automation - Page 51 - Developer IT

VPN service into 192 network

- by tophersmith116

I'm thinking about setting up a security testing lab. I work on a switched network, and that just makes for unnecessary headaches when doing testing. I'd like to create a 192 network with a few machines inside for DBs and AppServers etc. I will need a pivot machine that connects to both the outer network and the 192 (for automation purposes). But I'd like to be able to connect into the 192 network with my own machine from the outer network as the "attacking" machine (rather than have dedicated attack machines inside the 192 network). Therefore, I'd like to have the pivot server be a VPN server as well, so that my machine can VPN into the 192 network from the outer network. First off, is this even possible? Can I have a single computer with two NICs where a VPN service allows remote connections into the 192? Secondly, I'd like to have multiple outer clients connect to the VPN. Does anyone have any suggestions? I've used Hamachi well before, but I've also seen some good stuff from OpenVPN.

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Changing the prompt in telnet

- by wim

With some help from people on here, I was able to set a custom prompt in an ssh session (thanks!). Now I need to do the same in telnet, but I'm not sure of what syntax I could use for that. Basically the telnet prompt is just a > character, I need to modify it to something I can more reliably detect in automation jobs. Hope this makes sense. From inside telnet, trying to escape that command with a bang like !PS1=spam and !PS2=eggs did not change it. wim@wim-acer:~$ ssh [email protected] -i ~/.ssh/guest_nopassphrase -t "export PS1='Sending a custom prompt \w \$ '; exec sh" Sending a custom prompt ~ $ set HOME='/var/tmp' IFS=' ' LOGNAME='guest' PATH='/sbin:/usr/sbin:/bin:/usr/bin' PPID='1128' PS1='Sending a custom prompt \w $ ' PS2='> ' PS4='+ ' PWD='' SHELL='/bin/sh' TERM='xterm' USER='guest' Sending a custom prompt ~ $ telnet localhost <snip> Entering character mode Escape character is '^]'. > !set CONSOLE='/dev/ttyp0' HOME='/var/tmp' IFS=' ' LOGNAME='root' PATH='/sbin:/bin:/usr/sbin:/usr/bin' PPID='546' PREVLEVEL='N' PS1='\w \$ ' PS2='> ' PS4='+ ' PWD='/var/tmp' RESPAWN_COUNT='1' RESPAWN_LAST='0' RESPAWN_MAX='5' RESPAWN_TIME='5' ROOTDEV='/dev/sla1' RUNLEVEL='5' SHELL='/bin/false' TERM='linux' USER='root' > > Connection closed by foreign host Sending a custom prompt ~ $ Connection to 192.168.1.124 closed. wim@wim-acer:~$

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Changing the modified date of a message in Exchange 2010

- by jgoldschrafe

My organization is in the middle of a process to move their Exchange 2010 messaging system from one archiving platform to another. As part of this process, we need to restore all archived messages back into users' email accounts, and then let the new system import them again. The problem is that when the messages are dumped back, the modified date on the message is set to the date it was restored, which trips up message archiving and basically means nobody will have anything archived for six months. So you don't have to ask: no, our archiving platform only uses the modified timestamp on the message and cannot be altered to temporarily use the sent or received timestamp instead to determine whether to archive it. We and others have asked for the feature, but it doesn't exist right now. What we're looking for is a method to go through the user's mailbox and alter the modified timestamp of each message (or preferably received more than X months ago) to the received date of the message. We also don't want to spend more on this tool per user than we're spending on the archiving solution in the first place. We've run across a few tools that are something ridiculous like $25 per user. I don't think we're even paying close to that for Exchange and the archiving solution put together. Whatever we settle on should function on a live mailbox with no downtime. Playing around with PST imports and hacky little things like that isn't going to work. We're fine with programming/scripting, if anyone knows the best way through PowerShell, COM automation or some other way to best handle this.

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Re-packaging commercial software into RPM packages

- by gac

The situation is this - I have a small CentOS 5 "cluster" (currently 7 machines, but potential for more) which run a commercially available software package that's distributed essentially in tarball format (it's actually a zip file with a mixture of Windows/Linux binaries and an installation shell script with no potential for automation). I'd like to re-package this somehow into an RPM package (ideally that I can throw onto a self-hosted yum repository) in order to keep these "cluster" machines both up to date and consistent. I could do 7 manual installations, but there's scope for error. As I understand it, I'll need to accomplish the following tasks: add a non-privileged user to the target system for running the daemon without unnecessary root privileges package the binary files themselves up from the final installation location on a separate build machine (probably under /opt/package for sanity's sake). No source is available. add a firewall hole in order for the end-users to be able to communicate with the "cluster" nodes add a cron task which can start the daemon on @reboot I'm coming up with plenty of good packaging resources so far, but all are based on the traditional method (i.e. if I were the vendor packaging up my source files), rather than re-packaging a ton of binary files from an already-installed instance of the application, which is the only option available to me. Anyone have any good resources they can share for achieving this goal? Thanks!

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Some VS 2010 RC Updates (including patches for Intellisense and Web Designer fixes)

- by ScottGu

[In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] We are continuing to make progress on shipping Visual Studio 2010. I’d like to say a big thank you to everyone who has downloaded and tried out the VS 2010 Release Candidate, and especially to those who have sent us feedback or reported issues with it. This data has been invaluable in helping us find and fix remaining bugs before we ship the final release. Last month I blogged about a patch we released for the VS 2010 RC that fixed a bad intellisense crash issue. This past week we released two additional patches that you can download and apply to the VS 2010 RC to immediately fix two other common issues we’ve seen people run into: Patch that fixes crashes with Tooltip invocation and when hovering over identifiers The Visual Studio team recently released a second patch that fixes some crashes we’ve seen when tooltips are displayed – most commonly when hovering over an identifier to view a QuickInfo tooltip. You can learn more about this issue from this blog post, and download and apply the patch here. Patch that fixes issues with the Web Forms designer not correctly adding controls to the auto-generated designer files The Visual Web Developer team recently released a patch that fixes issues where web controls are not correctly added to the .designer.cs file associated with the .aspx file – which means they can’t be programmed against in the code-behind file. This issue is most commonly described as “controls are not being recognized in the code-behind” or “editing existing .aspx files regenerates the .aspx.designer.(vb or cs) file and controls are now missing” or “I can’t embed controls within the Ajax Control Toolkit TabContainer or the <asp:createuserwizard> control”. You can learn more about the issue here, and download the patch that fixes it here. Common Cause of Intellisense and IDE sluggishness on Windows XP, Vista, Win Server 2003/2008 systems Over the last few months we’ve occasionally seen reports of people seeing tremendous slowness when typing and using intellisense within VS 2010 despite running on decent machines. It took us awhile to track down the cause – but we have found that the common culprit seems to be that these machines don’t have the latest versions of the UIA (Windows Automation) component installed. UIA 3 ships with Windows 7, and is a recommended Windows Update patch on XP and Vista (which is why we didn’t see the problem in our tests – since our machines are patched with all recommended updates). Many systems (especially on XP) don’t automatically install recommended updates, though, and are running with older versions of UIA. This can cause significant performance slow-downs within the VS 2010 editor when large lists are displayed (for example: with intellisense). If you are running on Windows XP, Vista, or Windows Server 2003 or 2008 and are seeing any performance issues with the editor or IDE, please install the free UIA 3 update that can be downloaded from this page. If you scroll down the page you’ll find direct links to versions for each OS. Note that we are making improvements to the final release of VS 2010 so that we don’t have big perf issues when UIA 3 isn’t installed – and we are also adding a message within the IDE that will warn you if you don’t have UIA 3 installed and accessibility is activated. Improved Text Rendering with WPF 4 and VS 2010 We recently made some nice changes to WPF 4 which improve the text clarity and text crispness over what was in the VS 2010/.NET 4 Release Candidate. In particular these changes improve scenarios where you have a dark background with light text. You can learn more about these improvements in this WPF Team blog post. These changes will be in the final release of VS 2010 and .NET 4. Hope this helps, Scott

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Windows Phone 7 Prototype 001: Speech Recognition on WP7

At some point in the future it will be awesome when you can just tell your computer what to do and it does it - without typing to help those of us with a blistering 11 WPM hunk and peck technique. Siri, a mobile digital assistant using speech recognition was voted best tech at SXSW. I dont know about that one. Although, I'm sure it will get better when Apple rebuilds it and bundles on iPhone 5. So how would you do that on WP7? There have been some videos floating around showing Bing with some voice control so obviously the phone has speech recognition. So what options are there: System.Speech? Not included in WP7/SL Nuance software like Siri? No WP7/SL version yet. Invoking the SAPI dlls on the phone? No automation factory in WP7 SL. Web services using System.Speech and mic on the phone? YES! The last one was my least favorite but that works for now. I built a quick sample app to show how to do text-to-speech and speech recognition on WP7. @eklimczak will not be happy with the developer designed UI. In this sample there is web service with provides access to the system.speech APIs in .NET. Basically its just passing around byte arrays. On the phone its using the XNA audio frameworks to play the text-to-speech stream and to record using the microphone. The code is pretty simple and you can download from the link at the end of this post. The only things to note are adjusting the WCF config to handle larger byte uploads and the Microphone API is a little weird with that 1 second buffer. It would be nice if you could just to mic.start and mic.end which would return an array of bytes instead of managing your own stream inside the buffer ready callback. Couple of downsides to this approach: Recoding from the phone has some static. Could be my code or the my mic is bad / not calibrated right. Having to make web service calls instead of local access is not ideal (Microsoft, please add an API for the SAPI dlls) Although in the context of an app like Siri its not so bad since you need to do web service lookups to get data back Speech recognition quality really depends on either a) a limited grammar set like that pizza grammar in the sample or b) training the recognizer. For the latter it would be annoying to have users train the system. Using the System.Speech stuff youd have to have a profile for each user. So until Microsoft adds some speech client APIs on the phone or Nuance releases a wp7 product, this is a decent workaround. In the future Id like to build something similar to Siri. I shall call it Iris in homage. Im a big fan of mobile speech apps because frankly its just not safe to Google while driving. Since some of my designer co-workers have been posting UI sketches for WP7, Id like to start posting some code prototypes for things I try out on the phone. That will probably last 2 weeks, but for the moment I have like 10 posts in the queue. Sample Code 100% guaranteed to work on my emulatorDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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Things to install on a new machine – revisited

- by RoyOsherove

as I prepare to get a new dev machine at work, I write the things I am going to install on it, before writing the first line of code on that machine: Control Freak Tools: Everything Search Engine – a free and amazingly fast search engine for files all over your machine. (just file names, not inside files). This is so fast I use it almost as a replacement for my start menu, but it’s also great for finding those files that get hidden and tucked away in dark places on my system. Ever had a situation where you needed to see exactly how many copies of X.dll were hiding on your machine and where? this tool is perfect for that. Google Chrome. It’s just fast. very fast. and Firefox has become the IE of alternative browsers in terms of speed and memory. Don’t even get me started on IE. TweetDeck – get a complete view of what’s up on twitter Total Commander – my still favorite file manager, over five years now. KatMouse – will scroll any window your hovering on, even if it’s not an active window, when you use scroll the wheel on it. PowerIso or Daemon Tools – for loading up ISO images of discs LogMeIn Ignition – quick access to your LogMeIn computers for online Backup: JungleDisk or BackBlaze KeePass – save important passwords MS Security Essentials – free anti virus that’s quoest and doesn’t make a mess of your system. for home: uTorrent – a torrent client that can read rss feeds (like the ones from ezrss.it ) Camtasia Studio and SnagIt – for recording and capturing the screen, and then adding cool effects on top. Foxit PDF Reader – much faster that adove reader. Toddler Keys (for home) – for when your baby wants to play with your keyboard. Live Writer – for writing blog posts for Lenovo ThinkPads – Lenovo System Update – if you have a “custom” system instead of the one that came built in, this will keep all your lenovo drivers up to date. FileZilla – for FTP stuff All the utils from sysinternals, (or try the live-links) especially: AutoRuns for deciding what’s really going to load at startup, procmon to see what’s really going on with processes in your system Developer stuff: Reflector. Pure magic. Time saver. See source code of any compiled assembly. Resharper. Great for productivity and navigation across your source code FinalBuilder – a commercial build automation tool. Love it. much better than any xml based time hog out there. TeamCity – a great visual and friendly server to manage continuous integration. powerful features. Test Lint – a free addin for vs 2010 I helped create, that checks your unit tests for possible problems and hints you about it. TestDriven.NET – a great test runner for vs 2008 and 2010 with some powerful features. VisualSVN – a commercial tool if you use subversion. very reliable addin for vs 2008 and 2010 Beyond Compare – a powerful file and directory comparison tool. I love the fact that you can right click in windows exporer on any file and select “select left side to compare”, then right click on another file and select “compare with left side”. Great usability thought! PostSharp 2.0 – for addind system wide concepts into your code (tracing, exception management). Goes great hand in hand with.. SmartInspect – a powerful framework and viewer for tracing for your application. lots of hidden features. Crypto Obfuscator – a relatively new obfuscation tool for .NET that seems to do the job very well. Crypto Licensing – from the same company –finally a licensing solution that seems to really fit what I needed. And it works. Fiddler 2 – great for debugging and tracing http traffic to and from your app. Debugging Tools for Windows and DebugDiag - great for debugging scenarios. still wanting more? I think this should keep you busy for a while. Regulator and Regulazy – for testing and generating regular expressions Notepad 2 – for quick editing and viewing with syntax highlighting

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Beyond Chatting: What ‘Social’ Means for CRM

- by Divya Malik

A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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Silverlight Cream for January 30, 2011 - 2 -- #1038

- by Dave Campbell

In this Issue: Max Paulousky, Renuka Prasad, Ollie Riches, Jesse Liberty(-2-, -3-, -4-, -5-), Medusa M, John Papa, Beth Massi, and Joost van Schaik. Above the Fold: Silverlight: "Stop What You Are Doing And Learn About Reactive Programming" Jesse Liberty WP7: "Windows Phone Looping Selector for Digits " Max Paulousky Lightswitch: "How To Send HTML Email from a LightSwitch Application" Beth Massi Shoutouts: Shawn Wildermuch has niether GooNews for users of his cool WP7 app or or for the WP7 Marketplace in general: R.I.P. GooNews From SilverlightCream.com: Windows Phone Looping Selector for Digits Max Paulousky expanded on the Looping selector for some customization allowing him to display width/height metric measurement selectors... great job, Max! WP7 – How to Create a Simple Checked Listbox In Windows Phone 7 Renuka Prasad has the code for a nicely-working checked Listbox for WP7 on his blog... the post is the code... WP7Contrib: Network Connectivity Push Model Ollie Riches had a post last week that I'm just catching up to... about the 'push model' for network connectivity they produced in WP7 Contrib. Using the Camera in Windows Phone 7 Jesse Liberty has a bunch of posts up... I'm just going to bite the bullet and catch up! ... this 'From Scratch post 24 is all about the camera in your WP7 dev travails... and he makes it look so darned easy :) Linq and Fluent Programming Jesse Liberty's next post is 'From Scratch 25 and is all about Linq and Fluent Programming which started with a discussion at Codemash with Bill Wagner... wanna get a handle on fluent programming? ... check this out. Stop What You Are Doing And Learn About Reactive Programming Another item you might want to get your head around is Reactive Programming, or Rx... Jesse Liberty has a great post up discussing this, as his 'From Scratch post 26... good external links, and lots of commentary as well. Rx–Reactive Programming for Windows Phone Jesse Liberty's 'From Scratch 27 follows the previous on about Rx by taking the Rx show to the WP7 development arena. Want a solid Rx example... here ya go! Reactive Extensions–Observable Sequences are First Class Objects Finally catching up with Jesse Liberty (for now), I find this 'From Scratch number 28 which is again on Rx and WP7 dev, expanding on the example from the previous post by harnessing the power of Rx Localizing Silverlight applications Medusa M has a nice post up at dotnetslackers on localization in Silverlight. If you haven't had to do localization before, it can get to be a pain... understanding an article like this will get you part of the way to being pain-free. Silverlight TV 59: What Goes Into Baking Silverlight? Very cool presentation for those of you interested in the bits ... John Papa's Silverlight TV number 59 is up and he's chatting with Andy Rivas about the process followed getting the bits to us. How To Send HTML Email from a LightSwitch Application Beth Massi's latest Lightswitch post is on sending HTML Email via SMTP from Lightswitch, and then follows that up with sending Email via Outlook automation. ViewModel driven animations using the Visual State Manager, DataStateBehavior and Expression Blend After some good user feedback, Joost van Schaik decided to make some modifications to his WP7 app, and got involved in a Page Title collapse animation driven from the ViewModel. Check out the nice write-up, video, external links, and source... all good! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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A Letter for Your CEO About Social Marketing’s Future

- by Mike Stiles

We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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Beyond Chatting: What ‘Social’ Means for CRM

- by Divya Malik

A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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C# 4.0: COM Interop Improvements

- by Paulo Morgado

Dynamic resolution as well as named and optional arguments greatly improve the experience of interoperating with COM APIs such as Office Automation Primary Interop Assemblies (PIAs). But, in order to alleviate even more COM Interop development, a few COM-specific features were also added to C# 4.0. Ommiting ref Because of a different programming model, many COM APIs contain a lot of reference parameters. These parameters are typically not meant to mutate a passed-in argument, but are simply another way of passing value parameters. Specifically for COM methods, the compiler allows to declare the method call passing the arguments by value and will automatically generate the necessary temporary variables to hold the values in order to pass them by reference and will discard their values after the call returns. From the point of view of the programmer, the arguments are being passed by value. This method call: object fileName = "Test.docx"; object missing = Missing.Value; document.SaveAs(ref fileName, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing); can now be written like this: document.SaveAs("Test.docx", Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value); And because all parameters that are receiving the Missing.Value value have that value as its default value, the declaration of the method call can even be reduced to this: document.SaveAs("Test.docx"); Dynamic Import Many COM methods accept and return variant types, which are represented in the PIAs as object. In the vast majority of cases, a programmer calling these methods already knows the static type of a returned object form the context of the call, but has to explicitly perform a cast on the returned values to make use of that knowledge. These casts are so common that they constitute a major nuisance. To make the developer’s life easier, it is now possible to import the COM APIs in such a way that variants are instead represented using the type dynamic which means that COM signatures have now occurrences of dynamic instead of object. This means that members of a returned object can now be easily accessed or assigned into a strongly typed variable without having to cast. Instead of this code: ((Excel.Range)(excel.Cells[1, 1])).Value2 = "Hello World!"; this code can now be used: excel.Cells[1, 1] = "Hello World!"; And instead of this: Excel.Range range = (Excel.Range)(excel.Cells[1, 1]); this can be used: Excel.Range range = excel.Cells[1, 1]; Indexed And Default Properties A few COM interface features are still not available in C#. On the top of the list are indexed properties and default properties. As mentioned above, these will be possible if the COM interface is accessed dynamically, but will not be recognized by statically typed C# code. No PIAs – Type Equivalence And Type Embedding For assemblies indentified with PrimaryInteropAssemblyAttribute, the compiler will create equivalent types (interfaces, structs, enumerations and delegates) and embed them in the generated assembly. To reduce the final size of the generated assembly, only the used types and their used members will be generated and embedded. Although this makes development and deployment of applications using the COM components easier because there’s no need to deploy the PIAs, COM component developers are still required to build the PIAs.

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Silverlight Cream for April 16, 2010 -- #838

- by Dave Campbell

In this Issue: Alan Beasley(-2-, -3-, -4-, -5-), Brian, Rishi, Pete Brown, Yavor Georgiev, and David Anson. Shoutouts: As usual, Tim Heuer has all the scoop on all the hot-off-the-presses releases: Silverlight 4 released. Availability of tools announcement. He covers all the main parts of interest. Tim Heuer also discusses Backward Compatibility with Silverlight 4 applications And before you ask, Tim Heuer announced the Silverlight Client for Facebook updated for Silverlight 4 release If you're having trouble with the install, Peter Bromberg has a post up to help bail you out: Get Silverlight 4 Installed: Tips and Tricks Christian Schormann has a link to probably the fastest intro to SketchFlow I've seen: Video: SketchFlow in 90 seconds, with Jon Harris Chris Rouw has a Summary of Silverlight at DevConnections on his site. I had the opportunity to spend some time with Chris and we had some good discussions. Rene Schulte describes how to get started with the new final Silverlight 4 RTW build and announces that he updated his samples and open source projects. He also shares what he wishes for the next Silverlight version: Silverlight 4 Up and Running From SilverlightCream.com: Building Better Buttons in Expression Blend and Silverlight I generally end up missing articles embedded at CodeProject, so Alan Beasley emailed me a link to these, they were new to me. In this first one, he's got a very nice tutorial up on making some awesome buttons in Expression Blend Arcade Button in Expression Blend and Silverlight Alan Beasley's second Expression Blend Button tutorial is the classic 'arcade button' ... this is great stuff.. check it out. Picture Frame Control in Expression Blend and Silverlight I wasn't going to do the full list Alan Beasley had sent me in one post, but they're all so good! This third takes an excursion away from buttons to do a Picture Frame control. Styled to the max, and another great Blend tutorial! The last building buttons article (Part1), in Expression Blend and Silverlight Alan Beasley finishes what may be a definitive work on buttons in Blend... even if you don't want to follow the tutorials (and why wouldn't you??) ... he's got 10 buttons you can download! ListBox Styling (Part1-ScrollBars) in Expression Blend & Silverlight In Alan Beasley's 5th post at Code Project, He has a great long tutorial on Styling Listbox Scrollbars in Expression Blend ... the ScrollBars are Part 1 of a series. Some Notes on DRM in Silverlight 4 Brian at Silverlight SDK has a post up on DRM ... WMDRM and PlayReady. If you're planning on utilizing this, Brian's post looks like a good starting point. nRoute: Now, More Wholesome Rishi has a detailed post up explaining the latest nRoute release now supporting Silverlight 4, WP7, and WPF. What a piece of work! Scanning an Image from Silverlight 4 using WIA Automation Pete Brown demonstrates using VS2010 and SL4 to lash up to his scanner. Lots of code and external links... all good stuff, Pete! Dealing with those pesky WCF CommunicationException “NotFound” errors in Silverlight Yavor Georgiev has a quick post up discussing WCF CommunicationException errors in Silverlight with a couple external links to explain the solution. New Silverlight 4 Toolkit released with today's Silverlight 4 RTW! David Anson blogged about the new Toolkit release that is live right now along with the Silverlight 4 Release, and has some release notes up on the Toolkit. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Converting an Oracle VM VirtualBox VM into an Oracle VM Server image

- by wim.coekaerts

As we are working on tighter seemless moving of VM's between the 2 products, here are a few simple steps to convert an existing Oracle VM VirtualBox image over. Steps involved to make it easy/straightforward : (1) When creating a VM in Virtualbox, using Oracle Linux as an example, make sure that /etc/fstab only uses labels. Do not use hardcoded device names. instead of an entry /dev/sda1 /u01 ext3 defaults 1 1 use LABEL=foo /u01 ext3 defaults 1 1 for more info on labels : man e2label or use a logical volume /dev/VolGroup00/LVfoo /u01 ext3 defaults 1 1 Doing so will make it easier to have an OS boot up on a different hypervisor with potentially different device names. For instance, the VirtualBox VM might expose a scsi driver while in Oracle VM Server you might end up with an ide disk, this then changes /dev/sda to /dev/hda. (2) If you have a VM created that you want to convert, then shut down the VM in VirtualBox and convert the image files : go the the directory that contains your HardDisk image files (.VirtualBox/HardDisks/* as an example) for each of the virtual disks run the following command : VBoxManage clonehd virtualdiskfilename.vdi system.img --format raw where virtualdiskfilename.vdi is the original VBox VM file (this can also be a vmdk file) and system.img is the name of the virtualdisk for Oracle VM. this can be any filename as well, I typically use system.img to specify the boot disk (as is common for Oracle VM template creation) (3) create a vm.cfg To run a VM converted from VirtualBox, you have to create a vm.cfg for Oracle VM server that creates an HVM guest. The easiest is to use a simple hvm vm.cfg and change it for your vm. I have an example here : acpi = 1 apic = 1 builder = 'hvm' device_model = '/usr/lib/xen/bin/qemu-dm' disk = ['file:system.img,hda,w', 'file:oracle.img,hdb,w',',hdc:cdrom,r',] kernel = '/usr/lib/xen/boot/hvmloader' memory = '1024' name = 'vmname' on_crash = 'restart' on_reboot = 'restart' pae = 1 serial = 'pty' timer_mode = '0' usbdevice = 'tablet' vcpus = 1 vif = ['bridge=xenbr0,type=ioemu'] vif_other_config = [] vnc = 1 vncconsole = 1 vnclisten = '0.0.0.0' vncpasswd = '' vncunused = 1 If you take the above vm.cfg, all you need to do - modify disk = (add your virtual disks in there) - modify memory = (amount of memory your VM needs) - modify name = (enter a name for your VM here) - modify vif = (might want to replace bridge=xenbr0 to the bridge you want to use) if you want more than 1 vcpu or other changes of course you have to make those as well. (4) copy this set of files onto your Oracle VM server or onto a webserver in a subdirectory and import the template through Oracle VM Manager. You can also just start the vm using xm create vm.cfg if you like. And that's it. As I said, we are working on automation around all this but it is relatively trivial to convert VM's over as long as you take the basic issues into account. Primarily the set up of the filesystems and the use of labels in /etc/fstab. There are other potential things to look at, such as network config. If you want to make that part clean then prior to shutting down the VM change /etc/modprobe.conf and/or add the mac address of the VM into the vm.cfg in the vifs line. The good thing, at least with Linux, is that even tho the virtual hardware changes, Linux will deal with it just fine (e1000 vs 8139 realtek, ide vs scsi etc). hope this helps.

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Silverlight Cream for February 10, 2011 -- #1045

- by Dave Campbell

In this Issue: Mark Monster, Jaime Rodriguez, Mark Hopkins, WindowsPhoneGeek, David Anson, Jesse Liberty, Jeremy Likness, Martin Krüger(-2-), Beth Massi, Joost van Schaik, Laurent Bugnion, and Arik Poznanski. Above the Fold: Silverlight: "Parsing the Visual Tree with LINQ" Jeremy Likness WP7: "Silverlight-ready PNG encoder implementation shows one way to use .NET IEnumerables effectively" David Anson Lightswitch: "How to Send Automated Appointments from a LightSwitch Application" Beth Massi Shoutouts: Be sure to visit SilverlightShow... check out their top hits last week: SilverlightShow for Jan 31- Feb 06, 2011 Jaime Rodriguez has a post up that all the WP7 folks will be interested in: FAQ about copy paste functionality in upcoming release From SilverlightCream.com: Make use of WCF FaultContracts in Silverlight clients Mark Monster takes a shot at answering “The remote server returned an error: NotFound” while connecting to a WCF Service problem we all see. Communication between HTML in WebBrowser and Silverlight app Jaime Rodriguez responds to questions he received about communication between HTML and SIlverlight with this post about the bi-directional communication between the control and HTML. WP7 - Real Apps, Real Code Mark Hopkins has a post up about some WP7 starter kits that you can get all the source for and actually download the app from the Marketplace first to see if it interests you! WP7 AboutPrompt in depth WindowsPhoneGeek has this cool post up about the AboutPrompt from the Coding4Fun toolkit in detail... great diagrams showing where all the elements are and code examples with images. Silverlight-ready PNG encoder implementation shows one way to use .NET IEnumerables effectively David Anson describes why he took it upon himself to write his own png encoder for Silverlight... and we all thank him for doing so and providing us with the code! Navigation 101–Cancelling Navigation Jesse Liberty's latest WP7 From Scratch episode is up (number 32), and he's talking about Navigation and how to cancel it if you need to. Parsing the Visual Tree with LINQ Jeremy Likness demonstrates using LINQ to rat out information in the visual tree of your XAML. To Quote Jeremy: "you can easily check for intersections between elements and find any type of element no matter how deep within the tree it is". SpriteAnimationBehavior Martin Krüger has a couple more fun things in the Expression Gallery that I haven't discussed. First up is a behavior that animates up to 999 images and lets you control the FramesPerSecond... great demo on the ExpressionGallery to play with. Second alternative: Storyboard should not start before the Silverlight application is loaded Martin Krüger's latest is a way to programmatically wait for the Loaded event so that you know you can let your animations fly. How to Send Automated Appointments from a LightSwitch Application Beth Massi's latest Lightswitch post follows up her Outlook automation one with sending appointments using the standard iCalendar format... all the code included of course. The case for the Bindable Application Bar for Windows Phone 7 Joost van Schaik posts about a bindable Application Bar for your WP7 apps... grab the code and don't leave home without it :) MVVM Light V4 preview (BL0014) release notes Laurent Bugnion posted an update to MVVMLight to Codeplex a couple days ago. This is an early preview of what he plans on having in version 4, so check out the post for what's new and fun. Search Digg on Windows Phone 7 Arik Poznanski followed up his RSS post from last week with this one on searching Digg on WP7... and he's discussing and providing a utility class for doing it. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Why Cornell University Chose Oracle Data Masking

- by Troy Kitch

One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen. Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us. In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes, “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview. Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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A Forming Repository of Script Samples for Automating Windows Server 2012 and Windows 8

- by Jialiang

Compared with Windows Server 2008/R2 that provides about 230 cmdlets, Windows Server 2012 beats that by a factor of over 10 shipping ~ 2,430 cmdlets. You can automate almost every aspect of the server. The new PowerShell 3.0, like Windows Server 2012, has a ton of new features. In this automation script-centric move, Microsoft All-In-One Script Framework (AIOSF) is ready to support IT Pros with many new services and offerings coming this year. We sincerely hope that the IT community will benefit from the effort. Here is the first one among our new services and offerings: The team is preparing a large set of Windows 8 / Windows Server 2012 script samples based on frequently asked IT tasks that we collect in TechNet forums and support calls to Microsoft. Because the script topics come from frequently asked IT tasks, we hope that these script samples can be helpful to many IT Pros worldwide. With the General Availability of Windows Server 2012, we release the first three Windows Server 2012 / Windows 8 script samples today. Get Network Adapter Properties in Windows Server 2012 and Windows 8 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/Get-Network-Adapter-37c5a913 Description: This script could be used to get network adapter properties and advanced properties in Windows Server 2012 and Windows 8. It combines the outputs of Get-NetAdapter and Get-NetAdapterAdvancedProperty. It can generate a report of network adapter configuration settings. Use Scenarios: In a real world, IT Administrators are required to check the configuration of network adapters after the deployment of new servers. One typical example is the duplex setting of network adapters. Also, IT administrators need to maintain a server list which contains network adapter configuration settings in a regular basis. Before Windows Server 2012, IT administrators often feel difficulties to handle these tasks. Acknowledgement: Thanks Greg Gu from AIOSF for collecting this script topic, and writing the script sample. Thanks James Adams (Microsoft Premier Field Engineer) for reviewing the script sample and ensuring its quality. How to batch create virtual machines in Windows Server 2012 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/How-to-batch-create-9efd1811 Description: This PowerShell Script illustrates how to batch create multiple virtual machines based on comma delimited file by using PowerShell 3.0 in Windows Server 2012. Use Scenarios: IT admin requires to batch creating virtual machines in Windows Server 2012, although they can use few commands due to the lack of programming knowledge. Although it’s a set of Hyper-V command-lets within Windows PowerShell, IT Admins are reluctant to use them except simple a command which is widely used. Acknowledgement: Thanks Anders Wang from AIOSF for collecting this script topic and writing the script sample. Thanks Christopher Norris for reviewing the script sample and ensuring its quality before publishing. Remove Windows Store Apps in Windows 8 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/Remove-Windows-Store-Apps-a00ef4a4 Description: This script can be used to remove multiple Windows Store Apps from a user account in Windows 8. It provides a list of installed Windows Store applications. You can specify the application IDs, and remove them all at once. Use Scenarios: 1. In Windows 8, you can remove a single Windows Store App by right-clicking the tile in the Start menu and choosing the uninstall command. However, no command is provided for removing multiple Windows Store Apps all at once. If you want to do so, you can use this script sample. 2. Sometimes Windows Store Apps may crash in Windows 8. Even though you can successfully uninstall and reinstall the App, the application may still crash after the reinstallation. In this situation, you can use this example script to remove these Windows Store Apps cleanly. Acknowledgement: Thanks Edward Qi from AIOSF for collecting the script idea and composing the script sample. Thanks James Adams (Microsoft Premier Field Engineer) for reviewing the script sample and ensuring its quality. This is just the beginning, and more and more script samples are coming. You can follow our blog (http://blogs.technet.com/b/onescript) to get the latest customer-driven script samples for Windows Server 2012 and Windows 8.

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Microsoft hosting free Hyper-V training for VMware Pros

- by Ryan Roussel

Microsoft will be hosting free training for virtualization professionals focused on Hyper-V, System Center, and virtualization architecture. Details are below: Just one week after Microsoft Management Summit 2011 (MMS), Microsoft Learning will be hosting an exclusive three-day Jump Start class specially tailored for VMware and Microsoft virtualization technology pros. Registration for “Microsoft Virtualization for VMware Professionals” is open now and will be delivered as an online class on March 29-31, 2010 from 10:00am-4:00pm PDT. The course is COMPLETELY FREE and OPEN TO ANYONE! Please share with your customers, blog, Tweet, etc. – help us get the word out to strengthen support for Microsoft’s virtualization offerings. What’s the high-level overview? This cutting edge course will feature expert instruction and real-world demonstrations of Hyper-V and brand new releases from System Center Virtual Machine Manager 2012 Beta (many of which will be announced just one week earlier at MMS). Register Now! Day 1 will focus on “Platform” (Hyper-V, virtualization architecture, high availability & clustering) 10:00am – 10:30pm PDT: Virtualization 360 Overview 10:30am – 12:00pm: Microsoft Hyper-V Deployment Options & Architecture 1:00pm – 2:00pm: Differentiating Microsoft and VMware (terminology, etc.) 2:00pm – 4:00pm: High Availability & Clustering Day 2 will focus on “Management” (System Center Suite, SCVMM 2012 Beta, Opalis, Private Cloud solutions) 10:00am – 11:00pm PDT: System Center Suite Overview w/ focus on DPM 11:00am – 12:00pm: Virtual Machine Manager 2012 | Part 1 1:00pm – 1:30pm: Virtual Machine Manager 2012 | Part 2 1:30pm – 2:30pm: Automation with System Center Opalis & PowerShell 2:30pm – 4:00pm: Private Cloud Solutions, Architecture & VMM SSP 2.0 Day 3 will focus on “VDI” (VDI Infrastructure/architecture, v-Alliance, application delivery via VDI) 10:00am – 11:00pm PDT: Virtual Desktop Infrastructure (VDI) Architecture | Part 1 11:00am – 12:00pm: Virtual Desktop Infrastructure (VDI) Architecture | Part 2 1:00pm – 2:30pm: v-Alliance Solution Overview 2:30pm – 4:00pm: Application Delivery for VDI Every section will be team-taught by two of the most respected authorities on virtualization technologies: Microsoft Technical Evangelist Symon Perriman and leading Hyper-V, VMware, and XEN infrastructure consultant, Corey Hynes Who is the target audience for this training? Suggested prerequisite skills include real-world experience with Windows Server 2008 R2, virtualization and datacenter management. The course is tailored to these types of roles: · IT Professional · IT Decision Maker · Network Administrators & Architects · Storage/Infrastructure Administrators & Architects How do I to register and learn more about this great training opportunity? · Register: Visit the Registration Page and sign up for all three sessions · Blog: Learn more from the Microsoft Learning Blog · Twitter: Here are a few posts you can retweet: o Mar. 29-31 "Microsoft #Virtualization for VMware Pros" @SymonPerriman Corey Hynes http://bit.ly/JS-Hyper-V @MSLearning #Hyper-V o @SysCtrOpalis Mar. 29-31 "Microsoft #Virtualization for VMware Pros" @SymonPerriman Corey Hynes http://bit.ly/JS-Hyper-V #Hyper-V o Learn all the cool new features in Hyper-V & System Center 2012! SCVMM, Self-Service Portal 2.0, http://bit.ly/JS-Hyper-V #Hyper-V #Opalis What is a “Jump Start” course? A “Jump Start” course is “team-taught” by two expert instructors in an engaging radio talk show style format. The idea is to deliver readiness training on strategic and emerging technologies that drive awareness at scale before Microsoft Learning develops mainstream Microsoft Official Courses (MOC) that map to certifications. All sessions are professionally recorded and distributed through MS Showcase, Channel 9, Zune Marketplace and iTunes for broader reach.

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Siebel CRM: Alive and Jamming at OpenWorld

- by Tony Berk

Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

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Industry perspectives on managing content

- by aahluwalia

Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management. At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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Do MORE with WebCenter

- by Michael Snow

WEBCAST THURSDAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail. What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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Stuck with Documentum Still? Do MORE with Oracle WebCenter!

- by Michael Snow

WEBCAST TODAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail. What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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WebCenter Innovation Award Winners

- by Michael Snow

Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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ArchBeat Link-o-Rama Top 10 - September 16-22, 2012

- by Bob Rhubart

The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of September 16-22, 2012. The Real Architects of LA: OTN Architect Day in Los Angeles - Oct 25No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul KumarAtul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Cloud, automation drive new growth in SOA governance market | ZDNet "SOA governance tools and processes learned over the past decade are now underpinning cloud projects as they scale across enterprises," reports Joe McKendrick. But there remains a lack of understanding about SOA Governance. DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. Oracle OpenWorld 2012 Hands-on Lab: "Leading Your Everyday Application Integration Projects with Enterprise SOA" Yet another session to squeeze into your already-jammed Oracle OpenWorld schedule. This hands-on lab focuses on how "Oracle Enterprise Repository, Oracle Application Integration Architecture (AIA) Foundation Pack, and Oracle SOA Suite work together to help you drive your enterprisewide integration projects." Loving VirtualBox 4.2… | The ORACLE-BASE Blog Is it wrong for a man to love a technology? Oracle ACE Director Tim Hall has several very good reasons for his feelings… ADF Create and CreateInsert Operations for ADF Table | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis answers the question, "What operation is best to use to insert a new row into an ADF table, Create or CreateInsert?" Fault Handling Slides and Q&A | Ronald van Luttikhuizen Oracle ACE Director Ronald van Luttikhuizen shares the slides and a Q&A transcript from a presentation he and fellow ACE Director Guido Schmutz gave at the recent Oracle OpenWorld and JavaOne preview event organized by AMIS Technology. Why IT is a profession in 'flux' | ZDNet I usuallly don't post two items from the same person in one day, but this post from ZDNet blogger Joe McKendrick deals with some critical issues affecting those in IT. As McKendrick puts it: "IT professionals are under considerable pressure to deliver more value to the business, versus being good at coding and testing and deploying and integrating." Running RichFaces on WebLogic 12c | Markus Eisele "With all the JMS magic and the different provider checks in the showcase this has become some kind of a challenge to simply build and deploy it," says Oracle ACE Director Markus Eisele. His detailed post will help you to meet that challenge. Thought for the Day "Less is more." — Ludwig Mies van der Rohe (March 27, 1886 – August 17, 1969) Source: BrainyQuote.com

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Acceptance tests done first...how can this be accomplished?

- by Crazy Eddie

The basic gist of most Agile methods is that a feature is not "done" until it's been developed, tested, and in many cases released. This is supposed to happen in quick turnaround chunks of time such as "Sprints" in the Scrum process. A common part of Agile is also TDD, which states that tests are done first. My team works on a GUI program that does a lot of specific drawing and such. In order to provide tests, the testing team needs to be able to work with something that at least attempts to perform the things they are trying to test. We've found no way around this problem. I can very much see where they are coming from because if I was trying to write software that targeted some basically mysterious interface I'd have a very hard time. Although we have behavior fairly well specified, the exact process of interacting with various UI elements when it comes to automation seems to be too unique to a feature to allow testers to write automated scripts to drive something that does not exist. Even if we could, a lot of things end up turning up later as having been missing from the specification. One thing we considered doing was having the testers write test "scripts" that are more like a set of steps that must be performed, as described from a use-case perspective, so that they can be "automated" by a human being. This can then be performed by the developer(s) writing the feature and/or verified by someone else. When the testers later get an opportunity they automate the "script" for regression purposes mainly. This didn't end up catching on in the team though. The testing part of the team is actually falling behind us by quite a margin. This is one reason why the apparently extra time of developing a "script" for a human being to perform just did not happen....they're under a crunch to keep up with us developers. If we waited for them, we'd get nothing done. It's not their fault really, they're a bottle neck but they're doing what they should be and working as fast as possible. The process itself seems to be set up against them. Very often we end up having to go back a month or more in what we've done to fix bugs that the testers have finally gotten to checking. It's an ugly truth that I'd like to do something about. So what do other teams do to solve this fail cascade? How can we get testers ahead of us and how can we make it so that there's actually time for them to write tests for the features we do in a sprint without making us sit and twiddle our thumbs in the meantime? As it's currently going, in order to get a feature "done", using agile definitions, would be to have developers work for 1 week, then testers work the second week, and developers hopefully being able to fix all the bugs they come up with in the last couple days. That's just not going to happen, even if I agreed it was a reasonable solution. I need better ideas...

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