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  • Wifi randomly drops on Windows 8 laptop

    - by JosiahS
    First of all, I did a lot of research on this problem, and I wasn't able to come to any helpful conclusion. I've finally decided that I need advice from those who might know where to look. So don't let me down. :P I used to have an older Windows 7 laptop, which worked great for basic office and web browsing. However, I wanted something that would play actual modern games. So I recently bought a Sager NP8235 with the Intel Wireless-AC 7260 wifi card, and installed Windows 8 Pro on it. And ever since, I've been having problems with the wifi. Generally, what happens is if I leave the laptop on but inactive for an extended amount of time (I've estimated it around an hour to two), the wifi will start dropping randomly. If I happened to have a download going at the time, it usually causes the download to fail. Or, if I put the laptop to sleep overnight, the next morning I usually have to restart the computer because the wifi device apparently stops working (it literally won't turn on). Also, and most frustrating, whenever I'm on a video chat (like Skype), after about ten minutes, the connection will start lagging like crazy, until it forces Skype to end the call. After that, I usually have to disable and reenable the wifi to get it working again. I know it isn't our internet, because all the other computers in our house (~8) don't have any issues. Even the old Windows 7 laptop (connected also over wifi) works just fine, scoring the normal ~3Mbps average on speedtest.net (yes, I know our internet is slow, we live out in the country). Additionally, when I connect the Sager directly to the router via ethernet, the internet instantly starts working just great. Like I said, I've done a lot of googling to figure out what's going on, and I haven't been able to find anything that worked for me. Is it Windows 8 conflicting with the Wifi drivers? As of this writing, I have the Intel drivers v16.1.5.2 installed (without the extra Intel software). Or is it our router? It's a TP-Link TL-WR841ND, set to the default settings. The Sager is currently being assigned to a static IP, if that makes any difference. And yet, the old windows 7 laptop has a much more stable connection than the Sager. Anyone have any ideas? At this point, I'd appreciate even knowing what the problem is.

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  • What is wrong with my gtkrc file?

    - by PP
    I have written following gtkrc file from some other theme gtkrc file. This theme is normal theme with buttons using pixmap theme engine. I have also given background image to GtkEntry. Problem is that, When i use this theme my buttons doesn't show text one them and my entry box does not show cursor. Plus in engine "pixmap" tag I need to specify image name with it's path as I have already mentioned pixmap_path on the top of rc file but why I still need to specify the path in file = "xxx" # gtkrc file. pixmap_path "./backgrounds:./icons:./buttons:./emotions" gtk-button-images = 1 #Icon Sizes and color definitions gtk-icon-sizes = "gtk-small-toolbar=16,16:gtk-large-toolbar=24,24:gtk-button=16,16" gtk-toolbar-icon-size = GTK_ICON_SIZE_SMALL_TOOLBAR gtk_color_scheme = "fg_color:#000000\nbg_color:#848484\nbase_color:#000000\ntext_color:#000000\nselected_bg_color:#f39638\nselected_fg_color:#000000\ntooltip_bg_color:#634110\ntooltip_fg_color:#ffffff" style "theme-default" { xthickness = 10 ythickness = 10 GtkEntry::honors-transparent-bg-hint = 0 GtkMenuItem::arrow-spacing = 20 GtkMenuItem::horizontal-padding = 50 GtkMenuItem::toggle-spacing = 30 GtkOptionMenu::indicator-size = {11, 5} GtkOptionMenu::indicator-spacing = {6, 5, 4, 4} GtkTreeView::horizontal_separator = 5 GtkTreeView::odd_row_color = "#efefef" GtkTreeView::even_row_color = "#e3e3e3" GtkWidget::link-color = "#0062dc" # blue GtkWidget::visited-link-color = "#8c00dc" #purple GtkButton::default_border = { 0, 0, 0, 0 } GtkButton::child-displacement-x = 0 GtkButton::child-displacement-y = 1 GtkWidget::focus-padding = 0 GtkRange::trough-border = 0 GtkRange::slider-width = 19 GtkRange::stepper-size = 19 GtkScrollbar::min_slider_length = 36 GtkScrollbar::has-secondary-backward-stepper = 1 GtkPaned::handle_size = 8 GtkMenuBar::internal-padding = 0 GtkTreeView::expander_size = 13 #15 GtkExpander::expander_size = 13 #17 GtkScale::slider-length = 35 GtkScale::slider-width = 17 GtkScale::trough-border = 0 GtkWidget::link-color = "#0062dc" GtkWidget::visited-link-color = "#8c00dc" #purple WnckTasklist::fade-overlay-rect = 0 WnckTasklist::fade-loop-time = 5.0 # 5 seconds WnckTasklist::fade-opacity = 0.5 # final opacity #makes menu only overlap border GtkMenu::horizontal-offset = -1 #removes extra padding at top and bottom of menus. Makes menuitem overlap border GtkMenu::vertical-padding = 0 #set to the same as roundness, used for better hotspot selection of tabs GtkNotebook::tab-curvature = 2 GtkNotebook::tab-overlap = 4 GtkMenuItem::arrow-spacing = 10 GtkOptionMenu ::indicator-size = {11, 5} GtkCheckButton ::indicator-size = 16 GtkCheckButton ::indicator-spacing = 1 GtkRadioButton ::indicator-size = 16 GtkTreeView::horizontal_separator = 2 GtkTreeView::odd_row_color = "#efefef" GtkTreeView::even_row_color = "#e3e3e3" NautilusIconContainer::normal_icon_color = "#ff0000" GtkEntry::inner-border = {0, 0, 0, 0} GtkScrolledWindow::scrollbar-spacing = 0 GtkScrolledWindow::scrollbars-within-bevel = 1 fg[NORMAL] = @fg_color fg[ACTIVE] = @fg_color fg[PRELIGHT] = @fg_color fg[SELECTED] = @selected_fg_color fg[INSENSITIVE] = shade (3.0,@fg_color) bg[NORMAL] = @bg_color bg[ACTIVE] = shade (0.95,@bg_color) bg[PRELIGHT] = mix(0.92, shade (1.1,@bg_color), @selected_bg_color) bg[SELECTED] = @selected_bg_color bg[INSENSITIVE] = shade (1.06,@bg_color) base[NORMAL] = @base_color base[ACTIVE] = shade (0.65,@base_color) base[PRELIGHT] = @base_color base[SELECTED] = @selected_bg_color base[INSENSITIVE] = shade (1.025,@bg_color) text[NORMAL] = @text_color text[ACTIVE] = shade (0.95,@base_color) text[PRELIGHT] = @text_color text[SELECTED] = @selected_fg_color text[INSENSITIVE] = mix (0.675,shade (0.95,@bg_color),@fg_color) } style "theme-entry" { xthickness = 10 ythickness = 10 GtkEntry::inner-border = {10, 10, 10, 10} GtkEntry::progress-border = {10, 10, 10, 10} GtkEntry::icon-prelight = 1 GtkEntry::state-hintt = 1 #GtkEntry::honors-transparent-bg-hint = 1 text[NORMAL] = "#000000" text[ACTIVE] = "#787878" text[INSENSITIVE] = "#787878" text[SELECTED] = "#FFFFFF" engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = FALSE file = "./backgrounds/entry_background.png" border = { 0, 0, 0, 0 } stretch = TRUE } image { function = FLAT_BOX state = PRELIGHT recolorable = FALSE file = "./backgrounds/entry_background.png" border = { 0, 0, 0, 0 } stretch = TRUE } image { function = FLAT_BOX state = ACTIVE recolorable = FALSE file = "./backgrounds/entry_background.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } #----------------------------------------------- #Chat Balloon Incoming background. style "theme-event-box-top-in" { xthickness = 1 ythickness = 1 GtkEventBox::inner-border = {0, 0, 0, 0} engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = TRUE file = "./backgrounds/chat_in_top.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } style "theme-event-box-mid-in" { xthickness = 1 ythickness = 1 GtkEventBox::inner-border = {0, 0, 0, 0} engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = TRUE file = "./backgrounds/chat_in_mid.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } style "theme-event-box-bot-in" { xthickness = 1 ythickness = 1 GtkEventBox::inner-border = {0, 0, 0, 0} engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = TRUE file = "./backgrounds/chat_in_bot.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } #----------------------------------------------- #Chat Balloon Outgoing background. style "theme-event-box-top-out" { xthickness = 1 ythickness = 1 GtkEventBox::inner-border = {0, 0, 0, 0} engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = TRUE file = "./backgrounds/chat_out_top.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } style "theme-event-box-mid-out" { xthickness = 1 ythickness = 1 GtkEventBox::inner-border = {0, 0, 0, 0} engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = TRUE file = "./backgrounds/chat_out_mid.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } style "theme-event-box-bot-out" { xthickness = 1 ythickness = 1 GtkEventBox::inner-border = {0, 0, 0, 0} engine "pixmap" { image { function = FLAT_BOX state = NORMAL recolorable = TRUE file = "./backgrounds/chat_out_bot.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } style "theme-wide" = "theme-default" { xthickness = 2 ythickness = 2 } style "theme-wider" = "theme-default" { xthickness = 3 ythickness = 3 } style "theme-button" { GtkButton::inner-border = {0, 0, 0, 0} GtkWidget::focus-line-width = 0 GtkWidget::focus-padding = 0 bg[NORMAL] = "#414143" bg[ACTIVE] = "#c19676" bg[PRELIGHT] = "#7f4426" bg[SELECTED] = "#ff0000" bg[INSENSITIVE] = "#434346" fg[NORMAL] = "#ffffff" fg[INSENSITIVE] = "#000000" fg[PRELIGHT] = "#ffffff" fg[SELECTED] = "#ffffff" fg[ACTIVE] = "#ffffff" text[NORMAL] = "#ff0000" text[INSENSITIVE] = "#ff0000" text[PRELIGHT] = "#ff0000" text[SELECTED] = "#ff0000" text[INSENSITIVE] = "#434346" text[ACTIVE] = "#ff0000" base[NORMAL] = "#ff0000" base[INSENSITIVE] = "#ff0000" base[PRELIGHT] = "#ff0000" base[SELECTED] = "#ff0000" base[INSENSITIVE] = "#ff0000" engine "pixmap" { image { function = BOX state = NORMAL recolorable = TRUE file = "./buttons/LightButtonAct.png" border = { 0, 0, 0, 0 } stretch = TRUE } image { function = BOX state = PRELIGHT recolorable = TRUE file = "./buttons/LightButtonRoll.png" border = { 0, 0, 0, 0 } stretch = TRUE } image { function = BOX state = ACTIVE recolorable = TRUE file = "./buttons/LightButtonClicked.png" border = { 0, 0, 0, 0 } stretch = TRUE } image { function = BOX state = INSENSITIVE recolorable = TRUE file = "./buttons/LightButtonInact.png" border = { 0, 0, 0, 0 } stretch = TRUE } } } style "theme-toolbar" { xthickness = 2 ythickness = 2 bg[NORMAL] = shade (1.078,@bg_color) } style "theme-handlebox" { bg[NORMAL] = shade (0.95,@bg_color) } style "theme-scale" { bg[NORMAL] = shade (1.06, @bg_color) bg[PRELIGHT] = mix(0.85, shade (1.1,@bg_color), @selected_bg_color) bg[SELECTED] = "#4d4d55" } style "theme-range" { bg[NORMAL] = shade (1.12,@bg_color) bg[ACTIVE] = @bg_color bg[PRELIGHT] = mix(0.95, shade (1.10,@bg_color), @selected_bg_color) #Arrows text[NORMAL] = shade (0.275,@selected_fg_color) text[PRELIGHT] = @selected_fg_color text[ACTIVE] = shade (0.10,@selected_fg_color) text[INSENSITIVE] = mix (0.80,shade (0.90,@bg_color),@fg_color) } style "theme-notebook" = "theme-wider" { xthickness = 4 ythickness = 4 GtkNotebook::tab-curvature = 5 GtkNotebook::tab-vborder = 1 GtkNotebook::tab-overlap = 1 GtkNotebook::tab-vborder = 1 bg[NORMAL] = "#d2d2d2" bg[ACTIVE] = "#e3e3e3" bg[PRELIGHT] = "#848484" bg[SELECTED] = "#848484" bg[INSENSITIVE] = "#848484" text[PRELIGHT] = @selected_fg_color text[NORMAL] = "#000000" text[ACTIVE] = "#737373" text[SELECTED] = "#000000" text[INSENSITIVE] = "#737373" fg[PRELIGHT] = @selected_fg_color fg[NORMAL] = "#000000" fg[ACTIVE] = "#737373" fg[SELECTED] = "#000000" fg[INSENSITIVE] = "#737373" } style "theme-paned" { bg[PRELIGHT] = shade (1.1,@bg_color) } style "theme-panel" { # Menu fg[PRELIGHT] = @selected_fg_color font_name = "Bold 9" text[PRELIGHT] = @selected_fg_color } style "theme-menu" { xthickness = 0 ythickness = 0 bg[NORMAL] = shade (1.16,@bg_color) bg[SELECTED] = "#ff9a00" text[PRELIGHT] = @selected_fg_color fg[PRELIGHT] = @selected_fg_color } style "theme-menu-item" = "theme-menu" { xthickness = 3 ythickness = 3 base[SELECTED] = "#ff9a00" base[NORMAL] = "#ff9a00" base[PRELIGHT] = "#ff9a00" base[INSENSITIVE] = "#ff9a00" base[ACTIVE] = "#ff9a00" bg[SELECTED] = "#ff9a00" bg[NORMAL] = shade (1.16,@bg_color) } style "theme-menubar" { #TODO } style "theme-menubar-item" = "theme-menu-item" { #TODO bg[SELECTED] = "#ff9a00" } style "theme-tree" { xthickness = 2 ythickness = 1 font_name = "Bold 9" GtkWidget::focus-padding = 0 bg[NORMAL] = "#5a595a" bg[PRELIGHT] = "#5a595a" bg[ACTIVE] = "#5a5a5a" fg[NORMAL] = "#ffffff" fg[ACTIVE] = "#ffffff" fg[SELECTED] = "#ff9a00" fg[PRELIGHT] = "#ffffff" bg[SELECTED] = "#ff9a00" base[SELECTED] = "#ff9a00" base[NORMAL] = "#ff9a00" base[PRELIGHT] = "#ff9a00" base[INSENSITIVE] = "#ff9a00" base[ACTIVE] = "#ff9a00" text[NORMAL] = "#000000" text[PRELIGHT] = "#ff9a00" text[ACTIVE] = "#ff9a00" text[SELECTED] = "#ff9a00" text[INSENSITIVE] = "#434346" } style "theme-tree-arrow" { bg[NORMAL] = mix(0.70, shade (0.60,@bg_color), shade (0.80,@selected_bg_color)) bg[PRELIGHT] = mix(0.80, @bg_color, @selected_bg_color) } style "theme-progressbar" { font_name = "Bold" bg[SELECTED] = @selected_bg_color fg[PRELIGHT] = @selected_fg_color bg[ACTIVE] = "#fe7e00" bg[NORMAL] = "#ffba00" } style "theme-tooltips" = "theme-wider" { font_name = "Liberation sans 10" bg[NORMAL] = @tooltip_bg_color fg[NORMAL] = @tooltip_fg_color text[NORMAL] = @tooltip_fg_color } style "theme-combo" = "theme-button" { xthickness = 4 ythickness = 4 text[NORMAL] = "#fd7d00" text[INSENSITIVE] = "#8a8a8a" base[NORMAL] = "#e0e0e0" base[INSENSITIVE] = "#aeaeae" } style "theme-combo-box" = "theme-button" { xthickness = 3 ythickness = 2 bg[NORMAL] = "#343539" bg[PRELIGHT] = "#343539" bg[ACTIVE] = "#26272b" bg[INSENSITIVE] = "#404145" } style "theme-entry-combo-box" { xthickness = 6 ythickness = 3 text[NORMAL] = "#000000" text[INSENSITIVE] = "#8a8a8a" base[NORMAL] = "#ffffff" base[INSENSITIVE] = "#aeaeae" } style "theme-combo-arrow" = "theme-button" { xthickness = 1 ythickness = 1 } style "theme-view" { xthickness = 0 ythickness = 0 } style "theme-check-radio-buttons" { GtkWidget::interior-focus = 0 GtkWidget::focus-padding = 1 text[NORMAL] = "#ff0000" base[NORMAL] = "#ff0000" text[SELECTED] = "#ffffff" text[INSENSITIVE] = shade (0.625,@bg_color) base[PRELIGHT] = mix(0.80, @base_color, @selected_bg_color) bg[NORMAL] = "#438FC6" bg[INSENSITIVE] = "#aeaeae" bg[SELECTED] = "#ff8a01" } style "theme-radio-buttons" = "theme-button" { GtkWidget::interior-focus = 0 GtkWidget::focus-padding = 1 text[SELECTED] = @selected_fg_color text[INSENSITIVE] = shade (0.625,@bg_color) base[PRELIGHT] = mix(0.80, @base_color, @selected_bg_color) bg[NORMAL] = "#ffffff" bg[INSENSITIVE] = "#dcdcdc" bg[SELECTED] = @selected_bg_color } style "theme-spin-button" { bg[NORMAL] = "#d2d2d2" bg[ACTIVE] = "#868686" bg[PRELIGHT] = "#7f4426" bg[SELECTED] = shade(1.10,@selected_bg_color) bg[INSENSITIVE] = "#dcdcdc" base[NORMAL] = "#ffffff" base[INSENSITIVE] = "#dcdcdc" text[NORMAL] = "#000000" text[INSENSITIVE] = "#aeaeae" } style "theme-calendar" { xthickness = 0 ythickness = 0 bg[NORMAL] = "#676767" bg[PRELIGHT] = shade(0.92,@bg_color) bg[ACTIVE] = "#ff0000" bg[INSENSITIVE] = "#ff0000" bg[SELECTED] = "#ff0000" text[PRELIGHT] = "#000000" text[NORMAL] = "#000000" text[INSENSITIVE]= "#000000" text[SELECTED] = "#ffffff" text[ACTIVE] = "#000000" fg[NORMAL] = "#ffffff" fg[PRELIGHT] = "#ffffff" fg[INSENSITIVE] = "#ffffff" fg[SELECTED] = "#ffffff" fg[ACTIVE] = "#ffffff" base[NORMAL] = "#ff0000" base[NORMAL] = "#aeaeae" base[INSENSITIVE] = "#00ff00" base[SELECTED] = "#f3720d" base[ACTIVE] = "#f3720d" } style "theme-separator-menu-item" { xthickness = 1 ythickness = 0 GtkSeparatorMenuItem::horizontal-padding = 2 # We are setting the desired height by using wide-separators # There is no other way to get the odd height ... GtkWidget::wide-separators = 1 GtkWidget::separator-width = 1 GtkWidget::separator-height = 5 } style "theme-frame" { xthickness = 10 ythickness = 0 GtkWidget::LABEL-SIDE-PAD = 14 GtkWidget::LABEL-PAD = 23 fg[NORMAL] = "#000000" fg[ACTIVE] = "#000000" fg[PRELIGHT] = "#000000" fg[SELECTED] = "#000000" fg[INSENSITIVE] = "#000000" bg[NORMAL] = "#e2e2e2" bg[ACTIVE] = "#000000" bg[PRELIGHT] = "#000000" bg[SELECTED] = "#000000" bg[INSENSITIVE] = "#000000" base[NORMAL] = "#000000" base[ACTIVE] = "#000000" base[PRELIGHT] = "#000000" base[SELECTED] = "#000000" base[INSENSITIVE]= "#000000" text[NORMAL] = "#000000" text[ACTIVE] = "#000000" text[PRELIGHT] = "#000000" text[SELECTED] = "#000000" text[INSENSITIVE]= "#000000" } style "theme-textview" { text[NORMAL] = "#000000" text[ACTIVE] = "#000000" text[PRELIGHT] = "#000000" text[SELECTED] = "#000000" text[INSENSITIVE] = "#434648" bg[NORMAL] = "#ffffff" bg[ACTIVE] = "#ffffff" bg[PRELIGHT] = "#ffffff" bg[SELECTED] = "#ffffff" bg[INSENSITIVE] = "#ffffff" fg[NORMAL] = "#ffffff" fg[ACTIVE] = "#ffffff" fg[PRELIGHT] = "#ffffff" fg[SELECTED] = "#ffffff" fg[INSENSITIVE] = "#ffffff" base[NORMAL] = "#ffffff" base[ACTIVE] = "#ffffff" base[PRELIGHT] = "#ffffff" base[SELECTED] = "#ff9a00" base[INSENSITIVE] = "#ffffff" } style "theme-clist" { text[NORMAL] = "#000000" text[ACTIVE] = "#000000" text[PRELIGHT] = "#000000" text[SELECTED] = "#000000" text[INSENSITIVE] = "#434648" bg[NORMAL] = "#353438" bg[ACTIVE] = "#ff9a00" bg[PRELIGHT] = "#ff9a00" bg[SELECTED] = "#ff9a00" bg[INSENSITIVE] = "#ffffff" fg[NORMAL] = "#000000" fg[ACTIVE] = "#ff9a00" fg[PRELIGHT] = "#ff9a00" fg[SELECTED] = "#fdff00" fg[INSENSITIVE] = "#757575" base[NORMAL] = "#ffffff" base[ACTIVE] = "#fdff00" base[PRELIGHT] = "#000000" base[SELECTED] = "#fdff00" base[INSENSITIVE] = "#757575" } style "theme-label" { bg[NORMAL] = "#414143" bg[ACTIVE] = "#c19676" bg[PRELIGHT] = "#7f4426" bg[SELECTED] = "#000000" bg[INSENSITIVE] = "#434346" fg[NORMAL] = "#000000" fg[INSENSITIVE] = "#434346" fg[PRELIGHT] = "#000000" fg[SELECTED] = "#000000" fg[ACTIVE] = "#000000" text[NORMAL] = "#ffffff" text[INSENSITIVE] = "#434346" text[PRELIGHT] = "#ffffff" text[SELECTED] = "#ffffff" text[ACTIVE] = "#ffffff" base[NORMAL] = "#000000" base[INSENSITIVE] = "#00ff00" base[PRELIGHT] = "#0000ff" base[ACTIVE] = "#f39638" } style "theme-button-label" { bg[NORMAL] = "#414143" bg[ACTIVE] = "#c19676" bg[PRELIGHT] = "#7f4426" bg[SELECTED] = "#000000" bg[INSENSITIVE] = "#434346" fg[NORMAL] = "#ffffff" fg[INSENSITIVE] = "#434346" fg[PRELIGHT] = "#ffffff" fg[SELECTED] = "#ffffff" fg[ACTIVE] = "#ffffff" text[NORMAL] = "#000000" text[INSENSITIVE] = "#434346" text[PRELIGHT] = "#000000" text[SELECTED] = "#000000" text[ACTIVE] = "#000000" base[NORMAL] = "#000000" base[INSENSITIVE] = "#00ff00" base[PRELIGHT] = "#0000ff" base[SELECTED] = "#ff00ff" base[ACTIVE] = "#ffff00" } style "theme-button-check-radio-label" { bg[NORMAL] = "#414143" bg[ACTIVE] = "#c19676" bg[PRELIGHT] = "#7f4426" bg[SELECTED] = "#000000" bg[INSENSITIVE] = "#434346" fg[NORMAL] = "#000000" fg[INSENSITIVE] = "#434346" fg[PRELIGHT] = "#000000" fg[SELECTED] = "#000000" fg[ACTIVE] = "#000000" text[NORMAL] = "#ffffff" text[INSENSITIVE] = "#434346" text[PRELIGHT] = "#ffffff" text[SELECTED] = "#000000" text[ACTIVE] = "#ffffff" base[NORMAL] = "#000000" base[INSENSITIVE] = "#00ff00" base[PRELIGHT] = "#0000ff" base[SELECTED] = "#ff00ff" base[ACTIVE] = "#ffff00" } style "theme-table" { bg[NORMAL] = "#848484" bg[ACTIVE] = "#c19676" bg[PRELIGHT] = "#7f4426" bg[SELECTED] = "#000000" bg[INSENSITIVE] = "#434346" } style "theme-iconview" { GtkWidget::focus-line-width=1 bg[NORMAL] = "#000000" bg[ACTIVE] = "#c19676" bg[PRELIGHT] = "#c19676" bg[SELECTED] = "#c19676" bg[INSENSITIVE] = "#969696" fg[NORMAL] = "#ffffff" fg[INSENSITIVE] = "#ffffff" fg[PRELIGHT] = "#ffffff" fg[SELECTED] = "#ffffff" fg[ACTIVE] = "#ffffff" text[NORMAL] = "#000000" text[INSENSITIVE] = "#434346" text[PRELIGHT] = "#000000" text[SELECTED] = "#000000" text[ACTIVE] = "#000000" base[NORMAL] = "#ffffff" base[INSENSITIVE] = "#434346" base[PRELIGHT] = "#FAD184" base[SELECTED] = "#FAD184" base[ACTIVE] = "#FAD184" } # Set Widget styles class "GtkWidget" style "theme-default" class "GtkScale" style "theme-scale" class "GtkRange" style "theme-range" class "GtkPaned" style "theme-paned" class "GtkFrame" style "theme-frame" class "GtkMenu" style "theme-menu" class "GtkMenuBar" style "theme-menubar" class "GtkEntry" style "theme-entry" class "GtkProgressBar" style "theme-progressbar" class "GtkToolbar" style "theme-toolbar" class "GtkSeparator" style "theme-wide" class "GtkCalendar" style "theme-calendar" class "GtkTable" style "theme-table" widget_class "*<GtkMenuItem>*" style "theme-menu-item" widget_class "*<GtkMenuBar>.<GtkMenuItem>*" style "theme-menubar-item" widget_class "*<GtkSeparatorMenuItem>*" style "theme-separator-menu-item" widget_class "*<GtkLabel>" style "theme-label" widget_class "*<GtkButton>" style "theme-button" widget_class "*<GtkButton>*<GtkLabel>*" style "theme-button-label" widget_class "*<GtkCheckButton>" style "theme-check-radio-buttons" widget_class "*<GtkToggleButton>.<GtkLabel>*" style "theme-button" widget_class "*<GtkCheckButton>.<GtkLabel>*" style "theme-button-check-radio-label" widget_class "*<GtkRadioButton>.<GtkLabel>*" style "theme-button-check-radio-label" widget_class "*<GtkTextView>" style "theme-textview" widget_class "*<GtkList>" style "theme-textview" widget_class "*<GtkCList>" style "theme-clist" widget_class "*<GtkIconView>" style "theme-iconview" widget_class "*<GtkHandleBox>" style "theme-handlebox" widget_class "*<GtkNotebook>" style "theme-notebook" widget_class "*<GtkNotebook>*<GtkEventBox>" style "theme-notebook" widget_class "*<GtkNotebook>*<GtkDrawingArea>" style "theme-notebook" widget_class "*<GtkNotebook>*<GtkLayout>" style "theme-notebook" widget_class "*<GtkNotebook>*<GtkViewport>" style "theme-notebook" widget_class "*<GtkNotebook>.<GtkLabel>*" style "theme-notebook" #for tabs # Combo Box Stuff widget_class "*<GtkCombo>*" style "theme-combo" widget_class "*<GtkComboBox>*<GtkButton>" style "theme-combo-box" widget_class "*<GtkComboBoxEntry>*" style "theme-entry-combo-box" widget_class "*<GtkSpinButton>*" style "theme-spin-button" widget_class "*<GtkSpinButton>*<GtkArrow>*" style:highest "theme-tree-arrow" # Tool Tips Stuff widget "gtk-tooltip*" style "theme-tooltips" # Tree View Stuff widget_class "*<GtkTreeView>.<GtkButton>*" style "theme-tree" widget_class "*<GtkCTree>.<GtkButton>*" style "theme-tree" widget_class "*<GtkList>.<GtkButton>*" style "theme-tree" widget_class "*<GtkCList>.<GtkButton>*" style "theme-tree" # For arrow bg widget_class "*<GtkTreeView>.<GtkButton>*<GtkArrow>" style "theme-tree-arrow" widget_class "*<GtkCTree>.<GtkButton>*<GtkArrow>" style "theme-tree-arrow" widget_class "*<GtkList>.<GtkButton>*<GtkArrow>" style "theme-tree-arrow" ####################################################### ## GNOME specific ####################################################### widget_class "*.ETree.ECanvas" style "theme-tree" widget_class "*.ETable.ECanvas" style "theme-tree" style "panelbuttons" = "theme-button" { # As buttons are draw lower this helps center text xthickness = 3 ythickness = 3 } widget_class "*Panel*<GtkButton>*" style "panelbuttons" style "murrine-fg-is-text-color-workaround" { text[NORMAL] = "#000000" text[ACTIVE] = "#fdff00" text[SELECTED] = "#fdff00" text[INSENSITIVE] = "#757575" bg[SELECTED] = "#b85e03" bg[ACTIVE] = "#b85e03" bg[SELECTED] = "#b85e03" fg[SELECTED] = "#ffffff" fg[NORMAL] = "#ffffff" fg[ACTIVE] = "#ffffff" fg[INSENSITIVE] = "#434348" fg[PRELIGHT] = "#ffffff" base[SELECTED] = "#ff9a00" base[NORMAL] = "#ffffff" base[ACTIVE] = "#ff9a00" base[INSENSITIVE] = "#434348" base[PRELIGHT] = "#ffffff" } widget_class "*.<GtkTreeView>*" style "murrine-fg-is-text-color-workaround" style "murrine-combobox-text-color-workaround" { text[NORMAL] = "#FFFFF" text[PRELIGHT] = "#FFFFF" text[SELECTED] = "#FFFFF" text[ACTIVE] = "#FFFFF" text[INSENSITIVE] = "#FFFFF" } widget_class "*.<GtkComboBox>.<GtkCellView>" style "murrine-combobox-text-color-workaround" style "murrine-menuitem-text-is-fg-color-workaround" { bg[NORMAL] = "#0000ff" text[NORMAL] = "#ffffff" text[PRELIGHT] = "#ffffff"#"#FD7D00" text[SELECTED] = "#ffffff"#"#ff0000"# @selected_fg_color text[ACTIVE] = "#ffffff"#"#ff0000"# "#FD7D00" text[INSENSITIVE] = "#ffffff"#ff0000"# "#414143" } widget "*.gtk-combobox-popup-menu.*" style "murrine-menuitem-text-is-fg-color-workaround"

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  • SQL Developer at Oracle Open World 2012

    - by thatjeffsmith
    We have a lot going on in San Francisco this fall. One of the most personal exciting bits, for what will be my 4th or 5th Open World, is that this will be my FIRST as a member of Team Oracle. I’ve presented once before, but most years it was just me pressing flesh at the vendor booths. After 3-4 days of standing and talking, you’re ready to just go home and not do anything for a few weeks. This time I’ll have a chance to walk around and talk with our users and get a good idea of what’s working and what’s not. Of course it will be a great opportunity for you to find us and get to know your SQL Developer team! 3.4 miles across and back – thanks Ashley for signing me up for the run! This year is going to be a bit crazy. Work wise I’ll be presenting twice, working a booth, and proctoring several of our Hands-On Labs. The fun parts will be equally crazy though – running across the Bay Bridge (I don’t run), swimming the Bay (I don’t swim), having my wife fly out on Wednesday for the concert, and then our first WhiskyFest on Friday (I do drink whisky though.) But back to work – let’s talk about EVERYTHING you can expect from the SQL Developer team. Booth Hours We’ll have 2 ‘demo pods’ in the Exhibition Hall over at Moscone South. Look for the farm of Oracle booths, we’ll be there under the signs that say ‘SQL Developer.’ There will be several people on hand, mostly developers (yes, they still count as people), who can answer your questions or demo the latest features. Come by and say ‘Hi!’, and let us know what you like and what you think we can do better. Seriously. Monday 10AM – 6PM Tuesday 9:45AM – 6PM Wednesday 9:45AM – 4PM Presentations Stop by for an hour, pull up a chair, sit back and soak in all the SQL Developer goodness. You’ll only have to suffer my bad jokes for two of the presentations, so please at least try to come to the other ones. We’ll be talking about data modeling, migrations, source control, and new features in versions 3.1 and 3.2 of SQL Developer and SQL Developer Data Modeler. Day Time Event Monday 10:454:45 What’s New in SQL Developer Why Move to Oracle Application Express Listener Tueday 10:1511:455:00 Using Subversion in Oracle SQL Developer Data Modeler Oracle SQL Developer Tips & Tricks Database Design with Oracle SQL Developer Data Modeler Wednesday 11:453:30 Migrating Third-Party Databases and Applications to Oracle Exadata 11g Enterprise Options and Management Packs for Developers Hands On Labs (HOLs) The Hands On Labs allow you to come into a classroom environment, sit down at a computer, and run through some exercises. We’ll provide the hardware, software, and training materials. It’s self-paced, but we’ll have several helpers walking around to answer questions and chat up any SQL Developer or database topic that comes to mind. If your employer is sending you to Open World for all that great training, the HOLs are a great opportunity to capitalize on that. They are only 60 minutes each, so you don’t have to worry about burning out. And there’s no homework! Of course, if you do want to take the labs home with you, many are already available via the Developer Day Hands-On Database Applications Developer Lab. You will need your own computer for those, but we’ll take care of the rest. Wednesday PL/SQL Development and Unit Testing with Oracle SQL Developer 10:15 Performance Tuning with Oracle SQL Developer 11:45 Thursday The Soup to Nuts of Data Modeling with Oracle SQL Developer Data Modeler 11:15 Some Parting Advice Always wanted to meet your favorite Oracle authors, speakers, and thought-leaders? Don’t be shy, walk right up to them and introduce yourself. Normal social rules still apply, but at the conference everyone is open and up for meeting and talking with attendees. Just understand if there’s a line that you might only get a minute or two. It’s a LONG conference though, so you’ll have plenty of time to catch up with everyone. If you’re going to be around on Tuesday evening, head on over to the OTN Lounge from 4:30 to 6:30 and hang out for our Tweet Meet. That’s right, all the Oracle nerds on Twitter will be there in one place. Be sure to put your Twitter handle on your name tag so we know who you are!

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  • SQL SERVER – Service Broker and CAP_CPU_PERCENT – Limiting SQL Server Instances to CPU Usage

    - by pinaldave
    I have mentioned several times on this blog that the best part of blogging is the questions I receive from readers. They are often very interesting. The questions from readers give me a good idea what other readers might be thinking as well. After reading my earlier article Simple Example to Configure Resource Governor – Introduction to Resource Governor – I received an email from a reader and we exchanged a few emails. After exchanging emails we both figured out what is going on. It was indeed interesting and reader suggested to that I should blog about it.  I asked for permission to publish his name but he does not like the attention so we will just call him Jeff. I have converted our emails into chat for easy consumption. Jeff: Your script does not work at all. I think either there is a bug in SQL Server. Pinal: Would you please explain in detail? Jeff: Your code does not limit the CPU usage? Pinal: How did you measure it? Jeff: Well, we have third party tools for it but let us say I have limited the resources for Reporting Services and used your script described in your blog. After that I ran only reporting service workload the CPU is still used more than 100% and it is not limited to 30% as described in your script. Clearly something is wrong somewhere. Pinal: Did you say you ONLY ran reporting server load? Jeff: Yeah, to validate I ran ONLY reporting server load and CPU did not throttle at 30% as per your script. Pinal: Oh! I get it here is the answer - CAP_CPU_PERCENT = 30. Use it. Jeff: What is that, I think your earlier script says it will throttle the Reporting Service workload and Application/OLTP workload and balance it. Pinal: Exactly, that is correct. Jeff: You need to write more in email buddy! Just like your blogs, your answers do not make sense! No Offense! Pinal: Hmm…feedback well taken. Let me try again. In SQL Server 2012 there are a few enhancements with regards to SQL Server Resource Governor. One of the enhancement is how the resources are allocated. Let me explain you with examples. Configuration: [Read Earlier Post] Reporting Workload: MIN_CPU_PERCENT=0, MAX_CPU_PERCENT=30 Application/OLTP Workload: MIN_CPU_PERCENT=50, MAX_CPU_PERCENT=100 Example 1: If there is only Reporting Workload on the server: SQL Server will not limit usage of CPU to only 30% workload but SQL Server instance will use all available CPU (if needed). In another word in this scenario it will use more than 30% CPU. Example 2: If there is Reproting Workload and heavy Application/OLTP workload: SQL Server will allocate a maximum of 30% CPU resources to Reporting Workload and allocate remaining resources to heavy application/OLTP workload. The reason for this enhancement is for better utilization of the resources. Let us think, if there is only single workload, which we have limited to max CPU usage to 30%. The other unused available CPU resources is now wasted. In this situation SQL Server allows the workload to use more than 30% resources leading to overall improved/optimized performance. However, in the case of multiple workload where lots of resources are needed the limits specified in MAX_CPU_PERCENT are acknowledged. Example 3: If there is a situation where the max CPU workload has to be enforced: This is a very interesting scenario, in the case when the max CPU workload has to be enforced irrespective of the workload and enhanced algorithm, the keyword CAP_CPU_PERCENT is essential. It specifies a hard cap on the CPU bandwidth that all requests in the resource pool will receive. It will never let CPU usage for reporting workload to go over 30% in our case. You can use the key word as follows: -- Creating Resource Pool for Report Server CREATE RESOURCE POOL ReportServerPool WITH ( MIN_CPU_PERCENT=0, MAX_CPU_PERCENT=30, CAP_CPU_PERCENT=40, MIN_MEMORY_PERCENT=0, MAX_MEMORY_PERCENT=30) GO Notice that there is MAX_CPU_PERCENT=30 and CAP_CPU_PERCENT=40, what it means is that when SQL Server Instance is under heavy load under different workload it will use the maximum CPU at 30%. However, when the SQL Server instance is not under workload it will go over the 30% limit. However, as CAP_CPU_PERCENT is set to 40, it will not go over 40% in any case by limiting the usage of CPU. CAP_CPU_PERCENT puts a hard limit on the resources usage by workload. Jeff: Nice Pinal, you should blog about it. [A day passes by] Pinal: Jeff, it is done! Click here to read it. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Service Broker

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  • Social Network Updates: While You Were Busy Marketing 2

    - by Mike Stiles
    Since social moves at the speed of data, it’s already time for another update, as we did back in April, on the changes the various social networks have made or gone through while you were busy marketing. Facebook There’s a lot of talk Facebook’s developing a mobile product to act like Flipboard and surface news, from both users and media outlets. The biggest news was Facebook/Instagram’s introduction of 15-second videos, enhanced with with filters, to take some of Vine’s candy. You can also delete parts of videos and rerecord them, and there’s image stabilization. Facebook’s ad revenue is coming along just fine, thank you very much. 35% quarter-to-quarter growth in Q2. And it looks like new formats like Mobile App Install Ads and Unpublished Page Posts are adding to the mix. If you don’t already, you’ll soon see a little camera in comment boxes letting you insert photos right into the comments you make. The drive toward “more visual” continues. The other big news is Facebook’s adoption of our Twitter friend, the hashtag. Adding # sets apart the post topic so it can be easily found or discovered. It’s also being added to Google Plus, Tumblr, and Pinterest. Twitter Want to send someone a promoted tweet when they’re in range of your store? That could be happening by the end of this year. Some users have been seeing automatic in-stream previews of images on Twitter.com. Right now it’s images in your own tweets, but we can assume all tweets are next. Get your followers organized! Twitter raised the limit on the number of lists you can create from 20 to 1,000. They also raised the number of accounts you can have in a list from 500 to 5,000. Twitter started notifying you when someone favorites a tweet you’re mentioned in or re-tweets a tweet you re-tweeted. Anyway, it’s the first time Twitter’s notified you about indirect interactions like that. Who’s afraid of Instagram? A study shows 6-second Vine videos are being posted to Twitter at the rate of 9/second, up from 5/second 2 months ago. Vine has over 13 million users and branded Vines are 4x more likely to be shared than video ads. Google Plus Now featuring a 3-column redesigned stream, and images that take up a whole column. And photo filters Auto Highlight and Auto Awesome work to turn your photos into a real show. Google Hangouts is the workhorse for all Google messaging now, it’s not just an online chat with 9 people anymore. Google Plus Dashboard improves the connection between your company’s Google Plus business page and your Google Plus Local. Updates go out across all Google properties and you can do your managing from the dashboard. With Google Plus’ authorship system, you can build “Author Rank” based on what you write and put on the web. If your stuff is +1’ed and shared a lot, you’re the real deal and there are search result benefits. LinkedIn "Who's Viewed Your Updates" shows you what you’ve shared recently, who saw it and what they did about it in real-time. “Influencers” is, well, influential. Traffic to all LI news products has gone up 8x since it was introduced. LinkedIn is quickly figuring out how to get users to stick around awhile. You and your brand can post images and documents in status updates now. In fact, that whole “document posting” thing is making some analysts wonder if LinkedIn will drift on over to the Dropboxes and YouSendIts of the world. C’mon, admit it. Your favorite part of LinkedIn is being able to see who’s viewed your profile. Now you’ve got even more info and can see what/who you have in common. Premium users get even deeper insights about how people are finding them. If you’re a big fan of security, you’ll love that LinkedIn started offering two-factor authentication (2FA). It’s optional, but step 2 is a one-time code texted to your registered mobile. Pinterest A study showed pins have a looong shelf life compared to other social net posts. “Clicks kept coming for 30 days and beyond.” Most pins are timeless, and the infinite scroll causes people to see older pins. Is it a keeper? Pinterest jumped 82% to 54 million users in the past year. It’s valued at $2.5 billion and is one of the biggest sources of referral traffic there is. That said, CEO Ben Silbermann adds, "Right now, we don't make money." A new search feature stops you from having to endlessly scroll through your own pins looking for that waterfall picture you posted. Simply select “just my pins” in the search bar. New "Rich Pins" lets brands add info like price and availability to pins that can be updated daily via a data feed from your merchant site. Not so fast, you have to apply to Pinterest for it first. Like other social nets, Pinterest does not allow sexual content, nudity, or even partial nudity. However…some art contains nudity, and Pinterest wants to allow art. What constitutes “art” will be judged by…what we have to assume are Pinterest employees who love their job. @mikestilesPhoto: stock.xchng, Tim Marmon

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  • Management and Monitoring Tools for Windows Azure

    - by BuckWoody
    With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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  • Guest Post: Christian Finn: Is Facebook About to Become a Victim of its Own Success?

    - by Michael Snow
    12.00 Print 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Since we have a number of new members of the WebCenter Evangelist team - I thought it would be appropriate to close the week with the newest hire and leader of the global WebCenter Evangelists, Christian Finn, who has just joined the Red team after many years with the small technology company up in Redmond, WA. He gave an intro to himself in an earlier post this morning but his post below is a great example of how customer engagement takes on a life of its own in our global online connected and social digital ecosystem. Is Facebook About to Become a Victim of its Own Success? What if I told you that your brand could advertise so successfully, you wouldn’t have to pay for the ads? A recent campaign by Ford Motor Company for the Ford Focus featuring Doug the spokespuppet (I am not making this up) did just that—and it raises some interesting issues for marketers and social media alike in the brave new world of customer engagement that is the Social Web. Allow me to elaborate. An article in the Wall Street Journal last week—“Big Brands Like Facebook, But They Don’t Like to Pay” tells the story of Ford’s recently concluded online campaign for the 2012 Ford Focus. (Ford, by the way, under the leadership of people such as Scott Monty, has been a pioneer of effective social campaigns.) The centerpiece of the campaign was the aforementioned Doug, who appeared as a character on Facebook in videos and via chat. (If you are not familiar with Doug, you can see him in action here, and read the WSJ story here.) You may be thinking puppet ads are a sign of Internet Bubble 2.0 and want to stop now, but bear with me. The Journal reported that Ford spent about $95M on its overall Ford Focus campaign, with TV accounting for over $60M of that spend. The Internet buy for the campaign was just over $10M, which included ad buys to drive traffic to Facebook for people to meet and ‘Like’ Doug and some amount on Facebook ads, too, to promote Doug and by extension, the Ford Focus. So far, a fairly straightforward consumer marketing story in the Internet Era. Yet here’s the curious thing: once Doug reached 10,000 fans on Facebook, Ford stopped paying for Facebook ads. Doug had gone viral with people sharing his videos with one another; once critical mass was reached there was no need to buy more ads on Facebook. Doug went on to be Liked by over 43,000 people, and 61% of his fans said they would be more likely to consider buying a Focus. According to the article, Ford says Focus sales are up this year—and increasing sales is every marketer’s goal. And so in effect, Ford found its Facebook campaign so successful that it could stop paying for it, instead letting its target consumers communicate its messages for fun—and for free. Not only did they get a 3X increase in fans beyond their paid campaign, they had thousands of customers sharing their messages in video form for months. Since free advertising is the Holy Grail of marketing both old and new-- and it appears social networks have an advantage in generating that buzz—it seems reasonable to ask: what would happen to brands’ advertising strategies—and the media they use to engage customers, if this success were repeated at scale? It seems logical to conclude that, at least initially, more ad dollars would be spent with social networks like Facebook as brands attempt to replicate Ford’s success. Certainly Facebook ad revenues are on the rise—eMarketer expects Facebook’s ad revenues to quintuple by 2012 compared with 2009 levels, to nearly 2.9B. That’s bad news for TV and the already battered print media and good news for Facebook. But perhaps not so over the longer run. With TV buys, you have to keep paying to generate impressions. If Doug the spokespuppet is any guide, however, that may not be true for social media campaigns. After an initial outlay, if a social campaign takes off, the audience will generate more impressions on its own. Thus a social medium like Facebook could be the victim of its own success when it comes to ad revenue. It may be there is an inherent limiting factor in the ad spend they can capture, as exemplified by Ford’s experience with Dough and the Focus. And brands may spend much less overall on advertising, with as good or better results, than they ever have in the past. How will these trends evolve? Can brands create social campaigns that repeat Ford’s formula for the Focus with effective results? Can social networks find ways to capture more spend and overcome their potential tendency to make further spend unnecessary? And will consumers become tired and insulated from social campaigns, much as they have to traditional advertising channels? These are the questions CMOs and Facebook execs alike will be asking themselves in the brave new world of customer engagement. As always, your thoughts and comments are most welcome.

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  • Oracle Unveils Industry’s Broadest Cloud Strategy

    - by kellsey.ruppel
    Oracle Unveils Industry’s Broadest Cloud Strategy Adds Social Cloud and Showcases early customers Redwood Shores, Calif. – June 6, 2012 “Almost seven years of relentless engineering and innovation plus key strategic acquisitions. An investment of billions. We are now announcing the most comprehensive Cloud on the planet Earth,” said Oracle CEO, Larry Ellison. “Most cloud vendors only have niche assets. They don’t have platforms to extend. Oracle is the only vendor that offers a complete suite of modern, socially-enabled applications, all based on a standards-based platform.” News Facts In a major strategy update today, Larry Ellison announced the industry’s broadest and most advanced Cloud strategy and introduced Oracle Cloud Social Services, a broad Enterprise Social Platform offering. Oracle Cloud delivers a broad set of industry-standards based, integrated services that provide customers with subscription-based access to Oracle Platform Services, Application Services, and Social Services, all completely managed, hosted and supported by Oracle. Offering a wide range of business applications and platform services, the Oracle Cloud is the only cloud to enable customers to avoid the data and business process fragmentation that occurs when using multiple, siloed public clouds. Oracle Cloud is powered by leading enterprise-grade infrastructure, including Oracle Exadata and Oracle Exalogic, providing customers and partners with a high-performance, reliable, and secure infrastructure for running critical business applications. Oracle Cloud enables easy self-service for both business users and developers. Business users can order, configure, extend, and monitor their applications. Developers and administrators can easily develop, deploy, monitor and manage their applications. As part of the event, Oracle also showcased several early Oracle Cloud customers and partners including system integrators and independent software vendors. Oracle Cloud Platform Services Built on a common, complete, standards-based and enterprise-grade set of infrastructure components, Oracle Cloud Platform Services enable customers to speed time to market and lower costs by quickly building, deploying and managing bespoke applications. Oracle Cloud Platform Services will include: Database Services to manage data and build database applications with the Oracle Database. Java Services to develop, deploy and manage Java applications with Oracle WebLogic. Developer Services to allow application developers to collaboratively build applications. Web Services to build Web applications rapidly using PHP, Ruby, and Python. Mobile Services to allow developers to build cross-platform native and HTML5 mobile applications for leading smartphones and tablets. Documents Services to allow project teams to collaborate and share documents through online workspaces and portals. Sites Services to allow business users to develop and maintain visually engaging .com sites Analytics Services to allow business users to quickly build and share analytic dashboards and reports through the Cloud. Oracle Cloud Application Services Oracle Cloud Application Services provides customers access to the industry’s broadest range of enterprise applications available in the cloud today, with built-in business intelligence, social and mobile capabilities. Easy to setup, configure, extend, use and administer, Oracle Cloud Application Services will include: ERP Services: A complete set of Financial Accounting, Project Management, Procurement, Sourcing, and Governance, Risk & Compliance solutions. HCM Services: A complete Human Capital Management solution including Global HR, Workforce Lifecycle Management, Compensation, Benefits, Payroll and other solutions. Talent Management Services: A complete Talent Management solution including Recruiting, Sourcing, Performance Management, and Learning. Sales and Marketing Services: A complete Sales and Marketing solution including Sales Planning, Territory Management, Leads & Opportunity Management, and Forecasting. Customer Experience Services: A complete Customer Service solution including Web Self-Service, Contact Centers, Knowledge Management, Chat, and e-mail Management. Oracle Cloud Social Services Oracle Cloud Social Services provides the most broad and complete enterprise social platform available in the cloud today.  With Oracle Cloud Social Services, enterprises can engage with their customers on a range of social media properties in a comprehensive and meaningful fashion including social marketing, commerce, service and listening. The platform also provides enterprises with a rich social networking solution for their employees to collaborate effectively inside the enterprise. Oracle’s integrated social platform will include: Oracle Social Network to enable secure enterprise collaboration and purposeful social networking for business. Oracle Social Data Services to aggregate data from social networks and enterprise data sources to enrich business applications. Oracle Social Marketing and Engagement Services to enable marketers to centrally create, publish, moderate, manage, measure and report on their social marketing campaigns. Oracle Social Intelligence Services to enable marketers to analyze social media interactions and to enable customer service and sales teams to engage with customers and prospects effectively. Supporting Resources Oracle Cloud – learn more cloud.oracle.com – sign up now Webcast – watch the replay About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. TrademarksOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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  • Silverlight Firestarter Wrap Up and WCF RIA Services Talk Sample Code

    - by dwahlin
    I had a great time attending and speaking at the Silverlight Firestarter event up in Redmond on December 2, 2010. In addition to getting a chance to hang out with a lot of cool people from Microsoft such as Scott Guthrie, John Papa, Tim Heuer, Brian Goldfarb, John Allwright, David Pugmire, Jesse Liberty, Jeff Handley, Yavor Georgiev, Jossef Goldberg, Mike Cook and many others, I also had a chance to chat with a lot of people attending the event and hear about what projects they’re working on which was awesome. If you didn’t get a chance to look through all of the new features coming in Silverlight 5 check out John Papa’s post on the subject. While at the Silverlight Firestarter event I gave a presentation on WCF RIA Services and wanted to get the code posted since several people have asked when it’d be available. The talk can be viewed by clicking the image below. Code from the talk follows as well as additional links. I had a few people ask about the green bracelet on my left hand since it looks like something you’d get from a waterpark. It was used to get us access down a little hall that led backstage and allowed us to go backstage during the event. I thought it looked kind of dorky but it was required to get through security. Sample Code from My WCF RIA Services Talk (To login to the 2 apps use “user” and “P@ssw0rd”. Make sure to do a rebuild of the projects in Visual Studio before running them.) View All Silverlight Firestarter Talks and Scott Guthrie’s Keynote WCF RIA Services SP1 Beta for Silverlight 4 WCF RIA Services Code Samples (including some SP1 samples) Improved binding support in EntitySet and EntityCollection with SP1 (Kyle McClellan’s Blog) Introducing an MVVM-Friendly DomainDataSource: The DomainCollectionView (Kyle McClellan’s Blog) I’ve had the chance to speak at a lot of conferences but never with as many cameras, streaming capabilities, people watching live and overall hype involved. Over 1000 people registered to attend the conference in person at the Microsoft campus and well over 15,000 to watch it through the live stream.  The event started for me on Tuesday afternoon with a flight up to Seattle from Phoenix. My flight was delayed 1 1/2 hours (I seem to be good at booking delayed flights) so I didn’t get up there until almost 8 PM. John Papa did a tech check at 9 PM that night and I was scheduled for 9:30 PM. We basically plugged in my laptop backstage (amazing number of servers, racks and audio devices back there) and made sure everything showed up properly on the projector and the machines recording the presentation. In addition to a dedicated show director, there were at least 5 tech people back stage and at least that many up in the booth running lights, audio, cameras, and other aspects of the show. I wish I would’ve taken a picture of the backstage setup since it was pretty massive – servers all over the place. I definitely gained a new appreciation for how much work goes into these types of events. Here’s what the room looked like right before my tech check– not real exciting at this point. That’s Yavor Georgiev (who spoke on WCF Services at the Firestarter) in the background. We had plenty of monitors to reference during the presentation. Two monitors for slides (right and left side) and a notes monitor. The 4th monitor showed the time and they’d type in notes to us as we talked (such as “You’re over time!” in my case since I went around 4 minutes over :-)). Wednesday morning I went back on campus at Microsoft and watched John Papa film a few Silverlight TV episodes with Dave Campbell and Ryan Plemons.   Next I had the chance to watch the dry run of the keynote with Scott Guthrie and John Papa. We were all blown away by the demos shown since they were even better than expected. Starting at 1 PM on Wednesday I went over to Building 35 and listened to Yavor Georgiev (WCF Services), Jaime Rodriguez (Windows Phone 7), Jesse Liberty (Data Binding) and Jossef Goldberg and Mike Cook (Silverlight Performance) give their different talks and we all shared feedback with each other which was a lot of fun. Jeff Handley from the RIA Services team came afterwards and listened to me give a dry run of my WCF RIA Services talk. He had some great feedback that I really appreciated getting. That night I hung out with John Papa and Ward Bell and listened to John walk through his keynote demos. I also got a sneak peak of the gift given to Dave Campbell for all his work with Silverlight Cream over the years. It’s a poster signed by all of the key people involved with Silverlight: Thursday morning I got up fairly early to get to the event center by 8 AM for speaker pictures. It was nice and quiet at that point although outside the room there was a huge line of people waiting to get in.     At around 8:30 AM everyone was let in and the main room was filled quickly. Two other overflow rooms in the Microsoft conference center (Building 33) were also filled to capacity. At around 9 AM Scott Guthrie kicked off the event and all the excitement started! From there it was all a blur but it was definitely a lot of fun. All of the sessions for the Silverlight Firestarter were recorded and can be watched here (including the keynote). Corey Schuman, John Papa and I also released 11 lab exercises and associated videos to help people get started with Silverlight. Definitely check them out if you’re interested in learning more! Level 100: Getting Started Lab 01 - WinForms and Silverlight Lab 02 - ASP.NET and Silverlight Lab 03 - XAML and Controls Lab 04 - Data Binding Level 200: Ready for More Lab 05 - Migrating Apps to Out-of-Browser Lab 06 - Great UX with Blend Lab 07 - Web Services and Silverlight Lab 08 - Using WCF RIA Services Level 300: Take me Further Lab 09 - Deep Dive into Out-of-Browser Lab 10 - Silverlight Patterns: Using MVVM Lab 11 - Silverlight and Windows Phone 7

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  • Minidlna Directory Issues

    - by Somnambulist
    I've done my searching and can't find an answer to THIS specific issue. I have my minidlna set up and running - but it's not really done properly. First off, when I open the server on my bluray player, all of my movies are listed twice - when they are certainly not saved on my external twice. Second, when I open the server - rather than reading "Movies" "TV" "Music", etc - It just mashes all of my movies, tv, and some other folders all together with no real organization. I never had this problem when I had my Windows set up, so I know it's something configured improperly more-so than my external drive giving me gruff. Here's my minidlna.conf file: # This is the configuration file for the MiniDLNA daemon, a DLNA/UPnP-AV media # server. # # Unless otherwise noted, the commented out options show their default value. # # On Debian, you can also refer to the minidlna.conf(5) man page for # documentation about this file. media_dir=/media/somnambulist/Ghost In You # This option can be specified more than once if you want multiple directories # scanned. # # If you want to restrict a media_dir to a specific content type, you can # prepend the directory name with a letter representing the type (A, P or V), # followed by a comma, as so: # * "A" for audio (eg. media_dir=A,/var/lib/minidlna/music) # * "P" for pictures (eg. media_dir=P,/var/lib/minidlna/pictures) # * "V" for video (eg. media_dir=V,/var/lib/minidlna/videos) # # WARNING: After changing this option, you need to rebuild the database. Either # run minidlna with the '-R' option, or delete the 'files.db' file # from the db_dir directory (see below). # On Debian, you can run, as root, 'service minidlna force-reload' instead. #media_dir=/var/lib/minidlna media_dir=V,/media/somnambulist/Ghost In You/Movies media_dir=V,/media/somnambulist/Ghost In You/TV media_dir=P,/home/somnambulist/Pictures # Path to the directory that should hold the database and album art cache. db_dir=/home/somnambulist/serverart # Path to the directory that should hold the log file. log_dir=/home/somnambulist/serverlog # Minimum level of importance of messages to be logged. # Must be one of "off", "fatal", "error", "warn", "info" or "debug". # "off" turns of logging entirely, "fatal" is the highest level of importance # and "debug" the lowest. #log_level=warn # Use a different container as the root of the directory tree presented to # clients. The possible values are: # * "." - standard container # * "B" - "Browse Directory" # * "M" - "Music" # * "P" - "Pictures" # * "V" - "Video" # if you specify "B" and client device is audio-only then "Music/Folders" will be used as root root_container=B # Network interface(s) to bind to (e.g. eth0), comma delimited. #network_interface= # IPv4 address to listen on (e.g. 192.0.2.1). #listening_ip= # Port number for HTTP traffic (descriptions, SOAP, media transfer). port=8200 # URL presented to clients. # The default is the IP address of the server on port 80. #presentation_url=http://example.com:80 # Name that the DLNA server presents to clients. friendly_name=Somnambulist Media Server # Serial number the server reports to clients. serial=12345678 # Model name the server reports to clients. #model_name=Windows Media Connect compatible (MiniDLNA) # Model number the server reports to clients. model_number=1 # Automatic discovery of new files in the media_dir directory. #inotify=yes # List of file names to look for when searching for album art. Names should be # delimited with a forward slash ("/"). album_art_names=Cover.jpg/cover.jpg/AlbumArtSmall.jpg/albumartsmall.jpg/AlbumArt.jpg/albumart.jpg/Album.jpg/album.jpg/Folder.jpg/folder.jpg/Thumb.jpg/thumb.jpg # Strictly adhere to DLNA standards. # This allows server-side downscaling of very large JPEG images, which may # decrease JPEG serving performance on (at least) Sony DLNA products. #strict_dlna=no # Support for streaming .jpg and .mp3 files to a TiVo supporting HMO. #enable_tivo=no # Notify interval, in seconds. #notify_interval=895 # Path to the MiniSSDPd socket, for MiniSSDPd support. #minissdpdsocket=/run/minissdpd.sock` And here's the error I get in terminal when I run: sudo service minidlna restart sudo service minidlna force-reload Force restart error: Restarting DLNA/UPnP-AV media server minidlna [2013/08/12 21:19:27] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/Movies" not accessible! [Permission denied] [2013/08/12 21:19:27] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/TV" not accessible! [Permission denied] Force-reload error: Restarting DLNA/UPnP-AV media server minidlna [2013/08/12 21:19:46] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/Movies" not accessible! [Permission denied] [2013/08/12 21:19:46] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/TV" not accessible! [Permission denied] rm: cannot remove ‘/home/somnambulist/serverart/files.db’: Permission denied rm: cannot remove ‘/home/somnambulist/serverart/art_cache/media/somnambulist/Ghost In You/Movies/Slumdog Millionaire/Slumdog.Millionaire.Cover.jpg’: Permission denied rm: cannot remove ‘/home/somnambulist/serverart/art_cache/media/somnambulist/Ghost In You/Movies/Zack and Miri Make a Porno/ZackAndMiriMakeAPornoCover.jpg’: Permission denied [2013/08/12 21:19:46] minidlna.c:744: warn: Failed to clean old file cache. [ OK ] I've spent hours on this at this point, read through various files - and even had a friend who is relatively Ubuntu-savvy try to help me via chat - no such luck. Thanks in advance for any help.

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  • Management and Monitoring Tools for Windows Azure

    - by BuckWoody
    With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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  • top Tweets SOA Partner Community – May 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community BPMN2.0 Oracle notations poster from eaiesb http://wp.me/p10C8u-pu Torsten WinterbergLook out for new Oracle #BPM edition coming up soon: The Oracle BPM Standard edtion! Great news for easy entry, small licence fees. Yes! Danilo Schmiedel Had a great chat with customer yesterday about #OracleBPM. Next step will be a 5day event combining modeling and implementation @soacommunity Frank Nimphius Still reading "Oracle Business Process Management Suite 11g Handbook". Excellent resource for a non-SOA but ADF guy like me ;-) Oracle New webcast: Maximize #Oracle #WebLogic Server ROI with Oracle #Enterprise #Manager 12c on May 2 at 10 am PT. Register http://bit.ly/JFUrR9 OTNArchBeat@OTNArchBeat BPM in Financial Services Industry | Sanjeev Sharma http://bit.ly/HCCxui JDeveloper & ADF BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations http://dlvr.it/1V9SxR Oracle UPK & Tutor Collaborate Attendees: Visit the UPK demo pod, SIGS, and sessions: If you are attending Collaborate 2012 - Sun. http://bit.ly/J39z65 Heidi Buelow see #fmw track RT @demed: Are you going to #KSCOPE12 in San Antonio, June 24-28? http://kscope12.com/component/ seminar/seminarslist?topicsid=6 Use promo code Fusion for discount! Sabine Leitner #SIG #Middleware 15.05. Frankfurt #Oracle #DOAG Planung & Aufbau WebLogic Server #WLS http://bit.ly/HKsCWV @OracleWebLogic @soacommunity SOA Community MDS explorer by Red Samurai http://wp.me/p10C8u-pp Biemond &reg; Retrieve or set a HTTP header from Oracle BPEL: With Oracle SOA Suite 11g patch 12928372 you can finally retrie http://bit.ly/JejTHC Lucas Jellema Call for papers for UKOUG 2012 has opened: http://techandebs.ukoug.org /default.asp?p=9306 (deadline 1st of June) OTNArchBeat BPM API usage: List all BPM Processes for a user | Kavitha Srinivasan http://bit.ly/IJKVfj demed SOA, Cloud + Service Tech symposium (London, Sep 24-25) call for paper is open http://www.servicetechsymposium. com /call2012.php @techsymp #oraclesoa OracleBlogs Lessons learned configuring OER 11g Workflows http://ow.ly/1iMsKh OTNArchBeat Scripting WebLogic Admin Server Startup | Antony Reynolds http://bit.ly/IH5ciU orclateamsoa A-Team Blog #ateam: BPM API usage: List all BPM Processes for a user http://ow.ly/1iJADp Lucas Jellema Just blogged about our Live FMW Application Development show during OBUG 2012, next Tuesday 24th April in Maastricht: OracleBlogs OEG integration with OSB/OWSM - 11g http://ow.ly/1iKx7G SOA Community SOA Community Newsletter April 2012 http://wp.me/p10C8u-pl Frank DorstRT @whitehorsesnl: Whiteblog: BPM Process Spaces in Oracle Webcenter (Patch Set 5(http://bit.ly/Hxzh29) #soacommunity #bpm #oracle) David Shaffer The Advanced SOA suite training class next week in Redwood City is full! Learned a lot about accepting credit card payments. OTNArchBeat Running Built-In Test Simulator with SOA Suite Healthcare 11g in PS4 and PS5 | Shub Lahiri http://bit.ly/IgI8GN SOA Community Oracle Fusion Middleware Innovation Awards 2012, Call for Nominations #ofmaward #soa #bpm #soacommunity OTNArchBeat Updated SOA Documents now available in ITSO Reference Library http://bit.ly/I3Y6Sg Oracle Middleware Data Integrator & SOA - why 2 products better than one for integration? Webcast: Apr 24 10 AM PT http://bit.ly/IzmtKR Andrejus Baranovskis Red Samurai MDS Cleaner V2.0 http://fb.me/FxLVz82w SOA Community “@rluttikhuizen: Chapter 4 of SOA Made Simple book "Classification of Services" ready for collegial review” can #soacommunity get a preview? Xavier Verhaeghe #Gartner figures are out: #Oracle top in App Server market share (43.1%) and Relational #Database, too (48.8%) in 2011 Sabine Leitner WLS12c, Exa*, IDM, EM12c, DB @ Private, Public, Hybrid #Cloud Event 26.04. FFM #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity Michel Schildmeijer@wlscommunity @MiddlewareMagic @OTNArchBeat @Oracle_Fusion Oracle WebLogic / SOA Suite 11g HACMP Cluster take-over http://lnkd.in/G78qMd Oracle Middleware Hear how ODI and SOA's unified approach are key to untangling your business. April 24 10AM PT http://bit.ly/IdcsUz #Oracle OTNArchBeat Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri http://bit.ly/IswR9K SOA Community Integrating with Oracle Fusion Applications: Discovering Integration Artifacts https://blogs.oracle.com/governance /entry/integrating_with_oracle_fusion_ applications #soacommunity #oer #governance OracleBlogs Tuning B2B Server Engine Threads in SOA Suite 11g http://ow.ly/1iH5bx OracleBlogs Top Tweets SOA Partner Community April 2012 http://ow.ly/1iVHfA SOA Community Oracle SOA Suite 11g Database Growth Management http://wp.me/p10C8u-pi Sabine Leitner WLS12c,Exa*,IDM,EM12c, DB @ Private, Public, Hybrid #Cloud Event 24.04. München #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity SOA Community Testing Business Rules by Mark Nelson http://redstack.wordpress.com/2012/ 04/18/testing-business-rules/ #soacommunity #soa #rules #oracle SOA CommunityTop Tweets SOA Partner Community - April 2012 http://wp.me/p10C8u-pn OTNArchBeat Webcast: Untangle Your Business with Oracle Unified SOA and Data Integration - April 24 http://bit.ly/IQexqT OTNArchBeat"Do more with SOA Integration: Best of Packt" contributors include @gschmutz, @llaszews, many others http://amzn.to/HVWwYt ServiceTechSymposium Symposium agenda page coming together - page launched today with keynotes, sessions to be added shortly. http://www.servicetechsymposium.com /agenda2012.php SOA Community Shipping Specialization plaques - congratulation #Fujitsu - request yours https://soacommunity.wordpress. com/2011/02/23/who-are-the-soa-experts-specialization-recognized-by-customers/ #soacommunity #OPN http://pic.twitter.com/YMRm2ion ServiceTechSymposium call for Presentations Submission Deadline Moved Up to May 21, 2012. Send your presentations submissions ASAP! ServiceTechSymposium Symposium Keynote by Vicente Navarro, European Space Agency, added to agenda: "SOA & Service-Orientation at the European Space Agency" SOA Community Running a large #soa project? Make sure you read - Oracle SOA Suite 11g Database Growth Management #soacommunity #opn SOA Community List all BPM Processes for a user by Yogesh l #bpm #oracle #soacommunity  For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity, twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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  • Profit's COLLABORATE 10 Session Selections

    - by Aaron Lazenby
    COLLABORATE 2010 is a mere 11 days away (thanks for the reminder @ocp_advisor). Every year I publish my a list of the sessions I think reflect some of the more interesting people/trends in enterprise IT. I should be at all of these sessions, so drop by for a chat--I'll be the guy tapping out emails on my iPad... Monday, April 19 9:15 a.m. - Keynote: Transforming Customer Value, Delivering Highest Customer Service Location: Keynote Hall I never miss Charles Phillips when he speaks--it's one of the best opportunities to get an update on Oracle product developments and strategy. And there's certainly occasion for an update: this will be Phillips' first big presentation since the Oracle + Sun Strategy Update in late January. Phillips is appearing with Oracle Executive Vice President of Development Thomas Kurian which means there should be some excellent information about how customers are using Oracle's complete software and hardware stack to address enterprise IT challenges. The session should provide some excellent context for the rest of the week's session...don't miss it. 10:45 a.m. - Oracle Fusion Applications: Functional Overview Location: South Seas FI met Basheer Khan at COLLABORATE 08 in Denver and have followed his work ever since. He's a former member of the OAUG Board of Directors, an Oracle ACE, and a charismatic enterprise IT expert. Having worked with the Oracle Usability Advisory Board, Basheer should have some fascinating insights to share about the features and interface of Oracle's Fusine Applications. This session, along with Nadia Bendjedou's "10 Things You Can Do Today to Prepare for the Next Generation Applications" (on Tuesday, April 20 8:00 a.m. in room 3662) should give attendees the update they need about Oracle's next-generation applications.   1:15p.m. - E-Business Suite in the Amazon Cloud Location: South Seas HI did my first full-fledged cloud computing coverage at last year's COLLABORATE show (check out my interview with Oracle's Bill Hodak), where I first learned about Amazon's EC2 offering. I've since talked with several people who have provisioned server space on Amazon's cloud with great results. So I'm looking forward to watching the audience configure an instance of the Oracle E-Business Suite release 12 on the cloud while Chuck Edwards from Blue Gecko drives. This session should take some of the mist and vapor out of the cloud conversation.2:30 p.m. - "Zero Sign-on" to EBS - Enabling 96000 Users to Login to EBS Without User Maintenance Location: South Seas HI'll be sitting tight in South Seas H for the next session on Monday where Doug Pepka, a ten-year veteran of communications giant Comcast, will be walking attendees through a massive single sign-on (SSO) project across the enterprise. I'm working on a story about SSO for the August issue of Profit, so this session has real practical value to me. Plus the proliferation of user account logins--both personal and professional--makes this a critical usability/change management issue for IT leaders planning for successful long-term IT implementations.   Tuesday 8:00 am  - Information Architecture for Men in Kilts Location: SURF AGetting to a 8:00 a.m. presentation is a tall order in Las Vegas, but presenter Billy Cripe will make it worth your effort. Not only is the title of this session great, but the content should appeal to any IT strategist looking to push the limits of Web 2.0 technologies in the enterprise. Cripe is a product management director of Enterprise 2.0 and Enterprise Content Management at Oracle, author of Reshaping Your Business with Web 2.0, and a prolific blogger--he knows how information architecture is critical to and enterprise 2.0 implementation.    10:30a.m. - Oracle Virtualization: From Desktop to Data Center Location: REEF FData center virtualization is still one of the best ways to reduce the cost of running enterprise IT. With the addition of Sun products, Oracle has the industry's most comprehensive virtualization portfolio. I must admit, I'm no expert in this subject. So I'm looking forward to Monica Kumar's presentation so I can get up to speed.   Wednesday 8:00 a.m. - The Art of the Steal Location: Mandalay Bay Ballroom JMany will know Frank Abagnale from Steven Spielberg's 2002 film "Catch Me if You Can." The one-time con man and international fugitive who swindled $2.5 million in forged checks went on to help U.S. federal officials investigate fraud cases. Now the CEO of Abagnale and Associates, he has become an invaluable source to the business world on the subject of fraud and fraud protection. With identity theft and digital fraud still on the rise, this session should be an entertaining, and sobering, education on the threats facing businesses and customers around the world. A great way to start Wednesday.1:00 p.m. - Google Wave: Will it replace e-mail as we know it today? Location: SURF EBy many assessments (my own included), Google Wave is a bit of an open collaboration failure. It may seem like an odd reason for me to be excited about this session, but I'm looking forward to the chance to revisit the technology. Also, this is a great case study in connecting free, available Internet tools to existing enterprise computing environments--an issue that IT strategists must contend with as workers spreads out and choose their own productivity tools.  

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  • Oracle Social Network Developer Challenge Winners

    - by kellsey.ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. Now that OpenWorld 2012 has wrapped, I have time to tell you all about what happened. Maybe you recall that Noel (@noelportugal) and I were running a modified hackathon during the show, the Oracle Social Network Developer Challenge. Without further ado, congratulations to Dimitri Gielis (@dgielis) and Martin Giffy D’Souza (@martindsouza) on their winning entry, an integration between Oracle APEX and Oracle Social Network that integrates feedback and bug submission with Oracle Social Network Conversations, allowing developers, end-users and project leaders to view and discuss the feedback on their APEX applications from within Oracle Social Network. Update: Bob Rhubart of OTN (@brhubart) interviewed Dimitri and Martin right after their big win. Money quote from Dimitri when asked what he’d buy with the $500 in Amazon gift cards, “Oracle Social Network.” Nice one. In their own words: In the developers perspective it’s important to get feedback soon, so after a first iteration and end-users start to test, they can give feedback of the application. Previously it stopped there, and it was up to the developer to communicate further with email, phone etc. With OSN every feedback and communication gets logged and other people can see the discussion immediately as well. For the end users perspective he can now communicate in a more efficient way to not only the developers, but also between themselves. Maybe many end-users (in different locations) would like to change some behaviour, by using OSN they can see the entry somebody put in with a screenshot and they can just start to chat about it. Some key technical end users can have lighten the tasks of the development team by looking at the feedback first and start to communicate with their peers. For the project manager he has now the ability to really see what communication has taken place in certain areas and can make decisions on that. Later, if things come up again, he can always go back in OSN and see what was said at that moment in time. Integrating OSN in the APEX applications enhances the user experience, makes the lives of the developers easier and gives a better overview to project managers. Incidentally, you may already know Dimitri and Martin, since both are Oracle Ace Directors. I ran into Martin at the Ace Director briefings Friday before the conference started, and at that point, he wasn’t sure he’d have time to enter the Challenge. After some coaxing, he and Dimitri agreed to give it a go and banged out their entry on Tuesday night, or more accurately, very early Wednesday morning, the day of the Challenge judging. I think they said it took them about four hours of hardcore coding to get it done, very much like a traditional hackathon, which is essentially a code sprint from idea to finished product. Here are some screenshots of the workflow they built. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } I love this idea, i.e. closing the loop between web developers and users, a very common pain point, and so did our judges. Speaking of, special thanks to our panel of three judges: Reggie Bradford (@reggiebradford), serial entrepreneur, founder of Vitrue and SVP of Cloud Product Development at Oracle Robert Hipps (@roberthipps), VP of Development for Oracle Social Network and my former boss Roland Smart (@rsmartx), VP of Social Marketing and the brains behind the Oracle Social Developer Community Finally, thanks to everyone who made this possible, including: The three other teams from HarQen (@harqen), TEAM Informatics (@teaminformatics) and Fishbowl Solutions (@fishbowle20) featuring Friend of the ‘Lab John Sim (@jrsim_uix), who finished and presented entries. I’ll be posting the details of their work this week. The one guy who finished an entry, but couldn’t make the judging, Bex Huff (@bex). Bex rallied from a hospitalization due to an allergic reaction during the show; he’s fine, don’t worry. I’ll post details of his work next week, too. The 40-plus people who registered to compete in the Challenge. Noel for all his hard work, sample code, and flying monkey target, more on that to come. The Oracle Social Network development team for supporting this event. Everyone in legal and the beta program office for their help. And finally, the Oracle Technology Network (@oracletechnet) for hosting the event and providing countless hours of operational and moral support. Sorry if I’ve missed some people, since this was a huge team effort. This event was a big success, and we plan to do similar events in the future. Stay tuned to this channel for more. 

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  • Searching for the Perfect Developer&rsquo;s Laptop.

    - by mbcrump
    I have been in the market for a new computer for several months. I set out with a budget of around $1200. I knew up front that the machine would be used for developing applications and maybe some light gaming. I kept switching between buying a laptop or a desktop but the laptop won because: With a Laptop, I can carry it everywhere and with a desktop I can’t. I searched for about 2 weeks and narrowed it down to a list of must-have’s : i7 Processor (I wasn’t going to settle for an i5 or AMD. I wanted a true Quad-core machine, not 2 dual-core fused together). 15.6” monitor SSD 128GB or Larger. – It’s almost 2011 and I don’t want an old standard HDD in this machine. 8GB of DDR3 Ram. – The more the better, right? 1GB Video Card (Prefer NVidia) – I might want to play games with this. HDMI Port – Almost a standard on new Machines. This would be used when I am on the road and want to stream Netflix to the HDTV in the Hotel room. Webcam Built-in – This would be to video chat with the wife and kids if I am on the road. 6-Cell Battery. – I’ve read that an i7 in a laptop really kills the battery. A 6-cell or 9-cell is even better. That is a pretty long list for a budget of around $1200. I searched around the internet and could not buy this machine prebuilt for under $1200. That was even with coupons and my company’s 10% Dell discount. The only way that I would get a machine like this was to buy a prebuilt and replace parts. I chose the  Lenovo Y560 on Newegg to start as my base. Below is a top-down picture of it.   Part 1: The Hardware The Specs for this machine: Color :  GrayOperating System : Windows 7 Home Premium 64-bitCPU Type : Intel Core i7-740QM(1.73GHz)Screen : 15.6" WXGAMemory Size : 4GB DDR3Hard Disk : 500GBOptical Drive : DVD±R/RWGraphics Card : ATI Mobility Radeon HD 5730Video Memory : 1GBCommunication : Gigabit LAN and WLANCard slot : 1 x Express Card/34Battery Life : Up to 3.5 hoursDimensions : 15.20" x 10.00" x 0.80" - 1.30"Weight : 5.95 lbs. This computer met most of the requirements above except that it didn’t come with an SSD or have 8GB of DDR3 Memory. So, I needed to start shopping except this time for an SSD. I asked around on twitter and other hardware forums and everyone pointed me to the Crucial C300 SSD. After checking prices of the drive, it was going to cost an extra $275 bucks and I was going from a spacious 500GB drive to 128GB. After watching some of the SSD videos on YouTube I started feeling better. Below is a pic of the Crucial C300 SSD. The second thing that I needed to upgrade was the RAM. It came with 4GB of DDR3 RAM, but it was slow. I decided to buy the Crucial 8GB (4GB x 2) Kit from Newegg. This RAM cost an extra $120 and had a CAS Latency of 7. In the end this machine delivered everything that I wanted and it cost around $1300. You are probably saying, well your budget was $1200. I have spare parts that I’m planning on selling on eBay or Anandtech.  =) If you are interested then shoot me an email and I will give you a great deal mbcrump[at]gmail[dot]com. 500GB Laptop 7200RPM HDD 4GB of DDR3 RAM (2GB x 2) faceVision HD 720p Camera – Unopened In the end my Windows Experience Rating of the SSD was 7.7 and the CPU 7.1. The max that you can get is a 7.9. Part 2: The Software I’m very lucky that I get a lot of software for free. When choosing a laptop, the OS really doesn’t matter because I would never keep the bloatware pre-installed or Windows 7 Home Premium on my main development machine. Matter of fact, as soon as I got the laptop, I immediately took out the old HDD without booting into it. After I got the SSD into the machine, I installed Windows 7 Ultimate 64-Bit. The BIOS was out of date, so I updated that to the latest version and started downloading drivers off of Lenovo’s site. I had to download the Wireless Networking Drivers to a USB-Key before I could get my machine on my wireless network. I also discovered that if the date on your computer is off then you cannot join the Windows 7 Homegroup until you fix it. I’m aware that most people like peeking into what programs other software developers use and I went ahead and listed my “essentials” of a fresh build. I am a big Silverlight guy, so naturally some of the software listed below is specific to Silverlight. You should also check out my master list of Tools and Utilities for the .NET Developer. See a killer app that I’m missing? Feel free to leave it in the comments below. My Software Essential List. CPU-Z Dropbox Everything Search Tool Expression Encoder Update Expression Studio 4 Ultimate Foxit Reader Google Chrome Infragistics NetAdvantage Ultimate Edition Keepass Microsoft Office Professional Plus 2010 Microsoft Security Essentials 2  Mindscape Silverlight Elements Notepad 2 (with shell extension) Precode Code Snippet Manager RealVNC Reflector ReSharper v5.1.1753.4 Silverlight 4 Toolkit Silverlight Spy Snagit 10 SyncFusion Reporting Controls for Silverlight Telerik Silverlight RadControls TweetDeck Virtual Clone Drive Visual Studio 2010 Feature Pack 2 Visual Studio 2010 Ultimate VS KB2403277 Update to get Feature Pack 2 to work. Windows 7 Ultimate 64-Bit Windows Live Essentials 2011 Windows Live Writer Backup. Windows Phone Development Tools That is pretty much it, I have a new laptop and am happy with the purchase. If you have any questions then feel free to leave a comment below.  Subscribe to my feed

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  • Kill a tree, save your website? Content strategy in action, part III

    - by Roger Hart
    A lot has been written about how driving content strategy from within an organisation is hard. And that's true. Red Gate is pretty receptive to new ideas, so although I've not had a total walk in the park, it's been a hike with charming scenery. But I'm one of the lucky ones. Lots of people are involved in content, and depending on your organisation some of those people might be the kind who'll gleefully call themselves "stakeholders". People holding a stake generally want to stick it through something's heart and bury it at a crossroads. Winning them over is not always easy. (Richard Ingram has made a nice visual summary of how this can feel - Content strategy Snakes & ladders - pdf ) So yes, a lot of content strategy advocates are having a hard time. And sure, we've got a nice opportunity to get together and have a hug and a cry, but in the interim we could use a hand. What to do? My preferred approach is, I'll confess, brutal. I'd like nothing so much as to take a scorched earth approach to our website. Burn it, salt the ground, and build the new one right: focusing on clearly delineated business and user content goals, and instrumented so we can tell if we're doing it right. I'm never getting buy-in for that, but a boy can dream. So how about just getting buy-in for some small, tenable improvements? Easier, but still non-trivial. I sat down for a chat with our marketing and design guys. It seemed like a good place to start, even if they weren't up for my "Ctrl-A + Delete"  solution. We talked through some of this stuff, and we pretty much agreed that our content is a bit more broken than we'd ideally like. But to get everybody on board, the problems needed visibility. Doing a visual content inventory Print out the internet. Make a Wall Of Content. Seriously. If you've already done a content inventory, you know your architecture, and you know the scale of the problem. But it's quite likely that very few other people do. So make it big and visual. I'm going to carbon hell, but it seems to be working. This morning, I printed out a tiny, tiny part of our website: the non-support content pertaining to SQL Compare I made big, visual, A3 blowups of each page, and covered a wall with them. A page per web page, spread over something like 6M x 2M, with metrics, right in front of people. Even if nobody reads it (and they are doing) the sheer scale is shocking. 53 pages, all told. Some are redundant, some outdated, some trivial, a few fantastic, and frighteningly many that are great ideas delivered not-quite-right. You have to stand quite far away to get it all in your field of vision. For a lot of today, a whole bunch of folks have been gawping in amazement, talking each other through it, peering at the details, and generally getting excited about content. Developers, sales guys, our CEO, the marketing folks - they're engaged. Will it last? I make no promises. But this sort of wave of interest is vital to getting a content strategy project kicked off. While the content strategist is a saucer-eyed orphan in the cupboard under the stairs, they're not getting a whole lot done. Of course, just printing the site won't necessarily cut it. You have to know your content, and be able to talk about it. Ideally, you'll also have page view and time-on-page metrics. One of the most powerful things you can do is, when people are staring at your wall of content, ask them what they think half of it is for. Pretty soon, you've made a case for content strategy. We're also going to get folks to mark it up - cover it with notes and post-its, let us know how they feel about our content. I'll be blogging about how that goes, but it's exciting. Different business functions have different needs from content, so the more exposure the content gets, and the more feedback, the more you know about those needs. Fingers crossed for awesome.

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  • Parner Webcast - Innovations in Products Program

    - by Richard Lefebvre
    We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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  • MSCC: Career & IT Fair 2014

    Already a couple of weeks ago, I've been addressed by Ibraahim and Yunus to see whether it would be interesting to participate in the 1st Career & IT Fair organised by the UoM Computer Club. Well, luckily we met at the Global Windows Azure Bootcamp and I wasn't too sure whether it would be possible for me to attend after all. The main reason is given because of work demand and furthermore due to the fact that the Mauritius Software Craftsmanship Community currently has no advertising material at all. Here's the brief statement of the event: "The UOM Students' Computer Club in collaboration with the UOM Students' Union and UOM CSE Department is organising a 'Career & IT Fair' on the 23rd and 24th April 2014. This event has for objective to provide a platform to tertiary students, secondary students as well as vocational students, the opportunity to meet job recruiters." Luckily, I was reminded that the 23rd is a Wednesday, and therefore I decided that it might be interesting to move our weekly Code & Coffee session to the university and hence be able to attend the career fair. As it turned out it was a great choice and thankfully Pritvi, Nadim as well as Ishwon volunteered to be around at the "community booth". Thankfully, the computer club gave us - the MSCC and the LUGM - one of their spaces in the lobby area of the Paul Octave Wiéhé Auditorium. My impression about the event Very well and professionally organised. Seriously, the lads over at the UoM Computer Club did a great job in organising their 2 days event, and felt very comfortable at any time. Actually, it was kind of amusing to some of the members constantly running around and checking everything. Even though that the whole process went smooth and easy off the hand. There were a couple of interesting pieces of information and announcements during the opening ceremony. For example, the Computer Science faculty is a very young one and has been initiated back in 1988 only - just by 4 staff members at that time. Now, after 25 years they have achieved quite a lot and there are currently 1.000+ active students attending the numerous lectures and courses. But there is no room to rest on previous achievements, and I was kind of surprised to hear that there are plans to extend the campus, and offer new lectures in the fields of nanotechnology, big data handling, and - crossing fingers - the introduction and establishment of a space control centre. Mauritius is already part of the Square Kilometre Array (SKA) and hopefully there will be more activities into that direction in the near future. Community - Awareness and collaboration As stated earlier, I could only spent one morning but luckily other members of the MSCC and the LUGM stayed during the whole two days and provided answers to any interested person. As for me, I took the opportunity to get in touch with the other companies in the lobby. Mainly, to create some awareness about our IT communities but also to see whether there might be options for future engagement in common activities, too. So far, I was able to speak to representatives of the following companies: ACCA Mauritius Business at Work Infomil LinkByNet Microsoft Indian Ocean Islands & French Pacific Spherinity Training Institute Spoon Consulting Ltd. State Informatics Ltd. Unfortunately, I only had a quick chat with an HR representative of LinkByNet but I fully count on our MSCC members like Nitin or LUGM member Ronny to spread our intentions over there.  So far, all of the representatives were really interested in our concepts and activities and I'm currently catching up with an introduction flyer for the MSCC that I'm going to send out to all those contacts via mail. It would be great to have more craftsmen as well as professional support on board. Some pictures from the event MSCC: Fantastic outlook for the near future. Announcements were made on Big data, nanotechnology, and space control centre in Mauritius. Interesting! MSCC: The lobby area was cramped with students. Great way to exchange and network. Good luck to all candidates! Passing the relay staff to... I recommend you to continue to read about the first Career & IT Fair on Ish's blog. He has a great summary and more details on those two days of IT activities than I have. Thanks and feel free to leave a comment (or two)... 

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  • The JavaOne 2012 Sunday Technical Keynote

    - by Janice J. Heiss
    At the JavaOne 2012 Sunday Technical Keynote, held at the Masonic Auditorium, Mark Reinhold, Chief Architect, Java Platform Group, stated that they were going to do things a bit differently--"rather than 20 minutes of SE, and 20 minutes of FX, and 20 minutes of EE, we're going to mix it up a little," he said. "For much of it, we're going to be showing a single application, to show off some of the great work that's been done in the last year, and how Java can scale well--from the cloud all the way down to some very small embedded devices, and how JavaFX scales right along with it."Richard Bair and Jasper Potts from the JavaFX team demonstrated a JavaOne schedule builder application with impressive navigation, animation, pop-overs, and transitions. They noted that the application runs seamlessly on either Windows or Macs, running Java 7. They then ran the same application on an Ubuntu Linux machine--"it just works," said Blair.The JavaFX duo next put the recently released JavaFX Scene Builder through its paces -- dragging and dropping various image assets to build the application's UI, then fine tuning a CSS file for the finished look and feel. Among many other new features, in the past six months, JavaFX has released support for H.264 and HTTP live streaming, "so you can get all the real media playing inside your JavaFX application," said Bair. And in their developer preview builds of JavaFX 8, they've now split the rendering thread from the UI thread, to better take advantage of multi-core architectures.Next, Brian Goetz, Java Language Architect, explored language and library features planned for Java SE 8, including Lambda expressions and better parallel libraries. These feature changes both simplify code and free-up libraries to more effectively use parallelism. "It's currently still a lot of work to convert an application from serial to parallel," noted Goetz.Reinhold had previously boasted of Java scaling down to "small embedded devices," so Blair and Potts next ran their schedule builder application on a small embedded PandaBoard system with an OMAP4 chip set. Connected to a touch screen, the embedded board ran the same JavaFX application previously seen on the desktop systems, but now running on Java SE Embedded. (The systems can be seen and tried at four of the nearby JavaOne hotels.) Bob Vandette, Java Embedded Architect, then displayed a $25 Rasberry Pi ARM-based system running Java SE Embedded, noting the even greater need for the platform independence of Java in such highly varied embedded processor spaces. Reinhold and Vandetta discussed Project Jigsaw, the planned modularization of the Java SE platform, and its deferral from the Java 8 release to Java 9. Reinhold demonstrated the promise of Jigsaw by running a modularized demo version of the earlier schedule builder application on the resource constrained Rasberry Pi system--although the demo gods were not smiling down, and the application ultimately crashed.Reinhold urged developers to become involved in the Java 8 development process--getting the weekly builds, trying out their current code, and trying out the new features:http://openjdk.java.net/projects/jdk8http://openjdk.java.net/projects/jdk8/spechttp://jdk8.java.netFrom there, Arun Gupta explored Java EE. The primary themes of Java EE 7, Gupta stated, will be greater productivity, and HTML 5 functionality (WebSocket, JSON, and HTML 5 forms). Part of the planned productivity increase of the release will come from a reduction in writing boilerplate code--through the widespread use of dependency injection in the platform, along with default data sources and default connection factories. Gupta noted the inclusion of JAX-RS in the web profile, the changes and improvements found in JMS 2.0, as well as enhancements to Java EE 7 in terms of JPA 2.1 and EJB 3.2. GlassFish 4 is the reference implementation of Java EE 7, and currently includes WebSocket, JSON, JAX-RS 2.0, JMS 2.0, and more. The final release is targeted for Q2, 2013. Looking forward to Java EE 8, Gupta explored how the platform will provide multi-tenancy for applications, modularity based on Jigsaw, and cloud architecture. Meanwhile, Project Avatar is the group's incubator project for designing an end-to-end framework for building HTML 5 applications. Santiago Pericas-Geertsen joined Gupta to demonstrate their "Angry Bids" auction/live-bid/chat application using many of the enhancements of Java EE 7, along with an Avatar HTML 5 infrastructure, and running on the GlassFish reference implementation.Finally, Gupta covered Project Easel, an advanced tooling capability in NetBeans for HTML5. John Ceccarelli, NetBeans Engineering Director, joined Gupta to demonstrate creating an HTML 5 project from within NetBeans--formatting the project for both desktop and smartphone implementations. Ceccarelli noted that NetBeans 7.3 beta will be released later this week, and will include support for creating such HTML 5 project types. Gupta directed conference attendees to: http://glassfish.org/javaone2012 for everything about Java EE and GlassFish at JavaOne 2012.

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  • Infiniband: a highperformance network fabric - Part I

    - by Karoly Vegh
    Introduction:At the OpenWorld this year I managed to chat with interesting people again - one of them answering Infiniband deepdive questions with ease by coffee turned out to be one of Oracle's IB engineers, Ted Kim, who actually actively participates in the Infiniband Trade Association and integrates Oracle solutions with this highspeed network. This is why I love attending OOW. He granted me an hour of his time to talk about IB. This post is mostly based on that tech interview.Start of the actual post: Traditionally datatransfer between servers and storage elements happens in networks with up to 10 gigabit/seconds or in SANs with up to 8 gbps fiberchannel connections. Happens. Well, data rather trickles through.But nowadays data amounts grow well over the TeraByte order of magnitude, and multisocket/multicore/multithread Servers hunger data that these transfer technologies just can't deliver fast enough, causing all CPUs of this world do one thing at the same speed - waiting for data. And once again, I/O is the bottleneck in computing. FC and Ethernet can't keep up. We have half-TB SSDs, dozens of TB RAM to store data to be modified in, but can't transfer it. Can't backup fast enough, can't replicate fast enough, can't synchronize fast enough, can't load fast enough. The bad news is, everyone is used to this, like back in the '80s everyone was used to start compile jobs and go for a coffee. Or on vacation. The good news is, there's an alternative. Not so-called "bleeding-edge" 8gbps, but (as of now) 56. Not layers of overhead, but low latency. And it is available now. It has been for a while, actually. Welcome to the world of Infiniband. Short history:Infiniband was born as a result of joint efforts of HPAQ, IBM, Intel, Sun and Microsoft. They planned to implement a next-generation I/O fabric, in the 90s. In the 2000s Infiniband (from now on: IB) was quite popular in the high-performance computing field, powering most of the top500 supercomputers. Then in the middle of the decade, Oracle realized its potential and used it as an interconnect backbone for the first Database Machine, the first Exadata. Since then, IB has been booming, Oracle utilizes and supports it in a large set of its HW products, it is the backbone of the famous Engineered Systems: Exadata, SPARC SuperCluster, Exalogic, OVCA and even the new DB backup/recovery box. You can also use it to make servers talk highspeed IP to eachother, or to a ZFS Storage Appliance. Following Oracle's lead, even IBM has jumped the wagon, and leverages IB in its PureFlex systems, their first InfiniBand Machines.IB Structural Overview: If you want to use IB in your servers, the first thing you will need is PCI cards, in IB terms Host Channel Adapters, or HCAs. Just like NICs for Ethernet, or HBAs for FC. In these you plug an IB cable, going to an IB switch providing connection to other IB HCAs. Of course you're going to need drivers for those in your OS. Yes, these are long-available for Solaris and Linux. Now, what protocols can you talk over IB? There's a range of choices. See, IB isn't accepting package loss like Ethernet does, and hence doesn't need to rely on TCP/IP as a workaround for resends. That is, you still can run IP over IB (IPoIB), and that is used in various cases for control functionality, but the datatransfer can run over more efficient protocols - like native IB. About PCI connectivity: IB cards, as you see are fast. They bring low latency, which is just as important as their bandwidth. Current IB cards run at 56 gbit/s. That is slightly more than double of the capacity of a PCI Gen2 slot (of ~25 gbit/s). And IB cards are equipped usually with two ports - that is, altogether you'd need 112 gbit/s PCI slots, to be able to utilize FDR IB cards in an active-active fashion. PCI Gen3 slots provide you with around ~50gbps. This is why the most IB cards are configured in an active-standby way if both ports are used. Once again the PCI slot is the bottleneck. Anyway, the new Oracle servers are equipped with Gen3 PCI slots, an the new IB HCAs support those too. Oracle utilizes the QDR HCAs, running at 40gbp/s brutto, which translates to a 32gbp/s net traffic due to the 10:8 signal-to-data information ratio. Consolidation techniques: Technology never stops to evolve. Mellanox is working on the 100 gbps (EDR) version already, which will be optical, since signal technology doesn't allow EDR to be copper. Also, I hear you say "100gbps? I will never use/need that much". Are you sure? Have you considered consolidation scenarios, where (for example with Oracle Virtual Network) you could consolidate your platform to a high densitiy virtualized solution providing many virtual 10gbps interfaces through that 100gbps? Technology never stops to evolve. I still remember when a 10mbps network was impressively fast. Back in those days, 16MB of RAM was a lot. Now we usually run servers with around 100.000 times more RAM. If network infrastrucure speends could grow as fast as main memory capacities, we'd have a different landscape now :) You can utilize SRIOV as well for consolidation. That is, if you run LDoms (aka Oracle VM Server for SPARC) you do not have to add physical IB cards to all your guest LDoms, and you do not need to run VIO devices through the hypervisor either (avoiding overhead). You can enable SRIOV on those IB cards, which practically virtualizes the PCI bus, and you can dedicate Physical- and Virtual Functions of the virtualized HCAs as native, physical HW devices to your guests. See Raghuram's excellent post explaining SRIOV. SRIOV for IB is supported since LDoms 3.1.  This post is getting lengthier, so I will rename it to Part I, and continue it in a second post. 

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  • SQLAuthority News – A Conversation with an Old Friend – Sri Sridharan

    - by pinaldave
    Sri Sridharan is my old friend and we often talk on GTalk. The subject varies from Life in India/USA, movies, musics, and of course SQL. We have our differences when we talk about food or movie but we always agree when we talk about SQL. Yesterday while chatting with him we talked about SQLPASS and the conversation lasted for a long time. Here is the conversation between us on GTalk. I have removed a few of the personal talks and formatted into paragraphs as GTalk often shows stuff out of formatting. Pinal: Sri, Congrats on running for the PASS BoD again. You were so close last year. What made you decide to run again this year? Sri: Thank you Pinal for your leadership in the PASS India Community and all the things you do out there. After coming so close last year, there was no doubt in my mind that I will run again. I was truly humbled by the support I got from the community. Growing up in India for over 25 years, you are brought up in a very competitive part of the world. Right from the pressure of staying in the top of the class from kindergarten to your graduation, the relentless push from your parents about studying and getting good grades (and nothing else matters), you land up essentially living in a pressure cooker. To survive that relentless pressure, you need to have a thick skin, ability to stand up for who you really are , what you want to accomplish and in the process stay true those values. I am striving for a greater cause, to make PASS an organization that can help people with their SQL Server careers, to make PASS relevant to its chapter members, to make PASS an organization that every SQL professional in the world wants to be connected with. Just because I did not get elected or appointed last year does not mean that these causes are not worth fighting. Giving up upon failing the first time is simply not in me. If I did that, what message would I send to those who voted for me? What message would I send to my kids? Pinal: As someone who has such strong roots in India, what can the Indian PASS Community expect from you? Sri: First of all, I think fostering a regional leadership is something PASS must encourage as part of its global growth plan. For PASS global being able to understand all the issues in a region of the world and make sound decisions will be a tough thing to do on a continuous basis. I expect people like you, chapter leaders, regional mentors, MVPs of the region start playing a bigger role in shaping the next generation of PASS. That is something I said in my campaign and I still stand by it. I would like to see growth in the number of chapters in India. The current count does not truly represent the full potential of that region. I was pretty thrilled to see the Bangalore SQLSaturday happen early this year. I would like to see more of SQLSaturday events, at least in the major metro cities. I know the issues in India are very different from the rest of the world. So the formula needs to be tweaked a little for it to work better in India. Once the SQLSaturday model is vetted out, maybe there could be enough justification to have SQLRally India. PASS needs to have a premier SQL event in that region. Going to USA or Europe for that matter is incredibly hard due to VISA issues etc. So this could be a case of where PASS comes closer to where the community is. Pinal: What portfolio would take on if you are elected to the PASS Board? Sri: There are some very strong folks on the PASS Board today. The President discusses the portfolios with the group and makes the final call on the portfolios. I am also a fan of having a team associated with the portfolios. In that case, one person is the primary for a portfolio but secondary on a couple of other portfolios. This way people on the board have a direct vested interest in a few portfolios. Personally, I know I would these portfolios good justice – Chapters, Global Growth and Events (SQLSat, SQLRally). I would try to see if we can get a director to focus on Volunteers.  To me that is very critical for growth in the international regions. Pinal: This is an interesting conversation with you Sri. I know you so long time but this is indeed inspiring to many. India is a big country and we appreciate your thoughts. Sri: Thank you very much for taking time to chat with me today. Cheers. There are pretty strong candidates for SQLPASS Board of Elections this year. I know all of them in person and honestly it is going to be extremely difficult to not to vote for anybody. I am indeed in a crunch right now how to pick one over another. Though the choice is difficult, I encourage you to vote for them. I am extremely confident that the new board of directors will all have the same goal – Better SQL Server Community. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, DBA, PostADay, SQL, SQL Authority, SQL PASS, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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  • Announcing Solaris Technical Track at NLUUG Spring Conference on Operating Systems

    - by user9135656
    The Netherlands Unix Users Group (NLUUG) is hosting a full-day technical Solaris track during its spring 2012 conference. The official announcement page, including registration information can be found at the conference page.This year, the NLUUG spring conference focuses on the base of every computing platform; the Operating System. Hot topics like Cloud Computing and Virtualization; the massive adoption of mobile devices that have their special needs in the OS they run but that at the same time put the challenge of massive scalability onto the internet; the upspring of multi-core and multi-threaded chips..., all these developments cause the Operating System to still be a very interesting area where all kinds of innovations have taken and are taking place.The conference will focus specifically on: Linux, BSD Unix, AIX, Windows and Solaris. The keynote speech will be delivered by John 'maddog' Hall, infamous promotor and supporter of UNIX-based Operating Systems. He will talk the audience through several decades of Operating Systems developments, and share many stories untold so far. To make the conference even more interesting, a variety of talks is offered in 5 parallel tracks, covering new developments in and  also collaboration  between Linux, the BSD's, AIX, Solaris and Windows. The full-day Solaris technical track covers all innovations that have been delivered in Oracle Solaris 11. Deeply technically-skilled presenters will talk on a variety of topics. Each topic will first be introduced at a basic level, enabling visitors to attend to the presentations individually. Attending to the full day will give the audience a comprehensive overview as well as more in-depth understanding of the most important new features in Solaris 11.NLUUG Spring Conference details:* Date and time:        When : April 11 2012        Start: 09:15 (doors open: 8:30)        End  : 17:00, (drinks and snacks served afterwards)* Venue:        Nieuwegein Business Center        Blokhoeve 1             3438 LC Nieuwegein              The Nederlands          Tel     : +31 (0)30 - 602 69 00        Fax     : +31 (0)30 - 602 69 01        Email   : [email protected]        Route   : description - (PDF, Dutch only)* Conference abstracts and speaker info can be found here.* Agenda for the Solaris track: Note: talks will be in English unless marked with 'NL'.1.      Insights to Solaris 11         Joerg Moellenkamp - Solaris Technical Specialist         Oracle Germany2.      Lifecycle management with Oracle Solaris 11         Detlef Drewanz - Solaris Technical Specialist         Oracle Germany3.      Solaris 11 Networking - Crossbow Project        Andrew Gabriel - Solaris Technical Specialist        Oracle UK4.      ZFS: Data Integrity and Security         Darren Moffat - Senior Principal Engineer, Solaris Engineering         Oracle UK5.      Solaris 11 Zones and Immutable Zones (NL)         Casper Dik - Senior Staff Engineer, Software Platforms         Oracle NL6.      Experiencing Solaris 11 (NL)         Patrick Ale - UNIX Technical Specialist         UPC Broadband, NLTalks are 45 minutes each.There will be a "Solaris Meeting point" during the conference where people can meet-up, chat with the speakers and with fellow Solaris enthousiasts, and where live demos or other hands-on experiences can be shared.The official announcement page, including registration information can be found at the conference page on the NLUUG website. This site also has a complete list of all abstracts for all talks.Please register on the NLUUG website.

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Trouble with Samba Domain

    - by Arkevius
    I'm having a bit of trouble setting up this Samba domain correctly. I'm getting an Access Denied error when trying to add a Windows XP machine to the domain. I'll go through my scenario in detail, but for those of you wanting a TLDR summary it'll be at the bottom of this post. I have HP Proliant server with Ubuntu 12.04 LTS installed. For this particular environment, I need this server to act as a PDC, file server, and print server. I began by updating and upgrading the packages (of course). Then went to install samba, gnome-desktop, wine, and cpanm. Samba was, of course, for the PDC and file/print services. The GUI was needed because a certain software has to be installed on there that needs a GUI. Wine was needed because the software is Windows-native. And cpanm was for a perl script I have running. For Samba, I went into the smb.conf file and enabled domain logons, changed the workgroup/domain name, the logon script for a per-group basis (netlogon/%g), enabled the netlogon and profiles share, and setup a couple of custom shares for the file service. The printer was added later, and seems to be working just fine. I then restarted the services, and used the net groupmap command to ensure my unix groups were mapped correctly to the Windows groups. After this, I went to a Windows box, and was able to successfully join the domain without a problem. After some fidgeting with the software to get it running on the win boxes from the server (it's a records management system program, which stores it's database files on the server), I went to add another computer to the domain. But now it's saying Access Denied. Before when I had this trouble it was because I forgot to add the group "machines" so Samba could create machine accounts. Thinking this was the case, I manually created the machine account to test this theory. However, it would still give me an Access Denied error. That must mean it has something to do with permissions now, correct? I've been fighting with this server for the past two weeks. If it's not one thing that;s wrong, then it's something else completely different. This would be the third time I've actually reinstalled everything to start over. I'll post snippets of my system settings below. If anything else is needed, just say the word and I'll gather up the info. The unix group 'domadmin' is the Domain Admins group. Samba Administrator account administrator:x:1000:1000:Administrator,,,:/home/administrator:/bin/bash Adminstrator's groups administrator adm cdrom sudo dip plugdev lpadmin sambashare domadmin crimestar Samba's Configuration FIle (a snippet anyways) [global] workgroup = CITYPD server string = BPDServer dns proxy = no log file = /var/log/samba/log.%m max log size = 1000 syslog = 0 panic action = /usr/share/samba/panic-action %d security = user encrypt passwords = true passdb backend = tdbsam obey pam restrictions = yes unix password sync = yes passwd program = /usr/bin/passwd %u passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . pam password change = yes map to guest = bad user domain logons = yes logon path = \\%L\srv\samba\profiles\%U logon script = logon.bat add machine script = /usr/sbin/useradd -g machines -c "%u machine account" -d /var/lib/samba -s /bin/false %u domain master = yes usershare allow guests = yes [netlogon] comment = Network Logon Service path = /srv/samba/netlogon/%g guest ok = yes read only = yes browseable = no [profiles] comment = All Printers browseable = no path = /var/spool/samba printable = yes guest ok = no read only = yes create mask = 0700 [print$] comment = Printer Drivers path = /var/lib/samba/printers browseable = yes read only = yes guest ok = no write list = root, @lpadmin [crimestar] comment = "Crimestar DB" path = /srv/crimestar/db valid users = @domadmin, @crimestar admin users = administrator writeable = yes guest ok = no browseable = no create mask = 0666 directory mask = 0777 [crimestarfiles] path = /home/administrator/.wine/drive_c/crimestar admin users = administrator browseable = yes ls -la on /srv/samba/profiles drwxrwxrwx 2 root machines 4096 Nov 21 15:27 . drwxr-xr-x 4 root root 4096 Nov 21 15:28 .. ls -la on /srv/samba/netlogon drwxr-xr-x 6 root root 4096 Nov 21 15:30 . drwxr-xr-x 4 root root 4096 Nov 21 15:28 .. drwxr-xr-x 2 root root 4096 Nov 21 15:30 crimestar drwxr-xr-x 2 root root 4096 Nov 21 18:13 domadmin drwxr-xr-x 3 root root 4096 Nov 21 15:30 guests drwxr-xr-x 2 root root 4096 Nov 21 15:29 users GrouMap list Domain Users (S-1-5-21-2978508755-2341913247-928297747-513) -> users Domain Admins (S-1-5-21-2978508755-2341913247-928297747-512) -> domadmin Domain Guests (S-1-5-21-2978508755-2341913247-928297747-514) -> nogroup TLDR I'm getting an Access Denied error message while trying to join a windows box to a samba domain, even after I successfully joined another computer without a problem. System settings / files are quoted above. Anyone have any ideas or suggestions?

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  • Using backport-android-bluetooth on Android 1.6

    - by newth
    Hi, I'm trying to write an application using Bluetooth on Android 1.6. Since it's not officially supported, I found the backport of android.bluetooth API ( http://code.google.com/p/backport-android-bluetooth ). But when I deploy the sample chat application (modified for backport) LogCat gives me the error below: My question is, how I can use backport-android-bluetooth on 1.6 and is there any working samples? Thanks! 11-30 14:03:19.890: ERROR/AndroidRuntime(1927): Uncaught handler: thread main exiting due to uncaught exception 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): java.lang.ExceptionInInitializerError 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at backport.android.bluetooth.BluetoothSocket.<init>(BluetoothSocket.java:69) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at backport.android.bluetooth.BluetoothServerSocket.<init>(BluetoothServerSocket.java:16) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at backport.android.bluetooth.BluetoothAdapter.listenUsingRfcommWithServiceRecord(BluetoothAdapter.java:513) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at com.example.bluetooth.BluetoothChatService$AcceptThread.<init>(BluetoothChatService.java:237) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at com.example.bluetooth.BluetoothChatService.start(BluetoothChatService.java:109) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at com.example.bluetooth.BluetoothChat.onResume(BluetoothChat.java:138) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.Instrumentation.callActivityOnResume(Instrumentation.java:1225) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.Activity.performResume(Activity.java:3559) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.ActivityThread.performResumeActivity(ActivityThread.java:2838) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.ActivityThread.handleResumeActivity(ActivityThread.java:2866) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2420) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.ActivityThread.access$2100(ActivityThread.java:116) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1794) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.os.Handler.dispatchMessage(Handler.java:99) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.os.Looper.loop(Looper.java:123) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.app.ActivityThread.main(ActivityThread.java:4203) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at java.lang.reflect.Method.invokeNative(Native Method) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at java.lang.reflect.Method.invoke(Method.java:521) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:791) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:549) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at dalvik.system.NativeStart.main(Native Method) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): Caused by: java.lang.UnsatisfiedLinkError: classInitNative 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.bluetooth.RfcommSocket.classInitNative(Native Method) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): at android.bluetooth.RfcommSocket.<clinit>(RfcommSocket.java:152) 11-30 14:03:19.906: ERROR/AndroidRuntime(1927): ... 21 more

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