Search Results

Search found 13794 results on 552 pages for 'variable scope'.

Page 528/552 | < Previous Page | 524 525 526 527 528 529 530 531 532 533 534 535  | Next Page >

  • JQuery, Load() contents with plugins

    - by Galas
    I know this is not a completely new question, but none of the answers solved my problem... I have built a little menu that uses load() to load image galleries (as external html files) into a specified div ("content"). The said galleries make use of a JQuery plugin (SlideJS). Now I know that load() does not work for script tags and that I need to use $.getscript in the callback function in order to run the scripts, but it does not work. I have two .js files that need to be loaded: one is the plugin itself and another one is a smaller script with a preloader and the animations for the captions. I can't seem to merge them together; if I put them into the same document, the script won't run. So I tried just using $.getscript to load the two files. I tried using two callbacks as suggested in other answer (I know it's not ideal...): $("#proposal").click(function(){ $(this).addClass('selected'); $("a:not(:#proposal)").removeClass('selected'); $("#content").load("works/proposal/proposal.html", function(){ $.getScript("js/slide.js", function (){ $.getScript("js/slidepage.js"); }); }); }); and I tried a variable (read about it in some other faq, not sure if the syntax is correct) $("#proposal").click(function(){ $(this).addClass('selected'); $("a:not(:#proposal)").removeClass('selected'); $("#content").load("works/proposal/proposal.html", function(){ var scripts = ['js/slide.js','js/slidepage.js']; $.getScript(scripts); }); }); So none of these work. What am I doing wrong? I'm just starting on jquery and my js knowledge is very limited. Should I just merge the two .js files together using minify or something? One of them is already minified, but I've tried with a non-minified version and it does not work either. Can anyone suggest any other solution around this problem? I thought of just having the div embedded in the main document and just showing it on click, but I'll have at least 4 galleries with about 8 to 10 images each... its a lot of images to load in the main page, so I don't think its the best way. if you need me to post any more code, please ask! Thanks in advance for all your help!

    Read the article

  • How to store byte[] from Android Camera onPictureTaken method within application for later use

    - by Kiel Wood
    I am writing a larger Android application and I use the camera within the app. All I want to do with the camera is have the user take a picture, then start a new activity to show that image and allow the user to decide if they want to keep the image or not. I am having the hardest time figuring out how to simply store the byte[] data from the onPictureTaken method so that I can display it to the user in the next activity. I have tried many different routes and none of them have worked. The last thing I tried was creating a globalsettings class that extends the Application class and creating a byte[] field within it to store the byte[] from the camera so that I could use it within another activity, but my global variable is still not getting set. My CameraActivity code is shown below: public class CameraActivity extends Activity { CameraPreview Preview; Intent intent; byte[] image; @Override public void onCreate(Bundle savedInstanceState) { super.onCreate(savedInstanceState); setContentView(R.layout.cameralayout); Preview = new CameraPreview(this); ((FrameLayout)findViewById(R.id.uxfmlayPreview)).addView(Preview); intent = new Intent(this, PostCaptureActivity.class); } public void uxbtnCaptureSnap_Click(View v) { Preview.DeviceCamera.setPreviewCallback(null); Preview.DeviceCamera.takePicture(shutterCallback, rawCallback, jpegCallback); startActivity(intent); finish(); } public void uxbtnCaptureExit_Click(View v) { Intent i = new Intent(this, ExploreMenuActivity.class); setResult(RESULT_OK); startActivity(i); finish(); } ShutterCallback shutterCallback = new ShutterCallback() { public void onShutter() {} }; PictureCallback rawCallback = new PictureCallback() { public void onPictureTaken(byte[] data, Camera camera) {} }; PictureCallback jpegCallback = new PictureCallback() { public void onPictureTaken(byte[] data, Camera camera) { ((GlobalSettings)getApplication()).setGlobalImage(data); camera.release(); camera = null; } }; } Here is my code from my PostCaptureActivity onCreate() method where I attempt to convert and set the image as the source for an imageview: public void onCreate(Bundle savedInstanceState) { super.onCreate(savedInstanceState); setContentView(R.layout.postcapturelayout); SnapShot = ((ImageView)findViewById(R.id.uximgSnapshot)); if(((GlobalSettings)this.getApplication()).getGlobalImage() != null) { Bitmap b = BitmapFactory.decodeByteArray(((GlobalSettings)this.getApplication()).getGlobalImage(), 0, ((GlobalSettings)this.getApplication()).getGlobalImage().length); SnapShot.setImageBitmap(b); } else { Toast.makeText(this, "Oops! Picture cannot be saved", Toast.LENGTH_SHORT).show(); } }

    Read the article

  • Unexpected output while using Microsoft Visual Studio 2008 (Express Edition) C++ Command Line Tool

    - by Sujith S Pillai
    One of my friends sent this code to me, saying it doesn't work as expected: #include<stdio.h> void main() { int a [10] ={23, 100, 20, 30, 25, 45, 40, 55, 43, 42}; int sizeOfInput = sizeof(a)/sizeof(int); int b, outer, inner, c; printf("Size is : %d \n", sizeOfInput); printf("Values before bubble sort are : \n"); for ( b = 0; b < sizeOfInput; b++) printf("%d\n", a[b]); printf("End of values before bubble sort... \n"); for ( outer = sizeOfInput; outer > 0; outer-- ) { for ( inner = 0 ; inner < outer ; inner++) { printf ( "Comparing positions: %d and %d\n",inner,inner+1); if ( a[inner] > a[inner + 1] ) { int tmp = a[inner]; a[inner] = a [inner+1]; a[inner+1] = tmp; } } printf ( "Bubble sort total array size after inner loop is %d :\n",sizeOfInput); printf ( "Bubble sort sizeOfInput after inner loop is %d :\n",sizeOfInput); } printf ( "Bubble sort total array size at the end is %d :\n",sizeOfInput); for ( c = 0 ; c < sizeOfInput; c++) printf("Element: %d\n", a[c]); } I am using Micosoft Visual Studio Command Line Tool for compiling this on a Windows XP machine. cl /EHsc bubblesort01.c My friend gets the correct output on a dinosaur machine (code is compiled using TCC there). My output is unexpected. The array mysteriously grows in size, in between. If you change the code so that the variable sizeOfInput is changed to sizeOfInputt, it gives the expected results! A search done at Microsoft Visual C++ Developer Center doesn't give any results for "sizeOfInput". I am not a C/C++ expert, and am curious to find out why this happens - any C/C++ experts who can "shed some light" on this? Unrelated note: I seriously thought of rewriting the whole code to use quicksort or merge sort before posting it here. But, after all, it is not Stooge sort...

    Read the article

  • C++ class is not recognizing string data type

    - by reallythecrash
    I'm working on a program from my C++ textbook, and this this the first time I've really run into trouble. I just can't seem to see what is wrong here. Visual Studio is telling me Error: identifier "string" is undefined. I separated the program into three files. A header file for the class specification, a .cpp file for the class implementation and the main program file. These are the instructions from my book: Write a class named Car that has the following member variables: year. An int that holds the car's model year. make. A string that holds the make of the car. speed. An int that holds the car's current speed. In addition, the class should have the following member functions. Constructor. The constructor should accept the car's year and make as arguments and assign these values to the object's year and make member variables. The constructor should initialize the speed member variable to 0. Accessors. Appropriate accessor functions should be created to allow values to be retrieved from an object's year, make and speed member variables. There are more instructions, but they are not necessary to get this part to work. Here is my source code: // File Car.h -- Car class specification file #ifndef CAR_H #define CAR_H class Car { private: int year; string make; int speed; public: Car(int, string); int getYear(); string getMake(); int getSpeed(); }; #endif // File Car.cpp -- Car class function implementation file #include "Car.h" // Default Constructor Car::Car(int inputYear, string inputMake) { year = inputYear; make = inputMake; speed = 0; } // Accessors int Car::getYear() { return year; } string Car::getMake() { return make; } int Car::getSpeed() { return speed; } // Main program #include <iostream> #include <string> #include "Car.h" using namespace std; int main() { } I haven't written anything in the main program yet, because I can't get the class to compile. I've only linked the header file to the main program. Thanks in advance to all who take the time to investigate this problem for me.

    Read the article

  • Image upload not functioning correctly

    - by PurpleSmurf
    I'm still trying to get to grips with PHP, and I'm trying to make a form that uploads a picture to a database. I don't have permissions for move_uploaded_file so I'm using the copy() as an alternative. Everywhere I've seen experiencing similar problems have all been with move_uploaded_file so I'm rather stuck. Trying to copy the image from the desktop doesn't seem to be working, it's not throwing up any more PHP errors but is displaying the error message for if something goes wrong. The form sends data to two tables in the database but I'm mainly concerned with the upload not working. There's over 200 lines so I'll post a snippet of the upload code, thank you in advance: function getExtension($str) { $i = strrpos($str,"."); if (!$i) { return ""; } $l = strlen($str) - $i; $ext = substr($str,$i+1,$l); return $ext; } //This variable is used as a flag. The value is initialized with 0 (meaning no error found) and it will be changed to 1 if an errro occures. If the error occures the file will not be uploaded. $errors=0; //checks if the form has been submitted if(isset($_POST['submitted'])) { //reads the name of the file the user submitted for uploading $image=$_FILES['image']['name']; //if it is not empty if ($image) { //get the original name of the file from the clients machine $filename = stripslashes($_FILES['image']['name']); //get the extension of the file in a lower case format $extension = getExtension($filename); $extension = strtolower($extension); //if it is unknown extension, class as an error and do not upload the file, otherwise continue if (($extension != "jpg") && ($extension != "jpeg") && ($extension != "png") && ($extension != "gif")) { //print error message echo '<h1>Unknown extension!</h1>'; $errors=1; } else { //get the size of the image in bytes //$_FILES['image']['tmp_name'] is the temporary filename of the file in which the uploaded file was stored on the server $size=filesize($_FILES['image']['tmp_name']); //give an unique name, for example the time in unix time format $image_name=time().'.'.$extension; //the new name will be containing the full path where will be stored (images folder) $newname="/home/k0929907/www/uploads/".$image_name; //verify if the image has been uploaded, and print error instead $copied = copy($_FILES['image']['tmp_name'], $newname); if (!$copied) { echo '<h1>Copy unsuccessfull!</h1>'; $errors=1; } } } }

    Read the article

  • C# Different class objects in one list

    - by jeah_wicer
    I have looked around some now to find a solution to this problem. I found several ways that could solve it but to be honest I didn't realize which of the ways that would be considered the "right" C# or OOP way of solving it. My goal is not only to solve the problems but also to develop a good set of code standards and I'm fairly sure there's a standard way to handle this problem. Let's say I have 2 types of printer hardwares with their respective classes and ways of communicating: PrinterType1, PrinterType2. I would also like to be able to later on add another type if neccessary. One step up in abstraction those have much in common. It should be possible to send a string to each one of them as an example. They both have variables in common and variables unique to each class. (One for instance communicates via COM-port and has such an object, while the other one communicates via TCP and has such an object). I would however like to just implement a List of all those printers and be able to go through the list and perform things as "Send(string message)" on all Printers regardless of type. I would also like to access variables like "PrinterList[0].Name" that are the same for both objects, however I would also at some places like to access data that is specific to the object itself (For instance in the settings window of the application where the COM-port name is set for one object and the IP/port number for another). So, in short something like: In common: Name Send() Specific to PrinterType1: Port Specific to PrinterType2: IP And I wish to, for instance, do Send() on all objects regardless of type and the number of objects present. I've read about polymorphism, Generics, interfaces and such, but I would like to know how this, in my eyes basic, problem typically would be dealt with in C# (and/or OOP in general). I actually did try to make a base class, but it didn't quite seem right to me. For instance I have no use of a "string Send(string Message)" function in the base class itself. So why would I define one there that needs to be overridden in the derived classes when I would never use the function in the base class ever in the first place? I'm really thankful for any answers. People around here seem very knowledgeable and this place has provided me with many solutions earlier. Now I finally have an account to answer and vote with too. EDIT: To additionally explain, I would also like to be able to access the objects of the actual printertype. For instance the Port variable in PrinterType1 which is a SerialPort object. I would like to access it like: PrinterList[0].Port.Open() and have access to the full range of functionality of the underlaying port. At the same time I would like to call generic functions that work in the same way for the different objects (but with different implementations): foreach (printer in Printers) printer.Send(message)

    Read the article

  • how to list out the submited data in same page where form submitted?

    - by OM The Eternity
    I have a form with 3 text values and one image.. I want to save these values such that i can display these records in the list below.. how can i do that... I am using osCommerce For example: <form method="post" id="fm-form" action ="" enctype="multipart/form-data"> <label>Name:</label> <input type="text" id="fm-name" name="fm-name" value="" /> <label>Email:</label> <input type="text" id="fm-email" name="fm-email" value="" /> <label>Birthdate:</label> <input type="text" id="fm-birthdate" name="fm-birthdate" value="" /> <input type="file" id="fm-image" name="fm-image"/> <input type="submit" id="fm-submit" value="Save it"> </form> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr > <td align="center" class="productListing-heading">Product(s)</td> <td align="center" class="productListing-heading">Edit</td> <td align="center" class="productListing-heading">Delete</td> </tr> <?php for($i=0;$i<$count_image;$i++){?> <tr> <td align="left" class="productListing-data1"> <?php echo tep_image(DIR_WS_IMAGES . $file_realname, $save_image[$i], '110', '110');?> </td> <td align="center" class="productListing-data1">Edit</td> <td align="center" class="productListing-data1">Delete</td> </tr> <tr><td>&nbsp;</td></tr> <?php }?> </table> In the above format as the form is submitted the image has to be stored in a count_image array variable... and the on its count, the list below the form is displayed.. but i cannot get it worked.. could u pls help in doing this...

    Read the article

  • Android: Stopping method to be called twice if already running.

    - by user285831
    I'm trying to prevent my application to call the same method twice in the event of a double-click, or if the user presses different buttons quickly, almost at the same time. I have clickable Views, acting as buttons, that call the same method but passing different parameters. This is the call: startTheSearch(context, getState(), what, where); Inside this method I'm creating a new Thread, because it queries a web server for the result: new Thread(new Runnable() { public void run() { progDiag = ProgressDialog.show(ctx, null, "Searching", true); getServerXML(context, what, where, searchIsCustom, mOffset); handler.sendEmptyMessage(0); } }).start(); The problem is that upon two quick clicks, the method is fired twice, two threads are created, and consequently two new activities are created. That makes my app crash. When the methods are done, and we have the result from the server, we call the handler: private Handler handler = new Handler() { @Override public void handleMessage(Message msg) { super.handleMessage(msg); try { Intent i = new Intent(Golf.this, Result.class); Bundle b = new Bundle(); b.putString("what", mWhat); b.putString("where", mWhere); b.putInt("offset", mOffset); b.putBoolean("searchIsCustom", searchIsCustom); i.putExtras(b); startActivityForResult(i, Activity.RESULT_OK); progDiag.dismiss(); } catch (Exception e) { Alerts.generalDialogAlert("Error", "settings", ctx); } } }; I tried to have a global boolean variable called "blocked" initially set to false, creating a condition like: if(!blocked){ blocked = true; new Thread(new Runnable() { public void run() { But this only seems to work on slower phones like the G1, I tried on Nexus and before it set blocked = true, the second request has was granted. So is there any way I can block the method being called if it's already running, or if the thread has started so it wont create a new one? Please, I really need to fix this. I've been developing on Android for almost 2 months now, but I'm yet to tackle that bug. Thanks in advance.

    Read the article

  • Different data for different dates

    - by nsw1475
    I am making a web page which will allow users to input and view data for different dates, and to change the date, there are two buttons, one of which will display the previous day, and one which will show the next day. I know that I can do this by submitting forms and reloading the page every time they press one of these buttons, but I would rather use javascript and not have to submit a form, but I am having troubles getting it to work. Currently, I have the two buttons, and the date stored in a PHP variable, as shown in my code below: <script> function init() { <? $nutrDate = $this->parseDate(date('m/d/Y')); ?> } function nutrPrevDay() { <? $nutrDate = mktime(0, 0, 0, date('m',$nutrDate), date('d',$nutrDate)-1, date('Y',$nutrDate)); ?> alert("<? echo(date("m/d/y", $nutrDate)) ?>"); } function nutrNextDay() { <? $nutrDate = mktime(0, 0, 0, date('m',$nutrDate), date('d',$nutrDate)+1, date('Y',$nutrDate)); ?> } window.onload = init; </script> <p style="text-align:center; font-size:14px; color:#03F"> <button onclick="nutrPrevDay()" style="width:200px" >< Show Previous Day</button> <? echo(date('m/d/Y', $nutrDate)) ?> <button onclick="nutrNextDay()" style="width:200px">Show Next Day ></button> </p> I have the alert in the nutrPrevDay() only as debugging. What happens is when I click on the button, the alert shows that the day is correctly decreased (for example from May 17 to May 16), but only decreases one day, and not one day for every click. Also, I do not know how to make the text on the page (created by the line ) change to display the new date after a button is clicked. So here are my questions: 1) Is it possible to dynamically change data (such as text, and in the future, SQL queries) on a page using javascript without having to reload a page when clicking on a button? 2) If possible, how can I make those changes? 3) How can I fix this so that it will increment and decrement through dates every time a button is clicked?

    Read the article

  • Load HTML NSString into a UIWebView

    - by ehenrik
    Im doing a project where I connect to a webpage using the NSURLConnection to be able to monitor the status codes that are returned (200 OK / 404 ERROR). I would like to send the user to the top url www.domain.com if I recieve 404 as status code and if i recieve as 200 status code I would like to load the page in to a webview. I have seen several implementations of this problem by creating a new request but I feel that it is unnecessary since you already received the html in the first request so i would just like to load that HTML in to the webView. So i try to use the [webView loadHTMLFromString: baseURL:] but it doesn't always work, I have noticed that when i print the NSString with html in the connectionDidFinnishLoading it sometimes is null and when I monitor these cases by printing the html in didReceiveData a random number of the last packets is NULL (differs between 2-10). It is always the same webpages that doesn't get loaded. If I load them to my webView using [webView loadRequest:myRequest] it always works. My implementation looks like this perhaps someone of you can see what Im doing wrong. I create my first request with a button click. -(IBAction)buttonClick:(id)sender { NSURL *url = [NSURL URLWithString:@"http://www.domain.com/page2/apa.html"]; NSURLRequest *theRequest = [NSURLRequest requestWithURL:url] NSURLConnection *theConnection = [[NSURLConnection alloc] initWithRequest:theRequest delegate:self]; if( theConnection ) { webData = [[NSMutableData data] retain]; } else { } } Then I monitor the response code in the didReceiveResponse method by casting the request to a NSHTTPURLResponse to be able to access the status codes and then setting a Bool depending on the status code. -(void)connection:(NSURLConnection *)connection didReceiveResponse:(NSURLResponse *)response { NSHTTPURLResponse *ne = (NSHTTPURLResponse *)response; if ([ne statusCode] == 200){ ok = TRUE; } [webData setLength: 0]; } I then check the bools value in connectionDidFinnishLoading. If I log the html NSString I get the source of the webpage so i know that it isn't an empty string. -(void)connectionDidFinishLoading:(NSURLConnection *)connection { NSString *html = [[NSString alloc] initWithBytes: [webData mutableBytes] length:[webData length] encoding:NSUTF8StringEncoding]; NSURL *url = [NSURL URLWithString:@"http://www.domain.com/"]; if (ok){ [webView loadHTMLString:html baseURL:url]; ok = FALSE; } else{ //Create a new request to www.domain.com } } webData is an instance variable and I load it in didReceiveData like this. -(void)connection:(NSURLConnection *)connection didReceiveData:(NSData *)data { [webData appendData:data]; }

    Read the article

  • Passing a panel widget to a function

    - by user2939801
    I have written a quite complex script which calls a server handler to refresh elements in a grid at the press of a button. For code re-use and consistent behaviour, I am wanting to call that server handler directly during the initial painting of the grid. When the server handler gets called by clicking on the button, all expected widgets are available and can be queried with e.parameter.widget etc. When I call the function directly and pass it the panel variable, the value of e is just 'AbsolutePanel'. Is there some way I can emulate the addCallbackElement way of passing the entire panel and all widgets it contains to the function? Or a way of automatically firing a server handler on script start? Please forgive any syntax errors below, I have pruned 500 lines of code down to the pertinent bits! Thanks Tony function doGet() { var app = UiApp.createApplication(); var mainPanel = app.createAbsolutePanel(); var monthsAbbr = ['Jan.', 'Feb.', 'Mar.', 'Apr.', 'May.', 'Jun.', 'Jul.', 'Aug.', 'Sep.', 'Oct.', 'Nov.', 'Dec.']; var Dates = Array(); var period = 5; var dateHidden = Array(); var dayOfMonth = new Date(((period * 28) + 15887) * 86400000); var dateString = ''; var dayOfWeek = 0; for (var i=0; i<84; i++) { dateString = dayOfMonth.getDate() + ' ' + monthsAbbr[dayOfMonth.getMonth()] + ' ' + (dayOfMonth.getFullYear() - 2000); Dates [i] = dateString; dateHidden[i] = app.createHidden('dates'+i, dateString).setId('dates'+i); mainPanel.add(dateHidden[i]); dayOfMonth = new Date(dayOfMonth.getTime() + 86400000); } var buttonReset = app.createButton('Reset').setId('buttonReset'); var handlerChange = app.createServerHandler('myHandlerChange'); handlerChange.addCallbackElement(mainPanel); mainPanel.add(buttonReset.addChangeHandler(handlerChange)); app.add(mainPanel); myHandlerChange(mainPanel); return app; } function myHandlerChange(e) { var app = UiApp.getActiveApplication(); Logger.log('Here are the widgets passed into the function: ' + Utilities.jsonStringify(e)); return app; }

    Read the article

  • error - inherited class field undeclared according to g++

    - by infoholic_anonymous
    I have a code that has the following logic. g++ gives me the error that I have not declared n in my iterator2. What could be wrong? template <typename T> class List{ template <typename TT> class Node; Node<T> *head; /* (...) */ template <bool D> class iterator1{ protected: Node<T> n; public: iterator1( Node<T> *nn ) { n = nn } /* (...) */ }; template <bool D> class iterator2 : public iterator1<D>{ public: iterator2( Node<T> *nn ) : iterator1<D>( nn ) {} void fun( Node<T> *nn ) { n = nn; } /* (...) */ }; }; EDIT : I attach the actual header file. iterator1 would be iterable_frame and iterator2 - switchable_frame. #ifndef LST_H #define LST_H template <typename T> class List { public: template <typename TT> class Node; private: Node<T> *head; public: List() { head = new Node<T>; } ~List() { empty_list(); delete head; } List( const List &l ); inline bool is_empty() const { return head->next[0] == head; } void empty_list(); template <bool DIM> class iterable_frame { protected: Node<T> *head; Node<T> **caret; public: iterable_frame( const List &l ) { head = *(caret = &l.head); } iterable_frame( const iterable_frame &i ) { head = *(caret = i.caret); } ~iterable_frame() {} /* (...) - a few methods follow */ template <bool _DIM> friend class supervised_frame; }; template <bool DIM> class switchable_frame : public iterable_frame<DIM> { Node<T> *main_head; public: switchable_frame( const List& l ) : iterable_frame<DIM>(l) { main_head = head; } inline bool next_frame() { caret = &head->next[!DIM]; head = *caret; return head != main_head; } }; template <bool DIM> class supervised_frame { iterable_frame<DIM> sentinels; iterable_frame<DIM> cells; public: supervised_frame( const List &l ) : sentinels(l), cells(l) {} ~supervised_frame() {} /* (...) - a few methods follow */ }; template <typename TT> class Node { unsigned index[2]; TT num; Node<TT> *next[2]; public: Node( unsigned x = 0, unsigned y = 0 ) { index[0]=x; index[1]=y; next[0] = this; next[1] = this; } Node( unsigned x, unsigned y, TT d ) { index[0]=x; index[1]=y; num=d; next[0] = this; next[1] = this; } Node( const Node &n ) { index[0] = n.index[0]; index[1] = n.index[1]; num = n.num; next[0] = next[1] = this; } ~Node() {} friend class List; }; }; #include "List.cpp" #endif the exact error log is the following: In file included from main.cpp:1: List.h: In member function ‘bool List<T>::switchable_frame<DIM>::next_frame()’: List.h:77: error: ‘caret’ was not declared in this scope

    Read the article

  • How to see if type is instance of a class in Haskell?

    - by Raekye
    I'm probably doing this completely wrong (the unhaskell way); I'm just learning so please let me know if there's a better way to approach this. Context: I'm writing a bunch of tree structures. I want to reuse my prettyprint function for binary trees. Not all trees can use the generic Node/Branch data type though; different trees need different extra data. So to reuse the prettyprint function I thought of creating a class different trees would be instances of: class GenericBinaryTree a where is_leaf :: a -> Bool left :: a -> a node :: a -> b right :: a -> a This way they only have to implement methods to retrieve the left, right, and current node value, and prettyprint doesn't need to know about the internal structure. Then I get down to here: prettyprint_helper :: GenericBinaryTree a => a -> [String] prettyprint_helper tree | is_leaf tree = [] | otherwise = ("{" ++ (show (node tree)) ++ "}") : (prettyprint_subtree (left tree) (right tree)) where prettyprint_subtree left right = ((pad "+- " "| ") (prettyprint_helper right)) ++ ((pad "`- " " ") (prettyprint_helper left)) pad first rest = zipWith (++) (first : repeat rest) And I get the Ambiguous type variable 'a0' in the constraint: (Show a0) arising from a use of 'show' error for (show (node tree)) Here's an example of the most basic tree data type and instance definition (my other trees have other fields but they're irrelevant to the generic prettyprint function) data Tree a = Branch (Tree a) a (Tree a) | Leaf instance GenericBinaryTree (Tree a) where is_leaf Leaf = True is_leaf _ = False left (Branch left node right) = left right (Branch left node right) = right node (Branch left node right) = node I could have defined node :: a -> [String] and deal with the stringification in each instance/type of tree, but this feels neater. In terms of prettyprint, I only need a string representation, but if I add other generic binary tree functions later I may want the actual values. So how can I write this to work whether the node value is an instance of Show or not? Or what other way should I be approaching this problem? In an object oriented language I could easily check whether a class implements something, or if an object has a method. I can't use something like prettyprint :: Show a => a -> String Because it's not the tree that needs to be showable, it's the value inside the tree (returned by function node) that needs to be showable. I also tried changing node to Show b => a -> b without luck (and a bunch of other type class/preconditions/whatever/I don't even know what I'm doing anymore).

    Read the article

  • Use IIS Application Initialization for keeping ASP.NET Apps alive

    - by Rick Strahl
    I've been working quite a bit with Windows Services in the recent months, and well, it turns out that Windows Services are quite a bear to debug, deploy, update and maintain. The process of getting services set up,  debugged and updated is a major chore that has to be extensively documented and or automated specifically. On most projects when a service is built, people end up scrambling for the right 'process' to use for administration. Web app deployment and maintenance on the other hand are common and well understood today, as we are constantly dealing with Web apps. There's plenty of infrastructure and tooling built into Web Tools like Visual Studio to facilitate the process. By comparison Windows Services or anything self-hosted for that matter seems convoluted.In fact, in a recent blog post I mentioned that on a recent project I'd been using self-hosting for SignalR inside of a Windows service, because the application is in fact a 'service' that also needs to send out lots of messages via SignalR. But the reality is that it could just as well be an IIS application with a service component that runs in the background. Either way you look at it, it's either a Windows Service with a built in Web Server, or an IIS application running a Service application, neither of which follows the standard Service or Web App template.Personally I much prefer Web applications. Running inside of IIS I get all the benefits of the IIS platform including service lifetime management (crash and restart), controlled shutdowns, the whole security infrastructure including easy certificate support, hot-swapping of code and the the ability to publish directly to IIS from within Visual Studio with ease.Because of these benefits we set out to move from the self hosted service into an ASP.NET Web app instead.The Missing Link for ASP.NET as a Service: Auto-LoadingI've had moments in the past where I wanted to run a 'service like' application in ASP.NET because when you think about it, it's so much easier to control a Web application remotely. Services are locked into start/stop operations, but if you host inside of a Web app you can write your own ticket and control it from anywhere. In fact nearly 10 years ago I built a background scheduling application that ran inside of ASP.NET and it worked great and it's still running doing its job today.The tricky part for running an app as a service inside of IIS then and now, is how to get IIS and ASP.NET launched so your 'service' stays alive even after an Application Pool reset. 7 years ago I faked it by using a web monitor (my own West Wind Web Monitor app) I was running anyway to monitor my various web sites for uptime, and having the monitor ping my 'service' every 20 seconds to effectively keep ASP.NET alive or fire it back up after a reload. I used a simple scheduler class that also includes some logic for 'self-reloading'. Hacky for sure, but it worked reliably.Luckily today it's much easier and more integrated to get IIS to launch ASP.NET as soon as an Application Pool is started by using the Application Initialization Module. The Application Initialization Module basically allows you to turn on Preloading on the Application Pool and the Site/IIS App, which essentially fires a request through the IIS pipeline as soon as the Application Pool has been launched. This means that effectively your ASP.NET app becomes active immediately, Application_Start is fired making sure your app stays up and running at all times. All the other features like Application Pool recycling and auto-shutdown after idle time still work, but IIS will then always immediately re-launch the application.Getting started with Application InitializationAs of IIS 8 Application Initialization is part of the IIS feature set. For IIS 7 and 7.5 there's a separate download available via Web Platform Installer. Using IIS 8 Application Initialization is an optional install component in Windows or the Windows Server Role Manager: This is an optional component so make sure you explicitly select it.IIS Configuration for Application InitializationInitialization needs to be applied on the Application Pool as well as the IIS Application level. As of IIS 8 these settings can be made through the IIS Administration console.Start with the Application Pool:Here you need to set both the Start Automatically which is always set, and the StartMode which should be set to AlwaysRunning. Both have to be set - the Start Automatically flag is set true by default and controls the starting of the application pool itself while Always Running flag is required in order to launch the application. Without the latter flag set the site settings have no effect.Now on the Site/Application level you can specify whether the site should pre load: Set the Preload Enabled flag to true.At this point ASP.NET apps should auto-load. This is all that's needed to pre-load the site if all you want is to get your site launched automatically.If you want a little more control over the load process you can add a few more settings to your web.config file that allow you to show a static page while the App is starting up. This can be useful if startup is really slow, so rather than displaying blank screen while the user is fiddling their thumbs you can display a static HTML page instead: <system.webServer> <applicationInitialization remapManagedRequestsTo="Startup.htm" skipManagedModules="true"> <add initializationPage="ping.ashx" /> </applicationInitialization> </system.webServer>This allows you to specify a page to execute in a dry run. IIS basically fakes request and pushes it directly into the IIS pipeline without hitting the network. You specify a page and IIS will fake a request to that page in this case ping.ashx which just returns a simple OK string - ie. a fast pipeline request. This request is run immediately after Application Pool restart, and while this request is running and your app is warming up, IIS can display an alternate static page - Startup.htm above. So instead of showing users an empty loading page when clicking a link on your site you can optionally show some sort of static status page that says, "we'll be right back".  I'm not sure if that's such a brilliant idea since this can be pretty disruptive in some cases. Personally I think I prefer letting people wait, but at least get the response they were supposed to get back rather than a random page. But it's there if you need it.Note that the web.config stuff is optional. If you don't provide it IIS hits the default site link (/) and even if there's no matching request at the end of that request it'll still fire the request through the IIS pipeline. Ideally though you want to make sure that an ASP.NET endpoint is hit either with your default page, or by specify the initializationPage to ensure ASP.NET actually gets hit since it's possible for IIS fire unmanaged requests only for static pages (depending how your pipeline is configured).What about AppDomain Restarts?In addition to full Worker Process recycles at the IIS level, ASP.NET also has to deal with AppDomain shutdowns which can occur for a variety of reasons:Files are updated in the BIN folderWeb Deploy to your siteweb.config is changedHard application crashThese operations don't cause the worker process to restart, but they do cause ASP.NET to unload the current AppDomain and start up a new one. Because the features above only apply to Application Pool restarts, AppDomain restarts could also cause your 'ASP.NET service' to stop processing in the background.In order to keep the app running on AppDomain recycles, you can resort to a simple ping in the Application_End event:protected void Application_End() { var client = new WebClient(); var url = App.AdminConfiguration.MonitorHostUrl + "ping.aspx"; client.DownloadString(url); Trace.WriteLine("Application Shut Down Ping: " + url); }which fires any ASP.NET url to the current site at the very end of the pipeline shutdown which in turn ensures that the site immediately starts back up.Manual Configuration in ApplicationHost.configThe above UI corresponds to the following ApplicationHost.config settings. If you're using IIS 7, there's no UI for these flags so you'll have to manually edit them.When you install the Application Initialization component into IIS it should auto-configure the module into ApplicationHost.config. Unfortunately for me, with Mr. Murphy in his best form for me, the module registration did not occur and I had to manually add it.<globalModules> <add name="ApplicationInitializationModule" image="%windir%\System32\inetsrv\warmup.dll" /> </globalModules>Most likely you won't need ever need to add this, but if things are not working it's worth to check if the module is actually registered.Next you need to configure the ApplicationPool and the Web site. The following are the two relevant entries in ApplicationHost.config.<system.applicationHost> <applicationPools> <add name="West Wind West Wind Web Connection" autoStart="true" startMode="AlwaysRunning" managedRuntimeVersion="v4.0" managedPipelineMode="Integrated"> <processModel identityType="LocalSystem" setProfileEnvironment="true" /> </add> </applicationPools> <sites> <site name="Default Web Site" id="1"> <application path="/MPress.Workflow.WebQueueMessageManager" applicationPool="West Wind West Wind Web Connection" preloadEnabled="true"> <virtualDirectory path="/" physicalPath="C:\Clients\…" /> </application> </site> </sites> </system.applicationHost>On the Application Pool make sure to set the autoStart and startMode flags to true and AlwaysRunning respectively. On the site make sure to set the preloadEnabled flag to true.And that's all you should need. You can still set the web.config settings described above as well.ASP.NET as a Service?In the particular application I'm working on currently, we have a queue manager that runs as standalone service that polls a database queue and picks out jobs and processes them on several threads. The service can spin up any number of threads and keep these threads alive in the background while IIS is running doing its own thing. These threads are newly created threads, so they sit completely outside of the IIS thread pool. In order for this service to work all it needs is a long running reference that keeps it alive for the life time of the application.In this particular app there are two components that run in the background on their own threads: A scheduler that runs various scheduled tasks and handles things like picking up emails to send out outside of IIS's scope and the QueueManager. Here's what this looks like in global.asax:public class Global : System.Web.HttpApplication { private static ApplicationScheduler scheduler; private static ServiceLauncher launcher; protected void Application_Start(object sender, EventArgs e) { // Pings the service and ensures it stays alive scheduler = new ApplicationScheduler() { CheckFrequency = 600000 }; scheduler.Start(); launcher = new ServiceLauncher(); launcher.Start(); // register so shutdown is controlled HostingEnvironment.RegisterObject(launcher); }}By keeping these objects around as static instances that are set only once on startup, they survive the lifetime of the application. The code in these classes is essentially unchanged from the Windows Service code except that I could remove the various overrides required for the Windows Service interface (OnStart,OnStop,OnResume etc.). Otherwise the behavior and operation is very similar.In this application ASP.NET serves two purposes: It acts as the host for SignalR and provides the administration interface which allows remote management of the 'service'. I can start and stop the service remotely by shutting down the ApplicationScheduler very easily. I can also very easily feed stats from the queue out directly via a couple of Web requests or (as we do now) through the SignalR service.Registering a Background Object with ASP.NETNotice also the use of the HostingEnvironment.RegisterObject(). This function registers an object with ASP.NET to let it know that it's a background task that should be notified if the AppDomain shuts down. RegisterObject() requires an interface with a Stop() method that's fired and allows your code to respond to a shutdown request. Here's what the IRegisteredObject::Stop() method looks like on the launcher:public void Stop(bool immediate = false) { LogManager.Current.LogInfo("QueueManager Controller Stopped."); Controller.StopProcessing(); Controller.Dispose(); Thread.Sleep(1500); // give background threads some time HostingEnvironment.UnregisterObject(this); }Implementing IRegisterObject should help with reliability on AppDomain shutdowns. Thanks to Justin Van Patten for pointing this out to me on Twitter.RegisterObject() is not required but I would highly recommend implementing it on whatever object controls your background processing to all clean shutdowns when the AppDomain shuts down.Testing it outI'm still in the testing phase with this particular service to see if there are any side effects. But so far it doesn't look like it. With about 50 lines of code I was able to replace the Windows service startup to Web start up - everything else just worked as is. An honorable mention goes to SignalR 2.0's oWin hosting, because with the new oWin based hosting no code changes at all were required, merely a couple of configuration file settings and an assembly directive needed, to point at the SignalR startup class. Sweet!It also seems like SignalR is noticeably faster running inside of IIS compared to self-host. Startup feels faster because of the preload.Starting and Stopping the 'Service'Because the application is running as a Web Server, it's easy to have a Web interface for starting and stopping the services running inside of the service. For our queue manager the SignalR service and front monitoring app has a play and stop button for toggling the queue.If you want more administrative control and have it work more like a Windows Service you can also stop the application pool explicitly from the command line which would be equivalent to stopping and restarting a service.To start and stop from the command line you can use the IIS appCmd tool. To stop:> %windir%\system32\inetsrv\appcmd stop apppool /apppool.name:"Weblog"and to start> %windir%\system32\inetsrv\appcmd start apppool /apppool.name:"Weblog"Note that when you explicitly force the AppPool to stop running either in the UI (on the ApplicationPools page use Start/Stop) or via command line tools, the application pool will not auto-restart immediately. You have to manually start it back up.What's not to like?There are certainly a lot of benefits to running a background service in IIS, but… ASP.NET applications do have more overhead in terms of memory footprint and startup time is a little slower, but generally for server applications this is not a big deal. If the application is stable the service should fire up and stay running indefinitely. A lot of times this kind of service interface can simply be attached to an existing Web application, or if scalability requires be offloaded to its own Web server.Easier to work withBut the ultimate benefit here is that it's much easier to work with a Web app as opposed to a service. While developing I can simply turn off the auto-launch features and launch the service on demand through IIS simply by hitting a page on the site. If I want to shut down an IISRESET -stop will shut down the service easily enough. I can then attach a debugger anywhere I want and this works like any other ASP.NET application. Yes you end up on a background thread for debugging but Visual Studio handles that just fine and if you stay on a single thread this is no different than debugging any other code.SummaryUsing ASP.NET to run background service operations is probably not a super common scenario, but it probably should be something that is considered carefully when building services. Many applications have service like features and with the auto-start functionality of the Application Initialization module, it's easy to build this functionality into ASP.NET. Especially when combined with the notification features of SignalR it becomes very, very easy to create rich services that can also communicate their status easily to the outside world.Whether it's existing applications that need some background processing for scheduling related tasks, or whether you just create a separate site altogether just to host your service it's easy to do and you can leverage the same tool chain you're already using for other Web projects. If you have lots of service projects it's worth considering… give it some thought…© Rick Strahl, West Wind Technologies, 2005-2013Posted in ASP.NET  SignalR  IIS   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

    Read the article

  • Setting up and using Bing Translate API Service for Machine Translation

    - by Rick Strahl
    Last week I spent quite a bit of time trying to set up the Bing Translate API service. I can honestly say this was one of the most screwed up developer experiences I've had in a long while - specifically related to the byzantine sign up process that Microsoft has in place. Not only is it nearly impossible to find decent documentation on the required signup process, some of the links in the docs are just plain wrong, and some of the account pages you need to access the actual account information once signed up are not linked anywhere from the administration UI. To make things even harder is the fact that the APIs changed a while back, with a completely new authentication scheme that's described and not directly linked documentation topic also made for a very frustrating search experience. It's a bummer that this is the case too, because the actual API itself is easy to use and works very well - fast and reasonably accurate (as accurate as you can expect machine translation to be). But the sign up process is a pain in the ass doubtlessly leaving many people giving up in frustration. In this post I'll try to hit all the points needed to set up to use the Bing Translate API in one place since such a document seems to be missing from Microsoft. Hopefully the API folks at Microsoft will get their shit together and actually provide this sort of info on their site… Signing Up The first step required is to create a Windows Azure MarketPlace account. Go to: https://datamarket.azure.com/ Sign in with your Windows Live Id If you don't have an account you will be taken to a registration page which you have to fill out. Follow the links and complete the registration. Once you're signed in you can start adding services. Click on the Data Link on the main page Select Microsoft Translator from the list This adds the Microsoft Bing Translator to your services. Pricing The page shows the pricing matrix and the free service which provides 2 megabytes for translations a month for free. Prices go up steeply from there. Pricing is determined by actual bytes of the result translations used. Max translations are 1000 characters so at minimum this means you get around 2000 translations a month for free. However most translations are probable much less so you can expect larger number of translations to go through. For testing or low volume translations this should be just fine. Once signed up there are no further instructions and you're left in limbo on the MS site. Register your Application Once you've created the Data association with Translator the next step is registering your application. To do this you need to access your developer account. Go to https://datamarket.azure.com/developer/applications/register Provide a ClientId, which is effectively the unique string identifier for your application (not your customer id!) Provide your name The client secret was auto-created and this becomes your 'password' For the redirect url provide any https url: https://microsoft.com works Give this application a description of your choice so you can identify it in the list of apps Now, once you've registered your application, keep track of the ClientId and ClientSecret - those are the two keys you need to authenticate before you can call the Translate API. Oddly the applications page is hidden from the Azure Portal UI. I couldn't find a direct link from anywhere on the site back to this page where I can examine my developer application keys. To find them you can go to: https://datamarket.azure.com/developer/applications You can come back here to look at your registered applications and pick up the ClientID and ClientSecret. Fun eh? But we're now ready to actually call the API and do some translating. Using the Bing Translate API The good news is that after this signup hell, using the API is pretty straightforward. To use the translation API you'll need to actually use two services: You need to call an authentication API service first, before you can call the actual translator API. These two APIs live on different domains, and the authentication API returns JSON data while the translator service returns XML. So much for consistency. Authentication The first step is authentication. The service uses oAuth authentication with a  bearer token that has to be passed to the translator API. The authentication call retrieves the oAuth token that you can then use with the translate API call. The bearer token has a short 10 minute life time, so while you can cache it for successive calls, the token can't be cached for long periods. This means for Web backend requests you typically will have to authenticate each time unless you build a more elaborate caching scheme that takes the timeout into account (perhaps using the ASP.NET Cache object). For low volume operations you can probably get away with simply calling the auth API for every translation you do. To call the Authentication API use code like this:/// /// Retrieves an oAuth authentication token to be used on the translate /// API request. The result string needs to be passed as a bearer token /// to the translate API. /// /// You can find client ID and Secret (or register a new one) at: /// https://datamarket.azure.com/developer/applications/ /// /// The client ID of your application /// The client secret or password /// public string GetBingAuthToken(string clientId = null, string clientSecret = null) { string authBaseUrl = https://datamarket.accesscontrol.windows.net/v2/OAuth2-13; if (string.IsNullOrEmpty(clientId) || string.IsNullOrEmpty(clientSecret)) { ErrorMessage = Resources.Resources.Client_Id_and_Client_Secret_must_be_provided; return null; } var postData = string.Format("grant_type=client_credentials&client_id={0}" + "&client_secret={1}" + "&scope=http://api.microsofttranslator.com", HttpUtility.UrlEncode(clientId), HttpUtility.UrlEncode(clientSecret)); // POST Auth data to the oauth API string res, token; try { var web = new WebClient(); web.Encoding = Encoding.UTF8; res = web.UploadString(authBaseUrl, postData); } catch (Exception ex) { ErrorMessage = ex.GetBaseException().Message; return null; } var ser = new JavaScriptSerializer(); var auth = ser.Deserialize<BingAuth>(res); if (auth == null) return null; token = auth.access_token; return token; } private class BingAuth { public string token_type { get; set; } public string access_token { get; set; } } This code basically takes the client id and secret and posts it at the oAuth endpoint which returns a JSON string. Here I use the JavaScript serializer to deserialize the JSON into a custom object I created just for deserialization. You can also use JSON.NET and dynamic deserialization if you are already using JSON.NET in your app in which case you don't need the extra type. In my library that houses this component I don't, so I just rely on the built in serializer. The auth method returns a long base64 encoded string which can be used as a bearer token in the translate API call. Translation Once you have the authentication token you can use it to pass to the translate API. The auth token is passed as an Authorization header and the value is prefixed with a 'Bearer ' prefix for the string. Here's what the simple Translate API call looks like:/// /// Uses the Bing API service to perform translation /// Bing can translate up to 1000 characters. /// /// Requires that you provide a CLientId and ClientSecret /// or set the configuration values for these two. /// /// More info on setup: /// http://www.west-wind.com/weblog/ /// /// Text to translate /// Two letter culture name /// Two letter culture name /// Pass an access token retrieved with GetBingAuthToken. /// If not passed the default keys from .config file are used if any /// public string TranslateBing(string text, string fromCulture, string toCulture, string accessToken = null) { string serviceUrl = "http://api.microsofttranslator.com/V2/Http.svc/Translate"; if (accessToken == null) { accessToken = GetBingAuthToken(); if (accessToken == null) return null; } string res; try { var web = new WebClient(); web.Headers.Add("Authorization", "Bearer " + accessToken); string ct = "text/plain"; string postData = string.Format("?text={0}&from={1}&to={2}&contentType={3}", HttpUtility.UrlEncode(text), fromCulture, toCulture, HttpUtility.UrlEncode(ct)); web.Encoding = Encoding.UTF8; res = web.DownloadString(serviceUrl + postData); } catch (Exception e) { ErrorMessage = e.GetBaseException().Message; return null; } // result is a single XML Element fragment var doc = new XmlDocument(); doc.LoadXml(res); return doc.DocumentElement.InnerText; } The first of this code deals with ensuring the auth token exists. You can either pass the token into the method manually or let the method automatically retrieve the auth code on its own. In my case I'm using this inside of a Web application and in that situation I simply need to re-authenticate every time as there's no convenient way to manage the lifetime of the auth cookie. The auth token is added as an Authorization HTTP header prefixed with 'Bearer ' and attached to the request. The text to translate, the from and to language codes and a result format are passed on the query string of this HTTP GET request against the Translate API. The translate API returns an XML string which contains a single element with the translated string. Using the Wrapper Methods It should be pretty obvious how to use these two methods but here are a couple of test methods that demonstrate the two usage scenarios:[TestMethod] public void TranslateBingWithAuthTest() { var translate = new TranslationServices(); string clientId = DbResourceConfiguration.Current.BingClientId; string clientSecret = DbResourceConfiguration.Current.BingClientSecret; string auth = translate.GetBingAuthToken(clientId, clientSecret); Assert.IsNotNull(auth); string text = translate.TranslateBing("Hello World we're back home!", "en", "de",auth); Assert.IsNotNull(text, translate.ErrorMessage); Console.WriteLine(text); } [TestMethod] public void TranslateBingIntegratedTest() { var translate = new TranslationServices(); string text = translate.TranslateBing("Hello World we're back home!","en","de"); Assert.IsNotNull(text, translate.ErrorMessage); Console.WriteLine(text); } Other API Methods The Translate API has a number of methods available and this one is the simplest one but probably also the most common one that translates a single string. You can find additional methods for this API here: http://msdn.microsoft.com/en-us/library/ff512419.aspx Soap and AJAX APIs are also available and documented on MSDN: http://msdn.microsoft.com/en-us/library/dd576287.aspx These links will be your starting points for calling other methods in this API. Dual Interface I've talked about my database driven localization provider here in the past, and it's for this tool that I added the Bing localization support. Basically I have a localization administration form that allows me to translate individual strings right out of the UI, using both Google and Bing APIs: As you can see in this example, the results from Google and Bing can vary quite a bit - in this case Google is stumped while Bing actually generated a valid translation. At other times it's the other way around - it's pretty useful to see multiple translations at the same time. Here I can choose from one of the values and driectly embed them into the translated text field. Lost in Translation There you have it. As I mentioned using the API once you have all the bureaucratic crap out of the way calling the APIs is fairly straight forward and reasonably fast, even if you have to call the Auth API for every call. Hopefully this post will help out a few of you trying to navigate the Microsoft bureaucracy, at least until next time Microsoft upends everything and introduces new ways to sign up again. Until then - happy translating… Related Posts Translation method Source on Github Translating with Google Translate without Google API Keys Creating a data-driven ASP.NET Resource Provider© Rick Strahl, West Wind Technologies, 2005-2013Posted in Localization  ASP.NET  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

    Read the article

  • Setup Custom Portal & Content Enabled Domain

    - by Stefan Krantz
    When overlooking the past year we have seen a large increase in deployments where only some parts of the WebCenter Suite infrastructure has been used. The most common from my personal perspective is a domain topology that includes: WebCenter Custom Portal, WebCenter Content and Oracle HTTP ServicesToday its very common to see installation where the whole suite is installed when the use case only requires the custom portal and some sub component like WebCenter Content. This post will go into detail on how to minimize the deployment time and effort by only laying down the necessary managed servers needed, by following this proposed method you will minimize the configuration steps and only install the required components and schema's, configure only the necessary components and minimize the impact of architectural changes through reduced dependencies. Assumptions: Oracle 11g Database installed SYS or equivalent access to Database to setup schema's via RCU Running Operating System supporting JDK 7 Update 2 (Check support matrix here) Good understanding of WebLogic Architecture Binaries: Oracle JDK 7 Update 2 (1.7.0_02) (Download) Oracle WebLogic 10.3.6 (Download) Oracle WebCenter Binaries (11.1.1.6) (Download) Oracle WebCenter Content Binaries (11.1.1.6) (Download 1) (Download 2) Oracle HTTP Services (11.1.1.6) (Download) Oracle Repository Creation Utility (11.1.1.6) (Download Linux or Windows) Schema's: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} MDS - Meta Data Services (WebCenter and OWSM) WebCenter (WebCenter Schema) OCS (Oracle WebCenter Content) Activities (WebCenter Activities) OPSS (Policy Store for WebCenter) Installation Structure: - [Installation Home]/Middleware    - Oracle_WC1 (WebCenter Installation)    - Oracle_WT1 (Oracle WebTier)    - Oracle_ECM (WebCenter Content)    - wlserver_10.3 (Weblogic installation)- [Installation Home]/domains    - webcenter (WebCenter Domain)    - instances (OHS/OPMN instance)- [Installation Home]/applications- [Installation Home]/JDK1.7.0_02 Installation and Configuration Steps: Install Java and configure Java Home Extract the Java Installable (jdk-7u2-linux-x64) to [Installation Home]/JDK1.7.0_02 Add JAVA_HOME to Environment Settings (JAVA_HOME=[Installation Home]/JDK1.7.0_02) Update PATH in Environment Settings (PATH=$JAVA_HOME/bin:$PATH) Install WebLogic Server (Middleware Home) Run the installer / execute jar file (java - jar wls1036_generic.jar) Create the Middleware Home under [Installation Home]/Middleware Install WebCenter Portal (Extend Middleware Home) Extract the compressed file (ofm_wc_generic_11.1.1.6.0_disk1_1of1.zip) to a temp folder Execute runInstaller under folder (DISK1/) with following command (runInstaller -jreLoc $JAVA_HOME) Make sure to install in following structure ([Installation Home]/Middleware/Oracle_WC1) Install WebCenter Content (Extend Middleware Home) Extract the compressed files (ofm_wcc_generic_11.1.1.6.0_disk1_1of2.zip & ofm_wcc_generic_11.1.1.6.0_disk1_2of2.zip) to the same temp folder Execute runInstaller under folder (DISK1/) with following command (runInstaller -jreLoc $JAVA_HOME) Make sure to install in following structure ([Installation Home]/Middleware/Oracle_ECM) Configure Initial Domain (Domain name webcenter) Execute configuration tool - [Installation Home]/Middleware/wlserver_10.3/common/bin/config Select "Create a New Weblogic Domain" Select following template (Basic Weblogic Server Domain, Oracle Enterprise Manager, Oracle WSM Policy Manager, Oracle JRF) Create new domain with name webcenter under following location ([Installation Home]/domains) for applications ([Installation Home]/applications) Select Production Mode Finish Configuration wizard Setup username for startup scripts - Add a new file called boot.properties to ([Installation Home]/domains/webcenter/servers/AdminServer/security)Add following lines to boot.propertiesusername=weblogicpassword=[password clear text, it will be encrypted during first start] Start AdminServer in the background ([Installation Home]/domains/webcenter/bin/startWeblogic) Install and Configure Oracle WebTier (OHS Server) Extract compressed file (ofm_webtier_linux_11.1.1.6.0_64_disk1_1of1.zip) to a temp folder Execute runInstaller under folder (DISK1/) with following command (runInstaller) Select Install & Configure option Deselect Oracle WebCache Auto Configure Ports Configure Schema's with RCU (Repository Creation Utility) Extract compressed file (ofm_rcu_linux_11.1.1.6.0_disk1_1of1.zip) to a temp folder Execute rcu with following command ([temp]/rcuHome/rcu) Make sure database meets RCU requirements, particular (PROCESSES is 200 or more) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Using SQLPLUS and sys user tou can update this configuration in the database with following procedure:ALTER SYSTEM SET PROCESSES=200 SCOPE=SPFILE shutdown immediate startup Create and Configure following schemas:MDS - Meta Data Services (WebCenter and OWSM)WebCenter (WebCenter Schema)OCS (Oracle WebCenter Content)Activities (WebCenter Activities)OPSS (Policy Store for WebCenter) Remember selected schema prefix and password (will be used later) Configure WebCenter Portal instance (WC_CustomPortal) Execute following command to start configuration wizard ([Installation Home]/Middleware/Oracle_WC1/common/bin/config) Select Extend an Existing WebLogic domain Select the existing webcenter domain ([Installation Home]/domains/webcenter) Select Extend my domain using existing extension templateBrowse to ([Installation Home]/Middleware/Oracle_WC1/common/templates/applications)Select oracle.wc_custom_portal_template_11.1.1.jar Select to configure (Managed Servers/Clusters/Machines) On the Managed Server Screen you can now configure 1 or more WC_CustomPortal managed servers (name them WC_CustomPortal[n] (skip numbering if not clustered)) In case of two WC_CustomPortal Servers then create a Cluster (any name) and make sure the managed servers join the new cluster Create a new machine with same name as the current machine Make sure the AdminServer and WC_CustomPortal[n] managed servers joins the machine Finish the configuration wizard Stop AdminServer ([Installation Home]/domains/webcenter/bin/stopWeblogic) Start AdminServer in the background ([Installation Home]/domains/webcenter/bin/startWeblogic) Start WC_CustomPortal in the foreground (([Installation Home]/domains/webcenter/bin/startManagedServer WC_CustomPortal))- repeat for each WC_CustomPortal instance on the host Give credentials for weblogic user on start up Copy folder security including file boot.properties - from ([Installation Home]/domains/webcenter/servers/AdminServer/) to ([Installation Home]/domains/webcenter/servers/WC_CustomPortal/) Result should be ([Installation Home]/domains/webcenter/servers/WC_CustomPortal/security/boot.properties) Configure WebCenter Content instance (UCM_server1) Execute following command to start configuration wizard ([Installation Home]/Middleware/Oracle_ECM/common/bin/config) Select Extend an Existing WebLogic domain Select Oracle Universal Content Management - Content Server Select to configure (Managed Servers/Clusters/Machines) On Managed Server Screen create only one managed server instance (UCM_server1 on port 16200 (you can select any other available port)) Make sure the UCM_server1 managed server joins the machine Finish the configuration wizard Stop AdminServer ([Installation Home]/domains/webcenter/bin/stopWeblogic) Start AdminServer in the background ([Installation Home]/domains/webcenter/bin/startWeblogic) Start UCM_server1 in the foreground ([Installation Home]/domains/webcenter/bin/startManagedServer UCM_server1)Give credentials for weblogic user on start up Copy folder security including file boot.properties - from ([Installation Home]/domains/webcenter/servers/AdminServer/) to ([Installation Home]/domains/webcenter/servers/UCM_server1/ Result should be ([Installation Home]/domains/webcenter/servers/UCM_server1/security/boot.properties) Post Configure WebCenter Content instance for WebCenter Portal Open a browser where you have support for Java applets - navigate to http://host:port/cs WARNING: The page that you are presented with after authentication will only appear once for each instance WARNING: Make sure you set correct storage options - also remember to consider file sharing options if you like to cluster your Content Server instance over multiple hosts Set an appropriate Auto number prefix Update the Server Socket Port: Commonly set to (4444)  used for RIDC communication (a requirement for WebCenter Portal) Update the IP Address Filter to include the IP that is planned to access the server over RIDC - at the minimum add the ip address of the current host (this option can be updated later via EM) Stop UCM_server1 ([Installation Home]/domains/webcenter/bin/stopManagedServer UCM_server1) Start UCM_server1 in the background([Installation Home]/domains/webcenter/bin/startManagedServer UCM_server1) Open a browser where you have support for Java applets - navigate to http://host:port/cs Navigate to Administration/Admin Server Go to General ConfigurationCheck Enable AccountsIn Additional Configuration Variables (Add on two lines) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} AllowUpdateForGenwww=1CollectionUseCache=1 Save the changes and go to Component Manager Click on the link advanced component manager Enable following components Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Folders_g, WebCenterConfigure, SiteStudio, SiteStudioExternalApplications, DBSearchContainsOpSupport WARNING: Make sure that following component is disabled: FrameworkFolders Stop UCM_server1 ([Installation Home]/domains/webcenter/bin/stopManagedServer UCM_server1) Start UCM_server1 in the background([Installation Home]/domains/webcenter/bin/startManagedServer UCM_server1) Open a browser where you have support for Java applets - navigate to http://host:port/cs Navigate to Administration/Site Studio Administration and update - Do not forget to save and submit each page Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Set Default ProjectSet Default WebAssets Post Configure Oracle WebTier (OHS) to include Content Server and WebCenter Portal application context Update following file - [Installation Home]/domains/instances/instance1/config/OHS/ohs1/mod_wl_ohs.conf For single add lines from following example: Link For clustered environment add lines from following template (note the clustering in example on applies to WC_CustomPortal): Link For more information on this: http://docs.oracle.com/cd/E23943_01/core.1111/e12037/contentsvr.htm#WCEDG318 Optional - Configure JOC Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Follow instructions: http://docs.oracle.com/cd/E23943_01/core.1111/e12037/extend_wc.htm#WCEDG264 Optional (Recommended) - Configure Node Manager Follow instructions: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://docs.oracle.com/cd/E23943_01/core.1111/e12037/node_manager.htm#WCEDG277 Optional (Mandatory for clustered environments) - Re-Associate Policy Store to Database or OID Follow instructions: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://docs.oracle.com/cd/E23943_01/webcenter.1111/e12405/wcadm_security_credstore.htm#CFHDEDJH Optional - Configure Coherence for Content Presenter Follow instructions in Blog Post (This post is for PS4): https://blogs.oracle.com/ATEAM_WEBCENTER/entry/enabling_coherence_for_content_presenter Other Recommended Post Cloning WebCenter Custom Portal - https://blogs.oracle.com/ATEAM_WEBCENTER/entry/cloning_a_webcenter_portal_managedImproving WebCenter Performance through caching - https://blogs.oracle.com/ATEAM_WEBCENTER/entry/improving_webcenter_performance

    Read the article

  • Setting up a new Silverlight 4 Project with WCF RIA Services

    - by Kevin Grossnicklaus
    Many of my clients are actively using Silverlight 4 and RIA Services to build powerful line of business applications.  Getting things set up correctly is critical to being to being able to take full advantage of the RIA services plumbing and when developers struggle with the setup they tend to shy away from the solution as a whole.  I’m a big proponent of RIA services and wanted to take the opportunity to share some of my experiences in setting up these types of projects.  In late 2010 I presented a RIA Services Master Class here in St. Louis, MO through my firm (ArchitectNow) and the information shared in this post was promised during that presentation. One other thing I want to mention before diving in is the existence of a number of other great posts on this subject.  I’ve learned a lot from many of them and wanted to call out a few of them.  The purpose of my post is to point out some of the gotchas that people get caught up on in the process but I would still encourage you to do as much additional research as you can to find the perfect setup for your needs. Here are a few additional blog posts and articles you should check out on the subject: http://msdn.microsoft.com/en-us/library/ee707351(VS.91).aspx http://adam-thompson.com/post/2010/07/03/Getting-Started-with-WCF-RIA-Services-for-Silverlight-4.aspx Technologies I don’t intend for this post to turn into a full WCF RIA Services tutorial but I did want to point out what technologies we will be using: Visual Studio.NET 2010 Silverlight 4.0 WCF RIA Services for Visual Studio 2010 Entity Framework 4.0 I also wanted to point out that the screenshots came from my personal development box which has a number of additional plug-ins and frameworks loaded so a few of the screenshots might not match 100% with what you see on your own machines. If you do not have Visual Studio 2010 you can download the express version from http://www.microsoft.com/express.  The Silverlight 4.0 tools and the WCF RIA Services components are installed via the Web Platform Installer (http://www.microsoft.com/web/download). Also, the examples given in this post are done in C#…sorry to you VB folks but the concepts are 100% identical. Setting up anew RIA Services Project This section will provide a step-by-step walkthrough of setting up a new RIA services project using a shared DLL for server side code and a simple Entity Framework model for data access.  All projects are created with the consistent ArchitectNow.RIAServices filename prefix and default namespace.  This would be modified to match your companies standards. First, open Visual Studio and open the new project window via File->New->Project.  In the New Project window, select the Silverlight folder in the Installed Templates section on the left and select “Silverlight Application” as your project type.  Verify your solution name and location are set appropriately.  Note that the project name we specified in the example below ends with .Client.  This indicates the name which will be given to our Silverlight project. I consider Silverlight a client-side technology and thus use this name to reflect that.  Click Ok to continue. During the creation on a new Silverlight 4 project you will be prompted with the following dialog to create a new web ASP.NET web project to host your Silverlight content.  As we are demonstrating the setup of a WCF RIA Services infrastructure, make sure the “Enable WCF RIA Services” option is checked and click OK.  Obviously, there are some other options here which have an effect on your solution and you are welcome to look around.  For our example we are going to leave the ASP.NET Web Application Project selected.  If you are interested in having your Silverlight project hosted in an MVC 2 application or a Web Site project these options are available as well.  Also, whichever web project type you select, the name can be modified here as well.  Note that it defaults to the same name as your Silverlight project with the addition of a .Web suffix. At this point, your full Silverlight 4 project and host ASP.NET Web Application should be created and will now display in your Visual Studio solution explorer as part of a single Visual Studio solution as follows: Now we want to add our WCF RIA Services projects to this same solution.  To do so, right-click on the Solution node in the solution explorer and select Add->New Project.  In the New Project dialog again select the Silverlight folder under the Visual C# node on the left and, in the main area of the screen, select the WCF RIA Services Class Library project template as shown below.  Make sure your project name is set appropriately as well.  For the sample below, we will name the project “ArchitectNow.RIAServices.Server.Entities”.   The .Server.Entities suffix we use is meant to simply indicate that this particular project will contain our WCF RIA Services entity classes (as you will see below).  Click OK to continue. Once you have created the WCF RIA Services Class Library specified above, Visual Studio will automatically add TWO projects to your solution.  The first will be an project called .Server.Entities (using our naming conventions) and the other will have the same name with a .Web extension.  The full solution (with all 4 projects) is shown in the image below.  The .Entities project will essentially remain empty and is actually a Silverlight 4 class library that will contain generated RIA Services domain objects.  It will be referenced by our front-end Silverlight project and thus allow for simplified sharing of code between the client and the server.   The .Entities.Web project is a .NET 4.0 class library into which we will put our data access code (via Entity Framework).  This is our server side code and business logic and the RIA Services plumbing will maintain a link between this project and the front end.  Specific entities such as our domain objects and other code we set to be shared will be copied automatically into the .Entities project to be used in both the front end and the back end. At this point, we want to do a little cleanup of the projects in our solution and we will do so by deleting the “Class1.cs” class from both the .Entities project and the .Entities.Web project.  (Has anyone ever intentionally named a class “Class1”?) Next, we need to configure a few references to make RIA Services work.  THIS IS A KEY STEP THAT CAUSES MANY HEADACHES FOR DEVELOPERS NEW TO THIS INFRASTRUCTURE! Using the Add References dialog in Visual Studio, add a project reference from the *.Client project (our Silverlight 4 client) to the *.Entities project (our RIA Services class library).  Next, again using the Add References dialog in Visual Studio, add a project reference from the *.Client.Web project (our ASP.NET host project) to the *.Entities.Web project (our back-end data services DLL).  To get to the Add References dialog, simply right-click on the project you with to add a reference to in the Visual Studio solution explorer and select “Add Reference” from the resulting context menu.  You will want to make sure these references are added as “Project” references to simplify your future debugging.  To reiterate the reference direction using the project names we have utilized in this example thus far:  .Client references .Entities and .Client.Web reference .Entities.Web.  If you have opted for a different naming convention, then the Silverlight project must reference the RIA Services Silverlight class library and the ASP.NET host project must reference the server-side class library. Next, we are going to add a new Entity Framework data model to our data services project (.Entities.Web).  We will do this by right clicking on this project (ArchitectNow.Server.Entities.Web in the above diagram) and selecting Add->New Project.  In the New Project dialog we will select ADO.NET Entity Data Model as in the following diagram.  For now we will call this simply SampleDataModel.edmx and click OK. It is worth pointing out that WCF RIA Services is in no way tied to the Entity Framework as a means of accessing data and any data access technology is supported (as long as the server side implementation maps to the RIA Services pattern which is a topic beyond the scope of this post).  We are using EF to quickly demonstrate the RIA Services concepts and setup infrastructure, as such, I am not providing a database schema with this post but am instead connecting to a small sample database on my local machine.  The following diagram shows a simple EF Data Model with two tables that I reverse engineered from a local data store.   If you are putting together your own solution, feel free to reverse engineer a few tables from any local database to which you have access. At this point, once you have an EF data model generated as an EDMX into your .Entites.Web project YOU MUST BUILD YOUR SOLUTION.  I know it seems strange to call that out but it important that the solution be built at this point for the next step to be successful.  Obviously, if you have any build errors, these must be addressed at this point. At this point we will add a RIA Services Domain Service to our .Entities.Web project (our server side code).  We will need to right-click on the .Entities.Web project and select Add->New Item.  In the Add New Item dialog, select Domain Service Class and verify the name of your new Domain Service is correct (ours is called SampleService.cs in the image below).  Next, click "Add”. After clicking “Add” to include the Domain Service Class in the selected project, you will be presented with the following dialog.  In it, you can choose which entities from the selected EDMX to include in your services and if they should be allowed to be edited (i.e. inserted, updated, or deleted) via this service.  If the “Available DataContext/ObjectContext classes” dropdown is empty, this indicates you have not yes successfully built your project after adding your EDMX.  I would also recommend verifying that the “Generate associated classes for metadata” option is selected.  Once you have selected the appropriate options, click “OK”. Once you have added the domain service class to the .Entities.Web project, the resulting solution should look similar to the following: Note that in the solution you now have a SampleDataModel.edmx which represents your EF data mapping to your database and a SampleService.cs which will contain a large amount of generated RIA Services code which RIA Services utilizes to access this data from the Silverlight front-end.  You will put all your server side data access code and logic into the SampleService.cs class.  The SampleService.metadata.cs class is for decorating the generated domain objects with attributes from the System.ComponentModel.DataAnnotations namespace for validation purposes. FINAL AND KEY CONFIGURATION STEP!  One key step that causes significant headache to developers configuring RIA Services for the first time is the fact that, when we added the EDMX to the .Entities.Web project for our EF data access, a connection string was generated and placed within a newly generated App.Context file within that project.  While we didn’t point it out at the time you can see it in the image above.  This connection string will be required for the EF data model to successfully locate it’s data.  Also, when we added the Domain Service class to the .Entities.Web project, a number of RIA Services configuration options were added to the same App.Config file.   Unfortunately, when we ultimately begin to utilize the RIA Services infrastructure, our Silverlight UI will be making RIA services calls through the ASP.NET host project (i.e. .Client.Web).  This host project has a reference to the .Entities.Web project which actually contains the code so all will pass through correctly EXCEPT the fact that the host project will utilize it’s own Web.Config for any configuration settings.  For this reason we must now merge all the sections of the App.Config file in the .Entities.Web project into the Web.Config file in the .Client.Web project.  I know this is a bit tedious and I wish there were a simpler solution but it is required for our RIA Services Domain Service to be made available to the front end Silverlight project.  Much of this manual merge can be achieved by simply cutting and pasting from App.Config into Web.Config.  Unfortunately, the <system.webServer> section will exist in both and the contents of this section will need to be manually merged.  Fortunately, this is a step that needs to be taken only once per solution.  As you add additional data structures and Domain Services methods to the server no additional changes will be necessary to the Web.Config. Next Steps At this point, we have walked through the basic setup of a simple RIA services solution.  Unfortunately, there is still a lot to know about RIA services and we have not even begun to take advantage of the plumbing which we just configured (meaning we haven’t even made a single RIA services call).  I plan on posting a few more introductory posts over the next few weeks to take us to this step.  If you have any questions on the content in this post feel free to reach out to me via this Blog and I’ll gladly point you in (hopefully) the right direction. Resources Prior to closing out this post, I wanted to share a number or resources to help you get started with RIA services.  While I plan on posting more on the subject, I didn’t invent any of this stuff and wanted to give credit to the following areas for helping me put a lot of these pieces into place.   The books and online resources below will go a long way to making you extremely productive with RIA services in the shortest time possible.  The only thing required of you is the dedication to take advantage of the resources available. Books Pro Business Applications with Silverlight 4 http://www.amazon.com/Pro-Business-Applications-Silverlight-4/dp/1430272074/ref=sr_1_2?ie=UTF8&qid=1291048751&sr=8-2 Silverlight 4 in Action http://www.amazon.com/Silverlight-4-Action-Pete-Brown/dp/1935182374/ref=sr_1_1?ie=UTF8&qid=1291048751&sr=8-1 Pro Silverlight for the Enterprise (Books for Professionals by Professionals) http://www.amazon.com/Pro-Silverlight-Enterprise-Books-Professionals/dp/1430218673/ref=sr_1_3?ie=UTF8&qid=1291048751&sr=8-3 Web Content RIA Services http://channel9.msdn.com/Blogs/RobBagby/NET-RIA-Services-in-5-Minutes http://silverlight.net/riaservices/ http://www.silverlight.net/learn/videos/all/net-ria-services-intro/ http://www.silverlight.net/learn/videos/all/ria-services-support-visual-studio-2010/ http://channel9.msdn.com/learn/courses/Silverlight4/SL4BusinessModule2/SL4LOB_02_01_RIAServices http://www.myvbprof.com/MainSite/index.aspx#/zSL4_RIA_01 http://channel9.msdn.com/blogs/egibson/silverlight-firestarter-ria-services http://msdn.microsoft.com/en-us/library/ee707336%28v=VS.91%29.aspx Silverlight www.silverlight.net http://msdn.microsoft.com/en-us/silverlight4trainingcourse.aspx http://channel9.msdn.com/shows/silverlighttv

    Read the article

  • top tweets WebLogic Partner Community – June 2012

    - by JuergenKress
    Send your tweets @wlscommunity #WebLogicCommunity and follow us at http://twitter.com/wlscommunity OTNArchBeat? Free Virtual Developer Day: Oracle ADF and Oracle Fusion Middleware Development http://bit.ly/MxuNAg AMIS, Oracle & Java? Checklist veearts nu ook op iPad. @amis_services Mobile integratie met Oracle Fusion Middleware http://dld.bz/buwsM #OSB #SOA WhitehorsesWhiteblog: Troubleshoot JVM crashes of Weblogic: CompilerThread (http://bit.ly/KcGzZK) Jon petter hjulstad E-vita is now Apps Grid Specialized! ODTUG Fusion Middleware Sessions RT @OTNArchBeat: ODTUG Kscope12 - June 24-28 - San Antonio, TX http://bit.ly/LlWkNV OTNArchBeat? Free Event: Modern #Java Development, in/outside the Enterprise - May 30 - Redwood Shores, CA http://bit.ly/LfB79a ADF Community DE? Oracle Advanced ADF 11g Partner Workshop Düsseldorf /Germany (english) June 26-29, click here to see Nicolas Lorain? Best Practices for #JavaFX 2 Enterprise Applications (Part Two) http://buff.ly/Lk1DBn by Jim Weaver shay shmeltzer? #Oracle Developers in #Israel - don't miss the free #ADF workshop July 2nd - get hands-on with Oracle ADF -here OTNArchBeat? Java at JAXconf | Tori Wieldt http://bit.ly/LdoLS2 Anand Akela? #Oracle Customers and Partners – Get your free pass to @CloudExpo in New York, June 11 to 14, http://goo.gl/RpYFT <- Stop by booth #511 OracleSupport_WLS? Did you know that since 3/15/12 #WebLogic Server 12.1.1.0 is certified for production with JDK 7? http://bit.ly/IYJE0L Sharat? Highly useful #JavaFX best practices blog by @JavaFXpert More details here ADF EMG How to set up a productive ADF Dev Env - discussion started by @baigsorcl. Click here to Read and comment. OracleSupport_WLS Upcoming #webcast: Diagnosing #weblogic performance issues through #java thread dumps http://bit.ly/M4O9qF My Oracle Support? New to Oracle Support? - Webcast on Support Basics webcast May 22 10:30 Central Europe. Register @ http://bit.ly/J8o0WG Mohamad Afshar? Cloud Expo – Oracle Customers and Partners – get your free pass to Cloud Expo in New York, June 11 to 14, http://goo.gl/RpYFT OTNArchBeat Oracle VM 3.1 is here | @Ronenkofman http://bit.ly/JriWTq Oracle Exalogic? RT @D0uglasPhillips: ExalogicTV New Video Introducing Oracle Secure Global Desktop for #Exalogic!! http://bit.ly/nwkrCu OracleBlogs? Java EE6 and WebLogic YouTube video channels http://ow.ly/1jVcYJ Oracle WebLogic RT @aleftik: Excited to spend some time today playing around with the WebSockets SDK http://bit.ly/NoTtri WebLogic Community Java EE6 and WebLogic YouTube video channels http://wp.me/p1LMIb-h0 OracleSupport_WLS New tutorial! How to use the #JMS #API to create a message producer with #GlassFish and #NetBeans http://bit.ly/Juqjn JDeveloper & ADF? Tip when installing JDeveloper 11.1.2.2.0 version http://dlvr.it/1b48s1 WebLogic Community Middleware Oracle Excellence Awards 2012 – HAPPY NEW YEAR! Click here to read WebLogicCommunity #opn #oracle#Specialization #opnaward Steven Davelaar? Improve performance of your ADF app using lazy, on-demand querying of detail view objects: Click here OracleBlogs? Middleware Oracle Excellence Awards 2012 & HAPPY NEW YEAR! http://ow.ly/1kahzZ OracleSupport_WLS Upgrading from #weblogic 9.2.x to 10.3.x? http://bit.ly/Kqzl9N AMIS, Oracle & Java “@JDeveloper: Logout from an ADF application http://dlvr.it/1fQBnm” WebLogic Community UK OUG call for papers–your middleware success! Click here #UKOUG #soacommunity #OPN Whitehorses Whiteblog: Enterprise Manager: Manage your Fusion Middleware logfiles (http://bit.ly/KQlZkR) WebLogic Community? @Jphjulstad HI Jon, should we send Pizza when you go in production with your WebLogic 12c project? Whish you success! #WebLogicCommunity Sabine Leitner ADF Einsteigerworkshops je 2 Tage im Juni in HAM, BLN, HANN #Oracle #WLS http://bit.ly/LcOIzB @OracleWebLogic @OracleAppGrid@soacommunity Andreas Koop new post Java Heap Monitor in JDeveloper http://bit.ly/LgSk85 Sabine Leitner? #Oracle Kundentag mit Vorträgen von Sparkasse, Schufa, LBBW, Allianz über FMW & Exa Lösungen! 21.06. FRA http://bit.ly/JtwE3v @wlscommunity NetBeans Team RT @chadlung: Installing and configuring #NetBeans 7.1.2 and the #Java JDK 1.7 on OS X: http://www.giantflyingsaucer.com/blog/p=3760 #osx WebLogic Community Happy New Year #WeblogicCommunity thanks for the business! Time for a drink http://pic.twitter.com/K34KFbvH WebLogic Community UK OUG call for papers&ndash;your middleware success! http://wp.me/p1LMIb-gU WebLogic Community? Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! http://wp.me/p1LMIb-h6 Oracle WebLogic? RT @wlscommunity: WebLogic World Record Two Processor Result with SPECjEnterprise2010 Benchmark Click here to read #weblogic #sunfire #li Marc? Relocate wlst script for all the logfiles in your domain @wlscommunity, http://tinyurl.com/btbjcco WebLogic Community WebLogic World Record Two Processor Result with SPECjEnterprise2010 Benchmark Click here #WebLogicCommunity #weblogic #sunfire Oracle WebLogic MIss a WebLogic Devcast webinar? Catch any of the replays in the series on-demand! #WebLogic #JavaEE #coherence http://bit.ly/LNGa4p JDeveloper & ADF? Bean DataControl - Edit table records http://dlvr.it/1ZWqCx Justin Kestelyn? Contents of "Virtual Developer Day: Java SE 7 and JavaFX 2.0" are now avail on demand; no reg http://tinyurl.com/78nxnyo Frank Nimphius? Preparing 12c new features for DOAG 2012 Development - June 14th in Bonn (http://development.doag.org) WebLogic Community? Middleware Oracle Excellence Awards 2012&ndash;HAPPY NEW YEAR! http://wp.me/p1LMIb-he JDeveloper & ADF Placeholder Watermarks with ADF 11.1.2 http://dlvr.it/1ZWDc9 Oracle ACE Program? May edition #ACE newsletter now available online. http://bit.ly/LKA2de chriscmuir New blog post: Which JDeveloper is right for me? http://bit.ly/J8sj9e GlassFish? Transactional Interceptors in Java EE 7 - Request for feedback: Linda described how EJB's container-managed tr http://bit.ly/KKuGNJ OracleEnterpriseMgr Oracle Application Testing Suite 12.1 Debuts at StarEast 2012 http://ow.ly/aXcv8 #em12c JAX London First set of speaker session announced for #JAXLondon see: http://bit.ly/L0HSME OTNArchBeat? Oracle Cloud Conference: dates and locations worldwide http://bit.ly/JgNeID NetBeans Team? Video: Create and debug a TestNG test class in #NetBeans IDE: http://ow.ly/b7NEW NetBeans Team #NetBeans tip: Code Template for #Kohana #PHP Framework: http://ow.ly/aWIvY Robin? Started to use the #Oracle #WebLogic Server #Maven Plugin. Really awesome to install a complete #WLS with "mvn wls:install" !@wlscommunity OTNArchBeat? Free Event: Modern #Java Development, in/outside the Enterprise - May 30 - Redwood Shores, CA http://bit.ly/JIN9tf OracleBlogs WebLogic Partner Community Newsletter May 2012 http://ow.ly/1k5TeG Java Certification? Java SE 7 Fundamentals course now available On Demand. Watch a preview now: http://ow.ly/aWYgD Whitehorses Whiteblog: Native IO in WebLogic on Solaris 11 X64 (http://bit.ly/KGM4mp) NetBeans Team? Quick video of FindBugs Integration in #NetBeans IDE 7.2: http://ow.ly/aNece NetBeans Team #JavaFX Scene Builder Docs Updated for 2.2 and #NetBeans 7.2 dev builds: http://ow.ly/b7Nie Duncan Mills? New blog posting on implementing input field watermarks with ADF Faces 11.1.2 Click here #adf WebLogic Community? WebLogic Partner Community Newsletter May 2012 http://wp.me/p1LMIb-h4 OracleBlogs? UK OUG call for papersyour middleware success! http://ow.ly/1jNs49 Nicolas Lorain? Java tip: Deploying #JavaFX apps to multiple environments - JavaWorld http://buff.ly/KDADvu Adam Bien? Java EE and How to Specify The Unconventional With Convention Over Configuration [Free Article]: The free http://bit.ly/JEUkUf Owen Hughes and team?#Oracle #Exalogic #Performance: What? How? Why? Click here GlassFish? SecuritEE in the Cloud: Java EE 7 and the Cloud theme continue to move full steam ahead. In a PaaS environment http://bit.ly/K2RPte JDeveloper & ADF? How to Align Managed Bean Scope and Bean Data Control in Oracle ADF http://dlvr.it/1dngxQ Andrejus Baranovskis Missing New Feature in JDev (11.1.2.2.0) - ADF Methods Security http://fb.me/1jQM1enls OracleSupport_WLS? Tutorial on managing #HTTP Sessions in a #Weblogic #Cluster http://bit.ly/JshESe Oracle WebLogic? ZeroTurnaround developer report: #Spring keeps getting heavier, and #Java EE keeps getting lighter http://bit.ly/JDmKy2 JDeveloper & ADF? How to Search in Views - Part 4 || Oracle ADF http://dlvr.it/1dpDjZ WebLogic Community Java Message Service with Java and Spring Framework on Oracle WebLogic; Webcast May 15th 2012 http://wp.me/p1LMIb-gS Andreas Koop? new post ADF Bug or Feature? Non-Breaking Space outside required icon style http://bit.ly/KDZnUo Oracle WebLogic? Don't miss this month's WebLogic DevCast: WebLogic JMS and Spring JMS http://bit.ly/J6g2ST Tuesday May 15th 10:00am PT JDeveloper & ADF How To Disable SELECT COUNT Execution for ADF Table Rendering http://dlvr.it/1dqKH6 OracleSupport_WLS? #SSL and security has its own Information Center, http://bit.ly/LP8Vil for troubleshooting, install, config and more NetBeans Team? Featured #NetBeans plugin is @Codename_One for creating native apps for major mobile platforms: http://plugins.netbeans.org/ JDeveloper & ADF? Using JDeveloper HTTP Analyser to intercept/forward requests http://dlvr.it/1Yzl4J Nicolas Lorain? Create native looks for JavaFX applications: JavaFX-CSS-Themes · http://buff.ly/M0jel0 by Gregg Setzer Devoxx? Want to make the world a better place? Then get involved in Random Hacks of Kindness on June 2 - 3 in Belgium @ http://www.rhok.be #RHoK WebLogic Community top tweets WebLogic Partner Community – May 2012 Click here #WebLogicCommunity Michel Schildmeijer Oracle Traffic Director 11g http://lnkd.in/-mm3Vy Andrejus Baranovskis? Proactively Monitoring JDeveloper 11g IDE Heap Memory http://fb.me/16YZErPrx Arun Gupta? 80+ attendees building a #javaee6 application using NetBeans/WebLogic at Java Day, Istanbul fun times! http://pic.twitter.com/odY19daW A. Chatziantoniou? Just registered for the Oracle FMW Summer Camp in Lisbon. Looking forward to learn, meet friends and try to buy ice cream on the beach OTNArchBeat Another Myth Debunked: 200 Continuous Redeployments with WebLogic|@munz http://bit.ly/JiPyM7 Oracle WebLogic? Need to learn more on #WebLogic Server #JVM performance tuning? http://bit.ly/MN UxHx GlassFish? Dukes Choice Awards 2012 Nominations Are Open: 2012 Duke's Choice Award are open for nominations. These awards http://bit.ly/Ksk4U3 Justin Kestelyn? Major cloud-related announcements from Larry Ellison and Mark Hurd on June 6 http://bit.ly/KTJiII Nicolas Lorain Transparent Windows (Stage) with #JavaFX 2 : Adam Bien's Weblog http://j.mp/INgq8K WebLogic Community Web Services with JAX and Spring on WebLogic–Webcast May 30th 2012 #WebLogicCommunity #weblogic #opn JDeveloper & ADF Oracle ADF - How to work with Dates http://dlvr.it/1Y70zw OracleBlogs Web Services with JAX and Spring on WebLogicWebcast May 30th 2012 http://ow.ly/1k2WtO Adam Bien? Summer Java EE Workshops: 23.05, Amsterdam Airport Java EE Hacking, Without Airport. The dutch version of Airport http://bit.ly/JeP6hV JDeveloper & ADF ADF 11g: BC4J or EJB3. http://bit.ly/JVVFZF ADF EMG? Great discussion with JSF guru Andy Schwartz on the forum - 38 posts! Check it out: here Devoxx? Oracle (http://www.oracle.com ) joins Devoxx 2012 as the first Premium partner, welcome aboard! Nicolas Lorain Developing a Simple Todo Application using #JavaFX, #Java and #MongoDB- Part-1JavaBeat http://j.mp/IDGxLA Nicolas Lorain Preview of JavaFX 2.2 canvas feature > Harmonic Code: Death bitmaps could be beautiful... Part I http://buff.ly/KyAXg5 #JavaFX OTNArchBeat?? New York Coherence Special Interest Group (NYCSIG) - May 24 - NYC http://bit.ly/JzJcbT WebLogic Community iAS upgrade to WebLogic watch #C2B2 online seminar http://youtu.be/5m2CNUjBIGQ #WebLogicCommunity Ruth Collett? Join Oracle in #Joburg on May 21 for OTN Developer Day - sessions on #Java #JavaEE 6/7 and much more! http://bit.ly/IENwnD WebLogic Community? Sending out invitations to our advanced Fusion Middleware Summer Camps! Want to learn more register for the community Ruth Collett? Join @ArunGupta in Istanbul this Monday to hear the latest on #JavaEE 6/7 http://bit.ly/Je63cc GlassFish? NetBeans 7.2 Beta - Built for Speed, Deploy Apps to Oracle Cloud: NetBeans 7.2 Beta is now available. The http://bit.ly/LxMMTK Lucas Jellema My latest SlideShare upload : Java ain't scary - introducing Java to PL/SQ. here via @slideshare JDeveloper & ADF? #Developer #free#ADF training in #Scotland - June 13. More information: http://bit.ly/LbPLlf AMIS, Oracle & Java? AMIS behaalt als eerste in Nedeland de Oracle ADF specialisatie - Channelworld nieuwsChannelconnect: http://bit.ly/JzAcB4 WebLogic Community Web Services with JAX and Spring on WebLogic&ndash;Webcast May 30th 2012 http://wp.me/p1LMIb-gX Nicolas Lorain?@ JavaFX-based SimpleDateFormat Demonstrator http://j.mp/KFCVOi #JavaFX via Dustin Marx Oracle Exalogic? Are you an Oracle partner? There's news on the Oracle Partner Network about #Exalogic specializations - http://bit.ly/Mt3ANY JDeveloper & ADF Shorter URL for your ADF application http://dlvr.it/1XqNLY OTNArchBeat? Bay Area Coherence Special Interest Group (BACSIG) Meeting June 7 http://bit.ly/JAa0Lx OTNArchBeat? Java EE 6 Sample Application on WebLogic 12c: Conference Planner | @arungupta http://bit.ly/LPvof4 JDeveloper & ADF? Excellent example of Oracle ADF - Google Maps/Earth integration http://dlvr.it/1cbc80 JDeveloper & ADF Setting Up JDeveloper's Embedded WLS for MySQL http://dlvr.it/1c4b8P JDeveloper & ADF? Solution for Sharing Global User Data in ADF BC http://dlvr.it/1cc7SJ Java? Java Magazine May/June #javaee #javafx #javame #openJDK #hotspot #wicket #lotsmore http://ow.ly/aX07v Oracle WebLogic? http://bit.ly/JxQsnS if you have trouble finding the right #patchset when doing an upgrade to your #weblogic server OracleEnterpriseMgr 15 minutes to go before we start our Application Testing Suite 12.1 webcast. http://bit.ly/JHyTEe Learn from the lead PM what's new. #em12c Sten Vesterli Eating your own dog food - Oracle support site finally in ADF: http://lnkd.in/s6hg_p Adam Bien Project: "Jenever" (=poison) checked-in with GIT:here CU at http://workshops.adam-bien.com. Thanks for attending! OTNArchBeat Web Service Development with NetBeans and Testing with WebLogic Admin Console | @munz http://bit.ly/JcWk34 Please feel free to send us your news! And add your blog to our SOA blog wiki

    Read the article

  • Enterprise Process Maps: A Process Picture worth a Million Words

    - by raul.goycoolea
    p { margin-bottom: 0.08in; }h1 { margin-top: 0.33in; margin-bottom: 0in; color: rgb(54, 95, 145); page-break-inside: avoid; }h1.western { font-family: "Cambria",serif; font-size: 14pt; }h1.cjk { font-family: "DejaVu Sans"; font-size: 14pt; }h1.ctl { font-size: 14pt; } Getting Started with Business Transformations A well-known proverb states that "A picture is worth a thousand words." In relation to Business Process Management (BPM), a credible analyst might have a few questions. What if the picture was taken from some particular angle, like directly overhead? What if it was taken from only an inch away or a mile away? What if the photographer did not focus the camera correctly? Does the value of the picture depend on who is looking at it? Enterprise Process Maps are analogous in this sense of relative value. Every BPM project (holistic BPM kick-off, enterprise system implementation, Service-oriented Architecture, business process transformation, corporate performance management, etc.) should be begin with a clear understanding of the business environment, from the biggest picture representations down to the lowest level required or desired for the particular project type, scope and objectives. The Enterprise Process Map serves as an entry point for the process architecture and is defined: the single highest level of process mapping for an organization. It is constructed and evaluated during the Strategy Phase of the Business Process Management Lifecycle. (see Figure 1) Fig. 1: Business Process Management Lifecycle Many organizations view such maps as visual abstractions, constructed for the single purpose of process categorization. This, in turn, results in a lesser focus on the inherent intricacies of the Enterprise Process view, which are explored in the course of this paper. With the main focus of a large scale process documentation effort usually underlying an ERP or other system implementation, it is common for the work to be driven by the desire to "get to the details," and to the type of modeling that will derive near-term tangible results. For instance, a project in American Pharmaceutical Company X is driven by the Director of IT. With 120+ systems in place, and a lack of standardized processes across the United States, he and the VP of IT have decided to embark on a long-term ERP implementation. At the forethought of both are questions, such as: How does my application architecture map to the business? What are each application's functionalities, and where do the business processes utilize them? Where can we retire legacy systems? Well-developed BPM methodologies prescribe numerous model types to capture such information and allow for thorough analysis in these areas. Process to application maps, Event Driven Process Chains, etc. provide this level of detail and facilitate the completion of such project-specific questions. These models and such analysis are appropriately carried out at a relatively low level of process detail. (see figure 2) Fig. 2: The Level Concept, Generic Process HierarchySome of the questions remaining are ones of documentation longevity, the continuation of BPM practice in the organization, process governance and ownership, process transparency and clarity in business process objectives and strategy. The Level Concept in Brief Figure 2 shows a generic, four-level process hierarchy depicting the breakdown of a "Process Area" into progressively more detailed process classifications. The number of levels and the names of these levels are flexible, and can be fit to the standards of the organization's chosen terminology or any other chosen reference model that makes logical sense for both short and long term process description. It is at Level 1 (in this case the Process Area level), that the Enterprise Process Map is created. This map and its contained objects become the foundation for a top-down approach to subsequent mapping, object relationship development, and analysis of the organization's processes and its supporting infrastructure. Additionally, this picture serves as a communication device, at an executive level, describing the design of the business in its service to a customer. It seems, then, imperative that the process development effort, and this map, start off on the right foot. Figuring out just what that right foot is, however, is critical and trend-setting in an evolving organization. Key Considerations Enterprise Process Maps are usually not as living and breathing as other process maps. Just as it would be an extremely difficult task to change the foundation of the Sears Tower or a city plan for the entire city of Chicago, the Enterprise Process view of an organization usually remains unchanged once developed (unless, of course, an organization is at a stage where it is capable of true, high-level process innovation). Regardless, the Enterprise Process map is a key first step, and one that must be taken in a precise way. What makes this groundwork solid depends on not only the materials used to construct it (process areas), but also the layout plan and knowledge base of what will be built (the entire process architecture). It seems reasonable that care and consideration are required to create this critical high level map... but what are the important factors? Does the process modeler need to worry about how many process areas there are? About who is looking at it? Should he only use the color pink because it's his boss' favorite color? Interestingly, and perhaps surprisingly, these are all valid considerations that may just require a bit of structure. Below are Three Key Factors to consider when building an Enterprise Process Map: Company Strategic Focus Process Categorization: Customer is Core End-to-end versus Functional Processes Company Strategic Focus As mentioned above, the Enterprise Process Map is created during the Strategy Phase of the Business Process Management Lifecycle. From Oracle Business Process Management methodology for business transformation, it is apparent that business processes exist for the purpose of achieving the strategic objectives of an organization. In a prescribed, top-down approach to process development, it must be ensured that each process fulfills its objectives, and in an aggregated manner, drives fulfillment of the strategic objectives of the company, whether for particular business segments or in a broader sense. This is a crucial point, as the strategic messages of the company must therefore resound in its process maps, in particular one that spans the processes of the complete business: the Enterprise Process Map. One simple example from Company X is shown below (see figure 3). Fig. 3: Company X Enterprise Process Map In reviewing Company X's Enterprise Process Map, one can immediately begin to understand the general strategic mindset of the organization. It shows that Company X is focused on its customers, defining 10 of its process areas belonging to customer-focused categories. Additionally, the organization views these end-customer-oriented process areas as part of customer-fulfilling value chains, while support process areas do not provide as much contiguous value. However, by including both support and strategic process categorizations, it becomes apparent that all processes are considered vital to the success of the customer-oriented focus processes. Below is an example from Company Y (see figure 4). Fig. 4: Company Y Enterprise Process Map Company Y, although also a customer-oriented company, sends a differently focused message with its depiction of the Enterprise Process Map. Along the top of the map is the company's product tree, overarching the process areas, which when executed deliver the products themselves. This indicates one strategic objective of excellence in product quality. Additionally, the view represents a less linear value chain, with strong overlaps of the various process areas. Marketing and quality management are seen as a key support processes, as they span the process lifecycle. Often, companies may incorporate graphics, logos and symbols representing customers and suppliers, and other objects to truly send the strategic message to the business. Other times, Enterprise Process Maps may show high level of responsibility to organizational units, or the application types that support the process areas. It is possible that hundreds of formats and focuses can be applied to an Enterprise Process Map. What is of vital importance, however, is which formats and focuses are chosen to truly represent the direction of the company, and serve as a driver for focusing the business on the strategic objectives set forth in that right. Process Categorization: Customer is Core In the previous two examples, processes were grouped using differing categories and techniques. Company X showed one support and three customer process categorizations using encompassing chevron objects; Customer Y achieved a less distinct categorization using a gradual color scheme. Either way, and in general, modeling of the process areas becomes even more valuable and easily understood within the context of business categorization, be it strategic or otherwise. But how one categorizes their processes is typically more complex than simply choosing object shapes and colors. Previously, it was stated that the ideal is a prescribed top-down approach to developing processes, to make certain linkages all the way back up to corporate strategy. But what about external influences? What forces push and pull corporate strategy? Industry maturity, product lifecycle, market profitability, competition, etc. can all drive the critical success factors of a particular business segment, or the company as a whole, in addition to previous corporate strategy. This may seem to be turning into a discussion of theory, but that is far from the case. In fact, in years of recent study and evolution of the way businesses operate, cross-industry and across the globe, one invariable has surfaced with such strength to make it undeniable in the game plan of any strategy fit for survival. That constant is the customer. Many of a company's critical success factors, in any business segment, relate to the customer: customer retention, satisfaction, loyalty, etc. Businesses serve customers, and so do a business's processes, mapped or unmapped. The most effective way to categorize processes is in a manner that visualizes convergence to what is core for a company. It is the value chain, beginning with the customer in mind, and ending with the fulfillment of that customer, that becomes the core or the centerpiece of the Enterprise Process Map. (See figure 5) Fig. 5: Company Z Enterprise Process Map Company Z has what may be viewed as several different perspectives or "cuts" baked into their Enterprise Process Map. It has divided its processes into three main categories (top, middle, and bottom) of Management Processes, the Core Value Chain and Supporting Processes. The Core category begins with Corporate Marketing (which contains the activities of beginning to engage customers) and ends with Customer Service Management. Within the value chain, this company has divided into the focus areas of their two primary business lines, Foods and Beverages. Does this mean that areas, such as Strategy, Information Management or Project Management are not as important as those in the Core category? No! In some cases, though, depending on the organization's understanding of high-level BPM concepts, use of category names, such as "Core," "Management" or "Support," can be a touchy subject. What is important to understand, is that no matter the nomenclature chosen, the Core processes are those that drive directly to customer value, Support processes are those which make the Core processes possible to execute, and Management Processes are those which steer and influence the Core. Some common terms for these three basic categorizations are Core, Customer Fulfillment, Customer Relationship Management, Governing, Controlling, Enabling, Support, etc. End-to-end versus Functional Processes Every high and low level of process: function, task, activity, process/work step (whatever an organization calls it), should add value to the flow of business in an organization. Suppose that within the process "Deliver package," there is a documented task titled "Stop for ice cream." It doesn't take a process expert to deduce the room for improvement. Though stopping for ice cream may create gain for the one person performing it, it likely benefits neither the organization nor, more importantly, the customer. In most cases, "Stop for ice cream" wouldn't make it past the first pass of To-Be process development. What would make the cut, however, would be a flow of tasks that, each having their own value add, build up to greater and greater levels of process objective. In this case, those tasks would combine to achieve a status of "package delivered." Figure 3 shows a simple example: Just as the package can only be delivered (outcome of the process) without first being retrieved, loaded, and the travel destination reached (outcomes of the process steps), some higher level of process "Play Practical Joke" (e.g., main process or process area) cannot be completed until a package is delivered. It seems that isolated or functionally separated processes, such as "Deliver Package" (shown in Figure 6), are necessary, but are always part of a bigger value chain. Each of these individual processes must be analyzed within the context of that value chain in order to ensure successful end-to-end process performance. For example, this company's "Create Joke Package" process could be operating flawlessly and efficiently, but if a joke is never developed, it cannot be created, so the end-to-end process breaks. Fig. 6: End to End Process Construction That being recognized, it is clear that processes must be viewed as end-to-end, customer-to-customer, and in the context of company strategy. But as can also be seen from the previous example, these vital end-to-end processes cannot be built without the functionally oriented building blocks. Without one, the other cannot be had, or at least not in a complete and organized fashion. As it turns out, but not discussed in depth here, the process modeling effort, BPM organizational development, and comprehensive coverage cannot be fully realized without a semi-functional, process-oriented approach. Then, an Enterprise Process Map should be concerned with both views, the building blocks, and access points to the business-critical end-to-end processes, which they construct. Without the functional building blocks, all streams of work needed for any business transformation would be lost mess of process disorganization. End-to-end views are essential for utilization in optimization in context, understanding customer impacts, base-lining all project phases and aligning objectives. Including both views on an Enterprise Process Map allows management to understand the functional orientation of the company's processes, while still providing access to end-to-end processes, which are most valuable to them. (See figures 7 and 8). Fig. 7: Simplified Enterprise Process Map with end-to-end Access Point The above examples show two unique ways to achieve a successful Enterprise Process Map. The first example is a simple map that shows a high level set of process areas and a separate section with the end-to-end processes of concern for the organization. This particular map is filtered to show just one vital end-to-end process for a project-specific focus. Fig. 8: Detailed Enterprise Process Map showing connected Functional Processes The second example shows a more complex arrangement and categorization of functional processes (the names of each process area has been removed). The end-to-end perspective is achieved at this level through the connections (interfaces at lower levels) between these functional process areas. An important point to note is that the organization of these two views of the Enterprise Process Map is dependent, in large part, on the orientation of its audience, and the complexity of the landscape at the highest level. If both are not apparent, the Enterprise Process Map is missing an opportunity to serve as a holistic, high-level view. Conclusion In the world of BPM, and specifically regarding Enterprise Process Maps, a picture can be worth as many words as the thought and effort that is put into it. Enterprise Process Maps alone cannot change an organization, but they serve more purposes than initially meet the eye, and therefore must be designed in a way that enables a BPM mindset, business process understanding and business transformation efforts. Every Enterprise Process Map will and should be different when looking across organizations. Its design will be driven by company strategy, a level of customer focus, and functional versus end-to-end orientations. This high-level description of the considerations of the Enterprise Process Maps is not a prescriptive "how to" guide. However, a company attempting to create one may not have the practical BPM experience to truly explore its options or impacts to the coming work of business process transformation. The biggest takeaway is that process modeling, at all levels, is a science and an art, and art is open to interpretation. It is critical that the modeler of the highest level of process mapping be a cognoscente of the message he is delivering and the factors at hand. Without sufficient focus on the design of the Enterprise Process Map, an entire BPM effort may suffer. For additional information please check: Oracle Business Process Management.

    Read the article

  • SQL Monitor’s data repository: Alerts

    - by Chris Lambrou
    In my previous post, I introduced the SQL Monitor data repository, and described how the monitored objects are stored in a hierarchy in the data schema, in a series of tables with a _Keys suffix. In this post I had planned to describe how the actual data for the monitored objects is stored in corresponding tables with _StableSamples and _UnstableSamples suffixes. However, I’m going to postpone that until my next post, as I’ve had a request from a SQL Monitor user to explain how alerts are stored. In the SQL Monitor data repository, alerts are stored in tables belonging to the alert schema, which contains the following five tables: alert.Alert alert.Alert_Cleared alert.Alert_Comment alert.Alert_Severity alert.Alert_Type In this post, I’m only going to cover the alert.Alert and alert.Alert_Type tables. I may cover the other three tables in a later post. The most important table in this schema is alert.Alert, as each row in this table corresponds to a single alert. So let’s have a look at it. SELECT TOP 100 AlertId, AlertType, TargetObject, [Read], SubType FROM alert.Alert ORDER BY AlertId DESC;  AlertIdAlertTypeTargetObjectReadSubType 165550397:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,10 265549387:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,10 365548187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 11…     So what are we seeing here, then? Well, AlertId is an auto-incrementing identity column, so ORDER BY AlertId DESC ensures that we see the most recent alerts first. AlertType indicates the type of each alert, such as Job failed (6), Backup overdue (14) or Long-running query (12). The TargetObject column indicates which monitored object the alert is associated with. The Read column acts as a flag to indicate whether or not the alert has been read. And finally the SubType column is used in the case of a Custom metric (40) alert, to indicate which custom metric the alert pertains to. Okay, now lets look at some of those columns in more detail. The AlertType column is an easy one to start with, and it brings use nicely to the next table, data.Alert_Type. Let’s have a look at what’s in this table: SELECT AlertType, Event, Monitoring, Name, Description FROM alert.Alert_Type ORDER BY AlertType;  AlertTypeEventMonitoringNameDescription 1100Processor utilizationProcessor utilization (CPU) on a host machine stays above a threshold percentage for longer than a specified duration 2210SQL Server error log entryAn error is written to the SQL Server error log with a severity level above a specified value. 3310Cluster failoverThe active cluster node fails, causing the SQL Server instance to switch nodes. 4410DeadlockSQL deadlock occurs. 5500Processor under-utilizationProcessor utilization (CPU) on a host machine remains below a threshold percentage for longer than a specified duration 6610Job failedA job does not complete successfully (the job returns an error code). 7700Machine unreachableHost machine (Windows server) cannot be contacted on the network. 8800SQL Server instance unreachableThe SQL Server instance is not running or cannot be contacted on the network. 9900Disk spaceDisk space used on a logical disk drive is above a defined threshold for longer than a specified duration. 101000Physical memoryPhysical memory (RAM) used on the host machine stays above a threshold percentage for longer than a specified duration. 111100Blocked processSQL process is blocked for longer than a specified duration. 121200Long-running queryA SQL query runs for longer than a specified duration. 131400Backup overdueNo full backup exists, or the last full backup is older than a specified time. 141500Log backup overdueNo log backup exists, or the last log backup is older than a specified time. 151600Database unavailableDatabase changes from Online to any other state. 161700Page verificationTorn Page Detection or Page Checksum is not enabled for a database. 171800Integrity check overdueNo entry for an integrity check (DBCC DBINFO returns no date for dbi_dbccLastKnownGood field), or the last check is older than a specified time. 181900Fragmented indexesFragmentation level of one or more indexes is above a threshold percentage. 192400Job duration unusualThe duration of a SQL job duration deviates from its baseline duration by more than a threshold percentage. 202501Clock skewSystem clock time on the Base Monitor computer differs from the system clock time on a monitored SQL Server host machine by a specified number of seconds. 212700SQL Server Agent Service statusThe SQL Server Agent Service status matches the status specified. 222800SQL Server Reporting Service statusThe SQL Server Reporting Service status matches the status specified. 232900SQL Server Full Text Search Service statusThe SQL Server Full Text Search Service status matches the status specified. 243000SQL Server Analysis Service statusThe SQL Server Analysis Service status matches the status specified. 253100SQL Server Integration Service statusThe SQL Server Integration Service status matches the status specified. 263300SQL Server Browser Service statusThe SQL Server Browser Service status matches the status specified. 273400SQL Server VSS Writer Service statusThe SQL Server VSS Writer status matches the status specified. 283501Deadlock trace flag disabledThe monitored SQL Server’s trace flag cannot be enabled. 293600Monitoring stopped (host machine credentials)SQL Monitor cannot contact the host machine because authentication failed. 303700Monitoring stopped (SQL Server credentials)SQL Monitor cannot contact the SQL Server instance because authentication failed. 313800Monitoring error (host machine data collection)SQL Monitor cannot collect data from the host machine. 323900Monitoring error (SQL Server data collection)SQL Monitor cannot collect data from the SQL Server instance. 334000Custom metricThe custom metric value has passed an alert threshold. 344100Custom metric collection errorSQL Monitor cannot collect custom metric data from the target object. Basically, alert.Alert_Type is just a big reference table containing information about the 34 different alert types supported by SQL Monitor (note that the largest id is 41, not 34 – some alert types have been retired since SQL Monitor was first developed). The Name and Description columns are self evident, and I’m going to skip over the Event and Monitoring columns as they’re not very interesting. The AlertId column is the primary key, and is referenced by AlertId in the alert.Alert table. As such, we can rewrite our earlier query to join these two tables, in order to provide a more readable view of the alerts: SELECT TOP 100 AlertId, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType ORDER BY AlertId DESC;  AlertIdNameTargetObjectReadSubType 165550Monitoring error (SQL Server data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,00 265549Monitoring error (host machine data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,00 365548Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 Okay, the next column to discuss in the alert.Alert table is TargetObject. Oh boy, this one’s a bit tricky! The TargetObject of an alert is a serialized string representation of the position in the monitored object hierarchy of the object to which the alert pertains. The serialization format is somewhat convenient for parsing in the C# source code of SQL Monitor, and has some helpful characteristics, but it’s probably very awkward to manipulate in T-SQL. I could document the serialization format here, but it would be very dry reading, so perhaps it’s best to consider an example from the table above. Have a look at the alert with an AlertID of 65543. It’s a Backup overdue alert for the SqlMonitorData database running on the default instance of granger, my laptop. Each different alert type is associated with a specific type of monitored object in the object hierarchy (I described the hierarchy in my previous post). The Backup overdue alert is associated with databases, whose position in the object hierarchy is root → Cluster → SqlServer → Database. The TargetObject value identifies the target object by specifying the key properties at each level in the hierarchy, thus: Cluster: Name = "granger" SqlServer: Name = "" (an empty string, denoting the default instance) Database: Name = "SqlMonitorData" Well, look at the actual TargetObject value for this alert: "7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,". It is indeed composed of three parts, one for each level in the hierarchy: Cluster: "7:Cluster,1,4:Name,s7:granger," SqlServer: "9:SqlServer,1,4:Name,s0:," Database: "8:Database,1,4:Name,s14:SqlMonitorData," Each part is handled in exactly the same way, so let’s concentrate on the first part, "7:Cluster,1,4:Name,s7:granger,". It comprises the following: "7:Cluster," – This identifies the level in the hierarchy. "1," – This indicates how many different key properties there are to uniquely identify a cluster (we saw in my last post that each cluster is identified by a single property, its Name). "4:Name,s14:SqlMonitorData," – This represents the Name property, and its corresponding value, SqlMonitorData. It’s split up like this: "4:Name," – Indicates the name of the key property. "s" – Indicates the type of the key property, in this case, it’s a string. "14:SqlMonitorData," – Indicates the value of the property. At this point, you might be wondering about the format of some of these strings. Why is the string "Cluster" stored as "7:Cluster,"? Well an encoding scheme is used, which consists of the following: "7" – This is the length of the string "Cluster" ":" – This is a delimiter between the length of the string and the actual string’s contents. "Cluster" – This is the string itself. 7 characters. "," – This is a final terminating character that indicates the end of the encoded string. You can see that "4:Name,", "8:Database," and "14:SqlMonitorData," also conform to the same encoding scheme. In the example above, the "s" character is used to indicate that the value of the Name property is a string. If you explore the TargetObject property of alerts in your own SQL Monitor data repository, you might find other characters used for other non-string key property values. The different value types you might possibly encounter are as follows: "I" – Denotes a bigint value. For example, "I65432,". "g" – Denotes a GUID value. For example, "g32116732-63ae-4ab5-bd34-7dfdfb084c18,". "d" – Denotes a datetime value. For example, "d634815384796832438,". The value is stored as a bigint, rather than a native SQL datetime value. I’ll describe how datetime values are handled in the SQL Monitor data repostory in a future post. I suggest you have a look at the alerts in your own SQL Monitor data repository for further examples, so you can see how the TargetObject values are composed for each of the different types of alert. Let me give one further example, though, that represents a Custom metric alert, as this will help in describing the final column of interest in the alert.Alert table, SubType. Let me show you the alert I’m interested in: SELECT AlertId, a.AlertType, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType WHERE AlertId = 65769;  AlertIdAlertTypeNameTargetObjectReadSubType 16576940Custom metric7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 An AlertType value of 40 corresponds to the Custom metric alert type. The Name taken from the alert.Alert_Type table is simply Custom metric, but this doesn’t tell us anything about the specific custom metric that this alert pertains to. That’s where the SubType value comes in. For custom metric alerts, this provides us with the Id of the specific custom alert definition that can be found in the settings.CustomAlertDefinitions table. I don’t really want to delve into custom alert definitions yet (maybe in a later post), but an extra join in the previous query shows us that this alert pertains to the CPU pressure (avg runnable task count) custom metric alert. SELECT AlertId, a.AlertType, at.Name, cad.Name AS CustomAlertName, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType JOIN settings.CustomAlertDefinitions cad ON a.SubType = cad.Id WHERE AlertId = 65769;  AlertIdAlertTypeNameCustomAlertNameTargetObjectReadSubType 16576940Custom metricCPU pressure (avg runnable task count)7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 The TargetObject value in this case breaks down like this: "7:Cluster,1,4:Name,s7:granger," – Cluster named "granger". "9:SqlServer,1,4:Name,s0:," – SqlServer named "" (the default instance). "8:Database,1,4:Name,s6:master," – Database named "master". "12:CustomMetric,1,8:MetricId,I2," – Custom metric with an Id of 2. Note that the hierarchy for a custom metric is slightly different compared to the earlier Backup overdue alert. It’s root → Cluster → SqlServer → Database → CustomMetric. Also notice that, unlike Cluster, SqlServer and Database, the key property for CustomMetric is called MetricId (not Name), and the value is a bigint (not a string). Finally, delving into the custom metric tables is beyond the scope of this post, but for the sake of avoiding any future confusion, I’d like to point out that whilst the SubType references a custom alert definition, the MetricID value embedded in the TargetObject value references a custom metric definition. Although in this case both the custom metric definition and custom alert definition share the same Id value of 2, this is not generally the case. Okay, that’s enough for now, not least because as I’m typing this, it’s almost 2am, I have to go to work tomorrow, and my alarm is set for 6am – eek! In my next post, I’ll either cover the remaining three tables in the alert schema, or I’ll delve into the way SQL Monitor stores its monitoring data, as I’d originally planned to cover in this post.

    Read the article

  • Removing broken packages on distro update (13.04 to 13.10)

    - by user203974
    i'm kinda new to linux. last night i tried upgrading from 13.04 to 13.10 but i got the "could not calculate" error. i read this question and found this error in the main log: Dist-upgrade failed: 'E:Unable to correct problems, you have held broken packages.' and here's a list of my broken packages : Broken libwayland-client0:amd64 Conflicts on libwayland0 [ amd64 ] < 1.0.5-0ubuntu1 > ( libs ) (< 1.1.0) Broken libpam-systemd:amd64 Conflicts on libpam-xdg-support [ amd64 ] < 0.2-0ubuntu2 > ( admin ) Broken cups-filters:amd64 Conflicts on ghostscript-cups [ amd64 ] < 9.07~dfsg2-0ubuntu3.1 > ( text ) Broken libharfbuzz0a:amd64 Breaks on libharfbuzz0 [ amd64 ] < 0.9.13-1 > ( libs ) Broken libunity-scopes-json-def-desktop:amd64 Conflicts on libunity-common [ amd64 ] < 6.90.2daily13.04.05-0ubuntu1 > ( gnome ) (< 7.0.7) Broken libunity-scopes-json-def-desktop:amd64 Conflicts on libunity-common [ i386 ] < none > ( none ) (< 7.0.7) Broken libaccount-plugin-generic-oauth:amd64 Conflicts on account-plugin-generic-oauth [ amd64 ] < 0.10bzr13.03.26-0ubuntu1.1 > ( gnome ) (< 0.10bzr13.04.30) Broken libaccount-plugin-generic-oauth:amd64 Breaks on account-plugin-generic-oauth [ amd64 ] < 0.10bzr13.03.26-0ubuntu1.1 > ( gnome ) (< 0.10bzr13.04.30) Broken python3-aptdaemon.pkcompat:amd64 Breaks on libpackagekit-glib2-14 [ amd64 ] < 0.7.6-3ubuntu1 > ( libs ) (<= 0.7.6-4) Broken libsnmp-base:amd64 Breaks on libsnmp15 [ amd64 ] < 5.4.3~dfsg-2.7ubuntu1 > ( libs ) (< 5.7.2~dfsg-5) Broken libunity-core-6.0-8:amd64 Conflicts on unity-common [ amd64 ] < 7.0.0daily13.06.19~13.04-0ubuntu1 > ( gnome ) Broken python3-uno:amd64 Conflicts on python-uno [ amd64 ] < 1:4.0.4-0ubuntu1 > ( python ) Broken unity-scope-home:amd64 Conflicts on unity-lens-shopping [ amd64 ] < 6.8.0daily13.03.04-0ubuntu1 > ( gnome ) Broken xserver-xorg-video-mach64:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken usb-modeswitch-data:amd64 Breaks on usb-modeswitch [ amd64 ] < 1.2.3+repack0-1ubuntu3 > ( comm ) (< 1.2.6) Broken unity-gtk2-module:amd64 Conflicts on appmenu-gtk [ amd64 ] < 12.10.3daily13.04.03-0ubuntu1 > ( libs ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-r128:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken unity-gtk3-module:amd64 Conflicts on appmenu-gtk3 [ amd64 ] < 12.10.3daily13.04.03-0ubuntu1 > ( libs ) Broken xserver-xorg-video-nouveau:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-cirrus:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken libbamf3-1:amd64 Depends on bamfdaemon [ amd64 ] < 0.4.0daily13.06.19~13.04-0ubuntu1 -> 0.5.1+13.10.20131011-0ubuntu1 > ( libs ) (= 0.4.0daily13.06.19~13.04-0ubuntu1) Broken bzr-gtk:amd64 Depends on bzr [ amd64 ] < 2.6.0~bzr6571-4ubuntu2 -> 2.6.0-3ubuntu1 > ( devel ) (< 2.6.0) Broken libgphoto2-6-dev:amd64 Conflicts on libgphoto2-2-dev [ amd64 ] < 2.4.14-2 > ( libdevel ) Broken activity-log-manager:amd64 Conflicts on activity-log-manager-common [ amd64 ] < 0.9.4-0ubuntu6.2 > ( utils ) Broken libgjs0d:amd64 Conflicts on libgjs0c [ amd64 ] < 1.34.0-0ubuntu1 > ( libs ) Broken libgtksourceview-3.0-0:amd64 Depends on libgtksourceview-3.0-common [ amd64 ] < 3.6.3-0ubuntu1 -> 3.8.2-0ubuntu1 > ( libs ) (< 3.7) Broken gnome-pie:amd64 Depends on libbamf3-1 [ amd64 ] < 0.4.0daily13.06.19~13.04-0ubuntu1 > ( libs ) Broken libunity-core-6.0-5:amd64 Depends on unity-services [ amd64 ] < 7.0.0daily13.06.19~13.04-0ubuntu1 -> 7.1.2+13.10.20131014.1-0ubuntu1 > ( gnome ) (= 7.0.0daily13.06.19~13.04-0ubuntu1) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-intel [ amd64 ] < 2:2.99.904+git20131009.b9ad5b62-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-nouveau [ amd64 ] < 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-r128 [ amd64 ] < 6.9.1+git20130104.24f28a78-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-mach64 [ amd64 ] < 6.9.4+git20130104.80e62cc1-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-mach64:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-r128:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-nouveau:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-cirrus:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-intel [ amd64 ] < 2:2.99.904+git20131009.b9ad5b62-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-nouveau [ amd64 ] < 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-r128 [ amd64 ] < 6.9.1+git20130104.24f28a78-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-mach64 [ amd64 ] < 6.9.4+git20130104.80e62cc1-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-mach64:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-r128:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-nouveau:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-cirrus:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-r128 [ amd64 ] < 6.9.1+git20130104.24f28a78-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-mach64:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-r128:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-nouveau:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-cirrus:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-intel [ amd64 ] < 2:2.99.904+git20131009.b9ad5b62-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-nouveau [ amd64 ] < 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-r128 [ amd64 ] < 6.9.1+git20130104.24f28a78-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-mach64 [ amd64 ] < 6.9.4+git20130104.80e62cc1-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-mach64:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-r128:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-nouveau:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-cirrus:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-intel [ amd64 ] < 2:2.99.904+git20131009.b9ad5b62-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-nouveau [ amd64 ] < 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-r128 [ amd64 ] < 6.9.1+git20130104.24f28a78-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-mach64 [ amd64 ] < 6.9.4+git20130104.80e62cc1-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-mach64:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken libxi6:amd64 Breaks on xserver-xorg-core [ amd64 ] < 2:1.13.4~git20130508+server-1.13-branch.10c42f57-0ubuntu0ricotz~raring -> 2:1.14.3-3ubuntu2 > ( x11 ) (< 2:1.14) Broken xserver-xorg-video-ati:amd64 Depends on xserver-xorg-video-mach64 [ amd64 ] < 6.9.4+git20130104.80e62cc1-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-intel:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-r128:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-nouveau:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-cirrus:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-ati [ amd64 ] < 1:7.1.99+git20130730.6a278369-0ubuntu0sarvatt~raring -> 1:7.2.0-0ubuntu10 > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-intel [ amd64 ] < 2:2.99.904+git20131009.b9ad5b62-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-nouveau [ amd64 ] < 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-ati:amd64 Depends on xorg-video-abi-13 [ amd64 ] < none > ( none ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-ati [ amd64 ] < 1:7.1.99+git20130730.6a278369-0ubuntu0sarvatt~raring -> 1:7.2.0-0ubuntu10 > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-cirrus [ amd64 ] < 1:1.5.2+git20130108.e2bf5b25-0ubuntu0sarvatt > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-intel [ amd64 ] < 2:2.99.904+git20131009.b9ad5b62-0ubuntu0sarvatt~raring > ( x11 ) Broken xserver-xorg-video-all:amd64 Depends on xserver-xorg-video-nouveau [ amd64 ] < 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt~raring > ( x11 ) thats a lot of stuff ... do i have to remove them one by one ? will removing them caues any issue ? do i have to install them one by one again after the upgrade ?

    Read the article

  • Planning Database as a Service Implementation Project

    - by Nilesh Agrawal
    People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic Cloud infrastructure usage analysis Cloud infrastructure monitoring periodic basis and realigning quotas/policies and pool infrastructure with business priorities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Workshop for Administrators/end users Periodic training sessions for end users and Admins on DBaaS and EM 12c Monitoring/Administration capabilities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

    Read the article

  • The Inkremental Architect&acute;s Napkin - #4 - Make increments tangible

    - by Ralf Westphal
    Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/06/12/the-inkremental-architectacutes-napkin---4---make-increments-tangible.aspxThe driver of software development are increments, small increments, tiny increments. With an increment being a slice of the overall requirement scope thin enough to implement and get feedback from a product owner within 2 days max. Such an increment might concern Functionality or Quality.[1] To make such high frequency delivery of increments possible, the transition from talking to coding needs to be as easy as possible. A user story or some other documentation of what´s supposed to get implemented until tomorrow evening at latest is one side of the medal. The other is where to put the logic in all of the code base. To implement an increment, only logic statements are needed. Functionality like Quality are just about expressions and control flow statements. Think of Assembler code without the CALL/RET instructions. That´s all is needed. Forget about functions, forget about classes. To make a user happy none of that is really needed. It´s just about the right expressions and conditional executions paths plus some memory allocation. Automatic function inlining of compilers which makes it clear how unimportant functions are for delivering value to users at runtime. But why then are there functions? Because they were invented for optimization purposes. We need them for better Evolvability and Production Efficiency. Nothing more, nothing less. No software has become faster, more secure, more scalable, more functional because we gathered logic under the roof of a function or two or a thousand. Functions make logic easier to understand. Functions make us faster in producing logic. Functions make it easier to keep logic consistent. Functions help to conserve memory. That said, functions are important. They are even the pivotal element of software development. We can´t code without them - whether you write a function yourself or not. Because there´s always at least one function in play: the Entry Point of a program. In Ruby the simplest program looks like this:puts "Hello, world!" In C# more is necessary:class Program { public static void Main () { System.Console.Write("Hello, world!"); } } C# makes the Entry Point function explicit, not so Ruby. But still it´s there. So you can think of logic always running in some function. Which brings me back to increments: In order to make the transition from talking to code as easy as possible, it has to be crystal clear into which function you should put the logic. Product owners might be content once there is a sticky note a user story on the Scrum or Kanban board. But developers need an idea of what that sticky note means in term of functions. Because with a function in hand, with a signature to run tests against, they have something to focus on. All´s well once there is a function behind whose signature logic can be piled up. Then testing frameworks can be used to check if the logic is correct. Then practices like TDD can help to drive the implementation. That´s why most code katas define exactly how the API of a solution should look like. It´s a function, maybe two or three, not more. A requirement like “Write a function f which takes this as parameters and produces such and such output by doing x” makes a developer comfortable. Yes, there are all kinds of details to think about, like which algorithm or technology to use, or what kind of state and side effects to consider. Even a single function not only must deliver on Functionality, but also on Quality and Evolvability. Nevertheless, once it´s clear which function to put logic in, you have a tangible starting point. So, yes, what I´m suggesting is to find a single function to put all the logic in that´s necessary to deliver on a the requirements of an increment. Or to put it the other way around: Slice requirements in a way that each increment´s logic can be located under the roof of a single function. Entry points Of course, the logic of a software will always be spread across many, many functions. But there´s always an Entry Point. That´s the most important function for each increment, because that´s the root to put integration or even acceptance tests on. A batch program like the above hello-world application only has a single Entry Point. All logic is reached from there, regardless how deep it´s nested in classes. But a program with a user interface like this has at least two Entry Points: One is the main function called upon startup. The other is the button click event handler for “Show my score”. But maybe there are even more, like another Entry Point being a handler for the event fired when one of the choices gets selected; because then some logic could check if the button should be enabled because all questions got answered. Or another Entry Point for the logic to be executed when the program is close; because then the choices made should be persisted. You see, an Entry Point to me is a function which gets triggered by the user of a software. With batch programs that´s the main function. With GUI programs on the desktop that´s event handlers. With web programs that´s handlers for URL routes. And my basic suggestion to help you with slicing requirements for Spinning is: Slice them in a way so that each increment is related to only one Entry Point function.[2] Entry Points are the “outer functions” of a program. That´s where the environment triggers behavior. That´s where hardware meets software. Entry points always get called because something happened to hardware state, e.g. a key was pressed, a mouse button clicked, the system timer ticked, data arrived over a wire.[3] Viewed from the outside, software is just a collection of Entry Point functions made accessible via buttons to press, menu items to click, gestures, URLs to open, keys to enter. Collections of batch processors I´d thus say, we haven´t moved forward since the early days of software development. We´re still writing batch programs. Forget about “event-driven programming” with its fancy GUI applications. Software is just a collection of batch processors. Earlier it was just one per program, today it´s hundreds we bundle up into applications. Each batch processor is represented by an Entry Point as its root that works on a number of resources from which it reads data to process and to which it writes results. These resources can be the keyboard or main memory or a hard disk or a communication line or a display. Together many batch processors - large and small - form applications the user perceives as a single whole: Software development that way becomes quite simple: just implement one batch processor after another. Well, at least in principle ;-) Features Each batch processor entered through an Entry Point delivers value to the user. It´s an increment. Sometimes its logic is trivial, sometimes it´s very complex. Regardless, each Entry Point represents an increment. An Entry Point implemented thus is a step forward in terms of Agility. At the same time it´s a tangible unit for developers. Therefore, identifying the more or less numerous batch processors in a software system is a rewarding task for product owners and developers alike. That´s where user stories meet code. In this example the user story translates to the Entry Point triggered by clicking the login button on a dialog like this: The batch then retrieves what has been entered via keyboard, loads data from a user store, and finally outputs some kind of response on the screen, e.g. by displaying an error message or showing the next dialog. This is all very simple, but you see, there is not just one thing happening, but several. Get input (email address, password) Load user for email address If user not found report error Check password Hash password Compare hash to hash stored in user Show next dialog Viewed from 10,000 feet it´s all done by the Entry Point function. And of course that´s technically possible. It´s just a bunch of logic and calling a couple of API functions. However, I suggest to take these steps as distinct aspects of the overall requirement described by the user story. Such aspects of requirements I call Features. Features too are increments. Each provides some (small) value of its own to the user. Each can be checked individually by a product owner. Instead of implementing all the logic behind the Login() entry point at once you can move forward increment by increment, e.g. First implement the dialog, let the user enter any credentials, and log him/her in without any checks. Features 1 and 4. Then hard code a single user and check the email address. Features 2 and 2.1. Then check password without hashing it (or use a very simple hash like the length of the password). Features 3. and 3.2 Replace hard coded user with a persistent user directoy, but a very simple one, e.g. a CSV file. Refinement of feature 2. Calculate the real hash for the password. Feature 3.1. Switch to the final user directory technology. Each feature provides an opportunity to deliver results in a short amount of time and get feedback. If you´re in doubt whether you can implement the whole entry point function until tomorrow night, then just go for a couple of features or even just one. That´s also why I think, you should strive for wrapping feature logic into a function of its own. It´s a matter of Evolvability and Production Efficiency. A function per feature makes the code more readable, since the language of requirements analysis and design is carried over into implementation. It makes it easier to apply changes to features because it´s clear where their logic is located. And finally, of course, it lets you re-use features in different context (read: increments). Feature functions make it easier for you to think of features as Spinning increments, to implement them independently, to let the product owner check them for acceptance individually. Increments consist of features, entry point functions consist of feature functions. So you can view software as a hierarchy of requirements from broad to thin which map to a hierarchy of functions - with entry points at the top.   I like this image of software as a self-similar structure on many levels of abstraction where requirements and code match each other. That to me is true agile design: the core tenet of Agility to move forward in increments is carried over into implementation. Increments on paper are retained in code. This way developers can easily relate to product owners. Elusive and fuzzy requirements are not tangible. Software production is moving forward through requirements one increment at a time, and one function at a time. In closing Product owners and developers are different - but they need to work together towards a shared goal: working software. So their notions of software need to be made compatible, they need to be connected. The increments of the product owner - user stories and features - need to be mapped straightforwardly to something which is relevant to developers. To me that´s functions. Yes, functions, not classes nor components nor micro services. We´re talking about behavior, actions, activities, processes. Their natural representation is a function. Something has to be done. Logic has to be executed. That´s the purpose of functions. Later, classes and other containers are needed to stay on top of a growing amount of logic. But to connect developers and product owners functions are the appropriate glue. Functions which represent increments. Can there always be such a small increment be found to deliver until tomorrow evening? I boldly say yes. Yes, it´s always possible. But maybe you´ve to start thinking differently. Maybe the product owner needs to start thinking differently. Completion is not the goal anymore. Neither is checking the delivery of an increment through the user interface of a software. Product owners need to become comfortable using test beds for certain features. If it´s hard to slice requirements thin enough for Spinning the reason is too little knowledge of something. Maybe you don´t yet understand the problem domain well enough? Maybe you don´t yet feel comfortable with some tool or technology? Then it´s time to acknowledge this fact. Be honest about your not knowing. And instead of trying to deliver as a craftsman officially become a researcher. Research an check back with the product owner every day - until your understanding has grown to a level where you are able to define the next Spinning increment. ? Sometimes even thin requirement slices will cover several Entry Points, like “Add validation of email addresses to all relevant dialogs.” Validation then will it put into a dozen functons. Still, though, it´s important to determine which Entry Points exactly get affected. That´s much easier, if strive for keeping the number of Entry Points per increment to 1. ? If you like call Entry Point functions event handlers, because that´s what they are. They all handle events of some kind, whether that´s palpable in your code or note. A public void btnSave_Click(object sender, EventArgs e) {…} might look like an event handler to you, but public static void Main() {…} is one also - for then event “program started”. ?

    Read the article

  • CodePlex Daily Summary for Friday, March 04, 2011

    CodePlex Daily Summary for Friday, March 04, 2011Popular ReleasesyoutubeFisher: YouTubeFisher v3.0 Beta: Adding support for more video formats including the Super HD (e.g. http://www.youtube.com/watch?v=MrrHs2bnHPA) Minor change related to the video title due to change in YouTube pageSnippet Designer: Snippet Designer 1.3.1: Snippet Designer 1.3.1 for Visual Studio 2010This is a bug fix release. Change logFixed bug where Snippet Designer would fail if you had the most recent Productivity Power Tools installed Fixed bug where "Export as Snippet" was failing in non-english locales Fixed bug where opening a new .snippet file would fail in non-english localesChiave File Encryption: Chiave 1.0: Final Relase for Chave 1.0 Stable: Application for file encryption and decryption using 512 Bit rijndael encyrption algorithm with simple to use UI. Its written in C# and compiled in .Net version 3.5. It incorporates features of Windows 7 like Jumplists, Taskbar progress and Aero Glass. Now with added support to Windows XP! Change Log from 0.9.2 to 1.0: ==================== Added: > Added Icon Overlay for Windows 7 Taskbar Icon. >Added Thumbnail Toolbar buttons to make the navigation easier...AutoLoL: AutoLoL v1.6.3: Fixes some bugs in the previous releaseNetwork Monitor Decryption Expert: NMDecrypt 2.3: The NMDecryption Expert has been updated. In general these changes are: Updated Logging Support for multiple sessions that use the same cert with Session ID resuse. Fixed some bugs with IPv6 traffic and tunneled traffic Updated Version Info Made changes for assignment to Outercurve Foundation See the release blog for more information.DirectQ: Release 1.8.7 (RC1): Release candidate 1 of 1.8.7Chirpy - VS Add In For Handling Js, Css, DotLess, and T4 Files: Margogype Chirpy (ver 2.0): Chirpy loves Americans. Chirpy hates Americanos.ASP.NET: Sprite and Image Optimization Preview 3: The ASP.NET Sprite and Image Optimization framework is designed to decrease the amount of time required to request and display a page from a web server by performing a variety of optimizations on the page’s images. This is the third preview of the feature and works with ASP.NET Web Forms 4, ASP.NET MVC 3, and ASP.NET Web Pages (Razor) projects. The binaries are also available via NuGet: AspNetSprites-Core AspNetSprites-WebFormsControl AspNetSprites-MvcAndRazorHelper It includes the foll...Document.Editor: 2011.9: Whats new for Document.Editor 2011.9: New Templates System New Plug-in System New Replace dialog New reset settings Minor Bug Fix's, improvements and speed upsTortoiseHg: TortoiseHg 2.0: TortoiseHg 2.0 is a complete rewrite of TortoiseHg 1.1, switching from PyGtk to PyQtSandcastle Help File Builder: SHFB v1.9.2.0 Release: This release supports the Sandcastle June 2010 Release (v2.6.10621.1). It includes full support for generating, installing, and removing MS Help Viewer files. This new release is compiled under .NET 4.0, supports Visual Studio 2010 solutions and projects as documentation sources, and adds support for projects targeting the Silverlight Framework. NOTE: The included help file and the online help have not been completely updated to reflect all changes in this release. A refresh will be issue...Network Monitor Open Source Parsers: Microsoft Network Monitor Parsers 3.4.2554: The Network Monitor Parsers packages contain parsers for more than 400 network protocols, including RFC based public protocols and protocols for Microsoft products defined in the Microsoft Open Specifications for Windows and SQL Server. NetworkMonitor_Parsers.msi is the base parser package which defines parsers for commonly used public protocols and protocols for Microsoft Windows. In this release, we have added 4 new protocol parsers and updated 79 existing parsers in the NetworkMonitor_Pa...Image Resizer for Windows: Image Resizer 3 Preview 1: Prepare to have your minds blown. This is the first preview of what will eventually become 39613. There are still a lot of rough edges and plenty of areas still under construction, but for your basic needs, it should be relativly stable. Note: You will need the .NET Framework 4 installed to use this version. Below is a status report of where this release is in terms of the overall goal for version 3. If you're feeling a bit technically ambitious and want to check out some of the features th...JSON Toolkit: JSON Toolkit 1.1: updated GetAllJsonObjects() method and GetAllProperties() methods to JsonObject and Properties propertiesFacebook Graph Toolkit: Facebook Graph Toolkit 1.0: Refer to http://computerbeacon.net for Documentation and Tutorial New features:added FQL support added Expires property to Api object added support for publishing to a user's friend / Facebook Page added support for posting and removing comments on posts added support for adding and removing likes on posts and comments added static methods for Page class added support for Iframe Application Tab of Facebook Page added support for obtaining the user's country, locale and age in If...ASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.7.1: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager small improvements for some helpers and AjaxDropdown has Data like the Lookup except it's value gets reset and list refilled if any element from data gets changedManaged Extensibility Framework: MEF 2 Preview 3: This release aims .net 4.0 and Silverlight 4.0. Accordingly, there are two solutions files. The assemblies are named System.ComponentModel.Composition.Codeplex.dll as a way to avoid clashing with the version shipped with the 4th version of the framework. Introduced CompositionOptions to container instantiation CompositionOptions.DisableSilentRejection makes MEF throw an exception on composition errors. Useful for diagnostics Support for open generics Support for attribute-less registr...PHPExcel: PHPExcel 1.7.6 Production: DonationsDonate via PayPal via PayPal. If you want to, we can also add your name / company on our Donation Acknowledgements page. PEAR channelWe now also have a full PEAR channel! Here's how to use it: New installation: pear channel-discover pear.pearplex.net pear install pearplex/PHPExcel Or if you've already installed PHPExcel before: pear upgrade pearplex/PHPExcel The official page can be found at http://pearplex.net. Want to contribute?Please refer the Contribute page.WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.4: Version: 2.0.0.4 (Milestone 4): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...VidCoder: 0.8.2: Updated auto-naming to handle seconds and frames ranges as well. Deprecated the {chapters} token for auto-naming in favor of {range}. Allowing file drag to preview window and enabling main window shortcut keys to work no matter what window is focused. Added option in config to enable giving custom names to audio tracks. (Note that these names will only show up certain players like iTunes or on the iPod. Players that support custom track names normally may not show them.) Added tooltips ...New Projects.NET Serial To TCP proxy server: serial2tcp written to share your hardware serial ports as TCP port. You can easily turn your physical PC into terminal server. View session input/output or send commands to the physical port. Very useful when automating work with embedded devices. Developed in C#.Amazon SES SMTP: The C# code for a simple SMTP Server that forwards emails to Amazon Simple Email Service, either by acting as a SmartHost behind IIS SMTP Server or as a standalone SMTP server. It can be run in the background as either a Windows Service or a Console/Windows Application Azure Membership, Role, and Profile Providers: Complete ASP.NET solution that uses the Azure Table Storage and Azure Blob storage as a data source for a custom Membership, Role, and Profile providers. Developed in C# on the .NET 4 framework using Azure SDK V1.3. Helps you get up and running with Azure in no time. MIT license.CRM 2011 Code Snippets for Visual Studio: A set of JavaScript and C# code snippets to facilitate common Microsoft Dynamics CRM 2011 development for Visual Studio 2010.DDRMenu: DDRMenu is a templated menu provider for DotNetNuke that can produce any menu style you wish. In particular it comes with templates to upgrade a standard DNNMenu or SolPartMenu to provide true hyperlinks, SEO friendliness and animated transitions.Entity Framework CTP5 Extensions Library: The ADO.NET Entity Framework Extensions library contains a set of utility classes with additional functionality to Entity Framework CTP5.eTrader Pro: An easy-to-use, lightweight and customisable e-commerce solution developed in ASP.NET and SQL Server. Build an online shop in no time. Skin using ASP.NET themes. Localised for English and Spanish with integral CMS, order management and e-marketing tools.euler 12 problem: euler 12 problemeuler 19 problem: euler 19 problemeuler23: euler 23eXed: eXed (eXtended XML editor) is an XSD-based XML editor, i.e. it assumes that you have a working XSD file. The XSD is used to improve your editing experience, provide you with dynamic help, and validation. It is therefore not for those who want to write an XML file from scratch.FIM PowerShell Workflow Activity: The FIM WF Activity for PowerShell makes is easy to use PowerShell inside FIM workflows. The activity is also a good example of using diagnostic tracing inside FIM WF.FremyCompany Math Equation Editor: A WPF Component that can import MathML and LaTeX to be edited in a WYSIWYG word processor. It is intended to allow both visual and computer-comprehensive (formula in programming language) exportation. Scope and functionnalites are intended to be expanded over time.Geenie OS: A New Cosmos OSGeoBot: Monitoring and ControllingiRODS .NET: To be populated laterLicensePlateRecognition: A software for recognizing a car license plate number.LINQ for .NET 2.0: Backport of LINQ and Linq.Dynamic to the .NET Framework 2.0. The sources used to port it are taken from the mono project. http://ftp.novell.com/pub/mono/sources-stable/ It requires Visual Studio 2010 to compile. It won't compile on Visual Studio 2005.mobilestandards: MobileStandards project-creating a web2.0 BannerMy MVC store Implementation: My implementation of MVC music storeOrchard Localization JP: Localizing Project of Orchard. This project is intended to host localizing project to Japanes. Orchard ???????????。 ??????????、???????????????????。 ???????????。Paragon: Expands the basic functionality of the .NET Framework. It takes into consider basic defensive coding practices and reduces the common coding tasks.Project Unity: Research and EUA, spamming across the Halo-AA and Blam Game Engines, developed by Bungie LLC. This Project is NOT endorsed/supported by Bungie, Gearbox, Microsogy Game Studios In any way.Rabbit Framework: A lightweight framework for building dynamic web sites using ASP.NET Web Pages.ScrollableList: Just to make the project looking betterSharePoint Kerberos Buddy: The SharePoint Kerberos Buddy provides an intelligent client application that examines a mixed tier SharePoint environment locating commonly misconfigured Kerberos configuration elements. The application can detect errors on SharePoint, SSAS, SSRS, and on the client.SMI 2.0: This project is the creation of the next generation of the SMI app (previously written in VB6).SPChainGang: SPChainGang is a custom application aimed to simplify scanning, reporting, and fixing broken links in a SharePoint 2007 or SharePoint 2010 farm. SPProperties: SPProperties is a console app (command-line) that allows listing all properties of an SPWeb (property bag) and adding or updating properties. Relates to SharePoint site properties.State Machine DSL: State Machine DSL is extension to Visual Studio 2010 to provide simple and visualized way of programming state machines. It uses T4 Text Templates for code generation.tBrowser: Browser based on the IEuMoveDocType: uMoveDocType attempts to intelligently move your selected Umbraco Doc Type to a new parent.Virtual 8085: Virtual 8085 is a tool which enables students to run programs written in 8085 assembly language on a personal computer instead of a microprocessor kit. Virtual 8085 do not actually simulate the real hardware of Intel 8085, but it interprets the 8085 assembly language programs.WinAppTranslate: WinAppTranslate or WAT, Helps Visual Studio Programmers to translate Windows Applications. It is not based on the framework localization program… and it is a console application to run via VS post builds ????: ??????

    Read the article

  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

    Read the article

< Previous Page | 524 525 526 527 528 529 530 531 532 533 534 535  | Next Page >