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• Pet Store Loyalty Programs: I'm Not Loyal Yet!

  - by ruth.donohue

  After two years of constantly being asked (aka "pestered) by my now eight-year-old daughter for a dog (or any pet that is more interactive than a goldfish), I've finally compromised with a hamster purely by chance. Friends of ours had recently brought home a female hamster, and (surprise, surprise) two weeks later, they were looking for homes for 11 baby hamster pups. Since the pups were not yet ready to be weaned from their mother, my daughter and I had several weeks to get ready -- and we spent that extra time visiting a number of local pet stores and purchasing an assortment of hamster books, toys, exercise equipment, food, bedding, and cage -- not cheap! Now, I'm usually an online shopper (i.e. I love reading user reviews and comparing prices), but for kids, there is absolutely no online substitute for actually walking into a store and physically picking out something you want. We have two competing pet shops within close proximity to where we live, and I signed up for their rewards programs to get discounts on select items. I'm sure it takes a while to get my data into the system (after all, I did fill out a form the old-fashioned way), but as it has been more than two weeks for one store and over a week for the other, the window of opportunity is getting smaller as we by now pretty much have most of what we think we need. Everything I've purchased has been purely hamster or small animal related, so in an ideal world, the stores would have me easily figured out as a hamster owner. Here is what I would be expecting of a loyalty rewards program: Point me to some useful links, either information provied by the company or external websites where I can learn more. Any value-add a business can provide to make my life easier makes me a much more loyal customer. What things can I expect as a new pet owner? Any hamster communities? Any hamster-related events? Any vets that specialize in small animals in the vicinity? Send me an email with other related products I may be interested in. Upsell and cross-sell to me. We've go the basics and a couple of luxuries, but at this point, I'm pretty excited (surprisingly) about the hamster, and my daughter is footing the bill with her birthday and Christmas money. She and I would be more than happy to spend her money! Get this information to me faster. As I mentioned, my window of opportunity is getting smaller, as eithe rmy daughter's money will run out on other things or we'll start losing the thrill of buying new hamster toys and treats. I realize this is easier said than done, and undoubtedly, the stores are getting value knowing my basic customer information and purchase history. Buth, they could really benefit by delivering a loyalty program that really earned my loyalty. "Goldeen" needs a new water bottle, yogurt chips, and chew toys as he doesn't seem to like the ones we bought. So for now, I'll just go to whichever store is the most convenient. Oh, and just for fun (not related to this post), here are a couple of videos my daughter really got a kick out of watching: Hamster on a Piano Tic in a Spin-Dryer

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• gnome3 and unity bug in 11.10

  - by LinuxNoob

  Yes I am new to Linux but am learning stuff daily as I finally migrated my work systems to Ubuntu 11.10 and they works pretty decent given the fact that some of the application I have to use to do my job are not supported by Linux ... yet. Anyways, I was working with Unity, not even knowing there was a Gnome3 environment until I ran across a post while searching for a fix on another unrelated issue. Lo and behold, I was able after much searching to log in Gnome 3 after installing the required packages. I don't know how many articles I had to read for someone to tell me how to log into Gnome3 or into Unity by selecting the little wheel on the login screen to get the drop down for the different environments ...(I know... I'm such a Noob but I'm sure we all were at one time or another). Again, after using Unity, I was hooked on Linux and decided if I can get it to work with all the Apps I need at work and play a little WOW every now and again, I'm good to go. But again to the point. I logged into Gnome3. No icons but just a cool experience to see what the heck this thing does. I eventually figured out how to use it and I love Gnome 3 but it is as buggy as the C++ programs I first learned to write in college. I don't know if it's because i installed the packages after I was up and running in Unity or what. The issues I have are that it locks the desktop up randomly..just locks it up. Usually when i have a lot of screens opened. Never fails that it does it when i put the mouse up in the top/left corner to swap Apps. Then I can't get to the windows in the back to shut them down. A few times i just have to turn the power off on my PC ( sigh, what a POS I say to myself every time I decide "oh it was an isolated incidence"...try it again..it's so cool and designed the way I would design a desktop .. intuitive...just cool man cool) but it fails me again and again. If I had to guess I would say it's a memory problem..i do have 2gigs but nevertheless it just stops working. The mouse doesn't respond ...eventually the keyboard doesn't respond. Just the Power Off button is the only way out. Never had an issue like this in Unity. Using the same Apps in the same way and I bet the system will crash in 45 minutes to an hour. Usually, I have 7-10 windows opened. I wish I knew enough to get the correct logs, I'm sure it's a bug. I'm not doing anything fancy..just running email, word docs, jave apps, vpn, pidgin, maybe some SQL stuff or communication Apps, etc. Anyways I've decided to wait for another major release to try it again... until then I'm sticking with Unity which is also very cool.

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• A Few of My Favorite HTML5 and CSS3 Online Tools

  - by dwahlin

  I really enjoy coding up HTML5, CSS3, and JavaScript applications but there are some things that I’m better off writing with the help of a development tool. For example, CSS3 gradients aren’t exactly the most fun thing to write by hand and the same could be said for animations, transforms, or styles that require various vendor extensions. There are a lot of online tools that can simplify building HTML5/CSS3 sites and increase productivity in the process so I thought I’d put together a post on a few of my favorites tools. HTML5 Boilerplate HTML5 Boilerplate provides a great way to get started building HTML5 sites. It includes many best practices out of the box and even includes a few tricks that many people don’t even know about. The custom download option allows you to pick the features that you want to include in the files that’s generated. You can read more about it here.   Initializr Although HTML5 Boilerplate provides a great foundation for starting HTML5 sites, it focuses on providing a starting shell structure (namely an html page, JavaScript files, and a CSS stylesheet) and doesn’t include much in the way of page content to get started with. Initializer builds on HTML5 Boilerplate and provides an initial test page that can be tweaked to meet your needs. It also provides several different customization options to include/exclude features. CSS3 Maker CSS3 provides a lot of great features ranging from gradient support to rounded corners. Although many of the features are fairly straightforward there are some that are pretty involved such as gradients, animations, and really any styles that require custom vendor extensions to use across browsers. Sure, you can type everything by hand, but sites such as CSS3 Maker provide a visual way to generate CSS3 styles. CSS3, Please! CSS3, Please! is a code generation tool that can be used to generate cross-browser CSS3 styles quickly and easily. All of the main things you can do with CSS3 are available including a clever way to visually generate CSS3 transform styles.       Ultimate CSS Gradient Generator CSS3 Maker (above) has a gradient generator built-in but my favorite tool for creating CSS3 gradients is the Ultimate CSS Gradient Generator. If you’ve created gradients in tools like Photoshop then you’ll love what this tool has to offer especially since it makes it extremely straightforward to work with different gradient stops. @font-face Fonts Although @font-face has been available for awhile, I think fonts are cool and wanted to mention a site that provides a lot of font choices. When used correctly fonts can really enhance a page and when used incorrectly (think Comic Sans) they can absolutely ruin a page. Several sites exist that provide fonts that can be used with @font-face definitions in CSS style sheets. One of my favorites is Font Squirrel.   HTML5 & CSS3 Support and Tests Interested in knowing what HTML5 and CSS3 features a given browser supports? Want to know how various browsers stack up with each other as far as HTML5/CSS3 support. Look no further than the HTML5 & CSS3 Support page or the HTML5 Test page.   CSS3 Easing Animation Tool CSS3 animations aren’t widely supported across browsers right now (I’m not really using them at this point) but they do offer a lot of promise. Creating easings for animations can definitely be a challenge but they’re something that are critical for adding that “professional touch” to your animations. Fortunately you can use the Ceaser CSS Easing Animation Tool to simplify the process and handle animation easing with…...ease.   There are several other online tools that I like but these are some of the ones I find myself using the most. If you have any favorite online tools that simplify working with HTML5 or CSS3 let me know.     For more information about onsite or online training, mentoring and consulting solutions for HTML5, jQuery, .NET, SharePoint or Silverlight please visit http://www.thewahlingroup.com.

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• Book Reviews: Art of Community and Eyetracking Web Usability

  - by ultan o'broin

  Holidays time offers a chance to catch up on some user experience and user assistance related material. So, two short book reviews (which I considered using my new Tumblr blog for. More about that another time) coming up. The Art of Community by Jono Bacon Excellent starting point for anyone wanting to get going in the community software (FLOSS, for example) space or understand how to set up, manage, and leverage the collective intelligence of communities for whatever ends. The book is a little too long in my opinion, and of course, usage of what Jono is recommending needs to be nuanced and adapted for enterprise applications space (hardly surprising there is a lot about Ubuntu, Lug Radio, and so on given Jono's interests). Shame there wasn't more information on international, non-English community considerations too. Still, some great ideas and insight into setting up and managing communities that I will leverage (watch out for the results on this blog, later in 2011). One section, on collaborative writing really jumped out. It reinforced the whole idea that to successful community initiatives are based on instigators knowing what makes the community tick in the first place. How about this for insight into user profiles for people who write community user assistance (OK then, "doc") and what tools they might use (in this case, we're talking about Jokosher): "Most people who write documentation for open source software projects would fall into the category of power user. They are technology enthusiasts who are not interested in the super-technical avenues of programming, but want to help out. Many of these people have good writing skills and a good knowledge of using the software, so the documentation fit is natural. With Jokosher we wanted to acknowledge this profile of user. As such, instead of focussing on complex text processing tools, we encouraged our documentation contributors to use a wiki." The book is available for free here, and well as being available from usual sources. Eyetracking Web Usability by Jakob Nielsen and Kara Prentice Another fine book by established experts. I have some field experience of eyetracking studies myself --in the user assistance for enterprise applications space--though Jakob and Kara concentrate on websites for their research here. I would caution how much about websites transfers easily to the applications space, especially enterprise applications, as claimed in the book too. However, Jakob and Kara do make the case very well that understanding design goals (for example, productivity improvement in the case of applications) and the context of the software use is critical. Executing a study using eyetracking technology requires that you know what you want to test, can set up realistic tasks for testing by representative testers, and then analyze the results. Be precise, as lots of data will be generated (I think the authors underplay the effort in analyzing data too). What I found disappointing was the lack of emphasis on eyetracking as only part of the usability solution. It's really for fine-tuning designs in my opinion, and should be used after other design reviews. I also wasn't that crazy about the level of disengagement between the qualitative and quantitative side of this kind of testing that the book indicated. I think it is useful to have testers verbalize their thoughts and for test engineers to prompt, intervene, or guide as necessary. More on cultural or international aspects to usability testing might have been included too (websites are available to everyone). To conclude, I enjoyed the book, took on board some key takeaways about methodologies and found the recommendations sensible and easy to follow (for example about Forms layouts). Applying enterprise applications requirements such as those relating to user profiles, design goals, and overall context of use in conjunction with what's in this book would be the way to go here. It also made me think of how interesting it would be to compare eyetracking findings between website and enterprise applications usage.

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• Last GUID used up - new ScottGuID unique ID to replace it

  - by Eilon

  You might have heard in recent news that the last ever GUID was used up. The GUID {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} was just consumed by a soon to be released project at Microsoft. Immediately after the GUID's creation the word spread around the Microsoft campuses around the globe. Microsoft's approximately 100,000 worldwide employees then started blogging, tweeting, and facebooking about the dubious "achievement." The following screenshot shows GUIDGEN (the Windows tool for creating GUIDs) with the last ever GUID. All GUIDs created by projects at Microsoft must be registered in a central repository for record keeping. This allows quick-fix engineers, security engineers, anti-malware developers, and testers to do a quick look up of an unknown GUID and find out if it belongs to Microsoft. The following screenshot shows the Microsoft GUID Tracker internal application and the last few GUIDs being used up by various Microsoft projects. What is perhaps more interesting than the news about the GUID is the project that used that last GUID. The recent announcements regarding the development experience for the Windows Phone 7 Series (WP7S) all involve free editions of Visual Studio 2010. One of the lesser known developer tools is based on a resurrected project that many of you are probably familiar with, but have never used. The tool is in fact Microsoft Bob 7 Series (MB7S). MB7S is an agent-based approach for mobile phone app development. The UI incorporates both natural language interfaces and motion gesture behaviors, similar to the Windows Phone 7 Series “Metro” interface. If it works, it will help to expand the breadth of mobile app developers. After the GUID: The ScottGuID It came as no big surprise that eventually the last GUID would be used up. Knowing this, a group of engineers at Microsoft has designed, implemented, and tested a replacement to the GUID: The ScottGuID. There are several core principles of the ScottGuID: 1. The concepts used in ScottGuIDs must be easily understood by a developer who is already familiar with GUIDs 2. There must exist a compatibility layer between ScottGuIDs and GUIDs 3. A ScottGuID must be usable in a practical manner in non-computing environments 4. There must exist ScottGuID APIs for all common platforms: Win32/Win64/WinCE, .NET (incl. Silverlight), Linux, FreeBSD, MacOS (incl. iPhone OS), Symbian, RIM BlackBerry, Google Android, etc. 5. ScottGuIDs must never run out ScottGuID use cases One of the more subtle principles of the ScottGuID is principle #3. While technically a GUID could be used in any environment, it was not practical to do so in terms of data entry and error detection. In order to have the ScottGuID be a true universal ID it must be usable in non-computing environments. Prior to the announcement of the ScottGuID there have been a number of until-now confidential projects. One of the tools that will soon become public is ScottGuIDGen, which is in essence an updated version of GUIDGEN that can create ScottGuIDs. The following screenshot shows a sample ScottGuID. To demonstrate the various applications of the ScottGuID there were test deployments around the globe. The following examples are a small showcase of the applications that have already been prototyped. Log in to Hotmail: Pay for gas: Sign in to Twitter: Dispense cat food: Conclusion I hope that this brief introduction to the ScottGuID shows how technology can continue to move forward, even when it appears there is a point that cannot be passed. With a small number of principles, a team of smart engineers, and a passion for "getting it right" the ScottGuID should last well past our lifetimes. In the coming months expect further announcements regarding additional developer tools, samples, whitepapers, podcasts, and videos. Please leave a comment on this post if you have any questions about the ScottGuID or what you would like to see us do with it. With ScottGuID, the possibilities are nearly endless and we want to stretch their reach as far as possible.

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• asynchrony is viral

  - by Daniel Moth

  It is becoming hard to write code today without introducing some form of asynchrony and, if you are using .NET (e.g. for Windows Phone 8 or Windows Store apps), that means sooner or later you have to await something and mark your method as async. My most recent examples included introducing speech recognition in my Translator By Moth phone app where I had to await mySpeechRecognizerUI.RecognizeWithUIAsync() and when moving that code base to a Windows Store project just to show a MessageBox I had to await myMessageDialog.ShowAsync(). Any time you need to invoke an asynchronous method in your code, you have a choice to make: kick off the operation but don’t wait for it to complete (otherwise known as fire-and-forget), synchronously wait for it to complete (which will entail blocking, which can be bad, especially on a UI thread), or asynchronously wait for it to complete before continuing on with the rest of the method’s work. In most cases, you want the latter, and the await keyword makes that trivial to implement.  When you use the magical await keyword in front of an API call, then you typically have to make additional changes to your code: This await usage is within a method of course, and now you have to annotate that method with async. Furthermore, you have to change the return type of the method you just annotated so it returns a Task (if it previously returned void), or Task<myOldReturnType> (if it previously returned myOldReturnType). Note that if it returns void, in some cases you could cheat and stop there. Furthermore, any method that called this method you just annotated with async will now also be invoking an asynchronous operation, so you have to make that change in the body of the caller method to introduce the await keyword before the call to the method. …you guessed it, you now have to change this caller method to be annotated with async and have its return types tweaked... …and it goes on virally… At some point you reach the root of your user code, e.g. a GUI event handler, and whoever calls that void method can already deal with the fact that you marked it as async and the viral introduction of the keywords stops there… This is all wonderful progress and a very powerful mechanism, and I just wish someone had written a refactoring tool to take care of this… anyone? I mentioned earlier that you have a choice when invoking an asynchronous operation. If the first time you encounter this you wish to localize the impact of all these changes and essentially try to turn the asynchronous behavior into synchronous by blocking - don't! For reasons why you don't want to do that, read Toub's excellent blog post (and check out the rest of his blog with gems on async programming starting with the Async FAQ). Just embrace the pattern knowing that when you use one instance of an await, you'll propagate the change all the way to the root user code method, e.g. typically an event handler. Related aside: I just finished re-writing my MessageBox wrapper class for Phone projects, including making it work in Windows Store projects, and it does expect you to use it with an await :-). I'll share that in an upcoming post for those of you that have the same need… Comments about this post by Daniel Moth welcome at the original blog.

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• Know Your Audience, And/Or Your Customer

  - by steve.diamond

  Yesterday I gave an internal presentation to about 20 Oracle employees on "messaging," not messaging technology, but embarking on the process of building messages. One of the elements I covered was the importance of really knowing and understanding your audience. As a humorous reference I included two side-by-side photos of Oakland A's fans and Oakland Raiders fans. The Oakland A's fans looked like happy-go-lucky drunk types. The Oakland Raiders fans looked like angry extras from a low budget horror flick. I then asked my presentation attendees what these two groups had in common. Here's what I heard. --They're human (at least I THINK they're human). --They're from Oakland. --They're sports fans. After that, it was anyone's guess. A few days earlier we were putting the finishing touches on a sales presentation for one of our product lines. We had included an upfront "lead in" addressing how the economy is improving, yet that doesn't mean sales executives will have any more resources to add to their teams, invest in technology, etc. This "lead in" included miscellaneous news article headlines and statistics validating the slowly improving economy. When we subjected this presentation to internal review two days ago, this upfront section in particular was scrutinized. "Is the economy really getting better? I (exclamation point) don't think it's really getting better. Haven't you seen the headlines coming out of Greece and Europe?" Then the question TO ME became, "Who will actually be in the audience that sees and hears this presentation? Will s/he be someone like me? Or will s/he be someone like the critic who didn't like our lead-in?" We took the safe route and removed that lead in. After all, why start a "pitch" with a component that is arguably subjective? What if many of our audience members are individuals at organizations still facing a strong headwind? For reasons I won't go into here, it was the right decision to make. The moral of the story: Make sure you really know your audience. Harness the wisdom of the information your organization's CRM systems collect to get that fully informed "customer view." Conduct formal research. Conduct INFORMAL research. Ask lots of questions. Study industries and scenarios that have nothing to do with yours to see "how they do it." Stop strangers in coffee shops and on the street...seriously. Last week I caught up with an old friend from high school who recently retired from a 25 year career with the USMC. He said, "I can learn something from every single person I come into contact with." What a great way of approaching the world. Then, think about and write down what YOU like and dislike as a customer. But also remember that when it comes to your company's products, you are most likely NOT the customer, so don't go overboard in superimposing your own world view. Approaching the study of customers this way adds rhyme, reason and CONTEXT to lengthy blog posts like this one. Know your audience.

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• Why Cornell University Chose Oracle Data Masking

  - by Troy Kitch

  One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen.  Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us.  In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes,  “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview.  Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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• Editor's Notebook - Social Aura: Insights from the Oracle Social Media Summit

  - by user462779

  Panelists talk social marketing at the Oracle Social Media Summit On November 14, I traveled to Las Vegas for the first-ever Oracle Social Media Summit. The two day event featured an impressive collection of social media luminaries including: David Kirkpatrick (founder and CEO of Techonomy Media and author of The Facebook Effect), John Yi (Head of Marketing Partnerships, Facebook), Matt Dickman (EVP of Social Business Innovation, Weber Shandwick), and Lyndsay Iorio (Social Media & Communications Manager, NBC Sports Group) among others. It was also a great opportunity to talk shop with some of our new Vitrue and Involver colleagues who have been returning great social media results even before their companies were acquired by Oracle. I was live tweeting the event from @OracleProfit which was great for those who wanted to follow along with the proceedings from the comfort of their office or blackjack table. But I've also found over the years that live tweeting an event is a handy way to take notes: I can sift back through my record of what people said or thoughts I had at the time and organize the Twitter messages into some kind of summary account of the proceedings. I've had nearly a month to reflect on the presentations and conversations at the event and a few key topics have emerged: David Kirkpatrick's comment during the opening presentation really set the stage for the conversations that followed. Especially if you are a marketer or publisher, the idea that you are in a one-way broadcast relationship with your audience is a thing of the past. "Rising above the noise" does not mean reaching for a megaphone, ALL CAPS, or exclamation marks. Hype will not motivate social media denizens to do anything but unfollow and tune you out. But knowing your audience, creating quality content and/or offers for them, treating them with respect, and making an authentic effort to please them: that's what I believe is now necessary. And Kirkpatrick's comment early in the day really made the point. Later in the day, our friends @Vitrue demonstrated this point by elaborating on a comment by Facebook's John Yi. If a social strategy is comprised of nothing more than cutting/pasting the same message into different social media properties, you're missing the opportunity to have an actual conversation. That's not shouting at your audience, but it does feel like an empty gesture. Walter Benjamin, perplexed by auraless Twitter messages Not to get too far afield, but 20th century cultural critic Walter Benjamin has a concept that is useful for understanding the dynamics of the empty social media gesture: Aura. In his work The Work of Art in the Age of Mechanical Reproduction, Benjamin struggled to understand the difference he percieved between the value of a hand-made art object (a painting, wood cutting, sculpture, etc.) and a photograph. For Benjamin, aura is similar to the "soul" of an artwork--the intangible essence that is created when an artist picks up a tool and puts creative energy and effort into a work. I'll defer to Wikipedia: "He argues that the "sphere of authenticity is outside the technical" so that the original artwork is independent of the copy, yet through the act of reproduction something is taken from the original by changing its context. He also introduces the idea of the "aura" of a work and its absence in a reproduction." So make sure you put aura into your social interactions. Don't just mechanically reproduce them. Keeping aura in your interactions requires the intervention of an actual human being. That's why @NoahHorton's comment about content curation struck me as incredibly important. Maybe it's just my own prejudice, being in the content curation business myself. And it's not to totally discount machine-aided content management systems, content recommendation engines, and other tech-driven tools for building an exceptional content experience. It's just that without that human interaction--that editor who reviews the analytics and responds to user feedback--interactions over social media feel a bit empty. It is SOCIAL media, right? (We'll leave the conversation about social machines for another day). At the end of the day, experimentation is key. Just like trying to find that right joke to tell at the beginning of your presentation or that good opening like at a cocktail party, social media messages and interactions can take some trial and error. Don't be afraid to try things, tinker with incomplete ideas, abandon things that don't work, and engage in the conversation. And make sure your heart is in it, otherwise your audience can tell. And finally:

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• SOA Community Newsletter June 2013

  - by JuergenKress

  Dear SOA partner community member Thanks for showing us your interest to rerun the Fusion Middleware Summer Camps! After knowing your suggestions we are happy to announce the 3rd edition of our advanced Fusion Middleware training. The camps will take place from August 26th - 30th 2013 in Lisbon Portugal. Topics will include Adaptive Case Management (ACM) as part of BPM Suite, b2b, Advanced SOA and SOA Governance. Please make sure you plan and book your seat in advance - (Booking is on the basis of first come first seat!). Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the SOA Suite 11g Essentials or BPM Suite 11g Certified Implementation Specialist, you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a SOA or BPM specialization you can request a nice Plaques for your office. As part of our Industrial SOA article services we published “Canonizing a Language for Architecture” in the Service Technology Magazine and on Oracle Technology Network. If you write books or a blog - make sure you share it with us! Cloud Computing is the hottest topic in IT, specially as an architect you should be aware of the concepts and technology, therefore I highly recommend you Thomas Erl’s latest book named “Cloud Computing”. In the BPM space, Adaptive Case Management (ACM) is the hottest topic, with BPM PS6 the backend ACM functionality and an ACM sample application are available. You can even combine this hype with Customer Experience. The BPM section in this newsletter reflects the high importance of the topic and includes BPM PS6 video showing process lifecycle,BPM Resource Kit, Functional Testing, Introduction to Web Forms, Customized Workspace Application and Instance Patching Demo. B2B also become more and more popular in the Oracle SOA Suite. If you could not attend the training organized in the month May, we offer you an additional B2B training as a part of the Summer Camps or you can download the B2B training material from our SOA Community Workspace (SOA Community membership required). Thanks to all for sharing the valuable SOA content with our community! Special thanks to ec4u for the new reference of SOA Suite and AIA Foundation Pack at a Swiss insurance company. It is time to submit a SOA and BPM  reference request today! In this edition of the newsletter you will see Guido and Ronald's second part of OSB article series and Kathiravan Udayakumar's published an exclusive article on SOA Suite best practice. If you want to submit your content for the next edition of the Newsletter then please feel free to submit it to myself. The A-Team is an excellent contributor to the best practice - make sure you visit the new A-Team page and read their articles such as Getting to know Maven. Also on the SOA side, we have published many new articles from the community Oracle SOA Suite for the Busy IT Professional by Frank Munz, SOA Suite Knowledge - Polyglot Service Implementation with Groovy by Alexander Suchier, QA82 Analyzer - Automated Quality Assurance for Oracle SOA Suite Projects, Verifying the Target by Anthony Reynolds and a new book called Oracle SOA Governance 11g Implementation book by Luis Augusto Weir. Two new SOA on-demand training courses NEW - Oracle Business Rules Self-Study Course & Introduction Human Workflow online course are available now! Make use of the Summer Time and get trained - hope to see you in Lisbon for the Summer Camps! Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsJune2013 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress,SOA,BPM

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• Subscribable World Cup 2010 Calendar

  - by jamiet

  I bang on quite a lot on this blog about ways in which data can get published over the web and one of the most interesting ways, in my opinion, of publishing data in a structured manner that is well understood is to use the iCalendar specification. There isn’t much information in the world that doesn’t have some concept of “when” so iCalendar is a great way of distributing that information. You have probably used iCalendar at some point without even knowing about it. All files with a .ics suffix are iCalendar format files and that is why you can happily import them into Outlook, Hotmail Calendar, Google Calendar etc… where they can be parsed and have the semantic data (when, where and who) extracted from them. Importing of iCalendar format data is really only half the trick though; in my opinion the real value of iCalendar-formatted calendar is the ability to subscribe to them. Subscribing has a simple benefit over importing but that single benefit is of massive importance: a subscriber to an iCalendar calendar can periodically check to see if any updates have been made and, if they have, automatically update the local copy. The real benefit to the user is the productivity gain – a single update to an iCalendar means that all subscribers are automatically made aware of the change and there is zero effort on the part of the subscriber; as my former colleague Howard van Rooijen is fond of saying, “work smarter not harder” – nowhere is this edict more ably demonstrated than subscribing versus importing of calendars. If you want to read some more thoughts about iCalendar then go and read my past blog post Calendar syndication - My big hope for 2009's breakthrough technology or better still go and seek out Jon Udell who speaks very authoritatively on the issue of iCalendar. With this subject of iCalendar on my mind I was interested to discover (via Steve Clayton’s blog post Download the world cup fixtures) that the BBC had made a .ics file available containing all of the matches in the upcoming World Cup. As you can probably guess this was a file that was made available so that it could be imported into your calendar of choice. It had one obvious downside though, right now nobody knows who is going to be playing in the knock-out stages so the calendar looks like this: with no teams being named after 25th June. How much more useful would this calendar have been if the BBC had made it possible to subscribe to the calendar instead, thus the calendar could be updated with the teams for the knock out stages when they are known and every subscriber would have a permanently up-to-date record of all the fixtures in their calendar. Better still, the calendar could be updated with match results as well or perhaps even post a match report from the BBC sport pages; when calendars are made subscribable a sea of opportunity opens up for distribution of information. So with that in mind I have decided to go one better than the BBC. I have imported their .ics into a brand new Hotmail calendar and made it publicly available at the following URLs: HTML http://cid-dc1ed121af0476be.calendar.live.com/calendar/World+Cup+2010/index.html iCalendar webcal://cid-dc1ed121af0476be.calendar.live.com/calendar/World+Cup+2010/calendar.ics The link you’re really interested in is the second one - click on that and it should open up in your calendar software of choice. Or, if you want to view it in an online calendar such as Hotmail Calendar or Google Calendar, copy and paste that URL into the appropriate place. I shall endeavour to keep the calendar updated throughout the World Cup and even if I don’t you’re no worse off than if you had imported the BBC’s .ics file so why not give it a try? If I do keep it up to date then you will have a permanent record of the 2010 World Cup available in your calendar. Forever. If you have your calendar synced to your smartphone then you’ll be carrying match reports around with you without you having to do a single thing. Surely that’s worth a quick click isn’t it?   If you have any thoughts let me have them in the comments below. Thanks for reading. @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Prepping the Raspberry Pi for Java Excellence (part 1)

  - by HecklerMark

  I've only recently been able to begin working seriously with my first Raspberry Pi, received months ago but hastily shelved in preparation for JavaOne. The Raspberry Pi and other diminutive computing platforms offer a glimpse of the potential of what is often referred to as the embedded space, the "Internet of Things" (IoT), or Machine to Machine (M2M) computing. I have a few different configurations I want to use for multiple Raspberry Pis, but for each of them, I'll need to perform the following common steps to prepare them for their various tasks: Load an OS onto an SD card Get the Pi connected to the network Load a JDK I've been very happy to see good friend and JFXtras teammate Gerrit Grunwald document how to do these things on his blog (link to article here - check it out!), but I ran into some issues configuring wi-fi that caused me some needless grief. Not knowing if any of the pitfalls were caused by my slightly-older version of the Pi and not being able to find anything specific online to help me get past it, I kept chipping away at it until I broke through. The purpose of this post is to (hopefully) help someone else recognize the same issues if/when they encounter them and work past them quickly. There is a great resource page here that covers several ways to get the OS on an SD card, but here is what I did (on a Mac): Plug SD card into reader on/in Mac Format it (FAT32) Unmount it (diskutil unmountDisk diskn, where n is the disk number representing the SD card) Transfer the disk image for Debian to the SD card (dd if=2012-08-08-wheezy-armel.img of=/dev/diskn bs=1m) Eject the card from the Mac (diskutil eject diskn) There are other ways, but this is fairly quick and painless, especially after you do it several times. Yes, I had to do that dance repeatedly (minus formatting) due to the wi-fi issues, as it kept killing the ability of the Pi to boot. You should be able to dramatically reduce the number of OS loads you do, though, if you do a few things with regard to your wi-fi. Firstly, I strongly recommend you purchase the Edimax EW-7811Un wi-fi adapter. This adapter/chipset has been proven with the Raspberry Pi, it's tiny, and it's cheap. Avoid unnecessary aggravation and buy this one! Secondly, visit this page for a script and instructions regarding how to configure your new wi-fi adapter with your Pi. Here is the rub, though: there is a missing step. At least for my combination of Pi version, OS version, and uncanny gift of timing and luck there was. :-) Here is the sequence of steps I used to make the magic happen: Plug your newly-minted SD card (with OS) into your Pi and connect a network cable (for internet connectivity) Boot your Pi. On the first boot, do the following things: Opt to have it use all space on the SD card (will require a reboot eventually) Disable overscan Set your timezone Enable the ssh server Update raspi-config Reboot your Pi. This will reconfigure the SD to use all space (see above). After you log in (UID: pi, password: raspberry), upgrade your OS. This was the missing step for me that put a merciful end to the repeated SD card re-imaging and made the wi-fi configuration trivial. To do so, just type sudo apt-get upgrade and give it several minutes to complete. Pour yourself a cup of coffee and congratulate yourself on the time you've just saved.  ;-) With the OS upgrade finished, now you can follow Mr. Engman's directions (to the letter, please see link above), download his script, and let it work its magic. One aside: I plugged the little power-sipping Edimax directly into the Pi and it worked perfectly. No powered hub needed, at least in my configuration. To recap, that OS upgrade (at least at this point, with this combination of OS/drivers/Pi version) is absolutely essential for a smooth experience. Miss that step, and you're in for hours of "fun". Save yourself! I'll pick up next time with more of the Java side of the RasPi configuration, but as they say, you have to cross the moat to get into the castle. Hopefully, this will help you do just that. Until next time! All the best, Mark 

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• Introducing Oracle System Assistant

  - by B.Koch

  by Josh Rosen One of the challenges with today's servers is getting the server up and running and understanding what all of the steps are once you plug the server in for the first time. So many different pieces come into play: installing drivers, updating firmware, configuring RAID, and provisioning the operating system. All of these steps must be done before you can even start using the server. Finding the latest firmware and drivers, making sure you have the right versions, and knowing that all the different software and firmware components work together properly can be a real challenge. If not done correctly, such as if you separately downloading disk firmware or controller firmware that doesn't match the existing OS drivers, you could experience bugs, performance problems, and incompatibilities. Gone are the days of having to locate the tools and drivers media that shipped with the server only to find out that newer versions of software and firmware are available on the web. Oracle has solved these challenges in the new X3-2 family of servers by introducing Oracle System Assistant. Oracle System Assistant is an innovative tool that is built-in to every new x86 server. It provides step-by-step assistance with configuring the server, updating firmware and drivers, and provisioning the operating system. Once you have completed all of the steps in the Oracle System Assistant tool, the server is ready to use. Oracle System Assistant was designed to be easy and straightforward. Starting it is as simple as pressing F9 when the server is booting. You'll need a keyboard, monitor, and mouse or you can use the remote console feature of Oracle ILOM (Integrated Lights Out Manager) to access a virtual KVM to the server from any machine. From there Oracle System Assistant will walk you through each of the steps necessary to set up your server. After configuring the network settings for Oracle System Assistant, the next step is to check for any new software or firmware for the server. Oracle System Assistant connects back to Oracle using your My Oracle Support account and downloads any updates that were made available to you for this specific server. This is where you really start to see the innovation that went into Oracle System Assistant. Firmware for Oracle ILOM and BIOS, operating system drivers, and other system firmware (including for option cards and disk drivers) come as a single bundle, downloading as a single unit, that has been engineered and tested to work together by Oracle. Oracle System Assistant figures out the right combination for your server, so you don't have to. Now that the server has the latest firmware, Oracle System Assistant will next walk you through configuring the hardware. From Oracle System Assistant, you can configure many Oracle ILOM settings, including the network settings and initial user accounts. This ensures that ILOM is accessible and ready to use. Oracle System Assistant is where all parts of the server come together. In addition to communicating with Oracle ILOM and interacting with BIOS, Oracle System Assistant understands and can configure the storage subsystem. Before installing the operating system, Oracle System Assistant can detect the storage configuration and configure RAID for all disks in the system. At this point, the server is ready to be provisioned with the host operating system. You can use Oracle System Assistant to provision a supported OS, including Oracle Linux, Oracle VM, RHEL, SuSe Linux, and Windows. And by using Oracle System Assistant, you can be sure that the proper OS drivers are installed for each of the installed hardware components. With Oracle System Assistant, initial setup of the server has never been easier. If we can innovate around problems and find solutions to make our servers easier to manage, this reduces IT costs and makes managing servers simpler. I think with Oracle System Assistant we have done just that. Josh Rosen is a Principal Product Manager at Oracle and previously spent more than a decade as a developer and architect of system management software. Josh has worked on system management for many of Oracle's hardware products ranging from the earliest blade systems to the latest Oracle x86 servers.

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• Brainless Backups

  - by Jesse

  I’m a software developer by trade which means to my friends and family I’m just a “computer guy”. It’s assumed that I know everything about every facet of computing from removing spyware to replacing hardware. I also can do all of this blindly over the phone or after hearing a five to ten word description of the problem over dinner ;-) In my position as CIO of my friends and families I’ve been in the unfortunate position of trying to recover music, pictures, or documents off of failed hard drives on more than one occasion. It’s not a great situation for anyone, and it’s always at these times that the importance of backups becomes so clear. Several months back a friend of mine found himself in this situation. The hard drive on his 8 year old laptop failed and took a good number of his digital photos with it. I think most folks can deal with losing some of their music and even some of their documents, but it really stings to lose pictures of past events and loved ones. After ordering a new laptop, my friend went out and bought an external hard drive so that he could start keeping a backup of his data. As fate would have it, several months later the drive in his new laptop failed and he learned the hard way that simply buying the external hard drive isn’t enough… you actually have to copy your stuff over every once in awhile! The importance of backup and recovery plans is (hopefully) well known in IT organizations. Well executed backup plans are in place, and hopefully the backup and recovery process is tested regularly. When you’re talking about users at home, however, the need for these backups is often understood far too late. Most typical users can’t be expected to remember to backup their data regularly and also don’t always have the know-how to setup automated backups. For my friends and family members in this situation I recommend tools like Dropbox, Carbonite, and Mozy. Here’s why I like them: They’re affordable: Dropbox and Mozy both have free offerings, though most people with lots of music and/or photos to backup will probably exceed the storage limitations of those free plans pretty quickly. Still, all three offer pretty affordable monthly or yearly plans. In my opinion, Carbonite’s unlimited storage plan for $50-$60 per year is the best value around. They’re easy to setup: Both Dropbox and Carbonite are very easy to get setup and start using. I’ve never used Mozy, but I imagine it’s similarly painless to get up and running. Backups are automatically “off-site”: A backup that is sitting on an external hard drive right next to your computer is great, but might not protect against flood damage, a power surge, or other disasters in that single location. These services exist “in the cloud” so to speak, helping mitigate those concerns. Granted, this kind of backup scheme requires some trust in the 3rd party to protect your data from both malicious people and disastrous events. This truly is a bit of a double edged sword, but I sleep well at night knowing that my data is being backed up and secured by a company made up of engineers that focus on the business of doing backups right. Backups are “brainless”: What I like most about services like these is that they work “automagically” in the background, watching for files to be updated and automatically backing up those changes. There’s no need to remember to plug in that external drive and copy your data over. Since starting to recommend these services to my friends and family I find myself wearing my “data recovery” hat far less often. The only way backups are effective for your standard computer user is if they’re completely automatic. Backups need to be brainless, or they just won’t work.

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• A quick look at: sys.dm_os_buffer_descriptors

  - by Jonathan Allen

  SQL Server places data into cache as it reads it from disk so as to speed up future queries. This dmv lets you see how much data is cached at any given time and knowing how this changes over time can help you ensure your servers run smoothly and are adequately resourced to run your systems. This dmv gives the number of cached pages in the buffer pool along with the database id that they relate to: USE [tempdb] GO SELECT COUNT(*) AS cached_pages_count , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY DB_NAME(database_id) , database_id ORDER BY cached_pages_count DESC; This gives you results which are quite useful, but if you add a new column with the code: …to convert the pages value to show a MB value then they become more relevant and meaningful. To see how your server reacts to queries, start up SSMS and connect to a test server and database – mine is called AdventureWorks2008. Make sure you start from a know position by running: -- Only run this on a test server otherwise your production server's-- performance may drop off a cliff and your phone will start ringing. DBCC DROPCLEANBUFFERS GO Now we can run a query that would normally turn a DBA’s hair white: USE [AdventureWorks2008] go SELECT * FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] …and then check our cache situation: A nice low figure – not! Almost 2000 pages of data in cache equating to approximately 15MB. Luckily these tables are quite narrow; if this had been on a table with more columns then this could be even more dramatic. So, let’s make our query more efficient. After resetting the cache with the DROPCLEANBUFFERS and FREEPROCCACHE code above, we’ll only select the columns we want and implement a WHERE predicate to limit the rows to a specific customer. SELECT [sod].[OrderQty] , [sod].[ProductID] , [soh].[OrderDate] , [soh].[CustomerID] FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] WHERE [soh].[CustomerID] = 29722 …and check our effect cache: Now that is more sympathetic to our server and the other systems sharing its resources. I can hear you asking: “What has this got to do with logging, Jonathan?” Well, a smart DBA will keep an eye on this metric on their servers so they know how their hardware is coping and be ready to investigate anomalies so that no ‘disruptive’ code starts to unsettle things. Capturing this information over a period of time can lead you to build a picture of how a database relies on the cache and how it interacts with other databases. This might allow you to decide on appropriate schedules for over night jobs or otherwise balance the work of your server. You could schedule this job to run with a SQL Agent job and store the data in your DBA’s database by creating a table with: IF OBJECT_ID('CachedPages') IS NOT NULL DROP TABLE CachedPages CREATE TABLE CachedPages ( cached_pages_count INT , MB INT , Database_Name VARCHAR(256) , CollectedOn DATETIME DEFAULT GETDATE() ) …and then filling it with: INSERT INTO [dbo].[CachedPages] ( [cached_pages_count] , [MB] , [Database_Name] ) SELECT COUNT(*) AS cached_pages_count , ( COUNT(*) * 8.0 ) / 1024 AS MB , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY database_id After this has been left logging your system metrics for a while you can easily see how your databases use the cache over time and may see some spikes that warrant your attention. This sort of logging can be applied to all sorts of server statistics so that you can gather information that will give you baseline data on how your servers are performing. This means that when you get a problem you can see what statistics are out of their normal range and target you efforts to resolve the issue more rapidly.

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• The most challenging part of blogging about OpenWorld is…

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ...not knowing where to start. Do I talk about the great presentations from our partners and executives in our keynote sessions; do I write about the music festival, or many great sessions we had in the Data integration track? A short blog can never do justice. For now I will stick to our data integration sessions for those who could not attend with so many other sessions running concurrently. And in the coming weeks we will be writing more about what we talked in our sessions and what we learned from our customers and partners. For today, I will give some of the key highlights from Data Integration sessions that took place on Wednesday and Thursday of last week  On Wednesday, GoldenGate was highlighted in multiple Database and Data Integration sessions. I found particularly the session about Oracle’s own use of GoldenGate for its large E-Business Suite implementation for supply chain management and service contract management very interesting. In 2011, Oracle implemented a new operational reporting system using GoldenGate real-time data replication to an operational data store that leverages data from E-Business Suite.The results are very impressive. Data freshness improved by 2,210X while report run performance improved by 60X. For more information on this implementation and its results please see the white paper: Real-Time Operational Reporting for E-Business Suite via GoldenGate Replication to an Operational Data Store Other sessions that provided very rich content were: "Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active", "Tuning and Troubleshooting Oracle GoldenGate on Oracle Database", "Next-Generation Data Integration on Oracle Exadata" and "Accelerate Oracle Data Integrator with Advanced Features, SOA, Groovy, SDK, and XML". Below is a slide presented by Stephan Haisley in the Tuning and Troubleshooting Oracle GoldenGate session. If you missed them during OpenWorld, I highly recommend downloading the slides. We will continue to blog about these topics and related resources. .

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• Is SugarCRM really adequate for custom development (or adequate at all)? [closed]

  - by dukeofgaming

  Have you used SugarCRM for custom development successfully?, if so, have you done it programmatically or through the Module Builder? Were you successful? If not, why? I used SugarCRM for a project about two years ago, I ran into errors from the very installation, having to hack the actual installation file to deploy the software in the server and other erros that I can't recall now. Two years after, I'm picking it up for a project once again. I'm feeling like I should have developed the whole thing from scratch myself. Some examples: I couldn't install it in the server (again). I had to install it locally, then copy the files and database over to the server and manually edit the config file. Constantly getting deployment errors from the module builder. One reason is SugarCRM keeps creating a record in the upgrade_history table for a file that does not exist, I keep deleting such record and it keeps coming back corrupt. I get other deployment errors, but have not figured them out. then I have to rollback all files and database to try again. I deleted a custom module with relationships, the relationships stayed in the other modules and cannot be deleted anymore, PHP warnings all over the place. Quick create for custom modules does not appear, hack needed. Its whole cache directory is a joke, permanent data/files are stored there. The module builder interface disappears required fields. Edit the wrong thing, module builder won't deploy again, then pray Quick Repair and/or Rebuild Relationships do the trick. My impression of SugarCRM now is that, regardless of its pretty exterior and apparent functionality, it is a very low quality piece of software. This even scared me more: http://amplicate.com/hate/sugarcrm; a quote: I wis this info had been available when I tried to implement it 2 years ago... I searched high and low and the only info I found was positive. Yes, it's a piece of crap. The community edition was full of bugs... nothing worked. Essentially I got fired for implementing it. I'm glad though, because now I work for myself, am much happier and make more money... so, I should really thank SugarCRM for sucking so much I guess! I figured that perhaps some of you have had similar experiences, and have either sticked with SugarCRM or moved on to another solution. I'm very interested in knowing what your resolutions were -or your current situations are- to make up my own mind, since the project I'm working on is long term and I'm feeling SugarCRM will be more an obstacle than an aid. After further failed attempts to continue using this software I continued to stumble upon dead-ends when using the module editor, I could only recover from this errors by using version control. We are now moving on to a custom implementation using Symfony; perhaps if we were using it with its out-of-the-box modules we would have sticked with it.

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• Silverlight Cream for February 02, 2011 -- #1039

  - by Dave Campbell

  In this Issue: Tony Champion, Gill Cleeren, Alex van Beek, Michael James, Ollie Riches, Peter Kuhn, Mike Ormond, WindowsPhoneGeek(-2-), Daniel N. Egan, Loek Van Den Ouweland, and Paul Thurott. Above the Fold: Silverlight: "Using the AutoCompleteBox" Peter Kuhn WP7: "Windows Phone Image Button" Loek Van Den Ouweland Training: "New WP7 Virtual Labs" Daniel N. Egan Shoutouts: SilverlightShow has their top 5 most popular news articles up: SilverlightShow for Jan 24-30, 2011 Rudi Grobler posted answers he gives to questions about Silverlight - Where do I start? Brian Noyes starts a series of Webinars at SilverlightShow this morning at 10am PDT: Free Silverlight Show Webinar: Querying and Updating Data From Silverlight Clients with WCF RIA Services Join your fellow geeks at Gangplank in Chandler Arizona this Saturday as Scott Cate and AZGroups brings you Azure Boot Camp – Feb 5th 2011 From SilverlightCream.com: Deploying Silverlight with WCF Services Tony Champion takes a step out of his norm (Pivot) and has a post up about deploying WCF Services with your SL app, and how to take the pain out of that without pulling out your hair. Getting ready for Microsoft Silverlight Exam 70-506 (Part 3) Gill Cleeren's part 3 of getting ready for the Silverlight Exam is up at SilverlightShow... with links to the first two parts. There's so much good information linked off these... thanks Gill and 'The Show'! A guide through WCF RIA Services attributes Alex van Beek has a post up you will probably want to bookmark unless you're not using WCF RIA... do you know all the attributes by heart? ... how about an excellent explanation of 10 of them? Using DeferredLoadListBox in a Pivot Control Michael James discusses using the DeferredLoadListBox, and then also using it with the Pivot control... but not without some pain points which he defines and gives the workaround for. WP7: Know your data Ollie Riches' latest is about Data and WP7 ... specifically 'knowing' what data you're needing/using to avoid the 90MB memory limit... He gives a set of steps to follow to measure your data model to avoid getting in trouble. Using the AutoCompleteBox Peter Kuhn takes a great look at the AutoCompleteBox... the basics, and then well beyond with custom data, item templates, custom filters, asynchronous filtering, and a behavior for MVVM async filtering. OData and Windows Phone 7 Part 2 Mike Ormond has part 2 of his OData/WP7 post up... lashing up the images to go along with the code this time out... nice looking app. WP7 RoundToggleButton and RoundButton in depth WindowsPhoneGeek is checking out the RoundToggleButton and RoundButton controls from the Coding4fun Toolkit in detail... of course where to get them, and then the setup, demo project included. All about Dependency Properties in Silverlight for WP7 WindowsPhoneGeek's latest post is a good dependency-property discussion related to WP7 development, but if you're just learning, it's a good place to learn about the subject. New WP7 Virtual Labs Daniel N. Egan posted links to 6 new WP7 Virtual Labs released on 1/25. Windows Phone Image Button Loek Van Den Ouweland has a style up on his blog that gives you an imageButton for your WP7 apps, and a sweet little video showing how it's done in Expression Blend too. Yet another free Windows Phone book for developers Paul Thurott found a link to another Free eBook for WP7 development. This one is by Puja Pramudya and is an English translation of the original, and is an introductory text, but hey... it's free... give it a look! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Lies, damned lies, and statistics Part 2

  - by Maria Colgan

  There was huge interest in our OOW session last year on Managing Optimizer Statistics. It seems statistics and the maintenance of them continues to baffle people. In order to help dispel the mysteries surround statistics management we have created a two part white paper series on Optimizer statistics.  Part one of this series was released in November last years and describes in detail, with worked examples, the different concepts of Optimizer statistics. Today we have published part two of the series, which focuses on the best practices for gathering statistics, and examines specific use cases including, the fears that surround histograms and statistics management of volatile tables like Global Temporary Tables. Here is a quick look at the Introduction and the start of the paper. You can find the full paper here. Happy Reading! Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif";} Introduction The Oracle Optimizer examines all of the possible plans for a SQL statement and picks the one with the lowest cost, where cost represents the estimated resource usage for a given plan. In order for the Optimizer to accurately determine the cost for an execution plan it must have information about all of the objects (table and indexes) accessed in the SQL statement as well as information about the system on which the SQL statement will be run. This necessary information is commonly referred to as Optimizer statistics. Understanding and managing Optimizer statistics is key to optimal SQL execution. Knowing when and how to gather statistics in a timely manner is critical to maintaining acceptable performance. This whitepaper is the second of a two part series on Optimizer statistics. The first part of this series, Understanding Optimizer Statistics, focuses on the concepts of statistics and will be referenced several times in this paper as a source of additional information. This paper will discuss in detail, when and how to gather statistics for the most common scenarios seen in an Oracle Database. The topics are · How to gather statistics · When to gather statistics · Improving the efficiency of gathering statistics · When not to gather statistics · Gathering other types of statistics How to gather statistics The preferred method for gathering statistics in Oracle is to use the supplied automatic statistics-gathering job. Automatic statistics gathering job The job collects statistics for all database objects, which are missing statistics or have stale statistics by running an Oracle AutoTask task during a predefined maintenance window. Oracle internally prioritizes the database objects that require statistics, so that those objects, which most need updated statistics, are processed first. The automatic statistics-gathering job uses the DBMS_STATS.GATHER_DATABASE_STATS_JOB_PROC procedure, which uses the same default parameter values as the other DBMS_STATS.GATHER_*_STATS procedures. The defaults are sufficient in most cases. However, it is occasionally necessary to change the default value of one of the statistics gathering parameters, which can be accomplished by using the DBMS_STATS.SET_*_PREF procedures. Parameter values should be changed at the smallest scope possible, ideally on a per-object bases. You can find the full paper here. Happy Reading! +Maria Colgan

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• Building a Data Mart with Pentaho Data Integration Video Review by Diethard Steiner, Packt Publishing

  - by Compudicted

  Originally posted on: http://geekswithblogs.net/Compudicted/archive/2014/06/01/building-a-data-mart-with-pentaho-data-integration-video-review.aspx The Building a Data Mart with Pentaho Data Integration Video by Diethard Steiner from Packt Publishing is more than just a course on how to use Pentaho Data Integration, it also implements and uses the principals of the Data Warehousing (and I even heard the name of Ralph Kimball in the video). Indeed, a video watcher should be familiar with its concepts as the Star Schema, Slowly Changing Dimension types, etc. so I suggest prior to watching this course to consider skimming through the Data Warehouse concepts (if unfamiliar) or even better, read the excellent Ralph’s The Data Warehouse Tooolkit. By the way, the author expands beyond using Pentaho along to MySQL and MonetDB which is a real icing on the cake! Indeed, I even suggest the name of the course should be ‘Building a Data Warehouse with Pentaho’. To successfully complete the course one needs to know some Linux (Ubuntu used in the course), the VI editor and the Bash command shell, but it seems that similar requirements would also apply to the Weindows OS. Additionally, knowing some basic SQL would not hurt. As I had said, MonetDB is used in this course several times which seems to be not anymore complex than say MySQL, but based on what I read is very well suited for fast querying big volumes of data thanks to having a columnstore (vertical data storage). I don’t see what else can be a barrier, the material is very digestible. On this note, I must add that the author does not cover how to acquire the software, so here is what I found may help: Pentaho: the free Community Edition must be more than anyone needs to learn it. Or even go into a POC. MonetDB can be downloaded (exists for both, Linux and Windows) from http://goo.gl/FYxMy0 (just see the appropriate link on the left). The author seems to be using Eclipse to run SQL code, one can get it from http://goo.gl/5CcuN. To create, or edit database entities and/or schema otherwise one can use a universal tool called SQuirreL, get it from http://squirrel-sql.sourceforge.net.   Next, I must confess Diethard is very knowledgeable in what he does and beyond. However, there will be some accent heard to the user of the course especially if one’s mother tongue language is English, but it I got over it in a few chapters. I liked the rate at which the material is being presented, it makes me feel I paid for every second Eventually, my impressions are: Pentaho is an awesome ETL offering, it is worth learning it very much (I am an ETL fan and a heavy user of SSIS) MonetDB is nice, it tickles my fancy to know it more Data Warehousing, despite all the BigData tool offerings (Hive, Scoop, Pig on Hadoop), using the traditional tools still rocks Chapters 2 to 6 were the most fun to me with chapter 8 being the most difficult.   In terms of closing, I highly recommend this video to anyone who needs to grasp Pentaho concepts quick, likewise, the course is very well suited for any developer on a “supposed to be done yesterday” type of a project. It is for a beginner to intermediate level ETL/DW developer. But one would need to learn more on Data Warehousing and Pentaho, for such I recommend the 5 star Pentaho Data Integration 4 Cookbook. Enjoy it! Disclaimer: I received this video from the publisher for the purpose of a public review.

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• Building a Data Mart with Pentaho Data Integration Video Review by Diethard Steiner, Packt Publishing

  - by Compudicted

  Originally posted on: http://geekswithblogs.net/Compudicted/archive/2014/06/01/building-a-data-mart-with-pentaho-data-integration-video-review-again.aspx The Building a Data Mart with Pentaho Data Integration Video by Diethard Steiner from Packt Publishing is more than just a course on how to use Pentaho Data Integration, it also implements and uses the principals of the Data Warehousing (and I even heard the name of Ralph Kimball in the video). Indeed, a video watcher should be familiar with its concepts as the Star Schema, Slowly Changing Dimension types, etc. so I suggest prior to watching this course to consider skimming through the Data Warehouse concepts (if unfamiliar) or even better, read the excellent Ralph’s The Data Warehouse Tooolkit. By the way, the author expands beyond using Pentaho along to MySQL and MonetDB which is a real icing on the cake! Indeed, I even suggest the name of the course should be ‘Building a Data Warehouse with Pentaho’. To successfully complete the course one needs to know some Linux (Ubuntu used in the course), the VI editor and the Bash command shell, but it seems that similar requirements would also apply to the Windows OS. Additionally, knowing some basic SQL would not hurt. As I had said, MonetDB is used in this course several times which seems to be not anymore complex than say MySQL, but based on what I read is very well suited for fast querying big volumes of data thanks to having a columnstore (vertical data storage). I don’t see what else can be a barrier, the material is very digestible. On this note, I must add that the author does not cover how to acquire the software, so here is what I found may help: Pentaho: the free Community Edition must be more than anyone needs to learn it. Or even go into a POC. MonetDB can be downloaded (exists for both, Linux and Windows) from http://goo.gl/FYxMy0 (just see the appropriate link on the left). The author seems to be using Eclipse to run SQL code, one can get it from http://goo.gl/5CcuN. To create, or edit database entities and/or schema otherwise one can use a universal tool called SQuirreL, get it from http://squirrel-sql.sourceforge.net.   Next, I must confess Diethard is very knowledgeable in what he does and beyond. However, there will be some accent heard to the user of the course especially if one’s mother tongue language is English, but it I got over it in a few chapters. I liked the rate at which the material is being presented, it makes me feel I paid for every second Eventually, my impressions are: Pentaho is an awesome ETL offering, it is worth learning it very much (I am an ETL fan and a heavy user of SSIS) MonetDB is nice, it tickles my fancy to know it more Data Warehousing, despite all the BigData tool offerings (Hive, Scoop, Pig on Hadoop), using the traditional tools still rocks Chapters 2 to 6 were the most fun to me with chapter 8 being the most difficult.   In terms of closing, I highly recommend this video to anyone who needs to grasp Pentaho concepts quick, likewise, the course is very well suited for any developer on a “supposed to be done yesterday” type of a project. It is for a beginner to intermediate level ETL/DW developer. But one would need to learn more on Data Warehousing and Pentaho, for such I recommend the 5 star Pentaho Data Integration 4 Cookbook. Enjoy it! Disclaimer: I received this video from the publisher for the purpose of a public review.

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• Get Across The Table & Share Your Story By Megha Kapil !!!

  - by Nadiya

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 I am sure many of you are presently sitting across the table facing an industry expert to prove your mettle. Generally when you think of an interview; first image is of someone firing you with questions & you trying to hit all the shots right. We make an interview look like a court room where you are a victim & being prosecuted to apply for job: Why have you applied for this job, why do you think you are fit for this role, tell me your strengths, tell me your weaknesses, How, When Where, What..?   Interview is a process of knowing a candidate & his/her fitment in the system for interviewer; where as for interviewee its understanding the organization & his/her role. We have made this process of interview synonym to Q&A session. However, as a matter of fact the best scenario is when an interviewee initiates a conversation; which seldom happens. Why don’t we look at our Interview as a meeting to discover a prospect of lifetime, a process to showcase best of our skills, an opportunity to learn while exchanging meaningful dialogue with experts from industry?  We all get inspired when we get to know somebody’s achievements. We like to listen to interesting life stories of people which are positive & motivating. Do you have a story? Everyone does… It’s only about realizing & putting it together. If you want to win the game then the only trick is to “Drive the Conversation”. Tell the interviewer your story; mind you “An Interesting Story”. It’s a non frictional story where you are the “Hero/ Heroine” & you display your strengths to the best. Your story has to be fabricated with hard facts, incidences, experiences & exposures that fits the role you are interested to be in. Story of your success, that describes your knowledge & awareness about the latest trends in industry; solutions which reflect your logical approach towards problem solving. A story which exhibits clarity of your thoughts & ambition; demonstrates your enthusiasm, willingness to learn & passion. Preparation gives you confidence & genuine preparation never goes unnoticed. Organizations look for distinctive individuals; so don’t try to be someone else. Know yourself; be what you are, articulate your characteristics & craft your Unique Story Right Now!! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Ubuntu 12.04 Bootloader failed to install

  - by Chris

  Sorry about the excessively long question, but I figured giving more information would be better. I recently bought a new desktop for myself, running Windows 7. It has two hard drives, and I wanted to install Ubuntu on a small partition on the second hard drive. I created 25GB "free space" in Windows and ran a LiveCD install. I wanted to select the install options myself but accidentally selected "Install alongside Windows 7," but it seemed to pick up the free space and installed itself there as I wanted it to. However, I was told that the bootloader installation had failed. I chose to "Cancel installation," leaving my computer unable to boot. I wiped my computer and reinstalled Windows. After that, I tried installing Ubuntu through Windows using WUBI, once using files from my LiveCD and once downloading everything again. Both times the install succeeded, but both times when I restarted and tried to load Ubuntu, it gave me an error - wubildr.mbr was corrupt or missing. I checked in Windows - it was indeed present on the C:\ drive. I went back to the LiveCD installation, this time going the custom options route. I assigned 16GB to an Ext4 journaling file system and 10GB to a swap file. I got the same bootloader error as before. Being prompted to select a different partition to install the bootloader to, I first tried the partition Ubuntu was installed on. A window came up saying that the install had succeeded, but a second window gave me the same error and choices as before. I went through every single option it gave me, including the Windows partition and the hard drives themselves (dev/sda, dev/sdb). Same result. I then chose to not install a bootloader. Windows still works fine, and I assume Ubuntu has installed but is unbootable. Knowing that my computer could potentially brick itself again - and, this time around, with a lot of data to lose and hassle to go through if I mess it up - I really don't want to do anything without some advice. So I'll ask this: a) Why did the bootloader fail to install? Can I fix the error and install Ubuntu fresh? b) Is there any way to get around the error, install the bootloader, and point it towards an existing installation of Ubuntu? c) Is there a quicker and easier solution I might have missed? EDIT: Thanks for the tip, AthloX. After testing the liveCD in Virtualbox with no installation problems, I looked around for some alternate bootloaders but had no success. I attempted another install, which installed the bootloader and Ubuntu just fine but bricked Windows 7. I wiped both hard disks clean, including some "System Reserved" partitions I hadn't noticed before, before re-installing Windows 7 on one hard drive and immediately afterwards installing Ubuntu on the other. Now the computer boots into Windows, but I can pop into the BIOS at startup to boot into Ubunbtu via it's bootloader, and I'm guessing it'll only take a bit of poking at the BIOS to swap the load order. Many thanks!

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• Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

  - by mvaughan

  By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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• Oracle WebLogic Server and Oracle Database: A Robust Infrastructure for your Applications

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It has been said that a chain is as strong as its weakest link. Well, this is also true for your application infrastructure. Not only are the various components that constitute your infrastructure, like database and application server critical, the integration between these things [whether coming out of the box from your vendor or done in-house] is paramount. Imagine your database being down and your application server not knowing about it and as a result your application waiting indefinitely for a database response – not a great situation if high availability is critical to your application. Or one of your database nodes is very busy, but your application server doesn’t have the intelligence to decipher that – it keeps pinging the busy node when it can in fact get a response from another idle node much faster. This is what Oracle WebLogic and Database integration provides: Intelligent integration out of the box. Tight integration between Oracle WebLogic and Database makes your infrastructure robust enough that not only does each of your infrastructure component provide you with improved RASP [reliability availability, scalability, and performance] but these components work together to offer improved performance & availability, better resource sharing, inherent scalability, ease of configuration and automated management for your entire infrastructure. Oracle WebLogic Server is the only application server with this degree of integration to Oracle Database. With Oracle WebLogic Server 11g, we introduced Active GridLink for Real Application Clusters (RAC). In conjunction with Oracle Database, this powerful software technology simplifies management, increases availability, and ensures fast connection failover with runtime connection, load balancing and affinity capabilities. With the release of Oracle Database 12c this summer, even tighter integration between Oracle WebLogic Server 12c (12.1.2) and Oracle Database 12c has been achieved and this further optimizes the integration for a global cloud environment. Read about these capabilities in detail in the Oracle WebLogic-Database Integration Whitepaper. Get in depth ‘how-to’ details from this YouTube video on the topic from our resident expert, Monica Roccelli. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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