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• Silverlight Cream for February 22, 2011 -- #1050

  - by Dave Campbell

  In this Issue: Robby Ingebretsen, Victor Gaudioso, Andrea Boschin(-2-), Rudi Grobler(-2-), Michael Crump, Deborah Kurata, Dennis Delimarsky, Pete Vickers, Yochay Kiriaty, Peter Kuhn, WindowsPhoneGeek, and Jesse Liberty(-2-). Above the Fold: Silverlight: "Silverlight Simple MVVM Printing" Deborah Kurata WP7: "Creating theme friendly UI in WP7 using OpacityMask" WindowsPhoneGeek Tools: "KAXAML v1.8" Robby Ingebretsen Shoutouts: Peter Foot posted Silverlight for Windows Phone Toolkit–Feb 2011 Rudi Grobler posts his top requested features for WP7, Silverlight, and WCF: vNext ... see you in Seattle, Rudi! From SilverlightCream.com: KAXAML v1.8 Robby Ingebretsen just posted KAXML v1.8 that now supports .NET 4.0, WPF, and Silferlight4 ... go grab it. Learn how to use Blend to create a Data Store, Add Properties to it, etc... Victor Gaudioso has 3 new Silverlight and/or Expression Blend video tutorials up... first is this one on Creating a Data store, adding properties to it, oh... read the title :), Next up is: Send async messages across UserControls or even applications, followed by the latest: Create a Sketchflow Animation using the Sketchflow Animation Panel A base class for threaded Application Services Andrea Boschin continues his IApplicationServices series with this one on a base class he created to develop Application Services that runs a thread. Windows Phone 7 - Part #6: Taking advantage of the phone Andrea Boschin also has part 6 of his series at SilverlightShow on WP7... this one is covering a bunch of items... Capabilities, Launchers/Choosers, and gestures... plus the source for a fun game. {homebrew} Skype for WP7 Rudi Grobler posted about the availability of (some features of) Skype for WP7 being available. The XDA guys have working contacts and the ability to chat going, plus they're looking for poeple to join in... Follow Rudi's link, and let them know you're up for it! Simple menu for your WP7 application Rudi Grobler has another post up about a very simple menu control for WP7 that he produced that is also very easy to use. Attaching a Command to the WP7 Application Bar Michael Crump shows how to bind the application bar to a Relay Command with the use of MVVMLight in 7 Easy Steps :) Silverlight Simple MVVM Printing Deborah Kurata continues her MVVM series with this one on printing what your user sees on the page... but doing so within the MVVM pattern. Enhancing the general Zune experience on Windows Phone 7 with Zune web API Dennis Delimarsky apparently likes the Zune as much as I do, and has ratted out tons of information about the Zune API for use in WP7 apps... and lots of code... Validating input forms in Windows Phone 7 Pete Vickers takes a great detailed spin through validation on the WP7... the rules have changed, but Pete explains with some code examples. Windows Phone Shake Gestures Library Yochay Kiriaty discusses Shake Gestures for the WP7 device and then describes the "Windows Phone Shake Gesture Library" that detects shake gestures in 3D space... and after a great description has the link for downloading. What difference does a sprite sheet make? Peter Kuhn is writing a series at SilverlightShow on XNA for Silverlight Devs that I've highlighted. An outshoot of that is this discussion of the use of sprite sheets and game development. Creating theme friendly UI in WP7 using OpacityMask WindowsPhoneGeek has a new post up today on using Opacity Masks in WP7 to enable using one set of icons for either the dark or light theme.. too cool, you'll wanna check this out! Linq to XML Jesse Liberty continues with Linq with regard to WP7 with this post on Linq to XML... and why XML? crap... I was just saving/loading XML today! :) Lambda–Not as weird as it sounds Jesse Liberty then jumps into Lambda expressions... maybe it's a chance for me to learn WTF the lambdas really do that I use all the time! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Three Easy Ways of Providing Feedback to the Oracle AutoVue Team

  - by Celine Beck

  Customer feedback is essential in helping us deliver best-in-class Enterprise Visualization solutions which are centered around real-world usage. As the Oracle AutoVue Product Management team is busy prioritizing the next round of improvements, enhancements and new innovation to the AutoVue platform, I thought it would be a good idea to provide our blog-readers with a recap of how best to provide product feedback to the AutoVue Product Management team. This gives you the opportunity to help shape our future agenda and make our solutions better for you. Enterprise Visualization Special Interest Group (EV SIG): the AutoVue EV SIG is a customer-driven initiative that has recently been created to share knowledge and information between members and discuss common and best practices around Enterprise Visualization. The EV SIG also serves as a mechanism for establishing and communicating to AutoVue Product Management users’ collective priorities for the future development, direction and enhancement of the AutoVue product family with the objective of ensuring their continuous improvement. Essentially, EV SIG members meet in order to share and prioritize feedback and use this input to begin dialog with the AutoVue Product Management team on what they deem to be the most important improvements to Enterprise Visualization solutions. The AutoVue EV SIG is by far the best platform for sharing and relaying feedback to our Product Strategy / Management team regarding general product enhancements, industry-specific scenarios, new use cases, usability, support, deployability, etc, and helping us shape the future direction of Enterprise Visualization solutions. We strongly encourage ALL our customers to sign up for the SIG;  here is how you can do so: Sign up for the EVSIG mailing list b.    Visit the group’s website c.    Contact Dennis Walker at Harris Corporation directly should you have any questions: dwalke22-AT-harris-DOT-com Customer / Partner Advisory Boards: The AutoVue Product Strategy / Management team also periodically runs Customer and Partner Advisory Boards. These invitation-only events bring together individuals chosen from Oracle AutoVue’s top customers that are using AutoVue at the enterprise level, as well as strategic partners.  The idea here is to establish open lines of communication between top customers and partners and the Oracle AutoVue Product Strategy team, help us communicate AutoVue’s product direction, share perspectives on today and tomorrow’s challenges and needs for Enterprise Visualization, and validate that proposed additions to the product are valid industry solutions. Our next Customer / Partner Advisory Board will be held in San Francisco during Oracle Open World, please contact your account manager to find out more about the CAB Members’ nomination process. Enhancement Requests:  Enhancement requests are request logged by customers or partners with Product Development for a feature that is not currently available in Oracle AutoVue. Enhancement requests (ER) can be logged easily via the My Oracle Support portal. This is the best way to share feedback with us at the functionality level; for instance if you would like to see a new format supported in AutoVue or make suggestions as per how certain functionality can be improved or should behave. Once the ER is logged, it is then evaluated by Product Management based on feasibility, product adequation and business justification. Product Management then decides whether to consider this ER for future release or not. What helps accelerate the process is hearing from a large number of customers who urgently need a particular feature or configuration. Hence the importance of logging Metalink Service Requests, and describing in details your business expectations. You can include key milestones dates and justifications as to why this request is important and the benefits your organization stands to gain should this request be accepted. Again, feedback from customers and partners is critical to ensure we offer solutions that have the biggest impact on customers’ business processes and day-to-day operations. All feedback is welcome,. So please don’t be shy! 

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• What Banks Can Learn From An English Teacher’s Advice

  - by Gaurav H

  The earliest definitions I learnt at school pertained to nouns and verbs. Nouns, my teacher said, indicated names of people, things and places. Verbs, the stern lady said, are “action words”. They indicated motion.  The idea for this blog filtered in when I applied these definitions to the entity I most often deal with for my personal financial needs, and think about or relate to from a professional standpoint: ‘a bank’. Noun? It certainly is. At least that’s how I’d had it figured in my head. It used to be a place I visited to get my financial business done. It is the name of an entity I have a business relationship with. But, taking a closer look at how ‘the bank’ has evolved recently makes me wonder. Is it not after all acquiring some shades of a verb? For one, it’s in motion if I consider my mobile device with its financial apps. For another, it’s in ‘quasi-action’ if I consider a highly interactive virtual bank. The point I’m driving at is not semantic. But the words we use and the way we use them are revealing, and can offer tremendous insights into our existing mindsets. I think the same applies to businesses. Banks that first began examining and deconstructing their cherished ‘definitions’ or business models (nouns) were the earliest to adapt, change, and reinvent (verbs). They were able to waltz past disintermediation threats. Though rooted in a ‘brick and mortar’ heritage, their thinking and infrastructure were flexible enough for the digital era. While their physical premises imposed restrictions—opening hours, transaction hours, appointments, waiting time, overcrowding, processing time, clearing time, etc,—their thinking did not. They innovated. Across traditional and new-era channels, they easily slipped in customer services of a differentiated kind: spot loans, deposits with idle account balances, convenient mortgages with multiple liens or collateral, and instant payment options.I believe the most successful banks are those that fit into the rhythm of their customers’ lives rather than forcing their customers to fit into theirs. It was true for banks that existed before the Internet era; it’s true for banks now. I look no further than UBANK, JIBUN and HBOS Germany to make my point. They are resounding successes because they are not trapped in their own definitions of ‘a bank’. They walk with their customers, rather than waiting for their clients to walk-in for services.Back to my English teacher. She once advised me to use more verbs in my composition. Readers relate better to “action” she said. Banks too can profit from her advice. To succeed, they need to interact more. And remain flexible enough to interact with their customers. Sonny Singh is Senior Vice President  and General Manager of the Oracle Financial Services Global Business Unit. He can be reached at sonny.singh AT oracle.com or on twitter @sonnyhsingh

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• The Hunger Games for Aspiring IT Professionals

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} It seems that no one can escape the buzz around Hunger Games. And who could? Stephen King said it best in his review when he referred to the Collins’ novel as “a violent, jarring speed-rap of a novel that generates nearly constant suspense and may also generate a fair amount of controversy”. So what’s the tie in for IT? Let’s leave the dystopia of District 12 and come back to today’s reality. This is the world of radical IT paradigm shifts that haven’t been seen since Java was introduced in 1995. Everything you learned in school is probably outdated as of Friday. And everything you learned on Friday will probably change when you get to work on Monday. Nevertheless, we’re eager, we’re aspiring, we’re hungry to learn. While the challenges upon us may not rival the venomous bees (or ‘tracker jackers’) seen in this blockbuster, there are certainly obstacles to be found. In preparation, I leave you two pieces of advice - aside from avoiding werewolves… Learn the Cloud If you had asked me what to learn in 1995, I would have said, “Go learn Java”. But now my advice is “Go learn Java and then learn Cloud”. Cloud computing and Java go hand in hand. This is especially true for Oracle’s own Public Cloud which uses Java (via WebLogic 12c) as well as Oracle Database at its core foundation. Understanding the connotations of elasticity, scale, virtualization, and multi-tenancy, (to name just a few) requires a strong foundation in computer science and especially Java to get it right. Without Java, the Cloud is nothing more than a brittle application meagerly deployed on the internet. Get Social and Actively Participate And at all levels. Socializing your ideas internally is dreadfully important. And this means socializing and communicating your good ideas to lines of business, to architects, business analysts, developers, DBAs and Operations. But don’t forget to go external. Stay current by being on the lookout for blogs, tweets, webcasts, papers, podcasts and videos for your technology area. Be not just a subscriber but a participant in these channels as well. Attend industry and vendor sponsored events to learn from the experts – and seek out opportunities to stay connected with those that are smarter than you. You’ll gain more understanding if you participate actively. At the same time you’ll make friends (and allies) and you’ll be glad you did. Tell help you get social and actively participate [while learning the Cloud] here are a couple of pointers for you: See our website on Cloud and Fusion Middleware Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook Find us at one of our key events Meanwhile, happy IT hunger games!

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• It’s the thought that counts…

  - by Tony Davis

  I recently finished editing a book called Tribal SQL, and it was a fantastic experience. It’s a community-sourced book written by first-timers. Fifteen previously unpublished authors contributed one chapter each, with the seemingly simple remit to write about “what makes them passionate about working with SQL Server, something that all SQL Server DBAs and developers really need to know”. Sure, some of the writing skills were a bit rusty as one would expect from busy people, but the ideas and energy were sheer nectar. Any seasoned editor can deal easily with the problem of fixing the output of untrained writers. We can handle with the occasional technical error too, which is why we have technical reviewers. The editor’s real job is to hone the clarity and flow of ideas, making the author’s knowledge and experience accessible to as many others as possible. What the writer needs to bring, on the other hand, is enthusiasm, attention to detail, common sense, and a sense of the person behind the writing. If any of these are missing, no editor can fix it. We can see these essential characteristics in many of the more seasoned and widely-published writers about SQL. To illustrate what I mean by enthusiasm, or passion, take a look at the work of Laerte Junior or Fabiano Amorim. Both authors have English as a second language, but their energy, enthusiasm, sheer immersion in a technology and thirst to know more, drives them, with a little editorial help, to produce articles of far more practical value than one can find in the “manuals”. There’s the attention to detail of the likes of Jonathan Kehayias, or Paul Randal. Read their work and one begins to understand the knowledge coupled with incredible rigor, the willingness to bend and test every piece of advice offered to make sure it’s correct, that marks out the very best technical writing. There’s the common sense of someone like Louis Davidson. All writers, including Louis, like to stretch the grey matter of their readers, but some of the most valuable writing is that which takes a complicated idea, or distils years of experience, and expresses it in a way that sounds like simple common sense. There’s personality and humor. Contrary to what you may have been told, they can and do mix well with technical writing, as long as they don’t become a distraction. Read someone like Rodney Landrum, or Phil Factor, for numerous examples of articles that teach hard technical lessons but also make you smile at least twice along the way. Writing well is not easy and it takes a certain bravery to expose your ideas and knowledge for dissection by others, but it doesn’t mean that writing should be the preserve only of those trained in the art, or best left to the MVPs. I believe that Tribal SQL is testament to the fact that if you have passion for what you do, and really know your topic then, with a little editorial help, you can write, and people will learn from what you have to say. You can read a sample chapter, by Mark Rasmussen, in this issue of Simple-Talk and I hope you’ll consider checking out the book (if you needed any further encouragement, it’s also for a good cause, Computers4Africa). Cheers, Tony  

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• Announcing the ASP.NET and Web Tools 2012.2 Release Candidate

  - by ScottGu

  This week the ASP.NET and Visual Web Developer teams delivered the Release Candidate of the ASP.NET and Web Tools 2012.2 update (formerly ASP.NET Fall 2012 Update BUILD Prerelease). This update extends the existing ASP.NET runtime and adds new web tooling to Visual Studio 2012. Whether you use Web Forms, MVC, Web API, or any other ASP.NET technology, there is something cool in this update for you. You can download and install the RC today: http://www.asp.net/vnext. Great ASP.NET Enhancements This update adds new ASP.NET templates and features, including: New ASP.NET MVC templates. Creating Facebook applications just became easier using the new Facebook Application template. In just a few easy steps you can create a Facebook application that gets data from the logged in user as well as integrates with their friends. A new Single Page Application template allows developers to build interactive client-side web apps using Knockout, jQuery, and ASP.NET Web API. Real-time communication support with ASP.NET SignalR.  This enables you to easily take advantage of the new WebSocket support in .NET 4.5, while also automatically degrading to long-polling and other protocols for older clients.  If you haven’t tried SignalR yet you should – it is awesome. New ASP.NET Web API functionality, including support for OData, integrated tracing, and automatically generating help page documentation for your API. New ASP.NET Friendly URL functionality. This new feature makes it very easy for Web Forms developers to generate cleaner looking URLs (without the .aspx extension). The Friendly URLs feature also makes it easier for developers to add mobile support to their applications with support for mobile .ASPX pages and  supporting switching between desktop and mobile views. It can be used with existing ASP.NET v4.0 applications. Visual Studio 2012 Web publishing enhancements. Web site projects now have the same publish experience as web application projects (including to Windows Azure Web Sites), and you can selectively publish files, see the differences between local and remote files, and update local to remote files or vice versa. Visual Studio 2012 Page Inspector enhancements. JavaScript selection mapping is now supported, and you can CSS updates in real-time. Visual Studio 2012 editor support for Knockout IntelliSense and pasting JSON as a .NET class (which makes it even easier to consume Web APIs from others). Visual Studio 2012 Project Template updates, including the latest versions of jQuery, jQuery UI, jQuery Validation, Modernirz, Knockout and more… How it is delivered You can download and install an integrated setup that contains the above enhancements today from http://www.asp.net/vnext. The new runtime functionality is delivered to ASP.NET via additional NuGet packages. This means that installing this update does not make any changes to the existing ASP.NET binaries, and thus does not cause any compatibility issues with existing projects. New projects will contain the new functionality and existing projects can be updated with the new NuGet packages. Summary Web development is changing, and ASP.NET is rapidly delivering new capabilities to developers that help them take full advantage of new capabilities.  The ASP.NET and Web Tools 2012.2 update installs in minutes without altering the current ASP.NET run time components. For a complete description see the Release Notes. Next week I plan to publish a tutorial showing how to build a cool Facebook application using the new Facebook template. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Adobe Photoshop CS5 vs Photoshop CS5 extended

  - by Edward

  Adobe Photoshop has been an industry standard for most web designers & photographers worldwide. Photoshop CS5 has made photography editing much more refined and the composition process has become much easier than ever before.  To study the advantage of Photoshop CS5 extended over Photoshop CS5 we have written this comparison article, with both a Designer’s & Photographer’s perspective. Hopefully it shall help you in your buying/upgrade decision. Photoshop CS5 Photoshop CS5 has refining feature with powerful photography tools. It made editing process easy as fewer steps are involved to remove noise, add grain, create vignettes, correct lens distortions, sharpen, and create HDR images. It has quick image correction and color and tone control for professional purpose. Intelligent image editing and enhancement , extraordinary advanced compositing has made it a better tool than earlier versions for photographers. It allows users to accelerate workflow with fast performance on 64-bit Windows® and Mac hardware systems and smoother interactions due to more GPU-accelerated features. It also boasts of a state-of-the-art processing with Adobe Photoshop Camera Raw 6 and helps to maximize creative impact. It provides for tremendous precision and freedom. It allows user to easily select intricate image elements, such as hair and create realistic painting effects. It also allows to remove any image element and see the space fill in almost magically. It has easy access to core editing and streamlined work flow and flexible work ambience. It has creative tools and contents. Photoshop CS5 Extended Photoshop CS5 extended is quite innovative and has incorporated 3D elements to 2D artwork directly within digital imaging application, which enables user to do an easy on-ramp to 3D image creation. It also provides for 3D editing. It has intelligent image editing and enhancement. It offers advance composing and has extraordinary painting and drawing toolset. It provides for video and animation designing. It helps to work with specialized images for architecture, manufacturing, engineering, science, and medicine. Where CS5 extended scores over CS5 CS5 extended has many features, which were not included in CS5. These features make it score more over CS5. These features are: Technology for creating 3D extrusion 3D material library and picker Field depth for 3D 3D merging and scene composition improvements 3D workflow improvement Customization of 3D features Image based light source Shadow catcher for shadow creation Enhanced ray tracer Context sensitive widgets, which allows easy control of objects, lights and cameras. Overlays for materials and mesh boundaries Photoshop CS5 extended is far better than CS5 as it incorporates all the features of CS5 and have more advanced features. It allows 3D creation and editing and has other advanced tools to make it better. Redefining the Image-Editing Experience  : A Photographer’s point of View Photoshop CS5 delivers amazing features and creative options so even new users can perform advanced image manipulations and compositions. Breath taking image intelligence behind Content-Aware Fill magically removes any image detail or object, examines the surroundings and seamlessly fills in the space left behind. Lighting, tone and noise of the surrounding area can be matched. New Refine Edge makes nearly-impossible image selections possible. Masking was never easier, the toughest types of edges, such as hair and foliage seem easier to fix. To sum up following are few advantages of CS5 extended over previous versions 64-bit processing Content Aware Fill Refine Edge, “makes nearly-impossible image selections impossible” HDR Pro, including ghost artifact removal and HDR toning, which gives the look of HDR with a single exposure New brush options Improved image management with enhanced Adobe Bridge Lens corrections Improved black-and-white conversions Puppet Warp: Precisely reposition or warp any image element Adobe Camera Raw 6 Upgrade Buy Online Pricing and Availability Adobe Photoshop CS5 and CS5 Extended are available through Adobe Authorized Resellers & the Adobe Store. Estimated street price for Adobe Photoshop CS5 is US$699 and US$999 for Photoshop CS5 Extended. Upgrade pricing and volume licensing are also available. Related posts:10 Free Alternatives for Adobe Photoshop Software Web based Alternatives to Photoshop 15 Useful Adobe Illustrator Tutorials For Designers

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• Top Tier, A-Game Talent - How to Land em'

  - by GeekAgilistMercenary

  Recently the question came up from a close friend of mine, "will my PhD help me attain a higher income in the north west?"  I had to tell him, that it might get him a little more, but it won't get him in the top income brackets for the occupation.  Another time, a few days later, someone else asked this too.  Then again, I see a job posting that requires a Bachelors Degree and some other nonsense.  The job posting even states they want "A-Game" talent. I am almost shocked at how poorly part of this industry doesn't realize how unimportant a degree is to getting real top tier, a-game talent.  (and yes, I get a little riled up about this matter) You Can't Make Good Software Developers.  No college out there is going to train someone to be in the top 10%, and absolutely not to be in the top 5% of skill levels.  Colleges can NOT do this.  It is up to the individual, and the individual alone.  If top tier talent seems to come from a college, one should check their premise and look at the motivations the individuals have to go to that school.  There is most likely a reason that top tier talent appears to be made there.  The college however, can only guide or assist, but I repeat that "top tier talent is a very individualistic endeavor". Some might say, well a group is needed, support is needed, this and that are needed.  True, an individual needs a support system and a college can provide that, but it generally ends there.  The support group helps, provides a sounding wall, and provides correlation to good ideas for the a-game top tier geek.  But again, the endeavor is the individuals desire. top tier talent is a very individualistic endeavor - Me Hiring Top Tier, A-Game Talent There are a few things when trying to hire this level of game player. The first thing is to not require a degree of any sort.  Sure, it looks good, but it won't dictate anything other than the individual was able to go through the regimented steps of college. List the skills and ideas that you would like to find in an individual.  Think of two people meeting for the first time, what do you want to know about the other individual.  Team fit is absolutely fundamental for top tier talent.  That support group that I mentioned above, top tier talent works best with a solid group of players. Keep your technology up to date, moving forward, and don't bore your top talent if you manage to get it.  If the company slows down, they will leave.  The more valuable they find out they are, the lower tolerance they'll have for this.  For managers, directors, and leaders in an organization this is THE challenge for them. Provide opportunities not just for advancement, but ways for them to advance their knowledge such as training, a book budget, or other means.  Even if some software they want to use isn't used ton the project, get it for them (within reason of course ? couple $100 or even a few $1000 for a good software license to MSDN, Tellerik, or other suite of software is ideal). Don't push them to, and don't let them overwork themselves into burnout.  This, as a leader in an organization is easy to do if one finds themselves actually hiring top talent.  Because top talent just provides results and more results.  But they are human, they will break, don't be the cause of that or you'll lose your talent. For now, that is it from me on this topic, back to the revenue, code, projects, and pushing forward. For the original entry, check out my personal blog with other juicy tech tidbits, rants, raves, and the like. Agilist Mercenary

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• ATG Live Webcast: Advanced E-Business Suite Architectures

  - by BillSawyer

  I am pleased to announce the ATG Live Webcast event for Dec. 8th, 2011: Advanced E-Business Suite Architectures Join Elke Phelps, Senior Principal Product Manager and Sriram Veeraraghavan, Senior Principal Software Engineer as they discuss advanced E-Business Suite architectures that can help you improve performance, scalability, business continuity, utilization, provisioning, and security. This one-hour webcasts provides an overview of advanced architectures with Q&A. This session will cover the latest advanced architectural options, including the use of Oracle database high-availability features and functions such as Real Application Clusters, ASM, Active Data Guard, clouds, virtualization, Oracle VM, high-availability and load-balancing architectures, WebLogic Server, and more. This session will also cover the latest updates to systems management tools like AutoConfig, and may also include sneak previews of upcoming functionality. This event is targeted to architects, system administrators, DBAs, developers, and implementers. The agenda for the Advanced E-Business Suite Architectures webcast includes the following topics: Advanced Oracle E-Business Suite Architectures Optional External Integrations Oracle E-Business Suite 12.2 Improving Performance and Scalability Providing Business Continuity Improving Utilization and Provisioning Improving Security Date:            Thursday, December 8, 2011Time:           8:00 AM - 9:00 AM Pacific Standard TimePresenter:  Elke Phelps, Senior Principal Product Manager                      Sriram Veeraraghavan, Senior Principal Software EngineerWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              98514To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  273291684If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training at http://blogs.oracle.com/stevenChan/entry/e_business_suite_technology_learningIf you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• help: cannot make ubuntu 64-bit v12.04 install work

  - by honestann

  I decided it was time to update my ubuntu (single boot) computer from 64-bit v10.04 to 64-bit v12.04. Unfortunately, for some reason (or reasons) I just can't make it work. Note that I am attempting a fresh install of 64-bit v12.04 onto a new 3TB hard disk, not an upgrade of the 1TB hard disk that has contained my 64-bit v10.04 installation. To perform the attempted install of v12.04 I unplug the SATA cable from the 1TB drive and plug it into the 3TB drive (to avoid risking damage to my working v10.04 installation). I downloaded the ubuntu 64-bit v12.04 install DVD ISO file (~1.6 GB) from the ubuntu releases webpage and burned it onto a DVD. I have downloaded the DVD ISO file 3 times and burned 3 of these installation DVDs (twice with v10.04 and once with my winxp64 system), but none of them work. I run the "check disk" on the DVDs at the beginning of the installation process to assure the DVD is valid. I also tried to install on two older 250GB seagate drives in the same computer. During every attempt I plug the same SATA cable (sda) into only one disk drive (the 3TB or one of the 250GB drives) and leave the other disk drives unconnected (for simplicity). Installation takes about 30 minutes on the 250GB drives, and about 60 minutes on the 3TB drive - not sure why. When I install on the 250GB drives, the install process finishes, the computer reboots (after the install DVD is removed), but I get a grub error 15. It is my understanding that 64-bit ubuntu (and 64-bit linux in general) has no problem with 3TB disk drives. In the BIOS I have tried having EFI set to "enabled" and "auto" with no apparent difference (no success). I have tried partitioning the drive in a few ways to see if that makes a difference, but so far it has not mattered. Typically I manually create partitions something like this: 8GB swap 8GB /boot ext4 3TB / ext4 But I've also tried the following, just in case it matters: 100MB boot efi 8GB swap 8GB /boot ext4 3TB / ext4 Note: In the partition dialog I specify bootup on the same drive I am partitioning and installing ubuntu v12.04 onto. It is a VERY DANGEROUS FACT that the default for this always comes up with the wrong drive (some other drive, generally the external drive). Unless I'm stupid or misunderstanding something, this is very wrong and very dangerous default behavior. Note: If I connect the SATA cable to the 1TB drive that has been my ubuntu 64-bit v10.04 system drive for the past 2 years, it boots up and runs fine. I guess there must be a log file somewhere, and maybe it gives some hints as to what the problem is. I should be able to boot off the 1TB drive with the 3TB drive connected as a secondary (non-boot) drive and get the log file, assuming there is one and someone tells me the name (and where to find it if the name is very generic). After installation on the 3TB drive completes and the system reboots, the following prints out on a black screen: Loading Operating System ... Boot from CD/DVD : Boot from CD/DVD : error: unknown filesystem grub rescue Note: I have two DVD burners in the system, hence the duplicate line above. The same install and reboot on the 250GB drives generates "grub error 15". Sigh. Any ideas? ========== motherboard == gigabyte 990FXA-UD7 CPU == AMD FX-8150 8-core bulldozer @ 3.6 GHz RAM == 8GB of DDR3 in 2 sticks (matched pair) HDD == seagate 3TB SATA3 @ 7200 rpm (new install 64-bit v12.04) HDD == seagate 1TB SATA3 @ 7200 rpm (current install 64-bit v10.04) GPU == nvidia GTX-285 ??? == no overclocking or other funky business USB == external seagate 2TB HDD for making backups DVD == one bluray burner (SATA) DVD == one DVD burner (SATA) The current ubuntu 64-bit v10.04 system boots and runs fine on a seagate 1TB.

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• Oracle Data Integration 12c: Simplified, Future-Ready, High-Performance Solutions

  - by Thanos Terentes Printzios

  In today’s data-driven business environment, organizations need to cost-effectively manage the ever-growing streams of information originating both inside and outside the firewall and address emerging deployment styles like cloud, big data analytics, and real-time replication. Oracle Data Integration delivers pervasive and continuous access to timely and trusted data across heterogeneous systems. Oracle is enhancing its data integration offering announcing the general availability of 12c release for the key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c, delivering Simplified and High-Performance Solutions for Cloud, Big Data Analytics, and Real-Time Replication. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. With the 12c release Oracle becomes the new leader in the data integration and replication technologies as no other vendor offers such a complete set of data integration capabilities for pervasive, continuous access to trusted data across Oracle platforms as well as third-party systems and applications. Oracle Data Integration 12c release addresses data-driven organizations’ critical and evolving data integration requirements under 3 key themes: Future-Ready Solutions : Supporting Current and Emerging Initiatives Extreme Performance : Even higher performance than ever before Fast Time-to-Value : Higher IT Productivity and Simplified Solutions  With the new capabilities in Oracle Data Integrator 12c, customers can benefit from: Superior developer productivity, ease of use, and rapid time-to-market with the new flow-based mapping model, reusable mappings, and step-by-step debugger. Increased performance when executing data integration processes due to improved parallelism. Improved productivity and monitoring via tighter integration with Oracle GoldenGate 12c and Oracle Enterprise Manager 12c. Improved interoperability with Oracle Warehouse Builder which enables faster and easier migration to Oracle Data Integrator’s strategic data integration offering. Faster implementation of business analytics through Oracle Data Integrator pre-integrated with Oracle BI Applications’ latest release. Oracle Data Integrator also integrates simply and easily with Oracle Business Analytics tools, including OBI-EE and Oracle Hyperion. Support for loading and transforming big and fast data, enabled by integration with big data technologies: Hadoop, Hive, HDFS, and Oracle Big Data Appliance. Only Oracle GoldenGate provides the best-of-breed real-time replication of data in heterogeneous data environments. With the new capabilities in Oracle GoldenGate 12c, customers can benefit from: Simplified setup and management of Oracle GoldenGate 12c when using multiple database delivery processes via a new Coordinated Delivery feature for non-Oracle databases. Expanded heterogeneity through added support for the latest versions of major databases such as Sybase ASE v 15.7, MySQL NDB Clusters 7.2, and MySQL 5.6., as well as integration with Oracle Coherence. Enhanced high availability and data protection via integration with Oracle Data Guard and Fast-Start Failover integration. Enhanced security for credentials and encryption keys using Oracle Wallet. Real-time replication for databases hosted on public cloud environments supported by third-party clouds. Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c and other Oracle technologies, such as Oracle Database 12c and Oracle Applications, provides a number of benefits for organizations: Tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c enables developers to leverage Oracle GoldenGate’s low overhead, real-time change data capture completely within the Oracle Data Integrator Studio without additional training. Integration with Oracle Database 12c provides a strong foundation for seamless private cloud deployments. Delivers real-time data for reporting, zero downtime migration, and improved performance and availability for Oracle Applications, such as Oracle E-Business Suite and ATG Web Commerce . Oracle’s data integration offering is optimized for Oracle Engineered Systems and is an integral part of Oracle’s fast data, real-time analytics strategy on Oracle Exadata Database Machine and Oracle Exalytics In-Memory Machine. Oracle Data Integrator 12c and Oracle GoldenGate 12c differentiate the new offering on data integration with these many new features. This is just a quick glimpse into Oracle Data Integrator 12c and Oracle GoldenGate 12c. Find out much more about the new release in the video webcast "Introducing 12c for Oracle Data Integration", where customer and partner speakers, including SolarWorld, BT, Rittman Mead will join us in launching the new release. Resource Kits Meet Oracle Data Integration 12c  Discover what's new with Oracle Goldengate 12c  Oracle EMEA DIS (Data Integration Solutions) Partner Community is available for all your questions, while additional partner focused webcasts will be made available through our blog here, so stay connected. For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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• Oracle Database 11.2.0.4 Certified with EBS on Microsoft Windows Server

  - by John Abraham

  As a follow up to to a previous announcement, Oracle Database 11g Release 2 (11.2.0.4) is now certified with Oracle E-Business Suite Release 11i and Release 12 on the following Microsoft Windows Server operating systems: Release 12.2 (12.2.3 and higher): Microsoft Windows x64 (64-bit) (2008 R2) Release 12.1 (12.1.1 and higher): Microsoft Windows Server (32-bit) (2003, 2008) Microsoft Windows x64 (64-bit) (20031, 20081, 2008 R22) Release 12.0 (12.0.4 and higher): Microsoft Windows Server (32-bit) (2003) Microsoft Windows x64 (64-bit) (2003, 2008, 2008 R2)1 Release 11i (11.5.10.2 + ATG PF.H RUP 6 and higher):: Microsoft Windows Server (32-bit) (2003, 20081) Microsoft Windows x64 (64-bit) (2003, 2008, 2008 R2)1 Notes: 1: This OS is a 'database tier only' or 'split tier configuration' platform where the application tier must be on a fully certified E-Business Suite platform. 2: This OS is a 'database tier only' platform for Release 11i. For 12.1.1 or higher, it is also supported on the application tier via the migration process outlined in My Oracle Support Document 1188535.1. This announcement for Oracle E-Business Suite 11i and R12 includes: Oracle Database 11gR2 version 11.2.0.4 Oracle Database 11gR2 version 11.2.0.4 Real Application Clusters (RAC) Oracle Database Vault 11gR2 version 11.2.0.4 Transparent Data Encryption (Column Encryption) using Oracle Database 11gR2 version 11.2.0.4 TDE Tablespace Encryption using Oracle Database 11gR2 version 11.2.0.4 Advanced Security Option (ASO)/Advanced Networking Option (ANO) with Oracle Database 11gR2 version 11.2.0.4 Export/Import Process for Oracle E-Business Suite Release 11i and Release 12 Database Instances Transportable Database and Transportable Tablespaces Data Migration Processes for Oracle E-Business Suite Release 11i and Release 12 Certification data in My Oracle Support (http://support.oracle.com) has been updated with this certification - please review the documents below for all requirements and additional details: Where can I find more information? MOS Document 881505.1 - Interoperability Notes - Oracle E-Business Suite Release 11i with Oracle Database 11g Release 2 (11.2.0) MOS Document 1058763.1 - Interoperability Notes - Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) MOS Dcoument 1623879.1 - Interoperability Notes - Oracle E-Business Suite Release 12.2 with Oracle Database 11g Release 2 (11.2.0) MOS Document 1091086.1 - Integrating Oracle E-Business Suite Release 11i with Oracle Database Vault 11gR2 MOS Document 1091083.1 - Integrating Oracle E-Business Suite Release 12 with Oracle Database Vault 11gR2 MOS Document 216205.1 - Database Initialization Parameters for Oracle E-Business Suite 11i MOS Document 396009.1 - Database Initialization Parameters for Oracle Applications Release 12 MOS Document 823586.1 - Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 11i MOS Document 823587.1 - Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12 MOS Document 946413.1 - Using Oracle Applications with a Split Configuration Database Tier on Oracle Release 11g Release 2 MOS Document 403294.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 11i MOS Document 732764.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 12 MOS Document 828223.1 - Using TDE Tablespace Encryption with Oracle E-Business Suite Release 11i MOS Document 828229.1 - Using TDE Tablespace Encryption with Oracle E-Business Suite Release 12 MOS Document 391248.1 - Encrypting Oracle E-Business Suite Release 11i Network Traffic using Advanced Security Option and Advanced Networking Option MOS Document 376700.1 - Enabling SSL in Oracle Application Release 12 MOS Document 732764.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 12 MOS Document 557738.1 - Export/Import Process for Oracle E-Business Suite Release 11i Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 MOS Document 741818.1 - Export/Import Process for Oracle E-Business Suite Release 12 Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 MOS Document 1366265.1 - Using Transportable Tablespaces to Migrate Oracle Applications 11i Using Oracle Database 11g Release 2 MOS Document 1311487.1 - Using Transportable Tablespaces to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 11g Release 2 MOS Document 729309.1 - Using Transportable Database to Migrate Oracle E-Business Suite Release 11i Using Oracle Database 10g Release 2 or 11g MOS Document 734763.1 - Using Transportable Database to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 10g Release 2 or 11g MOS Document 1188535.1 - Migrating Oracle E-Business Suite R12 to Microsoft Windows Server 2008 R2 MOS Dcoument 1349240.1 - Database Preparation Guidelines for an Oracle E-Business Suite Release 12.2 Upgrade MOS Document 1594274.1 - Oracle E-Business Suite Release 12.2: Consolidated List of Patches and Technology Bug Fixes Please also review the platform-specific Oracle Database Installation Guides for operating system and other prerequisites.

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• SQLSaturday 33 Observations

  - by Geoff N. Hiten

  Along with a lot of my colleagues, I went to SQLSaturday #33 in Charlotte this last weekend.  Overall a really good event, especially for a first-time organizer.  There is some controversy over certain events where my name got mentioned so I thought I would clear the air. Before I get to the core controversy, let's get the details out of the way.  The Microsoft Offices in Charlotte were an excellent venue for this event.  I really appreciated the Microsoft employees that helped out by letting us in and out of normally secure areas.  This is definitely above and beyond on their part. Thanks to the organizers (especially Greg and Peter) for the great hospitality they showed to the speakers.  Now for the specifics.  Like most events of this type, there was a raffle at the end for some cool swag.  As a speaker I got raffle tickets just like any other attendee.  The raffle was clearly promoted as "must be present to win".  The problem is that for various reasons, the raffle kicked off immediately after the last speaker finished in the largest room.  That room was across the parking lot from all the other rooms for the event.  I happened to have one of the last sessions of the day, and not in the main room.  I also ran long since the audience was very interactive and there were a lot of follow-up questions.  (BTW, thanks to everyone who came and stayed for my session.  Sorry it cost you the chance to win too.).  My name was drawn for an very nice piece of swag (iPod Touch if you insist).  Since I wasn't there, I didn't win. Several folks mentioned I was still speaking and was "here" (as in at the event) just not "here in the room". Yes, I was mad when I found out about it. I think that was handled poorly.  I personally lost out as did my audience (dunno if anyone specific lost anything, but it is the idea that counts).  It was a mistake. Mistakes happen.  Nobody acted maliciously.  Heck, the guys running the event who made the decision are my friends and remain so.  I got over my mad.  We talked about this privately and we are all OK with what happened.  I am not going to let a gadget get in the way of a couple of good friendships. I think the mistake was mostly due to a lack of unity between the venue buildings   Pam Shaw had a similar challenge in Tampa a few weeks ago, including a speaker who ran long on the last session (not me that time).  She had a couple of teenage volunteers to act as gofers/runners.  They counted heads in sessions, pointed people to last-minute room and session changes, and generally helped connect the organizers to what was actually happening.  Note that this was not Pam's first SQLSaturday event.  She knew but the knowledge had not been institutionalized.  We (The SQL community in general and SQLSaturday organizers in particular) now know how essential gofers are to success. I know I spent most of this post focusing on the controversy, but I wanted to clear everything up.  I don't want to let a minor mistake, made in good faith, overshadow what was a tremendously good event for the community. As for the iPod Touch, someone in the SQL community is enjoying it, so it is not a total loss.  And if losing out on it is the price I pay so we can learn this, then that is what a community leader does.  Consider it a gift.  Besides, I really wanted a Zune 120 :)

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• Fast Data: Go Big. Go Fast.

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• FFmpeg Video Hosting for Linux and Windows Server

  - by Aditi

  FFmpeg hosting is a special type of web hosting where the host servers have video transcoding software loaded on them, which allows the automatic conversion of videos from one format to another. FFmpeg is a cross-platform solution for recording, converting, transcoding and stream audio and video. It includes libavcodec – the leading audio/video codec library. FFmpeg hosting gets its name from a set of server side programs (modules) called FFmpeg. There are a number of applications or web scripts available, which allow webmasters to create their own video sharing websites. Video hosting typically requires: PHP 4.3 and above (including support of CLI) Mencoder and also Mplayer FFMpeg-PHP MySQL database server LAME MP3 Encoder Libogg + Libvorbis GD Library 2 or higher CGI-BIN There are number of web service providers who provide FFmpeg hosting service. Following is a list of some of the Best FFmpeg hosting providers for both Linux and Windows Server below. Dream Host Dreamhost provides for web based email access, mail filtering, spam filtering, unlimited email ids, vacation autoresponder, python support, full CGI access and many more services. Price: $7.95 View Details Micfo It offers unlimited disk space and bandwidth. Other services include free domain for life and free Website Transfer with many more services. All in all one of the best option to consider. Price: $5 View Details Host Upon HostUpon offers FFMpeg Hosting on all their hosting packages, with readily installed modules to start a Video website or Social Network with Video uploading. These scripts such as Boonex Dolphin / PHPMotion / Social Engine / ABKsoft Scripts / Joomla Video Plugin / Clipshare / ClipBucket / Social Media / Rayzz / Vidi Script work with their ffmpeg. Their FFMPEG hosting plan offers 24/7/365 support with typical response time of 15min or less. Price: $5.95 View Details DownTown Host DownTown Host provides full and exceptional support by live chat and telephone. It has high-power, modern servers and the finest web server technology. It offers free search engine Submission and continuous data backup protection with free email forwarding and site move. There are many more services too. Site5 This ffmpeg service provider offers uptime guarantee, a real time stats on each server and many more attractive services. Price: $4.95 View Details Cirtex Hosting Cirtex Hosting allows to host 7 websites & domains and provides for unlimited storage space and monthly bandwidth. It also offers FTP and email accounts and many more services. Price: $2.49 View Details FLV Hosting FLV hosting supplies RTMP SERVER STREAMING for large size video streaming and server side recording. It is flexible and costs less. They customize to the clients requirements. Price: $9.95 View Details AptHost This hosting service provides for 24x7x365 Premium Support and fully ffmpeg enabled services. Price: $4.95 View Details HostMDS Great Support, Priced Low. It provides for SSH access, CGI, Ruby on Rails, Perl, PHP, MySQL, front page extentions, 24/7 Support, FREE Domain transfer and spam filtering. It offers instant account setup, low latency fast bandwidth & much more! They were formerly known as Vistapages. Price: $4.95 View Details Related posts:Best WordPress Video Themes for a Video Blog Free Web Based Applications 24+ Coda Alternatives for Windows and Linux

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• Frequently Asked Questions about Latest EBS Support Changes

  - by Steven Chan (Oracle Development)

  Two important changes to the Oracle Lifetime Support policies for Oracle E-Business Suite were announced at OpenWorld.  These changes affect EBS Releases 11i and 12.1. The changes are detailed in this My Oracle Support document: E-Business Suite 11.5.10 Sustaining Support Exception & 12.1 Extended Support Now to Dec. 2018 (Note 1495337.1) A new document answering the top Frequently Asked Questions about these support changes is now available: E-Business Suite Releases - Support Policy FAQ (Note 1494891.1) Questions answered in this new FAQ include: Why is Oracle providing an exception for Severity 1 Production Support for the first year of Sustaining Support for EBS 11.5.10? Will customers need to purchase an additional contract for the 11.5.10 Exception to Sustaining Support? What defines Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? What are the differences in the Lifetime Support Policy feature benefits from Extended Support to the Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? More questions about US 1099, Payroll legislative updates, security patches, and more 1. Changes for EBS 11i Sustaining Support The first change is that  we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components: New fixes for Severity 1 production issues United States Form 1099 2013 year-end updates Payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014 Customers environments must have the minimum baseline patches (or above) for new Severity 1 production bug fixes as documented here: Patch Requirements for Extended Support of Oracle E-Business Suite Release 11.5.10 (Note 883202.1) 2. Changes for EBS 12.1 Extended Support More time:  Extended Support period for E-Business Suite Release 12.1 has been extended by nineteen months through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support for E-Business Suite 12.1. Fees waived:  Uplift fees are waived for all years of Extended Support (June, 2014 – December. 2018) for customers with an active Oracle Premier Support for Software contract. During this period, customers will receive all of the components of Extended Support at no additional cost other than their fees for Software Update License & Support. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components?Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Related Articles Extended Support Fees Waived for E-Business Suite 11i and 12.0 EBS 12.0 Minimum Requirements for Extended Support Finalized

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• New Release of Oracle EPM (Enterprise Performance Management)

  - by Theresa Hickman

  I'm a huge fan of Hyperion products and consider Hyperion to be one of the best acquisitions Oracle has made in terms of applications. So I am really excited to talk about their latest release, Release 11.1.2 of the Oracle EPM System. This is EPM's largest release in 2 years, and it's jam-packed with new modules and features. In terms of brand new products, there are three: 1. Public Sector Planning and Budgeting meets the needs of public sector agencies, higher education, governments, etc. that have complex budget requirements. It supports position or employee-based budgeting and integrates with MS Office and your ERP ledgers to perform commitment control. 2. Hyperion Financial Close Management is a complete financial close solution that orchestrates the entire close process from subledgers and general ledger to financial reporting and disclosure submissions. And of course, it is integrated with GL systems and consolidation systems. I saw a demo of this and it looked pretty slick. They have this unified close calendar that looks like a regular calendar that gives each person participating in the close process a task list. It comes with a Gantt chart that shows the relationships and dependencies among closing tasks. There are dashboards to allow you to track the close progress and completion of tasks as well as perform trend analysis and see how much time is being spent on different activities in the close process. This gives you visibility that you never had before to understand where the bottlenecks are and where improvements could be made. I think what I liked best about this product was that it provides a central place for all participants to communicate their progress. When I worked as an Accountant, we used ad hoc tools, such as spreadsheets, Word documents, emails, and phone calls during the close process. I like the idea of having a central system to track the overall progress as well as automate the entire financial close process. Who knows, maybe Accountants won't have to revolve their lives around the month end close anymore with a tool like this. Those periodic fire drills can become predictable, well managed processes. 3. Disclosure Management is an out-of-the-box, pre-packaged XBRL solution to meet statutory reporting requirements. This product is really going to help companies improve the timeliness of producing financial reports. Reports can be authored using MS Word and Excel and then XBRL instance documents can be produced with its embedded XBRL tags. It even supports footnotes and disclosures of non-financial information. With a product like this, companies no longer have to outsource their XBRL filing; they can bring it back in house to save costs and time. In terms of other enhancements, they have ERP Integrator that provides integration and drill downs from Hyperion products to source systems, such as Oracle E-Business Suite, PeopleSoft, and SAP. No other vendor offers this level of integration. There's also a new product that links Oracle Essbase directly to Hyperion Financial Management for internal financial reporting, and new integrations between Hyperion Financial Management and Oracle's GRC products. They also improved the usability of Oracle Hyperion Planning. They made it much easier for end users to use the system via the web or via MS Excel when submitting plans and budgets. It is also integrated with intelligent approval workflows that are data-driven, user-configurable, and scenario-specific to efficiently streamline the budgeting process. Here's the press release from April 7, 2010. Here's the pre-recorded web cast where you can see the demos. Just register and watch the hour long presentation. And finally, here's the newsletter

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• concurrency::accelerator_view

  - by Daniel Moth

  Overview We saw previously that accelerator represents a target for our C++ AMP computation or memory allocation and that there is a notion of a default accelerator. We ended that post by introducing how one can obtain accelerator_view objects from an accelerator object through the accelerator class's default_view property and the create_view method. The accelerator_view objects can be thought of as handles to an accelerator. You can also construct an accelerator_view given another accelerator_view (through the copy constructor or the assignment operator overload). Speaking of operator overloading, you can also compare (for equality and inequality) two accelerator_view objects between them to determine if they refer to the same underlying accelerator. We'll see later that when we use concurrency::array objects, the allocation of data takes place on an accelerator at array construction time, so there is a constructor overload that accepts an accelerator_view object. We'll also see later that a new concurrency::parallel_for_each function overload can take an accelerator_view object, so it knows on what target to execute the computation (represented by a lambda that the parallel_for_each also accepts). Beyond normal usage, accelerator_view is a quality of service concept that offers isolation to multiple "consumers" of an accelerator. If in your code you are accessing the accelerator from multiple threads (or, in general, from different parts of your app), then you'll want to create separate accelerator_view objects for each thread. flush, wait, and queuing_mode When you create an accelerator_view via the create_view method of the accelerator, you pass in an option of immediate or deferred, which are the two members of the queuing_mode enum. At any point you can access this value from the queuing_mode property of the accelerator_view. When the queuing_mode value is immediate (which is the default), any commands sent to the device such as kernel invocations and data transfers (e.g. parallel_for_each and copy, as we'll see in future posts), will get submitted as soon as the runtime sees fit (that is the definition of immediate). When the value of queuing_mode is deferred, the commands will be batched up. To send all buffered commands to the device for execution, there is a non-blocking flush method that you can call. If you wish to block until all the commands have been sent, there is a wait method you can call. Deferring is a more advanced scenario aimed at performance gains when you are submitting many device commands and you want to avoid the tiny overhead of flushing/submitting each command separately. Querying information Just like accelerator, accelerator_view exposes the is_debug and version properties. In fact, you can always access the accelerator object from the accelerator property on the accelerator_view class to access the accelerator interface we looked at previously. Interop with D3D (aka DX) In a later post I'll show an example of an app that uses C++ AMP to compute data that is used in pixel shaders. In those scenarios, you can benefit by integrating C++ AMP into your graphics pipeline and one of the building blocks for that is being able to use the same device context from both the compute kernel and the other shaders. You can do that by going from accelerator_view to device context (and vice versa), through part of our interop API in amp.h: *get_device, create_accelerator_view. More on those in a later post. Comments about this post by Daniel Moth welcome at the original blog.

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• Exception Handling Frequency/Log Detail

  - by Cyborgx37

  I am working on a fairly complex .NET application that interacts with another application. Many single-line statements are possible culprits for throwing an Exception and there is often nothing I can do to check the state before executing them to prevent these Exceptions. The question is, based on best practices and seasoned experience, how frequently should I lace my code with try/catch blocks? I've listed three examples below, but I'm open to any advice. I'm really hoping to get some pros/cons of various approaches. I can certainly come up with some of my own (greater log granularity for the O-C approach, better performance for the Monolithic approach), so I'm looking for experience over opinion. EDIT: I should add that this application is a batch program. The only "recovery" necessary in most cases is to log the error, clean up gracefully, and quit. So this could be seen to be as much a question of log granularity as exception handling. In my mind's eye I can imagine good reasons for both, so I'm looking for some general advice to help me find an appropriate balance. Monolitich Approach class Program{ public static void Main(){ try{ Step1(); Step2(); Step3(); } catch (Exception e) { Log(e); } finally { CleanUp(); } } public static void Step1(){ ExternalApp.Dangerous1(); ExternalApp.Dangerous2(); } public static void Step2(){ ExternalApp.Dangerous3(); ExternalApp.Dangerous4(); } public static void Step3(){ ExternalApp.Dangerous5(); ExternalApp.Dangerous6(); } } Delegated Approach class Program{ public static void Main(){ try{ Step1(); Step2(); Step3(); } finally { CleanUp(); } } public static void Step1(){ try{ ExternalApp.Dangerous1(); ExternalApp.Dangerous2(); } catch (Exception e) { Log(e); throw; } } public static void Step2(){ try{ ExternalApp.Dangerous3(); ExternalApp.Dangerous4(); } catch (Exception e) { Log(e); throw; } } public static void Step3(){ try{ ExternalApp.Dangerous5(); ExternalApp.Dangerous6(); } catch (Exception e) { Log(e); throw; } } } Obsessive-Compulsive Approach class Program{ public static void Main(){ try{ Step1(); Step2(); Step3(); } finally { CleanUp(); } } public static void Step1(){ try{ ExternalApp.Dangerous1(); } catch (Exception e) { Log(e); throw; } try{ ExternalApp.Dangerous2(); } catch (Exception e) { Log(e); throw; } } public static void Step2(){ try{ ExternalApp.Dangerous3(); } catch (Exception e) { Log(e); throw; } try{ ExternalApp.Dangerous4(); } catch (Exception e) { Log(e); throw; } } public static void Step3(){ try{ ExternalApp.Dangerous5(); } catch (Exception e) { Log(e); throw; } try{ ExternalApp.Dangerous6(); } catch (Exception e) { Log(e); throw; } } } Other approaches welcomed and encouraged. Above are examples only.

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• How to Set Up Your Enterprise Social Organization

  - by Mike Stiles

  The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• Silverlight Cream for March 31, 2010 -- #826

  - by Dave Campbell

  In this Issue: Andrea Boschin, Radenko Zec, Andrej Tozon, Bobby Diaz, Brad Abrams, Wolf Schmidt, Colin Eberhardt, Anand Iyer, Matthias Shapiro, Jaime Rodriguez, Bill Reiss, and Lee. Shoutouts: Cigdem has a post up about here MIX10 Interviewing experiences: MIX10 SilverlightShow Interviews Ian T. Lackey has his material up from his talk Silverlight SEO at the St. Louis .Net Users Group Not Silverlight but definitely WP7 cool, Michael Klucher reports that there are New Windows Phone Samples on Creators Club Online Tim Heuer posted a survey: What tools are the minimum to get started in Silverlight? From SilverlightCream.com: A RoleManager to apply roles declaratively to user interface Andrea Boschin also has a new post at SilverlightShow discussing the use of a RoleManager in WCF RIA Services to apply user roles to elements of the UI... good stuff, Andrea. Virtualization in Silverlight 4 RC Radenko Zec has a post out at SilverlightShow where he explains UI and Data Virtualization then gives some examples of their use in Silverlight 4RC, and some issues as well. MS Word Mail Merge with Silverlight 4 COM Automation Andrej Tozon has a post up at SilverlightShow that I missed in the rush of MIX10. He's doing MailMerge with COM automation and Silverlight 4... actually prett cool stuff and all the source! KISS and Tell - MVVM and the ViewModelLocator Bobby Diaz is blogging about a very popular subject right now: ViewModelLocator. He's not showing production code, but it's a thought... check it out. Silverlight 4 + RIA Services - Ready for Business: Validating Data I'm running behind, but Brad Abrams' next post in his series is about validating data in the business application. He also discusses setting up shared code validation. A One-stop Shopping XAML Namespace for Silverlight Client SDK Controls Wolf Schmidt at the Silverlight SDK has a post up highlighting the SL4 XAML namespace prefix. He starts with SL3 then demonstrates the feature's use in SL4. Binding a Silverlight 3 DataGrid to dynamic data via IDictionary (Updated) Colin Eberhardt has an update to his previous article of the same title. This one is a bug fix on an upgrade to SL3 and also an expansion of the previous post. Demo Apps from MIX10 on Windows Phone 7 Anand Iyer posted links to all the WP7 demos used at MIX10 and at least in the case of FourSquare, the source is on CodePlex. XAML Files for Location Visualizations in Silverlight and WPF Matthias Shapiro has graciously provided XAML for us for Silverlight and WPF for a bunch of different US maps... too cool, now we don't have to be asking 'where did you get that map?'... thanks Matthias! Theming in Windows Phone Jaime Rodriguez has a post up that deep-dives theming in general and demonstrates using it on WP7... end-user configurations and developer stuff. Space Rocks game step 7: Moving the ship It appears that in the heat of battle (blogging) I said Bill Reiss' Space Rocks game he's building is for WP7... obviously it's not, but it's a game folks... :) THis is Episode 7 and he's moving the ship now. SL4(RC) RichTextBox and Access Violation Lee has some code that looks like it should work for a RichTextBox in SL4RC, and it's throwing an error... see if you have a solution for him... or is it a bug? Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Silverlight Cream for December 16, 2010 -- #1011

  - by Dave Campbell

  In this Issue: John Papa, Tim Heuer, Jeff Blankenburg(-2-, -3-), Jesse Liberty, Jay Kimble, Wei-Meng Lee, Paul Sheriff, Mike Snow(-2-, -3-), Samuel Jack, James Ashley, and Peter Kuhn. Above the Fold: Silverlight: "Animation Texture Creator" Peter Kuhn WP7: "dows Phone from Scratch #13 — Custom Behaviors Part II: ActionTrigger" Jesse Liberty Shoutouts: Awesome blog post by Jesse Liberty about writing in general: Ten Requirements For Tutorials, Videos, Demos and White Papers That Don’t Suck From SilverlightCream.com: 1000 Silverlight Cream Posts and Counting! John Papa has Silverlight TV number 55 up and it's an inverview he did with me the day before the Firestarter in December... thanks John... great job in making me not look stooopid :) Silverlight service release today - 4.0.51204 Tim Heuer announced a service release of Silverlight ... check out his blog for the updates and near the bottom is a link to the developer runtime. What I Learned In WP7 – Issue #3 Jeff Blankenburg has been pushing out tips ... number 3 consisted of 3 good pieces of info for WP7 devs including more info about fonts and a good site for free audio files What I Learned In WP7 – Issue #4 In number 4, Jeff Blankenburg talks about where to get some nice free WP7 icons, and a link to a cool article on getting all sorts of device info What I Learned In WP7 – Issue #5 Number 5 finds Jeff Blankenburg giving up the XAP for a CodeMash sessiondata app... or wait for it to appear in the Marketplace next week. Windows Phone from Scratch #13 — Custom Behaviors Part II: ActionTrigger Wow... Jesse Liberty is up to number 13 in his Windows Phone from scratch series... this time it's part 2 of his Custom Behaviors post, and ActionTriggers specifically. Solving the Storage Problem in WP7 (for CF Developers) Jay Kimble has released his WP7 dropbox client to the wild ... this is cool for loading files at run-time... opens up some ideas for me at least. Building Location Service Apps in Windows Phone 7 Wei-Meng Lee has a big informative post on location services in WP7... getting a Bing Maps API key, getting the data, navigating and manipulating the map, adding pushpins... good stuff Using Xml Files on Windows Phone Paul Sheriff is discussing XML files as a database for your WP7 apps via LINQ to XML. Sample code included. ABC–Win7 App Mike Snow has been busy with Tips of the Day ... he published a children's app for tracing their ABC's and discusses some of the code bits involved. Win7 Mobile Application Bar – AG_E_PARSER_BAD_PROPERTY_VALUE Mike Snow's next post is about the infamous AG_E_PARSER_BAD_PROPERTY_VALUE error or worse in WP7 ... how he got it, and how he fixed it... could save you some hair... Forward Navigation on the Windows Phone Mike Snow's latest post is about forward navigation on the WP7 ... oh wait... there isn't any... check out the post. Day 2 of my “3 days to Build a Windows Phone 7 Game” challenge Samuel Jack details about 9 hours in day 2 of his quest to build an XNA app for WP7 from a cold start. Windows Phone 7 Side Loading James Ashley has a really complete write-up on side-loading apps onto your WP7 device. Don't get excited... this isn't a hack... this is instructions for side-loading using the Microsoft-approved methos, which means a registered device. Animation Texture Creator Remember Peter Kuhn's post the other day about an Animation Texture Creator? ... well today he has some added tweaks and the source code! ... thanks Peter! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Oracle at The Forrester Customer Intelligence and Marketing Leadership Forums

  - by Christie Flanagan

  The Forrester Customer Intelligence Forum and the Forrester Marketing Leadership Forums will soon be here.  This year’s events will be co-located on April 18-19 at the J.W. Marriott at the L.A. Live entertainment complex in downtown Los Angeles.  Last year’s Marketing Forum was quite memorable for me.  You see, while Forrester analysts and business marketers were busy mingling over at the Marriott, another marketing powerhouse was taking up residence a few feet away at The Staples Center.  That’s right folks. Lada Gaga was coming to town.  And, as I came to learn, it made perfect sense for Lady Gaga and her legions of fans to be sharing a small patch of downtown L.A. with marketing leaders from all over the world.  After all, whether you like Lady Gaga or not, what pop star in recent memory has done more to build herself into a brand and to create an engaging, social and interactive customer experience for her Little Monsters?  While Lady Gaga won’t be back in town for this year’s Forrester events, there are still plenty of compelling reasons to make the trip out to Los Angeles.   The theme for The Forrester Customer Intelligence and Marketing Leadership Forums this year is “From Cool To Critical: Creating Engagement In The Age Of The Customer” and will tackle the important questions about how marketers can survive and thrive in the age of the empowered customer: •    How can you assess consumer uptake of new innovations?•    How do you build deep customer knowledge to drive competitive advantage?•    How do you drive deep, personalized customer engagement?•    What is more valuable — eyeballs or engagement?•    How do business customers engage in new media types?•    How can you tie social data to corporate data?•    Who should lead the movement to customer obsession?•    How should you shift your planning and measurement approaches to accommodate more data and a higher signal-to-noise ratio?•    What role does technology play in customizing and synchronizing marketing efforts across channels?As a platinum sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forums.  Here are some of the highlights:Oracle Speaking SessionThursday, April 19, 9:15am – 9:55amMaximize Customer Engagement and Retention with Integrated Marketing & LoyaltyMelissa Boxer, Vice President, Oracle CRM Marketing & LoyaltyCustomers expect to interact with your company, brand and products in more ways than ever before.   New devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. While Marketing's objectives (attract, convert, retain) remain fundamentally the same, your approach and tools must adapt quickly to succeed in this more complex, cross-channel world. Hear how leading brands are using Oracle's integrated marketing and loyalty solutions to maximize customer engagement and retention through better planning, execution, and measurement of synchronized cross-channel marketing initiatives.Solution ShowcaseWednesday, April 1810:20am – 11:50am 12:30pm – 1:30pm2:55pm – 3:40pmThursday, April 199:55am – 10:40am12:00pm – 1:00pmSolution Showcase & Networking ReceptionWednesday, April 185:10pm – 6:20pmBe sure to follow the #webcenter hashtag for updates on these events.  And for a more considered perspective on what Lady Gaga can teach businesses about branding and customer experience, check out Denise Lee Yohn’s post, Lessons from Lady Gaga from the Brand as Business Bites blog.

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• Podcast Show Notes: Collaborate 10 Wrap-Up - Part 1

  - by Bob Rhubart

  OK, I know last week I promised you a program featuring Oracle ACE Directors Mike van Alst (IT-Eye) and Jordan Braunstein (TUSC) and The Definitive Guide to SOA: Oracle Service Bus author Jeff Davies. But things happen. In this case, what happened was Collaborate 10 in Las Vegas. Prior to the event I asked Oracle ACE Director and OAUG board member Floyd Teter to see if he could round up a couple of people at the event for an impromtu interview over Skype (I was here in Cleveland) to get their impressions of the event. Listen to Part 1 Floyd, armed with his brand new iPad, went above and beyond the call of duty. At the appointed hour, which turned out to be about hour after the close of Collaborate 10,  Floyd had gathered nine other people to join him in a meeting room somewhere in the Mandalay Bay Convention Center. Here’s the entire roster: Floyd Teter - Project Manager at Jet Propulsion Lab, OAUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Mark Rittman - EMEA Technical Director and Co-Founder, Rittman Mead,  ODTUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Chet Justice - OBI Consultant at BI Wizards Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Elke Phelps - Oracle Applications DBA at Humana, OAUG SIG Chair Blog | LinkedIn | Oracle Mix | Book | Oracle ACE Profile Paul Jackson - Oracle Applications DBA at Humana Blog | LinkedIn | Oracle Mix | Book Srini Chavali - Enterprise Database & Tools Leader at Cummins, Inc Blog | LinkedIn | Oracle Mix Dave Ferguson – President, Oracle Applications Users Group LinkedIn | OAUG Profile John King - Owner, King Training Resources Website | LinkedIn | Oracle Mix Gavyn Whyte - Project Portfolio Manager at iFactory Consulting Blog | Twitter | LinkedIn | Oracle Mix John Nicholson - Channels & Alliances at Greenlight Technologies Website | LinkedIn Big thanks to Floyd for assembling the panelists and handling the on-scene MC/hosting duties.  Listen to Part 1 On a technical note, this discussion was conducted over Skype, using Floyd’s iPad, placed in the middle of the table.  During the call the audio was fantastic – the iPad did a remarkable job. Sadly, the Technology Gods were not smiling on me that day. The audio set-up that I tested successfully before the call failed to deliver when we first connected – I could hear the folks in Vegas, but they couldn’t hear me. A frantic, last-minute adjustment appeared to have fixed that problem, and the audio in my headphones from both sides of the conversation was loud and clear.  It wasn’t until I listened to the playback that I realized that something was wrong. So the audio for Vegas side of the discussion has about the same fidelity as a cell phone. It’s listenable, but disappointing when compared to what it sounded like during the discussion. Still, this was a one shot deal, and the roster of panelists and the resulting conversation was too good and too much fun to scrap just because of an unfortunate technical glitch.   Part 2 of this Collaborate 10 Wrap-Up will run next week. After that, it’s back on track with the previously scheduled program. So stay tuned: RSS del.icio.us Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas Technorati Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas

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• Failure Sucks, But Does It Have To?

  - by steve.diamond

  Hey Folks--It's "elephant in the room" time. Imagine a representative from a CRM VENDOR discussing CRM FAILURES. Well. I recently saw this blog post from Michael Krigsman on "six ways CRM projects go wrong." Now, I know this may come off defensive, but my comments apply to ALL CRM vendors, not just Oracle. As I perused the list, I couldn't find any failures related to technology. They all seemed related to people or process. Now, this isn't about finger pointing, or impugning customers. I love customers! And when they fail, WE fail. Although I sit in the cheap seats, i.e., I haven't funded any multi-million dollar CRM initiatives lately, I kept wondering how to convert the perception of failure as something that ends and is never to be mentioned again (see Michael's reason #4), to something that one learns from and builds upon. So to continue my tradition of speaking in platitudes, let me propose the following three tenets: 1) Try and get ahead of your failures while they're very very small. 2) Immediately assess what you can learn from those failures. 3) With more than 15 years of CRM deployments, seek out those vendors that have a track record both in learning from "misses" and in supporting MANY THOUSANDS of CRM successes at companies of all types and sizes. Now let me digress briefly with an unpleasant (for me, anyway) analogy. I really don't like flying. Call it 'fear of dying' or 'fear of no control.' Whatever! I've spoken with quite a few commercial pilots over the years, and they reassure me that there are multiple failures on most every flight. We as passengers just don't know about them. Most of them are too miniscule to make a difference, and most of them are "caught" before they become LARGER failures. It's typically the mid-sized to colossal failures we hear about, and a significant percentage of those are due to human error. What's the point? I'd propose that organizations consider the topic of FAILURE in five grades. On one end, FAILURE Grade 1 is a minor/miniscule failure. On the other end, FAILURE Grade 5 is a colossal failure A Grade 1 CRM FAILURE could be that a particular interim milestone was missed. Why? What can we learn from that? How can we prevent that from happening as we proceed through the project? Individual organizations will need to define their own Grade 2 and Grade 3 failures. The opportunity is to keep those Grade 3 failures from escalating any further. Because honestly, a GRADE 5 failure may not be recoverable. It could result in a project being pulled, countless amounts of hours and dollars lost, and jobs lost. We don't want to go there. In closing, I want to thank Michael for opening my eyes up to the world of "color," versus thinking of failure as both "black and white" and a dead end road that organizations can't learn from and avoid discussing like the plague.

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