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  • obiee memory usage

    - by user554629
    Heap memory is a frequent customer topic. Here's the quick refresher, oriented towards AIX, but the principles apply to other unix implementations. 1. 32-bit processes have a maximum addressability of 4GB; usable application heap size of 2-3 GB.  On AIX it is controlled by an environment variable: export LDR_CNTRL=....=MAXDATA=0x080000000   # 2GB ( The leading zero is deliberate, not required )   1a. It is  possible to get 3.25GB  heap size for a 32-bit process using @DSA (Discontiguous Segment Allocation)     export LDR_CNTRL=MAXDATA=0xd0000000@DSA  # 3.25 GB 32-bit only        One side-effect of using AIX segments "c" and "d" is that shared libraries will be loaded privately, and not shared.        If you need the additional heap space, this is worth the trade-off.  This option is frequently used for 32-bit java.   1b. 64-bit processes have no need for the @DSA option. 2. 64-bit processes can double the 32-bit heap size to 4GB using: export LDR_CNTRL=....=MAXDATA=0x100000000  # 1 with 8-zeros    2a. But this setting would place the same memory limitations on obiee as a 32-bit process    2b. The major benefit of 64-bit is to break the binds of 32-bit addressing.  At a minimum, use 8GB export LDR_CNTRL=....=MAXDATA=0x200000000  # 2 with 8-zeros    2c.  Many large customers are providing extra safety to their servers by using 16GB: export LDR_CNTRL=....=MAXDATA=0x400000000  # 4 with 8-zeros There is no performance penalty for providing virtual memory allocations larger than required by the application.  - If the server only uses 2GB of space in 64-bit ... specifying 16GB just provides an upper bound cushion.    When an unexpected user query causes a sudden memory surge, the extra memory keeps the server running. 3.  The next benefit to 64-bit is that you can provide huge thread stack sizes for      strange queries that might otherwise crash the server.      nqsserver uses fast recursive algorithms to traverse complicated control structures.    This means lots of thread space to hold the stack frames.    3a. Stack frames mostly contain register values;  64-bit registers are twice as large as 32-bit          At a minimum you should  quadruple the size of the server stack threads in NQSConfig.INI          when migrating from 32- to 64-bit, to prevent a rogue query from crashing the server.           Allocate more than is normally necessary for safety.    3b. There is no penalty for allocating more stack size than you need ...           it is just virtual memory;   no real resources  are consumed until the extra space is needed.    3c. Increasing thread stack sizes may require the process heap size (MAXDATA) to be increased.          Heap space is used for dynamic memory requests, and for thread stacks.          No performance penalty to run with large heap and thread stack sizes.           In a 32-bit world, this safety would require careful planning to avoid exceeding 2GM usable storage.     3d. Increasing the number of threads also may require additional heap storage.          Most thread stack frames on obiee are allocated when the server is started,          and the real memory usage increases as threads run work. Does 2.8GB sound like a lot of memory for an AIX application server? - I guess it is what you are accustomed to seeing from "grandpa's applications". - One of the primary design goals of obiee is to trade memory for services ( db, query caches, etc) - 2.8GB is still well under the 4GB heap size allocated with MAXDATA=0x100000000 - 2.8GB process size is also possible even on 32-bit Windows applications - It is not unusual to receive a sudden request for 30MB of contiguous storage on obiee.- This is not a memory leak;  eventually the nqsserver storage will stabilize, but it may take days to do so. vmstat is the tool of choice to observe memory usage.  On AIX vmstat will show  something that may be  startling to some people ... that available free memory ( the 2nd column ) is always  trending toward zero ... no available free memory.  Some customers have concluded that "nearly zero memory free" means it is time to upgrade the server with more real memory.   After the upgrade, the server again shows very little free memory available. Should you be concerned about this?   Many customers are !!  Here is what is happening: - AIX filesystems are built on a paging model.   If you read/write a  filesystem block it is paged into memory ( no read/write system calls ) - This filesystem "page" has its own "backing store" on disk, the original filesystem block.   When the system needs the real memory page holding the file block, there is no need to "page out".    The page can be stolen immediately, because the original is still on disk in the filesystem. - The filesystem  pages tend to collect ... every filesystem block that was ever seen since    system boot is available in memory.  If another application needs the file block, it is retrieved with no physical I/O. What happens if the system does need the memory ... to satisfy a 30MB heap request by nqsserver, for example? - Since the filesystem blocks have their own backing store ( not on a paging device )   the kernel can just steal any filesystem block ... on a least-recently-used basis   to satisfy a new real memory request for "computation pages". No cause for alarm.   vmstat is accurately displaying whether all filesystem blocks have been touched, and now reside in memory.   Back to nqsserver:  when should you be worried about its memory footprint? Answer:  Almost never.   Stop monitoring it ... stop fussing over it ... stop trying to optimize it. This is a production application, and nqsserver uses the memory it requires to accomplish the job, based on demand. C'mon ... never worry?   I'm from New York ... worry is what we do best. Ok, here is the metric you should be watching, using vmstat: - Are you paging ... there are several columns of vmstat outputbash-2.04$ vmstat 3 3 System configuration: lcpu=4 mem=4096MB kthr    memory              page              faults        cpu    ----- ------------ ------------------------ ------------ -----------  r  b    avm   fre  re  pi  po  fr   sr  cy  in   sy  cs us sy id wa  0  0 208492  2600   0   0   0   0    0   0  13   45  73  0  0 99  0  0  0 208492  2600   0   0   0   0    0   0   9   12  77  0  0 99  0  0  0 208492  2600   0   0   0   0    0   0   9   40  86  0  0 99  0 avm is the "available free memory" indicator that trends toward zerore   is "re-page".  The kernel steals a real memory page for one process;  immediately repages back to original processpi  "page in".   A process memory page previously paged out, now paged back in because the process needs itpo "page out" A process memory block was paged out, because it was needed by some other process Light paging activity ( re, pi, po ) is not a concern for worry.   Processes get started, need some memory, go away. Sustained paging activity  is cause for concern.   obiee users are having a terrible day if these counters are always changing. Hang on ... if nqsserver needs that memory and I reduce MAXDATA to keep the process under control, won't the nqsserver process crash when the memory is needed? Yes it will.   It means that nqsserver is configured to require too much memory and there are  lots of options to reduce the real memory requirement.  - number of threads  - size of query cache  - size of sort But I need nqsserver to keep running. Real memory is over-committed.    Many things can cause this:- running all application processes on a single server    ... DB server, web servers, WebLogic/WebSphere, sawserver, nqsserver, etc.   You could move some of those to another host machine and communicate over the network  The need for real memory doesn't go away, it's just distributed to other host machines. - AIX LPAR is configured with too little memory.     The AIX admin needs to provide more real memory to the LPAR running obiee. - More memory to this LPAR affects other partitions. Then it's time to visit your friendly IBM rep and buy more memory.

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  • Securing an ADF Application using OES11g: Part 2

    - by user12587121
    To validate the integration with OES we need a sample ADF Application that is rich enough to allow us to test securing the various ADF elements.  To achieve this we can add some items including bounded task flows to the application developed in this tutorial. A sample JDeveloper 11.1.1.6 project is available here. It depends on the Fusion Order Demo (FOD) database schema which is easily created using the FOD build scripts.In the deployment we have chosen to enable only ADF Authentication as we will delegate Authorization, mostly, to OES.The welcome page of the application with all the links exposed looks as follows: The Welcome, Browse Products, Browse Stock and System Administration links go to pages while the Supplier Registration and Update Stock are bounded task flows.  The Login link goes to a basic login page and once logged in a link is presented that goes to a logout page.  Only the Browse Products and Browse Stock pages are really connected to the database--the other pages and task flows do not really perform any operations on the database. Required Security Policies We make use of a set of test users and roles as decscribed on the welcome page of the application.  In order to exercise the different authorization possibilities we would like to enforce the following sample policies: Anonymous users can see the Login, Welcome and Supplier Registration links. They can also see the Welcome page, the Login page and follow the Supplier Registration task flow.  They can see the icon adjacent to the Login link indicating whether they have logged in or not. Authenticated users can see the Browse Product page. Only staff granted the right can see the Browse Product page cost price value returned from the database and then only if the value is below a configurable limit. Suppliers and staff can see the Browse Stock links and pages.  Customers cannot. Suppliers can see the Update Stock link but only those with the update permission are allowed to follow the task flow that it launches.  We could hide the link but leave it exposed here so we can easily demonstrate the method call activity protecting the task flow. Only staff granted the right can see the System Administration link and the System Administration page it accesses. Implementing the required policies In order to secure the application we will make use of the following techniques: EL Expressions and Java backing beans: JSF has the notion of EL expressions to reference data from backing Java classes.  We use these to control the presentation of links on the navigation page which respect the security contraints.  So a user will not see links that he is not allowed to click on into. These Java backing beans can call on to OES for an authorization decision.  Important Note: naturally we would configure the WLS domain where our ADF application is running as an OES WLS SM, which would allow us to efficiently query OES over the PEP API.  However versioning conflicts between OES 11.1.1.5 and ADF 11.1.1.6 mean that this is not possible.  Nevertheless, we can make use of the OES RESTful gateway technique from this posting in order to call into OES. You can easily create and manage backing beans in Jdeveloper as follows: Custom ADF Phase Listener: ADF extends the JSF page lifecycle flow and allows one to hook into the flow to intercept page rendering.  We use this to put a check prior to rendering any protected pages, again calling on to OES via the backing bean.  Phase listeners are configured in the adf-settings.xml file.  See the MyPageListener.java class in the project.  Here, for example,  is the code we use in the listener to check for allowed access to the sysadmin page, navigating back to the welcome page if authorization is not granted:                         if (page != null && (page.equals("/system.jspx") || page.equals("/system"))){                             System.out.println("MyPageListener: Checking Authorization for /system");                             if (getValue("#{oesBackingBean.UIAccessSysAdmin}").toString().equals("false") ){                                   System.out.println("MyPageListener: Forcing navigation away from system" +                                       "to welcome");                                 NavigationHandler nh = fc.getApplication().getNavigationHandler();                                   nh.handleNavigation(fc, null, "welcome");                               } else {                                 System.out.println("MyPageListener: access allowed");                              }                         } Method call activity: our app makes use of bounded task flows to implement the sequence of pages that update the stock or allow suppliers to self register.  ADF takes care of ensuring that a bounded task flow can be entered by only one page.  So a way to protect all those pages is to make a call to OES in the first activity and then either exit the task flow or continue depending on the authorization decision.  The method call returns a String which contains the name of the transition to effect. This is where we configure the method call activity in JDeveloper: We implement each of the policies using the above techniques as follows: Policies 1 and 2: as these policies concern the coarse grained notions of controlling access to anonymous and authenticated users we can make use of the container’s security constraints which can be defined in the web.xml file.  The allPages constraint is added automatically when we configure Authentication for the ADF application.  We have added the “anonymousss” constraint to allow access to the the required pages, task flows and icons: <security-constraint>    <web-resource-collection>      <web-resource-name>anonymousss</web-resource-name>      <url-pattern>/faces/welcome</url-pattern>      <url-pattern>/afr/*</url-pattern>      <url-pattern>/adf/*</url-pattern>      <url-pattern>/key.png</url-pattern>      <url-pattern>/faces/supplier-reg-btf/*</url-pattern>      <url-pattern>/faces/supplier_register_complete</url-pattern>    </web-resource-collection>  </security-constraint> Policy 3: we can place an EL expression on the element representing the cost price on the products.jspx page: #{oesBackingBean.dataAccessCostPrice}. This EL Expression references a method in a Java backing bean that will call on to OES for an authorization decision.  In OES we model the authorization requirement by requiring the view permission on the resource /MyADFApp/data/costprice and granting it only to the staff application role.  We recover any obligations to determine the limit.  Policy 4: is implemented by putting an EL expression on the Browse Stock link #{oesBackingBean.UIAccessBrowseStock} which checks for the view permission on the /MyADFApp/ui/stock resource. The stock.jspx page is protected by checking for the same permission in a custom phase listener—if the required permission is not satisfied then we force navigation back to the welcome page. Policy 5: the Update Stock link is protected with the same EL expression as the Browse Link: #{oesBackingBean.UIAccessBrowseStock}.  However the Update Stock link launches a bounded task flow and to protect it the first activity in the flow is a method call activity which will execute an EL expression #{oesBackingBean.isUIAccessSupplierUpdateTransition}  to check for the update permission on the /MyADFApp/ui/stock resource and either transition to the next step in the flow or terminate the flow with an authorization error. Policy 6: the System Administration link is protected with an EL Expression #{oesBackingBean.UIAccessSysAdmin} that checks for view access on the /MyADF/ui/sysadmin resource.  The system page is protected in the same way at the stock page—the custom phase listener checks for the same permission that protects the link and if not satisfied we navigate back to the welcome page. Testing the Application To test the application: deploy the OES11g Admin to a WLS domain deploy the OES gateway in a another domain configured to be a WLS SM. You must ensure that the jps-config.xml file therein is configured to allow access to the identity store, otherwise the gateway will not b eable to resolve the principals for the requested users.  To do this ensure that the following elements appear in the jps-config.xml file: <serviceProvider type="IDENTITY_STORE" name="idstore.ldap.provider" class="oracle.security.jps.internal.idstore.ldap.LdapIdentityStoreProvider">             <description>LDAP-based IdentityStore Provider</description>  </serviceProvider> <serviceInstance name="idstore.ldap" provider="idstore.ldap.provider">             <property name="idstore.config.provider" value="oracle.security.jps.wls.internal.idstore.WlsLdapIdStoreConfigProvider"/>             <property name="CONNECTION_POOL_CLASS" value="oracle.security.idm.providers.stdldap.JNDIPool"/></serviceInstance> <serviceInstanceRef ref="idstore.ldap"/> download the sample application and change the URL to the gateway in the MyADFApp OESBackingBean code to point to the OES Gateway and deploy the application to an 11.1.1.6 WLS domain that has been extended with the ADF JRF files. You will need to configure the FOD database connection to point your database which contains the FOD schema. populate the OES Admin and OES Gateway WLS LDAP stores with the sample set of users and groups.  If  you have configured the WLS domains to point to the same LDAP then it would only have to be done once.  To help with this there is a directory called ldap_scripts in the sample project with ldif files for the test users and groups. start the OES Admin console and configure the required OES authorization policies for the MyADFApp application and push them to the WLS SM containing the OES Gateway. Login to the MyADFApp as each of the users described on the login page to test that the security policy is correct. You will see informative logging from the OES Gateway and the ADF application to their respective WLS consoles. Congratulations, you may now login to the OES Admin console and change policies that will control the behaviour of your ADF application--change the limit value in the obligation for the cost price for example, or define Role Mapping policies to determine staff access to the system administration page based on user profile attributes. ADF Development Notes Some notes on ADF development which are probably typical gotchas: May need this on WLS startup in order to allow us to overwrite credentials for the database, the signal here is that there is an error trying to access the data base: -Djps.app.credential.overwrite.allowed=true Best to call Bounded Task flows via a CommandLink (as opposed to a go link) as you cannot seem to start them again from a go link, even having completed the task flow correctly with a return activity. Once a bounded task flow (BTF) is initated it must complete correctly  via a return activity—attempting to click on any other link whilst in the context of a  BTF has no effect.  See here for example: When using the ADF Authentication only security approach it seems to be awkward to allow anonymous access to the welcome and registration pages.  We can achieve anonymous access using the web.xml security constraint shown above (where no auth-constraint is specified) however it is not clear what needs to be listed in there….for example the /afr/* and /adf/* are in there by trial and error as sometimes the welcome page will not render if we omit those items.  I was not able to use the default allPages constraint with for example the anonymous-role or the everyone WLS group in order to be able to allow anonymous access to pages. The ADF security best practice advises placing all pages under the public_html/WEB-INF folder as then ADF will not allow any direct access to the .jspx pages but will only allow acces via a link of the form /faces/welcome rather than /faces/welcome.jspx.  This seems like a very good practice to follow as having multiple entry points to data is a source of confusion in a web application (particulary from a security point of view). In Authentication+Authorization mode only pages with a Page definition file are protected.  In order to add an emty one right click on the page and choose Go to Page Definition.  This will create an empty page definition and now the page will require explicit permission to be seen. It is advisable to give a unique context root via the weblogic.xml for the application, as otherwise the application will clash with any other application with the same context root and it will not deploy

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  • Using BPEL Performance Statistics to Diagnose Performance Bottlenecks

    - by fip
    Tuning performance of Oracle SOA 11G applications could be challenging. Because SOA is a platform for you to build composite applications that connect many applications and "services", when the overall performance is slow, the bottlenecks could be anywhere in the system: the applications/services that SOA connects to, the infrastructure database, or the SOA server itself.How to quickly identify the bottleneck becomes crucial in tuning the overall performance. Fortunately, the BPEL engine in Oracle SOA 11G (and 10G, for that matter) collects BPEL Engine Performance Statistics, which show the latencies of low level BPEL engine activities. The BPEL engine performance statistics can make it a bit easier for you to identify the performance bottleneck. Although the BPEL engine performance statistics are always available, the access to and interpretation of them are somewhat obscure in the early and current (PS5) 11G versions. This blog attempts to offer instructions that help you to enable, retrieve and interpret the performance statistics, before the future versions provides a more pleasant user experience. Overview of BPEL Engine Performance Statistics  SOA BPEL has a feature of collecting some performance statistics and store them in memory. One MBean attribute, StatLastN, configures the size of the memory buffer to store the statistics. This memory buffer is a "moving window", in a way that old statistics will be flushed out by the new if the amount of data exceeds the buffer size. Since the buffer size is limited by StatLastN, impacts of statistics collection on performance is minimal. By default StatLastN=-1, which means no collection of performance data. Once the statistics are collected in the memory buffer, they can be retrieved via another MBean oracle.as.soainfra.bpel:Location=[Server Name],name=BPELEngine,type=BPELEngine.> My friend in Oracle SOA development wrote this simple 'bpelstat' web app that looks up and retrieves the performance data from the MBean and displays it in a human readable form. It does not have beautiful UI but it is fairly useful. Although in Oracle SOA 11.1.1.5 onwards the same statistics can be viewed via a more elegant UI under "request break down" at EM -> SOA Infrastructure -> Service Engines -> BPEL -> Statistics, some unsophisticated minds like mine may still prefer the simplicity of the 'bpelstat' JSP. One thing that simple JSP does do well is that you can save the page and send it to someone to further analyze Follows are the instructions of how to install and invoke the BPEL statistic JSP. My friend in SOA Development will soon blog about interpreting the statistics. Stay tuned. Step1: Enable BPEL Engine Statistics for Each SOA Servers via Enterprise Manager First st you need to set the StatLastN to some number as a way to enable the collection of BPEL Engine Performance Statistics EM Console -> soa-infra(Server Name) -> SOA Infrastructure -> SOA Administration -> BPEL Properties Click on "More BPEL Configuration Properties" Click on attribute "StatLastN", set its value to some integer number. Typically you want to set it 1000 or more. Step 2: Download and Deploy bpelstat.war File to Admin Server, Note: the WAR file contains a JSP that does NOT have any security restriction. You do NOT want to keep in your production server for a long time as it is a security hazard. Deactivate the war once you are done. Download the bpelstat.war to your local PC At WebLogic Console, Go to Deployments -> Install Click on the "upload your file(s)" Click the "Browse" button to upload the deployment to Admin Server Accept the uploaded file as the path, click next Check the default option "Install this deployment as an application" Check "AdminServer" as the target server Finish the rest of the deployment with default settings Console -> Deployments Check the box next to "bpelstat" application Click on the "Start" button. It will change the state of the app from "prepared" to "active" Step 3: Invoke the BPEL Statistic Tool The BPELStat tool merely call the MBean of BPEL server and collects and display the in-memory performance statics. You usually want to do that after some peak loads. Go to http://<admin-server-host>:<admin-server-port>/bpelstat Enter the correct admin hostname, port, username and password Enter the SOA Server Name from which you want to collect the performance statistics. For example, SOA_MS1, etc. Click Submit Keep doing the same for all SOA servers. Step 3: Interpret the BPEL Engine Statistics You will see a few categories of BPEL Statistics from the JSP Page. First it starts with the overall latency of BPEL processes, grouped by synchronous and asynchronous processes. Then it provides the further break down of the measurements through the life time of a BPEL request, which is called the "request break down". 1. Overall latency of BPEL processes The top of the page shows that the elapse time of executing the synchronous process TestSyncBPELProcess from the composite TestComposite averages at about 1543.21ms, while the elapse time of executing the asynchronous process TestAsyncBPELProcess from the composite TestComposite2 averages at about 1765.43ms. The maximum and minimum latency were also shown. Synchronous process statistics <statistics>     <stats key="default/TestComposite!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestSyncBPELProcess" min="1234" max="4567" average="1543.21" count="1000">     </stats> </statistics> Asynchronous process statistics <statistics>     <stats key="default/TestComposite2!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestAsyncBPELProcess" min="2234" max="3234" average="1765.43" count="1000">     </stats> </statistics> 2. Request break down Under the overall latency categorized by synchronous and asynchronous processes is the "Request breakdown". Organized by statistic keys, the Request breakdown gives finer grain performance statistics through the life time of the BPEL requests.It uses indention to show the hierarchy of the statistics. Request breakdown <statistics>     <stats key="eng-composite-request" min="0" max="0" average="0.0" count="0">         <stats key="eng-single-request" min="22" max="606" average="258.43" count="277">             <stats key="populate-context" min="0" max="0" average="0.0" count="248"> Please note that in SOA 11.1.1.6, the statistics under Request breakdown is aggregated together cross all the BPEL processes based on statistic keys. It does not differentiate between BPEL processes. If two BPEL processes happen to have the statistic that share same statistic key, the statistics from two BPEL processes will be aggregated together. Keep this in mind when we go through more details below. 2.1 BPEL process activity latencies A very useful measurement in the Request Breakdown is the performance statistics of the BPEL activities you put in your BPEL processes: Assign, Invoke, Receive, etc. The names of the measurement in the JSP page directly come from the names to assign to each BPEL activity. These measurements are under the statistic key "actual-perform" Example 1:  Follows is the measurement for BPEL activity "AssignInvokeCreditProvider_Input", which looks like the Assign activity in a BPEL process that assign an input variable before passing it to the invocation:                                <stats key="AssignInvokeCreditProvider_Input" min="1" max="8" average="1.9" count="153">                                     <stats key="sensor-send-activity-data" min="0" max="1" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                 </stats> Note: because as previously mentioned that the statistics cross all BPEL processes are aggregated together based on statistic keys, if two BPEL processes happen to name their Invoke activity the same name, they will show up at one measurement (i.e. statistic key). Example 2: Follows is the measurement of BPEL activity called "InvokeCreditProvider". You can not only see that by average it takes 3.31ms to finish this call (pretty fast) but also you can see from the further break down that most of this 3.31 ms was spent on the "invoke-service".                                  <stats key="InvokeCreditProvider" min="1" max="13" average="3.31" count="153">                                     <stats key="initiate-correlation-set-again" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="invoke-service" min="1" max="13" average="3.08" count="153">                                         <stats key="prep-call" min="0" max="1" average="0.04" count="153">                                         </stats>                                     </stats>                                     <stats key="initiate-correlation-set" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="sensor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="update-audit-trail" min="0" max="2" average="0.03" count="153">                                     </stats>                                 </stats> 2.2 BPEL engine activity latency Another type of measurements under Request breakdown are the latencies of underlying system level engine activities. These activities are not directly tied to a particular BPEL process or process activity, but they are critical factors in the overall engine performance. These activities include the latency of saving asynchronous requests to database, and latency of process dehydration. My friend Malkit Bhasin is working on providing more information on interpreting the statistics on engine activities on his blog (https://blogs.oracle.com/malkit/). I will update this blog once the information becomes available. Update on 2012-10-02: My friend Malkit Bhasin has published the detail interpretation of the BPEL service engine statistics at his blog http://malkit.blogspot.com/2012/09/oracle-bpel-engine-soa-suite.html.

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  • Issue 15: Oracle Exadata Marketing Campaigns

    - by rituchhibber
         PARTNER FOCUS Oracle ExadataMarketing Campaign Steve McNickleVP Europe, cVidya Steve McNickle is VP Europe for cVidya, an innovative provider of revenue intelligence solutions for telecom, media and entertainment service providers including AT&T, BT, Deutsche Telecom and Vodafone. The company's product portfolio helps operators and service providers maximise margins, improve customer experience and optimise ecosystem relationships through revenue assurance, fraud and security management, sales performance management, pricing analytics, and inter-carrier services. cVidya has partnered with Oracle for more than a decade. RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Engineered Systems Oracle Communications cVidya SUBSCRIBE FEEDBACK PREVIOUS ISSUES Are you ready for Oracle OpenWorld this October? -- -- Please could you tell us a little about cVidya's partnering history with Oracle, and expand on your Oracle Exastack accreditations? "cVidya was established just over ten years ago and we've had a strong relationship with Oracle almost since the very beginning. Through our Revenue Intelligence work with some of the world's largest service providers we collect tremendous amounts of information, amounting to billions of records per day. We help our clients to collect, store and analyse that data to ensure that their end customers are getting the best levels of service, are billed correctly, and are happy that they are on the correct price plan. We have been an Oracle Gold level partner for seven years, and crucially just two months ago we were also accredited as Oracle Exastack Optimized for MoneyMap, our core Revenue Assurance solution. Very soon we also expect to be Oracle Exastack Optimized DRMap, our Data Retention solution." What unique capabilities and customer benefits does Oracle Exastack add to your applications? "Oracle Exastack enables us to deliver radical benefits to our customers. A typical mobile operator in the UK might handle between 500 million and two billion call data record details daily. Each transaction needs to be validated, billed correctly and fraud checked. Because of the enormous volumes involved, our clients demand scalable infrastructure that allows them to efficiently acquire, store and process all that data within controlled cost, space and environmental constraints. We have proved that the Oracle Exadata system can process data up to seven times faster and load it as much as 20 times faster than other standard best-of-breed server approaches. With the Oracle Exadata Database Machine they can reduce their datacentre equipment from say, the six or seven cabinets that they needed in the past, down to just one. This dramatic simplification delivers incredible value to the customer by cutting down enormously on all of their significant cost, space, energy, cooling and maintenance overheads." "The Oracle Exastack Program has given our clients the ability to switch their focus from reactive to proactive. Traditionally they may have spent 80 percent of their day processing, and just 20 percent enabling end customers to see advanced analytics, and avoiding issues before they occur. With our solutions and Oracle Exadata they can now switch that balance around entirely, resulting not only in reduced revenue leakage, but a far higher focus on proactive leakage prevention. How has the Oracle Exastack Program transformed your customer business? "We can already see the impact. Oracle solutions allow our delivery teams to achieve successful deployments, happy customers and self-satisfaction, and the power of Oracle's Exa solutions is easy to measure in terms of their transformational ability. We gained our first sale into a major European telco by demonstrating the major performance gains that would transform their business. Clients can measure the ease of organisational change, the early prevention of business issues, the reduction in manpower required to provide protection and coverage across all their products and services, plus of course end customer satisfaction. If customers know that that service is provided accurately and that their bills are calculated correctly, then over time this satisfaction can be attributed to revenue intelligence and the underlying systems which provide it. Combine this with the further integration we have with the other layers of the Oracle stack, including the telecommunications offerings such as NCC, OCDM and BRM, and the result is even greater customer value—not to mention the increased speed to market and the reduced project risk." What does the Oracle Exastack community bring to cVidya, both in terms of general benefits, and also tangible new opportunities and partnerships? "A great deal. We have participated in the Oracle Exastack community heavily over the past year, and have had lots of meetings with Oracle and our peers around the globe. It brings us into contact with like-minded, innovative partners, who like us are not happy to just stand still and want to take fresh technology to their customer base in order to gain enhanced value. We identified three new partnerships in each of two recent meetings, and hope these will open up new opportunities, not only in areas that exactly match where we operate today, but also in some new associative areas that will expand our reach into new business sectors. Notably, thanks to the Exastack community we were invited on stage at last year's Oracle OpenWorld conference. Appearing so publically with Oracle senior VP Judson Althoff elevated awareness and visibility of cVidya and has enabled us to participate in a number of other events with Oracle over the past eight months. We've been involved in speaking opportunities, forums and exhibitions, providing us with invaluable opportunities that we wouldn't otherwise have got close to." How has Exastack differentiated cVidya as an ISV, and helped you to evolve your business to the next level? "When we are selling to our core customer base of Tier 1 telecommunications providers, we know that they want more than just software. They want an enduring partnership that will last many years, they want innovation, and a forward thinking partner who knows how to guide them on where they need to be to meet market demand three, five or seven years down the line. Membership of respected global bodies, such as the Telemanagement Forum enables us to lead standard adherence in our area of business, giving us a lot of credibility, but Oracle is also involved in this forum with its own telecommunications portfolio, strengthening our position still further. When we approach CEOs, CTOs and CIOs at the very largest Tier 1 operators, not only can we easily show them that our technology is fantastic, we can also talk about our strong partnership with Oracle, and our joint embracing of today's standards and tomorrow's innovation." Where would you like cVidya to be in one year's time? "We want to get all of our relevant products Oracle Exastack Optimized. Our MoneyMap Revenue Assurance solution is already Exastack Optimised, our DRMAP Data Retention Solution should be Exastack Optimised within the next month, and our FraudView Fraud Management solution within the next two to three months. We'd then like to extend our Oracle accreditation out to include other members of the Oracle Engineered Systems family. We are moving into the 'Big Data' space, and so we're obviously very keen to work closely with Oracle to conduct pilots, map new technologies onto Oracle Big Data platforms, and embrace and measure the benefits of other Oracle systems, namely Oracle Exalogic Elastic Cloud, the Oracle Exalytics In-Memory Machine and the Oracle SPARC SuperCluster. We would also like to examine how the Oracle Database Appliance might benefit our Tier 2 service provider customers. Finally, we'd also like to continue working with the Oracle Communications Global Business Unit (CGBU), furthering our integration with Oracle billing products so that we are able to quickly deploy fraud solutions into Oracle's Engineered System stack, give operational benefits to our clients that are pre-integrated, more cost-effective, and can be rapidly deployed rapidly and producing benefits in three months, not nine months." Chris Baker ,Senior Vice President, Oracle Worldwide ISV-OEM-Java Sales Chris Baker is the Global Head of ISV/OEM Sales responsible for working with ISV/OEM partners to maximise Oracle's business through those partners, whilst maximising those partners' business to their end users. Chris works with partners, customers, innovators, investors and employees to develop innovative business solutions using Oracle products, services and skills. Firstly, could you please explain Oracle's current strategy for ISV partners, globally and in EMEA? "Oracle customers use independent software vendor (ISV) applications to run their businesses. They use them to generate revenue and to fulfil obligations to their own customers. Our strategy is very straight-forward. We want all of our ISV partners and OEMs to concentrate on the things that they do the best – building applications to meet the unique industry and functional requirements of their customer. We want to ensure that we deliver a best in class application platform so the ISV is free to concentrate their effort on their application functionality and user experience We invest over four billion dollars in research and development every year, and we want our ISVs to benefit from all of that investment in operating systems, virtualisation, databases, middleware, engineered systems, and other hardware. By doing this, we help them to reduce their costs, gain more consistency and agility for quicker implementations, and also rapidly differentiate themselves from other application vendors. It's all about simplification because we believe that around 25 to 30 percent of the development costs incurred by many ISVs are caused by customising infrastructure and have nothing to do with their applications. Our strategy is to enable our ISV partners to standardise their application platform using engineered architecture, so they can write once to the Oracle stack and deploy seamlessly in the cloud, on-premise, or in hybrid deployments. It's really important that architecture is the same in order to keep cost and time overheads at a minimum, so we provide standardisation and an environment that enables our ISVs to concentrate on the core business that makes them the most money and brings them success." How do you believe this strategy is helping the ISVs to work hand-in-hand with Oracle to ensure that end customers get the industry-leading solutions that they need? "We work with our ISVs not just to help them be successful, but also to help them market themselves. We have something called the 'Oracle Exastack Ready Program', which enables ISVs to publicise themselves as 'Ready' to run the core software platforms that run on Oracle's engineered systems including Exadata and Exalogic. So, for example, they can become 'Database Ready' which means that they use the latest version of Oracle Database and therefore can run their application without modification on Exadata or the Oracle Database Appliance. Alternatively, they can become WebLogic Ready, Oracle Linux Ready and Oracle Solaris Ready which means they run on the latest release and therefore can run their application, with no new porting work, on Oracle Exalogic. Those 'Ready' logos are important in helping ISVs advertise to their customers that they are using the latest technologies which have been fully tested. We now also have Exadata Ready and Exalogic Ready programmes which allow ISVs to promote the certification of their applications on these platforms. This highlights these partners to Oracle customers as having solutions that run fluently on the Oracle Exadata Database Machine, the Oracle Exalogic Elastic Cloud or one of our other engineered systems. This makes it easy for customers to identify solutions and provides ISVs with an avenue to connect with Oracle customers who are rapidly adopting engineered systems. We have also taken this programme to the next level in the shape of 'Oracle Exastack Optimized' for partners whose applications run best on the Oracle stack and have invested the time to fully optimise application performance. We ensure that Exastack Optimized partner status is promoted and supported by press releases, and we help our ISVs go to market and differentiate themselves through the use our technology and the standardisation it delivers. To date we have had several hundred organisations successfully work through our Exastack Optimized programme." How does Oracle's strategy of offering pre-integrated open platform software and hardware allow ISVs to bring their products to market more quickly? "One of the problems for many ISVs is that they have to think very carefully about the technology on which their solutions will be deployed, particularly in the cloud or hosted environments. They have to think hard about how they secure these environments, whether the concern is, for example, middleware, identity management, or securing personal data. If they don't use the technology that we build-in to our products to help them to fulfil these roles, they then have to build it themselves. This takes time, requires testing, and must be maintained. By taking advantage of our technology, partners will now know that they have a standard platform. They will know that they can confidently talk about implementation being the same every time they do it. Very large ISV applications could once take a year or two to be implemented at an on-premise environment. But it wasn't just the configuration of the application that took the time, it was actually the infrastructure - the different hardware configurations, operating systems and configurations of databases and middleware. Now we strongly believe that it's all about standardisation and repeatability. It's about making sure that our partners can do it once and are then able to roll it out many different times using standard componentry." What actions would you recommend for existing ISV partners that are looking to do more business with Oracle and its customer base, not only to maximise benefits, but also to maximise partner relationships? "My team, around the world and in the EMEA region, is available and ready to talk to any of our ISVs and to explore the possibilities together. We run programmes like 'Excite' and 'Insight' to help us to understand how we can help ISVs with architecture and widen their environments. But we also want to work with, and look at, new opportunities - for example, the Machine-to-Machine (M2M) market or 'The Internet of Things'. Over the next few years, many millions, indeed billions of devices will be collecting massive amounts of data and communicating it back to the central systems where ISVs will be running their applications. The only way that our partners will be able to provide a single vendor 'end-to-end' solution is to use Oracle integrated systems at the back end and Java on the 'smart' devices collecting the data – a complete solution from device to data centre. So there are huge opportunities to work closely with our ISVs, using Oracle's complete M2M platform, to provide the infrastructure that enables them to extract maximum value from the data collected. If any partners don't know where to start or who to contact, then they can contact me directly at [email protected] or indeed any of our teams across the EMEA region. We want to work with ISVs to help them to be as successful as they possibly can through simplification and speed to market, and we also want all of the top ISVs in the world based on Oracle." What opportunities are immediately opened to new ISV partners joining the OPN? "As you know OPN is very, very important. New members will discover a huge amount of content that instantly becomes accessible to them. They can access a wealth of no-cost training and enablement materials to build their expertise in Oracle technology. They can download Oracle software and use it for development projects. They can help themselves become more competent by becoming part of a true community and uncovering new opportunities by working with Oracle and their peers in the Oracle Partner Network. As well as publishing massive amounts of information on OPN, we also hold our global Oracle OpenWorld event, at which partners play a huge role. This takes place at the end of September and the beginning of October in San Francisco. Attending ISV partners have an unrivalled opportunity to contribute to elements such as the OpenWorld / OPN Exchange, at which they can talk to other partners and really begin thinking about how they can move their businesses on and play key roles in a very large ecosystem which revolves around technology and standardisation." Finally, are there any other messages that you would like to share with the Oracle ISV community? "The crucial message that I always like to reinforce is architecture, architecture and architecture! The key opportunities that ISVs have today revolve around standardising their architectures so that they can confidently think: “I will I be able to do exactly the same thing whenever a customer is looking to deploy on-premise, hosted or in the cloud”. The right architecture is critical to being competitive and to really start changing the game. We want to help our ISV partners to do just that; to establish standard architecture and to seize the opportunities it opens up for them. New market opportunities like M2M are enormous - just look at how many devices are all around you right now. We can help our partners to interface with these devices more effectively while thinking about their entire ecosystem, rather than just the piece that they have traditionally focused upon. With standardised architecture, we can help people dramatically improve their speed, reach, agility and delivery of enhanced customer satisfaction and value all the way from the Java side to their centralised systems. All Oracle ISV partners must take advantage of these opportunities, which is why Oracle will continue to invest in and support them." -- Gergely Strbik is Oracle Hardware and Software Product Manager for Avnet in Hungary. Avnet Technology Solutions is an OracleValue Added Distributor focused on the development of the existing Oracle channel. This includes the recruitment and enablement of Oracle partners as well as driving deeper adoption of Oracle's technology and application products within the IT channel. "The main business benefits of ODA for our customers and partners are scalability, flexibility, a great price point for the high performance delivered, and the easily configurable embedded Linux operating system. People welcome a lower point of entry and the ability to grow capacity on demand as their business expands." "Marketing and selling the ODA requires another way of thinking because it is an appliance. We have to transform the ways in which our partners and customers think from buying hardware and software independently to buying complete solutions. Successful early adopters and satisfied customer reactions will certainly help us to sell the ODA. We will have more experience with the product after the first deliveries and installations—end users need to see the power and benefits for themselves." "Our typical ODA customers will be those looking for complete solutions from a single reseller partner who is also able to manage the appliance. They will have enjoyed using Oracle Database but now want a new product that is able to unlock new levels of performance. A higher proportion of potential customers will come from our existing Oracle base, with around 30% from new business, but we intend to evangelise the ODA on the market to see how we can change this balance as all our customers adjust to the concept of 'Hardware and Software, Engineered to Work Together'. -- Back to the welcome page

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  • 26 Days: Countdown to Oracle OpenWorld 2012

    - by Michael Snow
    Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

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  • How to support 3-byte UTF-8 Characters in ANT

    - by efelton
    I am trying to support UTF-8 characters in my ANT script. As long as the character string are made up of 2-byte UTF-8 characters, such as: Lògìñ Ùsèr ÌÐ Then things work fine. When I use Unicode Han Character: ? Which, according to this site: http://www.fileformat.info/info/unicode/char/6211/index.htm Has a UTF-8 encoding of 0xE6 0x88 0x91 I can see in UltraEdit, my input properties file has the values "E6 88 91" all in a row, so I'm fairly confident that my input is correct. And When I open the same file in Notepad++ I can see all the characters correctly. Here is my Build Script: <?xml version="1.0" encoding="UTF-8" ?> <project name="utf8test" default="all" basedir="."> <target name="all"> <loadproperties encoding="UTF-8" srcfile="./apps.properties.all.txt" /> <echo>No encoding ${common.app.name}</echo> <echo encoding="UTF-8">UTF-8 ${common.app.name}</echo> <echo encoding="UnicodeLittle">UnicodeLittle ${common.app.name}</echo> <echo encoding="UnicodeLittleUnmarked">UnicodeLittleUnmarked ${common.app.name}</echo> <echo>${common.app.ServerName}</echo> <echo>${bb.vendor}</echo> <echo>No encoding ${common.app.UserIdText}</echo> <echo encoding="UTF-8">UTF-8 ${common.app.UserIdText}</echo> <echo encoding="UnicodeLittle">UnicodeLittle ${common.app.UserIdText}</echo> <echo encoding="UnicodeLittleUnmarked">UnicodeLittleUnmarked ${common.app.UserIdText}</echo> <echoproperties /> </target> </project> And here is my properties file: common.app=VrvPsLTst common.app.name=?? common.app.description=Pseudo Loc Test App for Build Script testing common.app.ServerName=http://Vèrìvò.com bb.vendor=Vèrìvò common.app.PasswordText=Pàsswòrð bb.override.list=MP_COPYRIGHTTEXT, "Çòpÿrìght 2012 Vèrívó Bùîlð TéàM" common.app.LoginButtonText=Lògìñ common.app.UserIdText=Ùsèr ÌÐ bb.SMSSuccess=Mèssàgéß Sùççêssfúllÿ Sëñt common.app.LoginScreenMessage=WèlçòMé Mêssàgë common.app.LoginProgressMessage=Àùthèñtìçàtíòñ îñ prógréss... ios.RegistrationText=Règìstràtíòñ Téxt ios.RegistrationURL=http://www.josscrowcroft.com/2011/code/utf-8-multibyte-characters-in-url-parameters-%E2%9C%93/ Here is what the output looks like: Buildfile: C:\Temp\utf8\build.xml all: [echo] No encoding ?? [echo] UTF-8 ?? [echo] ÿþU n i c o d e L i t t l e ? ? [echo] U n i c o d e L i t t l e U n m a r k e d ? ? [echo] http://Vèrìvò.com [echo] Vèrìvò [echo] No encoding Ùsèr ÌÐ [echo] UTF-8 Ùsèr ÃŒÃ? [echo] ÿþU n i c o d e L i t t l e Ù s è r Ì Ð [echo] U n i c o d e L i t t l e U n m a r k e d Ù s è r Ì Ð [echoproperties] #Ant properties [echoproperties] #Mon Jun 18 15:25:13 EDT 2012 [echoproperties] ant.core.lib=C\:\\ant\\lib\\ant.jar [echoproperties] ant.file=C\:\\Temp\\utf8\\build.xml [echoproperties] ant.file.type=file [echoproperties] ant.file.type.utf8test=file [echoproperties] ant.file.utf8test=C\:\\Temp\\utf8\\build.xml [echoproperties] ant.home=c\:\\ant\\bin\\.. [echoproperties] ant.java.version=1.6 [echoproperties] ant.library.dir=C\:\\ant\\lib [echoproperties] ant.project.default-target=all [echoproperties] ant.project.invoked-targets=all [echoproperties] ant.project.name=utf8test [echoproperties] ant.version=Apache Ant version 1.8.1 compiled on April 30 2010 [echoproperties] awt.toolkit=sun.awt.windows.WToolkit [echoproperties] basedir=C\:\\Temp\\utf8 [echoproperties] bb.SMSSuccess=M\u00E8ss\u00E0g\u00E9\u00DF S\u00F9\u00E7\u00E7\u00EAssf\u00FAll\u00FF S\u00EB\u00F1t [echoproperties] bb.override.list=MP_COPYRIGHTTEXT, "\u00C7\u00F2p\u00FFr\u00ECght 2012 V\u00E8r\u00EDv\u00F3 B\u00F9\u00EEl\u00F0 T\u00E9\u00E0?" [echoproperties] bb.vendor=V\u00E8r\u00ECv\u00F2 [echoproperties] common.app=VrvPsLTst [echoproperties] common.app.LoginButtonText=L\u00F2g\u00EC\u00F1 [echoproperties] common.app.LoginProgressMessage=\u00C0\u00F9th\u00E8\u00F1t\u00EC\u00E7\u00E0t\u00ED\u00F2\u00F1 \u00EE\u00F1 pr\u00F3gr\u00E9ss... [echoproperties] common.app.LoginScreenMessage=W\u00E8l\u00E7\u00F2?\u00E9 M\u00EAss\u00E0g\u00EB [echoproperties] common.app.PasswordText=P\u00E0ssw\u00F2r\u00F0 [echoproperties] common.app.ServerName=http\://V\u00E8r\u00ECv\u00F2.com [echoproperties] common.app.UserIdText=\u00D9s\u00E8r \u00CC\u00D0 [echoproperties] common.app.description=Pseudo Loc Test App for Build Script testing [echoproperties] common.app.name=?? [echoproperties] file.encoding=Cp1252 [echoproperties] file.encoding.pkg=sun.io [echoproperties] file.separator=\\ [echoproperties] ios.RegistrationText=R\u00E8g\u00ECstr\u00E0t\u00ED\u00F2\u00F1 T\u00E9xt [echoproperties] ios.RegistrationURL=http\://www.josscrowcroft.com/2011/code/utf-8-multibyte-characters-in-url-parameters-%E2%9C%93/ [echoproperties] java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment [echoproperties] java.awt.printerjob=sun.awt.windows.WPrinterJob [echoproperties] java.class.path=c\:\\ant\\bin\\..\\lib\\ant-launcher.jar;C\:\\Temp\\utf8\\.\\;C\:\\Program Files (x86)\\Java\\jre7\\lib\\ext\\QTJava.zip;C\:\\ant\\lib\\ant-antlr.jar;C\:\\ant\\lib\\ant-apache-bcel.jar;C\:\\ant\\lib\\ant-apache-bsf.jar;C\:\\ant\\lib\\ant-apache-log4j.jar;C\:\\ant\\lib\\ant-apache-oro.jar;C\:\\ant\\lib\\ant-apache-regexp.jar;C\:\\ant\\lib\\ant-apache-resolver.jar;C\:\\ant\\lib\\ant-apache-xalan2.jar;C\:\\ant\\lib\\ant-commons-logging.jar;C\:\\ant\\lib\\ant-commons-net.jar;C\:\\ant\\lib\\ant-contrib-1.0b3.jar;C\:\\ant\\lib\\ant-jai.jar;C\:\\ant\\lib\\ant-javamail.jar;C\:\\ant\\lib\\ant-jdepend.jar;C\:\\ant\\lib\\ant-jmf.jar;C\:\\ant\\lib\\ant-jsch.jar;C\:\\ant\\lib\\ant-junit.jar;C\:\\ant\\lib\\ant-launcher.jar;C\:\\ant\\lib\\ant-netrexx.jar;C\:\\ant\\lib\\ant-nodeps.jar;C\:\\ant\\lib\\ant-starteam.jar;C\:\\ant\\lib\\ant-stylebook.jar;C\:\\ant\\lib\\ant-swing.jar;C\:\\ant\\lib\\ant-testutil.jar;C\:\\ant\\lib\\ant-trax.jar;C\:\\ant\\lib\\ant-weblogic.jar;C\:\\ant\\lib\\ant.jar;C\:\\ant\\lib\\bb-ant-tools.jar;C\:\\ant\\lib\\xercesImpl.jar;C\:\\ant\\lib\\xml-apis.jar;C\:\\Program Files\\Java\\jre7\\lib\\tools.jar [echoproperties] java.class.version=51.0 [echoproperties] java.endorsed.dirs=C\:\\Program Files\\Java\\jre7\\lib\\endorsed [echoproperties] java.ext.dirs=C\:\\Program Files\\Java\\jre7\\lib\\ext;C\:\\Windows\\Sun\\Java\\lib\\ext [echoproperties] java.home=C\:\\Program Files\\Java\\jre7 [echoproperties] java.io.tmpdir=C\:\\Users\\efelton\\AppData\\Local\\Temp\\ [echoproperties] java.library.path=C\:\\Windows\\SYSTEM32;C\:\\Windows\\Sun\\Java\\bin;C\:\\Windows\\system32;C\:\\Windows;C\:\\Windows\\SYSTEM32;C\:\\Windows;C\:\\Windows\\SYSTEM32\\WBEM;C\:\\Windows\\SYSTEM32\\WINDOWSPOWERSHELL\\V1.0\\;C\:\\PROGRAM FILES\\INTEL\\WIFI\\BIN\\;C\:\\PROGRAM FILES\\COMMON FILES\\INTEL\\WIRELESSCOMMON\\;C\:\\PROGRAM FILES (X86)\\MICROSOFT SQL SERVER\\100\\TOOLS\\BINN\\;C\:\\PROGRAM FILES\\MICROSOFT SQL SERVER\\100\\TOOLS\\BINN\\;C\:\\PROGRAM FILES\\MICROSOFT SQL SERVER\\100\\DTS\\BINN\\;C\:\\PROGRAM FILES (X86)\\MICROSOFT SQL SERVER\\100\\TOOLS\\BINN\\VSSHELL\\COMMON7\\IDE\\;C\:\\PROGRAM FILES (X86)\\MICROSOFT SQL SERVER\\100\\DTS\\BINN\\;C\:\\Program Files\\ThinkPad\\Bluetooth Software\\;C\:\\Program Files\\ThinkPad\\Bluetooth Software\\syswow64;C\:\\Program Files (x86)\\QuickTime\\QTSystem\\;C\:\\Program Files (x86)\\AccuRev\\bin;C\:\\Program Files\\Java\\jdk1.7.0_04\\bin;C\:\\Program Files (x86)\\IDM Computer Solutions\\UltraEdit\\;. [echoproperties] java.runtime.name=Java(TM) SE Runtime Environment [echoproperties] java.runtime.version=1.7.0_04-b22 [echoproperties] java.specification.name=Java Platform API Specification [echoproperties] java.specification.vendor=Oracle Corporation [echoproperties] java.specification.version=1.7 [echoproperties] java.vendor=Oracle Corporation [echoproperties] java.vendor.url=http\://java.oracle.com/ [echoproperties] java.vendor.url.bug=http\://bugreport.sun.com/bugreport/ [echoproperties] java.version=1.7.0_04 [echoproperties] java.vm.info=mixed mode [echoproperties] java.vm.name=Java HotSpot(TM) 64-Bit Server VM [echoproperties] java.vm.specification.name=Java Virtual Machine Specification [echoproperties] java.vm.specification.vendor=Oracle Corporation [echoproperties] java.vm.specification.version=1.7 [echoproperties] java.vm.vendor=Oracle Corporation [echoproperties] java.vm.version=23.0-b21 [echoproperties] line.separator=\r\n [echoproperties] os.arch=amd64 [echoproperties] os.name=Windows 7 [echoproperties] os.version=6.1 [echoproperties] path.separator=; [echoproperties] sun.arch.data.model=64 [echoproperties] sun.boot.class.path=C\:\\Program Files\\Java\\jre7\\lib\\resources.jar;C\:\\Program Files\\Java\\jre7\\lib\\rt.jar;C\:\\Program Files\\Java\\jre7\\lib\\sunrsasign.jar;C\:\\Program Files\\Java\\jre7\\lib\\jsse.jar;C\:\\Program Files\\Java\\jre7\\lib\\jce.jar;C\:\\Program Files\\Java\\jre7\\lib\\charsets.jar;C\:\\Program Files\\Java\\jre7\\lib\\jfr.jar;C\:\\Program Files\\Java\\jre7\\classes [echoproperties] sun.boot.library.path=C\:\\Program Files\\Java\\jre7\\bin [echoproperties] sun.cpu.endian=little [echoproperties] sun.cpu.isalist=amd64 [echoproperties] sun.desktop=windows [echoproperties] sun.io.unicode.encoding=UnicodeLittle [echoproperties] sun.java.command=org.apache.tools.ant.launch.Launcher -cp .;C\:\\Program Files (x86)\\Java\\jre7\\lib\\ext\\QTJava.zip [echoproperties] sun.java.launcher=SUN_STANDARD [echoproperties] sun.jnu.encoding=Cp1252 [echoproperties] sun.management.compiler=HotSpot 64-Bit Tiered Compilers [echoproperties] sun.os.patch.level=Service Pack 1 [echoproperties] user.country=US [echoproperties] user.dir=C\:\\Temp\\utf8 [echoproperties] user.home=C\:\\Users\\efelton [echoproperties] user.language=en [echoproperties] user.name=efelton [echoproperties] user.script= [echoproperties] user.timezone= [echoproperties] user.variant= BUILD SUCCESSFUL Total time: 1 second Thank you for your help EDIT\UPDATE 6/19/2012 I am developing in a Windows environment. I have installed a TTF from: http://freedesktop.org/wiki/Software/CJKUnifonts/Download I have updated UltraEdit to use the TTF and I can see the Chinese characters. <?xml version="1.0" encoding="UTF-8" ?> <project name="utf8test" default="all" basedir="."> <target name="all"> <echo>??</echo> <echo encoding="ISO-8859-1">ISO-8859-1 ??</echo> <echo encoding="UTF-8">UTF-8 ??</echo> <echo file="echo_output.txt" append="true" >?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="ISO-8859-1">ISO-8859-1 ?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="UTF-8">UTF-8 ?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="UnicodeLittle">UnicodeLittle ?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="UnicodeLittleUnmarked">UnicodeLittleUnmarked ?? ${line.separator}</echo> </target> </project> The output captured by running inside UltraEdit is: Buildfile: E:\temp\utf8\build.xml all: [echo] ?? [echo] ISO-8859-1 ?? [echo] UTF-8 ?? BUILD SUCCESSFUL Total time: 1 second And the echo_output.txt file shows up like this: ?? ISO-8859-1 ?? UTF-8 ?? ÿþU n i c o d e L i t t l e ? ? U n i c o d e L i t t l e U n m a r k e d ? ? So there appears to be somehting fundamentally wrong with how my ANT environment is set up since I cannot simply echo the character to the screen or to a file.

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  • GWT Deserialisation of Persistent Entities (JPA)

    - by slartidan
    Hi everyone, I am currently developing Java/GWT-application which is hosted on a weblogic application server. I am using EJB3.0 with EclipseLink as persistence layer. Sadly my GWT has problems to deserialize persistent entities. It might be helpful for you to know, that I have the EclipseLink-Library in my classpath (including javax.persistence.Entity) am not recieving the persistence objects from a database or persistence-manager - I am creating the objects with standard java code use Eclipse IDE for Java EE Developers for development and deploying and I am compiling my GWT code with the GWT-Plugin (GWT 2.1.0) - my source code is split up in several projects am pretty sure, that the problems occures on client side, since the HTTP response of my server is the same in my working and in my not working example tried to patch javax.persistence.Entity and tried to include several libraries which included javax.persistence.Entity but nothing was helping In my server provides a list of instances of class SerialClass; the interface looks like this: public interface GreetingService extends RemoteService { List<SerialClass> greetServer(); } My onModuleLoad()-Method gets those instances and creates a browser-popup with the information: public void onModuleLoad() { GreetingServiceAsync server = (GreetingServiceAsync) GWT.create(GreetingService.class); server.greetServer(new AsyncCallback<List<SerialClass>>() { public void onFailure(Throwable caught) { } public void onSuccess(List<SerialClass> result) { String resultString = ""; try { for (SerialClass serial : result) { if (serial == null) { resultString += "null "; } else { resultString += ">" + serial.id + "< "; } } } catch (Throwable t) { Window.alert("failed to process"); } Window.alert("success:" + resultString); } }); } My server is looking like this: public class GreetingServiceImpl extends RemoteServiceServlet implements GreetingService { public List<SerialClass> greetServer() throws IllegalArgumentException { List<SerialClass> list = new ArrayList<SerialClass>(); for (int i = 0; i < 100; i++) { list.add(new SerialClass()); } return list; } } Case 1 = everything works fine I am using this SerialClass (either without any annotation, or with any annotation other than Entity - for example javax.persistence.PersistenceContext works fine): //@Entity public class SerialClass implements Serializable, IsSerializable { public int id = 4711; } The popup contains (as expected): success:>4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< >4711< The data sent over HTTP looks like this: //OK[4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,100,1,["java.util.ArrayList/3821976829","serial.shared.SerialClass/10650133"],0,6] Case 2 = its not working at all I am using this SerialClass: @Entity public class SerialClass implements Serializable, IsSerializable { public int id = 4711; } My popup contains (THIS IS MY PROBLEM): success:>2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null >2< null The data sent over HTTP looks like this (exactly the same!): //OK[4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,4711,2,100,1,["java.util.ArrayList/3821976829","serial.shared.SerialClass/10650133"],0,6] There is no suspicious logging output - neither on server, nor on client. All HTTP-responses have return code 200. My current workaround I am going to try to create transfer objects as a copy of my SerialClass - those transfer objects will look exactly the same, but will not have the @Entity annotation. Alternatively I could try to use the RequestFactory (thanks to @Hilbrand for the hint). I really don't know how to solve that problem and I'm really thankful about any suggestions, hints, tips, links, etc.

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