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  • Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Run Tomcat Service as Different User on Windows 7

    - by sdoca
    I have installed Tomcat6 using the 32-bit/64-bit Windows Service Installer download version. In the setup instructions, it is recommended that "For optimal security, the service should be run as a separate user, with reduced permissions". I created a new local/standard user (Tomcat) to run the service. The Tomcat service is listed in my list of Services and it's running under my user profile. However, I can't figure out how to set/change which user to start it as.

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  • Custom daemon script: works, but does not run at boot / startup

    - by pearjoint
    this is Ubuntu 10.10 Maverick. I have the following shell script in init.d that I want to run as a "daemon" (background service with start/stop/restart really) at system startup. There is a symlink in rc3.d. I tried 4 and 5 too. (Ideally this would initialize before graphical login happens and before a user logs in.) IMPORTANT: the script works 100% as expected and required when testing this with service MetaLeapDaemon start and service MetaLeapDaemon stop. (This shell script calls a Python program which makes sure the appropriate .pid files are both created at startup and deleted at exit.) So generally it works fine but now my only issue is why it will not be run at any of the run-levels I tried. I know for sure it isn't run because the log file it normally creates does not get created. As you can see (by the lack of any uid:gid args in the start-stop-daemon commands) this would currently run only under root, is this forbidden in a default setup? Here's the script, pretty much your run-off-the-mill daemon script really: #! /bin/sh DAEMON=/opt/metaleap/_core/daemon/MetaLeapDaemon.py NAME=MetaLeapDaemon DESC="MetaLeapDaemon" test -f $DAEMON || exit 0 set -e case "$1" in start) start-stop-daemon --start --pidfile /var/run/$NAME.pid --exec $DAEMON ;; stop) start-stop-daemon --stop --pidfile /var/run/$NAME.pid ;; restart) start-stop-daemon --stop --pidfile /var/run/$NAME.pid sleep 1 start-stop-daemon --start --pidfile /var/run/$NAME.pid --exec $DAEMON ;; *) N=/etc/init.d/$NAME echo "Usage: $N {start|stop|restart}" >&2 exit 1 ;; esac exit 0

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  • Ein starker Partner: IGEPA IT-SERVICE GmbH

    - by Alliances & Channels Redaktion
    Unsere Oracle Partner in Deutschland sind national und international erfolgreich im Geschäft und punkten bei ihren Kunden mit maßgeschneiderten Lösungen. Sie stehen für durchdachte, stimmige IT-Konzepte, hohe Service-Kompetenz und vor allem für konsequente Qualität. Dabei ist jeder Partner einzigartig: jeder hat sein eigenes Erfolgsrezept mit Oracle entwickelt, jeder verfügt über besondere Experten und eigene Business Values. Daher ist auch jeder Oracle Partner auf seine Weise spezialisiert. Hier wollen wir Ihnen in einer neuen Serie einige ausgewählte Partner vorstellen, die uns Einblicke in ihre Arbeit, ihre Strategie und in spezielle Kompetenzen sowie Referenzen im Oracle Umfeld geben. Heute spricht unser A&C Kollege Stephan Weber mit Herrn Peter Mischok vom Partner IGEPA IT-SERVICE GmbH über dessen Erfolgsmodell. Film ab!

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  • PeopleSoft Grants & the Federal Agency Letter of Credit Draw Changes

    - by Mark Rosenberg
    For decades, most, if not all, US Federal agencies that sponsor research allowed grant recipients to request and receive payments using pooled accounts, commonly known as pooled letter of credit (LOC) draws. This enabled organizations, such as universities and hospitals, fast and efficient access to reimbursement of the expenditures they incurred conducting research across a portfolio of grants. To support this business practice, the PeopleSoft Grants solution has delivered an LOC Draw report to provide the total request amount along with all of the supporting invoice details for reconciliation and audit purposes. Now, in an attempt to provide greater transparency, eliminate fraud, strengthen accountability for grant-related financial transactions, and simplify grant award closeout, many US Federal sponsors are transitioning from the “pooling” letter of credit draw method to requesting on a “grant-by-grant” basis. The National Science Foundation, the second largest issuer of Federal awards, already transitioned to detailed grant draws in 2013. And, in response to the U.S. Department of Health and Human Services (HHS) directive to HHS-supported Agencies, the largest Federal awards sponsor, the National Institutes of Health (NIH), will fully transition to the new HHS subaccount draw method. This will require NIH award recipients to request payments based on actual expenses incurred on an award-by-award basis. NIH is expected to fully transition to this new draw method by the end of Federal fiscal year 2015.  (The NIH had planned to fully transition to this new method by the end of fiscal 2014; however, the impact to institutions was deemed to be significant enough that a reprieve was recently granted.) In light of these new Federal draw requirements, we have recently released these new features to aid our customers on both PeopleSoft Grants releases 9.1 and 9.2:1. Federal Award Identification Number on the Proposal and Award Profile 2. Letter of credit fields on contract lines to support award basis draws and comply with Federal close out mandates3. Process to produce both pro forma and final LOC Draw Reports in BI Publisher report format4. Subacccount ID field on the LOC Summary and a new BI Publisher version of the LOC Summary report 5. Added Subaccount Field and contract info to be displayed on the LOC summary page6. Ability to generate by a variety of dimensions pro forma and invoiced draw listings 7. Queries for generation and manipulation of data to upload into sponsor payment request systems and perform payment matching8. Contracts LOC Close Out query to quickly review final balances prior to initiating final draws and preparing Federal Financial Reports prior to close The PeopleSoft Development team actively monitors this and other major Federal changes and continues working closely with the Grants Product Advisory Group of the Higher Education User Group to ensure a clear understanding of what our customers need in order to transition to new approaches for doing business with the Federal government. For more information regarding the enhancements to the PeopleSoft Grants solution, existing customers can login to My Oracle Support and review the Enhancements to Letter of Credit Process (Doc ID 1912692.1) associated with resolution ID 904830. This enhanced LOC functionality is available in both PeopleSoft FSCM 9.1 Bundle #31 and PeopleSoft FSCM 9.2 Update Image 8.

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  • Calling Web Service with Complex Parameters in ADF Mobile

    - by Shay Shmeltzer
    Many of the SOAP based web services out there have parameters of specific object types - so not just simple String/int inputs. The ADF Web service data control makes it quite simple to interact with them. And this applies also in the case of ADF Mobile. Since there were several thread on OTN asking about this - I thought I'll do a quick demo to refresh people memory about how you pass these "complex" parameters to your Web service methods. By the way - this video is also relevant if you are not doing mobile development, you'll basically use the exact same process for building "regular web" ADF applications that access these types of Web services. One more thing you might want to do after you create the page is look at the binding tab to see the method call in there, and notice the parameters for it in the structure property. Go and look at their NDValue property to get the complete picture.

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  • Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

    - by Richard Lefebvre
    LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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  • Not able to start "Forefront Identity Manager Service"

    - by Vijay
    I have SharePoint 2010 installed on my machine. For synchronizing user profiles I am trying to start "Forefront Identity Manager Service". But, when I click on start, it says the following message: The Forefront Identity Manager Service service on WINSP02 started and then stopped. Some services stop automatically if they are not in use by other services or programs. Can anyone please help me in starting this windows service?

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  • How to build a .Net app which runs on desktop and as a Windows Service

    - by Mike
    Ok, I hope this is not too much confusing (with my poor English). I want to build a small .Net 4.0 app which monitors several other applications on a Windows Server OR on a regular Windows PC. It will have a WPF GUI with a variety of graphical controls. The app will be used in the following scenarios: If installed on a PC it should run as a “normal” single Windows desktop app If installed on a Server, it should run as a Windows Service. To use/manage the app it must have the same WPF GUI as in scenario 1 and the GUI should be run on the Server or on a remote PC At the moment I consider to write the application logic and connect it to the WPF GUI using a self-hosted WCF Data Service IN BOTH SCENARIOS. Since I’m not a pro developer I suppose it’s possible that I've missed something ;-) Will this work? Are there other/better solutions? Any answer or comment is highly appreciated.

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  • ADVISOR WEBCAST: R12: How to debug Email Center Auto Service Request Creation Failures

    - by user793044
    PRODUCT FAMILY: EBS CRM - Service November 6, 2012 at 11 am ET, 9 am MT, 8 am PT, 4 pm London The primary function of this WebCast is to explain how to debug problems when auto-creating a Service Request from an Inbound Email into Email Center. We see a significant number of issues raised with Support in this area, as the only indication the auto-creation has failed, is the Email routing to the Supervisor Queue for manual processing. Topics will include: Understand Email Center and Auto SR creation process.  Run the debug procedures. Understand the output and check the reasons for SR Creation failure. See the fixes for the most common issues faced. See the results for successful SR creation. Go to Doc ID 1493122.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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  • Drop in service for account management, authentication, identity?

    - by Mike Repass
    I'm building an Android app and associated set of web services for uploading/downloading data. I need a basic (no frills) solution for account management (register, login, logout, verify credentials/token). What open source / third party solutions exist for this scenario? I need: create a new account db based on a salt simple web service to create a new account simple web service to authenticate supplied credentials and return some sort of token That's it, I can get by without 'fancy' email activation or password reset for the time being. Are there off-the-shelf components for this? Should I just use a 'blank' django or rails app to get this done? Seems crazy for everyone to be doing CREATE TABLE user_accounts ... Thoughts? Thank you.

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  • Saving mobile application data when no service?

    - by Abe Miessler
    Say I have a mobile application that allows users to enter information which is then uploaded to a central location. I had planned on building this using only HTML5 and javascript (non-native app), but I'm assuming if someone is in an area where there is no service they simply will not be able to use the app. As a work around would it be possible to write a native app that saves the information on the device and then uploads it whenever service returns? If so, is it possible to write a native app entirely in HTML5 and Javascript that does this?

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  • With Its MySQL Database-as-a-Service CERN Empowers Scientists

    - by Bertrand Matthelié
    The European Organization for Nuclear Research (CERN) is one of the world’s largest and most respected centers for scientific research. Founded in 1954 and located near Geneva on the Franco-Swiss border, CERN was one of Europe’s first joint ventures. Today, it has 20 member states. The organization uses the world’s largest and most complex scientific instruments to study fundamental particles and the origin of the universe. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Challenges Better support the scientists associated with a CERN research program who selected MySQL as their database. Empower users, enabling them to be as self-reliant as possible. Minimize complexity and costs for the CERN IT department to support the growing number of MySQL deployments. Solution Delivered a MySQL Database-as-a-Service offering to the CERN employees and the scientists associated with the organization. Allowed researchers selecting MySQL for their project to get access to a database instance hosted by the CERN IT department, either from the start or once their application has become critical. Implemented the service using Oracle’s server virtualization software, Oracle VM, for increased flexibility and reduced costs. Empowered users with a self-service approach, providing them with tools to manage MySQL themselves while handling backups and other basic database administration tasks for them. Enabled scientists to rely on MySQL with increased reliability, security and manageability while reducing complexity and minimizing costs. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} "The Cloud model has allowed us to deliver a self-service platform to our MySQL users, empowering them while minimizing costs for CERN." Tony Cass, Database Services Group Leader, IT department, CERN.

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  • WCF Routing Service Filter Generator

    - by Michael Stephenson
    Recently I've been working with the WCF routing service and in our case we were simply routing based on the SOAP Action. This is a pretty good approach for a standard redirection of the message when all messages matching a SOAP Action will go to the same endpoint. Using the SOAP Action also lets you be specific about which methods you expose via the router. One of the things which was a pain was the number of routing rules I needed to create because we were routing for a lot of different methods. I could have explored the option of using a regular expression to match the message to its routing but I wanted to be very specific about what's routed and not risk exposing methods I shouldn't via the router. I decided to put together a little spreadsheet so that I can generate part of the configuration I would need to put in the configuration file rather than have to type this by hand. To show how this works download the spreadsheet from the following url: https://s3.amazonaws.com/CSCBlogSamples/WCF+Routing+Generator.xlsx In the spreadsheet you will see that the squares in green are the ones which you need to amend. In the below picture you can see that you specify a prefix and suffix for the filter name. The core namespace from the web service your generating routing rules for and the WCF endpoint name which you want to route to. In column A you will see the green cells where you add the list of method names which you want to include routing rules for. The spreadsheet will workout what the full SOAP Action would be then the name you will use for that filter in your WCF Routing filters. In column D the spreadsheet will have generated the XML snippet which you can add to the routing filters section in your configuration file. In column E the spreadsheet will have created the XML snippet which you can add to the routing table to send messages matching each filter to the appropriate WCF client endpoint to forward the message to the required destination. Hopefully you can see that with this spreadsheet it would be very easy to produce accurate XML for the WCF Routing configuration if you had a large number of routing rules. If you had additional methods in other services you can simply copy the worksheet and add multiple copies to the Excel workbook. One worksheet per service would work well.

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  • Multitenant Self-Service Provisioning Anwendung

    - by Ulrike Schwinn (DBA Community)
    Oracle Multitenant ist eine neue Datenbank-Architektur, die seit Oracle Database Version 12c zur Verfügung steht. Konsolidierungen, schnelles und vereinfachtes Patchen, Provisionieren und Klonen einer Umgebung sind nur einige Vorteile, die sich aus diesem neuen Konzept ergeben können. Die Idee dahinter ist, dass sich mehrere Datenbanken nicht nur Ressourcen wie Hauptspeicher und Hintergrundprozesse teilen, sondern auch eine gemeinsame Verwaltung ("many as one") möglich ist. Oracle Multitenant ist natürlich auch eine ideale Grundlage für "Database as a Service", weil damit eine neue Datenbank in kürzester Zeit erstellt werden. Daher steht seit September auf OTN der Download einer einfachen, intuitiven Weboberfläche für Multitenant Self-Service Provisioning zur Verfügung. Was steckt dahinter? Wie funktioniert die Installation? Welche Anwendungsmöglichkeiten gibt es? Diese Fragen und weitere Informationen sind Thema des aktuellen Tipps. Mehr Informationen dazu gibt es hier.

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  • Windows 8 : réduction des redémarrages automatiques pour le service Windows Update

    Windows 8 : réduction des redémarrages automatiques après les mises à jour Mise à jour du 15/11/11 Windows 8 apportera une révision majeure du service Windows Update qui sera désormais moins intrusif, avec des redémarrages centralisés. Microsoft, sur le blog consacré à l'OS, présente les améliorations apportées au service Windows Update utilisé pour mettre à jour plus de 350 millions de PC sous Windows 7 et plus de 800 millions de dispositifs Windows en général, selon la firme. Avec Windows 8, les redémarrages pour les mises à jour seront effectués une seule fois au début de chaque mois, après la publication du Patch Tuesday qui survient le...

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  • DDD: service contains two repository

    - by tikhop
    Does it correct way to have two repository inside one service and will it be an application or domain service? Suppose I have a Passenger object that should contains Passport (government id) object. I am getting Passenger from PassengerRepository. PassengerRepository create request to server and obtain data (json) than parse received data and store inside repository. I have confused because I want to store Passport as Entity and put it to PassportRepository but all information about password contains inside json than i received above. I guess that I should create a PassengerService that will be include PassengerRepository and PassportRepository with several methods like removePassport, addPassport, getAllPassenger and etc. UPDATE: So I guess that the better way is represent Passport as VO and store all passports inside Passenger aggregate. However there is another question: Where I should put the methods (methods calls server api) for management passenger's passport. I think the better place is so within Passenger aggregate.

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