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  • pass value from embedded function into conditional of page the embedded function is included on

    - by Brad
    I have a page that includes/embeds a file that contains a number of functions. One of the functions has a variable I want to pass back onto the page that the file is embedded on. <?php include('functions.php'); userInGroup(); if($user_in_group) { print 'user is in group'; } else { print 'user is not in group'; } ?> function within functions.php <?php function userInGroup() { foreach($group_access as $i => $group) { if($group_session == $group) { $user_in_group = TRUE; break; } else { $user_in_group == FALSE; } } }?> I am unsure as to how I can pass the value from the function userInGroup back to the page it runs the conditional if($user_in_group) on Any help is appreciated.

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  • Cross-domain policy issues after redirect in Flash

    - by ggambett
    I'm having trouble with a cross-domain policy. I'm using the AS3 Loader to fetch an image; I'm making it load the policy file, like this : var pLoader : Loader = new Loader(); var pContext : LoaderContext = new LoaderContext(); pContext.checkPolicyFile = true; pLoader.load(new URLRequest(sURL), pContext); This works fine as long as the image is directly accessible; however, when the server sends a redirect, the loader follows it but loses the checkPolicyFile flag, resulting in a SecurityException - that is, it doesn't check the cross-domain policy of the redirected URL. I've found a solution here ( http://www.stevensacks.net/2008/12/23/solution-as3-security-error-2122-with-300-redirects ) but looks fragile (that is, looks like it will fail if there's more than one redirect). What would be the correct way of doing this?

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  • App.config for SpecFlow not recognized

    - by INTPnerd
    How do I get my App.config file to be recognized/used? I have tried placing it in the top folder of my project and in the same folder as my feature files. Here are the contents of my App.config file: <?xml version="1.0" encoding="utf-8" ?> <configuration> <configSections> <section name="specFlow" type="TechTalk.SpecFlow.Configuration.ConfigurationSectionHandler, TechTalk.SpecFlow"/> </configSections> <specFlow> <runtime detectAmbiguousMatches="true" stopAtFirstError="false" missingOrPendingStepsOutcome="Error" /> </specFlow> </configuration> Specifically I am trying to tell NUnit to have a fail result when there is a missing or pending step which is why I am specifying "Error" for this.

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  • Scale a Visual Brush Background WPF

    - by user279244
    Hello, I have a Item called MiniMap in my xaml. I have set the background of it to a visual brush representting a canvas Item. Now, I want to scale the background to a ratio 0.7 . How can I do it? Thanks in advance <local:MiniMap Width="201" Height="134" x:Name="MiniMapItem" MinHeight="100" MinWidth="100" Opacity="1" SnapsToDevicePixels="True" Margin="0,0,20,20" VerticalAlignment="Bottom" HorizontalAlignment="Right"> <local:MiniMap.Background> <VisualBrush Visual="{Binding ElementName=viewport}" Stretch="None" TileMode="None" AlignmentX="Left" AlignmentY="Top" /> </local:MiniMap.Background> </local:MiniMap>

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  • ASP.NET Session expires in no time?

    - by Galilyou
    Weired problem! ASP.NET Session expires instantly. In my web.config I have this session settings: <sessionState mode="InProc" timeout="10000" /> AFAIK the timeout attribute's value is in minutes and can't be greater than 525,600 minutes (1 year). I don't understand what I am doing wrong here. Why is the session expiring. Is it a server memory issue? I don't think so, the server is pretty descent and it has only one site which isn't doing much after all. Ideas? EDIT: After setting the cookiless attribute to true, and while noticing the session id on the url, I can see that the session id CHANGING. I assume that this means the session is expiring. The IIS Settings are correct AFAIK (the enable session state checkbox is checked, and the value of the time is 20). A Picture is worth 100 words:

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  • Wireframe mock-up software

    - by Dave Jarvis
    Requirements Looking for wireframe mock-up software for web apps with the following constraints: Desktop application (supports Linux) (can be online) Export all pages to separate image files (PNG or SVG preferred) Template for all pages Drag and drop standard HTML widgets for <forms> Tabbed panels (that allow content on the different tabs) Shuttle controls Saves in an XML format (XSLT could convert to HTML) Widget alignment and resizing (relative to other widgets) Under $100.00 USD Examples That come close: Cacoo - Not a desktop application; does not have a true tabbed panel widget Pencil - Export feature has serious bugs (missing text); no template? Balsamiq - Installation proved cantankerous on Linux (due to Adobe AIR) Mockingbird - No shuttle controls; no auto-resize of widgets Pencil & paper - Not a good look for a formal document presented to clients Any others that meet the requirements?

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  • Scripting with the Sun ZFS Storage 7000 Appliance

    - by Geoff Ongley
    The Sun ZFS Storage 7000 appliance has a user friendly and easy to understand graphical web based interface we call the "BUI" or "Browser User Interface".This interface is very useful for many tasks, but in some cases a script (or workflow) may be more appropriate, such as:Repetitive tasksTasks which work on (or obtain information about) a large number of shares or usersTasks which are triggered by an alert threshold (workflows)Tasks where you want a only very basic input, but a consistent output (workflows)The appliance scripting language is based on ECMAscript 3 (close to javascript). I'm not going to cover ECMAscript 3 in great depth (I'm far from an expert here), but I would like to show you some neat things you can do with the appliance, to get you started based on what I have found from my own playing around.I'm making the assumption you have some sort of programming background, and understand variables, arrays, functions to some extent - but of course if something is not clear, please let me know so I can fix it up or clarify it.Variable Declarations and ArraysVariablesECMAScript is a dynamically and weakly typed language. If you don't know what that means, google is your friend - but at a high level it means we can just declare variables with no specific type and on the fly.For example, I can declare a variable and use it straight away in the middle of my code, for example:projects=list();Which makes projects an array of values that are returned from the list(); function (which is usable in most contexts). With this kind of variable, I can do things like:projects.length (this property on array tells you how many objects are in it, good for for loops etc). Alternatively, I could say:projects=3;and now projects is just a simple number.Should we declare variables like this so loosely? In my opinion, the answer is no - I feel it is a better practice to declare variables you are going to use, before you use them - and given them an initial value. You can do so as follows:var myVariable=0;To demonstrate the ability to just randomly assign and change the type of variables, you can create a simple script at the cli as follows (bold for input):fishy10:> script("." to run)> run("cd /");("." to run)> run ("shares");("." to run)> var projects;("." to run)> projects=list();("." to run)> printf("Number of projects is: %d\n",projects.length);("." to run)> projects=152;("." to run)> printf("Value of the projects variable as an integer is now: %d\n",projects);("." to run)> .Number of projects is: 7Value of the projects variable as an integer is now: 152You can also confirm this behaviour by checking the typeof variable we are dealing with:fishy10:> script("." to run)> run("cd /");("." to run)> run ("shares");("." to run)> var projects;("." to run)> projects=list();("." to run)> printf("var projects is of type %s\n",typeof(projects));("." to run)> projects=152;("." to run)> printf("var projects is of type %s\n",typeof(projects));("." to run)> .var projects is of type objectvar projects is of type numberArraysSo you likely noticed that we have already touched on arrays, as the list(); (in the shares context) stored an array into the 'projects' variable.But what if you want to declare your own array? Easy! This is very similar to Java and other languages, we just instantiate a brand new "Array" object using the keyword new:var myArray = new Array();will create an array called "myArray".A quick example:fishy10:> script("." to run)> testArray = new Array();("." to run)> testArray[0]="This";("." to run)> testArray[1]="is";("." to run)> testArray[2]="just";("." to run)> testArray[3]="a";("." to run)> testArray[4]="test";("." to run)> for (i=0; i < testArray.length; i++)("." to run)> {("." to run)>    printf("Array element %d is %s\n",i,testArray[i]);("." to run)> }("." to run)> .Array element 0 is ThisArray element 1 is isArray element 2 is justArray element 3 is aArray element 4 is testWorking With LoopsFor LoopFor loops are very similar to those you will see in C, java and several other languages. One of the key differences here is, as you were made aware earlier, we can be a bit more sloppy with our variable declarations.The general way you would likely use a for loop is as follows:for (variable; test-case; modifier for variable){}For example, you may wish to declare a variable i as 0; and a MAX_ITERATIONS variable to determine how many times this loop should repeat:var i=0;var MAX_ITERATIONS=10;And then, use this variable to be tested against some case existing (has i reached MAX_ITERATIONS? - if not, increment i using i++);for (i=0; i < MAX_ITERATIONS; i++){ // some work to do}So lets run something like this on the appliance:fishy10:> script("." to run)> var i=0;("." to run)> var MAX_ITERATIONS=10;("." to run)> for (i=0; i < MAX_ITERATIONS; i++)("." to run)> {("." to run)>    printf("The number is %d\n",i);("." to run)> }("." to run)> .The number is 0The number is 1The number is 2The number is 3The number is 4The number is 5The number is 6The number is 7The number is 8The number is 9While LoopWhile loops again are very similar to other languages, we loop "while" a condition is met. For example:fishy10:> script("." to run)> var isTen=false;("." to run)> var counter=0;("." to run)> while(isTen==false)("." to run)> {("." to run)>    if (counter==10) ("." to run)>    { ("." to run)>            isTen=true;   ("." to run)>    } ("." to run)>    printf("Counter is %d\n",counter);("." to run)>    counter++;    ("." to run)> }("." to run)> printf("Loop has ended and Counter is %d\n",counter);("." to run)> .Counter is 0Counter is 1Counter is 2Counter is 3Counter is 4Counter is 5Counter is 6Counter is 7Counter is 8Counter is 9Counter is 10Loop has ended and Counter is 11So what do we notice here? Something has actually gone wrong - counter will technically be 11 once the loop completes... Why is this?Well, if we have a loop like this, where the 'while' condition that will end the loop may be set based on some other condition(s) existing (such as the counter has reached 10) - we must ensure that we  terminate this iteration of the loop when the condition is met - otherwise the rest of the code will be followed which may not be desirable. In other words, like in other languages, we will only ever check the loop condition once we are ready to perform the next iteration, so any other code after we set "isTen" to be true, will still be executed as we can see it was above.We can avoid this by adding a break into our loop once we know we have set the condition - this will stop the rest of the logic being processed in this iteration (and as such, counter will not be incremented). So lets try that again:fishy10:> script("." to run)> var isTen=false;("." to run)> var counter=0;("." to run)> while(isTen==false)("." to run)> {("." to run)>    if (counter==10) ("." to run)>    { ("." to run)>            isTen=true;   ("." to run)>            break;("." to run)>    } ("." to run)>    printf("Counter is %d\n",counter);("." to run)>    counter++;    ("." to run)> }("." to run)> printf("Loop has ended and Counter is %d\n", counter);("." to run)> .Counter is 0Counter is 1Counter is 2Counter is 3Counter is 4Counter is 5Counter is 6Counter is 7Counter is 8Counter is 9Loop has ended and Counter is 10Much better!Methods to Obtain and Manipulate DataGet MethodThe get method allows you to get simple properties from an object, for example a quota from a user. The syntax is fairly simple:var myVariable=get('property');An example of where you may wish to use this, is when you are getting a bunch of information about a user (such as quota information when in a shares context):var users=list();for(k=0; k < users.length; k++){     user=users[k];     run('select ' + user);     var username=get('name');     var usage=get('usage');     var quota=get('quota');...Which you can then use to your advantage - to print or manipulate infomation (you could change a user's information with a set method, based on the information returned from the get method). The set method is explained next.Set MethodThe set method can be used in a simple manner, similar to get. The syntax for set is:set('property','value'); // where value is a string, if it was a number, you don't need quotesFor example, we could set the quota on a share as follows (first observing the initial value):fishy10:shares default/test-geoff> script("." to run)> var currentQuota=get('quota');("." to run)> printf("Current Quota is: %s\n",currentQuota);("." to run)> set('quota','30G');("." to run)> run('commit');("." to run)> currentQuota=get('quota');("." to run)> printf("Current Quota is: %s\n",currentQuota);("." to run)> .Current Quota is: 0Current Quota is: 32212254720This shows us using both the get and set methods as can be used in scripts, of course when only setting an individual share, the above is overkill - it would be much easier to set it manually at the cli using 'set quota=3G' and then 'commit'.List MethodThe list method can be very powerful, especially in more complex scripts which iterate over large amounts of data and manipulate it if so desired. The general way you will use list is as follows:var myVar=list();Which will make "myVar" an array, containing all the objects in the relevant context (this could be a list of users, shares, projects, etc). You can then gather or manipulate data very easily.We could list all the shares and mountpoints in a given project for example:fishy10:shares another-project> script("." to run)> var shares=list();("." to run)> for (i=0; i < shares.length; i++)("." to run)> {("." to run)>    run('select ' + shares[i]);("." to run)>    var mountpoint=get('mountpoint');("." to run)>    printf("Share %s discovered, has mountpoint %s\n",shares[i],mountpoint);("." to run)>    run('done');("." to run)> }("." to run)> .Share and-another discovered, has mountpoint /export/another-project/and-anotherShare another-share discovered, has mountpoint /export/another-project/another-shareShare bob discovered, has mountpoint /export/another-projectShare more-shares-for-all discovered, has mountpoint /export/another-project/more-shares-for-allShare yep discovered, has mountpoint /export/another-project/yepWriting More Complex and Re-Usable CodeFunctionsThe best way to be able to write more complex code is to use functions to split up repeatable or reusable sections of your code. This also makes your more complex code easier to read and understand for other programmers.We write functions as follows:function functionName(variable1,variable2,...,variableN){}For example, we could have a function that takes a project name as input, and lists shares for that project (assuming we're already in the 'project' context - context is important!):function getShares(proj){        run('select ' + proj);        shares=list();        printf("Project: %s\n", proj);        for(j=0; j < shares.length; j++)        {                printf("Discovered share: %s\n",shares[i]);        }        run('done'); // exit selected project}Commenting your CodeLike any other language, a large part of making it readable and understandable is to comment it. You can use the same comment style as in C and Java amongst other languages.In other words, sngle line comments use://at the beginning of the comment.Multi line comments use:/*at the beginning, and:*/ at the end.For example, here we will use both:fishy10:> script("." to run)> // This is a test comment("." to run)> printf("doing some work...\n");("." to run)> /* This is a multi-line("." to run)> comment which I will span across("." to run)> three lines in total */("." to run)> printf("doing some more work...\n");("." to run)> .doing some work...doing some more work...Your comments do not have to be on their own, they can begin (particularly with single line comments this is handy) at the end of a statement, for examplevar projects=list(); // The variable projects is an array containing all projects on the system.Try and Catch StatementsYou may be used to using try and catch statements in other languages, and they can (and should) be utilised in your code to catch expected or unexpected error conditions, that you do NOT wish to stop your code from executing (if you do not catch these errors, your script will exit!):try{  // do some work}catch(err) // Catch any error that could occur{ // do something here under the error condition}For example, you may wish to only execute some code if a context can be reached. If you can't perform certain actions under certain circumstances, that may be perfectly acceptable.For example if you want to test a condition that only makes sense when looking at a SMB/NFS share, but does not make sense when you hit an iscsi or FC LUN, you don't want to stop all processing of other shares you may not have covered yet.For example we may wish to obtain quota information on all shares for all users on a share (but this makes no sense for a LUN):function getShareQuota(shar) // Get quota for each user of this share{        run('select ' + shar);        printf("  SHARE: %s\n", shar);        try        {                run('users');                printf("    %20s        %11s    %11s    %3s\n","Username","Usage(G)","Quota(G)","Quota(%)");                printf("    %20s        %11s    %11s    %4s\n","--------","--------","--------","----");                                users=list();                for(k=0; k < users.length; k++)                {                        user=users[k];                        getUserQuota(user);                }                run('done'); // exit user context        }        catch(err)        {                printf("    SKIPPING %s - This is NOT a NFS or CIFs share, not looking for users\n", shar);        }        run('done'); // done with this share}Running Scripts Remotely over SSHAs you have likely noticed, writing and running scripts for all but the simplest jobs directly on the appliance is not going to be a lot of fun.There's a couple of choices on what you can do here:Create scripts on a remote system and run them over sshCreate scripts, wrapping them in workflow code, so they are stored on the appliance and can be triggered under certain circumstances (like a threshold being reached)We'll cover the first one here, and then cover workflows later on (as these are for the most part just scripts with some wrapper information around them).Creating a SSH Public/Private SSH Key PairLog on to your handy Solaris box (You wouldn't be using any other OS, right? :P) and use ssh-keygen to create a pair of ssh keys. I'm storing this separate to my normal key:[geoff@lightning ~] ssh-keygen -t rsa -b 1024Generating public/private rsa key pair.Enter file in which to save the key (/export/home/geoff/.ssh/id_rsa): /export/home/geoff/.ssh/nas_key_rsaEnter passphrase (empty for no passphrase): Enter same passphrase again: Your identification has been saved in /export/home/geoff/.ssh/nas_key_rsa.Your public key has been saved in /export/home/geoff/.ssh/nas_key_rsa.pub.The key fingerprint is:7f:3d:53:f0:2a:5e:8b:2d:94:2a:55:77:66:5c:9b:14 geoff@lightningInstalling the Public Key on the ApplianceOn your Solaris host, observe the public key:[geoff@lightning ~] cat .ssh/nas_key_rsa.pub ssh-rsa AAAAB3NzaC1yc2EAAAABIwAAAIEAvYfK3RIaAYmMHBOvyhKM41NaSmcgUMC3igPN5gUKJQvSnYmjuWG6CBr1CkF5UcDji7v19jG3qAD5lAMFn+L0CxgRr8TNaAU+hA4/tpAGkjm+dKYSyJgEdMIURweyyfUFXoerweR8AWW5xlovGKEWZTAfvJX9Zqvh8oMQ5UJLUUc= geoff@lightningNow, copy and paste everything after "ssh-rsa" and before "user@hostname" - in this case, geoff@lightning. That is, this bit:AAAAB3NzaC1yc2EAAAABIwAAAIEAvYfK3RIaAYmMHBOvyhKM41NaSmcgUMC3igPN5gUKJQvSnYmjuWG6CBr1CkF5UcDji7v19jG3qAD5lAMFn+L0CxgRr8TNaAU+hA4/tpAGkjm+dKYSyJgEdMIURweyyfUFXoerweR8AWW5xlovGKEWZTAfvJX9Zqvh8oMQ5UJLUUc=Logon to your appliance and get into the preferences -> keys area for this user (root):[geoff@lightning ~] ssh [email protected]: Last login: Mon Dec  6 17:13:28 2010 from 192.168.0.2fishy10:> configuration usersfishy10:configuration users> select rootfishy10:configuration users root> preferences fishy10:configuration users root preferences> keysOR do it all in one hit:fishy10:> configuration users select root preferences keysNow, we create a new public key that will be accepted for this user and set the type to RSA:fishy10:configuration users root preferences keys> createfishy10:configuration users root preferences key (uncommitted)> set type=RSASet the key itself using the string copied previously (between ssh-rsa and user@host), and set the key ensuring you put double quotes around it (eg. set key="<key>"):fishy10:configuration users root preferences key (uncommitted)> set key="AAAAB3NzaC1yc2EAAAABIwAAAIEAvYfK3RIaAYmMHBOvyhKM41NaSmcgUMC3igPN5gUKJQvSnYmjuWG6CBr1CkF5UcDji7v19jG3qAD5lAMFn+L0CxgRr8TNaAU+hA4/tpAGkjm+dKYSyJgEdMIURweyyfUFXoerweR8AWW5xlovGKEWZTAfvJX9Zqvh8oMQ5UJLUUc="Now set the comment for this key (do not use spaces):fishy10:configuration users root preferences key (uncommitted)> set comment="LightningRSAKey" Commit the new key:fishy10:configuration users root preferences key (uncommitted)> commitVerify the key is there:fishy10:configuration users root preferences keys> lsKeys:NAME     MODIFIED              TYPE   COMMENT                                  key-000  2010-10-25 20:56:42   RSA    cycloneRSAKey                           key-001  2010-12-6 17:44:53    RSA    LightningRSAKey                         As you can see, we now have my new key, and a previous key I have created on this appliance.Running your Script over SSH from a Remote SystemHere I have created a basic test script, and saved it as test.ecma3:[geoff@lightning ~] cat test.ecma3 script// This is a test script, By Geoff Ongley 2010.printf("Testing script remotely over ssh\n");.Now, we can run this script remotely with our keyless login:[geoff@lightning ~] ssh -i .ssh/nas_key_rsa root@fishy10 < test.ecma3Pseudo-terminal will not be allocated because stdin is not a terminal.Testing script remotely over sshPutting it Together - An Example Completed Quota Gathering ScriptSo now we have a lot of the basics to creating a script, let us do something useful, like, find out how much every user is using, on every share on the system (you will recognise some of the code from my previous examples): script/************************************** Quick and Dirty Quota Check script ** Written By Geoff Ongley            ** 25 October 2010                    **************************************/function getUserQuota(usr){        run('select ' + usr);        var username=get('name');        var usage=get('usage');        var quota=get('quota');        var usage_g=usage / 1073741824; // convert bytes to gigabytes        var quota_g=quota / 1073741824; // as above        var quota_percent=0        if (quota > 0)        {                quota_percent=(usage / quota)*(100/1);        }        printf("    %20s        %8.2f           %8.2f           %d%%\n",username,usage_g,quota_g,quota_percent);        run('done'); // done with this selected user}function getShareQuota(shar){        //printf("DEBUG: selecting share %s\n", shar);        run('select ' + shar);        printf("  SHARE: %s\n", shar);        try        {                run('users');                printf("    %20s        %11s    %11s    %3s\n","Username","Usage(G)","Quota(G)","Quota(%)");                printf("    %20s        %11s    %11s    %4s\n","--------","--------","--------","--------");                                users=list();                for(k=0; k < users.length; k++)                {                        user=users[k];                        getUserQuota(user);                }                run('done'); // exit user context        }        catch(err)        {                printf("    SKIPPING %s - This is NOT a NFS or CIFs share, not looking for users\n", shar);        }        run('done'); // done with this share}function getShares(proj){        //printf("DEBUG: selecting project %s\n",proj);        run('select ' + proj);        shares=list();        printf("Project: %s\n", proj);        for(j=0; j < shares.length; j++)        {                share=shares[j];                getShareQuota(share);        }        run('done'); // exit selected project}function getProjects(){        run('cd /');        run('shares');        projects=list();                for (i=0; i < projects.length; i++)        {                var project=projects[i];                getShares(project);        }        run('done'); // exit context for all projects}getProjects();.Which can be run as follows, and will print information like this:[geoff@lightning ~/FISHWORKS_SCRIPTS] ssh -i ~/.ssh/nas_key_rsa root@fishy10 < get_quota_utilisation.ecma3Pseudo-terminal will not be allocated because stdin is not a terminal.Project: another-project  SHARE: and-another                Username           Usage(G)       Quota(G)    Quota(%)                --------           --------       --------    --------                  nobody            0.00            0.00        0%                 geoffro            0.05            0.00        0%                   Billy            0.10            0.00        0%                    root            0.00            0.00        0%            testing-user            0.05            0.00        0%  SHARE: another-share                Username           Usage(G)       Quota(G)    Quota(%)                --------           --------       --------    --------                    root            0.00            0.00        0%                  nobody            0.00            0.00        0%                 geoffro            0.05            0.49        9%            testing-user            0.05            0.02        249%                   Billy            0.10            0.29        33%  SHARE: bob                Username           Usage(G)       Quota(G)    Quota(%)                --------           --------       --------    --------                  nobody            0.00            0.00        0%                    root            0.00            0.00        0%  SHARE: more-shares-for-all                Username           Usage(G)       Quota(G)    Quota(%)                --------           --------       --------    --------                   Billy            0.10            0.00        0%            testing-user            0.05            0.00        0%                  nobody            0.00            0.00        0%                    root            0.00            0.00        0%                 geoffro            0.05            0.00        0%  SHARE: yep                Username           Usage(G)       Quota(G)    Quota(%)                --------           --------       --------    --------                    root            0.00            0.00        0%                  nobody            0.00            0.00        0%                   Billy            0.10            0.01        999%            testing-user            0.05            0.49        9%                 geoffro            0.05            0.00        0%Project: default  SHARE: Test-LUN    SKIPPING Test-LUN - This is NOT a NFS or CIFs share, not looking for users  SHARE: test-geoff                Username           Usage(G)       Quota(G)    Quota(%)                --------           --------       --------    --------                 geoffro            0.05            0.00        0%                    root            3.18           10.00        31%                    uucp            0.00            0.00        0%                  nobody            0.59            0.49        119%^CKilled by signal 2.Creating a WorkflowWorkflows are scripts that we store on the appliance, and can have the script execute either on request (even from the BUI), or on an event such as a threshold being met.Workflow BasicsA workflow allows you to create a simple process that can be executed either via the BUI interface interactively, or by an alert being raised (for some threshold being reached, for example).The basics parameters you will have to set for your "workflow object" (notice you're creating a variable, that embodies ECMAScript) are as follows (parameters is optional):name: A name for this workflowdescription: A Description for the workflowparameters: A set of input parameters (useful when you need user input to execute the workflow)execute: The code, the script itself to execute, which will be function (parameters)With parameters, you can specify things like this (slightly modified sample taken from the System Administration Guide):          ...parameters:        variableParam1:         {                             label: 'Name of Share',                             type: 'String'                  },                  variableParam2                  {                             label: 'Share Size',                             type: 'size'                  },execute: ....};  Note the commas separating the sections of name, parameters, execute, and so on. This is important!Also - there is plenty of properties you can set on the parameters for your workflow, these are described in the Sun ZFS Storage System Administration Guide.Creating a Basic Workflow from a Basic ScriptTo make a basic script into a basic workflow, you need to wrap the following around your script to create a 'workflow' object:var workflow = {name: 'Get User Quotas',description: 'Displays Quota Utilisation for each user on each share',execute: function() {// (basic script goes here, minus the "script" at the beginning, and "." at the end)}};However, it appears (at least in my experience to date) that the workflow object may only be happy with one function in the execute parameter - either that or I'm doing something wrong. As far as I can tell, after execute: you should only have a basic one function context like so:execute: function(){}To deal with this, and to give an example similar to our script earlier, I have created another simple quota check, to show the same basic functionality, but in a workflow format:var workflow = {name: 'Get User Quotas',description: 'Displays Quota Utilisation for each user on each share',execute: function () {        run('cd /');        run('shares');        projects=list();                for (i=0; i < projects.length; i++)        {                run('select ' + projects[i]);                shares=list('filesystem');                printf("Project: %s\n", projects[i]);                for(j=0; j < shares.length; j++)                {                        run('select ' +shares[j]);                        try                        {                                run('users');                                printf("  SHARE: %s\n", shares[j]);                                printf("    %20s        %11s    %11s    %3s\n","Username","Usage(G)","Quota(G)","Quota(%)");                                printf("    %20s        %11s    %11s    %4s\n","--------","--------","--------","-------");                                users=list();                                for(k=0; k < users.length; k++)                                {                                        run('select ' + users[k]);                                        username=get('name');                                        usage=get('usage');                                        quota=get('quota');                                        usage_g=usage / 1073741824; // convert bytes to gigabytes                                        quota_g=quota / 1073741824; // as above                                        quota_percent=0                                        if (quota > 0)                                        {                                                quota_percent=(usage / quota)*(100/1);                                        }                                        printf("    %20s        %8.2f   %8.2f   %d%%\n",username,usage_g,quota_g,quota_percent);                                        run('done');                                }                                run('done'); // exit user context                        }                        catch(err)                        {                        //      printf("    %s is a LUN, Not looking for users\n", shares[j]);                        }                        run('done'); // exit selected share context                }                run('done'); // exit project context        }        }};SummaryThe Sun ZFS Storage 7000 Appliance offers lots of different and interesting features to Sun/Oracle customers, including the world renowned Analytics. Hopefully the above will help you to think of new creative things you could be doing by taking advantage of one of the other neat features, the internal scripting engine!Some references are below to help you continue learning more, I'll update this post as I do the same! Enjoy...More information on ECMAScript 3A complete reference to ECMAScript 3 which will help you learn more of the details you may be interested in, can be found here:http://www.ecma-international.org/publications/files/ECMA-ST-ARCH/ECMA-262,%203rd%20edition,%20December%201999.pdfMore Information on Administering the Sun ZFS Storage 7000The Sun ZFS Storage 7000 System Administration guide can be a useful reference point, and can be found here:http://wikis.sun.com/download/attachments/186238602/2010_Q3_2_ADMIN.pdf

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  • Problme in JsonResult

    - by Saravanan I M
    I am using the jasonresult for listing all the cities under a country. I retrieve the data from database and load it to a dropdown list using jquery. The problem is if the cities goes beyond 3000 then the jasonresult is not working. $(document).ready(function () { //Hook onto the MakeID list's onchange event $("#Country").change(function () { //build the request url $("#HomeTown").empty(); var url = '' + "Location/GetCitiesByCountry/" + $("#Country").val(); $.getJSON(url, function (data) { $.each(data, function (index, optionData) { $("#HomeTown").append("" + optionData.asciiname + ""); }); $("#HomeTown").option[0].selected = true; }); }).change(); });

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  • Use javac fork attribute with IBM JDK

    - by avjaz
    Hi - I have a large ant build that I'm working on, that is currently running out of memory. One ways I've read that can help mitigate this problem is to use javac fork="true" to run javac in a separate jvm. My problem is that I need to compile the project with the IBM JDK (this is not the JDK referenced by JAVA_HOME, and I would prefer it not to be). I tried setting the executable attribute of Ant's javac, to the path to IBM's javac but no joy (the project still won't compile). Ant's docs for the executable attribute state: Complete path to the javac executable to use in case of fork="yes". Defaults to the compiler of the Java version that is currently running Ant. Ignored if fork="no". Since Ant 1.6 this attribute can also be used to specify the path to the executable when using jikes, jvc, gcj or sj. Does anyone have any ideas? Thanks -

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  • XAML trigger as StaticResource

    - by adrianm
    Why can't I create a trigger and use it as a static resource in XAML? <Window.Resources> <Trigger x:Key="ValidationTrigger" x:Shared="False" Property="Validation.HasError" Value="true"> <Setter Property="FrameworkElement.ToolTip" Value="{Binding RelativeSource={x:Static RelativeSource.Self}, Path=(Validation.Errors)/ErrorContent}"/> </Trigger> <Style TargetType="{x:Type TextBox}" BasedOn="{StaticResource {x:Type TextBox}}"> <Style.Triggers> <StaticResource ResourceKey="ValidationTrigger"/> </Style.Triggers> </Style> </Window.Resources> I get an errormessage at runtime "Value cannot be null. Parameter name: triggerBase Error at object 'System.Windows.Markup.StaticResourceHolder' in markup file"

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  • Django - How to do CSFR on public pages? Or, better yet, how should it be used period?

    - by orokusaki
    After reading this: http://docs.djangoproject.com/en/dev/ref/contrib/csrf/#how-to-use-it I came to the conclusion that it is not valid to use this except for when you trust the person who is using the page which enlists it. Is this correct? I guess I don't really understand when it's safe to use this because of this statement: This should not be done for POST forms that target external URLs, since that would cause the CSRF token to be leaked, leading to a vulnerability. The reason it's confusing is that to me an "external URL" would be on that isn't part of my domain (ie, I own www.example.com and put a form that posts to www.spamfoo.com. This obviously can't be the case since people wouldn't use Django for generating forms that post to other people's websites, but how could it be true that you can't use CSRF protection on public forms (like a login form)?

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  • SWT Layout for absolute positioning with minimal-spanning composites

    - by pure.equal
    Hi, I'm writing a DND-editor where I can position elemtents (like buttons, images ...) freely via absolute positioning. Every element has a parent composite. These composites should span/grasp/embrace every element they contain. There can be two or more elements in the same composite and a composite can contain another composite. This image shows how it should look like. To achive this I wrote a custom layoutmanager: import org.eclipse.swt.SWT; import org.eclipse.swt.graphics.Point; import org.eclipse.swt.widgets.Composite; import org.eclipse.swt.widgets.Control; import org.eclipse.swt.widgets.Layout; public class SpanLayout extends Layout { Point[] sizes; int calcedHeight, calcedWidth, calcedX, calcedY; Point[] positions; /* * (non-Javadoc) * * @see * org.eclipse.swt.widgets.Layout#computeSize(org.eclipse.swt.widgets.Composite * , int, int, boolean) * * A composite calls computeSize() on its associated layout to determine the * minimum size it should occupy, while still holding all its child controls * at their minimum sizes. */ @Override protected Point computeSize(Composite composite, int wHint, int hHint, boolean flushCache) { int width = wHint, height = hHint; if (wHint == SWT.DEFAULT) width = composite.getBounds().width; if (hHint == SWT.DEFAULT) height = composite.getBounds().height; return new Point(width, height); } /* * (non-Javadoc) * * @see * org.eclipse.swt.widgets.Layout#layout(org.eclipse.swt.widgets.Composite, * boolean) * * Calculates the positions and sizes for the children of the passed * Composite, then places them accordingly by calling setBounds() on each * one. */ @Override protected void layout(Composite composite, boolean flushCache) { Control children[] = composite.getChildren(); for (int i = 0; i < children.length; i++) { calcedX = calcX(children[i]); calcedY = calcY(children[i]); calcedHeight = calcHeight(children[i]) - calcedY; calcedWidth = calcWidth(children[i]) - calcedX; if (composite instanceof Composite) { calcedX = calcedX - composite.getLocation().x; calcedY = calcedY - composite.getLocation().y; } children[i].setBounds(calcedX, calcedY, calcedWidth, calcedHeight); } } private int calcHeight(Control control) { int maximum = 0; if (control instanceof Composite) { if (((Composite) control).getChildren().length > 0) { for (Control child : ((Composite) control).getChildren()) { int calculatedHeight = calcHeight(child); if (calculatedHeight > maximum) { maximum = calculatedHeight; } } return maximum; } } return control.computeSize(SWT.DEFAULT, SWT.DEFAULT, true).y + control.getLocation().y; } private int calcWidth(Control control) { int maximum = 0; if (control instanceof Composite) { if (((Composite) control).getChildren().length > 0) { for (Control child : ((Composite) control).getChildren()) { int calculatedWidth = calcWidth(child); if (calculatedWidth > maximum) { maximum = calculatedWidth; } } return maximum; } } return control.computeSize(SWT.DEFAULT, SWT.DEFAULT, true).x + control.getLocation().x; } private int calcX(Control control) { int minimum = Integer.MAX_VALUE; if (control instanceof Composite) { if (((Composite) control).getChildren().length > 0) { for (Control child : ((Composite) control).getChildren()) { int calculatedX = calcX(child); if (calculatedX < minimum) { minimum = calculatedX; } } return minimum; } } return control.getLocation().x; } private int calcY(Control control) { int minimum = Integer.MAX_VALUE; if (control instanceof Composite) { if (((Composite) control).getChildren().length > 0) { for (Control child : ((Composite) control).getChildren()) { int calculatedY = calcY(child); if (calculatedY < minimum) { minimum = calculatedY; } } return minimum; } } return control.getLocation().y; } } The problem with it is that it always positions the composite at the position (0,0). This is because it tries to change the absolute positioning into a relative one. Lets say I position a image at position (100,100) and one at (200,200). Then it has to calculate the location of the composite to be at (100,100) and spanning the one at (200,200). But as all child positions are relative to their parents I have to change the positions of the children to remove the 100px offset of the parent. When the layout gets updated it moves everything to the top-left corner (as seen in the image) because the position of the image is not (100,100) but (0,0) since I tried to remove the 100px offset of the partent. Where is my error in reasoning? Is this maybe a totally wrong approach? Is there maybe an other way to achive the desired behavior? Thanks in advance! Best regards, Ed

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  • Consume a WebService with Integrated authentication from WPF windows application

    - by Tr1stan
    I have written a WPF windows application that consumes a .net WebService. This works fine when the web service in hosted to allow anonymous connections, however the WebService I need to consume when we go live will be held within a website that has Integrated Authentication enabled. The person running the WPF application will be logged onto a computer within the same domain as the web server and will have permission to see the WebService (without entering any auth info) if browsing to it using a web browser that is NTLM auth enabled. Is it possible to pass through the details of the already logged in user running the application to the WebService? Here is the code I'm currently using: MyWebService.SearchSoapClient client = new SearchSoapClient(); //From the research I've done I think I need to something with these: //UserName.PreAuthenticate = true; //System.Net.CredentialCache.DefaultCredentials; List<Person> result = client.FuzzySearch("This is my search string").ToList(); Any pointers much appreciated.

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  • Automated processing of an Email in C#

    - by Christian Payne
    Hi All, Similar question as this one but for a Microsoft Environment. Email -- Exchange Server --[something] For the [something] I was using Outlook 2003 & C# but it feels messy (A program is trying to access outlook, this could be a virus etc) Microsoft.Office.Interop.Outlook.Application objOutlook = new Microsoft.Office.Interop.Outlook.Application(); Microsoft.Office.Interop.Outlook.NameSpace objNS = objOutlook.GetNamespace("MAPI"); objNS.Logon("MAPIProfile", "MAPIPassword", false, true); Is this the best way to do it? Is there a better way of retrieving and processing emails in a Microsoft environment???

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  • C# : Error while accessing Active Directory

    - by Mohsan
    hi. i am facing some problems in accessing Active Directory from my winform app. what I want is to create a user and query user from Active Directory. here is code snippet for find user public bool FindUser(string username) { using (PrincipalContext context = new PrincipalContext(ContextType.Domain, this.domainName, this.DomainUserName, this.DomainPassword)) { UserPrincipal user = UserPrincipal.FindByIdentity(context, username); return (user != null) ? true : false; } } i am unable to create object of PrincipalContext based on given arguments. i am getting this exception "{"The server could not be contacted."}" and inner exception states that "{"The LDAP server is unavailable."}" where as domain is running. i can ping to it and can also connect to this domain. any suggestion about these exceptions?

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  • Flex BarChart and XML

    - by theband
    <mx:BarChart id="barChart" showDataTips="true" dataProvider="{testInfo}" width="100%" height="100%"> <mx:verticalAxis> <mx:CategoryAxis categoryField="ProjectName"/> </mx:verticalAxis> <mx:series> <mx:BarSeries id="barSeries" yField="ProjectName" xField="State" displayName="State" /> </mx:series> </mx:BarChart> I get the Project Names in the y -Axis, but nothing is displayed in the Chart. Could not construe on what's going as wrong. private function xmlHandler(evt:ResultEvent):void{ testInfo = evt.result.Project; }

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  • Psuedo-Backwards Builder Pattern?

    - by Avid Aardvark
    In a legacy codebase I have a very large class with far too many fields/responsibilities. Imagine this is a Pizza object. It has highly granular fields like: hasPepperoni hasSausage hasBellPeppers I know that when these three fields are true, we have a Supreme pizza. However, this class is not open for extension or change, so I can't add a PizzaType, or isSupreme(), etc. Folks throughout the codebase duplicate the same "if(a && b && c) then isSupreme)" logic all over place. This issue comes up for quite a few concepts, so I'm looking for a way to deconstruct this object into many subobjects, e.g. a pseudo-backwards Builder Pattern. PizzaType pizzaType = PizzaUnbuilder.buildPizzaType(Pizza); //PizzaType.SUPREME Dough dough = PizzaUnbuilder.buildDough(Pizza); Is this the right approach? Is there a pattern for this already? Thanks!

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  • How can I customise Zend_Form regex error messages?

    - by Matt
    I have the following code: $postcode = $form-createElement('text', 'postcode'); $postcode-setLabel('Post code:'); $postcode-addValidator('regex', false, array('/^[a-z]{1,3}[0-9]{1,3} ?[0-9]{1,3}[a-z]{1,3}$/i')); $postcode-addFilters(array('StringToUpper')); $postcode-setRequired(true); It creates an input field in a form and sets a regex validation rule and works just fine. The problem is that the error message it displays when a user enters an invalid postcode is this: 'POSTCODE' does not match against pattern '/^[a-z]{1,3}[0-9]{1,3} ?[0-9]{1,3}[a-z]{1,3}$/i' (where input was POSTCODE) How can I change this message to be a little more friendly?

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  • How to Create Site using Sharepoint web services?

    - by Pari
    Hi All, I am tring to create site on sharepoint programatically using Sharepoint Web Services.(C#). I tried Admin.asmx service (CreateSite method). But it's showing error: "An unhandled exception of type 'System.InvalidOperationException' occurred in System.Web.Services.dll". I tried with all possible parameters. Curremtly referring Below Links: http://www.oliebol.org/blog/Lists/Posts/Post.aspx?ID=6 http://msdn.microsoft.com/en-us/library/administration.admin.createsite.aspx My Code: Admin admService = new Admin(); admService.Credentials = new NetworkCredential(username,password,domain); admService.Url = "http://mychserver/_vti_adm/admin.asmx"; admService.PreAuthenticate = true; try { String SitePath = "http://myserver/SiteDirectory/SharepointSampleSite"; admService.CreateSite(SitePath,"First Site", "Sample Site", 1033, "STS#0", "Domain\\username",username,userid, "", ""); } catch (System.Web.Services.Protocols.SoapException ex) { MessageBox.Show("Message:\n" + ex.Message + "\nDetail:\n" +ex.Detail.InnerText + "\nStackTrace:\n" + ex.StackTrace); } Thanx,

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  • Databind a datagrid header combobox from ViewModel

    - by Mike
    I've got a Datagrid with a column defined as this: <Custom:DataGridTextColumn HeaderStyle="{StaticResource ComboBoxHeader}" Width="Auto" Header="Type" Binding="{Binding Path=Type}" IsReadOnly="True" /> The ComboBoxHeader style is defined in a resource dictionary as this: <Style x:Key="ComboBoxHeader" TargetType="{x:Type my:DataGridColumnHeader}"> <Setter Property="VerticalContentAlignment" Value="Center"/> <Setter Property="Template"> <Setter.Value> <ControlTemplate TargetType="{x:Type my:DataGridColumnHeader}"> <ControlTemplate.Resources> <Storyboard x:Key="ShowFilterControl"> <ObjectAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="filterComboBox" Storyboard.TargetProperty="(UIElement.Visibility)"> <DiscreteObjectKeyFrame KeyTime="00:00:00" Value="{x:Static Visibility.Visible}"/> <DiscreteObjectKeyFrame KeyTime="00:00:00.5000000" Value="{x:Static Visibility.Visible}"/> </ObjectAnimationUsingKeyFrames> <ColorAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="filterComboBox" Storyboard.TargetProperty="(Panel.Background).(SolidColorBrush.Color)"> <SplineColorKeyFrame KeyTime="00:00:00" Value="Transparent"/> <SplineColorKeyFrame KeyTime="00:00:00.5000000" Value="White"/> </ColorAnimationUsingKeyFrames> </Storyboard> <Storyboard x:Key="HideFilterControl"> <ObjectAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="filterComboBox" Storyboard.TargetProperty="(UIElement.Visibility)"> <DiscreteObjectKeyFrame KeyTime="00:00:00.4000000" Value="{x:Static Visibility.Collapsed}"/> </ObjectAnimationUsingKeyFrames> <ColorAnimationUsingKeyFrames BeginTime="00:00:00" Storyboard.TargetName="filterComboBox" Storyboard.TargetProperty="(UIElement.OpacityMask).(SolidColorBrush.Color)"> <SplineColorKeyFrame KeyTime="00:00:00" Value="Black"/> <SplineColorKeyFrame KeyTime="00:00:00.4000000" Value="#00000000"/> </ColorAnimationUsingKeyFrames> </Storyboard> </ControlTemplate.Resources> <my:DataGridHeaderBorder x:Name="dataGridHeaderBorder" Margin="0" VerticalAlignment="Top" Height="31" IsClickable="{TemplateBinding CanUserSort}" IsHovered="{TemplateBinding IsMouseOver}" IsPressed="{TemplateBinding IsPressed}" SeparatorBrush="{TemplateBinding SeparatorBrush}" SeparatorVisibility="{TemplateBinding SeparatorVisibility}" SortDirection="{TemplateBinding SortDirection}" Background="{TemplateBinding Background}" BorderBrush="{TemplateBinding BorderBrush}" BorderThickness="{TemplateBinding BorderThickness}" Padding="{TemplateBinding Padding}" Grid.ColumnSpan="1"> <Grid x:Name="grid" Width="Auto" Height="Auto" RenderTransformOrigin="0.5,0.5"> <Grid.RenderTransform> <TransformGroup> <ScaleTransform/> <SkewTransform/> <RotateTransform/> <TranslateTransform/> </TransformGroup> </Grid.RenderTransform> <Grid.ColumnDefinitions> <ColumnDefinition Width="*"/> </Grid.ColumnDefinitions> <ContentPresenter x:Name="contentPresenter" HorizontalAlignment="{TemplateBinding HorizontalContentAlignment}" VerticalAlignment="{TemplateBinding VerticalContentAlignment}" SnapsToDevicePixels="{TemplateBinding SnapsToDevicePixels}" ContentStringFormat="{TemplateBinding ContentStringFormat}" ContentTemplate="{TemplateBinding ContentTemplate}"> <ContentPresenter.Content> <MultiBinding Converter="{StaticResource headerConverter}"> <MultiBinding.Bindings> <Binding ElementName="filterComboBox" Path="Text" /> <Binding RelativeSource="{RelativeSource TemplatedParent}" Path="Content" /> </MultiBinding.Bindings> </MultiBinding> </ContentPresenter.Content> </ContentPresenter> <ComboBox ItemsSource="{Binding Path=Types}" x:Name="filterComboBox" VerticalAlignment="Center" HorizontalAlignment="Right" MinWidth="20" Height="Auto" OpacityMask="Black" Visibility="Collapsed" Text="" Grid.Column="0" Grid.ColumnSpan="1"/> </Grid> </my:DataGridHeaderBorder> <ControlTemplate.Triggers> <Trigger Property="IsMouseOver" Value="True"> <Trigger.EnterActions> <BeginStoryboard x:Name="ShowFilterControl_BeginStoryboard" Storyboard="{StaticResource ShowFilterControl}"/> <StopStoryboard BeginStoryboardName="HideFilterControl_BeginShowFilterControl"/> </Trigger.EnterActions> <Trigger.ExitActions> <BeginStoryboard x:Name="HideFilterControl_BeginShowFilterControl" Storyboard="{StaticResource HideFilterControl}"/> <StopStoryboard BeginStoryboardName="ShowFilterControl_BeginStoryboard"/> </Trigger.ExitActions> </Trigger> </ControlTemplate.Triggers> </ControlTemplate> </Setter.Value> </Setter> <Setter Property="Background"> <Setter.Value> <LinearGradientBrush EndPoint="0.5,1" StartPoint="0.5,0"> <GradientStop Color="#FF0067AD" Offset="1"/> <GradientStop Color="#FF003355" Offset="0.5"/> <GradientStop Color="#FF78A8C9" Offset="0"/> </LinearGradientBrush> </Setter.Value> </Setter> <Setter Property="Foreground" Value="White"/> <Setter Property="BorderBrush"> <Setter.Value> <LinearGradientBrush EndPoint="0.5,1" StartPoint="0.5,0"> <GradientStop Color="#D8000000" Offset="0.664"/> <GradientStop Color="#7F003355" Offset="1"/> </LinearGradientBrush> </Setter.Value> </Setter> <Setter Property="FontWeight" Value="Bold"/> <Setter Property="BorderThickness" Value="1,1,1,0"/> <Setter Property="HorizontalContentAlignment" Value="Center"/> <Setter Property="Padding" Value="5,0"/> </Style> As you can see, I'm trying to databind the combobox's ItemsSource to Types, but this doesn't work. The list is in my ViewModel that is being applied to my page, how would I specify in this style that is in my resource dictionary that I want to bind to a source in my viewmodel.

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  • jqGrid footer cells "inherits" CSS from cells in the main grid

    - by Tore
    I have a footerrow in my jqGrid where I sum up the values in some of the columns. I set the footer using the 'footerData' function when the grid has completed loading. This requires the 'footerrow' property in the grid-options to be set to 'true'. Some of the columns which I don't sum up have CSS applied to them (to show some icons in the cells), which is set using the 'classes' property in the colModel API. The problem is that these CSS-classes are also applied to the cells in the footerrow. I don't want them applied there, but I don't know how to prevent them from being shown. I tried to use jQuery to remove the 'class' property from the td elements after calling the 'footerData' function. The problem is that while the grid is loading, the icons are flashed to the user. How can I prevent the CSS from being applied in the first place?

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  • Google App Engine (python): TemplateSyntaxError: 'for' statements with five words should end in 'rev

    - by Phil
    This is using the web app framework, not Django. The following template code is giving me an TemplateSyntaxError: 'for' statements with five words should end in 'reversed' error when I try to render a dictionary. I don't understand what's causing this error. Could somebody shed some light on it for me? {% for code, name in charts.items %} <option value="{{code}}">{{name}}</option> {% endfor %} I'm rendering it using the following: class GenerateChart(basewebview): def get(self): values = {"datepicker":True} values["charts"] = {"p3": "3D Pie Chart", "p": "Segmented Pied Chart"} self.render_page("generatechart.html", values) class basewebview(webapp.RequestHandler): ''' Base class for all webapp.RequestHandler type classes ''' def render_page(self, filename, template_values=dict()): filename = "%s/%s" % (_template_dir, filename) path = os.path.join(os.path.dirname(__file__), filename) self.response.out.write(template.render(path, template_values))

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  • Unable to send mail through Google SMTP with PHPMailer

    - by bartclaeys
    Hello, I'm trying to send out mail using Google's SMTP in combination with PHPMailer, but I can't get it to work. This is my code: $mail->IsSMTP(); $mail->Host = "smtp.gmail.com"; $mail->SMTPAuth = true; $mail->SMTPSecure = "ssl"; $mail->Username = "[email protected]"; $mail->Password = "**********"; $mail->Port = "465"; First I do not fully understand what should be filled in as 'SMTPSecure', some say 'ssl', other say 'tls'. Next for 'Port' I could enter '465' or '587'. But none of the combinations work... Note that I'm using a regular Gmail account and not Google Apps. In my Gmail account I've enabled 'POP access'. The error I get is: "Must issue a STARTTLS command first". Which means SSL failed, but don't know why...

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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