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• Knowledge Management Feedback

  - by Robert Schweighardt

  Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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• Java Hint in NetBeans for Identifying JOptionPanes

  - by Geertjan

  I tend to have "JOptionPane.showMessageDialogs" scattered through my code, for debugging purposes. Now I have a way to identify all of them and remove them one by one, since some of them are there for users of the application so shouldn't be removed, via the Refactoring window: Identifying instances of code that I'm interested in is really trivial: import org.netbeans.spi.editor.hints.ErrorDescription; import org.netbeans.spi.java.hints.ConstraintVariableType; import org.netbeans.spi.java.hints.ErrorDescriptionFactory; import org.netbeans.spi.java.hints.Hint; import org.netbeans.spi.java.hints.HintContext; import org.netbeans.spi.java.hints.TriggerPattern; import org.openide.util.NbBundle.Messages; @Hint( displayName = "#DN_ShowMessageDialogChecker", description = "#DESC_ShowMessageDialogChecker", category = "general") @Messages({ "DN_ShowMessageDialogChecker=Found \"ShowMessageDialog\"", "DESC_ShowMessageDialogChecker=Checks for JOptionPane.showMes" }) public class ShowMessageDialogChecker { @TriggerPattern(value = "$1.showMessageDialog", constraints = @ConstraintVariableType(variable = "$1", type = "javax.swing.JOptionPane")) @Messages("ERR_ShowMessageDialogChecker=Are you sure you need this statement?") public static ErrorDescription computeWarning(HintContext ctx) { return ErrorDescriptionFactory.forName( ctx, ctx.getPath(), Bundle.ERR_ShowMessageDialogChecker()); } } Stick the above class, which seriously isn't much code at all, in a module and run it, with this result: Bit trickier to do the fix, i.e., add a bit of code to let the user remove the statement, but I looked in the NetBeans sources and used the System.out fix, which does the same thing:  import com.sun.source.tree.BlockTree; import com.sun.source.tree.StatementTree; import com.sun.source.util.TreePath; import java.util.ArrayList; import java.util.Iterator; import java.util.List; import org.netbeans.api.java.source.CompilationInfo; import org.netbeans.api.java.source.WorkingCopy; import org.netbeans.spi.editor.hints.ErrorDescription; import org.netbeans.spi.editor.hints.Fix; import org.netbeans.spi.java.hints.ConstraintVariableType; import org.netbeans.spi.java.hints.ErrorDescriptionFactory; import org.netbeans.spi.java.hints.Hint; import org.netbeans.spi.java.hints.HintContext; import org.netbeans.spi.java.hints.JavaFix; import org.netbeans.spi.java.hints.TriggerPattern; import org.openide.util.NbBundle.Messages; @Hint( displayName = "#DN_ShowMessageDialogChecker", description = "#DESC_ShowMessageDialogChecker", category = "general") @Messages({ "DN_ShowMessageDialogChecker=Found \"ShowMessageDialog\"", "DESC_ShowMessageDialogChecker=Checks for JOptionPane.showMes" }) public class ShowMessageDialogChecker { @TriggerPattern(value = "$1.showMessageDialog", constraints = @ConstraintVariableType(variable = "$1", type = "javax.swing.JOptionPane")) @Messages("ERR_ShowMessageDialogChecker=Are you sure you need this statement?") public static ErrorDescription computeWarning(HintContext ctx) { Fix fix = new FixImpl(ctx.getInfo(), ctx.getPath()).toEditorFix(); return ErrorDescriptionFactory.forName( ctx, ctx.getPath(), Bundle.ERR_ShowMessageDialogChecker(), fix); } private static final class FixImpl extends JavaFix { public FixImpl(CompilationInfo info, TreePath tp) { super(info, tp); } @Override @Messages("FIX_ShowMessageDialogChecker=Remove the statement") protected String getText() { return Bundle.FIX_ShowMessageDialogChecker(); } @Override protected void performRewrite(TransformationContext tc) throws Exception { WorkingCopy wc = tc.getWorkingCopy(); TreePath statementPath = tc.getPath(); TreePath blockPath = tc.getPath().getParentPath(); while (!(blockPath.getLeaf() instanceof BlockTree)) { statementPath = blockPath; blockPath = blockPath.getParentPath(); if (blockPath == null) { return; } } BlockTree blockTree = (BlockTree) blockPath.getLeaf(); List<? extends StatementTree> statements = blockTree.getStatements(); List<StatementTree> newStatements = new ArrayList<StatementTree>(); for (Iterator<? extends StatementTree> it = statements.iterator(); it.hasNext();) { StatementTree statement = it.next(); if (statement != statementPath.getLeaf()) { newStatements.add(statement); } } BlockTree newBlockTree = wc.getTreeMaker().Block(newStatements, blockTree.isStatic()); wc.rewrite(blockTree, newBlockTree); } } } Aside from now being able to use "Inspect & Refactor" to identify and fix all instances of JOptionPane.showMessageDialog at the same time, you can also do the fixes per instance within the editor:

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• Countdown of Top 10 Reasons to Never Ever Use a Pie Chart

  - by Tony Wolfram

    Pie charts are evil. They represent much of what is wrong with the poor design of many websites and software applications. They're also innefective, misleading, and innacurate. Using a pie chart as your graph of choice to visually display important statistics and information demonstrates either a lack of knowledge, laziness, or poor design skills. Figure 1: A floating, tilted, 3D pie chart with shadow trying (poorly)to show usage statistics within a graphics application.   Of course, pie charts in and of themselves are not evil. This blog is really about designers making poor decisions for all the wrong reasons. In order for a pie chart to appear on a web page, somebody chose it over the other alternatives, and probably thought they were doing the right thing. They weren't. Using a pie chart is almost always a bad design decision. Figure 2: Pie Chart from an Oracle Reports User Guide   A pie chart does not do the job of effectively displaying information in an elegant visual form.  Being circular, they use up too much space while not allowing their labels to line up. Bar charts, line charts, and tables do a much better job. Expert designers, statisticians, and business analysts have documented their many failings, and strongly urge software and report designers not to use them. It's obvious to them that the pie chart has too many inherent defects to ever be used effectively. Figure 3: Demonstration of how comparing data between multiple pie charts is difficult.   Yet pie charts are still used frequently in today's software applications, financial reports, and websites, often on the opening page as a symbol of how the data inside is represented. In an attempt to get a flashy colorful graphic to break up boring text, designers will often settle for a pie chart that looks like pac man, a colored spinning wheel, or a 3D floating alien space ship.     Figure 4: Best use of a pie chart I've found yet.   Why is the pie chart so popular? Through its constant use and iconic representation as the classic chart, the idea persists that it must be a good choice, since everyone else is still using it. Like a virus or an urban legend, no amount of vaccine or debunking will slow down the use of pie charts, which seem to be resistant to logic and common sense. Even the new iPad from Apple showcases the pie chart as one of its options.     Figure 5: Screen shot of new iPad showcasing pie charts. Regardless of the futility in trying to rid the planet of this often used poor design choice, I now present to you my top 10 reasons why you should never, ever user a pie chart again.    Number 10 - Pie Charts Just Don't Work When Comparing Data Number 9 - You Have A Better Option: The Sorted Horizontal Bar Chart Number 8 - The Pie Chart is Always Round Number 7 - Some Genius Will Make It 3D Number 6 - Legends and Labels are Hard to Align and Read Number 5 - Nobody Has Ever Made a Critical Decision Using a Pie Chart Number 4 - It Doesn't Scale Well to More Than 2 Items Number 3 - A Pie Chart Causes Distortions and Errors Number 2 - Everyone Else Uses Them: Debunking the "Urban Legend" of Pie Charts Number 1 - Pie Charts Make You Look Stupid and Lazy  

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• Cutting-Edge Demos Coming to Collaborate12

  - by mvaughan

  Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} By Kathy Miedema, Oracle Applications User Experience Are you building your Collaborate 2012 agenda? Leave room for a stop at the demogrounds while you’re in Las Vegas from April 22-26. In addition to several presentations on the Oracle user experience, the Applications User Experience (UX) team will be on the demo grounds with a new eye-tracking tool, as well as demos that showcase new user experience designs. Check out our cutting-edge technology, which we use to obtain feedback that helps improve the user experience of Oracle applications, and see what our next-generation designs are in the HCM and FIN user experiences.  Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Photo by Martin Taylor – Oracle Applications User Experience An Apps UX team member demonstrates what happens during an eye-tracking test. The dots on the screen show were test participants were looking and how long they spent at each point in the page. The UX team will also be staffing an on-site lab at Collaborate. At on-site labs, conference participants can sign up to join customer feedback sessions on several different kinds of work flow designs, from HCM to FIN to CRM to mobile. The feedback UX team members collect helps inform and fine-tune the user experiences being designed for next-generation applications. At Collaborate12, for example, user experience designs around Help and organizational charts will be tested for usability. The Apps UX team brings on-site labs to many major user group conferences, including OpenWorld 2012 in October in San Francisco. Stay tuned to find out when our recruiters are ready to sign up participants, or leave a comment below to find out whether an on-site lab will be at your next conference. For information on the following presentations, which will be delivered by Apps UX team members, check the Usable Apps Events page. • The Fusion Applications User Experience: Transforming Work into Insight • Customizations Under the Covers – Making Fusion Applications Your Own • OAUG Fusion Middleware SIG (FMWSIG) • 18 Months with Fusion Applications – Stories From The Trenhes • PeopleTools Tips and Techniques

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• Thoughts on ODTUG Kscope12

  - by thatjeffsmith

  The rodeo rocked! This wasn’t my first rodeo, and it wasn’t my first Kscope, but it was probably my favorite one. What is Kscope? It’s the annual conference for the Oracle Development Tools User Group. 1,000+ attendees from 20+ countries with an average Jeff Klout score of 65. I just made that metric and score up, but this conference attracts the best and brightest in the Oracle database space. I’m not just talking about the speakers either. The attendees are all top notch. They actively participate in sessions, make an effort to get to know their fellow conference mates, and often turn into volunteers and speakers. Developers that enjoy unit testing, understand the importance of modeling your data, and are eager to understand the Oracle CBO – these are traits that describe the ‘average’ ODTUG developer. 2012′s event was held in San Antonio. Yes, it was very hot. But this might have been the nicest Marriott property I’ve ever visited, and I’ve stayed at some nice ones in Hawaii and St. Thomas. They had free WiFi everywhere – the rooms, the Conference Center, the lobby, bars, everywhere. And it worked. The after hours events were very fun. I embarrassed myself several times, but that’s OK. The rodeo was an awesome event and the Thirsty Games experience was something I hope does not make it onto YouTube or Facebook — talking to you Chet Justice. I finally got to meet and spend some time with some folks I’ve always wanted to get to know better, @timothyjgorman, @alexgorbachev, @lj_dobson, @dschleis, @kentGraziano, @chriscmuir, @GaloBalda, @patch72, and many, many more! I even made some new friends thanks to the Mentor program and @carol_finn. 2013′s event will be in New Orleans. If you haven’t joined ODTUG or haven’t made it to Kscope, go ahead and mark your calendars. I had 3 presentations this year. Sunday’s was not a good performance, and I want to apologize to anyone who was there and was hoping for more. My Tips and Debugging sessions on Monday and Tuesday were more to my liking, and I enjoyed them as a presenter. I hope you enjoyed them as an attendee. I understand that my slidedecks were corrupted on the ODTUG site, and I’m working with the coordinator now to get those fixed ASAP. Apparently the 2 most well-received Tips was the /*CSV*/ formatting hint and recalling your previous SQL history via the keyboard. I’ll be doing a follow-up webinar with ODTUG in a few weeks for those members that weren’t able to see my Tips and Debugger sessions in San Antonio. I’ll be sure to post details on that here when I have the details. My next scheduled conference is Oracle Open World, and I may have a couple of shows after that to round out 2012.

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• Do MORE with WebCenter - Webcast Overview & TIES Tour

  - by Michael Snow

  Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter `````````````````  In case you missed it, I presented on a webcast yesterday focused on how you can “Do More with Oracle WebCenter – Expand Beyond Content Management.” As you may remember, we rebranded Oracle’s Enterprise Content Management (ECM) Suite, which some people knew by the wonderfully techie three-letter acronyms -- UCM, URM & IPM -- to Oracle WebCenter Content last year. Since it’s a unified ECM platform, I’ve seen many customers over the years continue to expand the number of content-centric solutions and application integrations powered by WebCenter throughout their organizations. But, did you know WebCenter also provides portal, collaboration and web experience management capabilities as well? This enables you to leverage your existing investment in the WebCenter platform as well as the information you’re managing to create engaging sites, collaborative spaces, or self-service portals and composite applications. In the webcast I walked through six different ways that you can do more with WebCenter: Collaborative content contribution and sharing environment Share content across intranets and extranets Combine content in composite applications Create targeted online experiences Manage interactive social experiences Optimize multi-channel customer experiences Joining me on the call was Greg Utecht with TIES. TIES is a joint powers cooperative owned by 46 Minnesota school districts, represents 514 schools – and provides software applications, hardware and software, internet service and professional development designed by educators for education. I was having a lot of fun over the past few days talking with Greg about the TIES implementation and future plans with WebCenter. He joined me on the call for a little Q&A to explain how he’s using WebCenter today for their iContent implementation for document management, records management and archiving. And also covered how they have expanded their implementation to create a collaborative space called their HRPay System with WebCenter to facilitate collaboration and to better engage their users within the school districts. During our conversation a few questions came from the audience about their implementation. They were curious to see how the system looked – so let’s take a peak. This first screenshot shows the screen that a human resources or payroll worker in one of our member districts would see upon logging in, based on their credentials and role in their district. This shows the result of clicking on the SUBSCRIBE link on the main page. It allows the user to subscribe to parts of the portal which will e-mail him/her when those are updated in any way. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Resources link. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Finance Advisory link. It shows the discussion threads and document sharing areas. This shows the screen that appears when the forum topic on the preceding screen is clicked. This shows the screen portlet up close with shared documents. This shows the screen that appears when a shared document is clicked on. Note that there is also a download button and an update button, meaning people can work on these collaboratively. If you missed the webcast, check it out! You can watch the replay OnDemand HERE. If you attended the webcast, thanks for joining - I hoped you learned a little from the session. I learned that kids are getting digital report cards today! Wow, have times changed with technology. Uh oh, is this when I start saying “You know, back in my days…?”

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• Ubuntu and bumblebee and intel problem

  - by LnxSlck

  I have a brain teaser that i can't solve. When 12.04 (64bits) came out, i did a fresh install and then installed bumblebee with: sudo add-apt-repository ppa:bumblebee/stable sudo apt-get install bumblebee bumblebee-nvidia And Ubuntu recognized (System Settings - Details) Intel Card for primary card, and i could launch applications with optirun. I have: 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [GeForce GT 520MX] (rev ff) Now, a few days back, i did the exact same thing, installed from the same DVD everything the same, installed bumblebee the same way. Nvidia with Optirun works fine, but Ubuntu doesn't have 3D effects: root@deathstar:~# optirun /usr/lib/nux/unity_support_test -p OpenGL vendor string: NVIDIA Corporation OpenGL renderer string: GeForce GT 520MX/PCIe/SSE2 OpenGL version string: 4.2.0 NVIDIA 295.40 Not software rendered: yes Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: no GL npot or rect textures: yes GL vertex program: yes GL fragment program: yes GL vertex buffer object: yes GL framebuffer object: yes GL version is 1.4+: yes Unity 3D supported: no I never did anything to install Intel drivers (except installing mesa-utils), before bumblebee got everything working, but now i can't get Ubuntu to get Unity with 3D. Can someone help me please get Unity 3d working? Your help will be much appreciated

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• Can I make a Compiz animation rule for Wine menus?

  - by satuon

  Wine menus appear and disappear with the "Glide 2" effect. This looks good for dialogs but not so good for menus. Can I make a custom rule to apply fade in/out instead? I include the animation section from my exported Compiz settings (default values are skipped): [animation] s0_open_matches = ((type=Dialog | ModalDialog | Normal | Unknown) | name=sun-awt-X11-XFramePeer | name=sun-awt-X11-XDialogPeer) & !(role=toolTipTip | role=qtooltip_label) & !(type=Normal & override_redirect=1) & !(name=gnome-screensaver);(type=Menu | PopupMenu | DropdownMenu | Dialog | ModalDialog | Normal);(type=Tooltip | Notification | Utility) & !(name=compiz) & !(title=notify-osd); s0_close_effects = animation:Glide 2;animation:Fade;animation:None; s0_close_matches = ((type=Dialog | ModalDialog | Normal | Unknown) | name=sun-awt-X11-XFramePeer | name=sun-awt-X11-XDialogPeer) & !(role=toolTipTip | role=qtooltip_label) & !(type=Normal & override_redirect=1) & !(name=gnome-screensaver);(type=Menu | PopupMenu | DropdownMenu | Dialog | ModalDialog | Normal);(type=Tooltip | Notification | Utility) & !(name=compiz) & !(title=notify-osd);

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• Custom Templates: Using user exits

  - by Anthony Shorten

  One of the features of Oracle Utilities Application Framework V4.1 is the ability to use templates and user exits to extend the base configuration files. The configuration files used by the product are based upon a set of templates shipped with the product. When the configureEnv utility asks for configuration settings they are stored in a configuration file ENVIRON.INI which outlines the environment settings. These settings are then used by the initialSetup utility to populate the various configuration files used by the product using templates located in the templates directory of the installation. Now, whilst the majority of the installations at any site are non-production and the templates provided are generally adequate for that need, there are circumstances where extension of templates are needed to take advantage of more advanced facilities (such as advanced security and environment settings). The issue then becomes that if you alter the configuration files manually (directly or indirectly) then you may lose all your custom settings the next time you run initialSetup. To counter this we allow customers to either override templates with their own template or we now provide user exits in the templates to add fragments of configuration unique to that part of the configuration file. The latter means that the base template is still used but additions are included to provide the extensions. The provision of custom templates is supported but as soon as you use a custom template you are then responsible for reflecting any changes we put in the base template over time. Not a big task but annoying if you have to do it for multiple copies of the product. I prefer to use user exits as they seem to represent the least effort solution. The way to find the user exits available is to either read the Server Administration Guide that comes with your product or look at individual templates and look for the lines: #ouaf_user_exit <user exit name> Where <user exit name> is the name of the user exit. User exits are not always present but are in places that we feel are the most likely to be changed. If a user exit does not exist the you can always use a custom template instead. Now lets show an example. By default, the product generates a config.xml file to be used with Oracle WebLogic. This configuration file has the basic setting contained in it to manage the product. If you want to take advantage of the Oracle WebLogic advanced settings, you can use the console to make those changes and it will be reflected in the config.xml automatically. To retain those changes across invocations of initialSetup, you need to alter the template that generates the config.xml or use user exits. The technique is this. Make the change in the console and when you save the change, WebLogic will reflect it in the config.xml for you. Compare the old version and new version of the config.xml and determine what to add and then find the user exit to put it in by examining the base template. For example, by default, the console is not automatically deployed (it is deployed on demand) in the base config.xml. To make the console deploy, you can add the following line to the templates/CM_config.xml.win.exit_3.include file (for windows) or templates/CM_config.xml.exit_3.include file (for linux/unix): <internal-apps-deploy-on-demand-enabled>false</internal-apps-deploy-on-demand-enabled> Now run initialSetup to reflect the change and if you check the splapp/config/config.xml file you will see the change applied for you. Now how did I know which include file? I check the template for config.xml and found there was an user exit at the right place. I prefixed my include filename with "CM_" to denote it as a custom user exit. This will tell the upgrade tools to leave that file alone whenever you decide to upgrade (or even apply fixes). User exits can be powerful and allow customizations to be added for advanced configuration. You will see products using Oracle Utilities Application Framework use this exits themselves (usually prefixed with the product code). You are also taking advantage of them.

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• Suitable SDK to develop quick game?

  - by gRnt

  I'm currently undertaking a personal project at home that I need to turn around inside the next few months (which working full time and still learning programming makes it a tad difficult). I'm looking for suggestions on SDK's or tools (preferably free or that come with games, similar to steam tools) that I can use to develop a "game". I'm OK with coding but have no 3D development skills at all. I've very little experience with mod tools or SDK's at all but I'm hoping someone can point me in the direction of one that does the following: A decent library of prefab 3D models to build scenes. Ability to add scripting to the scene I've used Unity before and would prefer to continue to do so however I really have the worst 3D skills imaginable and can't waste time learning them. I'd be looking for pre-fab items that are both industrial and possibly more lush environments (trees etc). If it makes any difference (due to licencing and what-not) I WILL NOT be selling this game or marketing it in any way and I am a University Student if any places do educations licences. Another alternative would be to source free 3d models elsewhere but again while I'm still learning I have no idea where to look if someone could point me in the right direction I'll do the rest of the digging. Thanks

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• Orchestrating the Virtual Enterprise, Part I

  - by Kathryn Perry

  A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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• On The Road with the HR Community

  - by Kathryn Perry

  A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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• Can I set my Optimus Nvidia card to run Unity3D with bumblebee?

  - by manuhalo

  I'd like to know whether I can run compiz on my Nvidia card to speed things up. It's a Dell XPS15 laptop but I'm mostly using it as a desktop, so battery life is not important. Apparently my Intel integrated card is able to run unity 3D, but my Nvidia GT 420M is not. Here's the output of unity_support_test, both with optirun and without it: manuhalo@Ubuntu-XPS-L501X:~$ optirun /usr/lib/nux/unity_support_test -p OpenGL vendor string: NVIDIA Corporation OpenGL renderer string: GeForce GT 420M/PCI/SSE2 OpenGL version string: 4.1.0 NVIDIA 280.13 Not software rendered: yes Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: no GL npot or rect textures: yes GL vertex program: yes GL fragment program: yes GL vertex buffer object: yes GL framebuffer object: yes GL version is 1.4+: yes Unity 3D supported: no manuhalo@Ubuntu-XPS-L501X:~$ /usr/lib/nux/unity_support_test -p OpenGL vendor string: Tungsten Graphics, Inc OpenGL renderer string: Mesa DRI Intel(R) Ironlake Mobile OpenGL version string: 2.1 Mesa 7.11 Not software rendered: yes Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: yes GL npot or rect textures: yes GL vertex program: yes GL fragment program: yes GL vertex buffer object: yes GL framebuffer object: yes GL version is 1.4+: yes Unity 3D supported: yes Any ideas of why this is happening? Thanks in advance to anyone able to shed some light on this. What I have tried: Installed the v290 drivers from the x-stable PPA. Tried forcing Unity-3D to work by telling Unity to ignore the unity-support-test results i.e. gksudo gedit /etc/environment add the following UNITY_FORCE_START=1 to the end of the file.

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• GPG Invalid Signature

  - by user46421

  I am having problems with the following (in an attempt to remove hyperlinks, I have removed one of the "/" from the addresses): W: GPG error: http://archive.ubuntu.com oneiric Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <[email protected]> W: GPG error: http://ppa.launchpad.net oneiric Release: The following signatures were invalid: BADSIG B725097B3ACC3965 Launchpad lffl W: GPG error: http://ppa.launchpad.net oneiric Release: The following signatures were invalid: BADSIG 4874D3686E80C6B7 Launchpad PPA for Banshee Team W: GPG error: http://archive.getdeb.net jaunty-getdeb Release: The following signatures were invalid: BADSIG A8A515F046D7E7CF GetDeb Archive Automatic Signing Key <[email protected]> W: GPG error: http://badgerports.org lucid Release: The following signatures were invalid: BADSIG C90F9CB90E1FAD0C Jo Shields <[email protected]> W: GPG error: http://ppa.launchpad.net oneiric Release: The following signatures were invalid: BADSIG 976B5901365C5CA1 Launchpad PPA for transmissionbt W: Failed to fetch http://ppa.launchpad.net/dlecan/openjdk/ubuntu/dists/oneiric/main/source/Sources 404 Not Found W: Failed to fetch http://ppa.launchpad.net/dlecan/openjdk/ubuntu/dists/oneiric/main/binary-i386/Packages 404 Not Found W: Failed to fetch http://ppa.launchpad.net/sevenmachines/flash/ubuntu/dists/oneiric/main/binary-i386/Packages 404 Not Found W: Failed to fetch http://ppa.launchpad.net/sun-java-community-team/sun-java6/ubuntu/dists/oneiric/main/source/Sources 404 Not Found W: Failed to fetch http://ppa.launchpad.net/sun-java-community-team/sun-java6/ubuntu/dists/oneiric/main/binary-i386/Packages 404 Not Found I have tried the following solutions which were in a closed case titled "The following signatures were invalid": First of all try sudo apt-get clean sudo apt-get update && sudo apt-get upgrade Some ISPs cache the packages and errors like these are reported then. If the above commands don't work, try sudo apt-get update -o Acquire::http::No-Cache=True and again sudo apt-get update && sudo apt-get upgrade If it still doesn't work, sudo apt-get update -o Acquire::BrokenProxy=true sudo apt-get update && sudo apt-get upgrade

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• Top Three Reasons to Move to the Cloud Before Your Next Upgrade

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} 1) Reduced Cost - During major upgrades, most organizations typically need to replace or invest in extra hardware and other IT resources to support the upgrade. With the Cloud, this can become more of an Op-ex discussion. The flexibility and scalability of the cloud also allows for new business solution to be set up more quickly with the ability to scale IT resources to closely map to changing business requirements. . This enables more and faster innovation because you are spending money to focus on core business initiatives instead of setting up complex environments. 2) Reduced Risk- This is especially true when you are working with a cloud provider that possesses substantial in-house expertise. Oracle Managed Cloud Services has been hosting and managing customer’s business applications for over a decade and has help hundreds of customers upgrade and adopt new technologies faster and better. Customer have access to over 15,000 Oracle experts in operation centers around the world that can work around the clock and have direct access Oracle Development to optimize our customers’ upgrade experience. 3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite, PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized best practices and tools across the technology stack to accelerate the upgrade and migration with substantially reduced timelines and risk. And because the process is repeatable, customer stay more current on the latest releases, continuously taking advantage of the newest innovations – without the headache.. By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken care of. Check out the video of this Managed Cloud Services customer to learn more about their experience.

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• Low Graphics and laggy screen after update to 13.10 from 13.04

  - by Wh0RU

  After updating from 13.04 to 13.10 many of 3D unity stuff has stopped working, I am suing Samsung Series 3 (NP350V5X) Laptop which has Switchable Intel and AMD Radeon HD 7670M GFX. xserver-xorg-video-ati does works but NO 3D support and graphics are very low. [I am currently using this] fglrx & fglrx-updates shows blank screen after Login. Intel Graphic Install doesn't work either (dependency error) Output of $ sudo lshw -c video *-display description: VGA compatible controller product: Thames [Radeon HD 7500M/7600M Series] vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 0 bus info: pci@0000:01:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=radeon latency=0 resources: irq:45 memory:e0000000-efffffff memory:c0120000-c013ffff ioport:3000(size=256) memory:c0100000-c011ffff *-display description: VGA compatible controller product: 3rd Gen Core processor Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:46 memory:bfc00000-bfffffff memory:d0000000-dfffffff ioport:4000(size=64) Similarly $ /usr/lib/nux/unity_support_test -p OpenGL vendor string: VMware, Inc. OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.3, 256 bits) OpenGL version string: 2.1 Mesa 9.2.1 Not software rendered: no Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: yes GL npot or rect textures: yes GL vertex program: yes GL fragment program: yes GL vertex buffer object: yes GL framebuffer object: yes GL version is 1.4+: yes Unity 3D supported: no Shows no 3D support. Can anyone please guide how to make things working again.

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• Using mod_speling with multi-level htaccess and rewriterules

  - by michaelcgorman

  We recently switched formats for managing our 301s. For the most part, everything went well, but it seems to have stopped mod_speling from working properly. Here's what we changed: old /var/www/html/.htaccess: RewriteEngine on RewriteBase / # Change SHTML to HTML RewriteRule ^(.*)\.shtml$ $1.html [R=permanent,L] # Change PCF to HTML ('cause, you know, we probably have CMS users like that...) RewriteRule ^(.*)\.pcf$ $1.html [R=permanent,L] # Force WWW subdomain for all requests RewriteCond %{HTTP_HOST} !^www.example.edu$ [NC] RewriteRule ^(.*)$ http://www.example.edu/$1 [R,L] # User accounts are on sun.example.edu RedirectMatch ^/~(.*)$ http://sun.example.edu/~$1 # Remove index.html at the end of URLs RewriteCond %{REQUEST_URI} ^(.*/)index\.html$ [NC] RewriteRule . %1 [R=301,NE,L] Redirect 301 /academics/calendar2012-13.html http://www.example.edu/academics/calendar.html Redirect 301 /academics/departments/ http://www.example.edu/majors/ Redirect 301 /academics/Pre-Medical.pdf http://www.example.edu/academics/Pre-Medicine.pdf Redirect 301 ... new /var/www/html/.htaccess: RewriteEngine on RewriteBase / # Change SHTML to HTML RewriteRule ^(.*)\.shtml$ $1.html [R=permanent,L] # Change PCF to HTML ('cause, you know, we probably have CMS users like that...) RewriteRule ^(.*)\.pcf$ $1.html [R=permanent,L] # Force WWW subdomain for all requests RewriteCond %{HTTP_HOST} !^www.example.edu$ [NC] RewriteRule ^(.*)$ http://www.example.edu/$1 [R,L] # User accounts are on sun.example.edu RedirectMatch ^/~(.*)$ http://sun.example.edu/~$1 # Remove index.html at the end of URLs RewriteCond %{REQUEST_URI} ^(.*/)index\.html$ [NC] RewriteRule . %1 [R=301,NE,L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*) 404/$1 And then we added a new file at /var/www/html/404/.htaccess: RewriteEngine on RewriteBase /404 RewriteRule ^academics/calendar2012-13.html$ /academics/calendar.html [R=302,L] RewriteRule ^academics/departments/$ /majors/ [R=301,L] RewriteRule ^academics/Pre-Medical.pdf$ /academics/Pre-Medicine.pdf[R=301,L] RewriteRule ... I do have (Webmin-based) access to the httpd.conf (though we don't want to store all our 301s there, if possible). We're running Apache 2.2.15 on RHEL 6 on a server in our own data center. Like I said, the only problem we're seeing is that mod_speling isn't doing its magic anymore. The new format has so many advantages over the old that we really don't want to go back, but mod_speling is so nice to have that we'd also really like it to work if possible. Any ideas for how we might be able to fix mod_speling?

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• OFM 11g: OAM SSO for Forms and ADF Faces

  - by olaf.heimburger

  In my blog entry OFM 11g: Implementing OAM SSO with Forms we set the foundation for providing a complete Single Sign-On solution based on Oracle Access Manager (OAM). This foundation should now be used to combine Forms 11g and ADF Faces 11g applications with a transparent login. The Beginning Before we start, lets re-consider the requirements to achieve the ultimate goal. These are:- Access to the Forms 11g Application must be authenticated by OAM (protected). Access to the ADF Faces 11g Application must be authenticated by OAM (protected). Switching from one application to the other should not result in a re-authentication (aka single sign-on). User identity should be availble to the application without any extra work in the application code. All these are the common requirements for a single sign-on solution. The challenge here is that Forms relies on Oracle AS SSO (OSSO or "the old SSO") while ADF Faces is quite open and can be protected by Oracle AS SSO and Oracle Access Manager SSO (OAM SSO or "the modern SSO"). Both application types can use their own login mechanism. The Forms 11g Application To demonstrate the SSO functionality, we use the standard Forms test (/forms/frmservlet?form=test.fmx). Although this shows nothing specific in the Forms application, it is good enough to demonstrate that it is protected. The ADF Faces 11g Application With ADF 11g you can develop quite a number of useful Faces based applications. Among many features, it comes with the ADF Security feature that provides you with functionality to protect your pages, regions, and even TaskFlows from un-authenticated usage in a declarative way.To demonstrate that functionality a sample application with different access levels plus a login dialog is used. This application comes with a publc page that has protected content (a button). Once you are authenticated for the application, the protected content and some personalisation (the users name) is shown. Protecting Forms 11g As already explained in the OFM 11g: Implementing OAM SSO with Forms, the easiest way to protect a Forms application is to configure it as a OSSO partner application, setup mod_osso, test it, migrate OSSO to OAM SSO with the Upgrade Agent, reconfigure mod_osso, and you are done.Sort of. By default the OAM is configured to run in co-exist mode. This means that a user has to re-authenticate to the Forms application when logged into an OAM SSO application before. To avoid this, you must disable the co-exist mode, for example by using WLST and issue the disableCoexistMode on the OAM server. Protecting ADF Faces 11g To protect an ADF Faces 11g application we have to consider two scenarios: Use a HTTPD server in front of WLS Use WLS without a HTTPD server Both scenarios have their pro's and cons' and we won't get into details and just describe how to configure both. Scenario 1: HTTPD Server with WLS In this scenario we have to setup the environment in some steps:- Configure a WebGate at OAMThis configuration can be done through the OAM console or by a script. No matter which way you choose, the WebGate configuration files will be created for you. Install the OAM WebGate into an HTTPD serverThe type of webgate you need to install depends on you HTTPD server. With Oracle HTTP Server 11g you can use the latest OAM 11g WebGate. With other HTTPD servers you must resort to OAM 10g WebGates. A OAM 11g WebGate can use the pre-created configuration files supplied during the WebGate configuration at OAM. An OAM 10g WebGate asks for the specific configuration and verifies it during installation. Configure the WLS plugin to forward the requests to WLSAgain, depending on your HTTPD Server you have different plugins to forward requests to WLS. With OHS 11g you can use the pre-installed mod_wl_ohs plugin. Its configuration is quite simple and straightforward. Configure an OAM SSPI Provider as a IdentityAsserter in WLS to retrieve the user identifierThis configuration is quite important as it retrieves the user identifier for the next step. If you have a SOA Suite installation within your OFM_HOME, the necessary software is already installed and you only need to setup your Security Realm within WLS.You can do this by pointing your browser to the WLS Console, log in as administrator, select the Security Realm (usually myrealm), and select Providers. We add the OAMIdentityAsserter as the first SSPI Provider. It is important that the Control Flag is set to SUFFICIENT. Every other configuration can be left as is, no changes are necessary here. Configure an OAM Identity Provider to get the real user identityIn OFM 11g: Implementing OAM SSO with Forms we have configured an OID as Identity Store. To get the user identity we need to configure the same OID as an SSPI Provider for WLS. This will retrieve the real user information from OID and creates the JAAS Subject and Principals to be used by any application within WLS.Again, you can do this by pointing your browser to the WLS Console, log in as administrator, select the Security Realm (usually myrealm), and select Providers. Now add the OIDAuthenticator as the second SSPI Provider. It is important that the Control Flag is set to OPTIONAL. After we saved this setup, we need to configure this provider by setting the Provider Specific details to access OID. Scenario 2: WLS only This scenario is a bit easier but requires more work in the WLS setup:- Configure a WebGate at OAMThis configuration can be done through the OAM console or by a script. No matter which way you choose, the WebGate configuration files will be created for you. Configure the OAM SSPI Provider as IdentityAuthenticator to authenticate and set the user identifierWhen using the OAM SSPI Provider as OAMAuthenticator we create it with the Control Flag as SUFFICIENT. Afte saving it, the Provider Specific settings must be configured to allow the OAM SSPI Provider to connect to the OAM Server. Configure an OAM Identity Provider to get the real user identity providerAgain, you can do this by pointing your browser to the WLS Console, log in as administrator, select the Security Realm (usually myrealm), and select Providers. Now add the OIDAuthenticator as the second SSPI Provider. It is important that the Control Flag is set to OPTIONAL. After we saved this setup, we need to configure this provider by setting the Provider Specific details to access OID. Configure ADF 11g Application for OAM Actually, there are no changes to be made within the ADF application. We only need to add the value CLIENT_CERT to the <auth-mode> tag in the <login-config> tag in the web.xml file. Testing To test the configuration, simply point your browser to one of both appliction URLs. OAM should kick in and redirect you to the OAM Login page. After you have entered the correct credentials, access to the URLs is granted and you will see the application. Enjoy!

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• Life Technologies: Making Life Easier to Manage

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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• Windows Azure: Announcing release of Windows Azure SDK 2.2 (with lots of goodies)

  - by ScottGu

  Earlier today I blogged about a big update we made today to Windows Azure, and some of the great new features it provides. Today I’m also excited to also announce the release of the Windows Azure SDK 2.2. Today’s SDK release adds even more great features including: Visual Studio 2013 Support Integrated Windows Azure Sign-In support within Visual Studio Remote Debugging Cloud Services with Visual Studio Firewall Management support within Visual Studio for SQL Databases Visual Studio 2013 RTM VM Images for MSDN Subscribers Windows Azure Management Libraries for .NET Updated Windows Azure PowerShell Cmdlets and ScriptCenter The below post has more details on what’s available in today’s Windows Azure SDK 2.2 release.  Also head over to Channel 9 to see the new episode of the Visual Studio Toolbox show that will be available shortly, and which highlights these features in a video demonstration. Visual Studio 2013 Support Version 2.2 of the Window Azure SDK is the first official version of the SDK to support the final RTM release of Visual Studio 2013. If you installed the 2.1 SDK with the Preview of Visual Studio 2013 we recommend that you upgrade your projects to SDK 2.2.  SDK 2.2 also works side by side with the SDK 2.0 and SDK 2.1 releases on Visual Studio 2012: Integrated Windows Azure Sign In within Visual Studio Integrated Windows Azure Sign-In support within Visual Studio is one of the big improvements added with this Windows Azure SDK release.  Integrated sign-in support enables developers to develop/test/manage Windows Azure resources within Visual Studio without having to download or use management certificates.  You can now just right-click on the “Windows Azure” icon within the Server Explorer inside Visual Studio and choose the “Connect to Windows Azure” context menu option to connect to Windows Azure: Doing this will prompt you to enter the email address of the account you wish to sign-in with: You can use either a Microsoft Account (e.g. Windows Live ID) or an Organizational account (e.g. Active Directory) as the email.  The dialog will update with an appropriate login prompt depending on which type of email address you enter: Once you sign-in you’ll see the Windows Azure resources that you have permissions to manage show up automatically within the Visual Studio Server Explorer (and you can start using them): With this new integrated sign in experience you are now able to publish web apps, deploy VMs and cloud services, use Windows Azure diagnostics, and fully interact with your Windows Azure services within Visual Studio without the need for a management certificate.  All of the authentication is handled using the Windows Azure Active Directory associated with your Windows Azure account (details on this can be found in my earlier blog post). Integrating authentication this way end-to-end across the Service Management APIs + Dev Tools + Management Portal + PowerShell automation scripts enables a much more secure and flexible security model within Windows Azure, and makes it much more convenient to securely manage multiple developers + administrators working on a project.  It also allows organizations and enterprises to use the same authentication model that they use for their developers on-premises in the cloud.  It also ensures that employees who leave an organization immediately lose access to their company’s cloud based resources once their Active Directory account is suspended. Filtering/Subscription Management Once you login within Visual Studio, you can filter which Windows Azure subscriptions/regions are visible within the Server Explorer by right-clicking the “Filter Services” context menu within the Server Explorer.  You can also use the “Manage Subscriptions” context menu to mange your Windows Azure Subscriptions: Bringing up the “Manage Subscriptions” dialog allows you to see which accounts you are currently using, as well as which subscriptions are within them: The “Certificates” tab allows you to continue to import and use management certificates to manage Windows Azure resources as well.  We have not removed any functionality with today’s update – all of the existing scenarios that previously supported management certificates within Visual Studio continue to work just fine.  The new integrated sign-in support provided with today’s release is purely additive. Note: the SQL Database node and the Mobile Service node in Server Explorer do not support integrated sign-in at this time. Therefore, you will only see databases and mobile services under those nodes if you have a management certificate to authorize access to them.  We will enable them with integrated sign-in in a future update. Remote Debugging Cloud Resources within Visual Studio Today’s Windows Azure SDK 2.2 release adds support for remote debugging many types of Windows Azure resources. With live, remote debugging support from within Visual Studio, you are now able to have more visibility than ever before into how your code is operating live in Windows Azure.  Let’s walkthrough how to enable remote debugging for a Cloud Service: Remote Debugging of Cloud Services To enable remote debugging for your cloud service, select Debug as the Build Configuration on the Common Settings tab of your Cloud Service’s publish dialog wizard: Then click the Advanced Settings tab and check the Enable Remote Debugging for all roles checkbox: Once your cloud service is published and running live in the cloud, simply set a breakpoint in your local source code: Then use Visual Studio’s Server Explorer to select the Cloud Service instance deployed in the cloud, and then use the Attach Debugger context menu on the role or to a specific VM instance of it: Once the debugger attaches to the Cloud Service, and a breakpoint is hit, you’ll be able to use the rich debugging capabilities of Visual Studio to debug the cloud instance remotely, in real-time, and see exactly how your app is running in the cloud. Today’s remote debugging support is super powerful, and makes it much easier to develop and test applications for the cloud.  Support for remote debugging Cloud Services is available as of today, and we’ll also enable support for remote debugging Web Sites shortly. Firewall Management Support with SQL Databases By default we enable a security firewall around SQL Databases hosted within Windows Azure.  This ensures that only your application (or IP addresses you approve) can connect to them and helps make your infrastructure secure by default.  This is great for protection at runtime, but can sometimes be a pain at development time (since by default you can’t connect/manage the database remotely within Visual Studio if the security firewall blocks your instance of VS from connecting to it). One of the cool features we’ve added with today’s release is support that makes it easy to enable and configure the security firewall directly within Visual Studio.  Now with the SDK 2.2 release, when you try and connect to a SQL Database using the Visual Studio Server Explorer, and a firewall rule prevents access to the database from your machine, you will be prompted to add a firewall rule to enable access from your local IP address: You can simply click Add Firewall Rule and a new rule will be automatically added for you. In some cases, the logic to detect your local IP may not be sufficient (for example: you are behind a corporate firewall that uses a range of IP addresses) and you may need to set up a firewall rule for a range of IP addresses in order to gain access. The new Add Firewall Rule dialog also makes this easy to do.  Once connected you’ll be able to manage your SQL Database directly within the Visual Studio Server Explorer: This makes it much easier to work with databases in the cloud. Visual Studio 2013 RTM Virtual Machine Images Available for MSDN Subscribers Last week we released the General Availability Release of Visual Studio 2013 to the web.  This is an awesome release with a ton of new features. With today’s Windows Azure update we now have a set of pre-configured VM images of VS 2013 available within the Windows Azure Management Portal for use by MSDN customers.  This enables you to create a VM in the cloud with VS 2013 pre-installed on it in with only a few clicks: Windows Azure now provides the fastest and easiest way to get started doing development with Visual Studio 2013. Windows Azure Management Libraries for .NET (Preview) Having the ability to automate the creation, deployment, and tear down of resources is a key requirement for applications running in the cloud.  It also helps immensely when running dev/test scenarios and coded UI tests against pre-production environments. Today we are releasing a preview of a new set of Windows Azure Management Libraries for .NET.  These new libraries make it easy to automate tasks using any .NET language (e.g. C#, VB, F#, etc).  Previously this automation capability was only available through the Windows Azure PowerShell Cmdlets or to developers who were willing to write their own wrappers for the Windows Azure Service Management REST API. Modern .NET Developer Experience We’ve worked to design easy-to-understand .NET APIs that still map well to the underlying REST endpoints, making sure to use and expose the modern .NET functionality that developers expect today: Portable Class Library (PCL) support targeting applications built for any .NET Platform (no platform restriction) Shipped as a set of focused NuGet packages with minimal dependencies to simplify versioning Support async/await task based asynchrony (with easy sync overloads) Shared infrastructure for common error handling, tracing, configuration, HTTP pipeline manipulation, etc. Factored for easy testability and mocking Built on top of popular libraries like HttpClient and Json.NET Below is a list of a few of the management client classes that are shipping with today’s initial preview release: .NET Class Name Supports Operations for these Assets (and potentially more) ManagementClient Locations Credentials Subscriptions Certificates ComputeManagementClient Hosted Services Deployments Virtual Machines Virtual Machine Images & Disks StorageManagementClient Storage Accounts WebSiteManagementClient Web Sites Web Site Publish Profiles Usage Metrics Repositories VirtualNetworkManagementClient Networks Gateways Automating Creating a Virtual Machine using .NET Let’s walkthrough an example of how we can use the new Windows Azure Management Libraries for .NET to fully automate creating a Virtual Machine. I’m deliberately showing a scenario with a lot of custom options configured – including VHD image gallery enumeration, attaching data drives, network endpoints + firewall rules setup - to show off the full power and richness of what the new library provides. We’ll begin with some code that demonstrates how to enumerate through the built-in Windows images within the standard Windows Azure VM Gallery.  We’ll search for the first VM image that has the word “Windows” in it and use that as our base image to build the VM from.  We’ll then create a cloud service container in the West US region to host it within: We can then customize some options on it such as setting up a computer name, admin username/password, and hostname.  We’ll also open up a remote desktop (RDP) endpoint through its security firewall: We’ll then specify the VHD host and data drives that we want to mount on the Virtual Machine, and specify the size of the VM we want to run it in: Once everything has been set up the call to create the virtual machine is executed asynchronously In a few minutes we’ll then have a completely deployed VM running on Windows Azure with all of the settings (hard drives, VM size, machine name, username/password, network endpoints + firewall settings) fully configured and ready for us to use: Preview Availability via NuGet The Windows Azure Management Libraries for .NET are now available via NuGet. Because they are still in preview form, you’ll need to add the –IncludePrerelease switch when you go to retrieve the packages. The Package Manager Console screen shot below demonstrates how to get the entire set of libraries to manage your Windows Azure assets: You can also install them within your .NET projects by right clicking on the VS Solution Explorer and using the Manage NuGet Packages context menu command.  Make sure to select the “Include Prerelease” drop-down for them to show up, and then you can install the specific management libraries you need for your particular scenarios: Open Source License The new Windows Azure Management Libraries for .NET make it super easy to automate management operations within Windows Azure – whether they are for Virtual Machines, Cloud Services, Storage Accounts, Web Sites, and more.  Like the rest of the Windows Azure SDK, we are releasing the source code under an open source (Apache 2) license and it is hosted at https://github.com/WindowsAzure/azure-sdk-for-net/tree/master/libraries if you wish to contribute. PowerShell Enhancements and our New Script Center Today, we are also shipping Windows Azure PowerShell 0.7.0 (which is a separate download). You can find the full change log here. Here are some of the improvements provided with it: Windows Azure Active Directory authentication support Script Center providing many sample scripts to automate common tasks on Windows Azure New cmdlets for Media Services and SQL Database Script Center Windows Azure enables you to script and automate a lot of tasks using PowerShell.  People often ask for more pre-built samples of common scenarios so that they can use them to learn and tweak/customize. With this in mind, we are excited to introduce a new Script Center that we are launching for Windows Azure. You can learn about how to scripting with Windows Azure with a get started article. You can then find many sample scripts across different solutions, including infrastructure, data management, web, and more: All of the sample scripts are hosted on TechNet with links from the Windows Azure Script Center. Each script is complete with good code comments, detailed descriptions, and examples of usage. Summary Visual Studio 2013 and the Windows Azure SDK 2.2 make it easier than ever to get started developing rich cloud applications. Along with the Windows Azure Developer Center’s growing set of .NET developer resources to guide your development efforts, today’s Windows Azure SDK 2.2 release should make your development experience more enjoyable and efficient. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Share and Deliver BI Publisher Reports in Multiple Languages

  - by kanichiro.nishida

  When you share your reports with someone who speak and read in different languages you want your reports to be shown in their language, right ? Well, translating reports with BI Publisher is not only easy but also reduces the maintenance cost a lot. Many of us in the BI Publisher product development team used to work in Globalization and Multi Lingual support, which enables Oracle products and applications to be used in many different languages and countries and territories.  And we have a lot of experience in this area. In fact, being a strategic reporting platform for Oracle EBS, PeopleSoft, JD Edwards, Siebel, and many other Oracle application products, our customers from all over the world are generating thousands of thousands of reports, including out-of-the-box pre-developed reports from Oracle and customer created or customized reports, in their own local language everyday as they operate and manage their business. Today, I’m going to talk about this very topic, how to translate my reports with BI Publisher 11G. Translation Grows, not the Numbers of the Reports Most of the reporting tools, regardless if it’s traditional or new, always take this translation on the back burner. They require their users to copy an original report and translate the whole thing. So when you want to support additional10 languages you will need to have 10 copies of the original. Imagine when you have 50 reports then you will end up having 500 reports (50 x 10) ! Now you need to maintain these 500 reports, whenever you need to make a change in a report you need to apply the same change to the other 10 reports. And as you imagine this is not only a nightmare for IT managements but not acceptable especially for the applications like Oracle EBS that supports over 30 languages. So first thing we did was, very simple, we separated the translation out of the report and marry it to the report only at the report generation. This means, regardless of how many languages you need to support you need to have only one report and translation files for the 10 languages, which would contain the translated letters and words. So let’s say you have 50 reports and need to support 10 languages for those reports you still have only 50 reports and each report now has 10 language translation files. Yes, translation is the one should grow as you add more languages to support, not the report itself! And second, we provide the translation files in XLIFF format, which is an international standard XML based format to exchange and maintain translation strings. So once you generate the XLIFF files for your reports with BI Publisher then you can work with any translation vendors in the world to make a mass translation or you can translate the XML files by yourself by manually updating the translatable strings presented in this text file. Lastly, we made it easier to manage the translation process starting from generating the XLIFF files to uploading the translated XLIFF files back to the BI Publisher server. You can generate, download, upload the XLIFF files from the BI Publisher’s Web interface with your browser and you can see the translated reports right away without needing to shutdown or restart your server. While the translated reports are displayed based on your language preference setting you can also specify a different language when you schedule or deliver the reports so that they can be generated in your customer’s preferred language. What Can I Translate? When it comes to translation there are three things. First, report content translation. When you receive a report you like to see the content like report title, section title, comments, annotation, table column header, and anything that are static and embedded in the report. in your preferred language. We call this Reports Content translation. Second, when you open a report online you might want to see not only the report content being translated but also the report UI, such as report name, parameter name, layout name, and anything that would help you to navigate around the reports, to be translated in your language. We call this Reports UI translation. And this separation of the Reports Content and Reports UI translation makes it very useful especially when you want to navigate through the reports in your preferred language UI but want to generate the reports in your customer’s preferred language. Imagine you are English native speaker and need to generate and send a report to your customers in China. You like to see the report name, parameter name in English so that you can comfortably navigate to the report and generate the report output, but like to see the report generated in Chinese so that the your customers in China can understand the report when they receive it. And lastly, you might want to see even the data presented in the report to be translated. For example, you might want to see product names in an Order Status report to be translated based on the report viewer’s language preference. We call this Reporting Data translation. Since this Reporting Data translation is maintained at the data source level such as Database tables along with the main data, you need to prepare the translation at the data source level first. Then, you want to make sure that your query is switched accordingly based on the language preference setting so that the translated data will be retrieved. How to Translate BI Publisher Reports? Now when it comes to ‘how to translate BI Publisher reports?’ the main focus here is about the translation for the Report Content and Report UI. And I just created this video to show you how to create and manage the translation with BI Publisher 11G. Please take a look at the clip below.   In today’s business world, customers and suppliers are from all over the world regardless of the size of the company or organization. Supporting multiple languages for your reports is no longer something ‘nice to have’, it’s mandatory. BI Publisher is designed to support multi lingual reports from the beginning without any extra hidden cost of license or configuration like other reporting tools such as Crystal Reports. You can support additional languages translation at any time with the very simple steps shown in the video above. Happy translation! Please share your translation experience with us! 

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

  - by Tanu Sood

  Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• Install error on installing Developer 2k 1.2.1on Virtualized Windows NT

  - by AlgoMan

  I am trying to install Developer 2k 1.3.2 on a virtualized windows nt system. I am facing the following access exception. An application error has occurred log has been generated ORAINST.exe Exception: Access violation (0xc0000005) , address:0x00ea78ea Can anyone help me understand what might be going wrong ?

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• to_date function pl/sql

  - by christine33990

  undefine dates declare v_dateInput VARCHAR(10); v_dates DATE; begin v_dateInput := &&dates; v_dates := to_date(v_dateInput,'dd-mm-yyyy'); DBMS_OUTPUT.put_line(v_dates); end; Not sure why whenever I run this code with ,for example , input of 03-03-1990, this error shows up. Error report: ORA-01847: day of month must be between 1 and last day of month ORA-06512: at line 6 01847. 00000 - "day of month must be between 1 and last day of month" *Cause: *Action:

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