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• Documentation in Oracle Retail Merchandising System (RMS) and Oracle Retail Fiscal Management System (ORFM), Release 13.2.4

  - by Oracle Retail Documentation Team

  The Patch Release 13.2.4 of the Oracle Retail Merchandising System (RMS) and its module, Oracle Retail Fiscal Management (ORFM)  is now available from My Oracle Support. End User Documentation Enhancements The following summarize the highlights of changes made to the documentation in conjunction with the new Brazil-related functionality: Foundation chapter in the Oracle Retail Merchandising System (RMS)/Sales Audit (ReSA) Brazil Localization User GuideThis chapter was updated with a non-base Localization Flexible Attribution Solution (LFAS) section that addresses the addition of several new custom attributes to Items and Suppliers through non-base LFAS for Brazil; it also addresses the extension of the Retail Tax Integration Layer (RTIL) through the Oracle Retail Merchandising System (RMS), and Oracle Retail Fiscal Management System (ORFM).  ORFM User GuideThe Purchase Order chapter was updated to include schedule related updates for a Nota Fiscal. The Fiscal Documents chapter was updated to include information on creating a new NF and searching for details using Vendor Product Number. Oracle Retail Fiscal Management/RMS Brazil Localization Implementation GuideThe Implementation Checklist chapter was updated with a note on multi-currency functionality. The Batch Processes chapter was updated with information on the NF EDI batch. The following summarize the highlights of changes made to the documentation in conjunction with the new technical certifications (see the RMS 13.2.4 Release Notes for more information): Installation Guides for RMS and for ORFM/RMS BrazilThese installation guides were updated extensively to account for the multiple technical certification enhancements in 13.2.4. White Paper: How to Upgrade from WebLogic11g 10.3.3 to WebLogic11g 10.3.4  (Doc ID: 1432575.1)See the previous blog entry regarding this new White Paper. New Documents on My Oracle Support for Brazil Localization Overview and Interfaces Tax Vendor Integration (Doc ID: 1424048.1)Oracle chooses to integrate with a third party tax expert to delivery the Brazilian solution. Oracle has built the Retail Tax Integration layer (RTIL) as the key integration component to support the integration of Oracle suite of products with external tax vendors. This paper addresses the RTIL integration interfaces with TaxWeb, providing guidance on the typical integration interfaces and operations that must be supported by other tax solutions in the Brazilian market. Oracle Retail Fiscal Management/RMS Brazil Localization: Localization Flexible Attribute Solution (LFAS) (Doc ID: 1418509.1)The white paper covers the definition of custom attributes in Localization Flexible Attribute Solution (LFAS) and enables retailers to perform data conversion changes. Retailers can add several new custom attributes to Items and Suppliers through non-base LFAS for Brazil and extend Retail Tax Integration Layer (RTIL) through the Oracle Retail Merchandising System (RMS), and Oracle Retail Fiscal Management System (RFM). Documents Published in RMS and ORFM Release 13.2.4 Oracle Retail Merchandising System Release Notes Oracle Retail Merchandising System Installation Guide Oracle Retail Merchandising System User Guide and Online Help Oracle Retail Sales Audit (ReSA) User Guide and Online Help Oracle Retail Merchandising System Operations Guide Oracle Retail Merchandising System Data Model Oracle Retail Merchandising Batch Schedule Oracle Retail Merchandising Implementation Guide Oracle Retail POS Suite 13.4.1 / Merchandising Operations Management13.2.4 Implementation Guide Oracle Retail Fiscal Management Data Model Oracle Retail Fiscal Management/RMS Brazil Localization Installation Guide Oracle Retail Fiscal Management/RMS Brazil Localization Implementation Guide Oracle Retail Fiscal Management User Guide and Online Help

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• Case Management In-Depth: Cases & Case Activities Part 1 – Activity Scope by Mark Foster

  - by JuergenKress

  In the previous blog entry we looked at stakeholders and permissions, i.e. how we control interaction with the case and its artefacts. In this entry we’ll look at case activities, specifically how we decide their scope, in the next part we’ll look at how these activities relate to the over-arching case and how we can effectively visualize the relationship between the case and its activities. Case Activities As mentioned in an earlier blog entry, case activities can be created from: BPM processes Human Tasks Custom (Java Code) It is pretty obvious that we would use custom case activities when either: we already have existing code that we would like to form part of a case we cannot provide the necessary functionality with a BPM process or simple Human Task However, how do we determine what our BPM process as a case activity contains? What level of granularity? Take the following simple BPM process Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Repository and Ticket management in a Windows Environment

  - by saifkhan

  I’ve been using AxoSoft’s bug tracking application for a while, although and excellent piece of software I had some issues with it ·         It was SLOOOW (both desktop and web). I don’t care what Axosoft says, I tired multiple servers etc. I’ve been long enough in this field to tell you when something is not right with an app. ·         The cost! It’s not feasible for a small team.   I must say though, that they have some nice features which are not commonly found on other bug tracking software. I wouldn’t go on to list any here. I would prefer you download and try their app and see for yourself. In my quest to find a replacement, I tried a few. The successor had to satisfy the following ·         A 99.99% Windows Environment. ·         Bug Tracking. ·         Ticket Management (power users and project managers can open tickets on projects). ·         Repository (I decided to merge bug tracking and repository to get my team to be more productive). ·         Unlimited users. ·         Cost. Being the head of IT security for the firm I work for, making the decision to move data offsite was a hard decision to make, but turned out to be one I am not regretting so far. My choice was down to Altassian JIRA and codebaseHQ. I ended up going with the latter… (I still love the greenhopper from Altassian…its freaking cool!) CodebaseHQ is nice and simple and has all the features I needed. I’ve been using them for a few months now and very happy. Their pricing…well, see for yourself. I was also able to get our SVN data… (Yes, SVN! I don’t go near the Visual Sourcesafe thing…it’s not that safe (pardon the pun). I am hearing some nice things about TFS 2010) over to codebaseHQ. We use VisualSVN to access repositories. …so if you are a Windows developer (or team) codebaseHQ is worth checking out!

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• Webcast Tomorrow: Securing the Cloud for Public Sector

  - by Darin Pendergraft

  Securing the Cloud for Public Sector Click here, to register for the live webcast. Cloud computing offers government organizations tremendous potential to enhance public value by helping organizations increase operational efficiency and improve service delivery. However, as organizations pursue cloud adoption to achieve the anticipated benefits a common set of questions have surfaced. “Is the cloud secure? Are all clouds equal with respect to security and compliance? Is our data safe in the cloud?” Join us December 12th for a webcast as part of the “Secure Government Training Series” to get answers to your pressing cloud security questions and learn how to best secure your cloud environments. You will learn about a comprehensive set of security tools designed to protect every layer of an organization’s cloud architecture, from application to disk, while ensuring high levels of compliance, risk avoidance, and lower costs. Discover how to control and monitor access, secure sensitive data, and address regulatory compliance across cloud environments by: providing strong authentication, data encryption, and (privileged) user access control to ensure that information is only accessible to those who need it mitigating threats across your databases and applications protecting applications and information – no matter where it is – at rest, in use and in transit For more information, access the Secure Government Resource Center or to speak with an Oracle representative, please call1.800.ORACLE1. LIVE Webcast Securing the Cloud for Public Sector Date: Wednesday, December 12, 2012 Time: 2:00 p.m. ET Visit the Secure Government Resource CenterClick here for information on enterprise security solutions that help government safeguard information, resources and networks. ACCESS NOW Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices | Privacy Statement

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• Contract Lifecycle Management for Public Sector

  - by jeffrey.waterman

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One thing Oracle never seems to get enough credit for is its consistent quest to improve its products, even the ones as established as its back-office solutions. Here is another example of one of the latest improvements: Contract Lifecycle Management for Public Sector, or CLM. The latest EBS module geared specifically for the Federal acquisition community. Our existing customers have been asking Oracle for years to upgrade its Advanced Procurement Suite to meet the complex procurement processes of the Federal Government. You asked; we listened. Oracle, with direct input from Federal agencies, subject matter experts, integration partners, and the Federal acquisition community, has expanded and deepened its procurement suite to meet the unique demands of the Federal acquisition community. New benefits/features include: Contract Line Item/Sub-Line Item (CLIN/SLIN) structures Configurable Document Numbering Complex Pricing Contract Types ( as per FAR Part 16) Option lines and exercising of options Incremental Funding capability Support for multiple document types (delivery orders, BPA call orders, awards, agreements, IDIQ contracts) Requisition lines to fund modifications Workload assignment and milestones Contract Action Reporting to FPDS-NG I’ve been conducting many tests over the past few months and have been quite impressed with the depth of features and the seamless integration to Federal Financials, specifically the funds control within the financials. Again, thank you for reading. If you have suggestions for future posts, please leave them in the comments section and I’ll take it from there.

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• Demo of Contract Lifecycle Management at OpenWorld 2012

  - by jeffrey.waterman

  Here is information for the demo station around CLM at OpenWorld 2012.  Be sure to check the main OpenWorld page for updates. Demo Stations Located in Moscone West 72 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle E-Business Suite Advanced Procurement Purchasing and Services Procurement iProcurement Contract Lifecycle Management for Public Sector Booth W-122 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• What is the value of an Enterprise Resource Planning (ERP) System?

  According to PWC.com ERP systems can add tremendous value to a company’s core business functionality.  Below PWC.com summarizes the primary value that an ERP can add to a company. ERPs are a collection business application that coordinates the resources, information, and activities required for core business processes. ERPs are strategic tools used to reduce costs, improve business processes, and healthier risk management.

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• How Do You Know If Your Talent Management Strategy Is Creating Value?

  - by jay.richey

  Keeping up with the speed of business is no small task. Is your organization prepared to handle today's challenges and be able to cope with tomorrow's possible paradigm shift in talent management? Organizations today have constant and increasing pressures from shareholders, stock analysts, customers, and employees to execute better, faster, and cheaper, while continuing to increase value. Yesterday, the talent pool was shrinking, and HR organizations rushed to figure out where they would find future workers. Today workers are staying longer, and retirement plans are changing. Download this IHRIM article, "How Do You Know if Your Talent Management Strategy is Creating Value?" and learn how to: Align Talent Management and business goals Align Talent Management business and technology strategies Integrate Talent Management processes, systems, and data Develop a solid Talent Management Analytics strategy Understand the business value and benefits you can reap http://www.oracle.com/webapps/dialogue/dlgpage.jsp?p_ext=Y&p_dlg_id=8717145&src=6811167&Act=89

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• Which project management software for technophobes who've never worked with something like that?

  - by Ernst

  Hi, Our director has asked me to get something to manage projects. Note that so far we haven't used anything of the sort. I did not get very clear instructions yet, probably because she doesn't know exactly what we need either. My guess is, we'll only find out while using something. I've looked at some, openworkbench, ganttproject, and microsoft project. The latter has the advantage of easy importing of users from exchange, are there others that do that (even if not directly, easily)? I don't think it's a critical requirement though. We're using some other custom software where I have to add users manually anyway and we're small enough that it's maybe once a month that I have to add or remove a user. In any case, I'm not in favour of buying anything, since I'm skeptic about us actually succeeding in putting it to good use, and even if we do, we will only during usage discover what we need. We're also not a tech shop, most people vary from not very technically adept to technophobic. This means we need something very userfriendly. I prefer to stay away from online solutions, since we deal with sensitive information and I prefer to keep that in house, but I guess it would be acceptable for the trial period. An intranet site is an option though, but preferably something that is easy to set up with IIS. Xplanner plus and redmine I found too hard to set up for this experiment. Some other options I haven't yet tried to install, but which look to complex for our technophobes: Endeavour Software Project Management, Project-Open, Trac. Any suggestions? Thanks, Ernst

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• Recommended programming language for linux server management and web ui integration.

  - by Brendan Martens

  I am interested in making an in house web ui to ease some of the management tasks I face with administrating many servers; think Canonical's Landscape. This means doing things like, applying package updates simultaneously across servers, perhaps installing a custom .deb (I use ubuntu/debian.) Reviewing server logs, executing custom scripts, viewing status information for all my servers. I hope to be able to reuse existing command line tools instead of rewriting the exact same operations in a different language myself. I really want to develop something that allows me to continue managing on the ssh level but offers the power of a web interface for easily applying the same infrastructure wide changes. They should not be mutually exclusive. What are some recommended programming languages to use for doing this kind of development and tying it into a web ui? Why do you recommend the language(s) you do? I am not an experienced programmer, but view this as an opportunity to scratch some of my own itches as well as become a better programmer. I do not care specifically if one language is harder than another, but am more interested in picking the best tools for the job from the beginning. Feel free to recommend any existing projects except Landscape (not free,) Ebox (not entirely free, and more than I am looking for,) and webmin (I don't like it, feels clunky and does not integrate well with the "debian way" of maintaining a server, imo.) Thanks for any ideas!

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• The Complementary Roles of PLM and PIM

  - by Ulf Köster

  Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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• How customers view and interact with a company

  The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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• BizTalk Cross Reference Data Management Strategy

  - by charlie.mott

  Article Source: http://geekswithblogs.net/charliemott This article describes an approach to the management of cross reference data for BizTalk.  Some articles about the BizTalk Cross Referencing features can be found here: http://home.comcast.net/~sdwoodgate/xrefseed.zip http://geekswithblogs.net/michaelstephenson/archive/2006/12/24/101995.aspx http://geekswithblogs.net/charliemott/archive/2009/04/20/value-vs.id-cross-referencing-in-biztalk.aspx Options Current options to managing this data include: Maintaining xml files in the format that can be used by the out-of-the-box BTSXRefImport.exe utility. Use of user interfaces that have been developed to manage this data: BizTalk Cross Referencing Tool XRef XML Creation Tool However, there are the following issues with the above options: The 'BizTalk Cross Referencing Tool' requires a separate database to manage.  The 'XRef XML Creation' tool has no means of persisting the data settings. The 'BizTalk Cross Referencing tool' generates integers in the common id field. I prefer to use a string (e.g. acme.country.uk). This is more readable. (see naming conventions below). Both UI tools continue to use BTSXRefImport.exe.  This utility replaces all xref data. This can be a problem in continuous integration environments that support multiple clients or BizTalk target instances.  If you upload the data for one client it would destroy the data for another client.  Yet in TFS where builds run concurrently, this would break unit tests. Alternative Approach In response to these issues, I instead use simple SQL scripts to directly populate the BizTalkMgmtDb xref tables combined with a data namepacing strategy to isolate client data. Naming Conventions All data keys use namespace prefixing.  The pattern will be <companyName>.<data Type>.  The naming conventions will be to use lower casing for all items.  The data must follow this pattern to isolate it from other company cross-reference data.  The table below shows some sample data. (Note: this data uses the 'ID' cross-reference tables.  the same principles apply for the 'value' cross-referencing tables). Table.Field Description Sample Data xref_AppType.appType Application Types acme.erp acme.portal acme.assetmanagement xref_AppInstance.appInstance Application Instances (each will have a corresponding application type). acme.dynamics.ax acme.dynamics.crm acme.sharepoint acme.maximo xref_IDXRef.idXRef Holds the cross reference data types. acme.taxcode acme.country xref_IDXRefData.CommonID Holds each cross reference type value used by the canonical schemas. acme.vatcode.exmpt acme.vatcode.std acme.country.usa acme.country.uk xref_IDXRefData.AppID This holds the value for each application instance and each xref type. GBP USD SQL Scripts The data to be stored in the BizTalkMgmtDb xref tables will be managed by SQL scripts stored in a database project in the visual studio solution. File(s) Description Build.cmd A sqlcmd script to deploy data by running the SQL scripts below.  (This can be run as part of the MSBuild process).   acme.purgexref.sql SQL script to clear acme.* data from the xref tables.  As such, this will not impact data for any other company. acme.applicationInstances.sql   SQL script to insert application type and application instance data.   acme.vatcode.sql acme.country.sql etc ...  There will be a separate SQL script to insert each cross-reference data type and application specific values for these types.

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• User connection management in Reporting Services configuration

  - by Testas

  IT professionals will use Reporting Services Configuration Manager to perform post installation tasks for SQL Server Reporting Services. Introduced in SQL Server 2005, Reporting Services Configuration Manager provides an intuitive interface to perform tasks including specifying the report server database, report manager url, and indeed one of the first post installation tasks that should be performed is backing up the encryption keys that are used to protect the sensitive information within the rdl files.  Many of the options that are selected within Reporting Services Configuration Manager are written to a number of configuration files including the rsreportserver.config file located in C:\Program Files\Microsoft SQL Server\Report Server InstanceName\Reporting Services\ReportServer folder.When opening this file you will notice that there are more configuration settings within the rsreportserver.config file than is available through the Reporting Services Configuration Manager Interface. As a result there are additional configuration options that can be defined within this file.  A customer was having a problem performing stress tests against a new Report Server that would be going live for an enterprise reporting system. One aspect of the stress test was to fire 50 connections from a single user account. When performing the stress test an error described that the maximum active request had been exceeded. Within the rsreportserver.config, there is a key that is added to the file:  <Add Key=”MaxActiveReqForOneUser” Value=”20”/>  Changing the value from 20 to 50 accommodated the needs of the stress test, however, a wider question should be asked pertaining to this setting when implementing Reporting Services to a production environment. Within an intranet environment, the default setting is appropriate when network bandwidth is high, users are known and demand for reports is particularly high from a group of users.  However, when deploying a Reporting Server solution to an extranet, or the internet, you may want to consider reducing this setting to reduce to scope of connections that can be acquired by a single user and placing unnecessary pressure on the report server. I do hope that Reporting Services Configuration Manager evolves to include an advanced page that includes an intuitive interface to change configuration settings such as the MaxActiveReqForOneUser, and also configure rendering and data extensions and define secure connection levels to the report server. All these options can be configured within the rsreportserver.config file, and these are setting that customers would like to see in Reporting Services Configuration Manager in the future.   If you think that the SQL community would benefit from this addition, you can vote on it at Microsoft Connect  https://connect.microsoft.com/SQLServer/feedback/details/565575/extending-reporting-services-configuration-manager-rscm    

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• Warehouse Management per Endeca: disponibili i video su Youtube

  - by Claudia Caramelli-Oracle

  12.00 Il team di gestione del prodotto WMS ha registrato quattro video sulle estensioni Warehouse Management per Endeca – il programma che gestisce in tempo reale le operazioni di magazzino. Quasi un'ora di contenuti che copre: Introduzione alle estensioni WMS per Endeca Plan and Track Fulfillment Space Utilization Labor Utilization Tutti e quattro i video possono essere trovati cliccando qui. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• How do you deal with poor management [closed]

  - by Sybiam

  I come from a company where during a project, we saw the client 3 time during the whole project. We were never informed when did the client came in office in order to discuss with him about his requirements. I did setup redmine and told them that if they have any request they can post an issue there. But they never really used redmine to publish anything. They would instead: harass a team member on the phone at any time of the day or night hand us over sheets of paper with new requests or changes hand us over new design (graphical) They requested how much time it would take us to finish the project, I gave them a date and a week to test everything and deployment. I calculated that time taking into account the current features we had to do. And then blamed us that our deadline was wrong and that we lied. But the truth is that one week before that deadline they added a couple of monster feature from nowhere and that week were we were supposed to test and deploy, my friends spent all day in the office changing all little things. After that project, my friend got some kind of depression and got scared everytime his phone rang. They kind of used him as a communication proxy. After that project of hell, (every body got pissed off on that project) as far as I know the designer who was working with us left work after that project and she had some kind of issue too with managers. My team also started looking for work somewhere else. At first I tried to get things straight with management, I tried to make a meeting to discuss about the communication issues and so on.. What really pissed me off and made me leave that job for good is the following. Me: "We have to discuss about what went wrong on the last project. It's quite important" Him: "Lets talk about it in a week or two. Just make a list of all the things you did wrong" Me: "We already have a new project and we want to prevent what happened on the last project to happen again" Him: "Just do it and well have our meeting in a week, make a list of all the thing you did wrong." It kind of ended there then he organized a meeting at a moment I wasn't unable to come. My friend discussed with him and tried to explained him that we really had to discuss about organization issue on how to manage a project. And his answer was pretty much: "During the meeting I don't want to ear how you want to us to manage a project but I want to know what you guys did wrong" After that I felt it wasn't even worth it discussing anything since they weren't even ready listening to us. Found a new job and I'm pretty happy with my choice. I'd like to know how you'd handle such situation. Is there anything to do to solve communication problem? After that project my friend got a depression and some other employee had their down too as far as I know. I wonder what else we can do other than leave these place as soon as possible. Feel sad for the people that are still there and get screamed at just because they need money in order to eat and finding an other job like that isn't that easy. note I died a little when our boss asked us to make a list of things we (programmers) did wrong. This is probably the stupidest request I ever got. If everybody thinks they did everything right, it doesn't mean that there is no problems. Individual problem are rarely the big issue. Colleagues help each others and solve theses issues to prevent problems.

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• Disabling CPU management

  - by Tiffany Walker

  If I add the following processor.max_cstate=0 to the kernel command line for boot up, does that disable all CPU power management and throttling? I also found: http://www.experts-exchange.com/OS/Linux/Administration/A_3492-Avoiding-CPU-speed-scaling-in-modern-Linux-distributions-Running-CPU-at-full-speed-Tips.html The link talks of Change CPU governor from 'ondemand' to 'performance' for all CPUs/cores and disabling kondemand from kernel. Server is for web hosting UPDATES: 2.6.32-379.1.1.lve1.1.7.6.el6.x86_64 #1 SMP Sat Aug 4 09:56:37 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux . # dmidecode 2.11 SMBIOS 2.6 present. 74 structures occupying 2878 bytes. Table at 0x0009F000. Handle 0x0000, DMI type 0, 24 bytes BIOS Information Vendor: American Megatrends Inc. Version: 1.0c Release Date: 05/27/2010 Address: 0xF0000 Runtime Size: 64 kB ROM Size: 4096 kB Characteristics: ISA is supported PCI is supported PNP is supported BIOS is upgradeable BIOS shadowing is allowed ESCD support is available Boot from CD is supported Selectable boot is supported BIOS ROM is socketed EDD is supported 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) CGA/mono video services are supported (int 10h) ACPI is supported USB legacy is supported LS-120 boot is supported ATAPI Zip drive boot is supported BIOS boot specification is supported Targeted content distribution is supported BIOS Revision: 8.16 Handle 0x0001, DMI type 1, 27 bytes System Information Manufacturer: Supermicro Product Name: X8SIE Version: 0123456789 Serial Number: 0123456789 UUID: 49434D53-0200-9033-2500-33902500D52C Wake-up Type: Power Switch SKU Number: To Be Filled By O.E.M. Family: To Be Filled By O.E.M. Handle 0x0002, DMI type 2, 15 bytes Base Board Information Manufacturer: Supermicro Product Name: X8SIE Version: 0123456789 Serial Number: VM11S61561 Asset Tag: To Be Filled By O.E.M. Features: Board is a hosting board Board is replaceable Location In Chassis: To Be Filled By O.E.M. Chassis Handle: 0x0003 Type: Motherboard Contained Object Handles: 0 Handle 0x0003, DMI type 3, 21 bytes Chassis Information Manufacturer: Supermicro Type: Sealed-case PC Lock: Not Present Version: 0123456789 Serial Number: 0123456789 Asset Tag: To Be Filled By O.E.M. Boot-up State: Safe Power Supply State: Safe Thermal State: Safe Security Status: None OEM Information: 0x00000000 Height: Unspecified Number Of Power Cords: 1 Contained Elements: 0

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• How can I manage SQL CE databases in SQL Server Management Studio?

  - by Edward Tanguay

  I created a SDF (SQL CE) database with Visual Studio 2008 (Add / New Item / Local Database). Is it possible to edit this database with SQL Server Management Studio? I tried to attach it but it only offered .mdf and attaching a .sdf file results in "failed to retrieve data for this request". If so, is it possible to create SDF files with Management Studio as well? Or are we stuck with the simple interface of the Visual Studio 2008 database manager?

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• Information about Release Management in a Virtual Studio development environment

  - by Bordersquirrel

  Our software development team is growing very quickly. We have around 250 developers working on about 20 different projects. The majority of development is focused around Visual Studio. The release management procedure is getting a little strained now, with users competing for time and resources on various "official" build and signing servers. What I'm looking for is information on how to setup a proper, managed release process in a Microsoft environment. Ideally, I'd like some kind of continuous integration or nightly builds, integration of version control into Visual Studio and the ability to sign binaries after QA is complete. I guess what I'm looking for is any documentation or white papers on Release Management in a Visual Studio environment. Can anyone help?

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• Starting a Blog using Microsoft.Net technologies

  - by manav inder

  I want to start a blog using Microsoft technologies. My primary reason is to get more in-sync with technologies which are very much in demand. It does not matter how steep is the learning curve as long I am willing to devote all the time in the world. There are lot going on like Microsoft WebAPI, Dot net nuke MVC SPA etc. Let me tell you what i know I have very good experience in developing database driven .net application using winforms and wpf. Average experience in asp.net and asp.net mvc. Good in entity framework, ado.net and wcf rest services. Good in IoC/DI.

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• Evaluating software estimates: sure signs of unrealistic figures?

  - by Totophil

  Whilst answering “Dealing with awful estimates” posted by Ash I shared a few tips that I learned and personally use to spot weak estimates. But I am certain there must be many more! What heuristics to use in the scenario when one needs to make a quick evaluation of software project estimate that has been compiled by a third-party (a colleague, a business partner or an external company)? What are the obvious and not so obvious signs of weak software estimates that can be spotted without much detailed knowledge of task at hand?

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• Storing Arbitrary Contact Information in Ruby on Rails

  - by Anthony Chivetta

  Hi, I am currently working on a Ruby on Rails app which will function in some ways like a site-specific social networking site. As part of this, each user on the site will have a profile where they can fill in their contact information (phone numbers, addresses, email addresses, employer, etc.). A simple solution to modeling this would be to have a database column per piece of information I allow users to enter. However, this seems arbitrary and limited. Further, to support allowing users to enter as many phone numbers as they would like requires the addition of another database table and joins. It seems to me that a better solution would be to serialize all the contact information entered by a user into a single field in their row. Since I will never be conditioning a SQL query on this information, such a solution wouldn't be any less efficient. Ideally, I would like to use a vCard as my serialization format. vCards are the standard solution to storing contact information across the web, and reusing tested solutions is a Good Thing. Alternative serialization formats would include simply marshaling a ruby hash, or YAML. Regardless of serialization format, supporting the reading and updating of this information in a rails-like way seems to be a major implementation challenge. So, here's the question: Has anyone seen this approach used in a rails application? Are there any rails plugins or gems that make such a system easy to implement? Ideally what I would like is an acts_as_vcard to add to my model object that would handle editing the vcard for me and saving it back to the database.

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• Finding useful crash-information in Windows 8 Consumer Preview

  - by Lukas Knuth

  I'm currently diving into C# and wanted to play around with the new Metro-styled-applications introduced with Windows 8, so I updated my Windows 7 to Windows 8 Consumer Preview. The problem I'm facing right now is, that the system freezes after 3-5 minutes. It does not take any input from the keyboard or mouse and it does not recover (at least not in less then 10 minutes). Since I have a background in Linux, I'd like to find some information about the cause of the freeze, but I have no idea where to search. I checked the system-logs (under "System Control" - "Management") but they only record that the system was shut down unexpectedly (doe to the face that I held down the power-button to reboot the PC). There is no useful crash-information in there. I don't want to spend hours on randomly reinstalling drivers and doing things that "might help". Isn't there any place I can find some useful information about the freeze? Before you ask: I installed Windows 8 as an updated on my old Windows 7 installation (which worked fine by the way). My hardware fits the minimum requirements (specs can be found here, the MacMini 3,1 model with 2GHz processor). I have updated the graphics-card drivers to the newest Windows 8 drivers from nVidia.

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