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• CRM at Oracle Series: Do Not Call & Do Not Email

  - by tony.berk

  Who you gonna call? Or not call! Sorry, just kidding, this isn't a movie blog! Do Not Call is an important topic for all businesses as there are government regulations that can lead to significant fines, and of course, possible damage to your brand. Oracle leverages Siebel CRM to develop an effective solution to address the Do Not Call and Email Permissible Use requirements. The application uses the Contacts functionality to manage communication preferences, which when defined, centrally synchronizes all contact records that share the same phone number and email address. Additionally, the relevant information is masked so Oracle employees cannot accidentally reach out to the contact. Therefore, the solution ensures that we are compliant with regulations, enables us to respect individuals' communication preferences and provides an audit trail of changes to their preferences. Today's CRM at Oracle slidecast discusses the requirements, highlights benefits and provides screen shots of the solution. CRM at Oracle Series: Do Not Call & Do Not Email Click here to learn more about Siebel CRM and other Oracle CRM products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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• Someone using my website for Email and significant increase in spam

  - by Joy

  Let me give you the background in context so that you know the full story. Last summer my web guy (he put my website together) got in a fight with someone who attempted to register on my site using the name of my company as part of his user name. I was not aware of this at all until it had escalated dramatically. I don't know why my web guy was so unprofessional in his response to this person. I really don't know him - met him via SCORE and have never met in person. He is a vendor. Anyway, this guy who got into it with my web guy then threatened to do all he could to hurt my business and said he was internet savvy, etc. So, nothing seemed to happen for a while then not long ago this guy attempted to send me a friend request on Linkedin. After his behavior I declined it. Shortly afterwards I began seeing a dramatic increase in spammers posting comments on the blog part of my site. Just lately I have been receiving Emails from a variety of names but all with the "@___" that I own - for my business. I had additional security added so now they have to register in order to comment on my blog and I am seeing a lot of registration attempts from the same (and similar) IP addresses with bogus names and weird Email addresses being blocked. So, it is not creating more work as it is all automatic. The Email addresses are of more concern. Is there a way to identify a person through an IP address or a place to report the behavior or the Email usage? This guy lives in South Carolina so he is not overseas. Any help/advice you can provide will be greatly appreciated. Thanks Joy

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• Sending a small number of targeted emails, is it spamming?

  - by Alex Mor

  I have a directory website and I want to send focused emails, a small amount, less than 50 a month, to some of the businesses on my directory that get many visitors. The intention is to let them now many people are viewing there page and encourage them to update it and post information on it. How can I send this small number of emails without being targeted as spam? Also, should I send it from an email with the websites domain or will it better to send from a personal email? that way at least of email is tagged as spam sometimes it won't hurt the website's reputation, is this true?

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• How to set up email alias in exchange 2010

  - by Rothgar

  I have a couple users who need multiple email addresses (alias) forwarded to their accounts but setting up a separate user and forwarding the email is showing the email to the users main address instead of the aliased email. For example, here is what I need: [email protected] is the users email address but they also need to receive emails sent to [email protected], and [email protected]. When the emails are sent to the other two email addresses I want them to be forwarded to the user and showing that it was sent to the redundancy email address and not john.doe because the user needs to be able to filter these emails as well as reply from the redundancy department email address. How can I set up alias' in exchange 2010 to work this way? Thanks

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• eMail with Conflicting Headers not blocked in MS365

  - by John Meredith Langstaff

  On occasion, a company receives eMail with two header fields (“Received” and “From”) containing data that contradict each other drastically. Should they not expect their anti-spam system to flag or block items with contradictions in these fields? For example, they received an eMail which contained [almost exactly] these two headers: Received: from [107.52.51.26] by web315204.mail.ne1.yahoo.com via HTTP; Mon,28 Oct 2013 04:28:04 PDT From: Barry Smith [email protected] Obviously, eMail from an @att.net address isn’t coming from a server on the domain yahoo.com, and Yahoo isn’t forwarding AT&T’s eMail. There were no other headers indicating that the item was sent “OnBehalfOf”, or “Forwarded-by”, or “By_Proxy” or any other such. Should I write a utility to scan incoming eMail for such conflicts, or look more closely at their spam filtering to block this kind of eMail? Their eMail system is Hosted Exchange on MS-365. My central question is, where specifically do I look in MS-365 to get this type of conflicted eMail blocked?

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• Email notification and mail server

  - by Jerr Wu

  I am building a web application with email notification just like Facebook, which will host in http://www.linode.com/. When a user A comment to a post, the poster will get an email notification from '[email protected]' with the comment message written by user A. (Not spam) I really like Google Apps but they have sending limits 2000 sending per day, that is not suit for my case becuz I cannot have sending limits. There will be many email notifications. http://support.google.com/a/bin/answer.py?hl=en&answer=166852 I also need company email accounts for team members use which I prefer Google Apps. My web application will host in linode, I am considering "Amazon Simple Notification Service" for the email notification. My questions are Any other recommend email service provider suits my case for me? Can I bind company email accounts(ex: [email protected]) with Google Apps and bind [email protected] with other email service provider?

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• Email Validation from WTForm using Flask

  - by lost9123193

  I'm following a Flask tutorial from http://code.tutsplus.com/tutorials/intro-to-flask-adding-a-contact-page--net-28982 and am currently stuck on the validation step: The old version had the following: from flask.ext.wtf import Form, TextField, TextAreaField, SubmitField, validators, ValidationError class ContactForm(Form): name = TextField("Name", [validators.Required("Please enter your name.")]) email = TextField("Email", [validators.Required("Please enter your email address."), validators.Email("Please enter your email address.")]) submit = SubmitField("Send") Reading the comments I updated it to this: (replaced validators.Required with InputRequired) (same fields) class ContactForm(Form): name = TextField("Name", validators=[InputRequired('Please enter your name.')]) email = EmailField("Email", validators=[InputRequired("Please enter your email address.")]), validators.Email("Please enter your email address.")]) submit = SubmitField("Send") My only issue is I don't know what to do with the validators.Email. The error message I get is: NameError: name 'validators' is not defined I've looked over the documentation, perhaps I didn't delve deep enough but I can't seem to find an example for email validation.

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• Verifying an email address exist in C#

  - by Ken

  Regarding this post about email verification, using C#, how would you issue a VRFY command issue a RCPT command

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• How do I format an email for Gmail?

  - by Ethan

  Hey, I'm sending out an email using codeigniter's built in library. All I'm trying to do is send a bolded string, but instead of rendering the tags, it is printing them. What I have: <html> <head> </head> <body> <b>Donkey</b> </body> </html> That is, character for character, the email I'm getting. Why aren't the tags rendering? Thanks for your help!

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• Jquery - Match two email address

  - by Caremy

  I'm setting up a registration form and use the jquery validation script. There are two email address input textboxes. Email 1 must match Email 2. How do we validate these two email to ensure the 2nd email match the 1st email? Hope someone could help with the validation script. Here's my textboxes coding. <label class="input required">7. Email Address:</label> <input name="author_email" id="author_email" class="inputclass pageRequired email" maxlength="254" title="Email address required" /> <br /> <label class="input required">8. Confirm Email:</label> <input name="author_confirm_email" id="author_confirm_email" class="inputclass pageRequired email" equalTo:"#author_email" maxlength="254" title="Please confirm your email address" /> <br /> Thank you.

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• How do I determine whether this email bounce is my fault?

  - by David Zaslavsky

  I use Google Apps to handle email for my personal website, so I have an email address [email protected] through that, and I also have a Gmail account [email protected]. Now, I've been trying to send emails to a particular recipient who shall be known as [email protected]. When I send the email from my Gmail account with the @gmail.com address, it works fine. However, when I send it from my Google Apps account with the @ellipsix.net address, I get a bounce message which includes the following text: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 mail server permanently rejected message (#5.3.0) (state 17). The bounce message suggests that it is up to the mail administrator of the recipient domain example.com to fix the problem, whatever it is. But I would like to be as sure as possible that nothing needs to be fixed on my end. I already have DKIM signatures enabled for my domain, and I have published an SPF DNS record. Is there something else I should check or do, or can I be confident that it's up to the recipient to fix this issue? Does the "state 17" in the bounce message mean something relevant? I've included my domain name in the question so people who know more than me about this stuff can independently check the relevant DNS records or other information. This other question seems similar, but I've already investigated everything suggested in the answers there (except for contacting Google, which I don't want to do unless I suspect it's their issue to fix).

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• Is it possible to aggregate multiple email accounts into a single Outlook 2007 Inbox/.OST file?

  - by Howiecamp

  I'm using Outlook 2007 and would like to combine multiple email accounts (some are Exchange, some IMAP) into a single Inbox/.OST mail file. An example of the functionality I'm looking for is the Blackberry, where you can configure multiple email accounts and then access that mail either by the inbox for that specific account or via a single aggregated mailbox. In the single mailbox case, when you reply to a given piece of mail the Blackberry is smart enough to switch your "From" address to be that of the account where the email came in to. I'm essentially looking for this functionality in Outlook. Are there native options and/or third party plug-ins which do this?

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• Why do some large companies use a different domain for sending emails?

  - by Andrei Rinea

  I've received notifications and newsletters from Microsoft and Facebook in the past and noticed that both emails came not from an address such as [email protected] or [email protected]. Not event [email protected] but both had different domains such as : [email protected] and [email protected] Why is this? Any particular advantage in doing so? Other than not polluting the employees email software, I can't see.

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• Why is email HTML stuck in the 90's?

  - by Sean Dunwoody

  (disclaimer - I've already tried asking this on StackOverflow, but apparently it was off topic. If the same is true here please let me know and I'll close/delete this question.) I've spent about a day putting together a frustrating email newsletter, using tables, inline styles etc. It feels a lot harder than it should be. I was just wondering, is there any reason why email clients have such poor support of HTML and CSS (CSS in particular)? I would have imagined they'd be scrambling to outdo each other in this department ... Is is a security thing (I can't really imagine why)? Or are they just lazy?

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• "Email This" button with sideways counter

  - by aendrew

  I've been asked to build a design that has a "share this" area like below: I've built every aspect except the Email part of it -- any idea how best to do that? I've found http://getmailcounter.com/, but that displays a counter above. I'd personally just do a link, but it seems they're wanting some sort of analytics built in... Failing that, does anyone know of some sort of sharing system that looks like that and has all of those options? I'd just use AddThis, but its designs don't look very close to that... Thanks! Related: How to implement an email this link button

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• Transfer domains without disrupting local email server

  - by krosiris

  Perhaps I am thinking about this wrong, but maybe some of you guys can help me on this one. I have a client who currently has a domain from network solutions and is hosted via GoDaddy. Additionally, he his has email service with GoDaddy as well, but it seems to be forwarded to his local server at work. How can I transfer hosting accounts without disrupting email service (or at least temporarily)? Some MX info via Godaddy: A @ Points to GoDaddy Host main Points to client's home server sw Points to client's home server MX @ Points to main.example.com @ Points to smtp.secureserver @ Points to mailstore1.secureserver

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• Using a SMTP Service for email

  - by Josh S.

  This may be a horribly obvious question, but I'm learning and just need someone to confirm it for me. I putting together a private social network that needs to email their members (through the social network software, Elgg) regularly. I'm hosting it on a shared HostGator plan (because they won't receive much traffic) and they'll email 10-1000 emails a few times a week. HostGator restricts you to 500 per hour. I'm also worried about deliverability. I've been searching up and down about how to throttle the emails so it will all send reliably... but then I came across the idea of an outside SMTP relay service. Would using an SMTP service resolve this issue? If so, any opinions on quality SMTP services?

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• LazyTruth Puts Fact Checks Email Forwards Right in Your Inbox

  - by Jason Fitzpatrick

  If you get a lot of forwards from well meaning relatives and want to instantly and effortlessly verify their content, LazyTruth is a Chrome extension that fact-checks forwarded emails in Gmail. It’s a rather novel concept: install LazyTruth and anytime you get a forwarded email you’re one click away from instant fact checking. LazyTruth checks keywords in the email against FactCheck.org and Politifiact (Snopes.com missing seems like a big oversight, hopefully they’ll be adding it soon). LazyTruth is currently Gmail/Chrome only. Hit up the link below to grab a copy. LazyTruth [via O'Reilly Radar] How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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• Get Your Enterprise Working With Oracle On Track Communication 1.0

  - by Josh Lannin

  The On Track Development team is very pleased to announce that today On Track is available for our customers to download and evaluate.  To learn more about what On Track does start with our whitepaper and datasheet.   If you are a developer, take a look at our documentation and samples posted to our OTN page. For this first blog post, I’ll be speaking to several notable points about our product. Graceful Escalation via Conversations: On Track addresses the “Collaboration Problem” through a single guiding principle – graceful escalation – within the construct of a Conversation. In On Track, collaboration is based on a context (called a “Conversation”) that gracefully escalates in form, structure, and content, as dictated by the particular needs of a given collaboration.  Within that context, On Track provides a rich set of tools to choose from.  These tools provide for communication, coordination, content management, organization, decision making, and analysis -- all essential aspects of collaboration, but not all of them are essential all of the time.  Every collaborative interaction will evolve differently.  Some will evolve to represent work spreading over the course of years and involving a large, distributed team, while others may involve few people and not evolve at all.  Regardless, all collaborative contexts are built from the same parts, utilize the same concepts, and start the same way.  The principle of graceful escalation is that you only use the tools and structure you need; so you only incur the complexity you need. Purposeful Collaboration: Through application integration, On Track Conversations bring enterprise application users the communication and collaboration capabilities required to complete business process.  By association with specific processes or business objects conversations extend the possible interactions and broaden participation to internal or external non-application users and provide a sophisticated interaction experience, all the while enhancing the data set within the owning application.  Purposeful collaboration not only needs to happen in the context of applications, it must support a full range of real-time and long-running interactions to provide the greatest value. Multi Client, Multi Modal: This On Track 1.0 product release includes the same day availability of  multiple clients, including iPhone and iPad applications which are now available on the Apple Store, a fully capable and accessible Outlook Add-In, along with our browser web client.  With each client we have sought to leverage the strengths of each unique device- our iPhone client supports picture and voice posts, the iPad is optimized for meeting room situations and document viewing, and our Outlook add-in allows you to take emails in context and bring them into On Track.  In addition to supporting a diverse array of clients, On Track provides a unified multi modal experience support starting with basic messages moving through to integrated documents with live annotations, snapshots, application sharing, and voice. Next Generation Web Architecture: We believe On Track will help move the bar higher for what users can expect from all web applications, most notably ones that involve real-time activity.  On Track is built from the ground up with an innovative, real-time architecture that leverages the extensive push capabilities of our server.  Whether you are receiving a new message, viewing where crowds of people are collaborating, or doing live annotation on a document with a set of people, that information comes to you immediately without refreshes or moving back and forth between pages.  We’ve leveraged this core architecture across the product experience and raised the user experience bar for this type of application.  As well these capabilities are based on open standards and protocols, and are fully extensible by anyone- enabling sophisticated integrations to be created with a wide variety of both legacy and next-generation applications. Agile Product Development: As a product team we operate using continuous feedback and modified agile development methodologies.  We have thousands of active internal Oracle users who have helped pilot our product for critical business functions, and the On Track product development team uses our product as our primary vehicle for all our collaboration.  Additionally we been working with early access customers who are adopting our technology and providing us valuable feedback - which our process has rapidly realized in improvements to our software.  On Track agility extends to our server as well, which is built to scale, and is very simple to install and configure. We are pleased to make this product announcement and encourage you to join us on Facebook or follow us on Twitter, as well as checking back here for the latest product information.

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• Developing an online email service [closed]

  - by Richard Stokes

  I am interested in developing an online email service (e.g. Gmail, Hotmail, but on a much smaller scale) allowing people to sign up for free email addresses on my domain. The domain in question is already purchased, but I have no idea how to even start. I was hoping to code this using a Ruby framework such as Rails or Sinatra. Firstly, are there any libraries/pre-made solutions to this problem that exist already that would be easy enough to just plug-in to my own site? Secondly, if there are no real pre-made solutions, what are the general steps I need to take to accomplish this task?

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• How are SaaS/Mult-Tenancy apps implementing email notifications (sending and receving)?

  - by Mark Redman

  Given multi-tenant application, How are vendors implementing email notifications from an email account setup and programming perspective: Sending emails could come from a generic account: eg [email protected] or [email protected], this seems reasonable considering reply addresses and lilnks can be contained within the email contents. Receiving Emails: How would an application receive email, for instance; to generate support tickets or assign comments in an email to a project/task. I have seen ID's within the subject and some reply to addresses containing the account name eg: [email protected] I realise one can programatically connect to a pop3 server and receive emails and look for the IDs with the subject, but is there a way of setting up and receiving email to a single pop3 account from multiple sub-host name email addresses (not sure on terminology there) eg: [email protected] or [email protected] and check the Account Name from the address? (similar to checking subdomains on a URL) Any practices, experience, comments or sughestions? (not sure its relevant, but using C# asp.net-mvc and services etc)

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• Process RECEIVED email attatchment with PHP.

  - by Eli

  Hi All, I have a php script that will an catch email passed to it and process it. #!/usr/local/bin/php -q <?php while (!feof(STDIN)) {$s .= fgets(STDIN);} // Now do some work on the email source in $s. ?> This works fine. My question is how to save an attachment into the file system from the source. For example, if I isolate the section below, how do I need to process it before saving it into a gif file to create a valid gif? I assume I need to change the encoding, or otherwise process it, but does anyone know exactly? Thanks! --------------090607000609050308090504 Content-Type: image/gif; name="tfk.gif" Content-Transfer-Encoding: base64 Content-ID: <part1.06050801.05020504@etc....> Content-Disposition: attachment; filename="tfk.gif" R0lGODlheAA8APcAAAAAAP/////Wgv+xEgliOAEcDxAnFiAyHTA+JEBKK0BKLFBWM2BhOv// nf//tfz60dDEPdnPT//0Z3BtQf/kBv/pKM/KoO3UHendgoB5SOTGB/HSCNm8D7+oEvrhRcW1 U+visL2dA3hlAqqNBM+vB52DBo+ET4+EUJp+AnNgCmdUCZV9EredLJuKQ4x9PVNCBo1yC39n C6OGFYBpFp+QV4RtI1pMIJWBPq+cXkExBDQuHQwLCDYoBnRdIM+zbMCnZaiWabeleH1zWu/K e9+/dNi5dntsSaSPYpWDXHJmS6CQbl1UQOOYB/6xEv2wEv2vEvuuEvqtEvmsEvirEvaqEvWq EvSpEvOoEvGmE+6kE+yjE+uiE+qhE+mgE+efE+SdE+OcE9+ZEykdBtWvZejAcuS9cfHIeO/H d/nQffXMe/PLevzTf/rRfvnRfvjPffbNfPLKeurDdv7Vgf3UgfzTgPvTgPrSf/fPfvbOffTN fPHKe+/Jeu7Ied+7cty5cP7Vgv3VgvXOfvPMfdOxbOvGete0b7+hZfjRhNGyc+rIgti5eLWb aL+lb9K3gMWtfYh4V3dpTKyadGRcTOGaE9qVFNWRFNGOFM6MFMyKFMqJFMiHFMWFFMOEFMGC Fbx/FTQoE9CpYs2mYduzadiwZ962a921a9yzauC4beO7b5F7UeG/gO/Mis2vd3ZpUZaGaW5j 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sA3SkAsjlBHJEqQdoQB8gQMKsBclwhmEQQMnkKJDoABJMxyjcAxtBQ3ZIDvGgAy6EAqmYAZa 96Vg+hFZMxFEkDTfwRdOozUfaRJ++qeMGvoRi9qokKoRjxqplFo0EHGpmJqpmrqpCBEQADs= --------------090607000609050308090504--

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• Freemarker - lack of special character in email subject template cause email content crash

  - by freakman

  im fighting with strange error. Im using seperate freemarker templates for mail subject and body. It is sent using org.springframework.mail.javamail.JavaMailSender. Only templates that contains some special swedish character works in my application ( yes you read right... not the other way). If I delete it my email content crashes. It contains then: MIME-Version: 1.0 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: 7bit .. html code here .. My freemarker.properties file locale=sv_SE classic_compatible=false number_format= date_format=yyyy-MM-dd time_format=HH:mm datetime_format=yyyy-MM-dd HH:mm output_encoding=UTF-8 url_escaping_charset=UTF-8 auto_import=spring.ftl as spring auto_include= default_encoding=UTF-8 localized_lookup=true strict_syntax=true whitespace_stripping=true template_update_delay=10 Ive tried to convert subject file with dos2unix tool. Using 'find -bi subject.ftl' show that encoding is us-ascii. With added special character - utf-8. This thing is suprisingly strange for me... //SOLUTION: use :set bomb and save file in vim.

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• Validate email address in Javascript?

  - by pix0r

  What's the best way to validate an email address in Javascript? Though this solution may be simple, I'm sure this is one of those useful things that people will be Googling for and deserves its own entry on the site

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• Body of email breaks distribution list in exchange?

  - by widgisoft

  Hi, I have a very odd problem that I'm not sure is a programming issue or a server issue :-p. Basically I'm sending an email to an exchange distribution list that includes a PHP stack trace; during certain faults the trace includes really high level information such as the machine's environment variables (during file reads, etc.). I went through a copy of the email line by line until the email sent and it appears the line: [SUDO_COMMAND] => /etc/init.d/httpd restart is the culprit. Adding a string replacement in before the email is sent allows a successful send. What I don't understand is WHY these stream of characters are causing the issue ONLY on the distribution email. If I send the email to myself as well, i.e. "[email protected]; [email protected]", then I get the email fine. Re-ordering the list doesn't make a difference the group never gets the email. Because the individual gets the email and not the group I'm assuming the fault is with exchange and some rogue filtering - I've gone through it with the sysadmins and there's no filtering of any sort on that group... so maybe it's a bug? I can't find anyone else having recorded this specific fault so I figured I'd open it here. For now I'm just not using the distribution list but it'd be nice to eventually find the solution. Many thanks, Chris

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