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  • Why does Mac OS X Software Update not work when machine uses Active Directory?

    - by Lyndsey Ferguson
    My company's IT department is mostly a Windows run operation and in order to become more secure, they are altering the way that the Macintosh computers login to our internal network so that they use Active Directory like their Windows counterparts. I have been given Administrative permission on my Mac and I am able to do most of what I used to be able to do in terms of authentication of software installations. However, there is a problem: the "Software Update" feature doesn't work. What happens is that when I try to get the Mac to perform its Software Updates from the Apple menu, the normal window appears listing what has to be updated; I am able to select what to update and click the "Update" button, but then nothing happens. It doesn't ask for authentication like it used to, the computer doesn't perform any download or installation (it does sometimes ask me to agree to license agreements for iTunes). I can download the updates individually and install them without any issues, but the auto-update fails. I'd rather use the Software Update menu item like I used to: it is much more convenient. Any suggestions on how I can fix this? EDIT Nov 19th, 2009, 10:09 EST: I have posted this question to the Apple Mac OS X Snow Leopard support forum. EDIT Nov 19th, 2009, 12:39 EST:Yes, the Terminal command "sudo softwareupdate --install --all" does work flawlessly. I want to avoid that as my co-workers are generally not comfortable on the Mac. I also tried Chealion's suggestion to delete "~/Library/Preferences/com.apple.SoftwareUpdate.plist" and "/Library/Preferences/com.apple.SoftwareUpdate.plist", Software Update still fails. However, I did get diagnostic messages in the Console (below). I've deleted the MS Office Package Receipts and examined the suhelperd (Software Update Helper Daemon?); it appears that suhelperd is crashing and that explains why it doesn't work. I've submitted a bug report to Apple (radar://7408619). Here are the Console diagnostic messages: 11/19/09 12:36:44 PM com.apple.suhelperd[66829] terminate called after throwing an instance of 'NSException' 11/19/09 12:36:47 PM com.apple.launchd[1] (com.apple.suhelperd[66829]) Job appears to have crashed: Abort trap 11/19/09 12:36:48 PM com.apple.ReportCrash.Root[66830] 2009-11-19 12:36:48.275 ReportCrash[66830:2703] Saved crash report for suhelperd[66829] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2009-11-19-123648_localhost.crash 11/19/09 12:36:54 PM com.apple.launchd[1] (com.apple.suhelperd) Throttling respawn: Will start in 1 seconds 11/19/09 12:36:55 PM com.apple.suhelperd[66836] terminate called after throwing an instance of 'NSException' 11/19/09 12:36:55 PM com.apple.launchd[1] (com.apple.suhelperd[66836]) Job appears to have crashed: Abort trap 11/19/09 12:36:56 PM com.apple.ReportCrash.Root[66830] 2009-11-19 12:36:56.017 ReportCrash[66830:2f03] Saved crash report for suhelperd[66836] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2009-11-19-123655_localhost.crash 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_automator.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_automator_workflow.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_autoupdate.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_clipart.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_core.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_dock.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_entourage.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_entourage_help_std.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_equationeditor.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_errorreporting.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_excel.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_excel_help_std.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_fonts.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_graph.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_helpviewer.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_launch.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_ooxml.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_orgchart.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_powerpoint.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_powerpoint_help_std.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_brazilian.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_danish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_dutch.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_english.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_finnish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_french.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_german.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_italian.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_japanese.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_norwegian.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_portuguese.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_spanish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_proofing_swedish.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_required.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_silverlight.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_sounds.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_word.pkg 11/19/09 12:36:58 PM Software Update[66826] PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_word_help_std.pkg 11/19/09 12:37:26 PM com.apple.suhelperd[66839] terminate called after throwing an instance of 'NSException' 11/19/09 12:37:26 PM com.apple.launchd[1] (com.apple.suhelperd[66839]) Job appears to have crashed: Abort trap 11/19/09 12:37:26 PM com.apple.ReportCrash.Root[66830] 2009-11-19 12:37:26.929 ReportCrash[66830:2b07] Saved crash report for suhelperd[66839] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2009-11-19-123726_localhost.crash And here is the suhelperd crash report: Process: suhelperd [66839] Path: /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/Resources/suhelperd Identifier: suhelperd Version: ??? (???) Code Type: X86-64 (Native) Parent Process: launchd [1] Date/Time: 2009-11-19 12:37:26.473 -0500 OS Version: Mac OS X 10.6.2 (10C540) Report Version: 6 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Application Specific Information: abort() called *** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)' *** Call stack at first throw: ( 0 CoreFoundation 0x00007fff859a9444 __exceptionPreprocess + 180 1 libobjc.A.dylib 0x00007fff8787e0f3 objc_exception_throw + 45 2 CoreFoundation 0x00007fff859a9267 +[NSException raise:format:arguments:] + 103 3 CoreFoundation 0x00007fff859a91f4 +[NSException raise:format:] + 148 4 Foundation 0x00007fff855da080 _NSArrayRaiseBoundException + 122 5 Foundation 0x00007fff8553cb81 -[NSCFArray objectAtIndex:] + 75 6 Admin 0x00007fff8107920e +[User(UserPrivate) _userWithInfo:attributes:] + 71 7 Admin 0x00007fff81080d6b +[User findUserByID:searchParent:] + 404 8 suhelperd 0x0000000100001274 0x0 + 4294972020 9 suhelperd 0x0000000100002240 0x0 + 4294976064 10 suhelperd 0x00000001000053b1 0x0 + 4294988721 11 suhelperd 0x00000001000044b3 0x0 + 4294984883 12 suhelperd 0x0000000100004154 0x0 + 4294984020 13 libSystem.B.dylib 0x00007fff83eb60d8 mach_msg_server + 357 14 suhelperd 0x00000001000036eb 0x0 + 4294981355 15 suhelperd 0x0000000100002a1f 0x0 + 4294978079 16 suhelperd 0x0000000100001080 0x0 + 4294971520 ) Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 libSystem.B.dylib 0x00007fff83e86fe6 __kill + 10 1 libSystem.B.dylib 0x00007fff83f27e32 abort + 83 2 libstdc++.6.dylib 0x00007fff873cf5d2 __tcf_0 + 0 3 libobjc.A.dylib 0x00007fff87881d29 _objc_terminate + 100 4 libstdc++.6.dylib 0x00007fff873cdae1 __cxxabiv1::__terminate(void (*)()) + 11 5 libstdc++.6.dylib 0x00007fff873cdb16 __cxxabiv1::__unexpected(void (*)()) + 0 6 libstdc++.6.dylib 0x00007fff873cdbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0 7 libobjc.A.dylib 0x00007fff8787e192 object_getIvar + 0 8 com.apple.CoreFoundation 0x00007fff859a9267 +[NSException raise:format:arguments:] + 103 9 com.apple.CoreFoundation 0x00007fff859a91f4 +[NSException raise:format:] + 148 10 com.apple.Foundation 0x00007fff855da080 _NSArrayRaiseBoundException + 122 11 com.apple.Foundation 0x00007fff8553cb81 -[NSCFArray objectAtIndex:] + 75 12 com.apple.framework.Admin 0x00007fff8107920e +[User(UserPrivate) _userWithInfo:attributes:] + 71 13 com.apple.framework.Admin 0x00007fff81080d6b +[User findUserByID:searchParent:] + 404 14 suhelperd 0x0000000100001274 0x100000000 + 4724 15 suhelperd 0x0000000100002240 0x100000000 + 8768 16 suhelperd 0x00000001000053b1 0x100000000 + 21425 17 suhelperd 0x00000001000044b3 0x100000000 + 17587 18 suhelperd 0x0000000100004154 0x100000000 + 16724 19 libSystem.B.dylib 0x00007fff83eb60d8 mach_msg_server + 357 20 suhelperd 0x00000001000036eb 0x100000000 + 14059 21 suhelperd 0x0000000100002a1f 0x100000000 + 10783 22 suhelperd 0x0000000100001080 0x100000000 + 4224 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x00007fff83e51bba kevent + 10 1 libSystem.B.dylib 0x00007fff83e53a85 _dispatch_mgr_invoke + 154 2 libSystem.B.dylib 0x00007fff83e5375c _dispatch_queue_invoke + 185 3 libSystem.B.dylib 0x00007fff83e53286 _dispatch_worker_thread2 + 244 4 libSystem.B.dylib 0x00007fff83e52bb8 _pthread_wqthread + 353 5 libSystem.B.dylib 0x00007fff83e52a55 start_wqthread + 13 Thread 2: 0 libSystem.B.dylib 0x00007fff83e529da __workq_kernreturn + 10 1 libSystem.B.dylib 0x00007fff83e52dec _pthread_wqthread + 917 2 libSystem.B.dylib 0x00007fff83e52a55 start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x00007fff707d7298 rcx: 0x00007fff5fbff868 rdx: 0x0000000000000000 rdi: 0x0000000000010517 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff880 rsp: 0x00007fff5fbff868 r8: 0x00007fff707da9e0 r9: 0x0000000000000063 r10: 0x00007fff83e83026 r11: 0x0000000000000202 r12: 0x00007fff85a2dca1 r13: 0x0000000000000000 r14: 0x00007fff70bea228 r15: 0x00007fff5fbffb10 rip: 0x00007fff83e86fe6 rfl: 0x0000000000000202 cr2: 0x00007fff70e3afd0

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  • What are options for 3rd Party Centralized Software Settings Management?

    - by Jeff Martin
    I am an architect in an enterprise looking to build a SaaS solution. Our products are distributed over many different deployable containers, Web Services, Web UI's, etc. I am looking for some open-source or 3rd party software solution to manage the settings of our application. These would be similar to the settings you might find in Word or Eclipse or Visual Studio. The settings would control various behaviors and features of the product. (Probably not settings like which database to connect to but more like, should I show line numbers on the page or not by default..). Ideally, we would be able to store values for different dimensions (by tenant, by user, by application environment... ) Because we have so many different deployables, I am looking for a centralized solution that can provide a web service that each of the deployables can get their individual settings from. Does anyone know of a centralized service providing this sort of features or give me some help in searching for an alternative to rolling our own?

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  • Role based access control in Oracle VM using Enterprise Manager 12c

    - by Ronen Kofman
    Enterprise Managers let’s you control any element in the environment and define which users can do what on each element. We will show here an example on how to set up RBAC (Role Base Access Control) for Oracle VM using Enterprise Manager, this will be a very simplified explanation  to help you get going. For more comprehensive explanations please refer to the Enterprise Manager User Guide. OK, first some basic Enterprise Manager terminology: Target – any element in the environment is a target – server, pool, zone, VM etc. Administrators – these are the Enterprise Manager users who can login to the platform. Roles – roles are privilege profiles which could be applied to Administrators. The first step will be to discover the virtual environment and bring it in to Enterprise Manager, this process is simple and can be done in two ways: Work on your Oracle VM manager, set it up until you feel comfortable and then register it in Enterprise Manager Use Enterprise Manager and build it all from there. In both cases we will be able to see the same picture from Oracle VM and from Enterprise Manager, any change made in one will be reflected in the other. Oracle VM Manager: Enterprise Manager: Once you have your virtual environment set up in Enterprise Manager it is time to start associating VMs with users (or Administrators as they are called in Enterprise Manager). Enterprise Manager allows us to connect to multiple different identity services and import users from them but the simplest way to add Administrators is just go to setup->security->Administrators and create new Administrator. The creation wizard will walk you through several stages and allow you to assign role(s) to your newly created Administrator, using roles can really shorten the process if done multiple times. When you get to “Target Privileges” stage, scroll down to the bottom to the “Target Privileges” section. In this section you can add targets (virtual machine in our case) and define the type of privileges you would like to assign to the Administrator which you are creating. In this example I chose one of the VMs and granted full privileges to the newly created Administrator. Administrator creation wizard "Target Privileges": Now when you login as the newly created administrator, you will only see the VM that was assign to you and will be able to have full control over it. That’s it, simple and straight forward, Enterprise Manager offers many more things which I skipped here but the point is that if you need role based access control Enterprise Manager can give it to you in a very easy way. Oh and one more thing, virtualization management in Enterprise Manager has no license cost, sweet.

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  • Creating reproducible builds to verify Free Software

    - by mikkykkat
    Free Software is about freedom and privacy, Open Source software is great but making that fully practical usually won't happen. Most Free Software developers publicize binaries that we can't verify are really compiled from the source code or have something bad injected already! We have the freedom to change the code, but privacy for ordinary users is missing. For desktop software there is a lot of languages and opportunities to create Free Software with a reproducible build process (compiling source code to always produce the exact same binary), but for mobile computing I don't know if same thing is possible or not? Mobile devices are probably the future of computing and Android is the only Open Source environment so far which accept Java for coding. Compiling same Android application won't result in the exact same binary every time. For Open Source Android apps how we can verify the produced binary (.apk) is really compiled from the source code? Is there any way to create reproducible builds from the Android SDK or does Java fail here for Free Software? is there any java software ever wrote with a reproducible build?

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  • Five Key Trends in Enterprise 2.0 for 2011

    - by kellsey.ruppel(at)oracle.com
    We recently sat down with Andy MacMillan, an industry veteran and vice president of product management for Enterprise 2.0 at Oracle, to get his take on the year ahead in Enterprise 2.0 (E2.0). He offered us his five predictions about the ways he believes E2.0 technologies will transform business in 2011. 1. Forward-thinking organizations will achieve an unprecedented level of organizational awareness. Enterprise 2.0 and Web 2.0 technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. But this year we are anticipating that organizations will go to the next step and integrate social activities with business applications to deliver rich contextual "activity streams." Activity streams are a new way for enterprise users to get relevant information as quickly as it happens, by navigating to that information in context directly from their portal. We don't mean syndicating social activities limited to a single application. Instead, we believe back-office systems will be combined with social media tools to drive how users make informed business decisions in brand new ways. For example, an account manager might log into the company portal and automatically receive notification that colleagues are closing business around a certain product in his market segment. With a single click, he can reach out instantly to these colleagues via social media and learn from their successes to drive new business opportunities in his own area. 2. Online customer engagement will become a high priority for CMOs. A growing number of chief marketing officers (CMOs) have created a new direct report called "head of online"--a senior marketing executive responsible for all engagements with customers and prospects via the Web, mobile, and social media. This new field has been dubbed "Web experience management" or "online customer engagement" by firms and analyst organizations. It is likely to rapidly increase demand for a host of new business objectives and metrics from Web content management solutions. As companies interface with customers more and more over the Web, Web experience management solutions will help deliver more targeted interactions to ensure increased customer loyalty while meeting sales and business objectives. 3. Real composite applications will be widely adopted. We expect organizations to move from the concept of a single "uber-portal" that encompasses all the necessary features to a more modular, component-based concept for composite applications. This approach is now possible as IT and power users are empowered to assemble new, purpose-built composite applications quickly from existing components. 4. Records management will drive ECM consolidation. We continue to see a significant shift in the approach to records management. Several years ago initiatives were focused on overlaying records management across a set of electronic repositories and physical storage locations. We believe federated records management will continue, but we also expect to see records management driving conversations around single-platform content management consolidation. 5. Organizations will demand ECM at extreme scale. We have already seen a trend within IT organizations to provide a common, highly scalable infrastructure to consolidate and support content and information needs. But as data sizes grow exponentially, ECM at an extreme scale is likely to spread at unprecedented speeds this year. This makes sense as regulations and transparency requirements rise. The model in which ECM and lightweight CMS systems provide basic content services such as check-in, update, delete, and search has converged around a set of industry best practices and has even been coded into new industry standards such as content management interoperability services. As these services converge and the demand for them accelerates, organizations are beginning to rationalize investments into a single, highly scalable infrastructure. Is your organization ready for Enterprise 2.0 in 2011? Learn more.

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  • Software center is not working after attempt to install skype

    - by user288690
    I am completely new person on Linux. I installed it just today and i have to say I like them a lot, until I faced the problem. I was looking on the internet but nothing worked for me. After i downloaded skype and tried to run it, software center showed up and was loading something for 5 mins. then it just dessapeared. Now everytime I try to turn it on, the window is gone after 3 sec. I tried to kill it but didnt really wokrked. I get this message when trying to run it from the terminal: whats_new_cat = self._update_whats_new_content() File "/usr/share/software-center/softwarecenter/ui/gtk3/views/lobbyview.py", line 240, in _update_whats_new_content docs = whats_new_cat.get_documents(self.db) File "/usr/share/software-center/softwarecenter/db/categories.py", line 131, in get_documents nonblocking_load=False) File "/usr/share/software-center/softwarecenter/db/enquire.py", line 330, in set_query self._blocking_perform_search() File "/usr/share/software-center/softwarecenter/db/enquire.py", line 225, in _blocking_perform_search matches = enquire.get_mset(0, self.limit, None, xfilter) File "/usr/share/software-center/softwarecenter/db/appfilter.py", line 89, in __call__ if (not pkgname in self.cache and File "/usr/share/software-center/softwarecenter/db/pkginfo_impl/aptcache.py", line 281, in __contains__ return self._cache.__contains__(k) AttributeError: 'NoneType' object has no attribute '__contains when trying to kill it via terminal, it says there is no process like this. Thx guys for help! Help me like Ubuntu for rest of my life! :P

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  • Why Software Sucks...and What You Can Do About It – book review

    - by DigiMortal
        How do our users see the products we are writing for them and how happy they are with our work? Are they able to get their work done without fighting with cool features and crashes or are they just switching off resistance part of their brain to survive our software? Yeah, the overall picture of software usability landscape is not very nice. Okay, it is not even nice. But, fortunately, Why Software Sucks...and What You Can Do About It by David S. Platt explains everything. Why Software Sucks… is book for software users but I consider it as a-must reading also for developers and specially for their managers whose politics often kills all usability topics as soon as they may appear. For managers usability is soft topic that can be manipulated the way it is best in current state of project. Although developers are not UI designers and usability experts they are still very often forced to deal with these topics and this is how usability problems start (of course, also designers are able to produce designs that are stupid and too hard to use for users, but this blog here is about development). I found this book to be very interesting and funny reading. It is not humor book but it explains you all so you remember later very well what you just read. It took me about three evenings to go through this book and I am still enjoying what I found and how author explains our weird young working field to end users. I suggest this book to all developers – while you are demanding your management to hire or outsource usability expert you are at least causing less pain to end users. So, go and buy this book, just like I did. And… they thanks to mr. Platt :) There is one book more I suggest you to read if you are interested in usability - Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition by Steve Krug. Editorial review from Amazon Today’s software sucks. There’s no other good way to say it. It’s unsafe, allowing criminal programs to creep through the Internet wires into our very bedrooms. It’s unreliable, crashing when we need it most, wiping out hours or days of work with no way to get it back. And it’s hard to use, requiring large amounts of head-banging to figure out the simplest operations. It’s no secret that software sucks. You know that from personal experience, whether you use computers for work or personal tasks. In this book, programming insider David Platt explains why that’s the case and, more importantly, why it doesn’t have to be that way. And he explains it in plain, jargon-free English that’s a joy to read, using real-world examples with which you’re already familiar. In the end, he suggests what you, as a typical user, without a technical background, can do about this sad state of our software—how you, as an informed consumer, don’t have to take the abuse that bad software dishes out. As you might expect from the book’s title, Dave’s expose is laced with humor—sometimes outrageous, but always dead on. You’ll laugh out loud as you recall incidents with your own software that made you cry. You’ll slap your thigh with the same hand that so often pounded your computer desk and wished it was a bad programmer’s face. But Dave hasn’t written this book just for laughs. He’s written it to give long-overdue voice to your own discovery—that software does, indeed, suck, but it shouldn’t. Table of contents Acknowledgments xiii Introduction Chapter 1: Who’re You Calling a Dummy? Where We Came From Why It Still Sucks Today Control versus Ease of Use I Don’t Care How Your Program Works A Bad Feature and a Good One Stopping the Proceedings with Idiocy Testing on Live Animals Where We Are and What You Can Do Chapter 2: Tangled in the Web Where We Came From How It Works Why It Still Sucks Today Client-Centered Design versus Server-Centered Design Where’s My Eye Opener? It’s Obvious—Not! Splash, Flash, and Animation Testing on Live Animals What You Can Do about It Chapter 3: Keep Me Safe The Way It Was Why It Sucks Today What Programmers Need to Know, but Don’t A Human Operation Budgeting for Hassles Users Are Lazy Social Engineering Last Word on Security What You Can Do Chapter 4: Who the Heck Are You? Where We Came From Why It Still Sucks Today Incompatible Requirements OK, So Now What? Chapter 5: Who’re You Looking At? Yes, They Know You Why It Sucks More Than Ever Today Users Don’t Know Where the Risks Are What They Know First Milk You with Cookies? Privacy Policy Nonsense Covering Your Tracks The Google Conundrum Solution Chapter 6: Ten Thousand Geeks, Crazed on Jolt Cola See Them in Their Native Habitat All These Geeks Who Speaks, and When, and about What Selling It The Next Generation of Geeks—Passing It On Chapter 7: Who Are These Crazy Bastards Anyway? Homo Logicus Testosterone Poisoning Control and Contentment Making Models Geeks and Jocks Jargon Brains and Constraints Seven Habits of Geeks Chapter 8: Microsoft: Can’t Live With ’Em and Can’t Live Without ’Em They Run the World Me and Them Where We Came From Why It Sucks Today Damned if You Do, Damned if You Don’t We Love to Hate Them Plus ça Change Growing-Up Pains What You Can Do about It The Last Word Chapter 9: Doing Something About It 1. Buy 2. Tell 3. Ridicule 4. Trust 5. Organize Epilogue About the Author

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  • Is there an equivalent to the Max OS X software Hazel that runs on Ubuntu?

    - by Stuart Woodward
    Is there an equivalent to the Max OS X software Hazel that runs on Ubuntu? "Hazel watches whatever folders you tell it to, automatically organizing your files according to the rules you create. It features a rule interface [..]. Have Hazel move files around based on name, date, type, what site/email address it came from [..] and much more. Automatically put your music in your Music folder, movies in Movies. Keep your downloads off the desktop and put them where they are supposed to be." This question probably won't make sense unless you have used Hazel, but basically you can define rules via the GUI to move and rename files automatically to make an automated workflow.

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  • Why do enterprise app programmers get higher salaries than web programmers

    - by jpartogi
    I am an enterprise app programmer, mainly using Java, but now I want to move into web programming and build websites that are visited by millions of users. But what is surprising to me is that the salary level is so much different. A Java programmer seems to get a higher salary than a web programmer. Why is this so? Is it perceived that Java/enterprise applications are more difficult, thus the programmers get a higher salary?

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  • Why is Software Engineering not the typical major for future software developers?

    - by FarmBoy
    While most agree that a certain level of Computer Science is essential to being a good programmer, it seems to me that the principles of good software development is even more important, though not as fundamental. Just like mechanical engineers take physics classes, but far more engineering classes, I would expect, now that software is over a half century old, that software development would begin to dominate the undergraduate curriculum. But I don't see much evidence of this. Is there a reason that Software Engineering hasn't taken hold as an academic discipline?

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  • How to re-install Software Center?

    - by Icedrake
    I've had a problem with Software Center for a few weeks, where it has just refused to delete a removed PPA from its "All Software" and "Installed Software" drop-down menus. I've tried many suggested solutions, none have worked, so I've finally decided to re-install Software Center if its possible. How do you do this and is it risky to your computer (i.e. will re-installing it cause all sorts of issues)?

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  • What are some good Software Engineering books for people who didn't formally study Computer Science or Software Engineering?

    - by Kugathasan Abimaran
    I'm a graduate in the electronic & telecommunication field, but working in a software company. I want to continue in this field and going for Masters in it. Can you recommend me some of the best books on software engineering, which cover almost all the topics in software engineering. I am not looking for books about coding practices such as Code Complete, Pragmatic Programmer, but rather general software engineering references.

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  • Ubuntu Software Center Missing and cannot install?

    - by luqman
    My ubuntu was remove ubuntu software center because i want to reinstall again.but i used terminal...i cannot to install ubuntu software center.. :~$ sudo apt-get install software-center Reading package lists... Done Building dependency tree Reading state information... Done Package software-center is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source Why?

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  • How stable are Single Page Application (SPA) build with Microsoft .Net for enterprise application [on hold]

    - by Husrat Mehmood
    Imagine a situation where you have your data loading to your application via REST Api,you are building a responsive application(ajax request) for an Enterprise. What potential problems might I run into for a single page application(SPA) using Microsoft Asp.Net Web application build using MVC template? Are there advantages to just designing a multi-page application using asp.net mvc 5 remember I am using SPA for an Enterprise Application where there are role based views for the users.?

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  • Who decides what category the software in the Ubuntu Software Centre is filed under, and who can we report errors to?

    - by coversnail
    I noticed when browsing through the Ubuntu Software Centre that some programs seem to be placed in the wrong categories, for example Pinta, an image editor, appears under Developer Tools (instead of Graphics) in my list of installed programs. Is this a case of the developer incorrectly categorising their software when they uploaded it to the software centre, or does Canonical decided what goes where? And if we notice an obvious mistake who do we inform, the software developer or file a bug somehow?

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  • How to uninstall Ubuntu Software Center in 11.10?

    - by sainath
    I am trying to uninstall software center for ubuntu oneric using the command sudo apt-get remove software center and get this as result Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package software E: Unable to locate package center I did it once and got it fixed but now it does't work. I have an issue with the software center it keeps on repeatedly giving message saying send error.

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  • Hot off the press : Latest Release of Oracle Enterprise Manager 12c (R4)

    - by Pankaj
    Read more here about the PRESS RELEASE:  Oracle Delivers Latest Release of Oracle Enterprise Manager 12c Richer Service Catalog for Database and Middleware as a Service; Enhanced Database and Middleware Management Help Drive Enterprise-Scale Private Cloud Adoption In coming weeks  , i will be covering latest topics like : DbaaS Service Catalog incorporating High Availability and Disaster Recovery New Rapid Start kit Other new Features  Stay Tuned !

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  • Evolución de software, los nuevos desafíos de la actual industria de software

    Evolución de software, los nuevos desafíos de la actual industria de software En este programa presentaremos una visión general de las oportunidades tecnológicas que favorecen la generación de emprendimientos regionales desde el equipo de relaciones para desarrolladores de la región de sur de Latinoamérica. Trataremos escenarios tecnológicos y principalmente el impacto en la evolución de software y el modelo de computación en la nube, finalmente analizaremos las oportunidades más importantes junto a diversos referentes regionales. Tecnología, desafíos, opiniones y todo el ecosistema representado por la pasión y el talento regional. From: GoogleDevelopers Views: 0 0 ratings Time: 02:00:00 More in Education

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  • Best Method For Evaluating Existing Software or New Software

    How many of us have been faced with having to decide on an off-the-self or a custom built component, application, or solution to integrate in to an existing system or to be the core foundation of a new system? What is the best method for evaluating existing software or new software still in the design phase? One of the industry preferred methodologies to use is the Active Reviews for Intermediate Designs (ARID) evaluation process.  ARID is a hybrid mixture of the Active Design Review (ADR) methodology and the Architectural Tradeoff Analysis Method (ATAM). So what is ARID? ARD’s main goal is to ensure quality, detailed designs in software. One way in which it does this is by empowering reviewers by assigning generic open ended survey questions. This approach attempts to remove the possibility for allowing the standard answers such as “Yes” or “No”. The ADR process ignores the “Yes”/”No” questions due to the fact that they can be leading based on how the question is asked. Additionally these questions tend to receive less thought in comparison to more open ended questions. Common Active Design Review Questions What possible exceptions can occur in this component, application, or solution? How should exceptions be handled in this component, application, or solution? Where should exceptions be handled in this component, application, or solution? How should the component, application, or solution flow based on the design? What is the maximum execution time for every component, application, or solution? What environments can this component, application, or solution? What data dependencies does this component, application, or solution have? What kind of data does this component, application, or solution require? Ok, now I know what ARID is, how can I apply? Let’s imagine that your organization is going to purchase an off-the-shelf (OTS) solution for its customer-relationship management software. What process would we use to ensure that the correct purchase is made? If we use ARID, then we will have a series of 9 steps broken up by 2 phases in order to ensure that the correct OTS solution is purchases. Phase 1 Identify the Reviewers Prepare the Design Briefing Prepare the Seed Scenarios Prepare the Materials When identifying reviewers for a design it is preferred that they be pulled from a candidate pool comprised of developers that are going to implement the design. The believe is that developers actually implementing the design will have more a vested interest in ensuring that the design is correct prior to the start of code. Design debriefing consist of a summary of the design, examples of the design solving real world examples put in to use and should be no longer than two hours typically. The primary goal of this briefing is to adequately summarize the design so that the review members could actually implement the design. In the example of purchasing an OTS product I would attempt to review my briefing prior to its distribution with the review facilitator to ensure that nothing was excluded that should have not been. This practice will also allow me to test the length of the briefing to ensure that can be delivered in an appropriate about of time. Seed Scenarios are designed to illustrate conceptualized scenarios when applied with a set of sample data. These scenarios can then be used by the reviewers in the actual evaluation of the software, All materials needed for the evaluation should be prepared ahead of time so that they can be reviewed prior to and during the meeting. Materials Included: Presentation Seed Scenarios Review Agenda Phase 2 Present ARID Present Design Brainstorm and prioritize scenarios Apply scenarios Summarize Prior to the start of any ARID review meeting the Facilitator should define the remaining steps of ARID so that all the participants know exactly what they are doing prior to the start of the review process. Once the ARID rules have been laid out, then the lead designer presents an overview of the design which typically takes about two hours. During this time no questions about the design or rational are allowed to be asked by the review panel as a standard, but they are written down for use latter in the process. After the presentation the list of compiled questions is then summarized and sent back to the lead designer as areas that need to be addressed further. In the example of purchasing an OTS product issues could arise regarding security, the implementation needed or even if this is this the correct product to solve the needed solution. After the Design presentation a brainstorming and prioritize scenarios process begins by reducing the seed scenarios down to just the highest priority scenarios.  These will then be used to test the design for suitability. Once the selected scenarios have been defined the reviewers apply the examples provided in the presentation to the scenarios. The intended output of this process is to provide code or pseudo code that makes use of the examples provided while solving the selected seed scenarios. As a standard rule, the designers of the systems are not allowed to help the review board unless they all become stuck. When this occurs it is documented and along with the reason why the designer needed to help the review panel back on track. Once all of the scenarios have been completed the review facilitator reviews with the group issues that arise during the process. Then the reviewers will be polled as to efficacy of the review experience. References: Clements, Paul., Kazman, Rick., Klien, Mark. (2002). Evaluating Software Architectures: Methods and Case Studies Indianapolis, IN: Addison-Wesley

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  • Create software without programming

    - by Hafizul Amri
    Is there any system or software that can let you create a system or software without have to do programming? UPDATE: Answering to Kennethvr question. Software that I mean is like a web-based software that used to create a simple CRUD system such contact management system, and you can choose how data will be displayed. UPDATE I have found PHPRunner software. It can create a simple CRUD system without you need to touch your coding. Take a look at it!

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  • Ubuntu Software Center is crashing while trying to install psychonauts

    - by GonzoDark
    I am having a problem installing Tim Schafers epic platform video game Psychonauts trough the Ubuntu Software Center. I have bought the game on http://www.humblebundle.com/ and I have used the new redeem option introduced in this bundle: "redeem your bundle on the Ubuntu Software Center." When I have downloaded approximately 2.1 GB of Psychonauts then Ubuntu Software Center starts to repeatedly crash and pop-up with a new crash report dialog every few seconds (before previous ones are closed and that will crash the computer after a few min, unless I stop the download). I also have a file-size bug, where Ubuntu Software Center tells me that I have downloaded 880,2 MB out of 133,3 MB I use the new Ubuntu 12.04 LTS and Ubuntu Software Center version 5.2.2.2 (©2009-2011 Canonical <--- That is also a bug, should be 2012 I guess) I hope someone can help me.

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  • How to update the USB Ubuntu (ISO) with new software

    - by nakata
    I have Peppermint (based on Ubuntu) running of USB. Its bascially an ISO image that loads using Grub4Dos. Problem is that I each time I load Ubuntu - and want to use i.e. teamviewer or Firefox...I have to install it on the running live system. Since its running from a ISO image...a reboot means the software is gone. I can edit/open the ISO image using WinImage (on XP) - would you know how I can add extra software into this ISO image so next time Ubuntu loads...the new software is on there? Is there some special repositary director where I should copy the software files into and recreate the ISO image? The directory structure of this iso image is along the lines of: .disk [BOOT] Casper dists install isolinux pool preseed Appreciate your help with this. The software I am really interested in installing is the plugin for LogMeIn (for which I may need Firefox...thus I need Firefox installation) and Teamviewer. Thanks Nakata

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