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  • ArchBeat Link-o-Rama for 2012-09-12

    - by Bob Rhubart
    15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. Adding a runtime picker to a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena shows how to create an Oracle WebCenter popup to allow users to "select items or do more complex things." Oracle Identity Manager 11g R2 Catalog | Daniel Gralewski Oracle Fusion Middleware A-Team blogger Daniel Gralewski shares a detailed overview of the new Catalog feature, one of the most talked about features in the latest release of Oracle Identity Manager 11g. Cloud API and service designers, stop thinking small | Cloud Computing - InfoWorld "The focus must shift away from fine-grained APIs that provide some type of primitive service, such as pushing data to a block of storage or perhaps making a request to a cloud-rooted database," says InfoWorld's David Linthicum. "To go beyond primitives, you must understand how these services should be used in a much larger architectural context. In other words, you need to understand how businesses will employ these services to form real workplace solutions -- inside and outside the enterprise." Oracle Solaris 8 P2V with Oracle database 10.2 and ASM | Orgad Kimchi Orgad Kimchi's technical post illustrates the migration of "a Solaris 8 physical system, with Oracle database version 10.2.0.5 with ASM file-system located on a SAN storage, into a Solaris 8 branded zone inside a Solaris 10 guest domain on top of a Solaris 11 control domain." Thought for the Day "The hardest single part of building a software system is deciding precisely what to build. " — Fred Brooks Source: SoftwareQuotes.com

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  • New Oracle University Courses for June 2014 - Just Released!

    - by user12601713
    -Written by the Oracle University Marketing team  At Oracle University, we work hard to make sure our training and certification portfolio is current. Here's a quick summary of our hottest new courses.  Top Course Releases for June 1)   Oracle BI 11g R1: Build Repositories 2)   Oracle WebCenter Sites 11g for System Administrators 3)   Oracle Database 12c: Clusterware Administration 4)   Oracle Database 12c: ASM Administration 5)   Oracle Enterprise Manager Ops Center 12c R2 Virtualizing Systems 6)   XML Fundamentals Ed 1.1 7)   PeopleSoft Global Payroll Rel 9.2 8)   Oracle Agile 9.3.3 Administrator 9)   Oracle Agile 9.3.3 Product Collaboration This is just a sample of what we expect to be popular new releases. Explore all of Oracle's training and certifications at education.oracle.com.  Courses can be taken in the classroom or online. Choose your learning method based on your schedule.

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  • OBIEE 11.1.1.6.5 Bundle Patch released Oct 2012

    - by user554629
    October  2012 OBIEE 11.1.1.6.5 Bundle Patch released Bundle patches are collection of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series would include the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite. For OBIEE on 11.1.1.6.0, we plan to run a monthly bundle patch cadence. 11.1.1.6.5 bundle patch- available for download from  My Oracle Support . - is cumulative, so it includes everything from previous updates- available for supported platforms ( Windows, Linux, Solaris, AIX, HPUX-IA ) Navigate to https://support.oracle.com and login- Knowledge Base tab  Select a product line [ Business Intelligence ]  Select a Task [ Patching and Maintenance ]  Click Search- Oct 23, 2012, OBIEE 11g: Required and Recommended Patches and Patch Sets, ID 1488475.1- 11.1.1.6.5 Published 19th October 2012 Note: The 11.1.1.6 versions on top of 11.1.1.6.0 are not upgrades, they are opatch fixes.  This is not an upgrade process like from OBIEE 10g to 11g, or from OBIEE 11.1.1.5 to 11.1.1.6.  It is much safer than applying any one-off fixes, which are not regression tested.  You will be more successful using 11.1.1.6.5.  

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  • Congratulations to 2012 Innovation Award winners in BPM category

    - by Manoj Das
    Last year many of our customers went live on BPM 11g. It is my extreme pleasure to congratulate two of them – Amadeus and Navistar – for being awarded Oracle Fusion Middleware Innovation Award at Oracle OpenWorld 2012. We invited our customers to submit their most innovative BPM implementations that have delivered substantiated value to them. This year we saw more than 20 submissions from our customers seeing significant business value from their live BPM 11g deployments. The submissions came from across the world, spanning various industry verticals including manufacturing, healthcare, logistics, Hi-Tech, Public Sector, Education and covering many process usage patterns. Award submissions were evaluated based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. Amadeus Team Receiving Innovation Award from Hasan Rizvi Congratulations to Amadeus and Navistar and their teams on being recognized from among some very strong submissions and more importantly for the business value delivered. It is an honor to be part of your success and to play a small role in the innovation you drive. Navistar is a leading truck manufacturing company which produces International® brand commercial and military trucks, MaxxForce® brand diesel engines, IC Bus™ brand school and commercial buses, and Navistar RV brands of recreational vehicles. The company also provides truck and diesel engine service parts. Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travellers and travel providers. Both Navistar and Amadeus have leveraged Oracle BPM Suite to improve visibility into their business and made their business more agile and efficient. We congratulate them again and wish them continued success in their business and future BPM initiatives.

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  • Partner Webcast - Oracle Business Process Management: What’s new in Oracle BPM 11.1.1.7.0 - 04 July 2013

    - by Thanos
    Business processes are at the heart of what makes or breaks a business—and what differentiates it from the competition. Business processes that deliver operational efficiency, business visibility, excellent customer experience, and agility give the enterprise an edge over the competition. Business managers need process management tools that enable them to make impactful changes. Oracle has been always a leader in this area and the new version of Oracle BPM 11g takes that even further by providing complete web based process modeling, simulation and implementation including designing the user interface and business logic. That provides business users with ability to take complete control over the business processes without sacrificing the vast service integration capabilities delivered traditionally by IT using SOA approach. Oracle Business Process Management is the industry's most complete and business user-friendly BPM solution. Register today for this webcast and find out more on the latest and most exciting new features which are now available in Oracle BPM Suite. Agenda Introduction do Oracle BPM 11g Exciting new features in this release Revamped Process Composer Simulations Web Forms Process Player Adaptive Case Management Instance Revisioning Other features Demonstration Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at [email protected] Visit our ISV Migration Center blog & Facebook Page or Follow us @oracleimc  to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix

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  • Fault Handling Slides and Q&A by Vennester

    - by JuergenKress
    Fault Handling It is one thing to architect, design, and code the “happy flow” of your automated business processes and services. It is another thing to deal with situations you do not want or expect to occur in your processes and services. This session dives into fault handling in Oracle Service Bus 11g and Oracle SOA Suite 11g, based on an order-to-cash business process. Faults can be divided into business faults, technical faults, programming errors, and faulty user input. Each type of fault needs a different approach to prevent them from occurring or to deal with them. For example, apply User Experience (UX) techniques to improve the quality of your application so that faulty user input can be prevented as much as possible. This session shows and demos what patterns and techniques can be used in Oracle Service Bus and Oracle SOA Suite to prevent and handle technical faults as well as business faults. Q&A This section lists answers to the questions that were raised during the preview event. Q: Where can retries be configured in Oracle Service Bus? The retry mechanism is used to prevent faults caused by temporary glitches such as short network interruptions. A faulted message is resend (retried) and might succeed this time since the glitch has passed. Retries are an out-of-the-box feature that can be used in Oracle Service Bus and Oracle SOA Suite using the Fault Policy framework. By default, retries are disabled in Oracle Service Bus. Read the full article. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: fault handling,vennester,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Wednesday at Oracle OpenWorld 2012 - Must See Session: “Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters”

    - by Lionel Dubreuil
    Don’t miss this “CON8642 - Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters“ with Ramkumar Menon - Senior Product Manager, Oracle: Date: Wednesday, Oct 3 Time: 1:15 PM - 2:15 PM Location: Moscone South – 310 Oracle integration adapters in Oracle Fusion Middleware offer organizations a service-oriented approach to unlocking the information assets that have evolved in most IT environments. This session provides a detailed overview of their features and product architecture and an update on the 11g release. It also examines the changing application and technology landscape and how the integration adapters will continue to provide connectivity and harness information from diverse enterprise applications and technologies—both on-premises and in the cloud. Objectives for this session are to: Present an Oracle integration adapters overview Describe key use cases Provide an update on the 11g release and future roadmap Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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  • Business Process Management – What’s new in Oracle BPM 11.1.1.7.0 Webcast July 4th 2013

    - by JuergenKress
    Business-Driven. Complete. Best Practice. Business processes are at the heart of what makes or breaks a business—and what differentiates it from the competition. Business processes that deliver operational efficiency, business visibility, excellent customer experience, and agility give the enterprise an edge over the competition. Business managers need process management tools that enable them to make impactful changes. Oracle has been always a leader in this area and the new version of Oracle BPM 11g takes that even further by providing complete web based process modeling, simulation and implementation including designing the user interface and business logic. That provides business users with ability to take complete control over the business processes without sacrificing the vast service integration capabilities delivered traditionally by IT using SOA approach. Oracle Business Process Management is the industry's most complete and business user-friendly BPM solution. Register today for this webcast and find out more on the latest and most exciting new features which are now available in Oracle BPM Suite. Agenda Introduction do Oracle BPM 11g Exciting new features in this release Revamped Process Composer Simulations Web Forms Process Player Adaptive Case Management Instance Revisioning Other features Demonstration Q&A For details please visit the registration page. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,Webcast,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • cannot log in to all account except guest after mounting new partition

    - by student
    I really really need help. to do my homework from school, since two days ago, I was installing oracle 11g on my ubuntu. through that process, there was lots of problems also, but searching a lot, in somehow I could go to the next phase installing it. (because it was the first time to install on ubuntu by myself..) but when I was making password for oracle and clicked next, it says there are not enough space for home/oracle folder, So to make another space, I mounted another space after checking Gparted and using Software device management, I mounted it. And when I rebooted it, since then, I cannot log in to my own administrator account and even to oracle account(that I made for oracle 11g on ubuntu ) when I type the passwords for it, it seems to work but it redisplay the first page to log in, without really logging in it.. So I loggined to here as guest account... and even I cannot try gnome console manipulation to restore or fix it.. because it is guest account... I`m struggling for three days and... help me, how do I need to do? and at the time oracle said it needs enough space for its home folder, how I should have done?

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  • 7??OTN?????????????&????

    - by OTN-J Master
    7??OTN?????????????&?????????????9?22?~26???????????????????Oracle OpenWorld???JavaOne?????????(????)????7?19????????????????????????????????????????????? 7??????&?????? ?????? ?6/27?????2? iOS??????? Biz????in ?? 7?5?(?)13:30 ~ 17:30 ?????? ??????(??)??????????????iPhone, iPad????????????????????????????????????iOS???????????????????????iOS????(iPhone, iPad??)????????????????????????????????????????????????????????????????? ??????????????2013 Okinawa 7?6?(?)10:00~17:00 ??????????????????????????????????????????Java?? (14?00?~)6 ???????????????????? Java ??????????? Java EE 7 ???????Java?????????????????????????????????????? Java ?????????Tomcat ?????????????????????? Java EE ????????GlassFish Server Open Source Edition????????????????? ?????!??????????????????????? 7?9?(?)13:00 ~ 17:00 ?????? ??????(??)??????????????????????????????????????????????????????????????????????????????(??)??????????????????Oracle GoldenGate????????????????????????????????????????????????????????????????????? ????! ???????? ?106?-???????????????Export/Import 7?10?(?)18:30 ~20:00 ?????? ????????????(??)18?????????????????????! ???????????106????Export/Import ??????????SQL*Loader??????????????????????????? ??????Oracle Database Appliance??? 7?16?(?)15:30 ~ 17:15 ?????? ??????(??)??????????????????????????????????·?????Oracle Database Appliance???????????????????????????????????????????????? ????~!!??????? ?7? ?Oracle Master Bronze Oracle Database 11g ????????? 7?17?(?)18:30~20:00  ???????? ???? ??????? (??)???23???????????????????????????????? ?????????????????ORACLE MASTER Bronze Oracle Database 11g????????????????????????????????????????????????????ORACLE MASTER Bronze???????? ??????????????????? ?????! ?????????/???????????? 7?19?(?)10:00 ~ 17:30 ?????? ??????(??)?Oracle Application Testing Suite??Web?????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Application Testing Suite????????????????????????????????????????????????????? Oracle Optimized Data Center Summit7?25?(?)13:00 ~ 17:30 ?????????7?26?(?)12:30 ~ 16:30 ??????????IT???????????????????????????????????????????????????????????????????????????????????IT????????????????????????????????·???????????????????????????????????????????????????????????????

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  • ESRI frameworks: java vs javascript

    - by Luke
    I'm about to develop a web mapping application with ESRI Products like ArcGIS Server and Image Server. I can't find a good comparison between the Java Web ADF and the Javascript Framework. They're of course different because one is a full environment and the other is only client side but it's much more concise and the step to start is minimal. Another problem is that the Java Web ADF is not compatible with our current application server (JBoss 4.2.2) and require an old 4.0.2 version. Someone out there has experience that can help me? Many thanks.

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  • RegEx replace query to pick out wiki syntax

    - by Jeremy Thake
    I've got a string of HTML that I need to grab the "[Title|http://www.test.com]" pattern out of e.g. "dafasdfasdf, adfasd. [Test|http://www.test.com/] adf ddasfasdf [SDAF|http://www.madee.com/] assg ad" I need to replace "[Title|http://www.test.com]" this with "Title". What is the best away to approach this? I was getting close with: string test = "dafasdfasdf adfasd [Test|http://www.test.com/] adf ddasfasdf [SDAF|http://www.madee.com/] assg ad "; string p18 = @"(\[.*?|.*?\])"; MatchCollection mc18 = Regex.Matches(test, p18, RegexOptions.Singleline | RegexOptions.IgnoreCase); foreach (Match m in mc18) { string value = m.Groups[1].Value; string fulltag = value.Substring(value.IndexOf("["), value.Length - value.IndexOf("[")); Console.WriteLine("text=" + fulltag); } There must be a cleaner way of getting the two values out e.g. the "Title" bit and the url itself. Any suggestions?

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  • Oracle WebCenter: uma nova vis&atilde;o para os Portais

    - by Denisd
    O conceito de “Portal” existe há muito tempo, mas está sempre mudando. Afinal de contas, o que é um portal? Nos primórdios da internet, o termo “portal” era utilizado para sites que guardavam muitas páginas (ou seja, muita informação). “Portal de notícias” era um termo comum, embora estes “portais” não passassem de um conjunto de páginas estáticas, que basicamente serviam conteúdo aos usuários. Com a evolução da tecnologia, os web sites passaram a ficar mais dinâmicos, permitindo uma interação maior do usuário. Sites de comunidades sociais são o melhor exemplo disso. Neste momento, o “portal” passou a ser não apenas um grupo de páginas, mas um conjunto de serviços e recursos dinâmicos, como a possibilidade de publicar fotos e vídeos, e compartilhar este conteúdo com amigos on-line. Aqui temos o que podemos chamar de “Portais Sociais”. Ao mesmo tempo, dentro das empresas, outra mudança estava acontecendo: a criação de padrões de comunicação entre aplicativos, sendo o mais famoso destes padrões a tecnologia de Web Services. Com estes padrões, as aplicações podem trocar informações e facilitar a experiência dos usuários. Desta forma, é possível desenvolver mini-aplicativos (chamados “portlets”), que publicam informações dos sistemas corporativos nas páginas dos portais internos. Estes portlets permitem interações com os sistemas, para permitir que os usuários tenham acesso rápido e fácil às informações. Podemos chamar estes portais de “Portais Transacionais”. Aqui temos 2 pontos que eu gostaria de chamar a atenção: 1 – O desenvolvimento de portlets é necessário porque eu não consigo publicar uma aplicação inteira no portal, normalmente por uma questão de padrões de desenvolvimento. Explicando de uma forma simples, a aplicação não foi feita para rodar dentro de um portal. Portanto, é necessário desenvolvimento adicional para criar mini-aplicativos que replicam (ou melhor, duplicam) a lógica do aplicativo principal, dentro do portal. 2 – Os aplicativos corporativos normalmente não incluem os recursos colaborativos de um portal (por exemplo, fóruns de discussão, lista de contatos com sensores de presença on-line, wikis, tags, etc), simplesmente porque este tipo de recurso normalmente não está disponível de forma “empacotada” para ser utilizada em um aplicativo. Desta forma, se eu quiser que a minha aplicação tenha um fórum de discussão para que os meus clientes conversem com a minha equipe técnica, eu tenho que desenvolver todo o motor do fórum de discussão dentro do meu aplicativo, o que se torna inviável, devido ao custo, tempo e ao fato de que este tipo de recurso normalmente não está no escopo da minha aplicação. O que acaba acontecendo é que os usuários fazem a parte “transacional” dentro do aplicativo, mas acabam utilizando outras interfaces para atender suas demandas de colaboração (neste caso, utilizariam um fórum fora da aplicação para discutir problemas referentes ao aplicativo). O Oracle WebCenter 11g vem para resolver estes dois pontos citados acima. O WebCenter não é simplesmente um novo portal, com alguns recursos interessantes; ele é uma nova forma de se pensar em Portais Corporativos (portais que reúnem os cenários citados acima: conteúdo, social e transacional). O WebCenter 11g é extenso demais para ser descrito em um único post, e nem é a minha intenção entrar no detalhe deste produto agora. Mas podemos definir o WebCenter 11g como sendo 3 “coisas”: - Um framework de desenvolvimento, aonde os recursos que as minhas aplicações irão utilizar (por exemplo, validação de crédito, consulta à estoque, registro de um pedido, etc), são desenvolvidos de forma a serem reutilizados por qualquer outra aplicação ou portlet que seja executado neste framework. Este tipo de componente reutilizável é chamado de “Task Flow”. - Um conjunto de serviços voltados à colaboração, como fóruns, wikis, blogs, tags, links, people connections, busca, bibliotecas de documentos, etc. Todos estes recursos colaborativos também estão disponíveis como Task Flows, desta forma, qualquer aplicação que eu desenvolva pode se beneficiar destes recursos. - Um “Portal”, do ponto de vista tradicional, aonde os usuários podem criar páginas, inserir e compartilhar conteúdo com outros usuários. Este Portal consegue utilizar os recursos desenvolvidos no Framework, garantindo o reuso. A imagem abaixo traz uma visão deste Portal. Clique para ver em tamanho maior. A grande inovação que o WebCenter traz é que a divisão entre “portal” e “aplicação” desaparece: qualquer aplicação agora pode ser desenvolvida com recursos de portal. O meu sistema de CRM, por exemplo, pode ter um fórum de discussão para os clientes. O meu sistema de suporte pode utilizar Wikis para montar FAQs de forma rápida. O sistema financeiro pode incluir uma biblioteca de documentos para que o usuário possa consultar os manuais de procedimento. Portanto, não importa se eu estou desenvolvendo uma “aplicação” ou um “portal”; o que importa é que os meus usuários agora terão em uma única interface as funcionalidades dos aplicativos e os recursos de colaboração. Este conceito, dentro da Oracle, é chamado de “Composite Applications”, e é a base para a próxima geração dos aplicativos Oracle. Nos próximos posts iremos falar (é claro) sobre como o WebCenter e o UCM se relacionam, e que tipo de recursos podem ser aproveitados nas aplicações/portais. Até breve!

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  • How-to tell the ViewCriteria a user chose in an af:query component

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The af:query component defines a search form for application users to enter search conditions for a selected View Criteria. A View Criteria is a named where clauses that you can create declaratively on the ADF Business Component View Object. A default View Criteria that allows users to search in all attributes exists by default and exposed in the Data Controls panel. To create an ADF Faces search form, expand the View Object node that contains the View Criteria definition in the Data Controls panel. Drag the View Criteria that should be displayed as the default criteria onto the page and choose Query in the opened context menu. One of the options within the Query option is to create an ADF Query Panel with Table, which displays the result set in a table view, which can have additional column filters defined. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} To intercept the user query for modification, or just to know about the selected View Criteria, you override the QueryListener property on the af:query component of the af:table component. Overriding the QueryListener on the table makes sense if the table allows users to further filter the result set using column filters.To override the default QueryListener, copy the existing string referencing the binding layer to the clipboard and then select Edit from the field context menu (press the arrow icon to open it) to selecte or create a new managed bean and method to handle the query event.  The code below is from a managed bean with custom query listener handlers defined for the af:query component and the af:table component. The default listener entry copied to the clipboard was "#{bindings.ImplicitViewCriteriaQuery.processQuery}"  public void onQueryList(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}        QueryDescriptor qdes = queryEvent.getDescriptor();          //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());           //call default Query Event        invokeQueryEventMethodExpression("      #{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent);  } public void onQueryTable(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}   QueryDescriptor qdes = queryEvent.getDescriptor();   //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());                   invokeQueryEventMethodExpression(     "#{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent); } private void invokeQueryEventMethodExpression(                        String expression, QueryEvent queryEvent){   FacesContext fctx = FacesContext.getCurrentInstance();   ELContext elctx = fctx.getELContext();   ExpressionFactory efactory   fctx.getApplication().getExpressionFactory();     MethodExpression me =     efactory.createMethodExpression(elctx,expression,                                     Object.class,                                     new Class[]{QueryEvent.class});     me.invoke(elctx, new Object[]{queryEvent}); } Of course, this code also can be used as a starting point for other query manipulations and also works with saved custom criterias. To read more about the af:query component, see: http://download.oracle.com/docs/cd/E15523_01/apirefs.1111/e12419/tagdoc/af_query.html

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  • links for 2010-04-20

    - by Bob Rhubart
    smattoon@: Enterprise Architecture for Drupal | DrupalCon San Francisco 2010 Details on today's (4/20/10) Drupalcon presentation by Scott "@smattoon" Mattoon. (tags: oracle sun enterprisearchitecture drupal) Mona Rakibe: Deploying BAM Data Control Application to WLS server "Typically we would test our ADF pages that use BAM Data control using integrated WLS server (ADRS), " writes Mona Rakibe. "If we have to deploy this same application to a standalone WLS we have to make sure we have the BAM server connection created in WLS. Unless we do that we may face runtime errors." (tags: oracle otn weblogic soa adf) George Maggessy: Deploying an Consuming Task Flows as Shared Libraries on WLS "A Java EE library is an easy way to share one or more different types of Java EE modules among multiple Enterprise Applications," says George Maggessy. "A shared Java EE library can be a simple jar file, an EJB module or even a web application module." His post includes a sample. (tags: oracle otn architect java weblogic) Adam Hawley: Oracle VM and JRockit Virtual Edition: Oracle Introduces Java Virtualization Solution for Oracle(R) WebLogic Suite Adam Hawley offers information on "a WebLogic Suite option that permits the Oracle WebLogic Server 11g to run on a Java JVM (JRockit Virtual Edition) that itself runs directly on the Oracle VM Server for x86 / x64 without needing any operating system." (tags: oracle otn weblogic virtualization architect javajrockit) @fteter: Highlights From The Bright Lights - Sunday #c10 "Sunday, the first day of Collaborate 10, was probably the best conference kickoff I've ever experienced," says Oracle ACE Director Floyd Teter. "And that's mostly because 'Oracle Fusion Architecture: Soup To Nuts' absolutely rocked!" (tags: oracle otn oracleace collaborate2010 fusionmiddleware architecture) @ORACLENERD: COLLABORATE: Day 2 Wrap Up Oracle ACE Chet "oraclenerd" Justice's tale of cell phone chargers, beer, and shrimp eyes. (tags: oracle otn oracleace collaborate2010) Registration is Open: Oracle Technology Network Architect Day: Dallas The 2010 series of Oracle Technology Network Architect Days kicks off in Dallas on Wednesday, May 13. Registration is now open for the Dallas event, and will open soon for the events in Anaheim, CA and Redwood Shores, CA. (tags: oracle otn architect entarch community events)

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  • JDeveloper on Facebook - quite an active user

    - by shay.shmeltzer
    If you are both a facebook user and a JDeveloper user then you should combine the two and become a fan of JDeveloper on facebook. Once you do, you'll start getting daily updates of recent blog entries relating to JDeveloper and ADF. Something like this: Quite a useful way to track what's going on in the JDeveloper sphere.

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  • ERP in a Flash! Latest News on JD Edwards and Oracle VM Templates

    - by Kem Butller-Oracle
    Oracle Announces the Availability of Oracle VM Templates for JD Edwards EnterpriseOne 9.1 Update 2 and Tools 9.1 Update 4.4 Continuing the commitment to rapid and predictable deployments of JD Edwards EnterpriseOne, Oracle announces the general availability of Oracle VM templates for JD Edwards EnterpriseOne Application release 9.1 Update 2 and Tools release 9.1 Update 4.4. These templates can be used with Oracle VM for x86, on the Oracle Exalogic Elastic Cloud, and on the Oracle Database Machine. Oracle VM Templates for JD Edwards EnterpriseOne accelerate the process of setting up a working environment compared to the traditional installation process. The templates can be a key component to a well-managed cloud infrastructure, allowing system administrators to quickly provision fully functional JD Edwards EnterpriseOne environments for evaluation, development, or production use. The templates contain preconfigured images of the major JD Edwards EnterpriseOne server components, including: • Enterprise server • HTML server • Database server • BI Publisher (for use with One View Reporting) • Business Services Server and ADF Runtime (for use with Mobile Smartphone Applications) • Application Interface Services (new with this release, for use with Mobile Enterprise Applications) • Server Manager (new with this release) The virtual server images are built on a complete Oracle technology stack, including Oracle VM for x86, Oracle Linux, Oracle WebLogic Server, Oracle Database, and Oracle Business Intelligence Publisher. The templates can be installed into an Oracle VM for x86 system running on standard x86 servers, the Oracle Exalogic Elastic Cloud, and the Oracle Database Appliance as a composite “all-in-one” system. The database can be deployed as a fully preconfigured VM template, or it can be deployed to a preexisting database server, for example, the Oracle Exadata Database Machine or the Oracle Database Appliance. This latest set of templates includes the following applications and technology components: • JD Edwards EnterpriseOne Applications Release 9.1 Update 2 with ESUs as of April 8, 2014 • JD Edwards EnterpriseOne Tools 9.1 Update 4, maintenance pack 4 (9.1.4.4) • Oracle Database 12c (12.1.0.1) • Oracle WebLogic Server 12c (12.1.2) • Oracle Linux 5 Update 8, 64-bit • Oracle Business Intelligence Publisher 11.1.1.7.1, for use with JD Edwards EnterpriseOne One View Reporting • JD Edwards EnterpriseOne Business Services Server and Oracle Application Development Framework (ADF) 11.1.1.5, for use with the JD Edwards EnterpriseOne Mobile Applications. The delivery also includes a JD Edwards EnterpriseOne deployment server preconfigured to match the content of the templates. This edition of the templates also includes enhanced configuration utilities that greatly simplify the process of configuring the templates for deployment into a running system. The templates are immediately available for download from the Oracle Software Delivery Cloud. For more information see: • My Oracle Support article 884592.1 • Oracle Technology Network

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  • How Fusion Middleware Built the Fusion User Experience

    See how you can leverage the entire Fusion Middleware stack to create a compelling user experience, just like Oracle's Applications User Experience team did during the design of Fusion Applications. Learn about key Fusion Middleware components that comprise Oracle's new end-to-end user experience platform in Fusion Applications. Hear about the role of components such as Application Development Framework (ADF), WebCenter, Metadata Services (MDS), Service-Oriented Architecture (SOA), and design patterns.

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  • Router in taskflow

    - by raghu.yadav
    A simple one of usecase to demonstrate router usage in taskflows with only jspx pages ( no frags ) main page with 2 commandmenuItems employees and departments. upon clicking employees menuitem should navigate to employees page and similarly clicking department menuitem should navigate to department page, all pages are in droped in there respective taskflows. emp.jspx dep.jspx emp_TF.xml dep_TF.xml mn_TF.xml ( main taskflow calling emp and dep TF's through router ) adf-config.xml ( main page navigates to mn_TF.xml ). Here is the screen shots..

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  • Introducing the New Face of Fusion Applications

    - by mvaughan
    By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience At OpenWorld 2012, the Oracle Applications User Experience (UX) team unveiled the new face of Fusion Applications. You may have seen it in sessions presented by Chris Leone, Anthony Lye, Jeremy Ashley or others, or you may have gotten a look on the demogrounds. This screenshot shows the new Oracle Fusion Applications entry experience.Why are we delivering a new face for Fusion Applications? Because, says Ashley, the vice president of the Oracle Applications User Experience team, we want to provide a simple, modern, productive way for users to complete their top quick-entry tasks. The idea is to provide a clear, productive user experience that is backed by the full functionality of Fusion Applications. The first release of the new face of Fusion focuses on three types of users. It provides a fully functional gateway to Fusion Applications for: New and casual users who need quick access to self-service tasks Professional users who need fast access to quick-entry, high-volume tasks Users who are looking for a way to quickly brand their portal for employees The new face of Fusion allows users to move easily from navigation to action, Ashley said, and it has been designed for any device -- Mac, PC, iPad, Android, SmartBoard -- in the browser. The Oracle Fusion Applications Employee Directory. How did we build it? The new face of Fusion essentially is a custom shell, developed by the Apps UX team, and a set of page templates that embodies a simple design aesthetic. It’s repeatable, providing consistency across its pages, and requires little to zero training. More specifically, the new face of Fusion has been built on ADF. The Applications UX team created pages in JDeveloper using local tasks flows bound to existing view objects. Three new components were commissioned from ADF, and existing Fusion components were re-skinned to deliver a simple, modern user experience. It really is that simple – and to prove that point, we’ve been sharing our story around the new face of Fusion on several Oracle channels such as this one. Want to know more? Check the VoX blog for our favorite highlights from OpenWorld, which included demos of the new face of Fusion. And take a look at these posts from Ace Directors Debra Lilley, and Floyd Teter. Special mention to Floyd for the first screen shot credit. Also a nod to Wilfred vander Deijl for capturing the demo to share as part 1 and part 2. We will also be hitting upcoming user group conferences with our demos, and you can always reach out to one of our Fusion User Experience Advocates for a look.

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  • Java Cloud Service Integration using Web Service Data Control

    - by Jani Rautiainen
    Java Cloud Service (JCS) provides a platform to develop and deploy business applications in the cloud. In Fusion Applications Cloud deployments customers do not have the option to deploy custom applications developed with JDeveloper to ensure the integrity and supportability of the hosted application service. Instead the custom applications can be deployed to the JCS and integrated to the Fusion Application Cloud instance.This series of articles will go through the features of JCS, provide end-to-end examples on how to develop and deploy applications on JCS and how to integrate them with the Fusion Applications instance.In this article a custom application integrating with Fusion Application using Web Service Data Control will be implemented. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Pre-requisites Access to Cloud instance In order to deploy the application access to a JCS instance is needed, a free trial JCS instance can be obtained from Oracle Cloud site. To register you will need a credit card even if the credit card will not be charged. To register simply click "Try it" and choose the "Java" option. The confirmation email will contain the connection details. See this video for example of the registration. Once the request is processed you will be assigned 2 service instances; Java and Database. Applications deployed to the JCS must use Oracle Database Cloud Service as their underlying database. So when JCS instance is created a database instance is associated with it using a JDBC data source. The cloud services can be monitored and managed through the web UI. For details refer to Getting Started with Oracle Cloud. JDeveloper JDeveloper contains Cloud specific features related to e.g. connection and deployment. To use these features download the JDeveloper from JDeveloper download site by clicking the “Download JDeveloper 11.1.1.7.1 for ADF deployment on Oracle Cloud” link, this version of JDeveloper will have the JCS integration features that will be used in this article. For versions that do not include the Cloud integration features the Oracle Java Cloud Service SDK or the JCS Java Console can be used for deployment. For details on installing and configuring the JDeveloper refer to the installation guide. For details on SDK refer to Using the Command-Line Interface to Monitor Oracle Java Cloud Service and Using the Command-Line Interface to Manage Oracle Java Cloud Service. Create Application In this example the “JcsWsDemo” application created in the “Java Cloud Service Integration using Web Service Proxy” article is used as the base. Create Web Service Data Control In this example we will use a Web Service Data Control to integrate with Credit Rule Service in Fusion Applications. The data control will be used to query data from Fusion Applications using a web service call and present the data in a table. To generate the data control choose the “Model” project and navigate to "New -> All Technologies -> Business Tier -> Data Controls -> Web Service Data Control" and enter following: Name: CreditRuleServiceDC URL: https://ic-[POD].oracleoutsourcing.com/icCnSetupCreditRulesPublicService/CreditRuleService?WSDL Service: {{http://xmlns.oracle.com/apps/incentiveCompensation/cn/creditSetup/creditRule/creditRuleService/}CreditRuleService On step 2 select the “findRule” operation: Skip step 3 and on step 4 define the credentials to access the service. Do note that in this example these credentials are only used if testing locally, for JCS deployment credentials need to be manually updated on the EAR file: Click “Finish” and the proxy generation is done. Creating UI In order to use the data control we will need to populate complex objects FindCriteria and FindControl. For simplicity in this example we will create logic in a managed bean that populates the objects. Open “JcsWsDemoBean.java” and add the following logic: Map findCriteria; Map findControl; public void setFindCriteria(Map findCriteria) { this.findCriteria = findCriteria; } public Map getFindCriteria() { findCriteria = new HashMap(); findCriteria.put("fetchSize",10); findCriteria.put("fetchStart",0); return findCriteria; } public void setFindControl(Map findControl) { this.findControl = findControl; } public Map getFindControl() { findControl = new HashMap(); return findControl; } Open “JcsWsDemo.jspx”, navigate to “Data Controls -> CreditRuleServiceDC -> findRule(Object, Object) -> result” and drag and drop the “result” node into the “af:form” element in the page: On the “Edit Table Columns” remove all columns except “RuleId” and “Name”: On the “Edit Action Binding” window displayed enter reference to the java class created above by selecting “#{JcsWsDemoBean.findCriteria}”: Also define the value for the “findControl” by selecting “#{JcsWsDemoBean.findControl}”. Deploy to JCS For WS DC the authentication details need to be updated on the connection details before deploying. Open “connections.xml” by navigating “Application Resources -> Descriptors -> ADF META-INF -> connections.xml”: Change the user name and password entry from: <soap username="transportUserName" password="transportPassword" To match the access details for the target environment. Follow the same steps as documented in previous article ”Java Cloud Service ADF Web Application”. Once deployed the application can be accessed with URL: https://java-[identity domain].java.[data center].oraclecloudapps.com/JcsWsDemo-ViewController-context-root/faces/JcsWsDemo.jspx When accessed the first 10 rules in the system are displayed: Summary In this article we learned how to integrate with Fusion Applications using a Web Service Data Control in JCS. In future articles various other integration techniques will be covered. 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  • Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

    - by mvaughan
    By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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  • Partner Webcast – Oracle Coherence Applications on WebLogic 12c Grid - 21st Nov 2013

    - by Thanos Terentes Printzios
    Oracle Coherence is the industry leading in-memory data grid solution that enables organizations to predictably scale mission-critical applications by providing fast access to frequently used data. As data volumes and customer expectations increase, driven by the “internet of things”, social, mobile, cloud and always-connected devices, so does the need to handle more data in real-time, offload over-burdened shared data services and provide availability guarantees. The latest release of Oracle Coherence 12c comes with great improvements in ease of use, integration and RASP (Reliability, Availability, Scalability, and Performance) areas. In addition it features an innovating approach to build and deploy Coherence Application as an integral part of typical JEE Enterprise Application. Coherence GAR archives and Coherence Managed Servers are now first-class citizens of all JEE applications and Oracle WebLogic domains respectively. That enables even easier development, deployment and management of complex multi-tier enterprise applications powered by data grid rich features. Oracle Coherence 12c makes your solution ready for the future of big data and always-on-line world. This webcast is focused on demonstrating How to create a Coherence Application using Oracle Enterprise Pack for Eclipse 12.1.2.1.1 (Kepler release). How to package the application in form of GAR archive inside the EAR deployable application. How to deploy the application to multi-tier WebLogic clusters. How to define and configure the WebLogic domain for the tiered clusters hosting both data grid and client JEE applications.  Finally we will expose the data in grid to external systems using REST services and create a simple web interface to the underlying data using Oracle ADF Faces components. Join us on this technology webcast, to find out more about how Oracle Cloud Application Frameworks brings together the key industry leading technologies of Oracle Coherence and Weblogic 12c, delivering next-generation applications. Agenda: Introduction to Oracle Coherence What's new in 12c release POF annotations Live Events Elastic Data (Flash storage support) Managed Coherence Servers for Oracle WebLogic Coherence Applications (Grid Archive) Live Demonstration Creating and configuring Coherence Servers forming the data tier cluster Creating a simple Coherence Grid Application in Eclipse Adding REST support and creating simple ADF Faces client application Deploying the grid and client applications to separate tiers in WebLogic topology HA capabilities of the data tier Summary - Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour REGISTER NOW For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • Accenture Foundation Platform for Oracle

    - by Michelle Kimihira
    Accenture Foundation Platform for Oracle (AFPO) helps clients accelerate deployments on Oracle Fusion Middleware. Version 5 is the latest version and added exciting new capabilities including: integration with Oracle Application Development Framework (ADF) Mobile and Oracle WebCenter. For more information, visit Accenture's Website. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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