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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • The Enterprise is a Curmudgeon

    - by John K. Hines
    Working in an enterprise environment is a unique challenge.  There's a lot more to software development than developing software.  A project lead or Scrum Master has to manage personalities and intra-team politics, has to manage accomplishing the task at hand while creating the opportunities and a reputation for handling desirable future work, has to create a competent, happy team that actually delivers while being careful not to burn bridges or hurt feelings outside the team.  Which makes me feel surprised to read advice like: " The enterprise should figure out what is likely to work best for itself and try to use it." - Ken Schwaber, The Enterprise and Scrum. The enterprises I have experience with are fundamentally unable to be self-reflective.  It's like asking a Roman gladiator if he'd like to carve out a little space in the arena for some silent meditation.  I'm currently wondering how compatible Scrum is with the top-down hierarchy of life in a large organization.  Specifically, manufacturing-mindset, fixed-release, harmony-valuing large organizations.  Now I understand why Agile can be a better fit for companies without much organizational inertia. Recently I've talked with nearly two dozen software professionals and their managers about Scrum and Agile.  I've become convinced that a developer, team, organization, or enterprise can be Agile without using Scrum.  But I'm not sure about what process would be the best fit, in general, for an enterprise that wants to become Agile.  It's possible I should read more than just the introduction to Ken's book. I do feel prepared to answer some of the questions I had asked in a previous post: How can Agile practices (including but not limited to Scrum) be adopted in situations where the highest-placed managers in a company demand software within extremely aggressive deadlines? Answer: In a very limited capacity at the individual level.  The situation here is that the senior management of this company values any software release more than it values developer well-being, end-user experience, or software quality.  Only if the developing organization is given an immediate refactoring opportunity does this sort of development make sense to a person who values sustainable software.   How can Agile practices be adopted by teams that do not perform a continuous cycle of new development, such as those whose sole purpose is to reproduce and debug customer issues? Answer: It depends.  For Scrum in particular, I don't believe Scrum is meant to manage unpredictable work.  While you can easily adopt XP practices for bug fixing, the project-management aspects of Scrum require some predictability.  My question here was meant toward those who want to apply Scrum to non-development teams.  In some cases it works, in others it does not. How can a team measure if its development efforts are both Agile and employ sound engineering practices? Answer: I'm currently leaning toward measuring these independently.  The Agile Principles are a terrific way to measure if a software team is agile.  Sound engineering practices are those practices which help developers meet the principles.  I think Scrum is being mistakenly applied as an engineering practice when it is essentially a project management practice.  In my opinion, XP and Lean are examples of good engineering practices. How can Agile be explained in an accurate way that describes its benefits to sceptical developers and/or revenue-focused non-developers? Answer: Agile techniques will result in higher-quality, lower-cost software development.  This comes primarily from finding defects earlier in the development cycle.  If there are individual developers who do not want to collaborate, write unit tests, or refactor, then these are simply developers who are either working in an area where adding these techniques will not add value (i.e. they are an expert) or they are a developer who is satisfied with the status quo.  In the first case they should be left alone.  In the second case, the results of Agile should be demonstrated by other developers who are willing to receive recognition for their efforts.  It all comes down to individuals, doesn't it?  If you're working in an organization whose Agile adoption consists exclusively of Scrum, consider ways to form individual Agile teams to demonstrate its benefits.  These can even be virtual teams that span people across org-chart boundaries.  Once you can measure real value, whether it's Scrum, Lean, or something else, people will follow.  Even the curmudgeons.

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  • Atheros 922 PCI WIFI is disabled in Unity but enabled in terminal - How to get it to work?

    - by zewone
    I am trying to get my PCI Wireless Atheros 922 card to work. It is disabled in Unity: both the network utility and the desktop (see screenshot http://www.amisdurailhalanzy.be/Screenshot%20from%202012-10-25%2013:19:54.png) I tried many different advises on many different forums. Installed 12.10 instead of 12.04, enabled all interfaces... etc. I have read about the aht9 driver... The terminal shows no hw or sw lock for the Atheros card, nevertheless, it is still disabled. Nothing worked so far, the card is still disabled. Any help is much appreciated. Here are more tech details: myuser@adri1:~$ sudo lshw -C network *-network:0 DISABLED description: Wireless interface product: AR922X Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 2 bus info: pci@0000:03:02.0 logical name: wlan1 version: 01 serial: 00:18:e7:cd:68:b1 width: 32 bits clock: 66MHz capabilities: pm bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.5.0-17-generic firmware=N/A latency=168 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:18 memory:d8000000-d800ffff *-network:1 description: Ethernet interface product: VT6105/VT6106S [Rhine-III] vendor: VIA Technologies, Inc. physical id: 6 bus info: pci@0000:03:06.0 logical name: eth0 version: 8b serial: 00:11:09:a3:76:4a size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=via-rhine driverversion=1.5.0 duplex=half latency=32 link=no maxlatency=8 mingnt=3 multicast=yes port=MII speed=10Mbit/s resources: irq:18 ioport:d300(size=256) memory:d8013000-d80130ff *-network DISABLED description: Wireless interface physical id: 1 bus info: usb@1:8.1 logical name: wlan0 serial: 00:11:09:51:75:36 capabilities: ethernet physical wireless configuration: broadcast=yes driver=rt2500usb driverversion=3.5.0-17-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg myuser@adri1:~$ sudo rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy1: Wireless LAN Soft blocked: no Hard blocked: yes 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no myuser@adri1:~$ dmesg | grep wlan0 [ 15.114235] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready myuser@adri1:~$ dmesg | egrep 'ath|firm' [ 14.617562] ath: EEPROM regdomain: 0x30 [ 14.617568] ath: EEPROM indicates we should expect a direct regpair map [ 14.617572] ath: Country alpha2 being used: AM [ 14.617575] ath: Regpair used: 0x30 [ 14.637778] ieee80211 phy0: >Selected rate control algorithm 'ath9k_rate_control' [ 14.639410] Registered led device: ath9k-phy0 myuser@adri1:~$ dmesg | grep wlan1 [ 15.119922] IPv6: ADDRCONF(NETDEV_UP): wlan1: link is not ready myuser@adri1:~$ lspci -nn | grep 'Atheros' 03:02.0 Network controller [0280]: Atheros Communications Inc. AR922X Wireless Network Adapter [168c:0029] (rev 01) myuser@adri1:~$ sudo ifconfig eth0 Link encap:Ethernet HWaddr 00:11:09:a3:76:4a inet addr:192.168.2.2 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::211:9ff:fea3:764a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:5457 errors:0 dropped:0 overruns:0 frame:0 TX packets:2548 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:3425684 (3.4 MB) TX bytes:282192 (282.1 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:590 errors:0 dropped:0 overruns:0 frame:0 TX packets:590 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:53729 (53.7 KB) TX bytes:53729 (53.7 KB) myuser@adri1:~$ sudo iwconfig wlan0 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on lo no wireless extensions. eth0 no wireless extensions. wlan1 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off myuser@adri1:~$ lsmod | grep "ath9k" ath9k 116549 0 mac80211 461161 3 rt2x00usb,rt2x00lib,ath9k ath9k_common 13783 1 ath9k ath9k_hw 376155 2 ath9k,ath9k_common ath 19187 3 ath9k,ath9k_common,ath9k_hw cfg80211 175375 4 rt2x00lib,ath9k,mac80211,ath myuser@adri1:~$ iwlist scan wlan0 Failed to read scan data : Network is down lo Interface doesn't support scanning. eth0 Interface doesn't support scanning. wlan1 Failed to read scan data : Network is down myuser@adri1:~$ lsb_release -d Description: Ubuntu 12.10 myuser@adri1:~$ uname -mr 3.5.0-17-generic i686 ![Schizophrenic Ubuntu](http://www.amisdurailhalanzy.be/Screenshot%20from%202012-10-25%2013:19:54.png) Any help much appreciated... Thanks, Philippe 31-10-2012 ... I have some more updates. When I do the following command it does see my Wifi router... So even if it is still disabled... the card seems to work and see the router (ESSID:"5791BC26-CE9C-11D1-97BF-0000F81E") See below: sudo iwlist wlan1 scanning wlan1 Scan completed : Cell 01 - Address: 00:19:70:8F:B0:EA Channel:10 Frequency:2.457 GHz (Channel 10) Quality=51/70 Signal level=-59 dBm Encryption key:on ESSID:"5791BC26-CE9C-11D1-97BF-0000F81E" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s Mode:Master Extra:tsf=000000025dbf2188 Extra: Last beacon: 108ms ago IE: Unknown: 002035373931424332362D434539432D313144312D393742462D3030303046383145 IE: Unknown: 010882848B960C121824 IE: Unknown: 03010A IE: Unknown: 0706424520010D14 IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: Unknown: 2A0100 IE: Unknown: 32043048606C IE: Unknown: DD180050F2020101030003A4000027A4000042435E0062322F00 IE: Unknown: DD0900037F01010000FF7F IE: Unknown: DD0A00037F04010000000000

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  • Intel Centrino Wireless-N 1000 Again ! Ubuntu 13.04 x64

    - by vafa
    First I have to say that I tried everything written about this concept. The problem is that it stops working randomly in 3 main forms : 1 - sometimes it disconnect from wireless network and reconnect automatically 2 - sometimes it disconnect and wont connect no matter what (needs reboot) 3 - some times it's still connected but cannot ping or surf or whatever. I already tried disabling N mod using these commands : sudo modprobe -r iwlwifi modprobe iwlwifi 11n_disable=1 (or 0, whatever) it didn't help . these are the results of lspci, sudo lshw -C network, ifconfig, iwconfig, rfkill list when it disconnected and didn't connect till reboot : ifconfig : eth0 Link encap:Ethernet HWaddr c8:0a:a9:34:65:77 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:1563213476557380 errors:9379306629148050 dropped:3126435543049350 overruns:1563217771524675 frame:7816088857623375 TX packets:1563217771524675 errors:6252871086098700 dropped:0 overruns:1563217771524675 carrier:3126435543049350 collisions:7816088857623375 txqueuelen:1000 RX bytes:1563217771524675 (1.5 PB) TX bytes:1563217771524675 (1.5 PB) ham0 Link encap:Ethernet HWaddr 7a:79:19:a5:e4:93 inet addr:25.165.228.147 Bcast:25.255.255.255 Mask:255.0.0.0 inet6 addr: fe80::7879:19ff:fea5:e493/64 Scope:Link inet6 addr: 2620:9b::19a5:e493/96 Scope:Global UP BROADCAST RUNNING MULTICAST MTU:1404 Metric:1 RX packets:7743 errors:0 dropped:0 overruns:0 frame:0 TX packets:1250 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:500 RX bytes:665642 (665.6 KB) TX bytes:204056 (204.0 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:41138 errors:0 dropped:0 overruns:0 frame:0 TX packets:41138 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:6420962 (6.4 MB) TX bytes:6420962 (6.4 MB) wlan0 Link encap:Ethernet HWaddr 00:1e:64:45:fb:70 inet6 addr: fe80::21e:64ff:fe45:fb70/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:286999 errors:0 dropped:0 overruns:0 frame:0 TX packets:226966 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:324386887 (324.3 MB) TX bytes:30674804 (30.6 MB) iwconfig : ham0 no wireless extensions. eth0 no wireless extensions. lo no wireless extensions. wlan0 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=14 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off sudo lshw -C network: *-network description: Wireless interface product: Centrino Wireless-N 1000 [Condor Peak] vendor: Intel Corporation physical id: 0 bus info: pci@0000:07:00.0 logical name: wlan0 version: 00 serial: 00:1e:64:45:fb:70 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=3.8.0-30-generic firmware=39.31.5.1 build 35138 latency=0 link=no multicast=yes wireless=IEEE 802.11bg resources: irq:46 memory:c0400000-c0401fff *-network description: Ethernet interface product: AR8131 Gigabit Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:09:00.0 logical name: eth0 version: c0 serial: c8:0a:a9:34:65:77 capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.1-NAPI latency=0 link=no multicast=yes port=twisted pair resources: irq:47 memory:c0900000-c093ffff ioport:5000(size=128) *-network description: Ethernet interface physical id: 2 logical name: ham0 serial: 7a:79:19:a5:e4:93 size: 10Mbit/s capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full ip=25.165.228.147 link=yes multicast=yes port=twisted pair speed=10Mbit/s lspci: 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07) 00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07) 00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03) 00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03) 00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.3 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03) 01:00.0 VGA compatible controller: NVIDIA Corporation G98M [GeForce G 105M] (rev a1) 07:00.0 Network controller: Intel Corporation Centrino Wireless-N 1000 [Condor Peak] 09:00.0 Ethernet controller: Qualcomm Atheros AR8131 Gigabit Ethernet (rev c0) rfkill list : 1: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 2: acer-bluetooth: Bluetooth Soft blocked: yes Hard blocked: no 9: phy0: Wireless LAN Soft blocked: no Hard blocked: no any help will be REALLLYYYY appreciated

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  • Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is Available Now !

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Oracle today announced the availability of Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2). It is now available for download on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011. This is the first time when Enterprise Manager release is available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board. New Capabilities and Features Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins: Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality. Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade: All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation: Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2. All updated Oracle Enterprise Manager documentation can be found on OTN Upgrade Guide Please feel free to ask questions related to the new Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) at the Oracle Enterprise Manager Forum . You could also share your feedback at twitter  using hash tag #em12c or at Facebook . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Atheros AR2413 wireless not working after shutdown

    - by Chandrasekhar
    I am using a Ubuntu 11.04 on an Acer aspire 3680 laptop and my wifi is not working. I followed the below commands to install the madwifi driver: sudo su apt-get install subversion cd /usr/src svn checkout http://madwifi-project.org/svn/madwifi/trunk madwifi tar cfvz madwifi.tgz cd madwifi make && make install echo "blacklist ath5k" /etc/modprobe.d/blacklist.conf echo "ath_pci" /etc/modules modprobe ath_pci sudo reboot After installation I am facing the same problem. My wifi wont work after I shutdown. Infact it didn't work after suspend but I rectified that problem by the following commands: Command 1: sudo rmmod -f ath_pci sudo rfkill unblock all sudo modprobe ath_pci along with the command SUSPEND_MODULES=ath_pci added to the /etc/pm/config.d/madwifi directory. So if I suspend and then on my laptop the wifi loads well and doesn't create a problem. But if I shutdown my laptop the wifi never loads again and eachtime I have to run a Ubuntu 9.04 live CD to load it. I did try adding the Command 1 to the /etc/rc.local directory but still it doesn't work. So my question is: What should I do in order to make my wireless work without having to run a live CD of ubuntu 9.04 everytime after shutdown? Thanks. Here are the outputs which one might need: Output 1 chandru@chandru-acer:~$ lspci 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02) 00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02) 00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02) 00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3 (rev 02) 00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02) 00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) 00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02) 00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02) 00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02) 00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller (rev 02) 00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02) 02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8038 PCI-E Fast Ethernet Controller (rev 14) 0a:03.0 Ethernet controller: Atheros Communications Inc. AR2413 802.11bg NIC (rev 01) 0a:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller 0a:09.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) Output 2: lsmod Module Size Used by wlan_tkip 17074 2 binfmt_misc 13213 1 parport_pc 32111 0 ppdev 12849 0 snd_hda_codec_si3054 12924 1 snd_hda_codec_realtek 255882 1 joydev 17322 0 snd_atiixp_modem 18624 0 snd_via82xx_modem 18305 0 snd_intel8x0m 18493 0 snd_ac97_codec 105614 3 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m snd_hda_intel 24113 2 ac97_bus 12642 1 snd_ac97_codec snd_hda_codec 90901 3 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel i915 451053 3 snd_hwdep 13274 1 snd_hda_codec snd_pcm 80042 7 snd_hda_codec_si3054,snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_intel,snd_hda_codec snd_seq_midi 13132 0 snd_rawmidi 25269 1 snd_seq_midi drm_kms_helper 40971 1 i915 snd_seq_midi_event 14475 1 snd_seq_midi snd_seq 51291 2 snd_seq_midi,snd_seq_midi_event pcmcia 39671 0 snd_timer 28659 2 snd_pcm,snd_seq snd_seq_device 14110 3 snd_seq_midi,snd_rawmidi,snd_seq drm 184164 4 i915,drm_kms_helper yenta_socket 27230 0 tifm_7xx1 12898 0 wlan_scan_sta 21945 1 ath_rate_sample 17279 1 pcmcia_rsrc 18292 1 yenta_socket psmouse 73312 0 tifm_core 15040 1 tifm_7xx1 snd 55295 18 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device serio_raw 12990 0 i2c_algo_bit 13184 1 i915 soundcore 12600 1 snd pcmcia_core 21505 3 pcmcia,yenta_socket,pcmcia_rsrc video 19112 1 i915 ath_pci 183044 0 snd_page_alloc 14073 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_hda_intel,snd_pcm wlan 224640 5 wlan_tkip,wlan_scan_sta,ath_rate_sample,ath_pci ath_hal 398701 3 ath_rate_sample,ath_pci lp 13349 0 parport 36746 3 parport_pc,ppdev,lp usbhid 41704 0 hid 77084 1 usbhid sky2 49172 0 Output 3 root@chandru-acer:~# lshw -C network PCI (sysfs) *-network description: Ethernet interface product: 88E8038 PCI-E Fast Ethernet Controller vendor: Marvell Technology Group Ltd. physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: 14 serial: 00:16:36:fb:aa:64 capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.28 firmware=N/A latency=0 link=no multicast=yes port=twisted pair resources: irq:43 memory:44000000-44003fff ioport:2000(size=256) *-network description: Wireless interface product: AR2413 802.11bg NIC vendor: Atheros Communications Inc. physical id: 3 bus info: pci@0000:0a:03.0 logical name: wifi0 version: 01 serial: 00:19:7d:d3:0c:fd width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list logical ethernet physical wireless configuration: broadcast=yes driver=ath_pci ip=192.168.1.6 latency=96 maxlatency=28 mingnt=10 multicast=yes wireless=IEEE 802.11g resources: irq:18 memory:d0000000-d000ffff Output 4 root@chandru-acer:~# lsmod | grep ath_pci ath_pci 183044 0 wlan 224640 5 wlan_tkip,wlan_scan_sta,ath_rate_sample,ath_pci ath_hal 398701 3 ath_rate_sample,ath_pci

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  • Oracle NoSQL Database Exceeds 1 Million Mixed YCSB Ops/Sec

    - by Charles Lamb
    We ran a set of YCSB performance tests on Oracle NoSQL Database using SSD cards and Intel Xeon E5-2690 CPUs with the goal of achieving 1M mixed ops/sec on a 95% read / 5% update workload. We used the standard YCSB parameters: 13 byte keys and 1KB data size (1,102 bytes after serialization). The maximum database size was 2 billion records, or approximately 2 TB of data. We sized the shards to ensure that this was not an "in-memory" test (i.e. the data portion of the B-Trees did not fit into memory). All updates were durable and used the "simple majority" replica ack policy, effectively 'committing to the network'. All read operations used the Consistency.NONE_REQUIRED parameter allowing reads to be performed on any replica. In the past we have achieved 100K ops/sec using SSD cards on a single shard cluster (replication factor 3) so for this test we used 10 shards on 15 Storage Nodes with each SN carrying 2 Rep Nodes and each RN assigned to its own SSD card. After correcting a scaling problem in YCSB, we blew past the 1M ops/sec mark with 8 shards and proceeded to hit 1.2M ops/sec with 10 shards.  Hardware Configuration We used 15 servers, each configured with two 335 GB SSD cards. We did not have homogeneous CPUs across all 15 servers available to us so 12 of the 15 were Xeon E5-2690, 2.9 GHz, 2 sockets, 32 threads, 193 GB RAM, and the other 3 were Xeon E5-2680, 2.7 GHz, 2 sockets, 32 threads, 193 GB RAM.  There might have been some upside in having all 15 machines configured with the faster CPU, but since CPU was not the limiting factor we don't believe the improvement would be significant. The client machines were Xeon X5670, 2.93 GHz, 2 sockets, 24 threads, 96 GB RAM. Although the clients had 96 GB of RAM, neither the NoSQL Database or YCSB clients require anywhere near that amount of memory and the test could have just easily been run with much less. Networking was all 10GigE. YCSB Scaling Problem We made three modifications to the YCSB benchmark. The first was to allow the test to accommodate more than 2 billion records (effectively int's vs long's). To keep the key size constant, we changed the code to use base 32 for the user ids. The second change involved to the way we run the YCSB client in order to make the test itself horizontally scalable.The basic problem has to do with the way the YCSB test creates its Zipfian distribution of keys which is intended to model "real" loads by generating clusters of key collisions. Unfortunately, the percentage of collisions on the most contentious keys remains the same even as the number of keys in the database increases. As we scale up the load, the number of collisions on those keys increases as well, eventually exceeding the capacity of the single server used for a given key.This is not a workload that is realistic or amenable to horizontal scaling. YCSB does provide alternate key distribution algorithms so this is not a shortcoming of YCSB in general. We decided that a better model would be for the key collisions to be limited to a given YCSB client process. That way, as additional YCSB client processes (i.e. additional load) are added, they each maintain the same number of collisions they encounter themselves, but do not increase the number of collisions on a single key in the entire store. We added client processes proportionally to the number of records in the database (and therefore the number of shards). This change to the use of YCSB better models a use case where new groups of users are likely to access either just their own entries, or entries within their own subgroups, rather than all users showing the same interest in a single global collection of keys. If an application finds every user having the same likelihood of wanting to modify a single global key, that application has no real hope of getting horizontal scaling. Finally, we used read/modify/write (also known as "Compare And Set") style updates during the mixed phase. This uses versioned operations to make sure that no updates are lost. This mode of operation provides better application behavior than the way we have typically run YCSB in the past, and is only practical at scale because we eliminated the shared key collision hotspots.It is also a more realistic testing scenario. To reiterate, all updates used a simple majority replica ack policy making them durable. Scalability Results In the table below, the "KVS Size" column is the number of records with the number of shards and the replication factor. Hence, the first row indicates 400m total records in the NoSQL Database (KV Store), 2 shards, and a replication factor of 3. The "Clients" column indicates the number of YCSB client processes. "Threads" is the number of threads per process with the total number of threads. Hence, 90 threads per YCSB process for a total of 360 threads. The client processes were distributed across 10 client machines. Shards KVS Size Clients Mixed (records) Threads OverallThroughput(ops/sec) Read Latencyav/95%/99%(ms) Write Latencyav/95%/99%(ms) 2 400m(2x3) 4 90(360) 302,152 0.76/1/3 3.08/8/35 4 800m(4x3) 8 90(720) 558,569 0.79/1/4 3.82/16/45 8 1600m(8x3) 16 90(1440) 1,028,868 0.85/2/5 4.29/21/51 10 2000m(10x3) 20 90(1800) 1,244,550 0.88/2/6 4.47/23/53

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  • Why Executives Need Enterprise Project Portfolio Management: 3 Key Considerations to Drive Value Across the Organization

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} By: Guy Barlow, Oracle Primavera Industry Strategy Director Over the last few years there has been a tremendous shift – some would say tectonic in nature – that has brought project management to the forefront of executive attention. Many factors have been driving this growing awareness, most notably, the global financial crisis, heightened regulatory environments and a need to more effectively operationalize corporate strategy. Executives in India are no exception. In fact, given the phenomenal rate of progress of the country, top of mind for all executives (whether in finance, operations, IT, etc.) is the need to build capacity, ramp-up production and ensure that the right resources are in place to capture growth opportunities. This applies across all industries from asset-intensive – like oil & gas, utilities and mining – to traditional manufacturing and the public sector, including services-based sectors such as the financial, telecom and life sciences segments are also part of the mix. However, compounding matters is a complex, interplay between projects – big and small, complex and simple – as companies expand and grow both domestically and internationally. So, having a standardized, enterprise wide solution for project portfolio management is natural. Failing to do so is akin to having two ERP systems, one to manage “large” invoices and one to manage “small” invoices. It makes no sense and provides no enterprise wide visibility. Therefore, it is imperative for executives to understand the full range of their business commitments, the benefit to the company, current performance and associated course corrections if needed. Irrespective of industry and regardless of the use case (e.g., building a power plant, launching a new financial service or developing a new automobile) company leaders need to approach the value of enterprise project portfolio management via 3 critical areas: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} 1. Greater Financial Discipline – Improve financial rigor and results through better governance and control is an imperative given today’s financial uncertainty and greater investment scrutiny. For example, as India plans a US$1 trillion investment in the country’s infrastructure how do companies ensure costs are managed? How do you control cash flow? Can you easily report this to stakeholders? 2. Improved Operational Excellence – Increase efficiency and reduce costs through robust collaboration and integration. Upwards of 66% of cost variances are driven by poor supplier collaboration. As you execute initiatives do you have visibility into the performance of your supply base? How are they integrated into the broader program plan? 3. Enhanced Risk Mitigation – Manage and react to uncertainty through improved transparency and contingency planning. What happens if you’re faced with a skills shortage? How do you plan and account for geo-political or weather related events? In summary, projects are not just the delivery of a product or service to a customer inside a predetermined schedule; they often form a contractual and even moral obligation to shareholders and stakeholders alike. Hence the intimate connection between executives and projects, with the latter providing executives with the platform to demonstrate that their organization has the capabilities and competencies needed to meet and, whenever possible, exceed their customer commitments. Effectively developing and operationalizing corporate strategy is the hallmark of successful executives and enterprise project and portfolio management allows them to achieve this goal. Article was first published for Manage India, an e-newsletter, PMI India.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Concurrency Utilities for Java EE Early Draft (JSR 236)

    - by arungupta
    Concurrency Utilities for Java EE is being worked as JSR 236 and has released an Early Draft. It provides concurrency capabilities to Java EE application components without compromising container integrity. Simple (common) and advanced concurrency patterns are easily supported without sacrificing usability. Using Java SE concurrency utilities such as java.util.concurrent API, java.lang.Thread and java.util.Timer in a Java EE application component such as EJB or Servlet are problematic since the container and server have no knowledge of these resources. JSR 236 enables concurrency largely by extending the Concurrency Utilities API developed under JSR-166. This also allows a consistency between Java SE and Java EE concurrency programming model. There are four main programming interfaces available: ManagedExecutorService ManagedScheduledExecutorService ContextService ManagedThreadFactory ManagedExecutorService is a managed version of java.util.concurrent.ExecutorService. The implementations of this interface are provided by the container and accessible using JNDI reference: <resource-env-ref>  <resource-env-ref-name>    concurrent/BatchExecutor  </resource-env-ref-name>  <resource-env-ref-type>    javax.enterprise.concurrent.ManagedExecutorService  </resource-env-ref-type><resource-env-ref> and available as: @Resource(name="concurrent/BatchExecutor")ManagedExecutorService executor; Its recommended to bind the JNDI references in the java:comp/env/concurrent subcontext. The asynchronous tasks that need to be executed need to implement java.lang.Runnable or java.util.concurrent.Callable interface as: public class MyTask implements Runnable { public void run() { // business logic goes here }} OR public class MyTask2 implements Callable<Date> {  public Date call() { // business logic goes here   }} The task is then submitted to the executor using one of the submit method that return a Future instance. The Future represents the result of the task and can also be used to check if the task is complete or wait for its completion. Future<String> future = executor.submit(new MyTask(), String.class);. . .String result = future.get(); Another example to submit tasks is: class MyTask implements Callback<Long> { . . . }class MyTask2 implements Callback<Date> { . . . }ArrayList<Callable> tasks = new ArrayList<();tasks.add(new MyTask());tasks.add(new MyTask2());List<Future<Object>> result = executor.invokeAll(tasks); The ManagedExecutorService may be configured for different properties such as: Hung Task Threshold: Time in milliseconds that a task can execute before it is considered hung Pool Info Core Size: Number of threads to keep alive Maximum Size: Maximum number of threads allowed in the pool Keep Alive: Time to allow threads to remain idle when # of threads > Core Size Work Queue Capacity: # of tasks that can be stored in inbound buffer Thread Use: Application intend to run short vs long-running tasks, accordingly pooled or daemon threads are picked ManagedScheduledExecutorService adds delay and periodic task running capabilities to ManagedExecutorService. The implementations of this interface are provided by the container and accessible using JNDI reference: <resource-env-ref>  <resource-env-ref-name>    concurrent/BatchExecutor  </resource-env-ref-name>  <resource-env-ref-type>    javax.enterprise.concurrent.ManagedExecutorService  </resource-env-ref-type><resource-env-ref> and available as: @Resource(name="concurrent/timedExecutor")ManagedExecutorService executor; And then the tasks are submitted using submit, invokeXXX or scheduleXXX methods. ScheduledFuture<?> future = executor.schedule(new MyTask(), 5, TimeUnit.SECONDS); This will create and execute a one-shot action that becomes enabled after 5 seconds of delay. More control is possible using one of the newly added methods: MyTaskListener implements ManagedTaskListener {  public void taskStarting(...) { . . . }  public void taskSubmitted(...) { . . . }  public void taskDone(...) { . . . }  public void taskAborted(...) { . . . } }ScheduledFuture<?> future = executor.schedule(new MyTask(), 5, TimeUnit.SECONDS, new MyTaskListener()); Here, ManagedTaskListener is used to monitor the state of a task's future. ManagedThreadFactory provides a method for creating threads for execution in a managed environment. A simple usage is: @Resource(name="concurrent/myThreadFactory")ManagedThreadFactory factory;. . .Thread thread = factory.newThread(new Runnable() { . . . }); concurrent/myThreadFactory is a JNDI resource. There is lot of interesting content in the Early Draft, download it, and read yourself. The implementation will be made available soon and also be integrated in GlassFish 4 as well. Some references for further exploring ... Javadoc Early Draft Specification concurrency-ee-spec.java.net [email protected]

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  • Data Source Security Part 2

    - by Steve Felts
    In Part 1, I introduced the default security behavior and listed the various options available to change that behavior.  One of the key topics to understand is the difference between directly using database user and password values versus mapping from WLS user and password to the associated database values.   The direct use of database credentials is relatively new to WLS, based on customer feedback.  Some of the trade-offs are covered in this article. Credential Mapping vs. Database Credentials Each WLS data source has a credential map that is a mechanism used to map a key, in this case a WLS user, to security credentials (user and password).  By default, when a user and password are specified when getting a connection, they are treated as credentials for a WLS user, validated, and are converted to a database user and password using a credential map associated with the data source.  If a matching entry is not found in the credential map for the data source, then the user and password associated with the data source definition are used.  Because of this defaulting mechanism, you should be careful what permissions are granted to the default user.  Alternatively, you can define an invalid default user to ensure that no one can accidentally get through (in this case, you would need to set the initial capacity for the pool to zero so that the pool is populated only by valid users). To create an entry in the credential map: 1) First create a WLS user.  In the administration console, go to Security realms, select your realm (e.g., myrealm), select Users, and select New.  2) Second, create the mapping.  In the administration console, go to Services, select Data sources, select your data source name, select Security, select Credentials, and select New.  See http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/ConfigureCredentialMappingForADataSource.html for more information. The advantages of using the credential mapping are that: 1) You don’t hard-code the database user/password into a program or need to prompt for it in addition to the WLS user/password and 2) It provides a layer of abstraction between WLS security and database settings such that many WLS identities can be mapped to a smaller set of DB identities, thereby only requiring middle-tier configuration updates when WLS users are added/removed. You can cut down the number of users that have access to a data source to reduce the user maintenance overhead.  For example, suppose that a servlet has the one pre-defined, special WLS user/password for data source access, hard-wired in its code in a getConnection(user, password) call.  Every WebLogic user can reap the specific DBMS access coded into the servlet, but none has to have general access to the data source.  For instance, there may be a ‘Sales’ DBMS which needs to be protected from unauthorized eyes, but it contains some day-to-day data that everyone needs. The Sales data source is configured with restricted access and a servlet is built that hard-wires the specific data source access credentials in its connection request.  It uses that connection to deliver only the generally needed day-to-day information to any caller. The servlet cannot reveal any other data, and no WebLogic user can get any other access to the data source.  This is the approach that many large applications take and is the reasoning behind the default mapping behavior in WLS. The disadvantages of using the credential map are that: 1) It is difficult to manage (create, update, delete) with a large number of users; it is possible to use WLST scripts or a custom JMX client utility to manage credential map entries. 2) You can’t share a credential map between data sources so they must be duplicated. Some applications prefer not to use the credential map.  Instead, the credentials passed to getConnection(user, password) should be treated as database credentials and used to authenticate with the database for the connection, avoiding going through the credential map.  This is enabled by setting the “use-database-credentials” to true.  See http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/ConfigureOracleParameters.html "Configure Oracle parameters" in Oracle WebLogic Server Administration Console Help. Use Database Credentials is not currently supported for Multi Data Source configurations.  When enabled, it turns off credential mapping on Generic and Active GridLink data sources for the following attributes: 1. identity-based-connection-pooling-enabled (this interaction is available by patch in 10.3.6.0). 2. oracle-proxy-session (this interaction is first available in 10.3.6.0). 3. set client identifier (this interaction is available by patch in 10.3.6.0).  Note that in the data source schema, the set client identifier feature is poorly named “credential-mapping-enabled”.  The documentation and the console refer to it as Set Client Identifier. To review the behavior of credential mapping and using database credentials: - If using the credential map, there needs to be a mapping for each WLS user to database user for those users that will have access to the database; otherwise the default user for the data source will be used.  If you always specify a user/password when getting a connection, you only need credential map entries for those specific users. - If using database credentials without specifying a user/password, the default user and password in the data source descriptor are always used.  If you specify a user/password when getting a connection, that user will be used for the credentials.  WLS users are not involved at all in the data source connection process.

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  • Exiting a reboot loop

    - by user12617035
    If you're in a situation where the system is panic'ing during boot, you can use # boot net -s to regain control of your system. In my case, I'd added some diagnostic code to a (PCI) driver (that is used to boot the root filesystem). There was a bug in the driver, and each time during boot, the bug occurred, and so caused the system to panic: ... 000000000180b950 genunix:vfs_mountroot+60 (800, 200, 0, 185d400, 1883000, 18aec00) %l0-3: 0000000000001770 0000000000000640 0000000001814000 00000000000008fc %l4-7: 0000000001833c00 00000000018b1000 0000000000000600 0000000000000200 000000000180ba10 genunix:main+98 (18141a0, 1013800, 18362c0, 18ab800, 180e000, 1814000) %l0-3: 0000000070002000 0000000000000001 000000000180c000 000000000180e000 %l4-7: 0000000000000001 0000000001074800 0000000000000060 0000000000000000 skipping system dump - no dump device configured rebooting... If you're logged in via the console, you can send a BREAK sequence in order to gain control of the firmware's (OBP's) prompt. Enter Ctrl-Shift-[ in order to get the TELNET prompt. Once telnet has control, enter this: telnet> send brk You'll be presented with OBP's prompt: ok You then enter the following in order to boot into single-user mode via the network: ok boot net -s Note that booting from the network under Solaris will implicitly cause the system to be INSTALLED with whatever software had last been configured to be installed. However, we are using boot net -s as a "handle" with which to get at the Solaris prompt. Once at that prompt, we can perform actions as root that will let us back out our buggy driver (ok... MY buggy driver :-)) ...and replace it with the original, non-buggy driver. Entering the boot command caused the following output, as well as left us at the Solaris prompt (in single-user-mode): Sun Blade 1500, No Keyboard Copyright 1998-2004 Sun Microsystems, Inc. All rights reserved. OpenBoot 4.16.4, 1024 MB memory installed, Serial #53463393. Ethernet address 0:3:ba:2f:c9:61, Host ID: 832fc961. Rebooting with command: boot net -s Boot device: /pci@1f,700000/network@2 File and args: -s 1000 Mbps FDX Link up Timeout waiting for ARP/RARP packet Timeout waiting for ARP/RARP packet 4000 1000 Mbps FDX Link up Requesting Internet address for 0:3:ba:2f:c9:61 SunOS Release 5.10 Version Generic_118833-17 64-bit Copyright 1983-2005 Sun Microsystems, Inc. All rights reserved. Use is subject to license terms. Booting to milestone "milestone/single-user:default". Configuring devices. Using RPC Bootparams for network configuration information. Attempting to configure interface bge0... Configured interface bge0 Requesting System Maintenance Mode SINGLE USER MODE # Our goal is to now move to the directory containing the buggy driver and replace it with the original driver (that we had saved away before ever loading our buggy driver! :-) However, since we booted from the network, the root filesystem ("/") is NOT mounted on one of our local disks. It is mounted on an NFS filesystem exported by our install server. To verify this, enter the following command: # mount | head -1 / on my-server:/export/install/media/s10u2/solarisdvd.s10s_u2dvd/latest/Solaris_10/Tools/Boot remote/read/write/setuid/devices/dev=4ac0001 on Wed Dec 31 16:00:00 1969 As a result, we have to create a temporary mount point and then mount the local disk onto that mount point: # mkdir /tmp/mnt # mount /dev/dsk/c0t0d0s0 /tmp/mnt Note that your system will not necessarily have had its root filesystem on "c0t0d0s0". This is something that you should also have recorded before you ever loaded your.. er... "my" buggy driver! :-) One can find the local disk mounted under the root filesystem by entering: # df -k / Filesystem kbytes used avail capacity Mounted on /dev/dsk/c0t0d0s0 76703839 4035535 71901266 6% / To continue with our example, we can now move to the directory of buggy-driver in order to replace it with the original driver. Note that /tmp/mnt is prefixed to the path of where we'd "normally" find the driver: # cd /tmp/mnt/platform/sun4u/kernel/drv/sparcv9 # ls -l pci\* -rw-r--r-- 1 root root 288504 Dec 6 15:38 pcisch -rw-r--r-- 1 root root 288504 Dec 6 15:38 pcisch.aar -rwxr-xr-x 1 root sys 211616 Jun 8 2006 pcisch.orig # cp -p pcisch.orig pcisch We can now synchronize any in-memory filesystem data structures with those on disk... and then reboot. The system will then boot correctly... as expected: # sync;sync # reboot syncing file systems... done Sun Blade 1500, No Keyboard Copyright 1998-2004 Sun Microsystems, Inc. All rights reserved. OpenBoot 4.16.4, 1024 MB memory installed, Serial #xxxxxxxx. Ethernet address 0:3:ba:2f:c9:61, Host ID: yyyyyyyy. Rebooting with command: boot Boot device: /pci@1e,600000/ide@d/disk@0,0:a File and args: SunOS Release 5.10 Version Generic_118833-17 64-bit Copyright 1983-2005 Sun Microsystems, Inc. All rights reserved. Use is subject to license terms. Hostname: my-host NIS domain name is my-campus.Central.Sun.COM my-host console login: ...so that's how it's done! Of course, the easier way is to never write a buggy-driver... but.. then.. we all "have an eraser on the end of each of our pencils"... don't we ? :-) "...thank you... and good night..."

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  • The Product Owner

    - by Robert May
    In a previous post, I outlined the rules of Scrum.  This post details one of those rules. Picking a most important part of Scrum is difficult.  All of the rules are required, but if there were one rule that is “more” required that every other rule, its having a good Product Owner.  Simply put, the Product Owner can make or break the project. Duties of the Product Owner A Product Owner has many duties and responsibilities.  I’ll talk about each of these duties in detail below. A Product Owner: Discovers and records stories for the backlog. Prioritizes stories in the Product Backlog, Release Backlog and Iteration Backlog. Determines Release dates and Iteration Dates. Develops story details and helps the team understand those details. Helps QA to develop acceptance tests. Interact with the Customer to make sure that the product is meeting the customer’s needs. Discovers and Records Stories for the Backlog When I do Scrum, I always use User Stories as the means for capturing functionality that’s required in the system.  Some people will use Use Cases, but the same rule applies.  The Product Owner has the ultimate responsibility for figuring out what functionality will be in the system.  Many different mechanisms for capturing this input can be used.  User interviews are great, but all sources should be considered, including talking with Customer Support types.  Often, they hear what users are struggling with the most and are a great source for stories that can make the application easier to use. Care should be taken when soliciting user stories from technical types such as programmers and the people that manage them.  They will almost always give stories that are very technical in nature and may not have a direct benefit for the end user.  Stories are about adding value to the company.  If the stories don’t have direct benefit to the end user, the Product Owner should question whether or not the story should be implemented.  In general, technical stories should be included as tasks in User Stories.  Technical stories are often needed, but the ultimate value to the user is in user based functionality, so technical stories should be considered nothing more than overhead in providing that user functionality. Until the iteration prior to development, stories should be nothing more than short, one line placeholders. An exercise called Story Planning can be used to brainstorm and come up with stories.  I’ll save the description of this activity for another blog post. For more information on User Stories, please read the book User Stories Applied by Mike Cohn. Prioritizes Stories in the Product Backlog, Release Backlog and Iteration Backlog Prioritization of stories is one of the most difficult tasks that a Product Owner must do.  A key concept of Scrum done right is the need to have the team working from a single set of prioritized stories.  If the team does not have a single set of prioritized stories, Scrum will likely fail at your organization.  The Product Owner is the ONLY person who has the responsibility to prioritize that list.  The Product Owner must be very diplomatic and sincerely listen to the people around him so that he can get the priorities correct. Just listening will still not yield the proper priorities.  Care must also be taken to ensure that Return on Investment is also considered.  Ultimately, determining which stories give the most value to the company for the least cost is the most important factor in determining priorities.  Product Owners should be willing to look at cold, hard numbers to determine the order for stories.  Even when many people want a feature, if that features is costly to develop, it may not have as high of a return on investment as features that are cheaper, but not as popular. The act of prioritization often causes conflict in an environment.  Customer Service thinks that feature X is the most important, because it will stop people from calling.  Operations thinks that feature Y is the most important, because it will stop servers from crashing.  Developers think that feature Z is most important because it will make writing software much easier for them.  All of these are useful goals, but the team can have only one list of items, and each item must have a priority that is different from all other stories.  The Product Owner will determine which feature gives the best return on investment and the other features will have to wait their turn, which means that someone will not have their top priority feature implemented first. A weak Product Owner will refuse to do prioritization.  I’ve heard from multiple Product Owners the following phrase, “Well, it’s all got to be done, so what does it matter what order we do it in?”  If your product owner is using this phrase, you need a new Product Owner.  Order is VERY important.  In Scrum, every release is potentially shippable.  If the wrong priority items are developed, then the value added in each release isn’t what it should be.  Additionally, the Product Owner with this mindset doesn’t understand Agile.  A product is NEVER finished, until the company has decided that it is no longer a going concern and they are no longer going to sell the product.  Therefore, prioritization isn’t an event, its something that continues every day.  The logical extension of the phrase “It’s all got to be done” is that you will never ship your product, since a product is never “done.”  Once stories have been prioritized, assigning them to the Release Backlog and the Iteration Backlog becomes relatively simple.  The top priority items are copied into the respective backlogs in order and the task is complete.  The team does have the right to shuffle things around a little in the iteration backlog.  For example, they may determine that working on story C with story A is appropriate because they’re related, even though story B is technically a higher priority than story C.  Or they may decide that story B is too big to complete in the time available after Story A has tasks created, so they’ll work on Story C since it’s smaller.  They can’t, however, go deep into the backlog to pick stories to implement.  The team and the Product Owner should work together to determine what’s best for the company. Prioritization is time consuming, but its one of the most important things a Product Owner does. Determines Release Dates and Iteration Dates Product owners are responsible for determining release dates for a product.  A common misconception that Product Owners have is that every “release” needs to correspond with an actual release to customers.  This is not the case.  In general, releases should be no more than 3 months long.  You  may decide to release the product to the customers, and many companies do release the product to customers, but it may also be an internal release. If a release date is too far away, developers will fall into the trap of not feeling a sense of urgency.  The date is far enough away that they don’t need to give the release their full attention.  Additionally, important tasks, such as performance tuning, regression testing, user documentation, and release preparation, will not happen regularly, making them much more difficult and time consuming to do.  The more frequently you do these tasks, the easier they are to accomplish. The Product Owner will be a key participant in determining whether or not a release should be sent out to the customers.  The determination should be made on whether or not the features contained in the release are valuable enough  and complete enough that the customers will see real value in the release.  Often, some features will take more than three months to get them to a state where they qualify for a release or need additional supporting features to be released.  The product owner has the right to make this determination. In addition to release dates, the Product Owner also will help determine iteration dates.  In general, an iteration length should be chosen and the team should follow that iteration length for an extended period of time.  If the iteration length is changed every iteration, you’re not doing Scrum.  Iteration lengths help the team and company get into a rhythm of developing quality software.  Iterations should be somewhere between 2 and 4 weeks in length.  Any shorter, and significant software will likely not be developed.  Any longer, and the team won’t feel urgency and planning will become very difficult. Iterations may not be extended during the iteration.  Companies where Scrum isn’t really followed will often use this as a strategy to complete all stories.  They don’t want to face the harsh reality of what their true performance is, and looking good is more important than seeking visibility and improving the process and team.  Companies like this typically don’t allow failure.  This is unhealthy.  Failure is part of life and unless we learn from it, we can’t improve.  I would much rather see a team push out stories to the next iteration and then have healthy discussions about why they failed rather than extend the iteration and not deal with the core problems. If iteration length varies, retrospectives become more difficult.  For example, evaluating the performance of the team’s estimation efforts becomes much more difficult if the iteration length varies.  Also, the team must have a velocity measurement.  If the iteration length varies, measuring velocity becomes impossible and upper management no longer will have the ability to evaluate the teams performance.  People external to the team will no longer have the ability to determine when key features are likely to be developed.  Variable iterations cause the entire company to fail and likely cause Scrum to fail at an organization. Develops Story Details and Helps the Team Understand Those Details A key concept in Scrum is that the stories are nothing more than a placeholder for a conversation.  Stories should be nothing more than short, one line statements about the functionality.  The team will then converse with the Product Owner about the details about that story.  The product owner needs to have a very good idea about what the details of the story are and needs to be able to help the team understand those details. Too often, we see this requirement as being translated into the need for comprehensive documentation about the story, including old fashioned requirements documentation.  The team should only develop the documentation that is required and should not develop documentation that is only created because their is a process to do so. In general, what we see that works best is the iteration before a team starts development work on a story, the Product Owner, with other appropriate business analysts, will develop the details of that story.  They’ll figure out what business rules are required, potentially make paper prototypes or other light weight mock-ups, and they seek to understand the story and what is implied.  Note that the time allowed for this task is deliberately short.  The Product Owner only has a single iteration to develop all of the stories for the next iteration. If more than one iteration is used, I’ve found that teams will end up with Big Design Up Front and traditional requirements documents.  This is a waste of time, since the team will need to then have discussions with the Product Owner to figure out what the requirements document says.  Instead of this, skip making the pretty pictures and detailing the nuances of the requirements and build only what is minimally needed by the team to do development.  If something comes up during development, you can address it at that time and figure out what you want to do.  The goal is to keep things as light weight as possible so that everyone can move as quickly as possible. Helps QA to Develop Acceptance Tests In Scrum, no story can be counted until it is accepted by QA.  Because of this, acceptance tests are very important to the team.  In general, acceptance tests need to be developed prior to the iteration or at the very beginning of the iteration so that the team can make sure that the tasks that they develop will fulfill the acceptance criteria. The Product Owner will help the team, including QA, understand what will make the story acceptable.  Note that the Product Owner needs to be careful about specifying that the feature will work “Perfectly” at the end of the iteration.  In general, features are developed a little bit at a time, so only the bit that is being developed should be considered as necessary for acceptance. A weak Product Owner will make statements like “Do it right the first time.”  Not only are these statements damaging to the team (like they would try to do it WRONG the first time . . .), they’re also ignoring the iterative nature of Scrum.  Additionally, a weak product owner will seek to add scope in the acceptance testing.  For example, they will refuse to determine acceptance at the beginning of the iteration, and then, after the team has planned and committed to the iteration, they will expand scope by defining acceptance.  This often causes the team to miss the iteration because scope that wasn’t planned on is included.  There are ways that the team can mitigate this problem.  For example, include extra “Product Owner” time to deal with the uncertainty that you know will be introduced by the Product Owner.  This will slow the perceived velocity of the team and is not ideal, since they’ll be doing more work than they get credit for. Interact with the Customer to Make Sure that the Product is Meeting the Customer’s Needs Once development is complete, what the team has worked on should be put in front of real live people to see if it meets the needs of the customer.  One of the great things about Agile is that if something doesn’t work, we can revisit it in a future iteration!  This frees up the team to make the best decision now and know that if that decision proves to be incorrect, the team can revisit it and change that decision. Features are about adding value to the customer, so if the customer doesn’t find them useful, then having the team make tweaks is valuable.  In general, most software will be 80 to 90 percent “right” after the initial round and only minor tweaks are required.  If proper coding standards are followed, these tweaks are usually minor and easy to accomplish.  Product Owners that are doing a good job will encourage real users to see and use the software, since they know that they are trying to add value to the customer. Poor product owners will think that they know the answers already, that their customers are silly and do stupid things and that they don’t need customer input.  If you have a product owner that is afraid to show the team’s work to real customers, you probably need a different product owner. Up Next, “Who Makes a Good Product Owner.” Followed by, “Messing with the Team.” Technorati Tags: Scrum,Product Owner

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  • 64-bit Archives Needed

    - by user9154181
    A little over a year ago, we received a question from someone who was trying to build software on Solaris. He was getting errors from the ar command when creating an archive. At that time, the ar command on Solaris was a 32-bit command. There was more than 2GB of data, and the ar command was hitting the file size limit for a 32-bit process that doesn't use the largefile APIs. Even in 2011, 2GB is a very large amount of code, so we had not heard this one before. Most of our toolchain was extended to handle 64-bit sized data back in the 1990's, but archives were not changed, presumably because there was no perceived need for it. Since then of course, programs have continued to get larger, and in 2010, the time had finally come to investigate the issue and find a way to provide for larger archives. As part of that process, I had to do a deep dive into the archive format, and also do some Unix archeology. I'm going to record what I learned here, to document what Solaris does, and in the hope that it might help someone else trying to solve the same problem for their platform. Archive Format Details Archives are hardly cutting edge technology. They are still used of course, but their basic form hasn't changed in decades. Other than to fix a bug, which is rare, we don't tend to touch that code much. The archive file format is described in /usr/include/ar.h, and I won't repeat the details here. Instead, here is a rough overview of the archive file format, implemented by System V Release 4 (SVR4) Unix systems such as Solaris: Every archive starts with a "magic number". This is a sequence of 8 characters: "!<arch>\n". The magic number is followed by 1 or more members. A member starts with a fixed header, defined by the ar_hdr structure in/usr/include/ar.h. Immediately following the header comes the data for the member. Members must be padded at the end with newline characters so that they have even length. The requirement to pad members to an even length is a dead giveaway as to the age of the archive format. It tells you that this format dates from the 1970's, and more specifically from the era of 16-bit systems such as the PDP-11 that Unix was originally developed on. A 32-bit system would have required 4 bytes, and 64-bit systems such as we use today would probably have required 8 bytes. 2 byte alignment is a poor choice for ELF object archive members. 32-bit objects require 4 byte alignment, and 64-bit objects require 64-bit alignment. The link-editor uses mmap() to process archives, and if the members have the wrong alignment, we have to slide (copy) them to the correct alignment before we can access the ELF data structures inside. The archive format requires 2 byte padding, but it doesn't prohibit more. The Solaris ar command takes advantage of this, and pads ELF object members to 8 byte boundaries. Anything else is padded to 2 as required by the format. The archive header (ar_hdr) represents all numeric values using an ASCII text representation rather than as binary integers. This means that an archive that contains only text members can be viewed using tools such as cat, more, or a text editor. The original designers of this format clearly thought that archives would be used for many file types, and not just for objects. Things didn't turn out that way of course — nearly all archives contain relocatable objects for a single operating system and machine, and are used primarily as input to the link-editor (ld). Archives can have special members that are created by the ar command rather than being supplied by the user. These special members are all distinguished by having a name that starts with the slash (/) character. This is an unambiguous marker that says that the user could not have supplied it. The reason for this is that regular archive members are given the plain name of the file that was inserted to create them, and any path components are stripped off. Slash is the delimiter character used by Unix to separate path components, and as such cannot occur within a plain file name. The ar command hides the special members from you when you list the contents of an archive, so most users don't know that they exist. There are only two possible special members: A symbol table that maps ELF symbols to the object archive member that provides it, and a string table used to hold member names that exceed 15 characters. The '/' convention for tagging special members provides room for adding more such members should the need arise. As I will discuss below, we took advantage of this fact to add an alternate 64-bit symbol table special member which is used in archives that are larger than 4GB. When an archive contains ELF object members, the ar command builds a special archive member known as the symbol table that maps all ELF symbols in the object to the archive member that provides it. The link-editor uses this symbol table to determine which symbols are provided by the objects in that archive. If an archive has a symbol table, it will always be the first member in the archive, immediately following the magic number. Unlike member headers, symbol tables do use binary integers to represent offsets. These integers are always stored in big-endian format, even on a little endian host such as x86. The archive header (ar_hdr) provides 15 characters for representing the member name. If any member has a name that is longer than this, then the real name is written into a special archive member called the string table, and the member's name field instead contains a slash (/) character followed by a decimal representation of the offset of the real name within the string table. The string table is required to precede all normal archive members, so it will be the second member if the archive contains a symbol table, and the first member otherwise. The archive format is not designed to make finding a given member easy. Such operations move through the archive from front to back examining each member in turn, and run in O(n) time. This would be bad if archives were commonly used in that manner, but in general, they are not. Typically, the ar command is used to build an new archive from scratch, inserting all the objects in one operation, and then the link-editor accesses the members in the archive in constant time by using the offsets provided by the symbol table. Both of these operations are reasonably efficient. However, listing the contents of a large archive with the ar command can be rather slow. Factors That Limit Solaris Archive Size As is often the case, there was more than one limiting factor preventing Solaris archives from growing beyond the 32-bit limits of 2GB (32-bit signed) and 4GB (32-bit unsigned). These limits are listed in the order they are hit as archive size grows, so the earlier ones mask those that follow. The original Solaris archive file format can handle sizes up to 4GB without issue. However, the ar command was delivered as a 32-bit executable that did not use the largefile APIs. As such, the ar command itself could not create a file larger than 2GB. One can solve this by building ar with the largefile APIs which would allow it to reach 4GB, but a simpler and better answer is to deliver a 64-bit ar, which has the ability to scale well past 4GB. Symbol table offsets are stored as 32-bit big-endian binary integers, which limits the maximum archive size to 4GB. To get around this limit requires a different symbol table format, or an extension mechanism to the current one, similar in nature to the way member names longer than 15 characters are handled in member headers. The size field in the archive member header (ar_hdr) is an ASCII string capable of representing a 32-bit unsigned value. This places a 4GB size limit on the size of any individual member in an archive. In considering format extensions to get past these limits, it is important to remember that very few archives will require the ability to scale past 4GB for many years. The old format, while no beauty, continues to be sufficient for its purpose. This argues for a backward compatible fix that allows newer versions of Solaris to produce archives that are compatible with older versions of the system unless the size of the archive exceeds 4GB. Archive Format Differences Among Unix Variants While considering how to extend Solaris archives to scale to 64-bits, I wanted to know how similar archives from other Unix systems are to those produced by Solaris, and whether they had already solved the 64-bit issue. I've successfully moved archives between different Unix systems before with good luck, so I knew that there was some commonality. If it turned out that there was already a viable defacto standard for 64-bit archives, it would obviously be better to adopt that rather than invent something new. The archive file format is not formally standardized. However, the ar command and archive format were part of the original Unix from Bell Labs. Other systems started with that format, extending it in various often incompatible ways, but usually with the same common shared core. Most of these systems use the same magic number to identify their archives, despite the fact that their archives are not always fully compatible with each other. It is often true that archives can be copied between different Unix variants, and if the member names are short enough, the ar command from one system can often read archives produced on another. In practice, it is rare to find an archive containing anything other than objects for a single operating system and machine type. Such an archive is only of use on the type of system that created it, and is only used on that system. This is probably why cross platform compatibility of archives between Unix variants has never been an issue. Otherwise, the use of the same magic number in archives with incompatible formats would be a problem. I was able to find information for a number of Unix variants, described below. These can be divided roughly into three tribes, SVR4 Unix, BSD Unix, and IBM AIX. Solaris is a SVR4 Unix, and its archives are completely compatible with those from the other members of that group (GNU/Linux, HP-UX, and SGI IRIX). AIX AIX is an exception to rule that Unix archive formats are all based on the original Bell labs Unix format. It appears that AIX supports 2 formats (small and big), both of which differ in fundamental ways from other Unix systems: These formats use a different magic number than the standard one used by Solaris and other Unix variants. They include support for removing archive members from a file without reallocating the file, marking dead areas as unused, and reusing them when new archive items are inserted. They have a special table of contents member (File Member Header) which lets you find out everything that's in the archive without having to actually traverse the entire file. Their symbol table members are quite similar to those from other systems though. Their member headers are doubly linked, containing offsets to both the previous and next members. Of the Unix systems described here, AIX has the only format I saw that will have reasonable insert/delete performance for really large archives. Everyone else has O(n) performance, and are going to be slow to use with large archives. BSD BSD has gone through 4 versions of archive format, which are described in their manpage. They use the same member header as SVR4, but their symbol table format is different, and their scheme for long member names puts the name directly after the member header rather than into a string table. GNU/Linux The GNU toolchain uses the SVR4 format, and is compatible with Solaris. HP-UX HP-UX seems to follow the SVR4 model, and is compatible with Solaris. IRIX IRIX has 32 and 64-bit archives. The 32-bit format is the standard SVR4 format, and is compatible with Solaris. The 64-bit format is the same, except that the symbol table uses 64-bit integers. IRIX assumes that an archive contains objects of a single ELFCLASS/MACHINE, and any archive containing ELFCLASS64 objects receives a 64-bit symbol table. Although they only use it for 64-bit objects, nothing in the archive format limits it to ELFCLASS64. It would be perfectly valid to produce a 64-bit symbol table in an archive containing 32-bit objects, text files, or anything else. Tru64 Unix (Digital/Compaq/HP) Tru64 Unix uses a format much like ours, but their symbol table is a hash table, making specific symbol lookup much faster. The Solaris link-editor uses archives by examining the entire symbol table looking for unsatisfied symbols for the link, and not by looking up individual symbols, so there would be no benefit to Solaris from such a hash table. The Tru64 ld must use a different approach in which the hash table pays off for them. Widening the existing SVR4 archive symbol tables rather than inventing something new is the simplest path forward. There is ample precedent for this approach in the ELF world. When ELF was extended to support 64-bit objects, the approach was largely to take the existing data structures, and define 64-bit versions of them. We called the old set ELF32, and the new set ELF64. My guess is that there was no need to widen the archive format at that time, but had there been, it seems obvious that this is how it would have been done. The Implementation of 64-bit Solaris Archives As mentioned earlier, there was no desire to improve the fundamental nature of archives. They have always had O(n) insert/delete behavior, and for the most part it hasn't mattered. AIX made efforts to improve this, but those efforts did not find widespread adoption. For the purposes of link-editing, which is essentially the only thing that archives are used for, the existing format is adequate, and issues of backward compatibility trump the desire to do something technically better. Widening the existing symbol table format to 64-bits is therefore the obvious way to proceed. For Solaris 11, I implemented that, and I also updated the ar command so that a 64-bit version is run by default. This eliminates the 2 most significant limits to archive size, leaving only the limit on an individual archive member. We only generate a 64-bit symbol table if the archive exceeds 4GB, or when the new -S option to the ar command is used. This maximizes backward compatibility, as an archive produced by Solaris 11 is highly likely to be less than 4GB in size, and will therefore employ the same format understood by older versions of the system. The main reason for the existence of the -S option is to allow us to test the 64-bit format without having to construct huge archives to do so. I don't believe it will find much use outside of that. Other than the new ability to create and use extremely large archives, this change is largely invisible to the end user. When reading an archive, the ar command will transparently accept either form of symbol table. Similarly, the ELF library (libelf) has been updated to understand either format. Users of libelf (such as the link-editor ld) do not need to be modified to use the new format, because these changes are encapsulated behind the existing functions provided by libelf. As mentioned above, this work did not lift the limit on the maximum size of an individual archive member. That limit remains fixed at 4GB for now. This is not because we think objects will never get that large, for the history of computing says otherwise. Rather, this is based on an estimation that single relocatable objects of that size will not appear for a decade or two. A lot can change in that time, and it is better not to overengineer things by writing code that will sit and rot for years without being used. It is not too soon however to have a plan for that eventuality. When the time comes when this limit needs to be lifted, I believe that there is a simple solution that is consistent with the existing format. The archive member header size field is an ASCII string, like the name, and as such, the overflow scheme used for long names can also be used to handle the size. The size string would be placed into the archive string table, and its offset in the string table would then be written into the archive header size field using the same format "/ddd" used for overflowed names.

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  • CodePlex Daily Summary for Thursday, December 16, 2010

    CodePlex Daily Summary for Thursday, December 16, 2010Popular ReleasesSharpDropBox Client for .NET: WP7 SharpDropBox Client - 0.1 Technology Preview: I decided to go ahead and release this. It works well for simple browsing folder structure/downloading files (and login works). See samples for an example of how to use it. I am in progress with a couple other methods which aren't currently working.SQL Monitor: SQL Monitor 2.9: 1. automatically set sql for new query if a object is selected(table/sp/function/view)uComponents: uComponents v2.0.1: This release: Fixes a critical issue with IIS 6. Removes various script error issues in Internet Explorer Supports the media picker with advanced dialog and preview. uComponents is a collaborative project for creating components for Umbraco including data types, XSLT extensions, controls and more. Containing 20 data-types, 7 XSLT extension libraries, keyboard short-cuts, drag-n-drop functionality, as well as great developer utilities - uComponents is one of the must-have packages for a...SplendidCRM: SplendidCRM 5.0 Community Edition: SplendidCRM Software has adopted the GNU Affero General Public License Version 3 (AGPLv3) for its Community Edition. This release includes the full set of SQL source code in the Community Edition, something that was previously only available in the Professional and Enterprise Editions. An article on the subject of Commercial Open-Source licensing has been posted at http://www.codeproject.com/KB/architecture/splendid-guide-article6.aspx.DotSpatial: DotSpatial 12-15-2010: This release contains a few minor bug fixes and hopefully the GDAL libraries for the 3.5 x86 build actually built to the correct directory this time.DotNetNuke® Community Edition: 05.06.01 Beta: This is the initial Beta of DotNetNuke 5.6.1. See the DotNetNuke Roadmap a full list of changes in this release.MSBuild Extension Pack: December 2010: Release Blog Post The MSBuild Extension Pack December 2010 release provides a collection of over 380 MSBuild tasks. A high level summary of what the tasks currently cover includes the following: System Items: Active Directory, Certificates, COM+, Console, Date and Time, Drives, Environment Variables, Event Logs, Files and Folders, FTP, GAC, Network, Performance Counters, Registry, Services, Sound Code: Assemblies, AsyncExec, CAB Files, Code Signing, DynamicExecute, File Detokenisation, GU...Access Control Service Samples and Documentation (Labs): Samples-R3: Contains latest ACS samples (corresponding to R3 release) that show how to integrate ACS with web services, ASP.NET websites (Web Forms and MVC) and on how to interact with the ACS Management Service. The Readmes for these samples are available here.TweetSharp: TweetSharp v2.0.0.0 - Preview 5: Documentation for this release may be found at http://tweetsharp.codeplex.com/wikipage?title=UserGuide&referringTitle=Documentation. Note: This code is currently preview quality. Preview 5 ChangesMaintenance release with user reported fixes Preview 4 ChangesReintroduced fluent interface support via satellite assembly Added entities support, entity segmentation, and ITweetable/ITweeter interfaces for client development Numerous fixes reported by preview users Preview 3 ChangesNumerous ...EnhSim: EnhSim 2.2.2 ALPHA: 2.2.2 ALPHAThis release adds in the changes for 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - The spirit ...Silverlight Contrib: Silverlight Contrib 2010.1.0: 2010.1.0 New FeaturesCompatibility Release for Silverlight 4 and Visual Studio 2010FlickrNet API Library: 3.1.4000: Newest release. Now contains dedicated Windows Phone 7 DLL as well as all previous DLLs. Also contains Windows Help file documentation now as standard.mojoPortal: 2.3.5.8: see release notes on mojoportal.com http://www.mojoportal.com/mojoportal-2358-released.aspx Note that we have separate deployment packages for .NET 3.5 and .NET 4.0 The deployment package downloads on this page are pre-compiled and ready for production deployment, they contain no C# source code. To download the source code see the Source Code Tab I recommend getting the latest source code using TortoiseHG, you can get the source code corresponding to this release here.Microsoft All-In-One Code Framework: Visual Studio 2010 Code Samples 2010-12-13: Code samples for Visual Studio 2010Wii Backup Fusion: Wii Backup Fusion 0.9 Beta: - Aqua or brushed metal style for Mac OS X - Shows selection count beside ID - Game list selection mode via settings - Compare Files <-> WBFS game lists - Verify game images/DVD/WBFS - WIT command line for log (via settings) - Cancel possibility for loading games process - Progress infos while loading games - Localization for dates - UTF-8 support - Shortcuts added - View game infos in browser - Transfer infos for log - All transfer routines rewritten - Extract image from image/WBFS - Support....NETTER Code Starter Pack: v1.0.beta: '.NETTER Code Starter Pack ' contains a gallery of Visual Studio 2010 solutions leveraging latest and new technologies and frameworks based on Microsoft .NET Framework. Each Visual Studio solution included here is focused to provide a very simple starting point for cutting edge development technologies and framework, using well known Northwind database (for database driven scenarios). The current release of this project includes starter samples for the following technologies: ASP.NET Dynamic...NuGet (formerly NuPack): NuGet 1.0 Release Candidate: NuGet is a free, open source developer focused package management system for the .NET platform intent on simplifying the process of incorporating third party libraries into a .NET application during development. This release is a Visual Studio 2010 extension and contains the the Package Manager Console and the Add Package Dialog. This new build targets the newer feed (http://go.microsoft.com/fwlink/?LinkID=206669) and package format. See http://nupack.codeplex.com/documentation?title=Nuspe...Free Silverlight & WPF Chart Control - Visifire: Visifire Silverlight, WPF Charts v3.6.5 Released: Hi, Today we are releasing final version of Visifire, v3.6.5 with the following new feature: * New property AutoFitToPlotArea has been introduced in DataSeries. AutoFitToPlotArea will bring bubbles inside the PlotArea in order to avoid clipping of bubbles in bubble chart. You can visit Visifire documentation to know more. http://www.visifire.com/visifirechartsdocumentation.php Also this release includes few bug fixes: * Chart threw exception while adding new Axis in Chart using Vi...PHPExcel: PHPExcel 1.7.5 Production: DonationsDonate via PayPal via PayPal. If you want to, we can also add your name / company on our Donation Acknowledgements page. PEAR channelWe now also have a full PEAR channel! Here's how to use it: New installation: pear channel-discover pear.pearplex.net pear install pearplex/PHPExcel Or if you've already installed PHPExcel before: pear upgrade pearplex/PHPExcel The official page can be found at http://pearplex.net. Want to contribute?Please refer the Contribute page.??????????: All-In-One Code Framework ??? 2010-12-10: ?????All-In-One Code Framework(??) 2010?12??????!!http://i3.codeplex.com/Project/Download/FileDownload.aspx?ProjectName=1code&DownloadId=128165 ?????release?,???????ASP.NET, WinForm, Silverlight????12?Sample Code。???,??????????sample code。 ?????:http://blog.csdn.net/sjb5201/archive/2010/12/13/6072675.aspx ??,??????MSDN????????????。 http://social.msdn.microsoft.com/Forums/zh-CN/codezhchs/threads ?????????????????,??Email ????New ProjectsAchievement Information System: AchIS is a software which documented all about student's prestigeAutoMock: AutoMock saves you time when writing unit tests by wiring up all the dependencies as mocks for the class under test.Basic samples: Basic C# samplesBCrypt.Net: A .Net port of jBCrypt implemented in C#. It uses a variant of the Blowfish encryption algorithm’s keying schedule, and introduces a work factor, which allows you to determine how expensive the hash function will be, allowing the algorithm to be "future-proof".Desafio Dot.Net: Projeto para o Desafio DotNetEDAFramework: This is a Estimation of Distribution Algorithm framework.Fluxions: Fluxions is a 3D Graphics Engine designed to make writing simple graphics or visualization projects easy. It is ideal for writing computer games or scientific type work where you need to easily prototype an idea. It includes support for writing OpenGL apps with GLUT or SDL.Guruzan.Com: Guruzan.Com is a new way to share your ideas and especially your claims.. We are about the create a next generation social network which will bring improved standarts and innovations for internet sharing. Our project includes many students from different countries...HotCold: This game loads a board of squares, of which one is randomly selected as the "HOT" square. The goal is to find the "HOT" square in the fewest clicks possible. .InSim.NET: A .NET InSim library for the racing simulator Live for Speed.Javascript Utils: JavaScript Utilitieskoppees: Mingi veebiliidesKVB-Abfahrtstafel: Die KVB-Abfahrtstafel erlaubt es, sich einige Haltestellentafeln im Netz der Kölner Verkehrsbetriebe - inklusive Störungsmeldungen - schon vor dem Verlassen des Büros/Hauses/Hotels am PC anzusehen. Besonders bei miesem Wetter eine echte Erleichterung.Lessons in PivotViewer: The Silverlight PivotViewer is a great control with a great deal of potential. However, there are a lot of questions on how to use and customize the PivotViewer. This project will attempt to answer those questions by providing a series of lessons on the PivotViewer.Liuyi: liuyiLiuyi.network: Liuyi.networkMiniDouBan: MiniDouBanN2F Yverdon Database Helper: A class to aid in performing simple database queries within N2F Yverdon. Also provides the capability to store queries for later use.N2F Yverdon Form Helper: A system that allows interaction with web forms in a fashion similar to that of ASP.NET MVC model binding.N2F Yverdon Sanitizers: A system to help ease the pain of sanitizing data. The system comes with some basic sanitizers as well as the framework necessary to enable easy development of custom sanitizers.Next Question: By Relavance: Next Question makes it easier for System Users, Administrators, Business Analysts, etc to run ad-hoc queries on any data store. Regardless of the type or location of the information, Next Question removes the need for T-SQL programmers to write explicit queries to answer businessNPicConvertDemo: azure test/demo/example projectOpenSprints: OpenSprints for WindowsPML_FahrradVerleih: PML_FahrradVerleih PMS ProjektPowerLib: PowerLib extends .NET Base Class Library functionality with algorithms and data structures. First release would be at next week.ProJect Manager Software: Project Manager Softwareqxtplatform: qxtplatformSencha Direct Stack based on ASP.NET MVC: This project focuses on creating ExtJS/Sencha Direct server stack using ASP.NET MVC.SqlExecuter: Simply run sql scripts against a SQL Server databaseSystem8: Experimental Silverlight project to help understand system 8's behavior (mehod of calibration bottom-quark tagging).TeamManager: Team management software based on silverlight application. It use PRISM and MEF to have flexible and extensible architecture.Umbraco Single Item Picker: Extention to the Umbraco, needs to pick: - Content pages, - Media items, - File System Objects, - Member Items in more "better way" additionally control returns not only item name(title) but also extended information (path, icon). WebSharper Community Samples: WebSharper Community SamplesWindows Phone 7 Charts: Charting component for Windows Phone 7 applications.Windows Phone 7 Silverlight ZXing Barcode Scanning Library: ZXing (pronounced "zebra crossing") is an open-source, multi-format 1D/2D barcode image processing library originally implemented by Google in Java. This is a Silverlight port of the csharp ZXing port created by Suraj Supekar at revision 1202 in the SVN repository. WPF RCON: WPF RCON is a RCON client for COD4 servers. It's RCON library + WPF GUI. It's developed in C#. It's far from being complete.

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  • How to solve out of memory exception error in Entity FramWork?

    - by programmerist
    Hello; these below codes give whole data of my Rehber datas. But if i want to show web page via Gridview send me out of memory exception error. GenoTip.BAL: public static List<Rehber> GetAllDataOfRehber() { using (GenoTipSatisEntities genSatisCtx = new GenoTipSatisEntities()) { ObjectQuery<Rehber> rehber = genSatisCtx.Rehber; return rehber.ToList(); } } if i bind data directly dummy gridview like that no problem occures every thing is great!!! <asp:GridView ID="gwRehber" runat="server"> </asp:GridView> if above codes send data to Satis.aspx page: using GenoTip.BAL; namespace GenoTip.Web.ContentPages.Satis { public partial class Satis : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { if (!IsPostBack) { gwRehber.DataSource = SatisServices.GetAllDataOfRehber(); gwRehber.DataBind(); //gwRehber.Columns[0].Visible = false; } } } } but i rearranged my gridview send me out of memory exception!!!! i need this arrangenment to show deta!!! <asp:GridView ID="gwRehber" runat="server"> <Columns> <%-- <asp:TemplateField> <ItemTemplate> <asp:Button runat="server" ID="btnID" CommandName="select" CommandArgument='<%# Eval("ID") %>' Text="Seç" /> </ItemTemplate> </asp:TemplateField>--%> <asp:BoundField DataField="Ad" HeaderText="Ad" /> <asp:BoundField DataField="BireyID" HeaderText="BireyID" Visible="false" /> <asp:BoundField DataField="Degistiren" HeaderText="Degistiren" /> <asp:BoundField DataField="EklemeTarihi" HeaderText="EklemeTarihi" /> <asp:BoundField DataField="DegistirmeTarihi" HeaderText="Degistirme Tarihi" Visible="false" /> <asp:BoundField DataField="Ekleyen" HeaderText="Ekleyen" /> <asp:BoundField DataField="ID" HeaderText="ID" Visible="false" /> <asp:BoundField DataField="Imza" HeaderText="Imza" /> <asp:BoundField DataField="KurumID" HeaderText="KurumID" Visible="false" /> </Columns> </asp:GridView> Error Detail : [OutOfMemoryException: 'System.OutOfMemoryException' türünde özel durum olusturuldu.] System.String.GetStringForStringBuilder(String value, Int32 startIndex, Int32 length, Int32 capacity) +29 System.Convert.ToBase64String(Byte[] inArray, Int32 offset, Int32 length, Base64FormattingOptions options) +146 System.Web.UI.ObjectStateFormatter.Serialize(Object stateGraph) +183 System.Web.UI.ObjectStateFormatter.System.Web.UI.IStateFormatter.Serialize(Object state) +4 System.Web.UI.Util.SerializeWithAssert(IStateFormatter formatter, Object stateGraph) +37 System.Web.UI.HiddenFieldPageStatePersister.Save() +79 System.Web.UI.Page.SavePageStateToPersistenceMedium(Object state) +105 System.Web.UI.Page.SaveAllState() +236 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1099

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  • C# Monte Carlo Incremental Risk Calculation optimisation, random numbers, parallel execution

    - by m3ntat
    My current task is to optimise a Monte Carlo Simulation that calculates Capital Adequacy figures by region for a set of Obligors. It is running about 10 x too slow for where it will need to be in production and number or daily runs required. Additionally the granularity of the result figures will need to be improved down to desk possibly book level at some stage, the code I've been given is basically a prototype which is used by business units in a semi production capacity. The application is currently single threaded so I'll need to make it multi-threaded, may look at System.Threading.ThreadPool or the Microsoft Parallel Extensions library but I'm constrained to .NET 2 on the server at this bank so I may have to consider this guy's port, http://www.codeproject.com/KB/cs/aforge_parallel.aspx. I am trying my best to get them to upgrade to .NET 3.5 SP1 but it's a major exercise in an organisation of this size and might not be possible in my contract time frames. I've profiled the application using the trial of dotTrace (http://www.jetbrains.com/profiler). What other good profilers exist? Free ones? A lot of the execution time is spent generating uniform random numbers and then translating this to a normally distributed random number. They are using a C# Mersenne twister implementation. I am not sure where they got it or if it's the best way to go about this (or best implementation) to generate the uniform random numbers. Then this is translated to a normally distributed version for use in the calculation (I haven't delved into the translation code yet). Also what is the experience using the following? http://quantlib.org http://www.qlnet.org (C# port of quantlib) or http://www.boost.org Any alternatives you know of? I'm a C# developer so would prefer C#, but a wrapper to C++ shouldn't be a problem, should it? Maybe even faster leveraging the C++ implementations. I am thinking some of these libraries will have the fastest method to directly generate normally distributed random numbers, without the translation step. Also they may have some other functions that will be helpful in the subsequent calculations. Also the computer this is on is a quad core Opteron 275, 8 GB memory but Windows Server 2003 Enterprise 32 bit. Should I advise them to upgrade to a 64 bit OS? Any links to articles supporting this decision would really be appreciated. Anyway, any advice and help you may have is really appreciated.

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  • progressIndicator does not update till about 10 seconds after awakeFromNib occures

    - by theprojectabot
    I have been trying to get this one section of my UI to immediatly up date when the document loads into view. The awakeFromNib fires the pasted code and then starts a timer to repeat every 10 seconds... I load a default storage location: ~/Movies... which shows up immediately.. yet the network location that is saved in the document that gets pulled from the XML only seems to show up after the second firing of the - (void)updateDiskSpaceDisplay timer. I have set breakpoints and know that the ivars that contain the values that are being put into the *fileSystemAttributes is the network location right when the awakeFromNib occurs... Im confused why it magically appears after the second time firing instead of immediately displaying the write values. - (void)updateDiskSpaceDisplay { // Obtain information about the file system used on the selected storage path. NSError *error = NULL; NSDictionary *fileSystemAttributes = [[NSFileManager defaultManager] attributesOfFileSystemForPath:[[[self settings] containerSettings] storagePath] error:&error]; if( !fileSystemAttributes ) return; // Get the byte capacity of the drive. long long byteCapacity = [[fileSystemAttributes objectForKey:NSFileSystemSize] unsignedLongLongValue]; // Get the number of free bytes. long long freeBytes = [[fileSystemAttributes objectForKey:NSFileSystemFreeSize] unsignedLongLongValue]; // Update the level indicator, and the text fields to show the current information. [totalDiskSpaceField setStringValue:[self formattedStringFromByteCount:byteCapacity]]; [totalDiskSpaceField setNeedsDisplay:YES]; [usedDiskSpaceField setStringValue:[self formattedStringFromByteCount:(byteCapacity - freeBytes)]]; [usedDiskSpaceField setNeedsDisplay:YES]; [diskSpaceIndicator setMaxValue:100]; [diskSpaceIndicator setIntValue:(((float) (byteCapacity - freeBytes) / (float) byteCapacity) * 100.0)]; [diskSpaceIndicator display:YES]; } thoughts? my awakeFromNib: - (void)awakeFromNib { [documentWindow setAcceptsMouseMovedEvents:YES]; [documentWindow setDelegate:self]; [self updateSettingsDisplay]; [self updateDiskSpaceDisplay]; [self setDiskSpaceUpdateTimer:[NSTimer scheduledTimerWithTimeInterval:10.0 target:self selector:@selector(updateDiskSpaceDisplay) userInfo:NULL repeats:YES]]; [self setUpClipInfoTabButtons]; [self performSelector:@selector(setupEngineController) withObject:NULL afterDelay:0.1]; }

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  • Capture Highlighted Text from any window using C#

    - by dineshrekula
    How to read the highlighted/Selected Text from any window using c#. i tried 2 approaches. Send "^c" whenever user selects some thing. But in this case my clipboard is flooded with lots of unnecessary data. Sometime it copied passwords also. so i switched my approach to 2nd method, send message method. see this sample code [DllImport("user32.dll")] static extern int GetFocus(); [DllImport("user32.dll")] static extern bool AttachThreadInput(uint idAttach, uint idAttachTo, bool fAttach); [DllImport("kernel32.dll")] static extern uint GetCurrentThreadId(); [DllImport("user32.dll")] static extern uint GetWindowThreadProcessId(int hWnd, int ProcessId); [DllImport("user32.dll") ] static extern int GetForegroundWindow(); [DllImport("user32.dll", CharSet = CharSet.Auto, SetLastError = false)] static extern int SendMessage(int hWnd, int Msg, int wParam, StringBuilder lParam); // second overload of SendMessage [DllImport("user32.dll")] private static extern int SendMessage(IntPtr hWnd, uint Msg, out int wParam, out int lParam); const int WM_SETTEXT = 12; const int WM_GETTEXT = 13; private string PerformCopy() { try { //Wait 5 seconds to give us a chance to give focus to some edit window, //notepad for example System.Threading.Thread.Sleep(5000); StringBuilder builder = new StringBuilder(500); int foregroundWindowHandle = GetForegroundWindow(); uint remoteThreadId = GetWindowThreadProcessId(foregroundWindowHandle, 0); uint currentThreadId = GetCurrentThreadId(); //AttachTrheadInput is needed so we can get the handle of a focused window in another app AttachThreadInput(remoteThreadId, currentThreadId, true); //Get the handle of a focused window int focused = GetFocus(); //Now detach since we got the focused handle AttachThreadInput(remoteThreadId, currentThreadId, false); //Get the text from the active window into the stringbuilder SendMessage(focused, WM_GETTEXT, builder.Capacity, builder); return builder.ToString(); } catch (System.Exception oException) { throw oException; } } this code working fine in Notepad. But if i try to capture from another applications like Mozilla firefox, or Visual Studio IDE, it's not returning the text. Can anybody please help me, where i am doing wrong? First of all, i have chosen the right approach?

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  • Wondering about a way to conserve memory in C# using List<> with structs

    - by Michael Ryan
    I'm not even sure how I should phrase this question. I'm passing some CustomStruct objects as parameters to a class method, and storing them in a List. What I'm wondering is if it's possible and more efficient to add multiple references to a particular instance of a CustomStruct if a equivalent instance it found. This is a dummy/example struct: public struct CustomStruct { readonly int _x; readonly int _y; readonly int _w; readonly int _h; readonly Enum _e; } Using the below method, you can pass one, two, or three CustomStruct objects as parameters. In the final method (that takes three parameters), it may be the case that the 3rd and possibly the 2nd will have the same value as the first. List<CustomStruct> _list; public void AddBackground(CustomStruct normal) { AddBackground(normal, normal, normal); } public void AddBackground(CustomStruct normal, CustomStruct hover) { AddBackground(normal, hover, hover); } public void AddBackground(CustomStruct normal, CustomStruct hover, CustomStruct active) { _list = new List<CustomStruct>(3); _list.Add(normal); _list.Add(hover); _list.Add(active); } As the method stands now, I believe it will create new instances of CustomStruct objects, and then adds a reference of each to the List. It is my understanding that if I instead check for equality between normal and hover and (if equal) insert normal again in place of hover, when the method completes, hover will lose all references and eventually be garbage collected, whereas normal will have two references in the List. The same could be done for active. That would be better, right? The CustomStruct is a ValueType, and therefore one instance would remain on the Stack, and the three List references would just point to it. The overall List size is determined not by the object Type is contains, but by its Capacity. By eliminating the "duplicate" CustomStuct objects, you allow them to be cleaned up. When the CustomStruct objects are passed to these methods, new instances are created each time. When the structs are added to the List, is another copy made? For example, if i pass just one CustomStruct, AddBackground(normal) creates a copy of the original variable, and then passes it three times to Addbackground(normal, hover, active). In this method, three copies are made of the original copy. When the three local variables are added to the List using Add(), are additional copies created inside Add(), and does that defeat the purpose of any equality checks as previously mentioned? Am I missing anything here?

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  • jQuery: Counter, Tricky problem with effects for brainy people.

    - by Marius
    Hello there! I made this counter that I think is cool because it only makes visible changes to the numbers being changed between each time it is triggered. This is the code // counter $('a').click(function(){ var u = ''; var newStr = ''; $('.counter').each(function(){ var len = $(this).children('span').length; $(this).children('span').each(function(){ u = u + $(this).text(); }); v = parseInt(u) + 1; v = v + ''; for (i=v.length - 1; i >= 0; i--) { if (v.charAt(i) == u.charAt(i)) { break; } } slce = len - (v.length - (i + 1)) updates = $(this).children('span').slice(slce); $(updates).fadeTo(100,0).delay(100).each(function(index){ f = i + 1 + index; $(this).text(v.charAt(f)); }).fadeTo(100,1); }); }); Markup: <span class="counter"> <span></span><span></span><span></span><span></span><span></span><span></span><span style="margin-right:4px;">9</span><span>9</span><span>9</span><span>9</span> </span> <a href="">Add + 1</a> The problem is that I previously used queue() function to delay() $(this).text(v.charAt(f)); by 100ms, (without queue the text()-function would not be delayed because it isnt in the fx catergory) so that the text would be updated before the object had faded to opacity = 0. That would look stupid. When adding multiple counters, only one of the counters would count. When removing the queue function, both counters would work, but as you can imagine, the delay of the text() would be gone (as it isnt fx-category). It is probably a bit tricky to make out how I can have multiple counters, and still delay the text()-function by 100ms, but I was hoping there is somebody here with spare brain capacity for these things ;) You can see a (NSFW) problem demo here: Just look underneath the sharing icons and you will notice that the text changes WHILE the objects fade out. Looking for some help to sove this problem. I would like to call the text() function once the text has faded to opacity 0, then fade in once the text() has executed. Thank you for your time.

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  • C++ snippet support in visual studio?

    - by Jeremy Bell
    I'm writing code in native C++ (not C++/CLR). I know that there is no built-in support for C++ with regards to the snippet manager and snipper picker interfaces, however I found a utility called "snippy" which supposedly can generate C++ snippets. Here is a c++ snippet that the program generated: <?xml version="1.0" encoding="utf-8"?> <CodeSnippets xmlns="http://schemas.microsoft.com/VisualStudio/2005/CodeSnippet"> <CodeSnippet Format="1.0.0"> <Header> <Title>MySnippet</Title> <Shortcut>MySnippet</Shortcut> <Description>Just a test snippet</Description> <Author>Me</Author> <SnippetTypes> <SnippetType>Expansion</SnippetType> </SnippetTypes> </Header> <Snippet> <Declarations> <Literal Editable="true"> <ID>literal1</ID> <ToolTip>just a placeholder</ToolTip> <Default> </Default> <Function> </Function> </Literal> </Declarations> <Code Language="cpp"><![CDATA[cout << "$literal1$" << std::endl;]]></Code> </Snippet> </CodeSnippet> </CodeSnippets> If there is support in visual C++, even in a limited capacity, for C++ snippets, how do I add them to my environment, and what are the limitations? All I need is support for basic expansion snippets that I can invoke by typing a shortcut and hitting tab, and which supports basic literals that I can tab through (basically, if it supports the above snippet, I'm good). If this can't be done, are there any free add-ons or extensions to visual studio that support snippets for C++? I'm using both visual studio 2010 and 2008, but I mostly write code in 2010 right now.

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  • A Guided Tour of Complexity

    - by JoshReuben
    I just re-read Complexity – A Guided Tour by Melanie Mitchell , protégé of Douglas Hofstadter ( author of “Gödel, Escher, Bach”) http://www.amazon.com/Complexity-Guided-Tour-Melanie-Mitchell/dp/0199798109/ref=sr_1_1?ie=UTF8&qid=1339744329&sr=8-1 here are some notes and links:   Evolved from Cybernetics, General Systems Theory, Synergetics some interesting transdisciplinary fields to investigate: Chaos Theory - http://en.wikipedia.org/wiki/Chaos_theory – small differences in initial conditions (such as those due to rounding errors in numerical computation) yield widely diverging outcomes for chaotic systems, rendering long-term prediction impossible. System Dynamics / Cybernetics - http://en.wikipedia.org/wiki/System_Dynamics – study of how feedback changes system behavior Network Theory - http://en.wikipedia.org/wiki/Network_theory – leverage Graph Theory to analyze symmetric  / asymmetric relations between discrete objects Algebraic Topology - http://en.wikipedia.org/wiki/Algebraic_topology – leverage abstract algebra to analyze topological spaces There are limits to deterministic systems & to computation. Chaos Theory definitely applies to training an ANN (artificial neural network) – different weights will emerge depending upon the random selection of the training set. In recursive Non-Linear systems http://en.wikipedia.org/wiki/Nonlinear_system – output is not directly inferable from input. E.g. a Logistic map: Xt+1 = R Xt(1-Xt) Different types of bifurcations, attractor states and oscillations may occur – e.g. a Lorenz Attractor http://en.wikipedia.org/wiki/Lorenz_system Feigenbaum Constants http://en.wikipedia.org/wiki/Feigenbaum_constants express ratios in a bifurcation diagram for a non-linear map – the convergent limit of R (the rate of period-doubling bifurcations) is 4.6692016 Maxwell’s Demon - http://en.wikipedia.org/wiki/Maxwell%27s_demon - the Second Law of Thermodynamics has only a statistical certainty – the universe (and thus information) tends towards entropy. While any computation can theoretically be done without expending energy, with finite memory, the act of erasing memory is permanent and increases entropy. Life & thought is a counter-example to the universe’s tendency towards entropy. Leo Szilard and later Claude Shannon came up with the Information Theory of Entropy - http://en.wikipedia.org/wiki/Entropy_(information_theory) whereby Shannon entropy quantifies the expected value of a message’s information in bits in order to determine channel capacity and leverage Coding Theory (compression analysis). Ludwig Boltzmann came up with Statistical Mechanics - http://en.wikipedia.org/wiki/Statistical_mechanics – whereby our Newtonian perception of continuous reality is a probabilistic and statistical aggregate of many discrete quantum microstates. This is relevant for Quantum Information Theory http://en.wikipedia.org/wiki/Quantum_information and the Physics of Information - http://en.wikipedia.org/wiki/Physical_information. Hilbert’s Problems http://en.wikipedia.org/wiki/Hilbert's_problems pondered whether mathematics is complete, consistent, and decidable (the Decision Problem – http://en.wikipedia.org/wiki/Entscheidungsproblem – is there always an algorithm that can determine whether a statement is true).  Godel’s Incompleteness Theorems http://en.wikipedia.org/wiki/G%C3%B6del's_incompleteness_theorems  proved that mathematics cannot be both complete and consistent (e.g. “This statement is not provable”). Turing through the use of Turing Machines (http://en.wikipedia.org/wiki/Turing_machine symbol processors that can prove mathematical statements) and Universal Turing Machines (http://en.wikipedia.org/wiki/Universal_Turing_machine Turing Machines that can emulate other any Turing Machine via accepting programs as well as data as input symbols) that computation is limited by demonstrating the Halting Problem http://en.wikipedia.org/wiki/Halting_problem (is is not possible to know when a program will complete – you cannot build an infinite loop detector). You may be used to thinking of 1 / 2 / 3 dimensional systems, but Fractal http://en.wikipedia.org/wiki/Fractal systems are defined by self-similarity & have non-integer Hausdorff Dimensions !!!  http://en.wikipedia.org/wiki/List_of_fractals_by_Hausdorff_dimension – the fractal dimension quantifies the number of copies of a self similar object at each level of detail – eg Koch Snowflake - http://en.wikipedia.org/wiki/Koch_snowflake Definitions of complexity: size, Shannon entropy, Algorithmic Information Content (http://en.wikipedia.org/wiki/Algorithmic_information_theory - size of shortest program that can generate a description of an object) Logical depth (amount of info processed), thermodynamic depth (resources required). Complexity is statistical and fractal. John Von Neumann’s other machine was the Self-Reproducing Automaton http://en.wikipedia.org/wiki/Self-replicating_machine  . Cellular Automata http://en.wikipedia.org/wiki/Cellular_automaton are alternative form of Universal Turing machine to traditional Von Neumann machines where grid cells are locally synchronized with their neighbors according to a rule. Conway’s Game of Life http://en.wikipedia.org/wiki/Conway's_Game_of_Life demonstrates various emergent constructs such as “Glider Guns” and “Spaceships”. Cellular Automatons are not practical because logical ops require a large number of cells – wasteful & inefficient. There are no compilers or general program languages available for Cellular Automatons (as far as I am aware). Random Boolean Networks http://en.wikipedia.org/wiki/Boolean_network are extensions of cellular automata where nodes are connected at random (not to spatial neighbors) and each node has its own rule –> they demonstrate the emergence of complex  & self organized behavior. Stephen Wolfram’s (creator of Mathematica, so give him the benefit of the doubt) New Kind of Science http://en.wikipedia.org/wiki/A_New_Kind_of_Science proposes the universe may be a discrete Finite State Automata http://en.wikipedia.org/wiki/Finite-state_machine whereby reality emerges from simple rules. I am 2/3 through this book. It is feasible that the universe is quantum discrete at the plank scale and that it computes itself – Digital Physics: http://en.wikipedia.org/wiki/Digital_physics – a simulated reality? Anyway, all behavior is supposedly derived from simple algorithmic rules & falls into 4 patterns: uniform , nested / cyclical, random (Rule 30 http://en.wikipedia.org/wiki/Rule_30) & mixed (Rule 110 - http://en.wikipedia.org/wiki/Rule_110 localized structures – it is this that is interesting). interaction between colliding propagating signal inputs is then information processing. Wolfram proposes the Principle of Computational Equivalence - http://mathworld.wolfram.com/PrincipleofComputationalEquivalence.html - all processes that are not obviously simple can be viewed as computations of equivalent sophistication. Meaning in information may emerge from analogy & conceptual slippages – see the CopyCat program: http://cognitrn.psych.indiana.edu/rgoldsto/courses/concepts/copycat.pdf Scale Free Networks http://en.wikipedia.org/wiki/Scale-free_network have a distribution governed by a Power Law (http://en.wikipedia.org/wiki/Power_law - much more common than Normal Distribution). They are characterized by hubs (resilience to random deletion of nodes), heterogeneity of degree values, self similarity, & small world structure. They grow via preferential attachment http://en.wikipedia.org/wiki/Preferential_attachment – tipping points triggered by positive feedback loops. 2 theories of cascading system failures in complex systems are Self-Organized Criticality http://en.wikipedia.org/wiki/Self-organized_criticality and Highly Optimized Tolerance http://en.wikipedia.org/wiki/Highly_optimized_tolerance. Computational Mechanics http://en.wikipedia.org/wiki/Computational_mechanics – use of computational methods to study phenomena governed by the principles of mechanics. This book is a great intuition pump, but does not cover the more mathematical subject of Computational Complexity Theory – http://en.wikipedia.org/wiki/Computational_complexity_theory I am currently reading this book on this subject: http://www.amazon.com/Computational-Complexity-Christos-H-Papadimitriou/dp/0201530821/ref=pd_sim_b_1   stay tuned for that review!

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