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  • Surface (Pro) Soft Keyboard + Hardware Keyboard Issue

    - by Matt Clark
    When I got my Surface Pro 2, I loved it, and everything seemed to work flawlessly, until, wait for it, windows updates... The issue that I am having is the following, I primarily use the TC (TypeCover), as the Pro is an out-of-office laptop replacement for me, that I can still use to do whatever I need, but there are times when I will flip the cover, and use the system in tablet mode. The problem is that even when the TC is attached, any text field I click on, causes the OSK (on screen keyboard) to appear, as if I was running the system in tablet mode. As soon as I press a single button on the TC, the OSK is dismissed. When I first got the system, this was NOT the case, and it functioned as it should, where the OSK will only appear if the TC was not present. The biggest problem that I am having is the fact that the OSK causes the windows to be resized. Maximized windows will be shrunk, and stretched to their previous state, however a window that is not maximized will stay in its shrunken state, after the OSK has been dismissed. Below are pictures that show what is happening. Has anyone else experienced this issue? And is there any way to fix it? As you might imagine, having spent a pretty penny on a device like this, it it quite an annoying bug that needs fixing. I have been dealing with this issue for about 3 months now.

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  • Monitoring and terminating a hanged process in Linux

    - by Yoav
    Hi, I'm writing a script that runs many simultaneous processes that run the "dig" command. Once in a while (relatively rare, but happens in every run since I run dig many times) the dig command hangs with 0% CPU. Therefore, my script never terminates. I've created a monitor process for each dig command I run, which terminates it after a while, but I was wondering if there isn't a simpler and more efficient way to run a process with a pre-determined "expiration date", i.e. if the process runs more then X seconds it gets a signal that terminates it. Thanks!

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  • How can I find the program making a harmonica sound?

    - by Josh
    A friend has a Windows XP SP3 machine that plays a harmonica sound for about 5 seconds throughout the day at what seems to be random intervals (every couple hours). My question is how can I find the program making this sound? Is there a Windows API hook for monitoring audio access? I've gone through and checked all the standard Windows sounds in the Control Panel and right now the theme is set to no sounds and I personally checked to make sure none of the events have a sound specified. I also checked the Task Scheduler to make sure there wasn't something scheduled to go off every couple hours. Any ideas on how to go about finding the bugger?

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  • Monitoring IIS with SNMP

    - by Shtong
    Hello, I'm trying to monitor IIS using the Windows integrated SNMP service (for versions 2000, 2003 ans 2008 of Windows Server, but i'm doing my experiments on a 2008 R2 box). So far I was able to install the SNMP service, and query mib-2 values without problems. Now, I'm having trouble to monitor IIS informations, as the SNMP service does not seem to know about the .iso.org.dod.internet.private.enterprises.microsoft.software.internetServer OIDs. Walking the entire SNMP tree only gets the mib-2 stuff as well as the names of some services, but that's it. I did't find anything interesting in the service configuration panel. So how do I configure this service to get IIS information, or other WMI data for that matter (I installed the SNMP WMI Provider) ? I can't find any documentation about that !

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  • Unable to Get IIS Response Times with Hyperic Monitoring Tool

    - by jwmajors81
    We have a very large .NET application (vendor) that I am trying to gather performance metrics for using Hyperic. In general I wanted to be able to report response times for each of the components within the application, which include: Web Services ASP.NET Pages MSMQ I am currently unable to successfully monitor the response times for IIS on my windows machines. I have successfully auto-discovered them and I am getting diagnostic information, but am not getting back the response times. After looking online at what other people are seeing, I found that I am missing a tab for the response times which is usually next to the metrics tab. Also, when I look at the configuration screen for IIS I do not see a field which enables me to specify where the log files are located at. Please note that my logs are located at e:\LogFiles\ instead of the usual location because our IT staff doesn't allocate much space for the C: drive. Please note that I have the MSMQ monitors up and running great. Any assistance would be greatly appreciated. Thanks, Jeremy

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  • Linux HA - Best Heartbeat hardware solution

    - by Martino Dino
    Hi all I would ask anyone what is the best layer 2 medium for heartbeat in Linux and how it's best configured. More precisely I've been thinking about a dedicated NIC for that purpose but then i thought that if a switch breaks then i would loose the heartbeat connection for most of the cluster and STONITH 'BUM'!!! Will probably loose my job after :) Distributing the heartbeat onto the main NICs of every node trough a vif sounds reasonable but im not sure if this is the best option (at least the switches are redundant to some extent). Is it possible to use heartbeat over a bonded interface and that sounds reasonable? Do you have any other tip/solution for that issue?

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  • Wireless Activity Monitoring for PCI DSS Compliance

    - by dkusleika
    In an effort to be PCI DSS compliant, I took a trustkeeper.net questionnaire. I failed the question that asks Is the presence of wireless access points tested for by using a wireless analyzer at least quarterly or by deploying a wireless IDS/IPS to identify all wireless devices in use? (SAQ #11.1) My only wireless access point is outside my firewall, so even if you cracked my wireless you couldn't get inside my domain (unless you crack that too). My firewall doesn't have IPS and I couldn't tell if it had IDS. I looked around for a wireless analyzer, but what I found was $500, which is a little pricey for my size business. And even if I got it, I'm not sure I would understand what it tells me. Surely there are smaller/less sophisticated businesses that take credit cards and have solved this. My questions are: What are the risks if someone were to crack my wireless? (Could they read all internet traffic? Just wireless traffic? Just use my internet connection?) And what is the best/cheapest way to test my connection point quarterly? Should I buy the $500 analyzer? Domain is Windows Server 2000. Firewall is Sonicwall Pro 2040. Router is 8 port D-link.

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  • monitoring nfs with monit

    - by Josh Nankin
    I'd like to monitor NFS mounts and the NFS server process using Monit. On the server, I'd need a PID file, but I can't seem to find a way of getting that created with existing configuration files. Is there a way to do this, or has anyone monitored the server in a different way (checking if port 53 is active, etc). On clients, I was thinking of making Monit simply look for a specific file in an NFS mount, and if it's accessible, all is well. Problem is, if the NFS server does go down, file requests usually hang (perhaps even indefinitely, not sure). How would one get around this issue with monit? Any configuration examples would be greatly appreciated!

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  • Monitoring outgoing messages using EXIM

    - by dashmug
    I work as an IT guy in a law firm. I am recently asked to make a system wherein all the outgoing emails coming from our server to our clients will be put on hold first and wait for approval before it gets sent to the client. Our mail server uses Exim (that's what it says in cPanel). I am planning to create filters where the outgoing emails will be forwarded to an editor account. Then, the editor will review and edit the contents of the email. When the editor already approves the email, it will then get sent to the client by the editor but still using the original sender in the "From:" and "Reply-To:" field. I found some pointers from this site = http://www.devco.net/archives/2006/03/24/saving_copies_of_all_email_using_exim.php. Once the filters are in place, I want to make a simple PHP interface for the editor to check the forwarded emails and edit them if necessary. The editor can then click on an "Approve" button that will finally deliver the message using the original sender. I'm also thinking that maybe a PHP-less system will be enough. The editor can receive the emails from his own email client edit them and simply send the email as if he is the original sender. Is my plan feasible? Will there be issues that I have overlooked? Does it have the danger of being treated as spam by the other mailservers since I'll be messing up the headers?

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  • RHEL 6.x on Rackspace Cloud and Dedicated hardware experiencing Redis Timeouts

    - by zhallett
    I just recently set up a mixture of RHEL 6.1 Rackspace cloud hosts and RHEL 6.2 dedicated hosts using Rackconnect. I am experiencing intermittent Redis timeouts from within our Rails 3.2.8 app with Redis 2.4.16 running on the RHEL 6.2 dedicated hosts. There is no network latency or packet loss. Also there are no errors on any interfaces on our cloud or dedicated servers or on the managed firewall from Rackspace. When Redis timesout, there is nothing logged within redis even though it is set up to do debug logging. The only error we receive is from Airbrake saying there was a Redis timeout. Network topology: RHEL 6.1 cloud hosts <--> Alert logic IDS <--> Cisco ASA 5510 <--> RHEL 6.2 dedicated hosts (web nodes) (two way NAT) (db hosts running redis) Ping from db host to web host: 64 bytes from 10.181.230.180: icmp_seq=998 ttl=64 time=0.520 ms 64 bytes from 10.181.230.180: icmp_seq=999 ttl=64 time=0.579 ms 64 bytes from 10.181.230.180: icmp_seq=1000 ttl=64 time=0.482 ms --- web1.xxxxxx.com ping statistics --- 1000 packets transmitted, 1000 received, 0% packet loss, time 999007ms rtt min/avg/max/mdev = 0.359/0.535/5.684/0.200 ms Ping from web host to db host: 64 bytes from 192.168.100.26: icmp_seq=998 ttl=64 time=0.544 ms 64 bytes from 192.168.100.26: icmp_seq=999 ttl=64 time=0.452 ms 64 bytes from 192.168.100.26: icmp_seq=1000 ttl=64 time=0.529 ms --- data1.xxxxxx.com ping statistics --- 1000 packets transmitted, 1000 received, 0% packet loss, time 999017ms rtt min/avg/max/mdev = 0.358/0.499/6.120/0.201 ms Redis config: daemonize yes pidfile /var/run/redis/6379/redis_6379.pid port 6379 timeout 0 loglevel debug logfile /var/lib/redis/log syslog-enabled yes syslog-ident redis-6379 syslog-facility local0 databases 16 save 900 1 save 300 10 save 60 10000 rdbcompression yes dbfilename dump-6379.rdb dir /var/lib/redis maxclients 10000 maxmemory-policy volatile-lru maxmemory-samples 3 appendfilename appendonly-6379.aof appendfsync everysec no-appendfsync-on-rewrite no auto-aof-rewrite-percentage 100 auto-aof-rewrite-min-size 64mb slowlog-log-slower-than 10000 slowlog-max-len 1024 vm-enabled no vm-swap-file /tmp/redis.swap vm-max-memory 0 vm-page-size 32 vm-pages 134217728 vm-max-threads 4 hash-max-zipmap-entries 512 hash-max-zipmap-value 64 list-max-ziplist-entries 512 list-max-ziplist-value 64 set-max-intset-entries 512 zset-max-ziplist-entries 128 zset-max-ziplist-value 64 activerehashing yes Redis-cli info: redis-cli info redis_version:2.4.16 redis_git_sha1:00000000 redis_git_dirty:0 arch_bits:64 multiplexing_api:epoll gcc_version:4.4.6 process_id:4174 uptime_in_seconds:79346 uptime_in_days:0 lru_clock:1064644 used_cpu_sys:13.08 used_cpu_user:19.81 used_cpu_sys_children:1.56 used_cpu_user_children:7.69 connected_clients:167 connected_slaves:0 client_longest_output_list:0 client_biggest_input_buf:0 blocked_clients:6 used_memory:15060312 used_memory_human:14.36M used_memory_rss:22061056 used_memory_peak:15265928 used_memory_peak_human:14.56M mem_fragmentation_ratio:1.46 mem_allocator:jemalloc-3.0.0 loading:0 aof_enabled:0 changes_since_last_save:166 bgsave_in_progress:0 last_save_time:1352823542 bgrewriteaof_in_progress:0 total_connections_received:286 total_commands_processed:507254 expired_keys:0 evicted_keys:0 keyspace_hits:1509 keyspace_misses:65167 pubsub_channels:0 pubsub_patterns:0 latest_fork_usec:690 vm_enabled:0 role:master db0:keys=6,expires=0 edit 1: add redis-cli info output

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  • why is mailgraph not updating ?

    - by jack
    I just installed mailgraph on a Linux Ubuntu 10.04 box monitoring Postifix. Everything seems to be working fine, but the graphs are not always updating. When I refresh the web page or close the browser and come back later, the graph updates and moves to the left, showing new time, the the data line is not drawn. Sometimes it does not update for several hours. I had started, stopped and restarted mailgraph-init and that doesn't seem to make a difference. Any ideas?

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  • Best SQL Server Configuration with this hardware.

    - by DavidStein
    I just received my new SQL Server from Dell. The server will be serve approximately 15 OLTP databases which average 10GB in size. Here are the basic specs: Dell PowerEdge R510 with up to 12 Hot Swap HDDs,LED Intel Xeon E5649 2.53GHz, 12M Cache, 5.86 GT/s QPI, 6 core (Quantity of 2) 48GB Memory (6x8GB), 1333MHz Dual Ranked RDIMMs for 2 Processors, Optimized PERC H700 Integrated RAID Controller, 1GB NV Cache 300GB 15K RPM SA SCSI 6Gbps 3.5in Hotplug Hard Drive (Quantity of 4) 600GB 15K RPM SA SCSI 6Gbps 3.5in Hotplug Hard Drive (Quantity of 6) My first thought was to use 3 arrays. OS - Raid 1 - (2)300GB T-Log - Raid 1 (2)300GB DB - Raid 5 (5) 600GB Backup - (1) 600GB - non-raided. However, I could also do the following after purchasing one more drive for backup. OS and T-Log - Raid 10 - (4)300GB DB - Raid 10 (6)600GB The hard drive space is not an issue as the databases are not that large. I'm just trying to optimize the speed of the applications using these databases. So, what would you guys recommend?

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  • "Safely remove hardware"...doesn't.

    - by Kev
    I have an external USB harddisk that I have scripted to safely shut down after a backup, so the backup operator can unplug it, and knows not to if the lights are still on for some reason. It's always worked fine using the DevEject command-line utility. This week it failed for some reason: DevEject 1.0 2003 c't/Matthias Withopf Ejecting 'USB Mass Storage Device' [USB\VID_0411&PID_002A\00000704C8D2]...FAILED (23,5) Error ejecting device USB Mass Storage Device, vetoed (15,5)! Worse yet, using the SRH tray icon, I click Stop, click OK, it pauses about 5 seconds with OK and Cancel greyed out, closes the sub-window, and then the main window with the Stop button still shows the device, and Stop is still available. I can keep doing that and it never gets rid of the device. I can still access it in Explorer. LockHunter reports that nothing is locking the drive. I've made no changes to the backup configuration or anything to do with the drive this week. Why the sudden flake-out? Short of a restart, which I can't do today before the backup operator goes home, how do I fix it?

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  • Hardware and Software Working Together - What Does LJE say?

    - by Stephen Slade
     IDG News Service - Oracle CEO Larry Ellison said Oracle will continue to bet on selling high-end custom hardware for its software products, even amidst a growing trend toward roomfuls of cheap, generic servers. "You have to be in the hardware business and the software business, to get the best possible system," he said during a keynote speech at Oracle's OpenWorld conference in Tokyo. "We believe it's the right idea, we believe it's the next generation of computing, we believe all the pieces have to fit together." Ellison, as he has often done in the past, repeatedly referred to Apple as his "favorite example" of such tight integration. He was a close friend of Apple's co-founder Steve Jobs and previously served on Apple's board of directors.He said sales of Oracle's advanced servers were booming and generating around a billion dollars a year in revenue for the company, which has until recent years focused almost exclusively on its software offerings. With the explosion of popular online services and the increasing number of mobile devices that access them, demand is high for databases that can quickly respond to high numbers of relatively simple queries. While Oracle is pitching its expensive, finely-tuned machines to meet this requirement, Internet behemoths like Google, Facebook and Microsoft increasingly rely on armies of low-cost, easily replaceable servers. Ellison emphasized the high specifications of Oracle's servers, which come packed with multiple terabytes of RAM and flash-based storage for speed. Such machines are superior to large server farms, he said, because they require far less electricity and floor space, and are also cost competitive. When asked about whether purchasing such products would lock customers in to expensive hardware from Oracle, he promised that the company's software would always run on "multiple hardware sources."  Ellison, who spoke from Kyoto, Japan's ancient capital, was shown live online via webcast. The Oracle founder has a fondness for Japanese architecture and is staying in his large garden residence in the city Source: Ellison: Hardware-software integration key, Apple is best example. Oracle's founder and CEO reaffirmed his commitment to custom hardware for its software products  LINK to Computerworld article Apr 5, 2012 http://www.computerworld.com/s/article/9225858/Ellison_Hardware_software_integration_key_Apple_is_best_example?source=CTWNLE_nlt_entsoft_2012-04-09&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+computerworld%2Fs%2Ffeed%2Ftopic%2F173+%28Computerworld+Databases+News%29#disqus_thread

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  • monitoring TCP/IP performance on Solaris

    - by Andy Faibishenko
    I am trying to tune a high message traffic system running on Solaris. The architecture is a large number (600) of clients which connect via TCP to a big Solaris server and then send/receive relatively small messages (.5 to 1K payload) at high rates. The goal is to minimize the latency of each message processed. I suspect that the TCP stack of the server is getting overwhelmed by all the traffic. What are some commands/metrics that I can use to confirm this, and in case this is true, what is the best way to alleviate this bottleneck?

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  • Printer monitoring script

    - by HannesFostie
    I am going to write a script of some sort to check event viewer in a windows server 2003 for all printjobs, and then write them to a comma delimited textfile like printername_floor_room.txt I am wondering what the best way is to do this realtime, and keep checking the event viewer constantly. Any caveats I need to be aware of? Thanks

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  • Printer monitoring script

    - by HannesFostie
    I am going to write a script of some sort to check event viewer in a windows server 2003 for all printjobs, and then write them to a comma delimited textfile like printername_floor_room.txt I am wondering what the best way is to do this realtime, and keep checking the event viewer constantly. Any caveats I need to be aware of? Thanks

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  • monitoring changes in windows of screen while screen is detached

    - by gojira
    It is possible to monitor windows in screen (I mean the terminal multiplexer called screen) with Ctrl-a M. However, I am only aware of the notification when I am looking at any window. What I want, though, is to somehow also be notified if the screen in question has been detached with Ctrl-a d. I.e., I issue the command to monitor a window in screen, then detach that screen, now I want to get a notification if the monitor detects activity, in some form (a string in the bash I'm using, or an email, or anything). Is this possible, and if yes how?

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  • BIOS password and hardware clock problems

    - by Slartibartfast
    I have HP 6730b lap top. I've bought it used and installed (Gentoo) linux on it. BIOS is protected with password, and guy I bought it from said "I've tweaked BIOS from Windows program, it never asked me for password". I've tried to erase password by removing battery, but it's still there. What did get erased obviously is hw clock. This is what hapends: a) I can leave lap top in January 1980 and it works b) I can correct system time, but boot wil fail with "superblock mount time in future" from where I need to manually do fsck and continue boot c) I can correct system time and sync it with hwclock -w but than it will behave as b) and it will reset BIOS time to 1.1.1980 00:00 So I need either a way to bypass a BIOS password (wich after lot of googling seems impossible),a way to persist a clock, or a setup that will enable hw clock in eighties, system clock in present time and normal boot.

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  • Reconnoiter - Anyone using it?

    - by Marco Ramos
    Reconnoiter is a new tool in the world of monitoring. It is not only a trending tool but also alerting/fault detection one. In my particular case, I reckon that it's in the trending capacities that Reconnoiter has a very huge potential. One of the premises Recoinnoter is built upon is that RRDTool large installations are very inneficient regarding I/O and I think this is RRDTool major problem. One of the things that would make me change from Cacti is, obviously, the cost of change and the learning curve. So, any of you has experience with Reconnoiter? How's the learning curve? Was it difficult to move from RRDTool frontend applications (Cacti, Munin, Ganglia) to Reconnoiter? I'm looking forward to read your opinions.

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  • zabbix monitoring mysql database

    - by krisdigitx
    I have a server running multiple instances of mysql and also has the zabbix-agent running. In zabbix_agentd.conf i have specified: UserParameter=multi.mysql[*],mysqladmin --socket=$1 -uzabbixagent extended-status 2>/dev/null | awk '/ $3 /{print $$4}' where $1 is the socket instance. From the zabbix server i can run the test successfully. zabbix_get -s ip_of_server -k multi.mysql[/var/lib/mysql/mysql2.sock] and it returns all the values However the zabbix item/trigger does not generate the graphs, I have created a MACRO for $1 which is the socket location {$MYSQL_SOCKET1} = '/var/lib/mysql/mysql2.sock' and i use this key in items to poll the value multi.mysql[{$MYSQL_SOCKET1},Bytes_sent] LOGS: this is what i get on the logs: 3360:20120214:144716.278 item [multi.mysql['/var/lib/mysql/mysql2.sock',Bytes_received]] error: Special characters '\'"`*?[]{}~$!&;()<>|#@' are not allowed in the parameters 3360:20120214:144716.372 item [multi.mysql['/var/lib/mysql/mysql2.sock',Bytes_sent]] error: Special characters '\'"`*?[]{}~$!&;()<>|#@' are not allowed in the parameters Any ideas where the problem could be? FIXED {$MYSQL_SOCKET1} = /var/lib/mysql/mysql2.sock i removed the single quotes from the line and it worked...

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  • Baseline / Benchmark Physical and virtual server performance

    - by EyeonTech
    I am setting up a new server and there are some options. I want to perform some benchmarks and I need your help in determining the best tools and if possible run pre-configured benchmarks designed for SQL servers on Windows Server 2008/2012. Step 1. Run a performance monitor on the current Live SQL server (Windows Server 2008 Virtual machine running on ESXi. New server Hardware rundown: Intel® Server System R1304BTLSHBN - 1U Rack, LGA1155 http://ark.intel.com/products/53559/Intel-Server-System-R1304BTLSHBN Intel Xeon E3-1270V2 2x Intel SSD 330 Series 240GB 2.5in SATA 6Gb/s 25nm 1x WD 2TB WD2002FAEX 2TB 64M SATA3 CAVIAR BLACK 4x 8GB 1333MHz DDR3 ECC CL9 DIMM There are several options for configurations and I want to benchmark some of them and share the results. Option 1. Configure 2x SSDs at RAID 0. Install Windows Server 2008 directly to the 2TB WD Caviar HDD. Store Database files on the RAID 0 Volume. Benchmark the OS direct on the hardware as an SQL Server. Store SQL Backup databases on the 2TB WD Caviar HDD. Option 2. Configure 2x SSDs at RAID 0. Install Windows Server 2012 directly to the 2TB WD Caviar HDD. Install Hyper-V. Install the SQL Server (Server 2008) as a virtual machine. Store the Virtual Hard Disks on the SSDs. Option 3. Configure 2x SSDs at RAID 0. Install VMWare ESXi on a partition of the 2TB WD Caviar HDD. Install the SQL Server (Server 2008) as a virtual machine. Store the Virtual Hard Disks on the SSDs. I have a few tools in mind from http://technet.microsoft.com/en-us/library/cc768530(v=bts.10).aspx. Any tools with pre-configured test would be fantastic. Specifically if there are pre-configured perfmon sets avaliable. Any opinions on the setup to gain the best results is welcome. Thanks in advance.

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  • SBSMonitoring.mdf reached limit

    - by Bastien974
    I have SBS 08 Standart. I have some Error in my Event Viewer with MSSQL$SBSMONITORING Event id 1105, 1827: Could not allocate space for object 'dbo.EventLog'.'PK_EventLog' in database 'SBSMonitoring' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 4096 MB per database. I tried to schrink the database, worked for SBSMonitoring_log.LDF but nothing for the SBSMonitoring.mdf, still 4096MB. I don't know how to reinstall the monitoring. Thanks for your help.

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  • Spawn phone call from EC2 alerts

    - by Matt
    I have a system setup on AWS/EC2, it currently is using their CloudWatch alert system. The problem is this sends just to email, when ideally I would like this to be making a phone call and/or sending text messages to certain phone numbers when an alert fires (Note that I do not need the phone call to actually say anything, just call the person). We are trying to solve the problem that Amazon alerts are only useful if people are checking their email, which isnt always the case because all server problems love to happen at 4am on saturday... Please respond with any possible solutions/ideas, ideally I do not want to implement an entire monitoring system (IE: Nagios) on top of everything to handle this.

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  • Set up DPM to use hardware VSS Provider with EMC Clariion SAN

    - by Ryan
    We recently purchased an EMC Clariion AX4 SAN and we're using it to provide storage for our Hyper-V virtual machines. I've already got the servers registered with it and configured the failover cluster CSV's, etc. I'm wanting to figure out what I have to do to set up the VSS Provider for the SAN, so that Microsoft Data Protection Manager can use it to backup the virtual machines. I'm new when it comes to Clariion SAN's, so I have no idea how to set up the VSS provider. I downloaded something from Powerlink that was labeled VSS Provider and installed it on one of the machines connected to the SAN. It had something to do with a Solutions Enabler (I don't know what that is), but it doesn't really seem like it did anything. I read something that suggested I'd need to have Navisphere Manager to use the VSS Provider on the AX4, but we didn't purchase that - we're just using Navisphere Express. Can anyone help me figure out how to get the VSS Provider up and running?

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