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• Refresh the Parent form of "Call_form" after Child form is closed in Oracle 10g

  - by DotNetDan

  What I need is: what trigger to use and where to put it. I will give you an example of what I am doing. I have a Contract form that is fully editable except the contract financial areas, which is read only. I want the user to press a button called, “change rates” and that will have a trigger “When-Button-Pressed” and call_form(UpdateFinancials);. Now, in this screen, I have the user change the financial information such as increase the contract from 50k to 100k. Then the user saves and exits. This will then close the child form "UpdateFinancials" and show the parent form "ContractForm". The problem is, it still has all the old information on it. I need the information in the form to refresh when it gets back from the child form of the Call_Form function.

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• ftp : get list of files

  - by Rohan

  I am trying to get a list of files on FTP folder. The code was working when I ran it locally, but on deploying it I started receiving html instead of file name ArrayList fName = new ArrayList(); try { StringBuilder result = new StringBuilder(); //create the directory FtpWebRequest requestDir = (FtpWebRequest)FtpWebRequest.Create(new Uri(directory)); requestDir.Method = WebRequestMethods.Ftp.ListDirectory; requestDir.Credentials = new NetworkCredential(FTP_USER_NAME, FTP_PASSWORD); requestDir.UsePassive = true; requestDir.UseBinary = true; requestDir.KeepAlive = false; requestDir.Proxy = null; FtpWebResponse response = (FtpWebResponse)requestDir.GetResponse(); Stream ftpStream = response.GetResponseStream(); StreamReader reader = new StreamReader(ftpStream, Encoding.ASCII); while (!reader.EndOfStream) { fName.Add(reader.ReadLine().ToString()); } response.Close(); ftpStream.Close(); reader.Close();

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• problem loading resource from class library

  - by mishal153

  I have a class library (mylibrary) which has a resource called "close.png". I used redGate reflector to confirm that the resource is actually present in the dll. Now i use mylibrary.dll in a project where i attempt to extract this "close.png" resource like this : BitmapImage crossImage = new BitmapImage(); crossImage.BeginInit(); crossImage.UriSource = new Uri(@"/mylibrary;component/Resources/close.png", UriKind.RelativeOrAbsolute); crossImage.EndInit(); This BitmapImage crossImage is then used like : Button closeButton = new Button() { Content = new System.Windows.Controls.Image() { Source = crossImage }, MaxWidth = 20, MaxHeight = 20 }; On doing this i get no exceptions being thrown but the button shows no image. Also, i do see some exception info if i investigate the button's 'content' in the debugger.

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• Show/hide using jQuery cookies

  - by Dilwin

  So I've created a simple tip box that fades in on page load, with an option to close the box. I'm trying to make the box hidden if the visitor clicks the close link. I'm fairly new to cookies, so I'm probably doing it all wrong, but this is what I have: $('#close').click(function(e) { jQuery.cookie('tip', 'hide', cookieOpts); $(this).parent('div.tip').fadeOut(1000); e.preventDefault(); }); jQuery.cookie('tip', 'show', cookieOpts); $('.tip').delay(500).fadeIn(1000); var shouldShow = jQuery.cookie('tip') == 'show'; var cookieOpts = {expires: 7, path: '/'}; if( shouldShow ) { $('.tip').delay(500).fadeIn(1000); } else { $('.tip').css('display', 'none'); }

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• Application crashes when popViewControllerAnimated is called while scrolling

  - by Aldrich

  In one screen I have a custom toolbar with a "close" button in it, and a UIScrollView. In the screen that preceded this one I had pushed the current screen into the navigation stack. I had also disabled the navigation toolbar for a larger display area and so the close button would instead be used to call: - (void)doClose { [self.navigationController popViewControllerAnimated:YES]; } Now here's the problem: the application crashes when the close button is pressed, while the UIScrollView is moving. Here's the debugger stack trace: 0 __forwarding__ 1 __forwarding_prep_0___ 2 -[UIToolbarButton setHighlighted:] 3 -[UIControl(Static) _unhighlight] 4 __NSFireDelayedPerform ... and I do have the following line in the debugger console: *** -[CALayer setOpacity:]: message sent to deallocated instance 0x718d250 (sometimes setOpacity would be setNeedsDisplay or something related) There won't be any crashes while the scrollview is at rest. What is happening?

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• C# Web gridview sortin

  - by tommypiaa

  Any examples how would I enable sorting for the gridview? private void loadlist() { cn.Open(); cmd.CommandText = "select Breed, Name, Image from Animals"; dr = cmd.ExecuteReader(); cn.Close(); } protected void TextBox1_TextChanged(object sender, EventArgs e) { } protected void Button1_Click(object sender, EventArgs e) { AddData(); Addimage(); } protected void AddData() { if (TextBox1.Text != "" & TextBox2.Text != "") { cn.Open(); cmd.CommandText = "insert into Animals (Breed, Name) values ('" + TextBox1.Text + "', '" + TextBox2.Text + "')"; cmd.ExecuteNonQuery(); cmd.Clone(); cn.Close(); loadlist(); } } protected void DisplayData() { cn.Open(); cmd.CommandText = "select Breed, Name from Animals"; dr = cmd.ExecuteReader(); GridView1.DataSource = dr; GridView1.DataBind(); cn.Close(); }

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• How to use a function for every C# WinForm instead of pasting .

  - by nXqd

  protected override bool ProcessCmdKey(ref Message msg, Keys keyData) { { if (keyData == Keys.Escape) this.Close(); return base.ProcessCmdKey(ref msg, keyData); } } I discovered this snippet to close windows form by esc. I really want to implement this to every windows form. I try to create a new abstract class which inherit from Form and another windows form will inherit from this one . But it doesn't work this way . abstract class AbsForm: Form { protected override bool ProcessCmdKey(ref Message msg, Keys keyData) { { if (keyData == Keys.Escape) this.Close(); return base.ProcessCmdKey(ref msg, keyData); } } } public partial class HoaDonBanSach : AbsForm { public HoaDonBanSach() { InitializeComponent(); } Thanks for reading this :)

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• Updating label in another form (C#)

  - by cthulhu

  I want to update label of Form1 from Form2. So here's what I have: // Form1 public string Label1 { get { return this.label1.Text; } set { this.label1.Text = value; } } // Form2 private void button1_Click(object sender, EventArgs e) { Form1 frm1 = new Form1(); frm1.Label1 = this.textBox1.Text; this.Close(); } So the above code doesn't work. However, when I add the following: frm1.Show(); after this.Close(); in Form2 code, the Form1 is being opened again (two windows). But I want it to update in the same window so I suggest this.Close() is unnecessary.

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• Need help with some C# Counting Code

  - by kaywai

  Hi, I'm trying to code a counter in Ninjatrader which uses C# as its programming language. I would like this counter to commence counting upon the completion of the first counter and once it commences counting to consider only the new condition when counting. So, the first counter commences when Close[0] < Close[4]. The second counter commences ONLY after the first counter has reached 9 and its condition for counting is Close[0] <= Low[2]. I don't know how to write the part of the code where the second counter commences counting and its counts are independent of the first counter reaching 9.

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• how to delete element created with jquery ?!

  - by mehdi

  hi , i have write this block of code in jquery to create three element after some events $('body').append( tmp= $('<div id="tmp"></div>') ); $('<div id="close" />').appendTo("#tmp"); $('<div id="box-results" />').appendTo('#tmp'); this three elements are created normally and added to my DOM but i want to remove them with some function like this : $("#close").click(function(e){ e.preventDefault(); $("#tmp").remove(); //$("#overlay").remove(); }); and after i click close div noting happen ! what's wrong with my code ?

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• I make this for balancing paranthesis of equation but i think it is wrong check and correct it

  - by muhammadlodhi

  int main(){ char i,input[30],close,open; for(i=0;i<='.';i++){ printf("enter equation"); scanf("%c",input[i]); if(input[i]=='(') input++; input[i]=open; else if(input[i]==')') input[i]--; input[i]=close; else if(open[i]==close[i]) { printf("paranthesis are balance"); } else printf("paranthesis are not balance"); } getch(); return 0; }

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• How to detect invalid user input in a Batch File?

  - by user2975367

  I want to use a batch file to ask for a password to continue, i have very simple code that works. @echo off :Begin cls echo. echo Enter Password set /p pass= if %pass%==Password goto Start :Start cls echo What would you like me to do? (Date/Chrome/Lock/Shutdown/Close) set /p task= if %task%==Date goto Task=Date if %task%==Chrome goto Task=Chrome if %task%==Lock goto Task=Lock if %task%==Shutdown goto Task=Shutdown if %task%==Close goto Task=Close I need to detect when the user entered an invalid password, i have spent an hour researching but i found nothing. I'm not advanced in any way so try and keep it very simple like the code above. Please help me.

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• Python lxml - returns null list

  - by Chris Finlayson

  I cannot figure out what is wrong with the XPATH when trying to extract a value from a webpage table. The method seems correct as I can extract the page title and other attributes, but I cannot extract the third value, it always returns an empty list? from lxml import html import requests test_url = 'SC312226' page = ('https://www.opencompany.co.uk/company/'+test_url) print 'Now searching URL: '+page data = requests.get(page) tree = html.fromstring(data.text) print tree.xpath('//title/text()') # Get page title print tree.xpath('//a/@href') # Get href attribute of all links print tree.xpath('//*[@id="financial"]/table/tbody/tr/td[1]/table/tbody/tr[2]/td[1]/div[2]/text()') Unless i'm missing something, it would appear the XPATH is correct: Chrome screenshot I checked Chrome console, appears ok! So i'm at a loss $x ('//*[@id="financial"]/table/tbody/tr/td[1]/table/tbody/tr[2]/td[1]/div[2]/text()') [ "£432,272" ]

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• Activate first workbook after closing second one?

  - by user1830217

  Open workbook A. Code in A opens workbook B. B is now the active WB. Code in B ends with ThisWorkBook.Close B closes, so A appears. Problem is, I can't get ANY Activate events in WB A to fire automatically after WB B closes. But if I close WB B manually, using mouse to 'x' out the WB, or via the menus, then WB A triggers Activate events. Somehow using VBA to close WB B prevents WB A Activate events from triggering. Same results in Excel 97 and 2003 Am I missing something, or is there a workaround?? Thanks! John

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• files get uploaded just before they get cancelled

  - by user1763986

  Got a little situation here where I am trying to cancel a file's upload. What I have done is stated that if the user clicks on the "Cancel" button, then it will simply remove the iframe so that it does not go to the page where it uploads the files into the server and inserts data into the database. Now this works fine if the user clicks on the "Cancel" button in quickish time the problem I have realised though is that if the user clicks on the "Cancel" button very late, it sometimes doesn't remove the iframe in time meaning that the file has just been uploaded just before the user has clicked on the "Cancel" button. So my question is that is there a way that if the file does somehow get uploaded before the user clicks on the "Cancel" button, that it deletes the data in the database and removes the file from the server? Below is the image upload form: <form action="imageupload.php" method="post" enctype="multipart/form-data" target="upload_target_image" onsubmit="return imageClickHandler(this);" class="imageuploadform" > <p class="imagef1_upload_process" align="center"> Loading...<br/> <img src="Images/loader.gif" /> </p> <p class="imagef1_upload_form" align="center"> <br/> <span class="imagemsg"></span> <label>Image File: <input name="fileImage" type="file" class="fileImage" /></label><br/> <br/> <label class="imagelbl"><input type="submit" name="submitImageBtn" class="sbtnimage" value="Upload" /></label> </p> <p class="imagef1_cancel" align="center"> <input type="reset" name="imageCancel" class="imageCancel" value="Cancel" /> </p> <iframe class="upload_target_image" name="upload_target_image" src="#" style="width:0px;height:0px;border:0px;solid;#fff;"></iframe> </form> Below is the jquery function which controls the "Cancel" button: $(imageuploadform).find(".imageCancel").on("click", function(event) { $('.upload_target_image').get(0).contentwindow $("iframe[name='upload_target_image']").attr("src", "javascript:'<html></html>'"); return stopImageUpload(2); }); Below is the php code where it uploads the files and inserts the data into the database. The form above posts to this php page "imageupload.php": <body> <?php include('connect.php'); session_start(); $result = 0; //uploads file move_uploaded_file($_FILES["fileImage"]["tmp_name"], "ImageFiles/" . $_FILES["fileImage"]["name"]); $result = 1; //set up the INSERT SQL query command to insert the name of the image file into the "Image" Table $imagesql = "INSERT INTO Image (ImageFile) VALUES (?)"; //prepare the above SQL statement if (!$insert = $mysqli->prepare($imagesql)) { // Handle errors with prepare operation here } //bind the parameters (these are the values that will be inserted) $insert->bind_param("s",$img); //Assign the variable of the name of the file uploaded $img = 'ImageFiles/'.$_FILES['fileImage']['name']; //execute INSERT query $insert->execute(); if ($insert->errno) { // Handle query error here } //close INSERT query $insert->close(); //Retrieve the ImageId of the last uploded file $lastID = $mysqli->insert_id; //Insert into Image_Question Table (be using last retrieved Image id in order to do this) $imagequestionsql = "INSERT INTO Image_Question (ImageId, SessionId, QuestionId) VALUES (?, ?, ?)"; //prepare the above SQL statement if (!$insertimagequestion = $mysqli->prepare($imagequestionsql)) { // Handle errors with prepare operation here echo "Prepare statement err imagequestion"; } //Retrieve the question number $qnum = (int)$_POST['numimage']; //bind the parameters (these are the values that will be inserted) $insertimagequestion->bind_param("isi",$lastID, 'Exam', $qnum); //execute INSERT query $insertimagequestion->execute(); if ($insertimagequestion->errno) { // Handle query error here } //close INSERT query $insertimagequestion->close(); ?> <!--Javascript which will output the message depending on the status of the upload (successful, failed or cancelled)--> <script> window.top.stopImageUpload(<?php echo $result; ?>, '<?php echo $_FILES['fileImage']['name'] ?>'); </script> </body> UPDATE: Below is the php code "cancelimage.php" where I want to delete the cancelled file from the server and delete the record from the database. It is set up but not finished, can somebody finish it off so I can retrieve the name of the file and it's id using $_SESSION? <?php // connect to the database include('connect.php'); /* check connection */ if (mysqli_connect_errno()) { printf("Connect failed: %s\n", mysqli_connect_error()); die(); } //remove file from server unlink("ImageFiles/...."); //need to retrieve file name here where the ... line is //DELETE query statement where it will delete cancelled file from both Image and Image Question Table $imagedeletesql = " DELETE img, img_q FROM Image AS img LEFT JOIN Image_Question AS img_q ON img_q.ImageId = img.ImageId WHERE img.ImageFile = ?"; //prepare delete query if (!$delete = $mysqli->prepare($imagedeletesql)) { // Handle errors with prepare operation here } //Dont pass data directly to bind_param store it in a variable $delete->bind_param("s",$img); //execute DELETE query $delete->execute(); if ($delete->errno) { // Handle query error here } //close query $delete->close(); ?> Can you please provide an sample code in your answer to make it easier for me. Thank you

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• More than 100,000 articles !

  - by developerit

  In one month, we already got more than 100,000, and we continue to crawl! We plan on hitting 250,000 total articles next month. Due to the large amount of data we are gathering, we are planning on updating our SQL stored procedure to improve performance. We may be migrating to SQL Server 2008 Entreprise, as we are currently running on SQL Server 2005 Express Edition… We are at 400 Mb of data, getting more and more close to the 2 Gb limit. Stay tune for more info and browse daily fresh articles about web development.

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• Is this right in the use case of exec method of child_process? is there away to cody the envirorment along with the require module too?

  - by L2L2L

  I'm learning node. I am using child_process to move data to another script to be executed. But it seem that it does not copy the hold environment or I could be doing something wrong. To copy the hold environment --require modules too-- or is this when I use spawn, I'm not so clear or understanding spawn exec and execfile --although execfile is like what I'm doing at the bottom, but with exec... right?-- And I would just love to have some clarity on this matter. Please anyone? Thank you. parent.js - "use strict"; var fs, path, _err; fs = require("fs"), path = require("path"), _err = require("./err.js"); var url; url= process.argv[1]; var dirname, locate_r; dirname = path.dirname(url); locate_r = dirname + "/" + "test.json";//path.join(dirname,"/", "test.json"); var flag, str; flag = "r", str = ""; fs.open(locate_r, flag, function opd(error, fd){ if (error){_err(error, function(){ fs.close(fd,function(){ process.stderr.write("\n" + "In Finally Block: File Closed!" + "\n");});})} var readBuff, buffOffset, buffLength, filePos; readBuff = new Buffer(15), buffOffset = 0, buffLength = readBuff.length, filePos = 0; fs.read(fd, readBuff, buffOffset, buffLength, filePos, function rd(error, readBytes){ error&&_err(error, fd); str = readBuff.toString("utf8"); process.env.str = str; process.stdout.write("str: "+ str + "\n" + "readBuff: " + readBuff + "\n"); fs.close(fd, function(){process.stdout.write( "Read and Closed File." + "\n" )}); //write(str); //run test for process.exec** var env, varName, envCopy, exec; env = process.env, varName, envCopy = {}, exec = require("child_process").exec; for(varName in env){ envCopy[varName] = env[varName]; } process.env.fs = fs, process.env.path = path, process.env.dirname = dirname, process.env.flag = flag, process.env.str = str, process.env._err = _err; process.env.fd = fd; exec("node child.js", env, function(error, stdout, stderr){ if(error){throw (new Error(error));} }); }); }); child.js - "use strict"; var fs, path, _err; fs = require("fs"), path = require("path"), _err = require("./err.js"); var fd, fs, flag, path, dirname, str, _err; fd = process.env.fd, //fs = process.env.fs, //path = process.env.path, dirname = process.env.dirname, flag = process.env.flag, str = process.env.str, _err = process.env._err; var url; url= process.argv[1]; var locate_r; dirname = path.dirname(url); locate_r = dirname + "/" + "test.json";//path.join(dirname,"/", "test.json"); //function write(str){ var locate_a; locate_a = dirname + "/" + "test.json"; //path.join(dirname,"/", "test.json"); flag = "a"; fs.open(locate_a, flag, function opd(error, fd){ error&&_err(error, fs, fd); var writeBuff, buffPos, buffLgh, filePs; writeBuff = new Buffer(str), process.stdout.write( "writeBuff: " + writeBuff + "\n" + "str: " + str + "\n"), buffPos = 0, buffLgh = writeBuff.length, filePs = buffLgh;//null; fs.write(fd, writeBuff, buffPos, buffLgh, filePs-3, function(error, written){ error&&_err(error, function(){ fs.close(fd,function(){ process.stderr.write("\n" + "In Finally Block: File Closed!" + "\n"); }); }); fs.close(fd, function(){process.stdout.write( "Written and Closed File." + "\n");}); }); }); //} err.js - "use strict"; var fs; fs = require("fs"); module.exports = function _err(err, scp, cd){ try{ throw (new Error(err)); }catch(e){ process.stderr.write(e + "\n"); }finally{ cd; } }

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• Is there a Telecommunications Reference Architecture?

  - by raul.goycoolea

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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• start apache2 in chroot environment

  - by xero

  This is my first time I am trying to install Apache2 HTTP server in a chroot environment. That's why i decided to follow this procedure : http://www.symantec.com/connect/articles/securing-apache-2-step-step my web server start with successful : root@ubuntu:/usr/local/apache2/bin/apachectl start [Tue Oct 29 01:49:15.879868 2013] [core:warn] [pid 10835] AH00117: Ignoring deprecated use of DefaultType in line 60 of /usr/local/apache2/conf/httpd.conf. AH00548: NameVirtualHost has no effect and will be removed in the next release /usr/local/apache2/conf/httpd.conf:81 AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message root@ubuntu:/chroot/httpd/etc# netstat -antu Active Internet connections (servers and established) Proto Recv-Q Send-Q Local Address Foreign Address State tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN But at the end of part "Chrooting the server" i have always the same problem. When i try to start apache2 in chroot i have always this error : root@ubuntu:/chroot/httpd/etc# chroot /chroot/httpd /usr/local/apache2/bin/apachectl chroot: failed to run command `/usr/local/apache2/bin/apachectl': No such file or directory however my apachectl file exist : root@ubuntu:/chroot/httpd/etc# ls -l /chroot/httpd/usr/local/apache2/bin/apachectl -rwxr-xr-x 1 root root 3437 Oct 29 02:28 /chroot/httpd/usr/local/apache2/bin/apachectl when I use strace to debug, there are errors with coreutils.mo and libc.mo : root@ubuntu:/chroot/httpd/etc# chroot /chroot/httpd /usr/local/apache2/bin/httpd group hosts nsswitch.conf passwd passwords resolv.conf root@ubuntu:/chroot/httpd/etc# strace chroot /chroot/httpd /usr/local/apache2/bin/apachectl execve("/usr/sbin/chroot", ["chroot", "/chroot/httpd", "/usr/local/apache2/bin/apachectl"], [/* 18 vars */]) = 0 brk(0) = 0x1e46000 access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory) mmap(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe89563b000 access("/etc/ld.so.preload", R_OK) = -1 ENOENT (No such file or directory) open("/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=18263, ...}) = 0 mmap(NULL, 18263, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fe895636000 close(3) = 0 access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory) open("/lib/x86_64-linux-gnu/libc.so.6", O_RDONLY|O_CLOEXEC) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\200\30\2\0\0\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=1815224, ...}) = 0 mmap(NULL, 3929304, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fe89505b000 mprotect(0x7fe895210000, 2097152, PROT_NONE) = 0 mmap(0x7fe895410000, 24576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x1b5000) = 0x7fe895410000 mmap(0x7fe895416000, 17624, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7fe895416000 close(3) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe895635000 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe895634000 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe895633000 arch_prctl(ARCH_SET_FS, 0x7fe895634700) = 0 mprotect(0x7fe895410000, 16384, PROT_READ) = 0 mprotect(0x606000, 4096, PROT_READ) = 0 mprotect(0x7fe89563d000, 4096, PROT_READ) = 0 munmap(0x7fe895636000, 18263) = 0 brk(0) = 0x1e46000 brk(0x1e67000) = 0x1e67000 open("/usr/lib/locale/locale-archive", O_RDONLY|O_CLOEXEC) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=2919792, ...}) = 0 mmap(NULL, 2919792, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fe894d92000 close(3) = 0 chroot("/chroot/httpd") = 0 chdir("/") = 0 execve("/usr/local/apache2/bin/apachectl", ["/usr/local/apache2/bin/apachectl"], [/* 18 vars */]) = -1 ENOENT (No such file or directory) open("/usr/share/locale/locale.alias", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US.UTF-8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US.utf8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en.UTF-8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en.utf8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en_US.UTF-8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en_US.utf8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en_US/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en.UTF-8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en.utf8/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en/LC_MESSAGES/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) write(2, "chroot: ", 8chroot: ) = 8 write(2, "failed to run command `/usr/loca"..., 56failed to run command `/usr/local/apache2/bin/apachectl') = 56 open("/usr/share/locale/en_US.UTF-8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US.utf8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en.UTF-8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en.utf8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en_US.UTF-8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en_US.utf8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en_US/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en.UTF-8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en.utf8/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale-langpack/en/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory) write(2, ": No such file or directory", 27: No such file or directory) = 27 write(2, "\n", 1 ) = 1 close(1) = 0 close(2) = 0 exit_group(127) = ? using the tutorial I did not find and copie libraries following on my server. I suppose there is no link with coreutils.mo and libc.mo : /usr/libexec/ld-elf.so.1 /var/run/ld-elf.so.hints I don't understand what files i forgot to copy in my chroot environment to be able to start my apache2. Any ideas ?

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• Ubuntu 12.04 + Eclipse 64 bits key binding error

  - by user110933

  The text is quite extense so, this is just a part of it: !SESSION 2012-11-23 10:15:52.442 ----------------------------------------------- eclipse.buildId=I20120608-1200 java.version=1.7.0_09 java.vendor=Oracle Corporation BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US Command-line arguments: -os linux -ws gtk -arch x86_64 !ENTRY org.eclipse.jface 2 0 2012-11-23 10:16:06.408 !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation. !SUBENTRY 1 org.eclipse.jface 2 0 2012-11-23 10:16:06.408 !MESSAGE A conflict occurred for ALT+SHIFT+R: Binding(ALT+SHIFT+R, ParameterizedCommand(Command(oracle.eclipse.tools.common.services.ui.refactor.rename.command,Rename, Rename the selected text., Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringCommandHandler, ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) Binding(ALT+SHIFT+R, ParameterizedCommand(Command(org.eclipse.jdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), , ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) !ENTRY org.eclipse.ui.workbench 4 0 2012-11-23 10:16:10.409 !MESSAGE An unexpected exception was thrown. !STACK 0 java.lang.NullPointerException at org.eclipse.ui.internal.WorkbenchWindow.putToolbarLabel(WorkbenchWindow.java:1697) at org.eclipse.ui.internal.menus.MenuAdditionCacheEntry.createToolBarAdditionContribution(MenuAdditionCacheEntry.java:208) at org.eclipse.ui.internal.menus.MenuAdditionCacheEntry.createContributionItems(MenuAdditionCacheEntry.java:177) at org.eclipse.ui.internal.menus.TrimContributionManager.update(TrimContributionManager.java:224) at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3874) at org.eclipse.ui.internal.WorkbenchWindow.setCoolBarVisible(WorkbenchWindow.java:3675) at org.eclipse.ui.internal.ViewIntroAdapterPart.setBarVisibility(ViewIntroAdapterPart.java:203) at org.eclipse.ui.internal.ViewIntroAdapterPart.dispose(ViewIntroAdapterPart.java:106) at org.eclipse.ui.internal.WorkbenchPartReference.doDisposePart(WorkbenchPartReference.java:737) at org.eclipse.ui.internal.ViewReference.doDisposePart(ViewReference.java:107) at org.eclipse.ui.internal.WorkbenchPartReference.dispose(WorkbenchPartReference.java:684) at org.eclipse.ui.internal.WorkbenchPage.disposePart(WorkbenchPage.java:1801) at org.eclipse.ui.internal.WorkbenchPage.partRemoved(WorkbenchPage.java:1793) at org.eclipse.ui.internal.ViewFactory.releaseView(ViewFactory.java:257) at org.eclipse.ui.internal.Perspective.dispose(Perspective.java:292) at org.eclipse.ui.internal.WorkbenchPage.dispose(WorkbenchPage.java:1872) at org.eclipse.ui.internal.WorkbenchWindow.closeAllPages(WorkbenchWindow.java:894) at org.eclipse.ui.internal.WorkbenchWindow.hardClose(WorkbenchWindow.java:1729) at org.eclipse.ui.internal.WorkbenchWindow.busyClose(WorkbenchWindow.java:730) at org.eclipse.ui.internal.WorkbenchWindow.access$0(WorkbenchWindow.java:715) at org.eclipse.ui.internal.WorkbenchWindow$6.run(WorkbenchWindow.java:867) at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70) at org.eclipse.ui.internal.WorkbenchWindow.close(WorkbenchWindow.java:865) at org.eclipse.jface.window.WindowManager.close(WindowManager.java:109) at org.eclipse.ui.internal.Workbench$18.run(Workbench.java:1114) at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42) at org.eclipse.ui.internal.Workbench.busyClose(Workbench.java:1111) at org.eclipse.ui.internal.Workbench.access$15(Workbench.java:1040) at org.eclipse.ui.internal.Workbench$25.run(Workbench.java:1284) at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70) at org.eclipse.ui.internal.Workbench.close(Workbench.java:1282) at org.eclipse.ui.internal.Workbench.close(Workbench.java:1254) at org.eclipse.ui.internal.WorkbenchWindow.busyClose(WorkbenchWindow.java:727) at org.eclipse.ui.internal.WorkbenchWindow.access$0(WorkbenchWindow.java:715) at org.eclipse.ui.internal.WorkbenchWindow$6.run(WorkbenchWindow.java:867) at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70) at org.eclipse.ui.internal.WorkbenchWindow.close(WorkbenchWindow.java:865) at org.eclipse.jface.window.Window.handleShellCloseEvent(Window.java:741) at org.eclipse.jface.window.Window$3.shellClosed(Window.java:687) at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:98) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1276) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1300) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1285) at org.eclipse.swt.widgets.Shell.closeWidget(Shell.java:617) at org.eclipse.swt.widgets.Shell.gtk_delete_event(Shell.java:1191) at org.eclipse.swt.widgets.Widget.windowProc(Widget.java:1750) at org.eclipse.swt.widgets.Control.windowProc(Control.java:5116) at org.eclipse.swt.widgets.Display.windowProc(Display.java:4369) at org.eclipse.swt.internal.gtk.OS._gtk_main_do_event(Native Method) at org.eclipse.swt.internal.gtk.OS.gtk_main_do_event(OS.java:8295) at org.eclipse.swt.widgets.Display.eventProc(Display.java:1192) at org.eclipse.swt.internal.gtk.OS._g_main_context_iteration(Native Method) at org.eclipse.swt.internal.gtk.OS.g_main_context_iteration(OS.java:2332) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3177) at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701) at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665) at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499) at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149) at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:124) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:180) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:601) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584) at org.eclipse.equinox.launcher.Main.run(Main.java:1438) at org.eclipse.equinox.launcher.Main.main(Main.java:1414) !SESSION 2012-11-23 10:36:07.863 ----------------------------------------------- eclipse.buildId=I20120608-1200 java.version=1.7.0_09 java.vendor=Oracle Corporation BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US Command-line arguments: -os linux -ws gtk -arch x86_64 !ENTRY org.eclipse.jface 2 0 2012-11-23 10:36:13.181 !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation. !SUBENTRY 1 org.eclipse.jface 2 0 2012-11-23 10:36:13.181 !MESSAGE A conflict occurred for ALT+SHIFT+R: Binding(ALT+SHIFT+R, ParameterizedCommand(Command(oracle.eclipse.tools.common.services.ui.refactor.rename.command,Rename, Rename the selected text., Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringCommandHandler, ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) Binding(ALT+SHIFT+R, ParameterizedCommand(Command(org.eclipse.jdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), , ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) !ENTRY org.eclipse.osgi 2 1 2012-11-23 10:39:04.681 !MESSAGE NLS unused message: CacheManager_CannotLoadNonUrlLocation in: org.eclipse.equinox.internal.p2.repository.messages !SESSION 2012-11-23 15:14:12.933 ----------------------------------------------- eclipse.buildId=I20120608-1200 java.version=1.7.0_09 java.vendor=Oracle Corporation BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US Command-line arguments: -os linux -ws gtk -arch x86_64 !ENTRY org.eclipse.jface 2 0 2012-11-23 15:14:23.380 !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation. !SUBENTRY 1 org.eclipse.jface 2 0 2012-11-23 15:14:23.380 !MESSAGE A conflict occurred for ALT+SHIFT+R: Binding(ALT+SHIFT+R, ParameterizedCommand(Command(oracle.eclipse.tools.common.services.ui.refactor.rename.command,Rename, Rename the selected text., Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringCommandHandler, ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) Binding(ALT+SHIFT+R, ParameterizedCommand(Command(org.eclipse.jdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), , ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) !ENTRY org.springframework.ide.eclipse.uaa 4 2 2012-11-23 15:14:32.800 !MESSAGE Problems occurred when invoking code from plug-in: "org.springframework.ide.eclipse.uaa". !STACK 0 java.lang.NullPointerException at org.springframework.ide.eclipse.internal.uaa.monitor.CommandUsageMonitor.startMonitoring(CommandUsageMonitor.java:61) at org.springframework.ide.eclipse.uaa.UaaPlugin$1$1.run(UaaPlugin.java:91) at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42) at org.springframework.ide.eclipse.uaa.UaaPlugin$1.run(UaaPlugin.java:85) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54) !SESSION 2012-11-23 15:15:21.833 ----------------------------------------------- eclipse.buildId=I20120608-1200 java.version=1.7.0_09 java.vendor=Oracle Corporation BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US Command-line arguments: -os linux -ws gtk -arch x86_64 !ENTRY org.eclipse.jface 2 0 2012-11-23 15:15:27.283 !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation. !SUBENTRY 1 org.eclipse.jface 2 0 2012-11-23 15:15:27.283 !MESSAGE A conflict occurred for ALT+SHIFT+R: Binding(ALT+SHIFT+R, ParameterizedCommand(Command(oracle.eclipse.tools.common.services.ui.refactor.rename.command,Rename, Rename the selected text., Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringCommandHandler, ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) Binding(ALT+SHIFT+R, ParameterizedCommand(Command(org.eclipse.jdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), , ,,true),null), org.eclipse.ui.defaultAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,system) !ENTRY org.eclipse.jface 2 0 2012-11-23 15:18:41.265 !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation. !SUBENTRY 1 org.eclipse.jface 2 0 2012-11-23 15:18:41.265 !MESSAGE A conflict occurred for ALT+SHIFT+E: Binding(ALT+SHIFT+E, ParameterizedCommand(Command(oracle.eclipse.tools.common.services.ui.refactor.rename.command,Rename, Rename the selected text., Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringCommandHandler, ,,true),null), org.eclipse.ui.emacsAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,user) Binding(ALT+SHIFT+E, ParameterizedCommand(Command(org.eclipse.jdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), , ,,true),null), org.eclipse.ui.emacsAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,user) Binding(ALT+SHIFT+E, ParameterizedCommand(Command(org.eclipse.wst.jsdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.wst.jsdt.ui.category.refactoring,Refactor - JavaScript,JavaScript Refactoring Actions,true), , ,,true),null), org.eclipse.ui.emacsAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,user) !SESSION 2012-11-23 15:18:56.267 ----------------------------------------------- eclipse.buildId=I20120608-1200 java.version=1.7.0_09 java.vendor=Oracle Corporation BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US Command-line arguments: -os linux -ws gtk -arch x86_64 !ENTRY org.eclipse.jface 2 0 2012-11-23 15:19:01.605 !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation. !SUBENTRY 1 org.eclipse.jface 2 0 2012-11-23 15:19:01.605 !MESSAGE A conflict occurred for ALT+SHIFT+E: Binding(ALT+SHIFT+E, ParameterizedCommand(Command(org.eclipse.wst.jsdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.wst.jsdt.ui.category.refactoring,Refactor - JavaScript,JavaScript Refactoring Actions,true), , ,,true),null), org.eclipse.ui.emacsAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,user) Binding(ALT+SHIFT+E, ParameterizedCommand(Command(org.eclipse.jdt.ui.edit.text.java.rename.element,Rename - Refactoring , Rename the selected element, Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), , ,,true),null), org.eclipse.ui.emacsAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,user) Binding(ALT+SHIFT+E, ParameterizedCommand(Command(oracle.eclipse.tools.common.services.ui.refactor.rename.command,Rename, Rename the selected text., Category(org.eclipse.jdt.ui.category.refactoring,Refactor - Java,Java Refactoring Actions,true), oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringCommandHandler, ,,true),null), org.eclipse.ui.emacsAcceleratorConfiguration, org.eclipse.ui.contexts.window,,,user)

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• Visual Studio 2010 Extension Manager (and the new VS 2010 PowerCommands Extension)

  - by ScottGu

  This is the twenty-third in a series of blog posts I’m doing on the VS 2010 and .NET 4 release. Today’s blog post covers some of the extensibility improvements made in VS 2010 – as well as a cool new "PowerCommands for Visual Studio 2010” extension that Microsoft just released (and which can be downloaded and used for free). [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Extensibility in VS 2010 VS 2010 provides a much richer extensibility model than previous releases.  Anyone can build extensions that add, customize, and light-up the Visual Studio 2010 IDE, Code Editors, Project System and associated Designers. VS 2010 Extensions can be created using the new MEF (Managed Extensibility Framework) which is built-into .NET 4.  You can learn more about how to create VS 2010 extensions from this this blog post from the Visual Studio Team Blog. VS 2010 Extension Manager Developers building extensions can distribute them on their own (via their own web-sites or by selling them).  Visual Studio 2010 also now includes a built-in “Extension Manager” within the IDE that makes it much easier for developers to find, download, and enable extensions online.  You can launch the “Extension Manager” by selecting the Tools->Extension Manager menu option: This loads an “Extension Manager” dialog which accesses an “online gallery” at Microsoft, and then populates a list of available extensions that you can optionally download and enable within your copy of Visual Studio: There are already hundreds of cool extensions populated within the online gallery.  You can browse them by category (use the tree-view on the top-left to filter them).  Clicking “download” on any of the extensions will download, install, and enable it. PowerCommands for Visual Studio 2010 This weekend Microsoft released the free PowerCommands for Visual Studio 2010 extension to the online gallery.  You can learn more about it here, and download and install it via the “Extension Manager” above (search for PowerCommands to find it). The PowerCommands download adds dozens of useful commands to Visual Studio 2010.  Below is a screen-shot of just a few of the useful commands that it adds to the Solution Explorer context menus: Below is a list of all the commands included with this weekend’s PowerCommands for Visual Studio 2010 release: Enable/Disable PowerCommands in Options dialog This feature allows you to select which commands to enable in the Visual Studio IDE. Point to the Tools menu, then click Options. Expand the PowerCommands options, then click Commands. Check the commands you would like to enable. Note: All power commands are initially defaulted Enabled. Format document on save / Remove and Sort Usings on save The Format document on save option formats the tabs, spaces, and so on of the document being saved. It is equivalent to pointing to the Edit menu, clicking Advanced, and then clicking Format Document. The Remove and sort usings option removes unused using statements and sorts the remaining using statements in the document being saved. Note: The Remove and sort usings option is only available for C# documents. Format document on save and Remove and sort usings both are initially defaulted OFF. Clear All Panes This command clears all output panes. It can be executed from the button on the toolbar of the Output window. Copy Path This command copies the full path of the currently selected item to the clipboard. It can be executed by right-clicking one of these nodes in the Solution Explorer: The solution node; A project node; Any project item node; Any folder. Email CodeSnippet To email the lines of text you select in the code editor, right-click anywhere in the editor and then click Email CodeSnippet. Insert Guid Attribute This command adds a Guid attribute to a selected class. From the code editor, right-click anywhere within the class definition, then click Insert Guid Attribute. Show All Files This command shows the hidden files in all projects displayed in the Solution Explorer when the solution node is selected. It enhances the Show All Files button, which normally shows only the hidden files in the selected project node. Undo Close This command reopens a closed document , returning the cursor to its last position. To reopen the most recently closed document, point to the Edit menu, then click Undo Close. Alternately, you can use the CtrlShiftZ shortcut. To reopen any other recently closed document, point to the View menu, click Other Windows, and then click Undo Close Window. The Undo Close window appears, typically next to the Output window. Double-click any document in the list to reopen it. Collapse Projects This command collapses a project or projects in the Solution Explorer starting from the root selected node. Collapsing a project can increase the readability of the solution. This command can be executed from three different places: solution, solution folders and project nodes respectively. Copy Class This command copies a selected class entire content to the clipboard, renaming the class. This command is normally followed by a Paste Class command, which renames the class to avoid a compilation error. It can be executed from a single project item or a project item with dependent sub items. Paste Class This command pastes a class entire content from the clipboard, renaming the class to avoid a compilation error. This command is normally preceded by a Copy Class command. It can be executed from a project or folder node. Copy References This command copies a reference or set of references to the clipboard. It can be executed from the references node, a single reference node or set of reference nodes. Paste References This command pastes a reference or set of references from the clipboard. It can be executed from different places depending on the type of project. For CSharp projects it can be executed from the references node. For Visual Basic and Website projects it can be executed from the project node. Copy As Project Reference This command copies a project as a project reference to the clipboard. It can be executed from a project node. Edit Project File This command opens the MSBuild project file for a selected project inside Visual Studio. It combines the existing Unload Project and Edit Project commands. Open Containing Folder This command opens a Windows Explorer window pointing to the physical path of a selected item. It can be executed from a project item node Open Command Prompt This command opens a Visual Studio command prompt pointing to the physical path of a selected item. It can be executed from four different places: solution, project, folder and project item nodes respectively. Unload Projects This command unloads all projects in a solution. This can be useful in MSBuild scenarios when multiple projects are being edited. This command can be executed from the solution node. Reload Projects This command reloads all unloaded projects in a solution. It can be executed from the solution node. Remove and Sort Usings This command removes and sort using statements for all classes given a project. It is useful, for example, in removing or organizing the using statements generated by a wizard. This command can be executed from a solution node or a single project node. Extract Constant This command creates a constant definition statement for a selected text. Extracting a constant effectively names a literal value, which can improve readability. This command can be executed from the code editor by right-clicking selected text. Clear Recent File List This command clears the Visual Studio recent file list. The Clear Recent File List command brings up a Clear File dialog which allows any or all recent files to be selected. Clear Recent Project List This command clears the Visual Studio recent project list. The Clear Recent Project List command brings up a Clear File dialog which allows any or all recent projects to be selected. Transform Templates This command executes a custom tool with associated text templates items. It can be executed from a DSL project node or a DSL folder node. Close All This command closes all documents. It can be executed from a document tab. How to temporarily disable extensions Extensions provide a great way to make Visual Studio even more powerful, and can help improve your overall productivity.  One thing to keep in mind, though, is that extensions run within the Visual Studio process (DevEnv.exe) and so a bug within an extension can impact both the stability and performance of Visual Studio.  If you ever run into a situation where things seem slower than they should, or if you crash repeatedly, please temporarily disable any installed extensions and see if that fixes the problem.  You can do this for extensions that were installed via the online gallery by re-running the extension manager (using the Tools->Extension Manager menu option) and by selecting the “Installed Extensions” node on the top-left of the dialog – and then by clicking “Disable” on any of the extensions within your installed list: Hope this helps, Scott

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• How to use SharePoint modal dialog box to display Custom Page Part3

  - by ybbest

  In the second part of the series, I showed you how to display and close a custom page in a SharePoint modal dialog using JavaScript and display a message after the modal dialog is closed. In this post, I’d like to show you how to use SPLongOperation with the Modal dialog box. You can download the source code here. 1. Firstly, modify the element file as follow <Elements xmlns="http://schemas.microsoft.com/sharepoint/"> <CustomAction Id="ReportConcern" RegistrationType="ContentType" RegistrationId="0x010100866B1423D33DDA4CA1A4639B54DD4642" Location="EditControlBlock" Sequence="107" Title="Display Custom Page" Description="To Display Custom Page in a modal dialog box on this item"> <UrlAction Url="javascript: function emitStatus(messageToDisplay) { statusId = SP.UI.Status.addStatus(messageToDisplay.message + ' ' +messageToDisplay.location ); SP.UI.Status.setStatusPriColor(statusId, 'Green'); } function portalModalDialogClosedCallback(result, value) { if (value !== null) { emitStatus(value); } } var options = { url: '{SiteUrl}' + '/_layouts/YBBEST/TitleRename.aspx?List={ListId}&amp;ID={ItemId}', title: 'Rename title', allowMaximize: false, showClose: true, width: 500, height: 300, dialogReturnValueCallback: portalModalDialogClosedCallback }; SP.UI.ModalDialog.showModalDialog(options);" /> </CustomAction> </Elements> 2. In your code behind, you can implement a close dialog function as below. This will close your modal dialog box once the button is clicked and display a status bar. Note that you need to use window.frameElement.commonModalDialogClose instead of window.frameElement.commonModalDialogClose protected void SubmitClicked(object sender, EventArgs e) { //Process stuff string message = "You clicked the Submit button"; string newLocation="http://www.google.com"; string information = string.Format("{{'message':'{0}','location':'{1}' }}", message, newLocation); var longOperation = new SPLongOperation(Page); longOperation.LeadingHTML = "Processing the  application"; longOperation.TrailingHTML = "Please wait while the application is being processed."; longOperation.Begin(); Thread.Sleep(5*1000); var closeDialogScript = GetCloseDialogScriptForLongProcess(information); longOperation.EndScript(closeDialogScript); } protected static string GetCloseDialogScriptForLongProcess(string message) { var scriptBuilder = new StringBuilder(); scriptBuilder.Append("window.frameElement.commonModalDialogClose(1,").Append(message).Append(");"); return scriptBuilder.ToString(); }   References: How to: Display a Page as a Modal Dialog Box

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• Fragment shader seems to floor() imprecisely

  - by Peter K.

  I'm trying to interpolate coordinates in my fragment shader. Unfortunately if close to the upper edge the interpolated value of fVertexInteger seems to be rounded up instead of beeing floored. This happens above approximately fVertexInteger >= x.97. Example: floor(64.7) returns 64.0 -- correct floor(64.98) returns 65.0 -- incorrect The same happens on ceiling close above x.0, where ceil(65.02) returns 65.0 instead of 66.0. Q: Any ideas how to solve this? Note: GL ES 2.0 with GLSL 1.0 highp floats are not supported in fragment shaders on my hardware flat varying hasn't been a solution, because I'm drawing TRIANGLE_STRIP and can't redeclare the provoking vertex (only OpenGL 3.2+) Fragment Shader: varying float fVertexInteger; varying float fVertexFraction; void main() { // Fix vertex integer fixedVertexInteger = floor(fVertexInteger); // Fragment color gl_FragColor = vec4( fixedVertexInteger / 65025.0, fract(fixedVertexInteger / 255.0), fVertexFraction, 1.0 ); }

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• Quick guide to Oracle IRM 11g: Classification design

  - by Simon Thorpe

  Quick guide to Oracle IRM 11g indexThis is the final article in the quick guide to Oracle IRM. If you've followed everything prior you will now have a fully functional and tested Information Rights Management service. It doesn't matter if you've been following the 10g or 11g guide as this next article is common to both. ContentsWhy this is the most important part... Understanding the classification and standard rights model Identifying business use cases Creating an effective IRM classification modelOne single classification across the entire businessA context for each and every possible granular use caseWhat makes a good context? Deciding on the use of roles in the context Reviewing the features and security for context roles Summary Why this is the most important part...Now the real work begins, installing and getting an IRM system running is as simple as following instructions. However to actually have an IRM technology easily protecting your most sensitive information without interfering with your users existing daily work flows and be able to scale IRM across the entire business, requires thought into how confidential documents are created, used and distributed. This article is going to give you the information you need to ask the business the right questions so that you can deploy your IRM service successfully. The IRM team here at Oracle have over 10 years of experience in helping customers and it is important you understand the following to be successful in securing access to your most confidential information. Whatever you are trying to secure, be it mergers and acquisitions information, engineering intellectual property, health care documentation or financial reports. No matter what type of user is going to access the information, be they employees, contractors or customers, there are common goals you are always trying to achieve.Securing the content at the earliest point possible and do it automatically. Removing the dependency on the user to decide to secure the content reduces the risk of mistakes significantly and therefore results a more secure deployment. K.I.S.S. (Keep It Simple Stupid) Reduce complexity in the rights/classification model. Oracle IRM lets you make changes to access to documents even after they are secured which allows you to start with a simple model and then introduce complexity once you've understood how the technology is going to be used in the business. After an initial learning period you can review your implementation and start to make informed decisions based on user feedback and administration experience. Clearly communicate to the user, when appropriate, any changes to their existing work practice. You must make every effort to make the transition to sealed content as simple as possible. For external users you must help them understand why you are securing the documents and inform them the value of the technology to both your business and them. Before getting into the detail, I must pay homage to Martin White, Vice President of client services in SealedMedia, the company Oracle acquired and who created Oracle IRM. In the SealedMedia years Martin was involved with every single customer and was key to the design of certain aspects of the IRM technology, specifically the context model we will be discussing here. Listening carefully to customers and understanding the flexibility of the IRM technology, Martin taught me all the skills of helping customers build scalable, effective and simple to use IRM deployments. No matter how well the engineering department designed the software, badly designed and poorly executed projects can result in difficult to use and manage, and ultimately insecure solutions. The advice and information that follows was born with Martin and he's still delivering IRM consulting with customers and can be found at www.thinkers.co.uk. It is from Martin and others that Oracle not only has the most advanced, scalable and usable document security solution on the market, but Oracle and their partners have the most experience in delivering successful document security solutions. Understanding the classification and standard rights model The goal of any successful IRM deployment is to balance the increase in security the technology brings without over complicating the way people use secured content and avoid a significant increase in administration and maintenance. With Oracle it is possible to automate the protection of content, deploy the desktop software transparently and use authentication methods such that users can open newly secured content initially unaware the document is any different to an insecure one. That is until of course they attempt to do something for which they don't have any rights, such as copy and paste to an insecure application or try and print. Central to achieving this objective is creating a classification model that is simple to understand and use but also provides the right level of complexity to meet the business needs. In Oracle IRM the term used for each classification is a "context". A context defines the relationship between.A group of related documents The people that use the documents The roles that these people perform The rights that these people need to perform their role The context is the key to the success of Oracle IRM. It provides the separation of the role and rights of a user from the content itself. Documents are sealed to contexts but none of the rights, user or group information is stored within the content itself. Sealing only places information about the location of the IRM server that sealed it, the context applied to the document and a few other pieces of metadata that pertain only to the document. This important separation of rights from content means that millions of documents can be secured against a single classification and a user needs only one right assigned to be able to access all documents. If you have followed all the previous articles in this guide, you will be ready to start defining contexts to which your sensitive information will be protected. But before you even start with IRM, you need to understand how your own business uses and creates sensitive documents and emails. Identifying business use cases Oracle is able to support multiple classification systems, but usually there is one single initial need for the technology which drives a deployment. This need might be to protect sensitive mergers and acquisitions information, engineering intellectual property, financial documents. For this and every subsequent use case you must understand how users create and work with documents, to who they are distributed and how the recipients should interact with them. A successful IRM deployment should start with one well identified use case (we go through some examples towards the end of this article) and then after letting this use case play out in the business, you learn how your users work with content, how well your communication to the business worked and if the classification system you deployed delivered the right balance. It is at this point you can start rolling the technology out further. Creating an effective IRM classification model Once you have selected the initial use case you will address with IRM, you need to design a classification model that defines the access to secured documents within the use case. In Oracle IRM there is an inbuilt classification system called the "context" model. In Oracle IRM 11g it is possible to extend the server to support any rights classification model, but the majority of users who are not using an application integration (such as Oracle IRM within Oracle Beehive) are likely to be starting out with the built in context model. Before looking at creating a classification system with IRM, it is worth reviewing some recognized standards and methods for creating and implementing security policy. A very useful set of documents are the ISO 17799 guidelines and the SANS security policy templates. First task is to create a context against which documents are to be secured. A context consists of a group of related documents (all top secret engineering research), a list of roles (contributors and readers) which define how users can access documents and a list of users (research engineers) who have been given a role allowing them to interact with sealed content. Before even creating the first context it is wise to decide on a philosophy which will dictate the level of granularity, the question is, where do you start? At a department level? By project? By technology? First consider the two ends of the spectrum... One single classification across the entire business Imagine that instead of having separate contexts, one for engineering intellectual property, one for your financial data, one for human resources personally identifiable information, you create one context for all documents across the entire business. Whilst you may have immediate objections, there are some significant benefits in thinking about considering this. Document security classification decisions are simple. You only have one context to chose from! User provisioning is simple, just make sure everyone has a role in the only context in the business. Administration is very low, if you assign rights to groups from the business user repository you probably never have to touch IRM administration again. There are however some obvious downsides to this model.All users in have access to all IRM secured content. So potentially a sales person could access sensitive mergers and acquisition documents, if they can get their hands on a copy that is. You cannot delegate control of different documents to different parts of the business, this may not satisfy your regulatory requirements for the separation and delegation of duties. Changing a users role affects every single document ever secured. Even though it is very unlikely a business would ever use one single context to secure all their sensitive information, thinking about this scenario raises one very important point. Just having one single context and securing all confidential documents to it, whilst incurring some of the problems detailed above, has one huge value. Once secured, IRM protected content can ONLY be accessed by authorized users. Just think of all the sensitive documents in your business today, imagine if you could ensure that only everyone you trust could open them. Even if an employee lost a laptop or someone accidentally sent an email to the wrong recipient, only the right people could open that file. A context for each and every possible granular use case Now let's think about the total opposite of a single context design. What if you created a context for each and every single defined business need and created multiple contexts within this for each level of granularity? Let's take a use case where we need to protect engineering intellectual property. Imagine we have 6 different engineering groups, and in each we have a research department, a design department and manufacturing. The company information security policy defines 3 levels of information sensitivity... restricted, confidential and top secret. Then let's say that each group and department needs to define access to information from both internal and external users. Finally add into the mix that they want to review the rights model for each context every financial quarter. This would result in a huge amount of contexts. For example, lets just look at the resulting contexts for one engineering group. Q1FY2010 Restricted Internal - Engineering Group 1 - Research Q1FY2010 Restricted Internal - Engineering Group 1 - Design Q1FY2010 Restricted Internal - Engineering Group 1 - Manufacturing Q1FY2010 Restricted External- Engineering Group 1 - Research Q1FY2010 Restricted External - Engineering Group 1 - Design Q1FY2010 Restricted External - Engineering Group 1 - Manufacturing Q1FY2010 Confidential Internal - Engineering Group 1 - Research Q1FY2010 Confidential Internal - Engineering Group 1 - Design Q1FY2010 Confidential Internal - Engineering Group 1 - Manufacturing Q1FY2010 Confidential External - Engineering Group 1 - Research Q1FY2010 Confidential External - Engineering Group 1 - Design Q1FY2010 Confidential External - Engineering Group 1 - Manufacturing Q1FY2010 Top Secret Internal - Engineering Group 1 - Research Q1FY2010 Top Secret Internal - Engineering Group 1 - Design Q1FY2010 Top Secret Internal - Engineering Group 1 - Manufacturing Q1FY2010 Top Secret External - Engineering Group 1 - Research Q1FY2010 Top Secret External - Engineering Group 1 - Design Q1FY2010 Top Secret External - Engineering Group 1 - Manufacturing Now multiply the above by 6 for each engineering group, 18 contexts. You are then creating/reviewing another 18 every 3 months. After a year you've got 72 contexts. What would be the advantages of such a complex classification model? You can satisfy very granular rights requirements, for example only an authorized engineering group 1 researcher can create a top secret report for access internally, and his role will be reviewed on a very frequent basis. Your business may have very complex rights requirements and mapping this directly to IRM may be an obvious exercise. The disadvantages of such a classification model are significant...Huge administrative overhead. Someone in the business must manage, review and administrate each of these contexts. If the engineering group had a single administrator, they would have 72 classifications to reside over each year. From an end users perspective life will be very confusing. Imagine if a user has rights in just 6 of these contexts. They may be able to print content from one but not another, be able to edit content in 2 contexts but not the other 4. Such confusion at the end user level causes frustration and resistance to the use of the technology. Increased synchronization complexity. Imagine a user who after 3 years in the company ends up with over 300 rights in many different contexts across the business. This would result in long synchronization times as the client software updates all your offline rights. Hard to understand who can do what with what. Imagine being the VP of engineering and as part of an internal security audit you are asked the question, "What rights to researchers have to our top secret information?". In this complex model the answer is not simple, it would depend on many roles in many contexts. Of course this example is extreme, but it highlights that trying to build many barriers in your business can result in a nightmare of administration and confusion amongst users. In the real world what we need is a balance of the two. We need to seek an optimum number of contexts. Too many contexts are unmanageable and too few contexts does not give fine enough granularity. What makes a good context? Good context design derives mainly from how well you understand your business requirements to secure access to confidential information. Some customers I have worked with can tell me exactly the documents they wish to secure and know exactly who should be opening them. However there are some customers who know only of the government regulation that requires them to control access to certain types of information, they don't actually know where the documents are, how they are created or understand exactly who should have access. Therefore you need to know how to ask the business the right questions that lead to information which help you define a context. First ask these questions about a set of documentsWhat is the topic? Who are legitimate contributors on this topic? Who are the authorized readership? If the answer to any one of these is significantly different, then it probably merits a separate context. Remember that sealed documents are inherently secure and as such they cannot leak to your competitors, therefore it is better sealed to a broad context than not sealed at all. Simplicity is key here. Always revert to the first extreme example of a single classification, then work towards essential complexity. If there is any doubt, always prefer fewer contexts. Remember, Oracle IRM allows you to change your mind later on. You can implement a design now and continue to change and refine as you learn how the technology is used. It is easy to go from a simple model to a more complex one, it is much harder to take a complex model that is already embedded in the work practice of users and try to simplify it. It is also wise to take a single use case and address this first with the business. Don't try and tackle many different problems from the outset. Do one, learn from the process, refine it and then take what you have learned into the next use case, refine and continue. Once you have a good grasp of the technology and understand how your business will use it, you can then start rolling out the technology wider across the business. Deciding on the use of roles in the context Once you have decided on that first initial use case and a context to create let's look at the details you need to decide upon. For each context, identify; Administrative rolesBusiness owner, the person who makes decisions about who may or may not see content in this context. This is often the person who wanted to use IRM and drove the business purchase. They are the usually the person with the most at risk when sensitive information is lost. Point of contact, the person who will handle requests for access to content. Sometimes the same as the business owner, sometimes a trusted secretary or administrator. Context administrator, the person who will enact the decisions of the Business Owner. Sometimes the point of contact, sometimes a trusted IT person. Document related rolesContributors, the people who create and edit documents in this context. Reviewers, the people who are involved in reviewing documents but are not trusted to secure information to this classification. This role is not always necessary. (See later discussion on Published-work and Work-in-Progress) Readers, the people who read documents from this context. Some people may have several of the roles above, which is fine. What you are trying to do is understand and define how the business interacts with your sensitive information. These roles obviously map directly to roles available in Oracle IRM. Reviewing the features and security for context roles At this point we have decided on a classification of information, understand what roles people in the business will play when administrating this classification and how they will interact with content. The final piece of the puzzle in getting the information for our first context is to look at the permissions people will have to sealed documents. First think why are you protecting the documents in the first place? It is to prevent the loss of leaking of information to the wrong people. To control the information, making sure that people only access the latest versions of documents. You are not using Oracle IRM to prevent unauthorized people from doing legitimate work. This is an important point, with IRM you can erect many barriers to prevent access to content yet too many restrictions and authorized users will often find ways to circumvent using the technology and end up distributing unprotected originals. Because IRM is a security technology, it is easy to get carried away restricting different groups. However I would highly recommend starting with a simple solution with few restrictions. Ensure that everyone who reasonably needs to read documents can do so from the outset. Remember that with Oracle IRM you can change rights to content whenever you wish and tighten security. Always return to the fact that the greatest value IRM brings is that ONLY authorized users can access secured content, remember that simple "one context for the entire business" model. At the start of the deployment you really need to aim for user acceptance and therefore a simple model is more likely to succeed. As time passes and users understand how IRM works you can start to introduce more restrictions and complexity. Another key aspect to focus on is handling exceptions. If you decide on a context model where engineering can only access engineering information, and sales can only access sales data. Act quickly when a sales manager needs legitimate access to a set of engineering documents. Having a quick and effective process for permitting other people with legitimate needs to obtain appropriate access will be rewarded with acceptance from the user community. These use cases can often be satisfied by integrating IRM with a good Identity & Access Management technology which simplifies the process of assigning users the correct business roles. The big print issue... Printing is often an issue of contention, users love to print but the business wants to ensure sensitive information remains in the controlled digital world. There are many cases of physical document loss causing a business pain, it is often overlooked that IRM can help with this issue by limiting the ability to generate physical copies of digital content. However it can be hard to maintain a balance between security and usability when it comes to printing. Consider the following points when deciding about whether to give print rights. Oracle IRM sealed documents can contain watermarks that expose information about the user, time and location of access and the classification of the document. This information would reside in the printed copy making it easier to trace who printed it. Printed documents are slower to distribute in comparison to their digital counterparts, so time sensitive information in printed format may present a lower risk. Print activity is audited, therefore you can monitor and react to users abusing print rights. Summary In summary it is important to think carefully about the way you create your context model. As you ask the business these questions you may get a variety of different requirements. There may be special projects that require a context just for sensitive information created during the lifetime of the project. There may be a department that requires all information in the group is secured and you might have a few senior executives who wish to use IRM to exchange a small number of highly sensitive documents with a very small number of people. Oracle IRM, with its very flexible context classification system, can support all of these use cases. The trick is to introducing the complexity to deliver them at the right level. In another article i'm working on I will go through some examples of how Oracle IRM might map to existing business use cases. But for now, this article covers all the important questions you need to get your IRM service deployed and successfully protecting your most sensitive information.

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• How to prevent screen locking when lid is closed?

  - by Joe Casadonte

  I have Ubuntu 11.10 with Gnome 3 (no Unity), gnome-screen-saver has been removed and replaced with xscreensaver. The screensaver stuff all works fine -- no complaints there. When I close my laptop lid, even for a second, the screen locks (and the dialog box asking for my password is xscreensaver's). I'd like for this not to happen... Things I've tried/looked at already: xscreensaver settings - the "Lock Screen After" checkbox is not checked (though I've also tried it checked and set to 720 minutes) gconf-editor - apps -> gnome-screensaver -> lock_enabled is not checked System Settings - Power - "When the lid is closed" is set to "Do nothing" for both battery and A/C System Settings - Screen - Lock is "off" gconf-editor - apps -> gnome-power-manager -> buttons -> lid_ac && lid_battery are both set to "nothing" dconf-editor - apps -> org -> gnome -> desktop -> screensaver -> lock_enabled is not checked Output from: gsettings list-recursively org.gnome.settings-daemon.plugins.power: org.gnome.settings-daemon.plugins.power active true org.gnome.settings-daemon.plugins.power button-hibernate 'hibernate' org.gnome.settings-daemon.plugins.power button-power 'suspend' org.gnome.settings-daemon.plugins.power button-sleep 'suspend' org.gnome.settings-daemon.plugins.power button-suspend 'suspend' org.gnome.settings-daemon.plugins.power critical-battery-action 'hibernate' org.gnome.settings-daemon.plugins.power idle-brightness 30 org.gnome.settings-daemon.plugins.power idle-dim-ac false org.gnome.settings-daemon.plugins.power idle-dim-battery true org.gnome.settings-daemon.plugins.power idle-dim-time 10 org.gnome.settings-daemon.plugins.power lid-close-ac-action 'nothing' org.gnome.settings-daemon.plugins.power lid-close-battery-action 'nothing' org.gnome.settings-daemon.plugins.power notify-perhaps-recall true org.gnome.settings-daemon.plugins.power percentage-action 2 org.gnome.settings-daemon.plugins.power percentage-critical 3 org.gnome.settings-daemon.plugins.power percentage-low 10 org.gnome.settings-daemon.plugins.power priority 1 org.gnome.settings-daemon.plugins.power sleep-display-ac 600 org.gnome.settings-daemon.plugins.power sleep-display-battery 600 org.gnome.settings-daemon.plugins.power sleep-inactive-ac false org.gnome.settings-daemon.plugins.power sleep-inactive-ac-timeout 0 org.gnome.settings-daemon.plugins.power sleep-inactive-ac-type 'suspend' org.gnome.settings-daemon.plugins.power sleep-inactive-battery true org.gnome.settings-daemon.plugins.power sleep-inactive-battery-timeout 0 org.gnome.settings-daemon.plugins.power sleep-inactive-battery-type 'suspend' org.gnome.settings-daemon.plugins.power time-action 120 org.gnome.settings-daemon.plugins.power time-critical 300 org.gnome.settings-daemon.plugins.power time-low 1200 org.gnome.settings-daemon.plugins.power use-time-for-policy true gnome-settings-daemon is running: <~> $ ps -ef | grep gnome-settings-daemon 1000 1719 1645 0 19:37 ? 00:00:01 /usr/lib/gnome-settings-daemon/gnome-settings-daemon 1000 1726 1 0 19:37 ? 00:00:00 /usr/lib/gnome-settings-daemon/gsd-printer 1000 1774 1645 0 19:37 ? 00:00:00 /usr/lib/gnome-settings-daemon/gnome-fallback-mount-helper Anything else I can check? Thanks!

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