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  • How can I share a video file during a webinar?

    - by Brien Malone
    Here is the scenario: I have a number of remote employees around the globe. I want to have a video chatting session. No problem there. Halfway through, I want to shut off all camera video feeds and simulcast (synchronous) a training video to my team. How do I do this? We have tried office communicator, but the frame rate was awful and no audio. Adobe Connect had similar trouble. In both cases we were limited by the main office's small internet pipe, but it is clear that video delivered by shared desktop is not a good solution.

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  • Application Migration: Windows/VB6 Apps to ASP.NET HTML5

    - by Webgui
    I would like to invite you to a fascinating webinar on extending applications to HTML5 and Mobile that we are doing in collaboration with Jeffrey S. Hammond, Principal Analyst serving Application Development & Delivery Professionals at Forrester Research.The webinar is free and it will will introduce the substantial changes brought on by the move to Web Applications and Open Web architectures, and the challenges it places on application development shops. We’ll also introduce how we at Gizmox are helping client navigate this mobile shift and evolve existing Windows applications with a new set of Transposition tools called Instant CloudMove. We will discuss the alternatives in the market to evolve your existing applications and focus on our transposition tools that reduce migration risk, minimize costs, and accelerate your time to market. So if you have locally installed Windows, VB6 or ASP applications that you are looking to enable as SaaS, offer over private or public Cloud platforms or allow end users with mobile accessibility then you shouldn't miss this webinar. Extending Windows Applications to HTML5 and Mobile Has Never Been Easier Tuesday, April 24, 2012 1:00 PM - 2:00 PM EST Free registration:http://www.visualwebgui.com/Gizmox/Landing/tabid/674/articleType/ArticleView/articleId/987/Extending-Windows-Applications-to-HTML5-and-Mobile-Has-Never-Been-Easier.aspx

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  • Going For Gold: AngloGold Ashanti and Oracle Spatial 11g

    - by stephen.garth
    Save The Date: May 6 at 11:00am Pacific time Attend this free Directions Media live webinar to find out how AngloGold Ashanti is using Oracle Database 11g with a unique geospatial infrastructure based on Oracle Spatial 11g to support worldwide gold exploration and mining operations. Terence Harbort, Exploration Systems Architect at AngloGold Ashanti, will discuss how the company is addressing challenges including management of large volumes of highly varied mapping and image data, 3D visualization, and geospatial analysis. Viewers can paricipate in a live Q&A session at the end of the webinar. Date: May 6, 2010 Time: 11:00am PDT Register here

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  • Migration & Modernization: Windows/VB6 Apps to ASP.NET HTML5

    - by Visual WebGui
    I would like to invite you to a webinar we are doing in collaboration with Jeffrey S. Hammond , Principal Analyst serving Application Development & Delivery Professionals at Forrester Research. The webinar is free and it will will introduce the substantial changes brought on by the move to Web Applications and Open Web architectures, and the challenges it places on application development shops. We’ll also introduce how we at Gizmox are helping client navigate this mobile shift and evolve existing...(read more)

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  • Going For Gold: AngloGold Ashanti and Oracle Spatial 11g

    - by stephen.garth
    Last chance - Register Now for Free Webinar Date and Time: Thursday May 6 at 11:00am PDT (2:00pm EDT) Check out this 1-hour Directions Media webinar to learn how the world's 3rd largest gold miner has implemented a unique geospatial data infrastructure based on Oracle Spatial 11g to streamline their business processes for gold exploration. Terry Harbort, Exploration Systems Architect with AngloGold Ashanti, will provide insights into the company's use of Oracle Spatial 11g GeoRaster, 3D visualization techniques, Real Application Clusters, and more. The presentation is followed by a live Q&A session. Register Here

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  • SilverlightShow for Feb 21 - 27, 2011

    - by Dave Campbell
    Check out the Top Five most popular news at SilverlightShow for Feb 21 - 27, 2011. Here are the top 5 news on SilverlightShow for last week: An Interview with Jeff Wilcox about his work with Silverlight and the Silverlight Toolkit Free SilverlightShow Webinar - Building LOB Apps with Silverlight and WCF Data Services ReSharper C# snippet for MVVM ViewModel Property creation Silverlight 4: Creating useful base classes for your views and viewmodels with PRISM 4 Free SilverlightShow Webinar: WCF RIA Services Validation Visit and bookmark SilverlightShow. Stay in the 'Light

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  • Are you ready for SharePoint 2010?

    - by Michael Van Cleave
    With SharePoint's next release on the horizon (May 12th) many of my clients and colleagues are starting to ramp up for the upcoming tidal wave of functionality. Microsoft has been doing a terrific job of getting as much information out in the public lime light as possible over the last few months and I think that will definitely pay off with regards to acceptance of the new version of SharePoint. However, there are still some aspects of the new platform that are a little murky. Aspects such as: "Should we upgrade?" "Will my current installation upgrade without issues?" "What benefits will I see by upgrading?" "What are the best practices for upgrading or best practice in general relating to 2010?" "How should we plan to deploy SharePoint 2010 in our organization?" There is a ton of information out there, but how do you go about getting some of these questions answered? Well, I am glad you asked. (J) ShareSquared will be delivering a FREE SharePoint 2010 Readiness Webinar that will cover Preparation, Strategies, and Best Practices for the upcoming version of SharePoint. The webinar will be presented by 2 of ShareSquared's outstanding SharePoint MVP's; Gary Lapointe and Paul Stork. As all those T.V. commercials say… "Space is limited, so sign up now!" Just kidding, well kind of but not really. I am sure that the signup will be huge and space is really limited so the sooner you sign up the better. I would hate for any of you to miss out. If you have any questions please don't hesitate to shoot me a e-mail through my blog or contact ShareSquared directly. See you at the webinar! Michael

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  • Managing Database Clusters - A Whole Lot Simpler

    - by mat.keep(at)oracle.com
    Clustered computing brings with it many benefits: high performance, high availability, scalable infrastructure, etc.  But it also brings with it more complexity.Why ?  Well, by its very nature, there are more "moving parts" to monitor and manage (from physical, virtual and logical hosts) to fault detection and failover software to redundant networking components - the list goes on.  And a cluster that isn't effectively provisioned and managed will cause more downtime than the standalone systems it is designed to improve upon.  Not so great....When it comes to the database industry, analysts already estimate that 50% of a typical database's Total Cost of Ownership is attributable to staffing and downtime costs.  These costs will only increase if a database cluster is to hard to properly administer.Over the past 9 months, monitoring and management has been a major focus in the development of the MySQL Cluster database, and on Tuesday 12th January, the product team will be presenting the output of that development in a new webinar.Even if you can't make the date, it is still worth registering so you will receive automatic notification when the on-demand replay is availableIn the webinar, the team will cover:    * NDBINFO: released with MySQL Cluster 7.1, NDBINFO presents real-time status and usage statistics, providing developers and DBAs with a simple means of pro-actively monitoring and optimizing database performance and availability.    * MySQL Cluster Manager (MCM): available as part of the commercial MySQL Cluster Carrier Grade Edition, MCM simplifies the creation and management of MySQL Cluster by automating common management tasks, delivering higher administration productivity and enhancing cluster agility. Tasks that used to take 46 commands can be reduced to just one!    * MySQL Cluster Advisors & Graphs: part of the MySQL Enterprise Monitor and available in the commercial MySQL Cluster Carrier Grade Edition, the Enterprise Advisor includes automated best practice rules that alert on key performance and availability metrics from MySQL Cluster data nodes.You'll also learn how you can get started evaluating and using all of these tools to simplify MySQL Cluster management.This session will last round an hour and will include interactive Q&A throughout. You can learn more about MySQL Cluster Manager from this whitepaper and on-line demonstration.  You can also download the packages from eDelivery (just select "MySQL Database" as the product pack, select your platform, click "Go" and then scroll down to get the software).While managing clusters will never be easy, the webinar will show hou how it just got a whole lot simpler !

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  • SQLAuthority News – Online Webcast How to Identify Resource Bottlenecks – Wait Types and Queues

    - by pinaldave
    As all of you know I have been working a recently on the subject SQL Server Wait Statistics, the reason is since I have published book on this subject SQL Wait Stats Joes 2 Pros: SQL Performance Tuning Techniques Using Wait Statistics, Types & Queues [Amazon] | [Flipkart] | [Kindle], lots of question and answers I am encountering. When I was writing the book, I kept version 1 of the book in front of me. I wanted to write something which one can use right away. I wanted to create an primer for everybody who have not explored wait stats method of performance tuning. Well, the books have been very well received and in fact we ran out of huge stock 2 times in India so far and once in USA during SQLPASS. I have received so many questions on this subject that I feel I can write one more book of the same size. I have been asked if I can create videos which can go along with this book. Personally I am working with SQL Server 2012 CTP3 and there are so many new wait types, I feel the subject of wait stats is going to be very very crucial in next version of SQL Server. If you have not started learning about this subject, I suggest you at least start exploring this right now. Learn how to begin on this subject atleast as when the next version comes in, you know how to read DMVs. I will be presenting on the same subject of performance tuning by wait stats in webcast embarcadero SQL Server Community Webinar. Here are few topics which we will be covering during the webinar. Beginning with SQL Wait Stats Understanding various aspect of SQL Wait Stats Understanding Query Life Cycle Identifying three TOP wait Stats Resolution of the common 3 wait types and queues Details of the webcast: How to Identify Resource Bottlenecks – Wait Types and Queues Date and Time: Wednesday, November 2, 11:00 AM PDT Registration Link I thank embarcadero for organizing opportunity for me to share my experience on subject of wait stats and connecting me with community to further take this subject to next level. One more interesting thing, I will ask one question at the end of the webinar and I will be giving away 5 copy of my SQL Wait Stats print book to first five correct answers. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • YouTube API Office Hours May 23, 2012

    YouTube API Office Hours May 23, 2012 This is a recording of the YouTube API Hangout on Air from Wednesday 5/23 at 10am PDT (UTC-7) Jeffrey Posnick spoke about the new CORS support in the YouTube API. JJ Shannon Behrens with Jarek Wilkiewicz covered YouTube sessions schedule at Google I/O (developers.google.com Our special guests were Dror Shimshowitz and Aj Crane from the YouTube Product Management team. Dror and AJ gave a short overview of an exciting session they have coming up at Google I/O. Topics: * YouTube Channels: Get with the Program! * Getting Direct Feedback from your YouTube Community * Mobile YouTube API Apps for Content Creators, Curators and Consumers * HTML5 at YouTube: Stories from the Front Line * YouTube API + Cloud Rendering = Happy Mobile Gamers * New YouTube Android Player Tools (Session + Codelab) * Master the Latest YouTube Data API (Codelab) * Webinar: YouTube for Your Business * Webinar: Using YouTube APIs and Ruby on Rails for Educational Apps From: GoogleDevelopers Views: 649 16 ratings Time: 46:44 More in Science & Technology

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  • Oracle R12 Inventory Management New Features Wrap-Up

    - by [email protected]
    Webcast: Oracle R12 Inventory Management New FeaturesHeld March 31st, 2010 Oracle Inventory management is an integrated part of Oracle SCM (Supply Chain Management). In this session you will see a comprehensive look of changed feature in Oracle R12 Inventory Management. This session will highlight about the new features added and also explore there functionalities. This webinar recording will introduce you to the built-in features of Oracle R12 Inventory Management such as: OPM Inventory Convergence Multi-mode Inventory Management Material Traceability Fulfillment Optimization Extended Best Practices View Oracle R12 Inventory Management New Features Webinar Online, Click Here: http://www.iwarelogic.com/oracle-r12-inventory-management-new-features.htm

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  • Partner Webcast - Upgrade Oracle Forms to 11g version

    - by Dmitry Nefedkin
    Description Oracle Forms, a component of Oracle Fusion Middleware, is Oracle's long-established technology to design and build enterprise applications quickly and efficiently. The latest Oracle Forms release is 11g, and it’s the only release supported right now. During this webinar we are going to explore the architecture and the new features of Oracle Forms 11g, describe the steps required to upgrade from the previous Oracle Forms releases.  If you’re still on Forms 10g or earlier you should not miss a chance to join this webinar.  Agenda Oracle Forms releases/support/license policy Oracle Forms 11g architecture Oracle Forms 11g new features Oracle Forms 11gR2 upgrade steps Installation of the Forms 11g environment Configuring the environment Upgrading Forms Modules Useful links Content The recording is available, use the following link. Or you can just watch the slides below. Upgrade Oracle Forms to 11g View more presentations from Oracle ISV Migration Center.

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  • SilverlightShow for 06-12 Dec 2010

    - by Dave Campbell
    In an effort to get some synergy in the Silverlight community, the SilverlightShow folks and I have decided to share some information. As always, I'm running a bit behind, so I get to post first with the material they provided to me :) Check out the five most popular news at SilverlightShow for last week (06 - 12 Dec 2010). The news that hit the top is the announcement for the upcoming SilverlightShow webinar with Gill Cleeren [which I posted about a couple weeks ago] (check other webinars Gill delivered for SilverlightShow) and the free Telerik license given away to attendees. Michael Crump's digest of Silverlight 5 news announced at Firestarter was the next most attention-grabbing news. Here is SilverlightShow's weekly top 5: Join our next webinar and win a license for Telerik RadControls for Silverlight Silverlight 5 - What's New (Including Screenshots & Code Snippets) Glossy TextBlock Custom Control For Windows Phone WP7 development vs iOS, Android and mobile Web Silverlight Simple Drag And Drop / Or Browse View Model / MVVM File Upload Control Visit and bookmark SilverlightShow... they've got a lot of good things happening over there. Stay in the 'Light

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  • SilverlightShow for 13-19 Dec 2010

    - by Dave Campbell
    I still haven't updated my friends at SilverlightShow, but I have their list from last week. Check out the Top Five most popular news at SilverlightShow for last week (13 - 19 Dec 2010). First place for the past week takes the post about Mahesh Sabnis' sample Line-Of-Business app using Silverlight 4. A lot of clicks and downloads got also the recording of SilverlightShow webinar 'Building an end-to-end Silverlight 4 Application' presented by Gill Cleeren on Dec 15th. Here is SilverlightShow's weekly top 5: Line of Business (LOB) Application using Silverlight 4, WCF 4, EF 4 and Commanding Architecture Recording, Demos and Slides of the Webinar 'Build an End-to-end Silverlight 4 Application' SilverlightShow Content Updating to Silverlight 4 Free Webcam Photo Application in Silverlight Unit testing MVVM in Silverlight - SDN Event-Code and Slides Visit and bookmark SilverlightShow. Stay in the 'Light

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  • Oracle Solaris 11 Webinare für Entwickler und Admins

    - by Detlef Drewanz
    Am 27. März beginnt eine Webinar Reihe für Solaris Entwickler und Administratoren, die sich mit dem Rollout von Anwendungen in Oracle Solaris 11 beschäftigt. Im 14-tägigen Rhythmus geht es um das Image Packaging System (IPS), Bootenvironments, Zonen, SMF und vielem anderen mehr. Software Engineers geben ihre Erfahrungen hier weiter. Das ist eine gute Gelegenheit, sich weiter in die Details von Oracle Solaris 11 einzuarbeiten. Details zur Anmeldung sind unter http://www.oracle.com/technetwork/server-storage/solaris11/overview/webinar-series-1563626.html nachzulesen.

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  • Have you considered working for Microsoft in the IT organization?

    - by CatherineRussell
    Microsoft’s IT organization is hosting a Webinar for female technology professionals! Microsoft’s IT organization is hosting a Webinar on Thursday, June 24th at 11:30 AM PDT for female technology professionals interested in meeting some of the dynamic women who work in IT at Microsoft. Four different women from across the organization will share with you their stories and highlight why they have chosen Microsoft’s IT organization as a great place to grow and nurture their careers. This event will can be experienced via Live Meeting and audio conferencing. An RSVP is required to attend this event. To reserve your spot, register here: http://microsoftit.eventbrite.com Upon registration, a confirmation will be sent including additional event details and a FAQ. Find out more about Career Opportunities with Microsoft IT http://www.microsoft-careers.com/content/information-technology/?utm_source=LinkedIn&utm_campaign=Event_Women_in_IT_Webinar_MSIT_US_maryb_6152010

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  • Oracle Spatial and Graph – A year in review

    - by Mandy Ho
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} What a great year for Oracle Spatial! Or shall I now say, Oracle Spatial and Graph, with our official name change this summer. There were so many exciting events and updates we had this year, and this blog will review and link to some of the events you may have missed over the year. We kicked off 2012 with our webinar: Situational Analysis at OnStar with Oracle Spatial and Graph. We collaborated with OnStar’s Emergency Strategy and Outreach expert, Jeff Joyner ,on how Onstar uses Google Earth Visualization, NAVTEQ data and Oracle Database to deliver fast, accurate emergency services to its customers. In the next webinar in our 2012 series, Oracle partner TARGUSinfo showcased how to build a robust, scalable and secure customer relationship management systems – with built-in mapping and spatial analysis, and deployed in the cloud. This is a very cool system using all Oracle technologies including Oracle Database and Fusion Middleware MapViewer. Attendees learned how to gather market insight, score prospects and customers and perform location analysis. The replay is available here. Our final webinar of the year focused on using Oracle Business Intelligence tools, along with Oracle Spatial and Graph to perform location-aware predictive analysis. Watch the webcast here: In June, we joined up with the Location Intelligence conference in Washington, DC, and had a very successful 2012 Oracle Spatial User Conference. Customers and partners from the US, as well as from EMEA and Asia, flew in to share experiences and ideas, and get technical updates from Oracle experts. Users were excited to hear about spatial-Exadata performance, and advances in MapViewer and BI. Peter Doolan of Oracle Public Sector kicked off the event with a great keynote, and US Census, NOAA, and Ordnance Survey Great Britain were just a few of the presenters. Presentation archive here. We recognized some of the most exceptional partners and customers for their contributions to advancing mainstream solutions using geospatial technologies. Planning for 2013’s conference has already started. Please contribute your papers for consideration here. http://www.locationintelligence.net/ We also launched a new Oracle PartnerNetwork Spatial Specialization – to enable partners to get validated in the marketplace for their expertise in taking solutions to market. Individuals can also get individual certifications. Learn more here. Oracle Open World was not to disappoint, with news regarding our next Oracle Spatial and Graph release, as well as the announcement of our new Oracle Spatial and Graph SIG board! Join the SIG today. One more exciting event as we look to 2013. Spatial and location technologies have a dedicated track at the January BIWA SIG Summit – on January 9-10 in Redwood Shores, CA. View the agenda and register here: www.biwasummit.org. We thank you for all your support during the year of 2012 and look towards an even more exciting 2013! Wishing you and your family a prosperous New Year and Happy Holidays!

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  • SharePoint 2010 Design & Deployment Best Practices

    - by Michael Van Cleave
    Well now that SharePoint 2010 has successfully launched and everyone is scratching for every piece of best practices information they can get their hands on, I would like to invite anyone and everyone to come and take part in ShareSquared's next webinar. The webinar will cover some key information such as: Pros and cons of the different approaches to installing and configuring SharePoint 2010 Configuration Best Practices for SharePoint 2010 farms Services architecture; dependencies, licensing, and topologies Information Architecture guidance for sizing, multilingual support, multi-tenancy, and more. Using tools such as SharePoint Composer and SharePoint Maestro to configure and deploy SharePoint 2010 And most of all, avoiding common pitfalls for installation and deployment. What is better than all of that? Well, the even more exciting thing is that the presenters will be our very own SharePoint MVP's Gary Lapointe and Paul Stork. If you don't know who these guys are then you should definitely check out their blogs and their contributions to the SharePoint community. To get more information and register click here: REGISTER Other great links to information in this post: ShareSquared, Inc Gary Lapointe's Blog Paul Stork's Blog SharePoint Composer Check it out and get up to speed from some of the best in the industry. Michael

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  • How to Test and Deploy Applications Faster

    - by rickramsey
    photo courtesy of mtoleric via Flickr If you want to test and deploy your applications much faster than you could before, take a look at these OTN resources. They won't disappoint. Developer Webinar: How to Test and Deploy Applications Faster - April 10 Our second developer webinar, conducted by engineers Eric Reid and Stephan Schneider, will focus on how the zones and ZFS filesystem in Oracle Solaris 11 can simplify your development environment. This is a cool topic because it will show you how to test and deploy apps in their likely real-world environments much quicker than you could before. April 10 at 9:00 am PT Video Interview: Tips for Developing Faster Applications with Oracle Solaris 11 Express We recorded this a while ago, and it talks about the Express version of Oracle Solaris 11, but most of it applies to the production release. George Drapeau, who manages a group of engineers whose sole mission is to help customers develop better, faster applications for Oracle Solaris, shares some tips and tricks for improving your applications. How ZFS and Zones create the perfect developer sandbox. What's the best way for a developer to use DTrace. How Crossbow's network bandwidth controls can improve an application's performance. To borrow the classic Ed Sullivan accolade, it's a "really good show." "White Paper: What's New For Application Developers Excellent in-depth analysis of exactly how the capabilities of Oracle Solaris 11 help you test and deploy applications faster. Covers the tools in Oracle Solaris Studio and what you can do with each of them, plus source code management, scripting, and shells. How to replicate your development, test, and production environments, and how to make sure your application runs as it should in those different environments. How to migrate Oracle Solaris 10 applications to Oracle Solaris 11. How to find and diagnose faults in your application. And lots, lots more. - Rick Website Newsletter Facebook Twitter

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  • Learn How to Use Oracle’s Spatial and BI Tools for Location-aware Predictive Analytics

    - by Mandy Ho
    November 29, 2-3pm EST Are you a OBIEE (Oracle Business Intelligence Enterprise Edition) user? Have Location data you'd like to incorporate into your analysis as well? This is a great webinar for you! Join us, as Oracle experts from both teams show how to perform perdictive analytics, network analytics and spatial analysis, combined together, in real world scenarios. We will include demos evaluating airline on-time performance and retail establishment performance.  Learn how to: - Gain better business insights and improve ROI with Oracle Spatial and Graph, Oracle Advanced Analytics, and Oracle Business Intelligence Enterprise Edition (OBIEE). - Streamline and remove the complexity of building applications with OBIEE’s built-in location and analytics features. - Create the statistical model, build interactive reports and dashboards including location analysis and map visualization, and incorporate network analytics for geomarketing and site scoring. - Perform location analysis and processing such as proximity, containment, geocoding, aggregation of geographic regions, and more. Speakers include Jayant Sharma, Director, Product Management, Oracle Spatial and Mapping Technologies; Jean Ihm, Principal Product Manager, Oracle Spatial and Mapping Technologies; and Abhinav Agarwal, OBIEE Product Management. Who should attend This webinar is appropriate for CIOs, business and technical managers, developers, and analysts involved in design and management of analytic applications and solutions where spatial analysis can add insight and value to business processes. Click here, or the link below to sign up today! https://www2.gotomeeting.com/register/764677554

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  • Leverage Location Data with Maps in Your Apps

    - by stephen.garth
    Free Webinar: "Add Maps to Your Java Applications - The Easy Way" Wednesday May 26 at 9:00am Pacific Time Putting maps in your apps is a great way to put your apps on the map! Maps provide a location context that can trigger those "aha" moments leading to better business decisions. Tune into this free webinar to find out how easy it is to leverage spatial and location data, much of which is already in your Oracle Database. NAVTEQ's Dan Abugov and Oracle's Shay Shmeltzer combine their considerable experience with Oracle Spatial and Java application development to demonstrate how you can quickly and easily add maps to your Java applications, leveraging Oracle Spatial 11g, Oracle Fusion Middleware MapViewer, Oracle JDeveloper and ADF 11g. Register here. Learn more about Oracle spatial and location technology var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Learn How to Integrate Social Media into Your Customer Service - December 12 Webcast

    - by Tuula Fai
    Are you interested in learning more about social media customer service strategies? Then register for CRM Magazine's Roundtable Webcast, Four Social Media Support Strategies, being held Wednesday, December 12 from 11 AM - 12 PM PT (2 - 3 PM ET). The webcast features Oracle's Charlie Knapp, Director of CRM/CX Applications, Product Marketing who will speak on best practices for social enabling your contact center and customer support. Here is a brief overview of the webinar: Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and repond? Join Parature, Verint Systems, KANA, and Oracle in this free webinar and learn how to: Enable collaboration across the enterprise to provide service and support in social media. Enhance loyalty, drive voice of the customer listening, and reduce costs. Intelligently identify, route, and engage directly with your customers through social media. Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction. Register now to join us for this free web event.  

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  • Becoming a Certified Information Professional

    - by Lance Shaw
    Yesterday, we participated with AIIM in a webinar about the Certified Information Professional (CIP) program that they are now offering.  The interest level is very high in the program, as evidenced by the high turnout at the event. You might be asking yourself, what does the Oracle WebCenter team care about an AIIM certification program? Well, we sponsored this program because we consistently find that the more educated our customers and prospects are, the more value they are going to get out of the technology we provide.  As an ECM vendor, we provide plenty of WebCenter product training and certifications to help you make the most of WebCenter technology. While these are essential and valuable, technologists that also have an operational command of the business and the various impacts that the flow of information can have are even more valuable to an organization. Thinking about the management of content and information and its effect on business process can have wide-ranging benefits, not only to your company but to your personal bottom line.  And let's be honest, a customer who is looking holistically at how content is managed is going to see more opportunities to leverage that content and in many cases, this will motivate the purchase of additional product licenses.   Now if you are regretting the fact that you missed the webinar yesterday, never fear!  It is now available for playback and you can view it at your convenience by visiting the AIIM website. We hope you find it informative and that you can personally profit from being able to showcase your certification as an Information Professional. Additionally, we hope it will help you identify additional opportunities to leverage Oracle WebCenter in order to further reduce your operational costs and drive your business forward.

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