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• SPARC T3-1 Record Results Running JD Edwards EnterpriseOne Day in the Life Benchmark with Added Batch Component

  - by Brian

  Using Oracle's SPARC T3-1 server for the application tier and Oracle's SPARC Enterprise M3000 server for the database tier, a world record result was produced running the Oracle's JD Edwards EnterpriseOne applications Day in the Life benchmark run concurrently with a batch workload. The SPARC T3-1 server based result has 25% better performance than the IBM Power 750 POWER7 server even though the IBM result did not include running a batch component. The SPARC T3-1 server based result has 25% better space/performance than the IBM Power 750 POWER7 server as measured by the online component. The SPARC T3-1 server based result is 5x faster than the x86-based IBM x3650 M2 server system when executing the online component of the JD Edwards EnterpriseOne 9.0.1 Day in the Life benchmark. The IBM result did not include a batch component. The SPARC T3-1 server based result has 2.5x better space/performance than the x86-based IBM x3650 M2 server as measured by the online component. The combination of SPARC T3-1 and SPARC Enterprise M3000 servers delivered a Day in the Life benchmark result of 5000 online users with 0.875 seconds of average transaction response time running concurrently with 19 Universal Batch Engine (UBE) processes at 10 UBEs/minute. The solution exercises various JD Edwards EnterpriseOne applications while running Oracle WebLogic Server 11g Release 1 and Oracle Web Tier Utilities 11g HTTP server in Oracle Solaris Containers, together with the Oracle Database 11g Release 2. The SPARC T3-1 server showed that it could handle the additional workload of batch processing while maintaining the same number of online users for the JD Edwards EnterpriseOne Day in the Life benchmark. This was accomplished with minimal loss in response time. JD Edwards EnterpriseOne 9.0.1 takes advantage of the large number of compute threads available in the SPARC T3-1 server at the application tier and achieves excellent response times. The SPARC T3-1 server consolidates the application/web tier of the JD Edwards EnterpriseOne 9.0.1 application using Oracle Solaris Containers. Containers provide flexibility, easier maintenance and better CPU utilization of the server leaving processing capacity for additional growth. A number of Oracle advanced technology and features were used to obtain this result: Oracle Solaris 10, Oracle Solaris Containers, Oracle Java Hotspot Server VM, Oracle WebLogic Server 11g Release 1, Oracle Web Tier Utilities 11g, Oracle Database 11g Release 2, the SPARC T3 and SPARC64 VII+ based servers. This is the first published result running both online and batch workload concurrently on the JD Enterprise Application server. No published results are available from IBM running the online component together with a batch workload. The 9.0.1 version of the benchmark saw some minor performance improvements relative to 9.0. When comparing between 9.0.1 and 9.0 results, the reader should take this into account when the difference between results is small. Performance Landscape JD Edwards EnterpriseOne Day in the Life Benchmark Online with Batch Workload This is the first publication on the Day in the Life benchmark run concurrently with batch jobs. The batch workload was provided by Oracle's Universal Batch Engine. System RackUnits Online Users Resp Time (sec) BatchConcur(# of UBEs) BatchRate(UBEs/m) Version SPARC T3-1, 1xSPARC T3 (1.65 GHz), Solaris 10 M3000, 1xSPARC64 VII+ (2.86 GHz), Solaris 10 4 5000 0.88 19 10 9.0.1 Resp Time (sec) — Response time of online jobs reported in seconds Batch Concur (# of UBEs) — Batch concurrency presented in the number of UBEs Batch Rate (UBEs/m) — Batch transaction rate in UBEs/minute. JD Edwards EnterpriseOne Day in the Life Benchmark Online Workload Only These results are for the Day in the Life benchmark. They are run without any batch workload. System RackUnits Online Users ResponseTime (sec) Version SPARC T3-1, 1xSPARC T3 (1.65 GHz), Solaris 10 M3000, 1xSPARC64 VII (2.75 GHz), Solaris 10 4 5000 0.52 9.0.1 IBM Power 750, 1xPOWER7 (3.55 GHz), IBM i7.1 4 4000 0.61 9.0 IBM x3650M2, 2xIntel X5570 (2.93 GHz), OVM 2 1000 0.29 9.0 IBM result from http://www-03.ibm.com/systems/i/advantages/oracle/, IBM used WebSphere Configuration Summary Hardware Configuration: 1 x SPARC T3-1 server 1 x 1.65 GHz SPARC T3 128 GB memory 16 x 300 GB 10000 RPM SAS 1 x Sun Flash Accelerator F20 PCIe Card, 92 GB 1 x 10 GbE NIC 1 x SPARC Enterprise M3000 server 1 x 2.86 SPARC64 VII+ 64 GB memory 1 x 10 GbE NIC 2 x StorageTek 2540 + 2501 Software Configuration: JD Edwards EnterpriseOne 9.0.1 with Tools 8.98.3.3 Oracle Database 11g Release 2 Oracle 11g WebLogic server 11g Release 1 version 10.3.2 Oracle Web Tier Utilities 11g Oracle Solaris 10 9/10 Mercury LoadRunner 9.10 with Oracle Day in the Life kit for JD Edwards EnterpriseOne 9.0.1 Oracle’s Universal Batch Engine - Short UBEs and Long UBEs Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and other manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE workload of 15 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large UBEs, and the QPROCESS queue for short UBEs run concurrently. One of the Oracle Solaris Containers ran 4 Long UBEs, while another Container ran 15 short UBEs concurrently. The mixed size UBEs ran concurrently from the SPARC T3-1 server with the 5000 online users driven by the LoadRunner. Oracle’s UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers and two Oracle Fusion Middleware WebLogic Servers 11g R1 coupled with two Oracle Fusion Middleware 11g Web Tier HTTP Server instances on the SPARC T3-1 server were hosted in four separate Oracle Solaris Containers to demonstrate consolidation of multiple application and web servers. See Also SPARC T3-1 oracle.com SPARC Enterprise M3000 oracle.com Oracle Solaris oracle.com JD Edwards EnterpriseOne oracle.com Oracle Database 11g Release 2 Enterprise Edition oracle.com Disclosure Statement Copyright 2011, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 6/27/2011.

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• MIX 2010 Covert Operations Day 2 Silverlight + Windows 7 Phone

  - by GeekAgilistMercenary

  Left the Circus Circus and headed to the geek circus at Mandalay Bay.  Got in, got some breakfast, met a few more people and headed to the keynote. Upon arriving the crew I was hanging with at the event; Erik Mork, Beth Murray, and Brian Henderson and I were entertained with several other thousand geeks by the wicked yo-yoing. The first video demo of something was of Bing Maps and various aspects of Microsoft Research integrated together.  Namely the pictures, put in place, on real 3d element maps of various environments. Silverlight Scott Guthrie, as one would guess, kicked off the keynote.  His first point was that user experience has become a priority at Microsoft.  This can be seen by any observant soul with the release and push of Expression, Silverlight, and the other tools.  This is even more apparent when one takes note of Microsoft bringing in people that can actually do good design and putting them at the forefront. The next thing Scott brought up was a few key points about Silverlight.  Currently Silverlight is a little over 2 years old and has achieved a pretty solid 60% penetration.  Silverlight has all sorts of capabilities that have been developed and are now provided as open source including;  ad injection, smoothing, playback editing, and more.  Another thing he showed, which really struck me as awesome being in the analytics space, was the Olympics and a quick glimpse of the ad statistics, viewer experience, video playback performance, audience trends, and overall viewer participation.  All of it rendered in Silverlight in beautiful detail. The key piece of Scott's various points were all punctuated with the fact that all of this code is available as open source.  Not only is Microsoft really delving into this design element of things, they're getting involved in the right ways. One of the last points I'll bring up about Silverlight 4 is the ability to have HD video on a monitor, and an entirely different activity being done on the other monitor, effectively making Silverlight the only RIA framework that supports multi-monitor support.  Overall, Silverlight is continuing to impress – providing superior capabilities tit-for-tat with the competition. Windows 7 Phone The Windows 7 Phone has 3 primary buttons (yes, more than the iPhone, don't let your mind explode!!).  Start, Search, and Back control all of the needed functionality of the phone.  At the same time, of course, there is the multi-touch, touch, and other interactive abilities of the interface.  The intent, once start is pressed is to have all the information that a phone owner wants displayed immediately.  Avoiding the scrolling through pages of apps or rolling a ball to get through multitudes of other non-interactive phone interfaces.  The Windows 7 Phone simply has the data right in front of you, basically a phone dashboard.  From there it is easy to dive into the interactive areas of the phone. Each area of the interface of the phone is broken into hubs.  These hubs include applications, data, and other things based on a relative basis.  This basis being determined by the user.  These applications interact on many other levels, and form a kind of relationship between each other adding more and more meta-data to the phone user, their interactions between the applications, and of course the social element of their interactions on the phone.  This makes this phone a practical must have for a marketer involved in social media.  The level of wired together interaction is massive, and of course, if you've seen Office Outlook 2010 you know that the power that is pulled into the phone by being tied to Outlook is massive. Joe Belfiore also showed several UI & specifically UX elements of the phone interface that allows paging to be instinctual by simple clipped items, flipping page to page, and other excellent user experience advances for phone devices.  Belfiore's also showed how his people hub had a massive list of people, with pictures, all from various different social networks and other associated relations.  The rendering, speed, and viewing of these people's, their pictures, their social network information, and other characteristics was smooth and in some situations unbelievably rendered.  This demo showed some of the great power of the beta phone, which isn't even as powerful as the planned end device. Joe finished up by jumping into the music, videos, and other media with the Zune Component of the Windows 7 Mobile Phone.  This was all good stuff, but I'll get to what really sold me on the media element in a moment. When Joe was done, Scott Guthrie stepped back up to walk through building a Windows 7 Mobile Phone.  This is were I have to give serious props.  He built this application, in Visual Studio 2010, in front of 2000+ people.  That was cool, but what really was amazing that he build the application in about 2 minutes.  The IDE, side by side design that is standard in Visual Studio is light years ahead of x-Code or any of the iPhone IDEs.  The Windows 7 Mobile System, if it can get market penetration, poses a technologically superior development and phone platform over anything on the market right now.  The biggest problem with the phone, is it just isn't available yet.  I personally can't wait for a chance to build some apps for the new Windows Phone. Netflix, I May Start Up an Account Again! When I get my Windows 7 Phone device, I am absolutely getting a Netflix account again.  The Vertigo crew, as I wrote on Twitter "#MIX10 Props @seesharp on @netflix demo", displayed an application on the phone for Netflix that actually ran HD Video of Rescue Me (with Dennis Leary).  The video played back smooth as it would on a dedicated computer, I was instantly sold.  So this didn't actually sell me on the phone, because I'm already sold, but it did sell me whole heartedly on the media capabilities of the pending phone. Anyway, I try not to do this but I may double post today.  Lunch is over and I'm off to another session very near and dear to the heart of my occupation, Analytics Tracking.  Stay tuned and I should have that post up by the end of the day. Original Post – Check out my other blog for even more technical ramblings and reads.

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• June 2013 Release of the Ajax Control Toolkit

  - by Stephen.Walther

  I’m happy to announce the June 2013 release of the Ajax Control Toolkit. For this release, we enhanced the AjaxFileUpload control to support uploading files directly to Windows Azure. We also improved the SlideShow control by adding support for CSS3 animations. You can get the latest release of the Ajax Control Toolkit by visiting the project page at CodePlex (http://AjaxControlToolkit.CodePlex.com). Alternatively, you can execute the following NuGet command from the Visual Studio Library Package Manager window: Uploading Files to Azure The AjaxFileUpload control enables you to efficiently upload large files and display progress while uploading. With this release, we’ve added support for uploading large files directly to Windows Azure Blob Storage (You can continue to upload to your server hard drive if you prefer). Imagine, for example, that you have created an Azure Blob Storage container named pictures. In that case, you can use the following AjaxFileUpload control to upload to the container: <toolkit:ToolkitScriptManager runat="server" /> <toolkit:AjaxFileUpload ID="AjaxFileUpload1" StoreToAzure="true" AzureContainerName="pictures" runat="server" /> Notice that the AjaxFileUpload control is declared with two properties related to Azure. The StoreToAzure property causes the AjaxFileUpload control to upload a file to Azure instead of the local computer. The AzureContainerName property points to the blob container where the file is uploaded. .int3{position:absolute;clip:rect(487px,auto,auto,444px);}SMALL cash advance VERY CHEAP To use the AjaxFileUpload control, you need to modify your web.config file so it contains some additional settings. You need to configure the AjaxFileUpload handler and you need to point your Windows Azure connection string to your Blob Storage account. <configuration> <appSettings> <!--<add key="AjaxFileUploadAzureConnectionString" value="UseDevelopmentStorage=true"/>--> <add key="AjaxFileUploadAzureConnectionString" value="DefaultEndpointsProtocol=https;AccountName=testact;AccountKey=RvqL89Iw4npvPlAAtpOIPzrinHkhkb6rtRZmD0+ojZupUWuuAVJRyyF/LIVzzkoN38I4LSr8qvvl68sZtA152A=="/> </appSettings> <system.web> <compilation debug="true" targetFramework="4.5" /> <httpRuntime targetFramework="4.5" /> <httpHandlers> <add verb="*" path="AjaxFileUploadHandler.axd" type="AjaxControlToolkit.AjaxFileUploadHandler, AjaxControlToolkit"/> </httpHandlers> </system.web> <system.webServer> <validation validateIntegratedModeConfiguration="false" /> <handlers> <add name="AjaxFileUploadHandler" verb="*" path="AjaxFileUploadHandler.axd" type="AjaxControlToolkit.AjaxFileUploadHandler, AjaxControlToolkit"/> </handlers> <security> <requestFiltering> <requestLimits maxAllowedContentLength="4294967295"/> </requestFiltering> </security> </system.webServer> </configuration> You supply the connection string for your Azure Blob Storage account with the AjaxFileUploadAzureConnectionString property. If you set the value “UseDevelopmentStorage=true” then the AjaxFileUpload will upload to the simulated Blob Storage on your local machine. After you create the necessary configuration settings, you can use the AjaxFileUpload control to upload files directly to Azure (even very large files). Here’s a screen capture of how the AjaxFileUpload control appears in Google Chrome: After the files are uploaded, you can view the uploaded files in the Windows Azure Portal. You can see that all 5 files were uploaded successfully: New AjaxFileUpload Events In response to user feedback, we added two new events to the AjaxFileUpload control (on both the server and the client): · UploadStart – Raised on the server before any files have been uploaded. · UploadCompleteAll – Raised on the server when all files have been uploaded. · OnClientUploadStart – The name of a function on the client which is called before any files have been uploaded. · OnClientUploadCompleteAll – The name of a function on the client which is called after all files have been uploaded. These new events are most useful when uploading multiple files at a time. The updated AjaxFileUpload sample page demonstrates how to use these events to show the total amount of time required to upload multiple files (see the AjaxFileUpload.aspx file in the Ajax Control Toolkit sample site). SlideShow Animated Slide Transitions With this release of the Ajax Control Toolkit, we also added support for CSS3 animations to the SlideShow control. The animation is used when transitioning from one slide to another. Here’s the complete list of animations: · FadeInFadeOut · ScaleX · ScaleY · ZoomInOut · Rotate · SlideLeft · SlideDown You specify the animation which you want to use by setting the SlideShowAnimationType property. For example, here is how you would use the Rotate animation when displaying a set of slides: <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="ShowSlideShow.aspx.cs" Inherits="TestACTJune2013.ShowSlideShow" %> <%@ Register TagPrefix="toolkit" Namespace="AjaxControlToolkit" Assembly="AjaxControlToolkit" %> <script runat="Server" type="text/C#"> [System.Web.Services.WebMethod] [System.Web.Script.Services.ScriptMethod] public static AjaxControlToolkit.Slide[] GetSlides() { return new AjaxControlToolkit.Slide[] { new AjaxControlToolkit.Slide("slides/Blue hills.jpg", "Blue Hills", "Go Blue"), new AjaxControlToolkit.Slide("slides/Sunset.jpg", "Sunset", "Setting sun"), new AjaxControlToolkit.Slide("slides/Winter.jpg", "Winter", "Wintery..."), new AjaxControlToolkit.Slide("slides/Water lilies.jpg", "Water lillies", "Lillies in the water"), new AjaxControlToolkit.Slide("slides/VerticalPicture.jpg", "Sedona", "Portrait style picture") }; } </script> <!DOCTYPE html> <html > <head runat="server"> <title></title> </head> <body> <form id="form1" runat="server"> <div> <toolkit:ToolkitScriptManager ID="ToolkitScriptManager1" runat="server" /> <asp:Image ID="Image1" Height="300" Runat="server" /> <toolkit:SlideShowExtender ID="SlideShowExtender1" TargetControlID="Image1" SlideShowServiceMethod="GetSlides" AutoPlay="true" Loop="true" SlideShowAnimationType="Rotate" runat="server" /> </div> </form> </body> </html> In the code above, the set of slides is exposed by a page method named GetSlides(). The SlideShowAnimationType property is set to the value Rotate. The following animated GIF gives you an idea of the resulting slideshow: If you want to use either the SlideDown or SlideRight animations, then you must supply both an explicit width and height for the Image control which is the target of the SlideShow extender. For example, here is how you would declare an Image and SlideShow control to use a SlideRight animation: <toolkit:ToolkitScriptManager ID="ToolkitScriptManager1" runat="server" /> <asp:Image ID="Image1" Height="300" Width="300" Runat="server" /> <toolkit:SlideShowExtender ID="SlideShowExtender1" TargetControlID="Image1" SlideShowServiceMethod="GetSlides" AutoPlay="true" Loop="true" SlideShowAnimationType="SlideRight" runat="server" /> Notice that the Image control includes both a Height and Width property. Here’s an approximation of this animation using an animated GIF: Summary The Superexpert team worked hard on this release. We hope you like the new improvements to both the AjaxFileUpload and the SlideShow controls. We’d love to hear your feedback in the comments. On to the next sprint!

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• MySQL Cluster 7.2: Over 8x Higher Performance than Cluster 7.1

  - by Mat Keep

  0 0 1 893 5092 Homework 42 11 5974 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary The scalability enhancements delivered by extensions to multi-threaded data nodes enables MySQL Cluster 7.2 to deliver over 8x higher performance than the previous MySQL Cluster 7.1 release on a recent benchmark What’s New in MySQL Cluster 7.2 MySQL Cluster 7.2 was released as GA (Generally Available) in February 2012, delivering many enhancements to performance on complex queries, new NoSQL Key / Value API, cross-data center replication and ease-of-use. These enhancements are summarized in the Figure below, and detailed in the MySQL Cluster New Features whitepaper Figure 1: Next Generation Web Services, Cross Data Center Replication and Ease-of-Use Once of the key enhancements delivered in MySQL Cluster 7.2 is extensions made to the multi-threading processes of the data nodes. Multi-Threaded Data Node Extensions The MySQL Cluster 7.2 data node is now functionally divided into seven thread types: 1) Local Data Manager threads (ldm). Note – these are sometimes also called LQH threads. 2) Transaction Coordinator threads (tc) 3) Asynchronous Replication threads (rep) 4) Schema Management threads (main) 5) Network receiver threads (recv) 6) Network send threads (send) 7) IO threads Each of these thread types are discussed in more detail below. MySQL Cluster 7.2 increases the maximum number of LDM threads from 4 to 16. The LDM contains the actual data, which means that when using 16 threads the data is more heavily partitioned (this is automatic in MySQL Cluster). Each LDM thread maintains its own set of data partitions, index partitions and REDO log. The number of LDM partitions per data node is not dynamically configurable, but it is possible, however, to map more than one partition onto each LDM thread, providing flexibility in modifying the number of LDM threads. The TC domain stores the state of in-flight transactions. This means that every new transaction can easily be assigned to a new TC thread. Testing has shown that in most cases 1 TC thread per 2 LDM threads is sufficient, and in many cases even 1 TC thread per 4 LDM threads is also acceptable. Testing also demonstrated that in some instances where the workload needed to sustain very high update loads it is necessary to configure 3 to 4 TC threads per 4 LDM threads. In the previous MySQL Cluster 7.1 release, only one TC thread was available. This limit has been increased to 16 TC threads in MySQL Cluster 7.2. The TC domain also manages the Adaptive Query Localization functionality introduced in MySQL Cluster 7.2 that significantly enhanced complex query performance by pushing JOIN operations down to the data nodes. Asynchronous Replication was separated into its own thread with the release of MySQL Cluster 7.1, and has not been modified in the latest 7.2 release. To scale the number of TC threads, it was necessary to separate the Schema Management domain from the TC domain. The schema management thread has little load, so is implemented with a single thread. The Network receiver domain was bound to 1 thread in MySQL Cluster 7.1. With the increase of threads in MySQL Cluster 7.2 it is also necessary to increase the number of recv threads to 8. This enables each receive thread to service one or more sockets used to communicate with other nodes the Cluster. The Network send thread is a new thread type introduced in MySQL Cluster 7.2. Previously other threads handled the sending operations themselves, which can provide for lower latency. To achieve highest throughput however, it has been necessary to create dedicated send threads, of which 8 can be configured. It is still possible to configure MySQL Cluster 7.2 to a legacy mode that does not use any of the send threads – useful for those workloads that are most sensitive to latency. The IO Thread is the final thread type and there have been no changes to this domain in MySQL Cluster 7.2. Multiple IO threads were already available, which could be configured to either one thread per open file, or to a fixed number of IO threads that handle the IO traffic. Except when using compression on disk, the IO threads typically have a very light load. Benchmarking the Scalability Enhancements The scalability enhancements discussed above have made it possible to scale CPU usage of each data node to more than 5x of that possible in MySQL Cluster 7.1. In addition, a number of bottlenecks have been removed, making it possible to scale data node performance by even more than 5x. Figure 2: MySQL Cluster 7.2 Delivers 8.4x Higher Performance than 7.1 The flexAsynch benchmark was used to compare MySQL Cluster 7.2 performance to 7.1 across an 8-node Intel Xeon x5670-based cluster of dual socket commodity servers (6 cores each). As the results demonstrate, MySQL Cluster 7.2 delivers over 8x higher performance per data nodes than MySQL Cluster 7.1. More details of this and other benchmarks will be published in a new whitepaper – coming soon, so stay tuned! In a following blog post, I’ll provide recommendations on optimum thread configurations for different types of server processor. You can also learn more from the Best Practices Guide to Optimizing Performance of MySQL Cluster Conclusion MySQL Cluster has achieved a range of impressive benchmark results, and set in context with the previous 7.1 release, is able to deliver over 8x higher performance per node. As a result, the multi-threaded data node extensions not only serve to increase performance of MySQL Cluster, they also enable users to achieve significantly improved levels of utilization from current and future generations of massively multi-core, multi-thread processor designs.

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• Combination of Operating Mode and Commit Strategy

  - by Kevin Yang

  If you want to populate a source into multiple targets, you may also want to ensure that every row from the source affects all targets uniformly (or separately). Let’s consider the Example Mapping below. If a row from SOURCE causes different changes in multiple targets (TARGET_1, TARGET_2 and TARGET_3), for example, it can be successfully inserted into TARGET_1 and TARGET_3, but failed to be inserted into TARGET_2, and the current Mapping Property TLO (target load order) is “TARGET_1 -> TARGET_2 -> TARGET_3”. What should Oracle Warehouse Builder do, in order to commit the appropriate data to all affected targets at the same time? If it doesn’t behave as you intended, the data could become inaccurate and possibly unusable.                                               Example Mapping In OWB, we can use Mapping Configuration Commit Strategies and Operating Modes together to achieve this kind of requirements. Below we will explore the combination of these two features and how they affect the results in the target tables Before going to the example, let’s review some of the terms we will be using (Details can be found in white paper Oracle® Warehouse Builder Data Modeling, ETL, and Data Quality Guide11g Release 2): Operating Modes: Set-Based Mode: Warehouse Builder generates a single SQL statement that processes all data and performs all operations. Row-Based Mode: Warehouse Builder generates statements that process data row by row. The select statement is in a SQL cursor. All subsequent statements are PL/SQL. Row-Based (Target Only) Mode: Warehouse Builder generates a cursor select statement and attempts to include as many operations as possible in the cursor. For each target, Warehouse Builder inserts each row into the target separately. Commit Strategies: Automatic: Warehouse Builder loads and then automatically commits data based on the mapping design. If the mapping has multiple targets, Warehouse Builder commits and rolls back each target separately and independently of other targets. Use the automatic commit when the consequences of multiple targets being loaded unequally are not great or are irrelevant. Automatic correlated: It is a specialized type of automatic commit that applies to PL/SQL mappings with multiple targets only. Warehouse Builder considers all targets collectively and commits or rolls back data uniformly across all targets. Use the correlated commit when it is important to ensure that every row in the source affects all affected targets uniformly. Manual: select manual commit control for PL/SQL mappings when you want to interject complex business logic, perform validations, or run other mappings before committing data. Combination of the commit strategy and operating mode To understand the effects of each combination of operating mode and commit strategy, I’ll illustrate using the following example Mapping. Firstly we insert 100 rows into the SOURCE table and make sure that the 99th row and 100th row have the same ID value. And then we create a unique key constraint on ID column for TARGET_2 table. So while running the example mapping, OWB tries to load all 100 rows to each of the targets. But the mapping should fail to load the 100th row to TARGET_2, because it will violate the unique key constraint of table TARGET_2. With different combinations of Commit Strategy and Operating Mode, here are the results ¦ Set-based/ Correlated Commit: Configuration of Example mapping:                                                     Result:                                                      What’s happening: A single error anywhere in the mapping triggers the rollback of all data. OWB encounters the error inserting into Target_2, it reports an error for the table and does not load the row. OWB rolls back all the rows inserted into Target_1 and does not attempt to load rows to Target_3. No rows are added to any of the target tables. ¦ Row-based/ Correlated Commit: Configuration of Example mapping:                                                   Result:                                                  What’s happening: OWB evaluates each row separately and loads it to all three targets. Loading continues in this way until OWB encounters an error loading row 100th to Target_2. OWB reports the error and does not load the row. It rolls back the row 100th previously inserted into Target_1 and does not attempt to load row 100 to Target_3. Then, if there are remaining rows, OWB will continue loading them, resuming with loading rows to Target_1. The mapping completes with 99 rows inserted into each target. ¦ Set-based/ Automatic Commit: Configuration of Example mapping: Result: What’s happening: When OWB encounters the error inserting into Target_2, it does not load any rows and reports an error for the table. It does, however, continue to insert rows into Target_3 and does not roll back the rows previously inserted into Target_1. The mapping completes with one error message for Target_2, no rows inserted into Target_2, and 100 rows inserted into Target_1 and Target_3 separately. ¦ Row-based/Automatic Commit: Configuration of Example mapping: Result: What’s happening: OWB evaluates each row separately for loading into the targets. Loading continues in this way until OWB encounters an error loading row 100 to Target_2 and reports the error. OWB does not roll back row 100th from Target_1, does insert it into Target_3. If there are remaining rows, it will continue to load them. The mapping completes with 99 rows inserted into Target_2 and 100 rows inserted into each of the other targets. Note: Automatic Correlated commit is not applicable for row-based (target only). If you design a mapping with the row-based (target only) and correlated commit combination, OWB runs the mapping but does not perform the correlated commit. In set-based mode, correlated commit may impact the size of your rollback segments. Space for rollback segments may be a concern when you merge data (insert/update or update/insert). Correlated commit operates transparently with PL/SQL bulk processing code. The correlated commit strategy is not available for mappings run in any mode that are configured for Partition Exchange Loading or that include a Queue, Match Merge, or Table Function operator. If you want to practice in your own environment, you can follow the steps: 1. Import the MDL file: commit_operating_mode.mdl 2. Fix the location for oracle module ORCL and deploy all tables under it. 3. Insert sample records into SOURCE table, using below plsql code: begin     for i in 1..99     loop         insert into source values(i, 'col_'||i);     end loop;     insert into source values(99, 'col_99'); end; 4. Configure MAPPING_1 to any combinations of operating mode and commit strategy you want to test. And make sure feature TLO of mapping is open. 5. Deploy Mapping “MAPPING_1”. 6. Run the mapping and check the result.

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• New Feature in ODI 11.1.1.6: ODI for Big Data

  - by Julien Testut

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} By Ananth Tirupattur Starting with Oracle Data Integrator 11.1.1.6.0, ODI is offering a solution to process Big Data. This post provides an overview of this feature. With all the buzz around Big Data and before getting into the details of ODI for Big Data, I will provide a brief introduction to Big Data and Oracle Solution for Big Data. So, what is Big Data? Big data includes: structured data (this includes data from relation data stores, xml data stores), semi-structured data (this includes data from weblogs) unstructured data (this includes data from text blob, images) Traditionally, business decisions are based on the information gathered from transactional data. For example, transactional Data from CRM applications is fed to a decision system for analysis and decision making. Products such as ODI play a key role in enabling decision systems. However, with the emergence of massive amounts of semi-structured and unstructured data it is important for decision system to include them in the analysis to achieve better decision making capability. While there is an abundance of opportunities for business for gaining competitive advantages, process of Big Data has challenges. The challenges of processing Big Data include: Volume of data Velocity of data - The high Rate at which data is generated Variety of data In order to address these challenges and convert them into opportunities, we would need an appropriate framework, platform and the right set of tools. Hadoop is an open source framework which is highly scalable, fault tolerant system, for storage and processing large amounts of data. Hadoop provides 2 key services, distributed and reliable storage called Hadoop Distributed File System or HDFS and a framework for parallel data processing called Map-Reduce. Innovations in Hadoop and its related technology continue to rapidly evolve, hence therefore, it is highly recommended to follow information on the web to keep up with latest information. Oracle's vision is to provide a comprehensive solution to address the challenges faced by Big Data. Oracle is providing the necessary Hardware, software and tools for processing Big Data Oracle solution includes: Big Data Appliance Oracle NoSQL Database Cloudera distribution for Hadoop Oracle R Enterprise- R is a statistical package which is very popular among data scientists. ODI solution for Big Data Oracle Loader for Hadoop for loading data from Hadoop to Oracle. Further details can be found here: http://www.oracle.com/us/products/database/big-data-appliance/overview/index.html ODI Solution for Big Data: ODI’s goal is to minimize the need to understand the complexity of Hadoop framework and simplify the adoption of processing Big Data seamlessly in an enterprise. ODI is providing the capabilities for an integrated architecture for processing Big Data. This includes capability to load data in to Hadoop, process data in Hadoop and load data from Hadoop into Oracle. ODI is expanding its support for Big Data by providing the following out of the box Knowledge Modules (KMs). IKM File to Hive (LOAD DATA).Load unstructured data from File (Local file system or HDFS ) into Hive IKM Hive Control AppendTransform and validate structured data on Hive IKM Hive TransformTransform unstructured data on Hive IKM File/Hive to Oracle (OLH)Load processed data in Hive to Oracle RKM HiveReverse engineer Hive tables to generate models Using the Loading KM you can map files (local and HDFS files) to the corresponding Hive tables. For example, you can map weblog files categorized by date into a corresponding partitioned Hive table schema. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Using the Hive control Append KM you can validate and transform data in Hive. In the below example, two source Hive tables are joined and mapped to a target Hive table. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} The Hive Transform KM facilitates processing of semi-structured data in Hive. In the below example, the data from weblog is processed using a Perl script and mapped to target Hive table. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Using the Oracle Loader for Hadoop (OLH) KM you can load data from Hive table or HDFS to a corresponding table in Oracle. OLH is available as a standalone product. ODI greatly enhances OLH capability by generating the configuration and mapping files for OLH based on the configuration provided in the interface and KM options. ODI seamlessly invokes OLH when executing the scenario. In the below example, a HDFS file is mapped to a table in Oracle. Development and Deployment:The following diagram illustrates the development and deployment of ODI solution for Big Data. Using the ODI Studio on your development machine create and develop ODI solution for processing Big Data by connecting to a MySQL DB or Oracle database on a BDA machine or Hadoop cluster. Schedule the ODI scenarios to be executed on the ODI agent deployed on the BDA machine or Hadoop cluster. ODI Solution for Big Data provides several exciting new capabilities to facilitate the adoption of Big Data in an enterprise. You can find more information about the Oracle Big Data connectors on OTN. You can find an overview of all the new features introduced in ODI 11.1.1.6 in the following document: ODI 11.1.1.6 New Features Overview

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• A New Threat To Web Applications: Connection String Parameter Pollution (CSPP)

  - by eric.maurice

  Hi, this is Shaomin Wang. I am a security analyst in Oracle's Security Alerts Group. My primary responsibility is to evaluate the security vulnerabilities reported externally by security researchers on Oracle Fusion Middleware and to ensure timely resolution through the Critical Patch Update. Today, I am going to talk about a serious type of attack: Connection String Parameter Pollution (CSPP). Earlier this year, at the Black Hat DC 2010 Conference, two Spanish security researchers, Jose Palazon and Chema Alonso, unveiled a new class of security vulnerabilities, which target insecure dynamic connections between web applications and databases. The attack called Connection String Parameter Pollution (CSPP) exploits specifically the semicolon delimited database connection strings that are constructed dynamically based on the user inputs from web applications. CSPP, if carried out successfully, can be used to steal user identities and hijack web credentials. CSPP is a high risk attack because of the relative ease with which it can be carried out (low access complexity) and the potential results it can have (high impact). In today's blog, we are going to first look at what connection strings are and then review the different ways connection string injections can be leveraged by malicious hackers. We will then discuss how CSPP differs from traditional connection string injection, and the measures organizations can take to prevent this kind of attacks. In web applications, a connection string is a set of values that specifies information to connect to backend data repositories, in most cases, databases. The connection string is passed to a provider or driver to initiate a connection. Vendors or manufacturers write their own providers for different databases. Since there are many different providers and each provider has multiple ways to make a connection, there are many different ways to write a connection string. Here are some examples of connection strings from Oracle Data Provider for .Net/ODP.Net: Oracle Data Provider for .Net / ODP.Net; Manufacturer: Oracle; Type: .NET Framework Class Library: - Using TNS Data Source = orcl; User ID = myUsername; Password = myPassword; - Using integrated security Data Source = orcl; Integrated Security = SSPI; - Using the Easy Connect Naming Method Data Source = username/password@//myserver:1521/my.server.com - Specifying Pooling parameters Data Source=myOracleDB; User Id=myUsername; Password=myPassword; Min Pool Size=10; Connection Lifetime=120; Connection Timeout=60; Incr Pool Size=5; Decr Pool Size=2; There are many variations of the connection strings, but the majority of connection strings are key value pairs delimited by semicolons. Attacks on connection strings are not new (see for example, this SANS White Paper on Securing SQL Connection String). Connection strings are vulnerable to injection attacks when dynamic string concatenation is used to build connection strings based on user input. When the user input is not validated or filtered, and malicious text or characters are not properly escaped, an attacker can potentially access sensitive data or resources. For a number of years now, vendors, including Oracle, have created connection string builder class tools to help developers generate valid connection strings and potentially prevent this kind of vulnerability. Unfortunately, not all application developers use these utilities because they are not aware of the danger posed by this kind of attacks. So how are Connection String parameter Pollution (CSPP) attacks different from traditional Connection String Injection attacks? First, let's look at what parameter pollution attacks are. Parameter pollution is a technique, which typically involves appending repeating parameters to the request strings to attack the receiving end. Much of the public attention around parameter pollution was initiated as a result of a presentation on HTTP Parameter Pollution attacks by Stefano Di Paola and Luca Carettoni delivered at the 2009 Appsec OWASP Conference in Poland. In HTTP Parameter Pollution attacks, an attacker submits additional parameters in HTTP GET/POST to a web application, and if these parameters have the same name as an existing parameter, the web application may react in different ways depends on how the web application and web server deal with multiple parameters with the same name. When applied to connections strings, the rule for the majority of database providers is the "last one wins" algorithm. If a KEYWORD=VALUE pair occurs more than once in the connection string, the value associated with the LAST occurrence is used. This opens the door to some serious attacks. By way of example, in a web application, a user enters username and password; a subsequent connection string is generated to connect to the back end database. Data Source = myDataSource; Initial Catalog = db; Integrated Security = no; User ID = myUsername; Password = XXX; In the password field, if the attacker enters "xxx; Integrated Security = true", the connection string becomes, Data Source = myDataSource; Initial Catalog = db; Integrated Security = no; User ID = myUsername; Password = XXX; Intergrated Security = true; Under the "last one wins" principle, the web application will then try to connect to the database using the operating system account under which the application is running to bypass normal authentication. CSPP poses serious risks for unprepared organizations. It can be particularly dangerous if an Enterprise Systems Management web front-end is compromised, because attackers can then gain access to control panels to configure databases, systems accounts, etc. Fortunately, organizations can take steps to prevent this kind of attacks. CSPP falls into the Injection category of attacks like Cross Site Scripting or SQL Injection, which are made possible when inputs from users are not properly escaped or sanitized. Escaping is a technique used to ensure that characters (mostly from user inputs) are treated as data, not as characters, that is relevant to the interpreter's parser. Software developers need to become aware of the danger of these attacks and learn about the defenses mechanism they need to introduce in their code. As well, software vendors need to provide templates or classes to facilitate coding and eliminate developers' guesswork for protecting against such vulnerabilities. Oracle has introduced the OracleConnectionStringBuilder class in Oracle Data Provider for .NET. Using this class, developers can employ a configuration file to provide the connection string and/or dynamically set the values through key/value pairs. It makes creating connection strings less error-prone and easier to manager, and ultimately using the OracleConnectionStringBuilder class provides better security against injection into connection strings. For More Information: - The OracleConnectionStringBuilder is located at http://download.oracle.com/docs/cd/B28359_01/win.111/b28375/OracleConnectionStringBuilderClass.htm - Oracle has developed a publicly available course on preventing SQL Injections. The Server Technologies Curriculum course "Defending Against SQL Injection Attacks!" is located at http://st-curriculum.oracle.com/tutorial/SQLInjection/index.htm - The OWASP web site also provides a number of useful resources. It is located at http://www.owasp.org/index.php/Main_Page

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• In Case You Weren’t There: Blogwell NYC

  - by Mike Stiles

  0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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• Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service

  - by Elton Stoneman

  We're in the process of delivering an enabling project to expose on-premise WCF services securely to Internet consumers. The Azure Service Bus Relay is doing the clever stuff, we register our on-premise service with Azure, consumers call into our .servicebus.windows.net namespace, and their requests are relayed and serviced on-premise. In theory it's all wonderfully simple; by using the relay we get lots of protocol options, free HTTPS and load balancing, and by integrating to ACS we get plenty of security options. Part of our delivery is a suite of sample consumers for the service - .NET, jQuery, PHP - and this set of posts will cover setting up the service and the consumers. Part 1: Exposing the on-premise service In theory, this is ultra-straightforward. In practice, and on a dev laptop it is - but in a corporate network with firewalls and proxies, it isn't, so we'll walkthrough some of the pitfalls. Note that I'm using the "old" Azure portal which will soon be out of date, but the new shiny portal should have the same steps available and be easier to use. We start with a simple WCF service which takes a string as input, reverses the string and returns it. The Part 1 version of the code is on GitHub here: on GitHub here: IPASBR Part 1. Configuring Azure Service Bus Start by logging into the Azure portal and registering a Service Bus namespace which will be our endpoint in the cloud. Give it a globally unique name, set it up somewhere near you (if you’re in Europe, remember Europe (North) is Ireland, and Europe (West) is the Netherlands), and  enable ACS integration by ticking "Access Control" as a service: Authenticating and authorizing to ACS When we try to register our on-premise service as a listener for the Service Bus endpoint, we need to supply credentials, which means only trusted service providers can act as listeners. We can use the default "owner" credentials, but that has admin permissions so a dedicated service account is better (Neil Mackenzie has a good post On Not Using owner with the Azure AppFabric Service Bus with lots of permission details). Click on "Access Control Service" for the namespace, navigate to Service Identities and add a new one. Give the new account a sensible name and description: Let ACS generate a symmetric key for you (this will be the shared secret we use in the on-premise service to authenticate as a listener), but be sure to set the expiration date to something usable. The portal defaults to expiring new identities after 1 year - but when your year is up *your identity will expire without warning* and everything will stop working. In production, you'll need governance to manage identity expiration and a process to make sure you renew identities and roll new keys regularly. The new service identity needs to be authorized to listen on the service bus endpoint. This is done through claim mapping in ACS - we'll set up a rule that says if the nameidentifier in the input claims has the value serviceProvider, in the output we'll have an action claim with the value Listen. In the ACS portal you'll see that there is already a Relying Party Application set up for ServiceBus, which has a Default rule group. Edit the rule group and click Add to add this new rule: The values to use are: Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: serviceProvider Output claim type: net.windows.servicebus.action Output claim value: Listen When your service namespace and identity are set up, open the Part 1 solution and put your own namespace, service identity name and secret key into the file AzureConnectionDetails.xml in Solution Items, e.g: <azure namespace="sixeyed-ipasbr">    <!-- ACS credentials for the listening service (Part1):-->   <service identityName="serviceProvider"            symmetricKey="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>  </azure> Build the solution, and the T4 template will generate the Web.config for the service project with your Azure details in the transportClientEndpointBehavior:           <behavior name="SharedSecret">             <transportClientEndpointBehavior credentialType="SharedSecret">               <clientCredentials>                 <sharedSecret issuerName="serviceProvider"                               issuerSecret="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>               </clientCredentials>             </transportClientEndpointBehavior>           </behavior> , and your service namespace in the Azure endpoint:         <!-- Azure Service Bus endpoints -->          <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net"                   binding="netTcpRelayBinding"                   contract="Sixeyed.Ipasbr.Services.IFormatService"                   behaviorConfiguration="SharedSecret">         </endpoint> The sample project is hosted in IIS, but it won't register with Azure until the service is activated. Typically you'd install AppFabric 1.1 for Widnows Server and set the service to auto-start in IIS, but for dev just navigate to the local REST URL, which will activate the service and register it with Azure. Testing the service locally As well as an Azure endpoint, the service has a WebHttpBinding for local REST access:         <!-- local REST endpoint for internal use -->         <endpoint address="rest"                   binding="webHttpBinding"                   behaviorConfiguration="RESTBehavior"                   contract="Sixeyed.Ipasbr.Services.IFormatService" /> Build the service, then navigate to: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc/rest/reverse?string=abc123 - and you should see the reversed string response: If your network allows it, you'll get the expected response as before, but in the background your service will also be listening in the cloud. Good stuff! Who needs network security? Onto the next post for consuming the service with the netTcpRelayBinding.  Setting up network access to Azure But, if you get an error, it's because your network is secured and it's doing something to stop the relay working. The Service Bus relay bindings try to use direct TCP connections to Azure, so if ports 9350-9354 are available *outbound*, then the relay will run through them. If not, the binding steps down to standard HTTP, and issues a CONNECT across port 443 or 80 to set up a tunnel for the relay. If your network security guys are doing their job, the first option will be blocked by the firewall, and the second option will be blocked by the proxy, so you'll get this error: System.ServiceModel.CommunicationException: Unable to reach sixeyed-ipasbr.servicebus.windows.net via TCP (9351, 9352) or HTTP (80, 443) - and that will probably be the start of lots of discussions. Network guys don't really like giving servers special permissions for the web proxy, and they really don't like opening ports, so they'll need to be convinced about this. The resolution in our case was to put up a dedicated box in a DMZ, tinker with the firewall and the proxy until we got a relay connection working, then run some traffic which the the network guys monitored to do a security assessment afterwards. Along the way we hit a few more issues, diagnosed mainly with Fiddler and Wireshark: System.Net.ProtocolViolationException: Chunked encoding upload is not supported on the HTTP/1.0 protocol - this means the TCP ports are not available, so Azure tries to relay messaging traffic across HTTP. The service can access the endpoint, but the proxy is downgrading traffic to HTTP 1.0, which does not support tunneling, so Azure can’t make its connection. We were using the Squid proxy, version 2.6. The Squid project is incrementally adding HTTP 1.1 support, but there's no definitive list of what's supported in what version (here are some hints). System.ServiceModel.Security.SecurityNegotiationException: The X.509 certificate CN=servicebus.windows.net chain building failed. The certificate that was used has a trust chain that cannot be verified. Replace the certificate or change the certificateValidationMode. The evocation function was unable to check revocation because the revocation server was offline. - by this point we'd given up on the HTTP proxy and opened the TCP ports. We got this error when the relay binding does it's authentication hop to ACS. The messaging traffic is TCP, but the control traffic still goes over HTTP, and as part of the ACS authentication the process checks with a revocation server to see if Microsoft’s ACS cert is still valid, so the proxy still needs some clearance. The service account (the IIS app pool identity) needs access to: www.public-trust.com mscrl.microsoft.com We still got this error periodically with different accounts running the app pool. We fixed that by ensuring the machine-wide proxy settings are set up, so every account uses the correct proxy: netsh winhttp set proxy proxy-server="http://proxy.x.y.z" - and you might need to run this to clear out your credential cache: certutil -urlcache * delete If your network guys end up grudgingly opening ports, they can restrict connections to the IP address range for your chosen Azure datacentre, which might make them happier - see Windows Azure Datacenter IP Ranges. After all that you've hopefully got an on-premise service listening in the cloud, which you can consume from pretty much any technology.

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• Package management fails in update-manager with gzip problems and compilation errors. U12.04LTS

  - by HarveyP

  Similar to but not the same as Package management system corrupted. Cannot install or remove packages. U12.04LTS (an earlier problem) with package management system. Followed all of L. D. James suggestions in his answer to no avail. This time as well as the gzip error I am also getting compilation errors. The difference may be due to a lack of compilation in my earlier problem so it may be the same error. The packages concerned are enumerated in the output from update-manager below. Also included below that is the output from apt-get -f install apt-get autoremove gives same output. Tried update without SSL updates - 9 to install and got "Unhandled Error in aptdaemon". Output number 3 below. One at a time - output 4 - is for firefox, first in the list of packages. Falls over at libssl1.0.0 despite deselection of it from update ... Tried apt-get install --reinstall dpkg which succeeded, apt-get install --reinstall tar and apt-get install --reinstall gzip both of which failed at libssl1.0.0 as ever. (as suggested by Subv3rsion elsewhere in this forum) Now cannot apt-get update with complete success even after changing server and apt-get clean - output number 5 below ... 1). Output from update-manager The following packages will be upgraded:<> firefox firefox-globalmenu firefox-locale-en libavcodec-extra-53 libavformat53 libavutil-extra-51 libjson0 libpostproc52 libssl1.0.0 libswscale2 openssl 11 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.<br> Need to get 0 B/46.5 MB of archives. After this operation, 1,416 kB of additional disk space will be used.<br> Do you want to continue [Y/n]? y debconf: Perl may be unconfigured (Bareword "gensym" not allowed while "strict subs" in use at /usr/lib/perl/5.14/IO/Handle.pm line 67. BEGIN not safe after errors--compilation aborted at /usr/lib/perl/5.14/IO/Handle.pm line 366. Compilation failed in require at /usr/lib/perl/5.14/IO/Seekable.pm line 9. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/IO/Seekable.pm line 9. Compilation failed in require at /usr/lib/perl/5.14/IO/File.pm line 11. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/IO/File.pm line 11. Compilation failed in require at /usr/share/perl/5.14/FileHandle.pm line 9. Compilation failed in require at (eval 1) line 3. BEGIN failed--compilation aborted at (eval 1) line 3. ) -- aborting (Reading database ... 160575 files and directories currently installed.) Preparing to replace libssl1.0.0 1.0.1-4ubuntu5.14 (using .../libssl1.0.0_1.0.1-4ubuntu5.15_i386.deb) ... Unpacking replacement libssl1.0.0 ... dpkg-deb (subprocess): data: internal gzip read error: '<fd:4>: data error' dpkg-deb: error: subprocess <decompress> returned error exit status 2 dpkg: error processing /var/cache/apt/archives/libssl1.0.0_1.0.1-4ubuntu5.15_i386.deb (--unpack):<br> subprocess dpkg-deb --fsys-tarfile returned error exit status 2 No apport report written because MaxReports has already been reached Bareword "gensym" not allowed while "strict subs" in use at /usr/lib/perl/5.14/IO/Handle.pm line 67. BEGIN not safe after errors--compilation aborted at /usr/lib/perl/5.14/IO/Handle.pm line 366. Compilation failed in require at /usr/lib/perl/5.14/IO/Seekable.pm line 9. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/IO/Seekable.pm line 9. Compilation failed in require at /usr/lib/perl/5.14/IO/File.pm line 11. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/IO/File.pm line 11. Compilation failed in require at /usr/share/perl/5.14/FileHandle.pm line 9. Compilation failed in require at /usr/share/perl5/Debconf/Template.pm line 8. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Template.pm line 8. Compilation failed in require at /usr/share/perl5/Debconf/Question.pm line 8. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Question.pm line 8. Compilation failed in require at /usr/share/perl5/Debconf/Config.pm line 7. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Config.pm line 7. Compilation failed in require at /usr/share/perl5/Debconf/Log.pm line 10. Compilation failed in require at /usr/share/perl5/Debconf/Db.pm line 7. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Db.pm line 7. Compilation failed in require at /usr/share/debconf/frontend line 6. BEGIN failed--compilation aborted at /usr/share/debconf/frontend line 6. dpkg: error whale cleanang up: subprgcess installed post-installation script returned error exit status 2 Errors were encountered while processing: /var/cache/apt/archives/libssl1.0.0_1.0.1-4ubuntu5.15_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1) 2). Output from install -f harveyp@harveyp:~$ sudo apt-get -f install [sudo] password for harveyp: Reading package lists... Done Building dependency tree Reading state information... Done 0 to upgrade, 0 to newly install, 0 to remove and 11 not to upgrade. 1 not fully installed or removed.<br> After this operation, 0 B of additional disk space will be used. E: Internal Error, No file name for libssl1.0.0 3). Unhandled error from aptdaemon Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/aptdaemon/worker.py", line 1045, in _simulate trans.unauthenticated = self.__simulate(trans) File "/usr/lib/python2.7/dist-packages/aptdaemon/worker.py", line 1160, in __simulate unauthenticated = self._get_unauthenticated() File "/usr/lib/python2.7/dist-packages/aptdaemon/worker.py", line 347, in _get_unauthenticated for pkg in self._iterate_packages(): File "/usr/lib/python2.7/dist-packages/aptdaemon/worker.py", line 1356, in _iterate_packages for enum, pkg in enumerate(self._cache): File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 216, in __iter__ yield self[pkgname] File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 201, in __getitem__ pkg = self._weakref[key] = Package(self, self._cache[key]) KeyError: 'librqrcode-rubq-doc 4). output from update of firefox installArchives() failed: Error in function: < Setting up libssl1.0.0 (1.0.1-4ubuntu5.14) ... Bareword "gensym" not allowed while "strict subs" in use at /usr/lib/perl/5.14/IO/Handle.pm line 67. BEGIN not safe after errors--compilation aborted at /usr/lib/perl/5.14/IO/Handle.pm line 366. Compilation failed in require at /usr/lib/perl/5.14/IO/Seekable.pm line 9. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/IO/Seekable.pm line 9. Compilation failed in require at /usr/lib/perl/5.14/IO/File.pm line 11. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/IO/File.pm line 11. Compilation failed in require at /usr/share/perl/5.14/FileHandle.pm line 9. Compilation failed in require at /usr/share/perl5/Debconf/Template.pm line 8. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Template.pm line 8. Compilation failed in require at /usr/share/perl5/Debconf/Question.pm line 8. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Question.pm line 8. Compilation failed in require at /usr/share/perl5/Debconf/Config.pm line 7. BEGIN failed--compilation aborted at /usr/share/perl5/Debconf/Config.pm line 7. Compilation failed in require at /usr/share/perl5/Debconf/Log.pm line 10. 5. output from apt-get update ...snip ... Hit http://ubuntu-archive.mirrors.free.org precise-security/multiverse Translation-en Hit http://ubuntu-archive.mirrors.free.org precise-security/restricted Translation-en Hit http://ubuntu-archive.mirrors.free.org precise-security/universe Translation-en Fetched 368 kB in 6s (59.5 kB/s) W: Failed to fetch gzip:/var/lib/apt/lists/partial/ubuntu-archive.mirrors.free.org_ubuntu_dists_precise_universe_source_Sources Hash Sum mismatch E: Some index files failed to download. They have been ignored, or old ones used instead.

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• SQL SERVER – Using expressor Composite Types to Enforce Business Rules

  - by pinaldave

  One of the features that distinguish the expressor Data Integration Platform from other products in the data integration space is its concept of composite types, which provide an effective and easily reusable way to clearly define the structure and characteristics of data within your application.  An important feature of the composite type approach is that it allows you to easily adjust the content of a record to its ultimate purpose.  For example, a record used to update a row in a database table is easily defined to include only the minimum set of columns, that is, a value for the key column and values for only those columns that need to be updated. Much like a class in higher level programming languages, you can also use the composite type as a way to enforce business rules onto your data by encapsulating a datum’s name, data type, and constraints (for example, maximum, minimum, or acceptable values) as a single entity, which ensures that your data can not assume an invalid value.  To what extent you use this functionality is a decision you make when designing your application; the expressor design paradigm does not force this approach on you. Let’s take a look at how these features are used.  Suppose you want to create a group of applications that maintain the employee table in your human resources database. Your table might have a structure similar to the HumanResources.Employee table in the AdventureWorks database.  This table includes two columns, EmployeID and rowguid, that are maintained by the relational database management system; you cannot provide values for these columns when inserting new rows into the table. Additionally, there are columns such as VacationHours and SickLeaveHours that you might choose to update for all employees on a monthly basis, which justifies creation of a dedicated application. By creating distinct composite types for the read, insert and update operations against this table, you can more easily manage this table’s content. When developing this application within expressor Studio, your first task is to create a schema artifact for the database table.  This process is completely driven by a wizard, only requiring that you select the desired database schema and table.  The resulting schema artifact defines the mapping of result set records to a record within the expressor data integration application.  The structure of the record within the expressor application is a composite type that is given the default name CompositeType1.  As you can see in the following figure, all columns from the table are included in the result set and mapped to an identically named attribute in the default composite type. If you are developing an application that needs to read this table, perhaps to prepare a year-end report of employees by department, you would probably not be interested in the data in the rowguid and ModifiedDate columns.  A typical approach would be to drop this unwanted data in a downstream operator.  But using an alternative composite type provides a better approach in which the unwanted data never enters your application. While working in expressor  Studio’s schema editor, simply create a second composite type within the same schema artifact, which you could name ReadTable, and remove the attributes corresponding to the unwanted columns. The value of an alternative composite type is even more apparent when you want to insert into or update the table.  In the composite type used to insert rows, remove the attributes corresponding to the EmployeeID primary key and rowguid uniqueidentifier columns since these values are provided by the relational database management system. And to update just the VacationHours and SickLeaveHours columns, use a composite type that includes only the attributes corresponding to the EmployeeID, VacationHours, SickLeaveHours and ModifiedDate columns. By specifying this schema artifact and composite type in a Write Table operator, your upstream application need only deal with the four required attributes and there is no risk of unintentionally overwriting a value in a column that does not need to be updated. Now, what about the option to use the composite type to enforce business rules?  If you review the composition of the default composite type CompositeType1, you will note that the constraints defined for many of the attributes mirror the table column specifications.  For example, the maximum number of characters in the NationaIDNumber, LoginID and Title attributes is equivalent to the maximum width of the target column, and the size of the MaritalStatus and Gender attributes is limited to a single character as required by the table column definition.  If your application code leads to a violation of these constraints, an error will be raised.  The expressor design paradigm then allows you to handle the error in a way suitable for your application.  For example, a string value could be truncated or a numeric value could be rounded. Moreover, you have the option of specifying additional constraints that support business rules unrelated to the table definition. Let’s assume that the only acceptable values for marital status are S, M, and D.  Within the schema editor, double-click on the MaritalStatus attribute to open the Edit Attribute window.  Then click the Allowed Values checkbox and enter the acceptable values into the Constraint Value text box. The schema editor is updated accordingly. There is one more option that the expressor semantic type paradigm supports.  Since the MaritalStatus attribute now clearly specifies how this type of information should be represented (a single character limited to S, M or D), you can convert this attribute definition into a shared type, which will allow you to quickly incorporate this definition into another composite type or into the description of an output record from a transform operator. Again, double-click on the MaritalStatus attribute and in the Edit Attribute window, click Convert, which opens the Share Local Semantic Type window that you use to name this shared type.  There’s no requirement that you give the shared type the same name as the attribute from which it was derived.  You should supply a name that makes it obvious what the shared type represents. In this posting, I’ve overviewed the expressor semantic type paradigm and shown how it can be used to make your application development process more productive.  The beauty of this feature is that you choose when and to what extent you utilize the functionality, but I’m certain that if you opt to follow this approach your efforts will become more efficient and your work will progress more quickly.  As always, I encourage you to download and evaluate expressor Studio for your current and future data integration needs. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: CodeProject, Pinal Dave, PostADay, SQL, SQL Authority, SQL Documentation, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• ANTS Memory Profiler 7.0

  - by James Michael Hare

  I had always been a fan of ANTS products (Reflector is absolutely invaluable, and their performance profiler is great as well – very easy to use!), so I was curious to see what the ANTS Memory Profiler could show me. Background While a performance profiler will track how much time is typically spent in each unit of code, a memory profiler gives you much more detail on how and where your memory is being consumed and released in a program. As an example, I’d been working on a data access layer at work to call a market data web service.  This web service would take a list of symbols to quote and would return back the quote data.  To help consolidate the thousands of web requests per second we get and reduce load on the web services, we implemented a 5-second cache of quote data.  Not quite long enough to where customers will typically notice a quote go “stale”, but just long enough to be able to collapse multiple quote requests for the same symbol in a short period of time. A 5-second cache may not sound like much, but it actually pays off by saving us roughly 42% of our web service calls, while still providing relatively up-to-date information.  The question is whether or not the extra memory involved in maintaining the cache was worth it, so I decided to fire up the ANTS Memory Profiler and take a look at memory usage. First Impressions The main thing I’ve always loved about the ANTS tools is their ease of use.  Pretty much everything is right there in front of you in a way that makes it easy for you to find what you need with little digging required.  I’ve worked with other, older profilers before (that shall remain nameless other than to hint it was created by a very large chip maker) where it was a mind boggling experience to figure out how to do simple tasks. Not so with AMP.  The opening dialog is very straightforward.  You can choose from here whether to debug an executable, a web application (either in IIS or from VS’s web development server), windows services, etc. So I chose a .NET Executable and navigated to the build location of my test harness.  Then began profiling. At this point while the application is running, you can see a chart of the memory as it ebbs and wanes with allocations and collections.  At any given point in time, you can take snapshots (to compare states) zoom in, or choose to stop at any time.  Snapshots Taking a snapshot also gives you a breakdown of the managed memory heaps for each generation so you get an idea how many objects are staying around for extended periods of time (as an object lives and survives collections, it gets promoted into higher generations where collection becomes less frequent). Generating a snapshot brings up an analysis view with very handy graphs that show your generation sizes.  Almost all my memory is in Generation 1 in the managed memory component of the first graph, which is good news to me, because Gen 2 collections are much rarer.  I once3 made the mistake once of caching data for 30 minutes and found it didn’t get collected very quick after I released my reference because it had been promoted to Gen 2 – doh! Analysis It looks like (from the second pie chart) that the majority of the allocations were in the string class.  This also is expected for me because the majority of the memory allocated is in the web service responses, so it doesn’t seem the entities I’m adapting to (to prevent being too tightly coupled to the web service proxy classes, which can change easily out from under me) aren’t taking a significant portion of memory. I also appreciate that they have clear summary text in key places such as “No issues with large object heap fragmentation were detected”.  For novice users, this type of summary information can be critical to getting them to use a tool and develop a good working knowledge of it. There is also a handy link at the bottom for “What to look for on the summary” which loads a web page of help on key points to look for. Clicking over to the session overview, it’s easy to compare the samples at each snapshot to see how your memory is growing, shrinking, or staying relatively the same.  Looking at my snapshots, I’m pretty happy with the fact that memory allocation and heap size seems to be fairly stable and in control: Once again, you can check on the large object heap, generation one heap, and generation two heap across each snapshot to spot trends. Back on the analysis tab, we can go to the [Class List] button to get an idea what classes are making up the majority of our memory usage.  As was little surprise to me, System.String was the clear majority of my allocations, though I found it surprising that the System.Reflection.RuntimeMehtodInfo came in second.  I was curious about this, so I selected it and went into the [Instance Categorizer].  This view let me see where these instances to RuntimeMehtodInfo were coming from. So I scrolled back through the graph, and discovered that these were being held by the System.ServiceModel.ChannelFactoryRefCache and I was satisfied this was just an artifact of my WCF proxy. I also like that down at the bottom of the Instance Categorizer it gives you a series of filters and offers to guide you on which filter to use based on the problem you are trying to find.  For example, if I suspected a memory leak, I might try to filter for survivors in growing classes.  This means that for instances of a class that are growing in memory (more are being created than cleaned up), which ones are survivors (not collected) from garbage collection.  This might allow me to drill down and find places where I’m holding onto references by mistake and not freeing them! Finally, if you want to really see all your instances and who is holding onto them (preventing collection), you can go to the “Instance Retention Graph” which creates a graph showing what references are being held in memory and who is holding onto them. Visual Studio Integration Of course, VS has its own profiler built in – and for a free bundled profiler it is quite capable – but AMP gives a much cleaner and easier-to-use experience, and when you install it you also get the option of letting it integrate directly into VS. So once you go back into VS after installation, you’ll notice an ANTS menu which lets you launch the ANTS profiler directly from Visual Studio.   Clicking on one of these options fires up the project in the profiler immediately, allowing you to get right in.  It doesn’t integrate with the Visual Studio windows themselves (like the VS profiler does), but still the plethora of information it provides and the clear and concise manner in which it presents it makes it well worth it. Summary If you like the ANTS series of tools, you shouldn’t be disappointed with the ANTS Memory Profiler.  It was so easy to use that I was able to jump in with very little product knowledge and get the information I was looking it for. I’ve used other profilers before that came with 3-inch thick tomes that you had to read in order to get anywhere with the tool, and this one is not like that at all.  It’s built for your everyday developer to get in and find their problems quickly, and I like that! Tweet Technorati Tags: Influencers,ANTS,Memory,Profiler

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

  - by emily.chorba(at)oracle.com

  Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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• Full-text Indexing Books Online

  - by Most Valuable Yak (Rob Volk)

  While preparing for a recent SQL Saturday presentation, I was struck by a crazy idea (shocking, I know): Could someone import the content of SQL Server Books Online into a database and apply full-text indexing to it?  The answer is yes, and it's really quite easy to do. The first step is finding the installed help files.  If you have SQL Server 2012, BOL is installed under the Microsoft Help Library.  You can find the install location by opening SQL Server Books Online and clicking the gear icon for the Help Library Manager.  When the new window pops up click the Settings link, you'll get the following: You'll see the path under Library Location. Once you navigate to that path you'll have to drill down a little further, to C:\ProgramData\Microsoft\HelpLibrary\content\Microsoft\store.  This is where the help file content is kept if you downloaded it for offline use. Depending on which products you've downloaded help for, you may see a few hundred files.  Fortunately they're named well and you can easily find the "SQL_Server_Denali_Books_Online_" files.  We are interested in the .MSHC files only, and can skip the Installation and Developer Reference files. Despite the .MHSC extension, these files are compressed with the standard Zip format, so your favorite archive utility (WinZip, 7Zip, WinRar, etc.) can open them.  When you do, you'll see a few thousand files in the archive.  We are only interested in the .htm files, but there's no harm in extracting all of them to a folder.  7zip provides a command-line utility and the following will extract to a D:\SQLHelp folder previously created: 7z e –oD:\SQLHelp "C:\ProgramData\Microsoft\HelpLibrary\content\Microsoft\store\SQL_Server_Denali_Books_Online_B780_SQL_110_en-us_1.2.mshc" *.htm Well that's great Rob, but how do I put all those files into a full-text index? I'll tell you in a second, but first we have to set up a few things on the database side.  I'll be using a database named Explore (you can certainly change that) and the following setup is a fragment of the script I used in my presentation: USE Explore; GO CREATE SCHEMA help AUTHORIZATION dbo; GO -- Create default fulltext catalog for later FT indexes CREATE FULLTEXT CATALOG FTC AS DEFAULT; GO CREATE TABLE help.files(file_id int not null IDENTITY(1,1) CONSTRAINT PK_help_files PRIMARY KEY, path varchar(256) not null CONSTRAINT UNQ_help_files_path UNIQUE, doc_type varchar(6) DEFAULT('.xml'), content varbinary(max) not null); CREATE FULLTEXT INDEX ON help.files(content TYPE COLUMN doc_type LANGUAGE 1033) KEY INDEX PK_help_files; This will give you a table, default full-text catalog, and full-text index on that table for the content you're going to insert.  I'll be using the command line again for this, it's the easiest method I know: for %a in (D:\SQLHelp\*.htm) do sqlcmd -S. -E -d Explore -Q"set nocount on;insert help.files(path,content) select '%a', cast(c as varbinary(max)) from openrowset(bulk '%a', SINGLE_CLOB) as c(c)" You'll need to copy and run that as one line in a command prompt.  I'll explain what this does while you run it and watch several thousand files get imported: The "for" command allows you to loop over a collection of items.  In this case we want all the .htm files in the D:\SQLHelp folder.  For each file it finds, it will assign the full path and file name to the %a variable.  In the "do" clause, we'll specify another command to be run for each iteration of the loop.  I make a call to "sqlcmd" in order to run a SQL statement.  I pass in the name of the server (-S.), where "." represents the local default instance. I specify -d Explore as the database, and -E for trusted connection.  I then use -Q to run a query that I enclose in double quotes. The query uses OPENROWSET(BULK…SINGLE_CLOB) to open the file as a data source, and to treat it as a single character large object.  In order for full-text indexing to work properly, I have to convert the text content to varbinary. I then INSERT these contents along with the full path of the file into the help.files table created earlier.  This process continues for each file in the folder, creating one new row in the table. And that's it! 5 SQL Statements and 2 command line statements to unzip and import SQL Server Books Online!  In case you're wondering why I didn't use FILESTREAM or FILETABLE, it's simply because I haven't learned them…yet. I may return to this blog after I figure that out and update it with the steps to do so.  I believe that will make it even easier. In the spirit of exploration, I'll leave you to work on some fulltext queries of this content.  I also recommend playing around with the sys.dm_fts_xxxx DMVs (I particularly like sys.dm_fts_index_keywords, it's pretty interesting).  There are additional example queries in the download material for my presentation linked above. Many thanks to Kevin Boles (t) for his advice on (re)checking the content of the help files.  Don't let that .htm extension fool you! The 2012 help files are actually XML, and you'd need to specify '.xml' in your document type column in order to extract the full-text keywords.  (You probably noticed this in the default definition for the doc_type column.)  You can query sys.fulltext_document_types to get a complete list of the types that can be full-text indexed. I also need to thank Hilary Cotter for giving me the original idea. I believe he used MSDN content in a full-text index for an article from waaaaaaaaaaay back, that I can't find now, and had forgotten about until just a few days ago.  He is also co-author of Pro Full-Text Search in SQL Server 2008, which I highly recommend.  He also has some FTS articles on Simple Talk: http://www.simple-talk.com/sql/learn-sql-server/sql-server-full-text-search-language-features/ http://www.simple-talk.com/sql/learn-sql-server/sql-server-full-text-search-language-features,-part-2/

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• How-to delete a tree node using the context menu

  - by frank.nimphius

  Hierarchical trees in Oracle ADF make use of View Accessors, which means that only the top level node needs to be exposed as a View Object instance on the ADF Business Components Data Model. This also means that only the top level node has a representation in the PageDef file as a tree binding and iterator binding reference. Detail nodes are accessed through tree rule definitions that use the accessor mentioned above (or nested collections in the case of POJO or EJB business services). The tree component is configured for single node selection, which however can be declaratively changed for users to press the ctrl key and selecting multiple nodes. In the following, I explain how to create a context menu on the tree for users to delete the selected tree nodes. For this, the context menu item will access a managed bean, which then determines the selected node(s), the internal ADF node bindings and the rows they represent. As mentioned, the ADF Business Components Data Model only needs to expose the top level node data sources, which in this example is an instance of the Locations View Object. For the tree to work, you need to have associations defined between entities, which usually is done for you by Oracle JDeveloper if the database tables have foreign keys defined Note: As a general hint of best practices and to simplify your life: Make sure your database schema is well defined and designed before starting your development project. Don't treat the database as something organic that grows and changes with the requirements as you proceed in your project. Business service refactoring in response to database changes is possible, but should be treated as an exception, not the rule. Good database design is a necessity – even for application developers – and nothing evil. To create the tree component, expand the Data Controls panel and drag the View Object collection to the view. From the context menu, select the tree component entry and continue with defining the tree rules that make up the hierarchical structure. As you see, when pressing the green plus icon  in the Edit Tree Binding  dialog, the data structure, Locations -  Departments – Employees in my sample, shows without you having created a View Object instance for each of the nodes in the ADF Business Components Data Model. After you configured the tree structure in the Edit Tree Binding dialog, you press OK and the tree is created. Select the tree in the page editor and open the Structure Window (ctrl+shift+S). In the Structure window, expand the tree node to access the conextMenu facet. Use the right mouse button to insert a Popup  into the facet. Repeat the same steps to insert a Menu and a Menu Item into the Popup you created. The Menu item text should be changed to something meaningful like "Delete". Note that the custom menu item later is added to the context menu together with the default context menu options like expand and expand all. To define the action that is executed when the menu item is clicked on, you select the Action Listener property in the Property Inspector and click the arrow icon followed by the Edit menu option. Create or select a managed bean and define a method name for the action handler. Next, select the tree component and browse to its binding property in the Property Inspector. Again, use the arrow icon | Edit option to create a component binding in the same managed bean that has the action listener defined. The tree handle is used in the action listener code, which is shown below: public void onTreeNodeDelete(ActionEvent actionEvent) {   //access the tree from the JSF component reference created   //using the af:tree "binding" property. The "binding" property   //creates a pair of set/get methods to access the RichTree instance   RichTree tree = this.getTreeHandler();   //get the list of selected row keys   RowKeySet rks = tree.getSelectedRowKeys();   //access the iterator to loop over selected nodes   Iterator rksIterator = rks.iterator();          //The CollectionModel represents the tree model and is   //accessed from the tree "value" property   CollectionModel model = (CollectionModel) tree.getValue();   //The CollectionModel is a wrapper for the ADF tree binding   //class, which is JUCtrlHierBinding   JUCtrlHierBinding treeBinding =                  (JUCtrlHierBinding) model.getWrappedData();          //loop over the selected nodes and delete the rows they   //represent   while(rksIterator.hasNext()){     List nodeKey = (List) rksIterator.next();     //find the ADF node binding using the node key     JUCtrlHierNodeBinding node =                       treeBinding.findNodeByKeyPath(nodeKey);     //delete the row.     Row rw = node.getRow();       rw.remove();   }          //only refresh the tree if tree nodes have been selected   if(rks.size() > 0){     AdfFacesContext adfFacesContext =                          AdfFacesContext.getCurrentInstance();     adfFacesContext.addPartialTarget(tree);   } } Note: To enable multi node selection for a tree, select the tree and change the row selection setting from "single" to "multiple". Note: a fully pictured version of this post will become available at the end of the month in a PDF summary on ADF Code Corner : http://www.oracle.com/technetwork/developer-tools/adf/learnmore/index-101235.html 

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• Why We Should Learn to Stop Worrying and Love Millennials

  - by HCM-Oracle

  By Christine Mellon Much is said and written about the new generations of employees entering our workforce, as though they are a strange specimen, a mysterious life form to be “figured out,” accommodated and engaged – at a safe distance, of course.  At its worst, this talk takes a critical and disapproving tone, with baby boomer employees adamantly refusing to validate this new breed of worker, let alone determine how to help them succeed and achieve their potential.   The irony of our baby-boomer resentments and suspicions is that they belie the fact that we created the very vision that younger employees are striving to achieve.  From our frustrations with empty careers that did not fulfill us, from our opposition to “the man,” from our sharp memories of our parents’ toiling for 30 years just for the right to retire, from the simple desire not to live our lives in a state of invisibility, came the seeds of hope for something better. One characteristic of Millennial workers that grew from these seeds is the desire to experience as much as possible.  They are the “Experiential Employee”, with a passion for growing in diverse ways and expanding personal and professional horizons.  Rather than rooting themselves in a single company for a career, or even in a single career path, these employees are committed to building a broad portfolio of experiences and capabilities that will enable them to make a difference and to leave a mark of significance in the world.  How much richer is the organization that nurtures and leverages this inclination?  Our curmudgeonly ways must be surrendered and our focus redirected toward building the next generation of talent ecosystems, if we are to optimize what future generations have to offer.   Accelerating Professional Development In spite of our Boomer grumblings about Millennials’ “unrealistic” expectations, the truth is that we have a well-matched set of circumstances.  We have executives-in-waiting who want to learn quickly and a concurrent, urgent need to ramp up their development time, based on anticipated high levels of retirement in the next 10+ years.  Since we need to rapidly skill up these heirs to the corporate kingdom, isn’t it a fortunate coincidence that they are hungry to learn, develop and move fluidly throughout our organizations??  So our challenge now is to efficiently operationalize the wisdom we have acquired about effective learning and development.   We have already evolved from classroom-based models to diverse instructional methods.  The next step is to find the best approaches to help younger employees learn quickly and apply new learnings in an impactful way.   Creating temporary or even permanent functional partnerships among Millennial employees is one way to maximize outcomes.  This might take the form of 2 or more employees owning aspects of what once fell under a single role.  While one might argue this would mean duplication of resources, it could be a short term cost while employees come up to speed.  And the potential benefits would be numerous:  leveraging and validating the inherent sense of community of new generations, creating cross-functional skills with broad applicability, yielding additional perspectives and approaches to traditional work outcomes, and accelerating the performance curve for incumbents through Cooperative Learning (Johnson, D. and Johnson R., 1989, 1999).  This well-researched teaching strategy, where students support each other in the absorption and application of new information, has been shown to deliver faster, more efficient learning, and greater retention. Alternately, perhaps short term contracts with exiting retirees, or former retirees, to help facilitate the development of following generations may have merit.  Again, a short term cost, certainly.  However, the gains realized in shortening the learning curve, and strengthening engagement are substantial and lasting. Ultimately, there needs to be creative thinking applied for each organization on how to accelerate the capabilities of our future leaders in unique ways that mesh with current culture. The manner in which performance is evaluated must finally shift as well.  Employees will need to be assessed on how well they have developed key skills and capabilities vs. end-to-end mastery of functional positions they have no interest in keeping for an entire career. As we become more comfortable in placing greater and greater weight on competencies vs. tasks, we will realize increased organizational agility via this new generation of workers, which will be further enhanced by their natural flexibility and appetite for change. Revisiting Succession  For many years, organizations have failed to deliver desired succession planning outcomes.  According to CEB’s 2013 research, only 28% of current leaders were pre-identified in a succession plan. These disappointing results, along with the entrance of the experiential, Millennial employee into the workforce, may just provide the needed impetus for HR to reinvent succession processes.   We have recognized that the best professional development efforts are not always linear, and the time has come to fully adopt this philosophy in regard to succession as well.  Paths to specific organizational roles will not look the same for newer generations who seek out unique learning opportunities, without consideration of a singular career destination.  Rather than charting particular jobs as precursors for key positions, the experiences and skills behind what makes an incumbent successful must become essential in succession mapping.  And the multitude of ways in which those experiences and skills may be acquired must be factored into the process, along with the individual employee’s level of learning agility. While this may seem daunting, it is necessary and long overdue.  We have talked about the criticality of competency-based succession, however, we have not lived up to our own rhetoric.  Many Boomers have experienced the same frustration in our careers; knowing we are capable of shining in a particular role, but being denied the opportunity due to how our career history lined up, on paper, with documented job requirements.  These requirements usually emphasized past jobs/titles and specific tasks, versus capabilities, drive and willingness (let alone determination) to learn new things.  How satisfying would it be for us to leave a legacy where such narrow thinking no longer applies and potential is amplified? Realizing Diversity Another bloom from the seeds we Boomers have tried to plant over the past decades is a completely evolved view of diversity.  Millennial employees assume a diverse workforce, and are startled by anything less.  Their social tolerance, nurtured by wide and diverse networks, is unprecedented.  College graduates expect a similar landscape in the “real world” to what they experienced throughout their lives.  They appreciate and seek out divergent points of view and experiences without needing any persuasion.  The face of our U.S. workforce will likely see dramatic change as Millennials apply their fresh take on hiring and building strong teams, with an inherent sense of inclusion.  This wonderful aspect of the Millennial wave should be celebrated and strongly encouraged, as it is the fulfillment of our own aspirations. Future Perfect The Experiential Employee is operating more as a free agent than a long term player, and their commitment will essentially last as long as meaningful organizational culture and personal/professional opportunities keep their interest.  As Boomers, we have laid the foundation for this new, spirited employment attitude, and we should take pride in knowing that.  Generations to come will challenge organizations to excel in how they identify, manage and nurture talent. Let’s support and revel in the future that we’ve helped invent, rather than lament what we think has been lost.  After all, the future is always connected to the past.  And as so eloquently phrased by Antoine Lavoisier, French nobleman, chemist and politico:  “Nothing is Lost, Nothing is Created, and Everything is Transformed.” Christine has over 25 years of diverse HR experience.  She has held HR consulting and corporate roles, including CHRO positions for Echostar in Denver, a 6,000+ employee global engineering firm, and Aepona, a startup software firm, successfully acquired by Intel. Christine is a resource to Oracle clients, to assist in Human Capital Management strategy development and implementation, compensation practices, talent development initiatives, employee engagement, global HR management, and integrated HR systems and processes that support the full employee lifecycle. 

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• Learnings from trying to write better software: Loud errors from the very start

  - by theo.spears

  Microsoft made a very small number of backwards incompatible changes between .NET 1.1 and 2.0, because they wanted to make it as easy and safe as possible to port applications to the new runtime. (Here’s a list.) However, one thing they did change was what happens when a background thread fails with an unhanded exception - in .NET 1.1 nothing happened, the thread terminated, and the application continued oblivious. Try the same trick in .NET 2.0 and the entire application, including all threads, will rudely terminate. There are three reasons for this. Firstly if a background thread has crashed, it may have left the entire application in an inconsistent state, in a way that will affect other threads. It’s better to terminate the entire application than continue and have the application perform actions based on a broken state, for example take customer orders, or write corrupt files to disk.  Secondly, during software development, it is far better for errors to be loud and obtrusive. Even if you have unit tests and integration tests (and you should), a key part of ensuring software works properly is to actually try using it, both through systematic testing and through the casual use all software gets by its developers during use. Subtle errors are easy to miss if you are not actually doing real work using the application, loud errors are obvious. Thirdly, and most importantly, even if catching and swallowing exceptions indiscriminately doesn't cause any problems in your application, the presence of unexpected exceptions shows you do not fully understand the behavior of your code. The currently released version of your application may be absolutely correct. However, because your mental model of the behavior is wrong, any future change you make to the program could and probably will introduce critical errors.  This applies to more than just exceptions causing threads to exit, any unexpected state should make the application blow up in an un-ignorable way. The worst thing you can do is silently swallow errors and continue. And let's be clear, writing to a log file does not count as blowing up in an un-ignorable way.  This is all simple as long as the call stack only contains your code, but when your functions start to be called by third party or .NET framework code, it's surprisingly easy for exceptions to start vanishing. Let's look at two examples.   1. Windows forms drag drop events  Usually if you throw an exception from a winforms event handler it will bring up the "application has crashed" dialog with abort and continue options. This is a good default behavior - the error is big and loud, but it is possible for the user to ignore the error and hopefully save their data, if somehow this bug makes it past testing. However drag and drop are different - throw an exception from one of these and it will just be silently swallowed with no explanation.  By the way, it's not just drag and drop events. Timer events do it too.  You can research how exceptions are treated in different handlers and code appropriately, but the safest and most user friendly approach is to always catch exceptions in your event handlers and show your own error message. I'll talk about one good approach to handling these exceptions at the end of this post.   2. SSMS integration for SQL Tab Magic  A while back wrote an SSMS add-in called SQL Tab Magic (learn more about the process here). It works by listening to certain SSMS events and remembering what documents are opened and closed. I deployed it internally and it was used for a few months by a number of people without problems, so I was reasonably confident in its quality. Before releasing I made a few cleanups, including introducing error reporting. Bam. A few days later I was looking at over 1,000 error reports in my inbox. In turns out I wasn't handling table designers properly. The exceptions were there, but again SSMS was helpfully swallowing them all for me, so I was blissfully unaware. Had I made my errors loud from the start, I would have noticed these issues long before and fixed them.   Handling exceptions  Now you are systematically catching exceptions throughout your application, you need to do something with them. I've tried 3 options: log them, alert the user, and automatically send them home.  There are a few good options for logging in .NET. The most widespread is Apache log4net, which provides a very capable and configurable logging framework. There is also NLog which has a compatible interface, with a greater emphasis on fluent rather than XML configuration.  Alerting the user serves two purposes. Firstly it means they understand their action has failed to they don't just assume it worked (Silent file copy failure is a problem if you then delete the originals) or that they should keep waiting for a background task to complete. Secondly, it means the users can report the bug to your support team, and then you can fix it. This means the message you show the user should contain the information you need as a developer to identify and fix it. And the user will probably just send you a screenshot of the dialog, so it shouldn't be hidden by scroll bars.  This leads us to the third option, automatically sending error reports home. By automatic I mean with minimal effort on the part of the user, rather than doing it silently behind their backs. The advantage of this is you can send back far more detailed and precise information than you can expect a user to include in an email, and by making it easier to report errors, you make it more likely users will do so.  We do this using a great tool called SmartAssembly (full disclosure: this is a product made by Red Gate). It captures complete stack traces including the values of all local variables and then allows the user to send all this information back with a single click. We also capture log files to help understand what lead up to the error. We then use the free SmartAssembly Sync for Jira to dedupe these reports and raise them as bugs in our bug tracking system.  The combined effect of loud errors during development and then automatic error reporting once software is deployed allows us to find and fix more bugs, correct misunderstandings on how our software works, and overall is a key piece in delivering higher quality software. However it is no substitute for having motivated cunning testers in the building - and we're looking to hire more of those too.   If you found this post interesting you should follow me on twitter.  

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• Expectations + Rewards = Innovation

  - by D'Arcy Lussier

  “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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• Quaternion Camera Orbiting around a Sphere

  - by jessejuicer

  Background: I'm trying to create a game where the camera is always rotating around a single sphere. I'm using the DirectX D3DX math functions in C++ on Windows. The Problem: I cannot get both the camera position and orientation both working properly at the same time. Either one works but not both together. Here's the code for my quaternion camera that revolves around a sphere, always looking at the centerpoint of the sphere, ... as far as I understand it (but which isn't working properly): (I'm only going to present rotation around the X axis here, to simplify this post) Whenever the UP key is pressed or held down, the camera should rotate around the X axis, while looking at the centerpoint of the sphere (which is at 0,0,0 in the world). So, I build a quaternion that represents a small angle of rotation around the x axis like this (where 'deltaAngle' is a small enough number for a slow rotation): D3DXVECTOR3 rotAxis; D3DXQUATERNION tempQuat; tempQuat.x = 0.0f; tempQuat.y = 0.0f; tempQuat.z = 0.0f; tempQuat.w = 1.0f; rotAxis.x = 1.0f; rotAxis.y = 0.0f; rotAxis.z = 0.0f; D3DXQuaternionRotationAxis(&tempQuat, &rotAxis, deltaAngle); ...and I accumulate the result into the camera's current orientation quat, like this: D3DXQuaternionMultiply(&cameraOrientationQuat, &cameraOrientationQuat, &tempQuat); ...which all works fine. Now I need to build a view matrix to pass to DirectX SetTransform function. So I build a rotation matrix from the camera orientation quat as follows: D3DXMATRIXA16 rotationMatrix; D3DXMatrixIdentity(&rotationMatrix); D3DXMatrixRotationQuaternion(&rotationMatrix, &cameraOrientationQuat); ...Now (as seen below) if I just transpose that rotationMatrix and plug it into the 3x3 section of the view matrix, then negate the camera's position and plug it into the translation section of the view matrix, the rotation magically works. Perfectly. (even when I add in rotations for all three axes). There's no gimbal lock, just a smooth rotation all around in any direction. BUT- this works even though I never change the camera's position. At all. Which sorta blows my mind. I even display the camera position and can watch it stay constant at it's starting point (0.0, 0.0, -4000.0). It never moves, but the rotation around the sphere is perfect. I don't understand that. For proper view rotation, the camera position should be revolving around the sphere. Here's the rest of building the view matrix (I'll talk about the commented code below). Note that the camera starts out at (0.0, 0.0, -4000.0) and m_camDistToTarget is 4000.0: /* D3DXVECTOR3 vec1; D3DXVECTOR4 vec2; vec1.x = 0.0f; vec1.y = 0.0f; vec1.z = -1.0f; D3DXVec3Transform(&vec2, &vec1, &rotationMatrix); g_cameraActor->pos.x = vec2.x * g_cameraActor->m_camDistToTarget; g_cameraActor->pos.y = vec2.y * g_cameraActor->m_camDistToTarget; g_cameraActor->pos.z = vec2.z * g_cameraActor->m_camDistToTarget; */ D3DXMatrixTranspose(&g_viewMatrix, &rotationMatrix); g_viewMatrix._41 = -g_cameraActor->pos.x; g_viewMatrix._42 = -g_cameraActor->pos.y; g_viewMatrix._43 = -g_cameraActor->pos.z; g_viewMatrix._44 = 1.0f; g_direct3DDevice9->SetTransform( D3DTS_VIEW, &g_viewMatrix ); ...(The world matrix is always an identity, and the perspective projection works fine). ...So, without the commented code being compiled, the rotation works fine. But to be proper, for obvious reasons, the camera position should be rotating around the sphere, which it currently is not. That's what the commented code is supposed to do. And when I add in that chunk of code to do that, and look at all the data as I hold the keys down (using UP, DOWN, LEFT, RIGHT to rotate different directions) all the values look correct! The camera position is rotating around the sphere just fine, and I can watch that happen visually too. The problem is that the camera orientation does not lookat the center of the sphere. It always looks straight forward down the z axis (toward positive z) as it revolves around the sphere. Yet the values of both the rotation matrix and the view matrix seem to be behaving correctly. (The view matrix orientation is the same as the rotation matrix, just transposed). For instance if I just hold down the key to spin around the x axis, I can watch the values of the three axes represented in the view matrix (x, y, and z axes)... view x-axis stays at (1.0, 0.0, 0.0), and view y-axis and z-axis both spin around the x axis just fine. All the numbers are changing as they should be... well, almost. As far as I can tell, the position of the view matrix is spinning around the sphere one direction (like clockwise), and the orientation (the axes in the view matrix) are spinning the opposite direction (like counter-clockwise). Which I guess explains why the orientation appears to stay straight ahead. I know the position is correct. It revolves properly. It's the orientation that's wrong. Can anyone see what am I doing wrong? Am I using these functions incorrectly? Or is my algorithm flawed? As usual I've been combing my code for simple mistakes for many hours. I'm willing to post the actual code, and a video of the behavior, but that will take much more effort. Thought I'd ask this way first.

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• Control-Break Style ADF Table - Comparing Values with Previous Row

  - by Steven Davelaar

  Sometimes you need to display data in an ADF Faces table in a control-break layout style, where rows should be "indented" when the break column has the same value as in the previous row. In the screen shot below, you see how the table breaks on both the RegionId column as well as the CountryId column. To implement this I didn't use fancy SQL statements. The table is based on a straightforward Locations ViewObject that is based on the Locations entity object and the Countries reference entity object, and the join query was automatically created by adding the reference EO. To get the indentation in the ADF Faces table, we simple use two rendered properties on the RegionId and CountryId outputText items:  <af:column sortProperty="RegionId" sortable="false"            headerText="#{bindings.LocationsView1.hints.RegionId.label}"            id="c5">   <af:outputText value="#{row.RegionId}" id="ot2"                  rendered="#{!CompareWithPreviousRowBean['RegionId']}">     <af:convertNumber groupingUsed="false"                       pattern="#{bindings.LocationsView1.hints.RegionId.format}"/>   </af:outputText> </af:column> <af:column sortProperty="CountryId" sortable="false"            headerText="#{bindings.LocationsView1.hints.CountryId.label}"            id="c1">   <af:outputText value="#{row.CountryId}" id="ot5"                  rendered="#{!CompareWithPreviousRowBean['CountryId']}"/> </af:column> The CompareWithPreviousRowBean managed bean is defined in request scope and is a generic bean that can be used for all the tables in your application that needs this layout style. As you can see the bean is a Map-style bean where we pass in the name of the attribute that should be compared with the previous row. The get method in the bean that is called returns boolean false when the attribute has the same value in the same row. Here is the code of the get method:  public Object get(Object key) {   String attrName = (String) key;   boolean isSame = false;   // get the currently processed row, using row expression #{row}   JUCtrlHierNodeBinding row = (JUCtrlHierNodeBinding) resolveExpression(getRowExpression());   JUCtrlHierBinding tableBinding = row.getHierBinding();   int rowRangeIndex = row.getViewObject().getRangeIndexOf(row.getRow());   Object currentAttrValue = row.getRow().getAttribute(attrName);   if (rowRangeIndex > 0)   {     Object previousAttrValue = tableBinding.getAttributeFromRow(rowRangeIndex - 1, attrName);     isSame = currentAttrValue != null && currentAttrValue.equals(previousAttrValue);   }   else if (tableBinding.getRangeStart() > 0)   {     // previous row is in previous range, we create separate rowset iterator,     // so we can change the range start without messing up the table rendering which uses     // the default rowset iterator     int absoluteIndexPreviousRow = tableBinding.getRangeStart() - 1;     RowSetIterator rsi = null;     try     {       rsi = tableBinding.getViewObject().getRowSet().createRowSetIterator(null);       rsi.setRangeStart(absoluteIndexPreviousRow);       Row previousRow = rsi.getRowAtRangeIndex(0);       Object previousAttrValue = previousRow.getAttribute(attrName);       isSame = currentAttrValue != null && currentAttrValue.equals(previousAttrValue);     }     finally     {       rsi.closeRowSetIterator();     }   }   return isSame; } The row expression defaults to #{row} but this can be changed through the rowExpression  managed property of the bean.  You can download the sample application here.

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• Retrieving a list of eBay categories using the .NET SDK and GetCategoriesCall

  - by Bill Osuch

  eBay offers a .Net SDK for its Trading API - this post will show you the basics of making an API call and retrieving a list of current categories. You'll need the category ID(s) for any apps that post or search eBay. To start, download the latest SDK from https://www.x.com/developers/ebay/documentation-tools/sdks/dotnet and create a new console app project. Add a reference to the eBay.Service DLL, and a few using statements: using eBay.Service.Call; using eBay.Service.Core.Sdk; using eBay.Service.Core.Soap; I'm assuming at this point you've already joined the eBay Developer Network and gotten your app IDs and user tokens. If not: Join the developer program Generate tokens Next, add an app.config file that looks like this: <?xml version="1.0"?> <configuration>   <appSettings>     <add key="Environment.ApiServerUrl" value="https://api.ebay.com/wsapi"/>     <add key="UserAccount.ApiToken" value="YourBigLongToken"/>   </appSettings> </configuration> And then add the code to get the xml list of categories: ApiContext apiContext = GetApiContext(); GetCategoriesCall apiCall = new GetCategoriesCall(apiContext); apiCall.CategorySiteID = "0"; //Leave this commented out to retrieve all category levels (all the way down): //apiCall.LevelLimit = 4; //Uncomment this to begin at a specific parent category: //StringCollection parentCategories = new StringCollection(); //parentCategories.Add("63"); //apiCall.CategoryParent = parentCategories; apiCall.DetailLevelList.Add(DetailLevelCodeType.ReturnAll); CategoryTypeCollection cats = apiCall.GetCategories(); using (StreamWriter outfile = new StreamWriter(@"C:\Temp\EbayCategories.xml")) {    outfile.Write(apiCall.SoapResponse); } GetApiContext() (provided in the sample apps in the SDK) is required for any call:         static ApiContext GetApiContext()         {             //apiContext is a singleton,             //to avoid duplicate configuration reading             if (apiContext != null)             {                 return apiContext;             }             else             {                 apiContext = new ApiContext();                 //set Api Server Url                 apiContext.SoapApiServerUrl = ConfigurationManager.AppSettings["Environment.ApiServerUrl"];                 //set Api Token to access eBay Api Server                 ApiCredential apiCredential = new ApiCredential();                 apiCredential.eBayToken = ConfigurationManager.AppSettings["UserAccount.ApiToken"];                 apiContext.ApiCredential = apiCredential;                 //set eBay Site target to US                 apiContext.Site = SiteCodeType.US;                 return apiContext;             }         } Running this will give you a large (4 or 5 megs) XML file that looks something like this: <soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">    <soapenv:Body>       <GetCategoriesResponse >          <Timestamp>2012-06-06T16:03:46.158Z</Timestamp>          <Ack>Success</Ack>          <CorrelationID>d02dd9e3-295a-4268-9ea5-554eeb2e0e18</CorrelationID>          <Version>775</Version>          <Build>E775_CORE_BUNDLED_14891042_R1</Build> -          <CategoryArray>             <Category>                <BestOfferEnabled>true</BestOfferEnabled>                <AutoPayEnabled>true</AutoPayEnabled>                <CategoryID>20081</CategoryID>                <CategoryLevel>1</CategoryLevel>                <CategoryName>Antiques</CategoryName>                <CategoryParentID>20081</CategoryParentID>             </Category>             <Category>                <BestOfferEnabled>true</BestOfferEnabled>                <AutoPayEnabled>true</AutoPayEnabled>                <CategoryID>37903</CategoryID>                <CategoryLevel>2</CategoryLevel>                <CategoryName>Antiquities</CategoryName>                <CategoryParentID>20081</CategoryParentID>             </Category> (etc.) You could work with this, but I wanted a nicely nested view, like this: <CategoryArray>    <Category Name='Antiques' ID='20081' Level='1'>       <Category Name='Antiquities' ID='37903' Level='2'/> </CategoryArray> ...so I transformed the xml: private void TransformXML(CategoryTypeCollection cats)         {             XmlElement topLevelElement = null;             XmlElement childLevelElement = null;             XmlNode parentNode = null;             string categoryString = "";             XmlDocument returnDoc = new XmlDocument();             XmlElement root = returnDoc.CreateElement("CategoryArray");             returnDoc.AppendChild(root);             XmlNode rootNode = returnDoc.SelectSingleNode("/CategoryArray");             //Loop through CategoryTypeCollection             foreach (CategoryType category in cats)             {                 if (category.CategoryLevel == 1)                 {                     //Top-level category, so we know we can just add it                     topLevelElement = returnDoc.CreateElement("Category");                     topLevelElement.SetAttribute("Name", category.CategoryName);                     topLevelElement.SetAttribute("ID", category.CategoryID);                     rootNode.AppendChild(topLevelElement);                 }                 else                 {                     // Level number will determine how many Category nodes we are deep                     categoryString = "";                     for (int x = 1; x < category.CategoryLevel; x++)                     {                         categoryString += "/Category";                     }                     parentNode = returnDoc.SelectSingleNode("/CategoryArray" + categoryString + "[@ID='" + category.CategoryParentID[0] + "']");                     childLevelElement = returnDoc.CreateElement("Category");                     childLevelElement.SetAttribute("Name", category.CategoryName);                     childLevelElement.SetAttribute("ID", category.CategoryID);                     parentNode.AppendChild(childLevelElement);                 }             }             returnDoc.Save(@"C:\Temp\EbayCategories-Modified.xml");         } Yes, there are probably much cleaner ways of dealing with it, but I'm not an xml expert… Keep in mind, eBay categories do not change on a regular basis, so you should be able to cache this data (either in a file or database) for some time. The xml returns a CategoryVersion node that you can use to determine if the category list has changed. Technorati Tags: Csharp, eBay

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