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Processing-time billing in Amazon EC2

- by Rafael Almeida

Hi all! I think my question is fairly basic, but I would like a clarification: in the Pricing part of AWS we can see that Amazon charges people around .10 by the 'instance computing hour'. I've seen in a blog post somewhere (can't remember where exactly, and even if I did I think it was in Portuguese anyway) that this way your minimum monthly payment would be $72 (= .10 $s/hour x 24 hours x 30 days). Is this correct? (I don't think it is!) In my understanding is that this 'virtual computing time' is only used when your machine is actually doing something (serving pages, serving the admin via ssh, whatever), so real billable usage would be less than 720 hours/month in most webserver scenarios. Is my view correct? If it is, then it leads me to another question: is it economically interesting to buy access to one of these instances for testing? I mean, would I have the 'freedom' to 'forget' about it for a month and receive a very-close-to-zero (as in, a few cents) bill? Do you do it/know of anybody who does? Any thoughts on the matter (as in, "yes, it's a good idea", or "yes, but there's this 'gotcha': ...", or "no, nobody does it because of...")? PS: sorry for the loong question text. I highlighted the main questions for easy view. Also, I'm not sure if this question is actually more than one and if it's desirable for the community, so, sorry if it is too! Thanks in advance!

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On what should i not be pennywise buying a machine for SqlServer 2008?

- by Michel

Hi, i'm going to do a project for a client and i'll be hosting the database server myself. Normally it would be on my dev machine, but there will also be data pushed into it during developing and testing, so i would like to setup a dedicated test sql server. But, as you might guess, i can't afford to go to Dell and buy one mega 16 core 16 GIG 10 TB raid 5 machine (wow, that sounds cool) So i have to save the money somewhere... the hardware only has to live for a year (longer is nice of course), and the sql server won't be hit too hard: i guess the average server will only see it as a cough once in a while. But i do want the machine to be a bit performant: if it does get some data, it must be a bit responsive. So my question is were can i leave out the expensive parts: is 2 GB enough, or must i take 4GB, is an average processor enough or should it be a top of the bill? Is Sql server a large resource user or is a simple desktop pc good enough? It wil run on win2008 by the way.

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Using my old PC as a web/file server?

- by Garrett

I have an old desktop computer that I've been trying to sell for AGES. I guess nobody is looking for computers because it was advertised at a dirt cheap price on craigslist, local papers, etc. Anyways, I was wondering if it would be worth it to set it up as a home file server, a web dev server (I have a web host for actual production use), and maybe host a few server applications (ex: ventrillo). The computer is actually an old Dell that I cannibalized after the motherboard being destroyed by lightning, so it has fairly new parts in it. The specs are: P4 3.4GHz w/ HT and Artic Cooling Freezer 7 3GB DDR2 533 RAM 80GB hdd (will upgrade the hard drive if it's even worth using as a server) basic dvd rom 430 Watt Thermaltake PSU (it might be important to note that it is only 60% efficiency) ATI Radeon x600 256MB Antec 300 case It's not a really beefy machine, I just can't see giving it away or putting it in the corner to just collect dust. I have Windows Server 2008 R2 Standard and I am confident in my skills in operating most Linux operating systems. I'd also be using it to tinker with when I learn new things in my server admin classes (I'm finishing my 2nd year in college at the moment so I'm still learning) Also, my house is quite old and the electrical wiring is pretty poor (it MIGHT be up to code, then again, where I live most people don't even know what regulations are or let alone know how to spell it...) Would it be safe to leave it running all day and is it going to run up my electric bill because of the PSU efficiency? I only have 5mbit cable internet, but I won't be running very bandwidth intense services on it so it should be ok. I should elaborate on why I am concerned about the power. The circuits should be fine, but I'm more concerned about fire hazard. What is the likelihood that the server could cause an electrical fire? Again, thank you all for the feedback!

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RAM ok in memtest86+ == RAM ok after wake from sleep?

- by twon33

I have a Windows XP (32-bit) system that appears stable in normal operation, but was repeatably freezing (hard lock, no BSOD) a minute or so after waking from S3 sleep. Some Googling against the motherboard model and memory manufacturer suggested that I might need to bump up the memory voltage, so I tried it and it now seems to resume without freezing. However, I don't really trust it and I'd like to validate that it's actually stable, especially after resuming from sleep. I've run Prime95 for a few hours with no issues, and am planning an overnight run of Memtest86+, which I expect to pass because the system has been solid whenever I've run it without putting it to sleep. Does something like Memtest86+ exist that actually invokes S3 sleep during operation? Clearly it would need an operator to wake the computer to resume testing, but I don't think I've ever heard of a memory test tool that can do this. Alternately, am I wasting my time? Should a clean bill of health from Memtest86+ indicate stability regardless of whether sleep is involved, or, conversely, does my original problem indicate that Memtest86+ would have failed eventually with the stock voltage if I'd run it, sleep or not?

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GlusterFS as elastic file storage?

- by Christopher Vanderlinden

Is there any way to run GlusterFS in a replicated mode, but with the ability to dynamically scale the volume up and down? Say you have 3 servers all running glusterd. your Gluster volume would have to be setup with replica 3 gluster volume create test-volume replica 3 192.168.0.150:/test-volume 192.168.0.151:/test-volume 192.168.0.152:/test-volume You would then mount it as say \mnt\gfs_test What happens when I want to add 2 more servers to the storage pool and then also use them in this volume? Is there any easy way to expand the volume AND increase that replica count to 5? My end goal is to run this on EC2 instances, say 3 Apache front ends, with the webroot setup on the gluster volume mount. My concern is that if I ever need to spin up a server, I would want the server to not only be an additional Apache front end, but also another server in the gluster file system, adding to fault tolerance as well as possibly giving a slight boost in read speed. Maybe there are better options that would fit the bill here? Thanks.

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Transferring domain from one registrar to another

- by Macha

I have a domain from my old web host, which was free with my hosting account. After a few years, I am moving to a VPS. Most of my other domains were registered with Namecheap, so it was just a matter of changing a few DNS records. However, given that my old host does not provide me with a DNS control panel, and I don't want to be paying a full hosting bill for just domains, I'm now looking into transferring it. My old host says there will be a charge of $15 to them. NameCheap's page seems to imply you don't need the current registrar to do anything, but it also seems to be based on sending an email to the one listed in whois. Of course, my old host have whoisguard on the domain so the only email on it is [email protected] (and not a unique [email protected], just [email protected]) which doesn't go to me. Again, there doesn't seem to be an option to disable this. So, is it a case of paying my old host's fee, and paying again for the domain from NameCheap, or is there some other way to transfer my domain? (I'm not really sure which of the trilogy sites this is best for.)

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Using udev to create a character device based on a driver being loaded

- by SteveCB

I'm in the process of setting up RAID monitoring for a number of Dell servers that use the PERC 6i integrated card. We're using Nagios at present and the check_megasasctl plugin seems to fit the bill. However, the plugin relies upon the existence of: /dev/megaraid_sas_ioctl_node This device node doesn't exist by default, you have to create it by hand using something like: mknod /dev/megaraid_sas_ioctl_node c 253 0 Now, to make the existence of this device node persistent across reboots, I thought I could write a udev rule, but as usual, I'm missing something. I thought I could create a file such as /etc/udev/rules.d/10-local/rules that contained: DRIVER=="megasas" NAME="megaraid_sas_ioctl_node" MODE="0600" But this doesn't work - no device node after a reboot. Dmesg output indicates the megasas driver is loaded and functional: megasas: 00.00.04.01-RH1 Thu July 10 09:41:51 PST 2008 megasas: 0x1000:0x0060:0x1028:0x1f0c: bus 1:slot 0:func 0 megasas: FW now in Ready state Further, I don't see any means to instruct udev on which type of device node to create: character or block. I suspect I'm failing to understand exactly how udev is meant to work. I realise I could just cheat and run MegaCLI in /etc/rc.local, redirecting output to /dev/null; it creates the megaraid_sas_ioctl_node device node as part of its execution. I just thought using udev rules would be a) cleaner and b) a useful learning exercise. Perhaps I should just dump the above mknod command in /etc/rc.local... So how do I get udev to create the /dev/megaraid_sas_ioctl_node device node based on the presence of the megasas driver? Cheers Steve

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Transferring domain from one registrar to another

- by Macha

I have a domain from my old web host, which was free with my hosting account. After a few years, I am moving to a VPS. Most of my other domains were registered with Namecheap, so it was just a matter of changing a few DNS records. However, given that my old host does not provide me with a DNS control panel, and I don't want to be paying a full hosting bill for just domains, I'm now looking into transferring it. My old host says there will be a charge of $15 to them. NameCheap's page seems to imply you don't need the current registrar to do anything, but it also seems to be based on sending an email to the one listed in whois. Of course, my old host have whoisguard on the domain so the only email on it is [email protected] (and not a unique [email protected], just [email protected]) which doesn't go to me. Again, there doesn't seem to be an option to disable this. So, is it a case of paying my old host's fee, and paying again for the domain from NameCheap, or is there some other way to transfer my domain? (I'm not really sure which of the trilogy sites this is best for.)

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Linux file server for an inexperienced admin

- by Pat

A charity I volunteer for wants a file server for their mostly Windows machines (about five XP and 7 machines, with some Mac laptops every now and then). For the server, I have a PC with an Intel Core 2 Duo 3GHz proc, 4GB of DDR2 400MHz RAM, and a 500 GB HDD. (I should point out that they do not currently have any server - they are just using Windows to share a folder on one of the PCs.) What is a linux distro that is easy to configure for Windows file serving yet stable and secure enough to protect sensitive data without an expert sysadmin? I'm guessing that a Debian distro would probably fit the security bill, but I don't know of any tailored to novice sysadmins. Also, are there any killer apps for making this easy to administer and set up (as a Windows file server, in particular - this answer is a good example)? Would FreeNAS be sufficient? Once it's all set up, what are the minimum measures I need to take to keep the data secure? I found this somewhat helpful answer, but it's not specific to my question of just getting a secure file server up, running, and maintained.

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Recommendation for a simple no-frills Windows PDF printer driver?

- by Scott Bussinger

I'm looking for an extremely simple Windows PDF printer driver that I can recommend to clients. Ideally it would have these characteristics: When you print something, it should just create it as a temporary file and then display it in their default PDF viewer with no prompting. If they want to save it, they can save it manually from inside the viewer. This workflow should be with no special post-install configuration. Installation should be very simple. A double click the installation program and click "Finish" sort of thing. No complicated multi-step installation, no asking questions your grandmother wouldn't know the answer to (preferably no questions at all), no extra crap being installed. An option for a completely silent installation would be nice, but not necessary. Ideally it would be free to simplify their installing on a small network, but low cost is an option. I've tried a quite a few but none really fit the bill. Some can achieve the first goal but only after careful configuration, some try to install extra toolbars, some have other installation complexities that would make it hard for extremely novice users to succeed. Any suggestions? Thanks!

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Custom PCI bracket with support, for custom PCB?

- by newbiez

I am considering to put a custom PCB card that I made, into my computer. It won't go on any PCI connector, it plugs in on a USB connector on the motherboard, via a ribbon cable. I need thou to plug a device to it; which means that either I leave the PCB outside the case, hanging by the ribbon (bad idea), or I could put it in a PCI slot, using a bracket. The issue is that the brackets that I have, do not have tabs, so I have no way to screw the PCB on them. I was hoping to find something that would allow me to put the PCB on it, and then just fit it in the PCI bracket opening, like this: http://www.idotpc.com/TheStore/pc/viewPrd.asp?idproduct=1203&idcategory=0 This one won't fit the bill since the holes are too close apart, compared to the one that I have already on the PCB (and can't make more holes). Do you know if there is a place where they make universal PCI bracket mounting systems for custom PCB? I just need one, so can't even order a custom one (they ask me 120 dollars for one). Thanks in advance!

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Verizon overbilling me ?

- by bek

I have verizon air card for my internet. Which is called vz manager. I have had it for about a year. Keeping within my usage allowance the whole time until 3 months ago, when my bill came in my 5,000 g allowance was ran to 18,000. It has continued to do so through the last 3 months. My usage reset itself yesterday for the new month. I got on google for about 5 minutes and chatted for about an hour yesterday online. Mind you that I have never done anything any different then i do everyday. I do not download music or watch videos on my computer, nothing like that. Well since last night a 8 pm my usage sayd 1109.525 gb. ALREADY! For being on the internet for an hour with no downloads. What could be causing this, please thrown me some ideas. Verizon is checking on the problem, but that usually doesnt get me the answer i want. Can someone be hacking my card and using internet through it, has told me that that is not possible, however I think with the internet anytihng is possible.

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VzAccess Manager.

- by bek

I have verizon air card for my internet. Which is called vz manager. I have had it for about a year. Keeping within my usage allowance the whole time until 3 months ago, when my bill came in my 5,000 g allowance was ran to 18,000. It has continued to do so through the last 3 months. My usage reset itself yesterday for the new month. I got on google for about 5 minutes and chatted for about an hour yesterday online. Mind you that I have never done anything any different then i do everyday. I do not download music or watch videos on my computer, nothing like that. Well since last night a 8 pm my usage sayd 1109.525 gb. ALREADY! For being on the internet for an hour with no downloads. What could be causing this, please thrown me some ideas. Verizon is checking on the problem, but that usually doesnt get me the answer i want. Can someone be hacking my card and using internet through it, has told me that that is not possible, however I think with the internet anytihng is possible.

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XNA Notes 011

- by George Clingerman

Even with a lot of the XNA community working on Dream Build Play entries ( I swear I’m going to finish mine this year!) people are still finding time to do side projects and be amazingly active in the XNA and XBLIG community. With my one eye on my code and one eye on the community, here’s what I noticed these over achievers doing this past week! Time Critical XNA News: Xbox LIVE Indie Games sales data will be delayed March 17-20th due to some schedule maintenance http://create.msdn.com/en-us/news/indie_games_data_delay_march2011 GameMarx is releasing a series of videos to help raise donations for victims of the earthquakes and tsunami in Japan. Help out if you can! http://www.gamemarx.com/video/special/29/help-japan-sushido.aspx XNA MVPs: Catalin Zima shares his thoughts on the MVP summit and my book! http://www.catalinzima.com/2011/03/mvp-summit-2011/ Glenn Wilson (@mykre) helps the XNA team announce some new educational content that you don’t want to miss if you’re porting your app or game to Windows Phone 7 http://www.virtualrealm.com.au/Blog/tabid/62/EntryId/653/Porting-your-App-or-Game-to-Windows-Phone-7.aspx and Windows Phone 7 from scratch http://www.virtualrealm.com.au/Blog/tabid/62/EntryId/654/Windows-Phone-from-Scratch.aspx and shares a link to some free architectural models and textures http://twitter.com/#!/Mykre/status/46410160784158720 George (that’s me!) shares his MVP Summit 2011 summary and XBLIG thoughts http://geekswithblogs.net/clingermangw/archive/2011/03/15/144366.aspx XNA Developers: @SmallCaveGames shares a Code of Ethics for Xbox LIVE Indie Game Developers http://smallcavegames.blogspot.com/2011/03/unofficial-xblig-developers-code-of.html Derek S adds more Xbox LIVE Indie Game studios to his master list of XBLIG links http://twitter.com/#!/Mr_Deeke/status/46140996056125440 http://xbl-indieverse.blogspot.com/p/xblig-links.html Making games and want to help kids? Then share your story with GameFace: America! http://gameitupinitiative.com/about-the-initiative/programs/gameface-america/ Xbox LIVE Indie Games (XBLIG): XonaGames shares some video footage of their booth from GDC 2011 Video 1: http://youtu.be/lxIV9nk3Gq4 Video 2: http://youtu.be/GgfrjqkxR_o Video 3: http://youtu.be/yVcpXrTX7SQ Joystiq on Mommy’s Best Games Serious Sam Double D http://www.joystiq.com/2011/03/16/the-most-important-thing-about-serious-sam-double-d/ And The Escapist recommends that gamers start learning to avoid cleavage now http://www.escapistmagazine.com/news/view/108543-Boobie-Bomber-Makes-First-Appearance-in-Serious-Sam-Double-D Magiko Gaming started a blog on the XBLIG dashboard daily Top 10 games in the US. Good way to go back in time and look at the history of which games were in the the Top 10. http://dailytop10indiegames.wordpress.com/ Where are they going now? XBLIG developers at a crossroads.. http://www.gamesetwatch.com/2011/03/where_are_they_going_now_xblig.php http://www.gamasutra.com/view/news/33527/InDepth_Where_Are_They_Going_Now_XBLIG_Developers_At_A_Crossroads_.php BinaryTweed’s Clover: A Curious Tail is Xbox LIVE’s Deal of the Week! http://www.armlessoctopus.com/2011/03/15/what-luck-clover-a-curious-tale-is-half-price-this-week/ Looking for an Xbox LIVE Indie Game to buy? Writings of Mass Deduction has over 125 suggestions at this point! http://writingsofmassdeduction.com/ SkaStudios shares Vampire Smile Achievements AND their PAX East 2011 Both Setup video http://www.ska-studios.com/2011/03/14/vampire-smile-achievement/ http://www.ska-studios.com/2011/03/15/pax-booth-setup-time-lapse/ MasterBlud and VVGTV starts a new community for XBLIG developers and gamers to join http://vvgtv.forumotion.com/ Raymond Matthews (@DrakstarMatryx) covers Mommy’s Best Games getting Serious http://www.darkstarmatryx.com/?p=286 XNA Development: Dave Henry (@mort8088) posts the 4th tutorial in his series XNA 4.0 SpriteBatch extended http://mort8088.com/2011/03/11/xna-4-0-tutorial-4-spritebatch-extended/ Tutorial 5 - Creating a manual blank texture http://mort8088.com/2011/03/13/xna-4-tutorial-5-manual-blank-texture/ XNA 4.0 Tutorial 6 - Spritesheet Object http://mort8088.com/2011/03/18/xna-4-0-tutorial-6-spritesheet-object/ Jason Mitchell shares a tutorial on setting the alpha value for spritebatch in XNA 4.0 http://www.jason-mitchell.com/index.php/2011/03/13/setting-alpha-value-for-spritebatch-draw-in-xna-4/ XNA for Silverlight Developers: Part 7 - Collision Detection http://www.silverlightshow.net/items/XNA-for-Silverlight-developers-Part-7-Collision-detection.aspx Markus Ewald (@Cygon4) shares the full Ninject 2.0 binding for XNA and Sunburn http://twitter.com/#!/Cygon4/status/48330203826622464 Michael B. McLaughlin shares an AccelerometerInput XNA GameComponent he created (which I’m probably going to snag for a game I’m working on...) http://geekswithblogs.net/mikebmcl/archive/2011/03/17/accelerometerinput-xna-gamecomponent.aspx Extra Credit tackles the building of a good tutorial. Must watch for all Indie game devs (thanks for pointing it out Evan Johnson!) http://twitter.com/#!/johnsonevan/status/48452115680604160 http://www.escapistmagazine.com/videos/view/extra-credits/2921-Tutorials-101 ExEn is fully funded at this point so definitely something for XBLIG developers to keep an eye on as they consider releasing their games on other platforms http://rockethub.com/projects/752-exen-xna-for-iphone-android-and-silverlight Channel 9 and Greg Duncan post Mixing the Game State Management and Platformer XNA Recipes http://channel9.msdn.com/coding4fun/blog/Mixing-the-Game-State-Management-and-Platformer-XNA-Recipes Sgt. Conker has noticed Mike McLaughlin has been crazy productive and has done a recap of his recent posts http://www.sgtconker.com/2011/03/recap-of-mikebmcls-posts/

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Parner Webcast - Innovations in Products Program

- by Richard Lefebvre

We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE

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State of the (Commerce) Union: What the healthcare.gov hiccups teach us about the commerce customer experience

- by Katrina Gosek

Guest Post by Brenna Johnson, Oracle Commerce Product A lot has been said about the healthcare.gov debacle in the last week. Regardless of your feelings about the Affordable Care Act, there’s a hidden issue in this story that most of the American people don’t understand: delivering a great commerce customer experience (CX) is hard. It shouldn’t be, but it is. The reality of the government’s issues getting the healthcare site up and running smooth is something we in the online commerce community know too well. If there’s one thing the botched launch of the site has taught us, it’s that regardless of the size of your budget or the power of an executive with a high-profile project, some of the biggest initiatives with the most attention (and the most at stake) don’t go as planned. It may even give you a moment of solace – we have the same issues! But why? Organizations engage too many separate vendors with different technologies, running sections or pieces of a site to get live. When things go wrong, it takes time to identify the problem – and who or what is at the center of it. Unfortunately, this is a brittle way of setting up a site, making it susceptible to breaks, bugs, and scaling issues. But, it’s the reality of running a site with legacy technology constraints in today’s demanding, customer-centric market. This approach also means there’s also a lot of cooks in lots of different kitchens. You’ve got development and IT, the business and the marketing team, an external Systems Integrator to bring it all together, a digital agency or consultant, QA, product experts, 3rd party suppliers, and the list goes on. To complicate things, different business units are held responsible for different pieces of the site and managing different technologies. And again – due to legacy organizational structure and processes, this is all accepted as the normal State of the Union. Digital commerce has been commonplace for 15 years. Yet, getting a site live, maintained and performing requires orchestrating a cast of thousands (or at least, dozens), big dollars, and some finger-crossing. But it shouldn’t. The great thing about the advent of mobile commerce and the continued maturity of online commerce is that it’s forced organizations to think from the outside, in. Consumers – whether they’re shopping for shoes or a new healthcare plan – don’t care about what technology issues or processes you have behind the scenes. They just want it to work. They want their experience to be easy, fast, and tailored to them and their needs – whatever they are. This doesn’t sound like a tall order to the American consumer – especially since they interact with sites that do work smoothly. But the reality is that it takes scores of people, teams, check-ins, late nights, testing, and some good luck to get sites to run, and even more so at Black Friday (or October 1st) traffic levels. The last thing on a customer’s mind is making excuses for why they can’t buy a product – just get it to work. So what is the government doing? My guess is working day and night to get the site performing - and having to throw big money at the problem. In the meantime they’re sending frustrated online users to the call center, or even a location where a trained “navigator” can help them in-person to complete their selection. Sounds a lot like multichannel commerce (where broken communication between siloed touchpoints will only frustrate the consumer more). One thing we’ve learned is that consumers spend their time and money with brands they know and trust. When sites are easy to use and adapt to their needs, they tend to spend more, come back, and even become long-time loyalists. Achieving this may require moving internal mountains, but there’s too much at stake to ignore the sea change in how organizations are thinking about their customer. If the thought of re-thinking your internal teams, technologies, and processes sounds like a headache, think about the pain associated with losing valuable customers – and dollars. Regardless if you’re in B2B or B2C, it’s guaranteed that your competitors are making CX a priority. Those early to the game who have made CX a priority have already begun to outpace their competition. So as you’re planning for 2014, look to the news this week. Make sure the customer experience is a focus at your organization. Expectations are at record highs. Map your customer’s journey, and think from the outside, in. How easy is it for your customers to do business with you? If they interact with many touchpoints across your organization, are the call center, website, mobile environment, or brick and mortar location in sync? Do you have the technology in place to achieve this? It’s time to give the people what they want!

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Deserializing JSON data to C# using JSON.NET

- by Derek Utah

I'm relatively new to working with C# and JSON data and am seeking guidance. I'm using C# 3.0, with .NET3.5SP1, and JSON.NET 3.5r6. I have a defined C# class that I need to populate from a JSON structure. However, not every JSON structure for an entry that is retrieved from the web service contains all possible attributes that are defined within the C# class. I've been being doing what seems to be the wrong, hard way and just picking out each value one by one from the JObject and transforming the string into the desired class property. JsonSerializer serializer = new JsonSerializer(); var o = (JObject)serializer.Deserialize(myjsondata); MyAccount.EmployeeID = (string)o["employeeid"][0]; What is the best way to deserialize a JSON structure into the C# class and handling possible missing data from the JSON source? My class is defined as: public class MyAccount { [JsonProperty(PropertyName = "username")] public string UserID { get; set; } [JsonProperty(PropertyName = "givenname")] public string GivenName { get; set; } [JsonProperty(PropertyName = "sn")] public string Surname { get; set; } [JsonProperty(PropertyName = "passwordexpired")] public DateTime PasswordExpire { get; set; } [JsonProperty(PropertyName = "primaryaffiliation")] public string PrimaryAffiliation { get; set; } [JsonProperty(PropertyName = "affiliation")] public string[] Affiliation { get; set; } [JsonProperty(PropertyName = "affiliationstatus")] public string AffiliationStatus { get; set; } [JsonProperty(PropertyName = "affiliationmodifytimestamp")] public DateTime AffiliationLastModified { get; set; } [JsonProperty(PropertyName = "employeeid")] public string EmployeeID { get; set; } [JsonProperty(PropertyName = "accountstatus")] public string AccountStatus { get; set; } [JsonProperty(PropertyName = "accountstatusexpiration")] public DateTime AccountStatusExpiration { get; set; } [JsonProperty(PropertyName = "accountstatusexpmaxdate")] public DateTime AccountStatusExpirationMaxDate { get; set; } [JsonProperty(PropertyName = "accountstatusmodifytimestamp")] public DateTime AccountStatusModified { get; set; } [JsonProperty(PropertyName = "accountstatusexpnotice")] public string AccountStatusExpNotice { get; set; } [JsonProperty(PropertyName = "accountstatusmodifiedby")] public Dictionary<DateTime, string> AccountStatusModifiedBy { get; set; } [JsonProperty(PropertyName = "entrycreatedate")] public DateTime EntryCreatedate { get; set; } [JsonProperty(PropertyName = "entrydeactivationdate")] public DateTime EntryDeactivationDate { get; set; } } And a sample of the JSON to parse is: { "givenname": [ "Robert" ], "passwordexpired": "20091031041550Z", "accountstatus": [ "active" ], "accountstatusexpiration": [ "20100612000000Z" ], "accountstatusexpmaxdate": [ "20110410000000Z" ], "accountstatusmodifiedby": { "20100214173242Z": "tdecker", "20100304003242Z": "jsmith", "20100324103242Z": "jsmith", "20100325000005Z": "rjones", "20100326210634Z": "jsmith", "20100326211130Z": "jsmith" }, "accountstatusmodifytimestamp": [ "20100312001213Z" ], "affiliation": [ "Employee", "Contractor", "Staff" ], "affiliationmodifytimestamp": [ "20100312001213Z" ], "affiliationstatus": [ "detached" ], "entrycreatedate": [ "20000922072747Z" ], "username": [ "rjohnson" ], "primaryaffiliation": [ "Staff" ], "employeeid": [ "999777666" ], "sn": [ "Johnson" ] }

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How to handle payment types with varying properties in the most elegant way.

- by Byron Sommardahl

I'm using ASP.NET MVC 2. Keeping it simple, I have three payment types: credit card, e-check, or "bill me later". I want to: choose one payment type display some fields for one payment type in my view run some logic using those fields (specific to the type) display a confirmation view run some more logic using those fields (specific to the type) display a receipt view Each payment type has fields specific to the type... maybe 2 fields, maybe more. For now, I know how many and what fields, but more could be added. I believe the best thing for my views is to have a partial view per payment type to handle the different fields and let the controller decide which partial to render (if you have a better option, I'm open). My real problem comes from the logic that happens in the controller between views. Each payment type has a variable number of fields. I'd like to keep everything strongly typed, but it feels like some sort of dictionary is the only option. Add to that specific logic that runs depending on the payment type. In an effort to keep things strongly typed, I've created a class for each payment type. No interface or inherited type since the fields are different per payment type. Then, I've got a Submit() method for each payment type. Then, while the controller is deciding which partial view to display, it also assigns the target of the submit action. This is not elegant solution and feels very wrong. I'm reaching out for a hand. How would you do this?

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Getting Nested Object Property Value Using Reflection

- by Kumar

I have the following two classes: public class Address { public string AddressLine1 { get; set; } public string AddressLine2 { get; set; } public string City { get; set; } public string State { get; set; } public string Zip { get; set; } } public class Employee { public string FirstName { get; set; } public string MiddleName { get; set; } public string LastName { get; set; } public Address EmployeeAddress { get; set; } } I have an instance of the employee class as follows: var emp1Address = new Address(); emp1Address.AddressLine1 = "Microsoft Corporation"; emp1Address.AddressLine2 = "One Microsoft Way"; emp1Address.City = "Redmond"; emp1Address.State = "WA"; emp1Address.Zip = "98052-6399"; var emp1 = new Employee(); emp1.FirstName = "Bill"; emp1.LastName = "Gates"; emp1.EmployeeAddress = emp1Address; I have a method which gets the property value based on the property name as follows: public object GetPropertyValue(object obj ,string propertyName) { var objType = obj.GetType(); var prop = objType.GetProperty(propertyName); return prop.GetValue(obj, null); } The above method works fine for calls like GetPropertyValue(emp1, "FirstName") but if I try GetPropertyValue(emp1, "Address.AddressLine1") it throws an exception because objType.GetProperty(propertyName); is not able to locate the nested object property value. Is there a way to fix this?

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recent cvs cygwin newline windows problems. How to solve?

- by user72150

Hi all, One of our projects still uses CVS. Recently (sometime in the past year) the Cygwin cvs client (currently using 1.12.13) has given me problems when I update. I suspect the problem stems from windows/unix newline differences. It worked for years without a problem. Here are the symptoms. When I update from the command line, I see messages like these: "no such repository" messages /cvshome : no such repository False-"Modified" due to newline differences M java/com/foo/ekm/value/EkmContainerInstance.java False-"Conflicts" cvs update: Updating java/com/foo/ekm/value/XWiki cvs update: move away `java/com/foo/ekm/value/XWiki/XWikiContainerInstance.java'; it is in the way C java/com/foo/ekm/value/XWiki/XWikiContainerInstance.java Note the for the 'no such repository' error, I found that cd-ing into the 'CVS/' folder and running 'dos2unix Root' updates correctly. I'm not sure how this file (or Repository or Entries) gets whacked. I don't remember when these problems started. I have a workaround: updating from our IDE (Intellij Idea) always succeeds Yes, I know we should switch to (svn|git|mercurial), but does anyone know what causes these problems? when they were introduced? workarounds? thanks, bill

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Get the accordion style for non-accordion elements

- by SK.

Hi, I am completely new in jQuery UI's CSS styles so please bear with me. I have to make a list of contact people. <div id="accordion"> <h3><a href="#">George Foo</a></h3> <div> some information </div> <h3><a href="#">Michelle Bar</a></h3> <div> some information </div> <h3><a href="#">Bill Wind</a></h3> <div> some information </div> </div> At first, I thought using the accordion style. However, usage showed me that opening more than one contact might be interesting as well. So I read the note on the bottom of the accordion page to use this instead of accordion: From page: jQuery(document).ready(function(){ $('.accordion .head').click(function() { $(this).next().toggle('slow'); return false; }).next().hide(); }); My problem is that it doesn't look like accordion (smoothness style). I suppose I am not putting the accordion and head class at the right place, but as of now the names look like default links. How can I have the same look for the headers as the accordion effect, without using accordion? I tried searching around but from what I found that specific problem is not much discussed. Thanks.

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Flex 4 vs JavaScript Options (Cappuccino, JQuery, etc.)

- by user320681

Rehashing an older post: http://stackoverflow.com/questions/1570070/jquery-vs-flex-choosing-a-platform-for-saas We are preparing to develop an application that is exceptionally dynamic and interactive. It's particularly heavy on the graphics side. We are 85% convinced that Adobe Flash built atop Flex is the right path to take, however Cappuccino is quite nice and seems as though it may be able to nearly fit the bill. The only pause we have right now is portability for the iPhone. With the lack of blessings from Apple we will most certainly have to create a 2nd interface for the iPhone for the site, however... Having two interfaces may not be bad as it will likely have to be custom anyway to take advantage of the differences that it affords. Any further thoughts or reevaluations of points enumerated in the noted article? Further, Flex 4 adds a lot of strength to the position mentioned previously regarding UI development. Fx4 is very nice vs Fx3 and shaves 90% from the development time when coupled with Flash Catalyst, which is not really always fully appropriate, but with some round trip tricks it seems as though it can cut through things rather well... Please do advise and many thanks.

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doublechecking: no db-wide 'unicode switch' for sql server in the foreseeable future, i.e. like Orac

- by user72150

Hi all, I believe I know the answer to this question, but wanted to confirm: Question Does Sql server (or will it in the foreseeable future), offer a database-wide "unicode switch" which says "store all characters in unicode (UTF-16, UCS-2, etc)", i.e. like Oracle. The Context Our application has provided "CJK" (Chinese-Japanese-Korean) support for years--using Oracle as the db store. Recently folks have been asking for the same support in sql server. We store our db schema definition in xml and generate the vendor-specific definitions (oracle, sql server) using vendor-specific xsl. We can make the change easily. The problem is for upgrades. Generated scripts would need to change the column types for 100+ columns from varchar to nvarchar, varchar(max) to nvarchar(max), etc. These changes require dropping and recreating indexes and foreign keys if the any indexes/fk's exist on the column. Non-trivial. Risky. DB-wide character encodings for us would eliminate programming changes. (I.e. we would not to change the column types from varchar to nvarchar; sql server would correctly store unicode data in varchar columns). I had thought that eventually sql server would "see the light" and allow storing unicode in varchar/clob columns. Evidently not yet. Recap So just to triple check: does mssql offer a database-wide switch for character encoding? Will it in SQL2008R3? or 2010? thanks, bill

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Prefuse: Reloading of XML files

- by John

Hello all, I am a new to the prefuse visualization toolkit and have a couple of general questions. For my purpose, I would like to perform an initial visualization using prefuse (graphview / graphml). Once rendered, upon a user click of a node, I would like to completely reload a new xml file for a new visualization. I want to do this in order to allow me to "pre-package" graphs for display. For example. If I search for Ted. I would like to have an xml file relating to Ted load and render a display. Now in the display I see that Ted has nodes associated called Bill and Joe. When I click Joe, I would like to clear the display and load an xml file associated with Joe. And so on. I have looked into loading one very large xml file containing all node and node relationship info and allowing prefuse to handle this using the hops from one level to another. However, eventually I am sure that system performance issues will arise due to the size of data. Thanks in advance for any help, John

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XML String into a DataGridView (C#)

- by Justin Daniels

I am currently working with a webservice to pull a report about users in a remote support system. After pulling my report and receiving the result, I am given the following string back by the method: <report><header><field id="0">Source</field><field id="1">Session ID</field><field id="2">Date</field><field id="3">Name</field><field id="24">Technician Name</field><field id="25">Technician ID</field></header><data><row><field id="0">Email</field><field id="1">55037806</field><field id="2">4/13/2010 2:28:06 AM</field><field id="3">Bill Gates</field><field id="24">John</field><field id="25">1821852</field></row><row><field id="0">Telephone</field><field id="1">55034548</field><field id="2">4/13/2010 12:59:44 AM</field><field id="3">Steve Jobs</field><field id="24">John</field><field id="25">1821852</field></row></data></report> After receiving this string, I need to take it and display the actual data in a datagridview. I've tried putting it into an XMLDocument then reading that, but it seems to keep failing. Just interested in another set of eyes :) Application is written in C# in VS2010.

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