permissions on a subscription for them to login or manage resources in Windows Azure.  You can do this by clicking the Settings tab on the left-hand side of the portal and then by clicking the administrators tab within it. Sign-In Integration within Visual Studio If you install the new Windows Azure SDK 2.2 release, you can now connect to Windows Azure from directly inside Visual Studio without having to download any management certificates.  You can now just right-click on the “Windows Azure” icon within the Server Explorer and choose the “Connect to Windows Azure” context menu option to do so: Doing this will prompt you to enter the email address of the username you wish to sign-in with (make sure this account is a user in your directory with co-admin rights on a subscription): You can use either a Microsoft Account (e.g. Windows Live ID) or an Active Directory based Organizational account as the email.  The dialog will update with an appropriate login prompt depending on which type of email address you enter: Once you sign-in you’ll see the Windows Azure resources that you have permissions to manage show up automatically within the Visual Studio server explorer and be available to start using: No downloading of management certificates required.  All of the authentication was handled using your Windows Azure Active Directory! Manage Subscriptions across Multiple Directories If you have already have multiple directories and multiple subscriptions within your Windows Azure account, we have done our best to create a good default mapping of your subscriptions->directories as part of today’s update.  If you don’t like the default subscription-to-directory mapping we have done you can click the Settings tab in the left-hand navigation of the Windows Azure Management Portal and browse to the Subscriptions tab within it: If you want to map a subscription under a different directory in your account, simply select the subscription from the list, and then click the “Edit Directory” button to choose which directory to map it to.  Mapping a subscription to a different directory takes only seconds and will not cause any of the resources within the subscription to recycle or stop working.  We’ve made the directory->subscription mapping process self-service so that you always have complete control and can map things however you want. Filtering By Directory and Subscription Within the Windows Azure Management Portal you can filter resources in the portal by subscription (allowing you to show/hide different subscriptions).  If you have subscriptions mapped to multiple directory tenants, we also now have a filter drop-down that allows you to filter the subscription list by directory tenant.  This filter is only available if you have multiple subscriptions mapped to multiple directories within your Windows Azure Account:   Windows Azure SDK 2.2 Today we are also releasing a major update of our Windows Azure SDK.  The Windows Azure SDK 2.2 release adds some great new features including: Visual Studio 2013 Support Integrated Windows Azure Sign-In support within Visual Studio Remote Debugging Cloud Services with Visual Studio Firewall Management support within Visual Studio for SQL Databases Visual Studio 2013 RTM VM Images for MSDN Subscribers Windows Azure Management Libraries for .NET Updated Windows Azure PowerShell Cmdlets and ScriptCenter I’ll post a follow-up blog shortly with more details about all of the above. Additional Updates In addition to the above enhancements, today’s release also includes a number of additional improvements: AutoScale: Richer time and date based scheduling support (set different rules on different dates) AutoScale: Ability to Scale to Zero Virtual Machines (very useful for Dev/Test scenarios) AutoScale: Support for time-based scheduling of Mobile Service AutoScale rules Operation Logs: Auditing support for Service Bus management operations Today we also shipped a major update to the Windows Azure SDK – Windows Azure SDK 2.2.  It has so much goodness in it that I have a whole second blog post coming shortly on it! :-) Summary Today’s Windows Azure release enables a bunch of great new scenarios, and enables a much richer enterprise authentication offering. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • Can you recommend a good Idea Management System?

    - by Tedi
    I'm trying to find a good (and cheap) Idea Management System for a non-profit project. I've browsed lot of good options which cost a lot of money. They are probably worth but we're planning to run this as a non-profit project, so unfortunately money investment is not the key strenght. Basically what we want to run is a platform where users can propose ideas that are voted, commented and enriched by the rest of the community. Thanks.

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  • More info: a "stand-alone" installer for Management Studio Express 2008

    - by AaronBertrand
    Last February, I blogged about something I was initially very happy about: a stand-alone installer for Management Studio Express (SSMSE) 2008 . Now users could allegedly download a much smaller installer, and only install the client tools without having to install an instance of SQL Server Express. While the latter is true, the former remains a pipe dream. Bill Ramos stated in his 2009-02-20 announcement : "We teased out the Tools portion of SQL Server 2008 Express with Tools into it’s own download."...(read more)

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  • Creating blur with an alpha channel, incorrect inclusion of black

    - by edA-qa mort-ora-y
    I'm trying to do a blur on a texture with an alpha channel. Using a typical approach (two-pass, gaussian weighting) I end up with a very dark blur. The reason is because the blurring does not properly account for the alpha channel. It happily blurs in the invisible part of the image, whcih happens to be black, and thus results in a very dark blur. Is there a technique to blur that properly accounts for the alpha channel?

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