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  • SQLAuthority News – Speaking at Southeast Asia SharePoint Conference 2013 – Singapore

    - by pinaldave
    Two years ago I spoke at Southeast Asia SharePoint Conference 2011, Singapore and I had a fantastic time to present to the Singapore audience. The session was very well received and lots of interest was generated. The event is back again this year and with much bigger scale. I will be presenting on SQL Server and Sharepoint subject at the conference. Session Details: Title: Performance in 60 Seconds – Database Tricks Every SharePoint Developer & Admin MUST Know Abstract: SharePoint Developers and System Administrators often come across situations where they face a slow server response, even though their hardware specifications are above  par. This session is for all the SharePoint Developers who want their server to perform at blazing fast speed but want to invest very little time to make it happen. We will go over various database tricks which require absolutely no time to master and require practically no SQL coding at all. After attending this session, Developers will only need 60 seconds to improve performance of their database server in their SharePoint implementation. Date and Time: January 18, 20013 - 3:15 PM-4:15 PM Location: Max Atria is located at Singapore Expo, 1 Expo Drive, Singapore Tel 65 6403 2160 This session will cover lots of interesting tips and tricks about SQL Server and SharePoint co-exists together. I promise that every attendee will walk out with a trick which they can walk out of session and directly apply to their production server to improve its performance. The event is going to be again fantastic event – if you are in Singapore – you must not miss this event. If you are planning vacation – this is the right time to take days off and travel to Singapore for vacation. The event features over 30 sessions to choose from, focus on three areas of business gain: Exploring Information, Improving Productivity and Making it Work. This event has an excellent line up of international speakers (speakers traveling from the USA, Australia, New Zealand, Sri Lanka and India). Register early to reserve a spot at your choice of more than 30 classes taught by Microsoft Certified Masters, MVPs, and other top SharePoint experts! Here I have attempted to answer a few of the questions which every SharePoint professional half: Which sessions suit my skill level? Click here. What sessions are right for me? Click here. Which sessions are of my interests? Click here. Which sessions are on when? Click here. If you register by next Friday, 14, December – you can save $126 on the regular price of the conference. Prizes, Giveaways and … I love conference goodies – I collect them as a souvenir . This event is known for its generous prizes. The first 100 people to register on the day will get a SPECIAL gift at the event. Additionally there are exhibitor booth give away too. Here is the page listing all the prizes and giveaways. Do leave a comment or send me email if you are going to the event, we can sit together and have a coffee. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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  • SQL Script to Assign All Items to ALL Sites with Dynamics GP

    - by Ryan McBee
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} When setting up new items within Microsoft Dynamics GP, you will often run into the error message below which reads “This site is not assigned to the selected item.  Do you want to assign this site?”  The fix is quite simple given that you simply click the Add button below which opens up the Item Quantities Maintenance window which you will hit the save button and proceed with the entry of your Sales Order or Purchase Order.   If you have a lot of new items into GP and have just one Site ID setup, the best approach to assigning your items to a particular site is by going to the Site Maintenance Window which is located in Cards>>Inventory>>Site.  Once you are in the window below, you can click the Assign button to assign Items to the Site selected.     However, if you have you a lot of Sites and Items created, this can be quite a cumbersome and time consuming process.  For that, I have created the following SQL Script below that Assigns all Items to all Site ID’s within Microsoft Dynamics GP 2010.    declare @item varchar(100)       , @loc varchar(100)       , @ItemExist int         DECLARE TablePositionCursor CURSOR FOR         SELECT itemnmbr from IV00101 i         OPEN TablePositionCursor       FETCH NEXT FROM TablePositionCursor INTO @item       WHILE (@@fetch_status <> -1)             BEGIN                         DECLARE TablePositionCursor2 CURSOR FOR                         select locncode from IV40700                   OPEN TablePositionCursor2                   FETCH NEXT FROM TablePositionCursor2 INTO  @loc                   WHILE (@@fetch_status <> -1)                         BEGIN                           SELECT @ItemExist = isnull(count(*), 0) FROM IV00102 where ITEMNMBR = @item and LOCNCODE = @loc                                                 if @ItemExist  = 0                               BEGIN                                      insert into iv00102 values(                                     @item                                     ,@loc                                     ,''                                     ,2                                     ,''                                     ,0                                     ,0                                     ,0                                     ,0                                     ,'01/01/1900'                                     ,''                                     ,'01/01/1900'                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,'01/01/1900'                                     ,'01/01/1900'                                     ,'01/01/1900'                                     ,'01/01/1900'                                     ,0                                     ,''                                     ,''                                     ,''                                     ,1                                     ,0                                     ,0                                     ,1                                     ,0                                     ,0                                     ,1                                     ,2                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                     ,1                                     ,0                                     ,0                                     ,0                                     ,3                                     ,0                                     ,0                                     ,0                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,''                                     ,1                                     ,1                                     ,''                                     ,1                                     ,1                                     ,0                                     ,1                                     ,1                                     ,1                                     ,0                                     ,0                                     ,0                                     ,0                                     ,0                                       )                         END                               FETCH NEXT FROM TablePositionCursor2 INTO @loc                         END                   DEALLOCATE TablePositionCursor2                     FETCH NEXT FROM TablePositionCursor INTO  @item             END       DEALLOCATE TablePositionCursor     The script below works just for GP 2010 since the columns in the IV00102 have changed from version to version.  If you need it for prior versions, please email me and I will send it to you.   Disclaimer: I tested this on limited data, if you find an issue or have a suggestion for improvement, please let me know and I will post the update here for everyone.  This blog is provided "AS IS" with no warranties, and confers no rights.

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  • Mind Reading with the Raspberry Pi

    - by speakjava
    Mind Reading With The Raspberry Pi At JavaOne in San Francisco I did a session entitled "Do You Like Coffee with Your Dessert? Java and the Raspberry Pi".  As part of this I showed some demonstrations of things I'd done using Java on the Raspberry Pi.  This is the first part of a series of blog entries that will cover all the different aspects of these demonstrations. A while ago I had bought a MindWave headset from Neurosky.  I was particularly interested to see how this worked as I had had the opportunity to visit Neurosky several years ago when they were still developing this technology.  At that time the 'headset' consisted of a headband (very much in the Bjorn Borg style) with a sensor attached and some wiring that clearly wasn't quite production ready.  The commercial version is very simple and easy to use: there are two sensors, one which rests on the skin of your forehead, the other is a small clip that attaches to your earlobe. Typical EEG sensors used in hospitals require lots of sensors and they all need copious amounts of conductive gel to ensure the electrical signals are picked up.  Part of Neurosky's innovation is the development of this simple dry-sensor technology.  Having put on the sensor and turned it on (it powers off a single AAA size battery) it collects data and transmits it to a USB dongle plugged into a PC, or in my case a Raspberry Pi. From a hacking perspective the USB dongle is ideal because it does not require any special drivers for any complex, low level USB communication.  Instead it appears as a simple serial device, which on the Raspberry Pi is accessed as /dev/ttyUSB0.  Neurosky have published details of the command protocol.  In addition, the MindSet protocol document, including sample code for parsing the data from the headset, can be found here. To get everything working on the Raspberry Pi using Java the first thing was to get serial communications going.  Back in the dim distant past there was the Java Comm API.  Sadly this has grown a bit dusty over the years, but there is a more modern open source project that provides compatible and enhanced functionality, RXTXComm.  This can be installed easily on the Pi using sudo apt-get install librxtx-java.  Next I wrote a library that would send commands to the MindWave headset via the serial port dongle and read back data being sent from the headset.  The design is pretty simple, I used an event based system so that code using the library could register listeners for different types of events from the headset.  You can download a complete NetBeans project for this here.  This includes javadoc API documentation that should make it obvious how to use it (incidentally, this will work on platforms other than Linux.  I've tested it on Windows without any issues, just by changing the device name to something like COM4). To test this I wrote a simple application that would connect to the headset and then print the attention and meditation values as they were received from the headset.  Again, you can download the NetBeans project for that here. Oracle recently released a developer preview of JavaFX on ARM which will run on the Raspberry Pi.  I thought it would be cool to write a graphical front end for the MindWave data that could take advantage of the built in charts of JavaFX.  Yet another NetBeans project is available here.  Screen shots of the app, which uses a very nice dial from the JFxtras project, are shown below. I probably should add labels for the EEG data so the user knows which is the low alpha, mid gamma waves and so on.  Given that I'm not a neurologist I suspect that it won't increase my understanding of what the (rather random looking) traces mean. In the next blog I'll explain how I connected a LEGO motor to the GPIO pins on the Raspberry Pi and then used my mind to control the motor!

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  • Question on the implementation of my Entity System

    - by miguel.martin
    I am currently creating an Entity System, in C++, it is almost completed (I have all the code there, I just have to add a few things and test it). The only thing is, I can't figure out how to implement some features. This Entity System is based off a bit from the Artemis framework, however it is different. I'm not sure if I'll be able to type this out the way my head processing it. I'm going to basically ask whether I should do something over something else. Okay, now I'll give a little detail on my Entity System itself. Here are the basic classes that my Entity System uses to actually work: Entity - An Id (and some methods to add/remove/get/etc Components) Component - An empty abstract class ComponentManager - Manages ALL components for ALL entities within a Scene EntitySystem - Processes entities with specific components Aspect - The class that is used to help determine what Components an Entity must contain so a specific EntitySystem can process it EntitySystemManager - Manages all EntitySystems within a Scene EntityManager - Manages entities (i.e. holds all Entities, used to determine whether an Entity has been changed, enables/disables them, etc.) EntityFactory - Creates (and destroys) entities and assigns an ID to them Scene - Contains an EntityManager, EntityFactory, EntitySystemManager and ComponentManager. Has functions to update and initialise the scene. Now in order for an EntitySystem to efficiently know when to check if an Entity is valid for processing (so I can add it to a specific EntitySystem), it must recieve a message from the EntityManager (after a call of activate(Entity& e)). Similarly the EntityManager must know when an Entity is destroyed from the EntityFactory in the Scene, and also the ComponentManager must know when an Entity is created AND destroyed. I do have a Listener/Observer pattern implemented at the moment, but with this pattern I may remove a Listener (which is this case is dependent on the method being called). I mainly have this implemented for specific things related to a game, i.e. Teams, Tagging of entities, etc. So... I was thinking maybe I should call a private method (using friend classes) to send out when an Entity has been activated, deleted, etc. i.e. taken from my EntityFactory void EntityFactory::killEntity(Entity& e) { // if the entity doesn't exsist in the entity manager within the scene if(!getScene()->getEntityManager().doesExsist(e)) { return; // go back to the caller! (should throw an exception or something..) } // tell the ComponentManager and the EntityManager that we killed an Entity getScene()->getComponentManager().doOnEntityWillDie(e); getScene()->getEntityManager().doOnEntityWillDie(e); // notify the listners for(Mouth::iterator i = getMouth().begin(); i != getMouth().end(); ++i) { (*i)->onEntityWillDie(*this, e); } _idPool.addId(e.getId()); // add the ID to the pool delete &e; // delete the entity } As you can see on the lines where I am telling the ComponentManager and the EntityManager that an Entity will die, I am calling a method to make sure it handles it appropriately. Now I realise I could do this without calling it explicitly, with the help of that for loop notifying all listener objects connected to the EntityFactory's Mouth (an object used to tell listeners that there's an event), however is this a good idea (good design, or what)? I've gone over the PROS and CONS, I just can't decide what I want to do. Calling Explicitly: PROS Faster? Since these functions are explicitly called, they can't be "removed" CONS Not flexible Bad design? (friend functions) Calling through Listener objects (i.e. ComponentManager/EntityManager inherits from a EntityFactoryListener) PROS More Flexible? Better Design? CONS Slower? (virtual functions) Listeners can be removed, i.e. may be removed and not get called again during the program, which could cause in a crash. P.S. If you wish to view my current source code, I am hosting it on BitBucket.

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  • Seamless STP with Oracle SOA Suite

    - by user12339860
    STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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  • More Free Apps Bound for the Marketplace

    - by Scott Kuhl
    Microsoft has announced they are raising the limit of free applications a developer can submit from 5 to 100.  But what does that really mean? First, lets look at the reason for the limitation.  The iTunes Store and the Android Market both have a lot more applications available than the Windows Phone Marketplace.  But that says nothing about the quality of those applications.  I attended a couple of pre-launch events and Microsoft representatives were clearly told to send a message. We don’t want a bunch of junky applications that do nothing but spam the marketplace.  That was the reason for the 5 free application limit. Okay, so now what has the result been?  Well, there are still fart apps, but there is no sign of a developer flooding the marking with 1500 wallpaper applications or 1000 of the same application all pointed at different RSS feeds.   On the other hand there are developers who want to release real free apps but are constrained by the 5 app limit. So why did Microsoft change it’s mind?  Is it to get the count of applications up, or is to make developers happy?  Windows Phone Marketplace is growing fast but it’s a long way behind the other guys.   I don’t think Microsoft wants to have 100,000 apps show up in the next 3 months if they are loaded with copy cat apps.  Those numbers will get picked apart quickly and the press will start complaining about  the same problems the Android Market has.  I do think the bump was at developer request.  Microsoft is usually good about listening to developer feedback, but has been pretty slow about it at times.  And from a financial perspective, there will me more apps that Microsoft has to review that they will see no profit on.  At least not until they bake in a advertising model connected to Bing. Ultimately, what does this mean for the future? Well, there are developers out there looking to release more than 5 simple free apps, so I think we will see more hobby apps.  And there are developers out there trying to make money from advertising instead of sales, so I think we will see more of those also.  But the category that I think will grow the fastest is free versions of paid applications that are the same as the trial version of the application.  While technically that makes no sense, its purely a marketing move.  Free apps get downloaded a lot more than paid apps, even with a trial mode.  It always surprises me how little consumers are willing to spend on mobile apps.  How many reviews of applications have you seen that says something like “a bit pricey at $1.99”.  Really?  Have you looked at how much you spend on your phone and plan?  I always thought the trial mode baked into Windows Marketplace was a good idea.  So I’m not sure how the more open free market will play out. In the long run though, I won’t be surprised to see a Bing ad mobile ad model show up so Microsoft can capitalize on the more open and free Windows Marketplace. Bonus: The Oatmeal on How I Feel About Buying Apps

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  • The Evolution of Oracle Direct EMEA by John McGann

    - by user769227
    John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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  • SQL SERVER – Last Two Days to Get FREE Book – Joes 2 Pros Certification 70-433

    - by pinaldave
    Earlier this week we announced that we will be giving away FREE SQL Wait Stats book to everybody who will get SQL Server Joes 2 Pros Combo Kit. We had a fantastic response to the contest. We got an overwhelming response to the offer. We knew there would be a great response but we want to honestly say thank you to all of you for making it happen. Rick and I want to make sure that we express our special thanks to all of you who are reading our books. The offer is still on and there are two more days to avail this offer. We want to make sure that everybody who buys our most selling combo kits, we will send our other most popular SQL Wait Stats book. Please read all the details of the offer here. The books are great resources for anyone who wants to learn SQL Server from fundamentals and eventually go on the certification path of 70-433. Exam 70-433 contains following important subject and the book covers the subject of fundamental. If you are taking the exam or not taking the exam – this book is for every SQL Developer to learn the subject from fundamentals.  Create and alter tables. Create and alter views. Create and alter indexes. Create and modify constraints. Implement data types. Implement partitioning solutions. Create and alter stored procedures. Create and alter user-defined functions (UDFs). Create and alter DML triggers. Create and alter DDL triggers. Create and deploy CLR-based objects. Implement error handling. Manage transactions. Query data by using SELECT statements. Modify data by using INSERT, UPDATE, and DELETE statements. Return data by using the OUTPUT clause. Modify data by using MERGE statements. Implement aggregate queries. Combine datasets. INTERSECT, EXCEPT Implement subqueries. Implement CTE (common table expression) queries. Apply ranking functions. Control execution plans. Manage international considerations. Integrate Database Mail. Implement full-text search. Implement scripts by using Windows PowerShell and SQL Server Management Objects (SMOs). Implement Service Broker solutions. Track data changes. Data capture Retrieve relational data as XML. Transform XML data into relational data. Manage XML data. Capture execution plans. Collect output from the Database Engine Tuning Advisor. Collect information from system metadata. Availability of Book USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

    - by Jason Crease
    One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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  • How to use DI and DI containers

    - by Pinetree
    I am building a small PHP mvc framework (yes, yet another one), mostly for learning purposes, and I am trying to do it the right way, so I'd like to use a DI container, but I am not asking which one to use but rather how to use one. Without going into too much detail, the mvc is divided into modules which have controllers which render views for actions. This is how a request is processed: a Main object instantiates a Request object, and a Router, and injects the Request into the Router to figure out which module was called. then it instantiates the Module object and sends the Request to that the Module creates a ModuleRouter and sends the Request to figure out the controller and action it then creates the Controller and the ViewRenderer, and injects the ViewRenderer into the Controller (so that the controller can send data to the view) the ViewRenderer needs to know which module, controller and action were called to figure out the path to the view scripts, so the Module has to figure out this and inject it to the ViewRenderer the Module then calls the action method on the controller and calls the render method on the ViewRenderer For now, I do not have any DI container set up, but what I do have are a bunch of initX() methods that create the required component if it is not already there. For instance, the Module has the initViewRenderer() method. These init methods get called right before that component is needed, not before, and if the component was already set it will not initialize it. This allows for the components to be switched, but it does not require manually setting them if they are not there. Now, I'd like to do this by implementing a DI container, but still keep the manual configuration to a bare minimum, so if the directory structure and naming convention is followed, everything should work, without even touching the config. If I use the DI container, do I then inject it into everything (the container would inject itself when creating a component), so that other components can use it? When do I register components with the DI? Can a component register other components with the DI during run-time? Do I create a 'common' config and use that? How do I then figure out on the fly which components I need and how they need to be set up? If Main uses Router which uses Request, Main then needs to use the container to get Module (or does the module need to be found and set beforehand? How?) Module uses Router but needs to figure out the settings for the ViewRenderer and the Controller on the fly, not in advance, so my DI container can't be setting those on the Module before the module figures out the controller and action... What if the controller needs some other service? Do I inject the container into every controller? If I start doing that, I might just inject it into everything... Basically I am looking for the best practices when dealing with stuff like this. I know what DI is and what DI containers do, but I am looking for guidance to using them in real life, and not some isolated examples on the net. Sorry for the lengthy post and many thanks in advance.

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  • Communication between state machines with hidden transitions

    - by slartibartfast
    The question emerged for me in embedded programming but I think it can be applied to quite a number of general networking situations e.g. when a communication partner fails. Assume we have an application logic (a program) running on a computer and a gadget connected to that computer via e.g. a serial interface like RS232. The gadget has a red/green/blue LED and a button which disables the LED. The LEDs color can be driven by software commands over the serial interface and the state (red/green/blue/off) is read back and causes a reaction in the application logic. Asynchronous behaviour of the application logic with regard to the LED color down to a certain delay (depending on the execution cycle of the application) is tolerated. What we essentially have is a resource (the LED) which can not be reserved and handled atomically by software because the (organic) user can at any time press the button to interfere/break the software attempt to switch the LED color. Stripping this example from its physical outfit I dare to say that we have two communicating state machines A (application logic) and G (gadget) where G executes state changes unbeknownst to A (and also the other way round, but this is not significant in our example) and only A can be modified at a reasonable price. A needs to see the reaction and state of G in one piece of information which may be (slightly) outdated but not inconsistent with respect to the short time window when this information was generated on the side of G. What I am looking for is a concise method to handle such a situation in embedded software (i.e. no layer/framework like CORBA etc. available). A programming technique which is able to map the complete behaviour of both participants on classical interfaces of a classical programming language (C in this case). To complicate matters (or rather, to generalize), a simple high frequency communication cycle of A to G and back (IOW: A is rapidly polling G) is out of focus because of technical restrictions (delay of serial com, A not always active, etc.). What I currently see as a general solution is: the application logic A as one thread of execution an adapter object (proxy) PG (presenting G inside the computer), together with the serial driver as another thread a communication object between the two (A and PG) which is transactionally safe to exchange The two execution contexts (threads) on the computer may be multi-core or just interrupt driven or tasks in an RTOS. The com object contains the following data: suspected state (written by A): effectively a member of the power set of states in G (in our case: red, green, blue, off, red_or_green, red_or_blue, red_or_off...etc.) command data (written by A): test_if_off, switch_to_red, switch_to_green, switch_to_blue operation status (written by PG): operation_pending, success, wrong_state, link_broken new state (written by PG): red, green, blue, off The idea of the com object is that A writes whichever (set of) state it thinks G is in, together with a command. (Example: suspected state="red_or_green", command: "switch_to_blue") Notice that the commands issued by A will not work if the user has switched off the LED and A needs to know this. PG will pick up such a com object and try to send the command to G, receive its answer (or a timeout) and set the operation status and new state accordingly. A will take back the oject once it is no longer at operation_pending and can react to the outcome. The com object could be separated of course (into two objects, one for each direction) but I think it is convenient in nearly all instances to have the command close to the result. I would like to have major flaws pointed out or hear an entirely different view on such a situation.

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  • Oracle Solaris Crash Analysis Tool 5.3 now available

    - by user12609056
    Oracle Solaris Crash Analysis Tool 5.3 The Oracle Solaris Crash Analysis Tool Team is happy to announce the availability of release 5.3.  This release addresses bugs discovered since the release of 5.2 plus enhancements to support Oracle Solaris 11 and updates to Oracle Solaris versions 7 through 10. The packages are available on My Oracle Support - simply search for Patch 13365310 to find the downloadable packages. Release Notes General blast support The blast GUI has been removed and is no longer supported. Oracle Solaris 2.6 Support As of Oracle Solaris Crash Analysis Tool 5.3, support for Oracle Solaris 2.6 has been dropped. If you have systems running Solaris 2.6, you will need to use Oracle Solaris Crash Analysis Tool 5.2 or earlier to read its crash dumps. New Commands Sanity Command Though one can re-run the sanity checks that are run at tool start-up using the coreinfo command, many users were unaware that they were. Though these checks can still be run using that command, a new command, namely sanity, can now be used to re-run the checks at any time. Interface Changes scat_explore -r and -t option The -r option has ben added to scat_explore so that a base directory can be specified and the -t op[tion was added to enable color taggging of the output. The scat_explore sub-command now accepts new options. Usage is: scat --scat_explore [-atv] [-r base_dir] [-d dest] [unix.N] [vmcore.]N Where: -v Verbose Mode: The command will print messages highlighting what it's doing. -a Auto Mode: The command does not prompt for input from the user as it runs. -d dest Instructs scat_explore to save it's output in the directory dest instead of the present working directory. -r base_dir Instructs scat_explore to save it's under the directory base_dir instead of the present working directory. If it is not specified using the -d option, scat_explore names it's output file as "scat_explore_system_name_hostid_lbolt_value_corefile_name." -t Enable color tags. When enabled, scat_explore tags important text with colors that match the level of importance. These colors correspond to the color normally printed when running Oracle Solaris Crash Analysis Tool in interactive mode. Tag Name Definition FATAL An extremely important message which should be investigated. WARNING A warning that may or may not have anything to do with the crash. ERROR An error, usually printer with a suggested command ALERT Used to indicate something the tool discovered. INFO Purely informational message INFO2 A follow-up to an INFO tagged message REDZONE Usually used when prnting memory info showing something is in the kernel's REDZONE. N The number of the crash dump. Specifying unix.N vmcore.N is optional and not required. Example: $ scat --scat_explore -a -v -r /tmp vmcore.0 #Output directory: /tmp/scat_explore_oomph_833a2959_0x28800_vmcore.0 #Tar filename: scat_explore_oomph_833a2959_0x28800_vmcore.0.tar #Extracting crash data... #Gathering standard crash data collections... #Panic string indicates a possible hang... #Gathering Hang Related data... #Creating tar file... #Compressing tar file... #Successful extraction SCAT_EXPLORE_DATA_DIR=/tmp/scat_explore_oomph_833a2959_0x28800_vmcore.0 Sending scat_explore results The .tar.gz file that results from a scat_explore run may be sent using Oracle Secure File Transfer. The Oracle Secure File Transfer User Guide describes how to use it to send a file. The send_scat_explore script now has a -t option for specifying a to address for sending the results. This option is mandatory. Known Issues There are a couple known issues that we are addressing in release 5.4, which you should expect to see soon: Display of timestamps in threads and clock information is incorrect in some cases. There are alignment issues with some of the tables produced by the tool.

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  • Upgrade issues due to broken "dependency problems prevent configuration of linux-image-generic" error

    - by tsukune1791
    okay, I've recently upgrade from 11.10 to 12.04 and I've been having some issues. I don't know if its a bug or not, but I thought I would submit it here. Okay here's a little background; I ran the distro update from the update manager and got a couple errors that I didn't catch. the computer restarted, and when I logged the Launcher and my top bar of the Ubuntu desktop didn't load. While it was trying to load a couple error messages came up, I think they were called "apport", saying they couldn't send the bug information for some reason. I believe it said somethings wrong with my internet connection, but nothing's wrong with it. Anyway I tried running some things in terminal, namely sudo apt-get -f install sudo apt-get upgrade sudo apt-get dist-upgrade and keep getting the following errors; dustin@marceau-laptop:~$ sudo apt-get dist-upgrade [sudo] password for dustin: Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 4 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? Y Setting up initramfs-tools (0.99ubuntu13) ... update-initramfs: deferring update (trigger activated) Setting up linux-image-3.2.0-24-generic (3.2.0-24.37) ... Running depmod. update-initramfs: deferring update (hook will be called later) Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/dkms 3.2.0-24-generic /boot/vmlinuz-3.2.0-24-generic run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.2.0-24-generic /boot/vmlinuz-3.2.0-24-generic update-initramfs: Generating /boot/initrd.img-3.2.0-24-generic run-parts: executing /etc/kernel/postinst.d/pm-utils 3.2.0-24-generic /boot/vmlinuz-3.2.0-24-generic run-parts: executing /etc/kernel/postinst.d/update-notifier 3.2.0-24-generic /boot/vmlinuz-3.2.0-24-generic run-parts: executing /etc/kernel/postinst.d/zz-runlilo 3.2.0-24-generic /boot/vmlinuz-3.2.0-24-generic Fatal: No images have been defined. run-parts: /etc/kernel/postinst.d/zz-runlilo exited with return code 1 Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-3.2.0-24-generic.postinst line 1010. dpkg: error processing linux-image-3.2.0-24-generic (--configure): subprocess installed post-installation script returned error exit status 2 dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-image-3.2.0-24-generic; however: Package linux-image-3.2.0-24-generic is not configured yet. dpkg: error processing linux-image-generic (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic (= 3.2.0.24.26); however: Package linux-image-generic is not configured yet. dpkg: error processing linux-generic (--configure): dependency problems - leaving unconfigured Processing triggers for initramfs-tools ... No apport report written because the error message indicates its a followup error from a previous failure. No apport report written because the error message indicates its a followup error from a previous failure. update-initramfs: Generating /boot/initrd.img-3.2.0-24-generic Fatal: No images have been defined. run-parts: /etc/initramfs/post-update.d//runlilo exited with return code 1 dpkg: error processing initramfs-tools (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: linux-image-3.2.0-24-generic linux-image-generic linux-generic initramfs-tools localepurge: Disk space freed in /usr/share/locale: 0 KiB localepurge: Disk space freed in /usr/share/man: 0 KiB localepurge: Disk space freed in /usr/share/gnome/help: 0 KiB localepurge: Disk space freed in /usr/share/omf: 0 KiB localepurge: Disk space freed in /usr/share/doc/kde/HTML: 0 KiB Total disk space freed by localepurge: 0 KiB E: Sub-process /usr/bin/dpkg returned an error code (1) And my Ubuntu desktop is still not working. I can log into Gnome and Ubuntu 2D but the Launcher, I think it's call, doesn't load. Can someone help me fix these error, or point me in the right direction to get them fixed? It is much appriciated.

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  • Ubuntu keyboard shortcuts - two-part question

    - by Don
    Background: I come from a Windows background and just started dual-booting Ubuntu (my first Linux experience) about 4 days ago. So my systems are Windows 7/Ubuntu 12.04, and so far I'm loving Ubuntu. I am a dedicated mouse-abolitionist (trackpads are hell) and do most of my browsing and navigation with keyboard shortcuts. However, on switching to Ubuntu, a lot of my keyboard shortcuts are gone, and my productivity has resultantly taken a huge hit anytime I am using Ubuntu. Problem 1: My computer was designed to display on-screen notifications for a second when I hit caps-lock or num-lock, and there are no constant indicators of the lock status (LEDs, etc). In Ubuntu, the keys still worked, but the notifications were gone. Googling got me a tutorial on key-binding(Compiz) and scripts, so now I have capslock and numlock running this script: #!/bin/bash icon="/usr/share/icons/gnome/scalable/devices/keyboard.svg" case $1 in 'scrl') mask=3 key="Scroll" ;; 'num') mask=2 key="Num" ;; 'caps') mask=1 key="Caps" ;; esac value=$(xset q | grep "LED mask" | sed -r "s/.*LED mask:\s+[0-9a-fA-F]+([0-9a-fA-F]).*/\1/") if [ $(( 0x$value & 0x$mask )) == $mask ] then output="$key Lock" output2="On" else output="$key Lock" output2="Off" fi notify-send -i $icon "$output" "$output2" -t 1000 But, whether turning it off or on, the notifications always say that I have turned it on. Is there an easy fix for this, or an easier way to work it to get it do display the CORRECT notifications? Problem 2: I'm not sure if this is because of my keyboard or Ubuntu. In Windows, I use Chrome and use the ctrl+pgUp/pgDwn shortcuts quite a bit to switch between tabs. On my keyboard, I can enter pgUp and pgDwn by either disabling NumLock and hitting 9 or 3 respectively on the 10key. Alternately I can hold the fn key and hit up or down arrow. The first method is the one I very heavily relied upon, and it works in Firefox for Ubuntu, but not in Chrome nor in Chromium. The second method (ctrl + fn + up/down) works fine in Chrome. However, I'd dearly like to find a method to make the first method work. Any suggestions? Thanks in advance for your help. Update: @julien: I've checked the keyboard layout options - I didn't find anything that seemed useful for this goal. @Marty: The script runs once when the button is pressed. In Compiz, I've tied those two keys to the script, so when I press the button, it runs the script with the button pressed as a parameter. Update: @elmicha: Thanks. That one works a lot better, and it even pops an icon into the status bar when caps lock is on. There's still a very slight problem in that if I quickly tap the key twice, the image will show that it has been turned on and then turned off, and the notifaction will come and go from my status area, but the text of both notifications will be "Caps Lock on". Same with Num Lock. However, if the time between presses is long enough for the first notification to disappear, everything displays correctly. Given how quickly the notifications disappear, I don't expect this will pose too much of a problem for me.

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  • How to solve conflicts with another programmer..

    - by Tio
    Hi all.. I've read this question, but I think it doesn't really applies in my case.. I started to work at new company about 2 months ago with the position of senior web developer, there was already one programmer there, my position is above his, but I'm not his boss.. I don't tell him what to do.. Since the day I started to work at the company, I managed to implement a kind of a test server which he refuses to use, implemented a project management tool which he refuses to use also, and I'm in the process of implementing version control using mercurial ( damn Mercurial that's giving me so much headaches ), which he is going to use.. He is a nice guy, but just the other day we had a big discussion about "best practices", and "coding standards".. for me it's absolutely necessary to have this two things, at the place I'm currently working... otherwise it's not going to work.. This discussion, basically revolved about using short tags and the echo shortcut, and how we shouldn't use it anymore ( because I sometimes use short tags ).. this went for about 15 minutes, until I finally dropped the subject because I had work to do.. and of course he didn't budge even a millimeter, he's continuing to use short tags, and the echo shortcut and he not even cares about what I think.. When I mentioned that we are a team, he told me: "We are not a team, you work on your projects and I work on mine".. Let's just say, that the switch in my brain flipped, I raised my voice, and I told him that he was going nuts.. this was the most improper way to deal it with, I know, but there are certain things that can't be said to me.. The question here, is how do I deal with this? I want, to implement more changes on our work workflow, and I know that it's going to be a pain, with him always complaining and saying things like this.. Our boss is going to intervene in a few days, I talked to him today, the other programmer send him an email the day we had the discussion complaining.. Just to clarify, when I talk about implementing changes, I just don't appear at work, the next day with a sheet of paper, and say: "This is our we are doing things from now on! And there is no discussion.." For example, when I was trying to implement the project management tool, I took the time to talk to everybody that was going to be involved in it, to see what they think about it.. everyone was positive except him, he responded that it was just a mean to control us even more.. Does anyone has any idea on how to deal with this? PS: Truth to be told, I didn't start the best way with him, in the 4º day of work at the company, I found a really bad piece of code on our custom CMS, one of those things that I only expect to find in code produced by a programmer that has only 1 month of training in programming, and I talked to my boss about it... he showed up at the time I saw that piece of code, he saw my face and asked about it, so I told him.. I know the worst thing that can be said to a programmer is saying that their code is awful, but I've already learned that my code isn't the best of the world, so I take criticism in a completely different way now.. maybe he doesn't..

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  • Access Control Service: Transitioning between Active and Passive Scenarios

    - by Your DisplayName here!
    As I mentioned in my last post, ACS features a number of ways to transition between protocol and token types. One not so widely known transition is between passive sign ins (browser) and active service consumers. Let’s see how this works. We all know the usual WS-Federation handshake via passive redirect. But ACS also allows driving the sign in process yourself via specially crafted WS-Federation query strings. So you can use the following URL to sign in using LiveID via ACS. ACS will then redirect back to the registered reply URL in your application: GET /login.srf?   wa=wsignin1.0&   wtrealm=https%3a%2f%2faccesscontrol.windows.net%2f&   wreply=https%3a%2f%2fleastprivilege.accesscontrol.windows.net%3a443%2fv2%2fwsfederation&   wp=MBI_FED_SSL&   wctx=pr%3dwsfederation%26rm%3dhttps%253a%252f%252froadie%252facs2rp%252frest%252f The wsfederation bit in the wctx parameter indicates, that the response to the token request will be transmitted back to the relying party via a POST. So far so good – but how can an active client receive that token now? ACS knows an alternative way to send the token request response. Instead of doing the redirect back to the RP, it emits a page that in turn echoes the token response using JavaScript’s window.external.notify. The URL would look like this: GET /login.srf?   wa=wsignin1.0&   wtrealm=https%3a%2f%2faccesscontrol.windows.net%2f&   wreply=https%3a%2f%2fleastprivilege.accesscontrol.windows.net%3a443%2fv2%2fwsfederation&   wp=MBI_FED_SSL&   wctx=pr%3djavascriptnotify%26rm%3dhttps%253a%252f%252froadie%252facs2rp%252frest%252f ACS would then render a page that contains the following script block: <script type="text/javascript">     try{         window.external.Notify('token_response');     }     catch(err){         alert("Error ACS50021: windows.external.Notify is not registered.");     } </script> Whereas token_response is a JSON encoded string with the following format: {   "appliesTo":"...",   "context":null,   "created":123,   "expires":123,   "securityToken":"...",   "tokenType":"..." } OK – so how does this all come together now? As an active client (Silverlight, WPF, WP7, WinForms etc). application, you would host a browser control and use the above URL to trigger the right series of redirects. All the browser controls support one way or the other to register a callback whenever the window.external.notify function is called. This way you get the JSON string from ACS back into the hosting application – and voila you have the security token. When you selected the SWT token format in ACS – you can use that token e.g. for REST services. When you have selected SAML, you can use the token e.g. for SOAP services. In the next post I will show how to retrieve these URLs from ACS and a practical example using WPF.

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  • Know Your Service Request Status

    - by Get Proactive Customer Adoption Team
    Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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  • disks not ready in array causes mdadm to force initramfs shell

    - by RaidPinata
    Okay, this is starting to get pretty frustrating. I've read most of the other answers on this site that have anything to do with this issue but I'm still not getting anywhere. I have a RAID 6 array with 10 devices and 1 spare. The OS is on a completely separate device. At boot only three of the 10 devices in the raid are available, the others become available later in the boot process. Currently, unless I go through initramfs I can't get the system to boot - it just hangs with a blank screen. When I do boot through recovery (initramfs), I get a message asking if I want to assemble the degraded array. If I say no and then exit initramfs the system boots fine and my array is mounted exactly where I intend it to. Here are the pertinent files as near as I can tell. Ask me if you want to see anything else. # mdadm.conf # # Please refer to mdadm.conf(5) for information about this file. # # by default (built-in), scan all partitions (/proc/partitions) and all # containers for MD superblocks. alternatively, specify devices to scan, using # wildcards if desired. #DEVICE partitions containers # auto-create devices with Debian standard permissions # CREATE owner=root group=disk mode=0660 auto=yes # automatically tag new arrays as belonging to the local system HOMEHOST <system> # instruct the monitoring daemon where to send mail alerts MAILADDR root # definitions of existing MD arrays # This file was auto-generated on Tue, 13 Nov 2012 13:50:41 -0700 # by mkconf $Id$ ARRAY /dev/md0 level=raid6 num-devices=10 metadata=1.2 spares=1 name=Craggenmore:data UUID=37eea980:24df7b7a:f11a1226:afaf53ae Here is fstab # /etc/fstab: static file system information. # # Use 'blkid' to print the universally unique identifier for a # device; this may be used with UUID= as a more robust way to name devices # that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> # / was on /dev/sdc2 during installation UUID=3fa1e73f-3d83-4afe-9415-6285d432c133 / ext4 errors=remount-ro 0 1 # swap was on /dev/sdc3 during installation UUID=c4988662-67f3-4069-a16e-db740e054727 none swap sw 0 0 # mount large raid device on /data /dev/md0 /data ext4 defaults,nofail,noatime,nobootwait 0 0 output of cat /proc/mdstat Personalities : [linear] [multipath] [raid0] [raid1] [raid6] [raid5] [raid4] [raid10] md0 : active raid6 sda[0] sdd[10](S) sdl[9] sdk[8] sdj[7] sdi[6] sdh[5] sdg[4] sdf[3] sde[2] sdb[1] 23441080320 blocks super 1.2 level 6, 512k chunk, algorithm 2 [10/10] [UUUUUUUUUU] unused devices: <none> Here is the output of mdadm --detail --scan --verbose ARRAY /dev/md0 level=raid6 num-devices=10 metadata=1.2 spares=1 name=Craggenmore:data UUID=37eea980:24df7b7a:f11a1226:afaf53ae devices=/dev/sda,/dev/sdb,/dev/sde,/dev/sdf,/dev/sdg,/dev/sdh,/dev/sdi,/dev/sdj,/dev/sdk,/dev/sdl,/dev/sdd Please let me know if there is anything else you think might be useful in troubleshooting this... I just can't seem to figure out how to change the boot process so that mdadm waits until the drives are ready to build the array. Everything works just fine if the drives are given enough time to come online. edit: changed title to properly reflect situation

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  • Feynman's inbox

    - by user12607414
    Here is Richard Feynman writing on the ease of criticizing theories, and the difficulty of forming them: The problem is not just to say something might be wrong, but to replace it by something — and that is not so easy. As soon as any really definite idea is substituted it becomes almost immediately apparent that it does not work. The second difficulty is that there is an infinite number of possibilities of these simple types. It is something like this. You are sitting working very hard, you have worked for a long time trying to open a safe. Then some Joe comes along who knows nothing about what you are doing, except that you are trying to open the safe. He says ‘Why don’t you try the combination 10:20:30?’ Because you are busy, you have tried a lot of things, maybe you have already tried 10:20:30. Maybe you know already that the middle number is 32 not 20. Maybe you know as a matter of fact that it is a five digit combination… So please do not send me any letters trying to tell me how the thing is going to work. I read them — I always read them to make sure that I have not already thought of what is suggested — but it takes too long to answer them, because they are usually in the class ‘try 10:20:30’. (“Seeking New Laws”, page 161 in The Character of Physical Law.) As a sometime designer (and longtime critic) of widely used computer systems, I have seen similar difficulties appear when anyone undertakes to publicly design a piece of software that may be used by many thousands of customers. (I have been on both sides of the fence, of course.) The design possibilities are endless, but the deep design problems are usually hidden beneath a mass of superfluous detail. The sheer numbers can be daunting. Even if only one customer out of a thousand feels a need to express a passionately held idea, it can take a long time to read all the mail. And it is a fact of life that many of those strong suggestions are only weakly supported by reason or evidence. Opinions are plentiful, but substantive research is time-consuming, and hence rare. A related phenomenon commonly seen with software is bike-shedding, where interlocutors focus on surface details like naming and syntax… or (come to think of it) like lock combinations. On the other hand, software is easier than quantum physics, and the population of people able to make substantial suggestions about software systems is several orders of magnitude bigger than Feynman’s circle of colleagues. My own work would be poorer without contributions — sometimes unsolicited, sometimes passionately urged on me — from the open source community. If a Nobel prize winner thought it was worthwhile to read his mail on the faint chance of learning a good idea, I am certainly not going to throw mine away. (In case anyone is still reading this, and is wondering what provoked a meditation on the quality of one’s inbox contents, I’ll simply point out that the volume has been very high, for many months, on the Lambda-Dev mailing list, where the next version of the Java language is being discussed. Bravo to those of my colleagues who are surfing that wave.) I started this note thinking there was an odd parallel between the life of the physicist and that of a software designer. On second thought, I’ll bet that is the story for anybody who works in public on something requiring special training. (And that would be pretty much anything worth doing.) In any case, Feynman saw it clearly and said it well.

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  • OPN Specialized Latest News (15th November)

    - by swalker
    HELPING YOU TO SPECIALIZE WebCenter Implementation Specialist Exam Preparation Webcasts: WebCenter Content And WebCenter Portal Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus. NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Click here to read more... Specialized Partners Only! New Service to Promote Your Events The Partner Event Publisher has just been made available to all specialized partners in EMEA.  Partners now have the opportunity to publish their events to the Oracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. Click here to read more information and watch a short video demo. VADs Get Specialized Effective November 1, 2011 , VADs, with a valid Value Added Distributor Agreement will no longer be required to meet customer reference requirements outlined in the business criteria section in order to become specialized. VADs must continue meet all other business and competency criteria set forth in the applicable Knowledge Zone prior to specialization approval. New Certification Pillar Axiom 600 Storage System Your opportunity to take the Pillar Axiom 600 Storage System Essentials (1Z0-581) Exam is vailable now in beta. Pass the exam so you can become a Pillar Axiom 600 Storage Systems Implementation Specialist! Free vouchers are available for Oracle Partners! If you would like to receive a free Beta exam voucher, please send your request to [email protected] and include your name, business email address, company, and the Exam name Pillar Axiom 600 Storage System Essentials Beta exam. New Certification Available: Oracle Utilities Customer Care and Billing Oracle Utilities Customer Care and Billing 2 Essentials (1Z0-562) is a solution designed to help you meet market windows and regulatory deadlines while enjoying a low total cost of ownership and a high return on investment. Take the exam now to become an  Oracle Utilities Customer Care and Billing 2 Essentials Implementation Specialists. MEASURING YOUR SUCCESS We had 1674 Specialized Partners covering 5364 Specializations. Please note that due to OPN contract renewals at any given point in time there are valid Specialized Partners and Specializations which are temporarily not captured in the total statistics. An incremental 1961 individuals were accredited as Implementation Specialists giving an EMEA cumulative total of 9598 Implementation Specialists 26 ISVs obtained one or more Ready's, for a total of 53 Ready's Don't forget! You can submit your own press releases to Oracle! Every time you achieve specialization we'd like to support you getting the message out! Press guidelines and a submission link can be found on the OPN Portal here.

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  • 101 Ways to Participate...and make the future Java

    - by heathervc
     In case you missed it earlier today, and as promised in BOF6283, here are the 101 Ways to Improve (and Make the Future) Java...thanks to Bruno Souza of SouJava and Martijn Verburg of the London Java Community for their contributions! Join or create a JUG Come to the meetings Help promoting your JUG: twitter, facebook, etc Find someone that can give a talk Get your company to sponsor (a meeting, an event) Organize an activity (meetings, hackathons, dojos, etc) Answer questions on a mailing list (or simply join!) Volunteer for a small, one time tasks (creating a web page, helping with an activity) Come early to an event, and help to carry the piano Moderate a list or add things to the wiki Participate in the organization meetings or mailing lists Take pictures of an event or meeting and publish them online Write a blog about an event or meeting, to help promote the group Help record and post a session online Present your JavaOne experience when you get back Repeat the best talk you saw at JavaOne at a JUG meeting Send this list of ideas to other Java developers in your area so they can help out too! Present a step-by-step tutorial Present GreenFoot and Alice to school students Present BlueJ and Alice to university students Teach those tools to teachers and professors Write a step-by-step tutorial on your blog or to a magazine Create a page that lists resources Give a talk about your favorite Java feature or technology Learn a new Java API and present to your co-workers Then, present in a JUG meeting, and then, present it in an event in your area, and submit it to JavaOne! Create a study group to get certified or to learn some new Java technology Teach a non-Java developer how to download the basic tools and where to find more information Download and use an open source project Improve the documentation Write an article or a blog post about the project Write an FAQ Join and participate on the mailing list Describe a bug in detail and submit a bug report Fix a bug and submit it to the project Give a talk about it at a JUG meeting Teach your co-workers how to use the project Sign up to Adopt a JSR Test regular builds of the Reference Implementation (RI) Report bugs in the RI Submit Feature Requests to the spec Triage issues on the issue tracker Run a hack day to discuss the API Moderate mailing lists and forums Create an FAQ or Wiki Evangelize a specification on Twitter, G+, Hacker News, etc Give a lightning talk Help build the RI Help build the Technical Compatibility Kit (TCK) Create a Podcast Learn Latin - e.g. legal language, translate to English Sign up to Adopt OpenJDK Run a Bugathon Fix javac compiler warnings Build virtual images Add tests to Java Submit Javadoc patches Give a webbing Teach someone to build OpenJDK Hold a brown bag session at work Fix the oldest known bug Overhaul Javadoc to use HTML Load the OpenJDK into different IDEs Run a build farm node Test your code on a nightly build Learn how to read Java byte code Visit JCP.org Follow jcp_org on Twitter Friend JCP on Facebook Read JCP Blog Register for JCP.org site Create a JSR Watch List Review JSRs in progress Comment on JSRs in progress, write and track bug reports, use cases, etc Review JSRs in Maintenance Comment on JSRs in Maintenance Implement Final JSRs Review the Transparency of JSRs in progress and provide feedback to the PMO and Spec Lead/community Become a JCP Member or associate with a current JCP member Nominate to serve on an Expert Group (EG) Serve on an EG Submit a JSR proposal and become Spec Lead Take a Spec Lead role in an Inactive or Dormant JSR Nominate for an Executive Committee (EC) seat Vote in the EC elections Vote in EC Special Elections Review EC Meeting Summaries Attend Spec Lead calls Write blogs, articles on your experiences Join the EC project on java.net Join JCP.Next on java.net/JSR 358 Participate on the JCP forums and join JSR projects on java.net Suggest agenda items for open EC meetings Attend public EC teleconference (2x per year) Attend open EC meetings at JavaOne Nominate for JCP Annual Awards Attend annual JavaOne and JCP Annual Awards Ceremony Attend JCP related BOF sessions and give your feedback to Program Office Invite JCP program office members to your JUG  or meetup Invite JSR Spec Leads to your JUG or meetup And always - hold a party!

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  • SharePoint For Newbie Developers: Code Scope

    - by Mark Rackley
    So, I continue to try to come up with diagrams and information to help new SharePoint developers wrap their heads around this SharePoint beast, especially when those newer to development are on my team. To that end, I drew up the below diagram to help some of our junior devs understand where/when code is being executed in SharePoint at a high level. Note that I say “High Level”… This is a simplistic diagram that can get a LOT more complicated if you want to dive in deeper.  For the purposes of my lesson it served its purpose well. So, please no comments from you peanut gallery about information 3 levels down that’s missing unless it adds to the discussion.  Thanks So, the diagram below details where code is executed on a page load and gives the basic flow of the page load. There are actually many more steps, but again, we are staying high level here. I just know someone is still going to say something like “Well.. actually… the dlls are getting executed when…”  Anyway, here’s the diagram with some information I like to point out: Code Scope / Where it is executed So, looking at the diagram we see that dlls and XSL are executed on the server and that JavaScript/jQuery are executed on the client. This is the main thing I like to point out for the following reasons: XSL (for the most part) is faster than JavaScript I actually get this question a lot. Since XSL is executed on the server less data is getting passed over the wire and a beefier machine (hopefully) is doing the processing. The outcome of course is better performance. When You are using jQuery and making Web Service calls you are building XML strings and sending them to the server, then ALL the results come back and the client machine has to parse through the XML and use what it needs and ignore the rest (and there is a lot of garbage that comes back from SharePoint Web Service calls). XSL and JavaScript cannot work together in the same scope Let me clarify. JavaScript can send data back to SharePoint in postbacks that XSL can then use. XSL can output JavaScript and initiate JavaScript variables.  However, XSL cannot call a JavaScript method to get a value and JavaScript cannot directly interact with XSL and call its templates. They are executed in there scope only. No crossing of boundaries here. So, what does this all mean? Well, nothing too deep. This is just some basic fundamental information that all SharePoint devs need to understand. It will help you determine what is the best solution for your specific development situation and it will help the new guys understand why they get an error when trying to call a JavaScript Function from within XSL.  Let me know if you think quick little blogs like this are helpful or just add to the noise. I could probably put together several more that are similar.  As always, thanks for stopping by, hope you learned something new.

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  • Help Me Help You Fix That

    - by BuckWoody
    If you've been redirected here because you posted on a forum, or asked a question in an e-mail, the person wanted you to know how to get help quickly from a group of folks who are willing to do so - but whose time is valuable. You need to put a little effort into the question first to get others to assist. This is how to do that. It will only take you a moment to read... 1. State the problem succinctly in the title When an e-mail thread starts, or a forum post is the "head" of the conversation, you'll attract more helpers by using a descriptive headline than a vague one. This: "Driver for Epson Line Printer Not Installing on Operating System XYZ" Not this: "Can't print - PLEASE HELP" 2. Explain the Error Completely Make sure you include all pertinent information in the request. More information is better, there's almost no way to add too much data to the discussion. What you were doing, what happened, what you saw, the error message, visuals, screen shots, whatever you can include. This: "I'm getting error '5203 - Driver not compatible with Operating System since about 25 years ago' in a message box on the screen when I tried to run the SETUP.COM file from my older computer. It was a 1995 Compaq Proliant and worked correctly there.." Not this: "I get an error message in a box. It won't install." 3. Explain what you have done to research the problem If the first thing you do is ask a question without doing any research, you're lazy, and no one wants to help you. Using one of the many fine search engines you can most always find the answer to your problem. Sometimes you can't. Do yourself a favor - open a notepad app, and paste the URL's as you look them up. If you get your answer, don't save the note. If you don't get an answer, send the list along with the problem. It will show that you've tried, and also keep people from sending you links that you've already checked. This: "I read the fine manual, and it doesn't mention Operating System XYZ for some reason. Also, I checked the following links, but the instructions there didn't fix the problem: " Not this: <NULL> 4. Say "Please" and "Thank You" Remember, you're asking for help. No one owes you their valuable time. Ask politely, don't pester, endure the people who are rude to you, and when your question is answered, respond back to the thread or e-mail with a thank you to close it out. It helps others that have your same problem know that this is the correct answer. This: "I could really use some help here - if you have any pointers or things to try, I'd appreciate it." Not this: "I really need this done right now - why are there no responses?" This: "Thanks for those responses - that last one did the trick. Turns out I needed a new printer anyway, didn't realize they were so inexpensive now." Not this: <NULL> There are a lot of motivated people that will help you. Help them do that.

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  • Teminal non-responsive on load, can't enter anything until CTRL+C

    - by Silver Light
    Hello! I have an issue with terminal in Ubuntu 10.04. When I launch it, it hangs, like this: I cannot do anything until I press CTRL+C: I cannot remember when this started. What can be wrong? Looks like teminal is loading or processing something each time it loads. How can I diagnose and solve this problem? EDIT: Here are the conents of ~/.bashrc: # ~/.bashrc: executed by bash(1) for non-login shells. # see /usr/share/doc/bash/examples/startup-files (in the package bash-doc) # for examples # If not running interactively, don't do anything [ -z "$PS1" ] && return # don't put duplicate lines in the history. See bash(1) for more options # ... or force ignoredups and ignorespace HISTCONTROL=ignoredups:ignorespace # append to the history file, don't overwrite it shopt -s histappend # for setting history length see HISTSIZE and HISTFILESIZE in bash(1) HISTSIZE=1000 HISTFILESIZE=2000 # check the window size after each command and, if necessary, # update the values of LINES and COLUMNS. shopt -s checkwinsize # make less more friendly for non-text input files, see lesspipe(1) [ -x /usr/bin/lesspipe ] && eval "$(SHELL=/bin/sh lesspipe)" # set variable identifying the chroot you work in (used in the prompt below) if [ -z "$debian_chroot" ] && [ -r /etc/debian_chroot ]; then debian_chroot=$(cat /etc/debian_chroot) fi # set a fancy prompt (non-color, unless we know we "want" color) case "$TERM" in xterm-color) color_prompt=yes;; esac # uncomment for a colored prompt, if the terminal has the capability; turned # off by default to not distract the user: the focus in a terminal window # should be on the output of commands, not on the prompt #force_color_prompt=yes if [ -n "$force_color_prompt" ]; then if [ -x /usr/bin/tput ] && tput setaf 1 >&/dev/null; then # We have color support; assume it's compliant with Ecma-48 # (ISO/IEC-6429). (Lack of such support is extremely rare, and such # a case would tend to support setf rather than setaf.) color_prompt=yes else color_prompt= fi fi if [ "$color_prompt" = yes ]; then PS1='${debian_chroot:+($debian_chroot)}\[\033[01;32m\]\u@\h\[\033[00m\]:\[\033[01;34m\]\w\[\033[00m\]\$ ' else PS1='${debian_chroot:+($debian_chroot)}\u@\h:\w\$ ' fi unset color_prompt force_color_prompt # If this is an xterm set the title to user@host:dir case "$TERM" in xterm*|rxvt*) PS1="\[\e]0;${debian_chroot:+($debian_chroot)}\u@\h: \w\a\]$PS1" ;; *) ;; esac # enable color support of ls and also add handy aliases if [ -x /usr/bin/dircolors ]; then test -r ~/.dircolors && eval "$(dircolors -b ~/.dircolors)" || eval "$(dircolors -b)" alias ls='ls --color=auto' #alias dir='dir --color=auto' #alias vdir='vdir --color=auto' alias grep='grep --color=auto' alias fgrep='fgrep --color=auto' alias egrep='egrep --color=auto' fi # some more ls aliases alias ll='ls -alF' alias la='ls -A' alias l='ls -CF' # Add an "alert" alias for long running commands. Use like so: # sleep 10; alert alias alert='notify-send --urgency=low -i "$([ $? = 0 ] && echo terminal || echo error)" "$(history|tail -n1|sed -e '\''s/^\s*[0-9]\+\s*//;s/[;&|]\s*alert$//'\'')"' # Alias definitions. # You may want to put all your additions into a separate file like # ~/.bash_aliases, instead of adding them here directly. # See /usr/share/doc/bash-doc/examples in the bash-doc package. if [ -f ~/.bash_aliases ]; then . ~/.bash_aliases fi # enable programmable completion features (you don't need to enable # this, if it's already enabled in /etc/bash.bashrc and /etc/profile # sources /etc/bash.bashrc). if [ -f /etc/bash_completion ] && ! shopt -oq posix; then . /etc/bash_completion fi # Source .profile if [ -f ~/.profile ]; then . ~/.profile fi Setting -x at the beginning showed me that it tries to repeat this without stopping: +++++++++++++++++++ '[' 'complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' '!=' 'complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' ']' +++++++++++++++++++ line='complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' +++++++++++++++++++ line='complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' +++++++++++++++++++ line=' acroread gpdf xpdf' +++++++++++++++++++ list=("${list[@]}" $line) +++++++++++++++++++ read line

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  • Paper-free Customer Engagement

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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